11/01/2017 Victoria Derbyshire

Hello. It's Wednesday.

It's 9am. I'm Victoria Derbyshire.

Which top British pop artist tickets are being sent directly

onto resale ticketing websites at higher prices?

We will exclusively reveal who it is at 9.15am.

We're guided by our morality and if there is no problem doing that, why

don't we know who the artists are? Also today, as President Obama

makes his farewell speech to the American people yet more

revelations about his successor Obama said he was leaving behind

a better and stronger country but he warned there was more work

to be done in tackling racism. After my election there was talk of

a post-raceal America and such a vision, however well intended, was

never realistic. And in an exclusive interview

the mum of a little boy who died because medical staff missed key

warning signs of his condition, urges other parents to listen

to their instincts when they feel something is really

wrong with their child. Hello and welcome to the programme,

we're live until 11am. There's so much for you to get

in touch with today. We are talking about sex education

for children this morning, children's charity Barnardos wants

to see lessons being made age Would they feel safer with

compulsory sex education lessons? That's one of the suggestions from

the survey by Barnardo's. Would you welcome extra help in the classroom

particularly in the age of social media apps.

And secondary ticketing websites, it is a huge issue for you. Our

exclusive story this morning. We really want to hear what you think.

Our film is coming to you at 9.15am. Do get in touch on all the stories

we're talking about this morning. Use the hashtag Victoria Live

and If you text, you will be charged Our top story today,

Donald Trump has dismissed as "fake news" unconfirmed reports

in the American media, that Russian intelligence has

gathered compromising He's scheduled to hold a rare news

conference later today. From Washington, Barbara

Plett Usher reports. Mr Trump posted an angry message

on his Twitter account Without referring to the media

reports, he tweeted, "Fake news, The unverified claims

were broadcast by US networks They say Russian spy agencies have

embarrassing information about the President-elect

that is personally compromising and that the US intelligence

services have now informed him privately about the allegations,

although they've said Mr Trump had already scandalised

Washington by disparaging intelligence assessments

that the Kremlin ordered Russian hackers to try to tilt

the presidential election He is due to hold a rare

news conference today, called to address concerns

about his business interests, but this topic will almost

certainly dominate. Joanna is in the BBC

Newsroom with a summary Barack Obama has delivered his

farewell address as US President, telling the American people

he believes the country is in a better, stronger place

than when he was first elected In an emotional speech in Chicago,

he thanked his wife Michelle, his family and staff,

as our correspondent Barack Obama returned to Chicago,

the place where his political career began to deliver his long

planned farewell address. The president used his platform

to underline what he sees If I had told you that we would win

marriage equality and secure the right to health insurance

for another 20 million If I told you all that,

you might have said our sights Turning to his theme

of what could undermine America's democracy,

the nation's first black president was frank

about the state of race relations. After my election, there was talk

of a post-racial America. Such a vision, however well

intended, was never realistic. Race remains a potent and often

divisive force in our society. Paying tribute to his wife

Michelle and his daughters, For those who had lined up for hours

to hear him speak in person, I thought it was very uplifting

and it gave us a message of hope and encouragement

and it was what we needed We had a tough election and we just

need to keep fighting Barack Obama's supporters

were heartened by his uplifting message tonight and he leaves office

with his personal But that didn't stop the American

voters from choosing Donald Trump to replace him and now Barack Obama

must watch as Republicans A 15-year-old girl has been

charged with the murder Katie Rough died in hospital

on Monday after being found with serious injuries near a playing

field in the Woodthorpe area. The teenager is due to appear before

magistrates' later this morning. Let's go live now to York

and our correspondent Fiona Trott. What can you tell us, Fiona? That's

right. As you mentioned there, this happened on Monday afternoon about

an hour or so after the local schools finished. We understand that

Katie Rough was found on or near a playing field. Police say a woman,

they believe to be Katie's mother, was in the street, crying, calling

out for help, asking people to phone for an ambulance. An ambulance had

arrived. Katie Rough was taken to hospital, but died a short time

later. North Yorkshire Police say overnight a 15-year-old girl was

charged with Katie Rough's murder and because of her young age we're

not able to name her, of course, for legal reasons. She has been charged

with possessing an offensive weapon and due to appear at York

Magistrates' Court in an hour's time. In the meantime, detectives

are appealing for anyone who may have seen two girls in the area on

Monday afternoon to come forward with information.

Thank you, Fiona. An investigation for this programme

has found that the management team for a high-profile British singer

has been placing tickets for their stadium tour directly

onto a resale website. The artist's management team has

previously called on the Government to take stronger action

against resale sites. Secondary ticketing websites

are routinely used by touts to sell We'll have more on this

in a few minutes' time. Senior doctors are warning that

a shortage of resources may leave the NHS in England unable to cope

with this winter's demand. In a letter to Theresa May,

the Royal College of Physicians said the quality of patient care

is under threat. Charities working with elderly

and disabled people have also written to the Prime Minister

calling for a long-term solution to funding

for health and social care. Here's our Health

Correspondent Robert Pigott. The Royal College of Physicians said

ambulances queuing outside hospitals were visual testament to the crisis

in the NHS. The Royal College, which represents

33,000 specialist hospital doctors, said patients faced lengthening

waits on lists, on trolleys, in accident and emergency

departments and at home. It blamed a shortage of qualified

staff, stretched too thin lead Our members fear that people's lives

are at risk because they can't get round to see the patients that

aren't yet in the emergency department or indeed are waiting

for results to come back. Members and fellows have been

writing in and our council members specifically have said to me this

is the worst they have ever seen. Most urgent, said the doctors,

is investment in social care to prevent medically fit patients

being trapped in hospitals. In their own letter

to the Prime Minister, 75 charities and individuals working

in health and social care said there must be a long-term

cross-party solution to what they called

the crisis in funding. Led by the charity Independent Age,

they said: The Department of Health

said it had invested ?10 billion to develop health services

and relieve pressure on hospitals. And, since last year,

had recruited 3,000 extra nurses You can put your questions about the

state of the NHS to our health editor, Hugh Pym. Please get in

touch if you have got questions you want to put to him. Text us or send

an e-mail or contact us via Twitter. A 29-year-old British

woman has been killed and two others are seriously

injured, after a light aircraft The plane came down on a remote

beach in Central Queensland. The pilot was taken to hospital

in a serious condition and a 13-year-old boy has been

treated for minor injuries. A jury in the US city of Charleston

has sentenced to death a white supremacist who killed

nine black churchgoers. 22-year-old Dylann Roof opened fire

during a bible study group. He showed no remorse,

telling the court he believed he had Melvin Graham, whose sister

was killed in the shooting, This is a very hollow victory

because my sister is still gone. I wished that this verdict could have

brought her back, but it can't, but what it can do is just send a

message to those who feel the way he feels that this community will not

tolerate it. There is traffic disruption after a

lorry overturned on the Forth Road Bridge.

It happened in gale force winds. Let's go to our correspondent who is

by the Forth Bridge. Dramatic effect of the weather. Tell us more. Can

you hear me? PROBLEM WITH SOUND

No, I think we've lost her. We will keep you updated and we will have a

weather update before 10am. And now take a look at this amazing

insight into the daily Scientists fitted a camera

to the neck of a female polar bear from the Southern Beaufort Sea,

just north of Alaska. The footage gives a bear's-eye

view of her feeding, The US Geological Survey hopes it'll

help researchers better understand how the animals are coping

with declining sea ice levels. That's a summary of

the latest BBC News. Thank you very much. Many messages

from you about the secondary ticketing websites. Paul says, "The

easy answer is don't buy the tickets from the sites then the sellers and

artists wouldn't profit." Richard, "Many bands do this because they

don't make the money from album sales. Touring equals money."

Stephen says, "Pure exploitation in my view. They are in the same

category as back street loan sharks." Our exclusive film is

coming up. Do get in touch with us

throughout the morning. Use the hashtag Victoria Live

and If you text, you will be charged Let's get some sport

with Hugh Ferris. Manchester United won the first leg

of their EFL Cup semi-final but the manager has had some words

about what he wants from the fans. Jose Mourinho's side

were 2-0 winners last night. Second-half goals from Juan Mata

and Marouane Fellaini were the difference

between the sides. There were some interesting comments

from Mourinho after the match. He said he wants more

from Manchester United fans. They play arch rivals Liverpool

at Old Trafford on Sunday and Mourinho said he wants that

to not be a "visit to the theatre", but instead has invited fans

to "come and play with us". Now his counterpart Jurgen Klopp

is known for this type of rallying call to Liverpool fans -

clearly Mourinho wants a bit We've had some news

today from the family These comments from his family come

after he was injured again They've told the BBC that Blackwell

is unable to walk and is a year away The British Boxing Board of Control

will hold a hearing today into the unsanctioned sparring

session, where they'll hear evidence from the boxer who took part

in the session and the trainer But confirmation from

Nick Blackwell's family that this We had Jodie Cunddy on the programme

yesterday. There's been some criticism from one

of our top Paralympians. The event is due to take

place in Los Angeles The 14 time Paralympic gold

medallist said the governing body the UCI had been warned that such

a short notice period would mean some athletes would struggle

with finances and visas. The UCI themselves have said that

hosting these championships in a post-Paralympic season shows

just how far the sport has come. Adele, Elton John,

Coldplay and Iron Maiden. Just a few of the artists who have

publically said they are anti those resale ticket websites,

otherwise known as secondary It's a really profitable industry,

worth billions worldwide, and it makes lots of money for touts

who routinely use them to sell But in an exclusive investigation

for this programme, we've found one British artist who's been putting

tickets directly onto secondary ticketing websites at higher prices,

for a stadium tour that Our reporter Chi Chi Izundu

reveals the identity We suck in this industry

at being transparent and we suck at putting back in the business

that we take from. Artists are hiding the fact

of these tickets and then putting them on secondary,

also they just so they don't have to say that they're selling them

for more than they're actually The whole thing is

starting to go awry. It needs to be stopped,

it needs to be stopped now. Greedy people is a

fantastic expression. Arts, music and culture

contribute billions to the UK And that includes getting one

of these to see one of these. And getting tickets at a reasonable

price these days isn't always easy. They've been around for a while -

resale sites or secondary ticket websites where fans can

resell a ticket. At the Q awards back in November,

James Bay told the StubHub-sponsored event that secondary

ticketing sites suck. Jack Garratt said at the same event

that he was only interested in finding the best and cheapest way

for fans to see his shows. And we actually can't

repeat what Bastille said. Nowadays, a big artist can cut

a deal where they get 100% of the ticket price and some

of the fees added on for any gig But, if a tout resells those

tickets at a higher price, then the artist doesn't get

that added profit. Welcome to this special

session of the... The lack of transparency

about the secondary ticketing market was highlighted

by a committee of MPs. Like who is selling these

tickets on these sites, and exactly where and how

are they getting such large volumes? At the recent Department

for Culture, Media and Sport committee hearing, there

was an admission from Ticketmaster that an artist is selling tickets

directly on their secondary sites Can we read into that, therefore,

that if we see a ticket at a considerably inflated price,

that the artists have approved that? Have the artist actually allowed

for, all given permission, for prices of their tickets

at their revenge to be sold We do work with some

artists where we offer So we asked Ticketmaster what they

meant by dynamic pricing model. They effectively said that

if the tickets are selling quickly, But if there isn't much

interest in that gig, Which we find has a major impact

in terms of the number of tickets that are then resold

through the resale sites. So, normally, we would take

something like 10% of the best seats And they can be purchased

by the Ticketmaster main website. Another slightly

confusing statement. So 10% of the best seats stay

on the main Ticketmaster website. And we're actually working with one

artist at the moment whereby we're actually openly,

transparently listing those tickets within Get Me In and Seatwave,

and saying these are official artist tickets, through there,

because, in that way, you can actually affect the pricing

within the resale marketplaces and capture the value

from the resale sector, and that goes directly

back to the industry. Ticketmaster confirmed

to me that that artist Here's a ticket you can buy

on Ticketmaster's website. I'm feeling flush, so let's

get some good seats. These tickets are direct

from the event organiser. Very similar seats, one block over

from the stage at ?160 each. It's being sold for the first time

on a secondary site. Ticketmaster say these platinum

tickets are the best seats in the house, but confirm they come

with no extra perks. But there is a ?65 difference

between these two very similar seats, even though they both come

directly from the event organisers. Now, Robbie and his management

aren't doing anything illegal. They're not breaking

any laws or any rules. But some people have said

that this is just greedy. In 2015, a number of promoters

and artists' managers signed an open letter to the government asking them

to take a harsher stance Harvey Goldsmith, who has promoted

acts like Michael Jackson And we've pointed out

another signature. On this letter is IE Management,

Robbie Williams' management. Warning the government

to take stronger action However, would it surprise

you to know that Robbie Williams is currently selling tickets

directly on Get Me In and Seatwave as part of a deal with Ticketmaster,

him and his management? Isn't it slightly hypocritical

to sign a letter publicly saying, we want something to be done

about secondary ticketing, and then go and put on tickets

on a secondary platform But hopefully most of the people

who have signed the petition are acting honourably and do

everything that they can do to prevent tickets being sold

on the secondary market. The temptation is real,

according to Arctic Monkeys manager Ian McAndrew.

He talks about his band's tickets, or inventory, as it's

called in the industry. I have been often approached by one

of the big four resale sites asking to enter into an arrangement

where I give them inventory in return for participation

in the resale profit. That is a proposal I've refused

on a number of occasions. But I can understand how that

would be a temptation to some, who want to maximise profits

for a show. We also got it confirmed

that the company who plays Capital's Summertime

and Jingle Bells balls put tickets directly on secondary

ticketing site StubHub, but said they did not

increase the prices. I just think artists should answer

those to the fans more. But I guess when the artists get

bigger, they are more removed from their fans,

so I think you can more easily We're often guided by morality

and if there is no problem doing that, why don't we know

who these artists are? Because they are keeping

very quiet about it. Ticketmaster said they are being

transparent, but it does seem you are paying more for a ticket

for no real reason, when you can get And despite numerous

requests for a statement, Robbie's management team,

IE Music, haven't responded. The secondary ticketing industry

is a very lucrative one. So you can understand why people

in live entertainment aren't happy when their cut of the pie gets

smaller, ie, they don't Touts have been known to target high

demand events that are likely to sell out quickly and one way

they do that is through sophisticated computer

software known as bots. Most tickets go on general sale

on a Friday, a peak time for touts. Whilst you're busy sticking

in your details, touts have already nabbed all the available tickets

with their powerful software Get Me In, Seatwave and StubHub have

all said they are very anti the use And this programme has discovered

that all those websites own Now it helps touts sell, not buy,

huge amounts of tickets. And to get access, touts have

to show they've shifted nearly With Ticket Utils, you don't have

to sell loads to access it. StubHub's Pro site is designed

specifically for the volume seller and, on both,

they allow you to sell Get Me In, Seatwave and StubHub have

all said they do not check exactly So, if you are anti-bots,

why provide specialist software assistance for touts to sell large

volumes through your platforms? It is important to make

sure that ticket brokers are managing their inventory

in a good way. So they are not providing software

for ticket brokers to go buy tickets, they're providing software

ultimately that's going to give, from their perspective,

their fans a better experience Ticketmaster say this software

is not available in the UK, while StubHub did not respond

to our requests for a statement. The next part of our

story comes from Italy. An Italian TV programme

was given lots of invoices from Live Nation Italy showing

it was secretly selling tens of thousands of tickets at high

prices directly on Viagogo In a statement to Billboard

magazine, Live Nation Italy said the allegations in the Italian

programme relates to a small number of tickets for a handful

of international artists. We asked Viagogo for a statement,

but got no response. Meet Claudio Trotta, he's a promoter

in Italy of lots of artists, It's not so easy

to stop all of this. The way it should stop,

by my opinion, is you clearly state by law that this type

of sale is illegal. Claudio is also the reason

these recent headlines rocked the music world,

because he took legal action against the unauthorised sale

of Bruce Springsteen tickets And, in Italy, they are moving

to ban the secondary Here's the ticket you can buy

on Ticketmaster's website. We showed what we found two

Conservative MP Andrew Bingham, who is part of the committee looking

at whether the government should If we had done this interview

a couple of years ago, I would have taken a different view,

because I was very supportive But I think somebody, or somehow,

people have worked a way round of abusing the system and,

from the film you've just shown me, it appears that the artists are now

also complicit in it as well. So is it any wonder,

with all this going on, why you as a fan find it really hard

to get your hands on a And to watch that film again -

and share it, you can head to our programme page

bbc.co.uk/victoria. As you'd expect we asked,

Robbie Williams' management team for an comment or interview -

so far no response. But Robbie if you're

watching Robbie tweet me We also asked Stubhub

and Viagogo for a comment - And Ticketmaster tell us 'Platinum

tickets are a very small percentage of the best seats in the house that

are priced according to demand, in consultation with our clients,

the event organisers'. And after ten - we'll be talking

to a band member who bought tickets to his own gig back from a secondary

ticketing website and re-sold Let's raise these usages, Adam Kirk

on Twitter says ripping off your own fans must be the lowest of the low.

Rebecca on Facebook, shocking they are pleasing those loyal to them.

Too many artists and bands are guilty of this, shame on them.

Beyonce tickets were on sale for up to ?900 on a sister site to

Ticketmaster, so frustrating. Diane says this happened to me, tickets on

sale at 9am, selling out immediately. Redirected to another

site, three tickets original price, ?40, with extras, 370 quid. It was a

massive mark-up. Keep those coming in. Your reaction to our revelations

this morning. Still to come... President Obama has given

his farewell speech, while his successor Donald Trump

is facing claims that the Russians We will talk about the latest

developments with a member of Trump's transition team. Also a

Democrat and a leading social media guru. We will talk to a mum who lost

her baby to meningitis. She is calling on parents to speak up about

their instincts, when it comes to their child's health.

Time for the latest headlines. A spokesman for Vladimir Putin has

denied allegations that the Kremlin has collected compromising

information about the President-elect Donald Trump.

Unconfirmed reports have emerged in the Russian media that -- in the

American media that Russian intelligence agencies have gathered

information on the President-elect. Trump claims that fake news has been

published. Barack Obama has delivered his

farewell address as US President. In an emotional speech in Chicago,

he said he believed the country was in a better, stronger place

than when he was first The president admitted progress had

not gone far enough, but he called on the American people

to put aside their differences and I am asking you to hold fast

to that faith written into our founding documents,

that idea of whisper by slaves and abolitionists,

that spirit sung by immigrants and homesteaders and those

who marched for justice. That creed, reaffirmed by those

what planted flags from foreign battlefields to the surface

of the moon. A creed at the core of every

American whose story A 15-year-old girl has been

charged with the murder Katie Rough died in hospital

on Monday after being found with serious injuries near a playing

field in the Woodthorpe area. The teenager is due to appear before

magistrates' later this morning. Senior doctors are warning

that the crisis in the NHS and social care is putting people's

lives at risk. In a letter to Theresa May,

the Royal College of Physicians said a shortage of resources means

the quality of patient Charities working with elderly

and disabled people have also written to the Prime Minister,

calling for a long-term solution to funding

for health and social care. The Department of Health says it's

investing ?10 billion to relieve 20 people have been

rescued from the top They were trapped and helped

down from the ride at Local media said there were no

reports of injuries. It's thought a mechanical

problem with a chain That's a summary of

the latest BBC News. Manchester United have a 2-0

advantage after the first leg of their EFL Cup

semi-final against Hull. Goals from Juan Mata

and Marouane Fellaini at Old Trafford gave

United their ninth win in a row. Boxer Nick Blackwell is a year away

from making a full recovery. Blackwell suffered serious

head injuries in a fight with Chris Eubank Junior in March

last year, but was then injured again in an unsanctioned sparring

session in November. Dame Sarah Storey says athletes need

to be given more notice, after the Para-track cycling world

championships were organised The event is due to take

place in Los Angeles British number one Johanna Konta

is through to the semi-finals She beat Daria Kasatkina

in straight sets. Konta will face former Wimbledon

finalist Eugenie Buchard More on those stories after 10am.

Good morning. President Barack Obama said goodbye

to the American people last night in a dramatic reinterpretation

of a presidential farewell address. He discarded the Oval Office

or East Room for his last formal set of remarks choosing to travel

to Chicago, the city where he declared victory in 2008

and 2012, to address a sold-out During the address in Chicago,

where he started his political career, Mr Obama began by saying

it was the people who had made him My fellow Americans...

CHEERING AND APPLAUSE Michelle and I have been so touched

by all the well wishes that we've received over the past few weeks,

but tonight, tonight it's my turn to say thanks. Whether we have seen eye

to eye or really agreed at all, my conversations with you, the American

people, in living rooms and in schools, at farms, on factory

floors, at diners and on distant military outposts. These

conversations are what have kept me honest and kept me inspired and kept

me going. And every day I've learned from you. You made me a better

president. And you made me a better man.

As the President recalled his early political career in Chicago,

he brushed aside chats of "four more years" from the crowd.

And in his only reference to his successor, he promised

a peaceful transition to the new administration

So I first came to Chicago when I was in my early 20s and I was still

trying to figure out who I was, still searching for a purpose in my

life and it was the neighbourhood, not far from here where I began

working with church groups in the shadows of closed steel mills. It

was on these streets where I witnessed the power of faith and the

quiet dignity of working people in the face of struggle and loss. Four

more cheers... I can't do that. Four more years. Four more years.

In ten days, the world will witness a hallmark of our democracy. Boo

boo. No, no, the peaceful transfer of power from one freely elected

president to the next. APPLAUSE

I committed to president-elect trump that my administration would ensure

the smoothest possible transition, just as President Bush, did for me.

APPLAUSE Because it is up to all of us to

make sure our Government can help us meet the many challenges we still

face. With a call for people

to continue to believe in bringing about change -

and to hold on to the values My fellow Americans it has been the

honour of my life to serve you. I won't stop. In fact I will be right

there with you as a citizen... APPLAUSE

For all my remaining days. But for now, whether you are young or

whether you're young at heart, I do have one final ask of you as your

president. The same thing I asked when you took a chance on me eight

years ago. I'm asking you to believe, not in my ability to bring

about change, but in yours. I'm asking you to hold fast to that

faith written into our founding documents, that whisper by slaves

into our founding documents, that idea of whisper

by slaves and abolitionists, that spirit sung by immigrants

and homesteaders and those who marched for justice.

That creed, reaffirmed by those what planted flags from foreign

battlefields to the surface of the moon.

A creed at the core of every American whose story

Thank you God bless you. May God continue to bless the United States

of America. Thank you. CHEERING AND APPLAUSE

Incoming President Donald Trump holds his first news conference

later likely to be dominated by claims that the Russians have

compromising material on him which he himself has

So, how do Mr Trump and Mr Obama compare not just in policy

but style, management and the use of social media?

Let's talk now to a member of Donald Trump's transition team,

Jan Halper-Hayes, the former chair of Democrats Abroad Margo Miller,

Jan, you got Donald Trump to fill out a psychological assessment, why

and what did it show? Well, as a psychologist I was bothered that the

media were saying he didn't have the right temperament and temperament

we're born with and personality is what is shaped with our emotional

life, our values, our social environment. And so, I asked him to

take the presidential temperament assessment tool that is

administered, objectively by another company... Give me some questions

that are on it? 41 presidents have been diagnosed by it. You know, it's

more that there is a statement and then you have to choose between the

words. OK. And based on that it gives you an indication. What kind

of statement, can you recall? No, I can't remember. Please, Jan. I can

tell you the results of it is that he fell into the same temperament as

Ronald Reagan and Bill Clinton, JFK because they are action or rend

tated and Kennedy said, "Do not ask what your country can do for you,

but what you can do for your country." Reagan said Mr Gorbachev

tear down the world and Trump said, "I'm going to build a wall. A big

one with a nice door." How do you compare Barack Obama and Donald

Trump as men first of all before we talk about policies? I look at

President Obama and the role model that he has been for people in

America and people around the world. The relationship between President

Obama and his wife, Michelle, the way in which he raised his daughters

in the White House, the fact that he is a black man as president of the

United States and what that represented, that Michelle Obama is

a strong women and who is always looking at the positive and the

quote that will go down in history, when they go low, we go high and

always looking for the best in people and really trying to empower

people and you look at the campaign that started in 2007 and it was very

much from the grass-roots up and the way in which the campaign used

social media and about empowering as many different people and

communicating with as many different segments of the population as

possible. Let's have a word about policies before we talk about the

social media side of things which is increasingly important. Jan, in

terms of Donald Trump, and the forthcoming domestic policies, what

would you pick out as being really good domestic policies for the

States that he says that he's going to implement? Well, I'm hoping in

the repealing of Obamacare, they keep the good aspects of it and then

create a more affordable, competitive market. He said he will

keep some elements of it having had a conversation with Barack Obama,

Margo, what do you say about Obamacare? President Obama has said

that if anything can come up with a better system and fix, that can get

through Congress, he would support it. It was the best piece of

legislation and the most comprehensive piece of legislation

to fix a serious problem in America. There were 44 millions Americans who

didn't have access to healthcare when Obama took office. It is not

perfect. No major piece of legislation is perfect. There are

fixes that can be put into place. Congress made that virtually

impossible. Donald Trump has more likely Congress on his side. But not

necessarily the American people. There are 20 million Americans who

have health insurance now. There are all sorts of preexisting conditions

that are covered. The insurance company has been silent because they

want certainty. We have a system in place now and we don't know what

it's going to be replaced with. I want to talk about the relationship

with the UK as well. I mean, we're told that the British Prime Minister

will be visiting Donald Trump possibly in the spring. How do you

envisage this relationship between Donald Trump and Theresa May, the

US, and the UK in the future? Donald Trump has shown that he's very

forgiving of people that speak badly of him. Such as considering Romney

for Secretary of State. People have asked me because Theresa May, you

know, said perhaps some disparaging things, will that be an issue. No.

When she was Home Secretary? The fact that Barack Obama sent the

Winston Churchill bus back to the UK, Donald Trump has come out and

asked for it to be returned. And the meeting that he had with Corker,

sorry, Boris Johnson had with Senator Bob Corker that the UK will

be at the front of the line for the by lateral trade agreements. How do

you think the relationship will change, if you think it will between

the US and the UK, Marco? It is an incredibly important relationship

and I think both governments will do their best to ensure that it

continues. Kerry, let's have a look at some of the tweets from both

Barack Obama as president and incoming president Donald Trump.

Let's look at this one from Trump. This was during the campaign, the

presidential campaign. It is about Hillary Clinton:

President Obama on Hillary Clinton: What do you think of those two?

There is a difference between the way both Trump and Obama use social

media. Obama very quickly became digitally savvy and hired a team. So

his tweets are very polished, very professional, but we feel he is

somewhat removed from them. Whereas trump's Twitter presence, he put out

100% of his personality there and embraced the nature of Twitter. So

there is a sense of authenticity, and whether or not we like the

content of what he shares, we really feel like it's, the American people

really feel they get to know him. Yes. Here is another one from Donald

Trump. Again it is during the presidential campaign:

This one from Obama when he was re-elected. It is a tweet showing a

photograph of him hugging his wife. Four more years. I'm not comparing

the tweets as like with like. I'm showing the difference in the way

they tweet. President Obama's could have been done by his team, as you

say. A very different relationship each

has the press. Obama using social media as an extension of that. Trump

bypassing the press to dictate the headlines himself. I must told you

about the claims that the Russians have some sort salacious,

compromising material on Donald Trump. Denying it on Twitter,

describing it as fake news. How do you react? Buzzfeed said they have

this information prior, it is unsubstantiated. The part that I do

believe is where they said there was some connection, speaking to Russia,

and Trump's presidential campaign. One member was fired because of his

connections to the Russians and Ukrainians. That could be accurate.

I find it very interesting that now it comes out that there is some

disparaging and horrible things, but it had not been released before. Why

not? If it is verified, and that is a big if, and it turns out to be

true, we find that the nature of these revelations, a lot of

speculation online, as you might imagine, will it make any difference

to Donald Trump is an incoming president? It depends on what it is.

We're told it is of sexual nature. The voters are over that. I am not

over it. Because you are a Democrat. It is because of the respect of the

office, and what we expect from the President of the United States was

if these claims are verified, you are 60-year-old man from you again

to have stuff you another proud of, as we have seen. We have seen it,

the information was out beforehand, it got lost in the noise in the

final days of the election. Why are you smiling? He did not get lost in

the final days of the election. WikiLeaks have denied Russia gave

them information. The American people needed to have the truth of

what was going on behind the scenes in the campaign. I ask, why was it

chosen to reveal the Clinton campaign information, and if they

have this for so long, how come nobody brought it out with all the

fake news issues? This tweet, it is fake news, a political witchhunt, in

capital letters. Obviously coming from him. Trying to squash the whole

thing. Because of the relationship he has built up with people on

Twitter, people will believe what he shares, as opposed to the press, he

has managed to distance the press to people, through this fake news

story. Thank you very much all of you. You can watch Donald Trump's

speech and news conference like this afternoon. Live on the BBC News

Channel. Coming up, we'll be speaking

to Peter Lawrence, who's daughter Claudia has been missing

for eight years. He wants a change in the law,

so families can look Gaynor McConnell's baby boy Cayden

was born with spina bifida in 2010. At three months old,

he was diagnosed with meningitis, But a few months later the illness

came back, and he died. His family discovered

that he could have been saved, had doctors not missed vital signs

about his condition, Cambridge University Hospitals,

where Cayden was treated, has accepted his care fell below

the standard he was entitled to. We can talk to mum Gaynor McConnell,

who is talking in an She's never spoken publicly

about this before. Also alongside her is her solicitor

Renu Daly from Hudgell Solicitors. Thank you for coming on the

programme. Was it clear early on that something was not right when he

was born? He was born with a red lump on the bottom of his back.

Diagnosed with spina bifida, seeing doctors, routine checks. He had a

lung puncture, in the MRI scan, you could see that at the bottom of his

spine. We can show that the audience. You can see from the

image. At the bottom of the back. You can see the open channel, a hole

going from the bottom of the spine to the skin of his bottom. That is

when alarm bells should have been ringing with somebody. When there is

a tract, there is a 60% chance there will be a termite. -- dermoid. A

hole where bacteria can gather. And they missed it. He recovered from

meningitis. The utopian home. A normal child. -- you took him home.

In November he became very poorly, meningitis the second time, to be

honest, it was way too late. He had already gone to that point. He was

passed, there was no helping him. Tell our audience how you discovered

that vital signs had been missed from that earlier MRI scan? I was

asking a lot of questions, constantly I felt I was fobbed off.

I felt the only way I could get the answers I needed was through a

solicitor. I went there to get the answers I needed. From there, we

have the scans, we have seen it all, we notice straightaway. If we

noticed, the doctors should notice. Tell us about the legal case you

have brought against this particular trust. Gaynor wanted answers, to

know what happened to her son. The hospital did not ask any questions

she had. We investigated the treatment she had, that he had. It

turned out there or failings, and Gaynor has described them perfectly.

They failed to explore the tracks, and the fact there might be a

dermoid. In all likelihood it was that dermoid that caused the second

bout of meningitis. If that had been removed after the first episode, he

would never have got the second episode, and would be alive today.

The key point is that they missed the open channel on the MRI scan.

Had they seen that, that would have set alarm bells ringing them that

they would have done further exploratory surgery, and potentially

found that dermoid Juma, which could harbour bacteria and meningitis. How

many years did it take to get that answer? It is taken four years of

investigation, it is the determination of Gaynor to stick

with it. Many people have said, it is time to move on. Let go of your

son. She has been absolutely determined from day one she wanted

her answers. It was only a few weeks ago that the trust admitted

liability, and that he would not have got meningitis second time

around. Had it not been for their failings. It is taken that long, and

that level of determination from a mum to find out what happened to her

son. In a statement, a Cambridge

University Hospitals "A formal apology has been made

by the Trust to Cayden's family and we are working closely

with the family's solicitor There was no letter directed to me

or my family, they were sorry for what happened was at the bottom of

the letter, not directed at me or my family, or anyone else involved. Is

that something you want? Yes, of course, I think I deserve that, my

family deserve that. To know that my little boy went through so much

pain, so many different things he went through. He deserves the

apology. It is heartbreaking, not fair what he went through. The least

we deserve an apology. After four years, to finally acknowledge that

the SP standard of care your little boy received was way below what he

should expected, how did you react? I always knew, that was the reason I

wanted to pursue it. A lot of parents are constantly being fobbed

off. Getting told something, they have to take that as the final

answer. No, they don't. Nobody knows their child better than the parents

or carers. If you have any questions, keep pushing, keep

pushing until you get the answer you want this they be afraid to keep

asking. That is your message to parents. But you do keep pushing.

You still did not get those answers. You have them now. Eventually I did.

That is the most heartbreaking thing. It has taken going to

solicitors, to get the answers I needed when they couldn't quite

easily given me the answers themselves. How do you remember your

little boy? He was a beautiful little boy, happy, no matter what he

went through, always smiling. A typical little boy. Beautiful little

boy. Thank you for talking, in your first interview. We appreciate you

coming on. Thank you for your message to parents. Still to come,

more on our main story about secondary ticketing. We will speak

to the lead singer of a band who has actually campaigned against the

practice. Let's get the latest weather

update - with Carol. There certainly is a lot of weather.

Very strong winds, gusting over 120 mph overnight over the Cairngorms.

Even across northern Scotland we had gusts of 70 miles an hour. Looking

at over 50 odd as we push over southern Scotland and northern

England. Still very gusty. For the next few days, sleet and snow

reintroduced into the forecast. Already happening at the moment. Icy

roads, Gaels three today. If you are travelling, bear that in mind, if

you are in a high sided vehicles. We also have wintry showers packing in

across Scotland, not just the hills, but some getting down to lower

levels. A wintry flavour across northern England and also Northern

Ireland. Coupled with the wind, some treacherous conditions, blizzards

across the Scottish mountains. Sunshine in between the showers and

as we come further south. Maximum temperatures to date. As we go

through the day they are going down. A risk of ice overnight on untreated

surfaces. Heavier and more frequent showers coming across Scotland,

Northern Ireland and northern England. Some across the hills of

Wales. Also looking at the next system coming in from the

south-west. This system will bring us some snow as it engages with the

cold air, pulling in the north-westerly wind, readily turning

into snow for some even at lower levels. First thing in the morning

bringing a lot of rain, as it drifts from the west to the east, some of

the rain being heavy, leading to surface water flooding. Hill snow

across the hills of Wales. The wind changes to a north-westerly, the

cold air feeding in. From Hampshire towards the watch, at all points

south-east, at risk of sleet and snow. Locally two, to five

centimetres. As much as ten centimetres. That area could change.

Do not make this the last weather forecast you watch. In the northern

half of the country, Scotland, Northern Ireland, England, a lot of

wintry showers, even at lower levels, some bright spells of

sunshine. The winds slowly easing, still feeling cold wherever you are.

A risk of ice. Temperatures in Aberdeen, one. Manchester, three.

Adding on the wind-chill, minus four, or freezing. Getting the

message it is going to be cold. Thursday night, Frost. Especially

ice. Travelling thirsting on Friday morning, watch out for that. We're

getting this little run bringing the risk of snow down the east coast of

England, possibly into the London area while that clears away. Left

with a straight northerly, cold direction through Friday, likely to

see wintry showers across the East Coast. That is whipping up some

large waves. Also the risk of some localised coastal flooding across

some areas in eastern England. More tomorrow.

We'll have more on secondary ticketing websites, and we'll be

talking to Josh Franceschi from the band You Me at Six,

as well as the music journalist Lauren Page.

We will speak to Peter Lawrence, who's daughter Claudia has been

He is calling for a change in the law to allow relatives

of missing people to take legal control of their affairs.

The charity Banardo's is calling for the Government to introduce

compulsory age appropriate sex and relationships education.

We'll be speaking to an MP who campaigns on the subject.

Here's Joanna in the BBC Newsroom with a summary of today's news.

The Kremlin has dismissed reports that it has compromising information

about US President-elect Donald Trump.

Unconfirmed reports have emerged in the American media that Russian

intelligence agencies have damaging information about Mr Trump's

In a tweet, Mr Trump denounced the reports

Barack Obama has delivered his farewell address as US President.

In an emotional speech in Chicago, he said he believed the country

was in a better, stronger place than when he was first

The President admitted progress had not gone far enough,

but he called on the American people to put aside their differences and

I'm asking you to hold fast to that faith written into our founding

by slaves documents, that idea of whisper

by slaves and abolitionists, that spirit sung by immigrants

and homesteaders and those who marched for justice.

That creed, reaffirmed by those what planted flags from foreign

battlefields to the surface of the moon.

A creed at the core of every American whose story

A 15-year-old girl has been charged with the murder

Katie Rough died in hospital on Monday after being found

with serious injuries near a playing field in the Woodthorpe area.

The teenager is due to appear before magistrates' later this morning.

An investigation for this programme has found that the management team

for a high-profile British singer has been placing tickets

for their stadium tour directly onto a resale website.

The artist's management team has previously called on the Government

to take stronger action against resale sites.

Secondary ticketing websites are routinely used by touts to sell

We'll have more on this in a few minutes' time.

20 people have been rescued from the top

They were trapped and helped down from the ride at

Local media said there were no reports of injuries.

It's thought a mechanical problem with a chain

Now take a look at this amazing insight into the daily

Scientists fitted a camera to the neck of a female polar bear

from the Southern Beaufort Sea, just north of Alaska.

The footage gives a bear's-eye view of her feeding,

The US Geological Survey hopes it'll help researchers better understand

how the animals are coping with declining sea ice levels.

That's a summary of the latest BBC News.

Thank you for your comments on secondary ticketing sites and our

revelations about Robbie Williams' management team sending the tickets

to resale sites. Steve says, "Supply and demand wins. People don't have

to pay the inflated prices." Lee says, "How many fans are happy to

download albums for free?" Brian says, "Where does the ticket market

make it awkward for everyone? Let the main ticket sales do the

selling, not the secondary sites." Ian says, "Those who pay the

inflated prices have more money than sense."

Do get in touch with us throughout the morning.

If you text, you will be charged at the standard network rate.

Jose Mourinho has told Manchester United supporters that

wants them to "come and play with us", when his side take

Mourinho urged fans to not regard the match

He was speaking after his side's 2-0 win in the first leg of the EFL Cup

Goals from Juan Mata and Marouane Fellaini

were the difference between the sides.

Liverpool face Southampton in the other semi-final tonight.

Jurgen Klopp was criticised for the young team he fielded

in the FA Cup, but is expected to bring back his big

As long as you are involved, it is the most important Cup,

So that's how we see it and so, Southampton, for example,

if you want to talk about intensity, they had a more intense time

than we had so there is no advantage for one side.

The family of boxer Nick Blackwell have told the BBC

he's unable to walk and it'll be a year before

Blackwell was put in an induced coma after suffering severe

head injuries in a fight with Chris Eubank Junior last March.

He then went on to take part in an unsanctioned sparring

session in November which left him in a coma

14-time Paralympic gold medallist Dame Sarah Storey says athletes

deserve a lot more time to prepare for the Para-cycling Track

The UCI announced yesterday the event would take place

in Los Angeles from 2nd March - just seven weeks away.

Storey says she's been pressing for a date to be named

UCI president Brian Cookson has defended the decision saying that

holding the championships for the first time in

a post-Paralympic season signifies "notable progress".

We're unlikely to ever see Rory McIlroy compete at the Olympics.

The world number two in golf pulled out of the Rio Games,

and has said he probably won't take part in Tokyo 2020 either.

The fact that he could represent either Great Britain or Ireland

More and more likely than not I won't be playing

Just because of my personal feelings towards, not the Olympic Games,

I think they are great and I think golf included in the Olympics

is fantastic, but just for me, it's something I don't want to get

Johanna Konta is through to the semi-finals of

the Sydney International after beating Daria Kasatkina

The British number one had to come from behind in the second set

Konta will play former Wimbledon finalist Eugenie Buchard

Dan Evans came through three sets against Marcel Granollers

Joe Marlow will miss the first of England's Six Makeses matches. The

prop has been ruled out in the match against France after breaking his

leg before Harlequins match at Sale at the weekend.

The headlines are coming up later on. For now, Victoria, it's back to

you. Robbie Williams management team have

yet to very respond to the fact that tickets are being sent to them to

resale websites. Robbie if you're watching, get in touch with us.

Our reporter Chi Chi Izundu's been looking into this one.

There are more and more sites where you can get hold of a ticket

for a gig or a show, but it seems it's getting more

and more difficult to get one at a reasonable price.

And that could be down to the proliferation of resale

sites, or secondary ticketing websites where fans

Have the artists actually allowed for, or given permission,

for prices of their tickets at their events to be sold

But it seems it's not just the fans uploading tickets on to these sites,

as highlighted recently by a committee of MPs.

We're actually working with one artist at the moment

whereby we're openly, transparently listing

those tickets within Get Me In and Seatwave,

saying, these are the official artist tickets.

Ticketmaster confirmed to me that that artist

Here is a ticket you can buy on Ticketmaster's website.

I'm feeling flush, so let's get some good seats.

These tickets are direct from the event organiser,

very similar seats, one block over from the stage, at ?160 each.

It's being sold for the first time on a secondary site.

Ticketmaster say these platinum tickets are the best seats

in the house, but confirmed they come with no extra perks.

But there is a ?65 difference between these two very similar

seats, even though they both come directly from the event organisers.

Now, Robbie and his management aren't doing anything illegal.

They're not breaking any laws or any rules.

But some people have said that this is just greedy.

In 2015, a number of promoters and artists' managers signed an open

letter to the Government asking them to take a harsher stance

Harvey Goldsmith, who has promoted acts like Michael Jackson

had Madonna, signed it, and we pointed out

I think it is wrong, but, hopefully, most of the people who have signed

the petition are acting honourably and do everything that they can do

to prevent tickets being sold on the secondary market.

Ticketmaster say they are being transparent, but it does seem

you're paying more for a ticket for no real reason, when you can get

And despite numerous requests for a statement,

Robbie's management team, IE Music, haven't responded.

And to watch that film in full and share it you can head to our

Obviously we asked Robbie Williams' management team

for an comment or interview and so far no response.

We also asked Stubhub and Viagogo for a comment -

And Ticketmaster tell us, "Platinum tickets are a very small

percentage of the best seats in the house that are priced

according to demand, in consultation with our clients,

Let's talk to Josh Franceschi, lead singer from the band

You Me At Six and music journalist Lauren Page.

Welcome both of you. Josh, your reaction, what do you think of

Robbie Williams' tickets being placed directly on to resale

websites by his team? I am surprised to hear that, but you know, I feel

that maybe they thought they would get away with it, but I think Robbie

Williams at the level he's at doesn't need the money, he doesn't

need the extra money. I'm surprised that he's going down that route, but

at the same time, you know, that's their choice, but this is what this

whole fight is about, if we were to eliminate the secondary websites

then we wouldn't behaving this conversation anyway. When you say,

they probably thought they could get away with it, they're not doing

anything illegal? Nothing illegal, but you are already charging ?95 for

a show as the promotional video revealed beforehand, this is only

seats one block over, how can you charge an extra ?60 for that? I

don't understand. How would you describe that behaviour then?

Greedy. Simple as that? Simple as that, it is greedy. Your ticket is

?95 and you're playing Wembley Stadium. You bought tickets back

interest a secondary website and sold them yourself to the fans? The

relationship between the artist and the fans need to be respected and I

think it needs to be nurtured and I feel that, you know, without our

fanbase I wouldn't be sitting talking to you with a number one

midweek album. So, it is very important to us that our fans know

we value their support. But more over than that, I think, for there

to be transparency, this sort of engagement is really critical for

the trust to continue to build and for everyone to move forward, you

know, in a good way. Lauren, what do you think of our revelations today?

I'm really surprised to be honest. I mean like Josh just said, you're

Robbie Williams, you don't need the extra money. Especially, what

difference is what Robbie's management doing any different to

the ticket touts that are putting the tickets on other websites and

charging considerably more? It can't be one rule for one and one for

another. Robbie and the touts are on the same level here. Well, it is not

Robbie himself, it is the team. He may have no idea what his team are

doing. It would be really to go to see how he reacts. We're on air for

another hour. I'd love him to get in touch and we can talk to him, but

even at these higher prices, this is what a lot of our audience are

saying, even at the higher prices, there is a demand, so shouldn't we

leave it to the market? I guess you're always going to go and see

your favourite artist fine. Sometimes I consider thinking I

might have to pay a bit extra, but for the ex-at any time that this

revelation that's come out today, ?60 plus for a few rows away, the

marred account, they want the tickets, but is it really OK to be

telling people that are true fans right, you can't go to this gig

because you can't afford it, but we'll hike the prices and see if

you're a proper fan or not. Artists want true fans at their gigs and

this isn't right. What do you think about the principle of secondary

ticket sites. Look, you are a fan, you've got a ticket, you break your

leg and you can't go, here is a website to help you resell it?

Whether it is maybe you're ill or broken your leg and you can't go, I

understand when people need to shift their tickets and sell them on to

someone else to save like a really good ticket going to waste. But I

think then if people are maybe charging ?1 or ?2 to cover the

postage of the ticket, maybe some insurance so it can be tracked when

it is sent to them, that's OK, but the secondary sites when they are

telling tickets ?50 or ?60 more, I don't agree with that. Let me read

comments from people watching you talk about this. Aaron says, "Don't

buy the resale tickets. If artists find themselves performing in half

empty arenas, they will do something about it." Is that true? That's

fair. I agree that you know really, you know, genuine artists want

genuine fans at their shows. All we want when we perform is to see,

we're making a positive difference to and people are enjoying

themselves and they are using it as a release, it is difficult when a

show is half sold or not full capacity because it is more

difficult to get the atmosphere going and yeah, I agree with that

statement, definitely. If the show is half sold then you have to drop,

as the artist, as the artist's team, you have to drop the prices, don't

you? Yeah, I mean, I guess so, but at the same time it is not fair on

the people that have bought the tickets already. Robbie Williams

tickets are ?95 in stadium. We're talking about Wembley Stadium and

we're talking about multiple nights. I went to some Wembley Stadium shows

this summer which were not sold out, or because of the secondary

ticketing market we have been discussing, you know, it has been

suffering because of that, it was a shame because the shows the artists

were putting on were great, but when you look around, there is 30,000

empty seats, it makes a difference to the evening, definitely. This

comment from Matt on Facebook, "I wanted to take my wife to see Phil

Collins. Tickets were gone in ten minutes. Face value for front row

seats were ?150, you couldn't get a ticket on a sister site for less

than ?1,000." Right, Josh, what's your plan, your solution? What would

you do about the secondary ticketing sites? My solution would be for the

primary websites to put their name on this and say look, you know we

understand that we need to understand our market and understand

the sort of ethical and moral obligations that we have towards

music lovers. And I would really encourage them to

not work with secondary websites especially if they own them to shut

them down. It is about access. We need to make it transparent and fair

playing field for everybody. We can't have that when people can sell

the tickets for Phil Collins for ?1,000. That's just ridiculous. The

money is not going to the artist. That's not what it is about, but it

is because the money is leaving the industry and it is not being pumped

back into it. What's the point really?

This is due you have a solution, Lauren? -- do you have a solution?

Yes, we need to get true fans of the gates, fans are desperate to see

certain acts, they will go on to websites and buy the tickets. It is

finding the good level between people using secondary sites, and

abusing them to make a profit, and people who need to get rid of their

ticket for a little bit more. To cover the cost of postage and things

like that. Thank you for coming onto the programme.

Your views are welcome. So many messages from you. Gareth says it is

not so much the prices, but it is the autobox grabbing tickets on

launch that spoiler for Joe Public. Why can't we go back to venue only

selling tickets. Does sex education in

schools need an overhaul? We'll be speaking to an MP

who believes it should be provided Families of missing people

are calling for a change in the law so that they can take charge

of their loved one's affairs Hundreds of thousands of people go

missing in the UK every year - many of them are found,

but hundreds remain missing But have you ever thought

about what happens to the life left What happens to their home,

their belongings? The father of York chef

Claudia Lawrence says he was astonished to find

he was blocked from managing his daughter's affairs

after she went missing in 2009. He's spearheading the call

for a change in the law to allow a relative to be appointed legal

guardian of a missing Let's talk now to Peter Lawrence,

the father of Claudia Lawrence, a chef at the University of York

who went missing in 2009. And Susannah Drury from

the charity Missing People. Peter, how are you? Tawalo audience

about the issue. Can I start off when Claudia, my daughter went

missing in March 2000 nine. Literally a few weeks after she went

missing, I realise there is no law in this country which allows the

families of those who go missing to deal with all the things you and I

do every day. Mortgages, insurance, bank accounts, direct debits.

Everything else we take for granted. You cannot do, the banks, the

building societies, insurance companies quite rightly say I'm

sorry, you are not our customer. We cannot take instructions. They want

to help, they have been supportive of this. They cannot at the moment.

That is why I have been campaigning about this for a long time. In terms

of the practical things you wanted to do on behalf of your daughter.

She was 35 when she went missing. She had mortgage, bank accounts,

car, all the bills going with an adult life. You have to do with

that. Some things you can obviously cope with. I would not say deal with

properly. Some things you cannot. As an example, Claudia had a savings

account which matured a year after she went missing. It has been

sitting there losing money because the bank cannot allow it to be

reinvested in the reference in order for you to have access to areas of

your daughter's life... You need this law or you could apply for a

death certificate. We could, but we're not ready to do that. A lot of

people are not in that position. About 2500 families who are

suffering from this problem at the moment. At any one time. Give us

some insight why you do not want to apply for a death certificate? And

we still have hope that Claudia may be alone. That is why we don't want

to go down the course at the moment. Even though it I have very much

promoted the presumption of death built into legislation two or three

years ago. It was not personal, it was because I am able to speak for

me and talk in public, which is the my whole life really. Doing this

largely for other people. Sue, how much is this an issue for those who

go missing in their families? At the charity Missing People we know there

are around 2500 families who can benefit from this guardianship

powers, which we have been campaigning for. This law is needed

so urgently, many families like Peter have been waiting many years

for the right to be able to step in and look after their loved 1's

property. Of course, with every month that passes, more and more

families find themselves in this horrendous situation. In some cases

it can be a part that goes missing, leaving behind someone with

children, the arrangement weather has to be two signatures where you

can access accounts. Absolutely we have worked with a woman whose

husband went missing, unfortunately she described it as becoming like

single-parent overnight. Still the same bills and mortgages. Because it

has been organising mortgage, without his signature she was unable

to change the terms and conditions of the mortgage, payments, or sell

the house. Which understandably quite quickly became unaffordable.

She was fortunate enough for her family to be able to step in and

help her out financially. Otherwise it would have been likely she would

have lost her home for her and her son. Are the family still helping

her out? That is the only option for families to do. Unless, the families

want to go down the line of apply to have the loved one presumed dead.

When a family hopes are believed -- hopes and believes they are still

alive, it is not a path they want to take. Tell us about the specifics in

the change in legislation you would like to see? The idea is very

similar to a power of attorney, which a lot of people would be

familiar with. Once someone has been missing for 90 days, not just a

short thing, someone in the family will be able to apply to a High

Court judge, and say we really need to be able to look after our

daughter's or husband's affairs. Please appointed me as her guardian

to enable me to do that. If the judge agrees, he will issue a

certificate which can be produced to the bank, building society insurance

company, or anybody else involved. They will then treat you as their

customer. How would a judge make that decision? What sort of

documentation would you have to provide? You have to show you are a

member of the family, the person has been missing for 90 days, not

difficult, almost inevitably it will have been reported to the police.

You don't have to show you are suitable person. Let me ask about

safeguards. What kind of safeguards would there be so a judge could be

sure they would be guardian was acting in the best interests of

either the person giving missing or those left behind? Absolutely very

important, as you point out a judge making a decision can be sure that

the Guardian will act in the best interest of the missing person and

the system detects the Guardian as well. There are safeguards built

into the system, anybody wanting to be a Guardian will have to tell the

family it is their intention. If any family members disagree they can

tell the judge about their concerns. The judge will hear that, and make a

decision based on that. When a Guardian is appointed, there will be

oversight. There is the office of the Public Guardian. The Guardian

will have to show them the decisions they have made, file their accounts,

to be checked by the body. If they have concerns, they will report that

facts of the court. Telus you hope your daughter is still alive for so

-- tell us why you hope your daughter is still alive? It is hoped

faith, it gets more difficult as time goes on. Now nearly eight

years. I remember very startlingly when the first police officer in

charge announced they were treating Claudia's disappearance as murder.

He and I were on the same media platform, and he was saying there is

no evidence that Claudia is alive. I was saying there was no evidence she

is dead. Giving along parallel lines, both trying to find her and

what happened. We'll was hope she is still alive, and the police are

treating it as a murder enquiry. No conflict in that. The hope is still

there. The Archbishop of York has been very helpful all the way

through this. Just occasionally saying Peter, she is alive. The

police have not been able to find out what happened to her. Do you

have a theory? I have always had a theory, right from the outset.

Because of how Claudia's house looked when she went into it -- when

I went into it. It looked as if she put her boots on, got her rucksack,

and went off to work. I think she was picked up by someone on her way

to work. Very early in the morning, about 5:30 a.m.. Clearly dark.

Although it is a residential district, there are areas where it

is just parkland. I have a horrible feeling she was picked up and taken

away. What happened after that, I don't know. I'm grateful you spoke

to us today. Thank you very much Peter.

We will speak to an MP he believes age-appropriate sex education should

be available for children as young as five. And a group of

schoolchildren, and how they would feel about that.

With the News here's Joanna in the BBC Newsroom.

The Kremlin has dismissed reports that it has compromising information

about US President-elect Donald Trump.

Unconfirmed reports have emerged in the American media that Russian

intelligence agencies have damaging information about Mr Trump's

In a tweet, Mr Trump denounced the reports

Barack Obama has delivered his farewell address as US President,

telling the American people he believes the country

is in a better, stronger place than when he was first elected

In an emotional speech in Chicago, he thanked his wife Michelle,

his family and staff, as our correspondent

Barack Obama returned to Chicago, the place where his political career

began to deliver his long planned farewell address.

The President used his platform to underline what he sees

If I had told you that we would win marriage equality and secure

the right to health insurance for another 20 million

If I told you all that, you might have said our sights

Turning to his theme of what could undermine

America's democracy, the nation's first black

president was direct about the state of race relations.

After my election, there was talk of a post-racial America.

Such a vision, however well intended, was never realistic.

Race remains a potent and often divisive force in our society.

Paying tribute to his wife Michelle and his daughters,

For those who had lined up for hours to hear him speak in person,

I thought it was very uplifting and it gave us a message

of hope and encouragement and it was what we needed

We had a tough election and we just need to keep fighting

Barack Obama's supporters were heartened by his uplifting

message tonight and he leaves office with his personal

But that didn't stop the American voters from choosing Donald Trump

to replace him and now Barack Obama must watch as Republicans

Robbie Williams team is placing tickets directly on to resale

ticketing websites at higher prices. The artist's management team has

previously called on the Government to take stronger action against

resale sites. Secondary ticketing websites are routinely used by touts

to sell tickets at inflated prices. The front man of a band told us that

he thinks that secondary websites need to be shutdown. I would

encourage them not to work with secondary websites and if they own

them to shut them down. It is about cultural access. We need to make it

transparent and a fair playing field for everybody. So, we can't have

that when people can sell the tickets like you said for Phil

Collins for ?1,000. I mean, that's just ridiculous and the money is not

going to the artist and that's what it is about, the money is leaving

the industry and not being pumped back into it in any capacity, what's

the point really? Centre more doctors are warning that

the crisis in the NHS and social care is putting people's lives at

risk. In a letter to Theresa May,

the Royal College of Physicians said a shortage of resources means

the quality of patient Charities working with elderly

and disabled people have also written to the Prime Minister -

calling for a long-term solution to funding

for health and social care. The Department of Health says it's

investing ?10 billion to relieve At 11.30am on the BBC News Channel,

you can put your questions about the state of the NHS

to our Health Editor Hugh Pym. Please get in touch with us

to ask those questions. You can text us or send an e-mail

or contact us via Twitter Police Scotland say that

a man has been charged, after a lorry was blown over

on the Forth Road Bridge, There has been major traffic

disruption after the HGV was blown from the northbound lane

onto the southbound carriageway The bridge is not expected to reopen

until lunchtime at the earliest. 20 people have been

rescued from the top They were trapped and helped

down from the ride at Local media said there were no

reports of injuries. It's thought a mechanical

problem with a chain That's a summary of the latest

news, join me for BBC Before the sport, we're going to

talk, oh, I'm going to tell you what we're going to talk about after the

sport. We're going to talk to a group of schoolchildren, about a

report from Barnardo's, they are suggesting we need compulsory sex

and relationship education in schools. Because they say, it would

make young teenagers feel safer. So we're going to talk to some pupils

and a Labour MP who has been campaigning on this and a deputy

head. It is a subject that comes up a lot. It would be really

interesting to hear what your view is as a parent. Do let me know.

Manchester United have a 2-0 advantage after the first

leg of their EFL Cup semi-final against Hull.

Goals from Juan Mata and Marouane Fellaini

at Old Trafford gave United their ninth win in a row.

Boxer Nick Blackwell is still a year away from making a full recovery.

Blackwell suffered serious head injuries in a fight

with Chris Eubank Junior in March last year,

in an unsanctioned sparring session in November.

Joe Marler will miss at least the first of

The prop has been ruled out of England's match against France

after breaking his leg in the warm-up before

Harlequins' Premiership match against Sale at the weekend.

British number one Johanna Konta is through to the semi-finals

She beat Daria Kasatkina in straight sets.

Konta will face former Wimbledon finalist Eugenie Buchard

More sport on BBC News throughout the day. But from me, that's all for

now. Cheers, Hugh. One mum urged parents not to be

fobbed off in they are worried about the health of their children.

Gaynor McConnell's baby boy Cayden was born with spina bifida in 2010.

At three-months-old he was diagnosed with meningitis which he survived.

A few months later the illness came back and he died.

His family discovered that he could have been saved,

had doctors not missed vital signs about his condition and listened

At five months he got men intis and had a lumbar puncture and MRI scan

where you could see the tract. The tract is an open channel at the

bottom of his spine. I think we've got that to show our audience and

they will be able to see, you can see from this image there, is the

actual MRI scan. At the bottom of his back where the white arrow is

you can see the open channel, this hole effectively which goes from the

bottom of his spine to the skin of his bottom effectively. That's when

alarm bells should have been ringing with somebody amongst the medical

staff? There is a 60% chance that it should be looked into. That means a

mass of cells where bacteria can gather? Yes, and it can cause

meningitis. And other infections and it wasn't looked into. They didn't

look into it. They missed it? Completely. Right. So he recovered

from meningitis, didn't he? The first time. You took him home, how

was he getting on? He was a normal child, normal child. Normal cold,

like a normal child. Yeah, and then in November, he became very poorly.

Really poorly. And then it was meningitis a second time, but to be

honest, it was way too late then. Was it? It was way too late, he had

gone to that point where he was passed. There was no helping him

then. Tell our audience how you discovered that vital signs had been

missed from that earlier MRI scan? I was asking a lot of questions and I

felt constantly I was being fobbed off, constantly and I felt the only

way that I could get the answers I needed was through a solicitor. So I

went to the solicitors to get the answers I needed to do and from

there, we knew we had the scans and we noticed straightaway and if we

noticed the doctors should have noticed. Tell us about the legal

case that you've brought against this particular trust? Gaynor just

wanted answers to know what happened to her son because the hospital

hadn't answered any of the questions that heed had and she had doubts in

her mind so we investigated the treatment that she had, that he had,

sorry, and it turned out that there were failings and Gaynor's described

them perfectly. They failed to explore the tract. In all likelihood

it was the der moud that caused the second bout of meningitis and if

that was removed after Cayden's first episode of meningitis, he

would never have got a second episode and he would be alive today.

Oh my goodness. The key point is they missed the open channel on the

MRI scan. Had they seen that, that would have set alarm bells ringing

and they have done further exploratory surgery and found that

der moud tumour which can harbour bacteria and cause meningitis?

Absolutely right. How many years did it take for you to get that answer?

It has taken four years. Gaynor has stuck with it. Many people have

said, you know, Gaynor it is time to move on and let go of your son and

she has been determined from day one, that she wanted answers and it

is only been a few weeks ago that the trust admitted liability for the

failings and he wouldn't have got meningitis a second time around had

it not been for their failings and it has taken that long and that

level of determination from a mum to find out what happened to her son.

Let me read what they say. Cambridge University Hospitals Trust

acknowledge, being at fault for your little boy's death and they say they

have made a formal apology to your family? No, they haven't. There was

an apology in the letter to my solicitor. There was no letter

directed to me or my family. They were sorry for what happened, it was

at the bottom of the letter, not directed straight at me or my family

or anyone else involved. Is that something you want? Yeah, of course,

of course. I think I deserve that. I think my family deserve that. To

know that, my little boy went through so much pain and so many

different things he went through. I think he deserves the apology, it is

heartbreaking of the it is not fair what he went through and I think the

least we deserve is an apology from them. And after four years, for them

finally to acknowledge that yes, the standard of care that your little

boy received was way below what he should have expectedment how did you

react to that? I always knew. It was the reason why I wanted to pursue T

a lot of parents are being fobbed off. They're getting told something

and they have to take that as the final answer. No, they don't. If

nobody knows their child better than their parents or their carers. If

you've got any questions, keep pushing and keep pushing until you

get the answer. Don't be afraid to keep asking. That's your message to

parents today? Massively. Massively. You know what, you did keep pushing

and you still didn't get the answers. You got them now? Yeah.

Eventually I did. I think that's the most heartbreaking thing. It has

taken to go to the solicitors and get the answers I needed when they

could have quite easily given me the answers themselves.

How do you remember your little boy? Oh, he was a beautiful little boy.

He was happy. No matter what he went through, he was always smiling. He

was a typical little boy. A beautiful little boy.

You can see the full interview on our programme page.

Sex and relationship education in schools -

a controversial issue with parents and teachers - and most

schools don't have to provide compulsary sex ed.

In fact, 2000 was the last overhaul of the curriculum

that's before social media, before smartphones and before equal

Sarah Champion says younger people are more tolerant of violence. There

are calls from Barnardo's for the Government to introduce age

appropriate sex education. It is being debated in the Commons this

week. A poll by the charity show that children want the Government to

introduce compulsory education on sex and relationships and

three-quarters believe they would be safer if they had classes on the

subject. Let's talk now to the Labour's women

and equalities spokeswoman Saah Champion, Rebecca Jennings,

who runs sex education classes Mumin Hamayun, Deputy Head

from Whitefield School in London who is here with some

of his pupils, Erizon, Welcome all of you. It goes without

saying, we're going to have a frank conversation. We will use the

correct terminology. If anybody doesn't want to hear this

conversation turn the sound down for the next few minutes.

What kind of things do you learn? In Year 11... What age are you? 15.

We have dropped down days, learning about certain myths, general... Is

it possible to become pregnant through anal sex. Relationships,

what are unhealthy relationships. I am 16. We don't have lessons like

that anymore, we have down days. We mainly learn about when things

happen, I don't know what to say. You were going to talk about nations

about too much drink, you may be taken advantage of. One of our

lessons, we covered, when you get intoxicated with alcohol, men can

take advantage of the women. Consequences like rape, you can

become pregnant. I am 14, what we currently learn about is when we can

stay protected when having sex. How men should respect women, if they do

not want to have sex, without consent. We learn about rape, how it

is not good. So we should respect women if they don't want to have

sex, we should keep the relationship balanced and equal. Boys especially,