22/10/2013 The One Show

Hello and welcome to The One Show. With Matt Baker and Alex Jones. Over

the past 30 years, tonight's guest has managed some of the country's

top football teams and top players. Impressive. However, he says his

best signing ever is his wife Sandra! It's Harry Redknapp! # Sham

69: Hurry Up Harry #. Great to see. So close to your home ground? This

afternoon I watched the reserve team player and some of those youth

teams. Almost next door. You can pop over for a cup of tea. Your

autobiography is out. And you dedicate that to your lovely wife.

Why is she so important? She has been with me for nearly 50 years so

I would not know what to do without. Yes. Only just 17 when we met. She

has been there through all of it? And she features heavily in the

book. Well, we want to hear if you've got a Sandra in your life.

Someone who has cared for you and stuck by you through the good times

and bad. Send in your story with a photo to the usual address and we'll

show your best signings at the end of the show. All of the royalties

from Harry 's book go to the body were found. -- Bobby Brewer front.

If you're a driver, you can't have failed to notice how insurance

premiums are going up year on year. One of the reasons for that is

because of the number of people making dodgy personal injury claims.

Larry has the story of one accident scam involving not one but 26 people

making claims. June 17, 2011 and this boss was on its usual route

between Hillsborough and Hemsworth. With more than 30 passengers on

board, it was travelling up Scott Road, just one mile from Sheffield

city centre. Just before 3:30pm, it crashed when a Vauxhall car pulled

out in front of it. But this crash was an accident. The whole thing was

staged as part of an elaborate scam and what is even more incredible is

that almost everybody on the boss was in on it. Kerry was one of the

few genuine passengers on board. She had no idea what was about to

happen. Do you get this often? I meet my friend before work to grab

some food. What was different? There is usually about ten people but

there were loads of people best day. There were around three times as

many passengers as usual when it hit the back of the car. We went forward

a little bit, not much but there were people jumping to the front of

the boss and one man smashed his head on the windscreen. Straight

after, the man who was sitting next to her and asked if she wanted to

make a claim for her injuries. He told me if I wanted to claim. He

said something about his uncle 's company and they do this all the

time. All of these people were involved. The man she had been

speaking to work for a company called city claims. It is run by

this man. The entire collision was a fraud designed to make hundreds of

thousands of pounds out of bogus insurance claims. Crash for cash.

Fraudsters deliberately create fake accidents. The company is not the

only one doing this. It happens across the country and the money is

made by making inflated or false insurance claims for personal

injuries and vehicle damage. Here is an example captured on camera. The

decoy in front brakes hard, getting the Mercedes and excuse to stop

suddenly, causing this rear end shunt. The industry estimates it

costs ?400 million every year and you can bet a chunk of that finishes

up on your premium. But what made this crash for cash different was

that even the driver was in on it. The driver, Adam, admitted it had

been staged and that he had agreed to deliberately crash for money.

Detective Mark Wootton investigated the case. What did you find? It was

a complete sham from the beginning of 26 people making claims, which

clearly could not have happened. Whiplash for only a ?200 accident,

that is outlandish. There was hardly any damage to the boss and get many

claims were processed through one company. We quickly discovered that

the company is at the centre of the fraud and they had not only

organised this but 39 separate other frauds, and we investigated all of

them but only took nine of them to court. In September, following a

six-week trial, 11 people were convicted at Sheffield Crown Court

on fraud related charges. They are yet to be sentenced but have left

passengers like Terry to do with the effects. I am angry because it could

have caused loss of life. I am now wary. You never know what will

happen. I did not know it would happen on that day. I cannot get

over the gumption of some people. 26 of them. Lucy is here. Premiums are

going up. To what extent? Some people think insurance fraud is

victimless but it is not because we are all victims and premiums rocket.

If you take ?50 from annual premium, you can say that it costs ?50 every

year to compensate for all of the fraud. In an area where there has

been a spate of insurance fraud, such as earlier this year in Durham,

PeopleSoft premiums go up by ?100. We had a conversation about that.

With the taxi driver. Cash for crash! There you are! I would just

explain more. Embarrassingly, we are known in the UK because people think

of America when they think of personal injuries, but we are known

as the capital of whiplash claims internationally. That is not great.

It is getting worse because crash for cash is a growing trend and the

industry says that one in every seven claims is suspected as crash

for cash fraud. First-hand experience, Harry? What happened? I

pulled away from the lights and a man in front slammed his brakes on.

I hit him and hardly touched him and suddenly his car disintegrated. I

have never seen anything like it! What is happening? Doors fell off!

There was not one single mark on my car. Not one mark. And as I was

looking, his car was still falling apart! De bill it was you? -- did he

know it was you? Yes. I said, what happened? We got it off the road.

The insurance company said it was the 30th claim he had that year.

They knew who he was. Yes. They are really clamping down and insurance

companies, they are working with police and they are investigating 66

organised criminal bangs perpetrating this on an industrial

level and they want us to do our bit. One in ten said we would commit

insurance fraud. But never mind the maximum penalty is ten years in

jail. Thank you for coming in. As Harry knows, football can mean a lot

of things to a lot of people. This is a story of how playing but will

every Sunday at the soldier get through one of the darkest periods

in human history. 96-year-old Welshman Ron Jones is making a

journey. To Poland. He is returning to the prison camp where he was held

by the Germans after being captured during the Second World War. They

put 40 of us in a truck, cattle truck, and you could not lie down.

We stood up, shoulder to shoulder. And we were using one corner as the

latrine. As a 23 row prisoner of war, he was forced to work at a

chemical factory. In a place he had never heard of. Auschwitz. When you

arrived, what did you notice? We saw all of this Dwyer and then, men in

pyjamas. I said, who are they? He said Jews! Like we should have

known. We did not realise we were persecuting the Jews. It did not

take us long to find out. The first thing we noticed was that peculiar

smell. Sickly sweet. Terrible. I can smell it now. Downwind of the

infamous crematorium, he wasn't turned at camp 175. This docker of

the Auschwitz museum has brought us to the exact spot. This is where the

camp was? Where would things have been? Right here, and 400 metres

away in this direction, Auschwitz number three. The Jews worked with

us. In the factory, where you work, that is in front of us? You lived

here? Yes. Exactly. That one, right at the end. I am welling up, seeing

that. Emotional, yes? I can see me in that. You can see yourself back

there? Yes. The Jews were so bad, they were dying. One day I had a

food parcel so I had a piece of sausage and I gave it to one of the

Jews and he said his name was Josef. And he gave me that ring. And

you still wear red? Very sentimental. What it must have meant

for him to get that food, to give you his ring? He was overwhelmed. He

could not believe it, I suppose. Ron was forced to work ten hours every

day but surprisingly, British prisoners were given Sundays off, to

play football. The Red Cross came and find out we played football so

they brought for lots of shirts, English, Scots, Welsh and Irish.

This is the Welsh team. I was the goalkeeper. Everyone has feathers on

their chest? I embroidered that from old socks. You do this? ! Even the

guards were looking forward to that take aside. They would cheer. The

whole pitch was surrounded. Didn't seem strange? No, the Germans would

not believe that they could not get us down. Even here? In this horrific

place? It never got us down. Although British prisoners could

escape into a fantasy world of football once every week, for the

Jews, Auschwitz held a very different reality. Did you know what

happened to Josef? Yes, about one fortnight after giving me this ring,

when he disappeared one morning, I asked one of his colleagues, where

was he? And this is all he did. Gas chamber. This is all he said. We

used to get terrible nightmares. We all thought that the Germans were

pushed, they would put us into the gas chambers. After 2.5 years of

forced labour and having lost half of his body weight, Ron was

liberated. They had balloons outside my house. And I walked up the steps

and who came out? Gladys. The first person. I was covered in boils. She

put me in the bath and she started to cry. I said, don't cry, love. I

left men out there who will never come home. We know that you are

watching at home, Ron, so thank you for sharing your experiences. We

have got a lovely picture. It was lovely that he made the badge with

the three feathers out of old socks. It kept him going. Looking back on

your career, which team holds the strongest memories? When you first

start out playing, I think, I joined West Ham in the youth team. It was a

great time. This boy played in a cup final when he was only on ?7 a week.

When you look now, it is incredible. Of all the stories, the start of

your book, Always Managing, the tax evasion, there is unbelievable

footage of you coming out. When you heard the not guilty verdict, what

was going through your mind? It dragged on for five years. It was

probably between ten and ?12,000 of income tax, and I paid a lot in that

period. Suddenly you are waiting for the jury to decide whether you are

going to go to prison. The funny part about the whole story, it was

incredible that when they picked the jury, they picked 12 people out of

about 30 and the case was called the Peter Crouch case, and there is a

guy called Peter Crouch on the jury! He was six foot six, blonde hair. It

could have been him only ten years older. It was like a wind-up. One of

the newspapers tweeted back, and the judge had to put him off the jury

because his name was in the public domain. Your life has revolved

around football but it could have gone differently. Looking back at

your childhood, which you write about, your father was working in

the dockyard? Yes, all of his life. Was there a strong possibility you

would have followed him? Yes, all of the kids in the east end went to the

docks. What was the turning point? I was lucky I played football and got

picked up at 12 years of age by a scout. From then on I wanted to be a

footballer. It is a dream for every kid. You ended up at West Ham and

when you did get married, you had to take an extra job, didn't you? Yes,

I worked in a supermarket on the summer holidays. It is pretty

romantic that you paid for your wedding. You went up in my

estimation after that. What you have seen, with having to do the extra

work and the wages, how do you fire met these days, the money that these

guys get? It is different now. We would not have stopped those times

for anything, they were great times. Do you think they get too much? 85

million? That was an amazing transfer fee and I would not be

surprised if his wages were ?300,000 a week. But you would not swap it?

No, they were great times. We were great mates and it was fantastic.

You are doing well with QPR. Last week to have the match against

Millwall and there was a ball to the face? One of the fans threw the ball

in Joe Jordan's face. I was looking up and said, what are you doing, old

chap? I could not repeated! And then this guy is a bad shot, obviously.

He had me in the kisser. I said, old chap, you are a bad shot. Always

Managing is out now. We know you are a big softy when it comes to

animals. Look at this lovely picture of you and your dog, Lulu. Any

second now... There you are! We also know that you would love to open at

animal sanctuary. You will love this video very much.

Devers became extinct in the UK in the 16th century but in 2009, a

five-year trial began to reintroduce these giant rodents to the west of

Scotland. In the East of Scotland, there is another beaver population

quietly carrying out their own colonisation campaign. The Royal

Geological Society Of Scotland has a team investigating. I had no idea

there were beavers here. Where did these come from? We think they have

escaped from private collections and they are established in the wild.

They may have snuck in under the radar, but thanks to the team,

knowledge about these bootleg beavers is contra Bedene to the

official beaver database. -- is contributing. The Scottish

government will decide in 2015 if they are allowed to stay. There is

only so much that can be gained by watching beavers in the wild. To

gather as much scientific information as possible, they need a

full health MOT. A light snack! We are setting beaver traps and any we

catch will be taken to our makeshift veterinary clinic. The next morning,

we have got our first patient. He is having an early morning bath. We

will have a look at him before he comes in for his health check. A

specialist vet is standing by to give him a comprehensive medical.

The tale is used as a router and its powerful feet per pallet through the

water. They even have a special floor for combing therefore -- may

even have a special claw for grooming. It is beautiful, you can

see that it is very effective because it is a remarkable animal.

It is very exciting. But it is the beaver's teeth which are most

impressive. The orange colour is natural and the enamel is stronger

than the white enamel. Unlike our teeth, they keep growing. The truth

is constantly forming and wearing. -- the tooth. They are also going to

look inside the beaver. By using keyhole surgery, the vet can search

for parasites that could be passed on to our native wildlife. The big

advantage with keyhole surgery is that it does not disturb anything.

Everything is moving as normal. You can see his heart. Any evidence of

unwanted parasites would be visible in the liver. That is a normal

liver, there is no swelling or white spots or cysts. That looks healthy.

I am pretty happy. I think I am finished. With a clean bill of

health and after a few hours to sleep off the anaesthetic, this

beaver is ready to go back to the river. However they came to be here,

there is no getting away from the fact that there are lots of wired

beavers living in Tayside. It has been a privilege collecting

information with the team. All of this will go to the Scottish

government, who will decide whether the beavers are here to stay.

I like the grooming claw. Do you have one, Harry? Definitely not!

Your book is full of stories. Tell us about when West Ham were playing

and one of the fans was giving you so much abuse you said, come and

play. It was a preseason friendly. One lad kept moaning about me. I

sent him forward and he did not think I had done a good job. I said,

can you play as good as you talk? I said, get your gear on. Doesn't it

make you wonder what happened? 19 years on, Harry, and we have managed

to track him down! Steve, come on in.

That is classic! And then the guy came down from the public address

system and asked me who the sub was. What was it like from your

prospective? He sent me into the changing room to get changed and I

did not think I was going to get on. I came up to the touchline and

he must have seen potential, because he put me on. And he scored a goal!

Was it disallowed? I cannot remember. Digit keep the football

kit? -- did you? No, he needed it for the next football game. We have

got the football kit from 1994. Number six is the best number. Thank

you for coming down. Next, news about Children Need -- Children In

Need, and the rickshaw challenge. This year they are going over a

longer distance. We will be starting out from the Giants Causeway in

Northern Ireland on Friday, 8th November. We will catch up with

progress on Monday after they have passed through Scotland and the Lake

District. On Monday, we will be live from Bolton town hall helping to

switch on their business lights. Choose day the 12th, we will be at

Birmingham. -- on Tuesday the 12th. On Wednesday, Agger Burke --

Abergavenny and on Thursday, Oxford. And on Friday, Hertfordshire. Shall

we tell people how they can donate? We need your money. Please take

deep. For full terms and conditions, visit

the BBC website. Earlier we asked if you had your own versions of Harry

and Sandra at home. Here is Tony and his wife, Sandra. They are

celebrating their 40th wedding anniversary here. This is Dave from

Bury St Edmunds with his wife, Sandra. He says she has worked with

me for 40 years, through thick and thin, mostly thin! This is Sandra

who has been with her husband for eight years. I will probably get

some new dogs in the next few weeks. What the Sandra make of it? She

loves having them around. We were talking to her earlier. She said

that you have got a routine when you go in involving wine gums, is that

right? I do eat plenty of wine gums, I must admit. There you are, my

friend. And are you back home to Sandra tonight? Yes, back home to

watch the football. Trashy read your book? I would not have thought so. I

would say she knows all of them, 48 years or whatever. Thank you for

being such a brilliant sport. Harry's book, Always Managing, is

out now. Tomorrow, big hair day, as we welcome Joan Collins and Leo

Sayer. See you then.