Chloe Tilley finds out why ticket resellers are having to face the music, hearing from music fans who paid hundreds of pounds to see their favourite performers.
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Hello it is Wednesday, 9 o'clock.
Welcome to the programme. | 0:00:07 | 0:00:13 | |
A new crackdown on secondary
ticketing websites. | 0:00:13 | 0:00:15 | |
Today the advertising standards
agency is taking action | 0:00:15 | 0:00:17 | |
against the four main operators
to stop people like Claire Turnham | 0:00:17 | 0:00:19 | |
falling victim to misleading
pricing practices. | 0:00:19 | 0:00:22 | |
And we'll be speaking
to a woman who was overcharged | 0:00:22 | 0:00:25 | |
by £1,150 when she tried to buy
Ed Sheeran tickets for her | 0:00:25 | 0:00:28 | |
son's 16th birthday | 0:00:28 | 0:00:33 | |
As ministers hold an emergency
meeting about the suspected | 0:00:33 | 0:00:35 | |
poisoning of a former Russian spy
on UK soil we get the inside track | 0:00:35 | 0:00:39 | |
on UK-Russia relations
from the writer of the book McMafia, | 0:00:39 | 0:00:41 | |
on which the hit TV
thriller was based. | 0:00:41 | 0:00:48 | |
We have a rare insight
into what it is like to be | 0:00:48 | 0:00:51 | |
in a coercive relationship
in which a partner is abused | 0:00:51 | 0:00:54 | |
through threats and restrictions,
not just violence. | 0:00:54 | 0:00:55 | |
This kind of controlling behaviour
has been illegal for three years, | 0:00:55 | 0:00:58 | |
but would you recognise
the warnings signs? | 0:00:58 | 0:01:06 | |
I wasn't allowed to walk around the
house bare-footed. Because he said | 0:01:06 | 0:01:11 | |
it was dirty. He didn't like onions
and garlic, so I couldn't cook | 0:01:11 | 0:01:16 | |
anything with them in it. | 0:01:16 | 0:01:22 | |
Helen will be sharing
her full story with us | 0:01:23 | 0:01:25 | |
about her experiences
of being in a coercive relationship | 0:01:25 | 0:01:27 | |
- later in the programme | 0:01:27 | 0:01:35 | |
Hello, | 0:01:35 | 0:01:36 | |
welcome to the programme,
we're live until 11 this morning. | 0:01:36 | 0:01:44 | |
And we will be lifting the lid on
back street botox. The claim is | 0:01:44 | 0:01:54 | |
everyone is doing botox. Perhaps you
have been to a botox party. | 0:01:54 | 0:02:01 | |
Do get in touch on all
the stories we're talking | 0:02:01 | 0:02:03 | |
about this morning -
use the hashtag Victoria LIVE | 0:02:03 | 0:02:05 | |
and If you text, you will be charged
at the standard network rate. | 0:02:05 | 0:02:09 | |
Our top story today... | 0:02:09 | 0:02:14 | |
The government's emergency committee
Cobra, will be briefed this morning | 0:02:14 | 0:02:16 | |
on the police investigation
into the suspected poisoning of | 0:02:16 | 0:02:18 | |
a former Russian agent in Salisbury. | 0:02:18 | 0:02:20 | |
Sergei Skripal and his daughter
Yulia have spent another night | 0:02:20 | 0:02:22 | |
in a critical condition in hospital
after being found | 0:02:22 | 0:02:24 | |
unconscious on Sunday. | 0:02:24 | 0:02:25 | |
Scientists at the military research
facility at Porton Down are carrying | 0:02:25 | 0:02:28 | |
out tests to discover what made them
so violently ill. | 0:02:28 | 0:02:30 | |
Counter terrorism officers,
who took over the investigation | 0:02:30 | 0:02:32 | |
yesterday, have intensified
their operations in Salisbury. | 0:02:32 | 0:02:34 | |
Tom Burridge reports | 0:02:34 | 0:02:42 | |
In a small city in Wiltshire, a
wide-ranging investigation. After a | 0:02:42 | 0:02:47 | |
former Russian agent and his
daughter suddenly became critically | 0:02:47 | 0:02:52 | |
ill on Sunday. Yulia Skripal lives
in Russia and was visiting her | 0:02:52 | 0:03:01 | |
father Sergei in Salisbury. This
footage shows them half an hour | 0:03:01 | 0:03:05 | |
before locals alerted the police
they were unconscious on a park | 0:03:05 | 0:03:09 | |
bench. Her eyes were completely
white and frothing at the mouth and | 0:03:09 | 0:03:16 | |
the man went stiff, his arms stopped
moving. He was still looking dead | 0:03:16 | 0:03:21 | |
straight. Sergei Skripal was an
officer in Russian military | 0:03:21 | 0:03:26 | |
intelligence but in 2004 he was
arrested and later convicted for | 0:03:26 | 0:03:31 | |
working for MI6. In 2010 he was
handed over to Britain as part of a | 0:03:31 | 0:03:36 | |
spy-swap. The Russian Government
said suggestions it was involved are | 0:03:36 | 0:03:41 | |
untrue. But the murder in London in
2006 of former Russian spy, | 0:03:41 | 0:03:48 | |
Alexander Litvinenko, means
suspicion is almost inI have tab and | 0:03:48 | 0:03:53 | |
the ramification for Russian/UK
relations are huge. If Russia is | 0:03:53 | 0:03:56 | |
behind it, they're taking things to
a whole new level, it is a | 0:03:56 | 0:04:01 | |
declaration of war. Experts have
been trying to work out whether | 0:04:01 | 0:04:08 | |
toxic substances were used to try
and kill a former Russian agent and | 0:04:08 | 0:04:13 | |
his daughter who are now in hospital
fighting to stay alive. | 0:04:13 | 0:04:19 | |
Our correspondent Leila
Nathoo is in Salisbury. | 0:04:19 | 0:04:23 | |
What is the latest on the
investigation that you're being | 0:04:23 | 0:04:25 | |
told? Well, we know that counter
terror police are leading the | 0:04:25 | 0:04:30 | |
investigation. Yesterday they took
over from Wiltshire police. Not | 0:04:30 | 0:04:34 | |
because it is being treated as a
terror attack, but because of the | 0:04:34 | 0:04:40 | |
unusual circumstances of the
incident and the counter terrorism | 0:04:40 | 0:04:44 | |
police have the resources to deal
with this. Last night there was a | 0:04:44 | 0:04:47 | |
flurry of police activity. You can
see the corden in place at the | 0:04:47 | 0:04:53 | |
scene. Behind me. There are others
in place at a near by restaurant and | 0:04:53 | 0:05:02 | |
pub and there was further searches
in the restaurant. That seems to | 0:05:02 | 0:05:07 | |
have died down. We know the focus is
on that substance is that is being | 0:05:07 | 0:05:21 | |
trying to be identified. It may be
some days before know who what that | 0:05:21 | 0:05:26 | |
is. The Cobra committee a meeting of
government officials, security | 0:05:26 | 0:05:32 | |
officials and intelligence officials
that convenes today and will be | 0:05:32 | 0:05:39 | |
chaired by the Home Secretary. That
gives an indication how seriously | 0:05:39 | 0:05:43 | |
the Government is taking this
incident here in Salisbury. Thank | 0:05:43 | 0:05:45 | |
you. | 0:05:45 | 0:05:51 | |
you. We will talk more about this
later. | 0:05:51 | 0:05:56 | |
Annita McVeigh is in
the BBC Newsroom | 0:05:56 | 0:05:57 | |
with a summary of the rest
of the days news. | 0:05:57 | 0:06:00 | |
The top economic adviser
to the White House, | 0:06:00 | 0:06:02 | |
Gary Cohn, has resigned -
after failing to persuade | 0:06:02 | 0:06:04 | |
President Trump not to impose
significant tariffs on imports | 0:06:04 | 0:06:06 | |
of steel and aluminium. | 0:06:06 | 0:06:10 | |
Mr Cohn was regarded
by many business leaders | 0:06:10 | 0:06:12 | |
as a moderating influence
in the administration. | 0:06:12 | 0:06:13 | |
He's the latest in a long
line of people who've | 0:06:13 | 0:06:16 | |
left the White House. | 0:06:16 | 0:06:20 | |
The United States has concluded
that Kim Jong-un's half | 0:06:20 | 0:06:22 | |
brother was killed by a chemical
attack in Malaysia on the orders | 0:06:22 | 0:06:25 | |
of the North Korean Government. | 0:06:25 | 0:06:27 | |
Kim Jong-nam died | 0:06:27 | 0:06:30 | |
after an encounter at Kuala Lumpur
airport last year, when two | 0:06:30 | 0:06:33 | |
women smeared his face
with VX nerve agent. | 0:06:33 | 0:06:36 | |
The women, who say they believed
they were carrying out | 0:06:36 | 0:06:38 | |
a prank for a TV show,
are on trial for murder. | 0:06:38 | 0:06:41 | |
The US said it would
impose new sanctions | 0:06:41 | 0:06:43 | |
on North Korea in response. | 0:06:43 | 0:06:46 | |
The Chancellor Phillip
Hammond will today | 0:06:46 | 0:06:47 | |
outline his vision of an EU free
trade deal for the financial | 0:06:47 | 0:06:50 | |
services sector after Brexit. | 0:06:50 | 0:06:53 | |
Mr Hammond, who wants special access | 0:06:53 | 0:06:55 | |
to the EU's single market,
is expected to use his speech | 0:06:55 | 0:06:57 | |
in London to focus on an agreement
which he says will be of mutual | 0:06:57 | 0:07:01 | |
interest to both parties. | 0:07:01 | 0:07:04 | |
The European Commission has
previously said that a free trade | 0:07:04 | 0:07:06 | |
deal including the City
is not an option. | 0:07:06 | 0:07:10 | |
Saudi Arabia's Crown Prince,
Mohammed Bin Salman, | 0:07:10 | 0:07:14 | |
is beginning a three-day visit
to Britain which will include lunch | 0:07:14 | 0:07:17 | |
with the Queen and talks
with the Prime Minister. | 0:07:17 | 0:07:19 | |
The Government regards Saudi Arabia
as an important strategic ally, | 0:07:19 | 0:07:21 | |
but protest marches are planned
by campaign groups angered | 0:07:21 | 0:07:26 | |
by the war in Yemen, where
the Kingdom is fighting rebels. | 0:07:26 | 0:07:30 | |
Here's our security
correspondent Frank Gardner | 0:07:30 | 0:07:32 | |
Embarking on his first foreign trip
since becoming Crown Prince, | 0:07:32 | 0:07:35 | |
Saudi Arabia's Mohammed Bin Salman
is a man in a hurry. | 0:07:35 | 0:07:40 | |
After stopping over in Egypt this
week, he is coming to Britain | 0:07:40 | 0:07:45 | |
to promote his vision of a new,
tolerant Saudi Arabia. | 0:07:45 | 0:07:48 | |
He's lifted the ban
on women driving from June. | 0:07:48 | 0:07:52 | |
Cinemas and entertainment
are being introduced, | 0:07:52 | 0:07:53 | |
and a new mega-city will be built. | 0:07:53 | 0:07:56 | |
He also imprisoned without trial
hundreds of wealthy Saudis in this | 0:07:56 | 0:07:59 | |
Riyadh hotel, accusing them
of corruption, something | 0:07:59 | 0:08:00 | |
that's worrying foreign investors. | 0:08:00 | 0:08:05 | |
Defence and security contracts
dominate ties with Britain. | 0:08:05 | 0:08:09 | |
The UK supplies the Saudi air force
with warplanes and munitions. | 0:08:09 | 0:08:14 | |
In neighbouring Yemen,
Saudi-led airstrikes on | 0:08:14 | 0:08:16 | |
Iranian-backed Houthi
rebels are being blamed | 0:08:16 | 0:08:17 | |
for mounting casualties. | 0:08:17 | 0:08:22 | |
That's prompted calls by some
to break off relations with Saudi. | 0:08:22 | 0:08:26 | |
A protest is scheduled for later
today outside Downing Street. | 0:08:26 | 0:08:28 | |
But oil-rich Saudi Arabia
is Britain's biggest | 0:08:28 | 0:08:30 | |
Arab trading partner. | 0:08:30 | 0:08:33 | |
Thousands of jobs depend on it. | 0:08:33 | 0:08:36 | |
In a post-Brexit world,
Britain is looking to boost | 0:08:36 | 0:08:39 | |
alliances like this one,
while Saudi Arabia is looking | 0:08:39 | 0:08:42 | |
for foreign investment
to find jobs for its | 0:08:42 | 0:08:44 | |
overwhelmingly young population. | 0:08:44 | 0:08:47 | |
When Crown Prince Mohammed meets
leaders in London today, | 0:08:47 | 0:08:50 | |
his message will be "Saudi Arabia
is open to business" but this | 0:08:50 | 0:08:53 | |
relationship will always be
a controversial one. | 0:08:53 | 0:08:55 | |
Frank Gardner, BBC News. | 0:08:55 | 0:09:01 | |
Mo Farah claims he was racially | 0:09:01 | 0:09:03 | |
harassed while travelling
through Germany's Munich Airport. | 0:09:03 | 0:09:08 | |
The four-time Olympic champion
filmed an altercation | 0:09:08 | 0:09:12 | |
with an enforcement officer
on social media - claiming | 0:09:12 | 0:09:14 | |
"it was "pure harassment." | 0:09:14 | 0:09:15 | |
There is, however, no
evidence of any racial abuse | 0:09:15 | 0:09:17 | |
in the 47-second clip. | 0:09:17 | 0:09:25 | |
Action's being taken
against so-called "secondary | 0:09:25 | 0:09:26 | |
ticketing" companies over what's
being described as "misleading | 0:09:26 | 0:09:28 | |
pricing information"
on their websites. | 0:09:28 | 0:09:33 | |
The sites re-sell tickets
for sold out shows - | 0:09:33 | 0:09:36 | |
but the Advertising Standards Agency
says they have hidden charges | 0:09:36 | 0:09:39 | |
and sometimes don't even
guarantee entry to the gigs. | 0:09:39 | 0:09:41 | |
It follows an investigation
by Trading Standards | 0:09:41 | 0:09:42 | |
and The Competition and Markets
Authority. | 0:09:42 | 0:09:45 | |
A professional rugby
player, Tasered six times | 0:09:45 | 0:09:47 | |
after driving at 150mph in a police
chase, has been jailed. | 0:09:47 | 0:09:51 | |
Scott Moore crashed
into a house in Leigh | 0:09:51 | 0:09:53 | |
and fought officers,
threatening one with a Taser | 0:09:53 | 0:09:55 | |
he stole from them. | 0:09:55 | 0:09:57 | |
The ex-England rugby league star
used "his size and experience | 0:09:57 | 0:09:59 | |
on the rugby field" to evade arrest,
Greater Manchester Police said. | 0:09:59 | 0:10:02 | |
He was jailed for 23 months
after admitting dangerous | 0:10:02 | 0:10:04 | |
driving and assault. | 0:10:04 | 0:10:12 | |
Olympic gold medal
boxer, Nicola Adams, | 0:10:12 | 0:10:14 | |
has been turned into a Barbie doll
ahead of International Women's Day | 0:10:14 | 0:10:19 | |
this week. | 0:10:19 | 0:10:21 | |
Nicola said she's excited
to become the first ever | 0:10:21 | 0:10:24 | |
boxer barbie, as part
of a range of dolls | 0:10:24 | 0:10:26 | |
which the manufacturer says
is designed to honour | 0:10:26 | 0:10:28 | |
inspiring women. | 0:10:28 | 0:10:29 | |
That's a summary of the latest BBC
News - more at 9.30. | 0:10:29 | 0:10:37 | |
We are going to be talking about
coercive relationships. A very brave | 0:10:38 | 0:10:45 | |
woman, Helen, is going to tell us
about her experiences and many | 0:10:45 | 0:10:49 | |
things that in isolation don't sound
strange, but take non-their whole it | 0:10:49 | 0:10:55 | |
is a harrowing story. | 0:10:55 | 0:10:58 | |
Do get in touch with us | 0:10:58 | 0:10:59 | |
throughout the morning -
use the hashtag Victoria LIVE | 0:10:59 | 0:11:01 | |
and If you text, you will be charged
at the standard network rate. | 0:11:01 | 0:11:05 | |
Let's get some sport. | 0:11:05 | 0:11:08 | |
Cricket first and another close
finish for England? Yes a great | 0:11:08 | 0:11:13 | |
match over night, England's
five-match one-day series will be | 0:11:13 | 0:11:18 | |
decided in Christchurch in England.
New Zealand. -- in New Zealand. | 0:11:18 | 0:11:30 | |
Bairstow hit 138. At one stage
England lost eight wickets for just | 0:11:30 | 0:11:35 | |
46 runs. Ross Taylor of New Zealand
was the star though. He hit 181. | 0:11:35 | 0:11:45 | |
Before Nichols hit the final
boundary. They needed three runs | 0:11:45 | 0:11:49 | |
from the final over for victory. All
to play for in the final match. And | 0:11:49 | 0:11:54 | |
Liverpool, first English team
through to the quarter-finals of | 0:11:54 | 0:11:56 | |
Champions League? Yes we could have
four British teams through with | 0:11:56 | 0:12:01 | |
Manchester City, Chelsea and
Tottenham in action over the coming | 0:12:01 | 0:12:04 | |
weeks. Liverpool comfortable last
night and they won the first leg in | 0:12:04 | 0:12:09 | |
Porto 5-0. So a they were just
keeping an eye on the draw on | 0:12:09 | 0:12:13 | |
Friday. This was the best chance of
the game. Mane hitting the post. 0-0 | 0:12:13 | 0:12:17 | |
it finished. Jurgen Klopp making
five changes, the likes of Salah and | 0:12:17 | 0:12:25 | |
van Dijk and Klopp saying they
deserved to be going well in the | 0:12:25 | 0:12:29 | |
Champions League. I think this year
we belong there to be honest. It | 0:12:29 | 0:12:35 | |
should not be a big surprise. And
next round will be very difficult. I | 0:12:35 | 0:12:42 | |
think that is clear. We have a lot
of good teams. Seven other very good | 0:12:42 | 0:12:49 | |
teams will be then involved. It is
the first time Liverpool have made | 0:12:49 | 0:12:53 | |
the quarter finals since 2009. Look
at those flares in Paris last night. | 0:12:53 | 0:12:58 | |
Ronaldo killing the game off. Real
won the first game 2-1 and they | 0:12:58 | 0:13:04 | |
secured their place in the
quarter-finals. Tonight, its all | 0:13:04 | 0:13:10 | |
about two English teams. Manchester
City are 4-0 up against Basel. But | 0:13:10 | 0:13:17 | |
Tottenham take on Juventus, 2-2 from
the first leg. Spurs came back from | 0:13:17 | 0:13:25 | |
2-0 down. A big night for Mauricio
Pochettino's side. From midnight, | 0:13:25 | 0:13:33 | |
BBC Two you can watch England's
women in action. A point against the | 0:13:33 | 0:13:36 | |
United States will guarantee that
England win the tournament. What a | 0:13:36 | 0:13:39 | |
start that would be to the reign of
Phil Neville as England women's | 0:13:39 | 0:13:44 | |
manager. They beat France last
Thursday. They came from behind to | 0:13:44 | 0:13:48 | |
draw with Germany on Sunday. So
looking healthy for Phil Neville as | 0:13:48 | 0:13:54 | |
he settles into that new job. This
what he has lined up for his squad. | 0:13:54 | 0:13:58 | |
As a treat. Win or lose. This is
where they're heading. We are | 0:13:58 | 0:14:05 | |
sending them to Disneyland on
Thursday. That is the treat we have | 0:14:05 | 0:14:09 | |
done. They leave half 7 and they
have three or four hours in | 0:14:09 | 0:14:13 | |
Disneyland. It is a once in a
lifetime opportunity for the | 0:14:13 | 0:14:17 | |
players, because of their schedules,
it is rare they get long enough. So | 0:14:17 | 0:14:22 | |
they have three or four hours there.
With Micky Mouse and Donald duck! | 0:14:22 | 0:14:31 | |
Lifting the she believes trophy we
hope and hanging out with Donald | 0:14:31 | 0:14:36 | |
Duck and Micky Mouse! Seems a bit
random to me, but what do I know? | 0:14:36 | 0:14:46 | |
When you're trying to buy
tickets for a music | 0:14:47 | 0:14:50 | |
or sporting event and miss out,
many of us turn to other websites | 0:14:50 | 0:14:53 | |
promising to sell us
those tickets instead. | 0:14:53 | 0:14:54 | |
The websites claim they
are an "official site", | 0:14:54 | 0:14:56 | |
with a "100% guarantee"
of getting tickets. | 0:14:56 | 0:14:58 | |
But that's not always the case,
often the price you see at the start | 0:14:58 | 0:15:01 | |
of a transaction is not the same
as the price you pay at the end. | 0:15:01 | 0:15:08 | |
Today, the Advertising Standards
Authority is clamping down | 0:15:08 | 0:15:10 | |
on misleading pricing practices
by secondary ticketing providers | 0:15:10 | 0:15:12 | |
and taking action against four
of the main operators - | 0:15:12 | 0:15:16 | |
StubHub UK, Viagogo AG,
Seatwave Ltd, and GET ME IN!Ltd. | 0:15:16 | 0:15:24 | |
We've been following this story
since January last year. | 0:15:25 | 0:15:27 | |
Here's Chi Chi Izundu's
report from then. | 0:15:27 | 0:15:35 | |
There are more and more sites where
you can get hold of a ticket for a | 0:15:36 | 0:15:40 | |
gig or show, but it seems it's
getting more and more difficult to | 0:15:40 | 0:15:46 | |
get one that could be down to the | 0:15:46 | 0:15:58 | |
proliferation of it's not just fans
uploading. We're working with one | 0:16:05 | 0:16:16 | |
artist openly advertising, tickets. | 0:16:16 | 0:16:22 | |
# Let me entertain you #. | 0:16:26 | 0:16:27 | |
Ticketmaster confirmed to me
that that artist is, | 0:16:27 | 0:16:29 | |
in fact, Robbie Williams. | 0:16:29 | 0:16:31 | |
Here is a ticket you can buy
on Ticketmaster's website. | 0:16:31 | 0:16:33 | |
I'm feeling flush, so let's
get some good seats - | 0:16:33 | 0:16:35 | |
level one, block one
to six sounds good. | 0:16:35 | 0:16:37 | |
£95 each. | 0:16:37 | 0:16:38 | |
Let's see on the secondary website. | 0:16:38 | 0:16:40 | |
These tickets are direct
from the event organiser, | 0:16:40 | 0:16:43 | |
very similar seats, one block over
from the stage, at £160 each. | 0:16:43 | 0:16:46 | |
This is not a resale ticket. | 0:16:46 | 0:16:50 | |
It is being sold for the first time
on a secondary site. | 0:16:50 | 0:16:53 | |
Ticketmaster say these platinum
tickets are the best seats | 0:16:53 | 0:16:56 | |
in the house but confirmed they come
with no extra perks. | 0:16:56 | 0:16:59 | |
But there is a £65 difference
between these two very similar | 0:16:59 | 0:17:03 | |
seats, even though they both come
directly from the event organisers. | 0:17:03 | 0:17:10 | |
Now, Robbie and his management
aren't doing anything illegal, | 0:17:10 | 0:17:12 | |
they're not breaking
any laws or any rules. | 0:17:12 | 0:17:20 | |
But some people have said
that this is just greedy. | 0:17:22 | 0:17:24 | |
In 2015, a number of promoters
and artist managers signed an open | 0:17:24 | 0:17:27 | |
letter to the Government,
asking them to take a harsher stance | 0:17:27 | 0:17:30 | |
on the secondary ticketing market. | 0:17:30 | 0:17:31 | |
Harvey Goldsmith, who has promoted
acts like Michael Jackson | 0:17:31 | 0:17:33 | |
and Madonna, signed it,
and we pointed out | 0:17:33 | 0:17:35 | |
another signature. | 0:17:35 | 0:17:39 | |
I think it is wrong, but hopefully,
most of the people who have signed | 0:17:39 | 0:17:42 | |
the petition are acting honourably
and do everything that they can do | 0:17:42 | 0:17:45 | |
to prevent tickets being sold
on the secondary market. | 0:17:45 | 0:17:48 | |
Ticketmaster say they are being
transparent but it does seem you pay | 0:17:48 | 0:17:53 | |
more for a ticket for no real
reason when you can get | 0:17:53 | 0:17:56 | |
a similar one cheaper. | 0:17:56 | 0:17:57 | |
And despite numerous
requests for a statement, | 0:17:57 | 0:17:58 | |
Robbie's management team,
ie:music, haven't responded. | 0:17:58 | 0:18:06 | |
Let's speak to Craig Jones,
the director of communications at | 0:18:06 | 0:18:08 | |
the Advertising Standards Authority
which is clamping down on misleading | 0:18:08 | 0:18:11 | |
pricing practices Adam Webb,
is the campaigns manager | 0:18:11 | 0:18:13 | |
for the Fanfair Alliance,
which was established to unite | 0:18:13 | 0:18:15 | |
the music and creative community
to take a stand against | 0:18:15 | 0:18:17 | |
industrial-scale online ticket
touting Claire Turnham, | 0:18:17 | 0:18:19 | |
who tried to buy Ed Sheeran tickets
for her son's 16th birthday. | 0:18:19 | 0:18:27 | |
She was overcharged by £1,150,
and the episode has led her to take | 0:18:28 | 0:18:36 | |
up a campaign against Viagogo,
the secondary ticket website | 0:18:36 | 0:18:38 | |
she used And Michael Waterson,
a Professor of Economics | 0:18:38 | 0:18:40 | |
at the University of Warwick. | 0:18:40 | 0:18:41 | |
He led the independent review
into the effectiveness of consumer | 0:18:41 | 0:18:44 | |
protection measures applicable
to sellers and purchasers | 0:18:44 | 0:18:45 | |
of tickets for music,
sporting and cultural events | 0:18:45 | 0:18:47 | |
in the UK. | 0:18:47 | 0:18:49 | |
Thank you for joining us. Claire,
£1150 overcharge stop added this | 0:18:49 | 0:18:55 | |
happen? I was on the viagogo
website. I thought I was paying a | 0:18:55 | 0:19:06 | |
certain amount. By the time I went
to the transaction, it was around | 0:19:06 | 0:19:13 | |
£1400. What was the extra money for?
The tickets were listed as per | 0:19:13 | 0:19:23 | |
ticket, £260 per ticket. And there
was an additional £350 golf | 0:19:23 | 0:19:28 | |
magazines, which were not disclosed.
Wow. -- for fees, which were not | 0:19:28 | 0:19:38 | |
disclosed. What have you found? The
rulings say that the price you pay | 0:19:38 | 0:19:46 | |
at the end needs to be the price you
were promised at the beginning. It | 0:19:46 | 0:19:50 | |
is not fair on people to smuggle in
extra delivery charges, extra | 0:19:50 | 0:19:54 | |
booking charges, with the JT
sometimes, as well, which really | 0:19:54 | 0:19:57 | |
pushes things up. Many people will
be familiar with the experience of | 0:19:57 | 0:20:01 | |
being attracted to an offer, wanting
to get into it, becoming | 0:20:01 | 0:20:05 | |
psychologically committed because
you have started the process. -- | 0:20:05 | 0:20:09 | |
with value-added tax sometimes, as
well. Other claims were made which | 0:20:09 | 0:20:13 | |
we found to be misleading, including
the idea that the tickets were from | 0:20:13 | 0:20:18 | |
the official provider and they were
100% guaranteed of entry. We found | 0:20:18 | 0:20:21 | |
them to be misleading. They are
banned from today. There needs to be | 0:20:21 | 0:20:26 | |
change in the sector. The 100%
guarantee, is that because you might | 0:20:26 | 0:20:31 | |
get tickets with somebody else's
name on, and unique identification, | 0:20:31 | 0:20:34 | |
and then you cannot get in, things
like that? In this example it wasn't | 0:20:34 | 0:20:38 | |
Ed Sheeran concert. He's one of the
artist who has said if you haven't | 0:20:38 | 0:20:43 | |
bought it from the official primary
provided you are not guaranteed to | 0:20:43 | 0:20:48 | |
get in because of the kinds of
problems people are experiencing. | 0:20:48 | 0:20:51 | |
Does it say that on your ticket? If
you get it from somewhere like | 0:20:51 | 0:20:57 | |
viagogo? The problem with them is
that they said it was 100% | 0:20:57 | 0:21:00 | |
guaranteed. We found that to be
misleading. That is one of the | 0:21:00 | 0:21:06 | |
claims which from today is banned.
Adam Gemili complained to the ASA | 0:21:06 | 0:21:11 | |
can have your concerns been
addressed -- Adam, you have | 0:21:11 | 0:21:15 | |
complained to. Yes. And Claire's
experience is so common with people | 0:21:15 | 0:21:21 | |
who get ripped off on these sites.
People are drawn to them by Google | 0:21:21 | 0:21:26 | |
advertising. Viagogo Can outbid
everybody else to appear at the top | 0:21:26 | 0:21:31 | |
of the search because they charge so
much. People do not realise they are | 0:21:31 | 0:21:35 | |
on a secondary ticket selling site.
And there is this pricing issue. You | 0:21:35 | 0:21:41 | |
start off at one price, then just
before you hit pay all of these | 0:21:41 | 0:21:44 | |
extra fees are added in. People
think they are spending £200, and it | 0:21:44 | 0:21:49 | |
is £1000, something like that. Did
you get your money back? I was one | 0:21:49 | 0:21:53 | |
of the lucky ones. I did. I
campaigned for my money back. Then I | 0:21:53 | 0:21:58 | |
started helping other people. Did
you know you were on a secondary | 0:21:58 | 0:22:04 | |
ticket website? Know, and I didn't
even know what that was. I'd done a | 0:22:04 | 0:22:08 | |
lot of research. -- no, and I didn't
even know. I thought I was on an | 0:22:08 | 0:22:13 | |
official site. I was misled. Because
the advert I saw used the word | 0:22:13 | 0:22:18 | |
official. It also said tickets were
available. And it was in a presale. | 0:22:18 | 0:22:22 | |
I had no reason to assume the
tickets had been sold before. In | 0:22:22 | 0:22:26 | |
that case, should there be a stop,
for example, on certain websites | 0:22:26 | 0:22:33 | |
selling tickets at all. Let's say
there are two websites you can go | 0:22:33 | 0:22:38 | |
to, you might get a verified sign,
like on Twitter, then everybody can | 0:22:38 | 0:22:41 | |
know that you must go to this
website. Some artists are choosing | 0:22:41 | 0:22:46 | |
to do that, sell them a critic it's
through that kind of model. We are | 0:22:46 | 0:22:50 | |
saying it is important that people
are being upfront with consumers. | 0:22:50 | 0:22:54 | |
The claim that was made, the 100%
guarantee one, is one of the ones we | 0:22:54 | 0:22:59 | |
have banned. If we see that again
from one particular provider, or | 0:22:59 | 0:23:03 | |
others, we will take action, up to
and including enforcement with | 0:23:03 | 0:23:09 | |
trading standards to prosecute. We
hopefully will not get to that | 0:23:09 | 0:23:12 | |
position. I have now helped
thousands and thousands of people. | 0:23:12 | 0:23:18 | |
They all tell a familiar story. I
want to bring in Professor Michael | 0:23:18 | 0:23:24 | |
Waterson. You did an independent
review into this. Are you frustrated | 0:23:24 | 0:23:28 | |
we are still in this situation where
you have done a review point of all | 0:23:28 | 0:23:31 | |
of this out? It's taken quite a long
time. It is gradually being taken. | 0:23:31 | 0:23:40 | |
The ASA's actions is one of those
actions. Google has also recently | 0:23:40 | 0:23:44 | |
taken action. Regarding the
secondary sites. They are going to | 0:23:44 | 0:23:51 | |
make them comply with new
regulations on Google. And also, as | 0:23:51 | 0:24:00 | |
you probably know, trading standards
are taking some action in the | 0:24:00 | 0:24:03 | |
consumer market authority. Gradually
things are changing in the market. | 0:24:03 | 0:24:08 | |
But it has taken quite a while since
my report came out in May 2016. | 0:24:08 | 0:24:15 | |
Explain to us what those changes
would be on Google. Adam pointed out | 0:24:15 | 0:24:19 | |
that very often if you do a Google
search for tickets for a certain | 0:24:19 | 0:24:23 | |
event, the secondary ticketing
websites will come at the top. It's | 0:24:23 | 0:24:29 | |
similar to the ASA, that they must
make it clear that they are a | 0:24:29 | 0:24:36 | |
secondary site. They must make it
clear what the official price of the | 0:24:36 | 0:24:43 | |
ticket is, and so on. It's quite
similar. Adam, do you think that is | 0:24:43 | 0:24:48 | |
enough? With Google there is an
ongoing conversation. It is great | 0:24:48 | 0:24:54 | |
that they are engaged. Their
certification scheme, viagogo have | 0:24:54 | 0:25:03 | |
stopped using the disclosure that
they need to get it, but I think | 0:25:03 | 0:25:10 | |
Google need to do more. And the
adverts. They need to disclose what | 0:25:10 | 0:25:14 | |
these companies are. In the context
of a ticketing sale, if it doesn't | 0:25:14 | 0:25:23 | |
say at the top of the website that
it is a secondary site, people will | 0:25:23 | 0:25:26 | |
still get misled. It is a
conversation with Google that needs | 0:25:26 | 0:25:28 | |
to continue. I went on viagogo last
night, they have pressuring tactics | 0:25:28 | 0:25:35 | |
on there. You go on, there is a
price, it is a specific seat on a | 0:25:35 | 0:25:40 | |
specific row, then you click on it,
but suddenly the tickets are | 0:25:40 | 0:25:45 | |
disappearing and it looks like they
are being sold incredibly quickly. | 0:25:45 | 0:25:49 | |
And you almost get into a panic. I
wasn't even buying a ticket. I was | 0:25:49 | 0:25:53 | |
just looking. Should those tactics
be allowed? No. And if those tickets | 0:25:53 | 0:25:58 | |
were on sale on the first date then
you really do believe... I did, I | 0:25:58 | 0:26:02 | |
thought I was buying the last four
tickets available. I went from this | 0:26:02 | 0:26:06 | |
feeling of joy and excitement to
sudden panic and shock that this had | 0:26:06 | 0:26:10 | |
happened to me. Nigel Huddleston,
one of the MPs from the select | 0:26:10 | 0:26:14 | |
committee report, he described
viagogo as a psychologically | 0:26:14 | 0:26:21 | |
manipulative website, one of the
worst he had seen. This pressure | 0:26:21 | 0:26:24 | |
tactics is something the CMA have
extended their investigation on. | 0:26:24 | 0:26:33 | |
Government is also concerned about
this. Politicians are talking about | 0:26:33 | 0:26:36 | |
it a lot. We see the intervention of
the ASA on the rulings as a way to | 0:26:36 | 0:26:42 | |
strongly push this agenda. There
needs to be a change of practice | 0:26:42 | 0:26:46 | |
amongst the providers. But we will
also be monitoring the rest of the | 0:26:46 | 0:26:49 | |
market. We will take action if we
see people continuing this bad | 0:26:49 | 0:26:54 | |
practice. Another piece of good news
is that if people have your | 0:26:54 | 0:26:57 | |
experience, Claire, and want to make
a complaint to the ASA, it just | 0:26:57 | 0:27:02 | |
takes one complaint to see an
investigation started and | 0:27:02 | 0:27:04 | |
potentially the banning of an ad.
But we will be watching proactively, | 0:27:04 | 0:27:09 | |
as well. What we could possibly do
is add your details to our guidance. | 0:27:09 | 0:27:12 | |
Because we have guidance helping
people with refunds. Let me read you | 0:27:12 | 0:27:17 | |
some messages coming in about
people's experiences. Thanks for | 0:27:17 | 0:27:21 | |
getting in touch. Darren says
picking up on the ticketing issue, I | 0:27:21 | 0:27:24 | |
am travelling to Paris this weekend,
I am staying over two nights for the | 0:27:24 | 0:27:29 | |
six Nations game. For less money in
total than two tickets for England's | 0:27:29 | 0:27:33 | |
home games at Twickenham via a
third-party ticketing website. That | 0:27:33 | 0:27:38 | |
is travel, train from Derby to
London the Madeira star, and | 0:27:38 | 0:27:41 | |
accommodation, but clearly not wine.
-- the Eurostar. Mike says I always | 0:27:41 | 0:27:49 | |
go to the official venue site and
follow their links to tickets. If | 0:27:49 | 0:27:53 | |
nothing else it gives you an idea of
how much the official tickets cost. | 0:27:53 | 0:27:57 | |
So if you go elsewhere and you have
an idea of how much the prices have | 0:27:57 | 0:28:01 | |
been inflated. Do not click pay
until each page has finished | 0:28:01 | 0:28:05 | |
refreshing.
That sounds like sound advice. Thank | 0:28:05 | 0:28:07 | |
you all for coming in today. We
contacted all four companies | 0:28:07 | 0:28:14 | |
mentioned by ASA, none would join us
on the programme, but some sent | 0:28:14 | 0:28:17 | |
messages. | 0:28:17 | 0:28:22 | |
messages. Stubhub Gave a statement.
We welcome this opportunity to work | 0:28:24 | 0:28:27 | |
closely with the ASA and will be
fully complied with its decision. We | 0:28:27 | 0:28:32 | |
hope other players in the ticketing
industry, including primary issue | 0:28:32 | 0:28:36 | |
was, follow suit. -- issuers, follow
suit. Ticketmaster Says our | 0:28:36 | 0:28:47 | |
customers know the price at every
stage. We will continue to work with | 0:28:47 | 0:28:54 | |
both the ASA and the CMA to develop
levels of transparency and consumer | 0:28:54 | 0:28:58 | |
protection within the UK ticketing
sector. Viagogo Did not respond our | 0:28:58 | 0:29:05 | |
request for interview or comment.
Did you see this amazing picture of | 0:29:05 | 0:29:16 | |
Parker Curry? It went viral... | 0:29:16 | 0:29:22 | |
Thinking about all of the young
people. Particularly girls, and | 0:29:35 | 0:29:40 | |
goals of colour, who in years ahead
will come to this place and they | 0:29:40 | 0:29:43 | |
will look up and they will see an
image of someone who looks like them | 0:29:43 | 0:29:48 | |
hanging on the wall. | 0:29:48 | 0:29:52 | |
She already knew who Michelle
Obama was, so it was | 0:29:57 | 0:29:59 | |
quite exciting to have
the portrait unveiled. | 0:29:59 | 0:30:03 | |
# Shake it off #. | 0:30:03 | 0:30:10 | |
Did you have a good
time with her? | 0:30:10 | 0:30:12 | |
Yes. | 0:30:12 | 0:30:13 | |
What did you guys do? | 0:30:13 | 0:30:14 | |
Danced. | 0:30:14 | 0:30:15 | |
You danced? | 0:30:15 | 0:30:16 | |
Yeah, la, la, la. | 0:30:16 | 0:30:17 | |
I like her dress. | 0:30:17 | 0:30:24 | |
Could she be more gorgeous? | 0:30:25 | 0:30:26 | |
Still to come. | 0:30:26 | 0:30:27 | |
We'll be speaking to
one women who realised | 0:30:27 | 0:30:29 | |
she was the victim of a coercive
controlling relationship | 0:30:29 | 0:30:31 | |
after listening to an episode
of the Archers which showed | 0:30:31 | 0:30:34 | |
similarities with her own life. | 0:30:34 | 0:30:39 | |
And would you go to a botox party.
How safe is it? | 0:30:39 | 0:30:49 | |
Time for the latest
news - here's Annita. | 0:30:51 | 0:30:53 | |
The BBC News headlines this morning. | 0:30:53 | 0:30:54 | |
The government's emergency
committee, Cobra, | 0:30:54 | 0:30:56 | |
will be briefed this morning
on the police investigation | 0:30:56 | 0:31:00 | |
into the suspected poisoning
of a former Russian | 0:31:00 | 0:31:04 | |
agent in Salisbury. | 0:31:04 | 0:31:08 | |
Sergei Skripal and his
daughter Yulia remain | 0:31:08 | 0:31:11 | |
in a critical condition in hospital
after being found unconscious | 0:31:11 | 0:31:13 | |
on a park bench on Sunday. | 0:31:13 | 0:31:14 | |
Scientists at the military research
facility at Porton Down are carrying | 0:31:14 | 0:31:17 | |
out tests to discover what made them
so violently ill. | 0:31:17 | 0:31:20 | |
The top economic adviser
to the White House, | 0:31:20 | 0:31:22 | |
Gary Cohn, has resigned -
after failing to persuade | 0:31:22 | 0:31:24 | |
President Trump not to impose
significant tariffs on imports | 0:31:24 | 0:31:27 | |
of steel and aluminium. | 0:31:27 | 0:31:28 | |
Mr Cohn was regarded
by many business leaders | 0:31:28 | 0:31:30 | |
as a moderating influence
in the administration. | 0:31:30 | 0:31:32 | |
He's the latest in a long
line of people who've | 0:31:32 | 0:31:34 | |
left the White House. | 0:31:34 | 0:31:40 | |
The United States has concluded
that Kim Jong-un' half | 0:31:40 | 0:31:43 | |
brother was killed by a chemical
attack in Malaysia on the orders | 0:31:43 | 0:31:46 | |
of the North Korean government. | 0:31:46 | 0:31:47 | |
Kim Jong-nam died | 0:31:47 | 0:31:49 | |
after an encounter at Kuala Lumpur
airport last year, when two | 0:31:49 | 0:31:51 | |
women smeared his face
with VX nerve agent. | 0:31:51 | 0:31:53 | |
The women, who say they believed
they were carrying out | 0:31:53 | 0:31:56 | |
a prank for a TV show,
are on trial for murder. | 0:31:56 | 0:32:02 | |
Up to 15 people have been
injured after two double | 0:32:02 | 0:32:05 | |
decker buses crashed
in Manchester city centre. | 0:32:05 | 0:32:09 | |
It happened at 7.30 this morning | 0:32:09 | 0:32:11 | |
on Minshull Street at junction
of Aytoun Street outside | 0:32:11 | 0:32:13 | |
the Holiday Inn. | 0:32:13 | 0:32:14 | |
Greater Manchester police say
most injuries are minor, | 0:32:14 | 0:32:16 | |
one person is thought to have more
serious injuries | 0:32:16 | 0:32:18 | |
The Chancellor Philip
Hammond will today | 0:32:18 | 0:32:20 | |
outline his vision of an EU free
trade deal for the financial | 0:32:20 | 0:32:23 | |
services sector after Brexit. | 0:32:23 | 0:32:26 | |
Mr Hammond, who wants special access | 0:32:26 | 0:32:30 | |
to the EU's single market,
is expected to use his speech | 0:32:30 | 0:32:33 | |
in London to focus on an agreement
which he says will be of mutual | 0:32:33 | 0:32:36 | |
interest to both parties. | 0:32:36 | 0:32:37 | |
The European Commission has
previously said that a free trade | 0:32:37 | 0:32:39 | |
deal including the City
is not an option. | 0:32:39 | 0:32:43 | |
Saudi Arabia's Crown Prince,
Mohammed Bin Salman, | 0:32:43 | 0:32:45 | |
is beginning a three-day
visit to Britain. | 0:32:45 | 0:32:48 | |
We'll have lunch with
the Queen and hold talks | 0:32:48 | 0:32:50 | |
with the Prime Minister. | 0:32:50 | 0:32:55 | |
The Government regards Saudi Arabia
as an important strategic ally, | 0:32:55 | 0:32:58 | |
but protest marches are planned
by campaign groups angered | 0:32:58 | 0:33:00 | |
by the war in Yemen, where
the Kingdom is fighting rebels. | 0:33:00 | 0:33:03 | |
That's a summary | 0:33:07 | 0:33:08 | |
of the latest BBC News. | 0:33:08 | 0:33:13 | |
A lot of you getting in touch about
secondary ticketing web-sites. Lots | 0:33:13 | 0:33:21 | |
of you with thoughts on that. Steve
said, why can't people be | 0:33:21 | 0:33:26 | |
responsible for shopping around
themselves? Some shops charge more | 0:33:26 | 0:33:30 | |
for the same item. Paul said
secondary ticket sellers are touts | 0:33:30 | 0:33:35 | |
and should be closed down. Now some
Sport with Wilf. England's one-day | 0:33:35 | 0:33:44 | |
series with New Zealand will be
decided on Friday after New Zealand | 0:33:44 | 0:33:49 | |
won the latest match. Bairstow and
Root both hit centuries, but England | 0:33:49 | 0:33:55 | |
lost eight wickets for 46 runs.
Taylor made 181 for New Zealand and | 0:33:55 | 0:34:03 | |
Nichols smashed a six to level the
series. Jurgen Klopp said Liverpool | 0:34:03 | 0:34:07 | |
belong in the Champions League
quarter-finals after a goalless | 0:34:07 | 0:34:10 | |
second leg at Anfield give them a
5-0 aggregate win over Porto. Also | 0:34:10 | 0:34:20 | |
in the last eight, Real Madrid, who
made Paris 2-1. Ronaldo on the score | 0:34:20 | 0:34:28 | |
sheet again. England's women can win
the She believes cup if they draw | 0:34:28 | 0:34:35 | |
with the United States tonight. Phil
Neville's side beat France last | 0:34:35 | 0:34:41 | |
Thursday and then drew with Germany
on Sunday. We will have more for you | 0:34:41 | 0:34:47 | |
at 10 o'clock. Thank you. | 0:34:47 | 0:34:55 | |
This morning - | 0:34:55 | 0:34:56 | |
we get a rare insight | 0:34:56 | 0:34:58 | |
into what it's like to be
in a coercive controlling | 0:34:58 | 0:35:00 | |
relationship. | 0:35:00 | 0:35:01 | |
It's only now that she is in her 60s
that Helen Walmsley-Johnson has been | 0:35:01 | 0:35:04 | |
able to share her experience
of a relationship that she had | 0:35:04 | 0:35:10 | |
in her 40s, during which she says
she was the victim of coercive | 0:35:10 | 0:35:13 | |
control and violence. | 0:35:13 | 0:35:18 | |
Helen Walmsley-Johnson has written
a book about her experience called | 0:35:18 | 0:35:20 | |
"Look What You Made Me Do"
and is here today to speak | 0:35:20 | 0:35:23 | |
exclusively in her first in-depth
broadcast interview on the book's | 0:35:23 | 0:35:25 | |
publication | 0:35:25 | 0:35:27 | |
I had been working free lance, but
was offered a full-time job at a | 0:35:27 | 0:35:31 | |
hospital and had taken that for some
security. Then my daughter's father, | 0:35:31 | 0:35:38 | |
who we hadn't seen for eight years,
suddenly reappeared. He bumped into | 0:35:38 | 0:35:51 | |
my eldest girl. So that sort of
brought him back into our lives. | 0:35:51 | 0:35:54 | |
Which I felt was right, because he
is their father and should be | 0:35:54 | 0:35:57 | |
involved in it. You were feeling
vulnerable? Well, I had this sort of | 0:35:57 | 0:36:04 | |
constant feeling that everything
was... I think a love us get this, | 0:36:04 | 0:36:09 | |
that everything is about to unravel.
I would wake up in a panic. But once | 0:36:09 | 0:36:14 | |
I got going, I was fine. So what did
Frank give to you? Security? Well he | 0:36:14 | 0:36:22 | |
was supposed to be a diversion. He
was, I wasn't looking for a | 0:36:22 | 0:36:27 | |
long-term relationship. He He was
suppose to be a bit of a treat to | 0:36:27 | 0:36:33 | |
me. But what he quickly started to
do was fill that gap where you have | 0:36:33 | 0:36:40 | |
friends around you and you have got
family and friends and so you're not | 0:36:40 | 0:36:44 | |
alone. You're not isolated, but
you're missing that intimate | 0:36:44 | 0:36:52 | |
closeness that a relationship will
give you. That kind of relationship. | 0:36:52 | 0:36:56 | |
So you got that initially. I got
that initially, yes. But then the | 0:36:56 | 0:37:02 | |
warning signs started to arrive?
Yes, but nay they didn't start | 0:37:02 | 0:37:09 | |
quickly. There was things at the
beginning. This is the thing about | 0:37:09 | 0:37:16 | |
coercive control. The first date,
where I was talking talking to | 0:37:16 | 0:37:22 | |
somebody, another man when Frank
went to get the coats. When he came | 0:37:22 | 0:37:25 | |
back he said, I can't leave you
alone for a second. Which is fine. | 0:37:25 | 0:37:30 | |
That is what everybody you know it
is not unusual. He wouldn't take my | 0:37:30 | 0:37:35 | |
phone number when I offered it. He
said he would call me. I thought | 0:37:35 | 0:37:40 | |
that is irritating, but I'm not
going to let that get to me. I | 0:37:40 | 0:37:44 | |
lasted three days and called him.
Because tall, French, handsome and | 0:37:44 | 0:37:51 | |
very quickly he sort of filled that
role of support. So a lot of love. | 0:37:51 | 0:37:58 | |
He was engaged. He told me that.
So... But I didn't feel, I was free, | 0:37:58 | 0:38:04 | |
that is up to him. But he fell in
love with me, he said. But he | 0:38:04 | 0:38:14 | |
started just little things like... I
wasn't allowed to walk around the | 0:38:14 | 0:38:20 | |
house bare-footed. Because he said
it was dirty. He didn't like onion | 0:38:20 | 0:38:26 | |
and garlic, so I couldn't cook
anything with onions and garlic in | 0:38:26 | 0:38:29 | |
it. Then he took me shopping and
bought me something beautiful, | 0:38:29 | 0:38:38 | |
bought me a beautiful coat and then
got me to try it on and say he would | 0:38:38 | 0:38:48 | |
decide whether I could keep it. It
was gradual. Very gradual. People | 0:38:48 | 0:38:55 | |
would say, that is, you would notice
that. I'm interested he did have a | 0:38:55 | 0:38:59 | |
list of things that you weren't
allowed to do. You had to pick up | 0:38:59 | 0:39:02 | |
the phone when he called within
three or four rings. That was a big | 0:39:02 | 0:39:09 | |
bone of contention that I never
heard the phone. If it is in your | 0:39:09 | 0:39:12 | |
bag and you're in a busy street you
may not hear it. When I did answer | 0:39:12 | 0:39:17 | |
it, I had to go somewhere quiet
immediately so I could hear what he | 0:39:17 | 0:39:22 | |
was saying. He didn't want to feel
that I was talking to anybody else | 0:39:22 | 0:39:27 | |
but him when I was on the phone. So
I wouldn't be distracted by, if I | 0:39:27 | 0:39:33 | |
was with friends or somebody like
that, there was nobody else to be | 0:39:33 | 0:39:38 | |
involved in the conversation. A
couple of things that struck me, was | 0:39:38 | 0:39:43 | |
the gym routine and you dropped from
a size 12 to size 8 because of the | 0:39:43 | 0:39:49 | |
gym. And a time you went to a
restaurant with colleagues and he | 0:39:49 | 0:39:52 | |
was waiting outside and you had 22
missed calls. Yes. Because I have | 0:39:52 | 0:40:00 | |
all this material at home, the
reason I can be so detailed, because | 0:40:00 | 0:40:03 | |
I have kept everything that he
wrote. We wrote to each other a lot. | 0:40:03 | 0:40:08 | |
I kept my diary, so I knew what I
was doing when I was doing. I have a | 0:40:08 | 0:40:16 | |
note books. We left each other
messages. A lot of things that you | 0:40:16 | 0:40:21 | |
remember, you're not always reck it
accurately. I had always thought the | 0:40:21 | 0:40:25 | |
letter were love letters and they're
not. But all that is in there. 22 | 0:40:25 | 0:40:32 | |
missed calls and messages, where are
you? And you know where I am. You're | 0:40:32 | 0:40:37 | |
standing outside looking in. You can
see me. So it is a control. He | 0:40:37 | 0:40:42 | |
wanted me to come straightaway. He
said I could go. By then I wasn't | 0:40:42 | 0:40:48 | |
doing anything without asking his
permission first. You do that in a | 0:40:48 | 0:40:51 | |
normal relationship. Is it OK if I
go and have din we are my friends | 0:40:51 | 0:40:56 | |
and say, yeah, that is fine. So he
unusually said I could go. But then | 0:40:56 | 0:41:01 | |
he turns up outside... Your family
and friends never said. I never told | 0:41:01 | 0:41:06 | |
them. They didn't like him. But they
probably wouldn't have said... I | 0:41:06 | 0:41:12 | |
don't remember. The only people I
remember saying anything were my | 0:41:12 | 0:41:18 | |
daughters - didn't like him. He
didn't like them. That is | 0:41:18 | 0:41:20 | |
understandable. But by that time you
see the whole love thing, the | 0:41:20 | 0:41:25 | |
sweeping you off your feet, and
charming the socks off you happens | 0:41:25 | 0:41:32 | |
very quickly. The control part comes
in very slowly under all that. So by | 0:41:32 | 0:41:39 | |
the time that is getting a grip on
you, you are completely and utterly | 0:41:39 | 0:41:46 | |
head over heels in love and you have
seen that man, so you think well | 0:41:46 | 0:41:51 | |
I've only got to do this which he
wants me to do and then I will get | 0:41:51 | 0:41:58 | |
that man back and that is the give
and take is a distorted version of a | 0:41:58 | 0:42:03 | |
normal relationship. It sort of bent
out of shape. So that is why you | 0:42:03 | 0:42:09 | |
didn't walk away. People may say he
was controlling and he turned | 0:42:09 | 0:42:13 | |
violent. Yes. And yet you didn't
walk away. Was it for that search to | 0:42:13 | 0:42:20 | |
find the man you fell in love with
at the start? Yes, but by that time | 0:42:20 | 0:42:25 | |
he moved me in with him. My home
life disintegrated. So I was living | 0:42:25 | 0:42:31 | |
with him. And I had no, so he was
controlling me all the time. I had | 0:42:31 | 0:42:37 | |
no independent thought by then. I
couldn't do anything. I don't know | 0:42:37 | 0:42:42 | |
whether I was... Actually frightened
of him. I read something... In the | 0:42:42 | 0:42:50 | |
first review that came through that
said it was bizarre I asked him to | 0:42:50 | 0:42:55 | |
phone me in sick when I was taking
to day, I felt terrible and I was | 0:42:55 | 0:42:59 | |
trying to get away from him to get
some peace. I didn't think it was | 0:42:59 | 0:43:03 | |
bizarre at all. That just hadn't
occurred to me that was bizarre to | 0:43:03 | 0:43:07 | |
ask the man I was trying to get away
from to phone my employers and tell | 0:43:07 | 0:43:11 | |
them I wasn't well. You didn't
realise that you were in this | 0:43:11 | 0:43:17 | |
coercive relationship until you saw
a plot line on the Archers on the | 0:43:17 | 0:43:22 | |
radio. For people who are not
familiar. Maybe we can look at that. | 0:43:22 | 0:43:30 | |
Tell me... I just want to
understand. I know it looks funny. A | 0:43:30 | 0:43:37 | |
bit more than funny. You planned an
afternoon out with Henry. On the | 0:43:37 | 0:43:42 | |
blackberry line. He loved it. On a
steam train with Henry? Yes. And | 0:43:42 | 0:43:49 | |
with Kirsty? Yes. Behind my back?
Deceiving me. Don't say that. Lying | 0:43:49 | 0:43:55 | |
to me about it and lying to the
school as well? Sorry I'm sorry. | 0:43:55 | 0:44:02 | |
That was Helen and Rob from the
Archers, it is interesting to watch | 0:44:02 | 0:44:08 | |
your face during that. I could feel
my insides going. That is the effect | 0:44:08 | 0:44:13 | |
that story line had on me, when I
realised what was happening to Helen | 0:44:13 | 0:44:20 | |
I felt something all in inside.
Because it was so familiar. Just | 0:44:20 | 0:44:25 | |
exactly the way it is. They were
very good with that. If people are | 0:44:25 | 0:44:29 | |
watching this now, and they have had
that reaction that you just spoke | 0:44:29 | 0:44:33 | |
of, whether listening to that an the
radio or listening to you speak, | 0:44:33 | 0:44:36 | |
what would you say to people is the
best thing, the first thing they can | 0:44:36 | 0:44:41 | |
do. Phone Refugee or Women's Aid.
Phone the help lines. I have been to | 0:44:41 | 0:44:49 | |
a refuge after a wrote a piece for
the New Statesman, following the | 0:44:49 | 0:44:58 | |
Archers thing and seeing that
operation was so reassuring and | 0:44:58 | 0:45:02 | |
comforting and they are so good.
Phone Women's Aid or phone Refuge. | 0:45:02 | 0:45:08 | |
If you're that much in the clutches
of someone controlling you, is it | 0:45:08 | 0:45:14 | |
easy to pick up the phone? No,
because you're being watched all the | 0:45:14 | 0:45:17 | |
time and you will need to have
several goes to be able to | 0:45:17 | 0:45:22 | |
articulate it. The whole, the way...
It works is that you are controlled | 0:45:22 | 0:45:30 | |
into silence so you can't speak
about it and it is the shame of it | 0:45:30 | 0:45:33 | |
that you have allowed... I say you
have allowed it. It has happened to | 0:45:33 | 0:45:38 | |
you. You haven't allowed anything to
happen. It is not your fault. So | 0:45:38 | 0:45:42 | |
it... Is very hard to... Actually
say the words that I was in this | 0:45:42 | 0:45:54 | |
kind of relationship and this is
what happened to me and this what is | 0:45:54 | 0:45:57 | |
he did to me. It is humiliating and
shame and you feel guilt as well. | 0:45:57 | 0:46:04 | |
But the biggest thing is the shame.
Sorry about the glitch during that | 0:46:04 | 0:46:17 | |
conversation. | 0:46:17 | 0:46:18 | |
And if you want any
information on sources of support - | 0:46:18 | 0:46:20 | |
you can find a list of helplines
that can offer you advice | 0:46:20 | 0:46:23 | |
at bbc.co.uk/actionline. | 0:46:23 | 0:46:24 | |
Coming up... | 0:46:24 | 0:46:25 | |
As ministers hold
an emergency meeting | 0:46:25 | 0:46:27 | |
about the suspected poisoning
of a former Russian spy | 0:46:27 | 0:46:29 | |
and his daughter in Wiltshire,
we get the inside track on UK-Russia | 0:46:29 | 0:46:33 | |
relations from the writer behind
the hit TV thriller McMafia. | 0:46:33 | 0:46:38 | |
We have heard about Botox.
Injections which relax facial | 0:46:38 | 0:46:43 | |
muscles, supposedly making you look
younger. It is only supposed to be | 0:46:43 | 0:46:46 | |
given by someone medically trained
and anybody having the treatment is | 0:46:46 | 0:46:52 | |
supposed to be warned about side
effects but it doesn't always | 0:46:52 | 0:46:55 | |
happen. In BBC Three documentary has
uncovered a murky world about | 0:46:55 | 0:47:00 | |
backstreet injectors who perform
without following the rules. Let's | 0:47:00 | 0:47:02 | |
take a look. | 0:47:02 | 0:47:05 | |
If you want Botox, you should
ideally go to a trained | 0:47:05 | 0:47:07 | |
medical professional. | 0:47:07 | 0:47:09 | |
They will assess whether it's
suitable for you, tell you the risks | 0:47:09 | 0:47:11 | |
and write you a prescription before
giving you the treatment. | 0:47:11 | 0:47:15 | |
You can go to a beautician
for the injection but it is illegal | 0:47:15 | 0:47:19 | |
for a beautician to supply Botox
that hasn't been prescribed for you, | 0:47:19 | 0:47:21 | |
so you also need to see a doctor,
dentist or prescribing nurse | 0:47:21 | 0:47:24 | |
for your consultation
and prescription first. | 0:47:24 | 0:47:26 | |
This must be done face-to-face. | 0:47:26 | 0:47:27 | |
If you're prescribed Botox
about a face-to-face | 0:47:27 | 0:47:29 | |
medical consultation,
it's against stricter | 0:47:29 | 0:47:30 | |
General Medical Council guidance. | 0:47:30 | 0:47:37 | |
Despite this, I've heard it's
happening at thousands | 0:47:37 | 0:47:39 | |
of appointments across the UK. | 0:47:39 | 0:47:42 | |
I'm told beauticians regularly offer
Botox which hasn't been properly | 0:47:42 | 0:47:45 | |
prescribed but I need proof,
so I've put some appointments | 0:47:45 | 0:47:53 | |
-- prescribed but I need proof,
so I've booked some appointments | 0:47:53 | 0:47:55 | |
using the fake name Lucy. | 0:47:55 | 0:47:58 | |
I'm going to go under cover
because I think if I go | 0:47:58 | 0:48:00 | |
in and say I'm a journalist,
they might follow procedure. | 0:48:00 | 0:48:07 | |
I will find out what happens when
people put these appointments | 0:48:07 | 0:48:11 | |
normally. | 0:48:11 | 0:48:18 | |
I want to check whether
they're qualified medics. | 0:48:20 | 0:48:27 | |
I checked and she isn't a licensed
nurse, so I should first see | 0:48:29 | 0:48:33 | |
a qualified medic to get
the required prescription. | 0:48:33 | 0:48:36 | |
Needles come out quickly,
so I fake a sudden needle phobia. | 0:48:50 | 0:48:58 | |
Both those beauticians
were about to give me Botox | 0:49:06 | 0:49:11 | |
without a proper consultation
with a prescriber, and one | 0:49:11 | 0:49:13 | |
of them told me that
she's a registered nurse. | 0:49:13 | 0:49:16 | |
I looked her up on the register
and she's not on it. | 0:49:16 | 0:49:20 | |
Posing as a registered medical
professional is a criminal offence | 0:49:20 | 0:49:22 | |
and our evidence shows that's
exactly what she's doing. | 0:49:22 | 0:49:26 | |
They told me there were no risks,
no side effects, and they made it | 0:49:26 | 0:49:30 | |
seem like a very casual thing
that everyone's doing. | 0:49:30 | 0:49:37 | |
To see if it really
is what everyone's doing, | 0:49:40 | 0:49:42 | |
I'm on my way to a Botox party
in Windsor, where a legitimate | 0:49:42 | 0:49:45 | |
prescriber is present. | 0:49:45 | 0:49:46 | |
Hi. | 0:49:46 | 0:49:48 | |
I'm Dr Sherpao. | 0:49:48 | 0:49:49 | |
Hi, Dr Sherpao. | 0:49:49 | 0:49:50 | |
So, how are you all feeling? | 0:49:50 | 0:49:51 | |
Good. | 0:49:51 | 0:49:52 | |
Good. | 0:49:52 | 0:49:56 | |
The champagne may be
non-alcoholic, but there's | 0:49:56 | 0:49:58 | |
still a party atmosphere. | 0:49:58 | 0:50:01 | |
How old are you guys? | 0:50:01 | 0:50:02 | |
I'm 23. | 0:50:02 | 0:50:03 | |
23. | 0:50:03 | 0:50:04 | |
27. | 0:50:04 | 0:50:05 | |
27. | 0:50:05 | 0:50:06 | |
21. | 0:50:06 | 0:50:07 | |
21. | 0:50:07 | 0:50:08 | |
Yeah. | 0:50:08 | 0:50:09 | |
You're not having
any Botox, are you? | 0:50:09 | 0:50:11 | |
I'm not, no. | 0:50:11 | 0:50:12 | |
Are you tempted? | 0:50:12 | 0:50:13 | |
A little bit, to see
what the fuss is about. | 0:50:13 | 0:50:16 | |
When was the first time you had it? | 0:50:16 | 0:50:17 | |
Was that four months ago? | 0:50:17 | 0:50:19 | |
No, when I was, like, 18. | 0:50:19 | 0:50:20 | |
No way. | 0:50:20 | 0:50:23 | |
I've had it for, like, five years. | 0:50:23 | 0:50:25 | |
Do you think people see it
as convenient as they would getting | 0:50:25 | 0:50:28 | |
their nails or their eyelashes done? | 0:50:28 | 0:50:29 | |
Yeah. | 0:50:29 | 0:50:30 | |
People want their nails
done, their hair done, | 0:50:30 | 0:50:32 | |
their eyelashes done,
their lips done, Botox. | 0:50:32 | 0:50:34 | |
It's all part of that
whole confidence boost. | 0:50:34 | 0:50:36 | |
So, in total, how many people do
you think you know who have Botox? | 0:50:36 | 0:50:39 | |
Over 100. | 0:50:39 | 0:50:40 | |
Over 100? | 0:50:40 | 0:50:41 | |
Yeah, everybody. | 0:50:41 | 0:50:42 | |
I feel like I am the only one
that doesn't any more. | 0:50:42 | 0:50:50 | |
Ellie Flynn -
who's the reporter | 0:50:54 | 0:50:56 | |
on that investigation -
is here now. | 0:50:56 | 0:51:03 | |
We can also speak to
Ashton Collins - from Save Face - | 0:51:03 | 0:51:06 | |
a government approved register
of legitimate practitioners | 0:51:06 | 0:51:07 | |
who carry out treatments like Botox. | 0:51:07 | 0:51:09 | |
Did you find what you expected to
find when he started out on this | 0:51:09 | 0:51:12 | |
investigation? I didn't really know
what I expected. I had tips this was | 0:51:12 | 0:51:17 | |
happening on a huge scale. But I was
definitely surprised by how common | 0:51:17 | 0:51:21 | |
it seems to be that Botox is being
provided without the rules being | 0:51:21 | 0:51:25 | |
followed. Have you got a sense of
how widespread it is that people who | 0:51:25 | 0:51:31 | |
are not medically qualified, you
haven't been for a consultation, is | 0:51:31 | 0:51:38 | |
carrying out these procedures? It
seems to be common from our | 0:51:38 | 0:51:41 | |
investigation. Most of the
beauticians we went to go and meet | 0:51:41 | 0:51:46 | |
come I didn't have a consultation
with a doctor before. They didn't | 0:51:46 | 0:51:50 | |
ask for any of my details before I
went to the appointment. It was just | 0:51:50 | 0:51:53 | |
on the day, I popped in, I would
have been given Botox without an | 0:51:53 | 0:51:58 | |
appointment. You don't have to be
medically trained to administer it, | 0:51:58 | 0:52:02 | |
but you need to have had a
consultation with a medical | 0:52:02 | 0:52:05 | |
professional beforehand. That's
right. Legally a patient needs to | 0:52:05 | 0:52:09 | |
have a valid prescription to be
administered with Botox. That needs | 0:52:09 | 0:52:15 | |
to be following a face-to-face
consultation with a licensed | 0:52:15 | 0:52:18 | |
prescriber which is a doctor,
dentist, or a prescribing pharmacist | 0:52:18 | 0:52:23 | |
or nurse. What struck me is how
young people are going for Botox. | 0:52:23 | 0:52:29 | |
But young woman she was 23, she said
she first had it which was 18. What | 0:52:29 | 0:52:35 | |
Doctor is saying yes I will give you
a prescription for Botox? | 0:52:35 | 0:52:40 | |
Absolutely. You get all sorts of
unethical people. Perhaps she wasn't | 0:52:40 | 0:52:44 | |
going to a doctor at that point in
time. Perhaps it was a beauty | 0:52:44 | 0:52:48 | |
therapist. You saw from the
atmosphere of that party why these | 0:52:48 | 0:52:52 | |
treatments are so trivialised. There
is almost no perception of side | 0:52:52 | 0:52:59 | |
effects, convocations, and serious
side effects. The word party and | 0:52:59 | 0:53:02 | |
injection should not go
hand-in-hand. -- complications and | 0:53:02 | 0:53:06 | |
serious side-effects. What kinds of
side effects? Bruising, swelling, | 0:53:06 | 0:53:12 | |
itchiness, headaches, to more
serious things where the incorrect | 0:53:12 | 0:53:17 | |
muscle is relaxed, which will make
you look like you have had a stroke, | 0:53:17 | 0:53:20 | |
leaving you with a droopy eyelids,
right through to allergic reactions. | 0:53:20 | 0:53:25 | |
You would need to be a medical
professional to identify those | 0:53:25 | 0:53:29 | |
quickly and treat them effectively.
Those Botox parties, were those | 0:53:29 | 0:53:34 | |
young women aware of the
side-effects? There was a legitimate | 0:53:34 | 0:53:39 | |
prescriber there. There was a doctor
there. They were given warning of | 0:53:39 | 0:53:42 | |
the side-effects. But in a lot of
the cases when I was going to | 0:53:42 | 0:53:46 | |
appointments myself I wasn't really
given any idea that there were | 0:53:46 | 0:53:49 | |
side-effects. We meet with somebody
in the documentary who had a bad | 0:53:49 | 0:53:54 | |
reaction to Botox after being given
a treatment without being warned of | 0:53:54 | 0:53:58 | |
any side effects at all. Is there a
sense this industry needs to be | 0:53:58 | 0:54:04 | |
tightened up? Is their government
interest in tightening up this | 0:54:04 | 0:54:07 | |
industry? In short, no. It is
unregulated and not protected. They | 0:54:07 | 0:54:16 | |
declined to regulate for various
reasons. They signpost organisations | 0:54:16 | 0:54:23 | |
like ours, which is why we educate
the public on making safe choices, | 0:54:23 | 0:54:28 | |
what the risks are, and that you
should be taking these procedures | 0:54:28 | 0:54:31 | |
very seriously. When you spoke to
these women, did you get a sense | 0:54:31 | 0:54:37 | |
this was insecurity driving this,
that they were not looking at how | 0:54:37 | 0:54:41 | |
serious this issue was? Party and
injection to go together, | 0:54:41 | 0:54:50 | |
injection to go together, like
Ashton says. It has almost become | 0:54:50 | 0:54:51 | |
part of a trend, that look, having
Botox, it brings your eyebrows up | 0:54:51 | 0:54:55 | |
and gives you a perfect forehead.
There is probably pressure from | 0:54:55 | 0:54:59 | |
social media on young women to look
a certain way. Like the girls says | 0:54:59 | 0:55:05 | |
in that clip, it gives you that
whole package, and I think a lot of | 0:55:05 | 0:55:09 | |
young women are striving to have
that. You can mystery shopping to | 0:55:09 | 0:55:12 | |
try and catch out bogus
practitioners. Yes. There are | 0:55:12 | 0:55:17 | |
hundreds. That clip was a drop in
the ocean. There are hundreds of | 0:55:17 | 0:55:21 | |
training academies, they go on to
offer £99 treatments, price cuts, | 0:55:21 | 0:55:31 | |
Botox parties, they advertise on
social media. You have no idea who | 0:55:31 | 0:55:38 | |
the person is. You have a mobile
phone number, which is probably a | 0:55:38 | 0:55:42 | |
burner phone, something goes wrong,
and you cannot get in touch with the | 0:55:42 | 0:55:46 | |
person, and they could just change
their name for the next week. You | 0:55:46 | 0:55:51 | |
say £99 is cut-price, how much is
it? That is very cheap. You're | 0:55:51 | 0:55:55 | |
looking between £180 to £350,
depending on the number of areas. | 0:55:55 | 0:56:01 | |
One area would be between your
eyebrows, your forehead or Kroos | 0:56:01 | 0:56:05 | |
feat areas. If you go for all three
you are looking at £350. -- Kroos | 0:56:05 | 0:56:14 | |
what was your lasting impression on
what needs to be done to the | 0:56:14 | 0:56:17 | |
industry? You said you went in
without any idea. It needs to be | 0:56:17 | 0:56:22 | |
tightly regulated. In the end we
find a doctor who is providing Botox | 0:56:22 | 0:56:26 | |
to between 18 and 19 beauticians
across the UK. Because he is struck | 0:56:26 | 0:56:36 | |
off he falls into a grey area. He is
unregulated any more. Who is there | 0:56:36 | 0:56:41 | |
to protect those patients? That is
what needs to be done. Thank you | 0:56:41 | 0:56:45 | |
both for coming in and talking to us
today. | 0:56:45 | 0:56:49 | |
You can watch
the documentary on the BBC Three | 0:56:49 | 0:56:52 | |
website later today. | 0:56:52 | 0:56:53 | |
A comet has come in about coercive
control relationships. -- a comment. | 0:56:53 | 0:56:59 | |
I would like to add to today's
subject anonymously. I am a husband | 0:56:59 | 0:57:03 | |
who is only now leaving my wife
after nearly 20 years of takeaway -- | 0:57:03 | 0:57:13 | |
after a coercive relationship. Soon
after the marriage I lost my voice. | 0:57:13 | 0:57:17 | |
I was increasingly sidelined,
belittled, and controlled in | 0:57:17 | 0:57:21 | |
everything we did. I was like a
lobster who had been put into a pan | 0:57:21 | 0:57:24 | |
of cold water and the heat was being
applied in a subtle but | 0:57:24 | 0:57:27 | |
ever-increasing weight so I didn't
notice. When I did wake up and | 0:57:27 | 0:57:32 | |
challenge my wife and her behaviour,
she used threats and manipulation to | 0:57:32 | 0:57:35 | |
silence me. It has taken me 20 years
to pluck up the courage and finally | 0:57:35 | 0:57:40 | |
walk away. My story isn't unique but
it is important to recognise that | 0:57:40 | 0:57:44 | |
men are also affected by these types
of relationships. | 0:57:44 | 0:57:48 | |
Thank you for your bravery and
sharing your story. If you have any | 0:57:48 | 0:57:53 | |
comments, please send them in. Let's
get the latest weather now. Today | 0:57:53 | 0:57:58 | |
comments, please send them in. Let's
get the latest weather now. Today we | 0:57:58 | 0:57:59 | |
have a mixture. It is chilly in the
north where further south it is | 0:57:59 | 0:58:03 | |
quite mild. These pictures are
rather nice, this beautiful one | 0:58:03 | 0:58:08 | |
shows sunny intervals. This is from
Northampton. And we have another | 0:58:08 | 0:58:12 | |
one, another beautiful view. Some
sunshine in Lyme Regis, Dorset. The | 0:58:12 | 0:58:16 | |
forecast today is one of sunshine
and showers. Some showers are still | 0:58:16 | 0:58:21 | |
wintry, particularly so across the
north and west of the UK. What you | 0:58:21 | 0:58:25 | |
will tend to find is that they will
fizzle during the day. And the wind | 0:58:25 | 0:58:29 | |
across the far north of Scotland is
tending to ease. Low pressure still | 0:58:29 | 0:58:33 | |
in charge of our weather. You can
see this front pushing across East | 0:58:33 | 0:58:36 | |
Anglia. That will take the rain we
currently have along with it and in | 0:58:36 | 0:58:40 | |
its wake there will be cloud across
East Anglia. For much of the rest of | 0:58:40 | 0:58:44 | |
the UK it will be dry and sunny. We
will store have wintry showers at | 0:58:44 | 0:58:49 | |
times, potentially in the Outer
Hebrides and the Isle of Skye, and | 0:58:49 | 0:58:53 | |
showers over Wales, Northern
Ireland, southern England. Six to 11 | 0:58:53 | 0:58:58 | |
Celsius. A much better day across
Scotland than it was yesterday. As | 0:58:58 | 0:59:04 | |
we head onto the evening and
overnight, a lot of dry weather | 0:59:04 | 0:59:07 | |
around. Still some showers. Still
the potential for them to be wintry. | 0:59:07 | 0:59:13 | |
This is producing rain and snow from
the south-west. The rain in the | 0:59:13 | 0:59:17 | |
southern extent, the snow, well, we
are expecting some in mid-2 north | 0:59:17 | 0:59:21 | |
Wales, through the Midlands, the
southern part northern England. -- | 0:59:21 | 0:59:27 | |
Mitt foot North Wales. It could
travel to Lincolnshire by dawn. It | 0:59:27 | 0:59:32 | |
could come down a bit lower than 100
metres, so keep in touch with the | 0:59:32 | 0:59:36 | |
forecast because it has the
potential to be disruptive. There | 0:59:36 | 0:59:42 | |
will be the risk of ice once again
for those travelling. Tomorrow, we | 0:59:42 | 0:59:46 | |
start off with that band of rain and
snow. Edging off eventually into the | 0:59:46 | 0:59:50 | |
North Sea. Behind it, again, lots of
dry weather, a fair bit of sunshine | 0:59:50 | 0:59:54 | |
around. But still some showers
coming in from the west and some of | 0:59:54 | 0:59:59 | |
those will be wintry at higher
levels. Between seven to ten degrees | 0:59:59 | 1:00:07 | |
as we move from north to south.
Friday, lots of dry weather, some | 1:00:07 | 1:00:11 | |
snow across Scotland, tending to
ease as we go through the course of | 1:00:11 | 1:00:15 | |
the day. But a new area of low
pressure is coming in across the | 1:00:15 | 1:00:19 | |
south-west. It will introduce heavy
rain, strengthening winds, and | 1:00:19 | 1:00:23 | |
milder conditions. In the North, a
temperature range of six and seven, | 1:00:23 | 1:00:29 | |
as we sink further south nine to 11.
Getting milder in the south as we go | 1:00:29 | 1:00:33 | |
through the weekend. | 1:00:33 | 1:00:37 | |
Hello it's Wednesday,
it's 10 o'clock, I'm Chloe Tilley. | 1:00:37 | 1:00:39 | |
The mystery of the suspected
poisoning of a former Russian double | 1:00:39 | 1:00:42 | |
agent and his daughter
on UK soil deepens. | 1:00:42 | 1:00:44 | |
Ministers will hold an emergency
meeting within the hour. | 1:00:44 | 1:00:50 | |
Russia is behind it, it means
they're taking things to a whole new | 1:00:50 | 1:00:54 | |
level. This is a a declaration of
war. | 1:00:54 | 1:01:00 | |
We'll get the inside track
on relations with the Kremlin | 1:01:00 | 1:01:03 | |
from the author of "McMafia". | 1:01:03 | 1:01:04 | |
Secondary ticket websites
are having to face the music. | 1:01:04 | 1:01:06 | |
The regulator's cracking down
on the ticket resellers | 1:01:06 | 1:01:08 | |
because they say customers
are being stung by misleading claims | 1:01:08 | 1:01:10 | |
and hidden fees | 1:01:10 | 1:01:12 | |
I thought I was paying for four
tickets £260. By the time the | 1:01:12 | 1:01:23 | |
transaction happened it was £1,420. | 1:01:23 | 1:01:29 | |
We'll hear from people who shelled
out hundreds of pounds | 1:01:29 | 1:01:32 | |
over the odds for tickets. | 1:01:32 | 1:01:35 | |
And the girls fighting against the
practice of child marriages in North | 1:01:35 | 1:01:41 | |
West India. | 1:01:41 | 1:01:47 | |
Here's Annita McVeigh
in the BBC Newsroom | 1:01:47 | 1:01:48 | |
with a summary of todays news. | 1:01:48 | 1:01:52 | |
The Government's emergency
committee Cobra, | 1:01:52 | 1:01:54 | |
will be briefed this morning
on the police investigation | 1:01:54 | 1:01:56 | |
into the suspected poisoning
of a former Russian | 1:01:56 | 1:01:58 | |
agent in Salisbury. | 1:01:58 | 1:02:01 | |
Sergei Skripal and his
daughter Yulia remain | 1:02:01 | 1:02:03 | |
in a critical condition in hospital
after being found unconscious | 1:02:03 | 1:02:05 | |
on a park bench on Sunday. | 1:02:05 | 1:02:06 | |
Scientists at the military research
facility at Porton Down are carrying | 1:02:06 | 1:02:09 | |
out tests to discover what made them
so violently ill. | 1:02:09 | 1:02:15 | |
The top economic adviser
to the White House, | 1:02:15 | 1:02:17 | |
Gary Cohn, has resigned -
after failing to persuade | 1:02:17 | 1:02:20 | |
President Trump not to impose
significant tariffs on imports | 1:02:20 | 1:02:22 | |
of steel and aluminium. | 1:02:22 | 1:02:24 | |
Mr Cohn was regarded
by many business leaders | 1:02:24 | 1:02:26 | |
as a moderating influence
in the administration. | 1:02:26 | 1:02:28 | |
He's the latest in a long
line of people who've | 1:02:28 | 1:02:30 | |
left the White House. | 1:02:30 | 1:02:34 | |
The United States has concluded
that Kim Jong-un' half | 1:02:34 | 1:02:36 | |
brother was killed by a chemical
attack in Malaysia on the orders | 1:02:36 | 1:02:39 | |
of the North Korean government. | 1:02:39 | 1:02:42 | |
Kim Jong-nam died
after an encounter | 1:02:42 | 1:02:44 | |
at Kuala Lumpur airport last year,
when two women smeared his face | 1:02:44 | 1:02:47 | |
with VX nerve agent. | 1:02:47 | 1:02:50 | |
The women, who say they believed
they were carrying out | 1:02:50 | 1:02:52 | |
a prank for a TV show,
are on trial for murder. | 1:02:52 | 1:02:57 | |
Up to 15 people have been
injured after two double | 1:02:57 | 1:02:59 | |
decker buses crashed
in Manchester city centre. | 1:02:59 | 1:03:03 | |
It happened at 7.30 this morning
on Minshull Street at junction | 1:03:03 | 1:03:05 | |
of Aytoun Street outside
the Holiday Inn. | 1:03:05 | 1:03:07 | |
Greater Manchester police say
most injuries are minor, | 1:03:07 | 1:03:09 | |
one person is thought to have
more serious injuries. | 1:03:09 | 1:03:16 | |
Action is being taken against
so-called secondary ticket agencies | 1:03:16 | 1:03:23 | |
after misleading information on
their web-site. | 1:03:23 | 1:03:31 | |
their web-site. The advertising
agency says they have hidden | 1:03:31 | 1:03:32 | |
charges. It follows an investigation
by Trading Standards and the | 1:03:32 | 1:03:36 | |
competition and markets authority.
Nicola Adams, the boxer, has been | 1:03:36 | 1:03:44 | |
turned into a Barbie doll ahead of
international women's day. Nicola | 1:03:44 | 1:03:52 | |
says she is excited to be part of
series. | 1:03:52 | 1:03:57 | |
That's a summary of the latest BBC
News - more at 10.30. | 1:03:57 | 1:04:05 | |
Still to come, the Saudi crown
prince is visiting Britain. | 1:04:08 | 1:04:17 | |
Do get in touch with us | 1:04:17 | 1:04:18 | |
throughout the morning -
use the hashtag Victoria LIVE | 1:04:18 | 1:04:20 | |
and If you text, you will be charged
at the standard network rate. | 1:04:20 | 1:04:24 | |
Here's some sport
now with Will Perry. | 1:04:24 | 1:04:26 | |
Get England's one-day series with
New Zealand will go down to a | 1:04:26 | 1:04:30 | |
decider on Friday, after the hosts
won the fourth match with three | 1:04:30 | 1:04:35 | |
balls to spare. England looked set
for a huge total with Bairstow and | 1:04:35 | 1:04:42 | |
Root makes centuries, but they
collapsed later in the innings. It | 1:04:42 | 1:04:46 | |
went down to the final over, Nichols
hitting a six to seal victory for | 1:04:46 | 1:04:51 | |
New Zealand. Taylor finished on 181
not out. Despite struggling with a | 1:04:51 | 1:04:58 | |
thigh injury as well. Liverpool have
become the first English side | 1:04:58 | 1:05:01 | |
through to the quarter-finals of
Champions League. They were already | 1:05:01 | 1:05:05 | |
5-0 up from the first leg with Porto
and played out a goalless draw at | 1:05:05 | 1:05:12 | |
Anfield. Mane came closest to
scoring for Liverpool. I think this | 1:05:12 | 1:05:20 | |
year we belong there to be honest.
It should not be a big surprise. And | 1:05:20 | 1:05:28 | |
next round will be very difficult. I
think that's clear. We have a lot of | 1:05:28 | 1:05:35 | |
good teams, seven other very good
teams will be involved. Liverpool | 1:05:35 | 1:05:40 | |
through and plenty of flares in the
French captain capital. But PSG lost | 1:05:40 | 1:05:49 | |
2-1 to Real Madrid. Ronaldo's header
set them on course. Tottenham are | 1:05:49 | 1:05:58 | |
still unbeaten in the Champions
League this season and will look to | 1:05:58 | 1:06:01 | |
join Liverpool and Real Madrid in
the quarter-finals. Juventus stand | 1:06:01 | 1:06:06 | |
in their way tonight at Wembley. 2-2
it finished in in Turin. England | 1:06:06 | 1:06:17 | |
need a point to bin the She Believes
trophy. The toughest test is the | 1:06:17 | 1:06:27 | |
United States tonight. But how will
they celebrate if they win? We are | 1:06:27 | 1:06:31 | |
sending them to diss never land on
Thursday morn -- Disneyland on | 1:06:31 | 1:06:36 | |
Thursday. They will leave the hotel
in the morning and they have three | 1:06:36 | 1:06:40 | |
or four hours. It is a once in a
lifetime opportunity, because of the | 1:06:40 | 1:06:45 | |
schedules, it is rare they get long
off. They have three or four hours | 1:06:45 | 1:06:52 | |
in Disneyland with Micky Mouse and
Donald Duck. Hopefully no Micky | 1:06:52 | 1:06:56 | |
Mouse defending for England tonight
and tested continues in Barcelona | 1:06:56 | 1:07:01 | |
ahead of the new Formula One season.
You can follow that on the BBC sport | 1:07:01 | 1:07:06 | |
web-site. Thank you. | 1:07:06 | 1:07:09 | |
The Foreign Secretary's said the UK
would respond "robustly" | 1:07:09 | 1:07:11 | |
to any evidence of Russian
involvement in the collapse | 1:07:11 | 1:07:13 | |
of former spy Sergei Skripal. | 1:07:13 | 1:07:18 | |
Mr Skripal and his daughter Yulia
are still critically ill in hospital | 1:07:18 | 1:07:21 | |
after being found unconscious
on a bench in Salisbury on Sunday. | 1:07:21 | 1:07:25 | |
Boris Johnson said he was not
pointing fingers at this stage, | 1:07:25 | 1:07:27 | |
but described Russia as "a malign
and disruptive force". | 1:07:27 | 1:07:29 | |
Russia's denied any involvement. | 1:07:29 | 1:07:37 | |
Let's take a look at
the background to this case. | 1:07:37 | 1:07:44 | |
Counterterrorism police are now
leading the investigation into why | 1:07:45 | 1:07:47 | |
a former Russian agent
and his daughter suddenly | 1:07:47 | 1:07:49 | |
fell ill in Salisbury. | 1:07:49 | 1:07:51 | |
The case in Wiltshire involving
a former spy and his daughter | 1:07:51 | 1:07:55 | |
is the latest in a series
of mysterious incidents | 1:07:55 | 1:07:57 | |
connected to Russia going
back at least 40 years. | 1:07:57 | 1:08:05 | |
In 1978, the BBC journalist
Georgi Markov was poisoned | 1:08:06 | 1:08:08 | |
using a specially adapted umbrella
while waiting for a bus | 1:08:08 | 1:08:11 | |
on Waterloo bridge in London. | 1:08:11 | 1:08:17 | |
The specially adapted umbrella shot
a tiny pellet of ricin poison | 1:08:18 | 1:08:20 | |
into the leg of Markov. | 1:08:20 | 1:08:22 | |
He died three days later. | 1:08:22 | 1:08:26 | |
He had been very critical of the
communist government of Bulgaria. | 1:08:26 | 1:08:29 | |
It has been speculated that the KGB,
the former Russian security service, | 1:08:29 | 1:08:37 | |
helped the Bulgarians
with the assassination. | 1:08:38 | 1:08:40 | |
In 2006, a former Russian spy living
in exile in Britain, | 1:08:40 | 1:08:42 | |
Alexander Litvinenko,
was killed after he drank | 1:08:42 | 1:08:44 | |
radioactive tea in a London hotel. | 1:08:44 | 1:08:51 | |
He had been a long-time critic of
Russia, particularly Vladimir Putin. | 1:08:51 | 1:08:55 | |
The poison used was a radioactive
substance called polonium-210. | 1:08:55 | 1:09:00 | |
It is impossible to source
on the open market, which is why | 1:09:00 | 1:09:03 | |
investigators believe the Russian
state was involved in the killing. | 1:09:03 | 1:09:07 | |
An inquest into his death
concluded that his murder | 1:09:07 | 1:09:09 | |
was an FSB operation. | 1:09:09 | 1:09:11 | |
Russia's FSB is a
successor to the KGB. | 1:09:11 | 1:09:17 | |
Litvinenko's body was
so radioactive, he had to be buried | 1:09:17 | 1:09:19 | |
in a lead lined coffin. | 1:09:19 | 1:09:25 | |
And as Boris Berezovsky,
another critic of President Putin. | 1:09:25 | 1:09:27 | |
In 2013, he was found hanged
in the bathroom of his home. | 1:09:27 | 1:09:30 | |
While it was first thought
Berezovsky took his own life, | 1:09:30 | 1:09:33 | |
later a coroner said he could not be
100% sure about the cause of death. | 1:09:33 | 1:09:41 | |
Let's speak now to Chris Phillips - | 1:09:55 | 1:09:57 | |
he was head of the national counter
terrorism security office | 1:09:57 | 1:09:59 | |
when Alexander Litvienko
was murdered in 2003. | 1:09:59 | 1:10:04 | |
We can also speak to Misha Glenny -
journalist and author of McMafia | 1:10:04 | 1:10:07 | |
which focuses on global crime
networks and was recently made | 1:10:07 | 1:10:09 | |
in to a BBC drama series and to Dr. | 1:10:09 | 1:10:13 | |
Victor Madeira - he's
a Senior Fellow at The Institute | 1:10:13 | 1:10:19 | |
for Statecraft who specialises
in Anglo-Russian relations. | 1:10:19 | 1:10:27 | |
Chris, what do you know, as a former
police officer, about what happened | 1:10:27 | 1:10:32 | |
in Salisbury on Sunday? Well, I
don't know very much more than you | 1:10:32 | 1:10:37 | |
do. But I know if it hadn't been for
the Alexander Litvinenko murder then | 1:10:37 | 1:10:41 | |
I think we would have been treating
this one slightly differently. I | 1:10:41 | 1:10:48 | |
think that murder showed us that it
was almost certainly the state and I | 1:10:48 | 1:10:54 | |
think it's been stated that without
really much doubt that the Russian | 1:10:54 | 1:10:58 | |
state was involved in that murder.
That has of course led us to think | 1:10:58 | 1:11:04 | |
and draw similarities with this
incident in Salisbury. I think we | 1:11:04 | 1:11:08 | |
need to bear in mind that the police
need to look at all avenues. It is | 1:11:08 | 1:11:14 | |
not just a case of deciding this is
a Russian state incident. It could | 1:11:14 | 1:11:18 | |
be someone else. It is quite
possible that someone else has done | 1:11:18 | 1:11:22 | |
this. It is important that we keep
an open mind as police officers. | 1:11:22 | 1:11:29 | |
Clearly the priority is finding out
what this substance was. Yes and | 1:11:29 | 1:11:34 | |
when they find out that will take
them a long way into finding who | 1:11:34 | 1:11:38 | |
were the most likely culprits.
Certain poisons can only be made in | 1:11:38 | 1:11:45 | |
government-type institutions. I want
to bring you in, Victor, what we do | 1:11:45 | 1:11:51 | |
know about Sergei Skripal to give us
background on why this may have | 1:11:51 | 1:11:55 | |
happened? Sergei was a former
colonel in Russian military | 1:11:55 | 1:12:02 | |
intelligence and he served there
until the late nineties and he | 1:12:02 | 1:12:06 | |
resigned on the grounds of ill
health. Then he went to work for the | 1:12:06 | 1:12:10 | |
Russian foreign minute have I --
ministry. Throughout this time both | 1:12:10 | 1:12:19 | |
from the mid nineties until his
retirement from the Foreign | 1:12:19 | 1:12:23 | |
Ministry, he kept working, according
to Russian reports, for the British | 1:12:23 | 1:12:28 | |
Government, providing intelligence.
He was arrested a year after he | 1:12:28 | 1:12:32 | |
retired and went went to trial in
the 2000s and was sentenced to 13 | 1:12:32 | 1:12:38 | |
years in prison. There was the spy
swap. Which meant he ended up here | 1:12:38 | 1:12:44 | |
in the UK. Is it your view that he
would be of interest still to the | 1:12:44 | 1:12:50 | |
Russian authorities after a spy
swap? That depends on what he has | 1:12:50 | 1:12:54 | |
been up to. If he has been doing
nothing. Then no. If this is the | 1:12:54 | 1:13:01 | |
Russians and I think Chris is right,
we have to stress that we do not | 1:13:01 | 1:13:05 | |
know who did this. We do need the
forensic evidence of the poisoning | 1:13:05 | 1:13:11 | |
and there are other circumstances a
well. But a spy swap is something | 1:13:11 | 1:13:15 | |
that is organised between
intelligence agencies and | 1:13:15 | 1:13:18 | |
governments. There are rules to it.
And it is assumed that after a spy | 1:13:18 | 1:13:23 | |
swap an incoming spy is going to
lead a retired life and not be | 1:13:23 | 1:13:29 | |
involved in intelligence or politics
or criminality or anything. So if | 1:13:29 | 1:13:34 | |
this were the Russian state and I'm
using the conditional very | 1:13:34 | 1:13:39 | |
carefully, then they may well
suspect that he's been, that he has | 1:13:39 | 1:13:44 | |
been up to something. I certainly
don't buy the idea that this is | 1:13:44 | 1:13:48 | |
system my revenge. Why do it now?
There are too many variables there. | 1:13:48 | 1:13:57 | |
So we have got to wait. But it is a
very important and for the moment | 1:13:57 | 1:14:02 | |
mysterious case. Could it be maybe
not the Russian state, but a rogue | 1:14:02 | 1:14:09 | |
element within Russia? Or would
Vladimir Putin not allow that? Well | 1:14:09 | 1:14:14 | |
it could be you know a McMafia-style
thing, somebody involved in | 1:14:14 | 1:14:21 | |
organised crime, but with links to
intelligence and it may be a more | 1:14:21 | 1:14:25 | |
personal thing. The one speculation
that we have had and I stress it is | 1:14:25 | 1:14:30 | |
speculation is about the substance
it is might be Fentanyl a synthetic | 1:14:30 | 1:14:41 | |
opioid that is causing problems in
America and killing lots of people. | 1:14:41 | 1:14:45 | |
It is easy, you only need a bit of
Fentanyl to kill somebody. It is | 1:14:45 | 1:14:51 | |
easy to drop that in a cup of tea.
If it was Fentanyl, it could have | 1:14:51 | 1:14:56 | |
been anybody. That you can buy on
the open market. Victor? That is an | 1:14:56 | 1:15:03 | |
important point, what we have seen
so far doesn't allow us to make an | 1:15:03 | 1:15:09 | |
exact assessment. Depending on
dosages of course, anything is | 1:15:09 | 1:15:14 | |
positive. Radioactive material,
given the area was secured and hosed | 1:15:14 | 1:15:19 | |
down and cleaned up, that suggests
it wouldn't necessarily have been | 1:15:19 | 1:15:24 | |
radioactive, more likely chemical.
But again it is important to keep an | 1:15:24 | 1:15:27 | |
open mind. | 1:15:27 | 1:15:34 | |
You were there in charge when
Alexander Litvinenko was murdered. | 1:15:35 | 1:15:44 | |
Let's talk about the similarities.
This has happened in a small | 1:15:44 | 1:15:50 | |
constabulary. A county force. That
force wouldn't have the ability to | 1:15:50 | 1:15:55 | |
deal with something of this size.
This will be a huge investigation | 1:15:55 | 1:15:59 | |
with international impacts. It's
really important for the country to | 1:15:59 | 1:16:03 | |
have the right people investigating.
People with the experience of | 1:16:03 | 1:16:07 | |
dealing with the sorts of things.
The counterterrorism unit is based | 1:16:07 | 1:16:11 | |
reasonably locally and has all of
those detectives in hand. The most | 1:16:11 | 1:16:15 | |
important thing is there will be
other evidence. There are CCTV | 1:16:15 | 1:16:19 | |
cameras. MI5, MI6 will need to be
involved, will be involved, to tell | 1:16:19 | 1:16:27 | |
the police who is in the country.
Whether there is somebody highly | 1:16:27 | 1:16:32 | |
suspicious. If it was somebody from
Russia then almost certainly they | 1:16:32 | 1:16:36 | |
would have been on the plane back
home before we even realised it was | 1:16:36 | 1:16:40 | |
this type of attack. It is important
we don't get ahead of the | 1:16:40 | 1:16:46 | |
investigation. The investigation
will be underneath the radar, trying | 1:16:46 | 1:16:50 | |
to work out who might be involved,
where they are, and how they did it. | 1:16:50 | 1:16:56 | |
The reason this has become very
interesting is because it does bear | 1:16:56 | 1:17:01 | |
hallmarks of what happened to
Alexander Litvinenko. As I said | 1:17:01 | 1:17:04 | |
before, it almost certainly was the
Russian state that did that. The | 1:17:04 | 1:17:09 | |
trail was so obvious. And Vladimir
Putin's response to the incident was | 1:17:09 | 1:17:14 | |
so outrageous, really, with the
people who we know that did it, and | 1:17:14 | 1:17:19 | |
they were awarded medals, etc. It
goes to show you that Vladimir Putin | 1:17:19 | 1:17:23 | |
certainly knew something about that
one. Do you think Russia is being | 1:17:23 | 1:17:28 | |
unfairly demonised at this point?
Russia certainly perceives that it | 1:17:28 | 1:17:34 | |
is being demonised. There is a
problem that we have very poor | 1:17:34 | 1:17:39 | |
relations ever since the Alexander
Litvinenko case with Russia. And we | 1:17:39 | 1:17:42 | |
actually need better relations with
Russia. We are not dependent on | 1:17:42 | 1:17:47 | |
Russian energy. We get about 15% of
our energy from Russia. But when we | 1:17:47 | 1:17:54 | |
ran out of gas in Russia the only
country that could provide us with | 1:17:54 | 1:17:57 | |
an emergency supply of liquid
natural gas was Russia. As we are | 1:17:57 | 1:18:05 | |
heading towards Brexit we found out
in the past that the Americans don't | 1:18:05 | 1:18:09 | |
really care about us very much
thanks to the tariffs Donald Trump | 1:18:09 | 1:18:13 | |
imposed. And then the issue of the
open skies thing. We don't want to | 1:18:13 | 1:18:18 | |
be going around making enemies. The
government, if it does turn out | 1:18:18 | 1:18:24 | |
there is Russian involvement, the
government is faced with a real | 1:18:24 | 1:18:27 | |
problem here because it has to be
tough on the one hand but it can't | 1:18:27 | 1:18:30 | |
be seen to be alienating people it
might have to trade with later on | 1:18:30 | 1:18:35 | |
too openly. This is all within the
context of presidential elections in | 1:18:35 | 1:18:39 | |
Russia in the next ten days.
Vladimir Putin is widely expected to | 1:18:39 | 1:18:46 | |
win another term. Some people say
why would they will ruffle feathers | 1:18:46 | 1:18:50 | |
now, and ahead of the World Cup in
the summer, of course. Interesting | 1:18:50 | 1:18:55 | |
point. There are so many conflicting
reports at the moment, as well. | 1:18:55 | 1:18:59 | |
Nothing is impossible. It is
interesting that the attack, if it | 1:18:59 | 1:19:04 | |
turns out to be that, the attack
took place on Sunday, the 4th of | 1:19:04 | 1:19:10 | |
March. The following day Vladimir
Putin addressed, as he does every | 1:19:10 | 1:19:15 | |
year, the senior most level of the
FSB. The top directors, and so on. | 1:19:15 | 1:19:21 | |
It is a sort of annual address.
Every year he list how many spies | 1:19:21 | 1:19:27 | |
and foreign intelligence officers
they have been able to counter or | 1:19:27 | 1:19:32 | |
arrest, or fought. It was curious
timing. In terms of the election. -- | 1:19:32 | 1:19:38 | |
or thwart. It is interesting to see
who might benefit from that. He is | 1:19:38 | 1:19:46 | |
almost certainly guaranteed to win.
The benefit... It seems... I don't | 1:19:46 | 1:19:53 | |
get it, that seems rather pointless.
It would be very strange timing, | 1:19:53 | 1:19:59 | |
this. In terms of the World Cup it
is worth remembering that Vladimir | 1:19:59 | 1:20:02 | |
Putin isn't very invested in it. He
doesn't care about football. He | 1:20:02 | 1:20:06 | |
doesn't like it. He was much more
concerned about the | 1:20:06 | 1:20:13 | |
concerned about the Sochi Winter
Olympics. It would be very weird | 1:20:14 | 1:20:17 | |
timing but I don't think the
presidential elections or the World | 1:20:17 | 1:20:19 | |
Cup are really an issue. Threats
that Prince William might not be | 1:20:19 | 1:20:25 | |
going to the World Cup would be of
no consequence to him. No. | 1:20:25 | 1:20:30 | |
Reputation only it's important for
the Russian state. That's a point | 1:20:30 | 1:20:33 | |
worth mentioning. We're talking
about expected activities of the | 1:20:33 | 1:20:39 | |
Russian state. It's always important
to make the difference between the | 1:20:39 | 1:20:43 | |
Russian state and the Russian
people. Thank you very much. | 1:20:43 | 1:20:51 | |
We have some breaking news. There
are currently eight fire crews and a | 1:20:51 | 1:20:56 | |
hydraulic platform in attendance at
the University Hospital in Coventry. | 1:20:56 | 1:21:01 | |
There is a confirmed fire. A phased
evacuation has taken place. | 1:21:01 | 1:21:04 | |
Crucially no injuries reported. A
fire at University Hospital in | 1:21:04 | 1:21:09 | |
Coventry. An evacuation is taking
place. West Midlands Fire Service | 1:21:09 | 1:21:15 | |
telling us there are no reported
injuries at this stage. We will | 1:21:15 | 1:21:19 | |
bring more to you as we receive it.
Still to come: | 1:21:19 | 1:21:25 | |
Saudi Arabia's Crown Prince,
Mohammed Bin Salman, | 1:21:25 | 1:21:26 | |
is beginning a three-day
visit to Britain. | 1:21:26 | 1:21:30 | |
We will be finding out more about
the man who some are hailing as a | 1:21:30 | 1:21:34 | |
radical reformer. | 1:21:34 | 1:21:37 | |
UNICEF says there's been
significant fall in the number | 1:21:37 | 1:21:39 | |
of child marriages across the world. | 1:21:39 | 1:21:40 | |
The UN's children's agency estimates
25 million underage marriages have | 1:21:40 | 1:21:43 | |
been prevented in the last decade. | 1:21:43 | 1:21:44 | |
Countries in South Asia -
such as India - have seen | 1:21:44 | 1:21:47 | |
the biggest reduction
in the age-old practice. | 1:21:47 | 1:21:49 | |
Naomi Grimley has been to Rajasthan
in the North West of India to see | 1:21:49 | 1:21:52 | |
how girls are fighting back there: | 1:21:52 | 1:22:00 | |
Here in the far desert of Rajasthan,
four young women and girls | 1:22:02 | 1:22:05 | |
are joining the fight back
against child marriage. | 1:22:05 | 1:22:09 | |
India is successfully cutting
the number of child brides and these | 1:22:09 | 1:22:12 | |
four stories help explain why. | 1:22:12 | 1:22:17 | |
Monica is out shopping
for the day's food with her mum. | 1:22:17 | 1:22:22 | |
It's a scene of domestic harmony
but just a few months ago, | 1:22:22 | 1:22:25 | |
Monica's parents tried
to marry her off aged 13, | 1:22:25 | 1:22:27 | |
at the same time as an older sister. | 1:22:27 | 1:22:34 | |
The marriage never happened
because on the day of the wedding, | 1:22:34 | 1:22:37 | |
Monica found the courage
to report her own parents | 1:22:37 | 1:22:39 | |
to a children's hotline. | 1:22:39 | 1:22:44 | |
TRANSLATION:
I called up | 1:22:44 | 1:22:46 | |
and I told them everything -
that I'm young and I don't | 1:22:46 | 1:22:49 | |
want to get married
and I want to study further. | 1:22:49 | 1:22:52 | |
I asked them, "Can you please do
something that stops my marriage?" | 1:22:52 | 1:22:58 | |
If I had got married, nobody
would allow me to play or talk. | 1:22:58 | 1:23:01 | |
My in-laws would have
just made me work. | 1:23:01 | 1:23:07 | |
Ganesh, did you know
it was against the law? | 1:23:07 | 1:23:13 | |
TRANSLATION:
We did know | 1:23:13 | 1:23:15 | |
that it is a criminal
offence and we did feel bad | 1:23:15 | 1:23:17 | |
but we are a family of labourers. | 1:23:17 | 1:23:23 | |
Sometimes I don't get work
for a whole month so we thought, | 1:23:23 | 1:23:25 | |
since we are marrying off one
daughter we should marry off Monica | 1:23:25 | 1:23:28 | |
too and save on the expense. | 1:23:28 | 1:23:30 | |
In the end, Ganesh and his wife
promised the police they would not | 1:23:30 | 1:23:33 | |
marry Monica off before
she comes of age. | 1:23:33 | 1:23:39 | |
The authorities in this part
of Rajasthan say they see dozens | 1:23:39 | 1:23:41 | |
of cases of child marriage every
year and many more go unreported. | 1:23:41 | 1:23:48 | |
In the case of Monica,
her 11th-hour call for help | 1:23:48 | 1:23:51 | |
was answered by a woman ready
to jump into action. | 1:23:51 | 1:23:56 | |
Meet Priti Yadav,
a guardian angel on a moped. | 1:23:56 | 1:23:59 | |
Speed is often the
essence of her job. | 1:23:59 | 1:24:04 | |
She's the woman who handles
the local child marriage cases | 1:24:04 | 1:24:06 | |
which come to light via the hotline. | 1:24:06 | 1:24:10 | |
It was Priti who, together
with a specialist police team, | 1:24:10 | 1:24:12 | |
burst in on Monica's wedding
at the very last moment. | 1:24:12 | 1:24:18 | |
TRANSLATION:
When Monica called up | 1:24:18 | 1:24:20 | |
on the same day of her wedding,
we had a tricky challenge as we had | 1:24:20 | 1:24:24 | |
only three hours to save a child. | 1:24:24 | 1:24:25 | |
She was in a wedding
dress when we arrived | 1:24:25 | 1:24:28 | |
and she gave us a little smile. | 1:24:28 | 1:24:29 | |
She knew that we'd come
to stop her wedding. | 1:24:29 | 1:24:31 | |
She was happy then. | 1:24:31 | 1:24:32 | |
Is the battle against child
marriage being won? | 1:24:32 | 1:24:35 | |
TRANSLATION:
100% yes, it is. | 1:24:35 | 1:24:39 | |
And it will be won in my lifetime. | 1:24:39 | 1:24:41 | |
So much is being done,
particularly in education and with | 1:24:41 | 1:24:44 | |
campaigns to raise awareness. | 1:24:44 | 1:24:51 | |
Out here in one of the more remote
parts of the Thar Desert, | 1:24:56 | 1:24:59 | |
mobile phones and hotlines are a key
way of stopping child | 1:24:59 | 1:25:01 | |
marriage at the 11th hour. | 1:25:01 | 1:25:05 | |
But there's also an earlier,
simpler line of defence - | 1:25:05 | 1:25:07 | |
and that is girls' education. | 1:25:07 | 1:25:10 | |
Rahdika, in her early 20s,
is a warden at this | 1:25:10 | 1:25:13 | |
girls' boarding school. | 1:25:13 | 1:25:17 | |
She is another young woman leading
the fight against child marriage. | 1:25:17 | 1:25:20 | |
Her parents wanted her to marry
aged 17 but she refused. | 1:25:20 | 1:25:26 | |
She believes education is vital
but uses music and theatre | 1:25:26 | 1:25:28 | |
to engage and empower girls. | 1:25:28 | 1:25:32 | |
THEY SING | 1:25:32 | 1:25:37 | |
"Don't marry me
off," these girls sing. | 1:25:37 | 1:25:45 | |
TRANSLATION:
If you just speak | 1:25:45 | 1:25:46 | |
rhetorically to people,
the impact is much less. | 1:25:46 | 1:25:48 | |
But when you talk about these issues
through activities like music, | 1:25:48 | 1:25:51 | |
then people pay extra
attention to it. | 1:25:51 | 1:25:53 | |
They remember it. | 1:25:53 | 1:25:58 | |
She says boys should
now be targeted, too. | 1:25:58 | 1:26:06 | |
TRANSLATION:
Communities can take | 1:26:07 | 1:26:09 | |
time in listening to what girls
are saying but the boys, | 1:26:09 | 1:26:12 | |
they always are heard instantly. | 1:26:12 | 1:26:13 | |
So if you work with both sexes,
then we will get 100% results. | 1:26:13 | 1:26:20 | |
Over in this desert village,
the wider community is getting | 1:26:20 | 1:26:22 | |
involved as they watch a puppet
show tackling the issue. | 1:26:22 | 1:26:30 | |
Afterwards, the villagers rise
to their feet and pledge | 1:26:32 | 1:26:34 | |
to abandon child marriage. | 1:26:34 | 1:26:38 | |
It is a poignant moment and a sign
that in this part of India, | 1:26:38 | 1:26:41 | |
things are beginning to change
after years of entrenched custom. | 1:26:41 | 1:26:47 | |
One of those who watched
the show is Pooja. | 1:26:47 | 1:26:52 | |
Married aged ten, though
still at school for now, | 1:26:52 | 1:26:54 | |
she's determined there should be
no more child brides. | 1:26:54 | 1:26:59 | |
TRANSLATION:
My name is Pooja. | 1:26:59 | 1:27:00 | |
I got married three years ago. | 1:27:00 | 1:27:02 | |
I want to study further
and become a teacher. | 1:27:02 | 1:27:04 | |
I want to say to everyone
in my village that girls | 1:27:04 | 1:27:07 | |
should be educated. | 1:27:07 | 1:27:10 | |
Don't get underage girls married. | 1:27:10 | 1:27:11 | |
Don't ruin their lives. | 1:27:11 | 1:27:15 | |
If someone does that
forcefully, call 10-9-8. | 1:27:15 | 1:27:18 | |
This will help stop child marriage. | 1:27:18 | 1:27:22 | |
Pooja is still in school
because her parents have agreed | 1:27:22 | 1:27:28 | |
to let her finish her studies before
gauna, the moment she goes to live | 1:27:28 | 1:27:32 | |
with her in-laws and has
sex with her husband. | 1:27:32 | 1:27:35 | |
Back at Monica's house,
she chats to her new friend Priti | 1:27:35 | 1:27:38 | |
on the stoop of her family home. | 1:27:38 | 1:27:42 | |
Her future is uncertain because her
education has been disrupted | 1:27:42 | 1:27:44 | |
by her brush with marriage. | 1:27:44 | 1:27:47 | |
But she takes comfort
in the fact her story | 1:27:47 | 1:27:50 | |
is being told to others. | 1:27:50 | 1:27:53 | |
TRANSLATION:
I'm glad | 1:27:53 | 1:27:55 | |
that my experience will be
shared with others. | 1:27:55 | 1:27:58 | |
Maybe some other girl will learn
from my case and she too can | 1:27:58 | 1:28:01 | |
stop her child marriage. | 1:28:01 | 1:28:02 | |
And if she can't stop it, then
I will even help her out myself. | 1:28:02 | 1:28:07 | |
This was so nearly a childhood lost. | 1:28:07 | 1:28:09 | |
Now, through an act
of teenage rebellion, | 1:28:09 | 1:28:10 | |
it is a childhood regained. | 1:28:10 | 1:28:18 | |
Still to come. | 1:28:21 | 1:28:27 | |
And on and is beginning a three-day
visit to Britain with lunch with the | 1:28:27 | 1:28:31 | |
Green followed by trade talks with
the Prime Minister. -- Saudi | 1:28:31 | 1:28:35 | |
Arabia's crowned prince is
beginning. We will hear more about | 1:28:35 | 1:28:39 | |
the man who is being held as a
radical reformer. | 1:28:39 | 1:28:42 | |
We'll hear from people who shelled
out hundreds of pounds over | 1:28:42 | 1:28:45 | |
the odds for tickets -
as the advertising standards agency | 1:28:45 | 1:28:47 | |
clamps down on "secondary
ticketing" companies. | 1:28:47 | 1:28:51 | |
In | 1:28:51 | 1:28:51 | |
Time for the latest
news - here's Annita. | 1:28:51 | 1:28:58 | |
the headlines: Detectives
investigating the circumstances | 1:28:58 | 1:29:02 | |
around a former Russian spy and his
daughter are taken seriously. | 1:29:02 | 1:29:09 | |
Sergei Skripal and his
daughter Yulia remain | 1:29:09 | 1:29:10 | |
in a critical condition in hospital
after being found unconscious | 1:29:10 | 1:29:13 | |
on a park bench on Sunday. | 1:29:13 | 1:29:14 | |
Scientists at the military research
facility at Porton Down are carrying | 1:29:14 | 1:29:17 | |
out tests to discover what made them
so violently ill. | 1:29:17 | 1:29:25 | |
The top economic adviser
to the White House, | 1:29:27 | 1:29:29 | |
Gary Cohn, has resigned -
after failing to persuade | 1:29:29 | 1:29:31 | |
President Trump not to impose
significant tariffs on imports | 1:29:31 | 1:29:33 | |
of steel and aluminium. | 1:29:33 | 1:29:34 | |
Mr Cohn was regarded
by many business leaders | 1:29:34 | 1:29:36 | |
as a moderating influence
in the administration. | 1:29:36 | 1:29:37 | |
He's the latest in a long
line of people who've | 1:29:37 | 1:29:40 | |
left the White House. | 1:29:40 | 1:29:41 | |
The Chancellor Philip Hammond
will outline his vision | 1:29:41 | 1:29:43 | |
of an EU free trade deal
for the financial services | 1:29:43 | 1:29:46 | |
sector after Brexit. | 1:29:46 | 1:29:48 | |
Mr Hammond is expected
to use his speech in London to focus | 1:29:48 | 1:29:51 | |
on an agreement which he says
will be of mutual | 1:29:51 | 1:29:53 | |
interest to both parties. | 1:29:53 | 1:29:56 | |
The European Commission has
previously said that a free trade | 1:29:56 | 1:29:58 | |
deal including the City
is not an option. | 1:29:58 | 1:30:06 | |
Up to 15 people have been
injured after two double | 1:30:09 | 1:30:12 | |
decker buses crashed
in Manchester city centre. | 1:30:12 | 1:30:13 | |
It happened at 7.30 this morning
on Minshull Street at junction | 1:30:13 | 1:30:16 | |
of Aytoun Street outside
the Holiday Inn. | 1:30:16 | 1:30:18 | |
Greater Manchester police say
most injuries are minor, | 1:30:18 | 1:30:20 | |
one person is thought to have
more serious injuries. | 1:30:20 | 1:30:27 | |
Saudi Arabia's Crown Prince,
Mohammed Bin Salman, | 1:30:27 | 1:30:28 | |
is beginning a three-day
visit to Britain. | 1:30:28 | 1:30:30 | |
He'll have lunch with
the Queen and meet | 1:30:30 | 1:30:32 | |
the Prime Minister for trade talks. | 1:30:32 | 1:30:34 | |
The Government regards Saudi Arabia
as an important strategic ally, | 1:30:34 | 1:30:36 | |
but protest marches are planned
by campaign groups angered | 1:30:36 | 1:30:39 | |
by the war in Yemen, where
the Kingdom is fighting rebels. | 1:30:39 | 1:30:45 | |
That's a summary of
the latest BBC News. | 1:30:45 | 1:30:50 | |
Here's some sport
now with Will Perry. | 1:30:50 | 1:30:56 | |
England's one-day series will be
decided in Christchurch on Friday | 1:30:56 | 1:31:02 | |
after New Zealand won. England made
335-9. But | 1:31:02 | 1:31:13 | |
335-9. But England lost eight
wickets for 46 runs. Jurgen Klopp | 1:31:13 | 1:31:19 | |
says Liverpool belong in the
Champions League quarter-finals | 1:31:19 | 1:31:22 | |
after a goalless second leg at
Anfield gave them a 5-0 aggregate | 1:31:22 | 1:31:29 | |
win over Porto. Joining them Real
Madrid who, beat PSG2-1 last night. | 1:31:29 | 1:31:39 | |
Ronaldo on the scoreline again.
England's women can main the She | 1:31:39 | 1:31:44 | |
Believes Cup if they get at least a
draw with the United States tonight. | 1:31:44 | 1:31:48 | |
Phil Neville's side have beaten
France, drawn with Germany. More | 1:31:48 | 1:31:53 | |
sport on the news channel throughout
the day. Thank you. | 1:31:53 | 1:31:59 | |
From today the advertising standards
authority will clamp down | 1:31:59 | 1:32:02 | |
on secondary ticket sites. | 1:32:02 | 1:32:03 | |
Crucially it means the likes
of StubHub, Viagogo, | 1:32:03 | 1:32:05 | |
and the Ticketmaster owned SeatWave
and GetMeIn will be forced | 1:32:05 | 1:32:07 | |
to display the actual price
they are charging per ticket | 1:32:07 | 1:32:10 | |
after accusations they were
misleading customers. | 1:32:10 | 1:32:13 | |
The ASA specifically banned Viagogo
from using the claim "official | 1:32:13 | 1:32:17 | |
site" and from using the term "100%
guarentee" as they think it | 1:32:17 | 1:32:20 | |
misleads fans who are not
necessarily guaranteed entry | 1:32:20 | 1:32:22 | |
to the events they
purchased tickets for. | 1:32:22 | 1:32:28 | |
Let's talk now to Russ Tannen
who runs the ticketing app Dice | 1:32:28 | 1:32:32 | |
which works with artists to ensure
tickets only go to fans for face | 1:32:32 | 1:32:38 | |
value. | 1:32:38 | 1:32:42 | |
Rebecca Montague who forked out over
£600 for four tickets | 1:32:42 | 1:32:44 | |
to Depeche Mode last year,
Sarah West who bought tickets | 1:32:44 | 1:32:47 | |
for Dancing on Ice, but can't afford
the huge £85 fee per ticket | 1:32:47 | 1:32:50 | |
Sarah, that is frustrating, her face
time line has frozen. Russ, talk to | 1:32:57 | 1:33:03 | |
me about your concerns about the
current state of the ticketing | 1:33:03 | 1:33:06 | |
market? We welcomed the changes, the
legislation. But we think there is | 1:33:06 | 1:33:12 | |
another part to this and this is
where technology comes in, where | 1:33:12 | 1:33:16 | |
Dice comes in. We also believe that
the price that fans pay should be | 1:33:16 | 1:33:20 | |
the price that is up front. We think
there is another layer, which is | 1:33:20 | 1:33:25 | |
stopping the tickets from being
resold, offering fans the chance to | 1:33:25 | 1:33:29 | |
refund if they can't make it and
operating our own platform, that is | 1:33:29 | 1:33:33 | |
a waiting list where fans can get
tickets once they have been | 1:33:33 | 1:33:37 | |
returned. How do you stop them being
resold? We are a mobile app and the | 1:33:37 | 1:33:42 | |
tickets are kept within the device.
The tickets can't be resold on to | 1:33:42 | 1:33:49 | |
the secondary market. The challenge
is, I went last night on Viagogo to | 1:33:49 | 1:33:56 | |
look at how it worked and there was
real high pressure tactics, you can | 1:33:56 | 1:34:02 | |
see the seat and the row, as you're
searching, tickets, it says 75 | 1:34:02 | 1:34:09 | |
people are looking at this ticket
and you get sucked into this sense | 1:34:09 | 1:34:14 | |
of I'm not going to get a ticket?
Yes they're bad tactics. It is an | 1:34:14 | 1:34:20 | |
important part of the legislation is
the pricing and making sure it can't | 1:34:20 | 1:34:26 | |
say it is 100% official. That is
important that fans understand the | 1:34:26 | 1:34:30 | |
difference between a primary
ticketing outlet like Dice and a | 1:34:30 | 1:34:41 | |
secondary ticketing organisation.
People don't may not understand the | 1:34:41 | 1:34:46 | |
difference and just want a ticket.
Do you think the whole system even | 1:34:46 | 1:34:50 | |
with these changes is too
complicated? It is complicated. But | 1:34:50 | 1:34:56 | |
I think what we have to look at is
technological solutions and can we | 1:34:56 | 1:35:03 | |
stop the tickets from being resold,
can we use the fact that we carry | 1:35:03 | 1:35:09 | |
mobile phones to stop the tickets
going on to secondary sites and | 1:35:09 | 1:35:13 | |
shutting off the sup floi the touts.
-- supply to the touts. A lot of | 1:35:13 | 1:35:19 | |
people are making a lot of money and
people like Viagogo can pay to go to | 1:35:19 | 1:35:25 | |
the top of a Google search. I know
we talked to a gentleman who said | 1:35:25 | 1:35:32 | |
they're working with Google to try
and get that changed, do you have | 1:35:32 | 1:35:35 | |
concerns about that? Yes, it is
frustrating they can be at top, but | 1:35:35 | 1:35:42 | |
Google who have brought in changes,
I think the confusions is when it | 1:35:42 | 1:35:48 | |
says official site. That is
important that does change. Do we | 1:35:48 | 1:35:51 | |
need to be more savvy as consumers,
we have had people getting in touch | 1:35:51 | 1:35:57 | |
saying, come on just go to the
official web-site, stop being naive. | 1:35:57 | 1:36:06 | |
Yes there is an element of that.
When people use Dice, they come back | 1:36:06 | 1:36:15 | |
rather than going to Google. You
know it is a trusted source of | 1:36:15 | 1:36:18 | |
tickets. Bands don't want this, do
they? They don't want to see their | 1:36:18 | 1:36:23 | |
fans being ripped off. No, before we
started Dice, we were managing | 1:36:23 | 1:36:29 | |
artists and we wanted to fix tickets
for artists and at the weekend for | 1:36:29 | 1:36:34 | |
example, the charlatans used us for
a series of concerts and we stopped | 1:36:34 | 1:36:41 | |
any tickets being resold. When we
saw a fan trying to resell a ticket | 1:36:41 | 1:36:47 | |
to use Tim Burgess's quote, we fried
the tickets and gave them to real | 1:36:47 | 1:36:54 | |
fans. Rachel ended up paying £450
for two Ed Sheeran tickets that were | 1:36:54 | 1:37:02 | |
Tissed on Viagogo for £85 each. | 1:37:02 | 1:37:10 | |
You went to Viagogo. Yes, we went
online the order them and they came | 1:37:10 | 1:37:21 | |
up at £85. We went through system
and entered the card details like | 1:37:21 | 1:37:25 | |
requested. We got to the end and
they said, confirm, so we clicked | 1:37:25 | 1:37:30 | |
confirm and once we clicked that, it
came up they wanted to charge us | 1:37:30 | 1:37:36 | |
£225 per ticket. You had nothing
until you clicked confirm to say | 1:37:36 | 1:37:39 | |
that it was that much? No. Nothing
at all. To say that there would be | 1:37:39 | 1:37:46 | |
that much extra put on it. We tried
to claim the money back via the | 1:37:46 | 1:37:53 | |
credit company. But to get hold of
Viagogo it is disgusting, there is | 1:37:53 | 1:38:04 | |
no customer service, they don't
answer tweets no, e-mail. They | 1:38:04 | 1:38:08 | |
wouldn't do anything. To be told the
tickets we had purchased at that | 1:38:08 | 1:38:13 | |
price were more than likely we
wouldn't be able to use and we would | 1:38:13 | 1:38:18 | |
have to purchase another two off an
official site. So we have now got | 1:38:18 | 1:38:22 | |
four tickets. Do you think, some
people have got in touch say, | 1:38:22 | 1:38:27 | |
saying, you're being naive, we know
we shouldn't just Google Ed Sheeran, | 1:38:27 | 1:38:31 | |
but go to the approved web-site. Do
you think that is a fair criticism? | 1:38:31 | 1:38:39 | |
No you have got to think of people
who work 9 to 5, when they say | 1:38:39 | 1:38:46 | |
they're releasing tickets at 9am and
you have have a job and anybody who | 1:38:46 | 1:38:52 | |
has small children that wants to go
and see concerts and things like | 1:38:52 | 1:38:55 | |
that, you do anything you can the
get them there. But not those | 1:38:55 | 1:39:01 | |
prices. And being told to attend a
concert that you need too take four | 1:39:01 | 1:39:07 | |
forms of identification to what,
after paying that much to prove that | 1:39:07 | 1:39:11 | |
you did get Repped off. I think --
ripped off. I think that is wrong. | 1:39:11 | 1:39:15 | |
We have connected with is a Sarah
West who had a nightmare with | 1:39:15 | 1:39:19 | |
getting Dancing On Ice tickets. What
happened to you? We took up the | 1:39:19 | 1:39:27 | |
offer at the end of the show to...
Now that line would suggest Sarah's | 1:39:27 | 1:39:36 | |
line has not improved at all. Let me
read you some comments who have come | 1:39:36 | 1:39:41 | |
in. Sharon Hodge son said, I'm
pleased this issue is getting | 1:39:41 | 1:39:50 | |
coverage. What we need to do is
serious enforcement and sanctions, | 1:39:50 | 1:39:55 | |
otherwise it is business as usual.
Pauline got in touch and said, I | 1:39:55 | 1:40:00 | |
bought a ticket toed tr
Stereophonics in -- for the | 1:40:00 | 1:40:05 | |
Stereophonics in Cardiff. They sent
me an e-mail saying I could be | 1:40:05 | 1:40:09 | |
upgraded to get closer to the band.
As that was not an option for me I | 1:40:09 | 1:40:13 | |
didn't reply. The following week an
e-mail said they could not supply | 1:40:13 | 1:40:19 | |
the ticket. I tried to contact them,
they didn't come back. As I had paid | 1:40:19 | 1:40:25 | |
through the nose I wanted to find
out what was going on and managed to | 1:40:25 | 1:40:29 | |
speak to somebody, but had to have
my money returned. I'm very annoyed | 1:40:29 | 1:40:36 | |
with Viagogo, we will never use
them, I'm in my 70s and still hope | 1:40:36 | 1:40:42 | |
to see them. Rachel, do you feel
these changes by the ASA are | 1:40:42 | 1:40:48 | |
sufficient to protect fans like you?
Yes and no. A lot more does need to | 1:40:48 | 1:40:54 | |
be done. They need to be policed,
anybody can go online and get a | 1:40:54 | 1:40:59 | |
web-site and that these days. But I
think there needs to be a lot more | 1:40:59 | 1:41:06 | |
put in place, especially when it
comes to younger people than myself | 1:41:06 | 1:41:09 | |
trying to get tickets and being,
well, taken for a ride for a lot of | 1:41:09 | 1:41:16 | |
money. Some people can't afford.
Rachel, thank you. Russ thank you | 1:41:16 | 1:41:21 | |
also. | 1:41:21 | 1:41:26 | |
also. We | 1:41:27 | 1:41:27 | |
We contacted all four companies
mentioned by the ASA. | 1:41:27 | 1:41:29 | |
None of them would join us
on the programme but some did send | 1:41:29 | 1:41:34 | |
these statements. | 1:41:34 | 1:41:36 | |
A StubHub spokesperson
said: "StubHub supports | 1:41:36 | 1:41:37 | |
any measures which make
ticket buying easier, | 1:41:37 | 1:41:39 | |
more convenient and more
transparent for fans. | 1:41:39 | 1:41:41 | |
We welcome this opportunity to work
closely with the ASA and we will be | 1:41:41 | 1:41:44 | |
fully compliant with its decision. | 1:41:44 | 1:41:45 | |
We hope that other players
in the ticketing industry, including | 1:41:45 | 1:41:48 | |
primary issuers, follow suit." | 1:41:48 | 1:41:52 | |
And Ticketmaster who owns Seat Wave
and Get Me In said: "Our ticket | 1:41:52 | 1:41:55 | |
resale sites already ensure fans
know exactly what they will pay | 1:41:55 | 1:41:58 | |
at every stage of the buying
process, displaying all fees as soon | 1:41:58 | 1:42:00 | |
as the customer selects and submits
the number of tickets | 1:42:00 | 1:42:03 | |
they are looking to buy. | 1:42:03 | 1:42:04 | |
We will continue to work with both
the ASA and the CMA to further | 1:42:04 | 1:42:07 | |
develop levels of transparency
and consumer protection | 1:42:07 | 1:42:09 | |
within the UK ticketing sector." | 1:42:09 | 1:42:13 | |
Viagogo did not respond
to our request for | 1:42:13 | 1:42:14 | |
interview or for comment. | 1:42:14 | 1:42:20 | |
Let me bring you this update on the
fire at the University Hospital in | 1:42:21 | 1:42:27 | |
Coventry. A spoke person for the
University Hospital Coventry said, | 1:42:27 | 1:42:33 | |
we can confirm that this morning
there has been a small fire in an | 1:42:33 | 1:42:38 | |
out patient building adjacent to the
West wing of University Hospital in | 1:42:38 | 1:42:42 | |
Coventry. The fire service was
called immediately and the fire fire | 1:42:42 | 1:42:50 | |
is now out. We have needed to move a
small number of patients. No further | 1:42:50 | 1:42:57 | |
evacuations are needed and there
have been no injury. We would like | 1:42:57 | 1:43:01 | |
to thank the fire service and our
staff. Confirming that incident has | 1:43:01 | 1:43:06 | |
finished, the fire is out at the
University Hospital in Coventry and | 1:43:06 | 1:43:11 | |
all confirmation that there have
been no injuries. | 1:43:11 | 1:43:15 | |
Cobra, the government's
emergency committee, | 1:43:15 | 1:43:17 | |
are meeting to discuss the suspected
poisoning of a former | 1:43:17 | 1:43:19 | |
Russian double agent. | 1:43:19 | 1:43:22 | |
Sergei Skripal, 66,
and his daughter Yulia, 33, | 1:43:22 | 1:43:23 | |
have spent a third night
in a critical condition | 1:43:23 | 1:43:26 | |
in hospital after being found
unconscious in Salisbury. | 1:43:26 | 1:43:28 | |
Scientists at the UK's
military research facility | 1:43:28 | 1:43:30 | |
at Porton Down are examining
an "unknown substance". | 1:43:30 | 1:43:38 | |
Our Political guru Norman
smith joins me now from | 1:43:38 | 1:43:41 | |
the houses of parliament. | 1:43:41 | 1:43:42 | |
Explain to us the a Cobra meeting,
why are they convened. Cobra brings | 1:43:42 | 1:43:49 | |
together all the officials involved
in any sort of emergency to update | 1:43:49 | 1:43:54 | |
senior ministers on the latest
information. Today, the meeting will | 1:43:54 | 1:43:57 | |
be chaired by the Home Secretary,
Amber Rudd and she will hear not | 1:43:57 | 1:44:01 | |
just from the police involved in the
investigation, but from health | 1:44:01 | 1:44:06 | |
officials about any possible risks
from contamination and hear from the | 1:44:06 | 1:44:11 | |
Security Services to try and build
up a broader picture of the scale of | 1:44:11 | 1:44:15 | |
the threat. But crucial I imagine to
today's meeting will be whether | 1:44:15 | 1:44:20 | |
there is any information about the
poison that was used. That seems to | 1:44:20 | 1:44:25 | |
be the key next step in trying to
establish who was responsible for | 1:44:25 | 1:44:28 | |
this. Once you know the poison, then
you can begin to work out where it | 1:44:28 | 1:44:35 | |
came from and who may have had
access and who would have been able | 1:44:35 | 1:44:39 | |
to use it and how it was transported
and build up a bigger picture, which | 1:44:39 | 1:44:44 | |
enables you to start putting
together who might be responsible. | 1:44:44 | 1:44:47 | |
So the key thing I imagine the Home
Secretary will want to know is | 1:44:47 | 1:44:53 | |
whether there is any outcome on the
toxicology reports. The indicates so | 1:44:53 | 1:44:59 | |
far is this may still take some
time. That may still be having to | 1:44:59 | 1:45:04 | |
wait for the results of toxicology
reports. That means the diplomatic | 1:45:04 | 1:45:11 | |
response may also have to be on
hold. Because yesterday Boris | 1:45:11 | 1:45:17 | |
Johnson went full throttle and only
he said he wasn't blaming Russia, he | 1:45:17 | 1:45:21 | |
went close to it and it seemed clear
he believes it was a Russian-backed | 1:45:21 | 1:45:29 | |
attack. Later on what will be
interesting when we hear from | 1:45:29 | 1:45:33 | |
Theresa May at Prime Minister's
questions and she will be asked | 1:45:33 | 1:45:36 | |
about it, whether she rose in behind
Boris Johnson in blaming the Russian | 1:45:36 | 1:45:42 | |
state and Vladimir Putin or whether
she holds back. I think that will be | 1:45:42 | 1:45:48 | |
an important nuance from which we
can judge whether the Government | 1:45:48 | 1:45:51 | |
really is convinced that this was
directed and orchestrated by Moscow. | 1:45:51 | 1:46:00 | |
The on the government. In UK ran out
of gas we turned to Russia. Post | 1:46:03 | 1:46:11 | |
Brexit there will be a greater
reliance on Russia. -- this is going | 1:46:11 | 1:46:14 | |
to be a tricky line for the
government to tread. There is a | 1:46:14 | 1:46:19 | |
really difficult line that has to be
walked. It is usually problematic. | 1:46:19 | 1:46:24 | |
Not least because Russia is a very
powerful country. It is rearming, | 1:46:24 | 1:46:29 | |
quite willing to flout international
law, to defy the West. And there was | 1:46:29 | 1:46:34 | |
no clear sign that the sanctions
imposed on it already over Ukraine | 1:46:34 | 1:46:37 | |
and the Crimea have in any way
reshaped Vladimir Putin's behaviour. | 1:46:37 | 1:46:42 | |
He seems willing to bear the
economic cost of sanctions. | 1:46:42 | 1:46:48 | |
Secondly, there is the difficulty,
can Britain, on its own, | 1:46:48 | 1:46:51 | |
meaningfully hurt President Putin
without working with other | 1:46:51 | 1:46:58 | |
countries. What works against that
is the Alexander Litvinenko factor. | 1:46:58 | 1:47:05 | |
If this is Alexander Litvinenko Mach
two, the pressure for the government | 1:47:05 | 1:47:09 | |
to act is enormous. Because after
that murder the British government | 1:47:09 | 1:47:16 | |
didn't do much and some people
accused it of appeasement. This is | 1:47:16 | 1:47:19 | |
the option to turn the other cheek
and do nothing. There will be a | 1:47:19 | 1:47:25 | |
premium on a robust response. I
would suggest, looking at things | 1:47:25 | 1:47:29 | |
like perhaps saying that officials
cannot go to the World Cup probably | 1:47:29 | 1:47:32 | |
do not do it. It'll have to be much
more significant. Finding the | 1:47:32 | 1:47:39 | |
mechanism to do that is still very
difficult. Irrespective of who | 1:47:39 | 1:47:45 | |
carried this attack out of the UK
street, that in itself is a worry | 1:47:45 | 1:47:50 | |
for the government, that this can
happen on our streets. It is a | 1:47:50 | 1:47:55 | |
complete breach of normal
international rules. States don't go | 1:47:55 | 1:48:02 | |
around murdering a the Citizens'
individuals on the streets. How far | 1:48:02 | 1:48:10 | |
those who were involved in espionage
and are now living in Britain are | 1:48:10 | 1:48:14 | |
afforded protection, I suspect, will
be another area which might be | 1:48:14 | 1:48:18 | |
looked at. Although the signs are
when you have these swaps it is | 1:48:18 | 1:48:23 | |
almost taken as a given that you
then do not go after the former | 1:48:23 | 1:48:27 | |
spies and seek to eliminate them.
Because that undermines the idea of | 1:48:27 | 1:48:33 | |
prisoner swaps. Why do it if your
guys will be bumped off anyway? It | 1:48:33 | 1:48:38 | |
undercuts the value of switches.
Russia's interest, -- in Russia's | 1:48:38 | 1:48:44 | |
interest in the west's interest.
Maybe this isn't a Russian state | 1:48:44 | 1:48:49 | |
sponsored attack, because what they
get out of it? Don't they undermine | 1:48:49 | 1:48:54 | |
their possibility of having swaps in
the future. There is also questions | 1:48:54 | 1:48:57 | |
over why on earth kill the daughter,
Yulia, the publicity from that isn't | 1:48:57 | 1:49:08 | |
perhaps something Vladimir Putin
would want. There are loose threads | 1:49:08 | 1:49:12 | |
here. It is probably too early to
say this is the action of the | 1:49:12 | 1:49:16 | |
Russian state. Although clearly that
appears to be the thinking in the | 1:49:16 | 1:49:19 | |
Foreign Office. Thanks very much. | 1:49:19 | 1:49:23 | |
Saudi Arabia's Crown Prince,
Mohammed Bin Salman, | 1:49:23 | 1:49:25 | |
is beginning a three-day
visit to Britain. | 1:49:25 | 1:49:28 | |
He'll have lunch with
the Queen and hold talks | 1:49:28 | 1:49:31 | |
with the Prime Minister
later this afternoon. | 1:49:31 | 1:49:32 | |
The Government regards Saudi Arabia
as an important strategic ally - | 1:49:32 | 1:49:35 | |
but protest marches are planned
by campaign groups angered | 1:49:35 | 1:49:37 | |
by Saudi's role in the war in Yemen. | 1:49:37 | 1:49:44 | |
Let's discuss this further with:
Doctor Salwa Nugali, | 1:49:44 | 1:49:47 | |
she's a professor of
American Literature, | 1:49:47 | 1:49:48 | |
who lives in Riyadh,
the capital of Saudi Arabia. | 1:49:48 | 1:49:51 | |
Professor Fawaz Gerges,
professor of Middle East studies | 1:49:51 | 1:49:55 | |
at the London School of Economics. | 1:49:55 | 1:49:59 | |
And Chris Nineham,
Vice Chair of Stop the War, | 1:49:59 | 1:50:02 | |
a campaign group concerned | 1:50:02 | 1:50:03 | |
about human rights
and the war in Yemen. | 1:50:03 | 1:50:08 | |
Also, a journalist and commentator
on Middle East current affairs. She | 1:50:08 | 1:50:11 | |
is writing a book about Saudi women.
Thank you for joining us. Tell us | 1:50:11 | 1:50:16 | |
about the crown prince. And his
popularity in Saudi. I've been | 1:50:16 | 1:50:24 | |
spending a lot of time lately in
Saudi. The euphoria is visible when | 1:50:24 | 1:50:29 | |
you visit Saudi Arabia. Especially
with the young. They feel this is | 1:50:29 | 1:50:33 | |
somebody who represents them. We had
quite old Kings lately and Crown | 1:50:33 | 1:50:38 | |
Princess. So I think for the young
he is the one who represents them, | 1:50:38 | 1:50:44 | |
or that is what they feel. -- Crown
Princes. Especially for women, these | 1:50:44 | 1:50:50 | |
women were fighting to drive. Not
that it is very important to them, | 1:50:50 | 1:50:56 | |
but there is the guardianship
problem, which is more important for | 1:50:56 | 1:51:01 | |
a woman... Please explain that our
viewers. Saudi women have to have a | 1:51:01 | 1:51:05 | |
party with them when they go out and
they cannot drive... They have to | 1:51:05 | 1:51:09 | |
have regarded with them when they
travel. They have to take permission | 1:51:09 | 1:51:12 | |
when they travel. But lately,
especially in the big cities, and | 1:51:12 | 1:51:19 | |
the Eastern province, these girls
have very good fathers that allow | 1:51:19 | 1:51:22 | |
them to travel. They go on the
Internet, they have the password, | 1:51:22 | 1:51:28 | |
they put it on their passport they
can travel. It doesn't mean all | 1:51:28 | 1:51:33 | |
Saudi women can do that. Many can't
because Saudi Arabia is a very | 1:51:33 | 1:51:37 | |
conservative society. To be honest,
successively the Kings and Crown | 1:51:37 | 1:51:46 | |
Princes have been more liberal than
the population. Saudi Arabia is a | 1:51:46 | 1:51:50 | |
very young population. | 1:51:50 | 1:51:57 | |
very young population. There is
confusion, shall we put it, in Saudi | 1:51:57 | 1:52:01 | |
Arabia. You have the Crown prince
who is trying to remove the ban on | 1:52:01 | 1:52:05 | |
driving for women, saying there will
be less segregation, women might be | 1:52:05 | 1:52:09 | |
allowed to go to football matches
and things. But there is also their | 1:52:09 | 1:52:14 | |
involvement in the war in Yemen. The
war in Yemen is controversial. Saudi | 1:52:14 | 1:52:18 | |
Arabia is leading a coalition
against Islamic State to restore the | 1:52:18 | 1:52:24 | |
legitimate Yemeni government which
was ousted. This group has killed | 1:52:24 | 1:52:30 | |
more than 10,000 people. Millions of
people are on the verge of | 1:52:30 | 1:52:33 | |
starvation. The UN calls the war is
the world's worst humanitarian | 1:52:33 | 1:52:40 | |
crisis. What has happened in Yemen
in the past three years has become | 1:52:40 | 1:52:45 | |
the war a proxy between Saudi
Arabia, Yemen, and Iran. Iran | 1:52:45 | 1:52:50 | |
supports the group who took power
three years ago. Yemen is the soft | 1:52:50 | 1:52:56 | |
belly of Saudi Arabia. The challenge
now is to end the war. This | 1:52:56 | 1:53:00 | |
particular visit is important. I
hope Britain and European countries | 1:53:00 | 1:53:04 | |
would really play a major role to
try to end this particular war by | 1:53:04 | 1:53:08 | |
pressuring Iran to end its support
for that group and allowing Saudi | 1:53:08 | 1:53:14 | |
Arabia to reach a political
settlement. What we have now is that | 1:53:14 | 1:53:18 | |
Yemen is fighting for survival as
the Yemeni state. It is the poorest | 1:53:18 | 1:53:23 | |
country in the Arab world. The
infrastructure has been destroyed. | 1:53:23 | 1:53:27 | |
That is why Saudi Arabia is very
much involved because it feels that | 1:53:27 | 1:53:31 | |
Iran is really trying to get bogged
down in the killing fields of Yemen. | 1:53:31 | 1:53:38 | |
In that case is it important we have
the Crown Prince of visiting the UK | 1:53:38 | 1:53:42 | |
so that the pressure can be exerted
on it to stop the War in Yemen. This | 1:53:42 | 1:53:47 | |
is the worst thing we could do. We
are rolling out the red carpet for | 1:53:47 | 1:53:51 | |
the person who is the main
protagonists, the main organiser of | 1:53:51 | 1:53:55 | |
the war in Yemen. They are
conducting not just these terrible | 1:53:55 | 1:53:58 | |
bombing raids but they are
blockading the ports, they are in | 1:53:58 | 1:54:02 | |
contravention of all sorts of UN
demands. This isn't a meeting about | 1:54:02 | 1:54:07 | |
human rights or a meeting about
peace, justice in the Middle East, | 1:54:07 | 1:54:10 | |
this is a meeting between one of the
most violent countries. They hop of | 1:54:10 | 1:54:15 | |
violence in the Middle East. And the
country that provides it with more | 1:54:15 | 1:54:18 | |
arms than anywhere else in the
world. -- a hub of violence. Britain | 1:54:18 | 1:54:24 | |
sells billions and billions of
pounds worth of weapons to Saudi | 1:54:24 | 1:54:28 | |
Arabia every year. I will get your
response in a moment. I want to | 1:54:28 | 1:54:33 | |
bring in the Doctor on the line in
Riyadh. How do you react to that, | 1:54:33 | 1:54:40 | |
that the Crown Prince shouldn't be
welcomed in Britain because of the | 1:54:40 | 1:54:43 | |
war Yemen? It's ridiculous. | 1:54:43 | 1:54:51 | |
war Yemen? It's ridiculous. How do
you want to create peace if you | 1:54:52 | 1:54:55 | |
don't negotiate? If you don't accept
all parties at the table to | 1:54:55 | 1:54:58 | |
negotiate and find a solution? Do
you think it is the right approach | 1:54:58 | 1:55:03 | |
by the British government not to
bring the Crown Prince over here to | 1:55:03 | 1:55:06 | |
specifically talk about that, but on
the sidelines bring that into the | 1:55:06 | 1:55:10 | |
discussions? Whatever. It is at the
beginning. It is the beginning to | 1:55:10 | 1:55:16 | |
bring him in, to try to create a
dialogue, a negotiation, a | 1:55:16 | 1:55:21 | |
discussion, to find a solution to
the problem. You don't end the | 1:55:21 | 1:55:26 | |
problem by isolating people from
coming into the table and talking. | 1:55:26 | 1:55:32 | |
Is that a fair point? We need to
have business ties with Saudi | 1:55:32 | 1:55:36 | |
Arabia. If we are looking ahead post
Brexit Benny to be trade deals with | 1:55:36 | 1:55:40 | |
people and different countries
around the world. -- post Brexit | 1:55:40 | 1:55:45 | |
that we need to have trade deals
with people. Pressure can be exerted | 1:55:45 | 1:55:51 | |
on the sidelines, for example. There
are 194 countries in the world. Most | 1:55:51 | 1:55:56 | |
of them do not behead people in
public on a regular basis. Most of | 1:55:56 | 1:56:00 | |
them don't drop cluster bombs on
their neighbours. If we are going to | 1:56:00 | 1:56:03 | |
have anything approaching a policy
that needs to be certain standards. | 1:56:03 | 1:56:08 | |
Saudi Arabia is one of the most
authoritarian and brutal regimes in | 1:56:08 | 1:56:12 | |
the world which is currently
creating a desperate humanitarian | 1:56:12 | 1:56:16 | |
catastrophe. But it is also making
changes. Hang on. If we want to talk | 1:56:16 | 1:56:21 | |
about anything, we should be talking
about ending that war and now. There | 1:56:21 | 1:56:26 | |
are changes, there are concessions,
it won't happen quickly. I think | 1:56:26 | 1:56:32 | |
there is this image that my
colleague here is talking about. | 1:56:32 | 1:56:36 | |
However, in reality, if you go to
Saudi Arabia they feel it is an | 1:56:36 | 1:56:40 | |
unnecessary war and they were forced
into it. I visited an area next to | 1:56:40 | 1:56:45 | |
Yemen. I was hearing the
bombardment. Saudi Arabia received | 1:56:45 | 1:56:48 | |
90 ballistic missile is. Two
missiles hit Riyadh. I'm not sure | 1:56:48 | 1:56:56 | |
Saudi Arabia is very happy about
spending all the billions on this | 1:56:56 | 1:57:00 | |
war. Also this idea they just like
to have war. Iran, in fact, is | 1:57:00 | 1:57:08 | |
circulating many countries in the
area. They already dominate Iraq, | 1:57:08 | 1:57:13 | |
Lebanon, Syria, they are trying to
do the same with Bahrain, so this is | 1:57:13 | 1:57:17 | |
not a war Saudi Arabia is happy
about, I think. My take on it is | 1:57:17 | 1:57:23 | |
that human rights, economic trades,
are not exclusive. For your viewers, | 1:57:23 | 1:57:32 | |
the British hope that the Crown
Prince has a modernisation programme | 1:57:32 | 1:57:37 | |
for Saudi Arabia, you are talking
about hundreds of billions of | 1:57:37 | 1:57:40 | |
pounds. The British hope that there
would be investment in the next ten | 1:57:40 | 1:57:47 | |
years from Saudi Arabia. That's
important for Britain. I also think | 1:57:47 | 1:57:51 | |
Britain and other European countries
have a moral and ethical | 1:57:51 | 1:57:55 | |
responsibility to try to end the war
in Yemen. It's very essential. This | 1:57:55 | 1:57:59 | |
is real. At the end of the day, we
must engage the Saudis in order to | 1:57:59 | 1:58:05 | |
bring about the end of this war. Is
this the man to do it? Will he end | 1:58:05 | 1:58:11 | |
the war in Yemen? I have no doubts
about it. He started it, I hope he | 1:58:11 | 1:58:17 | |
ends it. We are out of time. Thank
you for your company today. We will | 1:58:17 | 1:58:23 | |
carry on this discussion. Have a
good day. | 1:58:23 | 1:58:25 |
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