Episode 9 Real Rescues


Episode 9

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Today on Real Rescues: two sailors are in danger on the high seas.

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Freak waves threaten to throw the lifeboat and catamaran on a deadly collision course.

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The weather picked up again. It was getting quite wild, and you don't want to sink two boats.

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What an entrance! The baby that's born unexpectedly in a hospital foyer, and it's caught on camera.

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And caring for the carer, the young man who looks

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after his family is suddenly taken seriously ill himself.

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See you later, Kevin.

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Welcome to Real Rescues. Here at South Central Ambulance Control

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emergency calls are coming in

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from four of the busiest counties in the UK. Louise?

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Let me give you an idea of what they've been dealing with.

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They've had a motorbike accident to deal with.

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They have also had a boy with a head injury.

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And one of the call takers has

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delivered a baby this morning, which is great.

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The lifeboat crews from the north eastern tip of Scotland are used to working in fierce seas.

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We're about to see what happened when two sailors

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in a stricken catamaran hit near gale-force conditions.

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They were 13 miles out and at the mercy of 20ft waves.

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It was up to the Peterhead lifeboat to save them.

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The RNL lifeboat is plowing through the waves towards the catamaran in distress.

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Coxswain Andy Brown is at the helm, and will be in charge of rescuing the two sailors in trouble.

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The catamaran is a small vessel bobbing around on a large, rough sea.

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And it's hard for Andy to locate them by eye or radar.

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Because of the heavy swell, all you can see is the white caps.

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We'd already been told it was a white-hulled vessel,

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so it'll be quite difficult to spot.

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Luckily, the Far Supporter was there, an oil supply ship.

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The aptly-named ship, the Far Supporter, helps out the lifeboat

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crew by staying near the damaged boat, and guiding them to it.

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The catamaran has lost its steering system and is effectively rudderless.

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Its name is Havbris, Norwegian for "cool breeze", which seems grimly

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ironic, as it's pitched and tossed around in the gales.

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The problem with that day is obviously strong winds, 45-55 knots of wind from the north-west.

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And heavy swell.

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I think it was a 3 to 3.5 metre swell.

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Looking out at sea, lots of spray, lots of wind.

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Every time the bow of the boat goes through a wave,

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you get a lot of spray coming back all over the whole boat, making it difficult to see what you're doing.

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With the conditions so bad, they decide the best plan is to try to tow the boat to safety.

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It's Pat Davidson's job to throw the wrote to the Havbris' crew.

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It's a lot safer to leave the crew on a vessel rather than try

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to transfer them in poor conditions for the safety of them.

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And the old saying is, "Your best life raft is your own vessel."

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Neither of the sailors on board the Havbris are injured, so there's

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no need for the lifeboat crew to risk their lives any further by attempting to jump from one boat to another.

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If one of the crewmen goes overboard, then

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the next crewman is going to have to go overboard and retrieve him.

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It's the last thing we want, we go out with six or seven and

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we want to come home with six or seven of the crew.

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The skipper of the Havbris, Stein, now has the unenviable task of

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perching on the bow of his boat, ready to catch the rope.

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You could see the boat, where some of the waves he was coming across, it looked quite dangerous for him.

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An immediate concern, certainly to the crew standing

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watching him, that if he gets a wave broadside on, he could be over.

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My heart was in my mouth for him, climbing out there.

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The captain of the Far Supporter is continuing to aid the rescue by using

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his ship's larger bulk to shield the catamaran and the lifeboat from the worst of the weather.

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When we were coming round, the first attempt to try to pass the tow line across, the weather picked up again.

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It was getting quite wild and you don't want to sink two boats.

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As they get near, a freak wave suddenly hits the lifeboat hard,

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so much so, the hat is knocked off Pat's head.

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All the ships involved are now getting a little too close for comfort.

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Andy decides to abort the first attempt and steers the lifeboat away.

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They come back for another go. Will they be successful this time?

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As they close in on the Havbris again, yet another rogue wave hits

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both boats, sending them lurching towards each other.

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Luckily they stop just short of colliding.

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Seconds before, we were in a position to throw the line.

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Again, the lifeboat took quite a big lump of water, put us broadside on.

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Fortunately enough, the coxswain got us within inches of the Havbris, and

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we were almost able to pass the rope straight into the crewman's hand.

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He successfully caught it.

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Finally Stein is able to tie his craft to the lifeboat.

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But they're not safe yet. Towing another boat has its own difficulties.

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Towing a slower boat like that in a rough sea, you can get the tow rope

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snapping, you can get the deck fittings ripping off the boat you're trying to tow.

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They make careful progress, and within two hours they've made it back safely into Peterhead Harbour,

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where the pleasant, sunny weather is in stark contrast to the treacherous conditions they'd faced offshore.

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Thankfully, everybody has come through it unscathed.

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We all got back, we got the two casualties back, we got the Havbris back, the lifeboat back, six crew.

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The only casualty on the Havbris call-out was my favourite Beanie hat.

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Which is somewhere in Norway now, probably.

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Joining us all the way from Oslo in Norway

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are the two lads who were actually on that boat, Stein and Ole, who had the most extraordinary time.

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That looked terrifying?

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Yup! It was kind of dramatic.

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What do you think of the guys who came to get you from the lifeboat?

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They were great, of course. They came very quickly.

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I think they were there within half an hour?

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-From leaving, yes.

-And they brought us safely into harbour.

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They gave us beer!

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They gave you beer? That's the main thing, isn't it?

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-Not only rescued, they give you a beer as well.

-And chips!

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The difficulty was that you'd lost your steering,

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so you were in some difficulty being able to deal with the sudden wind and waves that came up?

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Yes. The wind was so sudden, and so strong.

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Given a little bit of time,

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the waves become so big that you really need to be able to manoeuvre.

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With a little bit more time, the waves would have been a problem even with the ability to manoeuvre.

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We could manoeuvre a little bit, but very badly.

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So you were very pleased to see the guys when they turned up, and took you in tow?

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Getting that rope across to you seemed very difficult.

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That's actually more dangerous than the actual situation at the moment. That's really dangerous.

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I think I got it on the second try?

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-So, they towed you back into Scotland?

-Yes.

-Will you come back?

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-Did you enjoy the trip to Scotland, notwithstanding having to be rescued out there?

-Very much.

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Scotland is a beautiful place. It is, really.

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Definitely going back.

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Definitely going back? Did you enjoy the haggis?

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Yes, for breakfast!

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We even saw the military tattoo in Edinburgh.

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The tattoo is fantastic, isn't it?

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Thank you, very nice of you to come all the way to have a chat with us,

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-and amazing watching that rescue. Thanks.

-Thank you.

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I was hoping to speak to Ollie, one of the call takers here, about actually something they've

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been dealing with in the last half an hour or so.

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There's been an accident, a car and a lorry, we understand that one person is trapped.

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What she does, she took the call, basically they've got now there

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an emergency care practitioner, also a basics doctor as well.

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Also an ambulance, and the helicopter as well is on standby.

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So you can kind of get a sense of how busy they are, and the incidents they're dealing with.

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I'll come back to her if she's not busy a little bit later.

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But, she's also on a call. So onto something else.

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When the teenager who looks after his family suddenly falls dangerously

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ill, the ambulance crew have to decide what's best for all concerned.

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Colin and Dave are answering an urgent call from a GP.

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What we're responding to is an 18-year-old boy,

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who the doctor perceives or thinks has got appendicitis.

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If an inflamed appendix is left untreated, it could be fatal.

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So they want to get the teenager into hospital as soon as possible.

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Appendicitis is a very painful condition.

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Often appendicitis is associated with vomiting and nausea, which can increase that pain.

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Ambulance service.

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Hello, Adam. My name's David.

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At the house, they find Adam upstairs, lying doubled up in agony.

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You tell me what's been happening.

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I've got bad stomach pains, pains round there.

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And I keep constantly being sick, whenever I eat anything or drink anything.

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-How long has that been going on for?

-About three days.

-About three days?

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So you've had abdo-pain...

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Having not eaten properly for such a long time, Adam is feeling very weak.

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-I notice you're not retching at the moment?

-I haven't drunk anything.

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Lungs are working perfectly, you don't smoke, do you?

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-Occasionally.

-A little bit, OK.

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He needs to be taken to hospital, but the crew have got a problem.

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Your mum isn't very well, is she?

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Adam looks after his sister, and cares for his mum, who suffers from

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a chronic illness and is currently confined to the living room.

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You're the main carer for mum, aren't you? Coz mum's not well.

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And you, of course. Has anybody managed to make

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arrangements for somebody to come in and fill in for the pair of you?

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I look after her when he's not here.

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-How old are you, my dear?

-I'm 12.

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We'll need to get someone to come in here and give you a hand.

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My friend is coming to. He's coming to help too.

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Can you make sure that's all covered?

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Yes.

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Because we were taking Adam into hospital, one of the possible outcomes was that

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he'd require surgery, which would have resulted in him being away from the home for a few days at least.

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Obviously, as he was the sole carer, responsible for organising care in that family, when we're taking him

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away we need to try to make sure there was a safety net put in there

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to look after both mum and her daughter.

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To a large extent, that helps out mum, but it also

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means Adam can go to hospital, happy to know that somebody is going to be looking after his mum.

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He can get healed, and then come home again.

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Before they leave, Dave pops into the living room to let mum know what's going on.

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He'll be all right, mum!

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The young man who cares for his whole family now needs care himself.

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-See you later, then.

-See you later.

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What I'm going to do now is just check what your blood pressure is,

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and then we'll be taking you off to hospital, OK?

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With his painful stomach, Adam finds it more comfortable to sit.

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Dave needs to make sure his condition is stable

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before subjecting him to the movement of the ambulance.

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Just sit back and relax, I want that level with your heart.

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Meanwhile, Colin has managed to sort out some help for Adam's family while he's away.

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Your mum has got some chronic illnesses, hasn't she?

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We were just concerned about your little sister.

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She's got a next door neighbour that's popping round to deal with pills and stuff like that.

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OK. I'm ready to proceed.

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With his patient made as comfortable as possible,

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Dave takes a moment to talk to him about his long-term health.

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It says 98, which means that 98% of your blood is full of oxygen.

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Obviously, being a little bit of a smoker, that does have an affect on it.

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So, in the long term,

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grab the extra 2% back, you'll feel better for it. Have you ever wanted to give it up?

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I have given up.

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You have given up, have you?

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What happened last time?

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I was back to smoking through stress.

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It was stress, was it? He's a young man at the start of his life.

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He's obviously a very caring young man that feels for people.

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If the reason he's smoking is because he's stressed,

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then if we can sort the stress out, he can have a much healthier life.

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What they might be able to do through your GP, is to try to

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get some help for you coping with it, because you're doing a really good job of looking after your mum.

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But, I think that's probably having a bit of stress on you.

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We come across a lot of hidden young carers.

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It's something that doesn't often get reported.

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Youngsters hanging around in the street being hooligans hits the front page.

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However, young people looking after somebody and

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being really socially responsible tends to be hidden behind doors, because it's not in your face.

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As they reach the hospital, Adam's clearly still in a lot of pain.

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How do you feel? You feel OK?

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Adam and his family will now wait to see if his suspected appendicitis

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is confirmed, and whether he'll need emergency surgery.

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Actually, Adam was operated on straight away.

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He did have appendicitis, and he was in hospital for a couple of weeks recovering from it.

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Luckily, other members of the family stepped in to help look after his mother.

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It's really difficult when someone's a carer, because what happens then?

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That's what they did. They sorted it out. Amazing thing to do.

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Nice that the family could come and help out in a situation like that.

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Appendicitis, that's a very strange thing as well, because I've had friends... and you had...

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I had a burst appendix. One week after my first baby was born.

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Which is complicated by the fact that if you've just had a baby...

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They didn't know what it was.

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Because I was in excruciating pain, and they thought because I'd had a baby, it was to do with that.

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Turned out to be nothing to do with that at all.

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How did you get round to realising it was serious?

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Because I was so ill, I had a very, very high temperature,

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and they'd given me lots of drugs in hospital, and they couldn't control the pain.

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They said, "You had a baby last week, if it was appendicitis, you'd be in pain." I was like,

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"That wasn't pain, this is pain". Much more painful.

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More painful than having a baby?

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-For me it was.

-Really?

-Yeah.

-Good grief.

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So if you've got pain like that, you need take it seriously.

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If you're suffering... We keep saying with these things - if in doubt, make a call, get yourself

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a paramedic round or somebody from the ambulance service, they'll tell you how to deal with it.

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I feel quite...

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-Sorry to take you back to that moment!

-You're taking me back!

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Take a break for a moment, because we're going

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to tell you what's still to come on Real Rescues.

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More peril on the water - this time it's a river.

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A fisherman is drowning just metres from safety.

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And a two-ton road sweeper turns turtle.

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The driver can't believe he's alive.

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You've got a bit of bruising there, does it hurt there at all?

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When Caroline told her husband Mike to get her to hospital fast because

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their baby was on its way, he did just that.

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But it still wasn't quite the birth Caroline or the hospital midwives were expecting.

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Just as they reached the doors to maternity, this is what happened.

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It was all caught on CCTV, and as you can see, Caroline

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manages to make it, in quite a rush, through the first door, to buzz on the second door, but then she doesn't

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get actually through that door. Her husband quickly comes in to help her.

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Luckily, this was 1am, and it was spotted because she had to buzz through by one of the

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people on reception who basically called the midwives down to try and give her a bit of assistance.

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Alice was causing all the trouble.

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Mum, Caroline is here. Jamie, who was in charge of midwives.

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What were thinking when you went through that door?

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Just get indoors, out of the cold - it was freezing, it was February.

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Just get indoors and have the baby indoors!

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Kind of lucky that she made it as far as she did because the midwives were then called?

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They were, they came down, and the telephonist called up to say,

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"A lady looks like she's going to give birth in the foyer!"

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I think the midwives thought, "No she's not, we'll get her upstairs to the labour ward."

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Let's see what happened next.

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Caroline, you probably don't remember much of this, do you?

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I don't remember much about that, though, at least I can look back and laugh now.

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At that point the baby's head was out, and Mike thought he was going

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to be delivering her on the floor there and then.

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Right. Luckily, somebody came, because somebody was on the way, trying to get up the stairs.

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Yes, they did.

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Midwives were down very quickly, just before the baby was going to be born.

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You can see the first thought was, "Let's get this lady

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upstairs and in a bit of comfort and privacy", but they quickly realised there wasn't even time for that.

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Did you think you're going to make it to the labour ward?

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No, not at all. When we were in the car, and the waters went,

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I knew that she would be quite quick after the waters had gone.

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They were telling me to get in the wheelchair, and I was just like, "No, it's coming!"

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Let's give people at home a sense of how quick that was.

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How quickly from the waters breaking to her being born?

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-About 18 minutes.

-18 minutes!

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So your midwives had no chance, did they?

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Not at all. The waters broke in the car on the way to hospital.

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And what you did try to do - luckily as I say, it was the early hours of the morning, at least put a sheet up.

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So that people wouldn't see her.

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The midwives are conscious of two things - one, to help Caroline

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and to get Alice delivered safely, but also to try and give a bit

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of dignity where they could, because they were very conscious that this was all being captured on CCTV.

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Did you mind at the time, were you worried or you just wanted the baby to be born?

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I wouldn't have known where I was, I could have been on the moon, it wouldn't have made any difference!

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I just knew the baby had to come out and it was happening there.

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We can see also, very quickly, there was a clean-up operation as well.

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There was, they were busy scrubbing the floor.

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I believe the mark is still there on the carpet!

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-Are you quite proud of that, in a strange way?

-I am, yes!

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I think Alice should be as well.

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You've obviously seen millions of births, or hundreds of births,

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does this rank as one of the most ridiculous, in some way?

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It absolutely does. There's no such thing as a normal day in maternity services.

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All of us have exciting stories to tell,

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and I think we'll all be dining out on this one for some time to come!

0:19:190:19:22

I understand that her big brother likes watching this video.

0:19:220:19:26

Oh, over and over again! He asks to watch it all the time!

0:19:260:19:29

-Why is that?

-He's four, he just must be fascinated by Alice arriving.

0:19:290:19:33

How is she? You've been really good this morning, haven't you?

0:19:330:19:37

She has, she's a lovely baby, ever so good. Hasn't fazed her at all.

0:19:370:19:40

Nice to meet you, Alice.

0:19:400:19:42

Thanks for coming to see us.

0:19:420:19:44

We're going to leave you now. Nick.

0:19:440:19:46

I'm just trying to get updates for you on the things we were talking

0:19:460:19:50

about earlier, the motorcyclist accident, he's got a damaged knee, he's gone to hospital.

0:19:500:19:54

Hollie can give us a bit of an update on what's going on with

0:19:540:19:57

the incident with the person that was trapped, the traffic accident?

0:19:570:20:01

Yeah, it was a car versus a lorry.

0:20:010:20:03

We've got a basics helimed and a basics

0:20:030:20:06

doctor on board. It's non-life-threatening injuries.

0:20:060:20:11

But there's someone... do you make a decision to send out the helimed?

0:20:110:20:15

Our dispatch team decide to send out the helimed, they look at the job and decide it from there.

0:20:150:20:20

So we know they're on scene at the moment, that's interesting in itself. Thanks, Hollie.

0:20:200:20:24

Julie, if she's not on a call, she's one of the dispatch team who

0:20:240:20:28

makes that kind of decision, and if she's not online... Can I speak ...?

0:20:280:20:32

OK. I'm going to get close

0:20:320:20:34

to you, because you don't have a microphone on and I do.

0:20:340:20:39

How do you make a decision about what things you...

0:20:390:20:41

did you send the helimed out?

0:20:410:20:43

Yeah, we deployed the helimed, because when the details came in,

0:20:430:20:47

it was mentioned that someone was trapped, so that is their criteria.

0:20:470:20:52

They were trapped, so a helimed is deployed.

0:20:520:20:54

-So you have a set of criteria, it comes up on your screen, that looks like...

-Exactly.

0:20:540:20:59

We know the helimed's arrived on scene?

0:20:590:21:02

Yeah, it is on scene.

0:21:020:21:03

-Not looking life-threatening at the moment?

-We haven't had a sit rep.

0:21:030:21:07

You haven't. OK.

0:21:070:21:09

We'll try and find out a bit more later, thank you very much.

0:21:090:21:12

Helimed is an air ambulance, in case you're wondering - the trouble is,

0:21:120:21:16

you work in a place like this and you start to use the jargon yourself.

0:21:160:21:19

But fascinating, there's a set relay that works to make sure

0:21:190:21:22

the right people turn up at any given accident.

0:21:220:21:25

Car versus a lorry, you always knows who's going to lose in that situation.

0:21:250:21:28

As we heard the lifeboat crew say earlier, when in trouble, stay with your boat.

0:21:280:21:33

But, if you have to abandon ship, Louise has been finding out what to

0:21:330:21:37

do at the headquarters of the Royal National Lifeboat Institution at Poole in Dorset.

0:21:370:21:43

It's not very often you get to control the weather, but this is what we're doing right here.

0:21:430:21:47

We've got raging seas, strong winds, there's thunder, crashing waves and lightning as well.

0:21:470:21:53

I am at the RNLI's sea survival Centre in Poole,

0:21:530:21:57

and this is a world-class rescue training facility.

0:21:570:22:00

If you want to save someone in dangerous sea, this is where you learn.

0:22:000:22:05

What's the scenario today?

0:22:050:22:06

What's happening is we're teaching our crews how to abandon ship,

0:22:060:22:10

and thereby, when they enter the water, reduce the effect

0:22:100:22:13

of cold-water shock on the body.

0:22:130:22:15

-Grant's going to do that for us?

-He's going to demonstrate that.

0:22:150:22:18

What he's going to do is cover his airway, and keep that covered

0:22:180:22:21

so when he comes back up above the water, the sea water is not going to egress into his airways.

0:22:210:22:26

He's very experienced, but an incredibly scary thing,

0:22:260:22:29

to jump off a ship...

0:22:290:22:31

It is. What will be happening now to the body and head is that

0:22:310:22:35

the cold water will start to reduce the temperature, being in the

0:22:350:22:39

water reduces the body temperature four times faster than in air.

0:22:390:22:43

The key here is he's not swimming.

0:22:430:22:45

What he's doing is getting into what we call the HELP position.

0:22:450:22:48

The Heat Escape Lessening Position, almost like a foetal position on top of the water.

0:22:480:22:53

Sounds extraordinary, I'm sure you're going to tell me more a little bit later. Thank you.

0:22:530:22:58

It was like any other Sunday morning for Maureen, as she set out for her local church.

0:23:010:23:05

But she never got there - instead, a terrifying crash

0:23:050:23:08

left her urgently needing the skills of the emergency services.

0:23:080:23:12

The Great North Air Ambulance is on an emergency call

0:23:200:23:23

to a head-on collision on a remote country road in the Lake District.

0:23:230:23:28

Dr Tim Lowes is on board.

0:23:370:23:39

He can carry out emergency treatment at the roadside if needed.

0:23:390:23:43

Also on board are paramedic Andy Dalton and pilot Clarke Priestley.

0:23:430:23:49

Coming in to land, the crew can see that this is a high-impact crash on a bend in the road.

0:23:580:24:04

A Land Rover and Honda have collided head-on.

0:24:070:24:11

The 4 x 4 driver is already on his way to hospital,

0:24:110:24:14

but the driver's side of the car has been crushed

0:24:140:24:18

and a 71-year-old woman is still trapped inside.

0:24:180:24:21

-Hi, I'm Tim, one of the doctors. Where are you? Round here?

-Yes.

0:24:210:24:25

Maureen was on her way to church when the accident happened.

0:24:260:24:30

She's complaining of neck pain.

0:24:300:24:32

Rapid response paramedic Philip Reed has put a collar on to immobilise it.

0:24:320:24:37

She's also suffering from chest pains.

0:24:370:24:39

Whereabouts in your chest?

0:24:390:24:42

Are you able to put your hand where it hurts?

0:24:420:24:45

Just across the front. Sort of where your seatbelt's been, is it?

0:24:450:24:48

As far as the pain in your chest is concerned, out of 10,

0:24:480:24:51

how many would you give it?

0:24:510:24:54

And is it there all the time?

0:24:540:24:56

'When Maureen said that she had chest pain, there were two issues'

0:24:580:25:03

I was concerned about - one was that she may have had a direct trauma

0:25:030:25:08

to her chest, and possibly had a fractured sternum or fractured ribs,

0:25:080:25:13

or even worse than that, she may have had some problem with possibly

0:25:130:25:19

tearing of her large blood vessels inside the chest cavity.

0:25:190:25:23

The firefighters are about to start cutting the roof off Maureen's car,

0:25:230:25:27

but there's just time for Tim to take a closer look.

0:25:270:25:30

Tender? OK. Because you have got pain in your back,

0:25:370:25:41

we just need to be a bit cautious, because we can't really assess it,

0:25:410:25:45

so we'll try and take you out without twisting or moving your back.

0:25:450:25:48

That's what all this messing about with your car's all about,

0:25:480:25:52

to make sure we don't have you twisting and turning as we take you out of the car.

0:25:520:25:57

Cutting the car will be a noisy, frightening experience for Maureen.

0:25:570:26:01

It's vital her pain is kept under control.

0:26:010:26:05

I'm going to give you some morphine, have you ever had it before?

0:26:050:26:08

It can make you feel a bit woozy, so I'll give you some of this now.

0:26:080:26:13

We'll give that a few minutes to work, then I'll come back

0:26:130:26:16

and see how you're feeling, is that all right?

0:26:160:26:19

Pop your hand back under there and we'll let these gentlemen carry on

0:26:190:26:22

removing bits of your vehicle.

0:26:220:26:24

There's obviously been significant impact, looking at the front of the vehicle.

0:26:240:26:28

There is a risk that she could have an injury to her spine.

0:26:280:26:34

If there is a fracture,

0:26:340:26:36

and it's unstable, and we just sort of twist her out, or assist her

0:26:360:26:39

out of the car, then that could dislodge the fracture, and cause permanent spinal cord injury.

0:26:390:26:47

Has the morphine had any effect at all?

0:26:490:26:51

With Maureen's pain under control, the firefighters can start work getting her out.

0:26:560:27:01

They are about to start taking the car roof off when suddenly

0:27:030:27:06

the air ambulance team suggest a change of plan.

0:27:060:27:10

-You don't need to do that, just

-... It'll just flatten forward, that...

0:27:100:27:14

It was then noticed that actually the rear seats in the car went completely flat,

0:27:140:27:20

and her front seat was able to fold almost completely flat as well.

0:27:200:27:25

So once that became apparent,

0:27:250:27:28

it was then easy, and much quieter and less stressful for her,

0:27:280:27:33

to simply do that, put the seats down and extricate her through the boot, there was plenty of space,

0:27:330:27:39

rather than have the noise of more cutting, and the roof being taken off around her.

0:27:390:27:45

Very carefully, the firefighters have brought Maureen out of the car,

0:27:480:27:52

they've laid her flat on the ground

0:27:520:27:54

where Tim can get a better look at her.

0:27:540:27:56

-Are you OK?

-Yes, thank you.

-Pain, out of 10?

0:27:560:28:01

It was six...

0:28:010:28:02

OK. Would you like a bit more?

0:28:050:28:08

Are you sure?

0:28:080:28:09

Doesn't cost you anything! It's free!

0:28:090:28:12

In spite of her ordeal, Maureen is keeping very calm.

0:28:120:28:16

Keeping her neck and back absolutely straight,

0:28:160:28:19

they can now roll Maureen onto the scoop stretcher.

0:28:190:28:22

Ready, steady...

0:28:220:28:25

Ready, steady, roll.

0:28:270:28:30

Maureen can now be carried safely across the field to the waiting helicopter.

0:28:310:28:36

She'll be taken to A&E in Carlisle,

0:28:400:28:42

a half hour journey by road, but only ten minutes in the helicopter.

0:28:420:28:45

Once there, she'll be X-rayed to find out what's causing her pain.

0:28:450:28:50

And Maureen did suffer severe bruising.

0:28:570:29:00

I wanted to tell you something - if you phone 999 from your mobile,

0:29:000:29:04

you might assume the call operators would immediately know where you are,

0:29:040:29:08

but that is not necessarily the case, and Karina has a good example of that.

0:29:080:29:12

You had a little boy, he'd fallen off his bicycle, and lost his front teeth, in a bit of a state.

0:29:120:29:16

He had a mobile, but that didn't help you very much, did it?

0:29:160:29:20

No, when a mobile call comes in on the system,

0:29:200:29:22

we get a mobile ellipse, like a circle here.

0:29:220:29:25

It will show us the area that the mobile is possibly in,

0:29:250:29:29

but it's sometimes only 80% or 90% accurate.

0:29:290:29:32

-And could be quite a big area?

-It could. In this area, the boy that called up wasn't in this area,

0:29:320:29:39

but he said he was near to a car park, and as you can see here,

0:29:390:29:42

near to this town, we have several car parks showing on the map.

0:29:420:29:47

We need to know exactly what road he's off of or landmark he's near,

0:29:470:29:51

somewhere near that car park, so we can pinpoint exactly where they are.

0:29:510:29:55

I imagine he was really distressed.

0:29:550:29:57

How did you find him in the end with the ambulance?

0:29:570:29:59

Luckily, we had a passer-by walk past, and the boy had said

0:29:590:30:02

there was a house about 1.5 miles away from the car park.

0:30:020:30:05

Luckily for us, a passer-by knew the name of the house,

0:30:050:30:08

so we were able to establish which car park was closest to that house and pinpoint exactly where he was.

0:30:080:30:13

And what sort of thing is useful for people to tell you?

0:30:130:30:17

For example, if they had a pub name, would that help you?

0:30:170:30:19

Anything. A local pub that you've driven past or the name of the roadis great,

0:30:190:30:23

-or any landmarks or points that we can pinpoint.

-OK, so we've got an example.

0:30:230:30:27

If you put in the White Hart, for example, in here, because I imagine there are lots of White Harts around.

0:30:270:30:33

They say, "I passed a pub called the White Hart,"

0:30:330:30:35

you've immediately got the addresses of them all here.

0:30:350:30:38

Yeah. Say for example we had one in Andover,

0:30:380:30:40

even if they're not actually at the pub, we can go through directions

0:30:400:30:44

with the caller and say, "Where did you turn from that pub to go down which road?"

0:30:440:30:48

So we can track them down to exactly where they are.

0:30:480:30:51

Which is really useful information. What should people learn from this?

0:30:510:30:54

They should look out where they are, I guess.

0:30:540:30:57

If they can make a mental note if they're going anywhere,

0:30:570:30:59

particularly in the summer around the New Forest or rural areas,

0:30:590:31:03

make a mental note of landmarks you've gone past or roads that you're on.

0:31:030:31:06

You've got to be a bit of a detective. And you found the boy.

0:31:060:31:09

-We got to him in the end and he was taken to hospital.

-And he was OK.

0:31:090:31:12

-Yep.

-Brilliant work. Thank you.

-OK!

0:31:120:31:14

I wonder, if you had to do that, whether you could tell people where you'd been to get to where you are.

0:31:140:31:19

There's a little game you can play at home!

0:31:190:31:21

The UK's lifeboat crews regularly work in tandem with the emergency services.

0:31:210:31:25

We're about to see them working with the Royal Navy, rescuing a drowning fisherman.

0:31:250:31:30

First, Louise has some more details of vital survival techniques.

0:31:300:31:35

You've managed to get everybody safely off that burning ship into this icy-cold water.

0:31:350:31:40

You said don't swim. Why not? What are they doing now?

0:31:400:31:42

The reason we say not to swim is to reduce the effects of cold-water shock on the body.

0:31:420:31:47

What we've done now is get the guys into a huddle position.

0:31:470:31:50

The benefits of getting into a huddle position is they can look at each other,

0:31:500:31:54

they can make sure that everybody's OK and any ill or injured they can start to look after.

0:31:540:31:58

The temperature of the water in the centre, is starting to warm up a little bit.

0:31:580:32:01

Anybody that is ill or injured, can get straight into the centre and feel a little bit more loved.

0:32:010:32:06

And, crucially, more heat, as well.

0:32:060:32:08

Absolutely. But also, the other benefit that is even more important

0:32:080:32:12

is that the huddle is more of a visual target to passing ships or passing aircraft going overhead.

0:32:120:32:17

They're now going to try and get into the life raft. How will they do that?

0:32:170:32:21

What they'll do now is get into what we call a crocodile position,

0:32:210:32:25

although we did talk about not swimming. But they've got to get to the life raft,

0:32:250:32:29

so they'll swim together in a crocodile.

0:32:290:32:32

So safety in numbers, get themselves to the life raft and then start getting into the life raft.

0:32:320:32:37

And you also talked to me about the key to survival here.

0:32:370:32:40

There are three things to think about, aren't there?

0:32:400:32:43

That's right. It's called the survival triangle.

0:32:430:32:46

You have equipment, knowledge and, fundamentally, you have willpower.

0:32:460:32:50

OK? And a combination of those three elements basically will

0:32:500:32:53

increase your chances of survival dramatically.

0:32:530:32:56

That's interesting that willpower is part of it.

0:32:560:32:58

Absolutely, because once they get into their life raft,

0:32:580:33:01

they'll have to go through their survival bag they have in there.

0:33:010:33:05

So, that will include things like a hand-held radio, a mobile GPS,

0:33:050:33:10

water, food, first-aid kit and, more importantly, sick bags, as well.

0:33:100:33:14

Let's face it, being in a life raft like that is a confined environment.

0:33:140:33:18

Being thrown around on the open waves, you do tend to be a bit seasick.

0:33:180:33:21

-Well, we'll let you get in.

-OK.

0:33:210:33:23

This type of rescue doesn't always happen far out at sea.

0:33:230:33:26

The Falmouth RNLI had to act very quickly to save a fisherman

0:33:260:33:31

who was fighting for his life only metres from the shore.

0:33:310:33:34

The RNLI inshore lifeboat's been launched to help a fisherman

0:33:370:33:40

who's got into trouble in the River Fal.

0:33:400:33:43

He was using his punt to carry his catch, when it drifted away.

0:33:430:33:47

He tried to wade after it but became trapped in a current.

0:33:470:33:50

Although he's got himself back close to the shore, he's too exhausted

0:33:520:33:56

and cold to do any more, and he's in danger of sliding beneath the water.

0:33:560:34:00

The lifeboat crew need to act quickly.

0:34:000:34:03

Two of them get straight in to keep the man's head above water,

0:34:030:34:07

and, with the help of local fishermen,

0:34:070:34:09

get him onto the relative safety of the rocks.

0:34:090:34:12

It's a cold December afternoon,

0:34:120:34:14

so he's wrapped in a blanket as the lifeboat moves in close.

0:34:140:34:18

Once on board, the fisherman is given immediate first aid,

0:34:210:34:25

but it's clear he needs urgent hospital treatment.

0:34:250:34:28

A Royal Naval helicopter is already overhead.

0:34:300:34:34

Just five minutes after the launch of the lifeboat,

0:34:340:34:37

a winch man is being lowered onto it, and one minute later, the injured man

0:34:370:34:41

is being hoisted to safety on his way to the Royal Cornwall Hospital.

0:34:410:34:46

So, I'm now in a life raft, where the RNLI are training to do exactly that,

0:34:480:34:52

get somebody off a small boat. It's incredibly difficult, isn't it?

0:34:520:34:55

-Very much so, yes.

-So what are the priorities?

0:34:550:34:58

The priorities is having a nice, skilled rescue.

0:34:580:35:01

It takes a lot of training,

0:35:010:35:02

and as you said, it's a very extreme situation to be in,

0:35:020:35:06

and the training is imperative at that point.

0:35:060:35:08

We have a winch man coming down.

0:35:080:35:10

We'll direct him in. OK?

0:35:100:35:13

The casualty comes to the winch man.

0:35:130:35:15

Listen carefully to what the winch man tells you.

0:35:150:35:17

Keep your arms down by your side at all times.

0:35:170:35:20

OK. The casualty's now being winched away.

0:35:220:35:25

Wow, that is incredible!

0:35:250:35:28

-And there she goes.

-There she goes.

-Hopefully safe.

0:35:280:35:32

Straight into the helicopter.

0:35:320:35:34

But this is entirely different. This looks dangerous to me as it is, but

0:35:340:35:38

that would be a helicopter, so that brings its own problems, as well.

0:35:380:35:41

You'd have a massive down draught, as well, forcing more air pressure down onto the life raft.

0:35:410:35:46

Possibly the sea state would be an issue, the swell and the surf etc.

0:35:460:35:50

The spray if it's bad weather, as well.

0:35:500:35:52

So at this point you've done your job, haven't you?

0:35:520:35:54

We have to a certain extent, but you're never a true survivor

0:35:540:35:58

until you're actually home fit and well and you can

0:35:580:36:01

tell the story of what's happened to you.

0:36:010:36:03

It's only then you're a true survivor.

0:36:030:36:05

The fire and rescue service has to deal with all manner of accidents,

0:36:100:36:14

and when more than two tonnes of road sweeper tips over,

0:36:140:36:18

it's the fire service which is called to the rescue.

0:36:180:36:21

Green Watch are heading out. They've been told a heavy vehicle has tipped over with the driver inside.

0:36:270:36:34

Off to an RTC.

0:36:340:36:35

Probably a road sweeper. I don't know how many other vehicles.

0:36:350:36:41

They arrive at a residential street in the city to discover it's a mini road sweeper.

0:36:430:36:48

It's on its side, and fuel is seeping out onto the road.

0:36:480:36:52

This is diesel, isn't it? Diesel.

0:36:520:36:55

If we can knock off the drain, AJ... Do you know how much the tank holds?

0:36:550:36:59

-It was a full tank.

-A lot of diesel, isn't it? A full tank.

0:36:590:37:03

The driver somehow leapt clear, and he's being treated by an emergency paramedic.

0:37:040:37:10

The emergency services have attended many similar accidents

0:37:100:37:13

when the driver has not been so lucky.

0:37:130:37:16

-You've got a bit of bruising. Does it hurt there at all?

-No.

0:37:160:37:18

Are you sure? And your legs are all right? You'll probably have a bit of bruising there as well.

0:37:180:37:23

But I think you'll live. I think you'll live, fella. All right?

0:37:230:37:27

The driver, Len, appears to have escaped serious injury,

0:37:270:37:30

but he's in pain. This is a very heavy vehicle.

0:37:300:37:33

He's very shaken and opts to be checked over in hospital.

0:37:330:37:37

I can still take you down for a check-up.

0:37:370:37:39

I'll put something on your arm cos that'll sting like hell.

0:37:390:37:42

-Then we'll take you for a check-up. Is that what you want?

-Yeah.

-OK. We'll do that.

0:37:420:37:46

The area is not safe. This vehicle actually weighs over two tonne.

0:37:470:37:52

That's about twice as heavy as a small car.

0:37:520:37:55

A lamppost is dangerously out of position

0:37:550:37:58

and there's a risk it could fall over.

0:37:580:38:00

Can you set a cordon up across here, please, guys?

0:38:000:38:03

He has hit a lamppost that's damaged, so we need to

0:38:030:38:09

try and get someone to come and make that safe.

0:38:090:38:11

Also there's quite a large spillage of diesel,

0:38:110:38:14

so we've made a cordon, trying to keep the public away

0:38:140:38:18

from the spillage and prevent the diesel from going down the drain and polluting the area.

0:38:180:38:23

Diesel is still leaking from the sweeper's fuel tank.

0:38:230:38:26

-Where's this tank?

-On that near side, it's just completely drained.

0:38:260:38:31

-And all that down there is just a big pool.

-That's his filler cap.

0:38:310:38:35

He's obviously sheared it off when he came round.

0:38:350:38:38

This is proving to be quite a clear-up operation.

0:38:380:38:41

The sweeper may be out of action, but the fire crews may still be able to make use of it.

0:38:410:38:46

A dustbin's what we want. I'll see if he's got one.

0:38:460:38:49

Have you got a dustbin or bucket or anything?

0:38:490:38:52

I'm looking for a tank, cos there's a lot of diesel I want to try and scoop up and put it somewhere.

0:38:520:38:57

A bit of ingenuity is needed, and the fire crews quickly requisition

0:38:570:39:01

buckets and a dustpan from the vehicle to start scooping up the fuel.

0:39:010:39:06

Len is taken off to hospital, leaving the fire crew to make the area safe.

0:39:150:39:20

It's not really flammable in this situation.

0:39:200:39:24

The problem is it is a pollutant, and we don't want it to go into the water course.

0:39:240:39:28

And it's also a hazard for motorcyclists and cyclists.

0:39:280:39:33

It makes the road surface very slippery, and it can also over time

0:39:330:39:39

eat into the road surface, so we need to try and absorb it as soon as possible.

0:39:390:39:43

Meanwhile, the council has sent a team to remove the lamppost.

0:39:430:39:46

Once the electricity is disconnected, it just takes a bit of brute force to remove.

0:39:510:39:56

He's finished? Yeah?

0:40:000:40:02

With the post safely dealt with, the toppled vehicle can now be removed.

0:40:020:40:07

It's a job for the recovery team.

0:40:070:40:10

I'll just put it back up onto its wheels, then I can turn round

0:40:100:40:14

and come back in front and then just winch it up.

0:40:140:40:16

Fire crews stay on the scene in case any more diesel spills on the road.

0:40:160:40:22

But there's a problem.

0:40:260:40:28

The little road sweeper is too heavy for the recovery truck's cable.

0:40:280:40:32

That's a one-tonne cable.

0:40:320:40:34

-Well, I mean, I can double the cable up and get two tonnes.

-Yeah.

0:40:340:40:39

But the problem with it is that I can't really get a straight enough angle on it.

0:40:390:40:43

And obviously, I don't want to twist my bed,

0:40:430:40:46

otherwise the truck's out of action.

0:40:460:40:48

Time for Green Watch to come to the rescue again.

0:40:480:40:51

Their heavy-duty chains are just what's needed.

0:40:510:40:54

Point of no return, eh? Yeah!

0:41:020:41:06

Finally, it's upright and the remaining mess can be cleared up.

0:41:080:41:12

We need a road sweeper to clear the road up!

0:41:120:41:15

And there's a chance to get at the controls to see if they can bring it back to life.

0:41:150:41:20

Got no fuel left, that's why.

0:41:200:41:21

Extraordinarily, only bruises. Isn't that amazing?

0:41:230:41:27

Talking of which, our update on our road-traffic accident that we sent that helicopter out to,

0:41:270:41:31

they finally got him out of the car, the trapped person. Only bruises.

0:41:310:41:35

They had to cut him out and he's still only got bruises.

0:41:350:41:38

It's amazing. I said, lorry versus car, there'll only be one winner there.

0:41:380:41:41

Turns out there's more than one winner. Everyone's a winner!

0:41:410:41:44

You seemed to really enjoy yourself with the helicopter.

0:41:440:41:48

It was really interesting seeing the RNLI,

0:41:480:41:50

because I was only in the survival "tank", that they call it,

0:41:500:41:53

but trying to imagine that out in the real sea is something I wouldn't want to do.

0:41:530:41:57

Absolutely. And how did you get out? Presumably you had to hop out and swim.

0:41:570:42:02

I thought I was going to swim, but no, that's not what happened.

0:42:020:42:05

Oh, here you go, here's pictures.

0:42:050:42:06

There you are. Oh, they winched you!

0:42:060:42:08

They winched me. There I was, sitting quite happily...

0:42:080:42:11

You've got your hands round the guy's thighs. Oh, that's better.

0:42:110:42:15

It's imperative to keep your arms down, because that's what keeps you in the harness.

0:42:150:42:19

But when you've been taken up 20 or 30 foot, I just wanted to hold on to something! It made me feel safer.

0:42:190:42:25

But it was NOT safe. Keep your arms down.

0:42:250:42:27

What did they say? You're not a survivor when they pick you up.

0:42:270:42:30

That was really interesting, actually.

0:42:300:42:32

You're not a survivor until you get home and you can have a cup of tea

0:42:320:42:36

and you can tell everybody about it.

0:42:360:42:38

What fantastically exciting day for you.

0:42:380:42:40

And it is for all of is, as well.

0:42:400:42:42

When I stood down there, I didn't like that very much, actually.

0:42:420:42:45

We'll have more, of course, Real Rescues for you very soon.

0:42:450:42:48

-Yes, we'll see you very soon. Bye-bye.

-OK, bye-bye.

0:42:480:42:51

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0:43:150:43:18

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0:43:180:43:22

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