28/11/2011 Inside Out London


28/11/2011

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Hello, you are watching Inside Out Hello, you are watching Inside Out

:00:16.:00:20.

London. He was what is coming up on tonight's show. Making a mint from

:00:20.:00:24.

parking - we investigate how councils are raking it in by hiking

:00:24.:00:30.

up parking charges. Parking is becoming the new poll tax. We have

:00:30.:00:38.

seen in lots of borrowers the charges going up 100%, 150%.

:00:38.:00:45.

row to recovery - how these victims of torture are using the land to

:00:45.:00:48.

heal. They have been betrayed by a human

:00:48.:00:51.

beings so they need to find something that will never betray

:00:51.:00:58.

them. And, caught in a crowd, we test out the latest technology for

:00:58.:01:03.

catching criminals. The camera is scanning every face in the crowd.

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It I am on our database, in one second it makes the connection and

:01:09.:01:19.
:01:19.:01:27.

As many of us will know, parking a car in London can be an infuriating

:01:27.:01:29.

experience. Around here, Westminster Council's controversial

:01:29.:01:32.

plan to introduce night time and weekend charges is just the latest

:01:32.:01:38.

thorn in motorists' sides. To stop things becoming a chaotic free for

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all, many parts of the capital introduced controlled parking zones.

:01:44.:01:47.

In fact, more than 100 such zones have been created in the past five

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years. But, with the prices of permits soaring, more and more

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residents feel they're being taken for a very expensive ride by their

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local council, so we sent Joanna Good to investigate.

:02:05.:02:09.

High insurance tariffs, the congestion charge, parking fees...

:02:09.:02:13.

Being a motorist in London is incredibly expensive. And for some

:02:13.:02:20.

Londoners, owning a car has just become even more costly! Over the

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last year, London car owners have seen the price of their parking

:02:23.:02:28.

permits rise well above the rate of inflation. In some cases, the cost

:02:29.:02:33.

has more than doubled! It appears there is no free parking left and

:02:33.:02:38.

drivers are just being taken for a ride. The driving public are cash

:02:38.:02:42.

cows and the councils will go out of their way to cream as much as

:02:42.:02:45.

they can off the motorist. parking zone initially was �20 a

:02:45.:02:55.
:02:55.:02:57.

year, they've gone 500% or 1000%. Today Janis is hosting a tea party

:02:57.:03:01.

for her friends and their children. But she has had to fork out for far

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more than the cost of the biscuits. The visitors' permits have gone up

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from �1 per voucher to �4 per voucher which is just outrageous. I

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didn't feel able to ask each visitor for �4 so I end up paying.

:03:12.:03:14.

The change in price for visitors' permits has left Janice with a

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massive annual bill. I use 200 cards every year so that means...

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It used to be �200 for the whole year and now that's �800. That's a

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staggering 300% increase! On top of this Janice has also been hit with

:03:29.:03:34.

a price hike on her annual resident's permit. For our own car

:03:34.:03:38.

we used to pay �40 for the year for a resident's permit and now that's

:03:38.:03:43.

gone up to �100. I think the price hike is absurd! The residents of

:03:43.:03:46.

Barnet are not the only ones facing eye-watering increases. We sent a

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Freedom of Information request to every borough in the capital. On

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average, resident parking permits across London's boroughs have gone

:03:54.:03:58.

up by 26% in the last three years and the cost of daily visitor

:03:58.:04:08.
:04:08.:04:11.

permits by a whopping 42%. Parking is becoming the new poll tax. We've

:04:11.:04:18.

seen in lots of boroughs, the charges going up 20%, 100% 150%. It

:04:18.:04:22.

appears to be now more about money and not about parking. Six years

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ago, residents in Stroud Green put up a fight when the council tried

:04:26.:04:30.

to enforce a Car Parking Zone. carried out an extensive campaign

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and in most of the roads, Haringey did not introduce a CPZ. But that

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of course is when our problems started. The problem is that Stroud

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Green has become a mecca for motorists trying to avoid car

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parking zones elsewhere. It's called the domino effect. When it

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comes to parking there is a domino effect. You get one area close to a

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tube station or railway station that needs residential parking.

:04:56.:04:59.

That scheme is put in and then the commuters actually move further out

:04:59.:05:07.

and they go to the next street, the next area. What we've now got is a

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CPZ just a hundred or so yards away from where we area at the moment

:05:11.:05:15.

and what that's done is to make parking in our roads absolute hell.

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Five years ago, the streets around Paul's house looked like this.

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Today they've become a massive car park! They are literally squashed

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in like sardines. Jane Forster lives locally and says finding a

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space to park is a daily nightmare. I may be driving you around for

:05:37.:05:41.

hours because we are not going to get out until I manage to park

:05:41.:05:44.

somewhere. Well let's just go back into your road and see if we can

:05:44.:05:47.

find somewhere. But we're not going anywhere fast. There's a road block,

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caused by nose to tail parked cars. This is what we're having all the

:05:52.:05:56.

time, and we do have a bus that comes up the road as well. There is

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nowhere to pass and nowhere to park because we've got cars both sides.

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The community in Stroud Green is so fed up with situations like this

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that they've made something of a U- turn. What do you think is the

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answer to this horrendous situation? We will have to become

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part of the CPZ. I can't see any other solution to it. Are you

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worried about the cost and the fact it may go up substantially each

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year? I'd rather pay to be able to park than to have the situation

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we've got out here now. inclination is to still to say I

:06:28.:06:31.

don't want a CPZ but there is frankly no alternative. Haringey

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said last year said we're increasing our parking charges but

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we're simply taking them up to the London average. Of course the

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average constantly rises. It does appear in London that car owners

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are being attacked from all sides whether they're residents, whether

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they're visitors, whether they're shoppers, whether they're theatre

:06:47.:06:55.

goers. As space in London becomes increasingly tight, it's not just

:06:55.:06:58.

resident's permits that are soaring. Some local authorities are raking

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in the cash simply by extending parking time restrictions. It's

:07:05.:07:07.

very difficult actually getting into London and transporting my

:07:07.:07:14.

instrument around. At the moment we are quite lucky because as a

:07:14.:07:17.

musician I can normally get on to a metered bay from 6.30 onwards and

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there is no charge. Vicky Tilson has been performing for years. But

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her career in the West End may sadly be coming to an end.

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Westminster council are looking to make parking paid up until midnight

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daily. On average if I do a gig in central London I might get �50 for

:07:38.:07:43.

it. If I'm paying �4.80 an hour to park that's over half my gig fee

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just gone. It's not just performers who will be affected by the change.

:07:50.:07:52.

Cleaners, waiters, even those working in the emergency services

:07:52.:07:58.

will also be hit by the new fees. Of course there will be an impact

:07:58.:08:01.

but ultimately what we've tried to do is limit the changes that we are

:08:01.:08:05.

making to a specific time of the day in a small area of Westminster

:08:05.:08:08.

and if people want to park elsewhere they'll still be able to

:08:08.:08:12.

park elsewhere for free within a couple for minutes of Oxford Street.

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Car Parking Zones are clearly lucrative for local authorities.

:08:15.:08:17.

Our Freedom of Information request revealed that councils are earning

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millions from charging residents to simply park outside their own front

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doors! More than �186 million has been raised from parking permits in

:08:30.:08:37.

London over the past three years. The borough that earned the most,

:08:37.:08:45.

Wandsworth at �25 million. So what are our councils spending all that

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money on? The money that we get as income from parking permits and so

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on, we are legally obliged to use it first of all to cover the cost

:08:54.:08:58.

of a parking scheme and then we are allowed to spend it on other

:08:58.:09:01.

transport things. We are not allowed to take it and spend it on

:09:01.:09:04.

social workers or other bits of the council. Many boroughs are using

:09:05.:09:08.

parking charges for other means. It's not just to administer the

:09:08.:09:13.

parking scheme. Campaigners in Barnet believe that's exactly what

:09:13.:09:19.

their local authority is doing. These residents are angry thst

:09:19.:09:21.

Barnet council has imposed almost a three-fold increase on their

:09:21.:09:31.

parking permits. Up to �40 a week. We can't do that. They claim the

:09:31.:09:33.

local authority are using the extra money to unlawfully fund other

:09:33.:09:39.

services. They've taken their case to the high court. We are asking

:09:39.:09:43.

the court to consider whether the charges are lawful. What we do not

:09:43.:09:46.

accept is that they can charge money for parking and increase the

:09:46.:09:48.

parking charges in order to make up shortfalls in other budgets

:09:48.:09:54.

elsewhere. Their initial request for a judicial review at the high

:09:54.:09:57.

court has been rejected. The judge ruled there is no evidence that

:09:57.:10:00.

Barnet council has acted outside the letter or the spirit of

:10:00.:10:06.

statutory provisions. The next legal option for the residents is

:10:06.:10:11.

to make their case at an oral hearing. The Barnet residents'

:10:11.:10:15.

legal fight is a crucial landmark for all London drivers. If they win,

:10:15.:10:18.

then maybe more communities will unite and make a stand against

:10:18.:10:28.
:10:28.:10:34.

high-parking fees. It you have got a parking story to

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share with us, either as a motorist or a resident, get in touch.

:10:41.:10:49.

Still to come: the regime arrested his father, his mother, his wife,

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his four year-old child, and the baby he had never seen. They were

:10:55.:11:01.

all killed. It was Saddam Hussein. It might sound like something out

:11:01.:11:04.

of an episode of Spooks, but new technology that recognises the

:11:04.:11:07.

faces of criminals is now being used to help solve crime in the

:11:07.:11:13.

capital. Used in the aftermath of the London riots, and with plans to

:11:13.:11:16.

use it during the 2012 Olympics, this new face print looks set to

:11:16.:11:19.

become an important tool for police. Wendy Hurrell has been finding out

:11:19.:11:29.
:11:29.:11:36.

CCTV has been instrumental in catching the rioters. With 40,000

:11:36.:11:39.

hours' worth of footage captured on camera, searching through it is a

:11:39.:11:49.
:11:49.:11:50.

tedious task. This is some CCTV footage quite high quality it's of

:11:50.:11:54.

a casino in the Queensway area of Westminster. Code-named Operation

:11:54.:11:57.

Withern, DCI Mick Neville is using CCTV to identify those involved in

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the riots. These offenders not only caused damage to this Casino they

:12:06.:12:12.

also broke the doorman's arm. officers here have seized the CCTV

:12:12.:12:15.

and they've spent a long time viewing that and capturing the best

:12:15.:12:19.

images of the offenders. Then we create a journal called caught on

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camera and that's circulated to all our officers and we show it to

:12:22.:12:26.

criminals who give information. images are also matched to a

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central database of known criminals. Identifying a suspect takes time

:12:29.:12:35.

and manpower. But what if a machine could do the job for you in

:12:35.:12:41.

seconds? Face Alert is a facial recognition system basically it's a

:12:41.:12:44.

piece of computer software that matches faces against images on a

:12:44.:12:51.

database. Tim Noest is the man behind it. Lets not discount CCTV,

:12:51.:12:54.

particularly with the riots and what's been going on recently, it's

:12:54.:12:59.

been very very important. What this system does is take it to the next

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level. Everyone has a unique face, ultimately what facial recognition

:13:05.:13:09.

is doing is using a face print a bit like a fingerprint. So how does

:13:09.:13:12.

it actually work? Let's take my face for example. The computer

:13:12.:13:15.

software picks out specific facial points such as my eyes, nose and

:13:15.:13:18.

mouth. It measures between them calculating a unique print of my

:13:18.:13:28.
:13:28.:13:29.

face that it can use to identify me The Face Alert camera has been set

:13:29.:13:34.

up at Charing Cross station. I've been entered onto a watch list as a

:13:34.:13:39.

suspect. Now let's see what happens when I arrive. The camera is

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scanning every face in the crowd and at the same time it's searching

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for a match on the database. If I'm on that database, within one second

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it will make a connection and trigger an alarm. You can have, say,

:13:55.:13:58.

10 protesters on the watch list and it can be looking for those people

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and it can alert within a second or so. It also gives notes of how to

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respond i.e. Whether it's a protestor or a shoplifter or

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potentially a suspect. Across the road at Gordon's, the oldest wine

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bar in London, this very system is being used to catch bagsnatchers.

:14:21.:14:28.

Show me these cameras then. Yes, the camera is up there. What

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they'll do is pick your face up as you walk in here and when you go

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down the stairs. Known criminals are flagged up on a portable screen

:14:35.:14:40.

when they enter the bar. Every time someone comes in, the system will

:14:40.:14:44.

look and take a picture of their face, store it in the system and if

:14:44.:14:47.

a crime is being committed we go back and say if that person comes

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in again we'd like to be told. don't want to have any heavies here

:14:54.:14:58.

or doormen or anything like that. I just wanted to have something that

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if someone did come back who had committed a crime before that we

:15:01.:15:04.

could stop that crime from happening. I'm a great believer in

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deterrents rather than actually letting something happen and

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sending them off to prison. The Met does use facial recognition and the

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Commissioner is keen to embrace the new technology. But there are

:15:13.:15:18.

limits to using it. It depends on the quality of images in any

:15:18.:15:23.

situation, be it the riots or any type of crime. If the images are

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that high quality, then it can be put through a system and like all

:15:26.:15:29.

facial recognition systems it compares against a database but

:15:29.:15:34.

never forget that people are good at identifying other people.

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Idris's job is to spot criminals he's one of the Met's best officers

:15:38.:15:47.

when it comes to identification. Is there something that actually a

:15:47.:15:51.

human eye picks up on more than what a computer can? The style of

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walk, the mannerisms and sometimes there's even a look in the eyes.

:15:56.:15:59.

Are they expecting something as you are identifying them? It goes both

:15:59.:16:03.

ways. So let's put Face Alert to the test. Can a computer really

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beat the trained human eye when it comes to face recognition? Battling

:16:06.:16:09.

it out for the human eye is Supreme Spotter Idris versus Tim and his

:16:09.:16:13.

face recognition machine. Earlier today we enrolled 30 people on the

:16:13.:16:17.

Face Alert database. Six of them will appear in the station over the

:16:17.:16:20.

next half hour and we're going to see just how many the computer

:16:20.:16:30.

picks up. How confident are you? Quietly confident, man versus

:16:30.:16:34.

machine and today machine should prevail. Idris has been given just

:16:34.:16:36.

five minutes to memorise the same 30 images. But who's more

:16:36.:16:41.

effective? So that's time up, they are all in the computer of your

:16:41.:16:51.
:16:51.:16:57.

mind now. Hopefully. Well we'll put it to the test. I'm confident. Nine

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minutes in, here comes our first suspect. One all at the moment. You

:17:04.:17:14.
:17:14.:17:26.

got one. One more to the machine. A girl there. This lady here. So, at

:17:26.:17:29.

the end of that experiment, six people have come through the

:17:29.:17:32.

computer successfully matched four of them. Idris here successfully

:17:32.:17:35.

matched two of them so it shows that there are limitations on both

:17:35.:17:38.

sides still impressive though. Were you impressed with the machine?

:17:38.:17:42.

Yeah, to pick out in that sort of crowd it would be good in football

:17:42.:17:46.

grounds or in the future. It will be a good tool. So, Tim, four out

:17:46.:17:52.

of six for the computer how do you feel about that? Well we got 400%

:17:52.:17:56.

match, the other two we didn't see come into the camera view so that

:17:56.:18:03.

was disappointing. The key problem seemed to be this line of sight

:18:03.:18:07.

thing, it has to be caught on the camera for you to make that match.

:18:07.:18:10.

Of course if you were to properly seal this off then you would need

:18:10.:18:13.

more cameras to cover the areas and we were restricted due to the

:18:13.:18:17.

access around here of where we can film and where we can't. So there

:18:17.:18:19.

are limitations but as our experiment shows a system that

:18:19.:18:22.

scans 25,000 faces every second has enormous potential. I've no doubts

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as time progresses it will get better and better. We only have to

:18:26.:18:29.

look at the mobile phones we used in the 1980s and what we've got now.

:18:29.:18:32.

As far as facial recognition improving, the more images we can

:18:32.:18:35.

feed into that as the standard of facial recognition gets better. If

:18:35.:18:38.

it can deal with lower quality images then that's even better, but

:18:38.:18:42.

I think we've got to make sure the public are assured that we are

:18:42.:18:48.

using it to target criminals. plans to use this type of system

:18:48.:18:51.

more and more at major events like the Olympics, criminals beware -

:18:51.:19:01.
:19:01.:19:04.

Fascinating stuff, though nipping out for a sneaky pint one never be

:19:04.:19:11.

the same again. Who knows who could be watching? Allotments in London

:19:11.:19:16.

are scarcer than gold dust, but for those lucky enough to have one,

:19:16.:19:20.

they are at great weight of that being fit and active, with a great

:19:20.:19:25.

way of growing food. But there is one allotment in Barnard that

:19:25.:19:28.

offers something unique and incredibly valuable for people who

:19:28.:19:33.

work the land, a way for them to escape the horrors of this past as

:19:33.:19:38.

victims of torture. Some viewers may find the accounts in this film

:19:38.:19:46.

disturbing. This ramshackle place is full of tranquillity and beauty,

:19:46.:19:51.

but there are gardeners here getting a lot more out of this soil

:19:51.:19:55.

than just the flowers and vegetables they grow. I come here

:19:55.:20:00.

because of the conflict between the Tutsi and the food to in my country,

:20:00.:20:09.

Burundi. I am growing some potatoes, carrots. I am from Sierra Leone. We

:20:09.:20:13.

are growing lettuce, tomatoes and we grow spring onions and all sorts

:20:13.:20:21.

of vegetables. I was a carpenter and teacher in Cameroon. When I see

:20:21.:20:26.

maize growing like this I feel like it just reminds me of my country.

:20:26.:20:30.

His allotment is a council owned site and the charity Freedom From

:20:30.:20:35.

Torture rents six plots here. They are used to aid the well-being of

:20:36.:20:39.

people from all over the world and their stories are hardly does of

:20:39.:20:47.

typical gardeners. I leave the Ivory Coast because the war started

:20:47.:20:54.

and because I was in a political movement. All my family was killed

:20:54.:21:01.

and I saved my life to come here. After killing my father, a gang of

:21:02.:21:07.

boys and soldiers kept coming to our house, beating us, as my

:21:07.:21:12.

husband was burnt alive in the presence of my children, my mum and

:21:12.:21:20.

myself. I had to run to the bullish for safety. Those people came, they

:21:20.:21:29.

started raping me, beating me. They left me half dead. I met a man, he

:21:29.:21:35.

told me he is going to free me from the country. I am taking you to my

:21:35.:21:40.

friends in this country. There were four men, they would force me to

:21:40.:21:46.

have sex, they would rape me. They locked me in the house for three

:21:46.:21:50.

and-a-half years. One of the commanders of the Revolutionary

:21:50.:21:54.

United Front was threatening to wipe my entire family and he

:21:54.:21:58.

demonstrated that by burning my dad's house by killing members of

:21:58.:22:03.

my family whilst I was there. When he came there he arrived at the

:22:03.:22:13.
:22:13.:22:19.

house... When he came back at the house... Sorry about that... He

:22:19.:22:24.

stripped everyone naked and asked everyone to come out and raped all

:22:24.:22:32.

the women including my grandmother. I arrived in the UK in 2007.

:22:32.:22:36.

received a message of the remaining members of my family have been

:22:36.:22:42.

killed, my dad and my little sister. Two psychotherapists and a

:22:42.:22:46.

horticulturalist work with these gardeners using nature to lift them

:22:46.:22:52.

from the depths of their despair. bring them into the allotments

:22:52.:22:57.

straight away. That calms of their mind, calms of their whole being. I

:22:57.:23:02.

cannot calm them down by what I say, it is also what they do, and what

:23:02.:23:08.

the land does, through working on the land. The biggest problem is

:23:08.:23:15.

they are so involved in their emotions. They are full of fear and

:23:15.:23:18.

anxieties and terror and it overwhelms them. There is nothing

:23:18.:23:24.

left of them, just that intense emotion. They come and suddenly

:23:25.:23:31.

they care about plants, about watering, about something else.

:23:31.:23:36.

approach is to do anything that the client wants to try. You can grow

:23:37.:23:41.

grapes, you can grow potatoes, and there is a reliability in the

:23:41.:23:45.

natural world. Because they have been betrayed by human beings they

:23:45.:23:50.

need to find something which does not betray them and will never

:23:50.:23:58.

betray them. The victims of torture are referred to the charity by

:23:58.:24:02.

doctors and lawyers and are often so traumatised that sending them

:24:02.:24:07.

straight on to the allotment would be too much for them, so their

:24:07.:24:11.

first received therapy in a specially designed garden in

:24:11.:24:17.

Finsbury Park. Mary Raphaely works with the most vulnerable. There is

:24:17.:24:23.

one plant that stands right out. The young man who planted it came

:24:23.:24:30.

from a Middle Eastern country where he was imprisoned and very badly

:24:30.:24:34.

tortured. What the regime did was they arrested his brother, his

:24:34.:24:40.

mother, his wife, his four-year-old child and the baby he had never

:24:41.:24:50.
:24:51.:24:51.

seen and they were all killed. It was Saddam Hussein. The first day

:24:51.:24:57.

he came we planted three plants in a pot and I said, who a day? He

:24:57.:25:03.

told me the names of his wife and two children. We needed to plant a

:25:03.:25:07.

shrub that would last, because those were just plans that would

:25:07.:25:12.

last the season. He said it must be evergreen and have tiny flowers

:25:12.:25:17.

because his little face was so small. Torture destroys, fractures

:25:17.:25:23.

and fragments and so what people have to do is gather themselves

:25:23.:25:30.

together again and that is a lot of what we are doing here. I have been

:25:30.:25:34.

attending some psychotherapy assassins and finally I started

:25:34.:25:42.

developing my confidence defaults. Before I could not talk the way I

:25:42.:25:48.

am talking. When you force yourself to engage yourself doing something

:25:48.:25:51.

continuously you are concentrating on one particular thing. For

:25:52.:25:55.

example if you are doing weeding, you make sure you concentrate on

:25:56.:26:00.

putting the weeding downwards and you do not just pick the leaves.

:26:00.:26:09.

Your mind is connected with what you are doing. It has given me life.

:26:09.:26:16.

I was with a woman who was so severely tortured she hadn't spoken

:26:16.:26:21.

for three years. She was sitting and watering the plants, no

:26:21.:26:26.

movement, no feeling, and I encouraged her to splash my feet a

:26:26.:26:31.

little. I looked at her and I have never seen it so vividly. Suddenly

:26:31.:26:37.

it was as if somebody turned on a dull light switch in her eyes. She

:26:37.:26:45.

took the hose and soaked me from head to toe and screamed, laughed,

:26:45.:26:51.

and she could not stop herself. We were all stunned and we were all

:26:51.:26:56.

crying and laughing because it was as if something just broke through.

:26:56.:27:04.

I compare a plant growing with my growing, human growing, human being

:27:04.:27:11.

growing, so it is very, very wonderful. Most of the time when

:27:11.:27:19.

I'm in my room I'd get nightmares. I feel traumatised, I feel lonely.

:27:19.:27:24.

But when I am with people in my community, I feel cheerful. You

:27:24.:27:29.

know when you have lost all your family and you do not have a family

:27:29.:27:34.

in the world, you get friends and such people all care, you feel

:27:34.:27:41.

really you are back with your family. Now these are my family.

:27:41.:27:45.

That is nearly all for it this evening, but before we go, here is

:27:45.:27:52.

a quick taste of next week's show. Cosmetic procedures gone bad. We

:27:52.:27:58.

expose the dangers world of cut- price treatments. My chest was

:27:58.:28:06.

covered in red burn marks. You know when you plant and animal?

:28:06.:28:10.

reveal the shocking amounts of rubbish they are dumping in the

:28:10.:28:15.

Thames. You are seeing less than two week's rubbish just by Big Ben.

:28:15.:28:22.

We reckon in a typical year that could be 1000 cubic metres.

:28:22.:28:27.

will this new mountain bike circuit be rough and tough enough for the

:28:27.:28:32.

Olympic Games? It is tough, fun and fast and it will be a great show

:28:32.:28:40.

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