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veteran at the centre of a political storm over the NHS in Wales. Those | :00:18. | :00:23. | |
are shocking figures. Some people are going to die by the time they're | :00:24. | :00:29. | |
actually getting treatment. She's embarrassed the party leadership in | :00:30. | :00:33. | |
Wales. She has produced nothing but anonymous comments. We don't whether | :00:34. | :00:36. | |
they are correct or not and they can't be investigated. What about | :00:37. | :00:40. | |
the people who have died waiting for treatment? All he kept saying was, | :00:41. | :00:49. | |
proep promise -- "Promise me if anything happens you won't leave it | :00:50. | :00:53. | |
there." Can you feel her pain for a second? I can and I'm deeply sorry. | :00:54. | :01:00. | |
Tonight, we examine the evidence and ask, is Ann Clwyd right? | :01:01. | :01:13. | |
I'm off to Westminster with MP Ann Clwyd. A very familiar routine for | :01:14. | :01:22. | |
you? It is. Shall I put your bag in the boot? Yes. I'll do that. Thank | :01:23. | :01:27. | |
you. I'm accompanying her on a journey behind the headlines, to | :01:28. | :01:31. | |
find out why she's so determined to ask awkward questions about the NHS | :01:32. | :01:37. | |
in Wales. There's a feeling that you have become a real maverick and your | :01:38. | :01:44. | |
campaign is undermining Labour in Wales. For critics to say you can't | :01:45. | :01:55. | |
be critical of the NHS is not doing mie constituents any good, because | :01:56. | :01:59. | |
they're the ones on long waiting lists. Some of them may have died on | :02:00. | :02:04. | |
hospital waiting lists and that is not right. If it's not right, you've | :02:05. | :02:09. | |
got to say so. When she was asked to review the NHS complaints system in | :02:10. | :02:13. | |
England, she received scores of complaints from Wales too. The | :02:14. | :02:19. | |
letters from people haven't stopped. Letters and e-mails and phone calls. | :02:20. | :02:25. | |
There's a lot of people out there who are hurting. A lot of people who | :02:26. | :02:34. | |
are suffering. And they think that somehow I can put things right, | :02:35. | :02:40. | |
well, I'm trying to. She's driven straight into controversy over the | :02:41. | :02:44. | |
NHS in Wales, criticising poor care and long waiting lists. Which she | :02:45. | :02:47. | |
says are falling behind the rest of the UK. At this meeting in Cardiff | :02:48. | :02:54. | |
in March, they heard familiar and harrowing complaints. Simply broken. | :02:55. | :03:00. | |
One story after another. Where is my husband? He's dead. | :03:01. | :03:06. | |
Labour-supporting Jackie parsons is here too. She is one of the hundreds | :03:07. | :03:11. | |
of people who has written to app. I'm 54 and I've been waiting for a | :03:12. | :03:17. | |
hip replacement. It's gradually got worse and worse. The bit that irks | :03:18. | :03:22. | |
many is I've been on the sick from work for six months and I've been | :03:23. | :03:27. | |
sacked. I'm still awaiting my hip replacement and it's just a | :03:28. | :03:35. | |
disaster. Jackie is in constant pain. At home in Barry, where she | :03:36. | :03:40. | |
was once the town mayor, she has to rely on carers as he waits. I've got | :03:41. | :03:47. | |
two parents who are in their 70s do things that I wouldn't even bat an | :03:48. | :03:52. | |
eyelid about doing, simple things like shopping and taking me out. | :03:53. | :03:58. | |
Driving is out the window. I can't shower. I was an active mum to this. | :03:59. | :04:09. | |
Sorry. Take care. And you. She's not alone. There are more than 56,000 | :04:10. | :04:14. | |
trauma and orthopaedic patients waiting for surgery and one in five | :04:15. | :04:18. | |
of those has waited more than 26 weeks. Aberdare, the constituency | :04:19. | :04:27. | |
Anne collude has held for 30 years. I asked her to see the complaints | :04:28. | :04:30. | |
she says she has received about the Welsh NHS. I never thought I would | :04:31. | :04:42. | |
be deluged and they're still coming in. Sometimes people send e-mails, | :04:43. | :04:47. | |
sometimes people send letters, sometimes they send a whole file. | :04:48. | :04:55. | |
And they're from all over Wales. Probably in all of boxes you would | :04:56. | :05:02. | |
find about three that are saying, "I've had very good treatment in the | :05:03. | :05:05. | |
NHS." Did you imagine that this would be the sort of response you | :05:06. | :05:10. | |
would get? No. Never. I just never thought that I would be deluged. | :05:11. | :05:17. | |
That's the only word I can used. There are letters, phone calls and | :05:18. | :05:21. | |
e-mails and they're still coming in. She was so concerned that she sent a | :05:22. | :05:26. | |
summary of the complaints to the First Minister, Carwyn Jones. This | :05:27. | :05:31. | |
all started when she complained over the care she said her husband | :05:32. | :05:35. | |
received before his died nearly two years ago at the University Hospital | :05:36. | :05:41. | |
of Wales. I had no idea that Owen was going to die in that hospital. | :05:42. | :05:46. | |
And I imagine a lot of people take people into hospital and believe the | :05:47. | :05:49. | |
same things. How do you reflect on him? He was a fighter. He should | :05:50. | :05:58. | |
have been alive to carry on the fight, but I'm carrying on the | :05:59. | :06:03. | |
fight, not just for him, but I hope for a lot of others too. And that's | :06:04. | :06:10. | |
exactly what she is doing. There are increasing complaints about nurses | :06:11. | :06:15. | |
who fail to show care and compassion to their patients. What exactly will | :06:16. | :06:21. | |
the Prime Minister do about that? I think the honourable lady speaks for | :06:22. | :06:25. | |
the whole House and country in raising this issue. David Cameron | :06:26. | :06:29. | |
went on to ask Ann Clwyd to write the English review that prompted the | :06:30. | :06:34. | |
flood of Welsh complaints, which she summarised and sent to Carwyn Jones. | :06:35. | :06:39. | |
We have obtained that summary, using Freedom of Information Act. It | :06:40. | :06:44. | |
precised 75 different cases, but the fist minister said he hadn't seen | :06:45. | :06:50. | |
enough. -- First Minister said he hadn't seen enough. I've asked her. | :06:51. | :06:54. | |
The minister for health has asked her. She has produced anonymous | :06:55. | :06:58. | |
comments, we don't know whether they are correct or not and they can't be | :06:59. | :07:03. | |
investigated. We have asked her on more than one occasion. Wouldn't it | :07:04. | :07:07. | |
not have been reasonable to ring those people and ask if you could | :07:08. | :07:11. | |
refer the details. Tim, if someone had put the resources in to do that | :07:12. | :07:18. | |
we might have been able to. But... Would you... I can't accept that | :07:19. | :07:22. | |
argument. When the First Minister criticised you for not supplying | :07:23. | :07:25. | |
details. If you don't think the details were there in the several | :07:26. | :07:33. | |
pages of letters then what else can you do? She also highlighted longs | :07:34. | :07:40. | |
waits for diagnostic tests and sometimes for surgery, compared to | :07:41. | :07:43. | |
England. Those are shocking figures. : That means some people are going | :07:44. | :07:49. | |
to get worse because they haven't been diagnosed. Some people are | :07:50. | :07:55. | |
going to die because by the time they actually get treatments it may | :07:56. | :08:00. | |
be too late. People like Ron Jones from Newport. Ron was a Labour | :08:01. | :08:06. | |
councillor and a big personality. He was I have bubbly character and he | :08:07. | :08:11. | |
loved a laugh aned joke. He -- and a joke. He would drive you mad in the | :08:12. | :08:16. | |
morning. He was like Fred Astaire bouncing around like a rubber ball. | :08:17. | :08:21. | |
Ron's health began to fail and in May 2012 he was told he needed heart | :08:22. | :08:26. | |
surgery at the University Hospital of Wales, in Cardiff. We went down | :08:27. | :08:33. | |
to see the cardiologist and he said there were three to six months | :08:34. | :08:39. | |
waiting for him. He should have had a triple bypass in 26 weeks, but the | :08:40. | :08:45. | |
wait went on and on. I was annoyed. I was annoyed to think ease waiting | :08:46. | :08:48. | |
all this time and wasn't getting better and to me it was an urgent | :08:49. | :08:54. | |
operation. You could see him deteriorating. He was losing weight | :08:55. | :08:59. | |
and couldn't water the garden. His angina spray, he was using as much | :09:00. | :09:05. | |
as 15 or 20 times a day and all he kept saying was, "Promise me, if | :09:06. | :09:09. | |
anything happens to me before this operation, that you won't leave it | :09:10. | :09:13. | |
there." Last August, Ron was taken ill in the middle of the night. He | :09:14. | :09:19. | |
come out of the bathroom and he said I need an ambulance, I'm dying. | :09:20. | :09:24. | |
Initially you thought if he was taken in as an emergency this might | :09:25. | :09:27. | |
actually mean he would get the operation that would save his life? | :09:28. | :09:33. | |
Yes. He didn't make it? No. Ron died as paramedics tried to save him. He | :09:34. | :09:36. | |
had waited 15 months for heart operation. It was a shock. I didn't | :09:37. | :09:44. | |
expect him to die. I didn't honestly expect him to die. 15 months of just | :09:45. | :09:54. | |
waiting for a phone call. Latest figures show 477 patients waiting | :09:55. | :09:59. | |
for heart surgery. At the two specialist centres in South Wales, | :10:00. | :10:04. | |
at one in Swansea and here at Cardiff's University Hospital of | :10:05. | :10:07. | |
Wales. Adam Cairns is in charge here and we asked him about Ron Jones' | :10:08. | :10:14. | |
case. Can you feel her pain and understand what it must be like to | :10:15. | :10:18. | |
watch the person you love deteriorate in front of you? I can. | :10:19. | :10:23. | |
I can. As I say, I'm deeply sorry that the family's had what I think | :10:24. | :10:30. | |
must be a truly awful experience. That ex-emifies why it is so | :10:31. | :10:33. | |
important that we deal with this problem and we make sure that we get | :10:34. | :10:39. | |
to a position, which is our plan, to ensure that patients who need this | :10:40. | :10:42. | |
kind of surgery get it more quickly. Ron Jones was one of 238 people | :10:43. | :10:46. | |
waiting here for heart surgery when he died. Some patients are being | :10:47. | :10:50. | |
sent out of Wales to ease the pressure, but there are still 119 on | :10:51. | :10:55. | |
the list. How will you reduce the lists? How many extra patients will | :10:56. | :10:59. | |
you deal with and how many are going to be sent outside Wales? Currently, | :11:00. | :11:06. | |
we are working to finalise a plan with the commissioners to increase | :11:07. | :11:11. | |
our capacity in this hospital by 300 cases a year. In order to do that, | :11:12. | :11:16. | |
we have already recruited a further surgeon and we'll need to employ | :11:17. | :11:20. | |
more surgeons in order to make sure we can achieve that. We think we can | :11:21. | :11:26. | |
deliver that. The health board told us it has a shortage of intensive | :11:27. | :11:30. | |
care beds and asked the Government for more money to increase capacity, | :11:31. | :11:34. | |
especially for heart patients. Last year, there were more than 37,000 | :11:35. | :11:40. | |
operations cancelled across Wales for non-clinical reasons, including | :11:41. | :11:44. | |
lack of staff and beds. Including those in intensive care. When my | :11:45. | :11:47. | |
surgical colleagues knock at my door and asked for beds and I'm saying, | :11:48. | :11:54. | |
no, sorry I'm not doing that without having fully looked at what the | :11:55. | :12:00. | |
options are and how can I create a bed? And that's a situation which is | :12:01. | :12:07. | |
going on in every Welsh hospital, maybe not on a daily basis, but | :12:08. | :12:14. | |
certainly perhaps a weekly base -- basis, where there is pressure for | :12:15. | :12:18. | |
beds. If you're the patient whose operation is postponed for whatever | :12:19. | :12:23. | |
reason, you are going to be traumatised, but it might also be | :12:24. | :12:29. | |
that the physical nature of the disease process could be adversely | :12:30. | :12:33. | |
affected and it could become inoperable. You might die as a | :12:34. | :12:39. | |
result? Yes. Yes? Absolutely, yes. We have discovered that across Welsh | :12:40. | :12:44. | |
hospitals and despite increasing demand, 2,770 beds have been cut in | :12:45. | :12:49. | |
the last ten years. 312 in the last year a loan. All -- alone. All | :12:50. | :12:57. | |
issues for Ann Clwyd who has been getting unexpected report. Carwyn | :12:58. | :13:02. | |
Jones and Welsh Labour Party may not have respect, but we do and I want | :13:03. | :13:06. | |
you to stand and pay triB tuT to Ann Clwyd, a true champion of our | :13:07. | :13:13. | |
national health -- priB uT to Ann Clwyd -- tribute to Ann Clwyd, a | :13:14. | :13:17. | |
true cammion of our National Health Service. -- champion of our National | :13:18. | :13:19. | |
Health Service. football. How is your relationship | :13:20. | :13:40. | |
with Carwyn Jones these days? I AM not going to talk about that. You | :13:41. | :13:49. | |
may think I AM half asleep, but I AM not. As we stop at Reading | :13:50. | :13:58. | |
services, she hears another complaint. This lady has not | :13:59. | :14:09. | |
followed you from Cardiff? So you are a supporter? Absolutely. I will | :14:10. | :14:33. | |
vote for her myself. Mr Speaker my constituent is seeking to be treated | :14:34. | :14:39. | |
by the English NHS, will the rest that like Prime Minister help her | :14:40. | :14:45. | |
and other NHS refugees who are facing long waiting times because of | :14:46. | :14:52. | |
this government. That refugee is this woman who lives in | :14:53. | :14:57. | |
Monmouthshire. She has to take a cocktail of medication every day. | :14:58. | :15:04. | |
One day I take 100 pills. She takes bile and -- she has bile and gastric | :15:05. | :15:10. | |
problems and has difficulty digesting food. Without these, I'd | :15:11. | :15:15. | |
go downhill quickly. She has been waiting more than six months for an | :15:16. | :15:20. | |
NHS specialist appointments. She borrowed money for a diagnosis at a | :15:21. | :15:27. | |
private hospital in Bristol, but she needs more tests and her money has | :15:28. | :15:32. | |
run out. It is extremely frustrating. I have cried. I have | :15:33. | :15:38. | |
been so upset thinking, how do I make these people listen? Marianne | :15:39. | :15:46. | |
is an artist. Her home is just inside the Welsh border and that is | :15:47. | :15:51. | |
a problem. Right now we are in Wales. Behind you is the river, on | :15:52. | :15:59. | |
the other side is England's. So if you lived half a mile that we? I | :16:00. | :16:07. | |
would be referred to NHS Bristol. You would've the biopsy. And I would | :16:08. | :16:15. | |
have had a full diagnosis of my condition. How does that make you | :16:16. | :16:22. | |
feel? It makes me extremely angry. She is not alone. 125,000 patients | :16:23. | :16:28. | |
are waiting for diagnostic services, more than at any time in | :16:29. | :16:35. | |
the last five years. Marion asked for the health board to pay for her | :16:36. | :16:39. | |
to be treated at Bristol but they have refused twice. She has appealed | :16:40. | :16:46. | |
directly to the Health Secretary in England although we had no authority | :16:47. | :16:52. | |
over health matters in Wales. Marianna is amongst thousands of | :16:53. | :17:01. | |
patients waiting for treatment. I AM meeting Doctor Alison who represents | :17:02. | :17:04. | |
gastroenterologists from across the country. You concerned about delays | :17:05. | :17:11. | |
and the time it takes for people to receive treatment? I have to say | :17:12. | :17:18. | |
that I'm concerned about this. Weights are longer than they are in | :17:19. | :17:26. | |
England. There are clear current symptoms of bowel cancer and they | :17:27. | :17:31. | |
should be seen promptly but those with vague symptoms often do have to | :17:32. | :17:36. | |
wait quite a lot longer than the shoot. It is not just new patients, | :17:37. | :17:42. | |
there are also long waits for those with conditions which needs regular | :17:43. | :17:48. | |
monitoring. There are examples of hospitals in Wales which I3 years | :17:49. | :17:53. | |
behind their recall dates. Patients turned up on the list with cancer | :17:54. | :17:58. | |
already established when you are trying to prevent cancer. Ann Clwyd | :17:59. | :18:07. | |
is seeing another constituent on a waiting list. Biden needs me free | :18:08. | :18:17. | |
but he has no idea when will be. The referral was December last year. I | :18:18. | :18:21. | |
rang up a couple of weeks ago and was told that the original 18 week | :18:22. | :18:30. | |
period is now 26 weeks at least. I AM considering seeing a patient -- | :18:31. | :18:35. | |
specialist myself, paying go private. I do not think it is right | :18:36. | :18:41. | |
that in a constituency like this where people have worked hard all | :18:42. | :18:45. | |
their lives, they have to dip into their savings to get a quick | :18:46. | :18:50. | |
diagnosis will stop when you compare with other countries in the UK, for | :18:51. | :18:55. | |
instance England, Wales does not look too good. Most people when | :18:56. | :19:02. | |
asked say we are satisfied with the work the NHS is doing in Wales. That | :19:03. | :19:09. | |
is good. A lot of people have good experiences with the NHS but at the | :19:10. | :19:15. | |
same time, a minority and a growing minority have not had good | :19:16. | :19:19. | |
experiences and are having to wait or fork out money themselves. Biden | :19:20. | :19:25. | |
paid privately in the end. The health board told us they cannot | :19:26. | :19:31. | |
comment on individual cases but 90% of people have completed treatment | :19:32. | :19:50. | |
within 26 weeks. News of the Nuffield report, an independent | :19:51. | :19:54. | |
review of the NHS in Wales felt there were longer waiting lists for | :19:55. | :19:57. | |
some medical treatments but overall Wales is in line with the rest of | :19:58. | :20:04. | |
the UK. The health minister is launching another initiative. He is | :20:05. | :20:09. | |
keen to accentuate the positive. The survey last week found that nine out | :20:10. | :20:15. | |
of ten are happy with our NHS experience. He says Wales | :20:16. | :20:17. | |
outperforms England when it comes to some cancer waiting times. The | :20:18. | :20:25. | |
proportion of patients waiting more than the 26 week target for | :20:26. | :20:31. | |
treatment has risen from around 8% in 2010 to almost one in five in | :20:32. | :20:40. | |
2014, almost 200,000 people. It is not acceptable to me that people | :20:41. | :20:44. | |
wait longer than the 26 weeks unless there are good clinical reasons why | :20:45. | :20:49. | |
that should be the case. I have made it clear to the NHS that I expect | :20:50. | :20:55. | |
over the next 12 months, weights over 26 weeks are brought down | :20:56. | :20:59. | |
progressively. They came down significantly over the last few | :21:00. | :21:03. | |
months and its spectrum to be brought down and eliminated. The | :21:04. | :21:09. | |
uncomfortable fact is that people are still dying on waiting lists. | :21:10. | :21:14. | |
When people die on waiting lists because they are on the waiting | :21:15. | :21:20. | |
list, that is entirely unacceptable. It is not a new situation, it has | :21:21. | :21:25. | |
been going on for some time and is going on today. If you look at the | :21:26. | :21:32. | |
figures you quoted from for cardiac conditions, you would've seen that | :21:33. | :21:35. | |
the number of people who died on the waiting list Wales has fallen in | :21:36. | :21:42. | |
each of the last three years. The figures are going down. The position | :21:43. | :21:47. | |
is improving. We have since found that the latest figures for 2013 up | :21:48. | :21:54. | |
to 2014 show a rise. 29 patients died while waiting for heart surgery | :21:55. | :21:59. | |
in Wales, 12 more than the year before. We have got Ann Clwyd to | :22:00. | :22:08. | |
meet Jackie Parsons, one of the thousands who wrote to her. Jackie, | :22:09. | :22:15. | |
you have had bad news. Yes, yesterday afternoon I got a | :22:16. | :22:19. | |
telephone call saying that the operation has been cancelled again. | :22:20. | :22:24. | |
How many times has it been cancelled? Three times. Are you | :22:25. | :22:30. | |
asking for special treatment? Absolutely not. I ask for something | :22:31. | :22:35. | |
that people in England get within 18 weeks. No one should be in pain. | :22:36. | :22:43. | |
That is not a high expectation. It is a reasonable expectation. After | :22:44. | :22:49. | |
her appeal to the English Health Secretary who is critical of the | :22:50. | :22:53. | |
management of the NHS in Wales, Marianna has come to Westminster to | :22:54. | :22:58. | |
meet him, accompanied by her local MP David Davis. Hello. I AM good | :22:59. | :23:06. | |
today, thank you. We were not allowed to film their discussion but | :23:07. | :23:14. | |
two hours later... Hello, how was it? It looks like he is not able to | :23:15. | :23:22. | |
do anything for me personally. I do not know where I go from here other | :23:23. | :23:28. | |
than making a lot of noise. David is here because he is a politician and | :23:29. | :23:32. | |
this is a political issue and he wants to make political capital out | :23:33. | :23:38. | |
of it. I think that is very unfair. I AM here because Marianna | :23:39. | :23:42. | |
approached me. I will be there for any constituent who approaches me. | :23:43. | :23:49. | |
Carwyn Jones says the Tories are trying to make political capital out | :23:50. | :23:52. | |
of the NHS. It is an attack on wheels. That may resonate with some | :23:53. | :23:58. | |
people? I think that is disgraceful. It is rubbish. That is something | :23:59. | :24:03. | |
wrong with the NHS in Wales and I will not be silent about it. What | :24:04. | :24:08. | |
will you do from here Marianna? Probably cry when I get home. The | :24:09. | :24:16. | |
NHS in Bristol says it has a duty to users own resources as well as it | :24:17. | :24:24. | |
can. Ann Clwyd believes that the lack of funding by the Welsh | :24:25. | :24:28. | |
Government is one of the key reasons behind the long waiting lists and | :24:29. | :24:33. | |
cancelled operations. Their argument is that they did not have sufficient | :24:34. | :24:39. | |
funds from Westminster. Everybody makes those arguments. Of course | :24:40. | :24:43. | |
there are insufficient funds but they decide how the cake is shared | :24:44. | :24:48. | |
out. If you decide to give a small slice to the NHS, you are taking the | :24:49. | :24:57. | |
decision how you cut spending. You did not ring fence and protect the | :24:58. | :24:59. | |
NHS when it was protected in England. We protected the National | :25:00. | :25:05. | |
Health Service and the social services but the National Health | :25:06. | :25:11. | |
Service relies upon that. Our delayed transfer care figures in | :25:12. | :25:15. | |
Wales at an all-time low whereas in England they are going through the | :25:16. | :25:19. | |
roof and compromising the ability of the NHS to discharge patients when | :25:20. | :25:24. | |
they are fit and ready to be discharged. We did the right thing. | :25:25. | :25:30. | |
Serious concerns have been raised about safety and the quality of | :25:31. | :25:34. | |
patient care in two hospitals in Wales. The Andrews report makes | :25:35. | :25:41. | |
headlines across Britain as evidence of widespread neglect is detailed in | :25:42. | :25:48. | |
our health board. Ann Clwyd says policing of the NHS has two | :25:49. | :25:53. | |
improved. If there was a system of independent regulation in Wales in | :25:54. | :25:57. | |
place then events like this should never happen. An inspection regime | :25:58. | :26:07. | |
is absolutely necessary. I very much hope that the Welsh Government will | :26:08. | :26:13. | |
put this in place very soon. The health minister has ruled out a full | :26:14. | :26:17. | |
enquiry but announced a regime of spot checks in hospitals in Wales | :26:18. | :26:22. | |
and says the NHS in Wales is doing a good job. Does he accept more needs | :26:23. | :26:29. | |
to be done? Reform of the NHS in Wales has been too slow, I agree | :26:30. | :26:37. | |
with that. I AM determined we bring the three major reconfiguration | :26:38. | :26:41. | |
exercises in Wales to a conclusion. I AM determined we will make things | :26:42. | :26:47. | |
happen in as fast and timely way as we can while continuing to respect | :26:48. | :26:52. | |
the rights of people. You by what Ann Clwyd has said about all those? | :26:53. | :26:57. | |
I AM not embarrassed. I agree with some of it and disagree with some | :26:58. | :27:04. | |
other things. Jackie is home from hospital but her operation has been | :27:05. | :27:11. | |
cancelled for the fourth time. I had the stockings on to go to theatre, | :27:12. | :27:18. | |
the arrow on my leg, I'd had the pre-med and I was just waiting for | :27:19. | :27:23. | |
the final injection and real me off. I was ready to go. I was absolutely | :27:24. | :27:30. | |
gutted. It was cancelled at the last moment because the surgeon had not | :27:31. | :27:36. | |
been told she had an allergy to the text. Or cancellations no, it is | :27:37. | :27:44. | |
ridiculous. I have listened to her and I would say I AM very sorry she | :27:45. | :27:50. | |
has had this experience. When I look at this case, there are some very | :27:51. | :27:56. | |
sad aspects to it. I agree. It is terrible to say... The fourth time, | :27:57. | :28:04. | |
how does that sound? I know. This is not something I AM proud of. The day | :28:05. | :28:11. | |
after this interview, Jackie had her operation. Cardiff and Vale health | :28:12. | :28:15. | |
board says it is spending millions of pounds to reduce waiting lists. | :28:16. | :28:21. | |
This morning Marianna heard that her health board had agreed to pay for | :28:22. | :28:27. | |
her to receive treatment from the consultant she has been seeing in | :28:28. | :28:33. | |
Bristol on the NHS. And this woman is still waiting for the outcome of | :28:34. | :28:37. | |
the investigation into the death of her partner while on a waiting list. | :28:38. | :28:43. | |
Ann Clwyd's personal fight for answers over the death of her | :28:44. | :28:47. | |
husband continues. She is on to the second stage of the NHS complaints | :28:48. | :28:53. | |
process. The MP has announced she is not standing again. Do you see this | :28:54. | :28:57. | |
as your last great campaign as an MP? I will not see this as. Because | :28:58. | :29:06. | |
it is not. When I said I was packing up next year, this is just a pause. | :29:07. | :29:15. | |
It does not mean I AM going to shut up. | :29:16. | :29:26. | |
Cheerio. One thing is almost certain, this may not be this | :29:27. | :29:34. | |
rebel's last cause. | :29:35. | :29:42. |