23/01/2017 Inside Out South


23/01/2017

Similar Content

Browse content similar to 23/01/2017. Check below for episodes and series from the same categories and more!

Transcript


LineFromTo

Hello.

0:00:050:00:07

You wouldn't drive drunk, but would you drive tired?

0:00:070:00:10

She's got glazed features, you can see the muscle tone

0:00:100:00:14

in her face is starting to slacken.

0:00:140:00:16

Really long eye closures.

0:00:160:00:17

Saving our lives but risking their own.

0:00:170:00:20

The junior doctors driving home after night shifts.

0:00:200:00:24

I think it's always just too easy to think it won't happen to you.

0:00:240:00:29

We set off to find her, and we could see the accident

0:00:290:00:33

on the other side of the road.

0:00:330:00:38

Also, stripped and shipped.

0:00:380:00:39

The unlikely British classic being stolen to order

0:00:390:00:41

and smuggled abroad.

0:00:410:00:44

And we hot-foot to it the legendary shoe makers that's shutting up shop.

0:00:440:00:47

Inside Out - we're always a step ahead.

0:00:470:00:56

First, driving tired can be just as dangerous as drink-driving.

0:01:020:01:04

In a recent online survey of more than 1,100 junior doctors,

0:01:040:01:07

41% admitted falling asleep behind the wheel, following a night shift.

0:01:070:01:10

So is it time we all woke up to the danger?

0:01:100:01:20

I know of four colleagues who died within my first two

0:01:220:01:25

years of qualifying.

0:01:250:01:30

All were driving home after night shifts.

0:01:300:01:31

I've got an 11-month-old daughter and I continually worry

0:01:310:01:34

about having an accident.

0:01:340:01:36

I was driving in the slow lane on the motorway,

0:01:360:01:40

then woke up in the fast lane.

0:01:400:01:46

These are genuine testimonies from junior doctors currently

0:01:460:01:49

working in our NHS.

0:01:490:01:50

I almost drove into the back of a lorry when I fell asleep briefly.

0:01:500:01:53

I've also driven up the kerb, which woke me up.

0:01:530:01:57

After seven consecutive nights I fell asleep driving

0:01:570:02:00

home and crashed my car into a concrete pillar.

0:02:000:02:04

In the NHS as it is, there are greater pressures,

0:02:040:02:06

fewer doctors, and it is easy to just keep pushing

0:02:060:02:12

yourself to the absolute limit, until you break.

0:02:120:02:17

A junior doctor in Oxford, Sam Jayaweera is getting ready

0:02:170:02:24

for a 13 hour night shift in intensive care.

0:02:240:02:26

She often works four of these in a row.

0:02:260:02:28

After only a few months on the job, she had a near miss driving home.

0:02:280:02:32

About five minutes away from home, I was on one of the country roads

0:02:320:02:36

and found myself on the opposite side of the road.

0:02:360:02:40

Thank goodness there was nothing coming the other way.

0:02:400:02:44

And in fact, only just last year I was going to a night shift

0:02:440:02:48

and I came across a car which was flipped in the road.

0:02:480:02:50

It was on an unlit country road and it was an another junior doctor

0:02:500:02:54

coming back from their late shift.

0:02:540:02:58

On that occasion, the driver escaped unhurt, but sadly,

0:02:580:03:02

that's not always the case.

0:03:020:03:06

When she came off a night shift, she phoned home

0:03:060:03:10

and said "I'm leaving."

0:03:100:03:15

She had a chat with her mum and explained that the night

0:03:150:03:18

shift has gone well.

0:03:180:03:19

Brian's daughter Lauren Connelly was driving home after her

0:03:190:03:22

first ever night shift as a newly qualified doctor.

0:03:220:03:31

She was a bit concerned about how things might go,

0:03:320:03:35

because it was a new experience for her being in charge.

0:03:350:03:38

And she was feeling quite pleased with herself.

0:03:380:03:39

But nevertheless on the journey back home, she fell asleep.

0:03:390:03:42

How did you find out something had gone wrong?

0:03:420:03:44

Because we were expecting her home, we set off to find her,

0:03:440:03:47

and while we were driving, we could see the accident

0:03:470:03:49

on the other side of the road.

0:03:490:03:59

At the time, junior doctors in Scotland could work up to seven

0:04:020:04:05

night shifts in a row.

0:04:050:04:06

Brian's campaigning has helped cut this to five.

0:04:060:04:12

I'm Lauren's voice now.

0:04:120:04:16

She's not able to speak for herself.

0:04:160:04:17

I think that she did speak up initially, but wasn't able

0:04:170:04:21

to carry that through.

0:04:210:04:24

I'm trying to do it now.

0:04:240:04:29

18 months ago, after a run of night shifts, a junior doctor

0:04:290:04:35

from Gosport was heading home to his pregnant wife.

0:04:350:04:37

Dr Ronak Patel was driving home after a third of three night shifts

0:04:370:04:43

when his car collided with a lorry.

0:04:430:04:45

The doctor who died in a head-on collision probably fell asleep

0:04:450:04:47

according to evidence heard...

0:04:470:04:49

Dr Patel was just 33-year-old.

0:04:490:04:54

I think it's too easy to think it won't happen to you,

0:04:540:04:57

but I think that when you have tragedies that are so close to home,

0:04:570:05:02

like someone who is pretty much exactly like you,

0:05:020:05:07

is, is really, is scary.

0:05:070:05:10

It's something that really does make me think.

0:05:100:05:12

Keen to learn if she is right to be concerned, Sam's agreed to take

0:05:120:05:15

a driving reactions test after working a 13 hour night shift.

0:05:150:05:18

We'll find out later how she got on.

0:05:180:05:24

It's estimated there are more than three million of us regularly

0:05:240:05:27

working through the night in all kinds of jobs.

0:05:270:05:32

Dr Michael Farquhar is a sleep consultant, and teaches

0:05:320:05:35

the importance of rest to newly recruited junior doctors.

0:05:350:05:41

When we work at night, our brains think we should be asleep.

0:05:410:05:44

It's like fighting against jet lag the whole time.

0:05:440:05:46

The teaching that we do is all about making sure

0:05:460:05:48

that we encourage our junior doctors, our nursing colleagues,

0:05:480:05:52

everybody who's working at night, that it's not a sign of weakness

0:05:520:05:57

at all to take rest and breaks when we're working.

0:05:570:05:59

There is very much a hero attitude in medicine and nursing,

0:05:590:06:02

that our own needs come second to the needs of the patient,

0:06:020:06:05

but if you are over tired, fatigued, you are not rested,

0:06:050:06:11

you are not able to give the best to your patient.

0:06:110:06:14

So even though there may be ten patients waiting to see

0:06:140:06:18

in an emergency department, you taking half an hour just to be

0:06:180:06:21

able to have your own time to rest, to break, to combat the fatigue that

0:06:210:06:24

does build up when we are working these type shifts, this type

0:06:240:06:27

of work, is absolutely important.

0:06:270:06:34

In Oxford, Sam's just finished her night shift.

0:06:340:06:37

How you feeling?

0:06:370:06:38

Yes, pretty tired.

0:06:380:06:40

It was really, really busy.

0:06:400:06:41

Quite stressful.

0:06:410:06:42

I cover intensive care and we had a full unit of patients,

0:06:420:06:50

so I managed to grab a cup of coffee about half three.

0:06:500:06:52

I've been pretty much on the go the whole time.

0:06:520:06:55

Before Sam can go home to bed, it's time for her driving reactions

0:06:550:07:01

test at the Transport Research Lab in Berkshire.

0:07:010:07:03

So if you'd like to come through to the simulator and take a seat.

0:07:030:07:06

Simon Tong is in charge of driver fatigue research,

0:07:060:07:08

and will be analysing Sam's performance.

0:07:080:07:10

Fatigue is a huge road safety problem.

0:07:100:07:16

Our own perception of our fatigue level tends to lag behind reality,

0:07:160:07:22

and by the time we've realised it, we could have already made a very

0:07:220:07:26

serious mistake that could have led to a collision.

0:07:260:07:31

We'd like you to keep to 60mph for the whole time, please.

0:07:310:07:34

It's one of those things where I know I'm tired,

0:07:340:07:36

but if I want to get home, if I need to get home, then I would,

0:07:360:07:40

I would get into the car.

0:07:400:07:41

OK, Sam, so the simulator is set up ready for you to start.

0:07:410:07:44

Sam has to drive along a virtual motorway for the next 90 minutes.

0:07:440:07:47

We're monitoring her reactions from the control room.

0:07:470:07:50

So it's lots of blinking, and sometimes you see those

0:07:500:07:53

long blinks, don't you.

0:07:530:07:54

Yeah.

0:07:540:07:58

After just a few minutes, Sam starts blinking more rapidly,

0:07:580:08:01

in a failed attempt to increase her alertness.

0:08:010:08:03

You can tell she is fighting it as well.

0:08:030:08:05

She'll have a moment when she is tired -

0:08:050:08:07

there we go, another one - and then lots of blinking to try

0:08:070:08:10

and clear the sleep.

0:08:100:08:11

You can see with the mouth movements as well.

0:08:110:08:16

After 19 minute, Sam's eyes start to blink more slowly.

0:08:160:08:19

She's having micro sleeps.

0:08:190:08:23

Micro sleep is just a slightly longer blink, up to 15

0:08:230:08:27

seconds in duration, but neurologically it's usually

0:08:270:08:28

an indicator that someone has disengaged from the task.

0:08:280:08:33

Look - oh....

0:08:330:08:37

Yes, she's getting quite bad now.

0:08:370:08:39

And you think at motorway speed, eyes shut for a second

0:08:390:08:42

how far you can travel, what you'll miss.

0:08:420:08:44

Tens of metres can be travelled in that distance.

0:08:440:08:53

Sam's meant to stick to the inside lane for the whole

0:08:530:08:56

journey, but she's struggling to stay on course.

0:08:560:08:58

She just moved out on to the right, then she's almost overcompensated

0:08:580:09:01

to bring it back to the left.

0:09:010:09:02

Yes, that's quite typical when someone's fatigued.

0:09:020:09:04

Their inputs tend to be exaggerated.

0:09:040:09:06

She has glazed features, you can see the muscle tone

0:09:060:09:08

in her face is starting to slacken.

0:09:080:09:10

Really long eye closures.

0:09:100:09:14

Hi Sam, you can now stop the vehicle, so please

0:09:140:09:16

bring it to a halt.

0:09:160:09:17

Test over, and Simon has the results.

0:09:170:09:21

So, one of the key indicators of fatigue is lane departures,

0:09:210:09:24

and today, 69 occasions you left the inside lane of the motorway.

0:09:240:09:26

That in total meant it was almost two-and-a-half minutes that

0:09:260:09:29

you spent outside of the lane you are supposed to be

0:09:290:09:35

travelling the in.

0:09:350:09:38

What's really worrying, though, is the number of times

0:09:380:09:42

that your reaction speed was slower than 1.5 seconds, and therefore

0:09:420:09:45

dangerous, and there were 12 occasions when you failed

0:09:450:09:48

to respond quickly enough.

0:09:480:09:52

On one instance it was 5.5 seconds later.

0:09:520:09:55

Was it really?

0:09:550:09:57

Yes.

0:09:570:09:58

How do you feel when you hear those numbers?

0:09:580:10:04

I mean, that particular one is really shocking.

0:10:040:10:06

5.5 seconds, to not brake on a motorway is just -

0:10:060:10:09

I mean, as you say it would cause a collision.

0:10:090:10:11

That's terrifying.

0:10:110:10:17

That's really, really scary.

0:10:170:10:19

Clearly, driving when this tired is dangerous.

0:10:190:10:27

Across the country, junior doctors are working long,

0:10:270:10:29

high intensity shifts.

0:10:290:10:30

Some clocking up 91 hours a week.

0:10:300:10:32

I have regularly driven home pinching myself.

0:10:320:10:33

Biting my cheek, trying to stay awake in slow traffic.

0:10:330:10:38

I've had three accidents over three years, all with vehicle damage.

0:10:380:10:44

Last year, the Health Secretary's controversial new junior doctor

0:10:440:10:51

contract reduced the number of consecutive night

0:10:510:10:53

shifts from seven to four.

0:10:530:10:54

The working week for junior doctors was also cut.

0:10:540:10:56

Tired doctors risk patient safety.

0:10:560:10:59

So in the new contract the maximum number of hours that can be worked

0:10:590:11:03

in one week will be reduced from 91 to 72.

0:11:030:11:09

I think he should be shamed of himself, boasting about that.

0:11:090:11:13

We're asking junior doctors to work nearly twice as much

0:11:130:11:17

as the rest of the population.

0:11:170:11:20

And that's a boast?

0:11:200:11:24

The Department of Health declined to be interviewed,

0:11:240:11:26

but told us they expect the NHS to ensure all staff

0:11:260:11:28

are properly rested.

0:11:280:11:35

We're going to be looking for 40 years of service of a junior doctor.

0:11:350:11:38

But we're not going to get it if they're so exhausted

0:11:380:11:44

they have accidents, like Lauren or otherwise.

0:11:440:11:47

No-one should leave their home and not return from their work.

0:11:470:11:57

Still to come, we say a fond farewell to an Oxford institution.

0:11:580:12:03

All good things come to an end.

0:12:030:12:05

Thank you very much for your custom.

0:12:050:12:08

As ever, love to hear your thoughts about the show, you can drop me

0:12:080:12:11

an e-mail at [email protected]

0:12:110:12:12

Next, the Land Rover Defender.

0:12:120:12:14

The British work horse which has a cult status

0:12:140:12:16

with enthusiasts and car thieves.

0:12:160:12:17

Glenn Campbell investigates.

0:12:170:12:21

Next, the Land Rover Defender.

0:12:210:12:23

The British work horse which has a cult status

0:12:230:12:25

with enthusiasts and car thieves.

0:12:250:12:27

Glenn Campbell investigates.

0:12:270:12:30

Some of these Land Rovers are worth north of ?50,000.

0:12:300:12:34

Lovingly built and tinkered with over decades.

0:12:340:12:38

To their owners, these vehicles are much more than just a car.

0:12:380:12:42

Problem is, to organised gangs of car thieves,

0:12:420:12:44

the Land Rover has become a top target.

0:12:440:12:50

We have a couple of Facebook pages to give people

0:12:500:12:52

information about the club, always somebody coming

0:12:520:12:55

on there, "Please help me, my Land Rover has been stolen."

0:12:550:12:58

I would say it's probably once a week.

0:12:580:13:02

So, who is stealing the Land Rovers and why are they doing it?

0:13:020:13:06

And where are they all going to?

0:13:060:13:12

I had one stolen 18 months, two years ago, just off the drive

0:13:120:13:15

in the middle of the night.

0:13:150:13:16

Someone broke into it, disappeared never saw it again.

0:13:160:13:19

This one now lives in my garage, under lock and key, and everything

0:13:190:13:23

else I've got is well secured.

0:13:230:13:29

They are unfortunately very stealable.

0:13:290:13:30

Stealable, because the last Land Rover Defender rolled off

0:13:300:13:32

the production line in January 2016, and since then this car has

0:13:320:13:35

become the second most stolen vehicle in England.

0:13:350:13:41

When you buy a Land Rover, you're not buying a car,

0:13:410:13:43

you're buying a hobby.

0:13:430:13:44

It's the heart and soul that people put into these vehicles.

0:13:440:13:47

It's not just a car that people drive, it's a car that people love,

0:13:470:13:50

it's a car that people cherish.

0:13:500:13:52

Sometimes it's a car that's been passed down through the family,

0:13:520:13:54

and the impact from these people when they've had it stolen,

0:13:540:13:57

it's like losing your dog.

0:13:570:13:59

It's not nice.

0:13:590:14:00

This Land Rover was the pride and joy of Leicestershire Police

0:14:000:14:03

until the thieves took it apart overnight.

0:14:030:14:04

It was parked outside a local police station.

0:14:040:14:06

But all these stolen Land Rovers have got to be going somewhere.

0:14:060:14:09

So what exactly is happening to them?

0:14:090:14:11

Police say high end vehicles like these Range Rovers

0:14:110:14:14

are being stolen to order and shipped abroad,

0:14:140:14:16

mostly to Africa.

0:14:160:14:25

Older, more vintage models are equally as desirable

0:14:270:14:29

to the thieves because Land Rovers were designed to be simple

0:14:290:14:32

to fix out in the field.

0:14:320:14:33

I think because they stopped making them, the spare parts

0:14:330:14:36

are few and far between.

0:14:360:14:37

However, unfortunately with a box of spanners and an hour you can have

0:14:370:14:40

one in bits completely.

0:14:400:14:41

There's no code stamped on most of the parts,

0:14:410:14:43

so they appear on eBay, and there's a market

0:14:430:14:45

unfortunately for stolen bits.

0:14:450:14:48

John is a Land Rover mechanic from Sussex who was hit

0:14:480:14:51

by the thieves last year.

0:14:510:14:52

As someone who knows Land Rovers inside out,

0:14:520:14:54

I've set him a little challenge.

0:14:540:15:01

The plan is to unbolt parts of a Land Rover until we end up

0:15:010:15:04

with as big a pile of bits and as little Land Rover

0:15:040:15:07

as we can finish with.

0:15:070:15:14

OK, fellas, that's 23 minutes.

0:15:140:15:15

23 minutes gone.

0:15:150:15:16

John firmly believes that his beloved Land Rover was stolen

0:15:160:15:19

to order and cannibalised for parts.

0:15:190:15:20

With the clock ticking and multiple cameras running,

0:15:200:15:22

we'll check back in with John in a while.

0:15:220:15:25

Henry Mowforth is a mechanic on slightly larger vehicles.

0:15:250:15:27

He's a steam train engineer.

0:15:270:15:29

His Land Rover was special.

0:15:290:15:30

It was his wedding car.

0:15:300:15:38

We used it to get from the church to the reception.

0:15:380:15:41

Me and my wife and my son.

0:15:410:15:43

So I used it all the time, because that was my first vehicle.

0:15:430:15:46

Henry's Land Rover was stolen from the car park of the Kent

0:15:460:15:49

and Sussex railway.

0:15:490:15:52

So, if you've seen SSY 841, one steam engine driver

0:15:520:15:54

would love to have her back.

0:15:540:15:57

I was never envisaging getting rid of it.

0:15:570:15:59

That was going to be with me for life, then

0:15:590:16:02

handed down to my son, if he was interested,

0:16:020:16:04

and so on, so forth.

0:16:040:16:05

It is soul-destroying, really.

0:16:050:16:06

You've spent all that time with it, and now it's just gone.

0:16:060:16:15

Car crime is now a high tech business.

0:16:170:16:19

This garage is full of top end Range Rovers.

0:16:190:16:21

The manufacturers fit all of these cars with at least one tracker

0:16:210:16:24

for the benefit of their owners, but the car gangs have

0:16:240:16:27

a trick up their sleeve.

0:16:270:16:30

They are not using one of these - a "magic wand" - to sniff

0:16:300:16:33

the tracker and disable it.

0:16:330:16:35

I'll just turn that up.

0:16:350:16:36

So they will know that there's something in the vehicle.

0:16:360:16:38

A tracker.

0:16:380:16:39

A tracker.

0:16:390:16:40

Now when people steal a car, they will block the signal.

0:16:400:16:43

So they will block any signal coming out of the car,

0:16:430:16:46

take it to somewhere safe, take it to a side road

0:16:460:16:48

or in a unit somewhere, and then when they feel safe,

0:16:480:16:51

they will switch this unit on, and try and find the tracking unit.

0:16:510:16:54

As soon as they find it, it will be disconnected.

0:16:540:16:59

Being one step ahead of the thieves is the only way to catch them,

0:16:590:17:02

and the latest gadget does just that.

0:17:020:17:04

A tiny highly intelligence tracker that can't be sniffed

0:17:040:17:06

out by the magic wand.

0:17:060:17:07

So what is the product that you have come up with?

0:17:070:17:10

What is this secret tracker?

0:17:100:17:16

Well, that is the point.

0:17:160:17:17

I'd love to be able to tell you and show

0:17:170:17:19

you the device, we don't do that.

0:17:190:17:21

It could be anything on the car.

0:17:210:17:23

It's not one particular unit.

0:17:230:17:24

It's well hidden, we don't talk about it.

0:17:240:17:26

It could be in the headlight, it could be anywhere.

0:17:260:17:28

I wouldn't be showing you any specification for it.

0:17:280:17:30

We don't want the thieves to get the upper hand on us.

0:17:300:17:38

And Neil's intelligent tracker is getting results.

0:17:380:17:39

It can run for months and send a signal from inside

0:17:390:17:42

a shipping container.

0:17:420:17:43

Here, police are recovering Land Rovers at Southampton docks,

0:17:430:17:45

just about to be shipped abroad.

0:17:450:17:47

And then here they are again, dozens more being recovered,

0:17:470:17:50

this time in Uganda.

0:17:500:17:54

Now they don't just steal the whole car, they'll take bits of a car.

0:17:540:17:57

There's shots on the internet of a Lincolnshire, I think it is,

0:17:570:18:00

Police Land Rover taken to bits.

0:18:000:18:02

Why do they take them to bits?

0:18:020:18:03

It reduces the risk.

0:18:030:18:05

If you take a whole car and try and sell it or move it,

0:18:050:18:08

that still is that vehicle, it can be identified.

0:18:080:18:11

If you take it apart, it reduces the fact it's a vehicle.

0:18:110:18:13

It could look like scrap, it could look like a few car parts.

0:18:130:18:17

It reduces what it is.

0:18:170:18:18

And of course it is a stolen vehicle.

0:18:180:18:22

Back in John's barn, how was his attempt at stripping

0:18:220:18:24

a Land Rover in under an hour going?

0:18:240:18:26

Was it a case of gone in 60 minutes?

0:18:260:18:29

Now you see it...

0:18:290:18:31

Now you don't.

0:18:310:18:33

Time!

0:18:330:18:35

That is...

0:18:350:18:36

We're done.

0:18:360:18:37

Land Rover stripped in 60 minutes.

0:18:370:18:40

Are you surprised you did it this quick?

0:18:400:18:42

I am quite surprised, yes.

0:18:420:18:43

I don't think I'd want to do it as a business, though.

0:18:430:18:46

No.

0:18:460:18:47

Now put it back together.

0:18:470:18:48

Thank you!

0:18:480:18:49

That would take longer!

0:18:490:18:52

Glenn Campbell reporting there.

0:18:520:18:55

Don't forget we are on Twitter, you can find us @insideoutsouth.

0:18:550:19:01

Finally, I'm resisting the urge to say that our final story

0:19:010:19:06

is a load of old cobblers, but here is James Ducker in Oxford.

0:19:060:19:10

It's often said there's an awful lot you can tell

0:19:150:19:17

about a person from their shoes.

0:19:170:19:21

But then again I would say that; I'm a bespoke shoe maker.

0:19:230:19:28

I've been making shoes by hand for the past 20 years,

0:19:280:19:32

from designing them to hand stitching them.

0:19:320:19:37

In a world of fast everything, I'm proud to be a part

0:19:370:19:40

of a something much slower.

0:19:400:19:43

At Ducker Son in Oxford, they've been making shoes

0:19:460:19:49

in a similar way since 1898.

0:19:490:19:52

But sadly, after nearly 120 years, it's closing.

0:19:520:19:58

So when I found out such an iconic shoe makers as Ducker's

0:19:580:20:01

was shutting up shop, I had to go for one last time before

0:20:010:20:04

they closed their doors for ever.

0:20:040:20:07

My name's James...err...Ducker.

0:20:080:20:11

Apparently no relation.

0:20:110:20:15

Though both our families are from North Norfolk,

0:20:150:20:17

so you never know.

0:20:170:20:20

My namesake was an engineer before turning his hand to shoe making.

0:20:200:20:26

Bob Avery also changed career.

0:20:260:20:30

Before teaching himself shoe making, he was a shoe repairer

0:20:300:20:33

at Woolworths, and before that a bus conductor.

0:20:330:20:38

The ledgers here go back to 1910 and reveal a history

0:20:380:20:41

of the city through its shoes.

0:20:410:20:44

So, each one of those is an order for a pair of shoes.

0:20:440:20:52

This is everything they've had made on their account and the prices

0:20:520:20:55

accordingly at that time.

0:20:550:20:56

So, in today's money 140.

0:20:560:20:58

One pound, eight shillings and sixpence in old money.

0:20:580:21:00

I have no idea what that means!

0:21:000:21:03

Any particular styles you were looking for, or any colours?

0:21:030:21:07

I love everything!

0:21:070:21:10

This is an old fashioned shop, and a lot of the work ethics

0:21:100:21:14

are still old fashioned.

0:21:140:21:17

You don't come in here at nine o'clock and start walking

0:21:170:21:20

out the door at five.

0:21:200:21:22

My wife has come in the shop at 9.30 at night to ask me if I've got any

0:21:220:21:26

intention of coming home.

0:21:260:21:28

So do you think there is a little bit of you in every pair

0:21:280:21:31

that goes out the door?

0:21:310:21:33

You put your mark on every single pair.

0:21:330:21:35

These wooden lasts are the starting point for all the shoes ever made

0:21:350:21:41

here, the footprints if you like of over a century

0:21:410:21:43

of loyal customers.

0:21:430:21:46

My name is George Cawkwell.

0:21:460:21:50

I have about nine or ten pairs of Ducker's.

0:21:500:21:53

Let me slip in here.

0:21:530:21:55

I'm 97.

0:21:550:21:57

You're now going to admire my agility.

0:21:570:22:00

Nobody in my family has ever lived this long.

0:22:000:22:06

These are my beauties.

0:22:060:22:10

Look at them, aren't they lovely?

0:22:100:22:12

Beautiful Ducker's shoes.

0:22:120:22:16

These are very old, these are back into the '50s.

0:22:160:22:22

Tremendous age.

0:22:220:22:24

I came up to Christchurch in 1946.

0:22:240:22:30

I wasn't at all rich, but I got into the way

0:22:300:22:32

of buying my shoes at Ducker's and there was a little man working

0:22:320:22:36

for Ducker's called Laurely.

0:22:360:22:40

And I demurred at the price of a pair of shoes one day,

0:22:400:22:44

and Laurely said where do you get your shoes from?

0:22:440:22:49

I told him Castell.

0:22:490:22:53

She said if you can go to Castell's, you can afford to buy these shoes.

0:22:530:22:57

I liked her directness.

0:22:570:22:58

Those are Ducker's shoes, they must be 50 years old.

0:22:580:23:01

Beauties, aren't they?

0:23:010:23:04

There's a number of people in this world who have

0:23:040:23:06

never been to Duckers.

0:23:060:23:08

They should be imprisoned!

0:23:080:23:17

They are probably...ooh...

0:23:200:23:22

Ten years old?

0:23:220:23:23

But they look as good as new as far as I'm concerned.

0:23:230:23:26

Yes, they look lovely.

0:23:260:23:27

Are you a loyal Ducker's customer?

0:23:270:23:29

I am indeed.

0:23:290:23:30

I first came here as an undergraduate and I came up

0:23:300:23:32

in 1976, and I've been coming here ever since.

0:23:320:23:34

And how many pairs of Ducker's do you think you have?

0:23:340:23:37

I think probably about 30 pairs.

0:23:370:23:39

For some, it's the last chance to own a bit of Oxford's history.

0:23:390:23:46

I just bought a pair of Ducker's and I think you can tell a lot

0:23:460:23:50

about a place from its shoes.

0:23:500:23:54

So in this case Oxford is on a flood plain and there are generations

0:23:540:23:57

of students and dons, fellows of colleges,

0:23:570:23:59

who have been used to walking in and out of colleges and college

0:23:590:24:02

gardens and tramping along the Thames,

0:24:020:24:03

which is just over there.

0:24:030:24:06

And you've got this great proximity of city and countryside.

0:24:060:24:12

It's one of the distinctive features of Oxford, so shoes that Ducker's

0:24:120:24:17

are famous for are rubber-soled, good for the wet, storm welt,

0:24:170:24:20

which is the speed that runs all the way round the shoe that

0:24:200:24:25

stops the water getting in, and what they call a rustic grain,

0:24:250:24:29

which is this embossed look, which is much more

0:24:290:24:31

resistant to scratching.

0:24:310:24:33

So it is at home in town and in the countryside.

0:24:330:24:37

Even though people walk in, it's a lot more relaxed today.

0:24:370:24:45

You never quite know who's going to walk in,

0:24:450:24:47

you never quite know.

0:24:470:24:50

So there is a Baron von Plessen there, and there's a

0:24:500:24:52

Baron von Richthofen there.

0:24:520:24:53

Ah!

0:24:530:24:54

Who actually didn't pay his bill.

0:24:540:24:56

But he collected his shoes.

0:24:560:24:57

Well, yes.

0:24:570:24:59

Descendants of his came in in 1989, they honoured the account.

0:24:590:25:02

Is that what that is?

0:25:020:25:03

That entry is in red there, yes.

0:25:030:25:06

So there's another entry there, look, which you

0:25:060:25:08

may know who that is.

0:25:080:25:11

It's Evelyn Waugh, the author.

0:25:110:25:14

She was at Jesus College, 1912.

0:25:140:25:17

Perhaps the most famous customer is Lord of the Rings author JRR

0:25:170:25:20

Tolkien, who studied English at Oxford.

0:25:200:25:24

So he played football.

0:25:240:25:26

In 1967, another young undergraduate remembers his first

0:25:260:25:28

encounter with Ducker's, which did reveal

0:25:280:25:29

a family connection.

0:25:290:25:36

I think I paid by cheque,

0:25:360:25:43

and looking at the cheque that I gave

0:25:430:25:45

the gentleman who served me, he noted my surname,

0:25:450:25:48

which is spelt in a slightly unusual way, and he said,

0:25:480:25:50

"I remember a customer of that name."

0:25:500:25:55

He got down a large leather bound ledger book and turned the pages

0:25:550:26:04

and ran his finger down them, and said "Hugh Spait".

0:26:060:26:09

Now this was an uncle of mine who'd been at Oxford over

0:26:090:26:12

40 years previously.

0:26:120:26:16

He died soon after leaving so he couldn't have been

0:26:160:26:18

using the shop after that, and the elderly gentleman

0:26:180:26:28

said, "Yes, here it is, and his account is fully paid up."

0:26:280:26:31

And it created a lovely feeling that here was someone who took such

0:26:310:26:34

an interest in the customers of his shop that after over 40 years

0:26:340:26:37

he remembered the name.

0:26:370:26:45

Good morning, Mr Marsh.

0:26:450:26:47

Hello.

0:26:470:26:48

Thank you.

0:26:480:26:49

There's your shoe repairs for you, all done.

0:26:490:26:51

Oh, wonderful.

0:26:510:26:52

Are you a long time Ducker's customer?

0:26:520:26:54

Well, I am and I've passed this shop for 50 years so I'm very pleased

0:26:540:26:57

to be a member of the community here and to even have my shoes soled

0:26:570:27:01

and heeled here as well.

0:27:010:27:02

There we are, sir.

0:27:020:27:04

Thank you so much indeed.

0:27:040:27:05

You're most welcome.

0:27:050:27:07

I'm sorry this is the last time.

0:27:070:27:08

Well, there we are.

0:27:080:27:10

All good things come to an end.

0:27:100:27:12

Thank you very much for your custom.

0:27:120:27:13

Very much appreciated.

0:27:130:27:14

I wish you well.

0:27:140:27:15

Thank you.

0:27:150:27:16

Bye-bye now.

0:27:160:27:21

I've enjoyed every minute of it, still do.

0:27:240:27:28

It's not the fact I'm fed up but I've reached an age

0:27:280:27:31

where I am in God's time.

0:27:310:27:35

Bob, there's little something here for you to thank you so much

0:27:350:27:39

for so many years looking after me and my shoes

0:27:390:27:42

and comes with my great thanks for so many years' association.

0:27:420:27:45

Thank you.

0:27:450:27:47

Completely unnecessary but thank you for your continued custom

0:27:470:27:49

throughout the years.

0:27:490:27:52

I'm only a tiny, tiny part in this legend,

0:27:520:27:57

a tiny part but best to go.

0:27:570:27:59

Best to go while everyone is clapping.

0:27:590:28:03

I think it was Cinderella who said, "A shoe can change your life".

0:28:110:28:15

As they turn the key here for the last time,

0:28:150:28:17

Isobel and Bob would probably agree.

0:28:170:28:21

James Ducker reporting there.

0:28:270:28:29

Always sad to see the old things disappear.

0:28:290:28:32

Talking of which, I will see you next week.

0:28:320:28:34

Bye!

0:28:340:28:37

Download Subtitles

SRT

ASS