07/03/2016 Newsnight


07/03/2016

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Is this the moment that chaos turns to order in Europe,

:00:00.:00:07.

as the EU conscripts Turkey into its attempt to control migrants

:00:08.:00:16.

Turkey's just a stone's throw away. It's not hard to understand the

:00:17.:00:25.

sense of vulnerability that Greeks feel, a sense of exposure.

:00:26.:00:28.

and we'll ask this Turkish politician whether Turkey and the EU

:00:29.:00:33.

are now friends for real or for convenience.

:00:34.:00:36.

Also tonight, Maria Sharapova admits taking a performance-enhancing drug

:00:37.:00:39.

I made a huge mistake. I've let my fans down. I've let this sport down,

:00:40.:00:55.

that I've been playing since the age of four, that I love so deeply.

:00:56.:01:00.

Also tonight: To mark the death of the man who invented it,

:01:01.:01:02.

we look at the rise and fall of e-mail.

:01:03.:01:06.

If you are a middle to senior manager, you end up at the end of

:01:07.:01:14.

the day with hundreds of e-mails and then, there's a likelihood that

:01:15.:01:17.

you've missed a really important one.

:01:18.:01:23.

After months of muddle, the European Union tried to get

:01:24.:01:27.

a grip on its migrant problem today, in some serious talks with Turkey.

:01:28.:01:30.

The EU wants Turkey to hold onto migrants outside the EU,

:01:31.:01:36.

rather than let them cross over to Greece and the chaos there.

:01:37.:01:39.

But there's a price - Turkey has spotted an opportunity

:01:40.:01:42.

to get some favours in return - billions of euros, visa-free travel

:01:43.:01:45.

to the EU for its citizens, renewed talk of EU membership,

:01:46.:01:48.

and perhaps discretion over an unseemly clampdown on press

:01:49.:01:54.

Before we get into the complex politics of this negotiation,

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Turkey is right now coping with 3.1 million refugees.

:02:01.:02:08.

They are arriving there at a rate of some 3,000 every

:02:09.:02:17.

Hundreds of thousands of Syrian refugees are in camps,

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but the vast majority - 90% - are not, as these pictures

:02:23.:02:25.

Bear in mind, Turkey has more to deal with than the rest

:02:26.:02:30.

Like the British with Calais, the EU wants to keep the migrants

:02:31.:02:35.

Turkey is asking for money to help provide for its migrants.

:02:36.:02:42.

With this new proposal, our objective is to rescue the lives of

:02:43.:02:51.

the refugees, to discourage those who want to misuse and exploit the

:02:52.:02:58.

desperate situation of the refugees, meaning human smugglers. To fight

:02:59.:03:05.

against human smugglers, and to have a new era in Turkish-EU relations.

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For those stuck in Turkey, though, the EU is a sunlit upland.

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About 1,500 leave for the EU each day, about half are Syrian.

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The main route to get to the West, the Balkan route, takes migrants

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to Greece by boat, then onwards and upwards through some combination

:03:20.:03:22.

of Macedonia, Serbia, then into the EU over the Hungarian

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These routes are becoming restricted, although other potential

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The Lithuanian president tweeted today that "migrants move faster

:03:31.:03:37.

So is there a deal that can regulate the stocks and flows of people

:03:38.:03:46.

in manageable numbers, and better provide for those

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That's the goal, but you have to remember the EU is not a thing.

:03:49.:03:55.

It is a multinational network of things with

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Gabriel Gatehouse has been following migrant routes around

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Europe, and he's back from travelling with me now.

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Gabriel, let's just start with these fairly extraordinary talks, very

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broad talks with Turkey today. They've been talking. They're still

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talking. We have some suggestion of what a deal might consist of.

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There's a draft proposal on the table. The nub of it is that Turkey

:04:23.:04:28.

will stop the crossings, behinder the people traffickers and take back

:04:29.:04:32.

refugees and migrants from Greece in return for a lot of money. The Turks

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are asking for 6 billion euros. The sceptics would say they were offered

:04:40.:04:44.

three billion late last year and the migrant crossings didn't decrease.

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They want accelerated accession talks to the EU and visa-free

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travel. The most controversial bit of the whole thing is one-for-one

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proposal. If Nato ships or Greek coastguard find a boat in the Aegean

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sea with 50 people aboard, ten of which are Syrians, all of those

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people will be sent back to Turkey. But the EU in return will take ten

:05:11.:05:14.

different Syrians in Turkey and resettle them. This is the

:05:15.:05:18.

controversy holding up talks. You need then some settle for resettling

:05:19.:05:24.

them in Europe. That takes us to the intra-EU battle, not between the EU

:05:25.:05:30.

and Turkey, but how the EU will cope. There are only two countries

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in the EU who want a quota system for resettlement, that's Germany and

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Greece. David Cameron said tonight that Britain wouldn't take part as a

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rock-solid opt out. Other countries who don't have that opt out are

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opposed. Hungary and other eastern European nations, Austria for one.

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What we have is this problem that the EU cannot agree on where the

:05:55.:05:58.

migrants should go. That is holding up the talks. Inside Greece it's

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filling up. The borders are blocked. I've been on the island of Lesbos,

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right in the east, near the Turkish border, where many of the refugees

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have been arriving. If you're looking for visual

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metaphors, there's no shortage Each new boat that crashes ashore

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threatens to sink any attempt Today they focused on trying

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to reduce the number of migrants But the journey across the water is,

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in some places, as little No-one expects the flow

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to stop any time soon. And so mainland Europe

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is fortifying its borders, building walls and fences

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to keep the migrants out. Greece, meanwhile, fears

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it is turning from tourist destination to refugee camp,

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becoming a giant holding centre Out here on these eastern islands,

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with Turkey almost a stone's throw away, it's not hard to understand

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the sense of vulnerability that Greeks feel - a sense of exposure,

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of being out on a limb, right on the edge of

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the European Union. More than 2,000 migrants reached

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Greece this morning. They will make their way

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to Athens, but what then? As long as they route onwards

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towards northern Europe remains The Coast Guard is out on patrol

:07:33.:07:35.

here nearly every day. The EU and Nato want

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Turkey to take back those For now, Greek policy is to rescue

:07:42.:07:44.

any migrants they find in their territorial waters

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and bring them back to Greece. There is little faith in Turkish

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promises to help stem No matter what they say in Brussels,

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the refugees and migrants will not And even if they did,

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that wouldn't solve the wider problem of what to do with those

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who are already in Greece - Here and in Germany,

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they want other member states to take a larger

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share of the burden. But in the rest of the EU,

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there's little appetite Lesbos has a population

:08:45.:08:48.

of a little over 85,000. In the midst of the financial

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crisis, you might expect anger from the locals on an island

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that relies largely But we found little

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evidence of that. We saw local people barbecuing

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meat and feeding it, for free, to slightly

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bemused migrants. But this has all meant a radical

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rethink of their economic model. So you have just changed

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your business model? From Turkish tourists,

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now it has become like Syrian You know what, we make money, but it

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hurts us. We don't want to make money with these people.

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They left their families, but we have to work to survive.

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We are making money, but it doesn't make us happy.

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It is an odd thing, but here on the front line

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of the most acute refugee crisis since the Second World War,

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there is little of the angst you see elsewhere in Europe.

:10:44.:10:45.

As the leaders in Brussels hold make-or-break talks about the future

:10:46.:10:48.

of Shengon, and Nato deploys ships to the Aegean,

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on Lesbos they are just getting on with life.

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A sense that whatever obstacles are thrown in their path,

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the refugees and migrants will keep on coming.

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Apart from the Greeks, the Germans are most keen

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They made a commitment to refugees and want to stick to it,

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but without helping the entire world at the same time.

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Earlier tonight, I spoke to a German minister, Jens Spahn,

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I started by asking him if a deal at the summit today would be enough

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Well, this agreement with Turkey is an important element, a key element

:11:45.:11:55.

actually, to get a sustainable solution for the migrant crisis,

:11:56.:11:59.

especially when it comes to the Aegean sea. As soon as it is

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understood, don't pay the mugler, don't go on this dangerous journey,

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just over the sea, because you will be brought back any way.

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But first of all, we need to end this irregular migration

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and that is what the talks are about.

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if Greece and Turkey and the whole European Union are working together.

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Just to be clear, you are still requiring, aren't you,

:12:27.:12:28.

a quota system for the EU to act, to take some migrants from Turkey,

:12:29.:12:32.

some refugees from Turkey, and settle them in the EU?

:12:33.:12:37.

To take some who are now trapped in Greece, who may not get

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And take them and settle them in the EU.

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You need a quota system for Europe to work?

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First of all, we are talking with Turkey now, and that is part

:12:48.:12:50.

of the agreement, to help Turkey to deal with the refugees

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and the migrants within Turkey itself,

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to help them for the shelter, for the food.

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Second step would be to take some of these,

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especially by the way, women and children, not just young

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men, as it is right now coming via the West Balkan route,

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but I really do think that as soon as we have regained the control

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of our border, we might get more support for distribution in Europe.

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One thing Turkey would like is to join the EU,

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wonder whether you think it's faintly imaginable

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in the foreseeable future that the EU could think about taking

:13:31.:13:32.

Turkey as a member, is that going to happen?

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I don't see Turkey within the EU within the next, I don't know,

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That's going to take longer and it's going to be a long

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And Turkey has to change, obviously, some things to join the EU.

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But the truth is the EU has no interest really in helping Turkey.

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It's really just about getting Turkey to enforce

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I mean, Turkey has taken around three million refugees

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So far, we haven't helped Turkey at all, perhaps we should

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Have started earlier. That is something we should ask ourselves,

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why we haven't realised that Turkey, Jordan and Lebanon as well, are

:14:15.:14:16.

doing so much to support refugees. And so we really should help them,

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and the three billion that Turkey gets in the first step is for

:14:24.:14:29.

projects for the refugees in the To what extent in Germany

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is there a sense that Germany has created part of this problem,

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at least it didn't cause the problem, but created perhaps

:14:37.:14:39.

part of it by giving a signal that Germany was so willing to accept

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almost anyone that wanted to come What we all did underestimate,

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I think, is the digitalisation Because pictures from Germany,

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I see now in the smallest They see how we received

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the refugees in the summer, that there were many

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people to help them. And that made more and more people

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start making the journey. And now we have to send the ominous

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sign that we do want to have refugees from Syria and Iraq,

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but we can't help everyone that's hoping for a

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better life in Europe. Tharchlts sign needs to be sented at

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the European border. That's what we're talking about.

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Do you think today is the point at which the migrant

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crisis turned from chaos to some kind of order?

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Today, that is an important key element for this,

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and an agreement with Turkey is not the whole solution,

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but it is an important step to find a common

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Now, negotiating inside the EU may be annoying, but it's particularly

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complicated when you bring Turkey into the room.

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The country has been trying to get into the EU since 1987,

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but its size, its level of development and, more recently,

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the slim commitment of its government to the values

:16:00.:16:01.

of freedom and democracy has made it all very difficult.

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It's not helped by the trials of people who are guilty only

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This week, an unfortunate juxtaposition: we want

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a favour from Turkey, just as the largest-circulation

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newspaper has been put under control of trustees at the order of a court,

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more or less turning it from anti-government to pro.

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The editor of that newspaper told us what that episode represents.

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A tragic day for media and for Zaman and for our staff

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Because it was a big raid, with tear gas and lots of police

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and it was a very sad day for freedom of expression in Turkey.

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But it was not something unexpected because as the newspaper,

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we had previous three similar raids in just two years and when you look

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at what is happening in Turkey, these days, last week two TV

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If you're critical of government policies or Erdogan's policies,

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And unfortunately Turkey's ranking in democracy and in EU orientation

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And that leads Turkey into an authoritarian

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And the level of critique is not enough to change the situation

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So this is saddening, especially with regard to the EU.

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Yes, there are a lot of critics and the suppression of freedom

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of media, but it is not at a level that could change the

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So I was expecting that the Democratic friends of Turkey

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to do more to support not the journalists,

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but to support Turkish democracy and the Turkish people.

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So I guess there's a lack of understanding in terms of some

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of our international friends, our European friends,

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that democracy is not seen as important as Syrian refugees.

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The refugee problem is very important.

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But the freedom of media and democracy is as important,

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as strategic as that, as crucial as that.

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So if you leave Turkey to an authoritarian tendency,

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in this way, that is the risk of ending up making Turkey and other

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And this is a very important risk for the stability of the country.

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I'm joined down the line from Ankara by Ravza Kavaci,

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an MP and member of the Central Decision Executive Committee

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Thank you for joining us. It is much later in Turkey that it is here.

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Just start with this newspaper, Zaman at what happened there. You

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embarrassed by the fact that a major newspaper, the main selling

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newspaper, has been taken over by the authorities in your country?

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Actually there is nothing to be embarrassed about because this was a

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part of the ongoing case, it was not something against the newspaper, it

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was an ongoing case that had allegations of tax evasion, fraud

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and insider trading. And someone is one part of the company that is

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being alleged, alleged and investigated on these matters. That

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is why it is an ongoing case and because they are under

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investigation, it just happens to be a media company, and it is being

:20:43.:20:49.

investigated by the government. It just so happens that the editorials

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over the weekend or more pro-government ban on Friday. There

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are many cases, almost 2000, people put on trial or intimidated for the

:20:58.:21:04.

offence of insulting the president. It is just so foreign to us to have

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a crime like that, a guy lost his job as a doctor for comparing the

:21:11.:21:21.

president to Gollum. Is that now normal in Turkey? No, if it is

:21:22.:21:29.

against the law, if someone swears at the president, that is the case

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in many countries, he has the right to take them to court just like

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ordinary citizens, like we do. And in Turkey Digi Giaccherini is of

:21:38.:21:41.

course separate, there is a separation of powers. -- the

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judiciary is separate. Turkey is much bigger than it was ten years

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ago, 15 years ago, so there will be more cases and people are able to

:21:58.:22:01.

swear and insult whoever they wish. But it is also the people who get

:22:02.:22:07.

insulted have the right to take these people who tried to

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assassinate their characters to court. Like they do in Europe. I'm

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all in favour of respecting other cultures but your Prime Minister

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said today in Brussels Turkey is ready to be a member of the EU.

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There are very few people the EU who will look at what your president has

:22:24.:22:27.

done, banning Twitter for while, trying to put people on trial for

:22:28.:22:32.

insulting him. Just as was the case in Europe. Do you acknowledge that

:22:33.:22:38.

Turkey is 1 million miles from being ready to join the EU? Turkey has

:22:39.:22:46.

been on the way to EU membership since 1964. Bulgaria got in, many

:22:47.:22:53.

European countries got in. And Turkey underwent, took over the EU

:22:54.:23:00.

harmonisation process, whether relations with the EU work will not.

:23:01.:23:05.

So Turkey has gone a long way. And I do not think that there's anything

:23:06.:23:16.

wrong with EU membership process. I think when we talk about European

:23:17.:23:21.

values, what we were just talking about right before the Zaman case on

:23:22.:23:28.

TV, came on TV, we were talking about the refugee crisis. When we

:23:29.:23:34.

talk about European values I think first, human rights, the right to

:23:35.:23:41.

live. The gentleman from Zaman was comparing democracy with human life,

:23:42.:23:46.

I respect his opinions but when people are being killed in Syria,

:23:47.:23:52.

and when the whole world is doing almost nothing and Turkey has been

:23:53.:23:58.

hosting all these people, you cannot compare, there's importance of

:23:59.:24:05.

democracy when there is no life. I hear what you're saying. Very

:24:06.:24:12.

briefly, after this deal, does the behaviour of Turkey change with

:24:13.:24:15.

regards to how it enforces the border with Greece, the GMC? -- the

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agency # it will not change, it will continue. Turkey is trying to

:24:27.:24:30.

discourage people from taking to the sea and we are saddened by all the

:24:31.:24:37.

lives that are lost in Syria and all the lives that are lost after who

:24:38.:24:43.

are trying to go into Europe, hoping for a better life. Turkey has been

:24:44.:24:49.

hosting almost 3 million people, you said that on your news. So we are

:24:50.:24:55.

doing our best. We're out time, thank you so much.

:24:56.:24:57.

Not long before we went on air this evening,

:24:58.:25:00.

the tennis superstar Maria Sharapova - former women's world number one,

:25:01.:25:02.

now number seven - admitted to having taken a banned

:25:03.:25:05.

She was taking it for a decade when it was not prohibited,

:25:06.:25:14.

but it became illegal this year, and she didn't realise

:25:15.:25:18.

that what she was taking had been put on the banned list.

:25:19.:25:20.

She gave the news herself at a press conference in Los Angeles.

:25:21.:25:25.

And I have let my fans down, I have let the sport down,

:25:26.:25:32.

that I have been playing since the age of four,

:25:33.:25:35.

I know that with this, I face consequences and I don't

:25:36.:25:45.

And I really hope that I will be given

:25:46.:25:52.

I'm joined now by Matthew Syed, a journalist. That is a big name to be

:25:53.:26:13.

caught up in a drug test, Maria Sharapova. She's not the greatest

:26:14.:26:19.

tennis player of all-time, not as good as Serena Williams, or some of

:26:20.:26:22.

the giants that came before but in commercial terms and exposure times

:26:23.:26:27.

she's the biggest female athlete probably of all time. She is topped

:26:28.:26:30.

the Forbes list of highest earning female sportswomen for the past 11

:26:31.:26:35.

years and one of the reasons for this is she's very sophisticated in

:26:36.:26:39.

how she harnessed and exploited her brand. A whole range of product. A

:26:40.:26:44.

whole lot, some sugar candy and stuff. Everything. Ironic given that

:26:45.:26:49.

she says she was taking the drug for diabetes. Let's talk about this

:26:50.:26:54.

drug, it became illegal on the 1st of January this year. Is this

:26:55.:26:58.

happening all the time, they bring in new things and said it is now

:26:59.:27:04.

illegal. It is an arms race between athletes and chemists who want to

:27:05.:27:08.

subvert the rules with highly sophisticated substances that are

:27:09.:27:11.

either currently not banned or currently undetectable. And the

:27:12.:27:16.

world and it up in authority which is trying to catch the sheet the --

:27:17.:27:21.

these cheats. So every year a new list of substances is announced by

:27:22.:27:32.

Wada. They said there were suspicious of it but clearly she

:27:33.:27:37.

made a mistake. Even if she's not taking it for medical reason but

:27:38.:27:41.

performance enhancing reasons, it was still had been in Heron interest

:27:42.:27:45.

to stop taking it in January. She was taking it for medical reasons,

:27:46.:27:49.

is at the case that many people were taking the drug for medical reasons

:27:50.:27:54.

and really where they put aside, particular cases, is it medical or

:27:55.:28:00.

performance enhancing? Rather a lot of athletes seem to have had a

:28:01.:28:06.

medical condition who needed a drug but not many people who were not

:28:07.:28:10.

athletes needed to use it. So there is the pattern, not just Maria

:28:11.:28:13.

Sharapova, but the Russian ice dancer admitted to having taken this

:28:14.:28:19.

drug and been banned also today. A series of distance runners, so it

:28:20.:28:25.

may have had an effect on endurance. I looked at some pharmacological

:28:26.:28:28.

effects and there is a suspicion that it boosts endurance. How easy

:28:29.:28:33.

is it to make a mistake, you get an e-mail from Wada saying this drug is

:28:34.:28:36.

now illegal, I think she said she did not take on the thing, it had a

:28:37.:28:42.

couple of names. Is it easy basically to take something and not

:28:43.:28:47.

realise it has been put on a banned list maybe there should be a couple

:28:48.:28:50.

of weeks of grace or something because she was caught pretty soon

:28:51.:28:54.

after the ban. The list is huge and it is difficult to keep track. As a

:28:55.:28:59.

journalist it is easy to take responsibility is on the athlete. It

:29:00.:29:03.

was a terrible mistake. I was an athlete and it is difficult to keep

:29:04.:29:08.

up. The fact that she has a team around, that she took the substance

:29:09.:29:12.

and she not warned by her team, you must issue she did not know. --

:29:13.:29:21.

assume. However given the prevalence of this, but so many have been

:29:22.:29:24.

caught in this way, you would expect someone of her stature to have

:29:25.:29:30.

noticed. Is she going to get the book thrown at her, because she has

:29:31.:29:33.

had a lot of injuries, not to get at get out of jail card. I think the

:29:34.:29:39.

biggest thing for her, a few years ago she gave a press conference and

:29:40.:29:42.

said she wanted to take hold of her brand. The first sportsman to

:29:43.:29:47.

exploit his band was Michael Jordan who transformed the national

:29:48.:29:51.

celebrity endorsement. It is a massive feature of modern

:29:52.:29:55.

capitalism. Maria Sharapova did the same thing and now her fight is not

:29:56.:29:58.

necessary in tennis but for hearts and minds. More than anyone else,

:29:59.:30:02.

she does not want her brand to be solid and image destroyed. Thank

:30:03.:30:04.

you. more, Everybody can more, remember

:30:05.:30:07.

who invented the telephone, but not so many know

:30:08.:30:09.

the name Ray Tomlinson - the man credited with inventing

:30:10.:30:11.

e-mail, who died on Saturday. What he created was a huge advance,

:30:12.:30:14.

not least in that it's hard to think of what that @ sign

:30:15.:30:18.

was for until he conscripted it But telephone voice calls

:30:19.:30:20.

are in decline, and the evidence is that e-mail is past its prime

:30:21.:30:25.

too, as Ray Tomlinson's Dear e-mail, I'm not saying

:30:26.:30:27.

we haven't had our moments, but I'm afraid I just

:30:28.:30:43.

don't love you any more. Ray Tomlinson's invention

:30:44.:30:50.

was clearly brilliant, # I'm a slave to work...

:30:51.:30:53.

# For today's office workers,

:30:54.:31:08.

e-mail is not all good. Is it a blessing or a

:31:09.:31:12.

curse, do you think? I think we are overloaded with

:31:13.:31:15.

e-mail, both at work and socially. If it's used efficiently

:31:16.:31:20.

and correctly, actually managed and controlled, it's a huge

:31:21.:31:22.

blessing, obviously. But the way it is, it's out

:31:23.:31:24.

of control at the moment. You get e-mails even if you're sat

:31:25.:31:27.

next to the person at the moment. So it's quite difficult

:31:28.:31:31.

to manage it. One of the worst cultures is where

:31:32.:31:32.

people are continually in meetings. Their teams and the people they work

:31:33.:31:35.

with have no other way to communicate with them, and so,

:31:36.:31:41.

if you are a middle to senior manager, you end up at the end

:31:42.:31:47.

of the day with hundreds of e-mails and then there's a likelihood that

:31:48.:31:53.

you've missed a very important one. We have made it all

:31:54.:31:56.

things to all men. We have made it a tool to manage

:31:57.:31:59.

with, which it's not. The best form of management

:32:00.:32:02.

is still to walk and talk. It can sometimes feel that you're

:32:03.:32:06.

sat at the bottom of a vast pit It's a sort of crowd source to-do

:32:07.:32:11.

list, created by people who don't necessarily share your objectives

:32:12.:32:22.

or much value your time. Imagine the internal e-mails

:32:23.:32:26.

that the 100,000 employees The company has had enough

:32:27.:32:30.

and is moving to a business Facebook at work will help us drive

:32:31.:32:35.

a more collaborative, distributed, nonhierarchical culture

:32:36.:32:40.

across our organisation in ways that traditional tools, such

:32:41.:32:43.

as e-mail, simply can't. I think when we think about e-mail,

:32:44.:32:46.

we often find it's used It is hierarchical, it's a one-way

:32:47.:32:49.

flow of information. And we believe that Facebook

:32:50.:32:54.

would work will enable us to do something very different, in ways

:32:55.:32:57.

that will benefit our customers. In fact, more and more companies

:32:58.:33:00.

are moving to alternate platforms like Slack - now worth

:33:01.:33:03.

an estimated $5 billion. E-mail, says Slack's CEO,

:33:04.:33:07.

has two huge drawbacks. One is that no matter

:33:08.:33:11.

who you are in the organisation, no matter your rank or title,

:33:12.:33:15.

you have this very narrow slice of all communication that is

:33:16.:33:18.

available to you and everything else And when that person

:33:19.:33:22.

leaves, it's gone. The second problem is

:33:23.:33:30.

when you arrive on your first day at work, at an organisation

:33:31.:33:32.

where the primary means of communication is e-mail,

:33:33.:33:35.

you have access to nothing. There might have been millions,

:33:36.:33:38.

or tens of millions, or even hundreds of millions

:33:39.:33:40.

of messages exchanged before With Slack, you create channels

:33:41.:33:42.

for communication for separate Employees can opt into the ones that

:33:43.:33:46.

are useful to them and ignore There is not less stuff,

:33:47.:33:52.

but your relationship Rather than someone adding it

:33:53.:33:56.

to your e-mail, which effectively makes it an item on your to-do list,

:33:57.:34:01.

that you either have to archive it or delete it or respond to it,

:34:02.:34:04.

they just have the conversation with the people who are involved

:34:05.:34:07.

in it and who can check-in. So you get access to much more

:34:08.:34:10.

information without it being something that

:34:11.:34:13.

you need to deal with. Take ownership of messages

:34:14.:34:14.

with Core's revolutionary message Your super-sensitive, secret e-mail

:34:15.:34:16.

could be forwarded anywhere. Core is a new collaborative

:34:17.:34:23.

platform, launched just last month, that allows companies to control

:34:24.:34:26.

who can see information and even So if you look at history,

:34:27.:34:29.

in all cases, we've lost control We put a note on a carrier pigeon,

:34:30.:34:35.

or we put a letter in a mailbox, We don't know and we can't control

:34:36.:34:41.

what the recipient does with it. And in many cases,

:34:42.:34:49.

that's a massive risk. That could be intellectual property

:34:50.:34:51.

- that could be pricing, that could be strategy -

:34:52.:34:53.

it is information that you may not want somebody else to forward

:34:54.:34:56.

to another organisation. You may not want them

:34:57.:34:59.

to save an attachment and reuse it E-mail, of course, won't disappear,

:35:00.:35:02.

just as paper mail still exists. But the future probably belongs

:35:03.:35:08.

to smarter communications, powered perhaps by

:35:09.:35:11.

artificial intelligence. We need to realise that

:35:12.:35:15.

what was supposed to liberate us, Office workers of the world unite,

:35:16.:35:17.

you have nothing to lose Business people are in demand

:35:18.:35:23.

like never before in Both sides want endorsements

:35:24.:35:33.

of their point of view. And journalists want to interview

:35:34.:35:38.

big business names to ask that most penetrating question:

:35:39.:35:41.

"Are you in or out?" Well, we're joined now

:35:42.:35:44.

by a big business name. Inga Beale is chief executive

:35:45.:35:47.

of Lloyds of London, She's been in that job

:35:48.:35:49.

for over two years. She's getting ready to speak

:35:50.:35:55.

to the Women of the Work Festival at the South Bank in London

:35:56.:35:57.

tomorrow, which is International We will talk about that in a

:35:58.:36:07.

moment... Women of the world. I've read it wrong. Women of the world.

:36:08.:36:12.

We'll talk about that. First Brexit. You're an inner, correct? Yes

:36:13.:36:18.

Lloyds, we're very much an inner. Lloyds is a big, global business. We

:36:19.:36:22.

write business from all over the world. The European market is very,

:36:23.:36:27.

very important for us. Currently being part of the EU means we have

:36:28.:36:32.

trading rights in all of the EU countries. That means access to the

:36:33.:36:39.

world's largest insurance market with over 500 million customers.

:36:40.:36:44.

It's very important for Lloyds to be able to be part of that market. This

:36:45.:36:48.

has become a familiar refrain that you need to be in the single market.

:36:49.:36:54.

I just want to be clear, though, if we left the EU, could you not remain

:36:55.:37:02.

in that 500 million-person market? With insurance it's a highly

:37:03.:37:06.

regulated market. It means we have to get licenses in all of those

:37:07.:37:12.

individual countries or be able to negotiate with the EU as a block.

:37:13.:37:15.

That means a lot of uncertainty. There is no guarantee

:37:16.:37:17.

That means a lot of uncertainty. able to negotiate trading rights

:37:18.:37:21.

that we have right now. We're not kidding anyone that it's unlikely to

:37:22.:37:26.

be a smooth, as it currently is. The Swiss are not in the EU. They've got

:37:27.:37:30.

a very big, powerful insurance industry. How can they do it? They

:37:31.:37:37.

have EU-based subsidiaries. That's how they write... Isn't that what we

:37:38.:37:42.

would do? Lloyds is quite special. We're actually a market. We're made

:37:43.:37:46.

up of 59 individual small businesses. So it's not just as easy

:37:47.:37:52.

for us to go and set up one subsidiary. I just want to ask you

:37:53.:37:56.

another one, this is an important issue. Does the EU in any way stop

:37:57.:38:04.

you exporting your services to the United States or China, India or

:38:05.:38:08.

Brazil? The EU enhances that because the EU, because of the trading

:38:09.:38:12.

block, because it's a big block, once it's all together, it has

:38:13.:38:16.

trading agreements with 55 different other markets around the world. We

:38:17.:38:19.

benefit from being part of that. This is important, you're basically

:38:20.:38:24.

saying the right to leave the EU and then sign our own deal with the US

:38:25.:38:27.

would be worse than staying in the EU? The US have actually stated they

:38:28.:38:31.

don't want to have all sorts of individual trade agreements.

:38:32.:38:35.

Currently we feel that we're much better off with the EU negotiating

:38:36.:38:41.

with the US. What do you think of Boris Johnson, he's your champion

:38:42.:38:44.

and taking the opposite view. I won't comment on other people's

:38:45.:38:47.

views. I can give you a view from the Lloyds perspective. It's

:38:48.:38:53.

international women's day in about 45 minutes. It starts tomorrow. The

:38:54.:38:58.

role of women in business, I mean you've written a lot about this and

:38:59.:39:02.

had quite a long and illustrious career. It's improved over the

:39:03.:39:05.

years? Oh, I think it's improved dramatically. When I started working

:39:06.:39:10.

in the 80s, there was hardly a female role model around. In fact,

:39:11.:39:14.

just to touch on that women of the world festival, this was really was

:39:15.:39:24.

Jude Kellie's idea. There were no female role models. We see many more

:39:25.:39:30.

now. Are you a believer in quotas, prep women on boards? It's

:39:31.:39:33.

interesting because I benefitted from being part of a pro-active

:39:34.:39:37.

talent management programme many years ago. I worked for a global, US

:39:38.:39:41.

firm. They had a pro-active talent management. They set targets for

:39:42.:39:46.

females, targets for ethnic minorities. I didn't know it at the

:39:47.:39:49.

time, but I benefitted dramatically from that. You were a quota and you

:39:50.:39:54.

didn't realise. And I didn't realise. A secret quota. I knew when

:39:55.:40:00.

I got more senior. Why don't you do it at Lloyds? We do have some

:40:01.:40:05.

targets set. One of the issues when you mention boards is that we're

:40:06.:40:12.

governed by a council. That's an elected body. Of course, they tend

:40:13.:40:15.

to reflect the Lloyds market. But we're making improvements. So the

:40:16.:40:19.

Lloyds market, we've got 59 individual businesses in there,

:40:20.:40:24.

three of them are now run by women. Yes or no to quotas? That is where

:40:25.:40:31.

the debate is to some extent. You are basically in favour of them? It

:40:32.:40:35.

drives some action. I think that's what we want to see. I know I'm in

:40:36.:40:41.

good company with people like Christine Legarde. What about

:40:42.:40:44.

primary school teachers, they're mainly women. Should we have quotas

:40:45.:40:48.

in primary schools. It's important to have diversity for the kids?

:40:49.:40:53.

Right, so, I was at the world World Economic Forum earlier this year. I

:40:54.:40:58.

had the privilege to meet the Luxembourg prime minister. He

:40:59.:41:02.

informed me of what they do, a nice, neutral country, neutral image. They

:41:03.:41:06.

wanted to make sure that there was parity in their political parties.

:41:07.:41:12.

They introduced 40% minimum women and 40% minimum men. So no bias

:41:13.:41:20.

towards either gender. I thought, well, what a wonderful solution.

:41:21.:41:22.

Thank you for coming in. Thank you. Emily will be here tomorrow, until

:41:23.:41:28.

then, good night.

:41:29.:41:35.

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