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Senators in the United States have confirmed Neil Gorsuch | :00:00. | :00:00. | |
as a Supreme Court judge, following a year long political | :00:07. | :00:09. | |
I'll run you a bath and play some relaxing music | :00:10. | :00:44. | |
You 17,000 Tweets, 16 e-mails, and 105 fake news updates. | :00:45. | :00:54. | |
Your boss sent an e-mail asking if he can stop | :00:55. | :01:01. | |
There is a quinoa, sapphire, and ginger scallop bake | :01:02. | :01:06. | |
I'm setting the oven to come on now and ordered a bottle | :01:07. | :01:11. | |
of his favourite wine to be delivered at seven. | :01:12. | :01:14. | |
And order some chocolate double-fudge cake. | :01:15. | :01:15. | |
Shall I apply for a gym membership for you? | :01:16. | :01:23. | |
Now, one day we really will have artificially intelligent personal | :01:24. | :01:26. | |
assistants which we can really talk to and who know us better | :01:27. | :01:29. | |
than we know ourselves, like Pretend Rory. | :01:30. | :01:31. | |
Now, we're not there yet, but we are well on the way. | :01:32. | :01:46. | |
What started in our phones with names like Siri, | :01:47. | :01:49. | |
Cortana, and, uh, "OK, Google," can now control our homes | :01:50. | :01:52. | |
And this week, Google's Home is launched in the UK. | :01:53. | :02:00. | |
Now, it is all well having these intelligent personal assistants | :02:01. | :02:03. | |
to which we can ask anything into their permanently open ears, | :02:04. | :02:06. | |
but the more we use them, the more trust we are going to have | :02:07. | :02:10. | |
OK, Google, is Obama planning a coup? | :02:11. | :02:17. | |
For example, in his day job, the BBC's tech correspondent, | :02:18. | :02:26. | |
Rory CJ, recently discovered that you can't always believe | :02:27. | :02:29. | |
Obama may in fact be planning a communist coup at the end | :02:30. | :02:36. | |
That fake news story just happened to be the top search result | :02:37. | :02:41. | |
Well, Dan Simmons has been looking at some of the other unintended | :02:42. | :02:47. | |
consequences of living with these devices. | :02:48. | :02:50. | |
As we transition from controlling things through screens | :02:51. | :02:52. | |
to using our voice, for those providing services things | :02:53. | :02:55. | |
I'm in the BBC's Blue Room, a space where the broadcaster tests | :02:56. | :03:05. | |
And with voice-assistance, it's not all going smoothly. | :03:06. | :03:11. | |
Alexa, when's the next train to Manchester? | :03:12. | :03:20. | |
Sorry, I didn't understand the question I heard. | :03:21. | :03:22. | |
If you have to find out when the next train to Manchester | :03:23. | :03:26. | |
is, right now you have to say, "open the National Rail App, | :03:27. | :03:29. | |
tell me when the next train to Manchester is," and go | :03:30. | :03:32. | |
through a number of steps to achieve that. | :03:33. | :03:34. | |
You have to remember a number steps to find out content | :03:35. | :03:43. | |
And that disadvantage applies to search results too. | :03:44. | :03:50. | |
Up until now, websites aimed to be on the first page of results. | :03:51. | :03:54. | |
With voice assistants, just one answer comes back. | :03:55. | :03:56. | |
Fine if it's a right-wrong definitive answer, the ones that | :03:57. | :04:00. | |
The moon is 384,400 kilometres from Earth. | :04:01. | :04:04. | |
More controversial if you are looking for a product or service. | :04:05. | :04:12. | |
For anyone else, how did you get to that position? | :04:13. | :04:14. | |
Only one person can have the first spot. | :04:15. | :04:17. | |
Everyone else will have to figure out what did they do, | :04:18. | :04:20. | |
how do they work with Amazons and Googles to make sure | :04:21. | :04:23. | |
their content and their results are there first. | :04:24. | :04:26. | |
This is not the end of the world, it is just the end of competition | :04:27. | :04:31. | |
Oxford University is home to one of the world's most influential | :04:32. | :04:39. | |
thinkers when it comes to competition. | :04:40. | :04:41. | |
If we use our assistants to buy stuff, Ariel believes there'll be | :04:42. | :04:44. | |
consequences, and they won't be unintended ones. | :04:45. | :04:55. | |
That shift from an on line environment to the digital helper, | :04:56. | :04:58. | |
You have a helper that is voice-activated, you are one step | :04:59. | :05:05. | |
further from the ability to look for outside options. | :05:06. | :05:07. | |
Your ability to check whether the price you received | :05:08. | :05:10. | |
You tell your helper, "order me one, two, three," and you just assume | :05:11. | :05:14. | |
that the helper will serve your needs. | :05:15. | :05:21. | |
The likelihood is that in a two-side market, | :05:22. | :05:23. | |
the helper is actually serving the platform. | :05:24. | :05:25. | |
Today, your assumption, our default assumption, | :05:26. | :05:27. | |
is that the price you receive is the competitive price. | :05:28. | :05:32. | |
And you're suggesting that it won't be? | :05:33. | :05:34. | |
A walk down Oxford's Cornmarket Street reveals something | :05:35. | :05:43. | |
the Professor believes won't be around much longer on line. | :05:44. | :06:16. | |
Doing something like that will not help them find | :06:17. | :06:18. | |
So we want to make sure we are focused on what they want. | :06:19. | :06:23. | |
Amazon told us "There is lots of potential and room | :06:24. | :06:26. | |
Our job is to innovate on behalf of the customer and then | :06:27. | :06:30. | |
But perhaps what these home assistants are most useful | :06:31. | :06:33. | |
for is what they are becoming most known for, and that's controlling | :06:34. | :06:36. | |
Look, I know we have not seen each other, | :06:37. | :06:47. | |
and you think I am crazy, but I was just passing by, and... | :06:48. | :06:50. | |
Oh, wait, have you still got that stupid voice control thing, | :06:51. | :07:00. | |
But the lights were real, even though the oven and the front | :07:01. | :07:32. | |
door was faked a little bit by us to just show you what the potential | :07:33. | :07:36. | |
is of this technology if it cannot recognise your voice. | :07:37. | :07:39. | |
In actual fact, Amazon tell us the unlock feature for doors is not | :07:40. | :07:42. | |
available on the Echo, and that may be the biggest | :07:43. | :07:45. | |
admission there is that there is a lot to be done with security | :07:46. | :07:49. | |
When computing power was limited, the text adventure that players | :07:50. | :08:15. | |
head-scratching puzzles and mysteries, all brought to life | :08:16. | :08:17. | |
by typing instructions into the game. | :08:18. | :08:19. | |
But the reason that I've taken us on this journey down 32 kilobyte | :08:20. | :08:23. | |
It's a game that I've been playing on this, | :08:24. | :08:31. | |
And it's a title that reminds me of those old text adventures | :08:32. | :08:35. | |
Leading you through the Abbey, Abbess approaches one | :08:36. | :08:40. | |
Now, you might think playing a game on one of these is like trying | :08:41. | :08:49. | |
Because the Echo, of course, lacks a screen, or any other way | :08:50. | :08:59. | |
of interacting with it other than barking commands at it. | :09:00. | :09:02. | |
But that is exactly how the game I'm about to play works. | :09:03. | :09:05. | |
The player must solve a murder in a fantasy realm. | :09:06. | :09:13. | |
The game plays like an interactive version of an audio book - | :09:14. | :09:17. | |
you get a bit of dialogue, then it waits for a response. | :09:18. | :09:26. | |
Surprisingly, it commands quite a bit of your attention, | :09:27. | :09:29. | |
and it's quite a relaxing way to play a game, although that | :09:30. | :09:32. | |
relaxing mood is shattered when you hear this... | :09:33. | :09:48. | |
Would you like to talk to the Abbess now? | :09:49. | :10:03. | |
As the action progresses, it can shatter the illusion | :10:04. | :10:21. | |
and become increasingly frustration when it does not understand | :10:22. | :10:24. | |
Which is obviously a bit of a problem for a game you play | :10:25. | :10:32. | |
When it does work, though, Runescape on Echo is a fun | :10:33. | :10:49. | |
It also points to the potential these devices have beyond reading | :10:50. | :10:53. | |
at the weather to you or reciting rubbish jokes. | :10:54. | :10:55. | |
Runescape is available by the Skill section of the Alexa app. | :10:56. | :11:20. | |
That is it for this weak. Follow us on line. Thank you for your | :11:21. | :11:29. | |
interactions with us on Twitter, which included changing the name of | :11:30. | :11:33. | |
one person, the assistant. So thank you, Rory. Thank you for watching. | :11:34. | :11:38. | |
We will see you soon. | :11:39. | :11:40. |