Silence Speaks Casualty


Silence Speaks

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LineFromTo

-You'll have to find someone else.

-Not me!

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Holby City Emergency department. What can I do for you?

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-Hold up, mate.

-I'm Jack, your new ring-a-ding man.

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Jess.

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Hiya, guys.

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Do you know each other?

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-I was planning on telling Ethan.

-Good luck.

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Now, I've just got to find her.

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I wouldn't do it alone.

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-You offering?

-Why not?

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It would be good if she was a bit more careful.

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You don't want people wondering why her file's getting so thick.

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PHONE RINGING

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If you're standing me up, could you at least let me know?

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This is number one, OK, Maddy? Numero uno.

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Oh!

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Very funny.

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-Sorry.

-OK.

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Er...yeah, well, if I'd have known you were coming...

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You'd have baked me a cake?

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Well, no, I would have least got some bagels.

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Don't worry. I can work with what you've got.

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-No, it...

-Sit.

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No...

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Sit.

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That for the CCG?

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Yeah, I should have finished it last night.

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Sorry for the distraction.

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You don't look very sorry.

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HE CHUCKLES

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Your shift starts soon.

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Don't worry, boss, I won't be late.

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Surprise! Merry Christmas!

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What have you done?

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Just call me Frost. Jack Frost.

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Where's your uniform?

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I spoke to management, told them we needed a makeover.

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It's pink.

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We'll be like flamingos amongst a flock of pigeons.

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Rita!

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You can thank me later.

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I've been waiting for you for the final, finishing touch.

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Everyone's a star and deserves the right to twinkle.

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What on Earth are you doing?

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So you're behind this, are you?

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I was just trying to spread a little Christmas cheer.

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Yeah, well, unfortunately, that's not all you're spreading.

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Bit early there, Santa.

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Blasphemy.

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His name's Olaf and he likes...warm hugs.

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Ah, it's beginning to look a lot like Christmas!

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Big Mac's on it.

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I like it. It's all happy and sparkly.

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Funny - that's exactly what Mrs Beauchamp said.

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Can you and Lofty get on with re-stocking cubicles for me?

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-Argh!

-Come on, I asked nicely.

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OK.

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Speaking of which, the Band 6 vacancy is available online

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so you can stop pestering me now, Robyn.

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RINGING

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Maddy. This is the fifth call now. Number five!

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I'm sorry, but you know the drill.

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SHALLOW BREATHING

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BUZZING

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Come on, mate, cheer up.

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I'm trying to think pink, Noelle, but everything's lost its sparkle.

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Why don't you take it home with you, give your place a Christmas spruce?

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No point. Nobody there to appreciate it.

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Jacob. You're still feeling festive, right?

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Yeah, full of joys, me.

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Sounds like someone had a good night.

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Can't complain.

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The Clinical Commissioning Group will be here very shortly.

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Ready and waiting, Mrs Beauchamp.

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I can still see evidence of this morning's fiasco.

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Well, that's not our...

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No excuses. Sort it.

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Staff Nurse Masters.

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Boss.

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OK, come this way to be triaged.

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Rita?

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Lofty, make it quick.

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Is now not a good time?

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It's the season of hangovers and heart attacks -

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there's never going to be a good time.

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Right. It's just I was thinking about going for the job?

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Seeing as I asked you half an hour ago.

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I meant the promotion.

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I saw you talking to Robyn about it earlier on.

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Right.

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It's just I was looking for someone a bit more...assertive.

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Course. Sorry.

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The role requires a certain amount of confidence and conviction.

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-OK.

-And I'm not sure you're quite there yet.

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I understand.

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I've just got to go and re-stock.

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OK.

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Nice hat, by the way.

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OK.

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Sure you don't want me to drive?

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Very funny.

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No, you're right. Best to get back in the saddle.

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Thanks for that, nugget.

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So you're still mad at me?

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I'm not mad, I'm just disappointed.

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Ouch.

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What do you expect?

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Worst day of my civilian life and you go AWOL.

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Actually, it was more missing in action.

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Nikki brought Olivia in again.

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Sprained wrist.

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And?

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That's twice in less than a month.

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So she's unlucky.

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Is she?

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Be careful, Dix.

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She's in the main building.

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What's with the GPS? Feel like I'm on a treasure hunt.

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It's Maddy Allen.

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If she hasn't answered her phone after a few goes,

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her mum sends out an alert.

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Oh, right. So we're a taxi service for hungover teenagers?

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Not exactly. It's part of a local MND support service.

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Maddy's in her 40s and she's got advanced motor neurone disease.

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Maddy?

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I could get the caretaker?

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Hang on.

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Or I could just boot it.

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Up here for thinking, down there for dancing.

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Maddy?

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Can you hear me?

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The acoustics in here are great.

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OK. Have you got any pain?

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No.

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Right, let's sit you up, help with your breathing. OK, lovely?

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Yup.

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Ready, Iain? One, two, three.

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Did you check the gents?

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I decked the stalls with boughs of holly.

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Much obliged.

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# Fa la la la la, la la la la. #

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You're not still holding a grudge, are you?

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I never hold a grudge. Once I get even, I'm over it.

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OK. Discharged?

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Kick-off's in half an hour.

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I'm just going to get some fresh air before the stuffed shirts arrive.

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Want some company?

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You've only just got here.

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There's gotta be some perks to sleeping with the boss?

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It's not a package deal, I'm afraid.

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Maddy?

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Yeah, Maddy Allen, 46, she's got motor neurone disease.

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She fell out of her wheelchair approximately three hours ago.

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Cubicles. Yeah?

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OK. There's no obvious injuries but she's short of breath.

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GCS 15, pulse 50, BP 110/60. Sats 93%, her temperature's 38.5.

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I dropped my phone.

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Right, let's get you in the warm.

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Somewhere far from the madding crowd, please, Connie.

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Don't worry, I'll look after you. Is your mum on her way?

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I'm surprised she didn't beat the ambulance.

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We're nearly there.

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Mum? It's time to wake up now.

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I can't. Mustn't sleep...

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No! Don't!

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Danny!

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Straight through to HDU, please.

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All quiet on the Western Front.

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I guess it helps having friends in high places.

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So how do you two know each other?

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Connie volunteers at the MND support group.

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Fundraiser, campaigner, brings a mean lemon drizzle.

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Ah, well, that's shop-bought, I'm afraid.

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Right, Maddy, we're going to move you onto the other bed, darling,

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OK? Here we go, nice and gently.

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Thanks, guys.

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Sorry. Mum's on a mission to fatten me up.

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A high-carbohydrate, high-calorie diet could delay

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the progression of MND - according to a phase two study.

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It's been doughnuts at dawn ever since.

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Thanks for calling the cavalry.

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Five strikes and you're out, kiddo.

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This is why you should move in with me.

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And become your lab rat? No, thank you.

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I'd like to say it was nice to see you again, Mrs B,

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but given the circumstances...

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What's the damage?

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Well, we need to confirm with a chest X-ray,

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but it looks like a chest infection, possibly pneumonia.

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That's the last thing we need. She's already struggling.

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The muscle wastage in her upper body has spread.

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Charming. I can speak for myself.

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I don't normally get a word in.

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"A bird doesn't sing because it has an answer.

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"It sings because it has a song." Maya Angelou.

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Why were you even at work? It's the holidays.

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Mum's the word.

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Meaning?

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That you'll have to wait and see.

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You OK?

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My leg hurts.

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It's bad, isn't it?

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We can't stay in here like this.

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Argh! Argh!

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Argh!

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I can't.

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Please, Mum. You have to.

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Argh!

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We don't have to go far.

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I don't like this, Danny.

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Argh!

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It's going to be OK.

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Just stick to the story.

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'Which service, please?'

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Ambulance, please.

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We'll get you started on a course of antibiotics straight away, OK?

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Wait.

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One second, mate.

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Can I ask you something?

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Course.

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Which is better - "Do you want to take me for a test run?"

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or "Do you want to burn some rubber?" Don't laugh.

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I've been practising those all morning.

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Oh! So you've found someone?

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Not exactly. But a girl's got to plan ahead.

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Very true, very true.

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You OK, Maddy?

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I feel...strange.

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Strange how?

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SHE PANTS

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Help me, Jacob.

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I need you to help me.

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OK, OK. Let's get her through, quickly, please.

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Well?

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We've confirmed the pneumonia.

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What's going on? Why's she like that?

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The infection is making it hard for Maddy to move air.

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Resp rate's up to 30.

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We should discuss Maddy with ITU -

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she may need further help with her breathing.

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-You want to ventilate her?

-Maddy has an ADRT.

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Let's give her high-flow oxygen. That might be enough.

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And if it's not?

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We both know Maddy's wishes.

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If she can't swallow, we won't feed her.

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If she can't breathe, we won't make her breathe.

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Right, I'm going to cancel this presentation.

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No. She wouldn't want any fuss.

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Sit with her, OK?

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Talk to her.

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Yeah.

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I'll be back as soon as I can.

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-Connie.

-Oh!

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If she continues to deteriorate?

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Her living will clearly states

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that she doesn't want invasive ventilation, OK?

0:14:160:14:19

-But...

-No buts, Staff Nurse Masters.

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An advanced directive is legally binding, OK?

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I'm just saying a sprained wrist is a potential sign of abuse.

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That's one of 100 possibilities.

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Well, she came in last year with a broken arm.

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-Jess tell you that?

-Not exactly.

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Dixie?

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Well, I might have glanced at Olivia's medical records.

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-Oh, what?!

-I'm telling you, something's not right.

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Right, well, if you've gone that far and stooped that low

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and got nothing concrete, then you've got your answer.

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You're right. I know you're right. I've just got this feeling.

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Just forget about it.

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It's my mum - she's broken her leg.

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You don't look too smart yourself, mate.

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I'm fine. Please, she needs your help.

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Well, maybe you shouldn't move if you think you've broken a bone.

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We thought the car might catch fire.

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You've been watching too many Fast and Furious movies.

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So where were you heading?

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Cleaning job. Danny helps me.

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The road was icy.

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Have you had a drink, love?

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Just a couple last night.

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-POLICE SIRENS WAIL

-Christmas party.

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You need to give your system enough time to process the alcohol.

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You could be over the limit.

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I wasn't thinking.

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I was up early for work, you know.

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POLICE RADIO CHATTER

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Right, we're going to be five minutes, guys.

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We'll see you back at the ranch, OK?

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Thank you.

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What are you doing?

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The ABG shows worsening hypoxia. Her oxygen levels are decreasing.

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You might want to reconsider.

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Reconsider?

0:16:110:16:13

You have power of attorney.

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Yes, but...

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You've done your research,

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so you know ventilation gives Maddy the best prognosis.

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You think this is what I want?

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She's my only child.

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I've already lost her father.

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This infection is just a temporary setback.

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Her breathing muscles have already weakened.

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She'll be dependent on a machine to breathe, a machine to communicate.

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It's not what she wants.

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Just before she lost consciousness...

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..Maddy asked for my help.

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What?

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Look, she was looking forward, to the future.

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I think she'd changed her mind about treatment.

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You think?

0:16:590:17:01

Why would she talk to you?

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I was there.

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I've been there her whole life.

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Of course. I didn't mean to...

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Maddy's a teacher, a great one - it's what she dedicated her life to.

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The kids are finding it harder to understand her now

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and that's been...

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devastating.

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She made me promise she'd never lose her voice.

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She's always been independent.

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Fiercely so.

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I won't let you silence her.

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PHONE RINGS

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It's her solicitor. If you'll excuse me.

0:17:390:17:42

Arial or Times New Roman?

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I thought you were more of a Wingdings girl.

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I can't just Wingding this, Louise. I really want this job.

0:17:530:17:56

Garamond. It's simple, elegant. Put your best font forward.

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Oh, Charlie, have you got anything juicy for us today?

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You're a bit keen!

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Just showing my strong clinical leadership

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and my communication skills, as per usual.

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The job's online, then?

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I don't know what you're talking about.

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All right, come on, I'll see what I can find you.

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-Charlie.

-Yeah.

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Any luck with your contact at the adoption agency?

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Still nothing, I'm afraid. Do you want me to step it up a bit?

0:18:200:18:23

Yeah, if you could. Thank you.

0:18:230:18:25

I think Ethan knows something's going on.

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-If I could find my mum, get some answers...

-Right, leave it with me.

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Great.

0:18:310:18:33

OK, you're on.

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-Yes!

-Yes!

0:18:350:18:37

Right, this is Joanne Holland, 39, driver involved in an RTC.

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Car versus wheelie bin.

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She's got a compound fracture of her left tib fib.

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Not KO'd at the scene and neck was cleared.

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All obs are fine.

0:18:490:18:50

I've given her ten of morphine and there's a strong smell of alcohol.

0:18:500:18:54

Hang on a minute, mate, you're going to cubicles, this way.

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Are you sure there's nobody I can call for you?

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It's just me and Danny.

0:19:030:19:05

Right, have you got any allergies?

0:19:050:19:07

OK. Can we get 1.2g co-amoxiclav IV?

0:19:070:19:10

How about tetanus - are you up-to-date on that?

0:19:100:19:13

-I don't think so.

-Let's get a booster as well.

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It was a Christmas party.

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All right. FBC, U and Es, group and save and a coag.

0:19:200:19:25

She's slightly tachycardic so let's do a full trauma series,

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find out what's at play.

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I just had one or two.

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She must be well over the limit.

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We get that a lot this time of year.

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-So what next?

-If she's got no convictions,

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she'll get a ban and a fine.

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She was driving drunk with a kid in the car.

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We treat and street, leave the rest to the police.

0:19:470:19:50

That's right, take it easy. I've got plans for you later.

0:19:570:20:00

Oh, yeah? My mother warned me about girls like you.

0:20:000:20:04

I doubt her imagination was this good.

0:20:040:20:06

You ready, mate?

0:20:060:20:08

Yeah.

0:20:080:20:09

WHEEZING

0:20:190:20:21

Maddy?

0:20:210:20:22

I need some help in here.

0:20:230:20:25

MND patient with pneumonia.

0:20:270:20:28

Her BP dropped suddenly with oropharyngeal oedema.

0:20:280:20:31

OK, this looks like anaphylaxis. Has she been started on antibiotics?

0:20:310:20:34

Clarithromycin and amoxicillin IV.

0:20:340:20:37

Can I get 0.5 mils of 1 in 1,000 adrenaline IM,

0:20:370:20:40

200mg hydrocortisone IV and 10mg chlorphenamine IV, please?

0:20:400:20:45

And can we get ketamine and Atracurium on standby, please?

0:20:450:20:49

SATS are dropping, Ethan.

0:20:490:20:51

OK, let's fast bleep anaesthetics.

0:20:510:20:53

OK, we are losing her airway.

0:20:540:20:57

We need to intubate. We are going to pre-oxygenate now.

0:20:570:21:00

Cricoid on, please.

0:21:020:21:04

Drugs can go in. Thanks.

0:21:040:21:06

OK.

0:21:100:21:12

Her airway's occluded. I am going to try size 6, please.

0:21:150:21:20

What's happened? What are you doing now?

0:21:200:21:23

Maddy's had an allergic reaction to the antibiotics.

0:21:230:21:26

She needs an emergency airway.

0:21:260:21:27

What about the advanced directive?

0:21:270:21:29

Excuse me?

0:21:290:21:31

-Can you carry on bagging, please?

-OK.

0:21:310:21:35

Er...sorry, we weren't aware...

0:21:350:21:37

He knew.

0:21:370:21:38

This is an acute reaction.

0:21:380:21:40

Once she's intubated and the swelling has gone down...

0:21:400:21:42

No! You know she doesn't want that.

0:21:420:21:45

Maddy is my patient. I have to fight for what I think is right.

0:21:450:21:49

I want to speak to Connie Beauchamp. Now!

0:21:490:21:52

You know you should never get in the car

0:21:530:21:55

-with someone who's been drinking.

-I know.

0:21:550:21:57

Has this ever happened before?

0:21:570:21:59

Course not.

0:21:590:22:01

Right. I just need to review your neck, OK?

0:22:010:22:05

Did you know there's a stethoscope that means

0:22:060:22:09

you can hear the heartbeats of astronauts when they're in space?

0:22:090:22:12

Yeah.

0:22:120:22:13

Can I just...? Clunk, click, every trip, eh?

0:22:130:22:16

Do you mind taking your top off?

0:22:160:22:18

I was sitting in the back.

0:22:200:22:23

Right, thing is,

0:22:240:22:26

that kind of bruising looks like it's from a steering wheel, so...

0:22:260:22:29

Mum had this Christmas party last night.

0:22:310:22:35

I thought it'd be safer.

0:22:350:22:37

Safer? You must be a pretty good driver, then?

0:22:370:22:40

-Is this the first time you've crashed?

-Course.

0:22:400:22:44

So you've done this before?

0:22:440:22:45

It's no big deal.

0:22:450:22:47

Then you won't mind telling the police what you told me, will you?

0:22:470:22:50

Whatever. Can I see my mum now?

0:22:500:22:54

And the options put forward by the NHS

0:22:550:22:59

to address the exceptional pressure my, and other emergency departments,

0:22:590:23:02

are under are woefully inadequate.

0:23:020:23:06

Excuse me, Mrs Beauchamp.

0:23:060:23:08

I'm afraid there's a bit of an emergency downstairs.

0:23:080:23:11

I would've thought the team would have been used to that by now.

0:23:110:23:15

Thank you.

0:23:150:23:17

Right, well, sorry about that.

0:23:180:23:19

Perhaps we should take an early tea break.

0:23:190:23:22

I'll be back as soon as I can.

0:23:220:23:23

She's on her way.

0:23:260:23:28

Thanks.

0:23:280:23:29

If looks could kill, she'd be an Uzi.

0:23:290:23:31

This had better be important.

0:23:350:23:37

Maddy had an allergic reaction to the antibiotics.

0:23:370:23:40

-OK.

-She needs to be ventilated.

0:23:400:23:42

I'm afraid that's not your call.

0:23:420:23:44

Look, Maddy asked me to help her before she lost consciousness.

0:23:440:23:48

-Help her what?

-Live.

0:23:480:23:51

She said that?

0:23:510:23:53

That's what she meant.

0:23:530:23:54

Oh!

0:23:540:23:55

Look, patients can overturn advanced directives.

0:23:580:24:00

If they're competent enough to make that decision, yes.

0:24:000:24:03

MND doesn't affect the mind.

0:24:030:24:05

What about altered state, pain medication?

0:24:050:24:07

No, no, no, no - she was conscious and alert.

0:24:070:24:09

She looked me in the eye and asked me to help her.

0:24:090:24:12

-Does Rosie know all this?

-Yeah.

0:24:120:24:14

Then it's out of your hands.

0:24:140:24:15

-No.

-Yes. I've had experience with MND.

0:24:150:24:18

It can make a patient feel trapped, desperate.

0:24:180:24:21

You have interpreted her words one way.

0:24:210:24:23

What if she meant the other? What if she meant help her die?

0:24:230:24:26

You're off this case, with immediate effect.

0:24:260:24:29

-That's not your decision.

-I will clear it with Rita.

0:24:290:24:31

Jack, tell Sister Freeman I'm taking my break.

0:24:370:24:41

Right, Joanne.

0:24:500:24:51

I've liaised with orthopaedics

0:24:510:24:53

and you're on the trauma list for theatre, OK?

0:24:530:24:55

I need an operation?

0:24:550:24:57

They'll need to stabilise the bone, prevent further tissue damage.

0:24:570:25:00

Please. I can't.

0:25:000:25:01

Well, you can discuss any further concerns with the surgeons.

0:25:010:25:04

No, you don't understand. I can't.

0:25:040:25:06

Mum? What's wrong?

0:25:060:25:08

They want to put me to sleep.

0:25:080:25:11

Lofty, now is not a good time.

0:25:110:25:13

-I've got an update on the accident.

-I need something, Danny.

-No, Mum.

0:25:130:25:16

Please. Make it go away. Make it stop.

0:25:160:25:18

-She's becoming more tachycardic.

-Yeah.

0:25:180:25:21

I hate this. I don't want this.

0:25:210:25:24

-I'm no good.

-Lofty, can you...?

0:25:240:25:26

Eight months old and he slept right through.

0:25:260:25:28

Please, don't...

0:25:280:25:30

Wake him up, Danny. Danny, don't let your brother sleep.

0:25:300:25:33

Has the brother been admitted?

0:25:330:25:36

No, she said it was just her and Danny.

0:25:360:25:37

I put him down to sleep and he never woke up.

0:25:370:25:39

Danny, we need to let the doctor look after your mum.

0:25:390:25:41

Why? What's wrong with her?

0:25:410:25:43

-She may have another injury from the accident.

-It's not your fault.

0:25:430:25:46

I can't sleep. I won't.

0:25:470:25:50

Oh, my days! Noelle? Somebody?

0:25:520:25:56

Anybody? I can't look.

0:25:560:25:58

It's all right, they know what they're doing.

0:25:580:26:00

Can I have a chair, please?

0:26:000:26:02

Do we know who this is?

0:26:020:26:03

Daniel Holland.

0:26:030:26:05

I was on my way to see him.

0:26:050:26:06

Let's get him to small resus, please.

0:26:060:26:09

Nice and easy, there we go, sir.

0:26:090:26:10

Peace offering.

0:26:140:26:16

You'll have to try harder than that.

0:26:160:26:18

Well, in that case...

0:26:190:26:22

Better.

0:26:220:26:23

Now this doughnut represents a circle of trust,

0:26:230:26:26

OUR circle of trust.

0:26:260:26:27

We're a team and we should stick together.

0:26:270:26:31

Right. Didn't you get one?

0:26:310:26:33

There's no "I" in team.

0:26:330:26:36

I didn't know we were expecting company.

0:26:360:26:38

I've got a question about Maddy Allen.

0:26:380:26:39

Go on.

0:26:390:26:40

Do you know what she was doing at the school?

0:26:400:26:43

Not exactly.

0:26:430:26:44

There was a laptop and some of them call-centre earphones.

0:26:440:26:47

-And she said something about acoustics.

-Yeah.

0:26:470:26:50

Did the computer come in with her?

0:26:500:26:52

She insisted.

0:26:520:26:53

I left it at reception.

0:26:530:26:54

What's going on, Jacob?

0:26:560:26:58

I'm speaking up for someone who can't.

0:26:580:27:00

-What are you doing?

-Doing what he said.

0:27:050:27:06

-What do you mean?

-I'm going to go and see Jess.

0:27:060:27:08

-No, you can't!

-Watch me.

0:27:080:27:10

OK, let's have a look.

0:27:130:27:15

How's she doing?

0:27:190:27:20

She's still having trouble breathing on her own.

0:27:220:27:26

I have to ask this.

0:27:260:27:28

You do understand what will happen if this continues?

0:27:280:27:31

It was hard to talk about.

0:27:360:27:39

But we did.

0:27:390:27:40

So that this wouldn't happen.

0:27:410:27:43

So I wouldn't question whether I was doing the right thing.

0:27:430:27:47

Staff Nurse Masters is no longer on the case.

0:27:470:27:50

Thank you.

0:27:500:27:52

There's no cure, no real treatment, nothing.

0:27:520:27:56

This is the one thing she asked for, the one promise I made her.

0:27:570:28:03

A collection of fluid in the upper left quadrant,

0:28:050:28:08

that's probably bleeding from the spleen.

0:28:080:28:10

BP's dropped to 88/63.

0:28:100:28:12

OK, he's gone into shock.

0:28:120:28:14

Let's activate the major haemorrhage protocol, then, please.

0:28:140:28:17

Can we get another line in and run two units of O-neg

0:28:170:28:20

through the rapid infuser?

0:28:200:28:21

Somebody let the mother know. We'll need consent for surgery.

0:28:210:28:25

Stand by with the tranexamic acid.

0:28:250:28:28

Where's Danny? Where is he?

0:28:280:28:31

Let's speed up these fluids and keep an eye on the pressure.

0:28:350:28:39

What's wrong with the son?

0:28:390:28:41

Query ruptured spleen. Turns out he was driving the car.

0:28:410:28:43

-What?

-So she's an habitual drinker?

0:28:430:28:45

I would say so. Is this because of the crash?

0:28:450:28:48

No, given the history, it's likely oesophageal varices.

0:28:480:28:51

SHE RETCHES

0:28:510:28:52

Can I get suction, please?

0:28:520:28:54

She's going to keep haemorrhaging.

0:28:570:28:59

Can we phone haematology and let them know

0:28:590:29:02

we have a likely variceal bleed in resus, please?

0:29:020:29:04

Activate the major haemorrhage protocol and give 2g terlipressin.

0:29:040:29:08

Can we contact the gastroenterology team

0:29:080:29:10

and anaesthetist to prep for endoscopy?

0:29:100:29:13

Where's the rapid infuser?

0:29:130:29:14

It's with Danny next door.

0:29:140:29:15

-Can you go and get it, please?

-Isn't there another one?

0:29:150:29:18

No, I'm afraid there isn't.

0:29:180:29:19

Well, that's stupid, this is a major trauma centre.

0:29:190:29:22

They're £18,000. Louise.

0:29:220:29:24

Lofty, Lofty.

0:29:240:29:26

He's in shock.

0:29:260:29:27

This case takes priority.

0:29:270:29:29

Hiya, Dixie.

0:29:400:29:42

Is this a bad time?

0:29:420:29:43

Nah, I'll just file this under B for boring.

0:29:430:29:46

Not enjoying your desk job?

0:29:460:29:47

Keep pressing escape but I'm still here.

0:29:470:29:50

I'm sorry if you think...

0:29:500:29:51

You were right to say something, so if that's why you're here...

0:29:510:29:54

It's not.

0:29:540:29:55

Right.

0:29:550:29:56

Is there somewhere we can chat?

0:29:560:29:59

Yeah.

0:30:000:30:02

Are we nearly ready to go?

0:30:060:30:08

I'll just push through this unit then the mother can have it, OK?

0:30:080:30:11

No. Take it. It's my fault she's ill.

0:30:110:30:14

Your mum's sick because of the drinking,

0:30:140:30:16

it's nothing to do with the crash.

0:30:160:30:18

I let her drink. I want her to.

0:30:180:30:21

Stop it! I know you want her to get better.

0:30:210:30:23

I look after her.

0:30:230:30:25

Whoa!

0:30:250:30:27

OK, take the machine through to resus.

0:30:270:30:30

We'll have to hook him back up with a pressure bag.

0:30:300:30:32

No. Please. No. No.

0:30:320:30:34

What if your mum loses you too? Who's going to look after her then?

0:30:340:30:38

Let us look after you both. Trust me, Danny.

0:30:380:30:40

She's going into haemorrhagic shock.

0:30:480:30:51

Thank you.

0:30:580:31:00

Want one?

0:31:000:31:01

No, thanks.

0:31:010:31:03

So what's this about, Dixie?

0:31:040:31:07

I saw Olivia again.

0:31:100:31:12

Did she tell you?

0:31:120:31:14

Yeah. We've kind of been in the wars recently.

0:31:140:31:16

Does that happen a lot?

0:31:170:31:20

It's the first hole I've fallen down.

0:31:200:31:22

To Olivia, I meant.

0:31:220:31:23

She slipped on ice.

0:31:230:31:25

Whilst Nikki was looking after her?

0:31:260:31:29

What are you saying?

0:31:300:31:32

That I'm here if...

0:31:320:31:35

if you want to talk.

0:31:350:31:36

Olivia means everything to me.

0:31:390:31:42

Do you really think I'd let something happen to her?

0:31:420:31:45

I've been polite. I've listened.

0:31:470:31:49

I've explained and now I'd like you to leave.

0:31:490:31:52

Jess, please...

0:31:530:31:54

SHE SIGHS

0:31:570:31:58

-Do you want to take over again?

-Yeah.

0:32:060:32:08

Jacob?

0:32:090:32:11

I just want to have a quick word with Rosie.

0:32:110:32:13

I don't think that's a good idea.

0:32:130:32:15

Why won't you leave us in peace?

0:32:150:32:18

I am very sorry,

0:32:180:32:19

but there is something you need to know about your daughter.

0:32:190:32:22

Because you're such an expert? You've known her five minutes.

0:32:220:32:26

Please. Just listen.

0:32:260:32:28

There's really nothing you can say.

0:32:280:32:30

Then I'll let Maddy do the talking.

0:32:320:32:35

-MADDY:

-'Hello, how are you? What's new?

0:32:370:32:43

'Thank you for coming to visit.'

0:32:430:32:47

It's called voice banking - recording your natural voice

0:32:470:32:51

to create a personalised, synthetic one.

0:32:510:32:53

I've read about it.

0:32:530:32:54

Maddy was programming her voice for a speech-generating device.

0:32:540:32:57

'Do you want to take me for a test run?

0:32:570:33:00

'Do you want to burn some rubber?'

0:33:000:33:03

There's an option to record personal phrases so it sounds more authentic.

0:33:030:33:08

'Surprise! This is for you, Mum.

0:33:080:33:13

'Merry Christmas.'

0:33:130:33:14

This is why Maddy was at the school.

0:33:140:33:16

You see, you need a quiet room, with good acoustics.

0:33:160:33:20

This was her Christmas present to you.

0:33:200:33:22

Sats are dropping.

0:33:220:33:24

Now that you know Maddy was making preparations to lose her voice...

0:33:240:33:27

-I can't...

-She's becoming synotic.

-Do you want me to take over?

0:33:270:33:30

-Yeah.

-What are you frightened of?

0:33:300:33:32

That she'll be trapped. That she'll be angry with me.

0:33:320:33:36

That I'll be doing the wrong thing.

0:33:360:33:40

Do you remember how Maddy felt about her wheelchair to start with?

0:33:400:33:44

She hated it, with a passion.

0:33:460:33:48

Expectations change over time.

0:33:480:33:51

What people can cope with changes over time.

0:33:510:33:54

She asked for my help, Rosie.

0:33:540:33:57

-She's in respiratory arrest.

-OK.

0:33:570:33:59

Do what you have to do. Save her.

0:34:010:34:04

Yeah, OK. Let's get her through to resus.

0:34:040:34:06

Back so soon?

0:34:100:34:12

I wrapped it up quickly - the place seems to fall apart without me.

0:34:120:34:15

Is that a fact? So how's tricks?

0:34:150:34:18

What?

0:34:180:34:19

The rocky road to romance, cupid's little arrow.

0:34:190:34:22

Staff Nurse Masters?

0:34:220:34:23

I'll wait here.

0:34:230:34:24

What are you doing?

0:34:260:34:27

Guess that answers that.

0:34:290:34:31

I'm going to start with a size 6. Let's repeat the adrenaline, please.

0:34:310:34:34

What are you doing?

0:34:340:34:35

We're intubating her.

0:34:350:34:37

Keeping someone alive against their wishes is the ultimate indignity.

0:34:370:34:41

Rosie gave consent.

0:34:410:34:43

OK, bougie, please.

0:34:430:34:45

You mean you coerced her?

0:34:450:34:47

Are you serious?

0:34:470:34:49

You are depriving her daughter of her dying wish.

0:34:490:34:52

Not to mention leaving us open to a law suit.

0:34:520:34:54

Do you know, you could have a little more faith.

0:34:540:34:56

I'm sorry if my professionalism disappoints you.

0:34:560:34:59

-75%.

-I thought you'd be on my side.

0:34:590:35:01

Right, let's get this clear -

0:35:010:35:03

sleeping with me does not give you privileges in the ED.

0:35:030:35:07

OK, this is not going to go through.

0:35:100:35:12

Right, do you have a Plan B, Dr Hardy. No?

0:35:120:35:16

Right, let's dispense with the ET.

0:35:160:35:18

Let's go for a definitive surgical airway.

0:35:180:35:21

Can I have the cric set, please?

0:35:210:35:23

Scalpel.

0:35:250:35:26

OK, forceps.

0:35:320:35:34

Get the tube.

0:35:370:35:39

OK.

0:35:420:35:43

Check airways, please.

0:35:490:35:51

Good air entry.

0:35:550:35:56

-Bilateral.

-OK.

0:35:580:36:00

I'm going to go see the mother.

0:36:000:36:03

How are you feeling?

0:36:140:36:16

OK. How's mum?

0:36:160:36:18

She's doing well. You can go and see her tomorrow.

0:36:180:36:21

I just wanted her to sleep, but she kept needing more and more.

0:36:210:36:28

I messed up, eh?

0:36:290:36:31

You could talk to her about how her drinking makes you feel.

0:36:310:36:35

What's the point?

0:36:350:36:37

Sometimes people who drink need to know how it affects other people.

0:36:370:36:40

Hearing the truth might help her stop.

0:36:400:36:43

I don't want to upset her, make her sad.

0:36:430:36:46

That's part of the grieving process.

0:36:460:36:48

It's hard but sometimes it's better to hear what's inside outside.

0:36:480:36:52

That's what a stethoscope's for.

0:36:520:36:54

Are you in love with your stethoscope or something?

0:36:540:36:57

Come on, it's pretty cool.

0:36:570:36:59

So will you talk to her?

0:36:590:37:01

I dunno.

0:37:030:37:05

It's kind of embarrassing.

0:37:050:37:07

You could write it down? Or I could?

0:37:070:37:10

I've got a pen and paper here.

0:37:120:37:14

Shouldn't I wait until she's better?

0:37:140:37:17

This is to make her better, remember?

0:37:170:37:19

Hi, Mum.

0:37:220:37:24

Lofty said to tell you how I feel about your drinking.

0:37:260:37:33

"I'm not doing this to be mean. I just want you to stop.

0:37:330:37:39

"I get embarrassed when you drink. You get sick and fall over.

0:37:390:37:43

"Today, I had to put you in the bath and dress you.

0:37:430:37:46

"I don't like doing stuff like that.

0:37:460:37:49

"You've told me that you'll stop lots of times, but you forget.

0:37:490:37:53

"You shout and smash things up and then you forget.

0:37:530:37:57

"You say it's my fault that Freddie didn't wake up.

0:37:580:38:01

"That you wish you hadn't had me.

0:38:020:38:04

"I know that you're sad, but I'm sad too.

0:38:110:38:15

"Please don't be angry. I just want you to get better."

0:38:150:38:19

Cal?

0:38:240:38:26

Yeah?

0:38:260:38:27

Have you by any chance ever had a look at your birth certificate?

0:38:270:38:31

No. Why?

0:38:310:38:33

Nothing's showing up in this borough.

0:38:330:38:36

We may need to widen the search.

0:38:360:38:37

Wow. OK.

0:38:370:38:40

You having second thoughts?

0:38:400:38:42

No, I'm ready. I'm ready to meet my maker.

0:38:420:38:45

They really need to invest in another one of those infuser thingies.

0:38:480:38:52

OMG. Snaps for Noel. That's a great idea. Let's do it!

0:38:520:38:55

You do realise they cost 18 grand?

0:38:550:38:57

-How much?

-We could do like a sponsored Santa sprint.

0:38:570:39:01

Finally!

0:39:010:39:03

Something Christmas-alicious after Big Bad Mac pulled the plug.

0:39:030:39:06

-You really need to let that go, mate.

-Oh, I will.

0:39:060:39:08

I'll get something up on the notice board ASAP.

0:39:080:39:11

Did you not hear me when I said 18 grand?

0:39:110:39:12

You've got to be in it to win it, Louise.

0:39:120:39:15

Everything OK?

0:39:290:39:30

Depends what you mean by OK.

0:39:320:39:34

We're surviving.

0:39:360:39:38

I just hope I did the right thing.

0:39:380:39:40

Maddy.

0:39:440:39:46

Darling, it's me, mum.

0:39:470:39:52

You're in hospital.

0:39:530:39:55

I'm sorry.

0:39:570:39:58

Forgive me, darling.

0:40:010:40:03

Please forgive me.

0:40:030:40:04

Your staff nurse, Jacob.

0:40:220:40:25

Can you thank him for me?

0:40:250:40:27

Any news on the Hollands?

0:40:420:40:44

Joanne's agreed to a rehab programme

0:40:440:40:46

and she's talking to the police now about changing his statement.

0:40:460:40:49

Excellent. I was very impressed with your performance in resus,

0:40:490:40:53

very commanding.

0:40:530:40:55

You'll be applying for the promotion?

0:40:550:40:57

I'm not so sure.

0:40:570:40:59

Well, be sure. In life, you have to give 100%.

0:40:590:41:02

Unless you're a blood donor, of course. Which you should be.

0:41:020:41:06

Blood owners should be blood donors.

0:41:060:41:10

I'll leave you with that.

0:41:100:41:12

Did Dr Keogh just pay you a compliment?

0:41:160:41:18

Kind of. It was weird.

0:41:180:41:20

He's right, though - you should go for that promotion.

0:41:200:41:23

Nah, don't think I'll bother.

0:41:230:41:25

Why?

0:41:250:41:26

Don't think I'm assertive enough.

0:41:260:41:28

I hear you can be very commanding.

0:41:280:41:30

I think it's more of a conviction issue.

0:41:300:41:32

I don't think Danny would agree with you there.

0:41:320:41:35

You're not worried about a bit of competition, then?

0:41:350:41:38

A flower doesn't compete with the flower next to it,

0:41:380:41:41

it just blooms.

0:41:410:41:43

So we're flowers now?

0:41:430:41:45

I think you're more of a bush, but, yeah.

0:41:450:41:47

I hear you put on quite a show in resus.

0:41:570:42:00

Et tu, Charlie? I thought you'd be above idle gossip.

0:42:000:42:03

Oh, no, far from it.

0:42:030:42:05

You know the whole story now?

0:42:070:42:08

Yes, yes.

0:42:080:42:11

Perhaps you should have shown a little faith.

0:42:110:42:14

Oh! Was it a verbatim account?

0:42:140:42:17

You know, you have a very strong team around you.

0:42:230:42:26

If you would delegate more, you would have

0:42:260:42:29

plenty of time for any extracurricular activity.

0:42:290:42:31

I won't compromise my professional integrity.

0:42:340:42:37

No-one's asking you to do that.

0:42:370:42:38

He expected me to side with him.

0:42:380:42:41

As would anyone in his position.

0:42:410:42:42

What position is that?

0:42:420:42:44

He was right.

0:42:440:42:46

If anyone displayed bias or overreacted, it was you.

0:42:460:42:52

Don't mess this up.

0:42:530:42:55

You deserve to be happy.

0:42:550:42:57

Oh, by the way, did you hear?

0:43:040:43:06

What happens in resus doesn't stay in resus.

0:43:060:43:08

I think they're like bacon and maple syrup.

0:43:080:43:11

Shouldn't go together, but they kind of do.

0:43:120:43:16

You wanted to see me?

0:43:180:43:19

Yeah.

0:43:190:43:20

I just wanted to say thank you for what you did for Maddy Allen today.

0:43:200:43:24

Apology accepted.

0:43:260:43:28

And I'm sorry if I embarrassed you in resus.

0:43:350:43:38

Nah.

0:43:380:43:40

I don't embarrass easily.

0:43:400:43:42

Well, in that case, would you let me take you to dinner tonight?

0:43:420:43:45

OK, cool.

0:43:470:43:50

I think I'm free.

0:43:500:43:52

See you in ten.

0:43:520:43:53

You will.

0:43:530:43:55

Are you coming to the pub?

0:44:110:44:12

No, I just ordered us a pizza.

0:44:120:44:14

What, the usual anchovy apocalypse?

0:44:140:44:16

No. Veggie delight, thin and crispy. Your favourite. For the...

0:44:160:44:22

Yummers.

0:44:220:44:24

Bro's before dough's.

0:44:240:44:25

You not coming to the pub?

0:44:290:44:30

Yeah, in a sec - what do you think sounds better...

0:44:300:44:33

fastidiously or meticulously?

0:44:330:44:35

Neither. Why? What are you doing?

0:44:350:44:38

Updating my CV.

0:44:380:44:40

You're applying for the Band 6 job?

0:44:400:44:42

Affirmative. Indubitably. Most assuredly.

0:44:450:44:49

I'm going to go get my coat.

0:44:500:44:52

So, Lofty just said he's applying for that promotion.

0:44:550:44:59

Yeah? I hope he gets it.

0:44:590:45:01

You've got to be more dog eat dog than this, Robyn.

0:45:010:45:04

Actually, I've decided not to apply.

0:45:040:45:06

Since when?

0:45:060:45:08

If you think you've seen everything, you haven't.

0:45:080:45:10

I've still got so much to learn.

0:45:100:45:12

Besides, raising money for the infuser's

0:45:120:45:14

going to be a full-time job.

0:45:140:45:16

-Here he is.

-What, what, who, who?

0:45:160:45:19

Well, this has been here since lunchtime

0:45:190:45:20

and it's gagging to be opened.

0:45:200:45:22

Oh.

0:45:240:45:25

It's quite light.

0:45:270:45:29

Probably cash.

0:45:290:45:30

A little festive bonus? You not going to open it?

0:45:300:45:33

He's taking it over to the pub.

0:45:330:45:35

Must be your turn to get a round in, Mac.

0:45:350:45:37

Fair enough.

0:45:370:45:39

Did I just hear that right?

0:45:390:45:41

It must be a Christmas miracle!

0:45:410:45:42

Right. Jack's another single who's ready to mingle.

0:45:480:45:51

Is that what we are?

0:45:510:45:53

Us lads should go out speed dating tonight,

0:45:530:45:55

get ourselves some nice, nice ladies.

0:45:550:45:58

I don't know, but I'm not sure that's Jack's thing.

0:45:580:46:01

Yeah - it'll definitely be speedy.

0:46:010:46:03

You got that right. Next. Next. Next!

0:46:030:46:06

Any more for any more?

0:46:060:46:07

Oh, pint, please.

0:46:070:46:09

I'll give you a hand.

0:46:090:46:10

Just going to the bar.

0:46:100:46:12

He's a nice guy once you get to know him.

0:46:130:46:15

You and Big Mac not hit it off yet?

0:46:150:46:17

Nobody dulls Jack Diamond's sparkle.

0:46:170:46:19

What do you mean exactly?

0:46:190:46:22

He sluiced my spruce, binned my baubles, offed Olaf.

0:46:220:46:27

-Well, he had to.

-Why? To stop me spreading Christmas cheer?

0:46:270:46:30

And MRSA, C.Diff and anything else going.

0:46:300:46:33

The Trust provide us with regulation decorations.

0:46:330:46:36

And she just stood there, waiting for me to leave.

0:46:360:46:39

You can't help some people.

0:46:390:46:41

If that's anything we've learned as a team...

0:46:410:46:43

MOBILE PHONE RINGS

0:46:430:46:44

Hang on a minute, mate, I've just got to take this outside.

0:46:440:46:47

Excuse me.

0:46:470:46:49

Young man.

0:46:490:46:50

When you got a minute, please, a glass of red for me.

0:46:500:46:52

Make that a bottle, please, and a bottle of white,

0:46:520:46:54

three pints of lager and an orange juice.

0:46:540:46:56

-Iain?

-No, you're all right. I've just got one, cheers.

0:46:560:46:59

Mac's buying.

0:46:590:47:00

Nice one, Mac.

0:47:000:47:02

-Right, well, suppose I better crack this open, then.

-No! Wait!

0:47:020:47:06

HE YELLS

0:47:060:47:07

-LAUGHING:

-He got glitter-bombed.

0:47:070:47:09

Sorry about that. I did try and warn you.

0:47:090:47:13

So you did this?

0:47:150:47:17

I didn't know about the boring decoration rule.

0:47:170:47:21

I just thought you were being a bit of a Grinch.

0:47:210:47:24

Hence the green glitter.

0:47:240:47:26

A Grinch? I think you got me wrong.

0:47:260:47:29

See, I love Christmas.

0:47:290:47:31

I love turkey.

0:47:310:47:33

I love jingle bells.

0:47:330:47:36

That will be £38 altogether, please.

0:47:360:47:38

And good will to all men. Happy Christmas, Jack.

0:47:380:47:41

Thank you, son.

0:47:410:47:43

Do you fancy getting some fresh air?

0:47:440:47:46

Absolutely.

0:47:460:47:48

I had a dirt bike back in the day.

0:47:520:47:54

Course you did.

0:47:540:47:55

How does she compare?

0:47:550:47:57

Jump on and find out.

0:47:570:47:58

So how long before we can slip away?

0:48:020:48:04

For appearance's sake, two, three minutes tops.

0:48:040:48:07

Dixie told me about these two, but...seeing is believing.

0:48:100:48:14

Good for them.

0:48:140:48:16

I prefer the secrecy. Keeps things exciting.

0:48:160:48:19

Jess has made a complaint. Harassment. Harassment?

0:48:210:48:25

All I was doing was looking out for her kid.

0:48:250:48:27

-Sorry, Dix.

-Yeah. Not as sorry as I am.

0:48:270:48:29

Right, don't stand there, you two, mine's a double.

0:48:290:48:32

OK.

0:48:370:48:38

Set?

0:48:420:48:43

-Yep.

-Yep.

0:48:430:48:46

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