Browse content similar to Episode 3. Check below for episodes and series from the same categories and more!
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If you're owed money but aren't getting paid... | 0:00:02 | 0:00:04 | |
it's time to call the sheriffs. | 0:00:04 | 0:00:05 | |
My name's Mr Grix. My colleague and I are enforcement agents. | 0:00:05 | 0:00:08 | |
I'm here to issue a high court writ. | 0:00:08 | 0:00:09 | |
I've got to do what I'm instructed to by the courts. | 0:00:09 | 0:00:12 | |
They're enforcement agents of the High Court. | 0:00:12 | 0:00:15 | |
And if a court's ruled in your favour, they're on your side. | 0:00:15 | 0:00:20 | |
If the debtor doesn't want to pay... | 0:00:20 | 0:00:23 | |
You currently owe £9461.80. | 0:00:23 | 0:00:25 | |
The law says the sheriffs can get you what you're owed. | 0:00:25 | 0:00:28 | |
If you don't come to the door, we have to remove | 0:00:28 | 0:00:30 | |
the vehicle off the drive. | 0:00:30 | 0:00:31 | |
You'll have a week to pay in full before it gets sold at auction. | 0:00:31 | 0:00:34 | |
Whether it's a small company... | 0:00:34 | 0:00:36 | |
Can I speak to the person in charge please? | 0:00:36 | 0:00:37 | |
..or a household name... | 0:00:37 | 0:00:39 | |
We're here to see somebody from G4S. | 0:00:39 | 0:00:41 | |
If they owe you money, the sheriffs get it paid. | 0:00:41 | 0:00:44 | |
I'm not going anywhere, you get him to come in here. | 0:00:44 | 0:00:46 | |
We're not going to be waiting around like that, it needs to be done now. | 0:00:46 | 0:00:49 | |
I just collected 42 grand. | 0:00:49 | 0:00:51 | |
Coming up... | 0:00:54 | 0:00:56 | |
..things get heated at a car dealers in East London. | 0:00:56 | 0:00:58 | |
-Move, move. -Oi, oi, oi! Pal. | 0:00:58 | 0:01:01 | |
You think you can come in here and start bullying people. | 0:01:01 | 0:01:04 | |
I'll get my pals here and we'll see who's going to bully who. | 0:01:04 | 0:01:06 | |
But can Sheriff Ken Warby get them to pay the five grand they owe? | 0:01:06 | 0:01:10 | |
The value of the goods is here. | 0:01:10 | 0:01:12 | |
Did I not warn you earlier that this would happen? | 0:01:12 | 0:01:14 | |
Estate Agent, Karen Vaughan, was left on the brink of financial ruin, | 0:01:14 | 0:01:18 | |
after a building project went wrong. | 0:01:18 | 0:01:20 | |
The snowball effect was catastrophic. | 0:01:20 | 0:01:23 | |
I was over £20,000 further in debt. | 0:01:23 | 0:01:26 | |
Enforcement agents Tommy Coyle and Craig Wilde track down a man | 0:01:26 | 0:01:30 | |
who owes her money but will he pay up? | 0:01:30 | 0:01:33 | |
In Leeds, Michael Redman's house was left exposed to the elements | 0:01:33 | 0:01:37 | |
after an insulation job was abandoned halfway through. | 0:01:37 | 0:01:40 | |
It leaked, it was drafty, it was an eyesore. | 0:01:40 | 0:01:43 | |
You could actually look through the window frames out into the street. | 0:01:43 | 0:01:47 | |
Sheriff Chris Pearson pays the company a visit. | 0:01:47 | 0:01:50 | |
-Can they take the heat? -Is the boss in, mate. | 0:01:50 | 0:01:52 | |
-He's not, no. -Can you get him on the phone for me? | 0:01:52 | 0:01:55 | |
And when Lawrence and Kev visit a classic car restorers, | 0:01:55 | 0:01:58 | |
the boss admits he's made a mistake in ignoring the court. | 0:01:58 | 0:02:01 | |
The reason I didn't pay was purely on principle. | 0:02:01 | 0:02:04 | |
It's a chilly winter's morning in London and enforcement agent | 0:02:09 | 0:02:12 | |
Ken Warby is working his patch in the north of the city. | 0:02:12 | 0:02:15 | |
His first job today is to pay a visit to a car | 0:02:16 | 0:02:19 | |
dealership in Walthamstow. | 0:02:19 | 0:02:22 | |
We're going to a place called BD Trade Sales Ltd. | 0:02:22 | 0:02:25 | |
And it's an individual that has taken them to court for just over | 0:02:25 | 0:02:29 | |
four grand. | 0:02:29 | 0:02:30 | |
BD Trade Sales Ltd were taken to court by a Mr Tarsem Kainth. | 0:02:30 | 0:02:34 | |
He bought a second-hand car which broke down on the way home, | 0:02:34 | 0:02:38 | |
and was refused a refund. | 0:02:38 | 0:02:40 | |
The company didn't defend the case, | 0:02:40 | 0:02:42 | |
so Mr Kainth won a default judgment, but he's never been paid. | 0:02:42 | 0:02:47 | |
Now, including fees, the debt's just over £5,000. | 0:02:47 | 0:02:51 | |
Ken knows that collecting money from car dealerships can be tricky. | 0:02:51 | 0:02:55 | |
Different people owning different vehicles in the yard. | 0:02:55 | 0:02:59 | |
Paperwork has to be got out. Proof has to be shown. | 0:02:59 | 0:03:03 | |
There's usually an argument there somewhere. | 0:03:03 | 0:03:06 | |
What he doesn't know, is that today's argument is going to | 0:03:06 | 0:03:09 | |
involve not one but two car dealerships. | 0:03:09 | 0:03:12 | |
Blue Diamond garages. That could be the one. | 0:03:12 | 0:03:15 | |
No, BD Trade Sales is different. | 0:03:15 | 0:03:18 | |
-Hello. -Hello. -BD Trade Sales Ltd? | 0:03:25 | 0:03:29 | |
I'm here regarding a high court writ of control against | 0:03:29 | 0:03:33 | |
BD Trade Sales from a Mr Tarsem Kainth. | 0:03:33 | 0:03:38 | |
Why you got the camera here? Tell the camera to move away. | 0:03:38 | 0:03:40 | |
The man asks our camera to leave the forecourt before telling | 0:03:40 | 0:03:44 | |
Ken that the case against the company is in dispute. | 0:03:44 | 0:03:47 | |
-It's to be set aside, is it? -No, it's already set aside. | 0:03:52 | 0:03:55 | |
Is it? Have you got any paperwork I can see? | 0:03:55 | 0:03:57 | |
-Yeah. -Thank you. | 0:03:57 | 0:03:59 | |
The man says the judgment against BD Trade Sales has already been | 0:03:59 | 0:04:03 | |
overturned by the courts. | 0:04:03 | 0:04:04 | |
But when he shows Ken the paperwork, it instead seems to | 0:04:04 | 0:04:07 | |
show their application for a set aside hasn't yet been successful. | 0:04:07 | 0:04:12 | |
But then he comes up with a different reason not to pay... | 0:04:12 | 0:04:15 | |
It's not his company. | 0:04:15 | 0:04:17 | |
This debt is against BD Trade Sales. | 0:04:17 | 0:04:20 | |
And he is the MD of a company called Blue Diamond. | 0:04:20 | 0:04:25 | |
Blue Diamond is different garage, just down the road. | 0:04:25 | 0:04:28 | |
But there's a reason why its boss is manning the BD Trade Sales office. | 0:04:28 | 0:04:32 | |
They're brothers and one owes the other one a debt. | 0:04:32 | 0:04:36 | |
The man says that because his brother owes him money, | 0:04:36 | 0:04:39 | |
he's given him all the cars on the BD Trade Sales forecourt, | 0:04:39 | 0:04:43 | |
so now they belong to Blue Diamond Garages Ltd. | 0:04:43 | 0:04:46 | |
That would mean Ken can't remove them, | 0:04:46 | 0:04:48 | |
but he's not just going to take his word for it. | 0:04:48 | 0:04:51 | |
Unless they can provide money transfer proof that each | 0:04:51 | 0:04:55 | |
vehicle on this site was sold from the defendant company to the | 0:04:55 | 0:04:59 | |
brother's company, then we can remove the vehicles. | 0:04:59 | 0:05:03 | |
Inside, the man does manage to produce invoices which appear | 0:05:04 | 0:05:08 | |
to back up his story.. | 0:05:08 | 0:05:10 | |
But for Ken, it's still not enough. | 0:05:10 | 0:05:12 | |
Because there are no actual bank transfers | 0:05:12 | 0:05:15 | |
and no solicitors undertaking for one company to satisfy | 0:05:15 | 0:05:21 | |
the debt to another company, also that's not around. | 0:05:21 | 0:05:25 | |
So it all looks a little bit iffy. | 0:05:25 | 0:05:27 | |
The man in the office has now got hold of his brother | 0:05:27 | 0:05:30 | |
on the phone, so Ken talks to him to try to clarify the situation. | 0:05:30 | 0:05:34 | |
You are the MD of BD Trade Sales Ltd, are you? | 0:05:36 | 0:05:39 | |
My instructions are to remove a vehicle or two from here to | 0:05:40 | 0:05:45 | |
cover this debt. | 0:05:45 | 0:05:46 | |
The boss doesn't want to pay. | 0:05:46 | 0:05:48 | |
He too is claiming the cars on the forecourt belong to | 0:05:48 | 0:05:51 | |
Blue Diamond, but Ken disagrees. | 0:05:51 | 0:05:54 | |
Because we don't have anything in concrete from a solicitor, | 0:05:54 | 0:05:57 | |
for example, saying that this is a bona fide debt | 0:05:57 | 0:06:01 | |
and it needs to be paid in a certain way, we can remove vehicles. | 0:06:01 | 0:06:06 | |
Yeah, I understand that. | 0:06:06 | 0:06:07 | |
But on the basis of you saying you owe him loads of money | 0:06:07 | 0:06:09 | |
and him saying the same, that isn't good enough. | 0:06:09 | 0:06:12 | |
We have to have it properly documented. | 0:06:12 | 0:06:14 | |
Yeah. It's not good enough, mate, it's not good enough. | 0:06:14 | 0:06:17 | |
Unfortunately you've got a stance there, I've got a stance as well. | 0:06:17 | 0:06:21 | |
Unfortunately we're at an impasse. | 0:06:21 | 0:06:23 | |
I'll just make a phone call and get a transporter on its way down here. | 0:06:23 | 0:06:26 | |
And obviously you do what you've got to do my friend, | 0:06:26 | 0:06:29 | |
and I've got to do what I'm instructed to by the courts. | 0:06:29 | 0:06:32 | |
Yeah, you just said that. Thank you very much. | 0:06:33 | 0:06:35 | |
Cheers for speaking to me. | 0:06:35 | 0:06:37 | |
True to his word, Ken makes a call, to book a tow truck to remove cars. | 0:06:37 | 0:06:41 | |
If I need you in E17, how long? | 0:06:41 | 0:06:43 | |
That's all right, I might need it, I might not. | 0:06:45 | 0:06:47 | |
The truck's now on standby and Ken warns the man | 0:06:49 | 0:06:51 | |
that if he has to call it, then there'll be extra charges. | 0:06:51 | 0:06:55 | |
It seems to have the desired effect as the man now says he'll | 0:06:55 | 0:06:58 | |
try to get some money together on his brother's behalf. | 0:06:58 | 0:07:01 | |
But not all of it. | 0:07:01 | 0:07:03 | |
He does have the means to pay. I'm sure he does. | 0:07:03 | 0:07:05 | |
He's saying I can pay part and part at the end of this month. | 0:07:05 | 0:07:08 | |
But considering the value of the vehicles here | 0:07:08 | 0:07:11 | |
and we're only after around five grand, I want payment in one go. | 0:07:11 | 0:07:16 | |
If it was a football match it's like a one-all draw at the moment. | 0:07:16 | 0:07:19 | |
You know, going in at half-time it's like one-all. | 0:07:19 | 0:07:21 | |
But I know we're going to come out strong in the second half | 0:07:21 | 0:07:24 | |
and get full payment, win the game. | 0:07:24 | 0:07:26 | |
Later in the programme... | 0:07:26 | 0:07:28 | |
Move that camera from here. | 0:07:28 | 0:07:29 | |
..it all kicks off at BD Trade Sales... | 0:07:29 | 0:07:31 | |
Why you coming in here and start bullying the man? | 0:07:31 | 0:07:33 | |
Why you doing that for? | 0:07:33 | 0:07:34 | |
And we find out whether Ken can get the money owed. | 0:07:34 | 0:07:37 | |
-Did I not warn you earlier that this would happen? -No. | 0:07:37 | 0:07:40 | |
The police would turn up, the transporter would turn up, | 0:07:40 | 0:07:42 | |
it would be like a scene out of Beadle's About and here we are. | 0:07:42 | 0:07:45 | |
If you've been ripped off and the person or company responsible | 0:07:47 | 0:07:51 | |
refuses to pay you back, | 0:07:51 | 0:07:53 | |
the first step is to make a claim in the County Court. | 0:07:53 | 0:07:56 | |
It's simple to do this online | 0:07:56 | 0:07:58 | |
for a small fee depending on the size of the claim. | 0:07:58 | 0:08:01 | |
The court will review the evidence, | 0:08:01 | 0:08:03 | |
and if it finds in your favour, the debtor will be ordered to pay up. | 0:08:03 | 0:08:07 | |
If they don't, then for a further £60 | 0:08:07 | 0:08:10 | |
the High Court will grant a writ, | 0:08:10 | 0:08:12 | |
authorising the sheriffs to act on your behalf. | 0:08:12 | 0:08:15 | |
If they're successful, you get all your money back. | 0:08:15 | 0:08:18 | |
In the Midlands, enforcement agents Tommy Coyle and Craig Wild | 0:08:26 | 0:08:29 | |
are on their way to Solihull. | 0:08:29 | 0:08:32 | |
They're looking to try to recover a debt | 0:08:32 | 0:08:34 | |
resulting from a business deal gone sour. | 0:08:34 | 0:08:37 | |
The judgement's against a Mr Alan Beale. | 0:08:37 | 0:08:39 | |
It's a home address. | 0:08:39 | 0:08:40 | |
For just over £15,000, so it's a lot of money. | 0:08:40 | 0:08:45 | |
The money is owed to Karen Vaughan, | 0:08:45 | 0:08:47 | |
an independent estate agent, | 0:08:47 | 0:08:48 | |
who also dabbles in property development. | 0:08:48 | 0:08:51 | |
Her involvement with Mr Beale began | 0:08:51 | 0:08:53 | |
when she was looking for a new project, to invest her savings. | 0:08:53 | 0:08:57 | |
I've done a few projects. I've bought land. | 0:08:57 | 0:09:00 | |
I've done some refurbishments on properties. | 0:09:00 | 0:09:03 | |
And what I was really hoping to do, is to actually do a build. | 0:09:03 | 0:09:07 | |
That was really the next stage. The natural progression for me. | 0:09:07 | 0:09:11 | |
A suitable site in Wolverhampton had come up. | 0:09:11 | 0:09:14 | |
Perfect to build four houses. | 0:09:14 | 0:09:17 | |
Karen could afford to buy the land, | 0:09:17 | 0:09:19 | |
but needed help to see the project through, | 0:09:19 | 0:09:21 | |
so teamed up with a local builder, Alan Beale. | 0:09:21 | 0:09:24 | |
I was providing the finance for the project, | 0:09:26 | 0:09:28 | |
and Alan was dealing with all the building aspects. | 0:09:28 | 0:09:32 | |
I'd seen some properties that had already been built with Alan. | 0:09:32 | 0:09:37 | |
He's a likeable person, | 0:09:37 | 0:09:40 | |
he seemed very knowledgeable on what he was doing. | 0:09:40 | 0:09:44 | |
So, yeah, I thought that we were starting a good working relationship | 0:09:44 | 0:09:48 | |
and it was the start of things to come, really. | 0:09:48 | 0:09:51 | |
Before they could buy the plot | 0:09:51 | 0:09:53 | |
the pair got surveys done and plans drawn up. | 0:09:53 | 0:09:56 | |
But then the project started to drag | 0:09:56 | 0:09:59 | |
and Karen began to realise there was a problem. | 0:09:59 | 0:10:02 | |
Alan was quite a busy person, | 0:10:02 | 0:10:04 | |
and it would appear that he wasn't getting back to architects, | 0:10:04 | 0:10:10 | |
solicitors, the vendor of the site, etc, | 0:10:10 | 0:10:14 | |
within the timescales that they required. | 0:10:14 | 0:10:17 | |
And eventually the vendor decided that he couldn't wait any longer. | 0:10:17 | 0:10:21 | |
The seller pulled out and sold the land to someone else. | 0:10:21 | 0:10:25 | |
That meant all their work so far was down the drain. | 0:10:25 | 0:10:28 | |
Alan started to forward to me | 0:10:28 | 0:10:31 | |
the invoices for the work that he'd instructed. | 0:10:31 | 0:10:34 | |
For example the architects, the site investigation works, etc. | 0:10:34 | 0:10:38 | |
And I think it was at that point that the realisation hit | 0:10:38 | 0:10:42 | |
that we were somewhere in the region of 20,000 in debt. | 0:10:42 | 0:10:47 | |
And those bills needed paying. | 0:10:47 | 0:10:49 | |
So, Karen paid them... All £20,000 of it. | 0:10:49 | 0:10:52 | |
She assumed her business partner would chip in. | 0:10:53 | 0:10:56 | |
But she was in for a shock. | 0:10:56 | 0:10:58 | |
Alan's attitude was that we had set up a limited company | 0:10:58 | 0:11:01 | |
and the idea of a limited company is to protect you | 0:11:01 | 0:11:04 | |
personally from any debt if the company fails. | 0:11:04 | 0:11:08 | |
And he felt that there was no legal need to have to pay that debt. | 0:11:08 | 0:11:13 | |
And therefore if I wanted to pay them, that was my choice. | 0:11:13 | 0:11:17 | |
Karen had been counting on the income from the completion | 0:11:17 | 0:11:21 | |
of the project to honour other financial commitments | 0:11:21 | 0:11:24 | |
and was now plunged into crisis. | 0:11:24 | 0:11:27 | |
Personally, I was devastated that I was over £20,000 further in debt | 0:11:27 | 0:11:33 | |
than I was to start with. | 0:11:33 | 0:11:35 | |
The snowball effect financially was catastrophic. | 0:11:35 | 0:11:39 | |
She missed loan payments and her business was nearly repossessed. | 0:11:41 | 0:11:45 | |
So, when she finally managed persuade Mr Beale to pay back | 0:11:45 | 0:11:48 | |
half of the money, it was a huge relief. | 0:11:48 | 0:11:51 | |
He drew up loan agreement, | 0:11:51 | 0:11:53 | |
and agreed to pay an amount each month to clear that debt. | 0:11:53 | 0:11:58 | |
He made the first payment and so I thought everything was great. | 0:11:58 | 0:12:01 | |
We were moving forward at last, | 0:12:01 | 0:12:03 | |
but unfortunately when the second payment was due | 0:12:03 | 0:12:05 | |
there was no money forthcoming. | 0:12:05 | 0:12:07 | |
Despite phone calls, messages, texting | 0:12:07 | 0:12:12 | |
and e-mails, Alan never came forward with any further payments. | 0:12:12 | 0:12:17 | |
As he had broken a signed agreement, | 0:12:18 | 0:12:20 | |
Karen was able to pursue him through the courts. | 0:12:20 | 0:12:24 | |
She won a County Court judgment against Mr Beale. | 0:12:24 | 0:12:27 | |
and when he still didn't pay, took it to the High Court. | 0:12:27 | 0:12:31 | |
I've given him every opportunity to make this payment, | 0:12:32 | 0:12:36 | |
but he's ignored everything. | 0:12:36 | 0:12:37 | |
And I've put it in the hands of the sheriffs | 0:12:37 | 0:12:40 | |
and I hope that this will evoke some sort of response | 0:12:40 | 0:12:44 | |
and make him see that this debt is not going away. | 0:12:44 | 0:12:48 | |
Now, Tommy and Craig are on their way to see Mr Beale. | 0:12:56 | 0:13:00 | |
And Craig is feeling confident. | 0:13:00 | 0:13:02 | |
He is a director of four limited companies. | 0:13:02 | 0:13:04 | |
Building companies, a log-home company. | 0:13:04 | 0:13:07 | |
He's obviously, clearly a man of means. | 0:13:07 | 0:13:09 | |
So, hopefully we'll go and see Mr Beale | 0:13:09 | 0:13:11 | |
and try and get Mrs Vaughan's money for her. | 0:13:11 | 0:13:14 | |
At the house, there's no sign of a builder's van on the drive. | 0:13:16 | 0:13:20 | |
But is Mr Beale home? | 0:13:20 | 0:13:21 | |
KNOCK ON DOOR | 0:13:25 | 0:13:26 | |
Builder's boots. | 0:13:28 | 0:13:30 | |
Hello, my love. Sorry to disturb you. | 0:13:31 | 0:13:32 | |
I'm trying to get in contact with Mr Alan Beale. | 0:13:32 | 0:13:35 | |
-He's not here. -Are you his wife, are you? | 0:13:35 | 0:13:37 | |
No, I'm not his wife. | 0:13:37 | 0:13:38 | |
My name's Mr Wild. I'm from the High Court. | 0:13:38 | 0:13:40 | |
-Right, OK. -If you can get him on the phone for me, | 0:13:40 | 0:13:42 | |
I'm here to execute a court order. | 0:13:42 | 0:13:44 | |
Yes, no problem at all. Just let me wipe my feet. | 0:13:44 | 0:13:46 | |
No, not you, Tommy. | 0:13:46 | 0:13:48 | |
-DOOR CLOSES -No. I'm locked out. | 0:13:48 | 0:13:51 | |
Craig's inside, at least. So... | 0:13:54 | 0:13:56 | |
..get some dialogue going | 0:13:58 | 0:13:59 | |
Inside, the woman tells Craig that she is Mr Beale's partner. | 0:14:01 | 0:14:05 | |
As he seems to live there, the sheriffs could begin to list items | 0:14:05 | 0:14:09 | |
to remove from the house to cover the debt. | 0:14:09 | 0:14:11 | |
But it would be much better if Mr Beale could pay in some other way. | 0:14:11 | 0:14:15 | |
So, the woman manages to reach him by phone | 0:14:15 | 0:14:18 | |
and Craig fills Tommy in via the window. | 0:14:18 | 0:14:20 | |
-He's just phoned in. He's saying he hasn't got the money. -Right. | 0:14:20 | 0:14:24 | |
So, we'll wait until he turns up anyway | 0:14:24 | 0:14:25 | |
cos he's only about 10/15 minutes away. | 0:14:25 | 0:14:27 | |
But there's another guy called Kevin turning up, as well. | 0:14:27 | 0:14:30 | |
Mr Beale's apparently on his way back to the house. | 0:14:30 | 0:14:34 | |
So, it looks like the sheriffs | 0:14:34 | 0:14:35 | |
are going to get to speak to him face-to-face. | 0:14:35 | 0:14:37 | |
After a short wait, a truck pulls up. | 0:14:37 | 0:14:40 | |
Here we go. | 0:14:40 | 0:14:41 | |
Mr Beale has arrived alone. | 0:14:44 | 0:14:46 | |
He tells Tommy he can't afford to pay back his debt to Karen Vaughan, | 0:14:46 | 0:14:50 | |
and he hasn't brought any money. | 0:14:50 | 0:14:52 | |
He doesn't want to be filmed, and goes into the house, | 0:14:52 | 0:14:55 | |
where Craig explains he's got a writ from the High Court, | 0:14:55 | 0:14:58 | |
that empowers him to remove goods to cover the debt. | 0:14:58 | 0:15:01 | |
And after some fraught discussions, | 0:15:01 | 0:15:04 | |
there are some promising signs. | 0:15:04 | 0:15:06 | |
Craig's just come out now, | 0:15:06 | 0:15:07 | |
and he just requested to get the card machine. | 0:15:07 | 0:15:10 | |
It looks like Craig has managed to negotiate | 0:15:12 | 0:15:14 | |
at least some kind of payment. | 0:15:14 | 0:15:16 | |
Sure enough, before long the sheriffs are on their way. | 0:15:16 | 0:15:20 | |
So, nearly 18 months after signing the loan agreement with Mr Beale, | 0:15:20 | 0:15:24 | |
has Karen finally got her money? | 0:15:24 | 0:15:26 | |
The defendant turned up. He couldn't pay. | 0:15:26 | 0:15:29 | |
But his partner decided to extend the hand of gratuity to him | 0:15:29 | 0:15:35 | |
to get it paid off. | 0:15:35 | 0:15:37 | |
So, that's what she's done. £15,000. There you go. | 0:15:37 | 0:15:40 | |
Another good day for the sheriffs, | 0:15:40 | 0:15:42 | |
and another good day hopefully for Miss Vaughan. | 0:15:42 | 0:15:45 | |
I have to say, I am actually surprised. | 0:15:45 | 0:15:48 | |
Whilst I was hoping for a good outcome, | 0:15:48 | 0:15:51 | |
I did not expect this. So, thank you sheriffs | 0:15:51 | 0:15:53 | |
you've done an amazing job, I can't thank you enough. | 0:15:53 | 0:15:56 | |
Sheriff Ken Warby is at a car dealers in Walthamstow, | 0:16:06 | 0:16:10 | |
where he's chasing a debt of £5,000. | 0:16:10 | 0:16:14 | |
BD Trades Sales Ltd sold a car to Tarsem Kainth | 0:16:14 | 0:16:18 | |
and when it broke down didn't give him a refund. | 0:16:18 | 0:16:21 | |
Ken is dealing with the director's brother, | 0:16:21 | 0:16:23 | |
who says he's trying to raise the money. | 0:16:23 | 0:16:25 | |
But after a lot of waiting around, Ken has run out of patience. | 0:16:25 | 0:16:30 | |
I've just been kept waiting. | 0:16:30 | 0:16:31 | |
And fed a load of rubbish at the moment. | 0:16:31 | 0:16:34 | |
Saying, "Give me five minutes, give me five minutes, | 0:16:34 | 0:16:36 | |
"I need to make a few phone calls." Nothing's happened. | 0:16:36 | 0:16:38 | |
Going to phone the office now, | 0:16:38 | 0:16:40 | |
organise a transporter to come down, remove one or two of these vehicles. | 0:16:40 | 0:16:44 | |
As Ken gets ready to make the call, | 0:16:44 | 0:16:46 | |
the director's brother makes a last-ditch attempt | 0:16:46 | 0:16:48 | |
to put on the brakes. | 0:16:48 | 0:16:50 | |
Sorry, mate. | 0:16:52 | 0:16:53 | |
Mate. | 0:16:58 | 0:16:59 | |
But Ken's heard enough of this argument already. | 0:16:59 | 0:17:02 | |
Hello, Wayne. | 0:17:02 | 0:17:03 | |
It's Ken Warby. | 0:17:03 | 0:17:04 | |
Look, I need a transporter down in Walthamstow. | 0:17:04 | 0:17:07 | |
If you could get down here as soon as possible. | 0:17:07 | 0:17:09 | |
About 40 minutes? Nice one, mate, appreciate it. Cheers. Bye. | 0:17:09 | 0:17:13 | |
All the stalling has cost the debtor dearly. | 0:17:13 | 0:17:16 | |
The fees sheriffs charge are set by the government | 0:17:16 | 0:17:19 | |
and now that the transporter its on its way, the final bill has shot up. | 0:17:19 | 0:17:24 | |
£5,075... | 0:17:24 | 0:17:27 | |
to a, erm... To a whopping £6,700. | 0:17:27 | 0:17:31 | |
And counting. | 0:17:33 | 0:17:35 | |
But no sooner than the call is made, | 0:17:35 | 0:17:37 | |
the boss' brother says a friend is on his way with the cash. | 0:17:37 | 0:17:41 | |
It is the larger amount now, unfortunately. | 0:17:41 | 0:17:43 | |
I called the transporter, mate. It's on its way. | 0:17:43 | 0:17:45 | |
Just left the yard. | 0:17:45 | 0:17:46 | |
But you just.... | 0:17:46 | 0:17:48 | |
Mate, it's not. | 0:17:48 | 0:17:49 | |
It's been like an hour and a half | 0:17:49 | 0:17:51 | |
since that first five minutes, do you remember? | 0:17:51 | 0:17:53 | |
Yeah. | 0:17:53 | 0:17:55 | |
I did warn ya. I had a coffee, we chatted. | 0:17:55 | 0:17:59 | |
Still nothing happened. The five minutes became an hour and a half. | 0:17:59 | 0:18:02 | |
Enough's enough. | 0:18:02 | 0:18:03 | |
Yeah, that's not enough now. It needs to be the full amount. | 0:18:09 | 0:18:12 | |
It makes no difference. | 0:18:14 | 0:18:15 | |
As soon as I tell the office, | 0:18:15 | 0:18:17 | |
"They're not paying" and that I need a transporter, these fees go on. | 0:18:17 | 0:18:21 | |
No. | 0:18:23 | 0:18:24 | |
The man said a friend was coming and sure enough one soon turns up. | 0:18:24 | 0:18:28 | |
Only it doesn't look like this guy's in the mood to hand over any cash. | 0:18:28 | 0:18:33 | |
-Move your camera from here. -I'm on the street. | 0:18:33 | 0:18:35 | |
-Move your camera from here. Move. Move. -Oi, oi, oi, oi, oi. | 0:18:35 | 0:18:38 | |
-Move. -Oi, pal. Seriously... | 0:18:38 | 0:18:39 | |
You think you can come in here and start bullying people. | 0:18:39 | 0:18:41 | |
I'll get my people here right now. | 0:18:41 | 0:18:43 | |
-Why you -BLEEP -come here try bully the man? Huh? | 0:18:43 | 0:18:46 | |
-I'm not trying to bully... -Why you come here to bully the man? | 0:18:46 | 0:18:48 | |
Mate, I'm not trying to bully anybody. | 0:18:48 | 0:18:50 | |
-I'll get my -BLEEP -pals here. Move that camera from here. | 0:18:50 | 0:18:53 | |
I'm on the public street. I'm on the public street. | 0:18:53 | 0:18:56 | |
Move away from my premises. | 0:18:56 | 0:18:58 | |
Ken has seen enough. | 0:18:58 | 0:19:00 | |
Police, please. | 0:19:00 | 0:19:01 | |
Someone has been physically threatening. | 0:19:02 | 0:19:05 | |
He's just suddenly come on to the car yard. | 0:19:05 | 0:19:07 | |
I would like someone here to prevent the breach of the peace. | 0:19:07 | 0:19:10 | |
I think they knew I was on the phone to the police | 0:19:10 | 0:19:12 | |
and they've sort of like disappeared, | 0:19:12 | 0:19:14 | |
so I'm in the car yard on my own at the moment. | 0:19:14 | 0:19:16 | |
But not for long, as the men soon return. | 0:19:16 | 0:19:18 | |
Move that camera away from me. Move that camera away from me. | 0:19:18 | 0:19:21 | |
Yeah, that's it, good boy. Yes, sir. | 0:19:21 | 0:19:24 | |
Why you coming in here and start bullying the man? | 0:19:24 | 0:19:26 | |
Why you doing that for? | 0:19:26 | 0:19:27 | |
I'll get my pals here and we'll see who's going to bully who. | 0:19:27 | 0:19:30 | |
If that's the way you wanna do it. | 0:19:30 | 0:19:32 | |
Has this gentleman just told you I was bullying him? | 0:19:32 | 0:19:34 | |
Well, that's the approach you've come along. | 0:19:34 | 0:19:36 | |
"Oh, we're going to do that, we going to remove cars." | 0:19:36 | 0:19:38 | |
Come on, mate. | 0:19:38 | 0:19:39 | |
-Can I just ask who you are? -Khan, Mr Khan. -Mr Khan. -Mr Khan. | 0:19:39 | 0:19:42 | |
-And what involvement...? -Listen, forget that involvement. | 0:19:42 | 0:19:46 | |
Tell him to switch that camera off. | 0:19:46 | 0:19:47 | |
-Otherwise he's going to be in a lot of trouble. -Listen. | 0:19:47 | 0:19:50 | |
Tell him to switch that camera off. | 0:19:50 | 0:19:51 | |
If you want I can go talk to him personally. | 0:19:51 | 0:19:53 | |
Mate, switch that off, or I'll take that off you. | 0:19:53 | 0:19:55 | |
-Mate, you won't be doing that. -No, no. Don't tell me that. | 0:19:55 | 0:19:58 | |
Why are you recording? | 0:19:58 | 0:19:59 | |
Just as the situation is spiralling out of control, | 0:19:59 | 0:20:01 | |
the police arrive, and Mr Khan makes himself scarce. | 0:20:01 | 0:20:05 | |
Meanwhile, the director's father has also arrived. | 0:20:07 | 0:20:09 | |
And he's brought cash. | 0:20:09 | 0:20:11 | |
Yep. | 0:20:13 | 0:20:15 | |
OK. I understand what you're saying. | 0:20:21 | 0:20:23 | |
The father is willing to pay his son's original bill, | 0:20:23 | 0:20:25 | |
but not the extra fees which were added | 0:20:25 | 0:20:28 | |
when the transporter was called. | 0:20:28 | 0:20:30 | |
But as far as Ken's concerned, | 0:20:30 | 0:20:31 | |
this is a situation entirely of their own making. | 0:20:31 | 0:20:34 | |
I did explain to this person loads of times that | 0:20:34 | 0:20:37 | |
-if I had to call the transporter, a lot of fees go on there. -Yeah. | 0:20:37 | 0:20:40 | |
I was patient over two hours. But in the end enough's enough. | 0:20:40 | 0:20:43 | |
-I've called the transporter. -Yeah. | 0:20:43 | 0:20:44 | |
Now, a load of fees have gone on there. I can't reverse that. | 0:20:44 | 0:20:47 | |
Did I not warn you earlier that this would happen? | 0:20:47 | 0:20:49 | |
The police would turn up, the transporter would turn up, | 0:20:49 | 0:20:52 | |
it'd be like a scene out of Beadle's About and here we are. | 0:20:52 | 0:20:54 | |
Are you able to settle the full amount with the gentleman? | 0:20:54 | 0:20:57 | |
No. | 0:20:57 | 0:20:58 | |
The father isn't budging. | 0:20:58 | 0:21:00 | |
OK. He is not willing to accept that. That's what he's saying. | 0:21:03 | 0:21:07 | |
But it will be here soon | 0:21:12 | 0:21:13 | |
and you've got sufficient goods in the yard to cover the debt. | 0:21:13 | 0:21:15 | |
But the son still thinks these cars can't be taken. | 0:21:15 | 0:21:18 | |
And now with the police in attendance, | 0:21:18 | 0:21:20 | |
he's hoping he can convince them of his side of the story. | 0:21:20 | 0:21:23 | |
-You've got a High Court writ for BD Trade Sales. -Yes. | 0:21:23 | 0:21:26 | |
These cars, they belong to me, they belong to Blue Diamond Garages. | 0:21:26 | 0:21:29 | |
That's what I was trying to explain to you and you weren't listening. | 0:21:29 | 0:21:32 | |
-I hear what you're saying. -Yeah. -And so does this gentleman. -Yeah. | 0:21:32 | 0:21:35 | |
But what happened is he's been issued | 0:21:35 | 0:21:38 | |
with a court writ for these premises. | 0:21:38 | 0:21:40 | |
-For BD Trade Sales. -OK. I hear what you're saying. | 0:21:40 | 0:21:43 | |
But these cars are here, on this premises. | 0:21:43 | 0:21:48 | |
You got a big sign up there. | 0:21:48 | 0:21:50 | |
If you've got 6,600 and whatever it is, | 0:21:50 | 0:21:53 | |
then I would suggest you pay it. | 0:21:53 | 0:21:55 | |
Then you can go to court. | 0:21:55 | 0:21:57 | |
If it is proved in your favour you will get reimbursed. | 0:21:57 | 0:22:01 | |
If you chose not to pay back today, these guys can take the cars. | 0:22:01 | 0:22:07 | |
With the policewoman delivering the final verdict, | 0:22:07 | 0:22:10 | |
father and son realise the game is up. | 0:22:10 | 0:22:13 | |
-What we at? -6,708... Just shy of 7 grand. | 0:22:13 | 0:22:17 | |
Is what we said earlier on we needed to avoid. | 0:22:17 | 0:22:21 | |
The father reluctantly agrees to pay | 0:22:21 | 0:22:24 | |
and hands over the full total in cash. | 0:22:24 | 0:22:27 | |
At the same time the transporter arrives and is sent on its way. | 0:22:27 | 0:22:30 | |
They think it's all over... It is now. | 0:22:33 | 0:22:36 | |
Well, I did tell you earlier on it was like one-all at half-time. | 0:22:36 | 0:22:40 | |
But, erm... 2-1 to the sheriffs. | 0:22:40 | 0:22:43 | |
Much to the father's disapproval. | 0:22:43 | 0:22:45 | |
This is very unfair system here. | 0:22:45 | 0:22:47 | |
Because the case is still in the court. | 0:22:47 | 0:22:50 | |
But nevertheless, to finish this matter off, | 0:22:50 | 0:22:53 | |
I didn't want any aggravation with no-one. | 0:22:53 | 0:22:55 | |
I paid the sheriffs, now we will claim it back. | 0:22:55 | 0:22:58 | |
The case never went back to court. | 0:22:59 | 0:23:01 | |
And Tarsem Kainth has got back the money he was rightfully owed. | 0:23:01 | 0:23:05 | |
Sheriff Chris Pearson is chasing a debt owed by a businessman | 0:23:17 | 0:23:20 | |
specialising in green home improvements. | 0:23:20 | 0:23:23 | |
We're in Leeds today. | 0:23:24 | 0:23:25 | |
We're off to see a Mr James Kahn. | 0:23:25 | 0:23:27 | |
It's for the sum of £1,587. | 0:23:29 | 0:23:32 | |
Owed for... Which I believe is insulation. | 0:23:33 | 0:23:35 | |
Which is either incorrectly fitted, or it wasn't fitted at all. | 0:23:35 | 0:23:40 | |
Mr Kahn runs a company called the Green Deal Warehouse. | 0:23:40 | 0:23:43 | |
It sold the insulation to pensioner Michael Redman | 0:23:43 | 0:23:46 | |
who lives in the Cookridge area of Leeds. | 0:23:46 | 0:23:49 | |
A place where to stay warm, you need all the help you can get. | 0:23:49 | 0:23:52 | |
We're one of the highest points in Leeds. | 0:23:52 | 0:23:55 | |
We get a lot of fog. Get a lot of wind. | 0:23:55 | 0:23:58 | |
It's horrendous up here when winter comes. | 0:23:58 | 0:24:00 | |
We can have snow up here, | 0:24:00 | 0:24:03 | |
when you can go a mile down the road, | 0:24:03 | 0:24:07 | |
and people are walking around in T-shirts. | 0:24:07 | 0:24:09 | |
It is so cold in winter. | 0:24:09 | 0:24:13 | |
And it's not just the elements which the residents have to contend with. | 0:24:13 | 0:24:16 | |
Much of the post-war housing here | 0:24:16 | 0:24:18 | |
is poorly insulated and can't easily be improved. | 0:24:18 | 0:24:22 | |
Houses are solid wall. | 0:24:22 | 0:24:24 | |
There is no cavity. | 0:24:24 | 0:24:26 | |
So, you can't put insulation inside. | 0:24:26 | 0:24:30 | |
Which is where a special type of insulation | 0:24:30 | 0:24:32 | |
called thermal cladding comes in. | 0:24:32 | 0:24:34 | |
It involves adding a whole new shell to the outside of the house. | 0:24:34 | 0:24:38 | |
It's like wrapping your house in a rather large blanket. | 0:24:38 | 0:24:43 | |
Hoping to keep his house warm, and cut down his bills, | 0:24:43 | 0:24:46 | |
Michael decided to buy thermal cladding | 0:24:46 | 0:24:49 | |
from local company The Green Deal Warehouse. | 0:24:49 | 0:24:52 | |
We had a choice of two firms that we could have gone with. | 0:24:52 | 0:24:55 | |
And we just decided to go with the first telephone number | 0:24:55 | 0:24:58 | |
which happened to be Green Deal. | 0:24:58 | 0:25:01 | |
Now we wished we hadn't. | 0:25:01 | 0:25:03 | |
The job meant also replacing his doors and windows | 0:25:04 | 0:25:07 | |
and the work got off to a good start. | 0:25:07 | 0:25:09 | |
But the progress would prove to be short-lived. | 0:25:09 | 0:25:12 | |
We paid £1,000 deposit. | 0:25:12 | 0:25:14 | |
They came out within a week to fit the new windows and doors. | 0:25:14 | 0:25:19 | |
They said we're coming back to do the insulation the scaffolding | 0:25:19 | 0:25:24 | |
and everything within the next fortnight. | 0:25:24 | 0:25:26 | |
And that was the last time we saw Green Deal Warehouse | 0:25:28 | 0:25:32 | |
for five months. | 0:25:32 | 0:25:35 | |
And it wasn't for lack of trying. | 0:25:35 | 0:25:37 | |
Michael called time and again | 0:25:37 | 0:25:39 | |
to try and arrange for the main work to begin. | 0:25:39 | 0:25:41 | |
They kept telling us that the scaffolding | 0:25:41 | 0:25:45 | |
was going to be coming next week. | 0:25:45 | 0:25:47 | |
Never came. | 0:25:47 | 0:25:48 | |
Ring up again. "Coming in another week's time." | 0:25:48 | 0:25:52 | |
Never came. | 0:25:52 | 0:25:53 | |
And it went on and on. | 0:25:53 | 0:25:55 | |
In the meantime, the windows and doors had been left half-finished. | 0:25:55 | 0:25:59 | |
So, far from keeping the heat in, the house was colder than ever. | 0:25:59 | 0:26:04 | |
You could actually look through the window frames. Not the glass. | 0:26:04 | 0:26:09 | |
Out into the street. Cos there were rather large holes. | 0:26:09 | 0:26:13 | |
And a lot of expanding foam. | 0:26:13 | 0:26:16 | |
It leaked if it rained. | 0:26:16 | 0:26:19 | |
It were drafty. It were an eyesore. | 0:26:19 | 0:26:21 | |
After months of phone calls and missed appointments, | 0:26:23 | 0:26:25 | |
Michael finally had enough and made one last call | 0:26:25 | 0:26:29 | |
to the boss of Green Deal Warehouse, James Kahn. | 0:26:29 | 0:26:33 | |
I said, "I'm cancelling it." | 0:26:33 | 0:26:35 | |
And straightaway Mr Kahn says, "You'll not get your deposit back." | 0:26:35 | 0:26:39 | |
I says I'm not going to argue with you. | 0:26:40 | 0:26:44 | |
I'll see you in court and put the phone down on him. | 0:26:44 | 0:26:46 | |
I think Mr Kahn thought I was joking. | 0:26:46 | 0:26:50 | |
But after spending £1,000 and five months exposed to the elements, | 0:26:50 | 0:26:54 | |
this was no laughing matter. | 0:26:54 | 0:26:56 | |
Michael got another company to complete the work | 0:26:56 | 0:26:59 | |
and took the Green Deal Warehouse to the County Court. | 0:26:59 | 0:27:02 | |
Although Mr Kahn did offer a defence, | 0:27:02 | 0:27:04 | |
he missed the hearing, and judgment was found against him. | 0:27:04 | 0:27:08 | |
He was ordered to pay Michael back his deposit, plus costs. | 0:27:08 | 0:27:11 | |
Not that it seemed to make any difference. | 0:27:11 | 0:27:14 | |
He just wouldn't pay. | 0:27:14 | 0:27:16 | |
We never saw a penny. | 0:27:16 | 0:27:18 | |
He just...totally ignored it. | 0:27:18 | 0:27:22 | |
Which left Michael with few options, other than to turn to the Sheriffs. | 0:27:22 | 0:27:26 | |
Something which he had no qualms about doing. | 0:27:26 | 0:27:29 | |
It's the right thing to do. | 0:27:31 | 0:27:33 | |
And I'm not that type of person what... | 0:27:33 | 0:27:38 | |
What's going to sit back and let him get away with it. | 0:27:38 | 0:27:43 | |
Sheriff Chris Pearson is on his way to the Green Deal Warehouse | 0:27:48 | 0:27:52 | |
to try to get Michael his money back. | 0:27:52 | 0:27:54 | |
And as a fellow northerner, | 0:27:54 | 0:27:56 | |
he has every sympathy with Michael's insulation nightmare. | 0:27:56 | 0:28:00 | |
Where I live it's on the coast. It's not too bad. | 0:28:00 | 0:28:02 | |
A couple of the hilly districts | 0:28:02 | 0:28:04 | |
you can get the snow up to two to three feet deep. | 0:28:04 | 0:28:07 | |
Can get a bit cold as well, to say the least. | 0:28:07 | 0:28:09 | |
So, if you're looking to get your property, your home, insulated, | 0:28:09 | 0:28:12 | |
it's got to be done correctly, I would say. | 0:28:12 | 0:28:14 | |
As Chris arrives, the business is open | 0:28:17 | 0:28:19 | |
and production seems to be in full swing. | 0:28:19 | 0:28:21 | |
But is Mr Kahn here? | 0:28:21 | 0:28:23 | |
Hello, mate. | 0:28:24 | 0:28:26 | |
Hello? | 0:28:26 | 0:28:27 | |
Is the boss in, mate, please? | 0:28:28 | 0:28:31 | |
Just up here, yeah? Cheers. | 0:28:31 | 0:28:33 | |
-Is Mr Kahn in, please? -He's not mate, no. | 0:28:33 | 0:28:35 | |
Can you get him on the phone for me? I'm from the High Court. | 0:28:35 | 0:28:37 | |
-He's away, mate. -Can you get him on the phone for us, mate. | 0:28:37 | 0:28:41 | |
Upstairs in the office, Chris explains the purpose of his visit. | 0:28:41 | 0:28:45 | |
There's been a writ issued, love, to seize company assets. | 0:28:45 | 0:28:48 | |
It's not for a great deal of money, | 0:28:48 | 0:28:50 | |
I'm sure we'll resolve it straight away. | 0:28:50 | 0:28:53 | |
The staff offer to contact the boss, | 0:28:53 | 0:28:55 | |
but they don't want our camera in the office. | 0:28:55 | 0:28:58 | |
-Could you all just go downstairs five minutes? -Absolutely. | 0:28:58 | 0:29:00 | |
-I can wait down here, no problem. -Yeah. Yeah, cheers for that. | 0:29:00 | 0:29:03 | |
But once downstairs, our cameraman's asked to leave altogether. | 0:29:05 | 0:29:09 | |
Chris remains inside to negotiate | 0:29:16 | 0:29:19 | |
and soon emerges to fill us in on what's going on. | 0:29:19 | 0:29:22 | |
The actual debtor is not there. Apparently, he's away on holiday, | 0:29:22 | 0:29:25 | |
but they are trying to get in touch with him at the minute. | 0:29:25 | 0:29:27 | |
So, hopefully, within a couple of minutes, | 0:29:27 | 0:29:29 | |
we'll get in touch with him, get this paid. | 0:29:29 | 0:29:31 | |
Until they can get hold of him, | 0:29:31 | 0:29:33 | |
there's no guarantee he'll agree to pay up. | 0:29:33 | 0:29:36 | |
But if he doesn't, | 0:29:36 | 0:29:37 | |
Chris is confident he's got plenty to fall back on. | 0:29:37 | 0:29:40 | |
Forklifts, windows, cars. There's all-sorts in there. | 0:29:40 | 0:29:44 | |
Hopefully they'll pay, | 0:29:44 | 0:29:45 | |
but if they don't there seems to be more than enough to cover the debt. | 0:29:45 | 0:29:48 | |
Back inside the staff manage to make contact with Mr Kahn abroad | 0:29:48 | 0:29:53 | |
and break the news that a High Court sheriff is on the doorstep. | 0:29:53 | 0:29:56 | |
Mr Kahn says that the case is still in dispute, | 0:29:56 | 0:29:59 | |
but Chris explains that he's got a High Court writ | 0:29:59 | 0:30:02 | |
and so the debt to Mr Redman needs to be paid now. | 0:30:02 | 0:30:05 | |
Soon enough, Chris is heading back to his car. | 0:30:08 | 0:30:11 | |
So, what's the news? | 0:30:11 | 0:30:12 | |
Mr Kahn was away on holiday, but we managed to contact him by phone. | 0:30:12 | 0:30:17 | |
And he's agreed to pay the full amount. | 0:30:17 | 0:30:19 | |
It's a textbook job for the sheriffs. | 0:30:19 | 0:30:21 | |
That was one of the better ones. | 0:30:21 | 0:30:22 | |
Yeah. If they could all go like that, it'd be fantastic. | 0:30:22 | 0:30:25 | |
Unfortunately, they don't. | 0:30:25 | 0:30:27 | |
Michael Redman will now get his lost deposit back. | 0:30:27 | 0:30:30 | |
We've received a cheque for a total of £1246.73 | 0:30:30 | 0:30:36 | |
and I think they've done a superb job for us. | 0:30:36 | 0:30:40 | |
The Green Deal Warehouse told us, | 0:30:40 | 0:30:42 | |
"The work on Mr Redman's house was subject to a voucher scheme and was | 0:30:42 | 0:30:45 | |
"delayed due to a government backlog in processing the applications. | 0:30:45 | 0:30:50 | |
"Mr Redman was offered a number of start dates which he refused | 0:30:50 | 0:30:53 | |
"because they weren't convenient." | 0:30:53 | 0:30:55 | |
The company says it was unable to attend the court hearing due | 0:30:55 | 0:30:59 | |
to work commitments. | 0:30:59 | 0:31:01 | |
And the reason they didn't pay the debt is that they never | 0:31:01 | 0:31:03 | |
received the letter from the court. | 0:31:03 | 0:31:05 | |
Sheriffs are now officially known as High Court Enforcement Agents | 0:31:08 | 0:31:12 | |
and they'll collect the money you're owed. | 0:31:12 | 0:31:14 | |
My job is to collect in full or remove goods. | 0:31:14 | 0:31:18 | |
They've got more powers of entry than bailiffs. | 0:31:18 | 0:31:20 | |
We don't have to take any notice of your security protocol, I'm afraid. | 0:31:20 | 0:31:23 | |
And there's no limit on the size of the debts they can pursue. | 0:31:23 | 0:31:26 | |
£1.6 million. | 0:31:26 | 0:31:29 | |
Their fees are set by the government | 0:31:29 | 0:31:31 | |
which debtors have to pay on top of what they already owe. | 0:31:31 | 0:31:34 | |
Thank you very much, see you later. | 0:31:34 | 0:31:37 | |
If the sheriffs can't recover any of your money, | 0:31:37 | 0:31:40 | |
there's a fee of £75, plus VAT. | 0:31:40 | 0:31:43 | |
In the Midlands, enforcement agents Tommy Coyle and Craig Wild | 0:31:48 | 0:31:52 | |
are heading into the countryside | 0:31:52 | 0:31:54 | |
on a job which will pose some unique challenges. | 0:31:54 | 0:31:57 | |
We're off to see a company called Stoneridge Vehicle Sales. | 0:31:57 | 0:32:01 | |
The balance on the account is just short of £3,500. | 0:32:01 | 0:32:04 | |
The claimant successfully took Stoneridge Vehicle Sales | 0:32:07 | 0:32:10 | |
to court after buying a car which turned out to be faulty | 0:32:10 | 0:32:13 | |
and was refused a refund. | 0:32:13 | 0:32:15 | |
The company didn't defend the case, | 0:32:15 | 0:32:17 | |
so judgment was issued in default, but there's still been no payment. | 0:32:17 | 0:32:21 | |
The sheriffs are now headed to company-director's house, | 0:32:21 | 0:32:24 | |
which is the only address they've been given. | 0:32:24 | 0:32:27 | |
We've done our research, it's a large manor house, grade two listed. | 0:32:27 | 0:32:32 | |
Currently on the market for 1.3 million. | 0:32:32 | 0:32:35 | |
But it's not clear whether the business trades | 0:32:35 | 0:32:38 | |
from the house or not. | 0:32:38 | 0:32:39 | |
And just because it's an expensive property, | 0:32:39 | 0:32:41 | |
that won't make it any easier for the sheriffs to get paid. | 0:32:41 | 0:32:45 | |
If it was an individual's name on the writ then obviously | 0:32:45 | 0:32:48 | |
he would own items within the house. | 0:32:48 | 0:32:51 | |
So, we'd be pushing the point trying to get inside the house. | 0:32:51 | 0:32:54 | |
But with this we're just after business assets. | 0:32:54 | 0:32:57 | |
So, it makes it a bit more difficult. | 0:32:57 | 0:32:59 | |
-Oh, there we go. That's it there. -That's it. | 0:33:00 | 0:33:03 | |
Two expensive-looking cars are on the driveway | 0:33:05 | 0:33:08 | |
and a courtyard behind the house looks promising, too. | 0:33:08 | 0:33:12 | |
-Is there cars in there, as well? -I think so. | 0:33:12 | 0:33:15 | |
On closer inspection, he's right. | 0:33:15 | 0:33:18 | |
Yeah, there's loads of cars there. | 0:33:18 | 0:33:20 | |
The question is, are they owned by the company they're looking for? | 0:33:20 | 0:33:24 | |
To find out they'll have to run checks on the registration numbers. | 0:33:24 | 0:33:27 | |
So, they start taking them down. | 0:33:27 | 0:33:30 | |
-RA. -R, what? -RA02. | 0:33:30 | 0:33:34 | |
Some of the license plates are out of view. | 0:33:34 | 0:33:36 | |
To get a closer look, they might have to scale the wall. | 0:33:36 | 0:33:40 | |
But they don't want to alert the occupants of the house, | 0:33:40 | 0:33:43 | |
until they've got the information they need. | 0:33:43 | 0:33:46 | |
-(They're going to see me in the window, aren't they?) -No. | 0:33:46 | 0:33:49 | |
So, up goes Tommy. | 0:33:49 | 0:33:52 | |
-M44. -M44. | 0:33:52 | 0:33:55 | |
And Craig takes down the all the registrations Tommy can see. | 0:33:55 | 0:33:59 | |
Yeah. There's a couple more in a little garage there. | 0:34:05 | 0:34:08 | |
There are certainly a lot of cars for one house, | 0:34:08 | 0:34:11 | |
so it's possible they could belong to the car-sales business. | 0:34:11 | 0:34:14 | |
But until they get them checked out, they won't know for sure. | 0:34:14 | 0:34:18 | |
Now, they need to try to make contact with the debtor. | 0:34:18 | 0:34:21 | |
PHONE RINGS | 0:34:23 | 0:34:25 | |
The intercom system seems to be diverting | 0:34:27 | 0:34:29 | |
to a telephone's voicemail. | 0:34:29 | 0:34:32 | |
Just keep trying it, I bet they'll answer. | 0:34:32 | 0:34:35 | |
This is the Vodafone voicemail service for... | 0:34:35 | 0:34:38 | |
So now, the sheriffs need to get insistent. | 0:34:38 | 0:34:41 | |
As they're legally entitled to jump perimeter walls... | 0:34:41 | 0:34:44 | |
over they go. | 0:34:44 | 0:34:45 | |
Oh, drops down a bit, mate. | 0:34:48 | 0:34:50 | |
Go on, son. You can do it. | 0:34:50 | 0:34:52 | |
The things you do! | 0:34:53 | 0:34:54 | |
They then try the front doorbell, but there's no answer there, either. | 0:34:58 | 0:35:02 | |
Hello. | 0:35:04 | 0:35:05 | |
Hello. | 0:35:06 | 0:35:08 | |
Nobody coming to the door. | 0:35:08 | 0:35:11 | |
I mean, you could say they're in bed cos it's a huge manor house. | 0:35:11 | 0:35:14 | |
But obviously the bell we're ringing echoes through the house. | 0:35:14 | 0:35:17 | |
So, I'd say they know we're here, | 0:35:17 | 0:35:19 | |
but no-one wants to come to the door. | 0:35:19 | 0:35:21 | |
Would you come to the door? | 0:35:23 | 0:35:26 | |
You'd certainly come to the window, wouldn't you? | 0:35:26 | 0:35:28 | |
With no-one answering, the front gates locked shut, | 0:35:28 | 0:35:31 | |
and without yet knowing who owns the cars, | 0:35:31 | 0:35:33 | |
the sheriffs are running out of options. | 0:35:33 | 0:35:36 | |
Very difficult what we can do here this morning. | 0:35:36 | 0:35:39 | |
We've gathered a lot of information, took a lot of reg plates down | 0:35:39 | 0:35:42 | |
in the courtyard, which we'll DVLA check, and HPI check. | 0:35:42 | 0:35:46 | |
If they come back to our company name, we'll come back and have them. | 0:35:46 | 0:35:50 | |
We'll give it a couple more knocks, | 0:35:50 | 0:35:52 | |
and then unfortunately we might have to leave a letter today. | 0:35:52 | 0:35:54 | |
Which is exactly what they do. | 0:35:54 | 0:35:58 | |
Checks later showed that the cars weren't registered | 0:35:58 | 0:36:01 | |
to Stonebridge Vehicle Sales. | 0:36:01 | 0:36:03 | |
Shortly afterwards, the company was dissolved. | 0:36:03 | 0:36:06 | |
That means that it no longer has any money or assets, | 0:36:06 | 0:36:09 | |
and on this occasion, there's nothing more the sheriffs can do | 0:36:09 | 0:36:13 | |
to get the claimant's money back. | 0:36:13 | 0:36:15 | |
The boss of Stoneridge Vehicle Sales told us | 0:36:17 | 0:36:20 | |
he made every effort to settle the matter before it went to court. | 0:36:20 | 0:36:24 | |
He offered to inspect the car, | 0:36:24 | 0:36:26 | |
but the claimant wouldn't return it without being refunded first. | 0:36:26 | 0:36:30 | |
And he says he missed the court date because of an administrative error. | 0:36:30 | 0:36:34 | |
In the south-east, Enforcement Agents Lawrence Grix and Kev McNally | 0:36:39 | 0:36:43 | |
are in Kent. And their prospects of getting paid today | 0:36:43 | 0:36:46 | |
are looking pretty good. | 0:36:46 | 0:36:48 | |
The company they're going to is definitely still trading, | 0:36:48 | 0:36:52 | |
and it specialises in classic-car restoration. | 0:36:52 | 0:36:55 | |
We're in Ashford. We're going to Xtreme Jaguar Restorations Ltd. | 0:36:55 | 0:37:00 | |
They owe £3,161. | 0:37:00 | 0:37:03 | |
They soup up and restore old Jaguars. | 0:37:03 | 0:37:06 | |
Xtreme Jaguar was taken to court by a supplier. | 0:37:06 | 0:37:10 | |
And unlike many of the sheriffs' jobs, this time the debtor | 0:37:10 | 0:37:13 | |
won't be able to claim they never got the paperwork. | 0:37:13 | 0:37:15 | |
Mr Gannon, who is the director of Xtreme Jaguar Ltd, | 0:37:15 | 0:37:19 | |
he was actually in court to defend the hearing with his solicitor. | 0:37:19 | 0:37:23 | |
He's not going to be able to say he's not aware of this. | 0:37:23 | 0:37:25 | |
Mr Gannon didn't pay what he was ordered to by the court. | 0:37:25 | 0:37:29 | |
And now the sheriffs are heading his way. | 0:37:29 | 0:37:31 | |
One of them in particular can't wait. | 0:37:31 | 0:37:34 | |
Not because of the money, but because of his love of cars. | 0:37:34 | 0:37:36 | |
I'm very much looking forward to this one. I do like my Jags. | 0:37:36 | 0:37:39 | |
Always have done. I got one about a year ago. | 0:37:39 | 0:37:41 | |
Mine is like a metallic British racing green. I couldn't tell you... | 0:37:41 | 0:37:45 | |
Well, I could tell you the exact colour, | 0:37:45 | 0:37:47 | |
but that would be a bit geeky. | 0:37:47 | 0:37:49 | |
I've always loved the shape of the Jag. | 0:37:49 | 0:37:51 | |
There's just something about them. | 0:37:51 | 0:37:53 | |
Never seen him as excited about a job. | 0:37:53 | 0:37:55 | |
It's probably about as good as it gets for him. | 0:37:55 | 0:37:58 | |
As for getting paid, the Jaguars themselves are likely | 0:37:58 | 0:38:01 | |
to be out of the equation... | 0:38:01 | 0:38:03 | |
What we're going to find here I would imagine | 0:38:03 | 0:38:05 | |
is most of the actual cars belong to customers. | 0:38:05 | 0:38:07 | |
Parts, tools is the main thing we'll be looking for. | 0:38:07 | 0:38:10 | |
But will they need to take anything, or will the garage pay up? | 0:38:10 | 0:38:14 | |
Time to find out. | 0:38:17 | 0:38:18 | |
-Hi, there. -Hi, there. -How are you doing? -Fine. | 0:38:19 | 0:38:22 | |
We're enforcement agents. We've got a High Court writ | 0:38:22 | 0:38:25 | |
against Xtreme Jaguar Restorations Ltd. | 0:38:25 | 0:38:27 | |
We're ordered here today to take control of goods | 0:38:27 | 0:38:29 | |
to the value of £3161.14. | 0:38:29 | 0:38:32 | |
-£3,100 and...? -£61.14. | 0:38:33 | 0:38:38 | |
Right, well, first of all, what's the camera for? | 0:38:38 | 0:38:41 | |
At this point our cameraman's asked to leave. | 0:38:43 | 0:38:46 | |
Inside, Lawrence tells Mr Gannon that the outstanding debt | 0:38:51 | 0:38:55 | |
needs to be paid today. | 0:38:55 | 0:38:57 | |
Shortly afterwards our camera's let back in, | 0:38:57 | 0:39:00 | |
only to find Lawrence and the owner talking shop. | 0:39:00 | 0:39:04 | |
Ah. | 0:39:04 | 0:39:06 | |
-So, I've just built all... -Oh, it's lovely. | 0:39:06 | 0:39:10 | |
That is just gorgeous. I've got an X300. | 0:39:10 | 0:39:13 | |
It's the last of the 3.2s cos I wanted a straight 6. | 0:39:13 | 0:39:16 | |
I didn't want a V8. | 0:39:16 | 0:39:17 | |
It's lucky it's the sheriffs' last job of the day | 0:39:17 | 0:39:20 | |
because they could be here a while. | 0:39:20 | 0:39:22 | |
I always, always loved Jags. Always wanted one. | 0:39:22 | 0:39:25 | |
And I thought for that money, | 0:39:25 | 0:39:27 | |
-just for something to pootle around in at weekends. -That's right, yeah. | 0:39:27 | 0:39:30 | |
It's never going to be anything like this. | 0:39:30 | 0:39:33 | |
So, he's just showing Lawrence around the workshop at the moment. | 0:39:33 | 0:39:36 | |
He knew Lawrence was pretty keen to look round here, | 0:39:36 | 0:39:38 | |
so he's giving him a guided tour. | 0:39:38 | 0:39:40 | |
And Lawrence is geeking him out with information over there, | 0:39:40 | 0:39:43 | |
showing off that he knows a little bit about it. | 0:39:43 | 0:39:46 | |
So, let him have his moment. He's loving it over there. | 0:39:46 | 0:39:49 | |
Back to the writ in question. | 0:39:49 | 0:39:52 | |
Lawrence wants to know if any of these cars belong to the garage. | 0:39:52 | 0:39:55 | |
I'm guessing these are customers' cars, aren't they? | 0:39:55 | 0:39:57 | |
They're all customers' cars. | 0:39:57 | 0:39:58 | |
They are, which mean they can't be removed by the sheriffs, | 0:39:58 | 0:40:01 | |
or used as leverage to get payment. | 0:40:01 | 0:40:03 | |
But it doesn't look that will be necessary, anyway. | 0:40:03 | 0:40:06 | |
You can pay online with a card, | 0:40:06 | 0:40:07 | |
-we've got a secure online payment system. -Yeah. | 0:40:07 | 0:40:10 | |
Or you can go online and do a bank transfer. | 0:40:10 | 0:40:13 | |
Mr Gannon is willing to pay £1,100 today. | 0:40:13 | 0:40:17 | |
And says he'll clear the rest tomorrow. | 0:40:17 | 0:40:20 | |
-There you go. -OK. | 0:40:20 | 0:40:22 | |
Mr Gannon tells us his side of the story. | 0:40:22 | 0:40:25 | |
He says the dispute arose from a respray job on an E-Type Jaguar. | 0:40:25 | 0:40:29 | |
The paint shop involved sent me a sample of the paint, which is this. | 0:40:29 | 0:40:34 | |
And based on that being the correct colour, | 0:40:34 | 0:40:37 | |
I sent the car to the paint shop to be resprayed. | 0:40:37 | 0:40:39 | |
Mr Gannon claims that when the car came back, the colour wasn't right. | 0:40:39 | 0:40:44 | |
So, he refused to pay the full cost of the job, | 0:40:44 | 0:40:47 | |
and instead made an offer for part payment. | 0:40:47 | 0:40:49 | |
He wouldn't accept it. We went to court. | 0:40:49 | 0:40:52 | |
Sadly, the magistrate involved couldn't see the concept | 0:40:52 | 0:40:55 | |
of how much it was going to cost to respray a complete E-Type. | 0:40:55 | 0:40:59 | |
She did however find in my favour and knocked some off the bill, | 0:40:59 | 0:41:04 | |
but nowhere near enough. | 0:41:04 | 0:41:05 | |
She only knocked £1,000 off and anybody who's in this industry | 0:41:05 | 0:41:09 | |
will tell you you're looking at a minimum of £6,000 | 0:41:09 | 0:41:12 | |
to respray an E-Type. | 0:41:12 | 0:41:13 | |
The reason I didn't pay it was purely on principle. | 0:41:13 | 0:41:16 | |
But the court made its decision | 0:41:16 | 0:41:18 | |
and Mr Gannon has tried to ignore it. | 0:41:18 | 0:41:20 | |
As a result he's now facing a higher bill, with extra charges and fees. | 0:41:20 | 0:41:26 | |
As he seems willing to pay, | 0:41:26 | 0:41:27 | |
Lawrence and Kev are happy to leave with £1,100 for the time being. | 0:41:27 | 0:41:33 | |
But they do list a couple of vehicles | 0:41:33 | 0:41:34 | |
belonging to the company, just in case. | 0:41:34 | 0:41:37 | |
What they've got outside, they've got a recovery vehicle. | 0:41:37 | 0:41:40 | |
A sort of 7.5-tonne van and they've also got a transit van, as well. | 0:41:40 | 0:41:44 | |
So, between the two vans there, there's more than enough | 0:41:44 | 0:41:46 | |
to cover the little that's left owing. | 0:41:46 | 0:41:49 | |
But I've got no doubt these guys are going to be paying in the morning. | 0:41:49 | 0:41:52 | |
-Right, this is your controlled goods agreement. -OK. | 0:41:52 | 0:41:55 | |
The controlled goods agreement means that if Mr Gannon doesn't make | 0:41:55 | 0:41:58 | |
the promised payment, the sheriffs will be back to take the vehicles. | 0:41:58 | 0:42:01 | |
-All right, cheers. -All right, thanks very much. | 0:42:01 | 0:42:04 | |
It's job done for the sheriffs. | 0:42:04 | 0:42:06 | |
And the moral of the story is that a court's decision is final. | 0:42:06 | 0:42:10 | |
The judge has said this is how much you've got to pay. | 0:42:10 | 0:42:12 | |
So, that's what we have to do, we have to enforce the writ. | 0:42:12 | 0:42:15 | |
So, we've taken what we could get today, which is £1,100. | 0:42:15 | 0:42:18 | |
We've got controlled goods agreement signed for the full balance | 0:42:18 | 0:42:22 | |
by close of business tomorrow. | 0:42:22 | 0:42:23 | |
The guys have come today. They're just doing a job. | 0:42:23 | 0:42:26 | |
So yes, I'm quite happy to pay it. | 0:42:26 | 0:42:29 | |
It's unfortunate, but I'll just have to chalk it up to experience. | 0:42:29 | 0:42:33 | |
And for Lawrence, | 0:42:33 | 0:42:34 | |
it's been a bit of case of mixing business with pleasure. | 0:42:34 | 0:42:37 | |
If I had to pick one from in here, that would be it, I think. | 0:42:37 | 0:42:39 | |
Oh, it would have to be. | 0:42:39 | 0:42:41 | |
I'd love to own some of the cars that are in there. | 0:42:41 | 0:42:43 | |
But hey ho, I've got my cheap old runaround, and that will do me | 0:42:43 | 0:42:45 | |
and I picked up a bit of advice while I was in there, as well. | 0:42:45 | 0:42:48 | |
So, happy days. | 0:42:48 | 0:42:50 | |
Xtreme Jaguar Restorations Limited paid the remaining balance, | 0:42:51 | 0:42:55 | |
and the paint shop got the money they were owed. | 0:42:55 | 0:42:58 |