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Nicole - ambulance is here. | 0:00:38 | 0:00:40 | |
Please, just ring me when you get this. | 0:00:40 | 0:00:42 | |
I don't know what happened. | 0:00:46 | 0:00:48 | |
OK, let's have a look. | 0:00:48 | 0:00:49 | |
What's her name? | 0:00:51 | 0:00:52 | |
Milly. | 0:00:52 | 0:00:54 | |
Milly? | 0:00:54 | 0:00:55 | |
OK. Milly, I'm Jeff. I'm a paramedic. Can you hear me? | 0:00:55 | 0:01:00 | |
Airway's clear. She's breathing. | 0:01:02 | 0:01:05 | |
And I think I got a good pulse. | 0:01:05 | 0:01:08 | |
Can I have the ear thermometer, please? | 0:01:08 | 0:01:10 | |
Can you tell us what happened? | 0:01:10 | 0:01:12 | |
I just came in and she was groaning. | 0:01:12 | 0:01:14 | |
Where were you? Did you see her collapse? | 0:01:16 | 0:01:18 | |
I was out the back - I'm sorry, I needed a cigarette. | 0:01:18 | 0:01:21 | |
She was doing my head in! | 0:01:21 | 0:01:23 | |
It's all right, we're just trying to find out what happened, OK? | 0:01:23 | 0:01:26 | |
-She's done this before, when she gets hot. -OK. | 0:01:26 | 0:01:29 | |
Temperature's 38, so low fever, just. | 0:01:29 | 0:01:31 | |
I think we should give her some paracetamol just to be sure, though. | 0:01:31 | 0:01:35 | |
Milly? | 0:01:35 | 0:01:37 | |
Her eyes are still dead. Why won't she look at me? | 0:01:37 | 0:01:41 | |
She's breathing and she's got a strong heartbeat. | 0:01:41 | 0:01:44 | |
Just try and relax. | 0:01:44 | 0:01:45 | |
I'll take her to hospital, let the doctor check her over. | 0:01:45 | 0:01:48 | |
We've got a five-year-old collapsed with a seizure, ETA two minutes. | 0:01:50 | 0:01:54 | |
-Sure. -A five-year-old? I'll get it. | 0:01:54 | 0:01:56 | |
Of course... you're the paediatric expert. | 0:01:56 | 0:01:58 | |
Looks like you're not the only one | 0:02:00 | 0:02:02 | |
who got lucky at the Christmas party. | 0:02:02 | 0:02:04 | |
That's more than a friendly dance. | 0:02:04 | 0:02:06 | |
Can't you see the way she's looking at him? | 0:02:06 | 0:02:08 | |
What, Dominic and Linda? | 0:02:08 | 0:02:09 | |
He's got to be ten years older than her, surely. | 0:02:09 | 0:02:11 | |
I know, but if you're into sugar daddies... | 0:02:11 | 0:02:14 | |
-Zo? -Yeah? -Have you been called to this complaints meeting later? | 0:02:16 | 0:02:22 | |
No, what's it for? | 0:02:22 | 0:02:24 | |
The footballer who was paralysed in a car crash a few weeks back. | 0:02:24 | 0:02:27 | |
Jay Kemble? No, no, I haven't. | 0:02:27 | 0:02:29 | |
Right. I've just had a memo. His fiancee's on her way in. | 0:02:29 | 0:02:33 | |
She wants to have a little "chat". | 0:02:33 | 0:02:35 | |
That sounds ominous. Good luck. | 0:02:35 | 0:02:37 | |
Rather you than me. When is it? | 0:02:37 | 0:02:40 | |
Did you know that Louise was taking photos | 0:02:40 | 0:02:42 | |
all through the Christmas party? | 0:02:42 | 0:02:44 | |
No. What's the problem? | 0:02:44 | 0:02:45 | |
-I got a bit carried away towards the end. -What did you do? | 0:02:45 | 0:02:48 | |
-Well, I think I tried to do the caterpillar! -What, as in...? | 0:02:48 | 0:02:52 | |
As in. | 0:02:52 | 0:02:54 | |
OK, I'll check and see if she took any. | 0:02:54 | 0:02:56 | |
Can you be a bit subtle! | 0:02:56 | 0:02:57 | |
Of course. Who do you think you're talking to? | 0:02:57 | 0:03:01 | |
Milly Clancy. History of febrile convulsions. | 0:03:01 | 0:03:04 | |
Had a seizure about 30 minutes ago. | 0:03:04 | 0:03:06 | |
BP 105 over 66, had 10ml of paracetamol at the scene. | 0:03:06 | 0:03:10 | |
She's in safe hands now, don't worry. | 0:03:10 | 0:03:12 | |
OK. Take her to Paeds. Hi, Milly. I'm Tom. | 0:03:12 | 0:03:16 | |
MUSIC: "Last Christmas" by Wham! | 0:03:16 | 0:03:19 | |
INAUDIBLE | 0:03:46 | 0:03:47 | |
Oi! You two! | 0:03:55 | 0:03:57 | |
Shoplifters - those kids that have been hanging about - | 0:04:08 | 0:04:11 | |
on the upper concourse. | 0:04:11 | 0:04:12 | |
Here! | 0:04:21 | 0:04:22 | |
Come on! | 0:04:22 | 0:04:24 | |
Danny! | 0:04:30 | 0:04:31 | |
Just go! Now! | 0:04:31 | 0:04:34 | |
Oi! | 0:04:41 | 0:04:43 | |
Jodie! | 0:04:46 | 0:04:47 | |
We need an ambulance at the south entrance now! | 0:04:49 | 0:04:51 | |
He's paralysed from the waist down. | 0:04:55 | 0:04:58 | |
I just have to look at him and it brings tears to my eyes. | 0:05:00 | 0:05:03 | |
Whenever I think about all the things that he loved to do... | 0:05:05 | 0:05:09 | |
..and he can't do them any more. | 0:05:10 | 0:05:12 | |
This should never have happened to him. | 0:05:19 | 0:05:21 | |
And this is why the top brass are getting twitchy. | 0:05:24 | 0:05:27 | |
Oh, my God. | 0:05:27 | 0:05:30 | |
All she seems to care about is holding someone else responsible | 0:05:30 | 0:05:33 | |
and getting as much publicity as possible. | 0:05:33 | 0:05:35 | |
"Justice for Jay"? Come on, are they serious? | 0:05:35 | 0:05:37 | |
The geezer was drunk and crashed his car! Where's the injustice? | 0:05:37 | 0:05:42 | |
They've got to take it seriously. | 0:05:42 | 0:05:44 | |
Right, I've read your statements and I'm sure we're covered. | 0:05:44 | 0:05:48 | |
Is there anything else I need to know? | 0:05:48 | 0:05:49 | |
I'm assuming you're happy with everything you've written? | 0:05:52 | 0:05:55 | |
Yeah, of course. | 0:05:55 | 0:05:56 | |
Jeff? | 0:05:58 | 0:05:59 | |
Yeah, yeah. Absolutely. | 0:06:00 | 0:06:02 | |
RADIO: 'Control to 3006 - male with acute chest pains...' | 0:06:05 | 0:06:10 | |
Do we have to stay here for this meeting? | 0:06:10 | 0:06:12 | |
No, no, you take that. | 0:06:12 | 0:06:13 | |
OK. 3006 to Control. | 0:06:13 | 0:06:15 | |
Received, thank you, on our way. | 0:06:15 | 0:06:17 | |
Jeff, she knows. | 0:06:18 | 0:06:20 | |
You were a bit jumpy. | 0:06:20 | 0:06:21 | |
-Because I've never done this before. -Neither have I! | 0:06:21 | 0:06:25 | |
If I'd immobilised his neck straight away... | 0:06:25 | 0:06:27 | |
-He'd still be in that rehab centre. -You don't know that. | 0:06:27 | 0:06:29 | |
I know it's hard, I know you feel terrible, | 0:06:29 | 0:06:31 | |
but we can't change what's happened, can we? | 0:06:31 | 0:06:33 | |
The bloke was drunk and crashed his car. | 0:06:33 | 0:06:35 | |
That's what caused his spinal injury. | 0:06:35 | 0:06:37 | |
So if we're going to play the blame game, I know where I'd look. | 0:06:37 | 0:06:40 | |
She smashed her head down the stairs, she's all dazed and that. | 0:06:47 | 0:06:51 | |
This is all your fault for chasing us. | 0:06:51 | 0:06:52 | |
-You were shoplifting! -What? | 0:06:52 | 0:06:54 | |
OK, take it easy, let's just look at her, yeah? | 0:06:54 | 0:06:56 | |
Are you all right? Is your chest hurting? | 0:06:56 | 0:06:59 | |
It's just a stitch. | 0:06:59 | 0:07:00 | |
I'm going to do an ECG just to be sure, OK? | 0:07:00 | 0:07:03 | |
What's her name, mate? | 0:07:03 | 0:07:04 | |
-Jodie. -Jodie what? | 0:07:04 | 0:07:06 | |
Just Jodie. | 0:07:06 | 0:07:07 | |
OK. Jodie, I'm Jeff, I'm a paramedic. | 0:07:07 | 0:07:10 | |
Can you hear me? OK, just stay still, stay still. | 0:07:10 | 0:07:13 | |
Can you tell me what happened? | 0:07:13 | 0:07:15 | |
Blacked out, fell. | 0:07:15 | 0:07:16 | |
-Do you feel sick at all? -A bit. | 0:07:16 | 0:07:20 | |
And where's the pain, Jodie? | 0:07:20 | 0:07:22 | |
All over. | 0:07:22 | 0:07:23 | |
Your blood pressure's very high. I'm going to have to take you in. | 0:07:23 | 0:07:26 | |
I'm not going anywhere. I'm just a bit out of shape. | 0:07:26 | 0:07:28 | |
Why were you chasing them? | 0:07:28 | 0:07:29 | |
He nicked a jacket. | 0:07:29 | 0:07:31 | |
Well, he didn't get very far, did he? So job well done, I'd say. | 0:07:31 | 0:07:34 | |
I'm OK, no worries. | 0:07:34 | 0:07:36 | |
Tamz, give me a hand immobilising this neck. | 0:07:37 | 0:07:40 | |
He doesn't want to come in, Jeff. | 0:07:40 | 0:07:42 | |
Come on, mate. What harm's a little check-up going to do? | 0:07:42 | 0:07:46 | |
OK, then you need to sign a form saying you refused to be conveyed. | 0:07:46 | 0:07:49 | |
Just go home, put your feet up. | 0:07:49 | 0:07:51 | |
Any pain, any twinges or anything, you dial 999, OK? I'm serious. | 0:07:51 | 0:07:54 | |
Thank you. | 0:07:54 | 0:07:56 | |
Jeff? | 0:07:57 | 0:07:59 | |
What more can we do? We tried. | 0:07:59 | 0:08:00 | |
Dominic? We've got a head injury coming in. | 0:08:03 | 0:08:05 | |
A teenager fell down some stairs. | 0:08:05 | 0:08:07 | |
ETA's ten minutes. Can you take it? | 0:08:07 | 0:08:09 | |
-Absolutely. -I don't know how we coped without you. | 0:08:09 | 0:08:11 | |
-It feels like I've been here all my life. -That bad already? | 0:08:11 | 0:08:14 | |
Hey, are we expecting royalty or something? | 0:08:15 | 0:08:17 | |
What? Oh, that is all I need. | 0:08:17 | 0:08:20 | |
Nicole! Nicole, look at the camera. | 0:08:23 | 0:08:26 | |
Excuse me. | 0:08:28 | 0:08:29 | |
Look, this isn't about Jay or his accident. | 0:08:29 | 0:08:32 | |
Or about my complaint. | 0:08:32 | 0:08:34 | |
It's a completely separate, private family matter. Excuse me. | 0:08:34 | 0:08:37 | |
Nicole, how's your baby sister doing? | 0:08:37 | 0:08:39 | |
You probably know more than I do. | 0:08:39 | 0:08:42 | |
-I'm sorry, it's been a difficult time. -Nicole! | 0:08:43 | 0:08:46 | |
All right, let's be clear. You guys remain outside this building. | 0:08:46 | 0:08:50 | |
No photos in reception. | 0:08:50 | 0:08:51 | |
Follow those guidelines, and we'll all get on famously. | 0:08:51 | 0:08:54 | |
Nicole? Hi, I don't know if you remember me, but... | 0:08:54 | 0:08:59 | |
Dr Hanna, yes, of course. | 0:08:59 | 0:09:02 | |
Would you like me to show you somewhere to wait before your meeting? | 0:09:02 | 0:09:05 | |
No. Look, I've had a phone call from my mum. | 0:09:05 | 0:09:08 | |
-My baby sister's collapsed. -And she's come here? -Yeah. | 0:09:08 | 0:09:11 | |
-What's her name? -Milly Clancy. | 0:09:11 | 0:09:12 | |
Louise, have we admitted a Milly Clancy? | 0:09:12 | 0:09:17 | |
She's just been transferred to CDU - cubicle 5. | 0:09:17 | 0:09:20 | |
Oh, very good. And can you let security know that I want the entrance cleared for emergencies. | 0:09:20 | 0:09:25 | |
Could you follow me, please? | 0:09:25 | 0:09:27 | |
It's just this way. | 0:09:29 | 0:09:31 | |
Hey, Milly. | 0:09:35 | 0:09:37 | |
Thank God you're here! | 0:09:37 | 0:09:38 | |
Mum, don't. Hiya. | 0:09:38 | 0:09:42 | |
Mum, why's she here? Look at her. She looks fine. | 0:09:42 | 0:09:45 | |
I don't really know. | 0:09:47 | 0:09:48 | |
Well, where's the doctor? | 0:09:48 | 0:09:49 | |
Look, have you even asked what's wrong with her yet? | 0:09:49 | 0:09:53 | |
I'll go and find that out for you. | 0:09:53 | 0:09:54 | |
Thanks. | 0:09:54 | 0:09:56 | |
Possible blackout. GCS was 13 at the scene, | 0:09:57 | 0:09:59 | |
minor head injury with minimal bruising. | 0:09:59 | 0:10:03 | |
Not bad for a 20 foot fall down some steps. | 0:10:05 | 0:10:07 | |
-Could have been a lot worse, thanks. -A lot worse? You didn't see her fall! | 0:10:07 | 0:10:10 | |
Mate, you need to calm down and you need someone to look at your hand. | 0:10:10 | 0:10:13 | |
-You can't make me leave her. -He's got a cut on his hand that hasn't been looked at for a few days. | 0:10:13 | 0:10:17 | |
-OK, why don't you come with me? -Danny! | 0:10:17 | 0:10:19 | |
-Don't worry, you can see him as soon as the doctor's checked you over. -One, two, three. -Yep. | 0:10:19 | 0:10:23 | |
I'm not leaving, Jodes. | 0:10:23 | 0:10:25 | |
Listen, you can't do anything for her at the moment so don't start pushing, all right? | 0:10:25 | 0:10:29 | |
Let's get you booked in and I'll have a look at your hand. Come on. | 0:10:29 | 0:10:32 | |
3006 to Control, received that. We're on our way, over. | 0:10:32 | 0:10:35 | |
BP's 118 over 65. | 0:10:35 | 0:10:37 | |
Happy with that. Pupils are equal and reactive. | 0:10:37 | 0:10:39 | |
The light, get it out of my face. | 0:10:39 | 0:10:41 | |
He needs to check your eyes. | 0:10:41 | 0:10:43 | |
I've got a headache. | 0:10:43 | 0:10:45 | |
Did that come on after the fall? | 0:10:45 | 0:10:48 | |
Yeah. I don't know. | 0:10:48 | 0:10:49 | |
And what about your fingers? | 0:10:50 | 0:10:52 | |
Can you wiggle your fingers for me? | 0:10:52 | 0:10:54 | |
That's good, and your toes? | 0:10:54 | 0:10:56 | |
I know you must be frightened. | 0:10:56 | 0:10:58 | |
Is there anyone we can call for you, your mum, maybe? | 0:10:58 | 0:11:01 | |
No. I don't want you to call her. You can't call her. | 0:11:01 | 0:11:05 | |
Don't worry, we won't. | 0:11:05 | 0:11:07 | |
I'm satisfied that your neck's OK, so we can remove the collar. | 0:11:07 | 0:11:10 | |
-I'm aching. -What, your neck? | 0:11:12 | 0:11:14 | |
Everywhere. | 0:11:14 | 0:11:15 | |
Well, you did take quite a tumble, young lady. | 0:11:15 | 0:11:18 | |
The loss of consciousness | 0:11:18 | 0:11:20 | |
and reduced GCS at the scene concerns me. | 0:11:20 | 0:11:23 | |
-So I'd like a CT scan for reassurance, please. -OK. | 0:11:23 | 0:11:27 | |
As soon as the result of the scan comes back, | 0:11:27 | 0:11:30 | |
-let me know, please, Linda. -OK. -Thanks. | 0:11:30 | 0:11:32 | |
-Tom. -Mmm. -Milly Clancy, the five-year-old with a febrile convulsion. | 0:11:32 | 0:11:36 | |
Suspected. Yeah, her temperature's barely registering a fever. | 0:11:36 | 0:11:39 | |
It's completely normal now. | 0:11:39 | 0:11:41 | |
Well, a febrile convulsion is about how quickly it spikes, | 0:11:41 | 0:11:44 | |
not how high the temperature goes. | 0:11:44 | 0:11:46 | |
I know, but the description isn't classic. | 0:11:46 | 0:11:48 | |
Now, that could be just because the mother's being a bit vague - I don't know. | 0:11:48 | 0:11:51 | |
But I'll wait and see what the bloods tell me. | 0:11:51 | 0:11:53 | |
OK, but you should know there's a bit of a PR situation around this. | 0:11:53 | 0:11:57 | |
The mother's eldest daughter's just arrived. | 0:11:57 | 0:11:59 | |
Right, yep, she's been trying to call her. | 0:11:59 | 0:12:01 | |
Yeah, she's Nicole Clancy - engaged to Jay Kemble. | 0:12:01 | 0:12:04 | |
No pressure to be nice, then! | 0:12:04 | 0:12:06 | |
No nicer than usual. Anything changes... | 0:12:06 | 0:12:08 | |
Yeah, yeah, of course. | 0:12:08 | 0:12:10 | |
Quick - it's my husband! | 0:12:15 | 0:12:17 | |
-OK. This way? -Yeah. | 0:12:17 | 0:12:19 | |
Oh, hello again, Brian! | 0:12:22 | 0:12:24 | |
How are you feeling? Can you talk? | 0:12:26 | 0:12:30 | |
Can you describe the pain for me? | 0:12:30 | 0:12:31 | |
Tight pressure...around the chest. | 0:12:31 | 0:12:34 | |
What, like this morning? | 0:12:34 | 0:12:35 | |
All right. | 0:12:35 | 0:12:37 | |
I'm just going to pop this on for you. | 0:12:39 | 0:12:40 | |
Nice deep breaths for me, that's it. | 0:12:40 | 0:12:43 | |
I'm still looking for signs of an infection. | 0:12:44 | 0:12:46 | |
But she has come back with higher than usual sodium levels. | 0:12:46 | 0:12:49 | |
What does that mean? | 0:12:49 | 0:12:50 | |
Dehydration, most probably - but high levels of sodium can cause seizures. | 0:12:50 | 0:12:56 | |
So how's she been over the last few days? Excessive sweating? | 0:12:56 | 0:12:59 | |
Diarrhoea, vomiting? | 0:12:59 | 0:13:01 | |
-I don't know...no. -So up until this morning's episode she's been quite healthy, | 0:13:04 | 0:13:08 | |
doing her normal routine of eating and drinking? | 0:13:08 | 0:13:11 | |
Surely this is just like the fits she's had before. We've been told | 0:13:11 | 0:13:14 | |
to keep her cool when she's got a temperature. | 0:13:14 | 0:13:16 | |
-Mum, you should have done that! -I understand this can be an emotional time. -You have no idea. | 0:13:16 | 0:13:20 | |
It doesn't seem like there was anything your mother could have done | 0:13:20 | 0:13:23 | |
to prevent the seizure. | 0:13:23 | 0:13:24 | |
Milly doesn't have, or didn't have, an obvious fever. | 0:13:24 | 0:13:28 | |
Well, then, what caused the fit? | 0:13:28 | 0:13:30 | |
That's what we're trying to figure out. | 0:13:30 | 0:13:33 | |
Did she even have one? | 0:13:33 | 0:13:34 | |
Nicole! | 0:13:34 | 0:13:35 | |
What? Is that what this is? | 0:13:35 | 0:13:39 | |
The spotlight was off you for five minutes! | 0:13:39 | 0:13:41 | |
She did collapse, I promise you. | 0:13:41 | 0:13:42 | |
The paramedic's report confirmed that. | 0:13:42 | 0:13:44 | |
I don't trust your paramedics, right. And I don't trust you. | 0:13:44 | 0:13:49 | |
I'm sorry, Mum, this has happened too many times. | 0:13:49 | 0:13:51 | |
OK, Brian. | 0:13:54 | 0:13:56 | |
Is he on any medication for his heart? | 0:13:56 | 0:13:59 | |
Beta-blockers for his blood pressure. | 0:13:59 | 0:14:01 | |
OK, and does he take them? | 0:14:01 | 0:14:02 | |
Not always. They made him less angry, which was good... | 0:14:02 | 0:14:07 | |
but there were side effects that he don't like. | 0:14:07 | 0:14:11 | |
OK, and did he complain of chest pains this morning - | 0:14:11 | 0:14:14 | |
-or was it the chase that kicked them off? -The chase? | 0:14:14 | 0:14:17 | |
Yeah. He chased some shoplifters. | 0:14:17 | 0:14:20 | |
-We treated him for chest pains earlier. -Well, he didn't tell me. | 0:14:20 | 0:14:23 | |
He's so...oh! | 0:14:23 | 0:14:26 | |
Oh, no. Don't pull the labour trick on me now. | 0:14:26 | 0:14:30 | |
Hey, it's all right. It's OK, love, we'll get it sorted. OK? | 0:14:31 | 0:14:37 | |
You ready to transfer? | 0:14:37 | 0:14:39 | |
-Are you all right to come with us? -Yeah. -Come on, then. | 0:14:39 | 0:14:41 | |
Hiya. | 0:14:47 | 0:14:49 | |
Sorry, I don't think we've been introduced. | 0:14:51 | 0:14:53 | |
Nicole asked me along today to help. | 0:14:53 | 0:14:56 | |
This is really difficult for her. So just to be clear, | 0:14:56 | 0:14:58 | |
she thought it would be better if I talked about the nature of her complaint. | 0:14:58 | 0:15:01 | |
OK. That makes sense to me. | 0:15:01 | 0:15:04 | |
So the complaint that she wishes to raise | 0:15:06 | 0:15:09 | |
is towards the Ambulance Trust and the care Jay received at the scene. | 0:15:09 | 0:15:12 | |
Well, the paramedics who attended the accident are both very experienced. | 0:15:12 | 0:15:18 | |
And having spoken to them, | 0:15:18 | 0:15:20 | |
they're really very sorry for what's happened to Jay. | 0:15:20 | 0:15:24 | |
So, is that an admission of liability? | 0:15:24 | 0:15:27 | |
It's two professionals expressing their sympathy... | 0:15:28 | 0:15:31 | |
sorry, who did you say you were again? | 0:15:31 | 0:15:34 | |
I'm Anna Clifford - I represent Jay Kemble | 0:15:34 | 0:15:37 | |
and Nicole Clancy on their legal matters. | 0:15:37 | 0:15:38 | |
I didn't realise this had become a legal matter. | 0:15:38 | 0:15:41 | |
It hasn't, yet. However sympathetic your paramedics may be, | 0:15:41 | 0:15:46 | |
it doesn't excuse the fact that Nicole and Jay believe | 0:15:46 | 0:15:48 | |
that they failed to treat his injuries in accordance with standard procedure. | 0:15:48 | 0:15:52 | |
I'm sorry they think that... I'm sorry you think that. | 0:15:52 | 0:15:57 | |
And personally, I am extremely sorry for what happened to Jay. | 0:15:58 | 0:16:03 | |
For a young man in his profession... | 0:16:05 | 0:16:08 | |
it must be especially difficult. | 0:16:08 | 0:16:11 | |
But having been through the statements of the paramedics | 0:16:11 | 0:16:14 | |
and having spoken to them, | 0:16:14 | 0:16:16 | |
I really feel they did everything they could to help him. | 0:16:16 | 0:16:19 | |
We have an independent witness who says that | 0:16:20 | 0:16:23 | |
when the paramedics arrived and assessed Jay's injuries, | 0:16:23 | 0:16:25 | |
the female paramedic turned her back and walked away. | 0:16:25 | 0:16:29 | |
Jay was the highest priority casualty, | 0:16:30 | 0:16:32 | |
and was abandoned for some time | 0:16:32 | 0:16:33 | |
when he should have been immobilised immediately. | 0:16:33 | 0:16:36 | |
Both statements clearly state that Jay Kemble refused to be treated. | 0:16:36 | 0:16:40 | |
No, he didn't! Jay didn't refuse! | 0:16:40 | 0:16:44 | |
Why would he, eh? | 0:16:44 | 0:16:46 | |
Why would anyone? They're lying! Do you hear me? | 0:16:46 | 0:16:49 | |
That is an absolute lie. | 0:16:50 | 0:16:52 | |
Try not to worry. We just want to make sure you're OK. | 0:16:55 | 0:16:57 | |
I don't feel right. | 0:16:59 | 0:17:01 | |
How do you feel? | 0:17:01 | 0:17:02 | |
My neck hurts, my muscles ache - I feel funny inside... | 0:17:02 | 0:17:05 | |
I'll speak to a doctor when we're done. | 0:17:05 | 0:17:08 | |
-Are you sure there's not someone we can call for you? -No. | 0:17:08 | 0:17:14 | |
-You're about to go viral, mate! -What? -I've seen the footage. | 0:17:15 | 0:17:19 | |
I'm never going to drink again! | 0:17:19 | 0:17:21 | |
Right, young man. I just wanted to let you know that I'm going to put a temporary dressing on that. | 0:17:26 | 0:17:30 | |
Then the doctor's going to have a look at it for you, all right? | 0:17:30 | 0:17:33 | |
Then can I see Jodie? | 0:17:33 | 0:17:34 | |
When she's ready, yeah. | 0:17:34 | 0:17:35 | |
Listen, are you two sleeping rough again tonight? | 0:17:42 | 0:17:44 | |
-Don't know. -Look, whatever you're running away from, | 0:17:44 | 0:17:47 | |
there's usually a way back, especially at this time of year. | 0:17:47 | 0:17:50 | |
You don't know nothing. | 0:17:50 | 0:17:51 | |
What about your parents? | 0:17:53 | 0:17:55 | |
All right, what about her parents? | 0:17:55 | 0:17:57 | |
They've got to be missing her, haven't they? | 0:17:57 | 0:18:00 | |
Yeah, well, I can't phone them. I'll lose her. | 0:18:00 | 0:18:03 | |
In my opinion, it might be worth the risk. | 0:18:03 | 0:18:07 | |
I've been going over the descriptions you gave of the seizures. | 0:18:11 | 0:18:14 | |
They sound like absent seizures, | 0:18:14 | 0:18:15 | |
which can be common in young children with epilepsy. | 0:18:15 | 0:18:18 | |
Oh, my God. | 0:18:18 | 0:18:20 | |
Now, I know that can be a scary word but don't worry, | 0:18:20 | 0:18:23 | |
it can be a very manageable condition that varies greatly in severity. | 0:18:23 | 0:18:27 | |
My poor baby. | 0:18:28 | 0:18:30 | |
Look, Marcia, it's quite common | 0:18:30 | 0:18:31 | |
for children to grow out of these types of seizures, | 0:18:31 | 0:18:34 | |
but if they increase in frequency, | 0:18:34 | 0:18:36 | |
we might need to discuss medication to control them. | 0:18:36 | 0:18:39 | |
I don't understand. Nicole - where's Nicole? | 0:18:39 | 0:18:44 | |
-I want Nicole. -OK. Don't worry, I'll go find her. | 0:18:44 | 0:18:46 | |
Zoe. Zoe, that PR situation you talking about is, um... | 0:18:53 | 0:18:56 | |
Oh, no. Louise, can you get security on standby again, please? | 0:18:59 | 0:19:03 | |
Following a complaints meeting with the Ambulance Trust | 0:19:08 | 0:19:12 | |
and their failure to provide satisfactory answers as to why | 0:19:12 | 0:19:15 | |
Jay Kemble was denied treatment at the scene of the accident, | 0:19:15 | 0:19:19 | |
we have been left with no choice | 0:19:19 | 0:19:21 | |
but to issue legal proceedings against them. | 0:19:21 | 0:19:23 | |
And with regards to the family matter that brings Nicole to Holby City Hospital today, | 0:19:23 | 0:19:28 | |
she asks that you kindly respect her privacy. | 0:19:28 | 0:19:31 | |
OK, folks, you've had your statement. | 0:19:31 | 0:19:33 | |
Stay away from the entrance, people are working here. | 0:19:33 | 0:19:36 | |
You! | 0:19:36 | 0:19:37 | |
CLAMOUR OF VOICES | 0:19:37 | 0:19:41 | |
This is Brian Abel. He's had acute chest pain since this morning. | 0:19:48 | 0:19:54 | |
His BP's 160 over 93. | 0:19:54 | 0:19:55 | |
He's had two puffs of GTM, oxygen en route, 300mg of aspirin. | 0:19:55 | 0:20:00 | |
You'll be all right. | 0:20:05 | 0:20:07 | |
-Don't go yet. -OK. | 0:20:07 | 0:20:10 | |
And don't make any further comment without my instruction. | 0:20:10 | 0:20:15 | |
I hope you understand why I needed to take control of that situation. | 0:20:15 | 0:20:17 | |
-Yeah, cos you didn't want the bad press you deserve! -Nicole! | 0:20:17 | 0:20:21 | |
Your complaint's with the Ambulance Trust, not with me. | 0:20:21 | 0:20:25 | |
Just take me to my sister, right? | 0:20:25 | 0:20:27 | |
I want to see how she's doing. | 0:20:27 | 0:20:28 | |
I've got that. You want to follow me? | 0:20:28 | 0:20:31 | |
Thank you. | 0:20:31 | 0:20:32 | |
Mum, what is it? What's wrong? | 0:20:41 | 0:20:44 | |
Come here. | 0:20:44 | 0:20:47 | |
It's all right. | 0:20:47 | 0:20:49 | |
OK, Mr Abel. Obviously you have acute chest pains, | 0:20:49 | 0:20:53 | |
but your ECG appears to be normal. | 0:20:53 | 0:20:55 | |
I told you. | 0:20:55 | 0:20:57 | |
But I'd like to run a troponin blood test | 0:20:57 | 0:20:59 | |
to look for signs of damage to the heart. | 0:20:59 | 0:21:01 | |
If that also comes back normal, then we'll observe you, | 0:21:01 | 0:21:04 | |
take some more heart tracings | 0:21:04 | 0:21:05 | |
and I'll do a further test at the end of the day. | 0:21:05 | 0:21:07 | |
-I have to sit here all day? -We'll need to monitor you | 0:21:07 | 0:21:10 | |
and make sure that you haven't had a heart attack. | 0:21:10 | 0:21:12 | |
I thought the NHS were short of beds! | 0:21:12 | 0:21:15 | |
I'm sure we'll squeeze you in. | 0:21:15 | 0:21:17 | |
Jane? Jane, Jane! | 0:21:17 | 0:21:19 | |
Sam! | 0:21:19 | 0:21:21 | |
Thanks for the tip-off, by the way. | 0:21:24 | 0:21:26 | |
Did you know the press were waiting for us? | 0:21:26 | 0:21:28 | |
A tip-off? You heard yourself! | 0:21:28 | 0:21:31 | |
-You two stitched me up! -Stitched you...? What are you talking about? | 0:21:31 | 0:21:34 | |
-You didn't have a problem with your statement? -No! | 0:21:34 | 0:21:37 | |
-And he refused treatment, did he? -Yeah. | 0:21:37 | 0:21:40 | |
Don't lie to me, Jeff. | 0:21:41 | 0:21:42 | |
They've got a third party witness saying Tamzin walked away! | 0:21:44 | 0:21:47 | |
Yeah, only because he told her to go! | 0:21:47 | 0:21:49 | |
Not according to Nicole! | 0:21:49 | 0:21:51 | |
I sat in the meeting. I saw how emotional she was. | 0:21:51 | 0:21:54 | |
Come on, she turns it on for the occasion. | 0:21:54 | 0:21:56 | |
You should have seen her in front of the press. | 0:21:56 | 0:21:58 | |
The stuff on the website, maybe, and carefully worded statements from her lawyers - | 0:21:58 | 0:22:02 | |
but her sense of injustice, that came from somewhere real. | 0:22:02 | 0:22:04 | |
Right, forget the job, forget the statements, | 0:22:04 | 0:22:06 | |
this is just you and me now. Did he refuse treatment at the scene? | 0:22:06 | 0:22:11 | |
Do you have pain anywhere else? | 0:22:19 | 0:22:21 | |
-Does this hurt? -Is she OK? -Can you just calm down and let us treat her, please. | 0:22:27 | 0:22:30 | |
How am I supposed to keep calm? | 0:22:30 | 0:22:32 | |
Did this happen today? | 0:22:35 | 0:22:36 | |
Somebody talk to me. | 0:22:36 | 0:22:37 | |
Brian, please... | 0:22:37 | 0:22:38 | |
Do you need me to clear? | 0:22:38 | 0:22:40 | |
It's not exactly helping. | 0:22:40 | 0:22:41 | |
We're going to take you over to the Clinical Decisions Unit. | 0:22:41 | 0:22:44 | |
I'd want to run this troponin test as soon as possible. | 0:22:44 | 0:22:46 | |
But my wife? | 0:22:46 | 0:22:48 | |
Dr Nicholls needs the space to treat her, doesn't she? | 0:22:48 | 0:22:50 | |
You can't do this. | 0:22:50 | 0:22:51 | |
Just go! I'm bleeding. | 0:22:57 | 0:23:03 | |
We're going to check the baby's heartbeat, OK? | 0:23:05 | 0:23:07 | |
What's happening? | 0:23:07 | 0:23:09 | |
Just try and keep calm. It will be fine. | 0:23:09 | 0:23:11 | |
Do you know why you could be bleeding? | 0:23:11 | 0:23:13 | |
I ran to help Brian. I might have hit myself on the stairs. | 0:23:15 | 0:23:19 | |
Did you fall down the stairs? | 0:23:21 | 0:23:24 | |
The banister - I fell into the banister. | 0:23:24 | 0:23:26 | |
Am I going to lose my baby because of that? | 0:23:28 | 0:23:30 | |
Just try and relax. We're going to locate the baby's heartbeat, OK? | 0:23:30 | 0:23:33 | |
I can't hear anything. Why can't I hear anything? | 0:23:36 | 0:23:39 | |
It's just because the baby's in a funny position, OK? | 0:23:39 | 0:23:42 | |
I've got a better chance if you can try and stay calm. | 0:23:42 | 0:23:45 | |
Jane? Jane, I want you to look at me. Nice, deep breaths. | 0:23:45 | 0:23:48 | |
OK? Nice and slow. That's it, just relax. | 0:23:48 | 0:23:52 | |
FOETAL HEARTBEAT FROM ULTRASOUND | 0:23:59 | 0:24:01 | |
Listen. Do you hear that? There you go. | 0:24:01 | 0:24:07 | |
That's great. Strong and steady, | 0:24:11 | 0:24:13 | |
which shows the baby's not in any distress. | 0:24:13 | 0:24:15 | |
You can let go now! | 0:24:23 | 0:24:25 | |
-I'm sorry. -That's all right. Let's get you cleaned up. | 0:24:25 | 0:24:29 | |
You can't call it epilepsy if you haven't tested for it. | 0:24:29 | 0:24:32 | |
She's had four seizures without a specific cause. That's epilepsy. | 0:24:32 | 0:24:36 | |
Now, I've made a referral to a specialist. | 0:24:36 | 0:24:38 | |
They are going to be in contact with you by letter | 0:24:38 | 0:24:41 | |
regarding a specific date, | 0:24:41 | 0:24:43 | |
but if she has another episode in the meantime, | 0:24:43 | 0:24:45 | |
please bring her straight in. | 0:24:45 | 0:24:47 | |
I think I should also let you know I've made a referral to social services. | 0:24:49 | 0:24:53 | |
What? | 0:24:53 | 0:24:56 | |
I'm a little concerned about your ability to cope with Milly at the moment... | 0:24:56 | 0:24:59 | |
And I think you could do with a little bit of help. | 0:24:59 | 0:25:03 | |
-No, we're doing fine! -They'll be in contact with you regarding an initial conversation... | 0:25:03 | 0:25:07 | |
Excuse me, are you not listening to me? | 0:25:07 | 0:25:09 | |
I said we're doing fine! | 0:25:09 | 0:25:11 | |
You're not going to take her away from us, do you hear me? | 0:25:11 | 0:25:14 | |
Us? We don't see you! | 0:25:14 | 0:25:16 | |
Mum, I have been looking after Jay all right. | 0:25:16 | 0:25:19 | |
He doesn't even see you! | 0:25:19 | 0:25:21 | |
I'm there every day! | 0:25:21 | 0:25:23 | |
For an hour at the most! | 0:25:23 | 0:25:24 | |
Guys, calm down. | 0:25:24 | 0:25:25 | |
All you care about is where the next interview is coming from - | 0:25:25 | 0:25:29 | |
who you can sell your sob story to. | 0:25:29 | 0:25:32 | |
No, it is nothing like that. | 0:25:32 | 0:25:33 | |
Did you call the press today? Is that why they're out there? | 0:25:33 | 0:25:36 | |
I do need someone to take her. | 0:25:38 | 0:25:40 | |
Mum! Please, look, you can't say that. | 0:25:40 | 0:25:42 | |
I've been ringing you, asking you to help me. | 0:25:42 | 0:25:44 | |
If this was all for Jay, I would understand. | 0:25:44 | 0:25:47 | |
But it's not - it's for you. | 0:25:47 | 0:25:49 | |
I don't even know who you are any more. | 0:25:51 | 0:25:53 | |
-When did she tell you she lied? -What does it matter? | 0:26:00 | 0:26:04 | |
Was it before or after you wrote your statement? | 0:26:04 | 0:26:06 | |
-After. -Well, you're going to have to tell them | 0:26:06 | 0:26:09 | |
that since writing your statement, you've found out the truth and you want to change it. | 0:26:09 | 0:26:13 | |
-It's too late now. -I know it seems disloyal to Tamzin, | 0:26:13 | 0:26:16 | |
but you have to look out for yourself. | 0:26:16 | 0:26:17 | |
Look, she told me after, OK? I had the chance to change my statement and I didn't. | 0:26:17 | 0:26:21 | |
I didn't because I don't believe we caused his injuries. | 0:26:21 | 0:26:24 | |
Bloke was drunk. He was driving like an idiot. | 0:26:24 | 0:26:26 | |
It was a high-speed impact. They just they want a technicality cos they're after some compensation. | 0:26:26 | 0:26:32 | |
-Which you've now given them! -I felt sorry for her. | 0:26:32 | 0:26:35 | |
Don't blame yourself. It's her mistake - she walked away. | 0:26:35 | 0:26:40 | |
No, mate, the mistake was lying, the cover-up. | 0:26:40 | 0:26:42 | |
-We're both as guilty of that. -If you start talking like that, I can't do anything to protect you. | 0:26:42 | 0:26:46 | |
Maybe I don't want protecting. | 0:26:46 | 0:26:48 | |
What are you going to do? | 0:26:58 | 0:26:59 | |
I don't know. | 0:27:01 | 0:27:03 | |
I was just leaving. | 0:27:18 | 0:27:19 | |
Jay would still be walking if it hadn't been for you. | 0:27:21 | 0:27:25 | |
Nicole, I know you're looking for someone to blame | 0:27:28 | 0:27:31 | |
and I understand why you went to the press | 0:27:31 | 0:27:35 | |
and why you got the lawyers involved, | 0:27:35 | 0:27:37 | |
but you saw how aggressive he was - I couldn't treat him. | 0:27:37 | 0:27:42 | |
No, this wasn't his fault. | 0:27:43 | 0:27:45 | |
You told me yourself that he hit you, that he emotionally abused you. | 0:27:45 | 0:27:51 | |
You more than anybody should know what he's like. | 0:27:53 | 0:27:55 | |
Yeah, well, I put up with it. | 0:27:58 | 0:28:02 | |
I put up with that aggression and I stayed. | 0:28:02 | 0:28:04 | |
You know, maybe if I had walked away years ago, | 0:28:06 | 0:28:10 | |
I wouldn't be stuck with him now in that state that he's in, | 0:28:10 | 0:28:14 | |
just desperately clinging on | 0:28:14 | 0:28:16 | |
to anything that makes being with him bearable... | 0:28:16 | 0:28:20 | |
You know, my family hate me. | 0:28:22 | 0:28:23 | |
I put up with his abuse for years and I never walked away, not once! | 0:28:25 | 0:28:30 | |
But you did! | 0:28:32 | 0:28:33 | |
-No, I tried... -No! | 0:28:35 | 0:28:37 | |
You had every chance to put that collar around his neck | 0:28:39 | 0:28:42 | |
that could have saved his legs. | 0:28:42 | 0:28:44 | |
No, I don't care how slim the chances were. | 0:28:45 | 0:28:48 | |
That could have made the difference. And you know that. | 0:28:50 | 0:28:53 | |
So no matter what you decide to put on your statement, you know that. | 0:28:53 | 0:28:59 | |
I've spoken to my mate. Said we can stay on his floor tonight. | 0:29:06 | 0:29:10 | |
It'll be nice and warm and that. | 0:29:10 | 0:29:13 | |
But I don't feel good. | 0:29:13 | 0:29:15 | |
Yeah, but you still want to come with me, don't you? | 0:29:15 | 0:29:18 | |
What are you saying, Jodes? It's just you and me, yeah? | 0:29:21 | 0:29:24 | |
Like we said. | 0:29:24 | 0:29:25 | |
You were supposed to be waiting in your cubicle. | 0:29:25 | 0:29:28 | |
Yeah, and I wanted to come and see her. | 0:29:28 | 0:29:30 | |
It's OK, Fletch. | 0:29:30 | 0:29:31 | |
Right, I'll leave you to it. | 0:29:31 | 0:29:34 | |
Hello, mate. I'm Tom. | 0:29:34 | 0:29:36 | |
It's probably best I take a look at your hand. | 0:29:36 | 0:29:39 | |
I'm not leaving her. | 0:29:39 | 0:29:40 | |
You don't have to - just take a seat on the bed. | 0:29:40 | 0:29:42 | |
All right, then, what have we got here? Let's take a look. | 0:29:46 | 0:29:50 | |
Yep - that's definitely infected. | 0:29:56 | 0:29:58 | |
Let me get Staff Nurse Fletcher to do a new dressing. | 0:29:58 | 0:30:01 | |
Are you allergic to penicillin? | 0:30:01 | 0:30:03 | |
-No. -OK, then I'll get you a prescription for Flucloxacillin to stop it getting any worse. | 0:30:03 | 0:30:09 | |
-Be quick, cos we're going. -OK, but from the look of your friend, | 0:30:09 | 0:30:12 | |
it doesn't look like you're going anywhere fast. | 0:30:12 | 0:30:14 | |
Well, aren't we the special patient? Two doctors looking after you. | 0:30:14 | 0:30:18 | |
I was treating the patient's hand. | 0:30:20 | 0:30:23 | |
And I was joking. | 0:30:23 | 0:30:24 | |
I'll get that prescription. | 0:30:25 | 0:30:27 | |
The results of the CT scans are very encouraging, | 0:30:27 | 0:30:29 | |
so I'm happy to discharge you. | 0:30:29 | 0:30:32 | |
Are you all right? | 0:30:32 | 0:30:33 | |
I don't feel good. | 0:30:33 | 0:30:35 | |
I can't see anything as a result of the fall | 0:30:35 | 0:30:37 | |
to show any ongoing concern. | 0:30:37 | 0:30:39 | |
Give her some morphine or something for the pain. Then we'll go. | 0:30:39 | 0:30:42 | |
For the pain or the resale value? | 0:30:42 | 0:30:44 | |
I ache all over. | 0:30:46 | 0:30:48 | |
You have a cold, so as far as I'm concerned, you're free to go. | 0:30:48 | 0:30:53 | |
Some cold and flu remedy may help with your symptoms. | 0:30:53 | 0:30:56 | |
If they persist, see your doctor. | 0:30:56 | 0:30:58 | |
Yeah, like that's going to happen. | 0:30:58 | 0:31:00 | |
Take care. | 0:31:02 | 0:31:04 | |
You OK? | 0:31:09 | 0:31:11 | |
Yeah, he's just discharged that patient. | 0:31:13 | 0:31:16 | |
So? | 0:31:16 | 0:31:17 | |
Well, he doesn't care enough. | 0:31:17 | 0:31:19 | |
Some would see that as an asset, not letting it get personal. | 0:31:19 | 0:31:23 | |
Bit of friendly advice - stay away from him, and don't get involved. | 0:31:23 | 0:31:26 | |
Your first troponin test came back and it's normal. | 0:31:33 | 0:31:36 | |
So can I go? See my wife? | 0:31:37 | 0:31:40 | |
With your history, the first test is encouraging | 0:31:40 | 0:31:43 | |
but I'm not fully reassured, so I would like to keep monitoring you. | 0:31:43 | 0:31:46 | |
Can't I be monitored next to her? | 0:31:46 | 0:31:48 | |
Well, she's having an x-ray on her wrist. | 0:31:48 | 0:31:49 | |
That's stupid, it's just a sprain or something. | 0:31:49 | 0:31:52 | |
What if I discharge myself? | 0:31:52 | 0:31:54 | |
You would have to sign a self-discharge form | 0:31:56 | 0:31:59 | |
but I'd caution against it... | 0:31:59 | 0:32:01 | |
Just get me the form. | 0:32:01 | 0:32:02 | |
Right. | 0:32:04 | 0:32:05 | |
Now, these are the details of the woman from social services - | 0:32:12 | 0:32:15 | |
she's going to be in touch. | 0:32:15 | 0:32:17 | |
And like I said, keep an eye on the little one | 0:32:17 | 0:32:19 | |
but try and get some rest yourself, OK? | 0:32:19 | 0:32:22 | |
Thank you. | 0:32:22 | 0:32:24 | |
OK. | 0:32:24 | 0:32:25 | |
Nicole, I've spoken to Dr Kent about the referrals. | 0:32:25 | 0:32:28 | |
If there's anything you want to discuss...? | 0:32:28 | 0:32:30 | |
No, thanks. | 0:32:30 | 0:32:32 | |
OK. | 0:32:32 | 0:32:34 | |
Right, time to go home. | 0:32:36 | 0:32:40 | |
Hey. | 0:32:42 | 0:32:43 | |
Look, Mum, forget about the press, and the interviews. | 0:32:49 | 0:32:52 | |
You were right. That was for me. | 0:32:53 | 0:32:55 | |
I was hoping that you and Milly would like to come home | 0:33:01 | 0:33:04 | |
and stay with me. | 0:33:04 | 0:33:05 | |
You see, I've got this big, empty house... | 0:33:08 | 0:33:12 | |
I can help you. | 0:33:13 | 0:33:15 | |
And you can help me with Jay. | 0:33:18 | 0:33:20 | |
I'm sorry. | 0:33:22 | 0:33:24 | |
It's all right. | 0:33:26 | 0:33:27 | |
It's all right. | 0:33:33 | 0:33:36 | |
It's going to be fine, Jodes. | 0:33:36 | 0:33:38 | |
-As soon as we get to my mate's, you can rest. -Wait up! | 0:33:38 | 0:33:41 | |
If you don't take this course of antibiotics, | 0:33:41 | 0:33:43 | |
that cut's going to go septic. | 0:33:43 | 0:33:45 | |
Cool. | 0:33:45 | 0:33:46 | |
Make sure you get it. Are you OK? | 0:33:46 | 0:33:49 | |
Yeah, fine. | 0:33:49 | 0:33:51 | |
The doctor said we can go, so... | 0:33:51 | 0:33:53 | |
Do you feel well enough to go? | 0:33:53 | 0:33:55 | |
Do you want me to take a look at you? | 0:33:56 | 0:33:59 | |
No, she won't - we're going to go. | 0:33:59 | 0:34:01 | |
I want my mum. | 0:34:01 | 0:34:03 | |
I'm sorry. | 0:34:05 | 0:34:06 | |
Listen, mate, I think she needs to be reassessed. | 0:34:08 | 0:34:11 | |
Danny! | 0:34:16 | 0:34:17 | |
It's OK. Come on, I'm going to find you a bed. | 0:34:20 | 0:34:23 | |
Adrian, could you do me a self-discharge form | 0:34:27 | 0:34:30 | |
for Brian Abel, please? | 0:34:30 | 0:34:31 | |
Yeah, no worries. | 0:34:31 | 0:34:32 | |
Dylan? | 0:34:34 | 0:34:35 | |
Yes? | 0:34:35 | 0:34:36 | |
Can I get your advice on these? | 0:34:36 | 0:34:38 | |
Is there nobody else? | 0:34:38 | 0:34:39 | |
I thought we were past all this. Surely we can work together. | 0:34:41 | 0:34:45 | |
Is that why you were drinking at the Christmas party? | 0:34:45 | 0:34:49 | |
What is this, an intervention? | 0:34:49 | 0:34:50 | |
I was drinking because it was a party. | 0:34:50 | 0:34:52 | |
I'm sorry. Give them to me. | 0:34:54 | 0:34:55 | |
Thank you. | 0:34:55 | 0:34:57 | |
Are you trying to wind Dominic up? | 0:35:03 | 0:35:06 | |
Of course not. | 0:35:06 | 0:35:07 | |
Would you kindly tell me why you're booking in my patient? | 0:35:15 | 0:35:18 | |
She was in reception with a fever, asking for help. | 0:35:18 | 0:35:20 | |
I'm reassessing her. | 0:35:20 | 0:35:22 | |
She came to you directly? | 0:35:22 | 0:35:24 | |
Does it matter? | 0:35:24 | 0:35:26 | |
Is this a deliberate and pathetic attempt to undermine me? | 0:35:26 | 0:35:31 | |
I'm doing my job. I need some assistance over here. | 0:35:31 | 0:35:36 | |
-Jodie, can you hear me? Jodie! -She may be suffering an intracranial haemorrhage. We need another scan. | 0:35:37 | 0:35:41 | |
-She is my patient. -Back off! I've got this. | 0:35:41 | 0:35:44 | |
Dr Kent! What happened? | 0:35:46 | 0:35:49 | |
When I examined her, there was no rash. | 0:35:49 | 0:35:51 | |
She's got a high fever, meningitis and a non-blanching, petechial rash. | 0:35:51 | 0:35:55 | |
She needs to go to resus now. | 0:35:55 | 0:35:57 | |
OK, let's go. | 0:35:57 | 0:35:58 | |
She needs two grams of cefotaxime now. | 0:36:07 | 0:36:09 | |
Jodie? Jodie? Can you hear me, Jodie? | 0:36:09 | 0:36:12 | |
Blood pressure is dropping. | 0:36:16 | 0:36:18 | |
Cefotaxime going in now. | 0:36:19 | 0:36:21 | |
Still dropping. | 0:36:24 | 0:36:25 | |
-Why was she discharged? -I've just been checking my notes - | 0:36:26 | 0:36:29 | |
there were no discernible signs earlier | 0:36:29 | 0:36:32 | |
and the scans for the head injuries came back clear. | 0:36:32 | 0:36:37 | |
Please, take a look - tell me if you think I missed anything. | 0:36:37 | 0:36:41 | |
Tom's reaction suggests that I did, but I really can't see it. | 0:36:43 | 0:36:46 | |
She's been in our care all morning and nobody spotted meningitis? | 0:36:48 | 0:36:52 | |
Linda. | 0:36:52 | 0:36:54 | |
Her blood pressure and pulse is improving, so... | 0:36:54 | 0:36:56 | |
-Right. Tom? -Stabilising. | 0:36:58 | 0:37:02 | |
That was fast work. | 0:37:03 | 0:37:04 | |
Thank you. | 0:37:04 | 0:37:05 | |
That outburst earlier. | 0:37:07 | 0:37:08 | |
Come and see me at the end of the day. | 0:37:08 | 0:37:11 | |
-You're kidding me! -At the end of the day. | 0:37:11 | 0:37:13 | |
That's a very recent fracture. | 0:37:19 | 0:37:20 | |
These are hairline fractures that haven't healed properly - historic injuries. | 0:37:20 | 0:37:24 | |
A pattern of abuse? Repetitive injuries? | 0:37:24 | 0:37:27 | |
That's hard to prove. | 0:37:27 | 0:37:28 | |
Tom? Tom, is she OK? | 0:37:31 | 0:37:35 | |
Yeah. Zoe wants to see me. | 0:37:36 | 0:37:39 | |
About the way you spoke to Dominic? | 0:37:39 | 0:37:41 | |
Wasn't your finest professional moment. | 0:37:41 | 0:37:43 | |
Did I ask you? | 0:37:43 | 0:37:44 | |
If you need to follow him? | 0:37:50 | 0:37:52 | |
Why would I need to follow him? | 0:37:52 | 0:37:55 | |
It's fine. | 0:37:55 | 0:37:57 | |
Carry on. | 0:37:57 | 0:37:59 | |
Suffice to say, if she's not willing to make a complaint against her husband, | 0:37:59 | 0:38:03 | |
you're on dodgy ground. | 0:38:03 | 0:38:04 | |
-Police don't always need a statement. -They need something. What proof have you got? | 0:38:04 | 0:38:07 | |
You've got bruising you can easily explain away, | 0:38:07 | 0:38:09 | |
plus a minor placental abruption, which could have any number of causes. | 0:38:09 | 0:38:13 | |
OK, so this isn't about a prosecution. | 0:38:13 | 0:38:15 | |
This is about getting her safe. | 0:38:15 | 0:38:17 | |
In which case you need her on board. | 0:38:17 | 0:38:19 | |
You can't make that decision for her, Sam. | 0:38:19 | 0:38:21 | |
And with her husband on the scene, it's going to difficult to convince her. | 0:38:21 | 0:38:25 | |
Well, her husband is in CDU. | 0:38:25 | 0:38:27 | |
He's just signed his self-discharge form, actually. | 0:38:27 | 0:38:30 | |
Great. | 0:38:30 | 0:38:31 | |
Hi, Louise. It's Sam. My patient, Jane Abel? | 0:38:35 | 0:38:38 | |
Could you do me a favour | 0:38:39 | 0:38:41 | |
and stop anyone from coming through to see her? | 0:38:41 | 0:38:43 | |
Especially her husband. Thanks. | 0:38:43 | 0:38:45 | |
That'll only work for so long. | 0:38:46 | 0:38:48 | |
You know, the biggest killer of unborn children is domestic violence. | 0:38:48 | 0:38:52 | |
She's one step away from adding to that statistic. | 0:38:52 | 0:38:56 | |
I have to try. | 0:38:56 | 0:38:57 | |
OK. | 0:38:59 | 0:39:01 | |
Her name is Jane Abel - she is my wife! | 0:39:04 | 0:39:07 | |
I have a right to know where she is. | 0:39:07 | 0:39:09 | |
I'm sorry, sir - she's not able to see visitors right now. | 0:39:09 | 0:39:12 | |
-I'm not a visitor, I'm her next of kin! -If you wait in the family room, | 0:39:12 | 0:39:15 | |
I can speak to a nurse as soon as they become available. | 0:39:15 | 0:39:17 | |
I want to know what's happened to her. | 0:39:17 | 0:39:19 | |
Like I explained to you... | 0:39:19 | 0:39:20 | |
You can't stop me seeing her! | 0:39:20 | 0:39:22 | |
The family room is over there. | 0:39:24 | 0:39:25 | |
I'll wait right here - you pick up the phone and find out where she is. | 0:39:25 | 0:39:31 | |
You told the paramedic that your husband gets angrier | 0:39:31 | 0:39:34 | |
when he's not on medication for his blood pressure. | 0:39:34 | 0:39:38 | |
Is that what happened today? Did he do this to you? | 0:39:38 | 0:39:43 | |
I have to believe that he'll change before the baby's born. | 0:39:47 | 0:39:51 | |
I am in a position to help you. | 0:39:55 | 0:39:57 | |
I can't go to court - I can't send him to prison. | 0:40:00 | 0:40:07 | |
No-one's asking you to. | 0:40:07 | 0:40:08 | |
But you said help me. That's the police, right? | 0:40:11 | 0:40:16 | |
That's my way out? | 0:40:18 | 0:40:19 | |
Not the only way. | 0:40:20 | 0:40:22 | |
I can put you in touch with a domestic violence advocate. | 0:40:22 | 0:40:25 | |
They can get you set up in a women's refuge. | 0:40:25 | 0:40:28 | |
It will give you and your baby | 0:40:28 | 0:40:30 | |
the support you need until you can find permanent housing. | 0:40:30 | 0:40:33 | |
But he's here now. He won't let me go anywhere without him. | 0:40:34 | 0:40:39 | |
Well, look, I need to transfer you to obstetrics, OK, | 0:40:42 | 0:40:45 | |
and I have got an in-patient bed assigned to you. | 0:40:45 | 0:40:48 | |
Everyone in that ward will know of your situation. | 0:40:48 | 0:40:51 | |
Your anonymity would be guaranteed. | 0:40:51 | 0:40:54 | |
That might just give you the space and time | 0:40:54 | 0:40:56 | |
that you need to think about this. | 0:40:56 | 0:40:58 | |
But this decision has to come from you. | 0:41:00 | 0:41:02 | |
I'm not waiting any longer! I want to see someone in charge. | 0:41:02 | 0:41:06 | |
They would tell you exactly the same thing as me! | 0:41:06 | 0:41:09 | |
Tell me where she is. | 0:41:09 | 0:41:10 | |
Sir, I will call security! | 0:41:10 | 0:41:12 | |
Brian! What's going on? | 0:41:12 | 0:41:13 | |
Why aren't they letting me see her? | 0:41:13 | 0:41:15 | |
All right, just calm down for me. | 0:41:15 | 0:41:17 | |
-That's it. I've had enough! -Brian. -Jane! | 0:41:17 | 0:41:20 | |
-Jeff. -Jane! | 0:41:21 | 0:41:24 | |
Get out of my way! | 0:41:24 | 0:41:27 | |
Jane! | 0:41:27 | 0:41:28 | |
Jane! | 0:41:28 | 0:41:29 | |
-Where is she? Where is she? -Calm down. | 0:41:32 | 0:41:35 | |
You can't keep her away from me. Get off me. | 0:41:35 | 0:41:38 | |
Jeff, Brian... | 0:41:38 | 0:41:40 | |
-You can't do this to me. Get off! -Just relax! Jeff! Stop! | 0:41:40 | 0:41:44 | |
-Brian! Brian! Can you hear me? -There's no pulse. He's arrested. | 0:41:45 | 0:41:49 | |
-Can you get some help? -Yes. -Brian? -Put him on a defib, please. | 0:41:49 | 0:41:52 | |
ALARM SOUNDS FROM MONITOR | 0:42:08 | 0:42:10 | |
He's in VF. Let's shock him. Clear! | 0:42:10 | 0:42:13 | |
MONITOR BEEPS REGULARLY | 0:42:18 | 0:42:20 | |
Get him down to resus and repeat the 12 lead ECG, please. | 0:42:22 | 0:42:25 | |
Get some lines in there. Porters, please. | 0:42:26 | 0:42:29 | |
You all right? | 0:42:34 | 0:42:36 | |
Yeah, yeah. | 0:42:36 | 0:42:37 | |
No, you're not. What's wrong? | 0:42:40 | 0:42:41 | |
I should have made you change your statement, you know. | 0:42:41 | 0:42:44 | |
and then I should have supported you through the fallout. | 0:42:44 | 0:42:47 | |
Who knows, maybe we could have both kept our jobs. | 0:42:47 | 0:42:49 | |
How do you mean? What are you saying? | 0:42:49 | 0:42:52 | |
You're a good person, Tamzin. You deserve a second chance. | 0:42:52 | 0:42:55 | |
You have got a great career ahead of you. | 0:42:55 | 0:42:57 | |
Jeff? | 0:43:00 | 0:43:02 | |
I saw you physically push him out of the way. | 0:43:02 | 0:43:04 | |
It was heat of the moment! | 0:43:04 | 0:43:05 | |
You should know better! | 0:43:05 | 0:43:07 | |
-So should he! -I've spoken to Dominic and I've read through the notes. | 0:43:07 | 0:43:10 | |
He discharged a girl suffering from meningitis. | 0:43:10 | 0:43:13 | |
Yes, but the conclusive signs presented at a very late stage. | 0:43:13 | 0:43:16 | |
-So in my eyes, he did nothing wrong. -Great. | 0:43:16 | 0:43:18 | |
So you take his side of the story before you've even heard mine. | 0:43:18 | 0:43:21 | |
I'm not taking sides. I've read a factual account of what happened. | 0:43:21 | 0:43:26 | |
The facts don't tell the whole story. | 0:43:26 | 0:43:28 | |
Tom, I'm not undermining what you did for that girl. | 0:43:29 | 0:43:33 | |
You went with your gut, you responded quickly - great. | 0:43:33 | 0:43:37 | |
But shouting at Dominic in front of patients and members of staff, | 0:43:37 | 0:43:41 | |
-it's not on. -Oh, come on! -You are holding a grudge from years ago. | 0:43:41 | 0:43:45 | |
So just wind your neck in, | 0:43:45 | 0:43:46 | |
or I'll have to put you on a verbal warning, OK? | 0:43:46 | 0:43:49 | |
-Where am I going? -You're being transferred upstairs. | 0:43:58 | 0:44:02 | |
-Where's Danny? -We haven't seen him since your collapse. | 0:44:03 | 0:44:07 | |
Just try and rest, OK? | 0:44:07 | 0:44:08 | |
-Jodie! -Danny! | 0:44:12 | 0:44:16 | |
Mum. | 0:44:16 | 0:44:18 | |
You need her, yeah? I get that. | 0:44:21 | 0:44:25 | |
OK, after you. | 0:44:27 | 0:44:29 | |
Do I not even get a thank you for pulling you out of a hole today? | 0:44:48 | 0:44:52 | |
That's the way you see it, is it? | 0:44:52 | 0:44:54 | |
How else would you describe it? | 0:44:54 | 0:44:56 | |
I advised her to take some medication | 0:44:56 | 0:44:59 | |
-and come back if it got worse. -After the way you treated her today, | 0:44:59 | 0:45:02 | |
you really think she would have come back? | 0:45:02 | 0:45:04 | |
I treated her calmly and professionally. | 0:45:04 | 0:45:06 | |
She could have ended up dead in a shop doorway somewhere. | 0:45:06 | 0:45:09 | |
That's melodramatic conjecture. | 0:45:09 | 0:45:11 | |
Are you really telling me that you suspected meningitis? | 0:45:11 | 0:45:14 | |
I was putting her on observation. | 0:45:14 | 0:45:16 | |
Yeah, because you wanted to wind me up | 0:45:16 | 0:45:19 | |
and felt sorry for a young girl living on the streets. | 0:45:19 | 0:45:21 | |
-She had a fever! -It was a social concern, not a medical one. | 0:45:21 | 0:45:25 | |
That's rubbish. | 0:45:25 | 0:45:26 | |
We both missed the meningitis because at the time, | 0:45:26 | 0:45:29 | |
there were no obvious signs. | 0:45:29 | 0:45:31 | |
Now I'm man enough to admit that and move on, | 0:45:31 | 0:45:34 | |
but you're still slinging mud in all directions except your own. | 0:45:34 | 0:45:38 | |
Not once have you admitted even to yourself | 0:45:38 | 0:45:41 | |
that you let that girl down as well. Now, in my eyes, | 0:45:41 | 0:45:45 | |
that is the sign of a cowardly and incompetent doctor. | 0:45:45 | 0:45:49 | |
Tom, you OK? Tom, talk to me! | 0:45:59 | 0:46:02 | |
What happened to Tom? | 0:46:04 | 0:46:05 | |
I'd prefer not to comment. | 0:46:06 | 0:46:08 | |
Dylan, I need to know if there's a problem. | 0:46:08 | 0:46:10 | |
Hey, what's going on? What did she say? | 0:46:16 | 0:46:18 | |
Nothing. I asked to see her. | 0:46:19 | 0:46:21 | |
I know I walked away from Jay Kemble when he needed me. | 0:46:23 | 0:46:26 | |
I just didn't like his attitude. That's all it came down to. | 0:46:27 | 0:46:31 | |
I judged him, and I walked away. | 0:46:31 | 0:46:34 | |
What, and you told her that? | 0:46:34 | 0:46:36 | |
Yeah. I don't want you taking the blame for something I did, Jeff. | 0:46:36 | 0:46:41 | |
If this will help Nicole and her family | 0:46:41 | 0:46:43 | |
speed up the legal process, it's the least I can do. | 0:46:43 | 0:46:46 | |
I can get over this as a person... | 0:46:49 | 0:46:52 | |
..but I can't as a paramedic. | 0:46:54 | 0:46:56 | |
-You'll keep in touch, yeah? -Yeah. | 0:47:06 | 0:47:10 | |
Take care of him, Dix. | 0:47:14 | 0:47:15 | |
She just dug you out of a hole. | 0:47:23 | 0:47:24 | |
I was prepared to hand my notice in, you know. | 0:47:28 | 0:47:32 | |
I was prepared to accept it. | 0:47:32 | 0:47:33 | |
-I let you down. I'm sorry. -Just don't make a habit out of it, eh? | 0:47:41 | 0:47:44 | |
What the hell were you thinking? | 0:47:59 | 0:48:00 | |
That girl nearly died today because he's not a good enough doctor. | 0:48:00 | 0:48:04 | |
All he had to do was look in her eyes! | 0:48:04 | 0:48:06 | |
That's not the point. I told you to wind your neck in. | 0:48:06 | 0:48:09 | |
Assaulting a colleague is a disciplinary act. You've brought this all on yourself, Tom. | 0:48:09 | 0:48:13 | |
Go home. You're suspended. | 0:48:13 | 0:48:15 | |
Subtitles by Red Bee Media Ltd | 0:48:39 | 0:48:43 |