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Lincolnshire. -- a six-year-old boy. Police believe it was a tragic | :00:02. | :00:10. | |
accident. It is now time for The Bottom Line. Whenever struggled to | :00:10. | :00:13. | |
get middle aged guests on this programme so today we depart from | :00:13. | :00:19. | |
our normal service with three young entrepreneurs - all enthusiastic | :00:19. | :00:25. | |
twenty-somethings. They will not be a grey hair in the studio unless | :00:25. | :00:29. | |
there is the challenge of setting up their own business has got to | :00:29. | :00:39. | |
:00:39. | :00:55. | ||
The guests are: Suleman Sacranie, founder of online wholesaler | :00:55. | :00:58. | |
99pwholesaler.com. Kelly Goss of independent fashion brand Rock n' | :00:58. | :01:08. | |
:01:08. | :01:09. | ||
Needle. Louis Barnett, founder of luxury chocolate maker Chokolit. | :01:09. | :01:15. | |
company is now moving in to allowing all these people allowing | :01:15. | :01:23. | |
goods on the cash and carry and compare prices. 99pwholesaler.com. | :01:23. | :01:33. | |
I found at a fashion label named Rock'n'Needle in 2008. I started | :01:33. | :01:40. | |
the business when I was studying. I a designer collections which are | :01:40. | :01:43. | |
wholesalers into boutiques and I am a represented by an agency in | :01:43. | :01:53. | |
:01:53. | :01:55. | ||
Brussels. By founded Chokolit in 2004. We are a luxury chocolate | :01:56. | :02:01. | |
maker - from cakes to everything, selling all over the world and | :02:01. | :02:06. | |
doing 5% of our business in the UK. We are all natural and nothing in | :02:06. | :02:16. | |
:02:16. | :02:21. | ||
it then they should not be there. Welcome. 99pwholesaler.com is an | :02:21. | :02:29. | |
internet wholesale retail or? the end of gold has always been to | :02:29. | :02:35. | |
develop a comparison engine because I have been brought up with a | :02:35. | :02:42. | |
family... My father is a shopkeeper... They go around saying | :02:42. | :02:46. | |
which is the cheapest cash and carry an even for the sake of 10p | :02:46. | :02:51. | |
There will travel 20 miles not realising the ensure it is costing | :02:51. | :02:57. | |
them... I dropped out of university to develop these. I was studying | :02:57. | :03:02. | |
chemistry. They used to drink lots of coffee in the cafeteria because | :03:02. | :03:09. | |
it got so boring. Do you think that is a good idea dropping out? At the | :03:09. | :03:15. | |
time it was the worst decision. When I dropped out, I did not | :03:15. | :03:20. | |
realise it was a nightmare. To get the initial model going, it was | :03:20. | :03:26. | |
about finding when the company. You have to buy a domain name. The | :03:26. | :03:32. | |
worst thing is you have all these dreams - I am going to be a | :03:32. | :03:36. | |
millionaire tomorrow. The reality was I was buying products for | :03:36. | :03:42. | |
customers, put in an in a box and making a loss. In terms of the | :03:42. | :03:49. | |
customer experience, can I go to the website? There are two sides a | :03:49. | :03:56. | |
retail side which a normal customer can go in there. Is it all | :03:56. | :04:04. | |
99pwholesaler.com? And the wholesale side which doesn't deals | :04:04. | :04:14. | |
:04:14. | :04:14. | ||
for 24 hours because shop keepers when Daley offers a required. -- | :04:14. | :04:23. | |
and Daley offers. It will be launching in March. And then ate | :04:23. | :04:32. | |
you will create a comparison shop. Tell us about Rock'n'Needle? It is | :04:32. | :04:41. | |
a fashion label. I design collections. I have people and nine | :04:41. | :04:47. | |
with an agency in Brussels and we will sell the collection to mainly | :04:47. | :04:52. | |
Independent boutiques. You did not drop out of university, you studied | :04:52. | :04:59. | |
fashion and design? I went to the fashion Academy for a year where I | :04:59. | :05:03. | |
did a diploma or and before that I did a national diploma for two | :05:03. | :05:13. | |
:05:13. | :05:13. | ||
years. Upon my experience -- experience... But you didn't study | :05:13. | :05:18. | |
some of the technicalities off of the business you a ring. | :05:18. | :05:24. | |
Rock'n'Needle - the needle is a reference to tattoos? There is a | :05:24. | :05:32. | |
tad too inspiration? It is inspired by rock'n'roll culture, sewing | :05:32. | :05:39. | |
needle, a tad too needle, vinyl needle and the Rock'n'Needle. | :05:40. | :05:48. | |
were inspired by a tad too is that here you do not? No. There is no | :05:48. | :05:56. | |
inconsistency? People were quite surprised when I showed up with no | :05:56. | :06:06. | |
:06:06. | :06:08. | ||
stance on wore tattoos. -- stance. How old are you now? 22. How is the | :06:08. | :06:14. | |
business going? I would rather not disclose the turnover. Last year I | :06:14. | :06:21. | |
had to change all my processes and I used to make the closing myself | :06:21. | :06:25. | |
and obviously that was her very small run to boutiques and I did | :06:25. | :06:30. | |
not want to carry on like that because I wanted to grow. Last | :06:30. | :06:37. | |
August I started to outsource my manufacturing and did my first | :06:37. | :06:45. | |
trade show in Bell's Court and signed up with an agency to develop | :06:45. | :06:50. | |
began distribution. I cannot force you but you have a couple of staff? | :06:50. | :06:59. | |
It is not just you working? There are four of last... Sometimes five. | :06:59. | :07:07. | |
Louis Garnett Chokolit. I started when I was 12 years-old. I left | :07:07. | :07:12. | |
school when hours 11. I was told by the teacher was a lap to take the | :07:12. | :07:15. | |
exams because they could not right. I'd have some outside tutoring and | :07:15. | :07:25. | |
:07:25. | :07:29. | ||
at that time I was diagnosed with a number of diagnosis says. -- | :07:29. | :07:34. | |
diseases. I dropped out when I was 11. There are only two things are | :07:34. | :07:40. | |
ever enjoy doing with my spare time after school and that was cooking | :07:40. | :07:44. | |
and animals. The first thing I ended up doing was working with | :07:44. | :07:53. | |
birds of prey. Then I moved on from that... I got asked by my Auntie to | :07:53. | :07:59. | |
make a cake for a 50th birthday and that when on to local family and | :07:59. | :08:06. | |
friends and it grew and grew. As these things happen in life, back | :08:06. | :08:12. | |
in 2005, I saw a couple of products and recognise that there were local | :08:12. | :08:18. | |
businesses as well. I told the so manager I made chocolates and he | :08:18. | :08:23. | |
shook me away with a business about. A founder head office and they | :08:23. | :08:33. | |
:08:33. | :08:34. | ||
asked me for a meeting after a couple of days. Bring us up to date. | :08:34. | :08:41. | |
For some reason, for various decisions, we were very small and a | :08:41. | :08:46. | |
naive and business. We went from very small to very large very | :08:46. | :08:52. | |
quickly. As we realise now, we were overtrading a little bit but we | :08:53. | :09:00. | |
grew very quickly as a brand. After the end of 2008, a couple of things | :09:00. | :09:05. | |
happen in our business. The UK market started to drop out. In 2009 | :09:05. | :09:12. | |
I started to look for exports. Ice that had an export programme and | :09:12. | :09:19. | |
now, two years later, or we do 5% in the UK. Just 5%, the rest is | :09:19. | :09:28. | |
exports. How old are you now? 20. How big is the Business? | :09:28. | :09:32. | |
problem with the business is we are going through a real transitional | :09:32. | :09:38. | |
phase. We went from a UK-based business to an export business. We | :09:38. | :09:44. | |
when from having a production site with 10 local staff and then we | :09:44. | :09:49. | |
split into production starts -- sides in the UK. We are setting a | :09:49. | :09:54. | |
site in Mexico at the moment. is the turnover? The problem with | :09:54. | :09:59. | |
the turnover... What I love about you, is you never answer the | :09:59. | :10:07. | |
question. Go on, what is the story on the turnover? Here you are | :10:07. | :10:16. | |
asking about turnover and that mack we could get to the Public Domain | :10:16. | :10:20. | |
that mack it is the one question I get asked in the UK but in any | :10:20. | :10:23. | |
other country I do not. It is more about the achievement of what | :10:24. | :10:28. | |
you're doing. I am not trying to take it away from you but it is | :10:28. | :10:33. | |
interesting to get a rough idea of the scale of the business. You | :10:33. | :10:39. | |
employ people and outsource? We and poi people. In the next month we | :10:39. | :10:43. | |
are going to open a brand new production site in the UK. Across | :10:43. | :10:49. | |
the world we probably have 20 or 30 staff at any one time. But the | :10:49. | :10:53. | |
production changes constantly. are all at the start of your | :10:53. | :11:00. | |
business careers. Let us talk about some of the headaches. Three young | :11:00. | :11:05. | |
entrepreneurs - what is the thing you lose most sleep over? I would | :11:05. | :11:09. | |
guess it would be raising capital or getting investment in the | :11:09. | :11:19. | |
:11:19. | :11:23. | ||
business. Cash flow. In the early days, or supporting yourself can be | :11:23. | :11:28. | |
a nightmare. You're putting all your money in the business. | :11:29. | :11:35. | |
cannot pay yourself a salary? not even that. I was more than | :11:35. | :11:45. | |
prepared to do struggle to start the business but the enterprise | :11:45. | :11:54. | |
grant I looked into, for example, he had to be on ships seeker a liar | :11:54. | :11:57. | |
and the share allowance for six months. That is utterly illogical | :11:57. | :12:07. | |
to me. Because I had not been on any benefits at all. I do not | :12:07. | :12:12. | |
understand how... Y six months for a start? You are not going to reach | :12:12. | :12:18. | |
six mums and suddenly decide you're going to be an entrepreneur. It is | :12:18. | :12:21. | |
off-putting for people that could be looking at that as a career | :12:21. | :12:30. | |
choice. What capital did she use? had a loan of Prince Charles and | :12:30. | :12:34. | |
charity. It is interesting, with that, you have to be making | :12:34. | :12:40. | |
repayments straight away which I have got such a strong view on | :12:41. | :12:46. | |
considering students who come out of university do not have to pay | :12:46. | :12:52. | |
back their minds until they reach a certain income bracket. University | :12:52. | :12:56. | |
was good for one thing, I ended up with the enterprising scheme where | :12:56. | :13:02. | |
they give you �5,000. I got into that programme straight away and it | :13:02. | :13:10. | |
was really good. You got your student loan. You have all had to | :13:10. | :13:16. | |
sum or thought of some not entirely commercial support. The Prince's | :13:16. | :13:26. | |
:13:26. | :13:29. | ||
I don't understand. I applied for funding from the Welsh Assembly | :13:29. | :13:33. | |
Government. I was not eligible because I did not have a degree. I | :13:34. | :13:40. | |
don't understand a lot of these processes. If I have potential | :13:40. | :13:45. | |
orders at the time and significant injures, I do not understand how | :13:45. | :13:52. | |
having a degree is more important than what is happening. Did you | :13:52. | :13:58. | |
have government money? We had a grant from the master scheme about | :13:58. | :14:06. | |
two years in. What is the Masters team? It was opened by the Midlands. | :14:06. | :14:12. | |
It was graphic design and Wear Development. We were such a small | :14:12. | :14:20. | |
business. We had about 30 clients when I started in 2004, my grandad | :14:20. | :14:27. | |
bought my first chocolate tin. Their age has brought some benefits, | :14:27. | :14:33. | |
it had its downside. From my point of view, in my industry, chocolate | :14:34. | :14:41. | |
and food is quite a snob industry. I found a lot of disrespect to | :14:41. | :14:50. | |
start it when I was meeting by years. Had defaced other things | :14:50. | :15:00. | |
:15:00. | :15:01. | ||
because of your youth? -- had you faced. I am quite fortunate now. I | :15:01. | :15:07. | |
had people in my business to have grey hair. I came across quite | :15:07. | :15:10. | |
professional but you could tell they were thinking they had a kid | :15:10. | :15:14. | |
sitting in front of them. White other headaches? You have not | :15:14. | :15:24. | |
:15:24. | :15:26. | ||
spoken much about the expansion of Your Business. You go from selling | :15:26. | :15:32. | |
their own staff in your own little studio at to having to outsource it. | :15:32. | :15:38. | |
The most difficult thing was the cost. I did not have anybody in | :15:38. | :15:45. | |
that field who I could ask what the average Markup, what is a good | :15:45. | :15:53. | |
price, what is a bad price. I were shooting in the dark. Even business | :15:53. | :15:58. | |
centres, I never got any straight answers on price setting. They | :15:58. | :16:05. | |
would recommend a business plan writing course Budgen no-one will | :16:05. | :16:15. | |
:16:15. | :16:19. | ||
ever tell me, no that is a rubbish price. -- but no-one. There is | :16:19. | :16:27. | |
something wrong here. It was only until I chatted with two investment | :16:27. | :16:34. | |
backers where I finally got some sound advice about my pricing. | :16:34. | :16:37. | |
are the first person to have a positive remark about investment | :16:38. | :16:47. | |
bank people. They help you. They gave you a straight answer. I am | :16:47. | :16:52. | |
not going to lie about it. If it was not for them, I would still be | :16:52. | :17:02. | |
:17:02. | :17:04. | ||
charging too much. They taught you to put the price down. Yes. You do | :17:04. | :17:13. | |
not have to worry about pricing because it is all 99p. I do not | :17:13. | :17:17. | |
know about the rest of you, but business models do change and they | :17:17. | :17:27. | |
changed quite drastically. I went from a retail site two Getting To | :17:27. | :17:36. | |
the End goal. It is about selling advertising space which is | :17:37. | :17:43. | |
different to what we were doing before. | :17:43. | :17:47. | |
We spoke about the headaches and challenges you face in your | :17:47. | :17:52. | |
businesses. I want to move to the next chapter which is where you | :17:52. | :17:56. | |
will go in terms of selling your business or parts of your business. | :17:56. | :18:00. | |
We often think of entrepreneurs hanging on for too long and not | :18:00. | :18:04. | |
letting other people getting involved. Are you keen about having | :18:04. | :18:11. | |
other investors taking part? You do not have any external investors. | :18:11. | :18:16. | |
am in discussion by I own 100% of it. I want to get other people | :18:16. | :18:25. | |
onboard. I am happy to give away part of the business. I am not | :18:25. | :18:35. | |
bothered about saying I own 100%. How much could you use? 20-40%. | :18:35. | :18:41. | |
That is what I am prepared to give away. What about you? I have | :18:41. | :18:51. | |
:18:51. | :19:00. | ||
investors now. Individuals do not make things up, teams do. Would you | :19:00. | :19:04. | |
rather own 22-day to the scent of �10 million. That is a famous | :19:04. | :19:10. | |
phrase. One had to present a nothing is not very good. How much | :19:10. | :19:20. | |
are you -- do you own? They do 5%. Still in a scheme in the game? | :19:20. | :19:29. | |
Still early on in the business. It gets tricky. Do I want to carry on | :19:29. | :19:35. | |
or is it time to exit? The most important part is you should have | :19:35. | :19:44. | |
an exit strategy. Do you have to have an Tasered strategy? You will | :19:44. | :19:48. | |
stay in your business. You will carry on designing. -- exit | :19:48. | :19:58. | |
:19:58. | :20:00. | ||
strategy. As long as it makes money. I'm happy to stay. De-seed as, I am | :20:00. | :20:07. | |
building this business are up, and together we said and then I retire. | :20:07. | :20:13. | |
-- do you see it. I do see it as a long-term setting because I have | :20:13. | :20:20. | |
nothing else going on. It is believed all or nothing. If you | :20:20. | :20:29. | |
sold your business, which is set up another business? Hard to say. | :20:29. | :20:37. | |
about you? We are looking at an exit strategy. It is knowing when | :20:37. | :20:45. | |
to get to that strategy stage. Last here, Whitaker on the first two new | :20:45. | :20:51. | |
investors. -- we talked on. There will be an exit strategy in the | :20:51. | :20:59. | |
next five years. What we do? I will also -- always keep my hands in his | :20:59. | :21:03. | |
-- chocolate that I have other responsibilities as well. What will | :21:03. | :21:11. | |
you do? That is a good question. I have no idea at the moment. | :21:11. | :21:15. | |
problem with investors is if they take too much of the business, and | :21:15. | :21:21. | |
your state goes to know, you do not have been up of a business to feel | :21:21. | :21:30. | |
like... The most important thing is, 40% of start-ups fell in the first | :21:30. | :21:35. | |
year. Geeky thing is, any investor coming in the first year is such a | :21:35. | :21:43. | |
huge risk, it depends on how much they put in, you have to think | :21:43. | :21:53. | |
:21:53. | :22:02. | ||
yourself, in the first year, which is the most crucial year at... It | :22:02. | :22:09. | |
is a time and a place. Four investors it is more of a strategic | :22:09. | :22:17. | |
role. I was losing a be part of my Business but the investors also | :22:17. | :22:24. | |
owned a print company. A product and Industry, the perfect fit far | :22:24. | :22:31. | |
as is the raw product and the packaging. We have become a part of | :22:31. | :22:38. | |
a bigger business. That was important for me in. My role in the | :22:38. | :22:43. | |
business is very specific. I have been there from the start and I | :22:43. | :22:48. | |
developed many recipes. I am very much the face of the business. | :22:48. | :22:55. | |
However small my role is, I will still be very influential because | :22:55. | :23:02. | |
it is my brand and I do all of the recipe development. That is | :23:02. | :23:10. | |
important. For my company, the investor's own a number company. -- | :23:10. | :23:18. | |
another company. We could have a 3 million pound portal without having | :23:18. | :23:23. | |
to pay for it because we had the way company backing out business. | :23:23. | :23:29. | |
If it came to the stage of exit, the company is part of this company | :23:29. | :23:36. |