Family Matters Casualty

RADIO ON

BABY GURGLES

KNOCKING

Jade!

Jade!

Ben!

Hi, it's Dr Hanna for Mr Hanssen.

What, all day?

Did you send me this email about the hospital radio?

I mean, really, ten minutes' notice?

No, it's the first I've heard about this.

Well, no, I didn't. Yes. No, no. Yeah, OK, thank you. Bye-bye.

-There you go.

-Look at this. This is a memo off Hanssen.

He wants some DJ type knocking about with us all day.

"Friend of the family."

Translates, "daughter of one of your golf buddies".

Would all staff make themselves available

for on-air interview as necessary?

Didn't know they had a hospital radio station?

-Yeah, wait till you hear their motto.

-Killing me softly with your song?

I get knocked down but I get up again!

What happened?

What do you think happened? I'm behind on payments.

That'll need stitching for starters.

Just tell them you need a bit more time.

BABY CRIES

-Not now, Jess.

-It's all right, baby. Daddy's here...

I got a right kicking in the ribs and all.

What happened to your hand?

-They poured acid on it.

-Oh, Ben.

I need to go to hospital and get fixed up

No. I'll look after you.

I loves you, Jade. But with all respect, girl,

it's as much as you can do, warm baby milk, let alone look after me.

It's difficult. I'm so tired all of the time.

She needs a lot of looking after.

If you didn't smoke the profits, we wouldn't be having this conversation.

It helps me relax. I need sleep too.

We can't stay here.

They want a grand by 7pm and they know where we live.

You going to drive me to hospital? I'll go in, get patched up.

No. They'll want to involve the police.

No. They only do that for gunshot wounds.

I'll tell them I got mugged, didn't see who.

-But where are we going to go?

-I'll think of something.

-Isn't that Robbie Williams over there?

-Where?

Hi. How can I help?

Danni Barclay, Holby Hospital Radio.

I have an appointment with Zoe Hanna.

Oh, right. I'll let her know you're here. Loving that T-shirt.

-Thanks.

-That's Frank Miller era, isn't it?

You know your graphic novels.

Wow!

Noel loves comics, bless him. He's got more comics than friends.

Zoe. Sorry, Zoe. It's Danni Barclay here to see you at reception.

Do you realise this is it, our final week as students?

I know! I'm dreading the interviews next week.

Say hello before you go.

I'd like to show you my collection of Spider-Man collectibles.

I've got the entire series one, two and three trading cards set.

-I will.

-All right. There you go.

Did you just chat a girl up talking about a cartoon series?

We can't all play the "I'm a doctor" card.

Hi, I'm Danni Barclay, Holby Hospital Radio.

You'll have to walk with me. Tess!

This spreadsheet says that we overspent on locums last month.

-Could you take a look?

-OK, leave it with me.

Oh, Wayne.

I thought it would be good to interview you about your role as Clinical Lead.

Oh, it's just paperwork really.

Oi. Larry.

I warned you last time, any lip and we won't treat you here.

You'll get your sandwich and your tea,

but you let Linda and Robyn look after you.

-Understand?

-Yes, Doc.

-Now behave.

So I guess you must get some patients in here on a regular basis?

-People you get to know?

-Yeah, we call them frequent flyers.

Frequent flyers, that's good.

The NHS should issue loyalty cards.

We do. They're called repeat prescriptions.

-Staff Nurse Lloyd Asike this is Danni...

-Barclay.

From the hospital radio. She's with us all day.

Lloyd.

-Maybe I could interview you later.

-Cool. Sure.

Lloyd? Sam's patient in resus, who is it?

Middle-aged man, just out of hospital VF arrest.

Oh, excuse me!

OK, stop. Still no output.

How long?

We've done two rounds of CPR, not much of an end tidal.

We'll do a couple more cycles, but if there's nothing changed

we have to think about stopping.

Yeah, sounds reasonable.

Let me know if you get him back and then we can start cooling.

-How are things, Tash?

-Good, thanks.

-Great.

-Ah, Mac, thank you.

-All part of the service, Doc.

It all seems so calm in there.

Yeah, that's because he's intubated. If he wasn't, it's a different story.

Argh! Argh!

That's what I mean.

Ah, Zoe, it's fine.

I can amortise costs over my budget from last month.

-One day I'll get the hang of this. Thank you, Tess.

-My pleasure!

Ah, Louise. This is Danni from the Hospital Radio.

-Can you look after her?

-Want to talk to a receptionist?

-Sure.

I don't mean me. Wait there. I'll find Noel.

But you know how nosey doctors are!

The moment Jess makes a noise they'll want to check her over.

Next thing you know we're all caught up in the system

and we'll have doctors and social workers and health visitors all over us.

We already have a health visitor.

Wasn't she supposed to visit yesterday?

-She didn't turn up.

-She didn't turn up or you didn't answer the door?

Solicitor's next, Dad.

-You have to sign that paperwork. Did you bring it with you?

-Bring what?

-The papers.

-Yes. They're on the kitchen table.

Oh, Dad!

Ooh!

-Dad!

-Ow!

-Are you OK?

Dad!

CAR HORNS BLARE AND BRAKES SQUEAL

-Who does she think she is?

-Stay calm.

Hell, What's wrong with her?

Dad! Dad!

Leave it, Jade.

Jade, leave it.

It's all right, baby.

I've got me kid in here!

-You're going to kill somebody.

-Jade, slow down.

-Get off the road.

It's all right, Dad. It's all right.

-I'm having words with her.

-No.

Dad! We've got to get out.

Oh, my goodness!

Put it out! Put it out!

CAR ALARM WAILS

She's trapped. I've got to get her out of there.

No, Ben. We've got to go.

-Stay with Jess.

-Ben!

-Stay here.

-Let's get you out.

-Get my dad. Get my dad out.

Come on, mate.

Over. Come on. Come on.

-No.

-But why not?

We already spend all day clearing up mess as it is.

We're not going home to that.

-Apart from a bit of skin, they don't make any mess.

-No.

-Come on. Just a small one.

-No.

Well, I had one when I was a kid. Made me happy.

Jeff. We've already got a dog. We're not having a pet snake.

-RADIO:

-'Holby Control to 3006, emergency call, RTC and explosion

'involving several vehicles at Wicks Garage, Thorn Road.

'Incident Officer en route. Over.'

-That'll be Thorn Road over there, then.

-Nice.

SIREN BLARES

Ben, be careful.

Get back. Get all those people back.

This whole thing could go up. Just get back.

It could all go up!

My baby. My baby. Please, someone get her out!

OK, darling.

Oh, no. Maggie!

Is she OK?

Mags.

Mags. Mags, it's Jeff.

-Please get her out.

-I'm trying.

OK, all right. All right, I'm here. It's Jeff, sweetheart.

-Is she OK?

-What's her name, darling?

-Jess.

-Jess.

-All right. Are you Jess's dad?

-Yeah.

Right, come here for me, sweet. Sit down there.

There we go. That was brave of you, Dad.

It was stupid, but it was brave.

Right. 3006 to control.

Request four ambulances at Wicks garage.

We've got at least four confirmed casualties,

several walking wounded.

The area's open...

EXPLOSION

Dix! Dix, I need some help here.

All right, love.

Come on.

-It's my sister.

-Your sister?

-My sister, yeah. That's my dad.

-What, Billy?

-Billy, yeah.

Can you hear me, sweetheart? Billy?

-Pulse is steady at 70.

-It's my chest.

Right, OK. Let's have a little look, eh. Query seat belt injury.

There could be damage to internal organs.

Right, Jeff we need to prioritise. I'm going to take Billy in first.

OK, yeah, I'm not leaving her

Babe, you're not thinking straight. His GCS is 12, query chest injury.

-We need to prioritise this patient.

-I'm thinking just fine. I'm not leaving her.

The cavalry's here. Come on, mate. You know I'm right.

-My Ben was a hero. He should get in the ambulance.

-Jade.

I know, and I'll make sure everybody knows, all right?

Just stand back. Give us some room.

Let's get him up. One, two, three.

Noel will be more than happy to talk to you.

Of course. So how long have you worked at the radio station?

It's not really work. It's a volunteer thing.

But I'm applying for a journalism course.

If I can get some real stories I'll be more likely to be accepted.

Cool. You'll get good stories here. There's always stuff going wrong.

-Really? Like what?

-For instance, last week the...

Vending machine ran out of crisps,

there were no teaspoons in the staff room.

Noel, can you find Big Mac? I need him in resus.

Of course. Excuse me.

Right, this is Billy Collier.

He's been involved in an RTC at a petrol station.

Brief loss of consciousness, smoke exposure.

GCS has been 12 throughout. He's complaining of chest pain.

Query seat belt injury, concerned about intra-abdominal and chest injuries.

Plus he's my dad. OK, it's my dad.

Let's pull out a bed.

Pulse 70, BP 140 over 70, sats are 94%.

I've given him ten of morphine and I've got a litre of saline going.

Right, let's get him over on three, please. One, two, three.

There are five coming in, including a baby.

One of the others is Jeff's sister. This way, babe.

I don't know what I'm doing here. We should get Mags.

Yeah, yeah - she'll be on her way. Let them get on with it. They know what they're doing.

He's moving air OK.

Bilateral chest expansion with sats of 96 on oxygen. BP?

Just measuring now.

Some chest and abdominal tenderness.

Can we do some bloods please? Cross match four units.

And can we get hold of the radiologist for a trauma CT?

BP is 160 over 80, pulse 88.

Good air entry, no sign of a pneumothorax.

My sister's coming in next. She was in the car with him.

Margaret. Maggie, 52 years old, she's got a dislocated left elbow

and she's on non-steroids for her arthritis. What?

I'm standing you down. You're no longer on duty.

Can I get another line in, please. And a litre of saline?

-Shall we get Jamie or something?

-This is your dad?

-Who are you?

-Danni Barclay. Holby Hospital Radio.

-Doing a feature on the ED.

-Not now, love.

-This must be terrible for you!

-Did you realise when you got the 999 call

-Seriously?

Big Mac can you sort this woman out, please?

Ah, the young lady from the radio station.

If you want to know how this hospital works from top to bottom,

I suggest you have a chat with me.

And while we're at it, come this way.

Perhaps I could show you the peace garden.

It's very nice this time of the year,

Jamie, can I have a word?

Listen, I'm sorry to have to tell you this,

but Grandad and Aunt Mags have been in an accident.

-It's all right, love, your grandad's here.

-He's here?

Yeah, he's in resus.

He's fine. He's a little bit dazed and confused, but you know Billy. Could be his dementia.

Mags is on her way in now.

We can't. What do we do?

Nothing, really, mate. I think you need to call your dad.

Yeah. Yeah, of course.

I just heard. I'm so sorry. I didn't know they were family.

Jamie, I've called in a bank nurse. So take as much time as you need.

You OK? If there's anything I can do. Anything, just say.

Thanks.

Thanks.

Most people think that the doctors run the hospital, but no, no, no, no, no.

Everything would go ti... Well, would go wrong if it was left to them.

And the reason why? They never leave the ED, you see.

The porters, we're up and down those stairs all day.

You go from ED to the wards, from the wards to labs and back again.

Resus, X-ray, osteopathy, neurosurgery. No, no, we see it all.

Take, for example, a back-up at the CT scanner

or a staff shortage in bloods, we are always the first to know.

Mac!

See, you've got to keep your finger on the pulse.

Mac!

You've got to be aware of what is going on at all times.

MAC!

Ah, sorry.

-Maggie! Maggie.

-Get her through to resus, please.

-Linda, Robyn.

-Maggie, it's Jeff. Jamie's here.

-OK, bed one please, guys.

Smoke inhalation at the scene.

No obvious external injuries, but some respiratory wheeze.

We need to triage the parents, please.

-Nearly there.

-Ben turned out to be a bit of a hero. Saved Jeff's dad.

OK, well let me take her, give her a once-over.

Let's get her over on my count. One, two, three.

I've got her. I'll get the bag. Just watch your hand there.

Go with Linda and Robyn. I'll come and find you.

Get another line in and do FBCs,

U's and E's and a Venus blood gas.

There you go.

Mags, how are you, mate?

Jeffrey, what happened? Have you done your homework?

-Can I do anything?

-It's my sister. She was in the car with Billy.

-OK - Jamie, Jeff - I've got it.

-Right, come on, boys. Let's go.

There's still some wheeziness.

Let's give her 2.5 of salbutamol. OK. I'm not being mean. I'm sorry.

Hello, Maggie, I'm Sam.

Query dislocated left elbow, Sam.

Jeff, I've got it!

Let Sam deal with it.

-I was shopping.

-What's the last thing you remember?

Getting in the car?

There's no external injuries or obvious fractures.

Let's just keep an eye on her.

Right, can I get a CT of the neck and head, please.

Let's X-ray the elbow. If it's dislocated, we can reduce it here.

I'll leave this gel bag on while we organise an X-ray for you.

-Can you sort that out, Robyn?

-Of course.

-How's Jess doing? Can we see her?

-Yeah, as soon as I've fixed you up.

But I can speak to the doctor now, see how she is.

I'll be back in a sec.

I don't like this. We could have killed those people.

It wasn't our fault. You saw how she was driving.

Look. This could be good for us.

With Jess being so young, they might want her overnight.

-We could stay here. I could sort something in the morning.

-No.

I have another idea.

Well, your baby's doing well, and X-ray can take you now.

Would you like to see her? The doctor can explain everything.

You OK? Yeah. Yeah.

Shall I just wait for Ben, so we can both see Jess together?

-Just go and see her, babe.

-Yeah, OK.

This way.

-Can you take him to X-ray?

-Yeah.

-Thanks.

I'll be back here, Jade.

Hi.

It's OK. You can hold her hand if you like.

Yeah, yeah.

Hello, baby.

Now seeing as I need to observe her a little longer,

and that she's so young, I'd like to keep her in overnight.

Oh, no. We need to go home.

I know it's a shock your baby being in hospital, but...

I think Jade should have some tea, and we'll talk again.

-Can I just go back to Ben?

-Come on, I'll get you a cuppa.

-Jeff, your brother's here.

-Thanks.

What have you done now, you stupid sod?

I thought you were looking after him.

I recognise you, from...Christmas.

She has concussion. She might not understand you.

Well, what happened? Whose fault is it?

Who did this to you, Maggie?

It was an accident. I'm Dixie.

Oh, yeah, right.

When can we get them out of here? I've got a lot of work on today.

It's a bit more complicated than that.

Complicated? What's complicated about it?

It's just NHS bloody bureaucracy.

I'd have thought you two could've cut through that.

Suppose I'll have to sort it myself, as usual. Where's the doctor?

Hello?

Yo, blue eyes. Can I see me dad's doctor, please?

Nah, nah. The paperwork's done.

No matter what the council say, you just start pouring cement.

Oi, love. Doctor. Chop, chop.

Sorry, Dix. My Dad can be a bit full-on sometimes.

Was he like this when you were kids?

Well, he never let me beat him at Monopoly, put it that way.

You've never beaten me either. What you trying to say?

Do I have to do everything myself?

PHONE RINGS

"Solicitor."

Hello.

No. I'm afraid Billy's had an accident. He's in hospital.

Can I help at all? I'm his son.

Shall I just get him to give you a call when he can? Yeah?

Yeah, bye. Yeah. Solicitor.

Billy had an appointment today.

-He was supposed to sign his will or something.

-Sign what?

-His will.

Nah. He did that about three years ago. I helped him sort it.

So why's Maggie driving him to the solicitor to change his will?

Are you the doctor?

Yes, I'm Martin Ashford. I'm very sorry about what's happened.

Why is he still lying here, eh? Ain't we got a private room?

And Maggie, too. After all, it's family, isn't it?

This is resus. They need to stay here

till we're confident they've improved enough to move to a ward.

Don't flannel me, mate. If you ain't got the beds, just say so.

How much is it going to cost to make sure they don't end up on trolleys in the corridor?

I can assure you, they won't be ending up...

Yeah, what news?

-I'm sorry about my brother.

-Don't worry about that, Jeff.

Test results are back in. Let's have a word outside.

Do I have to do everything myself?

-Yeah, thanks.

-I imagine you're grateful towards the young man who helped at the scene.

-What the hell is this?

-Who are you?

Danni Barclay, Holby Hospital Radio. Dr Ashford, isn't it?

I was hoping to get an interview with you too.

Mr Hanssen said senior staff would be happy to talk.

I'm a bit busy right now, sorry.

You're in the way here.

I've got a minute if you want one? I suppose as a radio DJ you'll want to know about music tastes.

Well, I like ska. In fact I used to be in a band. We gigged in Germany.

-You made it in Germany?

-Well, we made it TO Germany...

It shouldn't be allowed. There's people sick in here.

-Jeff.

-Sam. This is my brother, Richard.

Dr Nicholls. I'm treating your sister.

Margaret's suffering from concussion and a dislocated elbow.

I'm very confident we can manipulate the elbow back into place here

once she's fully orientated. CT scans and neck X-rays have all come back clear

but I'm keeping her on half-hourly neuro obs until she's more aware.

Yeah, all right. What about me dad?

He's had a minor stroke sometime in the last few weeks.

It came up in his CT scan.

I think he's declining faster than he's letting on to you.

It's not unusual. He's not in the best of health.

-His ECG showed ST depression, a likely non-Stemi.

-What?

So I'm concerned, with his stroke,

his dementia and the accident,

he's likely to go on a rapid decline.

Did you ever discuss with him his feelings on long-term hospitalisation?

Me? No. We're not...

Maggie, my sister, she goes to see him every day.

She mentioned something about assisted housing.

-I'd like to know what else she's talking about. You know he's changing his will?

-Not now, Rich.

-Well, why didn't I know about that?

-Let's just get it fixed first, eh?

The baby's a little underweight and I'm concerned about the level of care.

So I'm going to give the paediatricians a call to see if they can stay in overnight.

You know, I don't think Jade's bonded with Jess.

She might have post-natal depression.

Yeah, OK.

Let's get them on a ward overnight,

let the paediatricians observe the whole family dynamic.

-Then we'd better give social services a heads-up.

-All right.

I'm a bit worried about Maggie.

What if she gets done for dangerous driving?

Don't even go there. I'm sure there's a reasonable explanation.

I recognise that number.

That's my mum.

He's tried ringing my mum.

But your mum's dead.

He likes to hear her voice.

Dad's been paying the bill since Mum died.

Sometimes he forgets she's gone. He leaves messages.

What's all this about Dad's will, him changing it?

Maggie, she deserves more, for looking after me.

We all look after you.

I need to sign it, Son. It's on the kitchen table.

Go and bring it here.

What have you been saying to the old man?

Nothing. It was his idea.

I told him you wouldn't like it.

-PHONE RINGS

-What is it now?

Can I have a word?

I'll get it, Billy.

Look, are you listening to me?

-Better be safe.

-Can't we take her home? She'd be better off in her own bed.

And we'll bring her straight back in if there's any problems.

Babies are very resilient, but they're also very vulnerable.

If anything went wrong, minutes would make the difference.

We don't both have to stay here, do we?

I hate leaving the flat empty.

You know what it's like round our ends

and you probably have to stay here anyways.

He needs to take it easy on his ribs, but he's fine.

The thing is, Jess is a little underweight.

Nothing serious, but I'd like to observe you two together...

Are you saying that I don't know how to look after my baby properly?

I'm saying nothing of the sort. I just want to help you.

It's fine. We'll all stay here tonight. Thank you.

That's great. They'll get you moved to a ward soon

and someone from plastics will come and see you, all right?

I told you we shouldn't have come here.

Now they're going to get the social involved.

It's not necessarily a bad thing, Jade.

But what if they take Jess away?

They won't. I promise. And tonight we'll be safe here.

Comfortable. All get a good sleep, and I'll sort something tomorrow.

I have a solution.

I found it.

Found it? What does that mean?

At the petrol station.

It belonged to that old boy. You saved his life and he owes you.

Look, there's only about 100 quid in here, anyways.

But there's also this.

His address.

-No way.

-Think about it, Ben.

Old boy like that is going to be insured up to his eyeballs.

I'm not going on the rob.

It's for Jess.

I always thought I hadn't met your brother

because you were embarrassed about introducing me to him.

Now I see it's the other way round.

Yeah.

Listen, mate, I think Ash might be right about Billy.

We've seen enough people in his condition.

I think we should be prepared.

Just weird...

seeing him so vulnerable.

Like all the fight's gone out of him, all that meanness.

At least he's done the right thing by Mags at last though, you know.

She's the one who's done the running around for him the last two years, going to see him every day.

He should sign that will. She deserves that.

I best go. I best go and get it, eh?

I'll go. You stay with your family.

Thanks.

Linda, is it OK for your couple to give a statement to the police yet?

-Yeah, it should be OK.

-Great.

-This way.

I thought you'd like Jess back.

Hey. I'm keeping her under observation, but she's doing well.

Come on.

Cuddles from mum and dad are the best medicine.

The police would like to take your statement about the crash.

Is that OK?

Can't we just wait till Ben gets back? He just stepped out for a smoke.

They just need to know what you saw.

-I need to rest.

-OK, you rest up.

Robyn, can you show them where to wait?

-Yeah, sure.

-Thanks.

-I'm guessing you're doing the same thing I am.

-What's that?

Hiding from Dad?

Yeah, something like that.

Um... I'm sorry about...

Oh, come on, mate, don't apologise. It's not your fault, is it?

He's just a chip off the old block, isn't he?

Very much Billy's son.

Billy was like Dad? To me he's always been...

..Grandad.

Yeah.

No, he's a...different generation.

Old school.

Maggie knows how to handle him, though.

Yeah, Dad too.

Do you know why he sent me to all those boxing lessons when I was a kid?

He said it would make a man out of me.

Listen, Jamie, he'll come around, you know.

He just needs time.

No, I don't think he will.

We've all pretty much known I was gay since my early teens.

A decade later, and he doesn't even acknowledge it.

It's like he's ashamed.

He never asks me about my job or my life.

All he asks is when am I going to start boxing again?

I think it was the only thing he ever approved of.

Yeah.

Well, I guess it was important to him, you know.

You'd think that today, of all days, he'd be pleased about what we do,

but he just can't help himself, can he?

No.

It's his loss though, eh? It's not ours.

Yeah.

I'm going to check how the patients are getting on.

-OK, mate.

-See ya.

-Jamie?

-Yeah.

We are all very proud of you, you know?

Me and Dix and Mags.

Very proud.

And your dad, well, he'll just...come round.

Thanks, Uncle Jeff.

Aunt Maggie, do you remember who the Prime Minister is?

If you tell me it's still that David Cameron, I'd rather have concussion again.

Yeah, she's definitely on the mend.

Good. I'll see about getting you a bed sorted out in cubicles.

How's Dad doing?

Well, I'm not ready for the Last Rites yet, love.

Oh, Dad. Never really understood that anyway.

"Do you renounce the devil and all his works?"

Seems to be a bit late in the day to start making enemies.

How's your swede? Do you remember anything?

There was this young couple, they were chasing behind us.

-They were chasing you?

-I think I must have cut them up at the roundabout.

Dad started having pains. I was distracted.

Jeff. My wallet, Son. Mum's photo.

Yeah, Billy.

What did they look like?

Oh, you know, that hoodie look. She had dark hair.

And this couple, they were in the accident?

Well, there was a couple there.

But the lad, he... Billy, your wallet's not there, mate.

I must have forgotten it.

No, you had it. You gave me money for the parking.

Wait a minute. Where are this couple?

-Come on, Rich, behave yourself.

-I want to talk to 'em.

Do us a favour. Have a look for that wallet, will you?

He definitely had it when he got back in the car.

DOG BARKS IN DISTANCE

Oh, the police need to talk to your patients.

Yeah, Jade didn't want to speak to them without her boyfriend.

I think she's got some issues.

If I can get her to open up a bit, we might be able to help her.

Quite the Mary Seacole.

Who?

-Look her up.

-All right.

-What are you looking at?

-Your pink stethoscope.

Don't suppose it matches anything else you've got on?

No, not today.

Oh, that's a shame.

Excuse me.

Are you the one who ran my dad and sister off the road?

-Take it easy, Rich.

-I don't know what you're talking about.

-She just told us. Where's your boyfriend?

-I don't know. He's...

-Everything all right?

-No. Everything is not all right.

This young woman is responsible for putting my father and my sister into intensive care.

I want her arrested!

-It were an accident.

-Where's Ben?

-It's attempted murder. That's what it was.

-No, please.

Ben? I saw him leave ten minutes ago.

-Ask her what happened. Go on, ask her.

-Nothing happened, I swear.

We're just trying to look after Jess.

Babies cost so much money. Please don't take her away from me.

Keep them away.

-OK, Jade.

-No-one's going to take your baby.

Can you give her some space?

-She's mad. Do you see?

-Take it easy, Rich, for crying out loud.

We're here to help you. We're not here to judge you.

Linda's right, mate. We fix people here.

That's all we do.

Everybody judges me. They're just looking for reasons to take Jess away.

No, we're not going to do that. We just want to help you. OK?

Come on. Pop yourself back up on the bed, eh? We'll sort you out.

I want Ben.

OK, well, why don't you tell me where he is and I'll go and find him?

PHONE RINGS

Hello.

Hiya, love. Yeah, I've got it.

Say that again.

The couple from the accident. It looks like they caused it.

The kid's nicked Billy's wallet and he's gone to round to his house.

So...

Ben, the lad with multiple injuries, not much of a threat to anyone,

he's going to knock off Billy's house?

Yeah. You need to get out of there.

No, I don't believe someone who behaved as bravely as I saw him do this morning would do that,

cos anyone who'd help strangers has got to be a good man,

a decent man, regardless of what's going on in his life.

Hello, Ben.

I'm sorry. I've never gone on the rob before.

I believe you.

It's just Jade, and Jess.

I've got to look after 'em.

I know.

It was an accident this morning. A proper accident.

Well, they do happen.

I'd be out of a job if they didn't.

We was on our way to hospital.

You didn't get that in the accident, did you?

I had to borrow some money.

Like... Down the ends.

Not proper bank money. And...

Listen, love. You should be with Jade and Jess.

Come on.

It's all fine, Jeff. It's all fine.

OK, I'll see you later, yeah. OK, Dix.

Right. Someone explain to me why my dad's still in resus,

me sister's in a cubicle, and the people who put them there

are still here receiving treatment paid for by my taxes.

-Dad!

-Shut it, Son. Shouldn't you still be in there helping? Eh?

What's the point of being a poxy nurse if you can't look after your own grandad?

-Hey. There's no need for that. He's a damn good nurse.

-What's it to you?

I'm not taking advice on my son from someone who spends their working hours dressed like a Smurf.

-Who is this bloke?

-He's my mentor, Dad.

Jeff, perhaps you'd like to take your brother somewhere quieter.

-Yes, of course.

-Hello. Who are you then?

-I'm Doctor Hanna. I'm Clinical Lead here.

-You're the boss?

-Not doing much of a job, are you, love?

-Rich, somewhere else, eh?

It's a complete shambles here. You getting all this, are you, love?

(Sorry.)

Waste of time, this is.

-Would you like to comment on your experience?

-No, I would not.

We know the NHS is screwed, but this is a joke. Seriously!

Is this is what you want to do for a living? You're just a glorified taxi driver.

And you, as far as I can tell, you just want to play nurse dress-up.

Do you know how hard I have to work?

Government cripples me on taxes, cripples me on VAT, regulations, red tape.

But at least I'm working for myself. I earn me own money.

I'm not just a state worker bee.

How do you think I feel when I go down to the pub

and I have to say, "Yeah, my son's a nurse"?

That's woman's work, that is.

Yeah, and you could do it, could you?

Pick up the smashed-up bodies, clean off the blood and puke, deal with distraught relatives...

I'm not talking to you. This is between me and Jamie.

-Cos I don't think so!

-You shut up!

As for that, I don't know what that's about. You and your marriage.

-You're such an ignorant man, Dad.

-You're not too old for a clip round the ear.

Come here!

No!

You want to watch yourself, Rich.

You're not getting any younger either, mate.

It's Mr Collier in resus. You'd better come quick.

OK, let's stop for a pulse check.

What's happening? Dad! Can you hear me?

-Dad!

-Maggie, you have to stay back.

Still no output.

OK - stand clear, everyone. Shocking.

Still no output. Two minutes of CPR, please.

-Fletch, let me.

-Jamie?

Please. I need to do this.

Yeah.

Come on, Grandad.

Come on, Grandad.

One more go.

Stand clear.

Shocking.

Still no output.

He's back in asystole.

Louise, have you seen that radio girl?

Last time I saw her she was outside when Jeff was arguing with his brother.

I don't know what Hanssen was thinking,

allowing her to wander round the ED like this.

Noel's been keeping a close eye on her all day.

I'm sure he knows where she is.

-Who, what, when?

-The radio girl.

Oh, Danni. Oh, she's nice.

I want to know what she's been recording. It could be misinterpreted. Have you seen her?

No, not for a while. Sorry.

Keeping a close eye on her?

The end tidal CO2 is less than one.

I don't think we're helping your dad here, Jeff.

I think we should stop.

If everyone agrees?

Yeah. Yeah.

Jamie?

Time of death, 11.11.

I'm sorry, Jeff, Jamie. I'm sorry for your loss.

I'm sorry, Dad. We did everything we could.

Yeah, I saw.

So is this what you do at work?

Every day?

Yeah.

Yeah. Yeah, this is what I do.

Yep. OK, thank you.

Doctor Hanna! Just the person I want to interview last.

About what?

About all the chaos in the ED today.

It would be good to get your reaction as Clinical Lead.

Today wasn't chaotic. Today was entirely standard.

People live, people die,

relatives get upset.

But that's what my listeners want, human interest stories.

The human interest part of your story isn't the relatives. It's my staff.

-You want to get on a journalism course, right?

-Yeah.

Don't do what everybody else does. Don't sensationalise.

It's lazy journalism and everyone can see right through it.

You'd be better talking to my staff, the people who deal with this stuff day in, day out.

Hear THEIR voices.

Do you understand what I'm saying?

Yeah. What seems like chaos to the rest of us

is just a normal day at the office for you.

And that's your story.

Oh, good call today with Jade.

I hope she's going to be OK.

I hear it's a difficult time for women between the ages of 18 and 55.

Normally I insist on a man buying me a drink before he gets to insult me.

As you're married, I'll let you off.

Technically, I'm divorced.

Well, why do you still wear your ring?

It's a long story. And if you're interested,

-I'll be in the pub to tell you it later.

-OK.

We'll have to wait till the swelling goes down to see if it's broken.

-I'll get you something for the pain, all right.

-Yeah.

Nice feint, Son.

I'm glad those boxing lessons were useful.

I'm glad I've done something that pleased you.

What you were doing in there...

..I wish your grandad could have seen it.

He'd have been proud of you.

What about you, Rich?

Proud of your boy?

Look... You know us Colliers. We don't say much.

It was Dad's way.

Well, he's dead now, ain't he? He's dead.

Things are going to be different.

The way you got stuck in, in there.

You know, you want to come down to the pub with me some night, Son,

explain it to the boys.

They're always asking exactly what it is you do

and I can never really explain it.

I'd love to, Dad.

But understanding what I do...

You have to accept who I am.

Right, I'm going to check on Mags. I'll leave you to it.

-There you go.

-Thank you.

Sorry I didn't get back sooner.

What's that?

Oh, it's Billy's will.

It's all right. He told me about it. He said he was going to sign everything over to you.

But I think he's right, we have to make that happen.

Yeah. He changed it last week.

I thought you were going to sign it at the solicitor's this morning?

No, that was a funeral cost care plan he was taking out.

The will, he signed that last week.

No. What do you mean, funeral cost care plan?

It's OK, Jeff. He knew he was dying.

He got what he wanted, to stay in his own home till the end.

Are you all right?

Yeah. My dad's just asked me down the pub.

He's never taken me for a drink in his life.

It'll never happen, but it's nice to be asked, I guess.

Do you think you'll be all right for next week's big interview?

Yeah. Yeah, I'll be fine.

Anyway, I need a drink.

Come on. I'm buying.

Considering everything that's gone on today,

there's something we need to discuss.

What's that, then? I get to have a pet after all?

No. You punching out a relative on hospital premises.

Yes, I know, not good.

I should report you,

file disciplinary charges.

But you were off duty at the time.

And if you hadn't decked Richard when you did

then I probably would have done, so we'll call it quits, eh?

Yeah. Yeah, quits.

-So, er...

-No. No snake.

-RADIO:

-'You're listening to me, Danni Barclay, on Holby Hospital Radio.

-'This next song goes out to all the people in the emergency department.'

-Two lumps, please.

# I get knocked down but I get up again

# You're not ever gonna keep me down

# I get knocked down but I get up again... #

There are three of our finest canine specialists.

There's feds all over the estate looking for us.

-Someone grassed us up.

-It wasn't me, I swear.

I don't feel so good.

-Stay as still as you can. He's more tachycardic.

-Get your hands off me!

Joe!

If the cops go after Carlo and Dex because of Joe, they'll kill him.

Right, he's lost a lot of blood

and he'll need a unit of O neg straight away.

-All right, go for it.

-You serious?

Subtitles by Red Bee Media Ltd