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Let's get a surgical review just to be on the safe side. | 0:00:00 | 0:00:03 | |
Seriously? | 0:00:03 | 0:00:05 | |
F2s rush in where surgeons fear to tread. | 0:00:05 | 0:00:08 | |
You sure you know what you're doing? | 0:00:08 | 0:00:10 | |
For the last time, yes. | 0:00:10 | 0:00:13 | |
Half a centimetre to the left, he could have bled out in cubicles! | 0:00:13 | 0:00:16 | |
It's about time people realise exactly what I am capable of. | 0:00:16 | 0:00:19 | |
It can't have been easy switching to be a doctor. | 0:00:19 | 0:00:22 | |
-It wasn't I had to prove myself. -I know exactly what you mean. | 0:00:22 | 0:00:25 | |
You know that's the first time you've asked my advice. | 0:00:25 | 0:00:28 | |
Sorry, it won't happen again. | 0:00:28 | 0:00:30 | |
No, no, I want you to. Whenever you need to. | 0:00:30 | 0:00:32 | |
Justin! | 0:01:11 | 0:01:13 | |
Justin! | 0:01:14 | 0:01:16 | |
Justin, please, Justin! | 0:01:19 | 0:01:21 | |
Justin! | 0:01:25 | 0:01:27 | |
Justin! | 0:01:27 | 0:01:29 | |
PHONE RINGS | 0:01:45 | 0:01:47 | |
VOICEMAIL INSIDE: 'There's nobody in right now...' | 0:02:02 | 0:02:05 | |
ALARM SOUNDS | 0:02:11 | 0:02:13 | |
Thanks for the heads-up, appreciated. | 0:02:20 | 0:02:22 | |
Yeah, I'll let Dr Hanna know. Thanks. | 0:02:22 | 0:02:24 | |
-CCG are visiting. -Who? | 0:02:27 | 0:02:29 | |
Clinical Commissioning Group, GPs. | 0:02:29 | 0:02:31 | |
-They pay our wages. -When? | 0:02:31 | 0:02:33 | |
This morning. They're doing the wards first, we need to make a good impression. | 0:02:33 | 0:02:36 | |
We need to move people through quickly. I'll let the rest of the team know. | 0:02:36 | 0:02:40 | |
Holby City ED, Louise Tyler speaking. | 0:02:40 | 0:02:43 | |
-Louise, you said I had post? -Yeah, hold on. | 0:02:47 | 0:02:51 | |
Nothing else? | 0:03:04 | 0:03:06 | |
No, that's it. Oh, and the CCG are coming, Dr Ashford | 0:03:06 | 0:03:08 | |
wants us to be at our best. | 0:03:08 | 0:03:10 | |
Of course, what other way is there? | 0:03:10 | 0:03:12 | |
Sorry. Sorry. It's very busy. | 0:03:12 | 0:03:14 | |
-I was just... I should go. -What was your name? | 0:03:14 | 0:03:17 | |
Grace, Grace Fraser. | 0:03:17 | 0:03:18 | |
Excuse me, I've been waiting a lot longer than this lady. | 0:03:18 | 0:03:21 | |
We called you 15 minutes ago, I thought you'd left. | 0:03:26 | 0:03:28 | |
-Sorry, I didn't... -You're next. -It's... | 0:03:28 | 0:03:31 | |
No, no you're now. | 0:03:31 | 0:03:33 | |
Fletch, Grace Fraser. | 0:03:33 | 0:03:34 | |
Can't you wait for another triage nurse? I'm sorry, it's just | 0:03:34 | 0:03:37 | |
-I'm supposed to be at home. -It really doesn't matter. | 0:03:37 | 0:03:40 | |
You know what? Always time for one more. Let's go. | 0:03:40 | 0:03:43 | |
£2.70. | 0:03:55 | 0:03:57 | |
-38p? -So where does it say this is a charity shop? | 0:04:02 | 0:04:04 | |
70p. | 0:04:11 | 0:04:13 | |
Louise, look, you've got to file them alphabetically! | 0:04:24 | 0:04:27 | |
It's the little things they'll notice, the details. | 0:04:27 | 0:04:30 | |
-That's what I was going to do. -What's up with him? -Missing Big Mac. | 0:04:30 | 0:04:32 | |
You do have other friends, right? You're not that sad, are you? | 0:04:32 | 0:04:35 | |
-Tell me you're not that sad, cos that's tragic. -You need to take your mind off it. | 0:04:35 | 0:04:39 | |
Yeah, you could organise something. You're good at organising things. | 0:04:39 | 0:04:43 | |
-Like, a curry? Or a pizza. -Or a gig? Or paintballing? | 0:04:43 | 0:04:45 | |
-Do you know how dangerous that is? -What do you want to do, then? | 0:04:45 | 0:04:49 | |
I don't know. I like bowling. | 0:04:49 | 0:04:51 | |
-Suppose I could organise a staff outing. -Sweet, I'm in. | 0:04:51 | 0:04:55 | |
-Nice one. Max? -Yeah? -Cubicles. -Yeah. | 0:04:55 | 0:04:58 | |
Elisa is going to take you up to x-ray. | 0:04:58 | 0:05:01 | |
-Can't you just put some Steri-Strips on it? -Well, it's an open wound | 0:05:01 | 0:05:04 | |
and we need to make sure there's nothing left in it. | 0:05:04 | 0:05:06 | |
Thanks. | 0:05:08 | 0:05:09 | |
I'm done. | 0:05:12 | 0:05:14 | |
Fletch, do you fancy bowling tonight? Staff outing? | 0:05:14 | 0:05:16 | |
Mate, I've been on since last night. I am going home to bed. | 0:05:16 | 0:05:19 | |
Anyway, I'd only beat you all and embarrass you. | 0:05:19 | 0:05:22 | |
Fletch, any chance you could stop on for a bit? | 0:05:22 | 0:05:24 | |
Oh, Charlie I was just going home, mate. | 0:05:24 | 0:05:27 | |
My neighbour's just phoned, boiler's burst. | 0:05:27 | 0:05:29 | |
Kitchen's flooded, I'm desperate. Please? | 0:05:29 | 0:05:32 | |
Yeah, go on. | 0:05:33 | 0:05:35 | |
You're a good man, thank you. | 0:05:35 | 0:05:37 | |
Listen, don't forget we've got the GP Commissioning Group paying us a visit. | 0:05:37 | 0:05:40 | |
So you need to keep a really close eye on things. | 0:05:40 | 0:05:43 | |
Try and move some patients up to the ward. | 0:05:43 | 0:05:45 | |
In fact, have a word with your mates on the ward, see if they can do discharge rounds. | 0:05:45 | 0:05:48 | |
Are you sure it should be me? | 0:05:48 | 0:05:51 | |
Yeah, yeah. I know you won't let me down. | 0:05:51 | 0:05:54 | |
You know I'd kill you if you did. | 0:05:54 | 0:05:56 | |
Any spare change? Any spare change, please? | 0:05:56 | 0:05:59 | |
20p? 10p? | 0:06:01 | 0:06:04 | |
10p? Don't set your sights too high. | 0:06:04 | 0:06:07 | |
Sorry, mate. | 0:06:10 | 0:06:12 | |
It's just you gave up too quick. | 0:06:12 | 0:06:14 | |
Tidied yourself up, you've got to look a bit rough. | 0:06:14 | 0:06:17 | |
Put on a sad face, or get yourself a dog. | 0:06:17 | 0:06:19 | |
-People might not like you, but everyone likes a dog. -Get lost. | 0:06:19 | 0:06:23 | |
I said I was sorry, didn't I? | 0:06:23 | 0:06:26 | |
I'm Skelly. | 0:06:26 | 0:06:27 | |
Here... | 0:06:29 | 0:06:31 | |
have this. | 0:06:31 | 0:06:32 | |
Where you from? | 0:06:37 | 0:06:39 | |
Where you going? | 0:06:42 | 0:06:43 | |
You living rough? | 0:06:45 | 0:06:47 | |
How long? | 0:06:49 | 0:06:51 | |
A while. | 0:06:53 | 0:06:54 | |
And you still don't know how to beg? Lucky you met me. | 0:06:54 | 0:06:57 | |
-You got a name? -George. | 0:06:58 | 0:07:01 | |
Why you running away, George? | 0:07:02 | 0:07:04 | |
Didn't like the place I was in. Didn't like the people. | 0:07:05 | 0:07:08 | |
You in care? | 0:07:10 | 0:07:11 | |
Let's get you something proper to eat. | 0:07:14 | 0:07:17 | |
-My house is around the corner. -I don't know, I... | 0:07:17 | 0:07:20 | |
Look, I believe in karma. | 0:07:20 | 0:07:22 | |
If I help you, help'll be there when I need it. | 0:07:22 | 0:07:24 | |
And you remind me of my little brother. | 0:07:28 | 0:07:30 | |
Come on. | 0:07:34 | 0:07:35 | |
Morning. They said you were at the dentist. You've got cubicle two, | 0:07:39 | 0:07:43 | |
Lily's in there with a patient called Grace - being a right mardy cow. | 0:07:43 | 0:07:46 | |
-Who, Grace? -No, Lily. | 0:07:46 | 0:07:48 | |
What did you shower with this morning? | 0:07:51 | 0:07:53 | |
Lager? Go and chase up on the patients' bloods. | 0:07:53 | 0:07:57 | |
-Please. -Bloods. | 0:07:57 | 0:07:58 | |
Will this take long? | 0:07:59 | 0:08:01 | |
Depends if you want me to do a good job or not. | 0:08:01 | 0:08:04 | |
Do you feel that? OK. | 0:08:08 | 0:08:10 | |
We don't seem to have the name of your GP. | 0:08:11 | 0:08:14 | |
I haven't got one. It doesn't matter, does it? | 0:08:14 | 0:08:16 | |
You really should register with a GP. | 0:08:16 | 0:08:19 | |
How about now, do you feel it now? | 0:08:19 | 0:08:21 | |
Good. | 0:08:21 | 0:08:23 | |
How did you do it? | 0:08:23 | 0:08:25 | |
I dropped a glass at breakfast. | 0:08:25 | 0:08:27 | |
I stumbled and hit my head. I was tired. | 0:08:27 | 0:08:29 | |
Toothache, I couldn't sleep. | 0:08:29 | 0:08:31 | |
Do you normally have trouble sleeping? | 0:08:31 | 0:08:33 | |
-Always. I took some tablets, made me drowsy. -What tablets? | 0:08:33 | 0:08:38 | |
-I don't know, the dentist prescribed them. -Do you have them with you? | 0:08:38 | 0:08:41 | |
-How many? -Two, three maybe. Does it matter? | 0:08:43 | 0:08:46 | |
Might be why you banged your head. | 0:08:46 | 0:08:49 | |
That was nothing. Really, nothing. | 0:08:49 | 0:08:51 | |
And what about you? Did you have toothache? | 0:08:51 | 0:08:55 | |
-Dentist? -It was just a check-up. | 0:08:56 | 0:08:59 | |
You should have asked them to clean your teeth. Bloods? | 0:08:59 | 0:09:03 | |
-They weren't ready. -How about now? | 0:09:03 | 0:09:05 | |
How are you even awake? You had less sleep than me. | 0:09:11 | 0:09:14 | |
Three alarms, two energy drinks and a double espresso. | 0:09:14 | 0:09:16 | |
Plus, ah...you're a lightweight. | 0:09:16 | 0:09:18 | |
-I thought you were in CDU? -Yeah, I am. | 0:09:21 | 0:09:23 | |
I'm looking for a pint-size pain in the backside. | 0:09:23 | 0:09:25 | |
-Answers to the name of Alice, have you seen her? -I'd prefer it | 0:09:25 | 0:09:28 | |
if you wouldn't refer to patients like that in a treatment area? | 0:09:28 | 0:09:31 | |
-Who are you, the nurse police? -Actually, today I'm Charlie. -Oh, God help us. | 0:09:31 | 0:09:34 | |
Thanks very much. | 0:09:34 | 0:09:36 | |
Anyway, she's not getting very far. I've got her shoes. | 0:09:36 | 0:09:39 | |
-Who is she, then? -I don't know. She was found wandering the streets | 0:09:39 | 0:09:42 | |
last night with a minor head injury. | 0:09:42 | 0:09:43 | |
No ID, says she doesn't know who she is. | 0:09:43 | 0:09:46 | |
Waiting for a psych assessment, | 0:09:46 | 0:09:47 | |
she wants to leave and we can't let her. | 0:09:47 | 0:09:49 | |
I know how she feels. | 0:09:49 | 0:09:51 | |
-Listen, Max, can you empty the bins? -But... | 0:09:51 | 0:09:53 | |
Mate, I need you to stay on top of it. | 0:09:53 | 0:09:55 | |
So what was the care home like you was in? | 0:10:03 | 0:10:04 | |
Jarg, won't even notice I've gone. | 0:10:04 | 0:10:06 | |
Best off without them. | 0:10:06 | 0:10:08 | |
Oh... | 0:10:09 | 0:10:11 | |
I've lost my key. | 0:10:12 | 0:10:13 | |
They said they'd be out for the whole day as well. | 0:10:14 | 0:10:17 | |
Have you not got a spare? Under the mat or something? | 0:10:17 | 0:10:20 | |
Nah. | 0:10:20 | 0:10:21 | |
Window's open up there. | 0:10:23 | 0:10:24 | |
I'll give you a leg up, reckon you could squeeze through? | 0:10:26 | 0:10:29 | |
Blood results. | 0:10:42 | 0:10:43 | |
You took nothing else besides the tablets? | 0:10:46 | 0:10:48 | |
Might have had a little drink, help me sleep. | 0:10:48 | 0:10:50 | |
And you definitely didn't take more than three? | 0:10:50 | 0:10:53 | |
I don't...could have been two... | 0:10:53 | 0:10:55 | |
or maybe four. | 0:10:55 | 0:10:56 | |
When did you take them? | 0:10:56 | 0:10:58 | |
Half nine, quarter to one. Is it really important? | 0:10:58 | 0:11:00 | |
-I'm here about my hand. -We'll need to run another test. | 0:11:00 | 0:11:03 | |
-So how much is a little? -What? | 0:11:05 | 0:11:07 | |
You said you had a little drink. What's that? A glass of wine? | 0:11:07 | 0:11:10 | |
Two? Three? More? | 0:11:10 | 0:11:12 | |
You know how it is once you open a bottle. | 0:11:12 | 0:11:14 | |
What, every night? | 0:11:14 | 0:11:16 | |
I'm not an alcoholic. I just need help sleeping. | 0:11:16 | 0:11:20 | |
And why can't you sleep? | 0:11:20 | 0:11:22 | |
Noisy neighbours. I am fine. | 0:11:22 | 0:11:24 | |
If you can just dress my wound, I'll stop wasting your time. | 0:11:26 | 0:11:30 | |
You're not wasting my time. | 0:11:30 | 0:11:32 | |
I'm just saying it would be nice to know how many pills you took. | 0:11:32 | 0:11:35 | |
Obviously not enough! | 0:11:35 | 0:11:36 | |
That's not something to joke about. | 0:11:38 | 0:11:41 | |
I'm sorry, I know. Course. | 0:11:41 | 0:11:44 | |
I just want to go. Please, can I go now? | 0:11:44 | 0:11:46 | |
Can you lift yourself up, George? | 0:11:50 | 0:11:53 | |
That's it, that's it. | 0:11:53 | 0:11:54 | |
You all right? | 0:12:00 | 0:12:01 | |
Yeah. Atta boy. | 0:12:03 | 0:12:05 | |
Well done, Georgie. | 0:12:12 | 0:12:13 | |
Jack pot, George. | 0:12:15 | 0:12:16 | |
What does your dad do? | 0:12:24 | 0:12:26 | |
Cleaning business. Started from nothing. | 0:12:26 | 0:12:28 | |
He did good for himself. | 0:12:28 | 0:12:30 | |
Yeah. Not too shabby. | 0:12:30 | 0:12:33 | |
Here you are. | 0:12:39 | 0:12:41 | |
Make yourself a Scooby snack. | 0:12:47 | 0:12:49 | |
-Morning. -Ash is looking for you. | 0:13:03 | 0:13:06 | |
I'm not due on shift for another hour. | 0:13:06 | 0:13:08 | |
That GP group's visiting the hospital today, the CCG. | 0:13:08 | 0:13:11 | |
Today? | 0:13:11 | 0:13:13 | |
They can't just turn up, they have to book an appointment. | 0:13:15 | 0:13:18 | |
Like when you see your GP. | 0:13:18 | 0:13:20 | |
Just try and relax. | 0:13:20 | 0:13:22 | |
They can do exactly what they want, they hold the purse strings. | 0:13:22 | 0:13:25 | |
Well, they'll just have to take us as they find us. | 0:13:25 | 0:13:28 | |
OK, there we go. We'll just get that dressed for you. | 0:13:29 | 0:13:32 | |
Thank you. | 0:13:32 | 0:13:34 | |
We have to impress them. Be prepared. | 0:13:34 | 0:13:37 | |
We're an emergency department, we're always prepared. | 0:13:37 | 0:13:40 | |
Then why were they so many breaches? Why were four ambulances unable to offload their patients | 0:13:40 | 0:13:44 | |
on Saturday night? This is what they'll be asking. | 0:13:44 | 0:13:46 | |
Because we're understaffed, because we're about quality of care, not money, because... | 0:13:46 | 0:13:50 | |
-30% of your patients don't need to be here. -Why are they here? | 0:13:50 | 0:13:53 | |
Because they can't get an appointment with their GP! | 0:13:53 | 0:13:55 | |
You can't say that. Get them onside. | 0:13:55 | 0:13:58 | |
Here, made one for you. | 0:14:03 | 0:14:06 | |
For me, yeah? | 0:14:06 | 0:14:07 | |
Thanks, mate. Cheers. | 0:14:08 | 0:14:12 | |
TV IN BACKGROUND | 0:14:14 | 0:14:17 | |
Going to run myself a bath. | 0:14:21 | 0:14:22 | |
Get some hot water before my sisters get back. | 0:14:22 | 0:14:25 | |
Have seen my notes? | 0:14:40 | 0:14:43 | |
There's something going on. I'm thinking depression. | 0:14:43 | 0:14:46 | |
We should keep her in, SAD PERSONS. | 0:14:46 | 0:14:48 | |
Very sad, as sad as I am having to work near you. | 0:14:48 | 0:14:51 | |
-Can you use deodorant tomorrow? -Thanks, Lily. | 0:14:51 | 0:14:54 | |
-Dr Chao, can you give me a rundown of your patients, please? -I haven't done anything wrong. | 0:14:54 | 0:14:58 | |
I didn't say you had, just tell me about them. | 0:14:58 | 0:15:00 | |
OK, Stanley, 52, dehydration and acute headache. | 0:15:00 | 0:15:02 | |
Stanley Barnett? He's a frequent flyer, that'll be a hangover. | 0:15:02 | 0:15:06 | |
So advise regular fluids, paracetamol and discharge. Next? | 0:15:06 | 0:15:09 | |
Grace Fraser, hit her head, laceration to left palm. | 0:15:09 | 0:15:12 | |
She'd taken painkillers for tooth ache, which made her drowsy. | 0:15:12 | 0:15:16 | |
-Just got her bloods back. -What's your assessment? | 0:15:16 | 0:15:18 | |
Her levels are a bit raised, but below the treatment line. | 0:15:18 | 0:15:22 | |
-She also seems a bit sad. -Sad is not an assessment. | 0:15:22 | 0:15:26 | |
-There's nothing acute going on. -Right, so you've assessed her? -Yes. -Happy to discharge? -Yes. | 0:15:26 | 0:15:31 | |
Great, cos I could do with the bed. Have you seen Charlie? | 0:15:31 | 0:15:35 | |
I'm Charlie. His boiler burst. | 0:15:35 | 0:15:37 | |
Oh, right. OK, well, CCG... | 0:15:37 | 0:15:39 | |
-Sorry. Nat? -Fletch. | 0:15:39 | 0:15:42 | |
Listen, sorry, love, but I've had to pull a double shift. | 0:15:42 | 0:15:44 | |
Well, Charlie asked me. | 0:15:44 | 0:15:46 | |
And, well, I've already said yes, love. | 0:15:46 | 0:15:49 | |
Can you just not have a go at me about it, please? | 0:15:50 | 0:15:53 | |
Talk to you later. I love you, bye. | 0:15:54 | 0:15:57 | |
-Fletch? -Sorry. -How is your wife? | 0:15:57 | 0:15:59 | |
Pregnant and paranoid. She's a laugh a minute. | 0:15:59 | 0:16:01 | |
-Right, the CCG are coming today. -Yeah, I know. | 0:16:01 | 0:16:04 | |
Oh, so you know? We've got to keep the place tidy, clean, | 0:16:04 | 0:16:06 | |
-professional, calm. Think you can do that? -Yeah, course. | 0:16:06 | 0:16:09 | |
And can you keep your nurses in check? Jamie was late again. | 0:16:09 | 0:16:12 | |
Weren't you? And no more personal phone calls today, Fletch. None. | 0:16:12 | 0:16:16 | |
I don't understand why I can't just go. | 0:16:18 | 0:16:20 | |
You hit your head. I'd prefer it | 0:16:20 | 0:16:22 | |
if you were discharged with a responsible adult. | 0:16:22 | 0:16:25 | |
Now, is there anyone we can call? | 0:16:25 | 0:16:28 | |
Justin Baker. | 0:16:28 | 0:16:30 | |
Can we have his telephone number, please? | 0:16:30 | 0:16:33 | |
What's your relationship with him? | 0:16:38 | 0:16:41 | |
He's a friend. | 0:16:41 | 0:16:42 | |
This isn't your house, is it? Is it? | 0:16:52 | 0:16:56 | |
-You needed some food. -I'm not a thief. -Oh, come on. | 0:16:56 | 0:16:59 | |
A couple of slices of bread and a bit of cheese and ham? | 0:16:59 | 0:17:02 | |
It's not right, it's someone else's things. It's robbing. | 0:17:02 | 0:17:05 | |
'Have you left the TV on?' | 0:17:05 | 0:17:06 | |
-INSIDE: -There's someone upstairs! -Call the police! | 0:17:13 | 0:17:17 | |
Oi! | 0:17:18 | 0:17:19 | |
-My ankle! -Oi! | 0:17:30 | 0:17:32 | |
Come on! | 0:17:35 | 0:17:37 | |
Yeah, well why don't you try and look behind you? | 0:17:41 | 0:17:45 | |
Hey! Watch where you're going. | 0:17:45 | 0:17:47 | |
Hiya, mate, I'm a paramedic. | 0:17:53 | 0:17:57 | |
-Do you want me to look at that for you? -I think I might have broken it. | 0:17:57 | 0:18:01 | |
-How's he doing? -It could be broken. | 0:18:01 | 0:18:04 | |
This didn't happen just now, did it? | 0:18:04 | 0:18:06 | |
-What did you do then? -He fell on it. | 0:18:08 | 0:18:11 | |
Nasty. So what are your names? | 0:18:11 | 0:18:14 | |
He's Rory McLaughlin and I'm Mickey Burns. | 0:18:14 | 0:18:16 | |
OK, well, you're coming with us. Come on, we'll take you in. | 0:18:17 | 0:18:21 | |
You going to be all right to walk? | 0:18:21 | 0:18:23 | |
Here you are, mate. | 0:18:25 | 0:18:28 | |
-Do you know Martin Platt? -From Coronation Street? | 0:18:28 | 0:18:31 | |
He sold me some jam. | 0:18:31 | 0:18:34 | |
Oh. That's unusual. Wait, you're Alice, right? | 0:18:34 | 0:18:38 | |
Can you remember where you saw him. It's just I am a huge fan? | 0:18:40 | 0:18:44 | |
I don't know. Have you got a pound? | 0:18:44 | 0:18:46 | |
I want to get the bus home. The 21. | 0:18:46 | 0:18:50 | |
-Do you know where you're going? -I don't know where it is. -Right. | 0:18:50 | 0:18:54 | |
She keeps stealing my shoes! You're not having them. | 0:18:54 | 0:18:57 | |
I don't want to keep them, believe me. Right, this way. | 0:18:57 | 0:19:00 | |
Doesn't cost anything to be polite. | 0:19:00 | 0:19:02 | |
She's cut her hand, had stitches. | 0:19:02 | 0:19:04 | |
She also has a small bump to the head. | 0:19:04 | 0:19:06 | |
She really shouldn't really be left alone for the next 12 hours. | 0:19:06 | 0:19:10 | |
-Grace? -Right, here is a handout about stitches. | 0:19:11 | 0:19:15 | |
You need to register with a GP | 0:19:15 | 0:19:17 | |
and the practise nurse will be able to remove them. | 0:19:17 | 0:19:20 | |
-I can't keep doing this. -Sorry. | 0:19:23 | 0:19:26 | |
-Why have you discharged her? -There is no reason to keep her. | 0:19:31 | 0:19:34 | |
What, apart from the bottle of wine every night? The obvious depression, | 0:19:34 | 0:19:37 | |
her not sleeping and the jokes about the pills? | 0:19:37 | 0:19:39 | |
I made my assessment. | 0:19:39 | 0:19:41 | |
You read my notes? Did you do SAD PERSONS? | 0:19:41 | 0:19:44 | |
-Being sad isn't an assessment. -No, but the SAD PERSONS scale is. | 0:19:44 | 0:19:48 | |
Did you run it through with her? | 0:19:48 | 0:19:50 | |
Of course. She didn't register, not enough. | 0:19:50 | 0:19:52 | |
Are you sure about that? | 0:19:52 | 0:19:54 | |
You know, I thought you were supposed to get help on things like this. | 0:19:54 | 0:19:57 | |
You've been gossiping about me again, haven't you? | 0:19:57 | 0:20:00 | |
Zoe reviewed the case and she agreed. | 0:20:00 | 0:20:02 | |
I didn't want them to call you. I'd never call you myself. | 0:20:09 | 0:20:11 | |
Yeah, but you do, though, don't you? If it's the cat, | 0:20:11 | 0:20:13 | |
or the hot water tank. The fuse box. | 0:20:13 | 0:20:17 | |
Look, I'm sorry. | 0:20:17 | 0:20:19 | |
I can't do it. Not any more. | 0:20:19 | 0:20:21 | |
I've got a girlfriend - Suzie. It makes her feel uncomfortable. | 0:20:23 | 0:20:27 | |
You calling, me seeing you. | 0:20:27 | 0:20:30 | |
I haven't seen you for two months. I haven't asked for anything! | 0:20:30 | 0:20:32 | |
Look, I'm sorry, she doesn't like it, OK? | 0:20:32 | 0:20:34 | |
It's not like there's anything keeping us together. | 0:20:36 | 0:20:39 | |
You saved any lives yet? | 0:20:41 | 0:20:43 | |
Couple of hundred. But you know me, don't like to boast. | 0:20:43 | 0:20:46 | |
You got time for a coffee? | 0:20:46 | 0:20:48 | |
No chance. Zoe's got us running round like maniacs. | 0:20:48 | 0:20:51 | |
If you could stop bringing in patients, that might help. | 0:20:51 | 0:20:53 | |
All right, I'll let ambulance control know. | 0:20:53 | 0:20:55 | |
Remember what I said about your date of birth? | 0:20:55 | 0:20:58 | |
12, 11, 98? | 0:20:58 | 0:20:59 | |
12, 10, 97. | 0:20:59 | 0:21:03 | |
You're 16. You tell them we were playing football. Keep our heads down and | 0:21:03 | 0:21:07 | |
-get out before they call the cops or social. -Why, what'll they do? | 0:21:07 | 0:21:10 | |
Rory, can I get your date of birth, please? | 0:21:10 | 0:21:13 | |
12, 10, 97. | 0:21:13 | 0:21:14 | |
Hey, you two fancy bowling tonight? | 0:21:16 | 0:21:18 | |
-Count me in. -Nice one. | 0:21:18 | 0:21:20 | |
Not me, once got my fingers stuck in a bowling ball. | 0:21:20 | 0:21:23 | |
Never again. My right hand swells up just looking at one now. | 0:21:23 | 0:21:28 | |
Cheery. Thanks for that, Norman. | 0:21:28 | 0:21:31 | |
Are you inviting every single staff member? | 0:21:31 | 0:21:33 | |
No, not everyone. Might not have asked Lily. | 0:21:33 | 0:21:36 | |
Well, that's just petty. | 0:21:36 | 0:21:37 | |
No, not learning one of your co-worker's names is petty. | 0:21:37 | 0:21:40 | |
You've got to be more positive, Gracie. See this as an opportunity. | 0:21:43 | 0:21:48 | |
No ties, no commitments. | 0:21:49 | 0:21:51 | |
You can do whatever you want. | 0:21:53 | 0:21:55 | |
I don't want to do anything. | 0:21:55 | 0:21:56 | |
If I did, don't you think I would? | 0:21:56 | 0:21:59 | |
-I tried getting up this morning. Look what happened. -Yeah. | 0:21:59 | 0:22:03 | |
-I don't want you coming in. -Well, the hospital said... | 0:22:03 | 0:22:06 | |
Yeah, my sister's coming round. She should be in by now. | 0:22:06 | 0:22:09 | |
DOORBELL RINGS | 0:22:31 | 0:22:33 | |
You robbed them! They'll think I did that! | 0:23:02 | 0:23:04 | |
-I hardly took nothing, they won't even notice. -You just used me. | 0:23:04 | 0:23:07 | |
You looked at me, thought I were a right mug. | 0:23:07 | 0:23:09 | |
-I was trying to help. -Yeah, course you were. | 0:23:09 | 0:23:10 | |
Come on, did you seriously think that place was my gaff? Look at me. | 0:23:10 | 0:23:13 | |
Do I look like I come from a place like that? | 0:23:13 | 0:23:15 | |
-I didn't mean you to get hurt. -We'll do what you said, keep our heads... | 0:23:15 | 0:23:19 | |
-I'm Dr Nicholls and this is Fletch. Which one of you is Rory? -Him. | 0:23:19 | 0:23:22 | |
So that makes you Mikey. Right, let's get your arm sorted. | 0:23:22 | 0:23:26 | |
It's all right, I'll keep that. | 0:23:26 | 0:23:29 | |
Your finger isn't fractured, just dislocated. | 0:23:29 | 0:23:31 | |
-Are you allergic to anything? -No. -Good. | 0:23:31 | 0:23:34 | |
I'd like you to breathe in this Entonox | 0:23:35 | 0:23:38 | |
while I manipulate it back into place. | 0:23:38 | 0:23:39 | |
-Give us a bit. -Will it hurt? | 0:23:39 | 0:23:42 | |
Not as much as it does now. I'll go on five. | 0:23:42 | 0:23:45 | |
One, two... | 0:23:46 | 0:23:48 | |
-three! -HE GRUNTS | 0:23:48 | 0:23:50 | |
-Is he all right? -It's all done. Yeah, he'll be fine. Let's strap this up. | 0:23:50 | 0:23:54 | |
Does this hurt? | 0:24:00 | 0:24:03 | |
How about this? | 0:24:03 | 0:24:04 | |
-Yeah. -How did you do this? | 0:24:04 | 0:24:07 | |
-Just playing football. -On concrete or grass? | 0:24:07 | 0:24:10 | |
Grass. In the park. | 0:24:10 | 0:24:12 | |
We'll get that x-rayed for you, see what's going on. | 0:24:14 | 0:24:17 | |
Let me have a look at your back. | 0:24:17 | 0:24:19 | |
Oh, certainly isn't your day. And how do you do this? | 0:24:23 | 0:24:27 | |
-Told you, he was playing football. -You said he was playing on grass. | 0:24:27 | 0:24:32 | |
Yeah, and then he ran into the goal post. | 0:24:32 | 0:24:34 | |
Pretty lethal goalpost. | 0:24:34 | 0:24:36 | |
Right, that needs cleaning and dressing. | 0:24:37 | 0:24:40 | |
OK, you're done. | 0:24:40 | 0:24:42 | |
I'll sort that x-ray out for you now. | 0:24:42 | 0:24:45 | |
There's no way he's 16. | 0:24:47 | 0:24:48 | |
There's no way he was playing football. | 0:24:48 | 0:24:50 | |
Try and get them apart? | 0:24:50 | 0:24:52 | |
-Do you want a coffee? -No. | 0:25:07 | 0:25:10 | |
What was the joke Grace made about the tablets? | 0:25:10 | 0:25:13 | |
-That she hadn't taken enough. Why? Has she come back in? -No. | 0:25:14 | 0:25:18 | |
Oh, really? Well, I might have to start telling them | 0:25:21 | 0:25:24 | |
just how unco-operative certain departments have been, | 0:25:24 | 0:25:27 | |
starting with your own. Yes! | 0:25:27 | 0:25:29 | |
Dr Ashford, can I ask you a question? | 0:25:30 | 0:25:34 | |
The erm...the SAD PERSONS scale. | 0:25:34 | 0:25:36 | |
How much should someone score for you to keep them in? | 0:25:36 | 0:25:39 | |
Any more than six and I'd be seriously concerned for their mental health...what they might do. | 0:25:39 | 0:25:44 | |
Problem? | 0:25:44 | 0:25:45 | |
I had a patient. Dr Hanna asked if I'd assessed her, | 0:25:45 | 0:25:49 | |
I treated everything I was presented with, | 0:25:49 | 0:25:51 | |
but I didn't do the SAD PERSONS assessment. I think I should have, | 0:25:51 | 0:25:55 | |
but I discharged her. I don't know what to do. | 0:25:55 | 0:25:58 | |
What would you estimate her score? | 0:25:58 | 0:25:59 | |
I don't have all the facts. Five, possibly six. | 0:25:59 | 0:26:03 | |
Does she have any old notes? | 0:26:03 | 0:26:04 | |
Talk to Louise, see if she can help. Might be nothing to worry about. | 0:26:06 | 0:26:09 | |
Let's sort your back out. Lean forward. | 0:26:12 | 0:26:15 | |
Why don't you go and grab yourself a cup of tea? | 0:26:15 | 0:26:17 | |
No, ta. Rory wants me to stay. | 0:26:17 | 0:26:19 | |
Leamington United? | 0:26:22 | 0:26:24 | |
You really do fancy the underdog, don't you? | 0:26:24 | 0:26:26 | |
Mind if I have a word? | 0:26:26 | 0:26:28 | |
Just spoken to the paramedics who found you. | 0:26:28 | 0:26:30 | |
Said a car nearly ran you down, I'll need to take a statement. | 0:26:30 | 0:26:33 | |
Well, I've got to take him up to x-ray, | 0:26:33 | 0:26:35 | |
so he'll be free in about an hour. | 0:26:35 | 0:26:37 | |
Lean forward again. | 0:26:37 | 0:26:39 | |
-This won't take long I'll take you up in about ten minutes, OK? -Nice. | 0:26:42 | 0:26:46 | |
Just me and him. Health and safety. | 0:26:47 | 0:26:49 | |
But you can keep an eye on all his stuff. | 0:26:49 | 0:26:52 | |
Get a few dodgy characters around here. | 0:26:52 | 0:26:54 | |
DOORBELL RINGS | 0:27:23 | 0:27:25 | |
Grace? | 0:27:35 | 0:27:36 | |
I know you're in there, Grace. | 0:27:38 | 0:27:40 | |
Turns out she is registered with a GP, so I got them to fax her records over. | 0:27:54 | 0:27:58 | |
They've had concerns about her too | 0:27:58 | 0:28:00 | |
because she was diagnosed with depression about nine months ago. | 0:28:00 | 0:28:03 | |
The GP was really helpful, that's his mobile and | 0:28:03 | 0:28:06 | |
he's expecting your call. I hope you don't think I overstepped the mark. | 0:28:06 | 0:28:09 | |
Not at all. This is exactly the kind of resourcefulness that will | 0:28:09 | 0:28:13 | |
really impress the CCG. | 0:28:13 | 0:28:15 | |
If only all our receptionists could show the same initiative. | 0:28:15 | 0:28:18 | |
Wouldn't you agree, Neil? | 0:28:18 | 0:28:19 | |
Resourceful. | 0:28:20 | 0:28:21 | |
Yes, and not part of our job. Lily not coming. | 0:28:21 | 0:28:26 | |
Jealousy is such a petty emotion. | 0:28:27 | 0:28:29 | |
CAT MEOWS | 0:28:45 | 0:28:48 | |
Good girl, Misty. | 0:28:48 | 0:28:49 | |
So after you diagnosed depression, did you offer counselling? | 0:28:55 | 0:28:59 | |
Anti-depressants? | 0:28:59 | 0:29:01 | |
No-one thought to follow it up? | 0:29:01 | 0:29:04 | |
Don't you think you should? Maybe run a SAD PERSONS assessment? | 0:29:04 | 0:29:07 | |
Refer her for CBT? | 0:29:07 | 0:29:09 | |
No, that's fine thanks. | 0:29:11 | 0:29:13 | |
Justin? It's Dr Chao here, I need to speak to Grace. | 0:29:29 | 0:29:33 | |
Her sister? Can I have her number? | 0:29:34 | 0:29:37 | |
Does Grace have a boyfriend, a husband? | 0:29:40 | 0:29:43 | |
Justin? | 0:29:45 | 0:29:47 | |
When did you break up? | 0:29:50 | 0:29:51 | |
No, just routine. Thank you. | 0:29:53 | 0:29:56 | |
Doctor Chao, another of your patients is about to breach. | 0:30:03 | 0:30:06 | |
So have you known Mickey long? | 0:30:10 | 0:30:11 | |
Rory? | 0:30:15 | 0:30:17 | |
You all right, Mate? | 0:30:20 | 0:30:23 | |
I can't... I don't... | 0:30:23 | 0:30:25 | |
OK, try and relax, take some deep breaths. | 0:30:27 | 0:30:30 | |
There you go, slow it down. | 0:30:32 | 0:30:33 | |
Feeling better? | 0:30:37 | 0:30:38 | |
Good lad. | 0:30:41 | 0:30:42 | |
-So what was all that about? -Just don't like x-rays. | 0:30:42 | 0:30:46 | |
Kel. | 0:30:46 | 0:30:48 | |
There's really nothing to worry about. You're going to be fine, all right? | 0:30:48 | 0:30:51 | |
I'll look after that. until you come back. | 0:30:51 | 0:30:54 | |
15. | 0:31:02 | 0:31:04 | |
PHONE RINGS | 0:31:09 | 0:31:11 | |
Hello? | 0:31:14 | 0:31:15 | |
Mr Jones, I'm sorry about Misty. | 0:31:16 | 0:31:19 | |
It's... I'm going away. | 0:31:19 | 0:31:21 | |
I needed somebody to look after her. I can't... | 0:31:21 | 0:31:24 | |
I can't take her with me. | 0:31:26 | 0:31:27 | |
No, I need to... I have to go now. Thank you. | 0:31:29 | 0:31:33 | |
Thanks. | 0:31:48 | 0:31:49 | |
See? Not as bad as you thought, eh, George? | 0:31:52 | 0:31:54 | |
Yeah, it was OK. | 0:31:54 | 0:31:55 | |
Yeah, your bag fell open and your bus pass came out. | 0:31:56 | 0:31:59 | |
-So, you're George Thorne, aged 15... -I'm 16. | 0:31:59 | 0:32:03 | |
So what are you? A runaway? | 0:32:03 | 0:32:04 | |
-No, I'm with my dad, he's at work. -OK, what's his number? | 0:32:04 | 0:32:07 | |
Don't know. He lives at 1 Straw Plait Way, Holby. | 0:32:07 | 0:32:10 | |
His name's Michael Thorne. | 0:32:10 | 0:32:11 | |
Why would you lie about your name? | 0:32:13 | 0:32:15 | |
And why are you so scared about the police? | 0:32:16 | 0:32:19 | |
Don't tell me you're not, cos every time you've seen one you've jumped out of your skin. | 0:32:19 | 0:32:22 | |
Don't want to be at my mum's. | 0:32:24 | 0:32:26 | |
-I want to stay at my dad's. -Right. | 0:32:26 | 0:32:29 | |
So why's Mickey so scared? | 0:32:30 | 0:32:32 | |
I don't know, maybe they picked on him. He's my mate, | 0:32:32 | 0:32:34 | |
he's all right. He's looking out for me. | 0:32:34 | 0:32:36 | |
Well you need to get yourself another mate, | 0:32:36 | 0:32:38 | |
cos this one is doing a shocking job. | 0:32:38 | 0:32:40 | |
-She'd score at least seven. -And she was hiding it? Not good. | 0:32:42 | 0:32:46 | |
-What did her GP say? -They diagnosed her with depression, | 0:32:46 | 0:32:48 | |
suggested counselling, which she didn't attend. | 0:32:48 | 0:32:51 | |
They also prescribed anti-depressants which she never collected, | 0:32:51 | 0:32:55 | |
her GP never followed it up. | 0:32:55 | 0:32:57 | |
They've got hundreds of patients, they can't follow them all up. What do you want to do? | 0:32:57 | 0:33:01 | |
I should get her back in, she's alone and vulnerable. | 0:33:01 | 0:33:03 | |
-Have you got her number? -Yes, her sister gave it to me. She's worried, | 0:33:03 | 0:33:07 | |
hasn't seen her in months. | 0:33:07 | 0:33:08 | |
Call her. If you need to, call the police. "Concerned for her welfare." | 0:33:08 | 0:33:12 | |
OK. What about Dr Hanna? | 0:33:12 | 0:33:14 | |
You've got new information, you're just following it up. | 0:33:14 | 0:33:17 | |
I'll stand by you. | 0:33:17 | 0:33:19 | |
Mr Jones? | 0:33:33 | 0:33:34 | |
-Dr Chao? -I'm sorry, but I wondered if you could come back and see me? | 0:33:34 | 0:33:39 | |
Not really, | 0:33:39 | 0:33:40 | |
I'm kind of in the middle of something right now. | 0:33:40 | 0:33:43 | |
I shouldn't have discharged you, I don't think you're very well. | 0:33:43 | 0:33:46 | |
I feel fine. | 0:33:46 | 0:33:48 | |
I really would prefer to see you. I'm concerned. | 0:33:48 | 0:33:51 | |
Worry about your other patients. | 0:33:51 | 0:33:53 | |
You're hurting, Grace. And those pills won't make you feel any better. | 0:33:53 | 0:33:56 | |
Yeah, well, you don't have to worry about me any more. | 0:33:56 | 0:33:59 | |
Where are you? Grace, where are you? | 0:33:59 | 0:34:03 | |
It doesn't matter. | 0:34:04 | 0:34:05 | |
I know what you're going to do, and, believe me, it matters. | 0:34:05 | 0:34:08 | |
What about the person who finds you, finds your body? | 0:34:08 | 0:34:10 | |
-Have you thought about them? -I have to go now. | 0:34:10 | 0:34:13 | |
Grace, do you know what today is? My birthday. | 0:34:13 | 0:34:17 | |
And if something happens to you and I didn't stop it, | 0:34:17 | 0:34:21 | |
I'll never enjoy a birthday ever again. | 0:34:21 | 0:34:24 | |
It'll just remind me how I failed you. | 0:34:24 | 0:34:27 | |
Grace? | 0:34:27 | 0:34:29 | |
DIAL TONE Grace? | 0:34:30 | 0:34:32 | |
Smart move, saying it was your birthday. | 0:34:40 | 0:34:42 | |
I lied. Didn't work, though, did it? | 0:34:42 | 0:34:45 | |
-Ash, you're needed in resus. -OK. | 0:34:45 | 0:34:47 | |
I need you to track this phone now. | 0:34:51 | 0:34:53 | |
Er, I'm here on other business. | 0:34:53 | 0:34:54 | |
What, just standing around for half an hour? | 0:34:54 | 0:34:58 | |
Officer 232, I have a vulnerable patient | 0:34:58 | 0:35:01 | |
who's at risk of doing something seriously stupid to herself. | 0:35:01 | 0:35:04 | |
-What? -If you don't track this phone now, | 0:35:04 | 0:35:07 | |
I'm going to hold you personally, and I mean personally, responsible. | 0:35:07 | 0:35:10 | |
I think she's going to kill herself. | 0:35:10 | 0:35:13 | |
How are you doing, Alice? | 0:35:26 | 0:35:28 | |
I want to go home. | 0:35:28 | 0:35:30 | |
I don't know where it is... | 0:35:31 | 0:35:33 | |
Yeah, I know, I've been working on that. | 0:35:33 | 0:35:35 | |
You said you took the 21 bus, right? I got a timetable here. | 0:35:35 | 0:35:38 | |
We could go through it, see if it rings any bells? | 0:35:38 | 0:35:41 | |
I'm not allowed to go. | 0:35:41 | 0:35:42 | |
No, they want me to, they want me to stay here. | 0:35:42 | 0:35:45 | |
-No, I know, I'm saying I'll help you. -No, they want me to stay here. | 0:35:45 | 0:35:49 | |
He knows who I am, he's been through my bag. | 0:36:08 | 0:36:10 | |
What did you say about me? About the house? | 0:36:10 | 0:36:13 | |
Nothing. I said nothing. | 0:36:13 | 0:36:15 | |
The police, he's been going on about them. | 0:36:15 | 0:36:17 | |
We need to leave. Can you walk? | 0:36:17 | 0:36:20 | |
Look, right, I've got this mate... | 0:36:22 | 0:36:24 | |
Sort of mate. I'm going to call him, see if he can help. | 0:36:24 | 0:36:27 | |
Yeah? Wait here. | 0:36:27 | 0:36:29 | |
Hi, Mrs Thorne? | 0:36:29 | 0:36:31 | |
Yeah, hello, I'm the senior staff nurse at Holby City ED. | 0:36:31 | 0:36:35 | |
There's nothing to worry about, but we do have George with us. | 0:36:35 | 0:36:39 | |
Yeah, he's fine. | 0:36:39 | 0:36:41 | |
Of course, we'll keep hold of him until you arrive. | 0:36:43 | 0:36:45 | |
All right, thank you. | 0:36:45 | 0:36:47 | |
-HE SIGHS -What are you doing here? | 0:36:48 | 0:36:50 | |
You're not answering my calls. I didn't know where you were. | 0:36:50 | 0:36:53 | |
I told you. I'm at work. | 0:36:53 | 0:36:54 | |
-Yeah, but... -Nat, you've got to stop doing this. | 0:36:54 | 0:36:58 | |
Two minutes. | 0:37:00 | 0:37:03 | |
-Listen, George Thorne... -Who? | 0:37:03 | 0:37:05 | |
Er, Rory. Erm, I'll explain later, but he's got to stay here. | 0:37:05 | 0:37:08 | |
-Keep an eye on him for me. -Why? | 0:37:08 | 0:37:10 | |
SIRENS WAIL | 0:37:12 | 0:37:14 | |
All right, mate, we know she's round here somewhere. | 0:37:22 | 0:37:24 | |
If you could check in these and around the back there. | 0:37:24 | 0:37:27 | |
Er, Norm, do you want to look in those sheds over there? Cheers. | 0:37:27 | 0:37:31 | |
HE SIGHS | 0:37:31 | 0:37:33 | |
Where are you? | 0:37:33 | 0:37:35 | |
Grace? | 0:37:41 | 0:37:43 | |
Grace? | 0:37:44 | 0:37:46 | |
Grace? | 0:37:58 | 0:38:00 | |
Grace! | 0:38:00 | 0:38:01 | |
-I'm telling you, she did it herself. -Why would she do that? I wish she'd stay in one place. | 0:38:01 | 0:38:05 | |
Two minutes. I left her for two minutes. | 0:38:05 | 0:38:09 | |
Just watch. | 0:38:11 | 0:38:13 | |
You all right, Alice? | 0:38:16 | 0:38:18 | |
Erm, have you got 20p? I want to get the bus home. | 0:38:20 | 0:38:24 | |
Everyone wants to help me get home. | 0:38:24 | 0:38:26 | |
Have you remembered where that is yet? | 0:38:26 | 0:38:28 | |
-I don't know... -Right, you. You're coming with me. | 0:38:28 | 0:38:31 | |
-Give me that money. -No, that's hers. | 0:38:31 | 0:38:33 | |
-Alice, where do you live? -I don't like you. You're mean. | 0:38:33 | 0:38:36 | |
-Nasty. -I need to get you back to cubicles. -Get your hands off me! | 0:38:36 | 0:38:39 | |
-Alice? -I need to get you back to cubicles. -Get your hands off me! | 0:38:39 | 0:38:43 | |
-CMT? -Leave me alone! I ain't done nothing wrong. | 0:38:43 | 0:38:48 | |
-Robyn... -Sorry, I've got to go and find Fletch. | 0:38:48 | 0:38:50 | |
Here he is, my little brother! Come here, you. | 0:38:50 | 0:38:54 | |
Always getting yourself into trouble, aren't you, eh? | 0:38:54 | 0:38:56 | |
Hurt his back. Sprained his ankle. | 0:38:56 | 0:38:58 | |
Sorry, bud. Everything all right, though? | 0:38:58 | 0:39:01 | |
Go and get him some crutches. | 0:39:03 | 0:39:04 | |
-We need to get a doctor so we can get him discharged. -Crutches. | 0:39:04 | 0:39:07 | |
I'm sorry, love. | 0:39:18 | 0:39:20 | |
I've got a runaway kid who's scared half to death. | 0:39:20 | 0:39:23 | |
I've got Zoe breathing down my neck, | 0:39:23 | 0:39:24 | |
and I'm supposed to be heading up the team. | 0:39:24 | 0:39:26 | |
You agreed to a double, you didn't even ask me. | 0:39:26 | 0:39:28 | |
It's like any excuse to get out of the house. | 0:39:28 | 0:39:31 | |
When you are at home it's like you're...somewhere else. | 0:39:34 | 0:39:38 | |
For a long time, I thought there was someone else. | 0:39:41 | 0:39:45 | |
You're just spending too much time at home. | 0:39:47 | 0:39:50 | |
You're being paranoid. | 0:39:50 | 0:39:52 | |
Four kids... It's scary. | 0:39:52 | 0:39:55 | |
Fletch! It's all kicking off with Alice. We really need you. | 0:39:55 | 0:39:58 | |
-HE SIGHS -Sorry. | 0:39:58 | 0:40:00 | |
Go on. Go back to work. | 0:40:00 | 0:40:02 | |
-Have they asked for me? -N-no... | 0:40:02 | 0:40:04 | |
Right, well, I haven't had a break since 5am. I'm taking ten minutes. | 0:40:04 | 0:40:08 | |
It's definitely CMT, isn't it? | 0:40:13 | 0:40:15 | |
Missed the warning signs. They were all there. | 0:40:15 | 0:40:17 | |
The head wound must have covered it up. | 0:40:17 | 0:40:20 | |
What? Covered what up? | 0:40:20 | 0:40:22 | |
CMT. Very dangerous. | 0:40:22 | 0:40:24 | |
-Can be lethal. -CMT? | 0:40:24 | 0:40:26 | |
Not very common. Recovery rate's poor. | 0:40:26 | 0:40:28 | |
-Am I going to die?! -The only way to be sure it's CMT | 0:40:28 | 0:40:31 | |
is to drill into the skull and take a sample of the brain tissue... | 0:40:31 | 0:40:34 | |
I'm happy to do it now? | 0:40:34 | 0:40:36 | |
-Here's the drill, Dr Nicholls. Shall I assist? -Max! | 0:40:36 | 0:40:39 | |
Don't you dare drill into my bleedin' skull! | 0:40:39 | 0:40:43 | |
Name and address? | 0:40:43 | 0:40:44 | |
What's your name and address? | 0:40:44 | 0:40:47 | |
Elsie Sweeney. | 0:40:50 | 0:40:52 | |
3 Cromwell Road. | 0:40:52 | 0:40:54 | |
CMT. | 0:40:55 | 0:40:58 | |
Chronic mickey-takey-itis. | 0:40:58 | 0:41:00 | |
You're coming with me. | 0:41:00 | 0:41:02 | |
-Are sure they're only ten minutes away? -She's going to kill me. | 0:41:09 | 0:41:12 | |
-He's fine, it's a sprained ankle. -Can I help? | 0:41:12 | 0:41:14 | |
At last. I want to take my brother home. His treatment's finished. | 0:41:14 | 0:41:17 | |
Where's his doctor or nurse? | 0:41:17 | 0:41:19 | |
I have no idea. | 0:41:19 | 0:41:20 | |
I'll get in trouble with my boss if I don't get back soon. | 0:41:20 | 0:41:23 | |
I can hardly let him take the bus. | 0:41:23 | 0:41:24 | |
OK, well, Rory's treatment seems to be completed. | 0:41:24 | 0:41:27 | |
Oh, no, he still needs to go to physio for crutches. | 0:41:27 | 0:41:30 | |
-He's already got them. -Oh, yeah, so he has. | 0:41:30 | 0:41:32 | |
Can I have your pen, please? | 0:41:32 | 0:41:34 | |
Right, well, I'll amend his notes | 0:41:34 | 0:41:36 | |
and, once I give you an ankle injuries leaflet, you can go. | 0:41:36 | 0:41:40 | |
Doctor Chao, where on earth have you been for the past two hours? | 0:41:43 | 0:41:47 | |
I had to follow up on a patient. | 0:41:47 | 0:41:48 | |
You have eight patients, two are about to breach. | 0:41:48 | 0:41:51 | |
Yes... | 0:41:51 | 0:41:53 | |
I made a mistake. I shouldn't have discharged her. | 0:41:53 | 0:41:55 | |
Who? | 0:41:55 | 0:41:57 | |
They've found her. Just had a call. ETA, five minutes. | 0:41:57 | 0:41:59 | |
-Who are we talking about here? -Grace Fraser. | 0:41:59 | 0:42:02 | |
I thought you'd assessed her. | 0:42:02 | 0:42:04 | |
We got new information. I asked her to follow it up. | 0:42:04 | 0:42:06 | |
-She was suicidal. -Excuse me. | 0:42:06 | 0:42:08 | |
I think breaches are preferable to bodies. | 0:42:09 | 0:42:12 | |
You could've told me it earlier, stopped me looking like an idiot. | 0:42:12 | 0:42:15 | |
-Listen, about this CCG visit... -I should've gone with my instincts. | 0:42:15 | 0:42:18 | |
They can take us as they find us. | 0:42:18 | 0:42:19 | |
-PHONE VIBRATES -Speaking of which... | 0:42:19 | 0:42:22 | |
Oh, I'm sorry. Hold on a second. | 0:42:22 | 0:42:24 | |
Right, I don't want to see you again, | 0:42:40 | 0:42:41 | |
not unless your leg's hanging off. | 0:42:41 | 0:42:43 | |
Didn't like it here anyway. | 0:42:43 | 0:42:46 | |
What I don't get is why anyone would want to stay here? | 0:42:48 | 0:42:51 | |
The food's rank, you can't sleep. | 0:42:51 | 0:42:52 | |
People are kind, you get a nice cup of tea, a bit of attention. | 0:42:52 | 0:42:55 | |
-I think it's sad. -It's taking advantage. | 0:42:55 | 0:42:58 | |
-Someone should fine her. -Oh, Max, Max... | 0:42:58 | 0:43:01 | |
-So much to learn. -I'll send her photos to the other hospitals, | 0:43:01 | 0:43:04 | |
and I'll put her name on the hospital-hopper list. | 0:43:04 | 0:43:06 | |
You coming bowling tonight? Staff outing. Noel's organising it. | 0:43:06 | 0:43:09 | |
Ooh, no. Can't do the shoes. | 0:43:09 | 0:43:12 | |
Shoes other people have worn? Eurgh. Does my head in. | 0:43:12 | 0:43:15 | |
-Staff outing? -Erm...yeah. | 0:43:15 | 0:43:18 | |
I told them we had other plans, | 0:43:18 | 0:43:21 | |
like arranging the staff Christmas party tonight over a drink. | 0:43:21 | 0:43:24 | |
-Isn't that right, Louise? -Exactly. | 0:43:24 | 0:43:27 | |
Exactly right. | 0:43:27 | 0:43:29 | |
DOORS BURST OPEN | 0:43:29 | 0:43:31 | |
Right, this is Grace, 36, found collapsed. Looks like an OD. | 0:43:31 | 0:43:36 | |
She has constricted pupils. | 0:43:36 | 0:43:38 | |
Her GCS is seven, she's had 400 milligrams of Naloxone. | 0:43:38 | 0:43:41 | |
Pulse is 70, and her resps are less than ten. | 0:43:41 | 0:43:43 | |
Where do you want us - there? | 0:43:43 | 0:43:45 | |
Grace? | 0:43:45 | 0:43:47 | |
Grace, it's Dr Chao, can you hear me? | 0:43:47 | 0:43:49 | |
Robyn, where's the kid? Rory? | 0:43:51 | 0:43:53 | |
Erm... | 0:43:53 | 0:43:55 | |
It says Zoe discharged him. His brother came to pick him up. | 0:43:55 | 0:43:59 | |
Rory McLaughlin's been discharged? | 0:43:59 | 0:44:02 | |
-Rory? -Yeah, who else is it going to be? | 0:44:02 | 0:44:04 | |
I asked you to keep an eye on him. | 0:44:04 | 0:44:06 | |
Didn't you ask anyone else when you left? | 0:44:06 | 0:44:08 | |
-No, it was all kicking off with Alice... -He's a vulnerable kid! | 0:44:08 | 0:44:12 | |
-He's 16. -No, he's 15. | 0:44:12 | 0:44:14 | |
He's been lying, and he's been missing for three days. | 0:44:14 | 0:44:16 | |
His mum is going out of her mind. | 0:44:16 | 0:44:17 | |
-I didn't know... I'm sorry. -It was the one thing I asked you to do! | 0:44:17 | 0:44:20 | |
I'm sorry, I couldn't help it. I was... | 0:44:20 | 0:44:23 | |
OK. | 0:44:23 | 0:44:25 | |
It's not your fault. | 0:44:25 | 0:44:26 | |
She's still tolerating the Guedel. | 0:44:26 | 0:44:28 | |
Her resps are dropping. | 0:44:28 | 0:44:29 | |
BP's 109 over 70, pulse is 80, sats are down to 86. | 0:44:29 | 0:44:33 | |
She's not making a lot of respiratory effort. | 0:44:33 | 0:44:36 | |
-Pupils, Lily? -Pinpoint. | 0:44:36 | 0:44:38 | |
Another 800mgs of Naloxone? | 0:44:38 | 0:44:40 | |
If this doesn't work, we'll need to intubate her. | 0:44:42 | 0:44:45 | |
Let's wait for the Naloxone, see if we can avoid it. | 0:44:45 | 0:44:49 | |
-Grace! -There you go. | 0:45:01 | 0:45:04 | |
-Grace, you're in hospital, OK? -Grace, it's Dr Chao. | 0:45:04 | 0:45:08 | |
Lou, you seen two young lads, one with a limp and a bloke in his 20s? | 0:45:08 | 0:45:12 | |
-I think I saw them head upstairs a few minutes ago. -Yeah? OK. | 0:45:12 | 0:45:15 | |
-Oh, watch it! -Sorry, sorry. | 0:45:15 | 0:45:17 | |
-Close call? -Yeah, bit too close. | 0:45:17 | 0:45:20 | |
-Do you fancy that coffee? -If you're buying. | 0:45:20 | 0:45:23 | |
Might even throw in a sandwich, if you're lucky. | 0:45:23 | 0:45:26 | |
Car's just down there. | 0:45:29 | 0:45:30 | |
Skelly, help him. | 0:45:30 | 0:45:32 | |
You're very lucky you had Dr Chao. | 0:45:35 | 0:45:36 | |
Not every doctor would've done what she did. | 0:45:36 | 0:45:39 | |
Now, we're going to keep you in for the next 24 hours, do some tests. | 0:45:39 | 0:45:43 | |
Make sure you haven't damaged your liver, | 0:45:43 | 0:45:45 | |
and to do a full psychiatric assessment, OK? | 0:45:45 | 0:45:48 | |
Why? | 0:45:52 | 0:45:53 | |
Why did you do that? | 0:45:53 | 0:45:55 | |
-Why couldn't you just leave me? -Because you're ill. | 0:45:55 | 0:45:58 | |
You have no idea. | 0:45:58 | 0:46:00 | |
You have no idea what it feels like to be me. | 0:46:00 | 0:46:02 | |
How dare you interfere! | 0:46:02 | 0:46:04 | |
You need help, Grace. | 0:46:04 | 0:46:06 | |
You need counselling, and anti-depressants. | 0:46:06 | 0:46:09 | |
You can't deal with this illness all by yourself. | 0:46:09 | 0:46:13 | |
We all need someone in our life. | 0:46:13 | 0:46:15 | |
We all need someone to talk to. | 0:46:15 | 0:46:18 | |
Can you call my sister? | 0:46:21 | 0:46:23 | |
She's already on her way. | 0:46:25 | 0:46:27 | |
I told you she shouldn't have been discharged. | 0:46:31 | 0:46:33 | |
Well, it wasn't like you actually did anything about it, was it? | 0:46:33 | 0:46:37 | |
Resus, where we bring our category one triage patients, | 0:46:39 | 0:46:43 | |
the most urgent cases. | 0:46:43 | 0:46:45 | |
The bulk of our costs are right here in this room. | 0:46:45 | 0:46:48 | |
You seem to keep people in for a long time. | 0:46:48 | 0:46:50 | |
Only the necessary cases which need further investigation. | 0:46:50 | 0:46:53 | |
Do it properly, you know? | 0:46:53 | 0:46:55 | |
-But doesn't that cause breaching? -That's acceptable breaching. | 0:46:55 | 0:46:58 | |
Most breaches are because other departments... | 0:46:58 | 0:47:00 | |
RETCHING | 0:47:00 | 0:47:02 | |
Excuse me, sorry. It's an occupational hazard, excuse me. | 0:47:02 | 0:47:05 | |
Yes, most breaches are because other departments refuse, | 0:47:05 | 0:47:08 | |
or simply don't have the capacity to take them up. | 0:47:08 | 0:47:11 | |
-Shall we get you cleaned up? -Yes. -Let's go. | 0:47:11 | 0:47:15 | |
Happy birthday, Lily. | 0:47:21 | 0:47:24 | |
Skelly... | 0:47:31 | 0:47:32 | |
You OK? | 0:47:35 | 0:47:37 | |
Bottle of cider in there. | 0:47:38 | 0:47:41 | |
Cheers, Tommy. Thought we was going to get nicked. | 0:47:41 | 0:47:44 | |
Look at that. I'm shaking. | 0:47:44 | 0:47:46 | |
Where's your manners? George first. | 0:47:46 | 0:47:49 | |
Watch your head. | 0:47:53 | 0:47:54 | |
Subtitles by Red Bee Media Ltd | 0:48:40 | 0:48:43 |