Couzens/Malhotra Heir Hunters


Couzens/Malhotra

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Transcript


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'Heir hunters specialise in tracking down people

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'who are entitled to money from someone who has died.

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'They hand over thousands of pounds

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'to relatives who have no idea they were in line to inherit.'

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He said one and a half million pounds had been left.

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'Their work involves painstaking investigation.'

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These kids could all be right, all be wrong or half and half.

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'But it can shed new light on the past.'

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Finding out all about Mary, someone in my family I didn't really know.

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'But most of all, the work is about giving people news of an unexpected windfall.

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'Could the heir hunters be knocking at your door?'

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'Coming up, heir hunters veer off course in the hunt for relatives...'

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And it's the wrong family!

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'..the Belfast woman who headed abroad and came back with a fortune...'

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Irish people did very well in the United States. There was a lot of upward social mobility.

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'..plus, how you could be entitled

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'to inherit money sat in unclaimed estates.

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'Could a fortune be heading your way?'

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'It's Friday morning in Liverpool.

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'Heir hunter Saul Marks is getting stuck into his second day on a new case.'

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This lady was called Mary Elizabeth Couzens.

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She was born in 1951 in London.

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As far as we're aware, she had no children and no siblings.

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'Saul is a case manager for Celtic Research,

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'which is run by father and son, Peter and Hector Birchwood.

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'They spotted Mary's case on the Bona Vacantia list of unclaimed estates,

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'which is released every Thursday.

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'As rival heir hunting firms could be working this case as well,

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'it's important that Saul acts fast to track down Mary's heirs.'

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Right, OK. That's the deceased's line sorted out.

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'He's already managed to make contact

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'with a number of people he thinks could be heirs to Mary's estate.

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'To confirm his research, Saul needs to get his hands on a vital document.'

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We're going to Southport in a few minutes.

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The purpose of going is to get the marriage certificate of the parents of the deceased.

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This is going to be very important for this case.

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If it's the right family, it's going to be a great relief,

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cos we won't have wasted our time yesterday tracing the wrong family.

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If it is the wrong family, we'll have to start again with a new Couzens family.

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'Mary Couzens died on 1 August 2011, in Hemel Hempstead, Hertfordshire.

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'She was just 59 years old.

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'Although she'd been poorly for some time,

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'the news still came as a shock to her friend, Jim Oram.'

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I thought she was not in a sort of life-threatening state.

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But I think she had a whole litany of things wrong with her, medically.

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I counted them up once. It was probably about 15.

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On top of that, she had diabetes and her body just gave up, really.

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Which was sad.

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'Because of her health problems, Mary spent the last few years

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'in sheltered accommodation in her home town of Watford.

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'According to support worker Agnes Connolly, she was a popular resident.'

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Mary was very fun-loving, bubbly, out-going.

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Quite happy to talk to just anyone, make anybody welcome.

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Didn't matter who was in the communion lounge, she was always the first one to say hello.

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'Mary was a very generous woman who loved to cook.

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'Every day, she'd spend time and money making an evening meal for a group of friends.'

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I think she did it because she used to say she didn't like being in here

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on her own at night cos it was lonely.

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And so she invited a group of us around,

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to give her a social life at night.

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She practised a very practical and radical form of Christianity...

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..in that she really helped others.

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For instance, someone here had his pocket picked,

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and she, um...

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..the next day, quietly passed him a brown envelope

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with replacement money in.

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'Mary died without making a will.

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'Because she had no children and no brothers or sisters to inherit,

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'heir hunter Saul must now look for aunts, uncles and cousins.

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'Mary's parents were Frederick Couzens and Mary Wells.

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'According to Saul's research,

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'Frederick's father, Mary's grandfather, was Ernest Couzens.

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'Saul has identified seven brothers and sisters for Frederick,

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'and has even spoken to some of their children and grandchildren.

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'He believes that they are Mary's cousins

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'and potential heirs to her estate.

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'But before he can go any further, he needs documentary proof.

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'So he's on his way to Southport Register Office

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'to pick up a copy of Mary's parents' marriage certificate.

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'This entire job hangs on whether the information he finds in it

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'matches the research he's done so far.'

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What we're looking for is it to prove

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that the work we've done on the paternal side of the family is the right family.

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The key to this is that the groom's father's name is Ernest.

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If it's Ernest, we can all breathe a sigh of relief,

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and we know we've got the right family.

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If it's not Ernest, then we have to go back to the drawing board.

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'The certificate will also tell Saul the age of Mary's mother

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'and the name of her father,

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'so he can start to open up the maternal side of the family.'

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We've arrived at the general registry office in Southport.

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It's 10.04, which is almost exactly the time they open.

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We're going to get the certificate and hope it says what we want it to say.

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'As the company works for a pre-agreed percentage of the estate,

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'they will only get paid if Saul signs up heirs.

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'Because the value of the estates isn't published on the unclaimed list,

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'he doesn't know at this point whether the work he's putting in

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'will turn out to be worthwhile.

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'He's already gambled a full day's research on this case,

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'and he's about to find out if it's paid off.'

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OK, great service, as always.

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One certificate.

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Right, let's see what this says.

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This is what it's all about.

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And it's the wrong family.

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Frederick Couzens, 52 years old, bachelor.

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Father's name, William Couzens, deceased brickmaker.

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SIGHS

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'The news comes as a blow.

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'The Frederick Couzens on whom Saul has based his tree

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'is not Mary's father.

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'A whole day's work will have to be scrapped.

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'With the competition likely to be circling,

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'it's time Saul can ill afford to waste.'

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With great regret, I'll have to go back to the people I spoke to

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and say, "This is the wrong family. We're awfully sorry."

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And we're going to have to start again on the paternal side.

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'It's back to the office and back to the drawing board.

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'But it's not ALL bad news for Saul.'

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The second role of that certificate

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was to allow us to open up the maternal side, which it has done.

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It might be all to play for yet today.

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We might have exciting times in the office when I get back.

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'From the marriage certificate he's just collected,

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'Saul has established that Mary's mother was Mary Emily Wells,

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'and was 40 years old when she married in 1951.

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'Her father, Mary's grandfather,

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'was a master greengrocer named William James Wells.

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'Back in the office, Saul is using this new information

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'to try to build up the maternal side of the family tree.'

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She would have died under the name Mary Emily Couzens.

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So we're going to look for her death...

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..and see what we can find.

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'Since 1969, death records in England and Wales

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'have included a date and place of birth.

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'They're invaluable documents for heir hunters.'

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Born 9 November 1910,

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which is great cos she was born before the 1911 census.

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So we can look her up and find her as a child with her family.

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'By studying census records from 1911 and 1901,

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'Saul is able to establish that Mary's mother, Mary Emily Wells,

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'had five brothers and sisters,

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'four of whom survived into adulthood.'

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We've got Henry William,

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Ellen Elizabeth, Dorothy and Frederick,

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and they are the aunts and uncles of the deceased

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on the maternal side.

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So now we're going to look for their marriages and children.

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'Keen to make up lost time after his initial mistake,

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'Saul starts trawling through marriage and birth records,

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'in the hope of finding Mary's first cousins.

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'But it's not his lucky day.'

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Well, this is now becoming very frustrating.

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The eldest brother looks like he died without issue.

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So that line's dead.

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Ellen, otherwise Nellie, Wells later Hall,

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has at least one son, who is dead.

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His wife is dead.

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They may have had a daughter. Not sure what happened to her.

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The aunt of the deceased, Dorothy, probably Dorothy Bailey,

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has one son with a very unusual name,

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who died without leaving any issue, so his line's dead.

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What we're left with is plain Frederick Wells, of which there are millions!

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Very, very frustrating.

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I want me lunch.

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'Faced with a brick wall on Mary's mother's side,

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'Saul starts again with her father's side of the family.'

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I'm hoping that this is going to be a bit more fruitful,

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have some nice unusual names, perhaps, and see where we get to.

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'The road to Mary's heirs has, so far, been strewn with obstacles.

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'With time ticking on, this could be Saul's last chance to get to them before the competition.'

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Hello? Oh.

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I think he's hung up.

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'In 2009, work began on the case of a lady called Elizabeth Malhotra,

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'who died at a care home in London.

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'Although she led a modest and intensely private life,

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'Elizabeth turned out to be worth a fortune.

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'Because she didn't leave a will, her name appeared on the Bona Vacantia list,

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'where the case was picked up by heir hunting team Fraser & Fraser.

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'Senior case manager David Milchard was at the helm.'

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The case came with a list of other cases and we just run through each one,

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try to identify whether there's any possibility of value.

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It indicated that she and her husband owned the house she lived in.

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If there's property, it's reasonable to assume there's going to be some value.

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So that's why we looked into it.

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'Elizabeth Malhotra passed away on 22 October 2009.

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'She was 89 years old.

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'Sister Margaret Coyne provided her with care and companionship

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'for the last four years of her life.'

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In the mornings, I got her up, gave her personal care,

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prepared her breakfast, prompted her medication.

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Generally made her comfortable and spoke to her.

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In the beginning, she was wary of me going in.

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But as she saw I was harmless and just there to help her,

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she was more open and responded - really more trusting.

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'Elizabeth was a quiet and secretive lady,

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'but over time, she revealed her love of music.'

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I bought her a cassette player, gave it to her and she really loved it.

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She liked hymns and old songs,

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so I picked up any I could and made copies of them.

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'Elizabeth's husband Mohan died 20 months before her.

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'The loss hit her hard.'

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Sometimes she told me that during the night she was speaking to Mohan.

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She used to say he'd appear to her at night to talk to her.

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I think her whole life revolved round Mohan.

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'Elizabeth didn't have many possessions

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'and lived a very simple life.'

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I always was of the opinion that she was poor.

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I'd say she had enough to go and buy it now,

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but I really felt that she didn't have much money or any riches.

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'Elizabeth's frugality belied the fact that she owned a home in London's Belgravia,

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'one of the wealthiest districts in the world.

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'It was an indication for case manager David Milchard

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'that her estate was likely to be of high value.'

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We thought originally the estate would be minimum of about 300,000,

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primarily based on what we thought the value of the property was.

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'The team were working for a percentage of the estate,

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'so when the true value was eventually revealed,

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'they were in for a very pleasant surprise.'

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The value we were given by the Treasury solicitor

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when we got the claim through was £1.7 million.

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Which is very good!

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'An estate this large would attract a lot of competition from rival heir hunting firms,

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'so it was crucial that the team acted fast.

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'Straight away, David dispatched a researcher to Elizabeth's address,

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'in the hope of finding out more about her from neighbours.'

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We basically learned that the deceased and her husband

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hadn't lived in England for very long.

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Prior to coming here, they spent most of their time in America.

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'Having established that Elizabeth didn't have children,

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'the next step was to get hold of a death certificate,

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'which would provide the company with more vital clues.'

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It told us her date and place of birth, which was in Belfast.

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It also told us that her maiden name was Grogan,

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and that she was a widow of Mr Malhotra,

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who was described as an airline executive.

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'To find out the names of her parents, the team needed Elizabeth's birth certificate.

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'They concentrated their efforts in Northern Ireland, but progress was slow.'

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A tricky thing with Northern Ireland records, as opposed to England,

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is that you can't do a lot of work on spec.

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You've got to apply, in most cases, for the certificates

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to know you're going in the right direction.

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'It took several days for the birth certificate to reach David.

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'It was a tense wait.'

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Because it was taking a bit of time to get the research sorted out,

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at the back of my mind there was always a worry that some other company was also looking at it.

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Biggest fear was that there would be a local company in Belfast on the case.

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They're on the ground. They've got local knowledge.

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'Once the certificate finally arrived,

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'the team could start to build Elizabeth's family tree.

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'Her parents, James Grogan and Annie McKnight, married in 1906.

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'Records show that they had four other children...'

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Once we established the names of the brothers,

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we then searched to see what happened to them.

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We eventually found that they died without any children.

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'With no nieces or nephews to inherit her fortune,

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'the search was on for Elizabeth's aunts, uncles and cousins.

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'But even in her home town,

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'information about Elizabeth was hard to come by.

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'Death records show that both her parents passed away when she was a young girl.

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'It's thought that Elizabeth may have lived with relatives,

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'but after about 1950, there is no trace of her in Northern Ireland.

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'As her neighbour told the team she'd lived in America,

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'it seems likely she'd become one of the millions of Irish nationals

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'to emigrate there in search of a better life.'

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Migration's been a feature of Irish society for hundreds of years.

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People would be familiar with the large 19th-century migration,

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particularly after the famine in the 1840s.

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Actually, up until the 1950s and indeed until the 1980s,

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there was large-scale migration out of Ireland.

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'Census data shows that between 1951 and 1961,

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'half a million people left Ireland.

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'That's one-seventh of the entire population.'

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Migration is a complex process.

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The reasons why people migrate are varied.

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The main one would be economic.

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People are moving for jobs, for different opportunities

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and lifestyles for them and their families.

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There are also social reasons why people might migrate.

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If we think about what Irish society was like in the 1950s.

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It was very conservative, a very religiously traditional society.

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For young people there was perhaps the opportunity to move elsewhere,

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where they could have more freedom, a better lifestyle,

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maybe a sense of adventure as well, informing their migration choices.

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'Most of these migrants went to Britain,

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'where postwar reconstruction meant work was plentiful.

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'But many, like Elizabeth Grogan, headed west.'

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America in the 1950s was booming.

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In Irish culture, there's this figure, the "return Yank".

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This is somebody who's lived in America, an Irish migrant,

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who's done well, come back on holiday.

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They're usually seen as very glamorous, very exciting characters.

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They would have this strange language, this vocabulary,

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talking about refrigerators and vacuum cleaners,

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really typifying the consumer boom of 1950s America.

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For a lot of young people, this sold them an image

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of an American lifestyle that they wanted to emulate.

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'It's not known where in America Elizabeth Grogan went,

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'or what she did when she first got there.

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'But as she was worth £1.7 million by the time she died,

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'it seems likely that America was kind to her.'

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In general, Irish people did very well in the United States.

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There was a lot of upwards social mobility,

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so that within a generation,

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Irish families had progressed enormously and gone from working class to middle class.

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'As the search for Elizabeth's missing relatives continues,

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'a picture continues to emerge of her exciting American lifestyle.'

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The wife of a dispatcher would have enjoyed a certain...

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feeling of opportunity, glamour if you like.

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'Heir hunters use specialist skills

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'to track down thousands of rightful beneficiaries every year.

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'But not all cases can be cracked

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'and there are thousands of estates that remain unclaimed.'

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Cases will stay on the unclaimed list for 12 years

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from the date that the administration has been completed.

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That's the period of time that people still can come forward and claim the estate.

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'Today, we're focusing on two cases

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'that have so far eluded the heir hunters.

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'Could you be the beneficiary they've been looking for?

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'Heir hunters have struggled to find out any more information

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'about Janet or her family.

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'Could you be related to Janet?

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'Could you be in line to inherit a share of her estate?

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'As he died in Scotland, his case was published

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'by the Queen and Lord Treasurer's Remembrancer,

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'and was valued at £9,000.

0:21:450:21:47

'Did you know Charles? Could you be due a share of his £9,000 legacy?

0:21:480:21:53

'Here are those names once again.

0:21:560:21:58

'If you're one of their long-lost relatives,

0:22:010:22:04

'you could have a windfall coming your way.'

0:22:040:22:07

'Friday afternoon in Liverpool and Saul Marks

0:22:130:22:16

'of heir hunting firm Celtic Research

0:22:160:22:18

'is searching for relatives of a Watford woman called Mary Couzens.'

0:22:180:22:23

Oh, dear!

0:22:230:22:25

'So far, it's been a bumpy ride.

0:22:250:22:28

'A mistake in tracing Mary's father's family

0:22:280:22:30

'has cost Saul a whole day's work.

0:22:300:22:33

'And research on her mother's side has come to a grinding halt.

0:22:330:22:37

'But on the paternal side, things are looking more promising.'

0:22:370:22:42

We established that the deceased's father, Frederick Couzens,

0:22:420:22:45

was the fourth of eight children.

0:22:450:22:48

We've got two aunts on this family, who each married gentlemen

0:22:480:22:51

with very unusual names and failed to have children.

0:22:510:22:54

So we are making progress and things are a lot better than they were.

0:22:540:22:58

'Mary Couzens was an only child

0:23:000:23:02

'who spent her younger years caring for her parents,

0:23:020:23:05

'who both suffered from ill health.'

0:23:050:23:07

She lived with her mother and father up in Bushey

0:23:070:23:13

for most of her early life.

0:23:130:23:15

Well into her 30s and 40s, I think.

0:23:150:23:18

Her father was invalided out of the war.

0:23:180:23:22

She looked after him and her mother.

0:23:220:23:25

'Mary had green fingers and took charge of the shared garden

0:23:260:23:30

'in the sheltered accommodation where she lived.'

0:23:300:23:33

If she could ever get the chance of anyone taking her out in the car

0:23:330:23:37

she would buttonhole them to take her to a garden centre.

0:23:370:23:41

She would spend loads and loads of money on buying plants.

0:23:410:23:47

Mary's routine, especially in the summer, was gardening.

0:23:470:23:52

You can look in the garden and all the shrubs, pots, belong to Mary.

0:23:520:23:56

She spent hours and hours, lots of money out there.

0:23:560:24:01

So it's all hers. That's definitely her legacy.

0:24:010:24:05

It's good to remember her.

0:24:050:24:07

Cos I didn't know that... I'd feel so...

0:24:070:24:12

emotive about it.

0:24:120:24:14

But she brought a lot of life to this place

0:24:140:24:18

and...it's gone.

0:24:180:24:21

'In the office, heir hunter Saul is looking for Mary's aunts and uncles.

0:24:240:24:29

'Their living descendents would be beneficiaries to her estate.

0:24:290:24:33

'A search of census, marriage and birth records

0:24:340:24:37

'revealed that Mary's father Frederick

0:24:370:24:39

'was the fourth of eight children.

0:24:390:24:41

'The eldest, William, died at an unusually early age.

0:24:410:24:45

'When the First World War broke out in the summer of 1914,

0:24:480:24:52

'the British army consisted of just 200,000 men -

0:24:520:24:56

'tiny in comparison to the military power of other European nations.'

0:24:560:25:02

Virtually every other country had conscription.

0:25:020:25:05

On day one of the First World War,

0:25:050:25:07

the Germans, the French could put millions of men into the field.

0:25:070:25:10

It certainly wasn't equal, by any means.

0:25:100:25:13

'Both the British public and the government

0:25:130:25:16

'were at this point opposed to conscription.

0:25:160:25:19

'In order to swell the army's numbers,

0:25:190:25:21

'the Secretary of State for War, Lord Kitchener,

0:25:210:25:24

'had to launch a hard-hitting recruitment campaign.'

0:25:240:25:28

Kitchener's campaign is hugely successful.

0:25:280:25:31

He asked for 100,000 volunteers.

0:25:310:25:33

In no time at all, over a million men turn up.

0:25:330:25:37

'Mary Couzens' uncle William was one of them.

0:25:380:25:41

'A baker by trade, he gave up his job

0:25:410:25:44

'to join the Queen's West Surrey Regiment in September 1914.'

0:25:440:25:48

A lot of it was not so much about patriotism, King and country.

0:25:480:25:52

A lot of people saw it as a massive adventure,

0:25:520:25:55

the chance to have new clothes, new boots on your feet,

0:25:550:25:58

be properly fed and to have exercise and fresh air -

0:25:580:26:03

and go on a great European adventure.

0:26:030:26:05

That was quite a draw to a lot of people.

0:26:050:26:08

'Most Kitchener volunteers had at least six months' training

0:26:090:26:12

'before they were sent to fight in France.

0:26:120:26:15

'Service records show that William went to the front in December 1914,

0:26:150:26:19

'just three months after he joined up.'

0:26:190:26:22

They must have seen good soldier material in him.

0:26:220:26:25

The regular battalions who'd been out since the beginning

0:26:250:26:29

had taken a real battering.

0:26:290:26:31

They needed to make up the numbers,

0:26:310:26:33

so William's amongst the Kitchener men

0:26:330:26:36

who are sent to a regular battalion to make the numbers up.

0:26:360:26:39

'Sadly, William's career as a soldier was not to last for long.

0:26:390:26:44

'In May 1915, he lost his life at the Battle of Festubert

0:26:440:26:48

'in northern France.'

0:26:480:26:50

Festubert's a follow-on from the Battle of Aubers Ridge,

0:26:500:26:54

which had been a complete disaster, no ground gained whatsoever.

0:26:540:26:58

At about quarter to four in the morning they come under

0:26:580:27:02

very heavy German machine gun fire, then heavy artillery barrage.

0:27:020:27:06

It's pretty likely that's the point William Couzens is killed in action.

0:27:060:27:10

'Just 23 years old when he passed away,

0:27:110:27:14

'Mary's uncle William never married, nor had children.

0:27:140:27:18

'So his stem is a dead end for Saul.

0:27:180:27:22

'But he's made a breakthrough with one of her father's other siblings.

0:27:220:27:27

'He's learned that Frank had two children who, if still alive,

0:27:270:27:30

'would be Mary's first cousins.

0:27:300:27:33

'Saul has found a number for one of them.

0:27:330:27:36

'He's hoping he's about to speak to his first heir on this tricky case.'

0:27:360:27:41

We're working a case today

0:27:410:27:43

that we think may relate to your cousin, Mary Couzens.

0:27:430:27:48

Does that sound familiar to you at all?

0:27:480:27:51

'It's good news. Saul has found his first heir.'

0:27:510:27:55

Mary has died, sadly, and she didn't leave a will.

0:27:550:27:59

So you would be one of the heirs because you're one of the cousins.

0:27:590:28:03

You'd be entitled to a portion of what she had.

0:28:030:28:08

'But just when he thinks his luck's about to change, another upset.'

0:28:090:28:14

No, no. Who was that from?

0:28:140:28:17

'A rival heir hunting firm has beaten Saul to it.'

0:28:170:28:20

Is that right?

0:28:200:28:23

Hello?

0:28:230:28:24

Oh. I think he's hung up.

0:28:240:28:26

'The initial wrong turn in tracing Mary's father's family

0:28:280:28:31

'means he's now playing catch-up.'

0:28:310:28:34

He's invited me to send him stuff,

0:28:340:28:36

but I don't know who we're facing competition-wise

0:28:360:28:40

and what they might have offered him.

0:28:400:28:42

'As the afternoon rumbles on and he contacts more heirs,

0:28:420:28:46

'Saul finds he's constantly one step behind the competition.'

0:28:460:28:50

It wouldn't surprise me.

0:28:520:28:54

There's quite a few companies who do this work.

0:28:540:28:56

'Undeterred, Saul battles on.

0:28:560:28:59

'It's vital he tries to sign up as many heirs as possible,

0:28:590:29:03

'to cover his company's costs and, hopefully, make a small profit.

0:29:030:29:08

'Just before four o'clock, he gets the break he's been hoping for -

0:29:080:29:13

'an heir who hasn't yet been contacted by the competition.'

0:29:130:29:17

..You heard from us first.

0:29:170:29:19

Any questions you've got, feel free to give me a ring.

0:29:190:29:22

'Mary's father had four sisters.

0:29:230:29:26

'One of them, Harriet, had a son called Roy, Mary's first cousin.

0:29:260:29:30

'Roy has now passed away,

0:29:300:29:32

'so his son Tim will be in line to inherit.

0:29:320:29:36

'The news has come as a big surprise.'

0:29:360:29:39

Finding out all about Mary,

0:29:400:29:42

someone in my family I didn't really know.

0:29:420:29:46

'Tim is Mary's first cousin once removed,

0:29:460:29:50

'but can't remember ever meeting her.'

0:29:500:29:53

Finding out that Mary died...

0:29:530:29:56

It's a surreal feeling when you don't know somebody

0:29:570:30:01

but they're part of your family and they've passed away.

0:30:010:30:05

'Tim doesn't yet know how much money he's in line to inherit,

0:30:060:30:09

'but whatever there is will be put to good use.'

0:30:090:30:14

If there's some inheritance,

0:30:140:30:16

I've got two daughters who'd like to be getting married in the next couple of years.

0:30:160:30:21

Something will be going towards that.

0:30:210:30:24

It'll be a good party.

0:30:240:30:26

'In the office, things are looking up for Saul.'

0:30:270:30:30

That's a relief to speak to someone

0:30:300:30:33

who hasn't been contacted by the competition on this case.

0:30:330:30:37

Furthermore, Timothy, because the way the family has panned out,

0:30:370:30:42

he would get one whole branch of this.

0:30:420:30:45

If the others sign with the other company and we get just Timothy,

0:30:450:30:50

we'll have one branch at least - hoping for a bit more, though.

0:30:500:30:54

'One more phone call - to the granddaughter of Mary's aunt Ellen -

0:30:560:30:59

'lifts Saul's spirits further.'

0:30:590:31:03

She was really pleased that I explained exactly what the situation was,

0:31:030:31:07

who it was who had died and the general situation from here.

0:31:070:31:12

She's very happy to receive a contract from us, so I'm going to send her one.

0:31:120:31:18

'By the end of the day, Saul has identified nine heirs on Mary's father's side

0:31:180:31:23

'and has managed to speak to most of them.

0:31:230:31:26

'Even though in some cases the competition got there before him,

0:31:270:31:31

'he's going to send out contracts to all of them,

0:31:310:31:34

'in the hope that they choose to sign with him.

0:31:340:31:37

'It's now a race against time to catch the last post.'

0:31:370:31:41

After a pretty rocky start, having had the marriage certificate

0:31:410:31:45

prove to us that we'd traced the wrong family yesterday,

0:31:450:31:48

we've rectified it today.

0:31:480:31:50

We've contacted a load of paternal heirs

0:31:500:31:54

and we're just on the way to post the contracts.

0:31:540:31:58

Always a bit tight. Always get there at the last minute.

0:31:580:32:03

But they always seem to get there.

0:32:040:32:06

Someone upstairs likes us and looks out for us.

0:32:060:32:10

'A few weeks later, having found out her estate is worth around £11,000,

0:32:200:32:25

'Saul is able to bring the tricky case of Mary Couzens to a close.'

0:32:250:32:30

In total, there are ten heirs on the paternal side.

0:32:300:32:33

We've not signed everybody but we've signed quite a few of them.

0:32:330:32:37

We're fairly happy that we will at least cover our costs on this case.

0:32:370:32:41

There's a number of people who are very happy for us to represent them,

0:32:410:32:45

particularly to represent them, despite competition from other companies.

0:32:450:32:50

They've chosen us over others, so that's a relief.

0:32:500:32:54

It's welcome and we can move forward from there.

0:32:540:32:57

'In London, the team at heir hunting firm Fraser & Fraser

0:33:020:33:05

'were trying to track down beneficiaries to the £1.7 million estate of Elizabeth Malhotra.

0:33:050:33:12

'David Milchard was the case manager.'

0:33:120:33:14

It was quite a long haul, initially,

0:33:150:33:18

because we got a delay in getting into the family.

0:33:180:33:23

Once we got into the family,

0:33:230:33:25

it was fits and starts, really.

0:33:250:33:28

It took a lot longer than you would normally expect to take on a case.

0:33:280:33:33

'An estate this large would almost certainly attract the attention of rival firms,

0:33:330:33:38

'so it was time David's team could ill-afford to waste.

0:33:380:33:43

'Elizabeth Malhotra was a very religious lady.

0:33:450:33:49

'When she grew frail in her final years,

0:33:490:33:51

'it was the Church that came to her aid.

0:33:510:33:54

'Sister Margaret Coyne was her carer for four years.'

0:33:540:33:58

I've fond memories of Elizabeth.

0:33:580:34:00

I actually liked going in there,

0:34:000:34:02

because she had a dry sense of humour...

0:34:020:34:07

and she was happy.

0:34:070:34:10

I felt she was pleased to see me and I was pleased to see her.

0:34:100:34:14

I must say, I was sad when she departed.

0:34:140:34:16

'Elizabeth was also very private.

0:34:160:34:19

'When it came to talking about her past, she refused to open up.'

0:34:190:34:24

Most, at the end, will speak something about their past,

0:34:250:34:29

but Elizabeth never would.

0:34:290:34:32

She just seemed to have cut off completely.

0:34:320:34:34

I knew she was born in Belfast, went to America and married Mohan.

0:34:340:34:39

Beyond that, I knew nothing about her.

0:34:390:34:41

If she didn't want to speak about it, nothing would convince her to do so.

0:34:410:34:46

She was a determined lady.

0:34:460:34:48

'Having established that Elizabeth had no siblings, nieces or nephews to inherit her fortune,

0:34:500:34:56

'the team set about looking for aunts and uncles.

0:34:560:34:59

'If they had living descendents,

0:34:590:35:01

'they would be heirs to her £1.7 million estate.

0:35:010:35:05

'The first step was to establish whether Elizabeth's father, James Grogan,

0:35:070:35:11

'and her mother, Annie McKnight, had any brothers or sisters.

0:35:110:35:15

'It was no mean feat for case manager David Milchard.'

0:35:150:35:20

When you're looking at the family names McKnight and Grogan,

0:35:200:35:24

they're quite common in Northern Ireland.

0:35:240:35:27

So it didn't make our research very easy at all.

0:35:270:35:31

'Census records showed that Elizabeth's father

0:35:310:35:34

'had eight brothers and sisters.

0:35:340:35:36

'Four went on to have families of their own.

0:35:360:35:39

'These would be Elizabeth's first cousins and heirs to her estate.

0:35:390:35:44

'But when the company contacted one of them,

0:35:440:35:46

'they found that the delays in obtaining birth, marriage and death certificates had cost them dear.'

0:35:460:35:52

We discovered that the competition had, in fact, been working that side.

0:35:520:35:58

We subsequently learned that the prime reason they did better than us

0:35:580:36:03

was that one of our competitors' staff actually knew the family.

0:36:030:36:09

We still got several of the heirs signed up.

0:36:090:36:13

Unfortunately, we didn't get the whole lot.

0:36:130:36:15

'There was better news when it came to Elizabeth's mother's side.

0:36:160:36:20

'She also had eight brothers and sisters,

0:36:200:36:23

'four of whom had children.'

0:36:230:36:25

We were able to trace all of that family.

0:36:260:36:30

Some quite easily, some with more difficulty.

0:36:300:36:33

At the end of the day,

0:36:330:36:35

we managed to sign every member of that side of the family up.

0:36:350:36:40

'It was a good result for David, not to mention the heirs -

0:36:400:36:43

'like Elizabeth's first cousin once removed, Geraldine,

0:36:430:36:47

'who found out she was entitled to share in a fortune.'

0:36:470:36:50

I got the phone call and, er...

0:36:500:36:54

I couldn't believe it.

0:36:540:36:56

He said there's one and a half million pounds had been left.

0:36:560:36:59

I didn't know I had anyone who had that kind of money.

0:36:590:37:03

I'm really looking forward to finding out more about her.

0:37:030:37:07

I think she must have been a fascinating woman.

0:37:070:37:10

She obviously made a lot of money somewhere, cos there's money.

0:37:100:37:14

It would be lovely to find out more.

0:37:140:37:18

'Elizabeth left Belfast for America in the early 1950s.

0:37:190:37:23

'It's thought she eventually went to work for an airline

0:37:230:37:26

'and that's where she met her husband, Mohan Malhotra.

0:37:260:37:30

'Born in Pakistan, Mohan had come to America to work for TWA

0:37:320:37:36

'which, back then, was one of the country's biggest airlines.

0:37:360:37:40

'It was an exciting time to be in civil aviation,

0:37:400:37:44

'the beginnings of the glamorous world of transatlantic travel,

0:37:440:37:47

'when flying was still seen as the height of sophistication.'

0:37:470:37:51

Aviation was not just going from A to B.

0:37:520:37:56

It was the experience of travel. People enjoyed it.

0:37:560:37:58

The first class meal service was second to none.

0:37:580:38:02

We offered champagne, the best,

0:38:020:38:04

offered wines by name, served caviar.

0:38:040:38:08

And we had a trolley with roast beef.

0:38:080:38:12

You didn't fly as high or as fast,

0:38:120:38:14

but you could look out the window and see places you were flying over.

0:38:140:38:19

Today, you can't see anything except cloud.

0:38:190:38:21

Then, it was so exciting to watch the land moving slowly under you

0:38:210:38:26

and you could see the places you were flying over.

0:38:260:38:29

'Mohan Malhotra worked in Flight Operations as a dispatcher,

0:38:300:38:34

'a job which carried a huge responsibility.'

0:38:340:38:38

The job of a flight dispatcher was to operate the aircraft as safely as possible,

0:38:380:38:44

producing a flight plan that calculated the fuel required correctly,

0:38:440:38:49

to plan its track and the altitudes it was going to fly at,

0:38:490:38:53

when it was going to climb and descend.

0:38:530:38:55

He had to analyse all the data that he got from the Met Office,

0:38:550:38:59

and he'd brief the captain on all of this.

0:38:590:39:02

The role of Operations should not be underestimated.

0:39:020:39:05

Without that, no aircraft could go safely from its origin to its destination.

0:39:050:39:10

'As an important employee of one of the world's biggest airlines,

0:39:100:39:14

'Mohan and perhaps his wife Elizabeth would have enjoyed a certain status.'

0:39:140:39:18

In the '60s, people who worked for an airline were seen as fortunate.

0:39:180:39:24

It was an exciting time and a glamorous time, if you like.

0:39:240:39:28

I think the wife of a dispatcher -

0:39:280:39:30

whose job mustn't be underestimated, it was a very important role -

0:39:300:39:35

would have enjoyed a certain feeling of opportunity, glamour if you like.

0:39:350:39:42

She obviously travelled with him on their holidays

0:39:420:39:45

on their reduced rate tickets.

0:39:450:39:48

I would say, yes, she may have been the envy of her friends as well.

0:39:480:39:52

'Mohan is thought to have worked for TWA in the United States

0:39:520:39:56

'for more than 25 years

0:39:560:39:58

'before he and Elizabeth came to live in London in the mid 1990s.

0:39:580:40:03

'But many details of their lives,

0:40:030:40:05

'including how they came to accrue a £1.7 million fortune,

0:40:050:40:09

'remain a mystery.

0:40:090:40:11

'It's left heir Geraldine with some unanswered questions.'

0:40:110:40:15

I wonder what her motives might have been for going to America.

0:40:150:40:20

She was incredibly brave, I would have thought,

0:40:200:40:23

not only going to America, meeting someone from another country,

0:40:230:40:27

from Pakistan, no less, getting married.

0:40:270:40:31

I often wonder is that possibly why

0:40:310:40:33

no-one ever heard from her again in Ireland.

0:40:330:40:36

Maybe she thought that wouldn't have been acceptable here.

0:40:360:40:39

'But finding out she's an heir has given Geraldine a golden opportunity

0:40:410:40:46

'to find out more about her other relatives.'

0:40:460:40:49

One of the great benefits of finding out all about this

0:40:490:40:53

is finding out that we do have all this family.

0:40:530:40:57

There's some in Canada. I believe there's some in America.

0:40:570:41:01

There's people here in Belfast, for goodness' sake, I didn't even know existed.

0:41:010:41:05

I'm ever hopeful that at the end,

0:41:050:41:08

when everything is settled and we hear what's happening,

0:41:080:41:13

that maybe we could all... get together? You never know.

0:41:130:41:17

And we'll raise a toast to Elizabeth and thank her very much.

0:41:170:41:20

For not only the money but for letting us get to know each other.

0:41:200:41:25

'Elizabeth's £1.7 million estate will be divided between 81 heirs,

0:41:270:41:32

'but the company didn't manage to sign up all of them.'

0:41:320:41:36

We've signed about 53, 54.

0:41:360:41:39

So we've signed the majority of the heirs.

0:41:390:41:43

Having said that, it doesn't mean we get the majority of the fees,

0:41:430:41:47

because it depends on the degree of relationship

0:41:470:41:51

and how many people are in each individual part of the family.

0:41:510:41:57

'The sheer number of heirs means Geraldine's share of the estate is unlikely to be a fortune.

0:41:580:42:04

'Whatever she gets, for her, it's a welcome bonus.'

0:42:040:42:08

Emigration has always been a big thing for the Irish.

0:42:080:42:13

Loads of people went to America. Seems to have been their first port of call.

0:42:130:42:18

And what they did when the people went away, they used to look after their families at home.

0:42:180:42:24

There was an expression when we were growing up,

0:42:240:42:27

if you got money, a windfall of some description,

0:42:270:42:31

"Ah! It's money from America!"

0:42:310:42:33

It's so funny now that this lady who lived in America

0:42:330:42:37

has brought all of this money back and now it's come to us.

0:42:370:42:41

It's, yet again, money from America.

0:42:410:42:43

'If you would like advice

0:42:470:42:49

'about building a family tree or making a will, go to:'

0:42:490:42:55

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