08/05/2017 The One Show


08/05/2017

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Hello and welcome to The One Show with Alex Jones

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Coming up on tonight's show, Angela's here to tell us

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about an identity scam that almost led to one man losing

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Also here tonight is Professor Steve Peters -

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he's the best selling author and psychiatrist who made his name

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helping some of our biggest sporting stars improve their performance.

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Tonight, Steve's talking about stress and how to manage it.

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And nothing soothes the mind like a bit of classical music -

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so who better to tell us about this year's BBC Proms than

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a woman we should all be calling Auntie Crumb.

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Katie, where does Auntie Crumb come from?

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I blame my naughty Big Brother, it's always the brother's fault. He

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called it me when I was little and it has stuck and clearly it is no

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secret any more! Favourite biscuit? Custard cream that OK, all right. I

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wasn't expecting that. What were you expecting? Hobnob.

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Well, we look forward to hearing all about this year's BBC

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It's not all about biscuits this evening.

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No, it's said that 1 in 6 of us will have experienced a common

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mental health problem in the last week alone.

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We sent Esther to Hampshire with one question -

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There's been a lot of talk recently about mental health issues, but how

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much are we actually able to discuss these stresses and strains of

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everyday life? Let's see what the people in Winchester think. I do get

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stressed. What about? My Mrs winds me up and gets me stressed. Going to

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the doctors. Family. They're no problem but I do worry about them.

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Going to work. What do you accounts. I think I'm stressed about my

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physical conditions and mental. What worries you? I don't want to get

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fat! I've been in care since I was little. You are looking after a

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member of your family? My brother and my mother as well. Did you talk

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to people about what you are going through? With my close friends. I

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have mental health as well, unfortunately. Working with the

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people I've been working with, I've been able to... Deal with it. Yet,

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deal with it. What's happening tomorrow? Getting married in

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Winchester. What could go wrong, what's the worst thing? That she

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doesn't turn up! Do you think men are particularly bad about talking

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about mental health? 100%, there is a complex. I'm very lucky because

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I'm a laid-back person, but when things upset me I tend to go into

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myself to deal with it. I'm not sure if that's wise. You are probably

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right. What do you do in Sicily if you get stressed out? We eat pasta.

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When we are stressed we sing. We sing, eat and enjoy the landscape.

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Go for a walk. Sounds very impressive to me. What do you do

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when you have worries of this kind? We go for a drink, don't we? Yes!

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Drown your worries. Potential worries. I think we talk to our

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friends, a cup of tea or a bottle of wine and put the world to rights,

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scream and shout and you leave feeling much better with yourself.

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And your friend feels much worse? Yes. Under a relaxed actually. We're

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not talking about you, you're OK, what do you have to remember, the

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ring and the speech? LAUGHTER You're not fooling me with

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confidence right now. We are now joined by a man whose

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work has been credited with transforming the performances

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of Victoria Pendleton, Steven Gerrard, Sir Chris Hoy

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and the woman sat to his left, Welcome to the show

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Professor Steve Peters. Lovely to see you, how are you? Very

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good. We heard lots of different responses about weddings and

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work-related stuff, none of which surprises you unsure. No. Some

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chronic examples. It is major's way of prodding us to turn it into an

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action, so we need to turn it into something. Acute stress is something

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that is understandable if something happens in front of you. It is the

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chronic stress that concerns me as a psychiatrist, that can take its

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toll. When people get chronically stressed the danger is they come to

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see as normal. They start displaying symptoms they then accept as ways of

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life. For example they might become tired all the time or irritable a

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lot and start seeing themselves as an irritable person, poor quality

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sleep, or it could go to themselves and they look at themselves with low

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self-esteem, poor confidence, undervalued. Trying to prove

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themselves to people and get approval to lift that Celtic steam.

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That chronic stress them plays havoc with them. -- chronic stress. Have a

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lot on our plate and sometimes things just seem, everyday things

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are going wrong and you end up with your hands full. You can feel

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overwhelmed. When does not become chronic stress, in your eyes? It

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changes gradually. Sometimes we just live with problems. I think although

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it's asking a lot of people, stop and reflect on what you're doing,

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even write it down on a piece of paper. Take it seriously, as you

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would your own health, mental health is important. Write down the things

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that are bothering you and what your plan of action is. What people do is

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they react to situations rather than responding to them. They react

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emotionally and it keeps on happening and they do not have a

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plan of action. I try to teach people the skill of recognising

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stress in you, when you found that respond by saying I won't react with

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an emotion but respond with a plan. What's going to be different? When

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you say teach them, what are those mechanisms? To start recognising

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what stresses you. When people have negative emotions, recognising these

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negative emotions are not just accepting them as being normal,

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because they would be normal if they are going on and on. I think it is a

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skill and some people are good at it and some not so good. Most people

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can help them self but I would be advising strongly to get along to a

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professional, if you are still stressed and you don't know how to

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deal with problems. There are lots of people out there counsellors,

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therapists, psychologists who can help, so reach out. One of the

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things you suggest is creating a happy list? This can be complex but

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can be simple things. Sometimes more things have really big repercussions

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and rewards. One of the things I do with a lot of people as they write,

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what would make you happy? It's very much user has to tell me. You write

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down your happiness list and then I simply said, let's look at that and

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compare it to your life. What are you putting in place, what have you

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made happen on that list? I'm always surprised most people are not making

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things that no make them happy happen in their life. User fill most

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of your list, I'm guessing? You look at your list and have done most of

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the things in a week? Yes. You can tell by the smile on his face! There

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devil is in the detail. I love coffee, I can do that most of the

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time, that cheers me up. I'm simple in that sense. I like long-term

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once, but my friends. That's good. Put things like have a meal with

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them, go and visit. I make this happen. If I didn't do that I would

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go down the route of feeling stressed and there is no outlet. You

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have read the book by Professor Steve Peters Avenue? It is so

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interesting. There are so many things you can take from that about

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everyday life. I've had the acute stress of every day life when I was

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doing Strictly Come Dancing. I found myself almost crippled by

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nervousness. There was more than one time when my legs did not want to

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move, when the music started. And you forget everything. I sought help

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and my friend is a life peerage and recommended I read your book. I

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found Cook really helped. It helped me use good memories to train myself

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on how to react under pressure rather than going into that panic

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of, all my goodness, it is going wrong. The new train yourself to

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think, it's going to be OK, it will be fine. That's great, you formed a

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plan rather than just reacting. That's brilliant. There is another

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great little nugget of practical advice people can do, as soon as

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they get home from work. Set the tone for the night, quite literally.

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Sometimes it behavioural things we get in the habit of doing that

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affect quality of life. I use a lot to say to people, when you go home,

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put a big video camera on the house when you arrive to stop so if you're

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coming home to a partner, your wife, husband, family or friends, what

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would they see you do? Oh gosh! They say, I start moaning. Why haven't

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you done this? My day has been terrible. Exactly. You can get off

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your chest before you get home. The people who want welcome you. When

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I've done that it is quite simple stuff to do once you see what to do,

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it can transform the evening and transform the quality of the

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household structure it is mental health awareness week. Steve, thank

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you so much. So much to get people started.

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Katie, 2017 celebrates 20 years of BBC Proms, tell us some of the

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highlights? Where do you start? I mean, it's like, took Rob Forrest

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Gump, like a box of chocolates every year. Something for everyone. 75

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concerts and concerts elsewhere. There is something for every kind of

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classical music lover and jazz lover as well in world music. We have big

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names, amazing young talent. One of my favourite nights is when the

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National youth Orchestra cram onto the stage. There seem to be more

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every year, how many double basses? 24. Their friends and family are in

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the audience and the atmosphere is amazing. Some big names comedy wanly

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to start? Basically with your background, you were a young

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violinist were you not? Yes. We know that for a fact, because they you

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are in your prime. Look at the collar, welcome to the 70s! When you

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put yourself back there and think of those memories, there you are, Royal

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Albert Hall, must be quite an ordeal for you? No, it's sterling actually.

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I never thought I was going to be good enough to be a professional

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musician, I'd have loved to have been but there is a difference

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between loving it and being happy amateur to making the move to be the

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wonderful talent and professionals you seek at the Albert Hall. It's a

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thrill. I get a bit dream and wish fulfilment but I didn't have to do

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all the scales, not any more! This year you are celebrating the

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birthday of the man that composed this piece of music.

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Get your whip out! LAUGHTER Later. Come on, let's crack on!

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LAUGHTER John William's birthday.

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85, can you believe it? Still writing fantastic music. There will

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be a special concert separating that. Any lover of those films must

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come along and listen, Harry Potter and all that stuff. Talking of

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favourites, maybe this is more up your street, we know you love this.

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Love it. This is the John Wilson that is a tradition at the Proms. He

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brings his hand group pick of pals. They are putting on a semi-staged

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performance of Oklahoma. Not whip crack away but almost. As for as

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those big performers and singers and the like are going to be

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concerned... The thing about the Proms, it brings together the best

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of the best. We have Nicola Benedetti and some great conductors,

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Sir Simon Rattle, lots of Sirs, Knights of the round at the Proms on

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the best orchestras from all over the world. And new talent as well.

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Lots of youngsters. A brand-new orchestra, which is the first black

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and ethnic minority Orchestra which there has ever been in this country.

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They are going to have their Proms debut, with one of their prejudice

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stars, the young musician from a couple of years ago. He is amazing.

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We made a film on him on and his family. He is just amazing. You

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could listen to him all day. He is a genius on that cello. Absolutely

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fantastic. The Proms are leaving London, aren't they, for the first

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time? For the first time ever. They are going to the UK city of culture,

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Hull. Are you going as well? I hope I will make the trip costs -- up

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north. I have some great places for you to stay! You're going to be

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doing a little extra programme as well and filming it here our One

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Show studio. Is that right? Can I move in over the summer? Yes, plenty

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of shoes in Alex's dressing room, don't worry! LAUGHTER

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You can wear them yourself. He does! Thank you, Katie. Last year there

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were over 170,000 identity frauds in the UK.

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And as Angela found, it's not just a case of stolen identity,

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or the money in your pocket, it can also mean losing

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For fraudsters who are intent on stealing your identity, there can be

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few things quite as valuable as your post. Because if fraudsters can get

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their hands on bills or bank statements, there's no end to the

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havoc they can cause. That's something that this man from

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Stockport in Cheshire discovered when he became the victim of

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identity theft in the very home he brought up his family, including his

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daughter Fiona. My dad's house comes with lots of land, he's had various

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animals. The house is really important to me and my dad. I had 11

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acres of land in here. It's away from the road. But it's the secluded

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location of this house and more especially where his letterbox used

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to be located, which made Min a target. He has now moved his postbox

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to a place where it is visible to his front door. The old one had been

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completely out of sight. Whilst he believed it was secure, in fact,

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criminals had found a way to fish out some of his post. What happened

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next was truly staggering. Because all it took was a handful of pills

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and bank statements. For the fraudsters to be able to try and

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steal Min's home from right under his nose. It was only by chance that

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his daughter Fiona and estate agent in a nearby town uncovered what was

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going on. I was in work and it was a weekend. I was looking at properties

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that were for sale in the area and I saw it had come up. He would never

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try and sell it without telling us. Or for the price that it was on

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that. Confused and extremely concerned, she immediately rang her

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dad. Min Min was totally bewildered. Shocking. Terrible feeling,

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panicked. Fianna couldn't work out how her dad's property had been come

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to be up for sale at an auction without either his knowledge or

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permission. At first, I thought maybe the estate agent hadn't done

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the correct checks in regards to ID and everything but then I thought if

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they had done that, then we need to make sure that the title deeds are

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all correct and everything is fine with the land Registry. As yet

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investigated further, she discovered that somehow her father was no

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longer the legal owner. The house had been transferred to a complete

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stranger's name. And it was this person who, at least on paper, now

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owned the home and have given permission for it to be listed and

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then sold at auction. Min called a solicitor for help. I had never come

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across something quite so blatant and outrageous as death leading to

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change of house ownership. It was frightening to realise how easy it

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was to commit this fraud. All managed to put a stop to the sale

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and set about one picking exactly how this could possibly have

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happened. It became clear quickly that the personal information that

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had been stolen from Min Min's postbox was used to forge a

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passport. He was able to introduce himself to other solicitors.

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Producing the forged passport. The utility bills also. To evidence his

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identity as you. As Min had paid off his mortgage sometime ago, there

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were no banks or building societies involved to ask any more awkward

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questions of the fraudsters. So, with what seemed like astonishing

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ease, the transfer of deeds from Min's family home to the criminals

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was complete. That person then went to the estate agent. They said that

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they are the owner of this property now and I want to sell it at

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auction. Simple as that? Yes, frightening, really. Fortunately,

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however, the fraud was stopped dead in its tracks and the men behind it

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were arrested. These men both admitted conspiracy

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to do fraud. The man on the left are sentenced to

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seven and a half years and the man on the right nine years and two

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months. Although their actions may sound unprecedented, since 2009,

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land Registry have prevented 254 similar fraudulent applications

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against properties. Back at home in Stockport, Min and his family remain

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horrified that this fraud could ever have got so far. And indeed, it very

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nearly succeeded. It does still shock me. I just hope it doesn't

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happen to other people and other people don't have to go through

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this. I'm sure people will be watching in

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amazement at what Min went through. If it had have sold, what would have

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happened? As it happens inMin's case, he would not have lost his

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home because these two fraudsters attempted to change the ownership of

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the property and claim that it was theirs. . Because they did it by

:19:57.:20:01.

getting his post. By getting all the information they needed about his

:20:02.:20:06.

utility bills and bank account. That provided them with the right kind of

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documentation they needed to get a passport. Having got a passport,

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which most of us would take as being the ultimate in identity checks,

:20:14.:20:17.

that is what they took to the land Registry and said, I am one of those

:20:18.:20:24.

Min To and I want to change the ownership of my house to someone

:20:25.:20:27.

else and the land Registry had all the documentation and the proof they

:20:28.:20:31.

needed. Because it was a fraud that was attempted via the land Registry,

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had that sale gone through, Min would not have lost his home but the

:20:37.:20:39.

unfortunate person who bid for it had they been successful, while the

:20:40.:20:45.

two men who were defrauding them would have got away with the money

:20:46.:20:48.

until they got caught up with but by the police, which they did... He or

:20:49.:20:54.

she asked the purchaser would have had them money refunded. The land

:20:55.:20:57.

Registry do that. They are the final link in the chain and they would see

:20:58.:21:02.

that as being where they had let down the purchaser. The trouble is,

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that there are cases that happen like this. We said in the film, 254

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cases that the land Registry have been able to nip in the bud but

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there are others that go through. Landlords particularly... In Min's

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case, he owned it and he was fine. There are tenants going into their

:21:24.:21:27.

homes and the tenant will attempt to pretend that the house is theirs.

:21:28.:21:32.

Because they are receiving the post. There is a very famous case

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involving the wife of Max Hastings, Penny Hastings, she had a house

:21:38.:21:41.

valued at ?1.3 million and she used to read that out. A man using a

:21:42.:21:44.

false identity first of all tried to register it with the land Registry

:21:45.:21:48.

but they snubbed a fish and they said this isn't quite right. -- they

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smiled a fish. They will he went an estate agent and he said that he is

:21:54.:21:58.

the rightful owner of the house and for whatever reason, the estate

:21:59.:22:03.

agents didn't do June diligence and that house was sold to someone for

:22:04.:22:08.

?1.3 million. The money disappeared almost immediately into a bank

:22:09.:22:11.

somewhere in Dubai. But because it was not done to the land Registry

:22:12.:22:16.

where they had pretended that they were the owner, that poor woman that

:22:17.:22:20.

bought that house for ?1.3 million, she has no comeback against the land

:22:21.:22:25.

Registry. She now has to go after the estate agent. That is now the

:22:26.:22:27.

subject of a legal case. When fraudsters are looking for a

:22:28.:22:35.

house, are there specific things, maybe the house being on its own,

:22:36.:22:41.

out of the way? Min In's case, his house is isolated. He couldn't see

:22:42.:22:45.

his postbox. It was easy for them to steal the pose. But he had no

:22:46.:22:50.

mortgage. There wasn't a bank or mortgage company that might have

:22:51.:22:52.

thought there was something suspicious going on when the land

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Registry wanted to know details about a mortgage deal. This was a

:22:55.:22:59.

house that was basically sitting there as a prime target for someone

:23:00.:23:05.

who is a criminal and intent on defrauding you and someone else out

:23:06.:23:09.

of their money. For people who are watching this and feeling a bit

:23:10.:23:14.

vulnerable, what is the best way of protecting yourself? I would

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never... How do you see this coming? You wouldn't. There are lots of

:23:19.:23:22.

things at play. First of all identity theft is on the increase,

:23:23.:23:26.

we need to be very careful about the material we put on social media for

:23:27.:23:30.

instance. You are telling people who your family are, where you are

:23:31.:23:34.

going. What is really important with the Land Registry Land Registry,

:23:35.:23:38.

whenever anybody buys the property, we own that property and it is

:23:39.:23:42.

registered. Automatically. But what we can all do is go on the Land

:23:43.:23:47.

Registry website and register on that that if at any time there is an

:23:48.:23:53.

attempt to change the ownership of that property, that you

:23:54.:23:59.

automatically get an alert. OK. You won't get it otherwise. That is

:24:00.:24:03.

really important to do. Yes. If Joe Bloggs says that I own that property

:24:04.:24:08.

now, the Land Registry, when they check it, they will see that is not

:24:09.:24:11.

the case and they will alert you so you can be aware that someone is

:24:12.:24:15.

trying to defraud you of your property. Thank you.

:24:16.:24:16.

Thanks Angela, you can see more of that story

:24:17.:24:18.

on Rip Off Britain tomorrow morning, at 9.15am on BBC One.

:24:19.:24:23.

At the weekend, Plymouth Argyle narrowly lost out to Portsmouth,

:24:24.:24:27.

who were crowned Champions of League Division Two.

:24:28.:24:29.

But good news, they will be promoted to League 1.

:24:30.:24:35.

Why are you suddenly interested in the fortunes of Plymouth Argyle?

:24:36.:24:41.

And it's not just me, Matt, Miranda also's found the secret

:24:42.:24:46.

of their success fascinating because it all comes down,

:24:47.:24:49.

Sport. Well, it's not always as good for your health as you might think.

:24:50.:25:02.

Playing to win means pushing your body to its limits. I've come to

:25:03.:25:08.

Plymouth Argyle football club, which is at the forefront of a

:25:09.:25:11.

cutting-edge test, aimed at keeping the team on top of their game. And

:25:12.:25:20.

it seems to be working. They are having their best season for a

:25:21.:25:25.

decade. Training, hard work and tactics have all been crucial, but

:25:26.:25:28.

they've also had a helping hand from one of the most unlikely sources,

:25:29.:25:33.

one of these, a common piddock. What? A is a piddock boring

:25:34.:25:42.

shellfish, by which I mean using its shell, it can bore into rock to hide

:25:43.:25:47.

from view. What does this bizarre animal have to do with football?

:25:48.:25:54.

Doctor Jan Knight has the answer. She has discovered this piddock has

:25:55.:25:58.

special powers. They are really no different in principle to clams or

:25:59.:26:05.

muscles and oysters. But the thing about this particular one which is

:26:06.:26:07.

really fascinating is that it glows in the dark. Piddock Glowing in the

:26:08.:26:17.

dark. Bioluminescence where light is generated from a chemical reaction

:26:18.:26:22.

from the body happens in a variety of sea creatures. But Jan Knight's

:26:23.:26:27.

team made a discovery that put the piddock's blow in a different

:26:28.:26:33.

league. They found that its glowing chemical reacts in contact with

:26:34.:26:38.

human blood. When the chemical is activated in a blood sample, the

:26:39.:26:44.

mixture glows a tiny bit. But if the blood's immune system is fighting an

:26:45.:26:50.

infection, the glow is greater. It's too faint to see with the naked eye,

:26:51.:26:55.

so Jan built a machine sensitive enough to record these very low

:26:56.:26:59.

light levels. . The test can actually detect infection before a

:27:00.:27:05.

person knows they are ill. And it can be used to protect athletes

:27:06.:27:08.

during training when their bodies are particularly vulnerable. And the

:27:09.:27:14.

best group to give it a go? A local football team. It's critical that a

:27:15.:27:18.

team perform at their optimum physical fitness. For the last three

:27:19.:27:23.

years, Jan and her colleagues have been taking weekly blood samples.

:27:24.:27:27.

Some month Isco, the tests flagged up a problem for the midfielder,

:27:28.:27:32.

David Fox. -- a few months ago. The physio said something popped up in

:27:33.:27:36.

your blood, you could come down with a cold and they gave me some tablet.

:27:37.:27:41.

You didn't come down with anything? No, I felt all right. Back at the

:27:42.:27:46.

lab, this week's samples are tested and within minutes, Jan can compare

:27:47.:27:52.

each player's immune system. The test produces two traces. The red

:27:53.:27:55.

line is the average healthy level and the blue line is a player whose

:27:56.:27:59.

immune system is below par. And it's a warning. In this case, his white

:28:00.:28:05.

blood cells are very tired and it's indicating that he's probably

:28:06.:28:09.

suffering from fatigue. We need to work on ways of getting that play a

:28:10.:28:13.

more energy. It is making sure they don't get to a point where they

:28:14.:28:18.

can't play. This player may have to take some time Apple a of

:28:19.:28:24.

medication. The piddock test is so quick it can show the health of the

:28:25.:28:28.

whole team within a few hours. As well as, Argyll, Jan's tests have

:28:29.:28:35.

been used to help Olympians, triathletes and polar explorers

:28:36.:28:37.

amongst others. All thanks to the planning powers of the humble

:28:38.:28:43.

piddock. -- thanks to the glowing powers. What a great end line for a

:28:44.:28:45.

film! That's all for tonight,

:28:46.:28:50.

thanks to Katie for joining us, BBC Proms starts on 14th

:28:51.:28:52.

July, and tickets are Tomorrow, Theresa May

:28:53.:28:54.

and Philip May will be here. It's Philip's first

:28:55.:28:57.

ever TV interview,

:28:58.:29:00.

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