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High knees! | 0:00:30 | 0:00:32 | |
And higher! | 0:00:32 | 0:00:34 | |
Like this! | 0:00:34 | 0:00:36 | |
Higher! | 0:00:36 | 0:00:37 | |
And high knees! | 0:00:37 | 0:00:39 | |
I'm sorry you had to see that | 0:00:42 | 0:00:43 | |
but unfortunately it wasn't just a nightmare. | 0:00:43 | 0:00:45 | |
Well, it was, but the type you have when you're awake. Let me explain. | 0:00:45 | 0:00:49 | |
It was... | 0:00:49 | 0:00:50 | |
The first day of a new school year. | 0:00:50 | 0:00:52 | |
And this is good news because...? | 0:00:53 | 0:00:56 | |
Because the long, dark days of the summer holidays are finally over. | 0:00:56 | 0:01:00 | |
No more time-wasting lie-ins, | 0:01:00 | 0:01:02 | |
no more excruciating family fun days. | 0:01:02 | 0:01:04 | |
-Oh. -No more being told to go out and..."play". | 0:01:04 | 0:01:09 | |
Hank, can you use a plate - or at least some toast? | 0:01:09 | 0:01:12 | |
Oh, I'm sorry, Mum, but this is an emergency situation. | 0:01:12 | 0:01:16 | |
It's the start of a whole new year with Miss Adolf. | 0:01:16 | 0:01:19 | |
365 days of torture. | 0:01:19 | 0:01:22 | |
In fact, this is a two-jar problem. | 0:01:22 | 0:01:24 | |
Hank! | 0:01:31 | 0:01:32 | |
As usual, Hank, you're wrong. | 0:01:32 | 0:01:34 | |
Allowing for weekends and holidays, | 0:01:34 | 0:01:36 | |
we're only at school for a pitiful 283 days a year. | 0:01:36 | 0:01:38 | |
-And, secondly, you haven't got Miss Adolf this year. -What? | 0:01:38 | 0:01:42 | |
No Miss Adolf? How do you know that? | 0:01:42 | 0:01:43 | |
Because I actually read the letters we bring home from school. | 0:01:43 | 0:01:46 | |
Where's my bag? | 0:01:46 | 0:01:47 | |
A new school year, a new secretary, and, best of all... | 0:01:49 | 0:01:54 | |
-COMPUTER VOICE: -'I am Alan.' | 0:01:54 | 0:01:56 | |
..a new computer. Alan, meet Miss Taguri. | 0:01:58 | 0:02:01 | |
Miss Taguri, meet Alan. | 0:02:01 | 0:02:04 | |
-'I am Alan.' -You're introducing me to a computer. | 0:02:04 | 0:02:07 | |
Not just any computer, Miss Taguri. | 0:02:07 | 0:02:10 | |
Alan is cutting edge. | 0:02:10 | 0:02:11 | |
Alan is the start of computers doing the work of humans. | 0:02:11 | 0:02:15 | |
Alan is the future. | 0:02:15 | 0:02:17 | |
'I am Alan.' | 0:02:17 | 0:02:19 | |
Maybe Alan can get you the next cup of tea, then. | 0:02:19 | 0:02:23 | |
Any chance of a biscuit? | 0:02:25 | 0:02:27 | |
She seems nice. | 0:02:34 | 0:02:35 | |
Where is it? It must be here somewhere. | 0:02:40 | 0:02:42 | |
You really shouldn't leave | 0:02:42 | 0:02:44 | |
-your homework to the last minute, you know. -Very funny(!) | 0:02:44 | 0:02:47 | |
No, I'm thinking of making some changes in the deli, | 0:02:47 | 0:02:49 | |
so this is just research. | 0:02:49 | 0:02:51 | |
As you were. | 0:02:51 | 0:02:52 | |
I really hope Grandad's going to be reasonable about these new ideas. | 0:02:53 | 0:02:57 | |
I can't see why not. | 0:02:57 | 0:02:58 | |
Being reasonable is what this family does best. | 0:02:58 | 0:03:01 | |
Aha! Found it. | 0:03:01 | 0:03:02 | |
Exactly where I left it. | 0:03:04 | 0:03:06 | |
Susan! Been looking everywhere for you. | 0:03:09 | 0:03:12 | |
Ah. Is this it? | 0:03:14 | 0:03:15 | |
"New year, new challenges," blah, blah, blah, blah. | 0:03:20 | 0:03:22 | |
Yeah, change of teacher. | 0:03:22 | 0:03:24 | |
-You've got Miss Goodison, apparently. -She was right. | 0:03:24 | 0:03:26 | |
The Lizard Queen was right. I haven't got Miss Adolf. | 0:03:26 | 0:03:29 | |
No, because guess who has - me. | 0:03:29 | 0:03:32 | |
This is unbelievable. | 0:03:33 | 0:03:35 | |
So why did no-one tell me about it? | 0:03:35 | 0:03:37 | |
Hank, we talked about this right at the start of the holiday. | 0:03:39 | 0:03:42 | |
Do you ever listen to what we say? | 0:03:42 | 0:03:43 | |
-Was there food in the room when you're talking about it? -Er... | 0:03:43 | 0:03:46 | |
-Yeah, we were having pizza. -Well, then there's your mistake. | 0:03:46 | 0:03:49 | |
Well, I know about it now | 0:03:49 | 0:03:50 | |
and I'm declaring this the best news we've ever heard. | 0:03:50 | 0:03:54 | |
I wonder what Miss Goodison's going to be like. | 0:03:54 | 0:03:56 | |
Anyone is better than Miss Adolf. | 0:03:56 | 0:03:58 | |
You know what this means, right? | 0:03:58 | 0:04:00 | |
We've got to fit a whole summer's worth of celebrating | 0:04:00 | 0:04:03 | |
into the next ten minutes. | 0:04:03 | 0:04:06 | |
THEY CHEER | 0:04:06 | 0:04:07 | |
DOOR CHIMES TINKLE | 0:04:14 | 0:04:16 | |
Good morning, my dear. Here I am. | 0:04:16 | 0:04:19 | |
Ready for another day of making our customers happy. | 0:04:19 | 0:04:23 | |
Guests, Dad. | 0:04:23 | 0:04:25 | |
It says here they're guests, not customers. | 0:04:25 | 0:04:27 | |
"Don't just serve your guests, love them." Who writes this stuff? | 0:04:27 | 0:04:31 | |
And who would read it? | 0:04:31 | 0:04:33 | |
You may mock, but look at this. | 0:04:33 | 0:04:35 | |
Another article about the new Italian cafe on Winchester Street. | 0:04:37 | 0:04:41 | |
"Cafe Grigio is a funky space at the cutting edge of cafe culture." | 0:04:41 | 0:04:46 | |
-Rosa, you're obsessed with that place. -I'm not obsessed. | 0:04:46 | 0:04:49 | |
I've just started a little scrapbook. | 0:04:50 | 0:04:53 | |
They are going to be serious competition, | 0:04:55 | 0:04:57 | |
and that is why we are taking action. | 0:04:57 | 0:04:59 | |
-Why do I not like the sound of this? -Here is what we're going to do. | 0:04:59 | 0:05:02 | |
We are going to harness state-of-the-art technology | 0:05:02 | 0:05:05 | |
to revolutionise the guest-provider interface. | 0:05:05 | 0:05:08 | |
I speak two languages, and that didn't make sense in either of them. | 0:05:08 | 0:05:12 | |
You may mock, but just wait - | 0:05:12 | 0:05:13 | |
something's going to be arriving that will amaze you. | 0:05:13 | 0:05:17 | |
So, this new teacher, I can't wait to see what she... | 0:05:22 | 0:05:25 | |
ROMANTIC MUSIC | 0:05:25 | 0:05:27 | |
Whoa. | 0:05:36 | 0:05:38 | |
-She's so... -Beautiful. -..smiley. | 0:05:38 | 0:05:42 | |
Henry Zipzer! | 0:05:42 | 0:05:44 | |
RABBIT WHIMPERS | 0:05:49 | 0:05:50 | |
Miss me? | 0:05:53 | 0:05:55 | |
No need to give an answer. | 0:05:55 | 0:05:56 | |
Experience tells us it would only be the wrong one. | 0:05:56 | 0:05:59 | |
Perhaps instead you could tell me where your tie is. | 0:05:59 | 0:06:02 | |
My best guess is under my bed... | 0:06:02 | 0:06:05 | |
or burnt. | 0:06:05 | 0:06:07 | |
There's a small chance it's in China. | 0:06:07 | 0:06:09 | |
Normally this would earn you a detention. | 0:06:09 | 0:06:11 | |
Luckily for you, I'm in an extraordinarily good mood. | 0:06:11 | 0:06:14 | |
-Did you have a good summer, Miss? -No, I did not have a good summer. | 0:06:14 | 0:06:17 | |
I detest summer. | 0:06:17 | 0:06:18 | |
Barbecues, picnics, people wearing flip-flops - | 0:06:18 | 0:06:22 | |
all thoroughly unpleasant. | 0:06:22 | 0:06:24 | |
But fortunately it's over | 0:06:24 | 0:06:25 | |
and we can now get on with the important business of learning. | 0:06:25 | 0:06:28 | |
Did you receive a letter regarding a change of teacher this year? | 0:06:28 | 0:06:32 | |
I did, Miss. | 0:06:32 | 0:06:33 | |
It's here. | 0:06:33 | 0:06:34 | |
I'll take that. It's rubbish. | 0:06:37 | 0:06:39 | |
The result of a computer error which Mr Joy is rectifying as we speak. | 0:06:39 | 0:06:43 | |
You will not be having Miss Goodison as your teacher. | 0:06:43 | 0:06:46 | |
So who WILL we be having? | 0:06:46 | 0:06:48 | |
One guess, Henry Zipzer. | 0:06:49 | 0:06:52 | |
No, no, I cannot have Miss Adolf again. This is a disaster. | 0:06:55 | 0:07:00 | |
It's worse than that. | 0:07:00 | 0:07:01 | |
Did you see Miss Goodison's hair? It's like silk. | 0:07:01 | 0:07:04 | |
Frankie, ew! She's a teacher. | 0:07:04 | 0:07:06 | |
She's not just A teacher, she's OUR teacher. | 0:07:06 | 0:07:08 | |
I'm taking this to Mr Joy. | 0:07:08 | 0:07:10 | |
Wrong way. | 0:07:13 | 0:07:14 | |
This is what is going to give us the edge over Cafe Grigio. | 0:07:19 | 0:07:22 | |
-It's a hand-held, hi-tech ordering device. -Wow, amazing. | 0:07:22 | 0:07:25 | |
But tell me, don't we already have a hand-held ordering device? | 0:07:25 | 0:07:30 | |
Oh, yes, we do. | 0:07:30 | 0:07:31 | |
I think it's called a notepad and pencil. | 0:07:31 | 0:07:34 | |
Right. | 0:07:34 | 0:07:35 | |
This links up to this computer, which is going to go in the kitchen. | 0:07:35 | 0:07:38 | |
So as soon as an order is taken, | 0:07:38 | 0:07:39 | |
the kitchen will receive it straight away. | 0:07:39 | 0:07:42 | |
So, a bit like this, then. | 0:07:42 | 0:07:44 | |
Straight into the kitchen. | 0:07:47 | 0:07:49 | |
And the best thing about it is it's totally wireless. | 0:07:49 | 0:07:52 | |
So is a notepad. | 0:07:52 | 0:07:53 | |
Look, Dad, I know that you're out of your comfort zone | 0:07:53 | 0:07:56 | |
and it's harder for you because you're old...er. Older. | 0:07:56 | 0:08:00 | |
And I know that it's hard for older people to embrace new technology, | 0:08:00 | 0:08:04 | |
whereas for my generation, it's more intuitive. | 0:08:04 | 0:08:07 | |
We just pick it up and, bam, we're off. OK, hang on. | 0:08:07 | 0:08:10 | |
I think that perhaps you should read the user manual | 0:08:10 | 0:08:13 | |
before you start touching it. | 0:08:13 | 0:08:15 | |
-You know, just to be on the safe side. -Fine, I will. | 0:08:15 | 0:08:18 | |
I'll use this hi-tech word recognition device to help me read. | 0:08:18 | 0:08:22 | |
Mr Joy, I really need to complain about the timetable. | 0:08:26 | 0:08:28 | |
Previously, only one mind could cope with the complexities | 0:08:28 | 0:08:31 | |
of the school timetable - mine. | 0:08:31 | 0:08:34 | |
-Now, finally, Alan has revolutionised it. -'I am Alan.' | 0:08:34 | 0:08:38 | |
Or he would, if I knew how to print. | 0:08:38 | 0:08:40 | |
Miss Taguri, I wonder if you could... | 0:08:42 | 0:08:44 | |
'If you want to speak to me, come in here!' | 0:08:44 | 0:08:47 | |
You, back to class. | 0:08:48 | 0:08:50 | |
You can do this. No eye contact. | 0:08:50 | 0:08:53 | |
Once that timetable is printed, | 0:08:56 | 0:08:57 | |
I'm stuck with Miss Adolf for the rest of the year. | 0:08:57 | 0:09:00 | |
Are you thinking what I'm thinking? | 0:09:00 | 0:09:02 | |
-Are you in trouble already? -No. What are you doing here? | 0:09:06 | 0:09:09 | |
I need to change the timetable. | 0:09:09 | 0:09:11 | |
I refuse to be stuck with Miss Goodison | 0:09:11 | 0:09:12 | |
when Miss Adolf is introducing a new homework hero award. | 0:09:12 | 0:09:15 | |
I want to change the timetable to put Miss Goodison back with me - | 0:09:15 | 0:09:18 | |
which means you'd have Miss Adolf. | 0:09:18 | 0:09:20 | |
I don't normally like rule-breaking but my entire academic career | 0:09:20 | 0:09:23 | |
is in jeopardy from Miss Goodison and her smiley stickers. | 0:09:23 | 0:09:25 | |
-How do you know she has smiley stickers? -Oh, she looks the type. | 0:09:25 | 0:09:28 | |
OK, do it. | 0:09:28 | 0:09:29 | |
So, this is what life on the dark side feels like. | 0:09:31 | 0:09:34 | |
Hurry up. What's taking so long? | 0:09:39 | 0:09:41 | |
I'm trying. I can't... | 0:09:41 | 0:09:42 | |
Here, let me do it. | 0:09:42 | 0:09:44 | |
Done. Now, let's not get snared in the net of dactyloscopy. | 0:09:48 | 0:09:52 | |
Yeah, right, what's that again? | 0:09:52 | 0:09:54 | |
Dactyloscopy - fingerprinting. | 0:09:54 | 0:09:57 | |
Latent prints can be lifted off surfaces years after the crime. | 0:09:57 | 0:10:00 | |
-But now it's like we were never here. -OK, hit print and let's go. | 0:10:00 | 0:10:05 | |
-But I just can't get it printed... -PRINTER WHIRS | 0:10:05 | 0:10:07 | |
I don't know what's happened. It definitely wasn't working before. | 0:10:07 | 0:10:11 | |
If my Cup-a-Soup has gone cold, Mr Joy, there will be consequences. | 0:10:11 | 0:10:15 | |
Do you understand? | 0:10:15 | 0:10:16 | |
Yes, Miss Taguri. | 0:10:16 | 0:10:18 | |
Right, class, open your books. | 0:10:29 | 0:10:31 | |
And now close them again. | 0:10:33 | 0:10:35 | |
How can we be expected to learn about anything | 0:10:36 | 0:10:41 | |
before we've learnt about each other? | 0:10:41 | 0:10:43 | |
So, today, we're just going to talk. | 0:10:43 | 0:10:48 | |
Finally a subject I can get an A in. | 0:10:48 | 0:10:50 | |
Mr Joy, I've just seen the new timetable. | 0:10:50 | 0:10:54 | |
Awe-inspiring, isn't it? | 0:10:54 | 0:10:56 | |
-We have Alan to thank for that. -'I am Alan.' | 0:10:56 | 0:10:59 | |
Well, Alan has made an error. | 0:10:59 | 0:11:03 | |
I no longer have Henry Zipzer. | 0:11:03 | 0:11:05 | |
I do not leave challenges uncompleted | 0:11:05 | 0:11:08 | |
and that boy is the greatest challenge | 0:11:08 | 0:11:09 | |
since I took on Helga "The Slasher" Yurick | 0:11:09 | 0:11:11 | |
in the '77 world fencing championships. | 0:11:11 | 0:11:14 | |
I demand the timetable be changed. | 0:11:14 | 0:11:16 | |
Do not question Alan's credentials. | 0:11:16 | 0:11:19 | |
Not only could he be running Nasa, | 0:11:19 | 0:11:21 | |
but he's surprisingly good at golf. | 0:11:21 | 0:11:24 | |
Now please leave. Alan is resting. | 0:11:24 | 0:11:27 | |
Oh! | 0:11:27 | 0:11:28 | |
Are you cool enough, Alan? | 0:11:31 | 0:11:32 | |
'I am Alan.' | 0:11:32 | 0:11:35 | |
So we have to do exercises one to ten, | 0:11:37 | 0:11:40 | |
all of the long answer sections | 0:11:40 | 0:11:41 | |
and memorise chapter 15 by tomorrow? | 0:11:41 | 0:11:43 | |
Oh, I might have known this would be a problem for a Zipzer. | 0:11:43 | 0:11:48 | |
It's...not a problem. | 0:11:48 | 0:11:50 | |
-It's brilliant. -EMILY GIGGLES | 0:11:50 | 0:11:52 | |
Ham... Ham... Where is ham on this thing? | 0:11:55 | 0:11:58 | |
Um...I'll just put turkey. It's a lot better for you. | 0:11:58 | 0:12:02 | |
Rosa, this order can't be right. | 0:12:02 | 0:12:04 | |
23 super-sized salami subs. | 0:12:04 | 0:12:07 | |
Er...yes, that's absolutely right. | 0:12:07 | 0:12:09 | |
For table four? | 0:12:09 | 0:12:11 | |
Um...oh, OK, I'll redo it. | 0:12:11 | 0:12:14 | |
Oh, thank you. | 0:12:14 | 0:12:15 | |
Right, one cappuccino. | 0:12:15 | 0:12:17 | |
That'll be £78.23, please. | 0:12:17 | 0:12:20 | |
Erm...those little biscuits are surprisingly pricey. | 0:12:20 | 0:12:23 | |
I'll sort this out. Just give me one second. | 0:12:23 | 0:12:26 | |
Excuse me. | 0:12:26 | 0:12:27 | |
Meatball sandwich, please. | 0:12:27 | 0:12:29 | |
Ah, meatballs! Simple. | 0:12:29 | 0:12:31 | |
Without onions... | 0:12:31 | 0:12:33 | |
and extra sauce. | 0:12:33 | 0:12:34 | |
One minute. Um... | 0:12:34 | 0:12:36 | |
And I want the roll toasted. | 0:12:36 | 0:12:37 | |
Yes. So...yeah... Yes, that should be simple. | 0:12:37 | 0:12:40 | |
So...find out what button to press... | 0:12:40 | 0:12:42 | |
Go to "orders", sub-heading "active orders", | 0:12:42 | 0:12:44 | |
sub-heading "additional", sub-heading "modifications". | 0:12:44 | 0:12:47 | |
-Sorry? -That's how you amend an order. | 0:12:47 | 0:12:48 | |
You cannot just let me get on with it, can you? | 0:12:48 | 0:12:50 | |
What? I'm telling you how to... | 0:12:50 | 0:12:52 | |
You know what? If you wanted to have a little go at the new technology, | 0:12:52 | 0:12:55 | |
you should have said. I'm going to the kitchen. | 0:12:55 | 0:12:57 | |
-'Incoming order.' -Aargh! -'Incoming order.' | 0:13:00 | 0:13:02 | |
Aargh! | 0:13:02 | 0:13:04 | |
We all have our own issues and each one is important. | 0:13:06 | 0:13:11 | |
Now, Hank, your turn. | 0:13:11 | 0:13:14 | |
It says here that you're...dyslexic. | 0:13:14 | 0:13:18 | |
That must be really hard. | 0:13:19 | 0:13:21 | |
Would you like to tell us how that makes you feel? | 0:13:21 | 0:13:23 | |
Go on, Zitzer. | 0:13:23 | 0:13:24 | |
I did not sign up for this. | 0:13:28 | 0:13:30 | |
Right, ten minutes' quiet reading... | 0:13:30 | 0:13:32 | |
if a Zipzer knows what the word quiet means. | 0:13:32 | 0:13:36 | |
Quiet - making little or no noise. | 0:13:36 | 0:13:38 | |
Synonyms include silent, still and hushed. | 0:13:38 | 0:13:42 | |
-Did you see that cool show last night? -Sh! | 0:13:42 | 0:13:44 | |
It seems like you don't want to talk about this, Hank. | 0:13:46 | 0:13:49 | |
Well, there's just so many other cool things to talk about. | 0:13:53 | 0:13:56 | |
Eskimos, they're awesome. Helicopters, pigeons. | 0:13:56 | 0:13:59 | |
We want YOU to feel like you can share YOUR issues, Hank. | 0:13:59 | 0:14:04 | |
There was the time I accidentally stuck my face to the table. | 0:14:04 | 0:14:07 | |
That was pretty traumatic. | 0:14:07 | 0:14:09 | |
OK, Hank, I can see that you don't want to talk about your issues | 0:14:09 | 0:14:12 | |
with reading and writing. | 0:14:12 | 0:14:14 | |
Phew. | 0:14:14 | 0:14:15 | |
But this is something that we will need to explore. | 0:14:15 | 0:14:18 | |
Not phew. | 0:14:18 | 0:14:19 | |
So, tonight, everyone, your homework is to try and imagine | 0:14:19 | 0:14:24 | |
how it might feel to be a little bit different... | 0:14:24 | 0:14:27 | |
like Hank, | 0:14:27 | 0:14:29 | |
and then express those feelings however you want. | 0:14:29 | 0:14:33 | |
A collage, it could be a poem, maybe even a dance. Yeah? | 0:14:33 | 0:14:38 | |
And then tomorrow perhaps Hank will feel that he can open up to us. | 0:14:38 | 0:14:43 | |
I'm looking forward to this. | 0:14:43 | 0:14:45 | |
Rosa, looks like the lunchtime rush is coming. Ready? | 0:14:52 | 0:14:56 | |
Absolutely. | 0:14:56 | 0:14:57 | |
(You can do this, Rosa. OK.) | 0:14:59 | 0:15:02 | |
-'Incoming order.' -Oh! Ooh, I don't like it. I don't like it. | 0:15:03 | 0:15:07 | |
Well, that was worse than sitting through | 0:15:07 | 0:15:09 | |
-one of Emily's lizard lectures. -I don't know. | 0:15:09 | 0:15:11 | |
It might be nice to have | 0:15:11 | 0:15:12 | |
-someone to talk to about what it's like to be a girl. -BOTH: Whoa! | 0:15:12 | 0:15:15 | |
Girl talk alert. | 0:15:15 | 0:15:16 | |
-How many times? I AM a girl. -She is right, though, Hank. | 0:15:16 | 0:15:19 | |
Miss Goodison smells like clean clothes. | 0:15:19 | 0:15:22 | |
Miss Adolf only ever smelt of mushrooms. | 0:15:22 | 0:15:24 | |
Guys, she wants me to talk about my dyslexia in front of everyone. | 0:15:24 | 0:15:28 | |
You're right. OK, what's the plan? | 0:15:28 | 0:15:30 | |
Well, we could hypnotise Miss Goodison | 0:15:30 | 0:15:32 | |
so she forgets everything that happened today. | 0:15:32 | 0:15:34 | |
Remember that time you tried to hypnotise my hamster? | 0:15:34 | 0:15:37 | |
-That did not go well. -OK, so there's only one option. | 0:15:37 | 0:15:40 | |
We're going to have to change the timetable back. | 0:15:40 | 0:15:43 | |
OK, so, all we need to do is go into the timetable and... | 0:15:52 | 0:15:55 | |
-What's that? -It's a retina and fingerprint scanner. | 0:15:55 | 0:15:58 | |
Someone has installed some serious security onto this computer. | 0:15:58 | 0:16:01 | |
And I bet I know which lizard-loving loser it was. | 0:16:01 | 0:16:03 | |
Well, if you can't get into the computer | 0:16:03 | 0:16:05 | |
without a retina or fingerprint scan, what are we going to do? | 0:16:05 | 0:16:08 | |
Remove Mr Joy's eyeball. | 0:16:08 | 0:16:10 | |
Wait, I've got it. Dac... Dactyl... | 0:16:10 | 0:16:14 | |
Dactyloscopy. | 0:16:14 | 0:16:16 | |
-How are dinosaurs going to help us here? -No, he's right, Frankie. | 0:16:16 | 0:16:19 | |
-BOTH: We need to steal Mr Joy's fingerprint. -Cool. | 0:16:19 | 0:16:22 | |
So no dinosaurs then? | 0:16:22 | 0:16:23 | |
Oh, it's one lasagne and one chicken parmigiana. | 0:16:29 | 0:16:33 | |
But you actually ordered two coffees. OK, please bear with me. | 0:16:33 | 0:16:37 | |
Yes, I know. I know, sir. | 0:16:37 | 0:16:39 | |
You ordered your gondolier lunch special...over an hour ago. | 0:16:39 | 0:16:43 | |
Just give me a second. | 0:16:43 | 0:16:45 | |
It would be easier to fly to Venice, get a real gondolier, | 0:16:45 | 0:16:49 | |
cover him in cheese and... | 0:16:49 | 0:16:51 | |
Rosa, what's going on? What's this? | 0:16:51 | 0:16:55 | |
Do you know? I think there's a bug in the system because the stuff | 0:16:55 | 0:16:58 | |
just comes on the screen and then, whoosh, it's gone again, | 0:16:58 | 0:17:00 | |
so I'm just...I'm just trying to write it down while I remember. | 0:17:00 | 0:17:03 | |
Press the screen for two seconds to freeze an order. | 0:17:03 | 0:17:07 | |
Then press Ctrl S for a summary of orders | 0:17:07 | 0:17:10 | |
and simply tick in the checkbox when they're delivered. | 0:17:10 | 0:17:14 | |
I don't see what the fuss is all about! | 0:17:14 | 0:17:16 | |
We need him to touch something so that we can lift his fingerprint. | 0:17:21 | 0:17:25 | |
No cheating in the playground... | 0:17:25 | 0:17:28 | |
by anyone... | 0:17:28 | 0:17:29 | |
except me. | 0:17:29 | 0:17:30 | |
-Ugh. -Perfect. | 0:17:32 | 0:17:34 | |
We need that apple. | 0:17:34 | 0:17:36 | |
HE BLOWS NOSE | 0:17:36 | 0:17:37 | |
Nice. | 0:17:40 | 0:17:42 | |
OK, I think I've almost got it. | 0:17:42 | 0:17:43 | |
That's it. Pull me out. | 0:17:43 | 0:17:45 | |
Ugh. | 0:17:46 | 0:17:47 | |
FLIES BUZZ | 0:17:50 | 0:17:52 | |
I'm a genius. Stinky but a genius. | 0:17:59 | 0:18:02 | |
OK, back to Mr Joy's office. | 0:18:02 | 0:18:04 | |
Emily went to here, | 0:18:05 | 0:18:07 | |
changed that... | 0:18:07 | 0:18:09 | |
and done. | 0:18:09 | 0:18:10 | |
I've swapped Miss Adolf and Miss Goodison back...I think. | 0:18:10 | 0:18:13 | |
-OK, let's go. -Hang on a second. | 0:18:13 | 0:18:15 | |
Maybe I should change some other things around, too, | 0:18:15 | 0:18:17 | |
so it doesn't look too obvious. | 0:18:17 | 0:18:18 | |
Hank, do you think this is one of those times where something | 0:18:18 | 0:18:21 | |
seems like a good idea but actually isn't? | 0:18:21 | 0:18:23 | |
No. | 0:18:23 | 0:18:24 | |
-MUFFLED VOICE -Someone's coming. We need to go. | 0:18:26 | 0:18:28 | |
Oh... | 0:18:28 | 0:18:29 | |
-An update already, Alan. You must be working overtime. -'I am Alan.' | 0:18:36 | 0:18:41 | |
Miss Taguri, issue the new timetable. | 0:18:41 | 0:18:45 | |
I beg your pardon? | 0:18:45 | 0:18:47 | |
I mean, only if it's not too much trouble. | 0:18:47 | 0:18:49 | |
I'll tell you what, | 0:18:52 | 0:18:53 | |
I'll do it myself. | 0:18:53 | 0:18:54 | |
And legs straight, and push those hands, come on. | 0:19:01 | 0:19:05 | |
MUSIC PLAYS | 0:19:05 | 0:19:06 | |
Well, I suggest we get into small groups | 0:19:14 | 0:19:17 | |
and talk about how unplanned changes can be stressful. | 0:19:17 | 0:19:20 | |
Emily, would you like to work with me? | 0:19:21 | 0:19:24 | |
Oh, I feel sick. | 0:19:29 | 0:19:31 | |
MUSIC INTENSIFIES | 0:19:31 | 0:19:32 | |
What on earth is going on here? | 0:19:43 | 0:19:46 | |
-There seems to be a mistake with the timetable, Mr Joy. -Impossible. | 0:19:46 | 0:19:50 | |
Alan doesn't make any mistakes. | 0:19:50 | 0:19:52 | |
We are not here to have fun. | 0:19:52 | 0:19:54 | |
I want to see sweat. | 0:19:54 | 0:19:56 | |
And heel-digger! | 0:19:56 | 0:19:58 | |
Maybe we could go back to how the timetable was last year, Mr Joy. | 0:20:02 | 0:20:05 | |
And pony. And pony. | 0:20:05 | 0:20:07 | |
But it's what Alan said so it must be right. | 0:20:07 | 0:20:09 | |
Enough! | 0:20:12 | 0:20:13 | |
But nobody got to see my pony. | 0:20:13 | 0:20:15 | |
I said enough! | 0:20:15 | 0:20:17 | |
MUSIC STOPS | 0:20:17 | 0:20:19 | |
Alan and I are going to have a little chat. | 0:20:19 | 0:20:22 | |
That last order was right, wasn't it? Totally right? | 0:20:30 | 0:20:33 | |
I don't know who was more surprised, me or the customer. | 0:20:33 | 0:20:35 | |
Cafe Grigio is not going to know what's hit them. | 0:20:35 | 0:20:38 | |
I have got this system running like a finely tuned... | 0:20:38 | 0:20:40 | |
SHE SNIFFS | 0:20:40 | 0:20:42 | |
Oh! | 0:20:42 | 0:20:43 | |
Oh, the biscottini are burnt! | 0:20:46 | 0:20:50 | |
The oven was way too high. | 0:20:50 | 0:20:52 | |
I turned it up. | 0:20:52 | 0:20:53 | |
How? You were in here. | 0:20:53 | 0:20:55 | |
With this. The oven can now be controlled from here. | 0:20:55 | 0:20:58 | |
So when I put an order through for pizza, | 0:20:58 | 0:21:00 | |
I automatically increase the oven temperature. Simple. | 0:21:00 | 0:21:05 | |
Well, how come I didn't know about it? | 0:21:05 | 0:21:07 | |
This was all explained in the update. | 0:21:07 | 0:21:09 | |
An audio alert sounds on your system. | 0:21:09 | 0:21:11 | |
Oh, I may have turned the sound down. | 0:21:11 | 0:21:15 | |
Well, it was shouting at me. | 0:21:15 | 0:21:16 | |
-Well, you could have chosen a visual alert. -I don't have time. | 0:21:16 | 0:21:20 | |
-ALARM BLEEPS -Oh, what is it now? | 0:21:20 | 0:21:23 | |
THEY SHOUT AND SCREAM | 0:21:24 | 0:21:26 | |
I think I put too much detergent in. | 0:21:38 | 0:21:40 | |
You needn't have it any at all. | 0:21:40 | 0:21:42 | |
I'd already done it. This was all explained... | 0:21:42 | 0:21:45 | |
BOTH: ..in the update! | 0:21:45 | 0:21:47 | |
I'd like to use my 40% off voucher. | 0:21:47 | 0:21:49 | |
-What voucher? -It was e-mailed to me. | 0:21:49 | 0:21:52 | |
-This was all explained in the... -OK. | 0:21:52 | 0:21:55 | |
Oh! Oh! No! | 0:21:56 | 0:22:00 | |
Oh! Oh! | 0:22:00 | 0:22:02 | |
Update that! | 0:22:02 | 0:22:04 | |
And, so, I realised that there could only ever be one | 0:22:10 | 0:22:13 | |
super-advanced being in control of this school and that's me. | 0:22:13 | 0:22:17 | |
I had to fire Alan. | 0:22:17 | 0:22:19 | |
I'm glad you got that off your chest. | 0:22:19 | 0:22:22 | |
Is anything you'd like to say, Alan? | 0:22:23 | 0:22:26 | |
-DISTORTED: -'I am Alan.' | 0:22:26 | 0:22:27 | |
He WAS Alan. | 0:22:29 | 0:22:30 | |
Don't worry, Rosa, we'll try technology again | 0:22:32 | 0:22:34 | |
when you feel you're ready. | 0:22:34 | 0:22:36 | |
For the moment, | 0:22:36 | 0:22:37 | |
we'll just use a system you'll be able to cope with. | 0:22:37 | 0:22:40 | |
The wonderful thing about this is it's just so intuitive. | 0:22:45 | 0:22:49 | |
And, oh, look. | 0:22:49 | 0:22:52 | |
An update. | 0:22:54 | 0:22:55 | |
HE LAUGHS | 0:22:55 | 0:22:57 | |
Huh? | 0:22:57 | 0:22:58 | |
You're not too annoyed that we don't have Miss Goodison, are you? | 0:23:06 | 0:23:09 | |
I guess I'll always have the memories. | 0:23:09 | 0:23:11 | |
Yeah, and her name written on your hand. | 0:23:11 | 0:23:14 | |
Henry Zipzer! Talking in class again. | 0:23:14 | 0:23:17 | |
What makes you think I should treat you any differently? | 0:23:17 | 0:23:20 | |
Nothing. And that's just the way I like it. 1-0, Zipzer. | 0:23:20 | 0:23:24 | |
Still talking, Henry. Detention. | 0:23:24 | 0:23:27 | |
Start making videos and vlogs and sharing them with the school. | 0:23:28 | 0:23:32 | |
Finally a school project I can do well in. | 0:23:32 | 0:23:34 | |
-You'll only mess it up like everything else. -Zipzer. | 0:23:34 | 0:23:37 | |
McKelty, I've got a major problem with my adult choir. | 0:23:37 | 0:23:40 | |
-# Pick me! -Pick me! -Pick me! # | 0:23:40 | 0:23:42 | |
WHIRRING Whoa! | 0:23:42 | 0:23:44 | |
Urgh! | 0:23:44 | 0:23:45 | |
Rule number one, Frankie - always keep the fans happy. | 0:23:45 | 0:23:48 | |
Sometimes you've just got to know when to throw in the towel. | 0:23:48 | 0:23:51 | |
THEY ARGUE | 0:23:51 | 0:23:54 | |
Whoa! Stop filming! | 0:23:54 | 0:23:56 | |
Aargh! | 0:23:56 | 0:23:58 |