14/01/2016 The One Show

Hello and welcome to tonight's jam-packed One Show with me, Matt

Baker and joining me on the sofa is the wonderful Nina Wadia! I am so

pleased you are here. Thank you, I am glad to be here, especially as it

is the launch of Sport Relief 2016 today. This was Michael Debuchy with

EastEnders in 2010. I am in there somewhere. -- this was my

contribution. We ran 125 miles. No, we didn't. We just ran around the

square a few times in a relay fashion. We jumped over some

hurdles, crashed through some Styrofoam, it was brilliant. That is

what it is about. Let's find out what our guests have been up to for

this year's Sport Relief. From The Great Sport Relief Bake Off, it is

Ade Edmondson, Maddy Hill and Ed Balls! Great to see you. Maddy, I

understand that you are dating my son Cary Fukanaga in EastEnders. I

am not happy about that -- you are dating my son, Tamwar. I am

distraught, you are kissing my son! I am leaving. Is that the same sofa?

It is! She would be raging. It you take your shoes off in my house? I

always take your shoes off in my house? I

say I shouldn't have my shoes on. Something tells me this

interrogation is going to continue. Ade, I am sure lots of people have

been watching you in the wonderful War And Peace. Is it harder to learn

a dance routine like this, or put a smile on Paul Hollywood's face? Can

I just say, great hat. People should wear more hats. But Paul Hollywood

is a dream of a man. He is lovely. Mary is scary. Very nice on camera.

Fit... Don't believe a word. Ed, as an ex-chancellor, how many people

have asked you if you have cooked the books? I hope people will see

some good cooking, but it is for a good cause. Sport Relief are

brilliant at what they do and we are proud to be part of it. What a

diplomatic answer. Now we are going to move onto hospital parking. That

is something that will not put a smile on your face. Here is Nick.

A trip to hospital is stressful enough without worrying about

parking fees. Finding a space and working out how long you needed for

a make parking anything but simple. And if you are a frequent visitor,

can you afford to keep paying? Has anyone got change for a tenner?

Hospital parking is free for most people living in Scotland and Wales.

Charges have also been axed in most hospitals in Northern Ireland, but

in England, it is local NHS trusts that call the shots. And it is a

real moneyspinner, with some raking in up to ?3 million a year from

parking fees. If you are one of the 5 million carers in England and your

hospital charges for parking, the chapters are that you will have to

pay the full fee. Ann Brosnan cares for her 94-year-old mother Joyce.

Uses ?62.10 a week in care's allowance for looking after her 24

hours a day. Last summer, Joyce got an infection and spent three weeks

in hospital and visited -- Ann visited her every day and the

parking cost a quarter of her allowance. It is too much, because

you are going into the hospital to work, but because they didn't have

time to feed my mother. My mother eats slowly, so I would sit with her

for a few hours at a time to encourage her to eat and drink.

Caring for elderly people, they can have complex issues. And they have

to spend weeks at a time in the hospital. So an automatic exemption

would reduce the stress on a lot of people. Man sings at night to help

her go to sleep. But far from increasing exemptions, two thirds of

her go to sleep. But far from hospitals that charge for parking

her go to sleep. But far from increased parking fees instead. In

Leamington Spa, Portia Bright Byrne has MS. Her husband Mark cares for

her, as well as looking after their three children and working

full-time. Last year, Portia had a seizure. It was epilepsy. This

radically increased the amount of hospital visits we had to undertake.

Over six months, we undertook around 70 hospital visits. This has been

ongoing until the present day. I estimate that we are looking at

?400. Recently, Portia had a regular appointment. We were not allowed to

film in the car park, so we waited until they left, two and a half

hours later. So that was ?3.80 today. We have just worked out that

we have about six visits in December am so that is another ?25 a month,

multiplied by 12, it starts to rack up. The carers UK boss wants the

charges for carers abolished. If you are full-time carer, your care's

allowance is ?62.10 a week. In some hospitals, the weekly charge for car

parking exceeds that. So this is an issue that is making carers struggle

financially, where they are having to make choices about whether they

visit their loved one in hospital or whether they pay the bills. So why

don't more hospitals offer free parking for carers? We got this

statement from the community and social care minister Alistair Burt.

He said that whilst they encourage hospitals to look at what discounts

they can offer carers, it is right that the NHS has the autonomy to

make decisions that best suit their local Serb and that is. But here in

Torbay, although they do charge for parking, they have a unique scheme

offering free parking for carers. Baby Isabella was born with five

holes in her heart, and mum Elizabeth is her main carer. They

attend their local outpatient clinic three or four times a week and as

the family live in Torbay, they can park for free. She had a major

operation at three weeks, and it was a case of making sure she was well

all the time. The common cold could have killed her. It is difficult

when you have to get up at three in the morning with an emergency. The

last thing you are thinking about is getting changed. When you can't work

because you have to be a carer and you have to look at your daughter,

you are looking at 15 to ?20 a week for a year. It is a lot of money. So

to have the emergency card was amazing. After setting up free

parking for carers as a trial, the trust leader made permanent. If

somebody is an inpatient, their stay is likely to be better and they may

be discharged sooner, which possibly saves costs. Why isn't every

hospital doing it? I can't say why every hospital is not doing it, but

hospital doing it? I can't say why it has been successful and I think

it should be recommended. And if other areas did copy Torbay, it

would be one less worry for carers, allowing them to focus on what

really matters. Thanks, Nick, and well done to

Torbay, although we understand that budgets are tight across the NHS.

Now, the countdown to sport relief starts today. There is a whole host

of faces taking part. The idea is to run, walk, swim or cycle. There is

Alex. Just putting loads of effort into raise as much money as you can.

All of these events will take place across the UK. There is a big run-up

to the big weekend, which is the 18th to the 20th March. It is all

about effort, whether you are Tom Daley, Louis Smith or Jo Brand or

Gary Lineker. As well as all of the sport stuff, eating is a key thing.

Well, you can run or you can run a cake stall. Did you meet your

expectations, Ed? How well did you hope to do? Obviously, it is the

taking part that counts. That is where you went wrong. But the Bake

Off is a bit competitive. The most important thing for me was not to

embarrass our kids. I hope I succeeded. Look at this wonderful

cake that you made. This is a burger, I need not point out. Well

done. I made a pirate ship, and that is my cheeseburger cake. I know who

to call when my son turns nine. is my cheeseburger cake. I know who

looks very edible. It also tastes good. That is the first time I have

heard that one! You must have had some inside information from Delia.

I was taught to cook by my mum, but also by Delia Smith. My generation

all learned from her cookbooks. Now I am on the board of Norwich City

with her. What were you saying there? I have no idea. How do you

make a hamburger cake? Edda, the pressure was on you, because you won

Celebrity Masterchef. I have won competition against 16 other

celebrities. Did you win? I did. I didn't know that. You guys know what

you are doing. He had inside information, because his wife has

hosted one of the shows. That was why I did it, actually. I just

thought it looked so fun. Well, you did well and you brought your own

techniques to it. Even Mary and Paul Weller imprest with your cookie

cutter. I am loving what you have done with this bottle top /Carter.

-- cutter. That is a tip for everybody. The idea sounds good.

Good luck. Paul called yours buttery and beautiful. Did you have to empty

the bottle? I was riffing. Did you bake all that with my son in mind?

Yes! You have run marathons and all sorts. I should have done a pastry

on a buttery base. It is such a brilliant show, and to get the

chance to take part was exhausting and quite tense. You expect it to be

a bit of a laugh, but everybody took it seriously. Yes, you get in and

then they tell you to bake! Even with your master chef hat on the

atmosphere was different? Yeah. Baking is much more difficult than

cooking. Baking is chemistry. It is about timing as well. On the judges

are great, but they are fierce. You really feel scrutinised. They

pretend they are benign, but they are quite harsh. Was anyone scared

of Mary Berry? I was. I think Paul is more fierce. Mary did something

very sweet where someone's cake was a bit of a mess, she said, well, the

presentation is rather informal. I thought, that is the nicest way you

could say it. So even with all the interrogations you have had, Ed, you

found this quite something? Of course, because it is out of your

comfort zone to be cooking on TV. When you have opened the oven, if it

has not risen, what do you When you have opened the oven, if it

The Great Sport Relief Bake Off starts on the 27th of January on BBC

One. And the big news today is that Idris Elba is taking part in the

main show as a comedian. Look at this photograph. That is a sexy

photo. One thing that Sport Relief will not do is cold call you. Yes,

there are companies that charge you to ensure you do not receive cold

there are companies that charge you calls, but before you sign up, look

at this. Nuisance calls are heading an

all-time high in the UK. It is clear I am not the only one being pursued

by cold callers. To put the Brits on their cause, we are advised to sign

up to the government backed Telephone Preference Service. The

TPS is free, and what you have registered your number with them, it

is illegal for marketing companies to call you. But now, some firms are

falsely claiming to offer the same service, and charging for the

privilege. TPS boss service, and charging for the

amused. There are more and more companies either claiming to be the

TPS or offering services similar to the TPS. So there are no better than

the nuisance callers themselves? They are nuisance callers. They are

companies taking advantage of the fact that people get nuisance calls.

At his home in south Wales, Elliott is a full-time carer for his wife,

who is seriously ill. Tired with the endless interruptions of cold calls

from marketing firms, when someone rang offering to stop them once and

for all, he was only too happy to listen. They were confidently saying

that if we signed up to the service, these cold calls would be stopped. I

thought they were the Telephone Preference Service. But they

weren't, they were an outfit named cold call elimination. They charge

people ?85 to go on there don't call register, which unlike the TPS has

no legal power. When Elliott discovered that they were not the

official Telephone Preference Service, he cancelled the deal. The

no cold calling service turns out to be a bunch of cold callers? Yes, we

felt sick about it, as they misrepresented what they were

offering. In September, the government watchdog the information

Commissioner office find cold call elimination a whopping ?75,000 for

making unsolicited marketing calls. -- marketing calls. But are these

fines really stopping rogue companies from misleading customers?

To find out, we pretended to be potential customers and secretly

recorded conversations with two call blocking firms. We then played them

back to TPS boss John. First up, the company fined by the information

Commissioner, cold call elimination. He is talking about a list. It

sounds a lot like the service provided by the TPS. It does, but it

is not. Any phone number registered on the TPS would be illegal to call.

Companies making nuisance calls know they are breaking the law, so if

they are going to ignore the Telephone Preference Service, why

would they take notice of a request from a company like this?

Next, Nuance Claims Prevention service.

They may like to present the fact that they are similar to TPS but it

is not true. They are using the brand to promote their service. The

biggest problem is the lack of clarity. It is not obvious to the

people signing up to the service, how the company is stopping calls.

So, these guys are they providing worthwhile services? Well, ?85 for

an unofficial service, compared to the TPS, which is free, and has the

full backing of the law and the Information Commissioner's Office?

It is up to you. We wrote to these companies but they

declined to answer the questions, and saying he had sold the business

but not saying who to. Cold Call Elimination said that they are not

taking on new customers. As what they are doing is not currently

against the law, more are likely to spring up in their place.

I don't think that the companies should be allowed to trade. It is

shocking and wrong. It is a hot topic. We have had a clue as to how

good the guests are at baking. In a moment we will find out how good you

are at the hard sell. We are taking tips from a brilliant

documentary series. The show looks at the competition to find the best

sales people in phone shops across the country, no cold calling

involved. There are 24,000 mobile phone sales

reps in the UK. And every year, the industry hold as

competition to find the best one. It is the Oscar for the mobile phone

industry... Get in there! Go on! It is the same as for a journalist to

win the Pulitzer, or for a writer to win the Booker.

We are expecting to see people who can sell anything. Here is a

flotation device... I have written one word, it says: Painful! After

six months of intensive tests, only the very best wins a place in the

grand final. Line them up in increasing battery

size... With it, the chance to change their lives forever. If I

win, I win, and it seems like you have done a good job. I am emotional

as I am passionate, not because I am soft! Now, we have with us a

contestant and one of the judges, Now, Roland, give us a top tip

trying to sell something. This is the fab technique.

Fab? F AB. So it is feature, advantages and benefits of the

product. Oh, simple! Now, Michael, we saw a

rubber duck. Yes. There is an interesting selling

section. Tell us about that? We were contacted by confident people used

to selling products within the mobile phone industry. So if we are

to find the best person in the whole industry, we have to take them

outside of their comfort zone. To take them to a place to get them to

sell anything. To act on instinct? Absolutely.

OK, so you give them random things like a rubber duck.

And we saw interesting speeches. And earlier, Roland was passing on

the F AB technique. The idea here is to pitch a product to you and work

out which one it is you want to buy. So it is over to Nina.

OK guys, are you ready for the challenge. 15 seconds each. Ed, this

is an Ipswich Town scarf. You have 15 seconds.

Here goes the Norwich City chairman. It is a great scarf. Pristine

condition. Used once in 30 years, comes with its own mothballs, if you

don't get to Wembley, you can still wear it in the winter.

Fantastic! Maddy, are you ready? This is a special one for you. A

Coronation Street calendar for the EastEnders girl. This doubles up as

a toilet. So pop it on top of the toilet seat and collect whatever you

have got and put it back in the toilet.

There we go! A little harsh! Put it in the toilet.

Now for the foodie in the group. Something classy for you. Spam. I

love SP AM. This on toast with beans is the height of British cuisine. It

is very nourishing and very good for you.

Very good. I can eat it now. Mmm... It is

lovely. There is the MasterChef winner

there. So, Michael, thoughts and comments

and observations on that lot? Maddy, I love the multifunctional talk on

that lot. But it has to go to Ed. Oh, I loved it. I was lucky, I got a

product that I really liked. Thank you very much. Even though it

is almost finished, thank you very much. So, Phone Shop Idol starts on

the 1th of January, 10.00pm on BBC Two.

The smell of Spam is extraordinary! Now, Angellica is off to visit a

light festival. By very chance, the light festival is taking up the

streets of London from tonight. So I have to get my coat on and get down

to Oxford syringis. So will get off. Let's put the film on. See you in a

bit. Run, fast, Matt! On a crisps day it

is easy to see why the sea inspires artists. But here, in County Durham,

Stuart is looking for more than just inspiration. He is hunting for the

materials he needs to make a unique piece of artwork. Stuart specialises

in light installations. The current project is a nineft glowing wave.

Part of Lumiere Festival 2016. It is a festival held in Durham. The

material used to create this ambitious work of art? Half a tonne

of sea Clarks washed ashore with the tide.

When glass is thrown into the sea, over time it is worn down and shaped

into frosted pebbles that Stuart has been collecting.

Why is this a good place to find sea glass? Seaham used to be home to one

of the largest glassworks between 1953 and 71. And they threw the tons

of glass into the sea it has turned into this tiny beautiful pieces of

coloured glass. Tell me about the artwork you are

doing? I wanted to create something really large-scale that was

testament to the industry and the communities that have surrounded

these areas and try to get people together to collect sea glass. I've

been doing group sessions on the beach. So people have been coming

down, families, helping me to pick the glass. I have had donations from

people. It really has been a community effort.

Armed with buckets and bags of sea glass, Stuart and a team of welders

and glue experts set about pain-stakingly covering a metal

frame to create the wave. How are you feel being revealing it

to the public? I home that the people that contributed towards it

are happy with what I have done. I people that contributed towards it

want people to be proud and feel that they have ownership of it.

As darkness falls in the County Durham, the Lumiere Festival 2016

kicks into action. Attracting people from as far as Japan, this is the

biggest light festival in Britain. After months of work, Stuart's wave

is finally being revealed to the people that helped to create it.

Seeing it with the lights, seeing it fully dressed, if you like it is

wow, incredible. What do you think of it now it is

finished? I love it. I went to help to collect the glass.

It is amaidsing to see it put together.

Also seeing the festival for the first time is a long-exposure

photographer, Andrew White. He is to create a picture to help to bring

the wave to life. . We are trying to show the

community aspects, featuring the crowd, moving the lights behind it,

extending the light from the bottom of the scene to mirror the effects

of the sea. To create the effect, Andrew keeps

the camera shutter open for several seconds to allow him to capture

movement in a single shot. Angellica, this is the light you are

using it is an infinity style move. By waving the lights around we

should create colourful trails. That is the wave effect going across

the ground. Stuart's job is back-lighting the

crowd. Swing, high big sweeping motions.

Off with the lights. Everyone else keep still. Moving lights only,

please. I feel like I'm being part of a creative process. I can't wait

to see the finished product. Here it is. The sea glass wave,

courtesy of the industrial heritage of County Durham.

It has brought everything together, the life and especially the people.

It is perfect. The glass wave celebrates the deep

connection between the community and the sea. It has made me see sea

glass in a totally different light! Well, I have made it down to Oxford

Circus. This is incredible. Usually this place is heaving with traffic.

They closed off the roads so everyone can enjoy the incredible

light feature. This is here for the next four days. You can see it is

changing colour. I will tell you about it but it is based on a

fishing net with the inspiration of the tsunami from Japan? 2011.

Basically all of the people underneath have downloaded an app on

the phone to change the colour of it as they are standing underneath it.

It is beautiful. Mesmerising as it is blowing in the wind. But that is

about it for tonight. A big thank you to Nina for sitting in and to

all of the guests in the studio. The Great Sport Relief Bake Off begins

on the 27th of January at 8. 30pm. Do what you can for Sport Relief.

Get involved if you can. That's it here from Oxford Circus. I'm going

up to Durham. So goodbye!