Episode 10 Points of View


Episode 10

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Transcript


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For one week only, we are in Glasgow, where, I'm sure you'll

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be delighted to hear, I've been spending the week in there,

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recording brand-new episodes of everyone's favourite quiz show,

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Eggheads.

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That is everyone's favourite quiz show, isn't it?

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WIND BLOWING

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Anyway, let's crack on with this show,

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the one that lets you have your say on the week's television programmes.

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Welcome to your points of view.

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Nice to have a change of scenery every now and then.

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First up this week, the battle for Saturday night viewers entered

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a new era last weekend, as the BBC launched their latest singing show.

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Pitch Battle sees rival vocal groups pitted against each other, fighting

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to secure a place in the grand final and a shot at a £50,000 cash prize.

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Last week, regular judges Gareth Malone and Kelis were joined

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by Will Young, who revealed the series' first finalists during

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a climatic battle round.

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# We'll stay together

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# Cos you're the one good reason

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# You're the only one that I need... #

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A smash hit for some.

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I really enjoyed Pitch Battle on Saturday night.

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I thought the choirs were really talented,

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and I would hate to have to be a judge to choose the winner.

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Yet, others felt Pitch Battle was top of the flops,

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with the show suffering from poor production.

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And several of you were dismayed to hear the majority of groups'

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performances backed by a live band.

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Well, we put that point to Pitch Battle's executive producer,

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and this is her response.

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Next, and already facing some battles of their own,

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Albert Square's latest arrivals.

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Are you all right? Karen Taylor.

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Just moving in.

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Rocking up in EastEnders the Thursday before last

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were the Taylor family, led by loudmouth mum Karen.

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Moving in with her were sons Chatham and Riley, played by

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real-life brothers, and older offspring Keanu and Bernadette.

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I suppose I'm sleeping on the floor.

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As far as the council's concerned, you don't even live with us.

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Well, it's not my fault I can't afford a place of my own.

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Only way Chantelle was able to get her place was getting knocked up.

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The executive producer of EastEnders has promised the Taylors will

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have an explosive impact on the soap, but so far,

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it's fair to say, you are not fans of this family.

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That's "ruff", Elle!

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You weren't impressed by the newcomers' acting abilities either.

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It can, of course, often take newcomers to a long-running drama

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time to bed in, so do let us know

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if you change your tune on the Taylors.

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Now, from Walford to Whitechapel.

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This week, BBC Two was also getting in on some East End action.

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Picking up where the previous series left off,

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the fifth and last ever outing for Ripper Street began on

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Monday night, with Detective Inspector Reid,

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Captain Homer Jackson and Long Susan hot on the trail of the scoundrel

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responsible for Inspector Drake's death.

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What are we to do, then, Reid?

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We go get our justice.

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Or the heavens fall.

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We did receive glowing reviews.

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But we also heard from Ripper Street fans

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who felt Monday's episode wasn't a patch on previous series.

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And it wasn't just the picture that was the problem.

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In fact, it was a familiar bugbear

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that had you complaining the loudest.

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Perhaps a tad extreme, Ian.

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But you're right, Points Of View has featured similar complaints

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about the series in the past.

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The BBC told us they neither made nor commissioned the current

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series of Ripper Street, only acquiring it for broadcast.

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They pointed us in the direction of the production company,

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and here's what the drama's executive producer had to say

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about the show's soundtrack.

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Hmm.

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When faced with dialogue that's difficult to decipher,

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the first thing many of us do is turn on subtitles, which are,

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of course, also an invaluable service for the hard of hearing.

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But it appears those captions aren't exactly trouble-free either.

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Inaccurate subtitling appears to be

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a particular problem during live programmes.

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We found examples where "silence" appeared as "violence",

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and "Ed Miliband" transformed into the "Ed Miller Band".

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So, what is to blame for those subtitling slip-ups?

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Scarlette Douglas visited the BBC's subtitling provider to find out.

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Ali, we've heard from a few viewers,

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saying they're quite frustrated by the inaccuracy of some of the subtitles.

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Why does this happen?

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Live subtitling is a very demanding job.

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We cover 100% of the BBC's output, live and pre-recorded.

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That's about 500 hours on an average week,

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several thousand words per hour.

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So, although most of our subtitles are accurate,

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mistakes unfortunately do slip through sometimes.

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So, how does it all work?

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Most live subtitling is done using a technique called respeaking

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with voice recognition software.

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The subtitler has an audio feed of the programme.

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They repeat everything they hear, adding in spoken punctuation.

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The software turns their words into text,

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and the broadcast software turns that text into subtitles.

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Why don't you just type it?

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Respeaking is actually faster and more accurate than typing,

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-and we can do it with fewer people as well.

-Why do mistakes happen?

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The software we use is very sophisticated,

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but it's not perfect, and sometimes it just mishears what you say.

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-Is it really that hard?

-It's very difficult.

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Subtitlers have to stay on top of various processes at once,

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thinking on their feet constantly.

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And because it's live, you only get one chance to do anything.

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-Can I have a go?

-Yeah, absolutely. Let's go and have a go, yeah.

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-OK, come in. This is our subtitling booth. Have a seat.

-Thank you.

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-OK.

-Ready to go?

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-Yes, I think so.

-Once we start the clip, we can't stop,

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so, if you lose the thread, pick it up again as quickly as you can.

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OK, no pressure.

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The Champions League final is happening right here tomorrow full stop.

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Yellow macro. Well luckily comma I did have a few...free hours.

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Patrick where are you I mean I did tell you the traffic would be bad full stop.

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If my speaking there was going out live,

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I think that would've been horrendous.

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I think people would have struggled to understand those subtitles, I'm afraid to say.

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Luckily comma I did have a few hours free this morning.

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Put your hands together for the Right Honourable Lord Mayor of Cardiff comma...

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I have to say that live subtitling is nowhere near as easy as it looks.

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And the team here really do try their best to get their

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subtitles as accurate as possible.

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Yet they are at the mercy of speech recognition technology,

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so hopefully, as that continues to improve,

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the subtitles will continue to get better and better.

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This week, BBC Two took us behind-the-scenes of one of

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the UK's biggest and busiest NHS trusts once again, as the

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documentary series Hospital returned.

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In Tuesday night's episode,

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cameras followed the staff at

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London's St Mary's Hospital as they

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battled to deal with the aftermath of the terror attack

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on Westminster Bridge.

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Resus Two.

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We need to put what's called the chest drain in,

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to let this air come out

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and let his lung reinflate.

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We need to put a tube... Do you understand?

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A tube...in your chest.

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You were full of admiration for the hard-working staff of St Mary's.

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Hospital continues its four-part run on Tuesday night.

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Paws were poised on buzzers this week as BBC Two launched

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a new animal-based panel show.

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Running on weekday evenings, Curious Creatures sees Kate Humble

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quiz experts on their knowledge of the wildlife world.

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In one round, panellists are tasked with identifying the origin

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of some faeces. Er, you may want to look away if you're having dinner.

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Silver service.

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-Excellent.

-Quite a sweet smell to it.

-Bouquet.

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It's not a bitter smell. Or indeed any way unpleasant.

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A real howler, according to at least one of you, who felt the show

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was better suited to another BBC channel.

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But Curious Creatures did fit the bill for others when it comes

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to weeknight entertainment.

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Finally, this week, the unnatural habits of some BBC reporters

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and presenters have been driving you to distraction.

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# Hands up, baby Hands up

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# Gimme your heart Gimme gimme your heart... #

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And in a sure sign it's contagious,

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the habit has also spread to Homes Under the Hammer.

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The floor, open living.

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Only a matter of time perhaps before this character is given

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a regular reporting role.

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That's it for this series of Points Of View, but fear not,

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we will be back in September.

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So please do keep your thoughts

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on the BBC's television programmes coming.

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You can e-mail us at...

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Or via our website...

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..where it is now even easier to send us a video.

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To find us on Facebook...

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while to have your say on Twitter,

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you can tweet us...

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If you prefer non-electronic forms

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of communication, no problem.

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We've got you covered. You can leave us a message on this number...

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Local rates apply from landlines, mobile rates may vary

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and you could always put pen to paper, which we love as well.

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Our address is...

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So, until September, have a great summer.

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