Episode 1 Up for Hire Live


Episode 1

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Transcript


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Ever treated your boss like this? Are you joking? Me, abrupt? That

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was rude. Be made to feel defraud - - feel a full just because you

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needed dollar? This is the end of my career. Or maybe you think

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qualifications are a waste of time. I thought my personality would see

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me through. Whatever your experience of employment of

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unemployment, we want to hear from Hello! Good evening. And to welcome.

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For the next four nights, we are responding to the issue of the

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moment - youth unemployment. This week it has reached its highest

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level since records began. But we are here to help by telling you all

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about the world of work and giving you help. We are spending the week

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with four out of work people and giving them a crash course in

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finding a new career. Tonight there extraordinary experience begins

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with lowly paid jobs at a leisure park. And Plus, Stacey Solomon and

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Russell came are here. And they will tell us how they got started

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before they were famous. And we have arranged paid work for some of

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the people here tonight to with a few of the country's biggest and

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most successful businesses. Our question this evening is this: If

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you are young person watching and you can't get a job, why not? Is it

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your fault? Is it because you are lazy? Do you think that positions

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you are offered a beneath you? What is it easier to stay at home and

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sponge off mum and dad? Maybe you find that accusation offensive.

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Whatever you think, we want to hear from you over the next 60 minutes.

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Joining me all week from BBC Radio 1, Tina Daheley. Thank you, Richard.

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Good evening. To get your story, e- mail us: You can use Twitter or our

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Facebook page to get in touch. You can also let us know if he would

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like to join our workshop here in the studio for more guidance.

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thank you. Come and see us here in the studio, but at the very least,

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tunnel -- come and talk to us. We have chosen for people who have

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been out of full-time work for more than six months. These people will

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have the unique opportunity of a career in a few days. They start

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with the minimum wage job and go all way up to chief exec, and we

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filmed them every step of the way. Let's meet them.

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I have got communication skills. can work in a team, I am organised.

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Over the years, I have lived with three different foster families,

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and each of them have given me different ethics. One of them gave

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me education, 10 GCSEs, for A- levels and a degree. One of them

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gave me the motivation to keep going. When you are on jobseeker's

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as a graduate, it is not the greatest. And one of them gave me

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the desire to work for what I want. No words can describe how much a

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really want a job. I found out I was pregnant just before I took my

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GCSEs. I got everything together, and found out I was pregnant again.

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I do everything my children need, and I feel and letting them down by

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not having a career. There has never been a time when I have had a

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proper job. I hate being unemployed. I find it uncomfortable and

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embarrassing. I try not to take the rejections personally, but

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sometimes you can't help it. didn't go to university because I

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thought I didn't need qualifications. I thought my

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personality would see me through. There is not a lot on my CV. I have

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had about three interviews, one for a shoe shop, one for a bar and one

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far Argos. I think not having a proper job is soul destroying. I

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would give anything ago. I really would like to be prime minister. I

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did online journalism, and I want to be a journalist. I have fielded

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hundreds of applications, applied for a receptionist job, a job at

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Starbucks. They always say, you were a strong candidate, but there

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was a stronger candidate. Being unemployed, I feel trapped. To be

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any sort of respectable human being, you are meant to have work. Do not

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have it makes me feel I'm not part of society. It is the first thing I

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have had going for me when I feel like I could get a job. I am

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willing to do pretty much anything Here they are. Chris, Sacha, Kirsty

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and then, it is good to meet you. We will get to know you well over

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the next four nights. The cameras have been following you on these

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different jobs. You have all been out of work for a while. Sacha, we

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start with you. How long have you not had a job? Over two years.

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you said that that without a job, you don't feel a part of society?

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When I was growing up, I had the kind of thing that you had to have

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a job to be part of society, otherwise the world doesn't go

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round, sort of thing. I want to make my kids proud and see what I

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am doing and copy that and do it for themselves. It is important for

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them to see work? Yes, and develop. Chris, how long have you been out

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of work? They year. You said it is soul-destroying not having a job.

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Yes, you're just at home. I feel I cannot living. Kirsty and Ben are

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both graduates. Is it that process of sending out your CV and

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application, getting rejected or not even getting a response, what

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is that like? Really disheartening. You think you have done everything

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right, you have ticked all the boxes, you have a degree, done the

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work experience, and you just think, great, I am in. What with having a

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job mean to you, Chris? I need a purpose in life, and a job does

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give people purpose. So, the four of you are with us, and every night

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we will see you take a variety of jobs from working in the shop to

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being the chief executive. But here his wayward journey begins, with a

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minimum wage start a job. It's 5am. I am so tired. It is

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still dark. I get in at this time, I don't get up at this time.

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adventure park. The four will be working at one of Devon's most

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popular adventure parks, and it is the busiest time of year with over

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6,000 guests every day. They will have to make a good first

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impression on the park manager, josh Hayward. I would like to think

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that they would have the right attitude, an open mind. Hopefully

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they will be enthusiastic. Good morning. Well come to Crealy

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Adventure Park. I am the general manager. Entry-level work is hard

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work, graft, labour intensive. 20% of our workers don't make the end

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of the season. Chris, we start with you. You are going to be making

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candy floss for the whole park. Kirsty, we have a spare Klan outfit,

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you need to be jolly, happy, smiley. Sacha, you have to go up to the

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field where the ponies have been training, and there is a lot of

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pony mess. You will stink by the end of the day. This is something I

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did not want to do. But it is definitely better than dressing up.

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I am really ambitious. I want to be a journalist, that is what I

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trained for. The shoes are quite difficult to walk-in. The character

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is slapstick mixed with your own personality. When I do it, it is

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very animated, bigger steps, everything you do, even if you're

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just pointing, it would be like that. Gosh, this is the end of my

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career, I think. There we go. How do you feel? Pretty upset, actually.

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I understand you think that people might think you were silly, but

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don't you think people will think that he will turn your hand to

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anything, and get involved in anything but you need to do? I do,

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but at the same time... No, I am not really OK. People are going to

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massively, massively take the mickey out of me. But I am very

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serious about what I do, and this Don't think I have ever thought I

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would say I was excited to clean up who. I couldn't wait to get away

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from it after a potty trained my children. What then needs to do

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especially his interact with the guests more. Red boats in please,

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guys. It is unnatural to constantly smile and be happy and have people

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squirt water at you. Cheers, thanks. 19-year-old Chris has to make 60

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bags of candyfloss. 33. Say you have probably done half. Not a

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great first impression. I will remove you from this, and I wanted

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to go and work in the pizza and pasta place. I wanted to look after

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the pots in the kitchen. You would expect somebody on their first day

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to try to make a big impression, but he hasn't done that yet, and he

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is a bit slow. Have I been demoted? This time, no messing about. What

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am I supposed to do? My brother can do it. I think she has done a

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pretty good job so far. She seems like quite a natural. How are you

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guys doing today, all right? First day working For a good few months,

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and I had a problem with the messing around. I didn't see going

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into this job was something I wanted to do, and they didn't get

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my qualifications to go into entry- level work. It is not what I'm

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looking for. I am sweaty and disgusting. It is such hard work,

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but at the end of it, you feel like you have accomplished so much.

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First day was not what I expected at all. It was harder than I

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expected. The thing that most annoys may is that you are sold

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some kind of idea when you go to university. You think you do

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everything to get the job, and they don't want a job I don't want. I

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want a job I do want. Are you on an official break? Arm, I don't know.

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My main concern is that you are eating in costume in front of

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guests, which is one of the key rules that we... This isn't a great

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thing to happen. I have team members asking why you are sitting

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doing nothing. That is not acceptable. I don't like being told

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off at all. Do I get fired for Watching that with us, the comedian

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Russell Kane, the multi-millionaire founder of Bolton and lingerie,

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Michelle Mone, and the current face of frozen chicken drumsticks and

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the 24 Pc Horne a party ring, Stacey Solomon is here! That

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continue first of all. We are looking at entry-level jobs, and

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you said something towards the end about, I don't want a job I don't

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want, I want a job I do want. What does that mean? I have done loads

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of jobs over the years, menial jobs, working in cafes, cleaning toilets,

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but I am trained now and I have put in a lot of hard work. Is it wrong

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to think that if you have paid all of that money, why should I not get

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a job at the end? Are you saying that because you have your

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journalism degree you should not have to do jobs like that? Not at

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all. Ultimately, for me, I am trying to get a job I do want. In

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trouble, I am happy to work from the bottom, but in something I am

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trained to do. Then, what did you make of that experience? It was

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interesting. When you have a degree and come out of university, like

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Kirsty was saying, I want to go into something I am trained for, so

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doing a job like that was out of my comfort zone and I had to be brash

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and really big and stuff. Michelle, what did you make of how they got

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on? These are our two graduates, what did you make of their attitude

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towards an entry-level jobs? Sacha, I thought you had the right

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attitude. Chris, you were the same, you got in about it. But I have to

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say, this show, Kirsty, I was disappointed in you. Sometimes you

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have to do the jobs, get on with it. I remember way back before my

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company was huge, I used to find whatever word I could, I left

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school at 15, and I worked -- I walked about in a supermarket

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dressed as a loaf of bread, and I walked about in a boxing ring

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holding up numbers, you have to do what you have to do. If you came

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into my business and were not willing to go into the warehouse

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and pack the underwear but were willing to be marketing executive,

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I would not give you the job. You have to be an all-rounder. Kirsty,

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what do you say? I see what you mean. You didn't see the fantastic

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job I have pulled out of the back, so I have been employed -- I have

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been unemployed for seven months, so to go out and hang it up in

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front of people was a lot for me. People get a mental health issues

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when they are unemployed, so I was scared of putting myself out there.

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The boss said I did a good job. I have done the bad jobs as well.

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spend three days at the adventure park, we see -- we will see two

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films later on. Josh, the manager of the adventure park, is here.

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What did you think of how they got on? Generally, all of the recruits

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did a good job. It was difficult for all of us, a busy time of the

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year and they had tough tasks to undertake. I was disappointed

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initially with Kirsty's attitude, I thought she would take too much

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like a duck to water, but she clammed up halfway through the task.

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Russell? What did you make of that? You have done a few menial jobs.

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have chosen to be a clown for a living! I think clowns should be

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allowed to eat ice-cream! A combination of the two answers are

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correct, goes single-mindedly for the dream job you want to do, but

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be willing to continue to do the jobs you have trained past one you

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are looking, so you are staying motivated and doing something.

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Stacey, you were on the X Factor. Is that part of the problem? Does

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it give the impression you can go without working your way up,

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straight to being a celebrity? Is it your fault?! Definitely not! It

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is a complete misconception. I have worked in almost every ridiculous

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job you can imagine before X Factor and it took three auditions to get

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through. Nothing is easy like that. Let's go to the audience who have

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been following the phone. Lara joins us. You are an entrepreneur.

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What do you make of this? Are these young people willing to do menial

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jobs, are they lazy? Candidly, I think there is a good message in

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people making an effort to go and do something. But having employed

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many hundreds of people, Michelle, I am with you, people have to get

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up and do anything to get on and process, and you have to accept

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that is out of your qualifications. I don't have any qualifications, it

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is not a prerequisite that because you have a graduate degree you get

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a job, that is something we need to change. Peter, you are a graduate,

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out of work. I graduated in engineering last year. The last job

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I could get was a sales adviser, I have been a pot washer in a school,

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in a factory and stacking shelves in Tesco's. The fact you have a

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degree shows that you can do the work, it is not that you cannot get

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a job because you are not looking. There is not the work out there.

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There have been huge redundancies, 2.5 million people in the last five

:21:15.:21:20.

years. There are not the jobs out there, and the people who want them

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have been made redundant. I know a lot of you have a lot of say, we

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will come to you a little bit later in the programme. Lots of the have

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joined in the debate online. What is being said, Tina? Lots of people

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reacting online. Let's have a look at the big screen. Rachel says, I

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would be willing to do any job, cleaning or making cups of tea or

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coffee, as long as it had the potential for me to make contacts

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and gain experience. Someone willing to start at the bottom.

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Felicity, I would do anything at all, I went for a pot watching job

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and a job at Boots, got turned down fullback. Mary, I work with young

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people and find it frustrating if anyone refuses work that might not

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be their dream job but offers valuable experience, a job is a job.

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Stephanie, it is not the young people that is the problem, it is

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employee has not giving us a chance, so it is not about us being lazy.

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Callum, I have been applying for jobs day in day out, all I am

:22:27.:22:30.

getting his, sorry, your application is not being taken any

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further. It is not our fault. If you want to get your opinion had,

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lettuce know through the website: - - let us know. In you get a sense

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there of how difficult it is for people to find jobs at the moment.

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My first job was in McDonald's, I was very keen and the manager said,

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Richard, you will go far. After 18 months I had just one star. I don't

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know why you are laughing at that, it was heartbreaking! But I can

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tell you how long it takes to cook a burger from frozen to cut. Would

:23:08.:23:18.
:23:18.:23:20.

you like to know? 42 seconds! Make sure you tune in tomorrow, as I

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will reveal how long it takes to do the same thing with the fillet of

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fish. Prick teas, it is slightly longer! I am not the only

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entertainer who has had a medial job. I was a barman when I was

:23:39.:23:42.

under age, I should not talk about that. I was dressed as a dolphin.

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worked in a greengrocer. Handing out leaflets. Selling drawings

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outside my parents' house. I was only five it. My job was to open

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the store. I went through every department in the hotel. Mr Morris

:23:58.:24:04.

would be in bed while I opened at the store. Chambermaid. I had more

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responsibility in that job than I felt I had at school. Dishwasher.

:24:09.:24:15.

Kitchen hand. The technical term for what I did was facing off,

:24:15.:24:21.

making sure tins of paint faced the same way. I worked in a market,

:24:21.:24:27.

selling jeans. Receptionist. Some of them were faulty. I have to

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deliver milk. I said, I'm not there seems to us, I just sell the genes.

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Not the milkman, just driving the float. Maybe one of your legs is

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battered and the other. Keith Lemon, thank you.

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In three months this year, 80,000 people were added to the ranks of

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the jobless. Of that 80,000, and this is remarkable, 78,000 were on

:24:57.:25:03.

the 24. With things that bleak, how do you get your foot in the door?

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We prefer it -- be persuaded seven big companies, including Scottish

:25:08.:25:14.

Power, Virgin Media and Hilton Worldwide, took offer jobs through

:25:14.:25:20.

our website. We had more than 800 applications and tonight start with

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two high street staples, starboards and Argos. Let's hear about the

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applications -- * Books. People heard about this on the

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website and came to you. Tell us about the standard of the

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applications you received. standard was one of our concerns.

:25:43.:25:48.

Numbers were great, but the standard... What was wrong?

:25:48.:25:52.

biggest in she was people not completing all of the questions.

:25:52.:25:56.

Questions are there for a purpose - - the biggest issue. People missed

:25:56.:26:02.

them out. Tell us about the people who applied at Starbucks. About a

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third were discounted because they were over-qualified. White which is

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not -- way we do not employ someone over-qualified? We look for someone

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with experience in customer services. Some were over-qualified

:26:19.:26:22.

in that the jobs they had previously done did not relate to

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the customer. Tell us the mistakes you saw on the applications.

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Spelling was a big thing, and a lot of over detail. Too much waffle

:26:33.:26:40.

about previous jobs? 10 years ago I did... That would put you off?

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necessarily, but you have 10 -- you have 60 seconds to look over, they

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have to sell themselves. Is that how it works, 60 seconds and then

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you reject it? Yes, and what you put down is key because it is your

:26:56.:27:00.

opportunity to get noticed. Did you get some who did not know what

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Argos was? Yes, some told us they wanted to work for Starbucks and

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have a great career there. rudimentary error. Often it is the

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basics, isn't it? Tell us about the jobs you were offering, how many

:27:16.:27:26.

was it? We are offering three three-month placements. Has it gone

:27:26.:27:31.

to four? We have been able to offer four, having gone through the

:27:31.:27:36.

interview process. A full-time job, potentially the first step in a

:27:36.:27:42.

career? Yes. How many at Starbucks? We were also offering three, but

:27:43.:27:47.

the calibre means we have taken on six. You were genuinely impressed?

:27:47.:27:52.

Absolutely. This section of our audience contains some of the

:27:53.:27:56.

people who applied for these jobs and later we will find out who got

:27:56.:28:02.

them. For those that did not, we are offering help in our two

:28:02.:28:10.

workshops this evening. With an average of 83 graduate and 21 non-

:28:10.:28:13.

graduates applying for every single job, how do you make sure your CD

:28:13.:28:17.

grabs the right attention? I embarrassed myself on the streets

:28:17.:28:27.
:28:27.:28:28.

Across the UK there is an average of 21 people applying for every job

:28:28.:28:33.

vacancy that is going. Competition is fierce, so standing out from the

:28:33.:28:39.

crowd is vital. To give yourself the best chance of

:28:39.:28:43.

landing that dream job, you have to make an impression from the start,

:28:43.:28:51.

and that requires originality. What tactics have been successful

:28:51.:28:58.

in the past? In Ireland, and man paid for a billboard to advertise

:28:58.:29:03.

his availability, landing him a job with Paddy Power, and he is still

:29:03.:29:07.

there four months later. Nice! Walking the streets wearing a

:29:07.:29:12.

sandwich board might be a little bit embarrassing for some, but it

:29:12.:29:16.

worked for David. Jobless and in debt after university, he walked

:29:16.:29:21.

the streets until we got notice and got a job with an advertising

:29:21.:29:26.

company, and he is still there as a business development manager. Do

:29:26.:29:30.

you think it takes a certain character to do what you did?

:29:30.:29:35.

have to be brave, crushed and the nervousness and get on with it, do

:29:35.:29:42.

what you have to do. -- crushed down the nervousness. But if you

:29:42.:29:46.

just want to write your CV instead of wearing it, there are a few

:29:46.:29:51.

things you should never do. Don't put it on coloured paper, don't use

:29:51.:29:57.

for any fonts, don't use a bizarre e-mail address, don't use text

:29:57.:30:02.

speak, don't make it more than two pages long, and make sure you do a

:30:02.:30:12.
:30:12.:30:14.

With a laptop or smart phone, there are plenty of new ways to impress

:30:14.:30:20.

an employer. A Frenchman stood out last year when he combined his

:30:20.:30:24.

papacy be with the modern technology. This code when scanned

:30:24.:30:34.
:30:34.:30:36.

When it went viral, offers flooded in, and there are other examples of

:30:36.:30:44.

people using the Web. I am Graham Anderson, and will come to my CV

:30:44.:30:49.

interactive video. C if you have a skill you want to advertise, show

:30:49.:30:56.

your employer. Use social media - Facebook, Twitter, MySpace and

:30:56.:31:03.

others. But to those party pictures really convey the right image,

:31:03.:31:09.

because employers will be looking. So don't be a chicken, be brave and

:31:09.:31:17.

get yourself noticed. Make sure you stand out for the right reasons.

:31:17.:31:25.

Good job, Tina. What did you think of my chicken outfit? I think it

:31:25.:31:32.

was... Lovely. It was up there with getting dressed as a clown. And you

:31:32.:31:36.

walked around London train stations with a sandwich board that said Up

:31:36.:31:42.

For Hire. That was brave. You might have got the wrong sort of job

:31:42.:31:50.

offer! Let's talk to Russell Kane again. Let's talk a little bit

:31:50.:31:56.

about your early jobs. We are talking about entry-level jobs that

:31:56.:31:59.

people do, and there is a perception of that may be young

:31:59.:32:04.

people are not willing to do the necessary. You have your dream job

:32:04.:32:12.

now. Was it important, and did you learn anything from doing those

:32:12.:32:16.

kinds of jobs? You don't realise at the time that you are getting

:32:16.:32:20.

something from it, even if it is just the rhythm and getting out of

:32:20.:32:26.

bed and doing something. I was knocking door-to-door selling,

:32:26.:32:36.
:32:36.:32:37.

which was loathsome, selling vacuum cleaners, the stereotype. I didn't

:32:37.:32:43.

sell one, and I was sacked after three weeks. But I had a go. But I

:32:43.:32:50.

got the gift of the gab going, and I use that now. I sold frozen food,

:32:50.:32:55.

delivery service to the door. One of the product was called Bobby's

:32:55.:33:01.

balls, they were meatballs. And I had to not laugh, because I needed

:33:01.:33:07.

the job. I worked in a library, which was a nightmare because I

:33:07.:33:13.

can't stop talking. He will have a first-class degree? And did you do

:33:13.:33:20.

a menial job after that? Yes, within a week of getting my menial

:33:20.:33:26.

-- getting my first class degree, I was stuffing envelopes. In my house,

:33:26.:33:31.

you work even while you're looking for the thing you want to do. It

:33:31.:33:35.

wasn't an option, like when people say it that my toddler won't eat

:33:36.:33:43.

carrot, a baby any knows what it is fed. And there was a slight sense

:33:43.:33:46.

earlier of people saying that they wouldn't do those jobs because they

:33:46.:33:55.

had a degree. You don't agree with that? Yes, but you can't get into

:33:55.:33:59.

graduate schemes, and they are entry-level jobs as well. All we

:33:59.:34:02.

are saying is that we want to do entry-level jobs in their area that

:34:02.:34:11.

were qualified for. I did a menial job, then an entry-level job, and

:34:11.:34:19.

because it took a job that it was unrelated, I worked my way across

:34:19.:34:25.

to that job. He but I how do you do that? I have done a ridiculous

:34:25.:34:29.

amount of unpaid work. You work in the media, and you will understand

:34:29.:34:36.

that. They shouldn't call it work if you are not getting paid. I have

:34:36.:34:41.

done so much stuff and not got paid, so it is not like an sitting doing

:34:41.:34:51.
:34:51.:34:52.

nothing. Russell, thank you. Latest. That hair is high! It is growing

:34:52.:35:00.

with my career. Now we hear more from our four recruits. They are

:35:00.:35:07.

still stuck on the bottom rung of the career ladder. It is Dave two

:35:07.:35:13.

at Crealy Adventure Park. If you ever want to see a graduate fail to

:35:13.:35:19.

work out what is in a bacon burger, now is your chance. I were Cup 15

:35:19.:35:26.

minutes before my alarm today. That never happens -- I woke up. I had a

:35:26.:35:36.
:35:36.:35:37.

shower and everything. Today it's all about teamwork. Like 200,000

:35:37.:35:41.

young people, the recruits will be serving customers, flipping burgers

:35:41.:35:50.

and frying chips. I am happy we are working as a team. Hi, Sacha. I

:35:51.:35:55.

notice you have a cigarette on the go there. The park is open now, so

:35:55.:36:03.

put that out please and dispose of it correctly. Thank you. The job

:36:03.:36:09.

today we want them to do is to serve 200 guests an hour. We have a

:36:09.:36:15.

three-minute wait. Food quality is paramount, guests service is

:36:15.:36:25.
:36:25.:36:25.

paramount. And they are working in Can I help you? Two packets of

:36:26.:36:31.

chips, please. Sacha seems bubbly, which is why I put her on the tills.

:36:31.:36:37.

Would you like to go large? Chris I think is going to be good enough to

:36:37.:36:41.

keep up with what she is doing. I put the other two in the kitchen

:36:41.:36:51.
:36:51.:36:54.

The thing that I find difficult with teams is that people come at

:36:54.:36:58.

it from very different angles. There are lots of different people

:36:58.:37:04.

asking me for orders. I do like working on my own, and that is

:37:04.:37:08.

something to do with me wanting to be a reporter. Can I have a portion

:37:08.:37:15.

of onion rings? As a team, if you mess up, it is a domino effect, it

:37:15.:37:20.

affect other people. I am still waiting for your chilli burger.

:37:20.:37:27.

Sorry about this. I haven't had a cigarette in a while, and it is

:37:27.:37:35.

starting to agitate me. Cigarette, cigarette, cheeseburger, my mind is

:37:35.:37:41.

going. It is a high pressured environment, and you learn how you

:37:42.:37:50.

respond to the stress. Bacon burger. I got Torpoint where I couldn't

:37:50.:37:55.

actually make a Berger, I just put bacon in, but it was a bacon burger.

:37:55.:38:01.

I will take that away, Surrey. can't go around saying I want a job

:38:01.:38:05.

when I can't put a burger in a bun. Maybe I should go back to

:38:05.:38:12.

university. It is all right, busy. I feel fine, not stressed, just

:38:12.:38:17.

getting on with it. The chips haven't cooked fast enough this

:38:17.:38:25.

time. I just made the same mistake, and didn't put a burger in again.

:38:25.:38:31.

was impressed with Ben. He corrected himself and jumped

:38:31.:38:37.

straight back in. I was less impressed with Sacha. To be

:38:37.:38:41.

successful working the tales, she needs to keep that mask on all the

:38:41.:38:51.
:38:51.:38:52.

time. That is 11 �0.60. You just need to chat to people when you are

:38:52.:38:56.

keeping them waiting. She was abrupt, but you do get abrupt when

:38:56.:39:03.

you get on the defensive. I am just waiting for a birdie at the moment.

:39:03.:39:08.

I wasn't expecting her to come in a be superwoman on the first day, but

:39:08.:39:15.

something wasn't right. Sorry about that. Somebody had to wait up to

:39:15.:39:19.

seven or eight minutes for food, Sacha. Lucy said she didn't think

:39:20.:39:23.

you were a great people person, and that some guests found you quite

:39:23.:39:33.
:39:33.:39:36.

abrupt. Are you joking? Do not agree? Me, abrupt? I think that is

:39:36.:39:44.

absolutely awful to hear, and I don't think it is right. That was

:39:44.:39:54.

I can't see how for one second they can tell me that I was abrupt. I

:39:54.:39:58.

spoke to all the children, I ask them how their day was, what they

:39:58.:40:03.

were doing next. That takes the make, because out of all the things

:40:03.:40:06.

I did, that was the one thing I didn't get wrong and don't get from

:40:06.:40:13.

his mixing with people. This is not a game show, not a joke. I'm not

:40:14.:40:17.

doing this so I can look cool. I wanted to do this to make my kids

:40:17.:40:25.

proud of me and get a proper job and have a career. It is hard being

:40:25.:40:34.

a mum, but it is even worse being away from them. Sorry! How old is

:40:34.:40:39.

he? He's gorgeous! I get one chance to make it right,

:40:39.:40:48.

and if I mess up, then I have ASBO children. I have got to stop crying

:40:48.:40:58.
:40:58.:41:04.

All right, there we go. Sacha, a very dramatic end there. We have

:41:04.:41:09.

heard for me tonight how much you want a job, and you want to make

:41:09.:41:13.

your kids proud. If you're going to have any kind of job, you have to

:41:14.:41:18.

deal with criticism. Yes, but there is a difference between criticism

:41:18.:41:23.

if it is justified, and throughout that, it wasn't justified. Josh,

:41:23.:41:28.

you are the head of this Park, was justified? Lucy, are line manager,

:41:28.:41:35.

dealt with the guys on the day, I took her word for it. I have to

:41:35.:41:38.

trust the managers on Park and believe what she said on the day.

:41:38.:41:46.

That was her opinion and I stand by it. Michelle, you are a boss.

:41:46.:41:50.

Sometimes it might not be your fault, but you just take it on the

:41:50.:41:57.

chin, you learn from it and you move on. I understand, but...

:41:57.:42:01.

think being disrespectful, you did swear at him, and the one thing you

:42:01.:42:05.

should never ever do in employment is swear, because you will just

:42:05.:42:13.

lose. I think the difference is, I was feeling film, and it is a

:42:13.:42:18.

different experience. I am in a park, far away from my children and

:42:18.:42:22.

then working with children. I didn't mean to have a reaction the

:42:22.:42:26.

way I did, but there were a lot of other things going on. He says he

:42:26.:42:30.

can't say if I was that sort of person, but on the first day, I got

:42:30.:42:34.

on with my manager really well, she said I worked really well, and the

:42:34.:42:38.

second day, he gave me a task to welcome people and that went

:42:38.:42:42.

amazingly. But maybe even if you get criticism that isn't justified,

:42:43.:42:49.

you should walk it off. Rather than react like that. I have been told

:42:49.:42:55.

before I take criticism well. have to leave your problems at the

:42:55.:43:00.

door. You cannot bring them into work. You have to leave your issues

:43:00.:43:05.

outside the working door. Stacey Solomon? I have done a million

:43:05.:43:09.

things that have made me want to cry inside, like eating kangaroo

:43:09.:43:15.

Willie. But I will never ever show how I feel. You are so lucky to be

:43:15.:43:19.

in the job you are in, even if it is not your dream job, and you just

:43:19.:43:24.

have to get over it, whether they are a horrible manager of have got

:43:24.:43:28.

to completely wrong or whatever. He should have said, thank you very

:43:28.:43:33.

much for the criticism. But you cannot physically control how you

:43:33.:43:38.

feel. I didn't just wake up and go to work, I were cut with a camera

:43:38.:43:48.
:43:48.:43:50.

crew therefore, it wasn't just a job. Even if someone is wrong, just

:43:50.:43:55.

come out even shinier tomorrow. Hands up if you have a reaction to

:43:55.:44:04.

that film. We will go to the lady on the front row would the red hair.

:44:04.:44:08.

I personally disagree on the way Sascha reacted towards everything.

:44:08.:44:16.

I think it was a bit of an over- reaction. If it wasn't me, I would

:44:16.:44:21.

have taken it on the chin, and said fair enough, and come back and do

:44:21.:44:29.

it another way, maybe. And that gentleman there in the waist coat.

:44:29.:44:34.

I have to agree to a certain degree, it is hard to just sit there and

:44:34.:44:40.

take criticism, especially if you have a lot going on at home. It is

:44:40.:44:43.

upsetting to hear, even though it was over-reacted, it is sometimes

:44:43.:44:48.

very hard to just sit there and not get emotional. Thank you for those

:44:48.:44:57.

comments we will get more from you later. Great example of something

:44:57.:45:05.

menial that you did, that he didn't want to do! Let's go over to Tina

:45:05.:45:11.

Daheley. Thank you, Richard. You guys clearly do want to work, and

:45:11.:45:18.

you have been contacting our Careers Fair in your droves. Emily

:45:18.:45:22.

says she has applied for many different jobs but no one will give

:45:22.:45:32.
:45:32.:45:32.

her a chance to prove her skills. Let's see who has responded. The

:45:32.:45:40.

Co-operative Group suggest that she should tailor her CV. Pritam 1 J

:45:40.:45:45.

say try to include as much as possible on your CV -- Pret A

:45:45.:45:53.

Manger. Including work experience of that will suit the job. If you

:45:53.:46:00.

want to come down to the studio to get your voice heard, go to our

:46:00.:46:06.

website or e-mail your story. Or you can get our Facebook page or

:46:06.:46:16.
:46:16.:46:17.

Come and see us, be in the audience. Russell, did you want to say

:46:17.:46:23.

anything about those messages? About tailoring your CV, you can

:46:23.:46:27.

spot straightaway a standard letter where the opening paragraph has

:46:27.:46:30.

been tweet, and you can spot where someone has been on the website and

:46:30.:46:37.

worked out what you are about. Thank you.

:46:37.:46:41.

Now, toothy Up For Hire paid jobs. Rebecca from Argos and Alex from

:46:41.:46:45.

Starbucks will tell us who they have hired and why, but first the

:46:45.:46:50.

interviews. A job interview is always stressful, so how do you

:46:50.:46:57.

make it even harder? Film it! Hoping I will see teamwork,

:46:57.:47:01.

customer service and great communication skills. I have

:47:01.:47:06.

travelled five hours on a train. suffer from a fear of going away

:47:06.:47:11.

from home. I had the usual freak out session the day before. I was

:47:11.:47:15.

thinking, I will have a panic attack and have to drive home.

:47:15.:47:19.

First impressions count, I think I am dressed smart. I chose not to

:47:19.:47:23.

wear a suit so as not to look to pour off. My mother helped me to

:47:23.:47:30.

pick it out. What do you know about Argos?

:47:30.:47:36.

great deal. The last thing I bought from Argos was a webcam for my

:47:36.:47:41.

computer. How would you describe your

:47:41.:47:51.
:47:51.:47:53.

communication style? Just all really random. Well... I usually...

:47:53.:47:59.

How do you mean? It is not good if you see someone going... I am

:47:59.:48:05.

fairly good with words, in terms of speaking to people, but just keep...

:48:05.:48:12.

Just breed. Don't over think too much. Good communication skills.

:48:12.:48:17.

Body language. What was the question, Surrey?

:48:17.:48:22.

Give me an example of when you experienced really bad customer

:48:22.:48:29.

service? I have a few examples! have lots of similar instances.

:48:29.:48:39.
:48:39.:48:39.

Tell me about a time when you worked in a busy environment.

:48:39.:48:44.

Getting under pressure is something that does not happen with me.

:48:44.:48:47.

present, from your perspective as an employer, is there anything

:48:47.:48:53.

about me or my answers that cause is an issue in terms of hiring the?

:48:53.:49:01.

At the minute, I can't tell you. hiring of me. I can text in my dad

:49:01.:49:08.

to find me at the entrance. His job means everything, it is the step on

:49:08.:49:18.

starting my life properly. It would be like a dream.

:49:18.:49:23.

Some of the guys and girls we met there are with us now. Hello,

:49:23.:49:27.

everybody, nice to see you. Adam, an interesting question, asking

:49:27.:49:32.

what you have done wrong in an interview? It is always a good idea

:49:32.:49:36.

to get feedback so that if you do not get the job you can go for

:49:36.:49:40.

further ones and keep in mind what you did that did not come across

:49:40.:49:46.

well. How long have you been out of work? Since January. How important

:49:46.:49:52.

is it for you to get a job? I have been out of work since January, so

:49:52.:49:57.

I have been frustrated. Sitting at home is great at first, lots of

:49:57.:50:03.

spare time, but I started feeling it. Like a mentioned earlier, you

:50:03.:50:09.

feel you don't have a purpose. Let's go to Rebecca from Argos and

:50:09.:50:13.

Alex from Starbucks. Tell us the people, you know who has got the

:50:13.:50:19.

job, but the people at home don't know. Who got the jobs at Argos?

:50:19.:50:26.

Adam, Riaz, Sam and Cassie, who is not here today. And Alex from

:50:26.:50:36.
:50:36.:50:46.

Welburn, guys. What does that mean to you? -- well done. It is great.

:50:46.:50:50.

Commiserations to those who were not offered a job on this occasion.

:50:50.:50:54.

Tomorrow we will see the four recruits managing their own high

:50:54.:50:59.

street shops, but now it is their final day at the Crealy Adventure

:50:59.:51:05.

Park in Devon. Let's see if they deserve tomorrow's promotion.

:51:06.:51:09.

Yesterday's feedback has not set me back for today at all. I will go

:51:10.:51:15.

into today, forget about yesterday's negative feedback and

:51:15.:51:19.

be as I was in the last couple of days. Today is the last chance to

:51:19.:51:24.

impress park manager Josh. We will give Benn the opportunity to dress

:51:24.:51:31.

as a pirate and deliver the safety speech. We will put Sacha in crowd

:51:31.:51:36.

control on a microphone in front of 1,000 us. Hello, everybody! Kirsty

:51:36.:51:41.

will be a tour guide on the train. She has to go and creative script,

:51:41.:51:46.

learned the park and deliver that, it will be quite testing. -- create

:51:46.:51:51.

a script. Chris is in the Animal Park, so he has animals and guests

:51:51.:52:00.

to deal with. He is weird, isn't Are you ready to set sail?! Are you

:52:00.:52:05.

ready to set sail?! That higher rate is really good, lots of

:52:05.:52:13.

encouragement. -- the pirate. of people thought I might struggle

:52:13.:52:23.
:52:23.:52:24.

with this. But I had fun. Hello, everybody, how are you? Have a nice

:52:24.:52:30.

day. Smile! Sacha did a good job today and was a real people person.

:52:30.:52:35.

She has been smiling, talking. much as I have had a great

:52:35.:52:40.

experience and enjoyed it, it pushes me to work hard and came to

:52:40.:52:47.

do a little better. Over here we have got the goats. Some of the

:52:47.:52:50.

naughtiest animals. It is about picking up knowledge and giving it

:52:50.:52:54.

to the people, that is what journalism is about, so I have come

:52:55.:53:01.

to it easily. She did very well, very clear and informative. After

:53:01.:53:05.

an offer estate, you showed signs of being uncomfortable in costume

:53:05.:53:09.

and dealing with guests, but I think I could have given that task

:53:09.:53:13.

to a few people who could not have delivered like you on the first day.

:53:13.:53:20.

I am very pleased, you have impressed me. Thank you very much.

:53:20.:53:26.

Feed the goats at 4:30pm. It was not that busy inside, everybody was

:53:26.:53:31.

outside in the sun so I thought I would bring the goats to the people.

:53:31.:53:34.

He showed initiative by bringing out the goats. It seemed like a

:53:34.:53:38.

good idea but I think he has realise now that goats continually

:53:38.:53:43.

go to the toilet! We reward enthusiasm but the practical side

:53:43.:53:50.

is perhaps not so good! I have learned how I can deal with people.

:53:50.:53:55.

It made me want a better job more. I am not doing this for the rest of

:53:55.:54:03.

my life. That was clearly the best day of

:54:03.:54:13.

the three. Welburn, dies. Are you glad you had that experience? --

:54:13.:54:19.

well done. The whole point was to learn, and I definitely do it.

:54:19.:54:23.

definitely learn right from the bottom, it is what you have to give.

:54:23.:54:28.

Kirsty, are you glad you did it? You don't see a lot of what we did

:54:28.:54:34.

but we had a fantastic time. Benn, are you pleased you did it? I loved

:54:35.:54:42.

being a pirate! My friends will Rippon me for ages.

:54:42.:54:46.

Thank you for being such good sports. We got you to do some

:54:46.:54:55.

things you did not know you would Thank you for being with us tonight,

:54:55.:54:59.

here is a preview of what is in store tomorrow. I am your new

:55:00.:55:04.

manager! I feel like a businesswoman. We have got a

:55:04.:55:09.

challenge. I had to touch them all. The store is quiet, that is not

:55:09.:55:14.

making me happy. There is not a lot of motivation. I don't know what I

:55:14.:55:19.

am doing. There is room for improvement. Anybody want to have a

:55:19.:55:29.
:55:29.:55:32.

bath with me? You need to be their manager. I care a lot about this.

:55:32.:55:37.

That is it for tonight's show. Join us at the same time tomorrow night,

:55:37.:55:42.

9pm, when we will be joined by Edith Bowman, Richard Reed and the

:55:42.:55:46.

comedian Andy a show. And we will meet the successful applicants who

:55:46.:55:50.

will be joining Hilton Worldwide and asking, how do you cope with a

:55:50.:55:55.

bat boss and what happens when you rise through the ranks too quickly?

:55:55.:56:00.

Can young people ever make good managers? Our four young recruits

:56:00.:56:04.

have given it a try and you can see how they got on tomorrow. Get in

:56:04.:56:07.

touch with your experiences, good and bad.

:56:07.:56:17.
:56:17.:56:19.

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