Emotional Cost Junior Doctors: Your Life in Their Hands


Emotional Cost

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Trauma...

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-He's got a pulse, a strong pulse.

-Any pain up here?

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Tears...

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and intense pressure.

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Changing the oxygen over.

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Just another day on medicine's front line.

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They're young,

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they're untested...

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This is my first patient ever.

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And from their very first day, work is a matter of life and death.

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-Don't let me die.

-We're not going to let you go anywhere.

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For a junior doctor, fresh out of medical school,

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it's time to put theory into practice.

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No, I haven't.

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We're following seven junior doctors over their first three months

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on the job...

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Sharp scratch.

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It's all about the glamour. It's all about the bums.

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Where there's a first time for everything...

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I didn't really know what to do.

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It's having the confidence, isn't it?

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And first impressions count.

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I'm afraid I didn't get it first time either.

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First years Tom, Emily, Jen, Ed and Tristan

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have been finding their feet for the last two weeks.

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I'm really sorry about that, just that's not gone in.

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Second years Keira and Oli have 12 months' experience.

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He called me a toerag. I can handle being called a toerag.

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I have been called a lot worse before.

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Now they're finding out how tough life on the wards can really be.

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I really don't like it when it causes discomfort

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but you've got to do it.

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And that being a doctor

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is one of the most emotionally demanding jobs in the world.

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I hope I can get over crying

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but I hope I always feel a little bit for them.

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They're working here, at the Royal Liverpool University Hospital,

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but are the junior doctors really ready?

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For this hospital, in this city, it doesn't get any tougher.

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They're here to look after you, lad! Give it a rest!

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It's Saturday and across Liverpool,

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thousands of people are gearing up to head into the city.

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Junior doctor Jen is getting ready too,

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for her first ever night shift.

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And after a successful start to hospital life,

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she can't wait to step up to her latest challenge.

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I'm massively jealous that Tom has got to do some of the exciting stuff

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like cardiac arrest calls, treating really unwell patients first.

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I wanted to do it because I'm competitive.

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But I know my nights are coming this weekend so I'll have to see

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if I can beat him in the number of lives I can save in one night.

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We'll have a tally chart in the kitchen.

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Jen's only been a doctor for two weeks

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but with fewer senior staff around,

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tonight she's facing the daunting prospect

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of being the only junior doctor working across five wards.

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The nights are the scary part because you're on your own.

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And it's all the sick people in the surgical wards in the hospital

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so that's something I've never done before on my own.

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Jen's first patient, a man who's suffering

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from a seriously inflamed pancreas, puts her right in at the deep end.

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Is he in pain? Is that what I've been called for?

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-He's in agony. He's sweating.

-OK.

-He's doubled over in pain.

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He's had IV paracetamol and he's had oral tramadol.

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OK, what's his obs like at the moment? I'll get his chart.

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Hi, I'm, Jen I'm one of the doctors.

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I'm just going to have a feel of your tummy if that's OK.

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Jen wants to give him morphine

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but it's a procedure that she's only ever watched someone more senior do.

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He's in quite a lot of pain, isn't he?

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How do we feel about IV morphine, if I give it?

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I can give it.

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It's now down to Jen to inject the man

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so she can get the pain relieving drug into his system quickly.

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I think I'll do that because he's in quite a lot of pain,

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I'll give him some oral morphine, PRN.

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I've never given IV morphine before.

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On my own, I've never given it on my own, I've given it with somebody.

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I've seen it done.

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Getting the dose wrong can have fatal consequences,

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so Jen must be sure she is using the right amount.

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Sign here.

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We just put this in 10 mills normally, do we?

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Yes. 10 mills.

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All right, thanks very much.

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With the patient in so much pain,

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Jen needs to get the morphine into his system as quickly as possible.

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Do you just want to lie down, I'll give you something to stop the pain.

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We're just going to put the morphine in now.

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You might feel a little bit dizzy.

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We're just going to put it through really slowly.

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Is that helping the pain at all?

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-Not yet.

-Not yet, OK.

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Is it easing your pain at all? It's starting to, good.

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I'm just going to go with a little bit more.

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Feeling a little bit better?

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You're obviously in a lot of pain.

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You might feel a little bit sleepy.

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Success, and Jen's pleased with how the procedure has gone.

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I just looked at him and he was in a lot of pain.

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And as you saw,

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when you give IV it just goes away.

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You can literally see the pain leaving him which is nice.

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With the patient now comfortable and out of pain,

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it's time for Jen to move on to her next case,

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and it's another new experience for the first year junior doctor.

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We're going to A&E to meet Andrea, my SHO,

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to put in an NG tube,

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which is a tube which goes in the nose and in to the stomach.

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Fitting a nasal tube takes technique and skill

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so she'll be assessed throughout by senior doctor Andrea Sheel,

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who has some words of advice.

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Hello, you all right?

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-Have you got a preference on which side?

-This one.

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And you know just to swallow when it's going down

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in case it just...so give it a swallow, OK?

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For me to give it a swallow?

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Yeah, when it goes into the back, just give it a little swallow.

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When you feel it tickling.

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That's it, and swallow.

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HE COUGHS PAINFULLY

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The patient's coughing,

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which means the tube has gone down the wrong hole.

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Just pull it out a little bit, sorry about that.

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Just catch your breath for a sec.

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You're all right, it's coming out.

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Deep breaths in and out.

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With the patient panicking, Jen's senior steps in to release it.

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That's it, just have a breath for a minute.

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And when Jen has another go, this time she gets it right.

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If you want to stop, tap on the bed and we'll give you a break.

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All doctors should have this done to them at least once.

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You will feel a lot better.

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With the tube correctly in place,

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the contents of the patient's stomach are finally released,

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providing him with instant relief.

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It's making you feel better, is it?

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Jen may have finally mastered her first nasal tube procedure,

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but she's in no mood to celebrate.

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I think it's just because I didn't know what to do

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when he was panicking, that's all.

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It's just having the confidence, isn't it?

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Every time you don't succeed in something,

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especially when your bosses are around or your seniors are around,

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you do take it a bit personally. I can remember what it's like.

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The thing is we've all done it, we've all been there.

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It's one of those procedures that you just have to have

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a lot of practice in.

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Jenny did really well there. It's just that it was a bit tricky.

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MUSIC: "Taste It" by Jake Bugg

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Back at the house, and Jen's nightshift is finally over,

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but she's still thinking about how she handled

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the difficult nasal tube procedure.

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I'm not really sure whether it was the patient being anxious

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or my inexperience that meant that I found it quite difficult to get down.

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I really don't like it when it causes discomfort

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but you've got to do it. Poor guy. He was in a lot of pain.

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It was nice to see the relief afterwards.

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As a junior doctor, grappling with needles is a big part of the job.

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-Sharp scratch.

-Sharp scratch.

-Sharp scratch.

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And on the acute medical ward,

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first year Tom has had his fair share of tricky veins.

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-Did they get it first time last time?

-No.

-Didn't they?!

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I'm afraid I didn't get it first time either.

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In some patients it's difficult to get intravenous access at all.

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That's basically what just happened to me!

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-Is it good?

-No.

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I'm sorry.

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You're going to feel a sharp scratch on your hand.

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I couldn't literally feel any kind of vein I could put it in.

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Tom's next patient is a man who has come in complaining of dizziness.

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Tingling in my legs, tingling in my arms.

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Just feeling disorientated, couldn't see properly.

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-Did you have any visual problems?

-Yeah.

-What happened?

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Basically, it's black spots but things are just rotating.

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-In your eyes?

-In my vision.

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Pins and needles in the legs and the arms.

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To find out what's wrong, Tom will need to do a blood test.

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It's an opportunity to succeed where he's previously failed.

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Are we locked in forever?

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But, first, Tom has another obstacle to overcome.

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I unlocked it and then I locked it!

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OK, sharp scratch.

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He starts with the wrist.

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First time I've actually had it taken from my wrist.

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Where do they normally take it from? Up here? I'll go from there then.

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In the right place for when a thing goes wrong.

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There's not many things can go wrong with this at least.

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They're not putting me in charge of doing hip replacements just yet.

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Sharp scratch.

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He then tries the arm.

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-Taken anything?

-Sorry.

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-No.

-OK, don't worry!

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Don't worry, just crack on.

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I'm going to go down here and use a different needle as well.

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Tom needs to have another go,

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but he's running out of veins in all the usual places.

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Finally, third time lucky.

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-This one's working.

-Yay.

-Yay.

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Done. Cheers, dude.

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The patient is one step closer to a diagnosis,

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but as a doctor, Tom should be able to hit the target much quicker.

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And he knows it.

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Yeah, I'll be particularly pleased to see the back of those, I think.

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After the three attempts!

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It's about as many times as I've ever had

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to get blood out of somebody and it wasn't particularly challenging.

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At the end of a long day,

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Tom gets a chance to put his feet up with housemate Emily.

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Can I tell you about my day? It wasn't too busy -

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Friday busy which is busier than normal but not bad for a Friday.

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Tonight, Tom's planning to relax by having some friends round,

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but Emily can't be there.

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I can't believe you've organised a party when I'm on a night shift.

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It was bank holiday weekend, Emily, it wasn't aimed at you.

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We'll have another one when you're not on night shift, don't worry.

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Well, I'd better go get ready for my night shift.

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You get ready for your party.

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Awww. Give me a hug.

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I'm sorry you're working when we're having a party.

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Me too.

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Mmm.

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Not only is Emily missing the party,

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but the moment she's been dreading

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since she became a junior doctor has arrived -

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the start of a gruelling 12-hour night shift.

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I am feeling mildly grumpy that I'm in hospital overnight.

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From what I've heard from other people, it's either going to be,

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like, really dramatic and manic and exciting and interesting,

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or it's going to be a couple of jobs, and then twiddling my thumbs.

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And I haven't decided which one I prefer.

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At the moment I'm kind of leaning towards the quiet, twiddling thumbs.

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On the wards, Emily wants a quiet life.

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Outside the hospital, she's anything but a thumb-twiddler.

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I'm one of these people that I need hobbies to go to outside of work,

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otherwise I'll just sit down and sleep.

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I'm also creative. I love the arts.

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I'm not a competitive person at all.

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I'm not bothered about being top of the pile.

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I would describe myself as optimistic

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and positive and emotional.

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I do cry quite easily.

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I need to learn to toughen up,

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otherwise I'm just not going to cope with the job.

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I still have this thought in the back of my mind of,

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"What if I'm not good enough?

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"What if I don't even get through the year?"

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That's something that really terrifies me.

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CHEERING

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I'm really worried about night shifts. I'm not a night person.

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Everybody knows when you're tired,

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you're going to make more mistakes,

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and that's something that's really worrying me,

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because I'm just not in a position to make mistakes.

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PHONE RINGS

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Hello, 8A?

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Oh, sorry, 5A.

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She's not tired yet,

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but Emily's already finding simple tasks more challenging than usual.

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Hello, 5A?

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On nights, junior doctors need to take calls

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from anywhere in the hospital.

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Hello, 8A?

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Trouble is, Emily's not on her usual ward -

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and she keeps forgetting where she is.

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Oh, sorry, I mean 5... oh, OK.

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I got the name of the ward wrong.

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You're so efficient!

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Am I?

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I was being sarcastic.

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THEY LAUGH

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When she finally remembers what ward she's on,

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Emily goes to see her first patient.

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How you feeling in yourself at the moment?

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-Still sore.

-Still really sore in your tummy?

-Yeah.

-OK.

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And you've not opened your bowels in a week, I hear?

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The woman has a pressing problem - she's extremely constipated.

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Is it worse when I press in or when I let go?

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When you press in. What did the X-ray show?

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The X-ray showed absolutely loads of poo.

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It must feel horrendous. Her stomach's out here.

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She must just feel so uncomfortable. Bless her.

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That's all poo.

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I think she's got something called adhesion,

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so, like, due to previous surgery or inflammation of the bowel,

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it all just sticks together and it's all horrible.

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Emily decides to do a rectal examination.

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It's her first one since she qualified as a doctor,

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and doing it on a nightshift, where there's fewer seniors around

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to supervise, is an added pressure.

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With the problem you've got,

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it's really important that I examine your back passage as well.

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-OK.

-So it might be a little bit uncomfortable,

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but it'll be really quick,

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-and it'll let us know what's going on really well.

-OK.

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-Is that OK with you?

-Yeah, OK.

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You just have to put a finger in

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and just make sure there's no blood or any poo in the rectum.

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Emily knows if she can relax the patient,

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it'll be easier for both of them.

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All right. I'm going in now.

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Just squeeze for me. OK.

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Is that sore at all? Brilliant.

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Well done.

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Thankfully the rectal went smoothly,

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and Emily's hoping that the rest of her night is uneventful.

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It's all about the glamour.

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It's all about the bums, isn't it, surgery?

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# Have you tried the soca

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# Let's lift the beat all over

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# Dance all night

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# With me till the morning light... #

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Back at the house, Tom's party is getting into full swing.

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# Dance with me, dance with me

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# All night... #

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But at the hospital,

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Emily's making the most of a quiet night on the wards instead.

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# All night, all night

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# All night

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# Dance with me, dance with me... #

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Junior doctors working on-call night shifts are allowed

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20-minute breaks every four hours.

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Luckily for Emily, they can use this time to nap.

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And that's something she intends to take full advantage of.

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# Today I don't feel like doing anything

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# I just want to lay in my bed... #

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Have you had a nap? Have you had a rest?

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No, not yet.

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I've been working really hard, and I'm really tired.

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LAUGHS

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# I'm going to kick my feet up, then stare at the fan

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# Turn the TV on, throw my hand in my pants

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# Nobody's going to tell me I can't #

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It's 8am, and Emily's night shift has finally come to an end.

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I hate working nights and it's been really tiring,

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and I feel like I'm not here and I'm a bit zombied,

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so it's just not nice trying to think when your brain's like cotton wool.

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It's just not pleasant.

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As Emily finally gets to go home...

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..Ed's arriving for his first day on his new ward of acute medicine.

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The Italian medic has had a difficult start

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to life in a British hospital.

0:21:140:21:17

He started off as a second year in the emergency department,

0:21:170:21:20

but he struggled with some basic medical procedures.

0:21:200:21:23

It's been a while.

0:21:270:21:29

So he agreed to leave, and redo his first year

0:21:310:21:34

in another, less demanding department.

0:21:340:21:37

Speaking to colleagues, it's quite obvious that it would be

0:21:370:21:41

unfair on him and also on patients in particular

0:21:410:21:44

to allow him to carry on.

0:21:440:21:46

There was also another dramatic turn of events

0:21:460:21:49

when he received the news that his father was seriously ill

0:21:490:21:52

and he needed to leave the country immediately to visit him.

0:21:520:21:56

They said, "Please take one week off and go and see your family."

0:21:560:21:59

I did and, well, my girlfriend and I got a plane Saturday morning

0:21:590:22:06

and unfortunately we arrived in Paris and my father had just passed away.

0:22:060:22:10

Now he's back and more determined than ever

0:22:150:22:18

to get his career on track.

0:22:180:22:19

-Do I just follow you?

-Yes.

-OK.

0:22:220:22:24

His day starts with a ward round.

0:22:270:22:29

And Consultant Dr Osman uses a patient's results

0:22:290:22:32

to test Ed's knowledge.

0:22:320:22:34

She's a lady who came in feeling unwell.

0:22:360:22:40

She's 86.

0:22:410:22:42

-This might be old changes.

-Yeah.

-They might be new changes.

0:22:420:22:45

So what will you do?

0:22:450:22:46

Ed studied medicine for seven years in Italy, but, under pressure,

0:22:460:22:50

he's finding it difficult to come up with the answers.

0:22:500:22:53

Yeah, I don't know the measurements.

0:22:530:22:55

-Normally it's less than 14.

-OK.

0:22:550:22:58

You have to know that.

0:23:000:23:01

-So you go and read about that, that will be very useful.

-Yeah.

0:23:010:23:05

-But you'll see this patient now.

-OK.

0:23:050:23:07

Dr Osman needs to know that his new starter has enough experience

0:23:100:23:13

to cut it in a big hospital,

0:23:130:23:15

so he asks Ed some questions about his training in Italy.

0:23:150:23:19

Unfortunately not.

0:23:260:23:27

No, I've never worked in a hospital.

0:23:290:23:31

I've seen outpatients and GP patients,

0:23:310:23:33

but I've never worked in a hospital,

0:23:330:23:34

so I'm getting to see all the patients now that

0:23:340:23:36

I haven't seen in my previous job.

0:23:360:23:38

I haven't been treating patients with...

0:23:380:23:41

I've been working in a little mountain village in Italy

0:23:430:23:46

and seeing patients during nights and weekends

0:23:460:23:48

when the GP was not available.

0:23:480:23:49

That's all.

0:23:500:23:52

I haven't worked in a hospital yet.

0:23:520:23:54

Ed's beginning to realise that even though he's qualified,

0:23:580:24:01

his studying days are far from over.

0:24:010:24:04

I was just caught, er, taken aback by one question

0:24:040:24:08

which I should have answered straight away

0:24:080:24:12

and to which I actually know the answer

0:24:120:24:15

but for some reason, I just didn't tell him.

0:24:150:24:18

Anyway, I just need to convert the stuff I know into practice.

0:24:180:24:22

Nothing else, and that annoys me a bit,

0:24:220:24:24

because it's all stuff I have studied and knew well,

0:24:240:24:28

but never used in practice.

0:24:280:24:31

when you don't do things, you forget about them.

0:24:310:24:33

After a testing time on the night shift,

0:24:380:24:40

Jen's back on days and it's the busiest week of the month

0:24:400:24:43

as her ward fills up with new surgical admissions.

0:24:430:24:47

We've gone from about ten to about...

0:24:470:24:49

..30, maybe, over the weekend,

0:24:510:24:54

so quite a lot.

0:24:540:24:56

ECGs...

0:24:570:24:59

She's particularly concerned about one of the new arrivals.

0:24:590:25:03

-Are you looking after Mr Flusk?

-I am.

0:25:030:25:05

-Has he had an ECG yet?

-No, not yet.

0:25:050:25:07

OK, shall we do this ECG, and then I'll go and do his gases?

0:25:070:25:10

-I'll see if he's finished with it now.

-Thank you.

0:25:100:25:12

83 year old Thomas Flusk has just had emergency surgery

0:25:140:25:17

to remove his appendix. The surgery was a success,

0:25:170:25:21

but he's now having difficulty breathing.

0:25:210:25:24

And Jen is determined to get to the bottom of why.

0:25:240:25:27

He probably has a chest infection because he's post-op,

0:25:270:25:30

and that's the most likely cause,

0:25:300:25:33

but, you know, there's other things.

0:25:330:25:35

If he's very, very hypoxic,

0:25:350:25:37

which means he's got very low blood oxygen levels,

0:25:370:25:40

that can be a sign of a clot on his lungs.

0:25:400:25:42

The first thing Jen does is order an ECG to check his heart,

0:25:420:25:47

but she also needs to test his blood.

0:25:470:25:49

How are you feeling?

0:25:490:25:50

Yeah. I'll sort you out.

0:25:540:25:56

But for a junior doctor, getting to the root

0:26:000:26:03

of a complex problem isn't always straightforward.

0:26:030:26:05

The further you go with medicine,

0:26:050:26:08

the more you realise you don't know anything.

0:26:080:26:11

So, yeah, it might look like I remember a lot,

0:26:110:26:15

but there's an awful lot I don't remember as well.

0:26:150:26:18

The most important thing for a junior doctor is to recognise

0:26:180:26:21

when something is wrong, but not necessarily what it is,

0:26:210:26:25

because that's the years later that you'll find out.

0:26:250:26:28

Would I be able to sit you up just to listen to the back of your chest?

0:26:310:26:34

-Yeah.

-Thank you.

0:26:340:26:36

Deep breath in.

0:26:360:26:37

When Jen finally gets to check Mr Flusk's blood tests,

0:26:460:26:49

they confirm that something is wrong,

0:26:490:26:51

but don't reveal precisely what.

0:26:510:26:54

He's on 40% oxygen, and his pO2's 8.7.

0:26:540:27:00

So she sends him off to radiology.

0:27:050:27:07

If, as Jen suspects, he does have an infection,

0:27:070:27:10

then it will show up on his chest X-ray.

0:27:100:27:13

Because the X-rays go straight on my computer, I get to see them

0:27:140:27:17

almost immediately, so he's still down, he's not back yet,

0:27:170:27:20

but I've seen his X-ray.

0:27:200:27:21

I can see that he's actually got fluid on his lungs,

0:27:210:27:24

probably means that it's not a chest infection.

0:27:240:27:27

It's more likely to be this problem with his heart,

0:27:270:27:29

which is quite common in someone his age.

0:27:290:27:31

Now that Jen has finally established what's causing

0:27:310:27:34

his shortness of breath, she can plan his treatment.

0:27:340:27:37

I'm just putting some medication through and then

0:27:370:27:40

I'm going to come and repeat his bloods just to see what's going on.

0:27:400:27:44

Hopefully it'll all be improving and going the right way.

0:27:440:27:46

You can't say you're not getting looked after, can you?

0:27:480:27:52

It's another case ticked off for Jen,

0:27:520:27:54

and she can now update her senior house officer with her findings.

0:27:540:27:58

Has he had an ECG?

0:27:580:27:59

Yeah, his ECG.

0:27:590:28:01

I know if I tell Jen to do something, it'll be done,

0:28:010:28:03

it'll be done quickly and it'll be done to a high standard,

0:28:030:28:06

and I won't have to go back and double check

0:28:060:28:09

that it's been done properly.

0:28:090:28:11

It's really nice to see the progress.

0:28:110:28:12

Whereas with the first take, it would be, "This has happened?

0:28:120:28:15

"What do I do?" Now it's, "This has happened.

0:28:150:28:18

"I've seen the patient, I've done this, I've done this.

0:28:180:28:21

"Is that OK?" And I go, "Yeah, that's great. You don't need me."

0:28:210:28:25

The way Jen's handled this case has demonstrated just how far

0:28:250:28:30

the first year junior doctor has come in a short space of time.

0:28:300:28:34

I'm a lot more confident in dealing with things like that

0:28:340:28:38

than I was when I first started.

0:28:380:28:40

It's satisfying that we've found a problem,

0:28:400:28:44

treated him for it and he looks a bit better.

0:28:440:28:48

He's still got a bit of a way to go...

0:28:480:28:50

..and we'll see him on the ward round tomorrow and see how he is.

0:28:520:28:55

After a busy day on the wards,

0:29:010:29:04

the junior doctors finally get a chance to relax together,

0:29:040:29:09

ahead of a night out for Emily.

0:29:090:29:10

Emily, who you going on a date with tonight?

0:29:100:29:12

I'm not going on a date with anyone, Olly.

0:29:120:29:14

Oh, God, you are. Don't lie.

0:29:140:29:15

She so is.

0:29:150:29:16

-I'm not.

-Face tells it all.

-She's done her eyelashes.

0:29:160:29:20

I haven't. They're real.

0:29:200:29:21

They're perfect. You've separated them all.

0:29:210:29:24

I have.

0:29:240:29:25

Date. Stinks of date.

0:29:250:29:28

Is he cooking you a nice vegetarian meal?

0:29:280:29:30

Oh this is so embarrassing

0:29:300:29:32

Or is he going to cook you up a meat feast?

0:29:320:29:34

LAUGHTER

0:29:340:29:37

Have you got any pre-date nerves?

0:29:370:29:39

No, because I'm not going on a date.

0:29:390:29:40

And, one more question.

0:29:400:29:42

If it all goes tits up, how are you going to get home?

0:29:440:29:47

I've got a car.

0:29:470:29:48

Oh, are you not drinking?

0:29:480:29:50

No, it's a school night. Don't drink on a school night.

0:29:500:29:53

-Sensible.

-Well, you do.

0:29:530:29:54

You old tanker.

0:29:560:29:58

What you trying to do?

0:29:590:30:01

I don't know.

0:30:010:30:02

I'm never going to get a job or a boyfriend.

0:30:020:30:04

LAUGHTER

0:30:040:30:06

It's a new day at the hospital.

0:30:130:30:14

And in the Heart Emergency Centre, Tom has been asked to treat

0:30:170:30:20

a patient who came into A&E with chest pains.

0:30:200:30:24

-So it's Mr Flynn?

-Yes.

0:30:240:30:25

Hi, Mr Flynn. My name is Tom.

0:30:250:30:27

Mr Flynn has previously had a heart attack and a heart bypass,

0:30:280:30:32

and since then, he's suffered from angina.

0:30:320:30:35

Do you just want to just describe it to me?

0:30:350:30:37

Well, it's just a very heavy pain in my chest and, er...

0:30:370:30:40

Like a crushing kind of pain?

0:30:400:30:41

-Yeah.

-Has it been happening at rest, this chest pain?

0:30:410:30:44

Just happened now, yeah.

0:30:440:30:45

OK. So you take your GTN spray under your tongue?

0:30:450:30:48

-Yeah.

-And you took two squirts of it, do you?

0:30:480:30:51

-Yeah.

-And it's still taken 25 minutes to work?

0:30:510:30:53

-Yeah.

-OK.

0:30:530:30:54

Tom begins to suspect something is seriously wrong.

0:30:540:30:58

-You feeling clammy and sweaty?

-Yeah.

0:30:580:31:00

-Do you feel like that now?

-I do, yes.

0:31:000:31:02

-You do.

-I'm really sweating now, though.

0:31:020:31:04

-Are you?

-Yes.

0:31:040:31:06

-Tell you what, I'll just...

-Really uncomfortable.

0:31:060:31:09

You're uncomfortable?

0:31:090:31:11

Hang on, just give me two minutes.

0:31:110:31:13

Tom quickly alerts the team to the emergency.

0:31:130:31:16

This is a man who came in with unstable angina,

0:31:190:31:21

and for all intents and purposes, he is having a heart attack, so...

0:31:210:31:24

this is his ECG now, so we're going to get inside and get it done.

0:31:240:31:27

Thank you very much.

0:31:270:31:28

He's getting some morphine and having his ECG now.

0:31:300:31:34

He's also sweaty and clammy and really grey.

0:31:340:31:36

-FEMALE DOCTOR:

-Oh, really?

-Yeah.

0:31:360:31:38

Has the blood pressure changed?

0:31:470:31:49

Guys, his blood pressure is dropping.

0:31:490:31:51

If the man is having a heart attack,

0:31:530:31:55

a drop in blood pressure could be fatal.

0:31:550:31:57

I need to get another cannula in for fluids

0:31:570:31:59

if his blood pressure is dropping.

0:31:590:32:02

Tom needs to fit a cannula, but the clock is ticking.

0:32:020:32:05

And this time, there is no margin for error.

0:32:050:32:07

Sorry.

0:32:230:32:25

Tom fails with his first attempt.

0:32:250:32:27

And the patient's blood pressure is still dropping, meaning his veins

0:32:270:32:31

are getting thinner by the second.

0:32:310:32:33

He needs to fit the cannula now.

0:32:330:32:36

You just relax your hand and let me move it around a bit.

0:32:360:32:38

Yep, that one's in. Can I get, er...the flush?

0:32:430:32:46

The cannula's in, much to everyone's relief.

0:32:460:32:50

And the team manage to stabilise the patient.

0:32:500:32:52

Had we left him, there's every chance

0:32:520:32:54

he could have had a full-blown heart attack.

0:32:540:32:56

No-one could say whether or not we prevented it. No-one could say that.

0:32:560:32:59

But what is important was that we reacted quickly and, you know,

0:32:590:33:02

we've just got to monitor him now to see what happened during that time.

0:33:020:33:05

Over the next 12 hours we should get

0:33:050:33:07

a better picture of what's just happened. So we'll see.

0:33:070:33:10

Now that Emily's off nights, she's back on her own ward

0:33:160:33:20

doing what she loves most - building relationships with her patients.

0:33:200:33:25

-You feeling better today?

-Oh, a lot better.

0:33:250:33:27

Are you? Good, good.

0:33:270:33:28

Must be tea time!

0:33:280:33:30

SHE LAUGHS For the vampires!

0:33:300:33:33

You're doing brilliantly. Well done.

0:33:330:33:35

And since she started as a junior doctor,

0:33:350:33:38

Emily's favourite patient has been 83 year-old Doris.

0:33:380:33:42

You're in the wars a bit, aren't you, Doris?

0:33:420:33:45

You're bloodless. I've taken it all.

0:33:450:33:47

I really like Doris, because she's so lovely. That's her, really.

0:33:510:33:55

She's just so nice to everybody.

0:33:550:33:57

She always seems really happy, no matter what's going on.

0:33:570:34:00

She's never got a bad word about anyone. So she's just lovely.

0:34:000:34:03

But Doris isn't responding to treatment,

0:34:030:34:06

and her condition has become critical.

0:34:060:34:08

Why does her temperature go up and down like that?

0:34:110:34:15

Doris' family and doctors now need to plan

0:34:150:34:18

the best possible care for her in the last days of her life.

0:34:180:34:22

I think the end outcome is that she's going to die.

0:34:220:34:25

OK.

0:34:250:34:27

So it's more of a pragmatic decision in terms of,

0:34:270:34:29

what is the end of her life going to be like?

0:34:290:34:32

End of life care.

0:34:320:34:34

Are we going to make the end of her life comfortable?

0:34:340:34:37

So for Doris, there's a difference between

0:34:370:34:39

stopping all her medications and just carrying on,

0:34:390:34:44

but not doing anything else.

0:34:440:34:45

The point is that we're not escalating her care.

0:34:450:34:49

All the treatment we're giving her isn't making her better.

0:34:510:34:55

It's a natural part of life, is death,

0:34:550:34:57

and it's something that is sort of...

0:34:570:35:01

you have to work out when it's a priority

0:35:010:35:03

to make sure that somebody's comfortable,

0:35:030:35:05

rather than trying to treat them.

0:35:050:35:06

A few days later, Emily has to deal with the news that Doris has died.

0:35:120:35:17

And she has chance to reflect on the decisions made about her final days.

0:35:170:35:21

Doris and her family were really prepared for her to die.

0:35:230:35:26

They all thought it was the best thing for her to pass away peacefully

0:35:260:35:30

rather than struggling on with active treatment.

0:35:300:35:33

So I'm really happy with how it happened.

0:35:330:35:35

I feel that she had a really dignified death,

0:35:350:35:37

and she passed away peacefully and comfortably.

0:35:370:35:40

Emily must do one last thing for Doris - register her death.

0:35:430:35:47

It's a difficult job for any junior doctor

0:35:470:35:50

at the beginning of their career.

0:35:500:35:53

I'm not looking forward to seeing her after she's passed away.

0:35:530:35:56

I think it's...

0:35:560:35:58

I just don't know how I'm going to react to it, really.

0:35:580:36:01

But I'm glad that it's me who's got to come and say goodbye to her,

0:36:010:36:04

because I feel like we've got to know her really well

0:36:040:36:08

and it's quite important to me

0:36:080:36:10

that we kind of finish off the whole process

0:36:100:36:12

and close the book on it.

0:36:120:36:14

Emily isn't the only doctor struggling to deal with death.

0:36:240:36:28

First year Tristan works on a ward where all the patients are elderly.

0:36:280:36:32

The dilemma of when to stop escalating the care

0:36:320:36:35

of those who are at the end of their lives

0:36:350:36:37

is an issue of some debate, and one he'll regularly face.

0:36:370:36:41

I think there's already been a couple of patients

0:36:410:36:44

where the senior doctors have, um...

0:36:440:36:46

I guess diagnosed dying,

0:36:460:36:50

and I found it really hard to adjust to that.

0:36:500:36:54

Sort of saying, "This is what we've been able to do,

0:36:540:36:57

"It hasn't worked, and...

0:36:570:36:59

"this is just the natural progression of things."

0:36:590:37:02

Tristan's come for some advice from his senior, Dr Scott,

0:37:020:37:07

about when to make the call to accept that a patient is dying.

0:37:070:37:10

We sort of made the decision to only provide supportive treatment,

0:37:120:37:17

so that they can have a more comfortable and dignified time

0:37:170:37:19

and the family can have that precious time with them

0:37:190:37:22

before they died.

0:37:220:37:23

I don't know, I felt it was really difficult.

0:37:230:37:26

That's exactly the way you should be feeling at the minute.

0:37:260:37:29

You have this kind of conflict

0:37:290:37:31

between what you have been trained to do,

0:37:310:37:33

which is to make people better and get them home,

0:37:330:37:36

versus actually then encountering the reality.

0:37:360:37:39

What you're learning now is not so much the science of being a doctor,

0:37:390:37:42

but the art of being a doctor.

0:37:420:37:44

'The fact that he's actually thinking about that'

0:37:440:37:46

and coming to talk to me about that at this early stage,

0:37:460:37:49

I think, is a very good sign.

0:37:490:37:50

There will come a point in anybody who's severely ill

0:37:500:37:53

where if you've got to the stage

0:37:530:37:54

where treatment's not working,

0:37:540:37:56

you've got to make a judgement.

0:37:560:37:58

Your patient relies on you to do that.

0:37:580:38:00

Your patient's family relies on you to do that.

0:38:000:38:02

But if you're worth your salt as a doctor,

0:38:020:38:05

you will then go away and you will probably agonise over that.

0:38:050:38:08

The junior doctors are learning to deal

0:38:130:38:15

with the emotional challenges of the job.

0:38:150:38:17

And after five years of hard study,

0:38:170:38:19

one of the rewards is just round the corner.

0:38:190:38:22

Payday.

0:38:220:38:24

I can't really process the idea of having money at the moment.

0:38:240:38:27

It seems so alien.

0:38:270:38:28

The starting salary for a first year junior doctor is £22,500.

0:38:280:38:34

And their first slice of it can't come quick enough.

0:38:340:38:37

Because they're all skint, and resorting to desperate measures.

0:38:370:38:41

This one went off on the 10th of August.

0:38:410:38:43

-Can I have it still?

-What?

0:38:430:38:45

Lentil mousakka. It might be all right?

0:38:450:38:49

Yeah, you kill the bacteria, don't you, when you heat it up?

0:38:490:38:51

Yeah. It's not got meat in or anything that can go wormy, has it?

0:38:510:38:54

I'm so excited about getting paid now.

0:38:540:38:56

I didn't genuinely think payday would be such a big deal to me

0:38:560:38:59

until I became the poorest person I know.

0:38:590:39:02

And now, that's why we're having stir fry,

0:39:020:39:04

because this entire meal probably cost me about 5 quid.

0:39:040:39:07

As the first years enjoy a budget stir fry,

0:39:070:39:10

the only thing second year, Oli,

0:39:100:39:12

will be eating tonight is hospital catering.

0:39:120:39:15

He's about to start a run of night shifts,

0:39:150:39:17

so he'll be putting his social life on hold.

0:39:170:39:20

I went and saw some of my friends before nights,

0:39:210:39:24

and we were just sitting around, playing a bit of FIFA,

0:39:240:39:27

and I was thinking, "Ugh!

0:39:270:39:28

"That would be a lovely way to spend this weekend."

0:39:280:39:31

A few beers with some friends.

0:39:340:39:37

But instead, I will be with the fine residents

0:39:370:39:39

of the Royal Liverpool and Broadgreen University Hospital.

0:39:390:39:43

Being the on-call medic on nights

0:39:520:39:54

is a tough test for any new junior doctor,

0:39:540:39:57

but for laidback Oli, a night shift is all in a day's work.

0:39:570:40:00

So I was brought up in Reading. Went to school there.

0:40:050:40:09

I'm the first in my immediate family to go to university.

0:40:090:40:13

He was quite young, eight or nine,

0:40:130:40:15

when we were at the dinner table one night and he said,

0:40:150:40:17

"I'd really love to be a doctor when I'm older."

0:40:170:40:19

And we all kind of laughed and said,

0:40:190:40:21

"Oh, that would be a really good idea!"

0:40:210:40:23

He worked hard. I think he played hard too.

0:40:230:40:26

How would I describe myself?

0:40:300:40:32

I'm probably a secretly competitive person.

0:40:320:40:35

Although, I don't know, my friends might say it's not so secret.

0:40:350:40:38

Smart, sleepy.

0:40:380:40:40

I'd go for lazy!

0:40:400:40:43

I'm quite a laidback person. I don't let things get on top of me.

0:40:430:40:46

I try not to get stressed out too much.

0:40:460:40:48

The chances of getting your full ten hours of sleep

0:40:480:40:51

is highly unlikely, so I tend to make up for it with, yeah,

0:40:510:40:54

napping in the evening or during the day, if I can get away with it.

0:40:540:40:58

When you start off, it's all a bit new

0:41:000:41:02

and you're not quite sure how to handle it and you worry a bit.

0:41:020:41:05

-Is that the first one you've done?

-Yeah, that was the first one, yeah.

0:41:050:41:08

'But as time goes on, you begin to take it more in your stride

0:41:080:41:11

'and, you know, you still take it seriously,'

0:41:110:41:13

but it becomes a bit more routine and easier to deal with.

0:41:130:41:16

ALARM SOUNDS

0:41:160:41:20

You're often thrown in at the deep end

0:41:200:41:22

and you're just expected to be able

0:41:220:41:24

to deal with these really difficult situations at times, yeah.

0:41:240:41:27

ALARM SOUNDS Where is it?

0:41:310:41:33

Straight away, Oli's called into action.

0:41:330:41:36

It's an emergency.

0:41:360:41:37

This floor's fine.

0:41:390:41:41

But it turns out to be a false alarm.

0:41:410:41:43

The routine tasks Oli faces on a nightshift

0:41:460:41:49

all need to be done during demanding 12-hour stints.

0:41:490:41:52

Something of a struggle for a man who likes his sleep.

0:41:520:41:55

You do, occasionally, when you're walking round on wards,

0:41:550:41:58

you see an empty bed, and you're like,

0:41:580:41:59

"Mmm, I could sleep the shit out of you!"

0:41:590:42:01

But then, you're not allowed.

0:42:010:42:03

So you just carry on working!

0:42:030:42:04

But night shifts are unpredictable.

0:42:050:42:07

And unfortunately for Oli, it's never long

0:42:070:42:10

before there's another challenge to deal with.

0:42:100:42:12

Yet again, it's a crash bleep.

0:42:160:42:18

And this one is for real.

0:42:180:42:19

'When the call comes through, you forget how tired you are.

0:42:230:42:25

'Adrenalin pumps and you just run there.

0:42:250:42:27

'You're just focusing so much on what's going on

0:42:270:42:29

'that you don't notice how tired you are.'

0:42:290:42:31

5A. We'll go through 5X.

0:42:310:42:32

Arriving at the scene of the emergency,

0:42:340:42:36

Oli finds nurses working on an elderly woman

0:42:360:42:39

who has stopped breathing.

0:42:390:42:42

Is there an output?

0:42:420:42:43

She's got a pulse. She's got a strong pulse. Good output.

0:42:470:42:50

What's going in? Is that just normal fluids, or is there any antibiotics?

0:42:540:42:57

-No, dextrose.

-Dextrose?

0:42:570:43:00

Yeah, could we get a glucose?

0:43:000:43:03

Oli takes charge of the team

0:43:030:43:05

and they soon manage to stabilise the patient.

0:43:050:43:09

She's breathing now.

0:43:090:43:10

Just get the stats monitor on.

0:43:130:43:16

Have we got a drug card around here at all?

0:43:190:43:21

With the patient beginning to recover,

0:43:240:43:27

the situation no longer seems as bad as first feared.

0:43:270:43:30

It's not a cardiac arrest, but it is somebody who's maybe had a fit.

0:43:320:43:36

Sounds like they're known to have seizures, so...

0:43:370:43:40

Don't need any more of them tonight. That'll do for me!

0:43:420:43:44

One crash call per night is enough, I think.

0:43:440:43:47

Oli's made it to the end of his shift.

0:43:510:43:54

But just when he thought it was safe to go home...

0:43:550:43:58

..there's another crash bleep.

0:44:000:44:02

And it's on Emily's ward.

0:44:030:44:05

What's going on?

0:44:060:44:09

She's been on shift for less than an hour,

0:44:090:44:12

but one of her patients is in cardiac arrest.

0:44:120:44:15

Does anyone know about this patient?

0:44:150:44:16

As the on-call medic,

0:44:190:44:21

second year, Oli, is needed to assist at the scene.

0:44:210:44:23

Could I get one of you two to get me an Ambu bag and a mask, please?

0:44:250:44:28

Is there a pulse?

0:44:370:44:39

Is there...I'll get gas.

0:44:450:44:47

Despite the teams' efforts, the man is showing no signs of improvement.

0:44:480:44:53

As Oli takes some blood,

0:44:570:44:59

Emily continues chest compressions on her patient.

0:44:590:45:02

Nothing seems to be working.

0:45:110:45:14

And as the monitor shows no signs of a heartbeat,

0:45:140:45:16

the doctor in charge has a difficult decision to make.

0:45:160:45:21

As the team tries one last time to restart the man's heart,

0:45:280:45:33

Emily does another round of compressions.

0:45:330:45:35

The team pause, to check whether the monitor shows the patient's

0:45:480:45:52

heart has started working on its own again.

0:45:520:45:56

But there's still no change.

0:45:580:46:01

It's been a tragic end to an otherwise routine night shift

0:46:470:46:51

for Oli.

0:46:510:46:53

It was unexpected, a bit of a shock,

0:46:530:46:56

bit of a downer to the night shift, to be honest.

0:46:560:47:00

For Emily, it's the second of her patients to die this week.

0:47:000:47:04

It's always much harder when it's your own patients.

0:47:040:47:08

She has a day job to get on with as well, so I don't think

0:47:080:47:11

she'll let it affect her too much.

0:47:110:47:13

I think maybe wait until you get home,

0:47:150:47:17

then let the emotional side...have a think about that,

0:47:170:47:20

otherwise, you can't get on with your day, can you?

0:47:200:47:22

Emily was the first doctor on the scene when her patient

0:47:270:47:31

went into cardiac arrest,

0:47:310:47:33

and she's reliving the events with Tristan and Jen.

0:47:330:47:36

I hate being the first person there.

0:47:360:47:39

I hate it so much.

0:47:390:47:41

And I did not know what I was doing.

0:47:410:47:43

How long were you on your own for?

0:47:470:47:49

I wasn't really on my own, I had the nurses with me,

0:47:490:47:52

but I feel like I needed somebody

0:47:520:47:54

very senior and calm just to direct everything,

0:47:540:47:57

cos we were all rushing about,

0:47:570:47:59

trying to get oxygen and start compressions

0:47:590:48:02

and start timing.

0:48:020:48:05

I didn't know how to organise it, I wasn't organising it well.

0:48:050:48:09

You did the best you could do at the time, which is all anyone can expect of you.

0:48:090:48:14

Sounds like you did a really good job.

0:48:140:48:17

But Tristan's words are cold comfort to Emily.

0:48:170:48:20

When the senior doctor said, "Does everybody agree

0:48:200:48:25

"that this is futile?"

0:48:250:48:27

Then everybody took a step back

0:48:270:48:31

and he was just laying there and got really pale

0:48:310:48:33

and his eyes were open and he wasn't breathing,

0:48:330:48:36

and I had to check on his chest that he was breathing'

0:48:360:48:38

Do you think it will ever get easier?

0:48:410:48:44

I hope it doesn't, in a way.

0:48:440:48:45

I don't want to get blase about crashes.

0:48:450:48:48

I hope that I get over crying, that I stop crying.

0:48:480:48:54

But I hope that I always feel a little bit for them.

0:48:540:48:57

After a shaky start yesterday,

0:49:060:49:08

Ed's back for another shift on the Acute Medical Ward.

0:49:080:49:11

He trained in Italy, so his lack of practical experience of working in a

0:49:110:49:15

British hospital means the learning curve has been that bit steeper.

0:49:150:49:20

He's in B2.

0:49:200:49:22

He's ready in B2?

0:49:220:49:24

You go round the corner.

0:49:240:49:27

OK.

0:49:280:49:30

His first job is treating a patient with a severe headache.

0:49:310:49:35

-Do you feel anything at the back of your eyes?

-A bit, yeah.

0:49:350:49:38

The man suffers from migraines, but Ed must rule out anything

0:49:380:49:41

more serious by doing a neurological examination.

0:49:410:49:45

Can you give me some qualities of this pain?

0:49:450:49:47

Is it throbbing? Is it continuous?

0:49:470:49:51

Does it come and go during the day?

0:49:510:49:53

Do you have peaks?

0:49:530:49:55

It just throbs up there.

0:49:550:49:58

-It's been throbbing ever since yesterday?

-Since yesterday, yeah.

0:49:580:50:02

I saw you marked your pain from zero to ten

0:50:020:50:05

around ten.

0:50:050:50:06

-That must be very painful.

-Yeah, it was very painful.

0:50:060:50:09

How is it now?

0:50:090:50:11

It's subsiding a little bit but it's still there.

0:50:110:50:13

Still throbbing, OK.

0:50:130:50:15

For Ed, there's a lot riding on this.

0:50:160:50:18

His last neurological examination was one of the reasons

0:50:180:50:22

he left the emergency department.

0:50:220:50:25

So he can't afford to get it wrong.

0:50:250:50:27

If you could please follow the pen.

0:50:280:50:30

Look at my hands. OK.

0:50:340:50:36

-Say, "Ah".

-Ah.

0:50:360:50:38

Can you feel?

0:50:410:50:42

The examination requires Ed's full concentration.

0:50:440:50:48

And there's a lot to tick off his mental checklist.

0:50:480:50:50

Can you stick out your tongue?

0:50:500:50:53

Lift up your shoulders against my force.

0:50:530:50:55

Grab my hands as firmly as you can.

0:50:550:50:58

Right.

0:51:000:51:02

Erm...

0:51:020:51:05

That, I think, is...perfectly fine.

0:51:050:51:09

Look at me again.

0:51:110:51:13

Your right eye does seem redder than your left eye,

0:51:130:51:17

so that also makes me think more towards

0:51:170:51:23

some kinds of migraine.

0:51:230:51:25

I've had a migraine before and it's nothing like it.

0:51:260:51:30

I've never had flashing lights in my vision.

0:51:300:51:34

The patient is unsure of the diagnosis, so Ed gets a senior

0:51:340:51:38

doctor to do a second assessment, which confirms he's got it right.

0:51:380:51:43

-SENIOR DOCTOR:

-Your blood tests have all come back normal.

0:51:450:51:48

Good, good.

0:51:480:51:49

It sounds like a migraine.

0:51:490:51:52

We went over the history of the patient

0:51:520:51:55

and the clinical examination and it was confirmed what I'd found,

0:51:550:51:59

so it looks like I didn't miss out anything relevant,

0:51:590:52:03

so that's good.

0:52:030:52:06

Now he's got the backing of his seniors,

0:52:060:52:09

Ed goes to discharge the patient.

0:52:090:52:12

But he's got fed up of waiting, and has gone home.

0:52:120:52:15

There's nothing much I can do about that. He's gone,

0:52:150:52:18

he decided to go, he goes.

0:52:180:52:20

After a bumpy start to life as a junior doctor in Liverpool,

0:52:200:52:23

Italian Ed's finally tasted success.

0:52:230:52:26

Just in time for a catch up with his mentor, Dr Pickles.

0:52:260:52:30

You are going in the right direction and that's encouraging.

0:52:300:52:33

Certainly when you've presented cases to me, I've been pleased

0:52:330:52:37

with your initial diagnosis, your management plan, your examination.

0:52:370:52:40

-Obviously...

-There's loads of space for improvement.

-Absolutely.

0:52:400:52:44

At least I know I'm not working in a bad way.

0:52:440:52:48

I think this is a culture shock to him.

0:52:530:52:55

My understanding is that he

0:52:550:52:57

was pretty much the only doctor in a rural area

0:52:570:53:02

and didn't get too much hands-on experience.

0:53:020:53:05

I think coming to a hospital as big as the Royal,

0:53:050:53:07

where you've got such a vast turnover

0:53:070:53:10

of patients, where you're expected to see a lot of patients quickly,

0:53:100:53:16

to do a lot of things in a short period of time.

0:53:160:53:21

It's going to be so hard for him, but he'll get there.

0:53:210:53:26

It's been a challenging week,

0:53:260:53:28

and Ed's relieved that Dr Pickles has ended it on a positive note.

0:53:280:53:33

All in all, I'm feeling a bit worn out

0:53:330:53:35

because it has been a long and busy day.

0:53:350:53:38

Certainly I've gained a little bit of confidence at least from my meeting.

0:53:380:53:43

I'm not worried about confidence,

0:53:430:53:46

I'm just worried about working in the right direction

0:53:460:53:50

and doing things as I should be doing them at my level,

0:53:500:53:54

and that seems to be OK.

0:53:540:53:58

Plenty of space for improvement.

0:53:580:54:00

Ed's not the only junior doctor feeling upbeat.

0:54:000:54:04

They've all made it through their first stressful month on the wards.

0:54:040:54:08

And the moment they've all been waiting for has finally arrived.

0:54:080:54:11

-It's payday!

-It's payday!

-It's payday!

0:54:110:54:14

ALL: It's payday!

0:54:140:54:17

And after all their years of training, there can be only

0:54:170:54:20

one way to mark such a milestone - cocktails.

0:54:200:54:26

Happy payday, guys. Happy payday!

0:54:260:54:30

Almost the first bit of gratification.

0:54:300:54:32

You've just got paid. "Oh, good.

0:54:320:54:36

"It's a job, I'm settled, I've had my first pay cheque.

0:54:390:54:41

"I feel a little bit established." It's nice!

0:54:410:54:44

It's really nice.

0:54:450:54:47

We've been working for a month now,

0:54:470:54:49

so it's nice to see some money in the bank

0:54:490:54:51

and stop scrimping and saving for the time being.

0:54:510:54:53

I need a handbag,

0:54:560:54:59

some clothes, some new shoes,

0:54:590:55:01

a bike, and I'm going to take my nan up some dinner.

0:55:010:55:05

-SHE LAUGHS

-Cos she's helped me through uni.

0:55:050:55:07

The best thing about payday is being independent.

0:55:100:55:13

I want to buy my mum flowers because she's supported me for ages

0:55:130:55:17

and now we can sever the cord and cut the standing order.

0:55:170:55:20

I can actually look after myself now.

0:55:200:55:23

Next week, on Junior Doctors...

0:55:330:55:35

can they handle the pressure of being doctors

0:55:350:55:37

in one of Britain's booziest cities?

0:55:370:55:40

You think of it as normal, going out with friends,

0:55:400:55:42

but you see the real extreme end of it in hospital.

0:55:420:55:45

It's a race against the clock for Tristan

0:55:490:55:53

as he takes on his very first ward round.

0:55:530:55:56

15 minutes behind already.

0:55:560:55:59

You can't switch off and let your seniors

0:56:010:56:03

give you a list of things to do.

0:56:030:56:05

You have to make some decisions.

0:56:070:56:09

And Tom comes under fire in his very first presentation to senior consultants.

0:56:090:56:14

It's obviously irregular.

0:56:140:56:17

It's the irreg-, irreg-, irregularity of it.

0:56:170:56:21

There was no doubt I was going to get grilled when I was doing it.

0:56:210:56:24

There's no doubt I wouldn't get everything right.

0:56:240:56:27

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