Between the Cracks Casualty


Between the Cracks

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Transcript


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Let's get a surgical review just to be on the safe side.

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Seriously?

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F2s rush in where surgeons fear to tread.

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You sure you know what you're doing?

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For the last time, yes.

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Half a centimetre to the left, he could have bled out in cubicles!

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It's about time people realise exactly what I am capable of.

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It can't have been easy switching to be a doctor.

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-It wasn't I had to prove myself.

-I know exactly what you mean.

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You know that's the first time you've asked my advice.

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Sorry, it won't happen again.

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No, no, I want you to. Whenever you need to.

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Justin!

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Justin!

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Justin, please, Justin!

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Justin!

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Justin!

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PHONE RINGS

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VOICEMAIL INSIDE: 'There's nobody in right now...'

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ALARM SOUNDS

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Thanks for the heads-up, appreciated.

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Yeah, I'll let Dr Hanna know. Thanks.

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-CCG are visiting.

-Who?

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Clinical Commissioning Group, GPs.

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-They pay our wages.

-When?

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This morning. They're doing the wards first, we need to make a good impression.

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We need to move people through quickly. I'll let the rest of the team know.

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Holby City ED, Louise Tyler speaking.

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-Louise, you said I had post?

-Yeah, hold on.

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Nothing else?

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No, that's it. Oh, and the CCG are coming, Dr Ashford

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wants us to be at our best.

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Of course, what other way is there?

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Sorry. Sorry. It's very busy.

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-I was just... I should go.

-What was your name?

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Grace, Grace Fraser.

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Excuse me, I've been waiting a lot longer than this lady.

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We called you 15 minutes ago, I thought you'd left.

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-Sorry, I didn't...

-You're next.

-It's...

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No, no you're now.

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Fletch, Grace Fraser.

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Can't you wait for another triage nurse? I'm sorry, it's just

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-I'm supposed to be at home.

-It really doesn't matter.

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You know what? Always time for one more. Let's go.

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£2.70.

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-38p?

-So where does it say this is a charity shop?

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70p.

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Louise, look, you've got to file them alphabetically!

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It's the little things they'll notice, the details.

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-That's what I was going to do.

-What's up with him?

-Missing Big Mac.

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You do have other friends, right? You're not that sad, are you?

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-Tell me you're not that sad, cos that's tragic.

-You need to take your mind off it.

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Yeah, you could organise something. You're good at organising things.

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-Like, a curry? Or a pizza.

-Or a gig? Or paintballing?

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-Do you know how dangerous that is?

-What do you want to do, then?

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I don't know. I like bowling.

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-Suppose I could organise a staff outing.

-Sweet, I'm in.

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-Nice one. Max?

-Yeah?

-Cubicles.

-Yeah.

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Elisa is going to take you up to x-ray.

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-Can't you just put some Steri-Strips on it?

-Well, it's an open wound

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and we need to make sure there's nothing left in it.

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Thanks.

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I'm done.

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Fletch, do you fancy bowling tonight? Staff outing?

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Mate, I've been on since last night. I am going home to bed.

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Anyway, I'd only beat you all and embarrass you.

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Fletch, any chance you could stop on for a bit?

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Oh, Charlie I was just going home, mate.

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My neighbour's just phoned, boiler's burst.

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Kitchen's flooded, I'm desperate. Please?

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Yeah, go on.

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You're a good man, thank you.

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Listen, don't forget we've got the GP Commissioning Group paying us a visit.

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So you need to keep a really close eye on things.

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Try and move some patients up to the ward.

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In fact, have a word with your mates on the ward, see if they can do discharge rounds.

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Are you sure it should be me?

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Yeah, yeah. I know you won't let me down.

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You know I'd kill you if you did.

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Any spare change? Any spare change, please?

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20p? 10p?

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10p? Don't set your sights too high.

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Sorry, mate.

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It's just you gave up too quick.

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Tidied yourself up, you've got to look a bit rough.

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Put on a sad face, or get yourself a dog.

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-People might not like you, but everyone likes a dog.

-Get lost.

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I said I was sorry, didn't I?

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I'm Skelly.

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Here...

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have this.

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Where you from?

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Where you going?

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You living rough?

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How long?

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A while.

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And you still don't know how to beg? Lucky you met me.

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-You got a name?

-George.

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Why you running away, George?

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Didn't like the place I was in. Didn't like the people.

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You in care?

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Let's get you something proper to eat.

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-My house is around the corner.

-I don't know, I...

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Look, I believe in karma.

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If I help you, help'll be there when I need it.

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And you remind me of my little brother.

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Come on.

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Morning. They said you were at the dentist. You've got cubicle two,

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Lily's in there with a patient called Grace - being a right mardy cow.

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-Who, Grace?

-No, Lily.

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What did you shower with this morning?

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Lager? Go and chase up on the patients' bloods.

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-Please.

-Bloods.

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Will this take long?

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Depends if you want me to do a good job or not.

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Do you feel that? OK.

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We don't seem to have the name of your GP.

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I haven't got one. It doesn't matter, does it?

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You really should register with a GP.

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How about now, do you feel it now?

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Good.

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How did you do it?

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I dropped a glass at breakfast.

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I stumbled and hit my head. I was tired.

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Toothache, I couldn't sleep.

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Do you normally have trouble sleeping?

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-Always. I took some tablets, made me drowsy.

-What tablets?

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-I don't know, the dentist prescribed them.

-Do you have them with you?

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-How many?

-Two, three maybe. Does it matter?

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Might be why you banged your head.

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That was nothing. Really, nothing.

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And what about you? Did you have toothache?

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-Dentist?

-It was just a check-up.

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You should have asked them to clean your teeth. Bloods?

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-They weren't ready.

-How about now?

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How are you even awake? You had less sleep than me.

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Three alarms, two energy drinks and a double espresso.

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Plus, ah...you're a lightweight.

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-I thought you were in CDU?

-Yeah, I am.

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I'm looking for a pint-size pain in the backside.

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-Answers to the name of Alice, have you seen her?

-I'd prefer it

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if you wouldn't refer to patients like that in a treatment area?

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-Who are you, the nurse police?

-Actually, today I'm Charlie.

-Oh, God help us.

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Thanks very much.

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Anyway, she's not getting very far. I've got her shoes.

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-Who is she, then?

-I don't know. She was found wandering the streets

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last night with a minor head injury.

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No ID, says she doesn't know who she is.

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Waiting for a psych assessment,

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she wants to leave and we can't let her.

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I know how she feels.

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-Listen, Max, can you empty the bins?

-But...

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Mate, I need you to stay on top of it.

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So what was the care home like you was in?

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Jarg, won't even notice I've gone.

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Best off without them.

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Oh...

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I've lost my key.

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They said they'd be out for the whole day as well.

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Have you not got a spare? Under the mat or something?

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Nah.

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Window's open up there.

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I'll give you a leg up, reckon you could squeeze through?

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Blood results.

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You took nothing else besides the tablets?

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Might have had a little drink, help me sleep.

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And you definitely didn't take more than three?

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I don't...could have been two...

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or maybe four.

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When did you take them?

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Half nine, quarter to one. Is it really important?

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-I'm here about my hand.

-We'll need to run another test.

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-So how much is a little?

-What?

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You said you had a little drink. What's that? A glass of wine?

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Two? Three? More?

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You know how it is once you open a bottle.

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What, every night?

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I'm not an alcoholic. I just need help sleeping.

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And why can't you sleep?

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Noisy neighbours. I am fine.

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If you can just dress my wound, I'll stop wasting your time.

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You're not wasting my time.

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I'm just saying it would be nice to know how many pills you took.

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Obviously not enough!

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That's not something to joke about.

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I'm sorry, I know. Course.

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I just want to go. Please, can I go now?

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Can you lift yourself up, George?

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That's it, that's it.

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You all right?

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Yeah. Atta boy.

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Well done, Georgie.

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Jack pot, George.

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What does your dad do?

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Cleaning business. Started from nothing.

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He did good for himself.

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Yeah. Not too shabby.

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Here you are.

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Make yourself a Scooby snack.

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-Morning.

-Ash is looking for you.

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I'm not due on shift for another hour.

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That GP group's visiting the hospital today, the CCG.

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Today?

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They can't just turn up, they have to book an appointment.

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Like when you see your GP.

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Just try and relax.

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They can do exactly what they want, they hold the purse strings.

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Well, they'll just have to take us as they find us.

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OK, there we go. We'll just get that dressed for you.

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Thank you.

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We have to impress them. Be prepared.

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We're an emergency department, we're always prepared.

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Then why were they so many breaches? Why were four ambulances unable to offload their patients

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on Saturday night? This is what they'll be asking.

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Because we're understaffed, because we're about quality of care, not money, because...

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-30% of your patients don't need to be here.

-Why are they here?

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Because they can't get an appointment with their GP!

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You can't say that. Get them onside.

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Here, made one for you.

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For me, yeah?

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Thanks, mate. Cheers.

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TV IN BACKGROUND

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Going to run myself a bath.

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Get some hot water before my sisters get back.

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Have seen my notes?

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There's something going on. I'm thinking depression.

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We should keep her in, SAD PERSONS.

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Very sad, as sad as I am having to work near you.

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-Can you use deodorant tomorrow?

-Thanks, Lily.

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-Dr Chao, can you give me a rundown of your patients, please?

-I haven't done anything wrong.

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I didn't say you had, just tell me about them.

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OK, Stanley, 52, dehydration and acute headache.

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Stanley Barnett? He's a frequent flyer, that'll be a hangover.

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So advise regular fluids, paracetamol and discharge. Next?

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Grace Fraser, hit her head, laceration to left palm.

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She'd taken painkillers for tooth ache, which made her drowsy.

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-Just got her bloods back.

-What's your assessment?

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Her levels are a bit raised, but below the treatment line.

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-She also seems a bit sad.

-Sad is not an assessment.

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-There's nothing acute going on.

-Right, so you've assessed her?

-Yes.

-Happy to discharge?

-Yes.

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Great, cos I could do with the bed. Have you seen Charlie?

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I'm Charlie. His boiler burst.

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Oh, right. OK, well, CCG...

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-Sorry. Nat?

-Fletch.

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Listen, sorry, love, but I've had to pull a double shift.

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Well, Charlie asked me.

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And, well, I've already said yes, love.

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Can you just not have a go at me about it, please?

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Talk to you later. I love you, bye.

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-Fletch?

-Sorry.

-How is your wife?

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Pregnant and paranoid. She's a laugh a minute.

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-Right, the CCG are coming today.

-Yeah, I know.

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Oh, so you know? We've got to keep the place tidy, clean,

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-professional, calm. Think you can do that?

-Yeah, course.

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And can you keep your nurses in check? Jamie was late again.

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Weren't you? And no more personal phone calls today, Fletch. None.

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I don't understand why I can't just go.

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You hit your head. I'd prefer it

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if you were discharged with a responsible adult.

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Now, is there anyone we can call?

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Justin Baker.

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Can we have his telephone number, please?

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What's your relationship with him?

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He's a friend.

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This isn't your house, is it? Is it?

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-You needed some food.

-I'm not a thief.

-Oh, come on.

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A couple of slices of bread and a bit of cheese and ham?

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It's not right, it's someone else's things. It's robbing.

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'Have you left the TV on?'

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-INSIDE:

-There's someone upstairs!

-Call the police!

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Oi!

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-My ankle!

-Oi!

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Come on!

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Yeah, well why don't you try and look behind you?

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Hey! Watch where you're going.

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Hiya, mate, I'm a paramedic.

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-Do you want me to look at that for you?

-I think I might have broken it.

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-How's he doing?

-It could be broken.

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This didn't happen just now, did it?

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-What did you do then?

-He fell on it.

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Nasty. So what are your names?

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He's Rory McLaughlin and I'm Mickey Burns.

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OK, well, you're coming with us. Come on, we'll take you in.

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You going to be all right to walk?

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Here you are, mate.

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-Do you know Martin Platt?

-From Coronation Street?

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He sold me some jam.

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Oh. That's unusual. Wait, you're Alice, right?

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Can you remember where you saw him. It's just I am a huge fan?

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I don't know. Have you got a pound?

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I want to get the bus home. The 21.

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-Do you know where you're going?

-I don't know where it is.

-Right.

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She keeps stealing my shoes! You're not having them.

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I don't want to keep them, believe me. Right, this way.

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Doesn't cost anything to be polite.

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She's cut her hand, had stitches.

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She also has a small bump to the head.

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She really shouldn't really be left alone for the next 12 hours.

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-Grace?

-Right, here is a handout about stitches.

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You need to register with a GP

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and the practise nurse will be able to remove them.

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-I can't keep doing this.

-Sorry.

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-Why have you discharged her?

-There is no reason to keep her.

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What, apart from the bottle of wine every night? The obvious depression,

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her not sleeping and the jokes about the pills?

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I made my assessment.

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You read my notes? Did you do SAD PERSONS?

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-Being sad isn't an assessment.

-No, but the SAD PERSONS scale is.

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Did you run it through with her?

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Of course. She didn't register, not enough.

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Are you sure about that?

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You know, I thought you were supposed to get help on things like this.

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You've been gossiping about me again, haven't you?

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Zoe reviewed the case and she agreed.

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I didn't want them to call you. I'd never call you myself.

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Yeah, but you do, though, don't you? If it's the cat,

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or the hot water tank. The fuse box.

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Look, I'm sorry.

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I can't do it. Not any more.

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I've got a girlfriend - Suzie. It makes her feel uncomfortable.

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You calling, me seeing you.

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I haven't seen you for two months. I haven't asked for anything!

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Look, I'm sorry, she doesn't like it, OK?

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It's not like there's anything keeping us together.

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You saved any lives yet?

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Couple of hundred. But you know me, don't like to boast.

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You got time for a coffee?

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No chance. Zoe's got us running round like maniacs.

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If you could stop bringing in patients, that might help.

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All right, I'll let ambulance control know.

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Remember what I said about your date of birth?

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12, 11, 98?

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12, 10, 97.

0:20:590:21:03

You're 16. You tell them we were playing football. Keep our heads down and

0:21:030:21:07

-get out before they call the cops or social.

-Why, what'll they do?

0:21:070:21:10

Rory, can I get your date of birth, please?

0:21:100:21:13

12, 10, 97.

0:21:130:21:14

Hey, you two fancy bowling tonight?

0:21:160:21:18

-Count me in.

-Nice one.

0:21:180:21:20

Not me, once got my fingers stuck in a bowling ball.

0:21:200:21:23

Never again. My right hand swells up just looking at one now.

0:21:230:21:28

Cheery. Thanks for that, Norman.

0:21:280:21:31

Are you inviting every single staff member?

0:21:310:21:33

No, not everyone. Might not have asked Lily.

0:21:330:21:36

Well, that's just petty.

0:21:360:21:37

No, not learning one of your co-worker's names is petty.

0:21:370:21:40

You've got to be more positive, Gracie. See this as an opportunity.

0:21:430:21:48

No ties, no commitments.

0:21:490:21:51

You can do whatever you want.

0:21:530:21:55

I don't want to do anything.

0:21:550:21:56

If I did, don't you think I would?

0:21:560:21:59

-I tried getting up this morning. Look what happened.

-Yeah.

0:21:590:22:03

-I don't want you coming in.

-Well, the hospital said...

0:22:030:22:06

Yeah, my sister's coming round. She should be in by now.

0:22:060:22:09

DOORBELL RINGS

0:22:310:22:33

You robbed them! They'll think I did that!

0:23:020:23:04

-I hardly took nothing, they won't even notice.

-You just used me.

0:23:040:23:07

You looked at me, thought I were a right mug.

0:23:070:23:09

-I was trying to help.

-Yeah, course you were.

0:23:090:23:10

Come on, did you seriously think that place was my gaff? Look at me.

0:23:100:23:13

Do I look like I come from a place like that?

0:23:130:23:15

-I didn't mean you to get hurt.

-We'll do what you said, keep our heads...

0:23:150:23:19

-I'm Dr Nicholls and this is Fletch. Which one of you is Rory?

-Him.

0:23:190:23:22

So that makes you Mikey. Right, let's get your arm sorted.

0:23:220:23:26

It's all right, I'll keep that.

0:23:260:23:29

Your finger isn't fractured, just dislocated.

0:23:290:23:31

-Are you allergic to anything?

-No.

-Good.

0:23:310:23:34

I'd like you to breathe in this Entonox

0:23:350:23:38

while I manipulate it back into place.

0:23:380:23:39

-Give us a bit.

-Will it hurt?

0:23:390:23:42

Not as much as it does now. I'll go on five.

0:23:420:23:45

One, two...

0:23:460:23:48

-three!

-HE GRUNTS

0:23:480:23:50

-Is he all right?

-It's all done. Yeah, he'll be fine. Let's strap this up.

0:23:500:23:54

Does this hurt?

0:24:000:24:03

How about this?

0:24:030:24:04

-Yeah.

-How did you do this?

0:24:040:24:07

-Just playing football.

-On concrete or grass?

0:24:070:24:10

Grass. In the park.

0:24:100:24:12

We'll get that x-rayed for you, see what's going on.

0:24:140:24:17

Let me have a look at your back.

0:24:170:24:19

Oh, certainly isn't your day. And how do you do this?

0:24:230:24:27

-Told you, he was playing football.

-You said he was playing on grass.

0:24:270:24:32

Yeah, and then he ran into the goal post.

0:24:320:24:34

Pretty lethal goalpost.

0:24:340:24:36

Right, that needs cleaning and dressing.

0:24:370:24:40

OK, you're done.

0:24:400:24:42

I'll sort that x-ray out for you now.

0:24:420:24:45

There's no way he's 16.

0:24:470:24:48

There's no way he was playing football.

0:24:480:24:50

Try and get them apart?

0:24:500:24:52

-Do you want a coffee?

-No.

0:25:070:25:10

What was the joke Grace made about the tablets?

0:25:100:25:13

-That she hadn't taken enough. Why? Has she come back in?

-No.

0:25:140:25:18

Oh, really? Well, I might have to start telling them

0:25:210:25:24

just how unco-operative certain departments have been,

0:25:240:25:27

starting with your own. Yes!

0:25:270:25:29

Dr Ashford, can I ask you a question?

0:25:300:25:34

The erm...the SAD PERSONS scale.

0:25:340:25:36

How much should someone score for you to keep them in?

0:25:360:25:39

Any more than six and I'd be seriously concerned for their mental health...what they might do.

0:25:390:25:44

Problem?

0:25:440:25:45

I had a patient. Dr Hanna asked if I'd assessed her,

0:25:450:25:49

I treated everything I was presented with,

0:25:490:25:51

but I didn't do the SAD PERSONS assessment. I think I should have,

0:25:510:25:55

but I discharged her. I don't know what to do.

0:25:550:25:58

What would you estimate her score?

0:25:580:25:59

I don't have all the facts. Five, possibly six.

0:25:590:26:03

Does she have any old notes?

0:26:030:26:04

Talk to Louise, see if she can help. Might be nothing to worry about.

0:26:060:26:09

Let's sort your back out. Lean forward.

0:26:120:26:15

Why don't you go and grab yourself a cup of tea?

0:26:150:26:17

No, ta. Rory wants me to stay.

0:26:170:26:19

Leamington United?

0:26:220:26:24

You really do fancy the underdog, don't you?

0:26:240:26:26

Mind if I have a word?

0:26:260:26:28

Just spoken to the paramedics who found you.

0:26:280:26:30

Said a car nearly ran you down, I'll need to take a statement.

0:26:300:26:33

Well, I've got to take him up to x-ray,

0:26:330:26:35

so he'll be free in about an hour.

0:26:350:26:37

Lean forward again.

0:26:370:26:39

-This won't take long I'll take you up in about ten minutes, OK?

-Nice.

0:26:420:26:46

Just me and him. Health and safety.

0:26:470:26:49

But you can keep an eye on all his stuff.

0:26:490:26:52

Get a few dodgy characters around here.

0:26:520:26:54

DOORBELL RINGS

0:27:230:27:25

Grace?

0:27:350:27:36

I know you're in there, Grace.

0:27:380:27:40

Turns out she is registered with a GP, so I got them to fax her records over.

0:27:540:27:58

They've had concerns about her too

0:27:580:28:00

because she was diagnosed with depression about nine months ago.

0:28:000:28:03

The GP was really helpful, that's his mobile and

0:28:030:28:06

he's expecting your call. I hope you don't think I overstepped the mark.

0:28:060:28:09

Not at all. This is exactly the kind of resourcefulness that will

0:28:090:28:13

really impress the CCG.

0:28:130:28:15

If only all our receptionists could show the same initiative.

0:28:150:28:18

Wouldn't you agree, Neil?

0:28:180:28:19

Resourceful.

0:28:200:28:21

Yes, and not part of our job. Lily not coming.

0:28:210:28:26

Jealousy is such a petty emotion.

0:28:270:28:29

CAT MEOWS

0:28:450:28:48

Good girl, Misty.

0:28:480:28:49

So after you diagnosed depression, did you offer counselling?

0:28:550:28:59

Anti-depressants?

0:28:590:29:01

No-one thought to follow it up?

0:29:010:29:04

Don't you think you should? Maybe run a SAD PERSONS assessment?

0:29:040:29:07

Refer her for CBT?

0:29:070:29:09

No, that's fine thanks.

0:29:110:29:13

Justin? It's Dr Chao here, I need to speak to Grace.

0:29:290:29:33

Her sister? Can I have her number?

0:29:340:29:37

Does Grace have a boyfriend, a husband?

0:29:400:29:43

Justin?

0:29:450:29:47

When did you break up?

0:29:500:29:51

No, just routine. Thank you.

0:29:530:29:56

Doctor Chao, another of your patients is about to breach.

0:30:030:30:06

So have you known Mickey long?

0:30:100:30:11

Rory?

0:30:150:30:17

You all right, Mate?

0:30:200:30:23

I can't... I don't...

0:30:230:30:25

OK, try and relax, take some deep breaths.

0:30:270:30:30

There you go, slow it down.

0:30:320:30:33

Feeling better?

0:30:370:30:38

Good lad.

0:30:410:30:42

-So what was all that about?

-Just don't like x-rays.

0:30:420:30:46

Kel.

0:30:460:30:48

There's really nothing to worry about. You're going to be fine, all right?

0:30:480:30:51

I'll look after that. until you come back.

0:30:510:30:54

15.

0:31:020:31:04

PHONE RINGS

0:31:090:31:11

Hello?

0:31:140:31:15

Mr Jones, I'm sorry about Misty.

0:31:160:31:19

It's... I'm going away.

0:31:190:31:21

I needed somebody to look after her. I can't...

0:31:210:31:24

I can't take her with me.

0:31:260:31:27

No, I need to... I have to go now. Thank you.

0:31:290:31:33

Thanks.

0:31:480:31:49

See? Not as bad as you thought, eh, George?

0:31:520:31:54

Yeah, it was OK.

0:31:540:31:55

Yeah, your bag fell open and your bus pass came out.

0:31:560:31:59

-So, you're George Thorne, aged 15...

-I'm 16.

0:31:590:32:03

So what are you? A runaway?

0:32:030:32:04

-No, I'm with my dad, he's at work.

-OK, what's his number?

0:32:040:32:07

Don't know. He lives at 1 Straw Plait Way, Holby.

0:32:070:32:10

His name's Michael Thorne.

0:32:100:32:11

Why would you lie about your name?

0:32:130:32:15

And why are you so scared about the police?

0:32:160:32:19

Don't tell me you're not, cos every time you've seen one you've jumped out of your skin.

0:32:190:32:22

Don't want to be at my mum's.

0:32:240:32:26

-I want to stay at my dad's.

-Right.

0:32:260:32:29

So why's Mickey so scared?

0:32:300:32:32

I don't know, maybe they picked on him. He's my mate,

0:32:320:32:34

he's all right. He's looking out for me.

0:32:340:32:36

Well you need to get yourself another mate,

0:32:360:32:38

cos this one is doing a shocking job.

0:32:380:32:40

-She'd score at least seven.

-And she was hiding it? Not good.

0:32:420:32:46

-What did her GP say?

-They diagnosed her with depression,

0:32:460:32:48

suggested counselling, which she didn't attend.

0:32:480:32:51

They also prescribed anti-depressants which she never collected,

0:32:510:32:55

her GP never followed it up.

0:32:550:32:57

They've got hundreds of patients, they can't follow them all up. What do you want to do?

0:32:570:33:01

I should get her back in, she's alone and vulnerable.

0:33:010:33:03

-Have you got her number?

-Yes, her sister gave it to me. She's worried,

0:33:030:33:07

hasn't seen her in months.

0:33:070:33:08

Call her. If you need to, call the police. "Concerned for her welfare."

0:33:080:33:12

OK. What about Dr Hanna?

0:33:120:33:14

You've got new information, you're just following it up.

0:33:140:33:17

I'll stand by you.

0:33:170:33:19

Mr Jones?

0:33:330:33:34

-Dr Chao?

-I'm sorry, but I wondered if you could come back and see me?

0:33:340:33:39

Not really,

0:33:390:33:40

I'm kind of in the middle of something right now.

0:33:400:33:43

I shouldn't have discharged you, I don't think you're very well.

0:33:430:33:46

I feel fine.

0:33:460:33:48

I really would prefer to see you. I'm concerned.

0:33:480:33:51

Worry about your other patients.

0:33:510:33:53

You're hurting, Grace. And those pills won't make you feel any better.

0:33:530:33:56

Yeah, well, you don't have to worry about me any more.

0:33:560:33:59

Where are you? Grace, where are you?

0:33:590:34:03

It doesn't matter.

0:34:040:34:05

I know what you're going to do, and, believe me, it matters.

0:34:050:34:08

What about the person who finds you, finds your body?

0:34:080:34:10

-Have you thought about them?

-I have to go now.

0:34:100:34:13

Grace, do you know what today is? My birthday.

0:34:130:34:17

And if something happens to you and I didn't stop it,

0:34:170:34:21

I'll never enjoy a birthday ever again.

0:34:210:34:24

It'll just remind me how I failed you.

0:34:240:34:27

Grace?

0:34:270:34:29

DIAL TONE Grace?

0:34:300:34:32

Smart move, saying it was your birthday.

0:34:400:34:42

I lied. Didn't work, though, did it?

0:34:420:34:45

-Ash, you're needed in resus.

-OK.

0:34:450:34:47

I need you to track this phone now.

0:34:510:34:53

Er, I'm here on other business.

0:34:530:34:54

What, just standing around for half an hour?

0:34:540:34:58

Officer 232, I have a vulnerable patient

0:34:580:35:01

who's at risk of doing something seriously stupid to herself.

0:35:010:35:04

-What?

-If you don't track this phone now,

0:35:040:35:07

I'm going to hold you personally, and I mean personally, responsible.

0:35:070:35:10

I think she's going to kill herself.

0:35:100:35:13

How are you doing, Alice?

0:35:260:35:28

I want to go home.

0:35:280:35:30

I don't know where it is...

0:35:310:35:33

Yeah, I know, I've been working on that.

0:35:330:35:35

You said you took the 21 bus, right? I got a timetable here.

0:35:350:35:38

We could go through it, see if it rings any bells?

0:35:380:35:41

I'm not allowed to go.

0:35:410:35:42

No, they want me to, they want me to stay here.

0:35:420:35:45

-No, I know, I'm saying I'll help you.

-No, they want me to stay here.

0:35:450:35:49

He knows who I am, he's been through my bag.

0:36:080:36:10

What did you say about me? About the house?

0:36:100:36:13

Nothing. I said nothing.

0:36:130:36:15

The police, he's been going on about them.

0:36:150:36:17

We need to leave. Can you walk?

0:36:170:36:20

Look, right, I've got this mate...

0:36:220:36:24

Sort of mate. I'm going to call him, see if he can help.

0:36:240:36:27

Yeah? Wait here.

0:36:270:36:29

Hi, Mrs Thorne?

0:36:290:36:31

Yeah, hello, I'm the senior staff nurse at Holby City ED.

0:36:310:36:35

There's nothing to worry about, but we do have George with us.

0:36:350:36:39

Yeah, he's fine.

0:36:390:36:41

Of course, we'll keep hold of him until you arrive.

0:36:430:36:45

All right, thank you.

0:36:450:36:47

-HE SIGHS

-What are you doing here?

0:36:480:36:50

You're not answering my calls. I didn't know where you were.

0:36:500:36:53

I told you. I'm at work.

0:36:530:36:54

-Yeah, but...

-Nat, you've got to stop doing this.

0:36:540:36:58

Two minutes.

0:37:000:37:03

-Listen, George Thorne...

-Who?

0:37:030:37:05

Er, Rory. Erm, I'll explain later, but he's got to stay here.

0:37:050:37:08

-Keep an eye on him for me.

-Why?

0:37:080:37:10

SIRENS WAIL

0:37:120:37:14

All right, mate, we know she's round here somewhere.

0:37:220:37:24

If you could check in these and around the back there.

0:37:240:37:27

Er, Norm, do you want to look in those sheds over there? Cheers.

0:37:270:37:31

HE SIGHS

0:37:310:37:33

Where are you?

0:37:330:37:35

Grace?

0:37:410:37:43

Grace?

0:37:440:37:46

Grace?

0:37:580:38:00

Grace!

0:38:000:38:01

-I'm telling you, she did it herself.

-Why would she do that? I wish she'd stay in one place.

0:38:010:38:05

Two minutes. I left her for two minutes.

0:38:050:38:09

Just watch.

0:38:110:38:13

You all right, Alice?

0:38:160:38:18

Erm, have you got 20p? I want to get the bus home.

0:38:200:38:24

Everyone wants to help me get home.

0:38:240:38:26

Have you remembered where that is yet?

0:38:260:38:28

-I don't know...

-Right, you. You're coming with me.

0:38:280:38:31

-Give me that money.

-No, that's hers.

0:38:310:38:33

-Alice, where do you live?

-I don't like you. You're mean.

0:38:330:38:36

-Nasty.

-I need to get you back to cubicles.

-Get your hands off me!

0:38:360:38:39

-Alice?

-I need to get you back to cubicles.

-Get your hands off me!

0:38:390:38:43

-CMT?

-Leave me alone! I ain't done nothing wrong.

0:38:430:38:48

-Robyn...

-Sorry, I've got to go and find Fletch.

0:38:480:38:50

Here he is, my little brother! Come here, you.

0:38:500:38:54

Always getting yourself into trouble, aren't you, eh?

0:38:540:38:56

Hurt his back. Sprained his ankle.

0:38:560:38:58

Sorry, bud. Everything all right, though?

0:38:580:39:01

Go and get him some crutches.

0:39:030:39:04

-We need to get a doctor so we can get him discharged.

-Crutches.

0:39:040:39:07

I'm sorry, love.

0:39:180:39:20

I've got a runaway kid who's scared half to death.

0:39:200:39:23

I've got Zoe breathing down my neck,

0:39:230:39:24

and I'm supposed to be heading up the team.

0:39:240:39:26

You agreed to a double, you didn't even ask me.

0:39:260:39:28

It's like any excuse to get out of the house.

0:39:280:39:31

When you are at home it's like you're...somewhere else.

0:39:340:39:38

For a long time, I thought there was someone else.

0:39:410:39:45

You're just spending too much time at home.

0:39:470:39:50

You're being paranoid.

0:39:500:39:52

Four kids... It's scary.

0:39:520:39:55

Fletch! It's all kicking off with Alice. We really need you.

0:39:550:39:58

-HE SIGHS

-Sorry.

0:39:580:40:00

Go on. Go back to work.

0:40:000:40:02

-Have they asked for me?

-N-no...

0:40:020:40:04

Right, well, I haven't had a break since 5am. I'm taking ten minutes.

0:40:040:40:08

It's definitely CMT, isn't it?

0:40:130:40:15

Missed the warning signs. They were all there.

0:40:150:40:17

The head wound must have covered it up.

0:40:170:40:20

What? Covered what up?

0:40:200:40:22

CMT. Very dangerous.

0:40:220:40:24

-Can be lethal.

-CMT?

0:40:240:40:26

Not very common. Recovery rate's poor.

0:40:260:40:28

-Am I going to die?!

-The only way to be sure it's CMT

0:40:280:40:31

is to drill into the skull and take a sample of the brain tissue...

0:40:310:40:34

I'm happy to do it now?

0:40:340:40:36

-Here's the drill, Dr Nicholls. Shall I assist?

-Max!

0:40:360:40:39

Don't you dare drill into my bleedin' skull!

0:40:390:40:43

Name and address?

0:40:430:40:44

What's your name and address?

0:40:440:40:47

Elsie Sweeney.

0:40:500:40:52

3 Cromwell Road.

0:40:520:40:54

CMT.

0:40:550:40:58

Chronic mickey-takey-itis.

0:40:580:41:00

You're coming with me.

0:41:000:41:02

-Are sure they're only ten minutes away?

-She's going to kill me.

0:41:090:41:12

-He's fine, it's a sprained ankle.

-Can I help?

0:41:120:41:14

At last. I want to take my brother home. His treatment's finished.

0:41:140:41:17

Where's his doctor or nurse?

0:41:170:41:19

I have no idea.

0:41:190:41:20

I'll get in trouble with my boss if I don't get back soon.

0:41:200:41:23

I can hardly let him take the bus.

0:41:230:41:24

OK, well, Rory's treatment seems to be completed.

0:41:240:41:27

Oh, no, he still needs to go to physio for crutches.

0:41:270:41:30

-He's already got them.

-Oh, yeah, so he has.

0:41:300:41:32

Can I have your pen, please?

0:41:320:41:34

Right, well, I'll amend his notes

0:41:340:41:36

and, once I give you an ankle injuries leaflet, you can go.

0:41:360:41:40

Doctor Chao, where on earth have you been for the past two hours?

0:41:430:41:47

I had to follow up on a patient.

0:41:470:41:48

You have eight patients, two are about to breach.

0:41:480:41:51

Yes...

0:41:510:41:53

I made a mistake. I shouldn't have discharged her.

0:41:530:41:55

Who?

0:41:550:41:57

They've found her. Just had a call. ETA, five minutes.

0:41:570:41:59

-Who are we talking about here?

-Grace Fraser.

0:41:590:42:02

I thought you'd assessed her.

0:42:020:42:04

We got new information. I asked her to follow it up.

0:42:040:42:06

-She was suicidal.

-Excuse me.

0:42:060:42:08

I think breaches are preferable to bodies.

0:42:090:42:12

You could've told me it earlier, stopped me looking like an idiot.

0:42:120:42:15

-Listen, about this CCG visit...

-I should've gone with my instincts.

0:42:150:42:18

They can take us as they find us.

0:42:180:42:19

-PHONE VIBRATES

-Speaking of which...

0:42:190:42:22

Oh, I'm sorry. Hold on a second.

0:42:220:42:24

Right, I don't want to see you again,

0:42:400:42:41

not unless your leg's hanging off.

0:42:410:42:43

Didn't like it here anyway.

0:42:430:42:46

What I don't get is why anyone would want to stay here?

0:42:480:42:51

The food's rank, you can't sleep.

0:42:510:42:52

People are kind, you get a nice cup of tea, a bit of attention.

0:42:520:42:55

-I think it's sad.

-It's taking advantage.

0:42:550:42:58

-Someone should fine her.

-Oh, Max, Max...

0:42:580:43:01

-So much to learn.

-I'll send her photos to the other hospitals,

0:43:010:43:04

and I'll put her name on the hospital-hopper list.

0:43:040:43:06

You coming bowling tonight? Staff outing. Noel's organising it.

0:43:060:43:09

Ooh, no. Can't do the shoes.

0:43:090:43:12

Shoes other people have worn? Eurgh. Does my head in.

0:43:120:43:15

-Staff outing?

-Erm...yeah.

0:43:150:43:18

I told them we had other plans,

0:43:180:43:21

like arranging the staff Christmas party tonight over a drink.

0:43:210:43:24

-Isn't that right, Louise?

-Exactly.

0:43:240:43:27

Exactly right.

0:43:270:43:29

DOORS BURST OPEN

0:43:290:43:31

Right, this is Grace, 36, found collapsed. Looks like an OD.

0:43:310:43:36

She has constricted pupils.

0:43:360:43:38

Her GCS is seven, she's had 400 milligrams of Naloxone.

0:43:380:43:41

Pulse is 70, and her resps are less than ten.

0:43:410:43:43

Where do you want us - there?

0:43:430:43:45

Grace?

0:43:450:43:47

Grace, it's Dr Chao, can you hear me?

0:43:470:43:49

Robyn, where's the kid? Rory?

0:43:510:43:53

Erm...

0:43:530:43:55

It says Zoe discharged him. His brother came to pick him up.

0:43:550:43:59

Rory McLaughlin's been discharged?

0:43:590:44:02

-Rory?

-Yeah, who else is it going to be?

0:44:020:44:04

I asked you to keep an eye on him.

0:44:040:44:06

Didn't you ask anyone else when you left?

0:44:060:44:08

-No, it was all kicking off with Alice...

-He's a vulnerable kid!

0:44:080:44:12

-He's 16.

-No, he's 15.

0:44:120:44:14

He's been lying, and he's been missing for three days.

0:44:140:44:16

His mum is going out of her mind.

0:44:160:44:17

-I didn't know... I'm sorry.

-It was the one thing I asked you to do!

0:44:170:44:20

I'm sorry, I couldn't help it. I was...

0:44:200:44:23

OK.

0:44:230:44:25

It's not your fault.

0:44:250:44:26

She's still tolerating the Guedel.

0:44:260:44:28

Her resps are dropping.

0:44:280:44:29

BP's 109 over 70, pulse is 80, sats are down to 86.

0:44:290:44:33

She's not making a lot of respiratory effort.

0:44:330:44:36

-Pupils, Lily?

-Pinpoint.

0:44:360:44:38

Another 800mgs of Naloxone?

0:44:380:44:40

If this doesn't work, we'll need to intubate her.

0:44:420:44:45

Let's wait for the Naloxone, see if we can avoid it.

0:44:450:44:49

-Grace!

-There you go.

0:45:010:45:04

-Grace, you're in hospital, OK?

-Grace, it's Dr Chao.

0:45:040:45:08

Lou, you seen two young lads, one with a limp and a bloke in his 20s?

0:45:080:45:12

-I think I saw them head upstairs a few minutes ago.

-Yeah? OK.

0:45:120:45:15

-Oh, watch it!

-Sorry, sorry.

0:45:150:45:17

-Close call?

-Yeah, bit too close.

0:45:170:45:20

-Do you fancy that coffee?

-If you're buying.

0:45:200:45:23

Might even throw in a sandwich, if you're lucky.

0:45:230:45:26

Car's just down there.

0:45:290:45:30

Skelly, help him.

0:45:300:45:32

You're very lucky you had Dr Chao.

0:45:350:45:36

Not every doctor would've done what she did.

0:45:360:45:39

Now, we're going to keep you in for the next 24 hours, do some tests.

0:45:390:45:43

Make sure you haven't damaged your liver,

0:45:430:45:45

and to do a full psychiatric assessment, OK?

0:45:450:45:48

Why?

0:45:520:45:53

Why did you do that?

0:45:530:45:55

-Why couldn't you just leave me?

-Because you're ill.

0:45:550:45:58

You have no idea.

0:45:580:46:00

You have no idea what it feels like to be me.

0:46:000:46:02

How dare you interfere!

0:46:020:46:04

You need help, Grace.

0:46:040:46:06

You need counselling, and anti-depressants.

0:46:060:46:09

You can't deal with this illness all by yourself.

0:46:090:46:13

We all need someone in our life.

0:46:130:46:15

We all need someone to talk to.

0:46:150:46:18

Can you call my sister?

0:46:210:46:23

She's already on her way.

0:46:250:46:27

I told you she shouldn't have been discharged.

0:46:310:46:33

Well, it wasn't like you actually did anything about it, was it?

0:46:330:46:37

Resus, where we bring our category one triage patients,

0:46:390:46:43

the most urgent cases.

0:46:430:46:45

The bulk of our costs are right here in this room.

0:46:450:46:48

You seem to keep people in for a long time.

0:46:480:46:50

Only the necessary cases which need further investigation.

0:46:500:46:53

Do it properly, you know?

0:46:530:46:55

-But doesn't that cause breaching?

-That's acceptable breaching.

0:46:550:46:58

Most breaches are because other departments...

0:46:580:47:00

RETCHING

0:47:000:47:02

Excuse me, sorry. It's an occupational hazard, excuse me.

0:47:020:47:05

Yes, most breaches are because other departments refuse,

0:47:050:47:08

or simply don't have the capacity to take them up.

0:47:080:47:11

-Shall we get you cleaned up?

-Yes.

-Let's go.

0:47:110:47:15

Happy birthday, Lily.

0:47:210:47:24

Skelly...

0:47:310:47:32

You OK?

0:47:350:47:37

Bottle of cider in there.

0:47:380:47:41

Cheers, Tommy. Thought we was going to get nicked.

0:47:410:47:44

Look at that. I'm shaking.

0:47:440:47:46

Where's your manners? George first.

0:47:460:47:49

Watch your head.

0:47:530:47:54

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