Browse content similar to 04/06/2013. Check below for episodes and series from the same categories and more!
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Politics. Is it too easy to schmooze politicians? Parliamentary | :00:46. | :00:50. | |
authorities are recovering dozens of security passes after the latest | :00:50. | :00:56. | |
revelations about lobbying. Plans to overhaul legal aid in England and | :00:56. | :00:59. | |
Wales have been criticised by barristers, who say the changes | :00:59. | :01:02. | |
threaten a world-renowned justice system. | :01:02. | :01:06. | |
How can we produce enough electricity in the future? We will | :01:06. | :01:12. | |
talk to the energy secretary, Ed Davie, about the Energy Bill. | :01:12. | :01:17. | |
And remember Swampy? Can direct action ever make a difference? On | :01:17. | :01:21. | |
the 100th anniversary of the death of a suffragette, we will discuss | :01:21. | :01:23. | |
whether protests can still lead to change. | :01:23. | :01:27. | |
All that in the next hour. And with us for the whole programme today is | :01:27. | :01:29. | |
the former Labour Lord Chancellor, Charlie Falconer. Welcome back to | :01:29. | :01:32. | |
the Daily Politics. Let's start with the parliamentary lobbying scandal | :01:32. | :01:36. | |
that continues to rumble through Westminster. Yesterday afternoon the | :01:36. | :01:38. | |
government said it would bring forward legislation on lobbying | :01:38. | :01:43. | |
before the summer recess after all. And last night the House of Commons | :01:43. | :01:45. | |
authorities announced they are reviewing 80 Commons security passes | :01:45. | :01:53. | |
in order to validate their use. For the latest on this let's talk to our | :01:53. | :02:00. | |
political correspondent Carole Walker. So, what is happening with | :02:00. | :02:06. | |
those passes? We have had a statement from the House of Commons | :02:06. | :02:10. | |
commission in the last few minutes, it seems they are checking all of | :02:10. | :02:17. | |
those passes to see exactly who they have been issued to and who these | :02:17. | :02:20. | |
all party Parliamentary groups are using and allowing access to the | :02:20. | :02:25. | |
House of Commons. Underlying this is a concern that these all-party | :02:25. | :02:29. | |
parliamentary groups can be set up on a huge range of issues. You have | :02:29. | :02:33. | |
got ones you might expect on economic's and banking, defence and | :02:33. | :02:38. | |
diplomacy in the Middle East, but there are all-party parliamentary | :02:38. | :02:45. | |
groups on cider, hockey and cheese. That is why the Speaker has | :02:45. | :02:49. | |
introduced a review of these all-party parliamentary groups. How | :02:49. | :02:53. | |
they work and what exactly they are doing and, indeed, if the passes | :02:53. | :02:56. | |
they are handing out, because the concern is that some of these could | :02:56. | :02:59. | |
be falling into the hands of lobbyists once they get into the | :02:59. | :03:06. | |
palace of wisdom and stare. They are then in a very good position to | :03:06. | :03:08. | |
collar individual parliamentarians and ministers. -- the concern is | :03:08. | :03:12. | |
some of these could be falling into the hands of lobbyists once they get | :03:13. | :03:20. | |
into the Palace of Westminster. Plans to limit organisations' | :03:20. | :03:24. | |
funding of political parties has been thrown in at the last minute. | :03:24. | :03:28. | |
What is the reaction been from unions and the Labour Party? They | :03:28. | :03:32. | |
are, frankly, furious. The minister in the house this morning confirmed | :03:32. | :03:37. | |
there would be legislation to introduce a register of lobbyists, | :03:37. | :03:42. | |
she defended this idea of including this question of the money that | :03:42. | :03:46. | |
third parties, including the unions, give to parliamentary | :03:46. | :03:50. | |
parties. She said it was part of being open and transparent about the | :03:50. | :03:55. | |
funding and influences on politics. But one Labour MP described this as | :03:55. | :04:04. | |
shoddy tactics and certainly we know that now these hopes you might have | :04:04. | :04:07. | |
about ensuring a swift passage of legislation on a register of | :04:07. | :04:12. | |
lobbyists, it will not get a cross-party consensus if they are | :04:12. | :04:16. | |
trying to throw in questions about trade union funding, which throws | :04:16. | :04:21. | |
into doubt the whole process. Thank you. Charlie Falconer, as part | :04:21. | :04:26. | |
of the Labour Party, will you try to stop this going through? I and the | :04:26. | :04:31. | |
Labour Party will strongly support legislation to deal with lobbying, | :04:31. | :04:36. | |
we have been incredibly damaged as a Parliament by the Mercer scandal and | :04:36. | :04:42. | |
the Lord scandal over the weekend. What Carole Walker is saying is that | :04:42. | :04:45. | |
the union stuff and the party political funding stuff is very | :04:46. | :04:50. | |
contentious. I don't know if you're under Hayden Philip did an inquiry | :04:50. | :04:54. | |
and the Labour and the Conservative Party couldn't agree. -- I don't | :04:54. | :04:59. | |
know if you remember, Hayden Phillips did an inquiry. It is a | :04:59. | :05:03. | |
very odd thing for the government to suddenly have thrown in this hand | :05:03. | :05:08. | |
grenade which has the effect, does it not, of leading to dissent about | :05:08. | :05:12. | |
it? If I was the government, I would be trying to get legislation through | :05:12. | :05:18. | |
very quickly which people agree on, because that is really dangerous for | :05:18. | :05:23. | |
Parliament. Are you calling on the government to drop the element that | :05:23. | :05:28. | |
refers to and would affect union funding? Funding of political | :05:28. | :05:34. | |
parties generally, yes. Otherwise Labour would not supported? It seems | :05:34. | :05:39. | |
to be an odd thing to do. If that stays, your feeling is that Labour | :05:39. | :05:44. | |
will not agree and the lobbying will not go through either? It will slow | :05:44. | :05:50. | |
down the bill. What about funding for political parties. You couldn't | :05:50. | :05:55. | |
agree with the Conservatives, isn't it time that was dealt with? | :05:55. | :06:00. | |
should maybe set up cross-party talks to try to reach an agreement, | :06:00. | :06:03. | |
but don't snatch Cockett into a piece of legislation that everybody | :06:03. | :06:12. | |
wants through fast, be sensible if you are the government, recognise | :06:12. | :06:14. | |
the need for urgent action on lobbying. | :06:14. | :06:20. | |
Now it's time for our daily quiz. The question for today is what cost | :06:20. | :06:23. | |
cutting measure did Ed Balls say a Labour government would take if they | :06:23. | :06:26. | |
win the next election? Was it scrap lollypop men and women outside | :06:26. | :06:30. | |
schools, cancel the High Speed 2 rail link, end winter fuel payments | :06:30. | :06:34. | |
for wealthy pensioners or introduce monthly bin collections. At the end | :06:34. | :06:40. | |
of the show Charlie Falconer will give us the correct answer. And if | :06:40. | :06:43. | |
he doesn't get it right, Ed Miliband will be having words! | :06:43. | :06:46. | |
How will the UK keep the lights on for the next 50 years, meet | :06:46. | :06:49. | |
renewable targets and keep energy affordable? Quite a tall order, | :06:49. | :06:52. | |
isn't it? Well, the Energy Bill being discussed in Parliament today | :06:52. | :06:56. | |
is designed to do just that. The Energy Bill sets out plans for | :06:56. | :07:01. | |
energy production for the next few decades. The aim is to reduce the | :07:01. | :07:04. | |
UK's reliance on imported gas and generate enough energy to meet | :07:04. | :07:08. | |
needs. Measures in the Bill include greater safeguards to ensure | :07:08. | :07:14. | |
consumers can access the cheapest energy tariffs. The Bill also paves | :07:14. | :07:16. | |
the way for new nuclear power stations, including a guaranteed | :07:16. | :07:19. | |
price for low carbon electricity producers to help encourage | :07:19. | :07:26. | |
investment. There are concerns that the Energy Bill will lead to higher | :07:26. | :07:28. | |
costs for consumers, with the department saying it will add an | :07:28. | :07:35. | |
extra �95 to the average annual household energy bill by 2020. | :07:35. | :07:38. | |
However, the Bill doesn't include a firm target for decarbonisation - | :07:38. | :07:40. | |
that means removing carbon dioxide from the process of energy | :07:40. | :07:46. | |
generation. The Committee on Climate Change recommends this happens by | :07:46. | :07:53. | |
2030 in order to have a largely decarbonised power sector. This is | :07:53. | :07:57. | |
something the Lib Dems are committed to. It happens to be party policy. | :07:57. | :08:00. | |
And the Conservative MP Tim Yeo has tabled an amendment calling for the | :08:00. | :08:06. | |
government to commit to a target to decarbonise. Tim Yeo Joins me now | :08:06. | :08:14. | |
from Central Lobby in the House of Commons. | :08:14. | :08:18. | |
Why is a decarbonisation targets of important? Because it makes it clear | :08:18. | :08:22. | |
to people who want to invest in new electricity generation capacity what | :08:22. | :08:27. | |
the government is committed to. At the moment there is an element of | :08:27. | :08:32. | |
uncertainty. If we have this target, which has been recommended by the | :08:32. | :08:36. | |
government's statutory independent adviser, the climate change can be, | :08:36. | :08:44. | |
-- the climate change committee, it is clear to new investors what the | :08:44. | :08:48. | |
ground rules will be. These are very long-term investments. They need to | :08:48. | :08:52. | |
know not just about the next five years but the next 20. But one of | :08:52. | :08:58. | |
your Tory colleagues has said it would be absurd to legislate for a | :08:58. | :09:04. | |
decarbonisation target. I think that is a minority view. If you look at | :09:04. | :09:08. | |
the majority of the academic world, the business world, the voluntary | :09:08. | :09:13. | |
sector, they recognise that in an industry where you are making very | :09:13. | :09:17. | |
long-term decisions, if we make the wrong decisions now we pay the | :09:17. | :09:22. | |
penalty in the 20 20s and the 20 30s. So you need a target. They are | :09:22. | :09:26. | |
not quite sure whether the government is really serious about | :09:26. | :09:31. | |
reducing carbon emissions from energy generation. This amendment | :09:32. | :09:35. | |
would remove that uncertainty and make investors more cough that the | :09:35. | :09:40. | |
-- confident. They would accept a lower return because the risk would | :09:40. | :09:47. | |
be reduced. Who do you expect report -- support from? I know a number of | :09:47. | :09:51. | |
my conservative colleagues have signed the amendment and will | :09:51. | :09:55. | |
support it is official Liberal Democrat policy so I am hoping that | :09:55. | :10:01. | |
those backbench Lib Dem MPs will do so. If we get all the Lib Dems who | :10:01. | :10:05. | |
supported this when it was debated to vote in favour, I expect to win | :10:05. | :10:12. | |
the vote out 4pm. Sounding very confident. We have been joined now | :10:12. | :10:15. | |
by energy Secretary Ed Davie and the Conservative MP I mentioned, Peter | :10:15. | :10:22. | |
Lilley. Why is there no firm commitment to decarbonisation in the | :10:22. | :10:27. | |
bill? We are legislating for rate, the difference between myself and | :10:27. | :10:37. | |
:10:37. | :10:37. | ||
Tim Yeo is very small. Liberal Democrat voters will be voting for | :10:37. | :10:41. | |
Liberal Democrat policy. But the power to set one is not the same as | :10:41. | :10:46. | |
having a target. The climate change committee said that we should | :10:46. | :10:48. | |
legislate for a power. The difference between them and the | :10:48. | :10:53. | |
government is they want us to use that power in 2014, we have agreed | :10:53. | :10:58. | |
across government we should do it in 2016, with good reason. In 2016 we | :10:58. | :11:02. | |
will be setting the fifth carbon budget which will set the overall | :11:02. | :11:07. | |
carbon emissions for the UK for 2030. We are sending a really strong | :11:07. | :11:10. | |
signal to industry, is Tim Yeo suggested we should, but more than | :11:10. | :11:16. | |
that, last week we suggested that we as a government would be pushing in | :11:16. | :11:20. | |
Europe for a very ambitious greenhouse gas emission target, the | :11:20. | :11:24. | |
most ambitious yet proposed. All this action shows that not just | :11:24. | :11:30. | |
Liberal Democrats but the whole coalition support decarbonisation. | :11:30. | :11:33. | |
But people like Tim Yeo and the businesses he mentions did not say | :11:33. | :11:38. | |
that it guaranteed certainty. You are legislating for decarbonisation | :11:38. | :11:42. | |
but you are not setting the targets, you are going against the wishes of | :11:42. | :11:47. | |
your members who would wish to see it set now. If you are at the | :11:47. | :11:55. | |
debate, you would have seen... not. It was a great debate.Would | :11:55. | :12:02. | |
you be happy if liberal Democrat MPs vote for the amendment? Will you be | :12:03. | :12:07. | |
cross with them? They should vote with the government, the government | :12:07. | :12:13. | |
is supporting Liberal Democrat policy. You are going to complain | :12:13. | :12:19. | |
about the Liberal Democrat MPs voting for an amendment which | :12:19. | :12:26. | |
manifests what the party policy is. Nobody, even the Green Party, | :12:26. | :12:33. | |
proposed a decarbonisation target. Since I became the Secretary of | :12:33. | :12:36. | |
State for energy and climate change, I have argued for this and got it in | :12:36. | :12:43. | |
the bill before Tim Yeo put his amendment down. Why aren't you doing | :12:43. | :12:51. | |
it now? Let me explain. Under the climate change act, in 2016 we have | :12:51. | :12:58. | |
to set the fifth carbon budget, including the year 2030. We will set | :12:58. | :13:01. | |
the decarbonisation target at the same time because they cover the | :13:01. | :13:06. | |
same year. If you could press Europe for a target, why can't you have one | :13:06. | :13:12. | |
now? In Europe the target is about greenhouse gas emissions, not just a | :13:12. | :13:17. | |
target for a sector. Both of these target show the commitment of this | :13:17. | :13:23. | |
government to decarbonisation. Ed Davie, a new generation of | :13:23. | :13:26. | |
nuclear power stations will cost taxpayers and consumers tens of | :13:26. | :13:31. | |
billions of pounds, who said this? Jeremy Paxman has already asked me | :13:31. | :13:38. | |
that, it was me. So things have changed, you are now supporting a | :13:38. | :13:43. | |
new generation of nuclear power stations and a subsidy? We have a | :13:43. | :13:48. | |
coalition agreement which says there will be no subsidy for new nuclear | :13:48. | :13:51. | |
unless it is available to all low carbon technologies. White means | :13:51. | :13:57. | |
there is a subsidy, including a subsidy for nuclear. We are saying | :13:57. | :14:01. | |
it should not get any extra support, compared to other low carbon | :14:01. | :14:05. | |
technology. With nuclear, if you think about the challenge of climate | :14:05. | :14:10. | |
change and the need to go to low carbon, which I think it's essential | :14:10. | :14:14. | |
for our economy, long-term, our economy will be busted if you do not | :14:14. | :14:23. | |
tackle climate change, we need low carbon. That is a load of Tosh, | :14:23. | :14:30. | |
Peter Lilley? Yes, on economic grounds, the maximum benefits would | :14:30. | :14:38. | |
be almost half the likely cost 's. I am a sceptic, of course. I am | :14:38. | :14:41. | |
certain that no proof yet exists that it is worth taking the very | :14:41. | :14:47. | |
costly actions... Let me give you my source, the knighted nation's | :14:47. | :14:53. | |
intergovernmental panel on climate change, his advice on science you | :14:53. | :15:01. | |
say we should accept. -- the United Nations intergovernmental panel. | :15:01. | :15:08. | |
Before you respond, on the issue of nuclear, Peter Lilley, you said it | :15:08. | :15:17. | |
was Tosh, what were you referring to? Specifically? It would be absurd | :15:17. | :15:24. | |
is now to legislate for a target in 2030 that we cannot yet achieved. We | :15:24. | :15:28. | |
may be able to achieve it in 2030, but at present there is no | :15:28. | :15:32. | |
affordable alternative to fossil fuels that would enable us to meet | :15:32. | :15:40. | |
this target. Nuclear is extremely expensive and very sluggish. | :15:40. | :15:44. | |
Renewables cannot provide the baseload, can't provide the power | :15:44. | :15:51. | |
you need for peaks of demand. There is no alternative. They hope that | :15:51. | :15:55. | |
carbon capture and storage will come on stream by then. If it doesn't, a | :15:55. | :16:00. | |
recent report said the cost of meeting that target would be between | :16:00. | :16:06. | |
�30 billion and �40 billion. Are you saying there shouldn't be an | :16:06. | :16:08. | |
agreement now to get companies to sign up to build the new generation | :16:09. | :16:18. | |
:16:19. | :16:19. | ||
of nuclear? I think I am modestly in favour of it. The Conservative | :16:19. | :16:24. | |
stated that there should not be a public subsidy for nuclear. Clearly, | :16:24. | :16:27. | |
there is one? That is why I have become sceptical about nuclear | :16:27. | :16:31. | |
power. I used to strongly supported because I thought it would be | :16:31. | :16:37. | |
cheaper. The latest study of the select committee, largely from | :16:37. | :16:41. | |
before I got onto it, suggests it would be hideously expensive. | :16:41. | :16:46. | |
is going to be a subsidy, let's just say, so that the public know, the | :16:46. | :16:50. | |
idea there is not going to be UK taxpayers subsidising nuclear is not | :16:50. | :16:55. | |
true. There is going to be a subsidy? We made it clear that if | :16:55. | :16:59. | |
you take account of things like the carbon price and so on, nuclear can | :16:59. | :17:02. | |
be competitive if you get a good deal, which we are going to get. | :17:02. | :17:08. | |
are not answering the question, is there going to be a public subsidy? | :17:08. | :17:11. | |
There will be no pub at subsidy that is not available for low-carbon | :17:11. | :17:18. | |
solutions. Can I take on Peter's argued? It basically assumes you | :17:18. | :17:22. | |
don't need to take action on climate change. I think you do need to take | :17:22. | :17:30. | |
action. I think he is saying to pursue the root of gas. Are you | :17:30. | :17:35. | |
rejecting that? Our policy is gas and renewables, gas and carbon | :17:35. | :17:41. | |
capture and storage, the real enemy is the most polluting energy | :17:41. | :17:45. | |
generation form that there is. Peter doesn't believe we need to act | :17:45. | :17:49. | |
against climate change. That is why I disagree with him. To come back to | :17:49. | :17:53. | |
the issue of nuclear, Labour failed completely to resolve the issue of | :17:53. | :17:56. | |
the new generation of nuclear power stations because they could not | :17:56. | :18:02. | |
agree on the issue of a subsidy. So it was left. Which has meant that we | :18:02. | :18:06. | |
are now in this predicament? body politic has failed to resolve | :18:06. | :18:13. | |
this question over a long time. Labour was in power for 13 years? | :18:13. | :18:17. | |
agree, and on a cross-party basis we need to agree where we get to on | :18:17. | :18:21. | |
nuclear. While I find what Tim was saying persuasive about setting the | :18:21. | :18:28. | |
target now, I think Ed's position, that we do need to move forward in | :18:28. | :18:32. | |
relation to it and making sure it is not an undue subsidy, that is | :18:32. | :18:35. | |
something we need to do. Speaking for myself, I would support nuclear | :18:35. | :18:40. | |
power. With a subsidy?You can't do it without a subsidy, that is the | :18:40. | :18:48. | |
problem. Isn't that the problem? We would provide only 4% of total power | :18:48. | :18:56. | |
from nuclear, even if all goes to plan? That's total energy, if you | :18:56. | :19:01. | |
talk about electricity, it's a lot more than that. 80% is very | :19:01. | :19:08. | |
expensive? I think you will find that new nuclear power will be very | :19:08. | :19:13. | |
effective in our new, low carbon world. If other unaffordable things | :19:14. | :19:18. | |
that cost twice so much... That is because in your model you don't take | :19:18. | :19:21. | |
into account the pollution and damage that is threatening our | :19:21. | :19:25. | |
planet, which threatens huge costs, far greater than the cost of | :19:25. | :19:29. | |
investing now in low-carbon. If you act now and you invest in low-carbon | :19:29. | :19:33. | |
now, it is much cheaper than waiting for the cost some damage of climate | :19:33. | :19:39. | |
change, which we are already seeing now in terms of flooding. I agree | :19:39. | :19:44. | |
with that. Fiona Hall has said the contract for difference, in other | :19:44. | :19:47. | |
words a subsidy, is something that goes against the coalition agreement | :19:47. | :19:51. | |
and will prolong the most expensive piece of post-war British | :19:52. | :19:57. | |
policy-making. And this is a Liberal Democrat? I know Fiona, I disagree | :19:57. | :20:01. | |
with him on this one. She doesn't like nuclear in any way. I believe | :20:01. | :20:05. | |
that because the threat of climate change and the cost of climate | :20:05. | :20:08. | |
change are so great that we have to invest in all low carbon | :20:08. | :20:13. | |
technologies. I think excluding any low-carbon technology from the get | :20:13. | :20:19. | |
go, as Fiona would like to do, is the wrong thing to do. It's | :20:19. | :20:22. | |
irresponsible, actually. We have to make sure these low carbon | :20:22. | :20:26. | |
technologies are invested in so that we have diversity and competition to | :20:26. | :20:31. | |
drive down costs. Peter agrees with that, the idea that we should be | :20:31. | :20:34. | |
investing in nuclear in the long term because there are energy | :20:34. | :20:39. | |
requirements? I was attracted to become a scientist in my childhood | :20:39. | :20:44. | |
when nuclear power was first around. Stop interrupting, he's losing his | :20:44. | :20:52. | |
train of thought. Nuclear had just art and it was going to make | :20:52. | :20:55. | |
electricity too cheap to meter. I always supported it because I | :20:55. | :20:59. | |
thought it would be cheap. Now I discover it is going to require a | :20:59. | :21:02. | |
subsidy, meaning it is twice as expensive as electricity from coal | :21:02. | :21:07. | |
and gas. Not only that, it is going to add, as you yourself say, it is | :21:07. | :21:12. | |
going to make ill is more expensive in the next few years? If you look | :21:12. | :21:19. | |
at our bills and prices report and you look at the net impact of our | :21:19. | :21:22. | |
departments policies, we are helping to reduce bills compared to what | :21:22. | :21:26. | |
they otherwise would have been. We are doing it through energy | :21:26. | :21:29. | |
efficiency. We are doing it through standards, to make sure that | :21:29. | :21:35. | |
appliances are more efficient. a time when things are extremely | :21:35. | :21:40. | |
difficult? Bills are being driven up because of gas prices. The gas that | :21:40. | :21:43. | |
Peter loves so much, it has been increasing in price significantly. | :21:43. | :21:52. | |
It is gas prices that have driven up electricity and gas prices. I want | :21:52. | :21:55. | |
to insulate the economy from that rising gas price to make sure we | :21:55. | :22:00. | |
have diversity with low-carbon. There is a huge analysis to suggest | :22:00. | :22:03. | |
that if you go green, if you go low-carbon, in the long term it is a | :22:03. | :22:13. | |
lot cheaper. Do you recognise yourself as a publicity seeking | :22:13. | :22:19. | |
nimby? You would include him in that? I wouldn't. I think it's | :22:20. | :22:23. | |
rather sad that you want to discourage the press from reporting | :22:23. | :22:27. | |
views that are not your own. That is not what you said. I've got it in | :22:28. | :22:32. | |
front of me. I know what I said. I'm happy for healthy scepticism. What I | :22:32. | :22:37. | |
am not happy... It says it should not be reported uncritically. In | :22:37. | :22:41. | |
other words, the only time that people like me will be allowed to be | :22:41. | :22:44. | |
reported is when criticism is attached. That is a kind of | :22:44. | :22:49. | |
censorship. Not at all. If you read some of the press, they report | :22:49. | :22:54. | |
climate change sceptics and the anti-climate change science, but | :22:54. | :23:01. | |
they criticise one side. They can't have it both ways. Given that 97% of | :23:01. | :23:09. | |
climate change scientists agree there is a problem, I think we have | :23:09. | :23:14. | |
scientists on our side of the argument. The survey asked two | :23:14. | :23:19. | |
questions. Do you think the average temperature has risen? ANSI, yes, I | :23:19. | :23:24. | |
agree. Do you think that man-made emissions have contributed? Yes, I | :23:24. | :23:27. | |
agree. It didn't ask if it was damaging, severe, if it accounted | :23:27. | :23:37. | |
:23:37. | :23:38. | ||
for the majority. When they did, less said that was the case. Lawyers | :23:38. | :23:41. | |
say the government changes to the legal aid system for criminal cases | :23:41. | :23:45. | |
could threaten the reputation of Justice in England and Wales. Today | :23:45. | :23:50. | |
is the final day of consultation on the plans, which would reduce the | :23:51. | :23:53. | |
budget by �200 million per year. It's not the only reform coming from | :23:53. | :23:57. | |
a department that has earned irritation for radical change. The | :23:57. | :24:01. | |
prize for most radical government department goes to... | :24:01. | :24:05. | |
The Ministry of Justice. FIFA years in a row, the market orientated | :24:05. | :24:10. | |
think tank Reform has named as one of the top performers. It responded | :24:10. | :24:16. | |
to a big cut in its budget with some big changes. For so long, justice | :24:17. | :24:20. | |
has been left in a corner to do exactly what it wants to do, with as | :24:20. | :24:26. | |
much money as it can get out of the Treasury. What this secretary of | :24:26. | :24:30. | |
state has done, in a radical and reforming way, has made sure that | :24:30. | :24:34. | |
the departments deliver value for money. You can see one of those | :24:34. | :24:37. | |
reforms Doncaster and Peterborough prisons, where a payment by results | :24:37. | :24:41. | |
scheme is being piloted. It involves a mixture of private companies and | :24:41. | :24:45. | |
charities that will only get paid by the government if inmates do not | :24:45. | :24:48. | |
reoffend after release. The initial results will be published this | :24:48. | :24:53. | |
month. One of the more controversial areas has been the reduction in the | :24:53. | :24:58. | |
budget for legal aid, currently more than �2 billion per year. Two years | :24:58. | :25:02. | |
ago, the Department removed legal aid from lots of civil cases, things | :25:02. | :25:07. | |
like employment, family law and medical negligence. Now there are | :25:07. | :25:12. | |
plans for big changes to the provision of legal aid in criminal | :25:12. | :25:15. | |
cases. Fees for lawyers will be reduced. Firms will have to tender | :25:15. | :25:20. | |
for contracts to provide criminal legal aid and there will no longer | :25:20. | :25:25. | |
be automatic funding to pursue judicial reviews. Maura McGowan of | :25:25. | :25:29. | |
the Bar Council has helped lead the almost universal opposition amongst | :25:29. | :25:33. | |
the legal profession. Although some lawyers are extremely well paid, no | :25:33. | :25:38. | |
doubt about that, most lawyers that work for legal aid are not that well | :25:38. | :25:45. | |
paid at all. Most junior barristers probably earn about the same as | :25:45. | :25:48. | |
teachers. Nobody would say that teachers are terribly well paid or | :25:48. | :25:53. | |
on a gravy train. Then there are the department plans to give, in their | :25:53. | :25:57. | |
words, more commercial freedom to the courts. Reports that it means | :25:57. | :26:00. | |
privatisation of the system have been denied. But it could mean the | :26:00. | :26:04. | |
likes of Aisling Russian oligarchs being charged extra for access to | :26:04. | :26:08. | |
British justice. And some services being provided by the private | :26:08. | :26:16. | |
sector. One reason for reform is the condition of the court buildings. | :26:16. | :26:20. | |
Anyone that's been to a County Court in the last few years will have seen | :26:20. | :26:23. | |
the poor quality of the buildings. If we can introduce efficiencies and | :26:23. | :26:26. | |
make sure we are spending less on the upkeep of the buildings, there | :26:26. | :26:30. | |
will be more to invest in the infrastructure. That can only be a | :26:30. | :26:36. | |
good thing for lawyers, litigants and judges. Then there is the tone. | :26:36. | :26:40. | |
Gone is Ken Clarke, who likes to talk of a rehabilitation revolution. | :26:40. | :26:43. | |
Replaced by Chris Grayling, who likes to present himself as more of | :26:43. | :26:49. | |
a tough guy. Now, some more tough guys here. We | :26:49. | :26:54. | |
are joined by former Conservative Solicitor General Edward Garnier and | :26:54. | :26:58. | |
by the director of the Reform think tank. Charlie Falconer, what | :26:58. | :27:02. | |
objections do you have to these reforms? They will wreck the | :27:02. | :27:09. | |
system. How?First, crime. The purpose of the criminal justice | :27:09. | :27:12. | |
system is to determine if somebody is guilty or innocent. The effect of | :27:12. | :27:18. | |
the changes is to remove something like 90% of the firms that do | :27:18. | :27:23. | |
criminal defence work and replace them, all of whom will be motivated | :27:23. | :27:27. | |
by money, but not by trying to establish innocence. The only group | :27:27. | :27:30. | |
in the criminal justice system arguing for innocents are the | :27:30. | :27:34. | |
defence counsel. They are being completely starved of money. It's | :27:34. | :27:37. | |
the completely the wrong way to reform the system. The system does | :27:37. | :27:43. | |
need reform, but the way that you do it is by much more offensive... | :27:43. | :27:49. | |
Effective case management. It is the ignorant, completely misjudged a | :27:49. | :27:52. | |
view of a department that appears to know nothing about the law. What do | :27:52. | :28:00. | |
you say to that? I would say that firstly the legal aid budget is �2 | :28:00. | :28:03. | |
billion a year. In these times, as Ed Balls himself recognised | :28:03. | :28:08. | |
yesterday, no area of public spending can be exempt from | :28:08. | :28:14. | |
scrutiny. We just have to put that on the table. I would agree with | :28:14. | :28:21. | |
that, how do you make the savings? By destroying the defence, only one | :28:21. | :28:26. | |
bit of the system? What the government is trying its best to do | :28:26. | :28:33. | |
is to preserve access to services. No it's not! As it's doing in other | :28:33. | :28:36. | |
areas of public service, introducing a series of contracts and trying to | :28:36. | :28:40. | |
get a grip on providers to reduce the cost. I agree with you that | :28:40. | :28:46. | |
other aspects of the criminal justice system could be reformed. | :28:46. | :28:51. | |
What are they doing about the other bits? Nothing! I don't think that is | :28:51. | :28:57. | |
fair, there is discussion about case management. What discussion?I think | :28:57. | :29:05. | |
the government deserves credit. In the face of great criticism, it is | :29:05. | :29:09. | |
willing to look at this budget. I would also say that the review for | :29:09. | :29:17. | |
your government, by something of a hero of mine, also recommended a | :29:17. | :29:20. | |
reduction of �100 million in costs, compared to this 200, and also looks | :29:20. | :29:29. | |
at the restriction of choice in some legal services. What work have you | :29:29. | :29:33. | |
done to see what savings could be made by better case management? | :29:33. | :29:38. | |
Normal. We asked for a statement, and nobody was put up. Is there a | :29:38. | :29:42. | |
middle way? Can savings be made to legal aid without wrecking the | :29:42. | :29:52. | |
system? They can be. Charlie's remarks are interesting, certainly | :29:52. | :29:58. | |
hyperbolic, and let's wait and see what the government responses to the | :29:58. | :30:04. | |
consultation. Given that no part of government spending is immune from | :30:04. | :30:07. | |
scrutiny, we must do it in such a way that you don't damage or destroy | :30:07. | :30:14. | |
the criminal justice system while you are at it. Is that a threat, | :30:14. | :30:20. | |
that it might be? The short-term problem is the money problem, the | :30:20. | :30:23. | |
long-term problem is that if you frighten away through absence of | :30:23. | :30:28. | |
proper funding good lawyers from the criminal justice system, you will | :30:28. | :30:33. | |
then not have the growing cohort of bright people wanting to become QCs, | :30:33. | :30:37. | |
then you won't have the judges. In ten or 15 years, we will look back | :30:37. | :30:42. | |
and say, what did we do wrong? You can't square this circle, but if you | :30:42. | :30:47. | |
do it in a hurry and because you have to fit in with a spending | :30:47. | :30:53. | |
review, you will make a mistake. What I am nudging the Lord | :30:53. | :30:56. | |
Chancellor and the Justice Secretary to do is not just to look at the | :30:56. | :31:00. | |
numbers, although they must be looked at, but to look at the | :31:00. | :31:04. | |
quality of the servers that the numbers will provide. Do you back | :31:04. | :31:08. | |
what Chris Grayling is doing? seen the advert but not the finished | :31:08. | :31:18. | |
project. So far, do you support it? I am deeply spec -- sceptical, but I | :31:18. | :31:21. | |
am still giving him room to manoeuvre so that when he finishes | :31:21. | :31:25. | |
his consultation process he will come back with something which will | :31:25. | :31:29. | |
not give long-term damage. review which was done for your | :31:29. | :31:33. | |
government found that the cost of justice in the UK is higher than | :31:33. | :31:38. | |
just about any other country in the world. And it does not say much | :31:38. | :31:43. | |
about the quality, access or servers. The government said we have | :31:43. | :31:47. | |
a Rolls-Royce service, you don't need a Rolls-Royce for every journey | :31:47. | :31:54. | |
in your car. It may be that the country has discovered that it can't | :31:54. | :31:59. | |
afford the best of the most expensive facilities for legal aid. | :31:59. | :32:05. | |
Reign we all agreed that we need to reform the system. -- we are all | :32:05. | :32:15. | |
:32:15. | :32:16. | ||
agreed that we need to reform the system. When I was Solicitor | :32:16. | :32:23. | |
General... You have left.But my memory can just about... I am not | :32:23. | :32:27. | |
saying you do not remember accurately, I am saying the idea of | :32:27. | :32:31. | |
better case management has been dealt with in a quicker way. | :32:31. | :32:37. | |
spent a lot of time with the DPP and the CPS, trying to work out how to | :32:37. | :32:40. | |
make the system more efficient, to take cases from the Crown Court and | :32:40. | :32:44. | |
keep them in the Magistrate's Court, I am sure your government would try | :32:44. | :32:51. | |
to do the same. I don't think there is a difference in approach, but we | :32:52. | :32:58. | |
have to work out how to pay for it. There is one of the principal, the | :32:58. | :33:03. | |
idea that the very best of should be exempt from this system of public | :33:03. | :33:08. | |
support. I think it is fascinating, yesterday Ed Balls said the richest | :33:08. | :33:12. | |
pensioners should not receive winter fuel allowance, there is an | :33:12. | :33:19. | |
important principle. Let's move on, just briefly, to another principle, | :33:19. | :33:23. | |
which is merging some of the courts, which could lead to courts closing. | :33:23. | :33:28. | |
Is that a price worth paying? could well be a good thing. Very | :33:28. | :33:33. | |
often, ringing public services together... Some of the best courts | :33:33. | :33:39. | |
in the country are in the same place as police and probation, we | :33:39. | :33:42. | |
genuinely have a joined up public sector, which I think was a phrase | :33:42. | :33:48. | |
of your government, joined up government. Hallelujah to this. | :33:48. | :33:54. | |
have to be careful of not dropping yourself into a siloed budget | :33:54. | :33:59. | |
system. When magistrates courts were closed under the last government, | :33:59. | :34:03. | |
the saving for the Ministry of Justice was put towards the police | :34:03. | :34:09. | |
because they had to do extra things. Will it be a false economy? At the | :34:09. | :34:17. | |
moment we are boxing in the dark. agree. In principle, do you agree | :34:17. | :34:23. | |
that these moves should be looked at? Is it possible, without reducing | :34:23. | :34:28. | |
justice? It is possible, but you have to move carefully. What you | :34:28. | :34:35. | |
mustn't do is say that I must cut 220 million quid, without looking at | :34:35. | :34:41. | |
the fact. But then you don't cut anything and you don't make savings? | :34:41. | :34:48. | |
You do. The issue of payment by results, will it work? No.Why not? | :34:48. | :34:53. | |
What about for offenders once they have been released from prison to | :34:53. | :34:59. | |
stop them reoffending, payment by results, why can't it work? | :34:59. | :35:05. | |
funds eight upfront? And doesn't it lead to a focus on the people who | :35:05. | :35:13. | |
will not reoffend again? It is ridiculous. I wrote the paper on | :35:13. | :35:21. | |
this. Right, OK.I read a paper which was very good, the reoffending | :35:21. | :35:25. | |
rate is too high. You have industrial numbers of people coming | :35:25. | :35:32. | |
out of prison and reoffending, 55 or 60% of adults, 80 or 90% of | :35:32. | :35:35. | |
youngsters. It is mad economic and it is immoral. Surely what the | :35:35. | :35:40. | |
evidence suggests is that the intensity of intervention is what | :35:40. | :35:45. | |
makes a difference? The people who can't provide that degree of | :35:45. | :35:50. | |
intensity are the third sector and private blunders? They will do the | :35:50. | :35:58. | |
work that suits them. If you look at the health service, the private | :35:58. | :36:02. | |
sector mostly works in the health service, with the mostly risk issues | :36:02. | :36:07. | |
of mental health, where there can be an overlap with the justice system, | :36:07. | :36:11. | |
dealing with cases that the NHS finds difficult to treat in the | :36:11. | :36:18. | |
public sector. You will get that degree of funding into the criminal | :36:18. | :36:27. | |
justice system? You seem to be saying no to everything. Blue. | :36:27. | :36:31. | |
not in favour of own thought out ideas which wreck that purpose of | :36:31. | :36:38. | |
the system. That paper sets out on good ideas, it has been over six | :36:38. | :36:43. | |
years. The criminal Justice Department has been subject to | :36:43. | :36:48. | |
cuts, while others have been ring fenced. They are driving change and | :36:48. | :36:52. | |
I think they should take down the ring fences on health and schools. | :36:52. | :36:58. | |
Thank you, gentlemen. We know where the Conservatives | :36:58. | :37:01. | |
stand on a referendum of Britain's membership into Europe. They all | :37:01. | :37:06. | |
want one, but they are just arguing when it takes place. Labour believes | :37:06. | :37:10. | |
that committing to a referendum now would be wrong and damaging to | :37:10. | :37:14. | |
Britain. Here is what Ed Miliband said last month. We don't think it | :37:14. | :37:18. | |
is right now to commit to an in-out referendum in four years. We think | :37:18. | :37:23. | |
it would cause uncertainty for the country at a time when we are trying | :37:23. | :37:27. | |
to sort out the problems of the country. Let's focus on sorting out | :37:27. | :37:32. | |
jobs and living standards and the deep problems are economy faces. By | :37:32. | :37:35. | |
contrast, you see a Conservative Party which is, as Cameron said he | :37:35. | :37:39. | |
wouldn't do, just banging on about Europe and not voting at the | :37:39. | :37:44. | |
problems the country faces. Some Labour Party members would like an | :37:44. | :37:46. | |
in-out referendum, and today they are launching a new group calling | :37:46. | :37:53. | |
for just that. One of the members of Labour for a Referendum is MP Kate | :37:53. | :37:57. | |
Hoey, who joins us. How much support is there within the Labour Party for | :37:57. | :38:02. | |
an in-out referendum sooner rather than later? We are launching Labour | :38:02. | :38:05. | |
for a Referendum today, the numbers to start with are quite small, over | :38:05. | :38:10. | |
20 MPs have signed up. But even in the last day I have had a number of | :38:10. | :38:14. | |
senior Members of Parliament sidle up to me and basically say that they | :38:14. | :38:17. | |
know before the European elections next year that there is going to | :38:17. | :38:21. | |
have to be a commitment that we will have a referendum. We will have a | :38:21. | :38:27. | |
referendum, I think it would be madness for a party to go into the | :38:27. | :38:30. | |
European elections and the next general election basically saying, | :38:30. | :38:35. | |
we don't trust the people, Europe hasn't changed, you haven't had a | :38:35. | :38:40. | |
vote since 1975, you'd have to be over 55 to have a vote, and we will | :38:40. | :38:44. | |
say no. But things have changed so much, we know that Labour supporters | :38:45. | :38:49. | |
in the country wants to see a referendum, so I think we are really | :38:49. | :38:52. | |
just launching this today to show there is support, and even from | :38:52. | :38:57. | |
people who are very, very pro-Europe. It is not an anti-Europe | :38:57. | :39:01. | |
thing, although I personally would be more sceptical. Would you vote | :39:01. | :39:07. | |
for out? I'd like to see lots of power is back, and I don't think we | :39:07. | :39:11. | |
will get them, so I would vote to come out because I feel confident | :39:11. | :39:16. | |
our country and its future. I think we should be more internationalist, | :39:16. | :39:21. | |
I think Europe is a Sikh organisation that will get worse. | :39:21. | :39:24. | |
Some senior people close to Ed Miliband are saying, in the end, we | :39:24. | :39:33. | |
will offer that referendum. Yes. I will not go into any more detail. I | :39:33. | :39:38. | |
think the vast majority of our party realise that we will have to, it is | :39:38. | :39:41. | |
a question of how Ed gets to the stage where he announces that we | :39:41. | :39:48. | |
will support it. I would like to say the sooner the better, really. | :39:48. | :39:53. | |
will he get to that stage? I think he is right that now is not the | :39:53. | :39:58. | |
time. Nobody is saying aged be tomorrow. If you promise a | :39:58. | :40:05. | |
referendum say, in a years time, what about a referendum after | :40:05. | :40:09. | |
renegotiation? The effect of what Cameron is day in, as I understand | :40:09. | :40:14. | |
it, he will renegotiate come what may. Are we committed to a | :40:14. | :40:22. | |
renegotiation? We are certainly not. I don't what is going on. It aims | :40:22. | :40:25. | |
like it is rushing into a referendum, have the referendum, | :40:25. | :40:32. | |
then what? Do we renegotiate if we say to stay in? I think we are | :40:32. | :40:36. | |
looking per a commitment that says, we accept that Europe has changed so | :40:36. | :40:42. | |
much that what people voted for is not what we have got now. We need | :40:42. | :40:45. | |
that in our manifesto before the European Union elections. At some | :40:45. | :40:51. | |
stage we will have a referendum. Suppose we have one immediately | :40:51. | :40:54. | |
after the next general election, assuming we win, if the result is, | :40:54. | :41:04. | |
yes, stay in, what next? That is it. There is no renegotiation? Ed does | :41:04. | :41:09. | |
not seem to want to have it, even bringing back powers. We will have | :41:09. | :41:14. | |
to have that debate. How helpful is that for people like Kate Hoey to | :41:14. | :41:18. | |
use the phrase, bang on about Europe. I don't think it is | :41:19. | :41:24. | |
unhelpful. We are perfectly OK about having the debate. I don't feel that | :41:24. | :41:30. | |
Europe is as significant an issue as, for example, many in the Tory | :41:30. | :41:36. | |
party do, but I find that having this debate in the context of the | :41:36. | :41:42. | |
wide economic issues... I don't think it is tall... I think Miliband | :41:42. | :41:46. | |
is right that the economic situation is very important, but that does not | :41:46. | :41:50. | |
exclude having the debate. How much damage will Labour face at the | :41:50. | :41:55. | |
ballot box if they don't offer a referendum? Without a doubt, the Lib | :41:55. | :41:58. | |
Dems would have come out. They had it in their referendum last time but | :41:59. | :42:03. | |
they would have a referendum, we can't be the only party going | :42:03. | :42:10. | |
without promising it. Denying people a democratic mandate, that is what | :42:10. | :42:16. | |
the Tories and Lib Dems will say. am unelected, Kate is elected. I am | :42:16. | :42:19. | |
not sure the extent to which the public that absorbed in the European | :42:19. | :42:24. | |
issue. Some are and some aren't. It is quite difficult to judge the | :42:24. | :42:31. | |
electoral effect. If you ask people, do you think we should have | :42:31. | :42:34. | |
a vote and a say on what is happening, they might have different | :42:34. | :42:39. | |
views on what the vote would say, but they want to have a say. They | :42:39. | :42:44. | |
don't bring it up every second, that are other more pressing immediate | :42:44. | :42:51. | |
questions. And the economy and immigration, immigration is, in a | :42:51. | :42:56. | |
sense, the UKIP issue. Thank you, Kate Hoey. There were | :42:56. | :42:59. | |
colourful scenes in Westminster yesterday as peers discussed | :42:59. | :43:08. | |
government plans to legalise gay marriage. We must believe in Jesus. | :43:08. | :43:18. | |
:43:18. | :43:28. | ||
# Love is never a crime. Inside the chamber, the decision -- | :43:28. | :43:34. | |
the discussion was more sober. Marriage is abolished, redefined and | :43:34. | :43:39. | |
recreated. Being different and unequal for different categories. | :43:39. | :43:45. | |
The new marriage of the bill is an awkward shape, with the same gender | :43:45. | :43:49. | |
and different gender categories scrunched into it. Neither fitting | :43:49. | :43:56. | |
well. The effect on schools, undoubtedly, will be divisive, and | :43:56. | :44:01. | |
we should reflect on the fact that calls have already been made for | :44:01. | :44:08. | |
children to act out gay weddings in class. Homosexuals are often | :44:08. | :44:13. | |
delightful people, very artistic and very loving people, too. No one | :44:13. | :44:19. | |
doubts that the one single moment. But marriage is not about just love. | :44:19. | :44:25. | |
It's about a man and a woman, themselves created to produce | :44:25. | :44:33. | |
children, producing children. question is, does the Bill redefined | :44:33. | :44:39. | |
marriage? It was put to me by one correspondent. The government's | :44:39. | :44:43. | |
plans will redefine the marriages of the 24 million married people | :44:43. | :44:48. | |
without their consent. My Lords, other people have referred to their | :44:48. | :44:53. | |
anniversaries last year -- their anniversaries, last year my wife and | :44:53. | :44:59. | |
I celebrated our diamond wedding. Mutual comfort and support. Is this | :44:59. | :45:04. | |
bill going to redefine that marriage? I have to say, I simply | :45:04. | :45:14. | |
:45:14. | :45:18. | ||
trying to detract from the will of the commons? No, they should not. | :45:18. | :45:25. | |
Our job is to revise legislation when it comes from the Commons. The | :45:25. | :45:28. | |
commons have voted by a substantial majority in favour of gay marriage. | :45:28. | :45:33. | |
Our role is not to take these decisions of principle. The | :45:33. | :45:37. | |
decisions of principle should be taken by the elected chamber, which | :45:37. | :45:40. | |
is the commons. As a matter of principle, we should be allowing | :45:40. | :45:45. | |
this to happen. If the amendment to the second reading motion is allowed | :45:45. | :45:53. | |
today, the bill will fall. That will be the end for this session, for the | :45:54. | :46:00. | |
government attempts to introduce gay marriage. Do you think it will | :46:00. | :46:09. | |
happen? I hope it will not happen. It is a real test for the Lords. If | :46:09. | :46:15. | |
the amendment is allowed and the bill falls, the Lords will appear to | :46:15. | :46:20. | |
do two things. First, to be opposed to gay marriage, which is, to my | :46:20. | :46:25. | |
view, to be opposed to progress, and be opposed to the role of the | :46:26. | :46:32. | |
commons. You think there is a real threat that might happen? I hope | :46:32. | :46:36. | |
very much that the Lords will vote in favour of letting the bill go | :46:36. | :46:41. | |
ahead. Whether that happens, I don't know. I hope that the Lords, by a | :46:42. | :46:45. | |
clear majority, indicate that they want to move forward and also that | :46:45. | :46:49. | |
they accept it is for the Commons to make these decisions. Have you ever | :46:49. | :46:54. | |
made a complaint about a public service or a government department? | :46:54. | :46:58. | |
Did it make any difference? Cases such as the Stafford Hospital | :46:58. | :47:01. | |
scandal suggests that public bodies can almost be blind to the problem | :47:01. | :47:06. | |
is that members of the public report. With, potentially, appalling | :47:06. | :47:10. | |
consequences. This morning, a committee of MPs has been taking | :47:10. | :47:13. | |
evidence on complaining to find out what lessons can be learned and how | :47:13. | :47:17. | |
the system can be improved. While we certainly enjoy a good moan, | :47:17. | :47:21. | |
especially about the weather and public transport, are we any good at | :47:21. | :47:28. | |
complaining? It has to be said, the sun is out, the sky is blue and | :47:28. | :47:31. | |
there is not a great deal to complain about. But we have been | :47:31. | :47:35. | |
talking about complaining. The Public Administration Select | :47:35. | :47:39. | |
Committee has been discussing it. I have the chairman of that committee | :47:39. | :47:45. | |
with me, Bernard Jenkin, and also a representative from the Institute of | :47:45. | :47:49. | |
Customer Service. You were looking at the Stafford example. But it is a | :47:49. | :47:56. | |
wider issue. Are we not being taken seriously when we complain? | :47:56. | :47:59. | |
Complaints are a fantastic source of information about your | :47:59. | :48:02. | |
organisation. Everyone tells you something about why your | :48:02. | :48:05. | |
organisation has failed to meet the expectations of the people you are | :48:05. | :48:11. | |
seeking to serve. Does Whitehall use that information properly? Do | :48:11. | :48:13. | |
government departments and public services use that properly? Or do | :48:13. | :48:16. | |
too many people feel they are bashing their head against a brick | :48:16. | :48:19. | |
wall and they don't even bother to complain because they think nobody | :48:19. | :48:23. | |
is going to listen and nothing is going to change. Is that the | :48:24. | :48:28. | |
experience of those people whose job it is to deal with complaints? | :48:28. | :48:34. | |
the Institute of Customer Service undertakes tracking of customer | :48:34. | :48:37. | |
satisfaction and complaints. The good news is, overall in the UK, | :48:37. | :48:42. | |
customer satisfaction is improving and complaints are falling. But we | :48:42. | :48:45. | |
are more likely to complain if we have a problem. And there is a | :48:45. | :48:48. | |
certain percentage of the population, over 20%, that are | :48:48. | :48:54. | |
silent. If I get access to complain and there is more access to | :48:54. | :48:58. | |
complaint, there are more complaints because people are encouraged to do | :48:58. | :49:01. | |
so, does that mean that the thing there are complaining about has got | :49:01. | :49:07. | |
worse? Or is it a false reading? think it is important to get people | :49:07. | :49:12. | |
to complain. If you are raising that as an issue, broadly, we don't | :49:12. | :49:15. | |
complain for the sake of complaining. There usually is a | :49:15. | :49:20. | |
problem or issue that needs resolution. Is the private sector | :49:20. | :49:25. | |
better than the public sector at this? Broadly, the private sector | :49:25. | :49:31. | |
does perform better than the public sector. That is the problem that we | :49:31. | :49:35. | |
are trying to highlight. We can tweet, we can put it on Facebook, | :49:35. | :49:39. | |
there is a platform for complaints, if they want to listen or not. Are | :49:39. | :49:43. | |
you trying to get the whole of Government and White will be better | :49:43. | :49:48. | |
at receiving those complains? are lessons for the whole of | :49:48. | :49:51. | |
Whitehall to be learned from the Mid-Staffordshire Hospital crisis. | :49:51. | :49:54. | |
There were plenty of complaints, but the management did not want to know | :49:55. | :49:58. | |
about complaints. They didn't want to hear complaints, they didn't want | :49:58. | :50:01. | |
complaints of their own staff, trying to tell them things were | :50:01. | :50:07. | |
going wrong. It is that deafness in organisations that leadership in | :50:07. | :50:12. | |
Whitehall and public services has got to address. That leadership, | :50:12. | :50:16. | |
openness, understanding, sharing of problems instead of denial of | :50:16. | :50:18. | |
problems. All of that should flow from a proper complaints and | :50:18. | :50:25. | |
seizure. I wonder if the fact is, people make their complaints, do you | :50:25. | :50:31. | |
measure the satisfaction of how it is dealt with by the fact something | :50:31. | :50:36. | |
is done about it or the fact they just got listened to? Both. That's | :50:36. | :50:40. | |
an important point. It's not just the outcome, it is how you are dealt | :50:40. | :50:50. | |
:50:50. | :50:50. | ||
with throughout the process. Udal complain about both the service and | :50:50. | :50:55. | |
also the process of the complaints procedure. Did people have a | :50:56. | :50:59. | |
dialogue with me? Did they listen to me? It is critical that is dealt | :50:59. | :51:04. | |
with appropriately and I am dealt with like a human being. Age of | :51:04. | :51:07. | |
austerity, they want to slim things down a bit, big complaints | :51:07. | :51:11. | |
departments often involve a great deal of work and a number of people. | :51:11. | :51:17. | |
How do you get the balance right? you cut that, you are making false | :51:17. | :51:20. | |
economy. You have all this information people want to give you | :51:20. | :51:23. | |
about how you can do things better. If you could just embrace that, it | :51:23. | :51:27. | |
is about moving from what one of our witnesses has called the command | :51:28. | :51:34. | |
state to the relation state. We now live in a stage where every citizen | :51:34. | :51:38. | |
expects to be dealt with politely and not have to be deferential to | :51:38. | :51:42. | |
people in authority and important people doing important jobs. That is | :51:42. | :51:45. | |
what we expect from the private sector. It is automatic in the | :51:45. | :51:49. | |
private sector. We need to make it automatic in the public sector as | :51:49. | :51:53. | |
well. I cannot be deferential their... We could talk about | :51:53. | :52:03. | |
:52:03. | :52:13. | ||
death of Emily Davidson, he threw herself in front of the King's horse | :52:13. | :52:16. | |
at Epsom. The suffragettes quickly established her as a martyr for the | :52:16. | :52:22. | |
rights of women. Eventually, they achieved their aim, but only after a | :52:22. | :52:28. | |
campaign of Iraq's action. Their motto was deeds, not words. It is a | :52:28. | :52:32. | |
strategy that has been followed by many groups over the years. Here is | :52:32. | :52:42. | |
:52:42. | :52:43. | ||
a reminder of some of the more high # A Little less conversation, a | :52:43. | :52:51. | |
little more action # All of this conversation isn't | :52:51. | :53:01. | |
:53:01. | :53:01. | ||
Apology for the loss of subtitles for 59 seconds | :53:01. | :54:00. | |
anything? Is there still a place for it in the 21st century? We are | :54:00. | :54:03. | |
joined by Alison Playford, who has in the past taken part in direct | :54:03. | :54:09. | |
action with the pressure group Occupy. Why have you taken part in | :54:09. | :54:13. | |
direct action in the past? Because I believe that change is achieved when | :54:14. | :54:17. | |
people on the ground grouped together and work together to | :54:17. | :54:21. | |
forward their aims. For instance, the suffragette movement, which | :54:21. | :54:24. | |
achieved votes for women. The civil rights movement, another amazing | :54:24. | :54:29. | |
achievement. In Parliament, we have the equal marriage movement and | :54:29. | :54:33. | |
everything they have come forward to it. This is how things are achieved. | :54:33. | :54:38. | |
It is not politicians, I think, that eventually push that agenda for | :54:38. | :54:42. | |
change. It's not even Martin Luther King, the kind of figureheads that | :54:42. | :54:45. | |
lead the movements. It is the people in the streets and communities that | :54:45. | :54:50. | |
make the true change that we need in the world for equality. Direct | :54:50. | :54:54. | |
action, as opposed to peaceful protest? There are many forms of | :54:54. | :54:59. | |
direct action that our peaceful protest. I am a peaceful protest and | :54:59. | :55:03. | |
I have taken part in direct action all over the world. Some of the | :55:03. | :55:06. | |
scenes we saw there, do you think it needs to be a more aggressive form | :55:06. | :55:12. | |
of protest in order to persuade politicians to change direction? | :55:12. | :55:16. | |
Absolutely not, there is a spectrum of direct action. The kind I work in | :55:16. | :55:22. | |
is creative and non-violent. I am talking about inclusion of people, | :55:22. | :55:25. | |
encouraging people to work in the action movements, I would feel that | :55:25. | :55:29. | |
the best way to do this is to do that in a non-violent and inclusive | :55:29. | :55:34. | |
way. However, I do not judge people that take more radical tactics, | :55:34. | :55:37. | |
necessarily. If you take the suffragettes, the kind of pressure | :55:38. | :55:43. | |
that they were working under was unbelievable. Their demands were | :55:43. | :55:47. | |
such basic human rights. For instance, now, it is inconceivable | :55:47. | :55:53. | |
to ask that we would live in a world where women do not have the vote. | :55:53. | :55:56. | |
The Occupy movement, it is inconceivable that we live in a | :55:56. | :56:00. | |
world where we have the economic disparity that we have today. | :56:00. | :56:03. | |
will come back to weather that has achieved anything. Peaceful protest | :56:03. | :56:07. | |
is, I don't think anybody would disagree with that. When it crosses | :56:07. | :56:11. | |
the line in terms of breaking the law, is it still worth doing? | :56:11. | :56:15. | |
look at the civil rights movement in the United States of America, those | :56:15. | :56:19. | |
pictures of police officers with dogs, attacking people that were | :56:19. | :56:24. | |
peacefully protesting, maybe they were technically breaking the law, | :56:24. | :56:29. | |
direct action there is hugely important. But direct action can | :56:29. | :56:36. | |
delay and setback causes, as well. For example? The mine workers strike | :56:36. | :56:44. | |
in 1984, direct action, it did have an effect on improving a lot of | :56:44. | :56:49. | |
those things. I don't think it was direct action and setback the | :56:49. | :56:53. | |
Mineworkers, I think it was the Tories and Margaret Thatcher. | :56:53. | :56:56. | |
the question seems to be, does direct action bring to public | :56:56. | :57:02. | |
attention something they did not know about before? The civil rights | :57:02. | :57:05. | |
movement is an incredibly powerful example. The Arab Spring, the | :57:05. | :57:09. | |
rioting that started in Tunisia as the result of the mistreatment of a | :57:09. | :57:14. | |
market trader, it is another important way of demonstrating that | :57:14. | :57:17. | |
the public, or a strong section of the public... But Alison is so | :57:17. | :57:21. | |
right, it has to be a real section of the public. The blacks in | :57:21. | :57:27. | |
America, the people in Tunisia, if it is not properly representative, | :57:27. | :57:33. | |
if what you're doing... Did you not think was representative? I don't | :57:33. | :57:38. | |
know, it depends on what particular issue. What changes have come about? | :57:38. | :57:42. | |
I would say that not much has changed. Apart from engaging people | :57:42. | :57:47. | |
and raising awareness? It is commonly understood now that we have | :57:47. | :57:51. | |
been totally abused by the banking system. That is absolutely the | :57:51. | :57:55. | |
normal parlance of people to understand, that this country has | :57:55. | :58:00. | |
been desperately, desperately damaged. What we need now is to find | :58:00. | :58:04. | |
a way for people to engage. Currently, we are facing a | :58:04. | :58:07. | |
government that is destroying the NHS. The NHS is one of the | :58:07. | :58:14. | |
absolutely most important British bastions, as is the welfare state. | :58:14. | :58:17. | |
The government is destroying them and we must take action | :58:17. | :58:21. | |
immediately. Just time to find that the answer to the quiz. The question | :58:21. | :58:26. | |
was, what cost-cutting measure would Ed Balls take if Labour won the | :58:27. | :58:36. | |
election? Was at the winter fuel payments? It certainly was. Will | :58:36. | :58:41. | |
Labour support that? Peter Hain says it's a terrible idea. Ed Balls, | :58:41. | :58:45. | |
Shadow Chancellor, said that was his position, I am sure that we will | :58:45. | :58:48. | |
support him. On that note of consensus, thanks to Charlie | :58:48. | :58:51. |