Property Agents The Apprentice


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£250,000, it's an acorn which we want grown into a great oak tree.

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Lord Sugar is on the hunt for a brand-new business partner.

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If you think this process is tough, it's just got a whole lot tougher.

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Over the next 12 weeks, you are out of your comfort zone.

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Ready to fight for his funding, 18 aspiring entrepreneurs.

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Supply and demand, that's what this is about.

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I'm demanding the answers, you had better bloody well supply them.

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On the table, a quarter million pound investment

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and a 50-50 partnership with Britain's toughest backer.

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You haven't used any of your skills, any of your knowledge,

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mistake on that, mistake on this, straight in the bin.

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-Rich, come on!

-Let's go, mate.

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It's a deal worth battling for.

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I sold the most yesterday.

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-You did yesterday, but this morning you didn't.

-Whatever.

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18 candidates.

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-Hang on.

-Common sense prevails.

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We're going to be explosive.

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12 testing weeks.

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-I really don't know what to do.

-I messed up a bit, didn't I?

-Get in!

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One life changing opportunity.

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You're fired. You're fired.

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This is a bad call on strategy.

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You're fired.

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Previously on The Apprentice...

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You need to throw a party to remember.

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Two birthdays.

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Go!

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20 tough customers.

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Keep going.

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-In, out, in, out, shake it all about. Do you know this song?

-That's old.

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Gary's mixed messages...

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-Is there any no-nos?

-I've got a nut allergy.

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-So there's no nuts in there?

-It may contain nuts.

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..were hard to swallow.

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That type of thing would be a big risk for Julie.

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And David's poor printing...

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It's back to front.

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Cut the top off so there's no happy birthday.

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..cost them dear.

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It's not the quality we were looking for, I think it's a no.

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On Selina's team...

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I don't have children, I don't like them.

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But that's not to say I'm not brilliant at putting on a children's event.

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..Richard riled teammate Vana.

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I got everything sorted with the cake.

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Don't come back to me with the cake.

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He got really mad at me, it was really awkward.

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But in the boardroom...

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Connexus, you won it.

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..a celebration.

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They loved it, I don't know why, but they loved that.

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Charleine...

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-Goodbye, boys.

-Where are you going?

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..was going nowhere fast.

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You, young lady, jumped up thinking you were scot-free, but I'm sorry.

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Gary got a roasting.

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First rule of party planning is don't poison the client.

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But for David, the party was over.

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£175 wasted on these T-shirts.

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You're fired.

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Thank you very much, Lord Sugar.

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He became the tenth casualty of the boardroom.

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Now, eight remain to fight for the chance to become

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Lord Sugar's business partner.

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6am.

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Good morning.

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For the candidates, a special delivery.

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Guys, you need to get up.

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Lord Sugar wants us to meet him at the South Bank Tower.

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-What did you say?

-South Bank Tower.

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South Bank Tower? What's that?

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-The tower on the South Bank.

-Whay!

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I've got a hard hat. I've just done my hair.

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Bloody hell, do you think that's how you wear a helmet, mate?

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-Yes, mate, yeah.

-That's the back.

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LAUGHTER

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I really hope the teams don't change.

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My dream scenario would be we all stay as we are.

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I can't see Charleine going, "I'd really like Richard to come back."

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I can't see us saying, "I'd really like Selina to come back."

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-Don't fancy Selina coming over then?

-That would be good, Gary.

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Whoever they take, I just hope it's not going to be too much of a catastrophe for the team.

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-South Bank Tower.

-"South Bank Tower. Living high."

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Wow.

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We're very high.

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-Good morning.

-ALL:

-Good morning, Lord Sugar.

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This building was originally built in the '70s, and is now undergoing

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major construction, adding 11 new floors of luxury apartments.

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There's many things I've asked candidates to do.

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We've sold coffee, we've sold flowers, but for this task,

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you're going to sell the priciest product of them all.

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Property.

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I've found two developers who are about to

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launch their range of luxury apartments.

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You have to pitch to represent them

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and become sales executives on their behalf,

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with the opportunity to sell property worth millions of pounds.

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You'll also be selling mid-range properties.

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The team that makes the most amount of money,

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as far as commissions are concerned, will win.

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And in the losing team, at least one of you will be fired.

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Now, I think it's time to even up the teams.

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Selina, go over to Versatile.

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-So, everything clear?

-ALL:

-Yes, Lord Sugar.

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All right, off you go.

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Working in new developments,

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teams have two days to sell apartments off-plan.

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-Welcome to the team, Selina.

-Happy to be here again.

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-First time to work with you.

-Yeah.

-Throughout the whole process.

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First, the rookie realtors need leaders.

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I want to put myself forward straightaway. I love to sell.

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I've got a business that does property rentals.

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Never sold a property before, but I can sell pretty much anything else.

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-OK. Lead the way.

-Thank you very much, guys.

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On the other team...

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I want to do it.

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When I was at university, I was an estate agent to fund my studies.

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..project manager sorted.

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All in favour? Let's do it. All right.

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Next, decide who sells high-priced apartments.

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-I think the product manager needs to go there.

-I'm going high-end.

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And who take on more affordable flats.

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Who wants to go into that mid-range team today?

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I would like to look at the high-end for myself.

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To go in and do the sales and stuff for them.

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Has anybody else got any thoughts on that?

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My parents are architects,

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so I grew up going to a lot of building sites and seeing

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a lot of different apartments that they were working on.

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I've been exposed to the world and how it works

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and how the new builds are actually sold.

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Look, I mean, Scott, you may not be happy with this, but would you...?

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At the end of the day, you're the project manager, make your decision.

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That decision's made then.

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-So, sorry, buddy.

-Don't say sorry, it's fine.

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So, my initial thoughts on splitting the teams are myself and Selina

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to go to the high-end and Charleine and Gary to go to the mid-range.

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Having that mix so we can appeal to both sides.

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-I'd have liked to go to the high-end with you.

-Yeah.

-Yeah.

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I really want to go to the high-end.

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Well, I'm going to stick with that anyway. That's how it's going to go.

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'I know that Selina and Charleine have knocked heads.'

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I don't like to get involved in silly little arguments,

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but if I'd put them together today,

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it would have been an absolute nightmare.

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No negativity, everybody get on. Everybody work very well together.

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-Yeah.

-Stay positive throughout. Fantastic.

-Good luck.

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11am.

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I want to own my own tower block. The Valente Towers.

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I might even call it Valentino Towers just for Lord Sugar.

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Oh, you would, wouldn't you?

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Half of each team set off to start selling mid-range flats.

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Richard has a tendency to almost take over.

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What I want to see is Vana really stand up for herself.

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The rest will pitch to represent high-end developments.

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In the pitches, I will do an intro.

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If you can make sure you get comprehensive notes

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on all the features of the rooms.

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Newly spruced-up Stratford.

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Destined to be the area's tallest residential tower,

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Manhattan Loft Gardens.

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So, this is our show flat.

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Wow, it's beautiful!

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A chance to charm CEO Harry Handelsman.

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Double fridge, and this is your freezer.

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Oh, my gosh, this is my dream.

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-First impressions is amazing.

-Thank you very much.

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My parents are architects in New York, so I'm...

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-Then it's an easy conversation.

-Yeah.

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I care about architecture, I care about concept.

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I care about how people can interact.

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-KARREN:

-I think they did really well.

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Vana understood that the man was very passionate about his building

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and talked architecture with him. I think the guy was very impressed.

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I have to say that we love this experience.

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We felt it from the moment we saw your office.

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And seeing the building, it's really incredible.

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We're really good salespeople

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and we think that we would be able to sell your properties.

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-Nice meeting you.

-I think it went great.

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I think he really bought into us as well.

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I think that we are actually quite a strong proposition for it.

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Next to check out luxury living...

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-Morning.

-..Joseph and Selina.

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What we need from you is as much information about the project

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as possible so we can maximise our selling potential.

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What does it mean, as much as possible?

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Let's just start, let me guide you.

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We have floor-to-ceiling windows

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and it's going to give you an incredible vista. It's vast.

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Yes, it is expensive,

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but I believe the growth in the area is going to be stupendous.

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Selina and Joseph walked into the showroom and instead of going "Wow!"

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they showed no reaction whatsoever.

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I think the developer was really disappointed.

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He's so passionate about his project.

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What is important is that the sales person really understands,

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feels, gets what it is all about.

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Any questions?

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Pricing, I suppose. How much are the flats going to be?

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Because we need to maximise our commission rates

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to get as much money as possible.

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Look, what is important is not the price.

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What is really important is your understanding of the product.

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Joseph wants to earn a big, big commission.

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He wants to sell the most expensive apartments.

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He went steaming in far too bullish

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and I think that was a poor business decision.

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South London...

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Without sounding too up our own arses,

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there's two of the best sellers

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-within the process in this car.

-Yeah.

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I would definitely agree with that.

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..laid on by Lord Sugar...

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Hi. Ben, the manager.

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..for Brett and Scott, a converted printworks near Clapham.

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-This is the mock-up show flat. It is only a studio apartment.

-OK.

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Er, the space here is going to be a cupboard

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which will have your washer-drier in.

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Flats start at £320,000.

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Completion will be around February 2016.

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Use all your tools and you'll get some sales!

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-And this is the biggest one we've got! So...

-SCOTT LAUGHS NERVOUSLY

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In Lewisham, a former office block for Gary and Charleine.

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This is a studio suite.

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Cheapest flats - £350,000.

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And over to the bedroom area.

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This gives you an idea of fixtures and fittings.

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I think I could adapt to this. Nice shower, nice throne.

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I think he needs to stay in here.

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Yeah, I could do with a moment, but I don't want to put the clients off.

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-Shall we get going?

-Let me show you to your desks.

-Thank you!

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Back in Clapham...

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Bear with me two secs.

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I'm just coming outside to see if I can find you.

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..for sales executive Scott...

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-Hello!

-Ah!

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..a chance to seal an early deal.

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-Come on in.

-This is a studio?

-It is, yeah.

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These are obviously the walls.

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So this area here would be for your washing machine and...

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It would be for your fridge.

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-So, which one?

-What this would be - sorry to interject -

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this is actually your wardrobe space,

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so you'll have a sliding door here.

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Secondary to that is where your washing machine and that would be.

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So we've also got lovely surfaces, erm...

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Yeah.

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And when is the completion date?

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Completion is in 20... I've got it written down here.

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It's 2017. February.

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Scott's making a terrible mess of things.

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If you come through here, I'll take you to the bathroom.

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He doesn't know what the development is completed,

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he doesn't know where the washing machine goes

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compared to where the fridge freezer goes.

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In fact, I'm not sure what he does know.

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This would be walking into the dining room,

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but there's a lot of space here.

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-BRETT:

-Scott?

-Yeah.

-It's the lounge

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-and the dining room would be though there.

-Sorry, the lounge.

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The pitch was OK. I mean, it wasn't great.

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-Fantastic.

-Thank you.

-Have a nice evening. Take care.

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I was stood there thinking, "What are you doing?!"

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Yeah, it was just a train crash.

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Next high-end pitch, property hotspot Canary Wharf,

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site of future landmark, Maine Tower.

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Your big selling point is the fact that

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you're on the doorstep of Canary Wharf.

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Selling the dream, company executive David Galman.

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Both for employers, for your social life,

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for absolutely everything, it's all there.

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With results decided on commission earned...

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I think me and Selina are the best.

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..Joseph takes a punt.

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But I don't think we come cheap.

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And we were thinking to work on maybe a 4% commission rate

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with a bonus.

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4%?

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No, miles away. 1.5% and I won't move. I promise you.

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Don't try.

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Fair enough.

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-CLAUDE:

-Joseph has done it again.

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He's being very pushy, but really, Selina should have stepped in.

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Great, thank you!

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How can they expect to win over potential buyers

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when they can't even win over David?

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-I think that went well.

-Mm-hm.

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Are we walking through that water?

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Next to visit Canary Wharf...

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-O-M-G!

-..Richard and Vana...

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..touring the only available show flat.

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This is to show you a typical finish.

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Specification has been advanced for the site over the road,

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but the reality is, this is a small one-bedroom flat.

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We're looking to do a lot in a day

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and we're going to really smash it hard.

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-He actually worked in property.

-I marketed in the area, yeah.

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Yeah, and I've worked actually in Canary Wharf

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and I hope that you consider us strongly

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because we like Canary Wharf

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-and we really enjoyed meeting with you today.

-Pleasure.

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Richard and I play off each other well in the sales pitches.

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I think he took comments on board from the last task

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because he's not as bossy and he's actually giving me an input.

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So I hope that the developer chooses us to represent his property.

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Decision time...

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Stratford, unproven property track record but glossy showroom...

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Stratford was a sexier option and I'm concerned Canary Wharf's

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showroom space is going to be so ugly for us to show.

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..or Canary Wharf.

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No floor plans, show flat under construction, but a property hotspot.

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I don't think a property in Canary Wharf requires any negotiation.

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-It's very hot. Going to go with Canary Wharf?

-OK.

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Canary Wharf is a brand in itself.

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Canary Wharf is more of a brand name,

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-so I think we should go with that.

-Decision made.

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With both teams choosing the same location...

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David? How are you doing? It's Richard Woods here from Connexus.

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..the developer will decide.

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We would love it if you would be kind enough to let us

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sell some properties for you tomorrow.

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'I thought you were very professional.

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-'So that's a yes from us.'

-Amazing!

-That's fabulous.

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-Thank you so much!

-Whoo!

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-LINE RINGING

-Hi, David. It's Joseph.

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'Erm, unfortunately for you, I've chosen Richard and Vana.

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'I think they were a bit more polished.

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'I wouldn't feel comfortable putting yourself

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'in front of clients of mine.

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'It doesn't sit that well with me.'

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Right. Thank you very much anyway.

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Well...

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that's a shame.

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He didn't feel you were suited to his company.

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That sounds like a personal thing.

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I don't know if he was talking about me specifically, was he?

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-Or both of us in general.

-Don't know.

0:17:300:17:31

-He said the other guys were more polished.

-Yeah.

0:17:310:17:34

I feel slightly offended.

0:17:340:17:35

I don't know why he thinks that Richard or Vana

0:17:350:17:37

could represent his properties better than us.

0:17:370:17:40

The client's feedback was that we weren't polished enough, erm,

0:17:400:17:44

and I don't feel that it was specifically aimed at me.

0:17:440:17:47

Having lost out on Canary Wharf...

0:17:500:17:52

-Good to see you again.

-Lovely to see you again, sir.

0:17:520:17:55

..for Joseph and Selina, it's Stratford.

0:17:550:17:57

One piece of advice - skip suspenders.

0:17:570:18:00

You don't need pink shirts. Just really relaxed

0:18:000:18:03

-and lots of luck. I'm sure you'll do really, really well.

-OK.

0:18:030:18:06

7pm.

0:18:060:18:08

Hi, Anthony! Sorry, hi, is that Anthony?

0:18:080:18:11

..two hours...

0:18:110:18:12

Where are you from, by the way? Are you Italian?

0:18:120:18:14

From Brazil!

0:18:140:18:15

..to book in buyers for tomorrow.

0:18:150:18:17

Back-to-back from nine till two o'clock.

0:18:170:18:19

'If I'm getting in rental against what I'm paying out,

0:18:190:18:22

'what's my return roughly?'

0:18:220:18:23

I'll work it out as a return for you and then give you a call back.

0:18:230:18:26

'Brilliant.'

0:18:260:18:27

So what was the question?

0:18:270:18:29

He wanted to know what his return would be back.

0:18:290:18:31

-Return?

-Yeah.

0:18:310:18:32

Pfft.

0:18:340:18:35

I look forward to seeing you tomorrow at 12pm.

0:18:350:18:37

Do you know what you're looking to spend?

0:18:370:18:39

'Around the one million mark.'

0:18:390:18:41

In Lewisham...

0:18:410:18:42

Built-in sink. Built-in toilet. Very modern. Very smart, isn't it?

0:18:420:18:47

-..Charleine...

-It's south-facing.

-..pitching a £350,000 flat.

0:18:470:18:53

-So do you want to snap this one up tonight before it goes?

-Yep.

0:18:530:18:56

Yep? Perfect.

0:18:560:18:57

I am ecstatic!

0:18:570:18:59

Congratulations. It was a pleasure doing business with you.

0:18:590:19:02

Deposit taken, deal done.

0:19:020:19:05

£350,000!

0:19:050:19:08

Yeah!

0:19:080:19:09

You could buy a street in Wales for that money!

0:19:090:19:12

Wow!

0:19:120:19:14

Appointments fixed,

0:19:140:19:16

tomorrow, all developments open for business.

0:19:160:19:19

I might not have the most eloquent of accents, but I can really sell.

0:19:210:19:27

Joseph did make a big mistake not taking me on the high-end.

0:19:270:19:31

-Well done.

-Yeah.

0:19:310:19:33

6am.

0:19:400:19:42

He didn't think I looked cool enough in my braces yesterday.

0:19:420:19:45

-He said I looked too corporate.

-Really?

-No pink shirts.

0:19:450:19:48

So I've tried to mimic his outfit this morning,

0:19:480:19:50

-so hopefully he's going to be impressed.

-Yeah.

0:19:500:19:53

For both project managers...

0:19:530:19:55

Morning, guys.

0:19:550:19:56

..a chance to rally sale squads.

0:19:560:19:58

We had our first meeting yesterday. There was a couple of mistakes made.

0:19:580:20:01

I don't want you to miss deals because you have one bad experience.

0:20:010:20:05

-Push for two each.

-HE SIGHS

0:20:050:20:06

-This is not that difficult.

-Thank you very much. We appreciate that.

0:20:060:20:09

Wicked.

0:20:090:20:10

Congratulations, Charleine.

0:20:100:20:12

Great sale last night.

0:20:120:20:13

So, guys, strategy for the day -

0:20:130:20:15

me and Selina are going to the same place...

0:20:150:20:18

-You want to keep it the same?

-Yeah.

0:20:180:20:20

I had massive passion for being on the high-end team.

0:20:200:20:24

The thing that came up yesterday was that we weren't polished enough,

0:20:240:20:27

compared to, like, say Richard and Vana and that's what...

0:20:270:20:30

But I wouldn't say you were more polished than me, Selina.

0:20:300:20:32

That's not what I'm saying. It's more about client base.

0:20:320:20:35

I've dealt with lots of international clients

0:20:350:20:37

-and members of the royal family...

-Have you ever bought a house?

0:20:370:20:39

-Ever sold one?

-No, but it's not just about the product is it?

-Yeah.

0:20:390:20:42

-Well, let's not get into an argument.

-No, no, I'm not!

0:20:420:20:45

Just for the team, it's too awkward to change now.

0:20:450:20:48

Selina is cheeky.

0:20:480:20:49

She just said that I'm not polished enough to sell at the high-end.

0:20:490:20:54

I find her a very judgmental, insulting person.

0:20:540:20:56

I think that is very unpolished for a businessperson.

0:20:560:21:01

-It is what it is.

-Yep.

-Yep.

-So... It's staying the same.

0:21:010:21:05

-All right, guys.

-Good luck then, guys. Let's make a move.

0:21:050:21:08

Teams have ten hours to sell as many properties as possible.

0:21:110:21:16

How about these? I think these look nice.

0:21:160:21:17

Jam tarts.

0:21:170:21:19

Every client they sweet-talk...

0:21:190:21:22

Ladies like chocolates.

0:21:220:21:23

-Milk Tray?

-Yeah, absolutely!

0:21:230:21:26

..will net them a 1.5% commission.

0:21:260:21:30

Better put your arms down, mate.

0:21:300:21:32

-Sweating?

-Yeah.

0:21:320:21:33

-Hi, Elizabeth?

-Scott?

0:21:330:21:35

Scott, lovely to meet you.

0:21:350:21:36

-I'm Charleine.

-Hello, I'm Sehrish.

0:21:360:21:38

-JOSEPH:

-By the time this is built,

0:21:380:21:40

Stratford's regeneration is going to be outstanding.

0:21:400:21:43

So do you have much knowledge in Clapham at all?

0:21:450:21:48

Scott praising the virtues of South London living.

0:21:480:21:51

So we're just here and it's very highly populated by everybody.

0:21:510:21:56

You know, everybody's enjoying the Clapham.

0:21:560:21:59

And also you've got absolutely everything.

0:21:590:22:01

Dry cleaners, off-licences...

0:22:010:22:03

Fish and chips.

0:22:030:22:05

We've got everything here.

0:22:050:22:07

I'm just going to take you over to the showroom.

0:22:070:22:09

Welcome to the studio.

0:22:090:22:13

OK.

0:22:130:22:15

So, erm, it's a nice open space for the windows to have the sun

0:22:150:22:18

come in throughout the day and the night.

0:22:180:22:20

-Are you going to give any discount?

-What would you...like?

0:22:230:22:28

-CHUCKLING:

-I don't know.

0:22:280:22:29

It has to come from your mouth.

0:22:290:22:32

I would be happy to offer just you guys - don't tell anyone else,

0:22:320:22:35

obviously - a 1% discount on the overall cost.

0:22:350:22:39

-How does that sound?

-We'll have to think about it.

-OK.

0:22:390:22:42

It's a tough old game. I mean, you do the best you can.

0:22:440:22:46

Take care. Thank you.

0:22:460:22:48

It's down to your clients, it's down to preference, it's down to people,

0:22:480:22:51

how they feel, what they want, it's really hard.

0:22:510:22:54

In Canary Wharf...

0:22:580:23:00

Thank you so much for coming down to see us today. Really appreciate it.

0:23:000:23:03

..with properties priced up to £1.4 million,

0:23:030:23:07

Richard and Vana deliver sugar-coated sales patter.

0:23:070:23:11

Canary Wharf has a brand name to it

0:23:110:23:13

that just makes it really attractive.

0:23:130:23:16

The road's nice, it's sort of tree-lined,

0:23:160:23:18

it's got a great, nice feel to it.

0:23:180:23:20

Their charm offensive is really quite relentless.

0:23:200:23:23

You've been chosen as one of the exclusive customers

0:23:230:23:25

that we've called today.

0:23:250:23:26

But then again, there isn't really much else they can offer.

0:23:260:23:30

So do you have a layout of, you know, what the floor plan...?

0:23:300:23:34

We don't have the actual layouts for them.

0:23:340:23:37

It's just buying something without even having it on paper.

0:23:370:23:40

When there isn't even a floor plan, developers use show flats

0:23:410:23:45

to give people an idea of what their flat could look like.

0:23:450:23:48

You can trust that these apartments are going to be well-designed.

0:23:480:23:53

Richard and Vana have decided to ignore the show flat

0:23:530:23:55

and I really think that could be a big mistake for them.

0:23:550:23:59

I'm afraid, you know, I can't. Just without even having a viewing.

0:23:590:24:03

No show flat, no floor plans... With just a plate of biscuits.

0:24:030:24:07

-Thank you so much.

-Thank you!

0:24:070:24:11

-RICHARD:

-Have you worked with "Gilly-ad" before?

-No.

0:24:110:24:14

I just want to point out to you, it's not "Gilly-ad" Homes,

0:24:140:24:17

-it's Galliard Homes.

-Galli-ally-ard.

0:24:170:24:19

I'm just not going to say it, I think. Be easier.

0:24:190:24:22

-On the other team...

-Hello!

0:24:240:24:26

-Hello.

-Hi. Are you Anoushka?

0:24:260:24:28

..with apartments costing up to £1.5 million,

0:24:280:24:31

Selina sells Stratford's high life.

0:24:310:24:34

As you can see, it's a very stunning design.

0:24:340:24:36

-And what does this look on to?

-Erm...

0:24:360:24:38

I'd like a good aspect.

0:24:380:24:40

Do you mind if I show you that after

0:24:400:24:42

because I need to look at the positioning of the building

0:24:420:24:44

to show you which ways the apartments face.

0:24:440:24:46

It's about £1,400 per square foot.

0:24:460:24:48

And what's the average square foot value in Stratford?

0:24:480:24:51

I think it's about 30% less,

0:24:510:24:54

so this property is more expensive...

0:24:540:24:55

I think it's £455 a square foot.

0:24:550:24:58

-Really? You could be right.

-OK.

0:24:580:25:00

-CLAUDE:

-Selina's not one for detail.

0:25:020:25:03

Can I see a floor plan?

0:25:030:25:06

Erm...

0:25:060:25:07

When they met with the developer yesterday,

0:25:070:25:09

all the information was available to them.

0:25:090:25:12

They didn't ask the questions and hence today,

0:25:120:25:14

they haven't got the answers.

0:25:140:25:16

I think I'd be more comfortable going off and doing some research

0:25:160:25:19

and if I want to come back and purchase, I'll come back in.

0:25:190:25:22

-JOSEPH:

-Selina's performance is not great.

0:25:220:25:24

I'll walk you out, Anoushka.

0:25:240:25:26

When it comes to closing a sale, that's where she falls down.

0:25:260:25:29

Obviously I am responsible for myself as a seller,

0:25:300:25:32

but I do think it's a shame that Joseph,

0:25:320:25:34

as someone who clearly talked about owning a property company,

0:25:340:25:37

didn't know the right questions to ask

0:25:370:25:38

and didn't know what I should include in my sales patter.

0:25:380:25:41

Clearly I have gone wrong a little bit earlier in the day

0:25:410:25:44

and he hasn't corrected me or offered me any support at all.

0:25:440:25:46

Come with us.

0:25:480:25:50

Lewisham, 11am.

0:25:500:25:53

Have a look. Take your time.

0:25:530:25:54

On Joseph's sub-team, Gary highlights the sights.

0:25:540:25:58

Some people love the greenery. Some people like looking at the city,

0:25:580:26:02

some people like looking into Lewisham.

0:26:020:26:04

Hmm.

0:26:040:26:06

We were actually quite positive we'd buy it,

0:26:060:26:08

but now that we've been up here,

0:26:080:26:09

I'm not sure that we really like the trains coming from that side

0:26:090:26:13

and looking over the shopping mall that side.

0:26:130:26:16

Gary's sale - derailed.

0:26:180:26:21

So which one is it that you're mostly interested in?

0:26:210:26:24

Charleine's - on track.

0:26:240:26:26

I think we'll go for the fifth floor.

0:26:260:26:28

Do you want me to secure that one for you now?

0:26:280:26:30

-Yeah, I think we'll go for it.

-Yes, please.

-Excellent!

0:26:300:26:32

Congratulations.

0:26:320:26:34

I managed to secure another deal.

0:26:340:26:36

But I bet Selina will say,

0:26:370:26:39

"It's because you had easier properties to sell."

0:26:390:26:41

At the end of the day, she could have come over. She didn't want to.

0:26:410:26:44

And I could have gone to the high-end.

0:26:440:26:46

Your signature in that box and could I have your signature in that box?

0:26:460:26:50

Clapham.

0:26:540:26:56

It's just this way.

0:26:560:26:57

A £340,000 deal at stake.

0:26:570:26:59

-It's more what it's overlooking as well, you see.

-Yeah.

0:26:590:27:02

Brett and his clients take in the view.

0:27:020:27:04

So this is where you would be at.

0:27:040:27:07

You're literally... How many window bays in?

0:27:070:27:09

One, two, three, four.

0:27:090:27:11

Yeah, so you've literally got all of this to look out at.

0:27:110:27:14

I think you're showing them the wrong spot.

0:27:150:27:18

-No, no...

-It's four windows along. This is two.

-I just said that.

0:27:190:27:22

-So it's four windows along.

-Yeah, I did say four windows.

0:27:220:27:25

That was just for visually.

0:27:250:27:26

I was just giving you what you were looking at,

0:27:260:27:28

but if you go down here, this is exactly where the plot would be.

0:27:280:27:31

This is four. But visually, it's pretty much exactly the same.

0:27:310:27:35

No.

0:27:350:27:37

-I don't want this one.

-No?

-No. I don't want to look at the wall.

0:27:370:27:40

HE SIGHS

0:27:430:27:46

PLANE OVERHEAD

0:27:460:27:48

With commission key...

0:27:480:27:49

..both teams push for sales.

0:27:510:27:53

-Is this something that you would possibly purchase?

-Probably, yeah.

0:27:530:27:57

OK. Brilliant.

0:27:570:27:58

I will also give you a free bottle of Prosecco

0:27:590:28:02

-just to congratulate you.

-Oh, wow! Yes, thank you.

0:28:020:28:05

380. Thanks ever so much for that and congratulations.

0:28:080:28:10

-Thank you very much.

-Thanks ever so much.

0:28:100:28:13

So if I do go through with it today, can you do anything on the price?

0:28:130:28:17

-I can't deviate from that price at all.

-Yeah?

0:28:170:28:19

Well, at least I can say I tried.

0:28:190:28:20

Would you like to go through with that today?

0:28:200:28:22

-Yeah, I would actually.

-Fantastic.

0:28:220:28:24

Cool!

0:28:240:28:25

What would it take for you to shake my hand?

0:28:260:28:29

I would shake your hand if we agreed on a 1% discount

0:28:300:28:33

-and I can buy it today.

-You can buy it today.

0:28:330:28:36

-I think we're able to do that for you today.

-OK.

0:28:360:28:39

Thank you very much.

0:28:390:28:41

-Price...

-Just a signature and the date, please, if you don't mind.

0:28:410:28:44

..just over three quarters of a million.

0:28:440:28:47

I feel absolutely amazing.

0:28:470:28:49

I can't wipe the smile off my face.

0:28:490:28:50

I'll just see you out. Thank you.

0:28:500:28:52

I think the thing that clenched it today was obviously the discount,

0:28:520:28:55

but also my outstanding sales techniques.

0:28:550:28:57

-So we've got 1.5% on 750.

-It's not bad.

-Crazy.

0:28:570:29:01

With regards to the sale he made,

0:29:020:29:03

that customer clearly came in here looking to buy.

0:29:030:29:06

It wasn't a difficult sale and he was very easy to get him

0:29:060:29:09

to sign the contract.

0:29:090:29:10

Hello, guys.

0:29:100:29:12

Give us some good news, buddy!

0:29:120:29:13

-Literally just sold a house for £765,000.

-Well done!

0:29:130:29:17

That's amazing.

0:29:170:29:19

-'Who sold that one?'

-That was me.

-'Well done, Joseph.'

0:29:190:29:22

I'm on the board. I sold one at 380 grand.

0:29:220:29:25

Smashed it. Well done.

0:29:250:29:26

-Charleine's managed to sell another one.

-Well done, guys.

0:29:260:29:29

-Keep doing your best.

-Bye!

0:29:290:29:31

-Well done, Charleine.

-Mm-hm...

0:29:310:29:32

No disrespect to Charleine, like,

0:29:320:29:34

-I know she's a really good seller, but this is not an easy sell.

-No.

0:29:340:29:37

I mean, she's very good and pushy on certain sales, but I don't feel

0:29:370:29:40

that she's necessarily got better skills than you or I have.

0:29:400:29:43

-JOSEPH:

-Selina is quite a negative person.

0:29:430:29:46

She has a very manipulative way about her to try

0:29:460:29:50

and make people think that something's not her fault.

0:29:500:29:54

Canary Wharf...

0:29:580:30:00

-It's not a decision I could make right this second.

-OK.

0:30:000:30:03

-Being honest with you.

-Thank you.

0:30:030:30:05

One high-end client walks away...

0:30:050:30:08

TRUMPET FANFARE

0:30:080:30:10

..as another rolls in.

0:30:100:30:12

-Hello, I'm Vana, nice to meet you.

-Hi, nice to meet you.

0:30:120:30:15

-Zahir.

-Hi, I'm Richard.

-Nice to meet you, Zahir.

0:30:150:30:18

Potential purchase, a luxury three-bed.

0:30:180:30:21

Price? Almost 1.4 million.

0:30:210:30:25

Could we see the...the floor plans?

0:30:250:30:28

This is all we have to work with today, which is frustrating.

0:30:280:30:31

My parents have a three-bedroom in New York and they're architects,

0:30:310:30:35

so I know what the flow will be like.

0:30:350:30:37

The kitchen will be here and it'll be open with the dining room.

0:30:370:30:41

If you can help us with the price,

0:30:410:30:43

we can give you an answer today.

0:30:430:30:45

He's feeling the heat!

0:30:460:30:48

It's going to be difficult for us to do anything on that price.

0:30:480:30:50

-Is it impossible?

-There's really no shift on the price.

0:30:500:30:54

-If you can throw in the parking space...

-Let's go ask the question.

0:30:540:30:57

I'm going to try my best for you guys.

0:30:570:31:00

I'll be back soon.

0:31:000:31:01

I'll leave you on your own for a couple of minutes to discuss.

0:31:010:31:04

1.5 is a shit discount, unless you equate it to the fact

0:31:040:31:08

it's a parking space and then suddenly, actually,

0:31:080:31:11

it's like, OK.

0:31:110:31:13

-Just sell it.

-OK, I'll do my best.

0:31:130:31:15

-Do you mind if we come back in?

-You're already in!

0:31:150:31:18

LAUGHTER

0:31:180:31:19

OK, we're literally doing everything we possibly can to make this work

0:31:200:31:26

for you and to make it worthwhile, so we can give you £20,000,

0:31:260:31:30

which would be approximately the cost of parking the car round here.

0:31:300:31:33

That's the most we could possibly do for you.

0:31:340:31:37

-Let's go for it.

-Fantastic, guys.

0:31:410:31:44

-Thanks a lot.

-Thank you.

-Thank you. Take care, bye.

0:31:440:31:48

I'm SO proud of us!

0:31:580:32:00

PHONE RINGS 5:30.

0:32:030:32:05

'Please leave a message after the tone.'

0:32:050:32:08

90 minutes' trading left.

0:32:080:32:10

-I'd just like to speak to you about something, many thanks.

-Voicemail.

0:32:100:32:15

Voicemail.

0:32:150:32:16

I've gone through my whole list, rang four times, rang three times,

0:32:160:32:19

-left two messages.

-Are we missing a trick?

0:32:190:32:22

You can't just go out on the street for stuff like this, because you need a lot of bloody money!

0:32:220:32:26

How're you doing, are you OK?

0:32:260:32:28

-Would you be looking at purchasing soon?

-No.

0:32:280:32:31

-Is there anyone you know that may be interested?

-Potentially.

0:32:310:32:34

If we could take his contact number, that would be fantastic.

0:32:340:32:37

In terms of the finish, really top end.

0:32:370:32:39

My husband's going to kill me!

0:32:390:32:42

-Fantastic.

-Thank you very much.

0:32:420:32:43

You've bought yourself a great property.

0:32:430:32:45

We're wondering if it's something you're of interest of?

0:32:450:32:49

Thank you, bye.

0:32:510:32:53

Oh, my God.

0:32:530:32:54

At the Stratford showroom...

0:32:590:33:01

So, Annabel - welcome to Manhattan.

0:33:010:33:03

Joseph's last client.

0:33:030:33:05

We've got some computerised aspects

0:33:050:33:07

of where the roof garden's going to be.

0:33:070:33:09

Are they open to the public, or is that just for people who...?

0:33:090:33:12

-The gardens...

-Only the communal garden on this level that we're seeing.

0:33:120:33:16

The sky gardens are available for the residents only.

0:33:160:33:18

Does that mean it's an extortionate service charge?

0:33:180:33:21

-No, the service charge is about £6.03 per square foot.

-Yeah.

0:33:210:33:24

My appointment was the last one.

0:33:260:33:28

So this is the stunning one-bedroom plus den.

0:33:280:33:32

Selina tried to pounce on my customer.

0:33:320:33:34

BOTH: You want to see some of the storage space?

0:33:340:33:36

I felt that it was embarrassing. I didn't want to keep dogfighting

0:33:360:33:40

for the customer's attention.

0:33:400:33:41

So, how do you feel about reserving one of these fantastic

0:33:410:33:45

properties, Annabel?

0:33:450:33:46

-I think probably it's not going to be today.

-Mm-hm.

0:33:460:33:49

I think it's a real shame that I didn't confirm any business today.

0:33:490:33:53

But I think Joseph underestimated the complexity of the task,

0:33:530:33:57

he's not used to selling products that are worth this amount of money.

0:33:570:34:00

So I do think it's down to Joseph.

0:34:000:34:02

Minutes remain.

0:34:050:34:06

What...else...is there to do?

0:34:090:34:12

Hello, my name's Charleine.

0:34:150:34:16

After their dash around Lewisham...

0:34:160:34:19

It's real oak wood flooring, mirror set back, nice and classy.

0:34:190:34:23

For Charleine and Gary, one last lead.

0:34:230:34:26

We literally have a minute left to close the deal!

0:34:260:34:29

-Would be a very expensive minute!

-It would be!

0:34:290:34:32

Tempted, aren't you?!

0:34:320:34:34

The pen's there, it's very close!

0:34:340:34:37

That's officially the end of trading.

0:34:370:34:39

7pm.

0:34:420:34:44

Selling ceases.

0:34:440:34:46

Tomorrow, in the boardroom, completion.

0:34:460:34:50

-I think myself and Charleine had a great day.

-Well done, Gary!

0:34:500:34:54

Just hope the high-end sales or the lack of high-end sales really

0:34:540:34:57

doesn't cost us.

0:34:570:34:58

It's hard not to look unhappy when you feel a little bit deflated.

0:34:580:35:02

I've got no problems in saying I've done everything I could have done.

0:35:020:35:05

But I've always been someone that says never underestimate

0:35:050:35:08

your opponent and never count your chickens.

0:35:080:35:11

You can go through to the boardroom now.

0:35:330:35:35

-Good morning.

-ALL: Good morning, Lord Sugar.

0:35:500:35:52

Well, I created just what the world needs,

0:35:520:35:55

another bunch of real estate agents.

0:35:550:35:58

They're not my favourite people, actually,

0:35:580:36:01

but nevertheless, they're a necessary evil.

0:36:010:36:04

This is a very, very serious task.

0:36:040:36:07

I mean, we've done a bit of selling, items for a pound each

0:36:070:36:09

and all that stuff. HERE,

0:36:090:36:11

we're talking about items of 300, 400,000, one million.

0:36:110:36:15

So it's really serious stuff.

0:36:150:36:17

Now, Richard, talk me through the high-end, then,

0:36:170:36:20

cos there were two developers I gave you, there.

0:36:200:36:22

We went to Canary Wharf.

0:36:220:36:24

We really engaged well with him,

0:36:240:36:25

Vana did a great job as well engaging with the client.

0:36:250:36:28

-This was David, was it?

-David, yes.

-And where's David from?

0:36:280:36:31

So... Where's...? Oh! He's from Galliards.

0:36:310:36:35

I got the name of the development wrong in a pitch.

0:36:350:36:38

-You got the name wrong?

-Day two, I did.

0:36:380:36:40

We don't go around calling you Dick, do we?

0:36:400:36:42

Not to your face, anyway, let's put it that way.

0:36:420:36:45

So, even with all that, you impressed them.

0:36:470:36:48

We engaged well with him and he responded well back to us.

0:36:480:36:51

-So you wanted Canary Wharf.

-Correct.

0:36:510:36:54

And they would have had, Alan, a choice of whoever they wanted.

0:36:540:36:57

-Both of the clients wanted them.

-Good.

0:36:570:37:00

Right, now, we're down in Clapham, mid-range development,

0:37:000:37:04

-with Scott and Brett.

-OK.

0:37:040:37:06

There were studio apartments and also one bed and study.

0:37:060:37:10

-You sound like you know what you're talking about now.

-Yeah.

0:37:100:37:13

Because according to the feedback I got from Karren, when push

0:37:130:37:17

came to shove, you didn't know the answer to a lot of questions.

0:37:170:37:21

I didn't know everything straightaway.

0:37:210:37:23

You didn't know ANYTHING, actually, Scott.

0:37:230:37:25

"This is the washing machine", it was the wardrobes.

0:37:250:37:27

"This is the fridge freezer", it was the washing machine.

0:37:270:37:30

You called the bidet a hot tub.

0:37:300:37:32

I haven't touched this kind of industry before, but I did

0:37:320:37:35

the best I could do and I got better, improved throughout the next day.

0:37:350:37:39

The first client that we had on day one was a bit of a train wreck,

0:37:390:37:42

to be honest.

0:37:420:37:43

We walked into day two

0:37:430:37:44

and just tried to stay as focused as we possibly could.

0:37:440:37:46

Do you think when Scott tried to sell one of the flats

0:37:460:37:50

saying it was near a chippy, what is that...?

0:37:500:37:52

I mean, to sell a flat because it's near a fish and chip shop,

0:37:520:37:55

is not exactly encouraging, is it?

0:37:550:37:58

I was just trying to show what the area had and that they had

0:37:590:38:01

different shops and restaurants and a fish and chip shop was one of those.

0:38:010:38:05

I don't have an education in this particular area,

0:38:050:38:07

so if I don't know something... I go and learn it.

0:38:070:38:09

-I can't just make stuff up.

-I accept that, Scott.

0:38:090:38:12

If you don't know something,

0:38:120:38:13

don't blurt out rubbish is the point I'm making.

0:38:130:38:16

Richard, as the project manager,

0:38:170:38:19

do you not feel that you may have kept yourself

0:38:190:38:22

concentrated on your high-ends, left these two lost at sea, really?

0:38:220:38:26

I did put the time and effort into giving as much

0:38:260:38:28

knowledge as I could do at the start of that day.

0:38:280:38:30

Sounds to me that you didn't.

0:38:300:38:32

All right, let's move on now to Versatile. Your high-end.

0:38:330:38:37

Joseph, similarly, you go and talk to Harry and David.

0:38:370:38:41

First of all we went to see Harry over at Manhattan Lofts. Great place.

0:38:410:38:44

In Stratford.

0:38:440:38:45

Yes, he was very passionate, had a great vision,

0:38:450:38:48

he did like to talk quite a lot.

0:38:480:38:50

When somebody's very passionate about their product,

0:38:500:38:53

what you need to do is sit and listen.

0:38:530:38:55

Even if you're not bleeding interested,

0:38:550:38:57

you make out you're interested.

0:38:570:38:59

From what I can understand from Claude, it was, "Yeah,

0:38:590:39:01

"all right, Harry, thanks for that.

0:39:010:39:03

"Right, anyway, what's the price, Harry?"

0:39:030:39:05

-Very, very blunt and to-the-point.

-It's absolutely right.

0:39:050:39:07

Unfortunately, you didn't share his dream. You didn't go with him.

0:39:070:39:11

Selina, particularly,

0:39:110:39:12

I would have expected you to kind of really buy into all that.

0:39:120:39:16

I did buy into it, Claude,

0:39:160:39:17

but Joseph had made it clear that he wanted to lead the pitch.

0:39:170:39:20

It wasn't a matter of talking, it was a matter of showing.

0:39:200:39:23

Showing enthusiasm and I think the pair of you lack that.

0:39:230:39:26

No disrespect,

0:39:260:39:27

but Harry commented on your attire at the time, didn't he?

0:39:270:39:31

Yes, Harry said to me that he didn't like the braces.

0:39:310:39:33

Did you smarten yourself up a little bit?

0:39:330:39:35

Or did you still look like a plumber with a moustache like Super Mario?

0:39:350:39:38

Yes, I did take his feedback on board,

0:39:380:39:40

but I thought I looked smart the first day.

0:39:400:39:43

I think that was a little bit unfair to comment on my braces

0:39:430:39:45

underneath my suit jacket.

0:39:450:39:47

-I had a very nice suit on with a purple shirt.

-Hm.

0:39:470:39:50

Now, Gary and Charleine,

0:39:500:39:52

tell me about the mid-range development, in Lewisham.

0:39:520:39:55

Yes, so we went into the developer and we just literally asked

0:39:550:39:58

as many questions as we could, as if we was going to buy a property.

0:39:580:40:01

-OK, you're ready for people firing questions at you?

-Yes.

0:40:010:40:04

Sounds good to me.

0:40:040:40:05

-And then you had your first sale that evening, is that right?

-Yes.

0:40:050:40:08

That's right, Charleine did a great job, yes.

0:40:080:40:10

Right at the end on day two,

0:40:100:40:13

I think it was getting up to 6 o'clock,

0:40:130:40:15

you'd ran out of leads, you went out in the street, didn't you?

0:40:150:40:18

Till we exhausted all our leads.

0:40:180:40:19

Now, the chance of getting someone on the street and asking them to come over in half an hour

0:40:190:40:24

and invest 400,000 was extremely slim.

0:40:240:40:26

We had 15 minutes to try and give him as much as what we could

0:40:260:40:30

and to try to seal the deal.

0:40:300:40:31

-I thought the idea was completely bonkers.

-Hm.

0:40:310:40:33

-Nearly got a deal.

-Yep.

-Very close.

0:40:340:40:37

All right, look...

0:40:370:40:39

Um... Let's get some numbers.

0:40:390:40:42

Claude, tell me about the mid-range sales.

0:40:420:40:45

Commission on the mid-range for Lewisham was 18,200.

0:40:450:40:50

Right, and while with you, on the high-end development?

0:40:500:40:53

At Stratford for Versatile,

0:40:530:40:55

they had £11,360.25,

0:40:550:40:59

making a total commission

0:40:590:41:01

of £29,560.25.

0:41:010:41:05

-Right.

-Karren? The commission on sales at Clapham was £12,725.

0:41:070:41:13

Right.

0:41:130:41:15

Commission on sales at Canary Wharf

0:41:150:41:19

was £63,901, giving them

0:41:190:41:22

a total commission of £76,626.78.

0:41:220:41:26

Very good.

0:41:260:41:28

Very, very, very good. Excellent.

0:41:280:41:31

You sold over £4 million worth of property in those days. Very good.

0:41:310:41:37

I think the contrast between the two teams was staggering.

0:41:370:41:40

You two were impressive, you two, not so much.

0:41:400:41:43

You heard me say many times that if you're in the winning team,

0:41:430:41:47

you stay in the process. Sometimes, it backfires.

0:41:470:41:51

Scott, I've got to tell you, from what I'm hearing from Karren

0:41:510:41:54

you are a very, very lucky man to still be here at the moment.

0:41:540:42:00

Anyway, for your treat, I've arranged a high-octane

0:42:000:42:04

speedboat experience where you'll be

0:42:040:42:07

whizzing along the Thames at 30 knots.

0:42:070:42:10

Hold on tight, enjoy the ride and I'll see you on the next task, OK?

0:42:100:42:14

Very well done, you two. Very well done indeed.

0:42:140:42:17

It's all right, I would just like to quickly say...

0:42:250:42:28

Thank you for the opportunity.

0:42:280:42:29

But I would like to exit the process at this point.

0:42:320:42:34

(My God!)

0:42:340:42:35

Well, that's your choice if you want to.

0:42:380:42:40

Oh, my God.

0:42:440:42:46

You're doing my job for me.

0:42:460:42:48

What's he doing?

0:42:490:42:51

But I'm an honourable man and I stick to the rules.

0:42:530:42:56

So all I can do is thank you very much indeed for putting

0:42:560:42:59

yourself forward, because you've actually made life a little bit easier for me, OK?

0:42:590:43:03

Thank you very much.

0:43:030:43:05

(My God.)

0:43:050:43:06

Scott, what you doing?

0:43:110:43:13

I'm off.

0:43:130:43:14

This process is all about people that perform.

0:43:210:43:24

At least another one of you will be leaving the process today, OK?

0:43:240:43:28

So...off you go.

0:43:280:43:30

He clearly knows he's out of his depth.

0:43:350:43:37

He didn't deserve to stay in this process. He really didn't.

0:43:370:43:40

-Listening to you...

-He's gone.

-He's been floundering for weeks, really.

0:43:400:43:44

I left because Lord Sugar made a success of his business himself,

0:43:530:43:57

so why do I need to go to him to go and get an investment?

0:43:570:44:01

I truly stand by my decision and he'll kick himself that he

0:44:010:44:05

didn't look at me in a different light.

0:44:050:44:07

Can you believe Scott has gone?

0:44:120:44:13

To go when you've won...

0:44:130:44:15

-..is unbelievable. You think, why?

-I don't get it. I don't GET it.

0:44:170:44:21

It was like this massive bombshell -

0:44:210:44:23

we'd all worked so hard to win

0:44:230:44:25

and I still don't understand it, why you'd want to throw the towel in.

0:44:250:44:29

Scott has had a couple of bad runs. He was out of his depth on it.

0:44:290:44:33

He tried his best, but he just couldn't cut it.

0:44:330:44:35

It's getting very dog-eat-dog, now.

0:44:350:44:38

If that means that that's one less candidate that

0:44:380:44:40

I have to worry about, all the better for me.

0:44:400:44:42

ALL: Whoooo!

0:44:420:44:45

-Let me speak!

-No, no. I am SICK of this negativity thing.

-Let me speak!

0:44:540:44:57

-You really need to find...

-Selina, DO NOT TALK OVER ME!

0:44:570:45:00

I am talking, OK? Do NOT talk over me, right?

0:45:000:45:03

Give me a chance to speak.

0:45:030:45:05

You need to calm down and stop shouting over people.

0:45:050:45:07

Having to work with someone like Charleine,

0:45:070:45:10

who is the most irrational,

0:45:100:45:12

unprofessional person ever.

0:45:120:45:14

I mean, she shouldn't be in this process

0:45:140:45:16

and I'm amazed that she has any business at all.

0:45:160:45:18

I'll talk to these about why I feel the failure of the task.

0:45:180:45:21

Selina brings negativity to the team.

0:45:210:45:24

She turned around and said to Gary and myself, the reason why myself

0:45:240:45:27

and Joseph didn't get a pitch is because we're not polished enough.

0:45:270:45:31

-If we're not polished enough, well...

-I didn't say that.

0:45:310:45:33

You DID say that yesterday.

0:45:330:45:35

Selina always gets under my skin.

0:45:350:45:38

She sits in that boardroom,

0:45:380:45:39

makes it sound like the sun shines out of her bum.

0:45:390:45:42

She talks like she's this perfect package, but she's not.

0:45:420:45:47

You've twisted this...

0:45:470:45:48

The key point is we didn't build enough rapport with the client.

0:45:480:45:50

Selina, I took you there to build a rapport with the clients, you said you deal with high-end clients...

0:45:500:45:55

You told me that you wanted to lead and asked me to write the notes...

0:45:550:45:57

-No, I asked you to write some questions....

-When it went wrong, Joseph, I snatched the phone off...

0:45:570:46:02

Oh, my God, you are SUCH a manipulator!

0:46:020:46:04

I've never met ANYBODY like you.

0:46:040:46:06

Without a doubt, Selina should be fired.

0:46:060:46:08

She didn't sell, she didn't build a rapport,

0:46:080:46:10

she was with me the whole day, she could have stepped in at any point.

0:46:100:46:13

I don't think she's Lord Sugar's suitable business partner.

0:46:130:46:16

You're very clever, but I can see straight through you.

0:46:160:46:19

Straight through you. You're very, very clever.

0:46:190:46:22

PHONE RINGS

0:46:290:46:31

Yes, Lord Sugar.

0:46:310:46:32

Can you send the candidates in, please.

0:46:320:46:34

Yes, Lord Sugar.

0:46:340:46:36

You can go through to the boardroom now.

0:46:360:46:38

Well, Joseph, it seems to me

0:46:480:46:50

-that you bit off more than you can chew here.

-I disagree with that.

0:46:500:46:54

I went there cos I could sell.

0:46:540:46:56

I specifically took Selina

0:46:560:46:58

because she said she deals with high-end clients all of the time.

0:46:580:47:01

That was to build the rapport. I took myself there because...

0:47:010:47:04

-You didn't build any rapport, did you?

-No, we didn't, I know.

0:47:040:47:06

You were like a bull in a china shop.

0:47:060:47:09

-In what sense?

-In the sense...

0:47:090:47:10

-In the sense that I went straight to negotiation, or...?

-The point is,

0:47:100:47:13

you still don't understand what I'm talking about, do you?

0:47:130:47:16

I'm asking you whether you felt that you was a fish out of water

0:47:160:47:19

amongst these people.

0:47:190:47:20

You're saying, "No, I'm a good salesman", but clearly there was

0:47:200:47:23

no sophistication in what you were doing.

0:47:230:47:25

I definitely misread the situation.

0:47:250:47:27

That's all I'm asking you.

0:47:270:47:29

I was out of my depth, but I tried to change my style of selling.

0:47:290:47:34

It was obviously clear that we wasn't good enough that evening.

0:47:340:47:38

-I got that from...

-Who's we?

-Me and Selina.

-Yeah.

0:47:380:47:41

I mean, Selina, you've put on kind of events and things like that,

0:47:410:47:45

which... I know it's not the same, but it's very similar, isn't it?

0:47:450:47:48

Generally project managers take the lead on pitches and

0:47:480:47:50

because Joseph has a property company and property isn't something

0:47:500:47:53

I know about, he did say he wanted to lead, which I was happy with.

0:47:530:47:56

It is difficult when you're slightly sidelined to take a leading role...

0:47:560:47:59

-You being sidelined?

-Selina, come on...

0:47:590:48:02

These are the facts of the matter. The fact is, when we lost that pitch, David phoned back

0:48:020:48:05

and said, "I'm not happy, you weren't as polished as Richard and Vana and

0:48:050:48:08

"I don't like the way you talk and you wouldn't be suitable in my company."

0:48:080:48:11

With respect, I don't feel that was necessarily aimed at me.

0:48:110:48:14

It's the first time in nine weeks I've worked with you, Selina,

0:48:140:48:16

and I would not want to work with you again

0:48:160:48:18

or work with you in a professional environment.

0:48:180:48:21

Well, I don't want to work with somebody who talks himself

0:48:210:48:24

into a job and you alienated major clients...

0:48:240:48:26

Selina, the truth is, you could have helped him out.

0:48:260:48:29

-You could have taken the lead.

-After that, I did take the lead.

0:48:290:48:32

I took the lead on the first client in the morning...

0:48:320:48:34

Because it was booked. You took the lead?

0:48:340:48:36

-I'm still talking.

-You didn't!

0:48:360:48:37

-It was booked in on your first client.

-I had to take the lead

0:48:370:48:39

because Joseph's nerve was knocked, he got personal, negative feedback from both Harry and David...

0:48:390:48:44

Selina, I believe that one of your traits is that

0:48:440:48:47

when things are not going great, you kind of tune out.

0:48:470:48:50

I get negative feedback from people because I'm too pushy,

0:48:500:48:52

because I like leading.

0:48:520:48:54

So for me, it's a fine balance between being pushy and taking a step back.

0:48:540:48:57

And when you don't talk, you have a negative aura about you,

0:48:570:49:00

where you pull a face and sit back...

0:49:000:49:02

-You cannot say...

-You make it very negative.

0:49:020:49:04

That's ridiculous, guys.

0:49:040:49:05

You can't keep bringing up this negative thing.

0:49:050:49:07

Yes, I can, because it's specific.

0:49:070:49:09

I've just had to deal with Charleine screaming at me

0:49:090:49:11

-for 5 minutes in a cafe...

-Because you don't let me speak, Selina.

0:49:110:49:14

-Oh, my God.

-Both of them making personal insults...

0:49:140:49:17

I work in an industry where it's to do with performing and happiness -

0:49:170:49:21

how do you think I'm the negative one in this group?

0:49:210:49:24

Is there any one time, Joseph,

0:49:240:49:26

that you thought yourself that you had the wrong person with you?

0:49:260:49:29

I think Charleine's a very good seller,

0:49:290:49:31

but she's quite like me in the sense that we do the hard sell.

0:49:310:49:34

-What about Gary?

-Ummm...

0:49:340:49:37

Let's be honest, it was the decision

0:49:370:49:39

that he didn't want to put Charleine and Selina together.

0:49:390:49:42

I definitely didn't want to put Charleine and Selina together.

0:49:420:49:45

They've knocked heads throughout.

0:49:450:49:46

Why can't you get on with her or why can't she get on with you?

0:49:460:49:50

I don't get it.

0:49:500:49:52

I feel everyone does have a limit and when someone does push you

0:49:520:49:55

and push you and push you, it is hard not to react.

0:49:550:49:58

I don't clash heads with any single person in the house,

0:49:580:50:00

I never have volatile arguments with anybody.

0:50:000:50:02

What do you think, Gary, then, on this?

0:50:020:50:04

If I'm being honest, when we had a meeting in the morning, there was

0:50:040:50:07

a comment about not being polished and it rubbed people up

0:50:070:50:10

-the wrong way.

-I'm sorry, I was talking about how the client said Richard and Vana

0:50:100:50:13

-were more polished than me and Joseph.

-I'm not saying...

0:50:130:50:16

I'm talking about the way it was perceived amongst Joseph...

0:50:160:50:19

And myself, as well.

0:50:190:50:20

Gary, I'd never bring up something as personal as that.

0:50:200:50:23

I'm not saying we've had a problem, but there's no smoke without fire.

0:50:230:50:27

Why is it clearly that people have got this opinion of you?

0:50:270:50:31

I think quite honestly the main issue is Charleine

0:50:310:50:34

and I feel like she's quite manipulative

0:50:340:50:36

-and she does try to manipulate other people in the house.

-Joseph...

0:50:360:50:39

Can I finish speaking? Lord Sugar has asked me a question.

0:50:390:50:42

I'm not someone that's trying to win a personality contest here.

0:50:420:50:46

Trust me, no-one is winning any personality contest here.

0:50:460:50:49

I pride myself on being able to get on with people

0:50:490:50:51

and it is a mark of my character that I don't...

0:50:510:50:53

Well, something's gone wrong, cos you're rubbing people up the wrong way here, that's for sure.

0:50:530:50:58

-Only Charleine!

-No, it's the whole house. Everybody in the process.

0:50:580:51:00

It's not the whole house!

0:51:000:51:02

-Joseph, you know what happens next, don't you?

-Yes.

0:51:020:51:05

You've got to bring two other people back into this boardroom.

0:51:050:51:08

I'm not going to get a prize for working out one of them

0:51:080:51:10

is Selina, who's the other one?

0:51:100:51:12

The other one is going to be Gary, just based on sales figures.

0:51:180:51:20

Right. So Charleine, you can go back to the house.

0:51:220:51:27

And I'll see you other three back in here shortly.

0:51:270:51:30

Thank you, Lord Sugar. Thank you, Karren, thank you, Claude.

0:51:300:51:33

In the case of Joseph, really,

0:51:360:51:38

he should never have dived in and taken responsibility for this.

0:51:380:51:42

He's very ambitious and he just took a step too far.

0:51:420:51:45

Selina is not a team player.

0:51:450:51:47

She clearly rubs people up the wrong way.

0:51:470:51:49

I think the problem for Selina is her mood gets the better of her.

0:51:490:51:53

-Gary is like Steady Eddie, really. He only sold one, didn't he?

-Yes.

0:51:530:51:57

There's a real question mark for me with him.

0:51:570:52:00

PHONE RINGS

0:52:020:52:03

-Yes, Lord Sugar.

-Can you send the three of them in, please.

0:52:030:52:06

Yes, Lord Sugar. Lord Sugar will see you now.

0:52:060:52:08

Well, Selina. It says here, "I kind of go into Wonder Woman mode".

0:52:190:52:23

These are your words. On this task, you're more like Invisible Woman.

0:52:230:52:27

It seems you couldn't even flog a property playing Monopoly.

0:52:270:52:31

It's true, I didn't sell anything on this task,

0:52:310:52:33

but I have sold on other tasks. But Joseph didn't get it together

0:52:330:52:36

and I didn't get much management or feedback from him as PM.

0:52:360:52:39

You're talking nonsense. Once again, you're trying to get your way out...

0:52:390:52:43

-No...

-You didn't sell. I sold, you can't close your deal.

0:52:430:52:45

-Stop shouting, why do you have to shout?

-I've just got a loud voice.

0:52:450:52:49

All you do is talk, talk, talk...

0:52:490:52:50

You weren't prepared for your pitches.

0:52:500:52:52

-You've got to close the deal.

-Yeah, OK.

0:52:520:52:55

Gary, you're eight years older than the project manager here.

0:52:550:52:58

I'm not trying to make you an old man,

0:52:580:53:00

but what I'm trying to say is you could have called him up

0:53:000:53:03

and said to him, "Look, can I help you out here at all?"

0:53:030:53:05

Yes, Lord Sugar.

0:53:050:53:07

Based on Joseph's great background in this process of selling,

0:53:070:53:10

I totally backed him to sell it.

0:53:100:53:11

Joseph, you're, "the definition of success,

0:53:110:53:13

"I'm the godfather of business". These are your words.

0:53:130:53:16

Where did you get that from at 26 years old?

0:53:160:53:19

I just believe I've come such a long way from where I started that

0:53:190:53:22

I am quite successful. I came with nothing, I taught myself everything.

0:53:220:53:25

You're not the godfather of business, are you?

0:53:250:53:27

-No, that's a stupid comment to make.

-Yeah.

0:53:270:53:30

I think when you're put into a certain...

0:53:300:53:32

area, you know, a lot of people grow up and become that person,

0:53:320:53:36

but I think it takes a very strong person to break out of that

0:53:360:53:38

and become who they can be and I think that's what I'm going to do.

0:53:380:53:41

At the end of the day, I've proved myself throughout the process,

0:53:410:53:45

throughout the nine weeks and all I've got to do now is take the feedback on board.

0:53:450:53:48

This process is a little bit about learning, it's not a big educational process.

0:53:480:53:52

I'm looking for a business partner in the end.

0:53:520:53:54

Why do you think I should let you remain in this process?

0:53:540:53:57

Lord Sugar, I'm 26 years old, I've got two established businesses,

0:53:570:54:00

I do everything by myself.

0:54:000:54:01

I know what 20 hours a day looks like,

0:54:010:54:03

I did it seven days a week for the last three years.

0:54:030:54:06

I want to come in and show you that I can be part of something bigger.

0:54:060:54:11

I'm going to break my back for you, Lord Sugar,

0:54:110:54:13

there's no doubt about it.

0:54:130:54:15

Let's see if we get that far, shall we? Selina...

0:54:150:54:17

I think throughout this process,

0:54:170:54:19

it has been quite difficult for me to work under other people.

0:54:190:54:22

Ultimately, you are looking for a business partner,

0:54:220:54:25

you're not looking for an employee.

0:54:250:54:27

I am a leader, I am a boss, I have a successful business.

0:54:270:54:29

I didn't sell a property because my skills are in design

0:54:290:54:32

and dealing with big business

0:54:320:54:33

because I want my company to be a global costumes distributor.

0:54:330:54:36

I've proven that I'm capable of working with high-end,

0:54:360:54:39

wealthy people and not alienating them.

0:54:390:54:41

And Gary, you have been a big corporate man.

0:54:410:54:44

I know you've left now.

0:54:440:54:45

I actually chose to leave that corporation to go out on my own

0:54:450:54:48

because I've got great belief in this process and my business.

0:54:480:54:50

I've probably made one of the biggest decisions of my life.

0:54:500:54:53

I've got family, commitments.

0:54:530:54:55

On this task, I do not believe I can be absolutely accountable.

0:54:550:54:58

I do feel that you could have smelt that something wasn't going right.

0:54:580:55:02

I'm not here to let people sink.

0:55:020:55:04

The easiest way to get through this process is winning the task and if I'd have saved the day,

0:55:040:55:08

it would've looked even better for me, so absolutely.

0:55:080:55:10

OK. Look, I don't want to hear any more from you, now.

0:55:100:55:12

Gary, I'm wondering

0:55:160:55:17

whether you can ever shrug off that big corporate image.

0:55:170:55:21

Selina...

0:55:230:55:24

You've certainly managed to alienate a couple of people

0:55:250:55:28

here in this process, more than a couple from what

0:55:280:55:31

I can understand, and I'm just wondering

0:55:310:55:33

whether a person with such a volatile nature is

0:55:330:55:36

the type of person I would want as a business partner.

0:55:360:55:39

Joseph, I don't like failure, right?

0:55:410:55:44

I don't also want to have to be changing nappies all the time.

0:55:440:55:48

-Not at all.

-I'm not for asking any comment.

0:55:480:55:51

So on that basis, Joseph, you may be here a little bit too early.

0:55:510:55:57

I've made my decision.

0:56:020:56:03

My instincts tell me that...

0:56:040:56:06

..we're not going to make it, Selina.

0:56:070:56:09

You're fired.

0:56:090:56:11

OK.

0:56:110:56:12

Thank you.

0:56:130:56:14

You two fellows go back to the house.

0:56:210:56:23

I'll see you on the next task, OK?

0:56:230:56:25

BOTH: Thank you, Lord Sugar.

0:56:250:56:26

-Good luck.

-Good luck.

0:56:300:56:31

Take care, bye.

0:56:360:56:38

The wrong person has been fired.

0:56:480:56:50

I would be a great business partner for Lord Sugar,

0:56:500:56:53

but obviously if it means having to go through working with

0:56:530:56:55

people as unpleasant as Charleine and Joseph, I'm actually quite

0:56:550:56:58

happy to find another business partner to work with.

0:56:580:57:01

Who do you reckon is coming back?

0:57:040:57:05

I'm hoping Gary and Joseph.

0:57:050:57:06

But in front of the boardroom,

0:57:060:57:08

Selina talks a very good talk.

0:57:080:57:11

-CHEERING

-Get in!

0:57:120:57:14

Welcome back, mate. Well done.

0:57:180:57:19

So, Selina has gone - how do you feel, Charleine?

0:57:190:57:22

I'm not going to lie, I'm absolutely relieved.

0:57:220:57:25

It feels good to be the last two girls!

0:57:250:57:27

One of us is going to have a £250,000 investment with Lord Sugar!

0:57:270:57:31

-One of us!

-One of us is getting in the Rolls-Royce!

0:57:310:57:33

Does someone actually go in the Rolls-Royce? Really?

0:57:330:57:36

Yeah, you don't need to worry about that, though(!)

0:57:360:57:39

Now, six candidates remain.

0:57:390:57:42

Lord Sugar's search for his next business partner continues.

0:57:420:57:47

-Next time...

-I'd like you to create your own healthy snacks.

0:57:490:57:53

-Super foods...

-Made with nutritional yeast.

0:57:530:57:56

I can't sell a red onion and nutritional yeast.

0:57:560:57:58

Coconut, vanilla, pomegranate...

0:57:580:58:01

-Got it?

-Eurgh.

0:58:010:58:03

Crazy claims...

0:58:030:58:04

It is known as Britain's Viagra.

0:58:040:58:06

I need some water.

0:58:060:58:08

-It has a slightly greasy feel to it.

-And in the boardroom...

0:58:080:58:11

There's more oil in there than I had in my old moped!

0:58:110:58:13

..a sickener.

0:58:130:58:15

My God, man, are you as thick as him?

0:58:150:58:17

You're fired.

0:58:170:58:18

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