Pennod 1 Y Glas


Pennod 1

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-The police - often the first call

-in an emergency.

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-On the front line

-in the war against crime...

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-..and in the battle

-to protect the public.

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-I can't be on telly!

-My granny will be upset.

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-Patience.

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-Patience.

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-Patience!

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-Our cameras had exclusive access

-to the police in Swansea...

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-..Neath, Port Talbot and the area...

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-..as officers

-respond to emergency calls.

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-You've got to laugh,

-otherwise you cry!

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-Access all areas.

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-Hey! Get away!

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-Forget your preconceptions.

-This is the reality of police work.

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-Who are you?

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-Who are you?

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-It's not always

-about catching criminals.

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-It's going faster, honest to God!

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-It's hard to describe the job.

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-It's an absolute madhouse!

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-Welcome to the South Wales Police

-Control Centre, Swansea.

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-Most of the time,

-it's easier to phone the police.

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-Let them deal with it!

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-South Wales Police's control centre

-takes over a million calls a year.

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-South Wales Police. Can I help you?

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-In Swansea and the area, the work

-of dealing with those calls...

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-..is given to 572 police officers

-from Port Talbot to Gorseinon...

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-..from the Gower

-to the Vale of Neath.

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-The task is simple - respond

-quickly to emergency calls...

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-..and deal with

-whatever they may face.

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-The police have specific laws

-and powers to help them.

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-The Public Order Act is used here

-in a case of improper conduct...

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-..which is likely

-to lead to the law being broken.

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-We're on our way

-to a neighbour dispute.

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-The informant is well known to us.

-She's an alcoholic.

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-The woman who called the police

-wants them to remove her neighbour.

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-He has been drinking in her garden

-and is now causing problems.

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-What's happening?

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-We know this man

-and he was fine, at first.

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-He was chatting about his son

-and things like that.

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-He probably thought

-we were on his side.

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-Has anything happened?

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-She phoned the police on me the

-other night. She wanted me to leave.

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-I said I'd leave.

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-I helped him through everything.

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-Yes, you've done a lot for him.

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-Yes, you've done a lot for him.

-

-They're taking the piss.

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-Really taking the ****ing piss.

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-It's a friendly chat, at first.

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-Do us a favour,

-I'll give you one chance.

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-You'll give me what?

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-You'll give me what?

-

-One chance not to come back here.

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-One chance? What'll happen then?

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-One chance? What'll happen then?

-

-You'll be arrested.

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-Whatever.

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-Whatever.

-

-There we are.

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-Whatever!

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-Well, boys, if that's the crack,

-don't f***ing bother me, right?

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-There we are! Come on.

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-Public Order, right?

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-You're under arrest

-for Public Order.

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-You don't have to say anything...

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-Don't snatch my ****ing phone,

-you ****!

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-Don't snatch my ****ing phone!

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-Go on, you ****!

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-Stop struggling now!

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-**** you too!

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-And you.

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-And you.

-

-And me, is it?

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-Section five, Public Order.

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-Using threatening, abusive,

-insulting words or behaviour...

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-..to cause harassment,

-alarm or distress.

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-Stuart! Make sure Michelle

-phones the ****ing hospital!

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-Thank you, mate! **** you!

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-I'm not sure if he'd taken drugs too

-but drunk people can change quickly.

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-They don't see it's safer for them

-and us to put them on the ground.

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-It may look a bit rough but if

-they're fighting on their feet...

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-..it's easy for them to fall over

-or they could break free.

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-It's safer for everyone

-to have them on the ground.

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-After three, we'll lift you up.

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-One, two, three!

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-Clever ****ers!

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-He went through the dictionary

-of abusive swear words!

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-Do you know what? You're a bigger

-**** than I thought you were!

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-Nice!

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-I'm going to kick your ****ing heads

-off with my ****ing feet!

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-If a policeman tells you

-to behave, wind your neck in...

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-..and stop swearing...

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-..normal people say, "Thank you"

-and move on.

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-But if you carry on,

-it's a section five.

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-We want to keep the streets safe.

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-I'd like any grandmother to be safe

-to walk down any Swansea street...

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-..and any street in Wales

-without feeling fearful.

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-Some people say, "Don't talk to me

-like that! I can do what I want!"

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-They carry on and they're shocked

-when we arrest them.

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-Look at the size of you!

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-Look at the size of you!

-

-Regardless, you were struggling.

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-You f***ing hammered me!

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-We arrested him, then we took him

-to Neath to be booked in.

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-Basically, we put him in a cell

-until he was sober.

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-That's what happened,

-then we had to give him a lift home.

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-He got his lift home too.

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-There's two males. One's legged it.

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-The other one's come back now.

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-I can't be sure who it was...

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-..but it's not far

-from his mum's house.

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-It's the afternoon shift

-for PC Rhys Evans.

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-An alert police officer

-makes his own luck.

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-Rhys has recognized a man

-who has broken his bail conditions.

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-The man failed to return to prison,

-as per his bail conditions.

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-It's the police's job

-to catch the man and re-arrest him.

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-I saw him on the street

-with his friend.

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-When he saw the van, he ran away

-but he was near his house.

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-We talked to one of the lads

-who was with him...

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-..but he said he wasn't with him.

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-Rhys realizes

-he's stirred up a hornets' nest.

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-It's a simple offence but a complex

-task to catch the offender.

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-He's been around here

-and he confirmed he shot off.

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-You've seen him run off.

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-You've seen him run off.

-

-I haven't seen him.

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-He's obviously been around here,

-sat outside the back of the house.

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-He's coming back. His mate's

-sitting at the back of your house.

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-I seen him yesterday morning

-but not this morning.

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-Some people want to help and

-their heart's in the right place...

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-..but nobody wanted to help

-in that situation.

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-They kept saying he wasn't there

-but I'd seen him.

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-You have to search for people

-all the time in your job.

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-Where's the strangest place

-you've found someone?

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-Under the bed. In the attic.

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-Under the bed. In the attic.

-

-The cupboard under the sink.

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-We've found people

-behind bath panels.

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-We've found people in attics,

-right in the corners...

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-..under the insulation.

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-They came out, covered in the stuff,

-looking like snowmen!

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-Years ago, we searched for one man

-for months.

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-We knew he was in the house,

-so we broke his door down...

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-..and we eventually found him

-in the fridge!

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-You find a lot of people

-in wardrobes.

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-That's the first place we look.

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-Are you good at hide-and-seek?

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-Are you good at hide-and-seek?

-

-Yeah! Hide-and-seek champion 1989!

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-You understand why we've come here?

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-You understand why we've come here?

-

-Why did you come here?

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-Do you understand why I'm here?

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-Do you understand why I'm here?

-

-Of course! You're welcome any time.

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-I had it again last night

-and early this morning.

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-Until he hands himself in

-or we catch him, we'll come here.

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-He's around here somewhere...

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-..and he's been on the wanted list

-for a couple of days.

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-We must catch up with him.

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-It's a pain!

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-Every new police officer

-has 15 weeks' training.

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-They're then ready to face

-any situation which may arise.

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-Not all 999 calls

-are related to a crime.

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-In Swansea, PC Steffan Jones

-responds to a call...

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-..which will test

-all his first aid skills.

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-She did that to herself?

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-She did that to herself?

-

-Yeah, she punched the window.

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-Ow!

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-When we got there...

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-..we heard a lot of noise

-and screams coming from upstairs.

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-We went upstairs and we saw

-a woman in the bathroom...

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-..and there was blood everywhere.

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-There were pools of blood

-all over the floor.

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-Stay there!

-We want to stop the bleeding.

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-We've called for an ambulance.

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-I need to get up!

-I can't stay down here.

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-Stay there,

-until we get the bleeding sorted.

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-We later found out...

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-..her partner had told her

-he wanted to end their relationship.

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-She didn't take it well.

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-That's when she punched the window.

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-She injured her arm and the blood

-was really flowing out of her.

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-Ah! What are you doing?

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-Ow!

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-She drifted

-in and out of consciousness.

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-We receive some first aid training.

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-It was a busy time for the

-ambulances, so none were available.

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-I don't know

-how many pints of blood she lost.

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-It must have been three or four.

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-Joanne? Joanne?

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-Joanne! Babe! Babe!

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-.

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-Subtitles

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-Subtitles

-

-Subtitles

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-Ow!

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-Ow!

-

-I got you, OK? I got you.

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-In Swansea, PC Steffan Jones's

-first aid skills are being tested.

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-Following an argument,

-a woman punched a window.

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-I got you, OK? I got you.

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-It was a busy time for the

-ambulances, so none were available.

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-I was worried

-she wouldn't make it...

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-..after seeing

-the pints of blood she lost.

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-We decided

-we had to put her in our van...

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-..and take her to Accident And

-Emergency in Morriston Hospital.

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-You get in first, mate.

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-Watch your head! Watch your head!

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-We always worry something

-could happen to the person...

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-..during the journey

-to the hospital.

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-In this case,

-I don't think we had a choice.

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-SIREN

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-She's bleeding heavily.

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-My partner

-is trying to stop the bleeding.

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-She's drunk too, which doesn't help.

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-I hope they're ready for us

-when we get to the hospital.

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-It's a nervous 20-minute journey to

-the hospital for Steffan and Gareth.

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-The woman has lost a lot of blood.

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-They reach the hospital before

-her condition deteriorates...

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-..and she's now

-in the hands of the professionals.

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-Unfortunately, these are testing

-times for the ambulance service.

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-We help each other a lot.

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-That's just how things are

-at this present time.

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-We don't have large numbers

-on any shift...

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-..and they help us

-when we need it.

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-Although 999 is a number to dial

-in emergencies only...

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-..some people will call 999

-no matter what the problem may be.

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-The police must respond,

-no matter what.

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-PC Huw Toghill is on his way

-to deal with a woman...

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-..who called the police

-from a telephone kiosk.

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-She tells the police

-her boyfriend has threatened her.

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-SLURRED SPEECH

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-What happened?

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-When we got there, we found a woman

-on her own, standing in the rain.

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-She expected one thing -

-to get a lift home.

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-He wants my keys all the time.

-He took my keys.

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-He's taken the keys to your house?

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-In this case, it was obvious

-she'd had too much to drink...

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-..and it put us

-in a difficult position.

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-We couldn't have left her there,

-in town.

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-She was in no fit state

-to make it home.

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-If we've driven away

-and something happened to her...

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-..we would all have a big problem.

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-Will you just take me home, please?

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-Will you just take me home, please?

-

-Come on then.

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-Can you jump in the back

-by yourself?

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-There are some people who can

-work the system better than us.

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-The system is at fault,

-to some extent.

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-She knows what she's doing

-when she calls the police.

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-We've dealt with her several times

-in the past.

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-Is it right that we give her a lift?

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-I'm not sure,

-but that's what happened.

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-Oh, come on! Don't do that, mun!

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-It's more of a strain now that

-so few of us work on response.

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-Every time someone puts a call in,

-two of us respond...

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-..and a third of the shift

-has gone...

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-..to deal with someone who really

-shouldn't have called the police...

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-..in the situation

-in which she found herself.

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-That's the nature of the society

-in which we live.

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-Careful!

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-Careful!

-

-It's not my fault!

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-You dropped your bag.

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-It's a waste of time.

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-We see a lot of that, unfortunately.

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-South Wales Police. Can I help you?

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-Some people know what to say

-to get the police there.

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-They've been threatened.

-Threats to kill.

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-Cutting up and kicking off

-are the terms used.

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-I'm frightened.

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-They're coming back now.

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-Suicidal.

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-They're not suicidal. They've had

-a drink and they fancy a chat.

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-Anything

-to make the operator believe...

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-..police officers should attend

-to make sure the person's alright.

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-It's an emergency call, so we attend

-with flashing lights and sirens.

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-We take risks to get there quickly

-and sometimes, there's no need.

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-We received a call

-from a woman in Brynmill.

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-She was receiving

-threatening text messages...

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-..from her partner.

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-We went down there because I think

-she said they were threats to kill.

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-When we got there,

-we saw lots of dogs and cats.

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-The whole place stank.

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-We'd received similar calls before.

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-What's happened?

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-What's happened?

-

-We had funny phone calls.

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-My ex-partner.

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-My ex-partner.

-

-We had funny phone calls.

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-Saying they're coming down

-to kill me.

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-When was the last time you saw him?

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-When was the last time you saw him?

-

-On the 17th of January.

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-He walked out on me.

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-Then there's been threats.

-He threatened to kill me.

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-What's all the aggro?

-Why does he do things like that?

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-He's lost the plot.

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-Serious now.

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-Have you got your phone,

-so I can see any text messages?

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-Is there any there from him?

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-No. From other people.

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-No. From other people.

-

-There's nothing from him.

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-After we'd talked to them,

-we got to the root of it.

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-Someone had texted them

-a month earlier, not on that night.

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-The problem wasn't as serious

-as they thought it was.

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-There were no threats but they

-had received nuisance phone calls.

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-We advised them

-to phone Virgin customer services...

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-..and ask them

-to monitor their phone line.

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-We had to deal with it

-because it's part of our job.

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-Phil offers the women some advice

-and he carries on with his shift.

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-In Fforest Fach, PC Richard Davies

-receives a unique call.

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-We've received nine calls about

-two stray horses on Carmarthen Road.

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-It's a busy dual carriageway.

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-We'll round them up

-and find out where they're from.

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-They're running around,

-causing havoc on the street.

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-They should be down here somewhere.

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-They don't teach you about this

-in police training college!

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-What I do know is not to stand

-behind a horse, or I'll get kicked.

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-In Penylan and Blaenymaes...

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-..everyone seems to keep a horse

-on a patch of land somewhere.

0:19:580:20:03

-I expected to see a horse

-grazing on the side of the road.

0:20:030:20:07

-When we reached Carmarthen Road,

-what we saw was a big surprise.

0:20:080:20:13

-It's going faster! Slow down!

0:20:140:20:16

-Slow down now. Slow down.

0:20:170:20:19

-It kept to its own lane!

0:20:210:20:22

-It didn't go on the pavement

-or in front of cars.

0:20:230:20:26

-It ran in its own lane

-but it wouldn't stop.

0:20:260:20:29

-It was like chasing a stolen car.

0:20:300:20:32

-That's it! Penylan, off we go!

0:20:330:20:35

-Honest to God! What can you do?

0:20:350:20:38

-It then went up to Ravenhill

-and turned right...

0:20:390:20:43

-..keeping in its lane at all times

-as it ran down the road!

0:20:430:20:48

-It cantered like Red Rum

-in the Grand National!

0:20:490:20:52

-Ahead of us,

-we saw Carmarthen Road again...

0:20:520:20:56

-..with lots of cars

-travelling on it.

0:20:560:20:58

-It was heading

-straight for the road.

0:20:590:21:01

-We were all wincing

-as we watched this horse.

0:21:020:21:05

-We thought it would cause

-a serious incident.

0:21:050:21:08

-He's got good road skills!

0:21:080:21:10

-Luckily, rather than run out in

-front of the cars or turn right...

0:21:120:21:17

-..it turned left,

-going with the flow of the traffic.

0:21:170:21:21

-It made the mistake of going right,

-into the industrial estate.

0:21:210:21:26

-Thanks to some quick thinking from

-John, who was driving the van...

0:21:260:21:31

-..we grabbed some fencing

-which was on the roadside...

0:21:310:21:36

-..and we made a corral.

0:21:370:21:38

-We've contacted

-the council horse pound.

0:21:430:21:47

-We've told them where the horse is,

-so they can collect it...

0:21:480:21:52

-..but we've just realized

-it's injured its leg.

0:21:520:21:55

-We must now call a vet.

0:21:560:21:57

-The vet will either come here

-or meet them at the council pound.

0:22:000:22:05

-We want to catch the bad guys.

0:22:070:22:09

-Drunkards and people who do drugs.

0:22:100:22:13

-But sometimes,

-we're more like farmers...

0:22:130:22:16

-..trying to herd cows

-or catch horses!

0:22:160:22:19

-Carrots!

0:22:210:22:22

-The horse's injury healed quickly...

0:22:240:22:27

-..and it's back home with its owner.

0:22:280:22:30

-The police found the man who broke

-his bail conditions in Townhill...

0:22:310:22:36

-..and he went straight to prison.

0:22:360:22:38

-Unluckily for Rhys,

-he wasn't the one who found him.

0:22:380:22:42

-The woman taken to hospital

-by Steffan had emergency treatment.

0:22:420:22:47

-She has now made a full recovery.

0:22:470:22:49

-Next time, the roads policing unit

-deals with a reckless driver.

0:22:520:22:57

-The 999 police officers

-who must deal with the homeless.

0:22:570:23:01

-In a Port Talbot alleyway...

0:23:030:23:05

-..officers encounter

-a serious situation.

0:23:050:23:08

-S4C subtitles by Eirlys A Jones

0:23:250:23:27

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0:23:270:23:27

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