Frozen Treats Young Apprentice


Frozen Treats

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'It's an education like no other.

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'From every corner of the country, Britain's youngest business brains

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'take their first steps on a life-changing journey.'

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I'm intelligent. I'm confident. I've set up three businesses.

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I've sold one for profit to a major firm. I'm only 16.

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I'm from a working-class background. It doesn't mean I don't have higher class ambitions.

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It's where I'm going that matters.

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I don't go to no posh school.

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I don't have financial backing from my family.

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I want to show people that you can achieve if you have a dream.

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I have a dream to become an entrepreneur, and I'm here to do so.

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Everyone has dreams.

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There's a difference between people who lie in their bed dreaming of all they could do

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and the people who get up and do the work so they can live that dream.

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'Thousands applied. 12 were chosen.'

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I got eight A-stars, two As. No-one intimidates me because I know I am better than them.

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I am cocky, but that's a good thing.

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I'm not a sweet-talker. What you see is what you get.

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I'm a risky person. You like it or you don't. I'm like Marmite.

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I want to be rich. Money doesn't buy happiness, but neither does poverty.

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'They'll battle it out for a prize worth £25,000,

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'to kick-start a career in business.'

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I always aim high.

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I'm not focused on making friends. I'm focused on getting to my goals.

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'But to succeed, they'll have to impress the boss, Lord Sugar.'

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You're young. Don't pretend that you know it all, because it will be embarrassing.

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'An East End boy-done-good, he left school at 16.

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'Over 40 years on, he's still at the top of his game, with a vast business empire.'

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I have some amazing news!

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Go, go, go!

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'He'll put these teenage tycoons

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'through a rigorous selection process.'

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This is NOT a talent show.

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Can I speak, please? It's impossible to go to a market.

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Please, please listen to me. Sh.

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The decision to pitch... was disastrous.

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'12 candidates.'

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Someone came back to me and said you couldn't sell flowers on Mother's Day!

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-Stop trying to shift the blame!

-Listen!

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Closed. Closed.

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'Eight weeks. One winner.'

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You're fired. You're fired.

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With regret, you're fired.

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'9am.

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'The boardroom.'

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Could you send the candidates in, please?

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'Yes, Lord Sugar.'

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You can go through to the boardroom now.

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Good morning, ladies and gentlemen.

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Welcome to my boardroom.

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You know, lots of people ask me

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why am I still interested in business?

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Well, two things, really. One is, I love a deal.

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That'll never, ever go away.

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I love it when the deal goes together.

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The other thing, in more recent times, is that I love YOU lot.

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I love to encourage young people like you.

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I love to see and give opportunities to people of your age

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to see whether you've got that entrepreneurial spirit,

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that spark of genius to get into business or do a bit of business.

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Let me make it quite clear, I don't care what background you come from.

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Upper class, middle class. The only class I'm interested in is finding someone who's first class.

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You're young. Don't pretend that you know it all.

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Because, believe me, it will be embarrassing.

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As embarrassing, for example, if Nick and I put a cap on and started to rap.

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-LAUGHTER

-That's how embarrassing it will be.

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I've got all your CVs here.

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-James?

-Yes, Lord Sugar.

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-Joint first economics in Northern Ireland?

-Yeah.

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Very interesting.

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-Bit of an economist?

-Yeah. I like to think so, anyway.

-Good.

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-Gbemi, you're into design?

-Yeah.

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I make and design clothes for customers, family, friends.

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-I run a little business.

-Good.

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Zara, you run your own production company, into film?

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Into them. Love them. Plan to take it as far as it can go.

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Ben, one of your idols is Richard Branson, is that right?

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It is, Lord Sugar. It did say in brackets...

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-Here you are in MY boardroom...

-LAUGHTER

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It did say in brackets, excluding Lord Sugar!

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OK. I just thought I'd mention it, if you have any other idols.

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I've got a little problem, here. There's two Harrys, I believe?

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-Harry Maxwell.

-That's me, Lord Sugar.

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-And Harry Hitchens.

-That's me.

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So the first thing we have to sort out is what we're going to call you.

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Harry M? Harry H? What do you fancy?

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-Harry H, final answer.

-You're Harry H.

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And Harry M. OK, that's it.

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Harry H and Harry M. Good.

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We're going to get down to the first task, what the first task is about.

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I want you to come up with a range of your own frozen treats.

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That can be things like ice creams or sorbets.

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I've laid on a factory where you can develop the thing

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and get all the flavours sorted out.

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It's over to you where you're going to sell.

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And it's very simple.

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The objective is profit.

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Not selling stuff, like a fire sale, and panicking.

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It's about how much the stuff cost you, how much you're selling it for,

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the margin and making the profit.

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That will show me whether you've got your heads screwed on right.

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I'm going to start it off, to keep it simple,

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with girls versus boys.

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The team that comes into this boardroom with the biggest profit wins.

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In the losing team, one of you will be fired.

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So, everything clear?

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-ALL: Yes, Lord Sugar.

-Good.

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Good luck. Off you go.

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'Ice cream, a market worth a cool one billion.

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'To scoop up some of that,

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'they'll have to think up something special, cost it,

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'choose a site to sell it and turn a profit.'

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-I'm Haya. Lizzie. What's your name?

-I'm Hayley.

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'Before that, a chance to find out who's who.'

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I'm James. I'm Mahamed. Hi, I'm James.

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< Done any business stuff?

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I sell satellites online. I do satellite installations.

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I'm proud of what I've achieved. >

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Makes money, that what's it about.

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Whereabouts are you from? Birmingham. Oh, yeah. And you?

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Northamptonshire, but I go to school in Rugby.

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No guesses where you come from. With this accent? Liverpool!

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'If people want to bad mouth me, they can do that.

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'I am driven by success.'

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I'm a money-orientated person. I want to be recognised world-wide

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for my business ability and I'm here to showcase what I know I can do.

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What sort of skills have you got?

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I'm going to be quite a good leader, I'm charismatic, energetic.

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I'm a ball of enthusiasm ready to explode! Someone's good at English!

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'St John's Wood.'

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Wow! It's huge!

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A London mansion.

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'Their home for the next eight weeks, a luxury townhouse.'

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-Wow!

-Oh, wow!

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-Wow!

-Oh, my God!

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Ooh, wow!

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'For some, a world away from where they grew up.'

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'I'm from Peckham. This is very different to Peckham.'

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The area, for starters, is nice and posh and quiet.

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This is so cool!

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The house is amazing. It's massive.

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Is that a walk-in cupboard? That IS a walk-in cupboard! Sick!

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Wow. This is nice.

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You've got art, crazy sculptures, chandeliers.

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It's this massive explosion of cool.

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This is the life.

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I'll be able to afford this in the future. I'll live like this.

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This is what I want to live like.

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'But there's work to do.

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'12 teenagers must turn themselves into two teams.'

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HAYA: So, team name.

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It's got to be something snappy, like...

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Ambition? < It's a bit cliched.

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What about Team Future, people looking to the future?

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We are the future of the UK economy. >

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LEWIS: I think it's a bit cheesy.

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I was thinking of Atomic. It sounds, like, powerful, fierce.

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It's mysterious. "Atomic, what's going on?" You think of speed.

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I wouldn't want to buy food from a company called Atomic, Atomic bombs!

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-That's a very good point.

-That is our first task. >

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Atomic is dangerous, out-going, in your face.

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LEWIS: Hands up for Atomic?

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- Are you happy, Mahamed? - Yes.

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OK, I'm happy.

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It's not one word, but I like Sixth Sense.

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I think Sixth Sense is a bit odd.

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GBEMI: What about Core?

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C-O-R-E.

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You know how the planet, the Earth or the Sun has the core.

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For you to have the Sun, you need a core.

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Something like Kinetic - active, moving, winning.

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ZARA: This whole idea of moving forward,

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it's something quite imminent.

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It's fresh and it's bright. It's different from anyone else.

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< Kinetic rolls off the tongue.

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Kinetic, then.

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Will anyone put themselves forward?

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'Next, each team must pick a leader.'

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Does anyone have, like, a market stall?

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I've sold hair products. >

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-I've sold fish and chips.

-Would you be confident leading the group?

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I'm not too sure. I used to sell hair products and beauty products.

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Persuade women to get Botox!

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Who's got the most face-to-face sales experience?

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It's a lot different.

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The face-to-face selling, I'd be fine with.

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I don't think I'm strong enough to lead youse with this specific task.

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-It's, erm...

-OK.

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I'll put myself forward. I'm confident enough to lead all of you.

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I have the confidence to be led by Harry.

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I really enjoy cooking, and I think that,

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perhaps for this one, if I sort of went in the actual making...

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Could you lead in the kitchen? >

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If you know the product well, would you be happy to be project manager?

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Um, I would be happy. Would anyone else want to take it first?

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What's specific about this task is the food.

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-Which is where you...

-I'll be project manager.

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Is everyone fine with that?

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-We declare Hayley our project manager.

-Thank you very much.

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I can be a little bossy. People may find this patronising.

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'However, I believe that this is how things get done,

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'how a team gets organised.'

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And in the end, they win.

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'The final job of the day - come up with a range of flavoured ices

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'that will sell tomorrow.'

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We should go classic or classic with a twist. We could have chocolate.

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Maybe mix chocolate with something healthy.

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Banana. Banana. Chocolate and banana.

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-Chocolate and banana.

-We could mix strawberry and marshmallow.

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< The fruit and the sweet. Let's do that. >

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Vanilla and a fruit... >

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-Mango's one of the cheapest citrus fruits.

-Mango.

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-Would people want mango ice cream?

-Yeah.

-Is it nice?

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We've ended on strawberry, chocolate and vanilla.

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Ice cream, one is strawberry and marshmallow,

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one is chocolate and banana, and mango and vanilla.

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'For the girls, traditional flavours with a fruity twist.

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'For the boys, ideas are yet to gel.'

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yogurtst that we do two frozen yoghurts.

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I would like to do ice cream with two flavours

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-yogurt single flavour as frozen yoghurt.

-I completely disagree.

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-That is the most popular one.

-Yeah. It's got to be plain.

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That won't appeal to people. Vanilla ice cream! >

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We want something different! >

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Watermelon sounds exciting.

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I've never heard of anyone buying watermelon ice cream. Exactly!

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MAHAMED: Can I just...?

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I'm talking!

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But want to add the point, though. I think it is important.

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Watermelon, no-one's going to buy, but honey's sweet on the tongue.

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We're not trying to innovate. We're trying to sell.

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Honey is sweet on the tongue and very cheap.

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I have honey on my toast not my ice cream.

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-What about cookie? It's cheap.

-People know cookie dough.

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Yeah, cookie's a favourite.

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-Who's up for cookie?

-LEWIS: Me, definitely. It's fun.

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So we have a vanilla, cookie and marshmallow, apple and watermelon.

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-Everyone happy?

-I'm not totally happy with vanilla.

-Well...

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KARREN: 'Harry H has a tough job bringing everybody together.'

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James's catchphrase is already, "I completely disagree",

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so it's not going to be easy.

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'8am. Today, each team must make their ice cream

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'and think up a brand to help sell it.

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'First stop, for half the boys, an ice cream parlour in Fulham.

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'Ben, Harry M and Lewis get a flavour of what makes ice cream sell.'

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-It's fresh fruit from local produce.

-Oh, my God! Can I have another one?

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'And then get down to making it.'

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Oh, my God!

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'North London. For the rest of the boys - project manager Harry H,

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'James and Mahamed - a design studio.

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'The job, develop a brand identity.'

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I've got an idea. Something on the theme of pirates.

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We have sea cookies and ma-aarr-shmallows. Like "aarr!"

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Like pirates. I think we have to go for something more out there.

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-MAHAMED: That's a good idea.

-Pirate names?

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What about Shiverrr Me Timbers? Shiver - ice. Shiverrr Me timbers?

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Shiverrr Me Timbers.

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-It's engaging. It's funny. It's different.

-I like the idea.

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'Warming to their chilly pirate theme,

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'the boys get to grips with branding their kiosk...'

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-Shall we take the boat down?

-Take the boat right down.

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'..while budding economist James directs.'

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That leaves us room for much bigger portholes with pricing and names.

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'Coming up with a twist on the team's mobile ice-box,

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'16-year-old Mahamed.'

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It could be a treasure chest, maybe.

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That's a really good idea.

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We could say, "We got the treasure all the way from the Caribbean.

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"We've got the goodies inside.

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"We're gonna sell it to you for a good price."

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'En route to their design meeting,

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'armed with the team's healthy, fruity flavours idea,

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'the girls brainstorm brand names.'

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I, as in I Scream! Children don't go, "It's ice cream."

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Children go, "ICE CREAM!"

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Hayley, we've got some ideas for the theme name.

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Right, yeah.

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Treat And Trim, the slogan being,

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"Treat the lips. Trim the hips."

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-Ah! That's good!

-I quite like that.

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The other idea that we've got is I-Scream.

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I-Scream.

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Because when children say ice cream...

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-I think I-Scream is definitely no.

-I-Scream, no. That's wrong.

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'Back in the boys' ice cream factory, time for A-level maths.

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'Take one litre of ice cream, cost it,

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'divide by number of scoops,

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'multiply by sales, then add profit.

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'With the answer, Harry M.'

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To produce 42 litres, selling ten scoops per hour,

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that would work out at around £90.

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We need to know what the profit would be then.

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If we sell each scoop for, like, £1, that's taking £420,

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and we're only spending 90.

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So that's a profit of £330, if I've done my maths right so far.

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-That's really good.

-We could go for 15 an hour.

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That would be 135 quid.

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Let's do that.

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-You don't think that's too much?

-We'll just really push it.

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'Convinced they can sell it, project manager Harry H commits the team

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yogurting 60 litres of ice cream and frozen yoghurt.'

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That's 180 quid profit we could make on vanilla alone! That's massive!

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We are gonna really make some money.

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Add all those up together...

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'In the girls' factory, struggling to make their figures add up,

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'Lizzie, Hannah and project manager, Hayley.'

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No. 33.3, cos the two will round up to a three.

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- Where are we getting the 33p from? - Cos this equals to 1,000 grams.

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- 1,000 grams equal 1,000 litres. - Millilitres.

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This is why I said I was better with design! I'm not very good at this.

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-Three fours are 28.

-No. Three fours are 12.

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NICK: 'The dreadful surprise is that the team here'

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can't add up, subtract,

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divide or multiply.

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'They cannot get their heads around how much it costs to make a litre of ice cream.'

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'The girls come up with another way to work out how much to make.'

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"In the time available, the factory can produce a maximum of 80 litres."

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I'm going to say we produce as much as we possibly can.

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So you're going on the capacity of the factory?

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How many scoops is that? >

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- 800 scoops. - Thank you.

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'The amount fixed, they order the ingredients.'

0:20:360:20:39

Four kilogrammes...

0:20:390:20:42

'Next stop, Shepherd's Bush Market.

0:20:420:20:46

'Haggling for mangoes, strawberries and bananas...'

0:20:460:20:49

How much is a bowl of bananas?

0:20:490:20:52

'..16-year-old Haya.'

0:20:520:20:54

OK, I'll buy all of those for £1.25. Is that a deal?

0:20:540:20:58

No. You need to give me £3.

0:20:580:21:02

We'll pay £2 for them.

0:21:020:21:04

-You need to pay me £3.

-2.25, final offer.

-No.

0:21:040:21:09

-2.50?

-OK, 2.50.

-Good man.

0:21:090:21:13

We only got 50p off. It was a good offer.

0:21:130:21:16

I did say £2 then you guys jumped to 2.50.

0:21:160:21:19

'4pm.'

0:21:230:21:25

26 litres of that.

0:21:250:21:27

Harry! The thing's open! >

0:21:270:21:29

Oh, no!

0:21:290:21:31

LEWIS: I wonder if it tastes nice.

0:21:330:21:36

Oh, my God!

0:21:380:21:40

I went to empty it and lift it up.

0:21:400:21:43

- That's not a big enough bucket! - We need a mop.

0:21:430:21:46

'Finally, something that looks like ice cream.'

0:21:460:21:50

Can you get marshmallows in the mix?

0:21:500:21:52

yogurtfrozen fruit yoghurt.'

0:21:520:21:56

yogurt 'Apple and watermelon frozen yoghurt.'

0:21:570:22:01

You either really like or really don't like the sound of.

0:22:010:22:04

That might be harder to sell than they think.

0:22:040:22:07

yogurt the problem you've got with the yoghurt! >

0:22:070:22:11

It's, like, solid! >

0:22:110:22:13

'At the girls' factory, ice cream production is smooth.

0:22:200:22:24

'Chopped up, the delivered fruit has fallen short.'

0:22:240:22:28

- We haven't got enough fruit. - Not enough fruit?

0:22:280:22:32

We asked for 3 kilogrammes of mango. You gave us 1.4.

0:22:320:22:36

For banana, we asked for 3.2. You gave us 2.7.

0:22:360:22:39

Guys, you really need to go and get some more fruit.

0:22:390:22:43

Did you consider the weight of the skin and peelings?

0:22:430:22:47

Even with the skin, you're under. Gbemi, stop trying to shift the blame!

0:22:470:22:53

- What would you like us to do? - Get some more fruit.

0:22:530:22:56

No. We can't get any more fruit.

0:22:560:22:59

We have paid for the base mix. We now need the fruit.

0:22:590:23:04

You know, we did give you the correct amounts.

0:23:040:23:07

We're on the way to a meeting.

0:23:070:23:09

-It is impossible for us to go to a...

-But...

-Can I speak, please?

0:23:090:23:14

It's impossible for us to go to a market.

0:23:140:23:17

Can you please let me speak?

0:23:170:23:20

We are late and you are in a rush.

0:23:200:23:22

If you're really persistent on getting more fruit,

0:23:220:23:26

maybe two of you can leave the kitchen and buy fruit.

0:23:260:23:29

-But we cannot go and get fruit.

-Please, please listen to me. Sh.

0:23:290:23:34

-GBEMI CONTINUES TO TALK

-All I can hear...

0:23:340:23:37

I am not being able to speak. All I can hear is your voice.

0:23:370:23:42

- We've got to get on with it. - A banana skin is quite heavy.

0:23:420:23:46

'With no more fruit, 30 litres of ice cream mix - dumped.

0:23:460:23:51

'Money down the drain.

0:23:510:23:53

'Potential profit lost, leaving just 50 litres to sell.'

0:23:530:23:57

I am extremely disappointed

0:23:570:23:59

that we've only produced three-fifths of the amount

0:23:590:24:04

we were supposed to produce, which is unacceptable.

0:24:040:24:07

'Stock boxed-up and finally in the freezer, the day is done.

0:24:090:24:14

'Tomorrow, the push for sales.

0:24:140:24:17

'8am - a sunny Sunday.

0:24:250:24:28

'The market for ice cream should be at its peak.

0:24:280:24:32

'Southend-on-Sea - jewel of the Essex coast.

0:24:370:24:42

'The boys are out to capture families with their pirate themed pitch, Shiverrr Me Timbers.'

0:24:420:24:48

-This is our kiosk?

-This is it. Shiverrr Me Timbers.

0:24:480:24:51

That's the treasure chest.

0:24:510:24:53

Why are there three Rs whenever there's an R?

0:24:550:25:01

It's Shiverrr Me Timbers, like "Arrr".

0:25:010:25:04

Doesn't it look like we've spelt it wrong.

0:25:040:25:07

'First job, decide what to charge.'

0:25:070:25:09

JAMES: There is another ice cream place. We have to compete.

0:25:090:25:13

Yeah, I know. We're charging £1.50 for one scoop.

0:25:130:25:16

I think that £1 a scoop is something we can really shout about.

0:25:160:25:21

I know that you want 1.50 but I really do believe that £1 a scoop gives you something to shout about.

0:25:210:25:27

We've agreed on it and we're happy.

0:25:270:25:30

Ice cream! Ice cream!

0:25:300:25:33

£1.50 a scoop! Are you interested in ice cream?

0:25:330:25:36

The boys have decided to charge £1.50 for one scoop and £2 for two.

0:25:360:25:41

I think that's far too low. The market average is much higher,

0:25:410:25:45

and it's a sunny day at the seaside.

0:25:450:25:47

-Two scoops in there.

-I'll have two scoops.

0:25:470:25:51

-Five of them?

-Yeah. There's five people. We all want one.

0:25:510:25:55

Two scoops in there.

0:25:550:25:57

-That's £10, please.

-That's cheap, innit?

0:25:570:26:02

Two scoops of ice cream for £2. We're the cheapest on the strip!

0:26:020:26:06

'60 miles inland, Chessington World of Adventures.

0:26:080:26:12

'Pushing the fruit in their Treat N Trim brand,

0:26:140:26:18

-'the girls target kids.'

-Banana and chocolate.

0:26:180:26:21

Would you like a treat? Come on, guys. Healthy treats.

0:26:210:26:25

'To make up for yesterday's dumped stock, it's premium prices.'

0:26:250:26:30

OK, that is, er... £3.20.

0:26:300:26:34

That's going to be 4.70, madam.

0:26:340:26:37

We did set a reasonably high price.

0:26:370:26:40

The ice creams here are a lot cheaper.

0:26:400:26:43

However, we did this to compensate for the mix we'd lost.

0:26:430:26:47

£3, please.

0:26:480:26:50

'Parents must dig deep to pay for the girls' hidden extras.'

0:26:500:26:54

NICK: 'Zara has latched on to a good technique.'

0:26:540:26:57

That is up-selling.

0:26:570:26:59

The scoop goes in and the topping goes on top

0:26:590:27:03

'before the customer is asked whether he or she wants it.'

0:27:030:27:07

Try a little bit of that.

0:27:070:27:09

Yeah? Two?

0:27:110:27:13

Strawberry sauce. Awesome!

0:27:150:27:17

Get some sprinkles on there.

0:27:200:27:22

And THAT is just for you!

0:27:220:27:24

Do you want to bring your mum over so I can get paid?

0:27:240:27:29

I'm sorry. You need to pay. >

0:27:290:27:32

-How much is it?

-It's £3.80, madam.

-What?

-£3.80.

0:27:330:27:37

She wanted some sauce and sprinkles.

0:27:370:27:39

-£3.80?

-It's £3 for the double scoop, 20p for the cone

0:27:390:27:44

and 30p for each topping.

0:27:440:27:46

-You have to pay extra for cone?

-You do. Yeah.

0:27:460:27:50

-OK.

-I'll go and get you your change.

0:27:500:27:53

I can't believe you have to pay for a cone!

0:27:550:27:58

You don't pay for a cone if you're selling ice cream! Nonsense!

0:27:580:28:03

'Southend promenade.'

0:28:050:28:07

Ahoy there, mateys. Would you like to try our frozen goods?

0:28:070:28:10

yogurts We've got ice cream, frozen yoghurts...

0:28:100:28:14

yogurt press gang passers-by with apple and watermelon frozen yoghurt,

0:28:140:28:18

'pushy pirate James.'

0:28:180:28:20

A-hoy, there! We've got ice cream. We've got frozen yogurt.

0:28:200:28:25

yogurtot frozen yoghurt, the healthy option.

0:28:250:28:28

Don't be too violent with that!

0:28:280:28:30

I'm Captain Vanilla. Would you like to try our frozen goods?

0:28:300:28:34

-No, thank you.

-Are you sure? OK, thank you.

0:28:340:28:37

- How are we doing, Ben? - We got 21 in the first hour.

0:28:380:28:43

That's not enough. Look at how much we've got left to shift.

0:28:430:28:47

'With sales at the kiosk below target,

0:28:470:28:50

'Mahamed, Lewis and Harry M wheel out the casket of frozen treasure.'

0:28:500:28:55

We've got a healthy option, if you want. Watermelon and apple.

0:28:550:29:00

-Do you want to try some of our lovely ice cream?

-No, thank you.

0:29:000:29:05

-Cookie and marshmallow. Do you want any sprinkles?

-Oh, yes.

0:29:050:29:09

-They're 50p extra.

-Oh, no.

-LAUGHTER

0:29:090:29:13

Thanks very much. Another sale for Harry!

0:29:130:29:16

That's £3, please. Thank you very much.

0:29:160:29:19

-Do you want to buy some ice cream?

-I've just had some.

-Oh, OK.

0:29:190:29:22

Do you want to buy some lovely ice cream?

0:29:240:29:27

< Mahamed, come here, mate.

0:29:270:29:30

You need to stop going in front of people.

0:29:300:29:33

Pushing, please.

0:29:330:29:35

Hi, do you want to buy some ice cream?

0:29:360:29:39

'In the theme park, Haya works the lunch-time crowd.'

0:29:460:29:49

Strawberry and marshmallow, chocolate and banana, mango and vanilla. Have a look.

0:29:490:29:54

I'd appreciate it if you'd buy something. This banana's boiling!

0:29:540:29:59

'Next, a call to the mobile team with the new strategy.'

0:29:590:30:03

- Hi, Haya. - Did you go to the shows?

0:30:030:30:07

The animal shows. Did you go to the animal shows?

0:30:070:30:10

It would be a good idea, as people are waiting, they'll have an ice cream.

0:30:100:30:15

- The show would be a good idea. - Well, listen to this.

0:30:150:30:19

-At 2.30, we've got the penguin presentation.

-They need to be there.

0:30:190:30:27

'At the show,

0:30:300:30:32

'a captive audience.'

0:30:320:30:35

yogurtou like some ice cream or frozen yoghurt?

0:30:350:30:39

- Chocolate and banana. - £4.28, please.

0:30:410:30:44

That's £9.08p.

0:30:440:30:46

HANNAH: The chocolate and banana and strawberry and marshmallow

0:30:460:30:49

are flying out of the freezer, basically.

0:30:490:30:54

Banana and chocolate or strawberry and marshmallow?

0:30:540:30:57

-Nice big round of applause.

-APPLAUSE

0:30:570:31:01

'At the beach, with sales going cold for Shiverrr Me Timbers...'

0:31:010:31:06

-I'm Captain Vanilla. Would you like some of our frozen goods?

-No.

0:31:060:31:11

'..from project manager Harry H, a new tactic.'

0:31:110:31:15

I'm going to go down onto the beach and do deliveries.

0:31:150:31:19

That's a really good idea.

0:31:190:31:21

You all right, guys?

0:31:210:31:23

I'm up here from the kiosk. I'm delivering today.

0:31:230:31:27

Do you want some ice cream?

0:31:270:31:30

You want some vanilla? How many scoops? Just one scoop.

0:31:300:31:34

Two scoops of vanilla.

0:31:350:31:37

Two scoops with chocolate sauce.

0:31:390:31:41

That'll be three quid, two ice creams. I'll bring them over.

0:31:440:31:48

One scoop cookie and marshmallow, one scoop vanilla.

0:31:480:31:51

Guys, wondering if you're interested in ice cream.

0:31:510:31:54

Vanilla, chocolate and marshmallow

0:31:540:31:57

yogurtle and watermelon frozen yoghurt.

0:31:570:32:02

It's the best decision all day.

0:32:020:32:04

We're doing so much there.

0:32:040:32:06

People are even buying ice creams for their dogs.

0:32:060:32:10

'One hour to go.

0:32:120:32:15

'With their kiosk almost sold out, the return of the girls' mobile team

0:32:150:32:20

'brings celebrations to a halt.'

0:32:200:32:22

-Yeah, we've got another one.

-Another one?

0:32:220:32:26

Another three.

0:32:260:32:28

This is the ice cream that the other team haven't sold.

0:32:280:32:31

-Was it in the mobile unit?

-It was in the mobile unit.

0:32:310:32:34

Let's focus on selling it.

0:32:340:32:36

-How many tubs have we got left?

-It'll be about two in total.

0:32:360:32:41

-How many litres in a tub? Five?

-Yeah.

-So that's ten litres.

0:32:410:32:45

-That's 100 scoops.

-Woah!

0:32:450:32:47

-Why don't we start making up tubs?

-And giving them to people.

-Yeah.

0:32:470:32:53

Some of these aren't chocolated.

0:32:530:32:56

ALL SHOUT AT ONCE

0:32:560:32:58

Sauce! Sprinkles! Hand-made...!

0:32:580:33:01

'As visitors melt away, prices are slashed.'

0:33:010:33:05

I'm literally giving these away. 20 pence.

0:33:050:33:08

For a pot of hand-made, fresh fruit, sprinkles.

0:33:080:33:12

Three for £1.

0:33:120:33:14

Hello. Do you want these for £1?

0:33:170:33:20

Hello. Do you want these for £1?

0:33:200:33:22

All stock is now 50p a scoop at Shiverrr Me Timbers!

0:33:220:33:26

'The pirates' prices hit rock bottom as they try to trawl up sales for their least popular treat.'

0:33:260:33:32

Apple and watermelon is all we have left. It's the best.

0:33:320:33:36

50p a scoop! Up here! 50p a scoop!

0:33:360:33:40

50p a scoop! Everyone come up! 50p a scoop!

0:33:400:33:43

Let's see if we can sell out! 50p a scoop!

0:33:430:33:47

-How many pots would you like?

-20p each.

-Take the lot! Six!

0:33:470:33:51

£1.20. I couldn't eat six!

0:33:510:33:54

Six for £2!

0:33:540:33:56

'The end of trading.'

0:33:560:34:00

Shall we go back? I am exhausted.

0:34:000:34:04

'Tomorrow - the boardroom.'

0:34:100:34:13

-Good morning.

-ALL: Good morning, Lord Sugar.

0:35:060:35:09

An eventful few days.

0:35:090:35:12

Let me recap on the simplicity of this business task.

0:35:120:35:18

It's all about, what's the product? Is it gonna sell?

0:35:180:35:22

What price is it gonna sell for and, most importantly, what does it cost?

0:35:220:35:28

So, every time you sell one, I'm hoping,

0:35:280:35:31

you were thinking, "Kerching!"

0:35:310:35:34

Not, "I just sold an ice cream for £3."

0:35:340:35:38

"I just earned £1.50."

0:35:380:35:41

Let's start off with the boys' team.

0:35:410:35:44

Harry H, you were team leader. How did that come about?

0:35:440:35:48

We discussed who wanted to put themselves forward.

0:35:480:35:51

-There were no offers whatsoever.

-Is that right, chaps?

-Yeah.

0:35:510:35:55

Harry, you put yourself forward. Good team leader?

0:35:550:35:59

-Very good. Really happy with him.

-James?

0:35:590:36:02

I was really pleased and he took a lot of the ideas I had on board.

0:36:020:36:06

So the task was to come up with frozen treats.

0:36:080:36:12

-yogurtple and watermelon flavour, whose idea was that?

-James really pushed the frozen yoghurt.

0:36:120:36:19

In hindsight, good product?

0:36:190:36:21

It did not sell as well as I thought.

0:36:210:36:24

-yogurtzen yoghurt might not have been the best move.

-All right.

0:36:240:36:28

And then the team that was outside, coming up with the theme, who came up with the theme?

0:36:280:36:35

I came up with the idea of the treasure chest and pirates...

0:36:350:36:39

Sorry, Lord Sugar. I completely disagree.

0:36:390:36:42

I came up with the pirate theme, calling it Shiverrr Me Timbers.

0:36:420:36:48

BOTH TALK AT ONCE

0:36:480:36:51

-James, just...

-JAMES STOPS TALKING

0:36:510:36:54

I developed the idea and made it articulate and quirky.

0:36:540:36:58

-Did you come up with the idea of pirates?

-Yes.

-You said "pirates"?

-Yes.

0:36:580:37:03

The theme was my idea.

0:37:030:37:05

The name was my idea. The name was your idea. >

0:37:050:37:09

The theme was my idea, if you know the difference.

0:37:090:37:12

JAMES: That is completely incorrect.

0:37:120:37:15

Moving on from this. We've got our theme.

0:37:150:37:19

Pirates. Someone talk me through your business plan.

0:37:190:37:23

I took charge of the numbers.

0:37:230:37:25

I said, "How many scoops per hour per person do you think we'll sell?"

0:37:250:37:30

I put out the figure of ten.

0:37:300:37:32

I like it. I quite like what I'm hearing here.

0:37:320:37:36

You're already thinking about how many you're going to sell. What did it end up as?

0:37:360:37:42

< We decided on 15 scoops an hour per person.

0:37:420:37:45

It worked out we'd have to make 585 scoops.

0:37:450:37:48

-You got your head around that. You made how many litres?

-60 litres.

-60 litres.

0:37:480:37:54

OK, right, ladies.

0:37:540:37:57

-Project manager?

-That was me, Lord Sugar.

0:37:570:38:00

-What was your thing?

-The name was Treat N Trim.

0:38:000:38:04

The slogan was "Treat the lips and trim the hips".

0:38:040:38:07

Quite interesting that. It would be good if it was true.

0:38:070:38:12

I believe it's the correct title for what we were pitching to sell.

0:38:120:38:18

Who did all the maths, the numbers?

0:38:180:38:21

I put myself forward to lead the figures,

0:38:210:38:25

but then I really struggled with the pricing,

0:38:250:38:28

the quantity, and I found it really difficult.

0:38:280:38:32

Woah! One second.

0:38:320:38:34

I'm not expecting all of you to be quantum physics scientists,

0:38:340:38:39

but on your resumes here, some of you have got A-levels in maths.

0:38:390:38:43

-I've got a GCSE in maths.

-Even if you've got Air Miles in maths!

0:38:430:38:48

-You've got something in maths.

-Yes.

0:38:480:38:50

What is the big problem in trying to establish what your costs are?

0:38:500:38:55

Litres, grams, kilos. This is baby stuff.

0:38:580:39:02

Do you know what you did spend in the kitchen?

0:39:020:39:05

We knew what we spent. They didn't know.

0:39:050:39:08

HAYA AND GBEMI TALK AT ONCE

0:39:080:39:10

Woah. Woah. Woah.

0:39:120:39:15

Well, anyway, do you know how much you made, in the end?

0:39:150:39:19

48 litres.

0:39:190:39:21

You had to junk 30 litres because not enough fruit was delivered.

0:39:210:39:26

It was completely out of control, embarrassingly out of control.

0:39:260:39:30

Never mind Ben & Jerry, this is more like Tom & Jerry, you lot.

0:39:300:39:37

Honestly! How did you decide what your selling price was going to be? Whose idea was that?

0:39:370:39:43

ZARA: We discussed it in our individual groups

0:39:430:39:46

and both arrived at the same figure of roughly £2.

0:39:460:39:50

How much was one scoop of ice cream?

0:39:500:39:52

-BOYS: £1.50.

-£1.50.

0:39:520:39:55

-Your topping were what?

-Toppings, 30p. A cone, 20p...

0:39:550:39:58

-Cone? You charged extra for a cone? Did you charge for the cone?

-No.

0:39:580:40:05

Let's get down to some numbers, shall we?

0:40:050:40:09

Karren, could you tell me what the boys spent on their goods?

0:40:090:40:12

-Yeah. The boys spent £117.92p.

-What were their total sales?

0:40:120:40:18

Total sales, £677.17p,

0:40:180:40:22

-making an overall profit of £559.25p.

-That's very good.

0:40:220:40:28

Considering you only spent a hundred-odd quid.

0:40:280:40:31

OK, and Nick, same question here.

0:40:310:40:34

Could YOU at least tell me what they spent?

0:40:340:40:37

Well, this will be news to Kinetic, but you spent £131.

0:40:370:40:42

And sales came in at £839.34.

0:40:460:40:50

Delivering you a profit of £708.34.

0:40:500:40:55

Wow. I feel almost sorry for the chaps over here.

0:40:550:41:00

Maybe it was the fact that your prices were higher, that's my initial reaction.

0:41:000:41:05

Anyway, the thing is you won and you made £708.

0:41:050:41:09

I'm going to send you off on a treat.

0:41:090:41:12

The treat's all about zorbing.

0:41:120:41:15

We're putting you in these big plastic balls and you're gonna roll down a hill enjoying yourself.

0:41:150:41:22

-Off you go and have a good time.

-ALL: Thank you, Lord Sugar.

0:41:220:41:26

Well done, guys!

0:41:310:41:33

Well, gentlemen, very disappointing outcome.

0:41:350:41:38

My initial instinct is that the selling price was wrong.

0:41:380:41:42

You're going to have to go off and have a chat,

0:41:420:41:46

decide who you think is responsible for the failure of this task.

0:41:460:41:51

Off you go.

0:41:510:41:52

-INSTRUCTOR:

-You go head over heels. 35 kilometres an hour.

0:41:590:42:03

I can't do it!

0:42:030:42:05

This is so cool in here!

0:42:070:42:09

Three, two, one!

0:42:100:42:13

SCREAMS AND LAUGHTER

0:42:130:42:18

Team Kinetic!

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The whole reason why we're here today is cos no-one listened to me.

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I said that the watermelon and apple would not sell. No-one listened.

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HARRY M: We sold all our stock.

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If we did the honey flavour... We sold all the stock.

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I'd be interested to know what you did on the whole task.

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I was one of the best sellers.

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To be responsible for two people, bring them into the boardroom

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and one of them be fired is a huge responsibility.

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I think Mahamed did nothing and is trying to claim that he did...

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Your personality was like a bull dozer throughout the task.

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'I think that Mahamed is definitely'

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going back to the boardroom

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and that Harry H will take me to cover his own arse.

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-Could you send the candidates in, please?

-Yes, Lord Sugar.

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You can go through to the boardroom now.

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Clearly, the reason you lost this task was simply on the price.

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I think, more than that, I want to understand about this mobile unit

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and the static unit.

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From what I've been told, you developed some scheme,

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whereby you'd do the actual filling

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and you two, Harry and James, would do the selling.

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It started off well. I got Ben on the ice cream scoop selling as well.

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We had James in a pirate costume, shouting his head off, getting people involved.

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At the static stall, we were getting people involved.

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-This is the pirate skin?

-< It created interest.

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It was more than what you normally get at an ice cream stall.

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You three, Lewis, Harry and Mahamed, you were the mobile team.

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-Who was selling? All three of you?

-All three of us.

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We had adopted a strategy.

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We would each, individually, find customers, sell to them...

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-You didn't adopt their strategy, one person doing the ice cream?

-No.

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Harry was too focused on getting a big number next to his name.

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-You were selling and scooping yourself?

-Yeah.

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Mahamed was very weak...

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I don't think I was weak. I was confident.

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I was approaching the customers, making them...

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You have an aggressive way to the customers.

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I'm not aggressive.

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Mahamed, you brought zero of this passion to the task.

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I personally think I was the best salesperson in this team.

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-I was pushing for sales.

-How much do you think you sold?

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I think I sold at least £120 or more.

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You sold £62 of the stuff.

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Let me tell you something. Of the mobile mob,

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actually, Harry M, you sold 134 quid's worth.

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Lewis, you sold £69 worth. Mahamed, you sold £62.

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That gives you the bottom line.

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Your static organisation, I can't put down who sold what, but you sold £365 worth, OK?

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You're going to say it was all you!

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-I think I was a major driver...

-I'm pretty sure picked that up.

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Who'd like to start me off on the pricing issue?

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I said, "What do you think about the £150 for one scoop?"

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Harry came up with £2 for two scoops.

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It was a unanimous vote that we'd go with that price.

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Part of that strategy was to undercut our business either side.

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Whose idea was it to undercut the competition?

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James pushed for the £1 scoop.

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-Did you?

-Yes, Lord Sugar.

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There was no WAY I was going to do £1 a scoop early in the morning.

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You're an economist, OK?

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You came out of the factory with only 60 litres of stuff.

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Why start selling it cheap?

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JAMES: Lord Sugar, I think I'm being blamed on price.

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-Unfairly...

-I'm not blaming you on price. The man here has said he established the price.

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My only observation is that if anybody had taken notice of you

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you'd have lost not by £100 but by about £300.

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What would have happened, James, hypothetically,

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if at ten o'clock on a boiling hot day

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and you were the cheapest vendor of ice cream at £1 and had sold out by 11 o'clock?

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-What were you going to do?

-Well, I can only...

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Feet up on the beach or what?

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yogurtto know why we ended up with this watermelon and apple yoghurt.

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yogurtd not want frozen yoghurt.

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yogurte up with watermelon and apple yoghurt?

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yogurts two frozen yoghurts. That was a mistake.

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I don't see Southend-on-Sea. That's more like the Henley Regatta.

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I think I've heard enough. Harry H, I'd like you to decide

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on which two people you're bringing back in this boardroom.

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-James and Mahamed.

-Harry, you said yesterday, on task, that I was heavenly to work with,

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that I was excellent at selling, and I was excellent at the branding.

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I've had perfect time to consider, James.

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-Is this your final answer?

-It's my final answer.

-OK. You three go back to the house.

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Karren and Nick and I are going to have a little chat amongst ourselves.

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You three go and wait outside.

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Even though this was a task about ice cream,

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you're going to find out that I'm no Mr Softee.

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Mahamed's a bit of a character.

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He seems to want to take the credit for everything,

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which can't be right.

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He does snatch at the facts a bit.

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James is not far behind him, really,

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wanting to claim the ideas are all his.

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Harry H was the team leader.

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He should have had some control of the mobile team.

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PHONE RINGS

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-Could you send the three of them in, please?

-Yes, Lord Sugar.

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Gentlemen, I've had a chat with Karren and Nick.

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A few things I'm a bit concerned about. I'll start with you, Harry.

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Apart from your genius of going from the stall, walking on the beach,

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as project leader, tell me what you think your strategic role was.

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I took a huge role in leading this team.

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No-one was confident enough to step up, but I did.

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People trusted me to lead and trusted my decisions.

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Harry, I'm confused why I'm here. I was the man with the ideas.

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No-one else suggested any ideas as regards to the branding at all.

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I came up with the concept. I came up with the name.

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I said we get a pirate costume then I think I was the one who brought in most of the attraction.

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-I've accepted...

-Woah! Hold on!

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If you say things enough times, you end up convincing yourself, OK?

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Tell me about all of your ideas, including dropping the price to £1.

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Then think again about whether all of your ideas were great.

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-Don't just pluck a few things.

-No-one else had any ideas...

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You cannot say that the whole meeting you were discussing

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all the ideas and we were sitting there silently?

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A thing I don't like about you is you can't accept when you're wrong.

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You have to take on board that through discussion, we came about these ideas for this theme.

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I think it was James and me...

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Have you heard about the deliveries? Have you listened?

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You came up with the idea to turn one of the stalls

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into a treasure chest after I came up with the concept of pirates.

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I came up with the pirates. > You're lying in the boardroom.

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I came up with the costume. I chose the pirate costume.

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I was the one... I was the one...

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Lord Sugar, this is turning into a list of Mahamed's achievements.

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It's just completely unfounded...

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-As project manager...

-Can I give you my call on it?

-Yeah.

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OK. Take this in the nicest possible way.

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I don't think that you could be responsible

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for everything good that went on in this task.

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-It is physically impossible. OK?

-Yeah.

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Forget about the pirate theme. What else did you do?

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I think, personally, I done well.

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I was making customers come to the stall.

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I was serving them. I was being polite.

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That's the reason why I think...

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-You sold £62 worth of the stuff.

-I think...

-£62 of the stuff.

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10% of the sales and all I'm hearing from you

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is you're taking the claim for everything good,

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what you would have done,

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if you were the project manager.

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You had the chance and you didn't put yourself forward. Right?

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-James, who should get fired?

-Mahamed.

-Why?

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His contribution was nothing. No, no, no. I came up with...

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He's trying to say that he had the ideas that I came up with.

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-You came up with the name. I developed everything.

-Ah!

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-He came up with the name?

-SPEAK AT ONCE

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-I'm making progress.

-I came up with the ship.

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-I drew the ship on a piece of paper.

-You drew it. I said we should...

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Harry, who should be fired?

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Mahamed, because of his lack of ability to accept when he's done something wrong.

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Mahamed, your colleagues are saying that you are the one responsible.

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Tell me why not. Who should be fired?

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I think James should be fired

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because you're the one that pushed the idea about the watermelon.

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yogurtI came up with the frozen yoghurt

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which did prove, when I was selling, to be a healthy option.

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yogurtyou on the sub-team who couldn't shift the frozen yoghurt.

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That says something about your sales, not mine.

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I think I've heard enough.

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James, as an economist, as you claim to be,

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your idea of reducing the price to £1 would have been suicide,

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would have absolutely ruined this task from day one.

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That is the most heinous of crimes,

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as far as I'm concerned, when it comes to business.

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Cutting the price before you even start.

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Mahamed, you are an optimist.

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I've sat here listening to you

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and you've kind of signed on to all the things I've pointed out

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and said you would have done it if you was in charge.

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You convinced yourself that you're responsible for the majority of the sales, which you weren't.

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But Harry, you were the project leader.

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I think it was a big flaw in not recognising the mobile team

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had most of the potential.

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The fact that you ended up selling off a load of stuff in the end is...

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-SIGHS

-Well, it's really unforgivable.

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It's quite difficult because, as you all know,

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you came from thousands and thousands of people

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and you are the, you know, young prospects.

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I've taken a very difficult decision here.

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SIGHS

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Mahamed, you're fired.

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James...

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Watch it.

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-OK?

-Yeah.

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-Watch it. Cos I'm watching you.

-OK.

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-Back to the house.

-Thank you, Lord Sugar.

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I'm really surprised I've been fired.

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I've still got my successful business. I'm going to be a success.

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It's going to be Lord Sugar that regrets it.

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James is so frustrating. He has to take credit for all the ideas.

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He bull dozes the whole time.

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That's his personality. He's just a bull dozer.

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CHEERING

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Well done, guys. >

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-So what happened?

-It was like the Battle of the bloody Somme.

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-It was a massacre.

-< It's like Pass The Parcel.

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Only, when the music stops there's a bomb and you get fired.

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'Now, 11 candidates remain.

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'Lord Sugar's search for his young apprentice has begun.

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'Next time...'

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Your task this week is to design an exciting new product

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for the parents and baby market.

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'The candidates get to grips with parenting.'

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You have to be very careful to hold its head up.

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'But with toddlers come tantrums.'

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No need to get aggressive. YOU're getting aggressive.

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"We'll see about this in the boardroom."

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It's a big mistake. You're fired.

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