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Welcome to a world where nothing is as it seems. | 0:00:02 | 0:00:05 | |
Welcome to Fake Britain. | 0:00:05 | 0:00:07 | |
-Police! -SHOUTING | 0:00:09 | 0:00:11 | |
-Get down! Get down! -Get on the floor now. | 0:00:20 | 0:00:22 | |
Put your hands behind your back now. | 0:00:22 | 0:00:25 | |
Here at the Fake Britain house, | 0:00:25 | 0:00:27 | |
we'll reveal the fakes that are flooding the market, | 0:00:27 | 0:00:29 | |
conning people like you and me and making money for the criminals. | 0:00:29 | 0:00:33 | |
We'll investigate the fraudsters | 0:00:33 | 0:00:35 | |
who are selling us something that isn't real and could be dangerous, | 0:00:35 | 0:00:39 | |
and we'll help you avoid falling for a fake. | 0:00:39 | 0:00:42 | |
Today on Fake Britain, | 0:00:43 | 0:00:45 | |
the fake taxis putting passengers in danger... | 0:00:45 | 0:00:49 | |
He wasn't a good driver at all | 0:00:49 | 0:00:51 | |
and I think he was taking risks with our lives. | 0:00:51 | 0:00:54 | |
..the fake celebrity endorsements tempting shoppers into spending, | 0:00:54 | 0:00:57 | |
and losing, hundreds of pounds... | 0:00:57 | 0:01:00 | |
How I felt was they literally mugged me, | 0:01:00 | 0:01:02 | |
pulled out my purse from my bag and took the money. | 0:01:02 | 0:01:05 | |
..fakes in the frame - | 0:01:05 | 0:01:06 | |
the camera equipment that isn't what it seems... | 0:01:06 | 0:01:09 | |
I couldn't believe it. They said, "Do you know this camera's a fake?" | 0:01:09 | 0:01:13 | |
..and the faker who cashed in on Cornish art. | 0:01:13 | 0:01:17 | |
That one was priced at £20,000 to £30,000. | 0:01:17 | 0:01:20 | |
If you're planning to take a minicab, | 0:01:26 | 0:01:28 | |
there are some things you can check to make sure it's safe. | 0:01:28 | 0:01:31 | |
Does the vehicle have a taxi licence? | 0:01:31 | 0:01:34 | |
Does the company have an operator's licence? | 0:01:34 | 0:01:36 | |
And does the driver have a private hire licence? | 0:01:36 | 0:01:40 | |
In many parts of the country, | 0:01:40 | 0:01:41 | |
you can now do these checks with the authorities easily online. | 0:01:41 | 0:01:45 | |
And it's worth checking. Look at this. | 0:01:45 | 0:01:47 | |
It's a booking form from a cab company. | 0:01:47 | 0:01:49 | |
It says, "Fully licensed and insured for private hire." | 0:01:49 | 0:01:52 | |
But those claims are fake. | 0:01:52 | 0:01:55 | |
Fake minicabs across the UK are putting people's lives at risk. | 0:01:55 | 0:01:59 | |
There are now around a quarter of a million vehicles | 0:02:03 | 0:02:05 | |
with taxi licences on our roads. | 0:02:05 | 0:02:08 | |
About a third of those are hackney carriages, or taxis, | 0:02:08 | 0:02:12 | |
but 150,000 of them are private hire vehicles, or minicabs. | 0:02:12 | 0:02:17 | |
As Sarah Thompson from Northamptonshire found out, | 0:02:17 | 0:02:20 | |
some of those minicabs are fake, | 0:02:20 | 0:02:22 | |
unlicensed and potentially dangerous. | 0:02:22 | 0:02:25 | |
One night, Sarah was out with her friends in Birmingham. | 0:02:32 | 0:02:36 | |
We went out on the Saturday night, were staying at a hotel | 0:02:36 | 0:02:40 | |
and I got a lot drunker than I was expecting to get. | 0:02:40 | 0:02:44 | |
I thought it was best that I go home to the hotel, sleep it off. | 0:02:44 | 0:02:48 | |
Thinking she was doing the right thing, | 0:02:48 | 0:02:51 | |
Sarah headed for a taxi rank and found a minicab. | 0:02:51 | 0:02:55 | |
I asked them to take me back to the hotel | 0:02:55 | 0:02:57 | |
cos I thought it'd be safer to get into a taxi | 0:02:57 | 0:02:59 | |
than try and find my way home walking. | 0:02:59 | 0:03:02 | |
But the minicab driver didn't take her straight back to the hotel. | 0:03:04 | 0:03:08 | |
Instead, he pulled up on a side road. | 0:03:08 | 0:03:11 | |
I remember him climbing over into the passenger side | 0:03:11 | 0:03:15 | |
and leaning over me, started kissing me | 0:03:15 | 0:03:18 | |
and I remember gripping the seat just thinking, | 0:03:18 | 0:03:21 | |
"I need to just let what happens happen | 0:03:21 | 0:03:26 | |
"cos I'll probably end up worse if I try and fight him." | 0:03:26 | 0:03:29 | |
Sort of froze in fear. | 0:03:29 | 0:03:31 | |
Sarah was seriously assaulted by the minicab driver, | 0:03:33 | 0:03:37 | |
but she managed to escape. | 0:03:37 | 0:03:39 | |
So, I got out of the taxi | 0:03:40 | 0:03:42 | |
and I was just walking up the street in a bit of a daze, | 0:03:42 | 0:03:45 | |
and then that's when it hit me. I started running and panicking | 0:03:45 | 0:03:49 | |
and I saw this car coming down towards me, | 0:03:49 | 0:03:53 | |
so I ran out in the road in front of that to make it stop, | 0:03:53 | 0:03:56 | |
and two girls got out of the back and they helped me, | 0:03:56 | 0:04:00 | |
and I told them what had happened and they called the police. | 0:04:00 | 0:04:03 | |
I started panicking then that I didn't know what had happened | 0:04:03 | 0:04:06 | |
cos I couldn't remember it all. | 0:04:06 | 0:04:08 | |
I don't remember anything till I woke up | 0:04:08 | 0:04:10 | |
and there was all these police officers and paramedics around me. | 0:04:10 | 0:04:14 | |
Sarah's attacker was driving an unlicensed minicab. | 0:04:15 | 0:04:18 | |
He was caught and jailed for five years. | 0:04:18 | 0:04:22 | |
But there are other risks that come with fake minicabs, | 0:04:22 | 0:04:24 | |
from being overcharged to being driven in a car that's uninsured. | 0:04:24 | 0:04:28 | |
In Birmingham, it's PC Dave Humpherson's job | 0:04:29 | 0:04:32 | |
to keep minicab passengers safe. | 0:04:32 | 0:04:34 | |
Tonight, he's leading Operation Amethyst, | 0:04:35 | 0:04:38 | |
which is tasked with cracking down on private hire vehicles | 0:04:38 | 0:04:41 | |
that are operating illegally. | 0:04:41 | 0:04:42 | |
PC Humpherson is concerned that some minicab drivers | 0:04:44 | 0:04:47 | |
might be using fake plates. | 0:04:47 | 0:04:50 | |
They may be a revoked-licence driver | 0:04:50 | 0:04:52 | |
that, at some stage, has been caught for an offence, | 0:04:52 | 0:04:55 | |
no longer have a licence. | 0:04:55 | 0:04:56 | |
So, what they will do is they will get hold of some either fake plates | 0:04:56 | 0:05:00 | |
or they may have stolen some plates. They'll put them on the vehicle. | 0:05:00 | 0:05:03 | |
Straight away, it looks like a licensed vehicle | 0:05:03 | 0:05:06 | |
and they will take journeys. | 0:05:06 | 0:05:07 | |
Members of the public aren't going to look at those plates, | 0:05:07 | 0:05:10 | |
or they may look at the plates and not question the driver. | 0:05:10 | 0:05:12 | |
They're just happy that, "Well, I'm getting in a vehicle and I'm getting home." | 0:05:12 | 0:05:16 | |
Tonight, the officers are patrolling the streets | 0:05:16 | 0:05:19 | |
in search of fake and illegal minicab drivers. | 0:05:19 | 0:05:23 | |
I'm going to drop two officers off on foot | 0:05:24 | 0:05:27 | |
and I'm going to get into a position | 0:05:27 | 0:05:29 | |
where I can observe them approaching vehicles. | 0:05:29 | 0:05:32 | |
The undercover officers pretend to be late-night partygoers | 0:05:34 | 0:05:37 | |
in search of a cab. | 0:05:37 | 0:05:39 | |
The one that takes their fare doesn't know | 0:05:39 | 0:05:41 | |
that he'll shortly be pulled over by a police bike. | 0:05:41 | 0:05:44 | |
Alpha one. Subject vehicle is a silver Mercedes. | 0:05:44 | 0:05:47 | |
No deviation. Speed - 30. Newhall Street. | 0:05:49 | 0:05:53 | |
The driver was later questioned and it was discovered | 0:05:54 | 0:05:57 | |
he was operating in the wrong county, which is illegal. | 0:05:57 | 0:06:00 | |
Later, another team stops a second minicab driver | 0:06:03 | 0:06:07 | |
who's found to be taking illegal fares. | 0:06:07 | 0:06:10 | |
'Can you just follow me, at the roundabout, | 0:06:10 | 0:06:12 | |
'just back into Morrisons and stop there?' | 0:06:12 | 0:06:15 | |
He knows there's some money to be made. It's very easy money. | 0:06:15 | 0:06:18 | |
He'll take them. He'll take the risk. | 0:06:18 | 0:06:20 | |
And, unfortunately, on this occasion for him, | 0:06:20 | 0:06:22 | |
it's police officers that he's picked up. | 0:06:22 | 0:06:25 | |
We've caught four pliers so far tonight. | 0:06:25 | 0:06:27 | |
We've only been out a few hours. No fake plates that we're aware of. | 0:06:27 | 0:06:30 | |
I've got no doubts that there are people about in this city tonight. | 0:06:30 | 0:06:33 | |
It's a good result for the team | 0:06:33 | 0:06:35 | |
tasked with catching illegal minicabs. | 0:06:35 | 0:06:37 | |
They know that the fakes are out there. | 0:06:37 | 0:06:40 | |
In Bradford, Josh Ripley was violently beaten unconscious | 0:06:41 | 0:06:46 | |
after getting in to a fake minicab. | 0:06:46 | 0:06:48 | |
And one night, PC Jason Dooley came face-to-face with one. | 0:06:49 | 0:06:53 | |
He saw a minicab being flagged down by passengers and taking the fare. | 0:06:56 | 0:07:01 | |
Plying for hire is illegal, | 0:07:01 | 0:07:04 | |
so PC Dooley followed the car on his police bike | 0:07:04 | 0:07:07 | |
and pulled over the driver. | 0:07:07 | 0:07:09 | |
Spoke through the open window | 0:07:09 | 0:07:11 | |
and I just asked, "Lads, have you booked this taxi?" | 0:07:11 | 0:07:13 | |
And they both said, "No, we're just doing it now." | 0:07:13 | 0:07:15 | |
I've then asked them to get out of the taxi cos it's not booked | 0:07:15 | 0:07:18 | |
and the driver's committing an offence. | 0:07:18 | 0:07:20 | |
I've then told the driver to follow me. | 0:07:20 | 0:07:22 | |
But the minicab driver had other ideas and sped off, | 0:07:24 | 0:07:27 | |
leaving PC Dooley no option but to give chase. | 0:07:27 | 0:07:31 | |
Heard a wheel spin. | 0:07:31 | 0:07:33 | |
He then went the wrong side of the road through a No Entry sign. | 0:07:33 | 0:07:37 | |
When he got to the dual carriageway, he slowed down. | 0:07:38 | 0:07:40 | |
I think he realised that, "I'm not getting away from | 0:07:40 | 0:07:43 | |
"a police motorcyclist, so I'm just going to give up." | 0:07:43 | 0:07:45 | |
And that's when I've arrested him for dangerous driving. | 0:07:45 | 0:07:48 | |
PC Dooley was about to discover that this minicab driver | 0:07:48 | 0:07:51 | |
wasn't all he appeared to be. | 0:07:51 | 0:07:54 | |
He had taxi plates on the car. | 0:07:54 | 0:07:55 | |
It was emblazoned with taxi door numbers. | 0:07:55 | 0:07:58 | |
I assumed it was a legal taxi. | 0:07:58 | 0:08:00 | |
But after arresting the driver, the truth emerged. | 0:08:00 | 0:08:04 | |
The plates displayed were expired and they weren't in his name. | 0:08:04 | 0:08:07 | |
Mr Elahi wasn't a taxi driver. Mr Elahi's car was not a taxi. | 0:08:09 | 0:08:14 | |
He'd stuck these stickers on his vehicle | 0:08:14 | 0:08:16 | |
to give the impression to members of the public | 0:08:16 | 0:08:18 | |
that it was a private hire vehicle. | 0:08:18 | 0:08:21 | |
But when we interviewed Mr Elahi, | 0:08:21 | 0:08:23 | |
he stated that it was a one-off, that he had only done it once, | 0:08:23 | 0:08:26 | |
but we proved that it was numerous times - | 0:08:26 | 0:08:28 | |
possibly near to 100 times - he was using this vehicle as a fake taxi. | 0:08:28 | 0:08:32 | |
Fake cab driver Babu Elahi admitted dangerous driving, | 0:08:34 | 0:08:38 | |
fraud by false representation and driving without insurance. | 0:08:38 | 0:08:42 | |
He was jailed for four years, suspended for two years, | 0:08:42 | 0:08:45 | |
and banned from driving for 12 months. | 0:08:45 | 0:08:48 | |
As far as PC Dooley is concerned, this is just the tip of the iceberg. | 0:08:50 | 0:08:54 | |
In one year alone, around 100 drivers in Birmingham | 0:08:56 | 0:08:59 | |
have been prosecuted and banned from the roads | 0:08:59 | 0:09:01 | |
or given six penalty points with fines approaching £2,000. | 0:09:01 | 0:09:06 | |
There are fake taxis out there. | 0:09:06 | 0:09:08 | |
If you get into the rear of a fake taxi, | 0:09:08 | 0:09:11 | |
they are not checked, they are not monitored, | 0:09:11 | 0:09:13 | |
so they could be anybody, and it's a danger to the public. | 0:09:13 | 0:09:16 | |
Coming up, we see how Trading Standards in the South West | 0:09:16 | 0:09:20 | |
cracked their largest ever fake minicab case. | 0:09:20 | 0:09:24 | |
It's a massive deception. | 0:09:24 | 0:09:26 | |
The work involved in producing these fake logs is enormous. | 0:09:26 | 0:09:31 | |
Celebrities sell, and they get everywhere. | 0:09:36 | 0:09:39 | |
You'll find them endorsing everything from cars to crisps, | 0:09:39 | 0:09:42 | |
teabags to trainers, all in the hope that we'll buy the product | 0:09:42 | 0:09:46 | |
because we're convinced that if they like it, it must be OK. | 0:09:46 | 0:09:50 | |
Perhaps some of their magic may rub off on us. | 0:09:50 | 0:09:52 | |
But if you're impressed that someone you admire endorses a product | 0:09:52 | 0:09:56 | |
and you decide to buy, | 0:09:56 | 0:09:57 | |
can you be sure the celebrity actually has anything to do with it? | 0:09:57 | 0:10:01 | |
What if the endorsement is a fake? | 0:10:01 | 0:10:04 | |
This is a genuine advert for a well-known bank | 0:10:05 | 0:10:09 | |
featuring Olympic athlete Jessica Ennis-Hill | 0:10:09 | 0:10:11 | |
and racing driver Jenson Button. You name the celebrity | 0:10:11 | 0:10:15 | |
and the chances are their face is being used in an advert like this. | 0:10:15 | 0:10:19 | |
More than a quarter of shoppers have bought something | 0:10:19 | 0:10:22 | |
because it was being promoted by a well-known personality. | 0:10:22 | 0:10:25 | |
And one such shopper is Tanya Worsfold | 0:10:26 | 0:10:29 | |
from Clackmannanshire in Scotland. | 0:10:29 | 0:10:31 | |
She'd been thinking about going on a diet when, one day, | 0:10:31 | 0:10:34 | |
she saw an advert online about a slimming supplement | 0:10:34 | 0:10:37 | |
called raspberry ketones. | 0:10:37 | 0:10:39 | |
It was accompanied by a picture of comedian Dawn French. | 0:10:39 | 0:10:43 | |
And I really like Dawn French. I've followed her for years. | 0:10:43 | 0:10:46 | |
As a comedian, I think she's brilliant, | 0:10:46 | 0:10:48 | |
and I'd been to see her recently in her show, | 0:10:48 | 0:10:50 | |
and it was about her losing weight and what she'd done. | 0:10:50 | 0:10:54 | |
The supplements raspberry ketones are a natural plant extract. | 0:10:55 | 0:10:59 | |
Some people think they help with slimming, | 0:10:59 | 0:11:01 | |
and they're widely available in high-street health-food shops. | 0:11:01 | 0:11:05 | |
The advert suggested that the supplements | 0:11:05 | 0:11:07 | |
had helped Dawn French to lose weight, | 0:11:07 | 0:11:10 | |
and a trial pack was being offered at 50% off the normal price. | 0:11:10 | 0:11:15 | |
What it suggested was that Dawn French was | 0:11:15 | 0:11:18 | |
endorsing the product and that, you know, | 0:11:18 | 0:11:20 | |
she'd used that same product to help her with weight loss. | 0:11:20 | 0:11:24 | |
Tanya had never bought supplements online before, | 0:11:24 | 0:11:27 | |
but because they appeared to be recommended | 0:11:27 | 0:11:29 | |
by a famous figure that she respected, | 0:11:29 | 0:11:31 | |
she decided to give them a go. | 0:11:31 | 0:11:34 | |
Well, it certainly makes you think, "Oh, if Dawn French is using it, | 0:11:34 | 0:11:36 | |
"it must be all right, then, cos she was looking so good." | 0:11:36 | 0:11:39 | |
So, Tanya bought the supplements. | 0:11:39 | 0:11:41 | |
When they arrived, she started to take them, | 0:11:41 | 0:11:44 | |
but after taking a closer look, she began to have doubts. | 0:11:44 | 0:11:47 | |
They looked cheap and the labels weren't put on straight | 0:11:47 | 0:11:52 | |
and I just thought, "You know, I've bought something over the internet. | 0:11:52 | 0:11:55 | |
"It could be anything. It could be rat poison." | 0:11:55 | 0:11:58 | |
Tanya decided to stop taking the pills | 0:11:58 | 0:12:01 | |
and thought no more about them. | 0:12:01 | 0:12:03 | |
She assumed she'd lost a bit of money on a one-off bad purchase, | 0:12:03 | 0:12:07 | |
but a few weeks later, she received a parcel. | 0:12:07 | 0:12:10 | |
I got, through the post, another packet of the vitamins - | 0:12:10 | 0:12:13 | |
two packs - with a bill saying I think it was £80. | 0:12:13 | 0:12:17 | |
I thought, "Oh, God!" | 0:12:17 | 0:12:19 | |
Tanya phoned the company to tell them they must have made a mistake. | 0:12:19 | 0:12:23 | |
And they said no, this was right, | 0:12:23 | 0:12:24 | |
that I had signed up for a 12-month supply. | 0:12:24 | 0:12:28 | |
I said, "Well, I didn't," and they said, | 0:12:28 | 0:12:30 | |
"Well, you didn't read all the terms and conditions." | 0:12:30 | 0:12:33 | |
Having been lured in by a supposed endorsement from Dawn French, | 0:12:33 | 0:12:37 | |
Tanya now found herself caught in a so-called subscription trap. | 0:12:37 | 0:12:41 | |
Customers are hooked in with a free trial or discount for a product, | 0:12:41 | 0:12:45 | |
but if the trial isn't cancelled within a certain time, | 0:12:45 | 0:12:49 | |
the company starts to take regular payments | 0:12:49 | 0:12:51 | |
from the target's bank account. | 0:12:51 | 0:12:53 | |
I don't even remember ticking a box, but I must have done. | 0:12:53 | 0:12:56 | |
I certainly had no idea it was for any length of period. | 0:12:56 | 0:13:01 | |
I thought it was a one-off purchase. | 0:13:01 | 0:13:03 | |
I thought the bottle was valued at a tenner | 0:13:03 | 0:13:05 | |
and they were giving it to you for 50%. | 0:13:05 | 0:13:08 | |
Worried about losing even more money, | 0:13:08 | 0:13:11 | |
she contacted her bank and cancelled the direct debit, | 0:13:11 | 0:13:15 | |
but by now, the company had taken over £300 from Tanya, | 0:13:15 | 0:13:19 | |
which she still hasn't recovered. | 0:13:19 | 0:13:21 | |
When I realised how much money they were taking out, | 0:13:21 | 0:13:23 | |
I just felt like I'd been mugged. | 0:13:23 | 0:13:26 | |
How I felt was I was walking along the street, | 0:13:26 | 0:13:28 | |
they literally mugged me, | 0:13:28 | 0:13:29 | |
pulled out my purse from my bag and took the money. | 0:13:29 | 0:13:32 | |
Tanya had fallen for pills which, it was falsely claimed, | 0:13:32 | 0:13:35 | |
were being promoted by one of her heroes. | 0:13:35 | 0:13:38 | |
I realised that the endorsement was fake | 0:13:38 | 0:13:41 | |
and, yes, you know, it couldn't have been anything | 0:13:41 | 0:13:43 | |
to do with Dawn French. It was just a con. | 0:13:43 | 0:13:45 | |
But Tanya's not the only shopper | 0:13:47 | 0:13:48 | |
to have fallen for a fake celebrity endorsement. | 0:13:48 | 0:13:51 | |
Mike Andrews from the National Trading Standards | 0:13:51 | 0:13:54 | |
eCrime Team is leading a crackdown on subscription traps, | 0:13:54 | 0:13:58 | |
many of which lure in their targets | 0:13:58 | 0:14:00 | |
with photos of celebrities who haven't endorsed the products. | 0:14:00 | 0:14:04 | |
Some of the celebrities we've seen used in subscription traps - | 0:14:05 | 0:14:08 | |
Kate Middleton, some famous American celebrities | 0:14:08 | 0:14:10 | |
like Kim Kardashian, Christina Aguilera. | 0:14:10 | 0:14:13 | |
The latest intelligence and reports we have suggest that | 0:14:14 | 0:14:17 | |
the total loss does run | 0:14:17 | 0:14:18 | |
into millions and millions of pounds a year. | 0:14:18 | 0:14:21 | |
We're aware of one bank that reported | 0:14:21 | 0:14:23 | |
that 37,000 of their consumers have been the victim | 0:14:23 | 0:14:26 | |
of some sort of subscription trap, | 0:14:26 | 0:14:27 | |
so that puts into context the scale of the problem. | 0:14:27 | 0:14:30 | |
These traders are making a significant profit | 0:14:30 | 0:14:32 | |
out of these scams. | 0:14:32 | 0:14:34 | |
Dawn French's agent told Fake Britain that... | 0:14:34 | 0:14:37 | |
But Dawn French is just one of many celebrities | 0:14:48 | 0:14:51 | |
having their identities faked by companies | 0:14:51 | 0:14:53 | |
who are trying to sell products. | 0:14:53 | 0:14:56 | |
Lorraine Kelly and Fern Britton have been quick to issue public denials | 0:14:56 | 0:15:00 | |
after their images were used without their consent to peddle products. | 0:15:00 | 0:15:04 | |
Some celebrities have even had their identities faked | 0:15:06 | 0:15:09 | |
by criminals out to commit fraud. | 0:15:09 | 0:15:11 | |
Finance expert Martin Lewis is the founder | 0:15:13 | 0:15:15 | |
of the MoneySavingExpert.com website. | 0:15:15 | 0:15:18 | |
His advice is trusted by millions of consumers, | 0:15:19 | 0:15:22 | |
and because of that, he's a regular target for the fakers. | 0:15:22 | 0:15:26 | |
I've had problems for years with people knocking on people's doors | 0:15:27 | 0:15:30 | |
or calling them up pretending to have some form of linkage with me | 0:15:30 | 0:15:34 | |
or with MoneySavingExpert.com. | 0:15:34 | 0:15:36 | |
Recently, fraudsters actually pretended to be Martin | 0:15:37 | 0:15:41 | |
in order to persuade pensioners to hand over their money, | 0:15:41 | 0:15:44 | |
either to get tax rebates that didn't exist | 0:15:44 | 0:15:47 | |
or to protect themselves against a fraud that hadn't even happened. | 0:15:47 | 0:15:51 | |
This is pure fakery. They were using my name, | 0:15:51 | 0:15:55 | |
they were using MoneySavingExpert.com's name | 0:15:55 | 0:15:57 | |
because we're trusted, | 0:15:57 | 0:15:59 | |
to try and get into vulnerable, elderly people's houses, | 0:15:59 | 0:16:02 | |
the type of people I spend my life campaigning to protect. | 0:16:02 | 0:16:06 | |
It makes me feel physically sick. | 0:16:06 | 0:16:07 | |
Given the tens of thousands of pounds that have been stolen | 0:16:09 | 0:16:12 | |
from people who thought they were dealing with Martin, | 0:16:12 | 0:16:14 | |
he wants to warn the public not to take everything at face value. | 0:16:14 | 0:16:18 | |
It's very easy to believe people | 0:16:20 | 0:16:21 | |
when they knock on your door and say, | 0:16:21 | 0:16:23 | |
"I've been sent by an organisation | 0:16:23 | 0:16:24 | |
"like Money Saving Expert or Martin Lewis. | 0:16:24 | 0:16:27 | |
"You've heard what he says on the TV and radio. | 0:16:27 | 0:16:30 | |
"You know, he supports exactly what we're doing." | 0:16:30 | 0:16:32 | |
Well, unfortunately, whatever that endorsement is, | 0:16:32 | 0:16:36 | |
remember this is a salesperson, or, potentially, even worse - | 0:16:36 | 0:16:40 | |
a fake salesperson, a scammer, trying to get your money. | 0:16:40 | 0:16:43 | |
Anybody knocking on your door, calling you up | 0:16:43 | 0:16:46 | |
saying they represent me or this website is a liar. | 0:16:46 | 0:16:49 | |
Whether it is to push a product or a scam, | 0:16:49 | 0:16:52 | |
using fake celebrity endorsements on social media | 0:16:52 | 0:16:56 | |
to convince consumers to part with money is now a real threat. | 0:16:56 | 0:17:00 | |
Many adverts are being endorsed by fake tweets, | 0:17:00 | 0:17:03 | |
like this one purporting to be from none other | 0:17:03 | 0:17:06 | |
than the Duchess of Cambridge herself. | 0:17:06 | 0:17:09 | |
Rest assured, neither she nor any of the other stars featured here | 0:17:09 | 0:17:12 | |
are linked, in any way, | 0:17:12 | 0:17:14 | |
with the products they appear to be promoting. | 0:17:14 | 0:17:17 | |
Of course, it's all fake | 0:17:17 | 0:17:18 | |
and it's all designed to try and get the consumer enticed onto the site | 0:17:18 | 0:17:22 | |
where they'll be parted with their hard-earned money. | 0:17:22 | 0:17:25 | |
Even entire magazines have been faked | 0:17:25 | 0:17:28 | |
to give some health products an air of respectability, | 0:17:28 | 0:17:30 | |
in this case, a fake Women's Health article. | 0:17:30 | 0:17:34 | |
So, this particular website here, | 0:17:34 | 0:17:36 | |
it's designed to look like editorial content | 0:17:36 | 0:17:39 | |
from quite a popular women's monthly magazine, Women's Health. | 0:17:39 | 0:17:42 | |
So, it's got a logo towards the top of the screen | 0:17:42 | 0:17:44 | |
all designed to look like genuine, but, actually, it's a fake website | 0:17:44 | 0:17:48 | |
and if you look at the giveaway at the top in the web address - | 0:17:48 | 0:17:52 | |
ConsumerHealthReports.biz - | 0:17:52 | 0:17:54 | |
it's actually nothing to do with Women's Health magazine at all. | 0:17:54 | 0:17:57 | |
For customers like Tanya, | 0:17:57 | 0:17:59 | |
being targeted by a fake celebrity endorsement | 0:17:59 | 0:18:02 | |
has cost her more than just money. | 0:18:02 | 0:18:04 | |
It was really highly unpleasant, | 0:18:04 | 0:18:07 | |
and it wasn't so much about the loss of the money, although that hurt, | 0:18:07 | 0:18:10 | |
it was the fact that you'd been so conned. | 0:18:10 | 0:18:13 | |
You just felt you'd completely lost the money to thieves. | 0:18:13 | 0:18:15 | |
You know, just... | 0:18:15 | 0:18:17 | |
You know, you felt stupid and robbed. | 0:18:17 | 0:18:20 | |
Earlier on Fake Britain, we saw how fake minicabs on British roads | 0:18:28 | 0:18:32 | |
are putting passengers in extreme danger. | 0:18:32 | 0:18:35 | |
Mr Elahi wasn't a taxi driver. Mr Elahi's car was not a taxi. | 0:18:36 | 0:18:41 | |
In Cornwall, Norman Roper and his wife Eleanor | 0:18:43 | 0:18:46 | |
were about to find themselves embroiled in one of the largest ever | 0:18:46 | 0:18:49 | |
fake taxi cases seen by Trading Standards. | 0:18:49 | 0:18:53 | |
Norman has limited mobility, | 0:18:53 | 0:18:55 | |
and so has to take minicabs to the airport when he goes on holiday. | 0:18:55 | 0:18:59 | |
We were planning to go to Florida, | 0:18:59 | 0:19:03 | |
and travelling from Cornwall to Gatwick is quite a job. | 0:19:03 | 0:19:09 | |
We wanted to find a local firm. | 0:19:09 | 0:19:11 | |
Norman needed a reliable minicab | 0:19:12 | 0:19:14 | |
with enough space for his scooter and luggage. | 0:19:14 | 0:19:18 | |
He found a company called Cornwall Flight Connections, | 0:19:18 | 0:19:21 | |
which also went by the name of Chy-Meor Flight Connections, | 0:19:21 | 0:19:25 | |
not to be confused with any company of a similar name. | 0:19:25 | 0:19:28 | |
One of the questions we asked was | 0:19:28 | 0:19:31 | |
do they carry wheelchairs and mobility scooters? | 0:19:31 | 0:19:36 | |
And they assured us they did. | 0:19:36 | 0:19:38 | |
I'd read the advert and I'd seen that they were VAT registered. | 0:19:38 | 0:19:43 | |
It all seemed quite legitimate. | 0:19:43 | 0:19:46 | |
Getting to Gatwick Airport in a minicab would be expensive. | 0:19:46 | 0:19:50 | |
Norman was quoted £400, but he was willing to pay that | 0:19:50 | 0:19:54 | |
for the peace of mind provided by a professional driver | 0:19:54 | 0:19:57 | |
in a spacious car. | 0:19:57 | 0:19:58 | |
The minicab arrived | 0:20:00 | 0:20:01 | |
in the early hours of the morning of their holiday, | 0:20:01 | 0:20:04 | |
but it wasn't quite the ride that Norman had been expecting. | 0:20:04 | 0:20:07 | |
I was disappointed with the condition of the vehicle. | 0:20:07 | 0:20:11 | |
It was, I would say, scruffy, and when he opened the boot, | 0:20:11 | 0:20:17 | |
it was full of his own personal belongings - | 0:20:17 | 0:20:21 | |
golf clubs, suitcase. | 0:20:21 | 0:20:23 | |
It made loading our luggage quite difficult. | 0:20:23 | 0:20:26 | |
Norman struggled to fit the mobility scooter into the cab, | 0:20:27 | 0:20:31 | |
leaving only one option for the disappointed couple. | 0:20:31 | 0:20:34 | |
In fact, my wife was in the back seat of the vehicle with luggage | 0:20:34 | 0:20:39 | |
and I sat in the front passenger seat. | 0:20:39 | 0:20:42 | |
Didn't seem right. | 0:20:42 | 0:20:43 | |
It didn't seem the way I would expect | 0:20:43 | 0:20:46 | |
a chauffeur-driven taxi to be. | 0:20:46 | 0:20:49 | |
Despite the crowded journey to the airport, | 0:20:49 | 0:20:51 | |
the couple went on to enjoy a great holiday together. | 0:20:51 | 0:20:55 | |
Upon their return, they were collected by a car | 0:20:55 | 0:20:58 | |
from Cornwall Flight Connections. | 0:20:58 | 0:21:00 | |
Again, it was scruffy, but that was to be the least of their worries. | 0:21:00 | 0:21:04 | |
He spent a lot of time on the phone - | 0:21:04 | 0:21:07 | |
using a mobile phone - | 0:21:07 | 0:21:10 | |
and also reading documents on the passenger seat of the car | 0:21:10 | 0:21:15 | |
while he was driving at 70mph, 80mph | 0:21:15 | 0:21:19 | |
and wandering in and out of his lane. | 0:21:19 | 0:21:22 | |
That worried me. He wasn't a good driver at all. | 0:21:22 | 0:21:26 | |
He shouldn't be driving a taxi. | 0:21:26 | 0:21:28 | |
He was taking risks, | 0:21:28 | 0:21:30 | |
and I think he was taking risks with our lives. | 0:21:30 | 0:21:33 | |
Had there have been an accident, | 0:21:34 | 0:21:36 | |
we would have been in real difficulty. | 0:21:36 | 0:21:40 | |
It was a very distressing journey for Norman and his wife, | 0:21:40 | 0:21:44 | |
but it turned out Norman wasn't the only passenger | 0:21:44 | 0:21:47 | |
that the minicab firm had taken for a ride. | 0:21:47 | 0:21:50 | |
A few miles away at Cornwall county council, | 0:21:50 | 0:21:53 | |
licensing officer Graham Bailey | 0:21:53 | 0:21:55 | |
and fair trading manager Nigel Strick | 0:21:55 | 0:21:58 | |
were getting some very worrying phone calls | 0:21:58 | 0:22:00 | |
from members of the public. | 0:22:00 | 0:22:02 | |
The complaints started off with the condition of the vehicles - | 0:22:02 | 0:22:05 | |
they were dirty, shabby, door handles hanging off. | 0:22:05 | 0:22:08 | |
They also mentioned that the drivers were discourteous, | 0:22:08 | 0:22:12 | |
that they were late, | 0:22:12 | 0:22:14 | |
that, sometimes, they missed their flights. | 0:22:14 | 0:22:16 | |
If the drivers weren't well turned out, | 0:22:16 | 0:22:18 | |
it was possibly because they were working dangerously long hours, | 0:22:18 | 0:22:22 | |
sometimes with disastrous consequences. | 0:22:22 | 0:22:25 | |
This log shows very clearly some of the gruelling schedules | 0:22:25 | 0:22:29 | |
that some of the drivers are being expected to work during the week. | 0:22:29 | 0:22:32 | |
A Heathrow pick-up - 11.35 at night, | 0:22:32 | 0:22:35 | |
and another Heathrow pick-up at 6.20 in the morning. | 0:22:35 | 0:22:38 | |
Clearly, not a safe set-up. | 0:22:38 | 0:22:40 | |
'We found evidence that they were involved' | 0:22:41 | 0:22:43 | |
in road-traffic accidents, they'd picked up speeding tickets, | 0:22:43 | 0:22:46 | |
and we had reports from other taxi drivers | 0:22:46 | 0:22:49 | |
that they were actually falling asleep behind the wheel | 0:22:49 | 0:22:51 | |
and that, sometimes, had to be woken up | 0:22:51 | 0:22:53 | |
by other drivers banging on the glass. | 0:22:53 | 0:22:55 | |
Now concerned about the danger to passengers, | 0:22:58 | 0:23:00 | |
Graham and Nigel began to investigate | 0:23:00 | 0:23:03 | |
Cornwall Flight Connections. | 0:23:03 | 0:23:05 | |
They arranged for undercover officers to pose as customers. | 0:23:05 | 0:23:10 | |
We did a little bit of detective work. | 0:23:10 | 0:23:12 | |
We made arrangements to be picked up | 0:23:12 | 0:23:14 | |
at a local drinking establishment in Truro | 0:23:14 | 0:23:18 | |
and were duly picked up by a vehicle which was unmarked, unplated. | 0:23:18 | 0:23:25 | |
The vehicle was pulled over by a marked police vehicle | 0:23:25 | 0:23:29 | |
and the driver confessed that he was driving for Flight Connections, | 0:23:29 | 0:23:34 | |
but the vehicle wasn't licensed and he wasn't a licensed driver. | 0:23:34 | 0:23:39 | |
Graham and Nigel now had all the evidence they needed | 0:23:39 | 0:23:42 | |
to raid the company. | 0:23:42 | 0:23:44 | |
Trading Standards officers here organised search warrants | 0:23:44 | 0:23:48 | |
of both the office where the taxi firm was operating from | 0:23:48 | 0:23:52 | |
and from the private homes of the people behind the business. | 0:23:52 | 0:23:55 | |
What we found was an enormous amount of paperwork | 0:23:55 | 0:23:58 | |
and it became very evident very quickly | 0:23:58 | 0:24:01 | |
that pretty much the whole business was set up as a fraud. | 0:24:01 | 0:24:05 | |
It might look just like a scruffy office, | 0:24:05 | 0:24:08 | |
but this was the nerve centre of a fake minicab business empire. | 0:24:08 | 0:24:13 | |
We took away thousands and thousands of booking forms. | 0:24:13 | 0:24:16 | |
It's covered in fake claims. | 0:24:16 | 0:24:18 | |
They're claiming to be fully licensed. | 0:24:18 | 0:24:20 | |
There're claiming to be VAT registered. | 0:24:20 | 0:24:22 | |
They're claiming to be insured for private hire. | 0:24:22 | 0:24:24 | |
A five-year licence for a minicab firm can cost up to £2,000. | 0:24:24 | 0:24:30 | |
This firm clearly didn't want to pay | 0:24:30 | 0:24:32 | |
and they were saving thousands more by not paying insurance. | 0:24:32 | 0:24:35 | |
It's amazing, really, though, isn't it? Ten drivers in this book. | 0:24:35 | 0:24:38 | |
None of those are licensed. | 0:24:38 | 0:24:41 | |
The drivers didn't even have operator's licences, | 0:24:41 | 0:24:43 | |
and, of course, the minicab firm didn't want that to be known. | 0:24:43 | 0:24:47 | |
So, they created fake driver records | 0:24:47 | 0:24:50 | |
to cover their tracks if the company was ever checked. | 0:24:50 | 0:24:53 | |
The fake log made it look as though | 0:24:53 | 0:24:55 | |
drivers with valid operator's licences | 0:24:55 | 0:24:57 | |
were carrying out the journeys. | 0:24:57 | 0:25:00 | |
Here's a list of drivers | 0:25:00 | 0:25:01 | |
with all their appropriate taxi driver licence numbers here, | 0:25:01 | 0:25:05 | |
but, actually, none of these drivers actually undertook | 0:25:05 | 0:25:07 | |
any of the journeys for the firm. | 0:25:07 | 0:25:10 | |
The drivers with operator's licences listed inside | 0:25:11 | 0:25:14 | |
were actually genuine cab drivers. | 0:25:14 | 0:25:17 | |
But a second log book, kept under lock and key, | 0:25:18 | 0:25:21 | |
contained the truth - | 0:25:21 | 0:25:22 | |
that fake cab drivers were actually driving the passengers around. | 0:25:22 | 0:25:27 | |
Now, we know that all the drivers in this log were not licensed. | 0:25:27 | 0:25:31 | |
The firm have produced fake logs, same journeys, | 0:25:31 | 0:25:36 | |
but they're declaring drivers | 0:25:36 | 0:25:37 | |
that didn't actually conduct the journeys. | 0:25:37 | 0:25:40 | |
It's a massive deception. | 0:25:40 | 0:25:41 | |
The work involved in producing these false logs is enormous. | 0:25:41 | 0:25:46 | |
Further investigation uncovered the huge scale | 0:25:46 | 0:25:49 | |
of the fake minicab operation. | 0:25:49 | 0:25:52 | |
It was making enormous profits at the expense of unwitting passengers. | 0:25:52 | 0:25:57 | |
I think the scale of the operation took us all by surprise. | 0:25:57 | 0:26:00 | |
We estimate that they've defrauded people | 0:26:00 | 0:26:03 | |
to the tune of £1.2 million, and then, on top of that, | 0:26:03 | 0:26:07 | |
they've avoided almost £300,000 worth of VAT payments. | 0:26:07 | 0:26:10 | |
By now, Trading Standards knew there was more than enough evidence | 0:26:10 | 0:26:13 | |
to go after the bosses of the company, | 0:26:13 | 0:26:16 | |
Martin Perks and Christopher Perks, | 0:26:16 | 0:26:18 | |
but bringing them in was going to be easier said than done. | 0:26:18 | 0:26:22 | |
The two principal offenders behind the firm | 0:26:22 | 0:26:25 | |
decided to pack their bags and run off to France, | 0:26:25 | 0:26:28 | |
so we applied for a European arrest warrant | 0:26:28 | 0:26:30 | |
and they were arrested on a campsite and returned to the UK in handcuffs. | 0:26:30 | 0:26:34 | |
Once they were back in the UK, | 0:26:36 | 0:26:37 | |
they were subject to electronic tagging and curfew orders | 0:26:37 | 0:26:41 | |
to make sure they didn't run off again. | 0:26:41 | 0:26:42 | |
Finally brought to justice before Truro Crown Court, | 0:26:44 | 0:26:48 | |
Martin Perks was sentenced to three years in prison. | 0:26:48 | 0:26:51 | |
Christopher Perks was sentenced to 12 months in prison, | 0:26:51 | 0:26:54 | |
suspended for two years. | 0:26:54 | 0:26:56 | |
These people have cheated and lied, | 0:26:57 | 0:27:02 | |
and at the end of the day, | 0:27:02 | 0:27:04 | |
they were gambling with most people's lives. | 0:27:04 | 0:27:08 | |
This digital camera is packed with technology | 0:27:15 | 0:27:17 | |
and can deliver a brilliant and memorable picture. | 0:27:17 | 0:27:20 | |
It's expensive, of course, | 0:27:20 | 0:27:22 | |
but I have the security of knowing that if anything goes wrong, | 0:27:22 | 0:27:25 | |
there's a warranty, so it can be fixed or even replaced. | 0:27:25 | 0:27:28 | |
Well, that's what WOULD happen with a genuine camera. | 0:27:28 | 0:27:32 | |
This one is fake. | 0:27:32 | 0:27:33 | |
So is all this camera equipment, and as we're about to find out, | 0:27:33 | 0:27:37 | |
even the professionals can find it hard to spot the difference. | 0:27:37 | 0:27:41 | |
These days, it seems everyone is into photography. | 0:27:42 | 0:27:45 | |
The global photographic market is now worth over £50 billion. | 0:27:45 | 0:27:50 | |
But some budding British photographers | 0:27:52 | 0:27:54 | |
are being duped into buying cameras that aren't what they appear to be. | 0:27:54 | 0:27:58 | |
Eager photographers snapping up what looks like an online bargain | 0:27:58 | 0:28:02 | |
could be in for a nasty surprise. | 0:28:02 | 0:28:05 | |
Tristan Findley is a professional photographer | 0:28:06 | 0:28:09 | |
with a successful photography business. | 0:28:09 | 0:28:12 | |
He needs reliable camera equipment and backup if it lets him down. | 0:28:12 | 0:28:17 | |
I need to have equipment that's fully supported | 0:28:17 | 0:28:19 | |
by the manufacturer's warranty. It has to be reliable. | 0:28:19 | 0:28:22 | |
I need to know that I can get a replacement camera | 0:28:22 | 0:28:24 | |
sent from the manufacturer in a very short amount of time | 0:28:24 | 0:28:27 | |
to carry on with whatever it is I'm shooting. | 0:28:27 | 0:28:29 | |
Tristan needed to buy a new Canon Digital SLR called the 7D. | 0:28:29 | 0:28:34 | |
It's a professional camera which cost around £1,600 at the time, | 0:28:34 | 0:28:38 | |
without lenses. | 0:28:38 | 0:28:40 | |
He found one online for £100 less than that. | 0:28:40 | 0:28:43 | |
Everything seemed 100% normal. The camera was in its original box. | 0:28:43 | 0:28:48 | |
There was nothing untoward about it at all. | 0:28:48 | 0:28:51 | |
Tristan had no reason to think anything was wrong, | 0:28:51 | 0:28:54 | |
until he decided to go on a photography trip abroad. | 0:28:54 | 0:28:58 | |
Like a car, you tend to service a car before you go on a long trip. | 0:28:58 | 0:29:01 | |
I decided to do the same with the camera. | 0:29:01 | 0:29:03 | |
I sent it back to Canon for their professional service. | 0:29:03 | 0:29:06 | |
Canon checked the camera's unique serial number against their records. | 0:29:07 | 0:29:11 | |
The serial number is used to trace the origins of the camera. | 0:29:11 | 0:29:15 | |
They came back to me and said, "The serial number's been changed | 0:29:15 | 0:29:19 | |
"and we don't make a Canon with a seven-digit serial number." | 0:29:19 | 0:29:24 | |
Canon stated that, because of that, it was classed by them | 0:29:24 | 0:29:27 | |
as counterfeit and was not eligible for any warranty. | 0:29:27 | 0:29:31 | |
Tristan had unwittingly bought a grey-import camera | 0:29:32 | 0:29:35 | |
destined for sale outside Europe. | 0:29:35 | 0:29:38 | |
In the US and Asia, different manuals, | 0:29:38 | 0:29:40 | |
accessories and warranties are offered. | 0:29:40 | 0:29:43 | |
We spoke to Lee Boniface from Canon. | 0:29:43 | 0:29:46 | |
So, this product is made for the Asian market. | 0:29:46 | 0:29:48 | |
What's happened here, the importer has taken off | 0:29:48 | 0:29:51 | |
the serial number on the side of the box. | 0:29:51 | 0:29:53 | |
That should match the serial number on the bottom of the camera there. | 0:29:53 | 0:29:57 | |
And I've got one here that's been put on over the top | 0:29:57 | 0:30:00 | |
of the genuine serial number. | 0:30:00 | 0:30:01 | |
That serial number doesn't mean anything, and therefore, | 0:30:01 | 0:30:04 | |
this consumer who bought this product, unfortunately, | 0:30:04 | 0:30:06 | |
they wouldn't have a valid warranty. | 0:30:06 | 0:30:08 | |
Fake serial numbers don't show up on Canon's database, | 0:30:08 | 0:30:11 | |
making the identity of the camera impossible to trace. | 0:30:11 | 0:30:15 | |
Tristan bought his camera in the UK, | 0:30:15 | 0:30:17 | |
but it was a camera intended by Canon for sale in Asia, | 0:30:17 | 0:30:21 | |
not Europe or the UK. He bought it online. | 0:30:21 | 0:30:25 | |
Some online shops are able to sell grey imports | 0:30:25 | 0:30:28 | |
at low prices because, that way, | 0:30:28 | 0:30:30 | |
they avoid paying the correct tax or duties | 0:30:30 | 0:30:33 | |
when the camera enters the UK. Left without a warranty, | 0:30:33 | 0:30:36 | |
Tristan was lucky that nothing had gone wrong | 0:30:36 | 0:30:38 | |
with his camera on the shoot. | 0:30:38 | 0:30:40 | |
Photos capture a moment in time and if that moment passes, | 0:30:40 | 0:30:43 | |
it doesn't come back. | 0:30:43 | 0:30:45 | |
But what if something had gone wrong? | 0:30:45 | 0:30:48 | |
Photographer Craig Skinner bought | 0:30:48 | 0:30:50 | |
a Nikon D7000 digital SLR camera online | 0:30:50 | 0:30:53 | |
for a discounted £600. | 0:30:53 | 0:30:56 | |
Just felt they were a good-quality camera | 0:30:57 | 0:30:59 | |
and I was really excited to get out and start taking some shots with it. | 0:30:59 | 0:31:02 | |
But on his first big wedding photography job, | 0:31:02 | 0:31:05 | |
something went wrong. | 0:31:05 | 0:31:07 | |
I could tell something wasn't quite right. | 0:31:07 | 0:31:10 | |
The autofocus just wasn't working properly. | 0:31:10 | 0:31:12 | |
It just wouldn't focus on what I wanted it to focus on. | 0:31:12 | 0:31:16 | |
You know, you spend all this money on it, | 0:31:16 | 0:31:18 | |
you expect it to behave and do what it's supposed to do. | 0:31:18 | 0:31:21 | |
The results of the autofocus failure were disastrous for Craig's photos | 0:31:21 | 0:31:26 | |
and potentially for his reputation. | 0:31:26 | 0:31:29 | |
The couple in the photo, the couple weren't sharp, | 0:31:29 | 0:31:31 | |
they weren't in focus. Just not usable. | 0:31:31 | 0:31:33 | |
I would never give an image like that to a client. | 0:31:33 | 0:31:37 | |
Back home, Craig called Nikon about the faulty camera. | 0:31:38 | 0:31:41 | |
They told him to send it in as it should still be under warranty. | 0:31:41 | 0:31:45 | |
But it wasn't. | 0:31:45 | 0:31:47 | |
They said basically, "Do you know this camera's a fake?" | 0:31:47 | 0:31:51 | |
I couldn't believe it. | 0:31:51 | 0:31:53 | |
The serial number on the bottom of the camera had been replaced | 0:31:53 | 0:31:56 | |
with another one. | 0:31:56 | 0:31:57 | |
Craig wasn't covered by a warranty. | 0:31:57 | 0:32:00 | |
Like Tristan, he'd unwittingly bought a grey-import camera, | 0:32:00 | 0:32:04 | |
but in his case, the camera was actually faulty. | 0:32:04 | 0:32:07 | |
With a faked serial number, | 0:32:07 | 0:32:09 | |
there was no way of knowing whether it was even a genuine Nikon product. | 0:32:09 | 0:32:13 | |
Whether it was the entire camera body that had been replaced | 0:32:14 | 0:32:17 | |
or just the label on the bottom of the camera, I don't know. | 0:32:17 | 0:32:21 | |
Maybe it had been stolen in the past. I really don't know. | 0:32:21 | 0:32:27 | |
We spoke to Nikon about Craig's case. | 0:32:28 | 0:32:30 | |
They said, "We can confirm that the serial number on the camera | 0:32:30 | 0:32:35 | |
"which Mr Skinner purchased was tampered with | 0:32:35 | 0:32:37 | |
"by an unknown third party, which, unfortunately, | 0:32:37 | 0:32:40 | |
"invalidates the product warranty. | 0:32:40 | 0:32:42 | |
"In order to avoid the problems Mr Skinner faced, | 0:32:42 | 0:32:46 | |
"we recommend customers check the list of approved retailers | 0:32:46 | 0:32:49 | |
"on the Nikon website for guaranteed satisfaction." | 0:32:49 | 0:32:53 | |
Fake Britain wanted to find out how big the problem | 0:32:53 | 0:32:56 | |
of fake camera equipment is, so we went to see Chris Cheeseman, | 0:32:56 | 0:33:00 | |
news editor of Amateur Photographer magazine, | 0:33:00 | 0:33:03 | |
who agreed to run a survey. | 0:33:03 | 0:33:05 | |
The results showed that many consumers are being duped. | 0:33:05 | 0:33:09 | |
The biggest source were grey-market suppliers. | 0:33:10 | 0:33:14 | |
One of our users unwittingly bought a lens | 0:33:14 | 0:33:16 | |
as a cheaper, grey-market import. | 0:33:16 | 0:33:17 | |
"I believed I was getting the same product, just cheaper, | 0:33:17 | 0:33:20 | |
"as I bought it outside the UK." | 0:33:20 | 0:33:22 | |
The problem comes when you want to claim on the warranty | 0:33:22 | 0:33:25 | |
and they just turn round and say, "Sorry, | 0:33:25 | 0:33:26 | |
"this is classed as a counterfeit camera." | 0:33:26 | 0:33:29 | |
Consumers aren't just unwittingly buying grey imports | 0:33:29 | 0:33:32 | |
with fake serial numbers. | 0:33:32 | 0:33:34 | |
Some of the equipment they're buying is completely fake. | 0:33:34 | 0:33:38 | |
From SD cards to batteries to cameras, obviously, | 0:33:38 | 0:33:41 | |
camera bags, filters, tripods - | 0:33:41 | 0:33:43 | |
a whole load of things which are cropping up | 0:33:43 | 0:33:46 | |
which could potentially be fake. | 0:33:46 | 0:33:47 | |
Nearly 40% of people responding to the survey | 0:33:49 | 0:33:51 | |
said they'd bought fake SD cards, | 0:33:51 | 0:33:54 | |
and over a quarter had bought fake batteries. | 0:33:54 | 0:33:56 | |
Back at Canon, Lee comes across fakes on a daily basis, | 0:33:58 | 0:34:02 | |
and it's not just high-end cameras. | 0:34:02 | 0:34:04 | |
Even point-and-shoot compact cameras are being faked. | 0:34:04 | 0:34:08 | |
This is a counterfeit Canon camera. | 0:34:09 | 0:34:12 | |
It's actually not a Canon camera at all. | 0:34:12 | 0:34:14 | |
We actually don't make this model. | 0:34:14 | 0:34:16 | |
A counterfeiter has tried to take advantage of using the Canon brand, | 0:34:16 | 0:34:19 | |
and, actually, if you switch the product on, | 0:34:19 | 0:34:22 | |
you can see it even comes up with the Canon logo. | 0:34:22 | 0:34:25 | |
The fakers are smart enough to have programmed the software | 0:34:26 | 0:34:28 | |
in this camera to tell you it's a Canon, | 0:34:28 | 0:34:31 | |
even though it's not. | 0:34:31 | 0:34:33 | |
Lee's concerned about the safety of some of the fake camera equipment, | 0:34:33 | 0:34:36 | |
like this charger. | 0:34:36 | 0:34:37 | |
You can see on this fake product already | 0:34:38 | 0:34:41 | |
this wire has come loose. | 0:34:41 | 0:34:43 | |
You could get a very nasty electric shock. | 0:34:43 | 0:34:46 | |
If you also happen to have a fake Canon battery, | 0:34:46 | 0:34:48 | |
the combination of the two could actually be quite dangerous. | 0:34:48 | 0:34:51 | |
The charger would not be protecting the battery | 0:34:51 | 0:34:53 | |
and we don't know how stable and how well that battery was being made. | 0:34:53 | 0:34:57 | |
And this fake flash could be shockingly bad. | 0:34:57 | 0:35:00 | |
We don't know where or how this product was made. | 0:35:00 | 0:35:03 | |
The real concern was the connection. | 0:35:03 | 0:35:05 | |
You could get a shock, or, potentially, | 0:35:05 | 0:35:07 | |
it might damage the camera or might not actually work. | 0:35:07 | 0:35:10 | |
Photographers Tristan and Chris | 0:35:10 | 0:35:12 | |
have had their fingers burned with online shopping. | 0:35:12 | 0:35:14 | |
They won't be making the same mistake again. | 0:35:14 | 0:35:16 | |
It has made me a lot more cautious, | 0:35:18 | 0:35:20 | |
and now I won't always seek out the cheapest price. | 0:35:20 | 0:35:23 | |
If I was going to buy another camera or lens, | 0:35:23 | 0:35:25 | |
I would go into a reputable camera shop every time. | 0:35:25 | 0:35:29 | |
This picture looks as though | 0:35:37 | 0:35:38 | |
it might have been painted by a child, doesn't it? | 0:35:38 | 0:35:41 | |
A simple picture of a boat in a harbour in Cornwall. | 0:35:41 | 0:35:44 | |
I really like it. It's signed A Wallis. | 0:35:44 | 0:35:47 | |
In fact, Alfred Wallis took up painting late in life | 0:35:47 | 0:35:50 | |
after his wife died. | 0:35:50 | 0:35:52 | |
He's one of Britain's most admired artists, | 0:35:52 | 0:35:54 | |
and his pictures hang in Tate Britain. | 0:35:54 | 0:35:56 | |
If this had been painted by him, | 0:35:56 | 0:35:58 | |
it would be worth thousands, but it wasn't. | 0:35:58 | 0:36:00 | |
It's a fake, and Wallis fakes have fooled a lot of people. | 0:36:00 | 0:36:05 | |
For centuries, the beautiful scenery of Cornwall | 0:36:12 | 0:36:14 | |
has inspired generations of artists. | 0:36:14 | 0:36:17 | |
One of the best-known is Alfred Wallis, | 0:36:17 | 0:36:19 | |
a local fisherman born in 1855 | 0:36:19 | 0:36:22 | |
who painted in a childlike style known as naive, | 0:36:22 | 0:36:26 | |
ignoring perspective | 0:36:26 | 0:36:27 | |
and painting on scraps of cardboard with boat paint. | 0:36:27 | 0:36:30 | |
Today, Wallis's work is sought after by collectors. | 0:36:30 | 0:36:34 | |
Graham Bazely is an art auctioneer and expert on the artist, | 0:36:36 | 0:36:40 | |
and so when he was shown a Wallis by one of his regular customers, | 0:36:40 | 0:36:43 | |
he was very excited. | 0:36:43 | 0:36:45 | |
A lady customer came in one Saturday morning | 0:36:46 | 0:36:49 | |
and I said to her, "You're looking very cheerful this morning." | 0:36:49 | 0:36:51 | |
She said, "Yes, I'm absolutely thrilled. | 0:36:51 | 0:36:53 | |
"I've bought an Alfred Wallis." | 0:36:53 | 0:36:56 | |
As a Wallis fan, Graham was keen to see the new painting | 0:36:56 | 0:36:59 | |
that his customer had spent £5,000 on. | 0:36:59 | 0:37:02 | |
Well, we're seeing what is basically a naive picture | 0:37:02 | 0:37:06 | |
of sailing boats in a harbour, | 0:37:06 | 0:37:08 | |
which is just typical of the kinds of things | 0:37:08 | 0:37:10 | |
that Alfred Wallis painted. | 0:37:10 | 0:37:13 | |
The woman had bought the painting | 0:37:13 | 0:37:15 | |
from a gallery in the small town of Hayle, | 0:37:15 | 0:37:17 | |
where she'd been reassured of its provenance - | 0:37:17 | 0:37:20 | |
that's the record of who'd previously owned it | 0:37:20 | 0:37:22 | |
and where it came from. | 0:37:22 | 0:37:24 | |
Part of this provenance was the view of a well-respected art expert | 0:37:24 | 0:37:28 | |
known to Graham. | 0:37:28 | 0:37:29 | |
Well, I immediately e-mailed him. | 0:37:29 | 0:37:32 | |
He'd been quoted out of context | 0:37:32 | 0:37:34 | |
and, indeed, his e-mail actually stated, you know, | 0:37:34 | 0:37:37 | |
"Do not quote me on this. I have not seen the painting." | 0:37:37 | 0:37:40 | |
By now, Graham was concerned about the piece of artwork, | 0:37:40 | 0:37:44 | |
so he contacted the gallery owner, David Carter, | 0:37:44 | 0:37:47 | |
suggesting a refund for the customer. | 0:37:47 | 0:37:50 | |
But he didn't get the answer he was expecting. | 0:37:50 | 0:37:53 | |
The response was a long and rambling letter - | 0:37:53 | 0:37:55 | |
it was rather arrogant - | 0:37:55 | 0:37:57 | |
which said, "My opinion is as good as everyone else's, | 0:37:57 | 0:38:01 | |
"and I'm as much authority on Alfred Wallis as anyone." | 0:38:01 | 0:38:06 | |
Graham was beginning to suspect | 0:38:07 | 0:38:09 | |
that the painting might not be all it seemed, | 0:38:09 | 0:38:13 | |
so he contacted Officer Ben Adams at Cornwall Trading Standards, | 0:38:13 | 0:38:17 | |
who was also unable to establish the provenance of the painting. | 0:38:17 | 0:38:21 | |
She had been told it had documented history, | 0:38:21 | 0:38:24 | |
provenance to it, and it turned out that | 0:38:24 | 0:38:26 | |
it was a very vague, patchy history, | 0:38:26 | 0:38:28 | |
simply not authenticated by any paperwork. | 0:38:28 | 0:38:32 | |
With its provenance now in question, | 0:38:32 | 0:38:34 | |
Graham decided to take a much closer look at the painting. | 0:38:34 | 0:38:38 | |
When I looked at it, I thought, "It is too carefully done." | 0:38:38 | 0:38:41 | |
You know, he was much more free. | 0:38:41 | 0:38:43 | |
This is quite carefully drawn, if you look. | 0:38:43 | 0:38:46 | |
I suggested that it wasn't an Alfred Wallis, | 0:38:46 | 0:38:49 | |
but more than likely a copy. | 0:38:49 | 0:38:51 | |
To add to his unease, | 0:38:53 | 0:38:54 | |
rumours were starting to circulate about the Hayle gallery | 0:38:54 | 0:38:58 | |
and its plethora of Alfred Wallis paintings. | 0:38:58 | 0:39:01 | |
They had a whole series of paintings on their website, | 0:39:01 | 0:39:04 | |
and everywhere I went around the UK on my travels, | 0:39:04 | 0:39:08 | |
everyone said to me, "Who is that man | 0:39:08 | 0:39:10 | |
"who thinks he's got a collection of Alfred Wallis paintings?" | 0:39:10 | 0:39:14 | |
So, already, in the art world, | 0:39:14 | 0:39:17 | |
there was a big question mark over all these paintings. | 0:39:17 | 0:39:21 | |
The woman who bought the paintings gave Trading Standards a statement, | 0:39:21 | 0:39:26 | |
but there was only one way to tell for sure whether it was a fake, | 0:39:26 | 0:39:30 | |
and that was to get it tested. | 0:39:30 | 0:39:32 | |
So, it was sent to a company called Art Analysis & Research, | 0:39:33 | 0:39:37 | |
experts in the forensic examination of paintings. | 0:39:37 | 0:39:40 | |
Dr Nicholas Eastaugh examined the work. | 0:39:41 | 0:39:45 | |
What we specialise in is looking at the materials of paintings. | 0:39:45 | 0:39:49 | |
What we then do with the information is related back to what we know | 0:39:49 | 0:39:53 | |
was historically used at different times. | 0:39:53 | 0:39:55 | |
So, certain pigments have had very limited kind of use, | 0:39:55 | 0:39:59 | |
and so, to find it, it locates it in a particular time and place. | 0:39:59 | 0:40:04 | |
When the team looked at the supposed Wallis painting, | 0:40:04 | 0:40:08 | |
their verdict was unequivocal. | 0:40:08 | 0:40:10 | |
One of the things that popped out | 0:40:10 | 0:40:11 | |
was a pigment called titanium dioxide - white - | 0:40:11 | 0:40:14 | |
and that's quite key because it's too late for the artist. | 0:40:14 | 0:40:17 | |
It was introduced later in the 20th century, | 0:40:17 | 0:40:19 | |
so he wouldn't have had access to it, | 0:40:19 | 0:40:21 | |
therefore, to find it in a painting means that | 0:40:21 | 0:40:23 | |
Wallis can't have created that painting. | 0:40:23 | 0:40:26 | |
The paintings were definitely fake. | 0:40:28 | 0:40:30 | |
Trading Standards finally now had enough evidence | 0:40:30 | 0:40:33 | |
to raid David Carter's gallery. | 0:40:33 | 0:40:36 | |
Then obtained a number of items, | 0:40:36 | 0:40:37 | |
including five or six paintings in total, | 0:40:37 | 0:40:40 | |
together with a computer, | 0:40:40 | 0:40:42 | |
a number of documents, including invoices, receipts. | 0:40:42 | 0:40:47 | |
That allowed us to piece together | 0:40:47 | 0:40:48 | |
basically the history of the paintings. | 0:40:48 | 0:40:51 | |
For all Carter's tall stories about his Alfred Wallis paintings, | 0:40:51 | 0:40:55 | |
Trading Standards were about to discover invoices | 0:40:55 | 0:40:57 | |
that revealed their humble origins. | 0:40:57 | 0:41:00 | |
One in particular was described | 0:41:00 | 0:41:02 | |
as an item in the style of Alfred Wallis. | 0:41:02 | 0:41:04 | |
Now, that clearly showed that he bought the item | 0:41:04 | 0:41:06 | |
effectively as a fake. | 0:41:06 | 0:41:08 | |
Carter was buying fake art from online traders | 0:41:08 | 0:41:11 | |
with unconvincing names, including Timeless Tat. | 0:41:11 | 0:41:15 | |
The works only cost Carter a few hundred pounds each, | 0:41:15 | 0:41:18 | |
yet he was selling them at a huge mark-up, | 0:41:18 | 0:41:21 | |
in some cases tens of thousands of pounds. | 0:41:21 | 0:41:25 | |
So, you've got three paintings along the back there | 0:41:25 | 0:41:27 | |
which are all from the same supplier. | 0:41:27 | 0:41:29 | |
Those cost around about £500 each. | 0:41:29 | 0:41:32 | |
The one on the left was up for a price | 0:41:32 | 0:41:34 | |
of about £30,000 to £50,000, | 0:41:34 | 0:41:36 | |
that one in the middle there was priced at £20,000 to £30,000, | 0:41:36 | 0:41:40 | |
and the one on the right-hand side, that was as much as £18,000. | 0:41:40 | 0:41:44 | |
It was sold for £5,000 in the end. | 0:41:44 | 0:41:47 | |
They also found a painted glass ball, | 0:41:47 | 0:41:49 | |
which Carter had also been trying to pass off | 0:41:49 | 0:41:52 | |
as the work of Alfred Wallis at an eye-watering £60,000. | 0:41:52 | 0:41:57 | |
This one was only purchased for £316.77 - | 0:41:57 | 0:42:01 | |
20,000%, roughly, price inflation. | 0:42:01 | 0:42:05 | |
When everything was added up, | 0:42:05 | 0:42:07 | |
it was clear that by using a little trickery | 0:42:07 | 0:42:10 | |
to turn a fake into the real deal, | 0:42:10 | 0:42:12 | |
Carter was potentially able to make enormous profits | 0:42:12 | 0:42:15 | |
from his fake Alfred Wallis paintings. | 0:42:15 | 0:42:18 | |
At any one time, he might have had as many as ten Wallises | 0:42:18 | 0:42:21 | |
advertised for sale, taking you, you know, | 0:42:21 | 0:42:24 | |
to a value of £150,000, £200,000. | 0:42:24 | 0:42:27 | |
Trading Standards were now confident | 0:42:29 | 0:42:30 | |
they had enough evidence to press charges. | 0:42:30 | 0:42:33 | |
It was clear that we were talking about fraud here. | 0:42:33 | 0:42:36 | |
Mr Carter was being dishonest, basically. | 0:42:36 | 0:42:38 | |
David Carter was charged with seven counts of fraud. | 0:42:40 | 0:42:43 | |
At the last moment, he pleaded guilty | 0:42:43 | 0:42:45 | |
and received a suspended 12-month prison sentence, | 0:42:45 | 0:42:49 | |
200 hours of community service and £50,000 in costs. | 0:42:49 | 0:42:54 | |
But Carter's legacy of fakery lives on. | 0:42:55 | 0:42:59 | |
I would hazard a guess that the majority of them | 0:42:59 | 0:43:01 | |
probably still exist. | 0:43:01 | 0:43:02 | |
People might not be aware that they're in the possession | 0:43:02 | 0:43:05 | |
of something which is worth a tiny fraction of what they paid for it. | 0:43:05 | 0:43:09 | |
That's all from Fake Britain. Goodbye. | 0:43:14 | 0:43:16 |