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-What's going on? -Emilie's not just a patient. She's our mum. | 0:00:02 | 0:00:04 | |
-Your mother's ill. -My mother died two years ago, Charlie. | 0:00:04 | 0:00:06 | |
You are on your own. | 0:00:08 | 0:00:10 | |
I'm not your brother any more. | 0:00:10 | 0:00:11 | |
Now, Rita and Charlie are on a course until this afternoon | 0:00:11 | 0:00:14 | |
so I will be running the shift. | 0:00:14 | 0:00:16 | |
Erm, I think Senior Staff Nurse Chiltern would like to lead. | 0:00:16 | 0:00:19 | |
Do you want a shot at the hot seat, Benjamin? | 0:00:19 | 0:00:21 | |
I am Diane Stuart, agency. | 0:00:21 | 0:00:23 | |
-What are you doing? -Headache. On to the IV coffee next. | 0:00:23 | 0:00:26 | |
I don't think I can do this. | 0:00:26 | 0:00:27 | |
-Things go wrong, that is part of leadership. -All clear? | 0:00:27 | 0:00:31 | |
-Shocking. -Wait, wait, wait... | 0:00:31 | 0:00:33 | |
Time of death - 13.23. | 0:00:33 | 0:00:37 | |
Think carefully about what you are going to say. | 0:00:37 | 0:00:39 | |
Ben? | 0:01:20 | 0:01:22 | |
BEN RETCHES | 0:01:22 | 0:01:24 | |
You OK, Ben? | 0:01:30 | 0:01:32 | |
She's dead, Dylan. | 0:01:33 | 0:01:35 | |
It's all my fault. | 0:01:38 | 0:01:40 | |
Yeah. OK, bye-bye. | 0:01:42 | 0:01:43 | |
How are we doing? | 0:01:45 | 0:01:46 | |
I've just called Connie. She's on her way in now. | 0:01:46 | 0:01:49 | |
Right - and upstairs? | 0:01:49 | 0:01:50 | |
Hanssen already knows. He's sending someone down. | 0:01:50 | 0:01:52 | |
Great, that's all we need. | 0:01:52 | 0:01:54 | |
How did this happen? | 0:02:01 | 0:02:03 | |
That's what we have to work out. | 0:02:03 | 0:02:04 | |
Who administered the shock? | 0:02:07 | 0:02:10 | |
II can't remember what happened. Why didn't she clear? | 0:02:10 | 0:02:14 | |
Unless-unless I didn't give the warning or... | 0:02:14 | 0:02:16 | |
Ben, Ben, hang on, hang on. Be very careful. | 0:02:16 | 0:02:18 | |
What are you saying? | 0:02:18 | 0:02:19 | |
It all happened so quickly. I can't remember, Dylan. | 0:02:21 | 0:02:23 | |
I am not sure if I asked her to clear or... | 0:02:26 | 0:02:29 | |
Well, of course you did, you always do. Why wouldn't you? | 0:02:29 | 0:02:31 | |
Then why did you get a shock? | 0:02:31 | 0:02:33 | |
Huh? | 0:02:34 | 0:02:35 | |
I don't know. I don't know. | 0:02:36 | 0:02:39 | |
But you did, you did give the order to clear. | 0:02:39 | 0:02:41 | |
That's what you have to tell anybody that asks. | 0:02:41 | 0:02:43 | |
OK, your job is on the line. | 0:02:43 | 0:02:45 | |
I think I need to go home. | 0:02:48 | 0:02:49 | |
I know. I understand that, but you can't. | 0:02:51 | 0:02:53 | |
They're going to want to talk to us. | 0:02:53 | 0:02:56 | |
Ben - what happened was a tragic accident | 0:02:56 | 0:02:59 | |
but it was a mistake and it is not worth jeopardising your career over. | 0:02:59 | 0:03:03 | |
I just... I don't understand, how can she die from one shock? | 0:03:05 | 0:03:08 | |
I mean, it doesn't add up. | 0:03:08 | 0:03:10 | |
That is what we need to find out. | 0:03:10 | 0:03:12 | |
Do the rest of the department know? | 0:03:12 | 0:03:13 | |
Well, if they don't already, they very soon will. | 0:03:13 | 0:03:15 | |
-Hanssen knows. -Oh, great(!) | 0:03:15 | 0:03:18 | |
Right, the police have contacted Diane's mum. She's on her way in. | 0:03:18 | 0:03:21 | |
-OK. Have you spoken to Lofty and Dylan? -No. | 0:03:21 | 0:03:23 | |
Make that a priority, then. We need to know what happened in the lift. | 0:03:23 | 0:03:26 | |
-Will you let me know when Mrs Stuart arrives? -Course I will. | 0:03:26 | 0:03:29 | |
-Dr Hardy? -Mrs Beauchamp. | 0:03:29 | 0:03:31 | |
Your brother's failed to turn up again. If he doesn't turn up | 0:03:31 | 0:03:33 | |
in the next 24 hours, tell him not to bother. | 0:03:33 | 0:03:35 | |
Henrik, I'm here, so... | 0:03:35 | 0:03:37 | |
MUSIC: Vienna by Billy Joel | 0:03:38 | 0:03:40 | |
# Slow down You're doing fine | 0:03:40 | 0:03:42 | |
# You can't be everything you wanna be before your time | 0:03:42 | 0:03:46 | |
# Although it's so romantic on the borderline tonight | 0:03:46 | 0:03:51 | |
# Tonight | 0:03:53 | 0:03:54 | |
# It's too bad but it's the life you lead | 0:03:55 | 0:03:57 | |
# You're so ahead of yourself that you forgot what you need | 0:03:57 | 0:04:02 | |
# Though you can see when you're wrong | 0:04:02 | 0:04:04 | |
# You know you can't always see when you're right | 0:04:04 | 0:04:06 | |
# You're right... # EMILIE COUGHS | 0:04:08 | 0:04:10 | |
You look tired. | 0:04:11 | 0:04:13 | |
You should get some rest. | 0:04:14 | 0:04:17 | |
I'm fine. | 0:04:18 | 0:04:19 | |
Honestly. | 0:04:21 | 0:04:22 | |
Come on, let's get you up. | 0:04:23 | 0:04:25 | |
CAL'S PHONE RINGS | 0:04:29 | 0:04:32 | |
THEY GROAN | 0:04:32 | 0:04:34 | |
HE GROANS IN PAIN | 0:04:37 | 0:04:38 | |
'Hi, this is Cal. I can't get to the phone right now | 0:04:41 | 0:04:43 | |
'but if you play your cards right, I might get back to you.' | 0:04:43 | 0:04:46 | |
I can't face them, Dylan. | 0:04:46 | 0:04:47 | |
Ben, Ben, Ben, Ben. Come on. | 0:04:47 | 0:04:49 | |
Just take a deep breath. It's OK. | 0:04:51 | 0:04:53 | |
There you are. | 0:04:55 | 0:04:56 | |
Are you OK? | 0:04:56 | 0:04:57 | |
Yeah, yeah, fine. We were just, you know, taking a minute. | 0:04:57 | 0:05:01 | |
I am not surprised. | 0:05:01 | 0:05:03 | |
I realise this must be really difficult for you both. | 0:05:03 | 0:05:05 | |
Lofty, I've got to talk to you about what happened. | 0:05:05 | 0:05:07 | |
I'm going to need to take a statement, OK? | 0:05:07 | 0:05:09 | |
And just so you know, Diane's mother is on her way in. | 0:05:09 | 0:05:12 | |
Mother? | 0:05:12 | 0:05:13 | |
Dylan, Connie would like to speak to you. | 0:05:13 | 0:05:16 | |
Right. | 0:05:16 | 0:05:18 | |
EMILIE WHIMPERS AND COUGHS | 0:05:22 | 0:05:25 | |
All right. | 0:05:35 | 0:05:36 | |
-Hey, hey, hey. -SHE COUGHS | 0:05:37 | 0:05:39 | |
Hey, just try and calm down for me. | 0:05:39 | 0:05:42 | |
Try and breathe deeply. | 0:05:42 | 0:05:44 | |
I'm going to need to get us some help. | 0:05:51 | 0:05:53 | |
Yeah? | 0:05:53 | 0:05:54 | |
EMILIE WHIMPERS | 0:06:03 | 0:06:05 | |
'Emergency - which service?' | 0:06:05 | 0:06:07 | |
Yes, er, ambulance, please. | 0:06:07 | 0:06:09 | |
If there is anything we can do... | 0:06:10 | 0:06:14 | |
You want to go home... | 0:06:14 | 0:06:15 | |
..just say the word. | 0:06:17 | 0:06:18 | |
I think I'll stay. We're short-staffed anyway. | 0:06:20 | 0:06:23 | |
Right, so we need to fill out this clinical incident form, | 0:06:23 | 0:06:27 | |
outlining the events as you remember them. OK? | 0:06:27 | 0:06:30 | |
Lofty? | 0:06:32 | 0:06:33 | |
So, when you were in the lift, the patient went into pulseless VT... | 0:06:35 | 0:06:39 | |
-Yes. -..and Dr Keogh made the call to shock her? | 0:06:39 | 0:06:42 | |
I realise this is the last thing you want to relive | 0:06:44 | 0:06:48 | |
but it is very important we get this down. | 0:06:48 | 0:06:50 | |
So, after Dr Keogh had given the instruction to shock the patient, | 0:06:52 | 0:06:57 | |
you pressed the button on the defibrillator? | 0:06:57 | 0:07:01 | |
-Yeah. -And you said, "Clear"? | 0:07:01 | 0:07:03 | |
You checked everyone had done so before you pressed the button? | 0:07:03 | 0:07:07 | |
Lofty, I am so sorry. | 0:07:09 | 0:07:11 | |
You just say yes and we're done. | 0:07:13 | 0:07:15 | |
Yeah. | 0:07:19 | 0:07:21 | |
I can't imagine how difficult this must be for you. | 0:07:21 | 0:07:24 | |
You have our support. | 0:07:26 | 0:07:27 | |
Seriously, Tia? Pride? | 0:07:30 | 0:07:33 | |
You're actually coming out at...at Pride? | 0:07:33 | 0:07:35 | |
Not that I didn't know anyway - | 0:07:36 | 0:07:38 | |
nobody binges on Orange Is The New Black that much. | 0:07:38 | 0:07:41 | |
One, that's just insulting | 0:07:41 | 0:07:44 | |
and, two, that's not it | 0:07:44 | 0:07:47 | |
and, three, that's just insulting. | 0:07:47 | 0:07:49 | |
Wahey, howdy, cowboy. | 0:07:51 | 0:07:53 | |
Yeah, I told you I wouldn't break tradition, Dix. | 0:07:53 | 0:07:56 | |
The drinks might be non-alcoholic but Dixie's gay cliche drinking game | 0:07:56 | 0:07:59 | |
is well and truly alive. | 0:07:59 | 0:08:01 | |
Hey, Lily - stilts. Drink. | 0:08:01 | 0:08:03 | |
Who, Lily? | 0:08:05 | 0:08:07 | |
HE LAUGHS Yeah, she can't get enough. | 0:08:07 | 0:08:09 | |
Angel wings - drink. | 0:08:09 | 0:08:10 | |
Yeah, all right. I'd better get off an' all, before Chuckles here | 0:08:12 | 0:08:16 | |
ruptures her spleen laughing. | 0:08:16 | 0:08:18 | |
All right, see you later. | 0:08:18 | 0:08:19 | |
You could at least look like you're having a good time. | 0:08:21 | 0:08:23 | |
-You're being inappropriate. -No, I'm not. | 0:08:23 | 0:08:25 | |
I'm joining in, it's a celebration. Where's your party spirit? | 0:08:25 | 0:08:28 | |
-I'm here to work. -Mmm... | 0:08:28 | 0:08:30 | |
-doesn't mean you can't have a bit of fun. -When the fun starts, | 0:08:30 | 0:08:33 | |
let me know. | 0:08:33 | 0:08:35 | |
All right. Let's play Gay Pride Bingo. | 0:08:35 | 0:08:37 | |
Me and Dixie played that last year. | 0:08:37 | 0:08:39 | |
Mrs Beauchamp - | 0:08:43 | 0:08:44 | |
this is Mrs Stuart, Diane's mother. | 0:08:44 | 0:08:48 | |
Mrs Stuart, I'm Connie Beauchamp, senior consultant | 0:08:49 | 0:08:52 | |
and on behalf of the department, can I say... | 0:08:52 | 0:08:54 | |
I want to see my daughter. | 0:08:54 | 0:08:55 | |
Yes, of course. If you'd like to follow me? | 0:08:58 | 0:09:01 | |
Thank you, you've been very kind. | 0:09:01 | 0:09:04 | |
I can assure you, we're doing everything we can to find out what happened. | 0:09:13 | 0:09:17 | |
Have you got any children, Mrs Beauchamp? | 0:09:17 | 0:09:19 | |
Yes, I have - a daughter. She's ten. | 0:09:19 | 0:09:22 | |
Well, unless you can bring my daughter back, | 0:09:22 | 0:09:25 | |
you can't really assure me of anything, can you? | 0:09:25 | 0:09:27 | |
Why has she got all those tubes stuck in her? | 0:09:36 | 0:09:39 | |
It's standard procedure in situations like this, | 0:09:39 | 0:09:42 | |
to leave the patient as they were when they died. | 0:09:42 | 0:09:44 | |
Standard procedure? | 0:09:44 | 0:09:46 | |
What, you mean, when somebody goes to work and ends up dying? | 0:09:46 | 0:09:49 | |
I understand this is very difficult for you. | 0:09:49 | 0:09:52 | |
If it's of any comfort, she would have felt no pain. | 0:09:55 | 0:09:58 | |
Everything's going to be all right now. | 0:10:01 | 0:10:03 | |
Mum's here. | 0:10:05 | 0:10:06 | |
MUSIC: Don't be So Hard On Yourself by Jess Glynne | 0:10:09 | 0:10:12 | |
# Learn to forgive Learn to let go | 0:10:12 | 0:10:15 | |
# Everyone trips Everyone falls | 0:10:16 | 0:10:19 | |
# So don't be so hard on yourself No | 0:10:20 | 0:10:24 | |
# Cos I'm just tired of marching on my own... # | 0:10:24 | 0:10:27 | |
Pippa? | 0:10:27 | 0:10:29 | |
Pip? It's me. | 0:10:29 | 0:10:31 | |
Tia? | 0:10:31 | 0:10:33 | |
Ta-dah. | 0:10:33 | 0:10:34 | |
What have you done to your hair? | 0:10:34 | 0:10:37 | |
And what are you wearing? | 0:10:37 | 0:10:39 | |
I knew this was a bad idea. | 0:10:39 | 0:10:41 | |
Is this some kind of fancy dress? | 0:10:41 | 0:10:42 | |
Let me spell it out for you - | 0:10:42 | 0:10:44 | |
-used to be a chick, now she wants a d... -Daisy! | 0:10:44 | 0:10:47 | |
I can do this. It's fine. | 0:10:47 | 0:10:49 | |
I'm a guy, Pip. | 0:10:49 | 0:10:50 | |
I'm transgender. | 0:10:50 | 0:10:52 | |
And you wonder why he hasn't seen you for six months? | 0:10:53 | 0:10:55 | |
-Who are you? -Daisy, Daisy Stoppard. | 0:10:55 | 0:10:59 | |
Look, why don't we just sit down and talk about this? | 0:10:59 | 0:11:01 | |
-We're leaving. -No, Pip. I want to stay. | 0:11:01 | 0:11:04 | |
I want you to stay. | 0:11:04 | 0:11:06 | |
I don't know what rubbish this freak's been filling your head with... | 0:11:06 | 0:11:08 | |
Let's go, Robert. She's not worth it. | 0:11:08 | 0:11:11 | |
# Don't be so hard on yourself No | 0:11:13 | 0:11:15 | |
# Learn to forgive Learn to let go | 0:11:16 | 0:11:18 | |
# Everyone trips Everyone falls | 0:11:21 | 0:11:24 | |
# So don't be so hard on yourself No. # | 0:11:24 | 0:11:27 | |
-Tia. -You stayed! | 0:11:29 | 0:11:31 | |
Come with me right now, we can pretend this never happened. | 0:11:31 | 0:11:33 | |
Here she goes again - Little Miss Bigotry. | 0:11:33 | 0:11:35 | |
Why don't you just do one, mate? | 0:11:35 | 0:11:38 | |
CROWD GASPS AND SCREAMS | 0:11:38 | 0:11:39 | |
Daisy! Daisy! | 0:11:49 | 0:11:51 | |
Daisy! | 0:11:51 | 0:11:53 | |
-LOUD BANG -Tia, watch out! | 0:11:53 | 0:11:56 | |
GLASS SMASHES, CROWD GASPS | 0:11:56 | 0:11:58 | |
Your local GP can review this in a couple of days. | 0:11:58 | 0:12:01 | |
Tell you what, Lily, | 0:12:01 | 0:12:02 | |
your problem is, you don't know how to have fun. | 0:12:02 | 0:12:05 | |
I'll take you into town - show you some places | 0:12:05 | 0:12:07 | |
-that me and Dix used to... -Please, no more Iain and Dixie stories. | 0:12:07 | 0:12:10 | |
I know what fun is - and no, thank you to your invitation. | 0:12:10 | 0:12:14 | |
Go on, then. Tell me what your idea of fun is. | 0:12:14 | 0:12:16 | |
All right, I'll go first. | 0:12:17 | 0:12:19 | |
A few of the lads, plenty of beer, good bit of banter, | 0:12:19 | 0:12:23 | |
maybe a cheeky kebab on the way home. | 0:12:23 | 0:12:24 | |
Followed by regretful hook-ups, vomiting and a raging hangover. | 0:12:24 | 0:12:29 | |
See, you do know how to have a good time. | 0:12:29 | 0:12:31 | |
SHOUTS OF DISTRESS | 0:12:31 | 0:12:33 | |
Now this, this is fun. | 0:12:33 | 0:12:35 | |
Come on. | 0:12:35 | 0:12:36 | |
Ethan. | 0:12:39 | 0:12:41 | |
Er, no, Ethan. I should take this. | 0:12:41 | 0:12:43 | |
-PATIENT VOMITS -Oh, what? | 0:12:43 | 0:12:45 | |
It's fine, Dr Hanna, I can do it. | 0:12:45 | 0:12:47 | |
Just perfect. | 0:12:47 | 0:12:49 | |
Ethan. | 0:12:49 | 0:12:51 | |
What have we got? | 0:12:51 | 0:12:52 | |
Well, she's had a chest infection. | 0:12:52 | 0:12:55 | |
Pulse is 100, resps are 28 and sats are 96%. | 0:12:55 | 0:12:59 | |
She's had two 5mg salbutamol nebulisers with minimal effect | 0:12:59 | 0:13:03 | |
and 500 of ipratropium. | 0:13:03 | 0:13:05 | |
She's been on amoxicillin for the past week but, so far, | 0:13:05 | 0:13:08 | |
-hasn't had a response. -Right. | 0:13:08 | 0:13:11 | |
Can you get someone to look at his shoulder, please? | 0:13:13 | 0:13:15 | |
No, it's fine I am going to stay here. | 0:13:15 | 0:13:17 | |
The sooner you go, the sooner you can come back and find me. | 0:13:17 | 0:13:22 | |
OK, I'll be right back. | 0:13:22 | 0:13:24 | |
Charlie, take good care of her. | 0:13:24 | 0:13:27 | |
We will. | 0:13:27 | 0:13:28 | |
Ethan, you don't have to do this. | 0:13:28 | 0:13:30 | |
It's fine, thank you, Charlie. | 0:13:30 | 0:13:33 | |
Let's get some bloods off and a chest X-ray, please, | 0:13:33 | 0:13:35 | |
and we'll need a sputum spec at some point. | 0:13:35 | 0:13:37 | |
Emilie, we're going to try and find out | 0:13:37 | 0:13:39 | |
what's causing these breathing problems, OK? | 0:13:39 | 0:13:41 | |
Excuse me, sorry. | 0:13:45 | 0:13:47 | |
Hi, I'm Dr Chao. | 0:13:47 | 0:13:49 | |
Any pain in your neck or back? | 0:13:49 | 0:13:50 | |
Give us some room, please. All right, what is his name? | 0:13:50 | 0:13:52 | |
-Tia. -Robert. | 0:13:52 | 0:13:55 | |
Did you touch the power supply? | 0:13:55 | 0:13:57 | |
OK, Robert, let's get this off you. | 0:13:57 | 0:14:00 | |
One, two, three. | 0:14:00 | 0:14:03 | |
I always knew when I met the man of my dreams | 0:14:03 | 0:14:05 | |
there'd be a bolt of lightning between us. | 0:14:05 | 0:14:07 | |
Really? | 0:14:07 | 0:14:09 | |
Shame it was a dodgy power cable. | 0:14:09 | 0:14:11 | |
OK. | 0:14:11 | 0:14:12 | |
Lofty... | 0:14:18 | 0:14:19 | |
..are you OK? Sorry, that is a stupid question. | 0:14:20 | 0:14:24 | |
We are really worried about you. | 0:14:24 | 0:14:26 | |
Thanks. | 0:14:26 | 0:14:28 | |
What happened? | 0:14:28 | 0:14:29 | |
Ben, can I have a word? | 0:14:29 | 0:14:31 | |
-I'll see you later, yeah? -Yeah, whatever you need. | 0:14:33 | 0:14:35 | |
I can't do this. | 0:14:43 | 0:14:44 | |
Ben... | 0:14:45 | 0:14:46 | |
I can see it on their faces. | 0:14:46 | 0:14:48 | |
I know it doesn't make sense. They know it doesn't make sense. | 0:14:48 | 0:14:51 | |
Why would she have done that? | 0:14:51 | 0:14:53 | |
Ben, nobody knows anything, all right? | 0:14:53 | 0:14:56 | |
They're just concerned for you. | 0:14:56 | 0:14:57 | |
And as for Diane, she clearly wasn't paying attention today. | 0:14:57 | 0:15:02 | |
I've taken a shock. We've all taken a shock. | 0:15:04 | 0:15:06 | |
Exactly, exactly. There are any number of mitigating factors. | 0:15:06 | 0:15:09 | |
You need to stop asking yourself these questions | 0:15:09 | 0:15:12 | |
and start thinking about what you're going to say. | 0:15:12 | 0:15:15 | |
Earlier, when she told me she was tired... | 0:15:15 | 0:15:18 | |
..and I was telling her off. | 0:15:19 | 0:15:20 | |
The pills. | 0:15:22 | 0:15:24 | |
-KNOCK ON DOOR -Come in. | 0:15:24 | 0:15:27 | |
Sorry to interrupt, but we've got incoming from the Pride event. | 0:15:27 | 0:15:29 | |
-ETA five minutes. -OK. | 0:15:29 | 0:15:32 | |
Is that it? No more details? | 0:15:32 | 0:15:34 | |
Erm, possible electrocution. | 0:15:34 | 0:15:37 | |
You're kidding? | 0:15:37 | 0:15:38 | |
You're not kidding? | 0:15:38 | 0:15:40 | |
Right, thank you. | 0:15:41 | 0:15:42 | |
Tell me about these pills, Ben. | 0:15:45 | 0:15:47 | |
I saw her taking these earlier. | 0:15:47 | 0:15:49 | |
Just assumed they were painkillers or vitamins or something. | 0:15:49 | 0:15:51 | |
She tried to hide them from me. | 0:15:51 | 0:15:53 | |
Do you think they may have made things worse? | 0:15:55 | 0:15:57 | |
Well, I don't know but we can find out. | 0:15:57 | 0:16:00 | |
Pop them back, yeah? | 0:16:00 | 0:16:01 | |
Mrs Beauchamp? | 0:16:13 | 0:16:14 | |
Michael Hall, Deputy Director of Operations for Unscheduled Care. | 0:16:14 | 0:16:18 | |
Mr Hall, whilst you're welcome here, | 0:16:18 | 0:16:20 | |
I can assure you we have everything under control so... | 0:16:20 | 0:16:22 | |
Forgive me, Mrs Beauchamp, | 0:16:22 | 0:16:24 | |
but a dead nurse in resus tells me otherwise. | 0:16:24 | 0:16:27 | |
Mr Hall, Rita Freeman, Clinical Nurse Manager. | 0:16:28 | 0:16:32 | |
Ah, excellent. You'll be next on my list. | 0:16:32 | 0:16:35 | |
First, I'd like to speak to the member of your team | 0:16:35 | 0:16:37 | |
present at the time of the incident. | 0:16:37 | 0:16:39 | |
I'll let you know when he's ready to talk. | 0:16:39 | 0:16:41 | |
Miss Freeman, this isn't really something that can wait. | 0:16:41 | 0:16:44 | |
Look, I've filled out the clinical incident form | 0:16:44 | 0:16:47 | |
and he's taking a little breather before I need him back on the floor. | 0:16:47 | 0:16:52 | |
And you think that's wise? | 0:16:52 | 0:16:53 | |
Staff Nurse Chiltern is a diligent and caring Band 6 nurse. | 0:16:53 | 0:16:58 | |
As his line manager, I can personally vouch for him. | 0:16:58 | 0:17:00 | |
And until we've conducted a thorough investigation... | 0:17:00 | 0:17:03 | |
We have no reason to suspect that one of my nurses is at fault. | 0:17:03 | 0:17:07 | |
Now, if you'll excuse me, I'm going to speak with Diane's mother. | 0:17:07 | 0:17:10 | |
I'd also like to pay my respects to Mrs Stuart. | 0:17:10 | 0:17:13 | |
Rita, would you show Mr Hall to resus, please? | 0:17:13 | 0:17:16 | |
Yes, Mrs Calvert. | 0:17:21 | 0:17:24 | |
Yeah, I'll stay with Tia until you get here. | 0:17:24 | 0:17:26 | |
Just glad I was here to look after her. | 0:17:26 | 0:17:28 | |
All right, Dylan, this is Robert Calvert, 16. | 0:17:28 | 0:17:31 | |
Hit by an overhead lighting rig, approximately 20 minutes ago. | 0:17:31 | 0:17:35 | |
No contact with electric but he has a query fractured right radius and ulna. | 0:17:35 | 0:17:39 | |
Wasn't KO'd. GCS - 15. Pulse - 90. BP - 120/70. | 0:17:39 | 0:17:43 | |
Sats - 97. I've given him five of morphine, oxygen | 0:17:43 | 0:17:46 | |
and I've cleared his neck at the scene. | 0:17:46 | 0:17:48 | |
OK, let's get him in. | 0:17:48 | 0:17:49 | |
Ben, | 0:17:50 | 0:17:51 | |
come on. | 0:17:51 | 0:17:52 | |
Mrs Stuart, I'm Michael Hall, Deputy Director. | 0:18:02 | 0:18:06 | |
I am very sorry for your loss. | 0:18:07 | 0:18:11 | |
Thank you. | 0:18:11 | 0:18:12 | |
If there is anything I can do... | 0:18:12 | 0:18:15 | |
What happens to her now? | 0:18:15 | 0:18:17 | |
Diane's body will be taken to the mortuary, | 0:18:17 | 0:18:19 | |
but for now, Mrs Stuart, can I take you to the relatives' room, | 0:18:19 | 0:18:22 | |
get you a cup of tea? | 0:18:22 | 0:18:23 | |
I want to speak to the staff who she was working with when she died. | 0:18:23 | 0:18:27 | |
I want to know she wasn't frightened and that it was quick, | 0:18:27 | 0:18:31 | |
-that it was painless. -It was quick, it was painless. | 0:18:31 | 0:18:35 | |
Well, how would you know? You weren't there. | 0:18:35 | 0:18:38 | |
Mrs Stuart, once the Trust has completed a full investigation, | 0:18:38 | 0:18:42 | |
the full circumstances that may have contributed... | 0:18:42 | 0:18:45 | |
-Circumstances? What are you implying? -Nothing. | 0:18:45 | 0:18:49 | |
Nobody is implying anything. | 0:18:49 | 0:18:51 | |
She was a good daughter and she was good at her job | 0:18:51 | 0:18:53 | |
and now she's dead. How did that happen? | 0:18:53 | 0:18:56 | |
It doesn't make sense. | 0:18:57 | 0:18:59 | |
OK, Emilie, you've developed what's called an aspiration pneumonia, | 0:19:03 | 0:19:09 | |
all right? | 0:19:09 | 0:19:11 | |
It happens after you inhale food or liquid... | 0:19:11 | 0:19:15 | |
..which is a common side effect of Huntington's, I'm afraid. | 0:19:17 | 0:19:20 | |
Cal says you don't think he cares about anyone else. | 0:19:22 | 0:19:27 | |
So, we're going to start you on a new course of IV antibiotics. | 0:19:29 | 0:19:32 | |
You're wrong. | 0:19:32 | 0:19:33 | |
You may not feel the effects immediately | 0:19:35 | 0:19:37 | |
but you should start to feel better soon. | 0:19:37 | 0:19:39 | |
When you'd made up your mind up about something... | 0:19:43 | 0:19:46 | |
..you used to hold your breath | 0:19:47 | 0:19:52 | |
until you got your way. | 0:19:52 | 0:19:53 | |
Once he did it for so long, he passed out. | 0:19:54 | 0:19:59 | |
-Scared the life out of me. -Right, stop it. | 0:19:59 | 0:20:02 | |
Excuse me? | 0:20:03 | 0:20:05 | |
I'm sorry. | 0:20:07 | 0:20:09 | |
Erm, I'm going to try and find you a bed on a medical ward... | 0:20:12 | 0:20:16 | |
..where you'll be much more comfortable. | 0:20:17 | 0:20:19 | |
Can you let me know if there is any change, please? | 0:20:19 | 0:20:22 | |
'You have one old message.' | 0:21:05 | 0:21:07 | |
'Message one.' | 0:21:07 | 0:21:09 | |
'Yeah, everyone's been really nice. | 0:21:10 | 0:21:12 | |
'Usual grumpy consultant - Dr Keogh, this time. | 0:21:12 | 0:21:14 | |
'Anyway better go, Mum. Love you.' | 0:21:14 | 0:21:17 | |
'To listen to the message again, please press 1. | 0:21:18 | 0:21:21 | |
-'To save the message, please... -PHONE KEYPAD BEEPS | 0:21:21 | 0:21:24 | |
'Yeah, everyone's been really nice. | 0:21:24 | 0:21:26 | |
'Usual grumpy consultant - Dr Keogh, this time. | 0:21:26 | 0:21:29 | |
'Anyway...' | 0:21:29 | 0:21:30 | |
Robyn, can we get vital signs, FBC, U and Es and a CK, please? | 0:21:30 | 0:21:34 | |
Has anybody ever told you, you have the most exquisite bone structure? | 0:21:34 | 0:21:38 | |
I'll leave you in Robyn's capable hands. | 0:21:40 | 0:21:42 | |
No, I'm serious. You really should smile more. | 0:21:42 | 0:21:44 | |
God, does she, like, ever smile? | 0:21:46 | 0:21:48 | |
She has her moments, just few and far between. | 0:21:48 | 0:21:51 | |
-Anyway, let's get you into this. -DAISY SIGHS | 0:21:51 | 0:21:54 | |
Your mum and dad are on their way back from the caravan. | 0:21:54 | 0:21:56 | |
You might want to get changed out of that costume | 0:21:56 | 0:21:58 | |
before they get here, though. | 0:21:58 | 0:22:00 | |
Guessing they've been kept in the dark about this little experiment as well? | 0:22:00 | 0:22:03 | |
Actually, Dad helped me pick out the outfit. They're cool with it. | 0:22:03 | 0:22:06 | |
Can you feel me squeezing your fingers there, Robert? | 0:22:06 | 0:22:09 | |
How many more times? Her name's Tia. | 0:22:09 | 0:22:11 | |
Only a little. | 0:22:11 | 0:22:13 | |
OK, let's get some pain relief, then, please. | 0:22:13 | 0:22:15 | |
We'll need a chest X-ray and some shots of the lower arm | 0:22:15 | 0:22:17 | |
-and we will try and keep this elevated, OK? -OK. | 0:22:17 | 0:22:20 | |
So, I got you your post. | 0:22:26 | 0:22:29 | |
Thank you. | 0:22:29 | 0:22:30 | |
'Hotties on Holiday'? | 0:22:31 | 0:22:33 | |
-HE LAUGHS -That-that is not mine. | 0:22:35 | 0:22:37 | |
Mm-hmm? | 0:22:38 | 0:22:39 | |
Cal. | 0:22:46 | 0:22:48 | |
How is she? | 0:22:50 | 0:22:52 | |
-Er, could you give us a minute, please, Louise? -Oh, don't mind me. | 0:22:52 | 0:22:55 | |
Please. | 0:22:55 | 0:22:56 | |
OK, but look after him, | 0:22:58 | 0:23:00 | |
cos he cried like a baby when Zoe relocated his arm. | 0:23:00 | 0:23:03 | |
Kind of turned me on. | 0:23:03 | 0:23:05 | |
Is that wrong? | 0:23:06 | 0:23:07 | |
Yes. | 0:23:09 | 0:23:10 | |
Emilie has pneumonia. | 0:23:13 | 0:23:15 | |
I've asked to admit her once a bed becomes available. | 0:23:16 | 0:23:19 | |
Right. | 0:23:20 | 0:23:22 | |
I'd go home and rest. | 0:23:22 | 0:23:24 | |
No, I'm not leaving here without her. | 0:23:24 | 0:23:26 | |
Fine, then you can both go upstairs. | 0:23:28 | 0:23:31 | |
Just so long as we're as far away from you as possible. | 0:23:31 | 0:23:33 | |
Is that right? | 0:23:33 | 0:23:35 | |
Do you have any idea what the past few weeks have been like for me? | 0:23:35 | 0:23:38 | |
No idea whether I've got this condition. | 0:23:38 | 0:23:40 | |
It's like a bomb waiting to go off. | 0:23:40 | 0:23:43 | |
Yes, I do actually. | 0:23:43 | 0:23:45 | |
It's exactly the same for me. | 0:23:45 | 0:23:47 | |
Ethan, you should have called me. We could have helped each other. | 0:23:48 | 0:23:53 | |
But you had no right to keep it from me in the first place. | 0:23:53 | 0:23:56 | |
You know, I was trying to protect you. | 0:23:56 | 0:24:00 | |
I need to get back. | 0:24:03 | 0:24:05 | |
Fine, well, I'm coming with you. | 0:24:05 | 0:24:07 | |
OK, I've checked on Toxbase. | 0:24:21 | 0:24:22 | |
The pills that she was taking were a legal high | 0:24:22 | 0:24:24 | |
that have been known to cause cardiac problems. | 0:24:24 | 0:24:28 | |
So, it could well be that... | 0:24:28 | 0:24:30 | |
It just doesn't change anything, Dylan. I still killed her. | 0:24:32 | 0:24:35 | |
I know all about it. | 0:24:36 | 0:24:38 | |
I saw it in a documentary about fetishes last week. | 0:24:38 | 0:24:40 | |
-Is that right? -This isn't a fetish, Pip. | 0:24:40 | 0:24:43 | |
Are you sure you're not some kind of, I don't know, | 0:24:43 | 0:24:45 | |
glorified lesbian? | 0:24:45 | 0:24:48 | |
Look, don't worry, you'll grow out of it. | 0:24:48 | 0:24:51 | |
The trick is not to do anything too embarrassing in the meantime. | 0:24:51 | 0:24:55 | |
OK, the X-ray shows that you've fractured | 0:24:55 | 0:24:58 | |
both the ulna and the radius. | 0:24:58 | 0:25:00 | |
The displacement, means, I'm afraid, you're going to need an operation. | 0:25:00 | 0:25:03 | |
Can we get a below-the-elbow back slab? | 0:25:03 | 0:25:05 | |
Still in some discomfort? | 0:25:08 | 0:25:09 | |
It's really sore. | 0:25:09 | 0:25:11 | |
OK, some more analgesia as well, then, please. | 0:25:11 | 0:25:14 | |
Emilie? | 0:25:25 | 0:25:26 | |
Hi, it's Cal. | 0:25:29 | 0:25:30 | |
I'm taking over her care again. | 0:25:35 | 0:25:37 | |
She's my patient. | 0:25:37 | 0:25:38 | |
Well, I can make her better, Ethan. | 0:25:38 | 0:25:40 | |
Right, like you've done for the past few weeks. Hmm? | 0:25:40 | 0:25:43 | |
She should have been brought in days ago. | 0:25:43 | 0:25:45 | |
She refused to come in. She hates hospitals. | 0:25:45 | 0:25:48 | |
She said she didn't want to die here. | 0:25:48 | 0:25:51 | |
OK, so that's what we're doing now, is it? | 0:25:51 | 0:25:53 | |
We are letting the patients tell the doctors what treatment is best for them? | 0:25:53 | 0:25:56 | |
Look, Ethan, I know you're hurting, but I had to do right by her. | 0:25:56 | 0:26:01 | |
She's our mother. | 0:26:01 | 0:26:02 | |
My mother died two years ago. | 0:26:02 | 0:26:04 | |
EMILIE STRUGGLES FOR BREATH | 0:26:04 | 0:26:07 | |
Emilie? Emilie, can you hear me? | 0:26:07 | 0:26:10 | |
It's all right, I've got it. | 0:26:10 | 0:26:11 | |
-If you really want to help, get out. -It's fine. | 0:26:11 | 0:26:13 | |
Just go. | 0:26:13 | 0:26:15 | |
Cal, please. | 0:26:15 | 0:26:17 | |
EMILIE WHEEZES | 0:26:18 | 0:26:20 | |
Heart rate and resps are up. | 0:26:32 | 0:26:33 | |
Yeah. Her sats are worsening. | 0:26:33 | 0:26:35 | |
Your ECG is normal. Looks like you got away pretty lightly | 0:26:38 | 0:26:41 | |
but I'd still like to keep you in for observation. | 0:26:41 | 0:26:43 | |
Can Robert and I go to the same place? | 0:26:43 | 0:26:45 | |
I'm afraid it doesn't work like that. | 0:26:45 | 0:26:47 | |
They're going to want our statements soon, aren't they? | 0:26:50 | 0:26:53 | |
Yes, but stick to the facts and don't divert from that, | 0:26:53 | 0:26:56 | |
you'll be absolutely fine. | 0:26:56 | 0:26:58 | |
ROBERT YELLS IN PAIN | 0:26:58 | 0:27:00 | |
What is the matter? | 0:27:02 | 0:27:03 | |
It's my arm. It really hurts. | 0:27:03 | 0:27:06 | |
-Do something. -Dylan? | 0:27:06 | 0:27:07 | |
Yeah, shall we get this cast off? | 0:27:07 | 0:27:09 | |
-He's had the morphine, hasn't he? -Yeah. | 0:27:09 | 0:27:11 | |
He shouldn't be in this much pain. | 0:27:11 | 0:27:13 | |
OK, that's great. | 0:27:21 | 0:27:22 | |
Yeah, there is no pulse. It could be compartment syndrome. | 0:27:24 | 0:27:27 | |
Erm, OK, I need to stretch out the muscles in your arm, OK, Robert? | 0:27:27 | 0:27:32 | |
-ROBERT YELLS IN PAIN -Yeah, he needs a fasciotomy now. | 0:27:32 | 0:27:35 | |
What does that mean? | 0:27:35 | 0:27:36 | |
Compartment syndrome - it's a very serious inflammation | 0:27:36 | 0:27:39 | |
of the muscles in the forearm. It is potentially limb threatening. | 0:27:39 | 0:27:42 | |
Now, Robert, I am going to need to make an incision down your forearm | 0:27:42 | 0:27:44 | |
-to relieve the pressure. -I'll call orthos now. | 0:27:44 | 0:27:47 | |
Er, no. There's no time. Let's get him into HDC | 0:27:47 | 0:27:49 | |
Can we have some help here, please? | 0:27:49 | 0:27:50 | |
I'm afraid you are going to need to stay here. | 0:27:50 | 0:27:52 | |
Her parents aren't here yet. She needs me. | 0:27:52 | 0:27:55 | |
Do you want your friend to come? | 0:27:55 | 0:27:56 | |
Can she? | 0:27:56 | 0:27:58 | |
-Yeah, I warn you, it is going to be gruesome. -Fine. | 0:27:58 | 0:28:01 | |
This way. | 0:28:03 | 0:28:04 | |
Well? | 0:28:18 | 0:28:21 | |
We've stabilised her - for now - but it doesn't look good, Cal. | 0:28:21 | 0:28:25 | |
I'm sorry. | 0:28:27 | 0:28:29 | |
I'm not going to give up on her. | 0:28:33 | 0:28:36 | |
There's nothing more we can do. | 0:28:36 | 0:28:38 | |
Then I'll take her somewhere else. | 0:28:38 | 0:28:40 | |
This is all because of Mum, isn't it? | 0:28:43 | 0:28:46 | |
You were never there and now you're trying to make up for that. | 0:28:46 | 0:28:48 | |
What? No! | 0:28:48 | 0:28:50 | |
But even if it was, | 0:28:51 | 0:28:54 | |
it's better that than giving up on someone | 0:28:54 | 0:28:57 | |
just to make your own life easier. | 0:28:57 | 0:28:59 | |
What? | 0:28:59 | 0:29:00 | |
Yeah, it'll be like she never even existed. | 0:29:00 | 0:29:02 | |
That's what you want, isn't it? | 0:29:02 | 0:29:04 | |
How can you say that? | 0:29:04 | 0:29:06 | |
What are you two playing at? | 0:29:08 | 0:29:11 | |
There's a sick patient in there, in need of medical attention. | 0:29:11 | 0:29:14 | |
You two are standing out here, bickering. | 0:29:14 | 0:29:16 | |
I'm sorry, Charlie. | 0:29:16 | 0:29:18 | |
Yeah, me too. | 0:29:18 | 0:29:20 | |
Ethan, | 0:29:22 | 0:29:24 | |
Emilie's your mum. | 0:29:24 | 0:29:25 | |
The longer you go on denying that, | 0:29:25 | 0:29:27 | |
the harder you're going to find this. | 0:29:27 | 0:29:29 | |
Right. | 0:29:31 | 0:29:33 | |
OK, Robert, I'm going to make the incision now. | 0:29:34 | 0:29:37 | |
It's going to feel uncomfortable for a little while | 0:29:37 | 0:29:39 | |
but you'll feel better in the long run, OK? | 0:29:39 | 0:29:41 | |
Do you remember the last time we were in hospital together? | 0:29:45 | 0:29:48 | |
Year 9 - Tia decided to neck two litres of cider in a graveyard. | 0:29:48 | 0:29:54 | |
It was her Goth phase. | 0:29:54 | 0:29:56 | |
You said that it was apple juice. | 0:29:56 | 0:29:58 | |
Oh, my God, your mum went crazy when I told her. | 0:29:58 | 0:30:02 | |
She found us in the cemetery, | 0:30:02 | 0:30:05 | |
Tia, propped up against the side of some headstone. | 0:30:05 | 0:30:08 | |
Guess that's why she lost it. | 0:30:08 | 0:30:10 | |
You're doing very well, Robert. | 0:30:10 | 0:30:12 | |
You had to have your stomach pumped. Your mum was in bits. | 0:30:12 | 0:30:17 | |
Stayed with you all night though, didn't I, Tia? | 0:30:17 | 0:30:20 | |
That's what best friends do. | 0:30:20 | 0:30:21 | |
I have spoken to the union and fully apprised them of the situation. | 0:30:23 | 0:30:27 | |
I've also suggested that Lofty speak to the RCN as soon as possible. | 0:30:27 | 0:30:32 | |
And when can I speak to the nurse in question? | 0:30:32 | 0:30:34 | |
I thought I made that clear. He's mid-shift. | 0:30:34 | 0:30:37 | |
That's what I was afraid of. | 0:30:39 | 0:30:40 | |
I don't like what you're insinuating, Mr Hall. | 0:30:40 | 0:30:43 | |
I've spent long enough down here. | 0:30:43 | 0:30:44 | |
The sooner Mrs Stuart can see that this hospital is doing everything | 0:30:44 | 0:30:47 | |
it can, the sooner she'll believe that we're are all on the same side. | 0:30:47 | 0:30:51 | |
We are all on the same side. | 0:30:51 | 0:30:54 | |
Then it shouldn't be a problem for me to speak to Nurse Chiltern | 0:30:54 | 0:30:57 | |
and Dr Keogh. | 0:30:57 | 0:30:58 | |
The conference room on the first floor should be fine. | 0:30:58 | 0:31:01 | |
Not much to look at, is it? | 0:31:22 | 0:31:24 | |
No. | 0:31:25 | 0:31:27 | |
I wish I had a penny for every time I've sat here | 0:31:29 | 0:31:31 | |
staring at that blank grey wall, hoping for answers. | 0:31:31 | 0:31:35 | |
But it doesn't say much, does it? | 0:31:35 | 0:31:37 | |
How is she? | 0:31:41 | 0:31:42 | |
She's stable. | 0:31:43 | 0:31:44 | |
How's Cal? | 0:31:47 | 0:31:48 | |
He's still with her. | 0:31:49 | 0:31:51 | |
You know... | 0:31:53 | 0:31:55 | |
..our biological mother is dying and it's Cal I'm more worried about. | 0:31:56 | 0:32:00 | |
Can you believe that? | 0:32:02 | 0:32:03 | |
Have you told him that? | 0:32:05 | 0:32:06 | |
No. | 0:32:08 | 0:32:09 | |
Then maybe you should. | 0:32:10 | 0:32:11 | |
At the very least, it would mean you could stop staring | 0:32:15 | 0:32:18 | |
at that blank, grey wall. | 0:32:18 | 0:32:19 | |
Actually, I'd better get back in. | 0:32:24 | 0:32:26 | |
Thank you. | 0:32:27 | 0:32:29 | |
You're welcome. | 0:32:30 | 0:32:31 | |
Bye-bye, wall. | 0:32:33 | 0:32:35 | |
Yeah, OK, that should do it. | 0:32:46 | 0:32:48 | |
Let's leave the saline dressing on | 0:32:48 | 0:32:49 | |
-and can we get a vacuum splint as well, please? -Sure. | 0:32:49 | 0:32:52 | |
-You're not just going to leave her like that, are you? -Yes. | 0:32:52 | 0:32:55 | |
Don't worry, you're in very capable hands. | 0:32:55 | 0:32:58 | |
What has she done to you now? | 0:33:01 | 0:33:04 | |
Actually, I've been thinking... | 0:33:04 | 0:33:06 | |
I've been Tia all my life - all my memories are hers. | 0:33:08 | 0:33:11 | |
I can't just change that. | 0:33:11 | 0:33:14 | |
What are you saying? | 0:33:14 | 0:33:15 | |
That maybe I should go back. | 0:33:15 | 0:33:17 | |
Maybe none of this was such a good idea after all. | 0:33:18 | 0:33:21 | |
I'll call you. | 0:33:23 | 0:33:24 | |
Course. | 0:33:26 | 0:33:27 | |
Let's get you upstairs, shall we? | 0:33:27 | 0:33:31 | |
Robyn, do you mind if I come with Daisy, too? | 0:33:31 | 0:33:32 | |
-I could do with a break. -Yeah, sure. | 0:33:32 | 0:33:35 | |
I'll see you in a bit. | 0:33:35 | 0:33:36 | |
Could I get a couple of minutes, please? | 0:33:50 | 0:33:53 | |
Yeah, I'll be just outside. | 0:33:54 | 0:33:56 | |
You should try and get some rest. | 0:34:04 | 0:34:07 | |
I'm fine, Ethan. | 0:34:07 | 0:34:08 | |
Look, I was thinking about what you said. | 0:34:13 | 0:34:17 | |
About how she didn't want to die in a hospital. | 0:34:17 | 0:34:19 | |
So, if you like, I could ring around the local hospices... | 0:34:21 | 0:34:25 | |
..see if I can get her a place somewhere nice. | 0:34:26 | 0:34:30 | |
-Really? -You said it yourself - she hates hospitals. | 0:34:30 | 0:34:35 | |
Yeah. | 0:34:36 | 0:34:37 | |
OK, well, I will get on with that straightaway | 0:34:41 | 0:34:43 | |
and I'll tell Mrs Beauchamp that | 0:34:43 | 0:34:45 | |
we're both going to need some time off. | 0:34:45 | 0:34:47 | |
I mean, somebody's got to make sure you don't mess it up, haven't they? | 0:34:50 | 0:34:54 | |
Thank you. | 0:35:00 | 0:35:01 | |
That's what brothers are for. | 0:35:01 | 0:35:03 | |
Pride - | 0:35:08 | 0:35:10 | |
it's like gay Christmas. | 0:35:10 | 0:35:12 | |
I'll bear that in mind. | 0:35:12 | 0:35:14 | |
In the meantime, | 0:35:14 | 0:35:16 | |
here is where I leave you. | 0:35:16 | 0:35:17 | |
Wait. | 0:35:19 | 0:35:21 | |
What now? | 0:35:21 | 0:35:22 | |
I, erm, just want to be sure we understand each other. | 0:35:22 | 0:35:25 | |
You don't get in touch with Tia again, | 0:35:25 | 0:35:27 | |
not even if she contacts you first. | 0:35:27 | 0:35:28 | |
You'll kill him if you do this. | 0:35:28 | 0:35:30 | |
He'll have lived and died in the wrong body. | 0:35:30 | 0:35:32 | |
How can I kill somebody who doesn't exist? | 0:35:32 | 0:35:35 | |
-Well, that is just it. Tia - she's the lie. -Yeah? | 0:35:35 | 0:35:38 | |
Well, she's my best friend and I'm not giving up on her. | 0:35:38 | 0:35:42 | |
Daisy? | 0:35:44 | 0:35:46 | |
Dr Chao? | 0:35:46 | 0:35:47 | |
-What's happened? -I don't know. | 0:35:48 | 0:35:51 | |
Let's get her into resus. You stay here, please. | 0:35:51 | 0:35:54 | |
-Have you called her parents? -She doesn't have any family. | 0:35:54 | 0:35:57 | |
Dr Keogh, Mr Hall would like to take a statement from you and Lofty. | 0:36:01 | 0:36:05 | |
-Can I have a minute? -Dr Keogh? | 0:36:05 | 0:36:07 | |
She mentioned you. | 0:36:08 | 0:36:10 | |
Were you one of the ones with her in the lift? | 0:36:11 | 0:36:13 | |
When she died? | 0:36:13 | 0:36:14 | |
Mrs Stuart, I-I... I'm so sorry for your loss. | 0:36:15 | 0:36:18 | |
No, everybody's sorry. | 0:36:18 | 0:36:21 | |
Was she scared? | 0:36:21 | 0:36:22 | |
Was she in pain? | 0:36:24 | 0:36:25 | |
We are trying to find out... | 0:36:25 | 0:36:26 | |
So that's it, is it? Back to business as usual? | 0:36:26 | 0:36:28 | |
-No, nobody is saying that. -No, but you're not listening to me, are you? | 0:36:28 | 0:36:32 | |
Nobody will tell me what happened. | 0:36:32 | 0:36:35 | |
Is it..? | 0:36:35 | 0:36:36 | |
Was it her fault? | 0:36:37 | 0:36:38 | |
Mrs Stuart, I was there when it happened. Erm... | 0:36:40 | 0:36:44 | |
I hope that it might give you some consolation to know | 0:36:44 | 0:36:47 | |
that your daughter was instrumental in reviving a patient | 0:36:47 | 0:36:49 | |
that we were trying to save. | 0:36:49 | 0:36:51 | |
Erm, what happened to her was a tragic accident. | 0:36:51 | 0:36:54 | |
Nobody could have foreseen it. | 0:36:54 | 0:36:55 | |
Would you like us to take you to the Patient Affairs office? | 0:36:55 | 0:36:59 | |
I just need a minute. | 0:37:01 | 0:37:02 | |
Are you OK? | 0:37:07 | 0:37:08 | |
Yeah, fine. Where's Ben? | 0:37:09 | 0:37:11 | |
I don't know. | 0:37:11 | 0:37:12 | |
-I thought her ECG was normal. She is in VT. -It was. | 0:37:14 | 0:37:17 | |
Daisy? The electric shock you received has caused your heart to | 0:37:17 | 0:37:20 | |
start beating very fast, | 0:37:20 | 0:37:21 | |
but we're going to fix that for you, OK? | 0:37:21 | 0:37:23 | |
Charging to 120. | 0:37:23 | 0:37:26 | |
Clear. | 0:37:26 | 0:37:27 | |
I can't do this! | 0:37:27 | 0:37:29 | |
Lofty! | 0:37:29 | 0:37:30 | |
Louise, come and help me, please. | 0:37:31 | 0:37:33 | |
Charging to 120. | 0:37:34 | 0:37:36 | |
Clear. | 0:37:36 | 0:37:37 | |
Nothing. Still in VT. | 0:37:39 | 0:37:41 | |
Charging to 150. | 0:37:41 | 0:37:42 | |
Clear. | 0:37:42 | 0:37:43 | |
She had a little girl, Max. | 0:37:58 | 0:37:59 | |
-I know, I know. -What am I going to do? | 0:37:59 | 0:38:01 | |
It's all right, I've got you. | 0:38:01 | 0:38:03 | |
I've got you. | 0:38:03 | 0:38:04 | |
Where have you been? | 0:38:14 | 0:38:15 | |
Just checking that your mum was still coming. | 0:38:15 | 0:38:19 | |
They'll be here soon. | 0:38:19 | 0:38:20 | |
How are you feeling? | 0:38:20 | 0:38:22 | |
Robert. | 0:38:24 | 0:38:26 | |
Daisy suffered a heart complication from the shock. | 0:38:26 | 0:38:28 | |
What? | 0:38:28 | 0:38:29 | |
She's OK, but when she came round, she was asking for you. | 0:38:31 | 0:38:34 | |
If he's talking, I'm sure he'll be fine. Seemed OK to me. | 0:38:34 | 0:38:37 | |
You knew? | 0:38:39 | 0:38:40 | |
Hopefully, she'll make a full recovery. | 0:38:40 | 0:38:42 | |
Hey, do you remember when we... | 0:38:46 | 0:38:47 | |
You do realise that all your stories make me out to look bad | 0:38:47 | 0:38:50 | |
and you out to be the hero, don't you? | 0:38:50 | 0:38:53 | |
No, they don't. | 0:38:53 | 0:38:54 | |
That's why you don't like me coming out as Robert - | 0:38:54 | 0:38:57 | |
because you don't know how to control him, do you? | 0:38:57 | 0:39:00 | |
Just like you don't know how to control Daisy. | 0:39:00 | 0:39:02 | |
Do you honestly think I'm threatened by that freak? | 0:39:02 | 0:39:05 | |
Yeah, I do. | 0:39:05 | 0:39:07 | |
I think you're threatened by all of this | 0:39:07 | 0:39:09 | |
and it's taken me becoming a man to stand up for myself | 0:39:09 | 0:39:12 | |
and tell you that. | 0:39:12 | 0:39:14 | |
I thought I'd lost my best friend. | 0:39:14 | 0:39:16 | |
Do you know what you've put me through today? | 0:39:16 | 0:39:18 | |
This isn't about you! | 0:39:18 | 0:39:20 | |
I've... | 0:39:23 | 0:39:25 | |
I've been so scared, Pippa. | 0:39:25 | 0:39:27 | |
So scared. | 0:39:27 | 0:39:29 | |
Do you have any idea what it's like being born in the wrong body? | 0:39:30 | 0:39:34 | |
Not knowing who you are? | 0:39:34 | 0:39:36 | |
I just didn't want to lose you. | 0:39:38 | 0:39:40 | |
Telling my parents, doctors' appointments... | 0:39:40 | 0:39:43 | |
The only person I wasn't scared about telling was you. | 0:39:46 | 0:39:50 | |
So, what, you just want to keep pretending to be a boy? | 0:39:52 | 0:39:56 | |
The only pretending I ever did was being Tia. | 0:39:58 | 0:40:03 | |
My name is Robert. | 0:40:03 | 0:40:04 | |
Robert Andrew Calvert. | 0:40:04 | 0:40:07 | |
And I'm a guy. | 0:40:07 | 0:40:09 | |
A man, Pip. | 0:40:09 | 0:40:11 | |
A lad, a bloke. | 0:40:11 | 0:40:13 | |
I finally have the chance to be happy, | 0:40:14 | 0:40:18 | |
because Tia... | 0:40:18 | 0:40:21 | |
Tia wasn't happy. | 0:40:22 | 0:40:24 | |
She hadn't been happy for years. | 0:40:24 | 0:40:26 | |
So... | 0:40:30 | 0:40:31 | |
..if you don't like that, you can go. | 0:40:33 | 0:40:35 | |
Anyway, whatever it is, I'm here for you. | 0:40:49 | 0:40:52 | |
Thanks, mate. | 0:40:52 | 0:40:54 | |
Could you hold the lift, please? | 0:40:58 | 0:41:00 | |
Thanks. | 0:41:02 | 0:41:03 | |
Which floor? | 0:41:05 | 0:41:06 | |
Oh, erm... | 0:41:06 | 0:41:09 | |
Patient Relations office, I think it is. | 0:41:09 | 0:41:11 | |
Are you OK? | 0:41:20 | 0:41:21 | |
Tried to be so strong. | 0:41:23 | 0:41:25 | |
My daughter died here today. | 0:41:27 | 0:41:29 | |
She was a nurse here. Agency. | 0:41:31 | 0:41:34 | |
It was her first shift. | 0:41:35 | 0:41:37 | |
Her name's Diane. | 0:41:37 | 0:41:39 | |
I only spoke to her a few hours ago. | 0:41:42 | 0:41:44 | |
She was saying how nice her boss was. | 0:41:45 | 0:41:48 | |
She was hoping for a few more shifts here. | 0:41:48 | 0:41:51 | |
I've been trying to find the people she was with. | 0:41:51 | 0:41:55 | |
I wanted to know where she was, | 0:41:55 | 0:41:57 | |
what she heard, | 0:41:57 | 0:41:58 | |
what she saw. | 0:41:58 | 0:41:59 | |
None of it matters though, does it? | 0:42:01 | 0:42:03 | |
She's not coming back, is she? | 0:42:06 | 0:42:09 | |
SHE SOBS | 0:42:09 | 0:42:10 | |
What am I going to tell her daughter? | 0:42:14 | 0:42:16 | |
Is that your floor? | 0:42:23 | 0:42:24 | |
I'm really sorry for your loss. | 0:42:26 | 0:42:28 | |
I should go. | 0:42:29 | 0:42:30 | |
I can't do any more here, can I? | 0:42:31 | 0:42:33 | |
Thank you. | 0:42:35 | 0:42:36 | |
Ben, I need a word with you before you go in. | 0:42:53 | 0:42:55 | |
I just met Diane's mum. | 0:42:55 | 0:42:57 | |
-Oh? -She was so brave. | 0:42:57 | 0:42:59 | |
I know what I have to say. | 0:43:00 | 0:43:01 | |
Yeah, I know you do. | 0:43:01 | 0:43:04 | |
I should never have stuck my oar in. | 0:43:04 | 0:43:06 | |
But what you said earlier... | 0:43:06 | 0:43:07 | |
I was... I was trying to protect you, but... | 0:43:07 | 0:43:10 | |
..if it hadn't have been for me, | 0:43:11 | 0:43:13 | |
you would never have been in that position in the first place. | 0:43:13 | 0:43:15 | |
You would never have accepted the promotion, | 0:43:15 | 0:43:17 | |
you would never have worked yourself into the ground like you did. | 0:43:17 | 0:43:20 | |
You didn't force me into anything, Dylan. We are both grown men. | 0:43:20 | 0:43:24 | |
We are not the same, though, are we? | 0:43:24 | 0:43:26 | |
And I know that you would never have been comfortable going in there | 0:43:26 | 0:43:29 | |
and telling them anything less than the full truth as you saw it. | 0:43:29 | 0:43:33 | |
That makes you a better man then me. | 0:43:33 | 0:43:35 | |
Go on, they're waiting for you. | 0:43:37 | 0:43:39 | |
Well, look what even the cat didn't fancy dragging in. | 0:43:48 | 0:43:51 | |
I, erm, just wanted to say | 0:43:55 | 0:43:59 | |
I'm sorry | 0:43:59 | 0:44:00 | |
for the way I treated you. | 0:44:00 | 0:44:01 | |
Pippa, Robert told you he was trans. | 0:44:01 | 0:44:04 | |
It is hard enough without losing your best friend as well. | 0:44:04 | 0:44:07 | |
She will always be my best friend. | 0:44:07 | 0:44:08 | |
You should try telling HIM that. | 0:44:08 | 0:44:10 | |
So... | 0:44:19 | 0:44:20 | |
Nurse Chiltern, having gone over your clinical incident form, | 0:44:22 | 0:44:26 | |
can you now talk us through what happened | 0:44:26 | 0:44:28 | |
when Dr Keogh said he wanted you to shock the patient? | 0:44:28 | 0:44:31 | |
Ben? | 0:44:35 | 0:44:37 | |
I don't know. | 0:44:38 | 0:44:39 | |
-I'm sorry? -Lofty? | 0:44:40 | 0:44:42 | |
It all happened so quickly - I didn't have time to think. | 0:44:42 | 0:44:44 | |
What are you saying? | 0:44:44 | 0:44:45 | |
I'm saying that I didn't have time to check | 0:44:45 | 0:44:47 | |
before I gave the order to clear. | 0:44:47 | 0:44:49 | |
-But on your form, you said... -I was still piecing everything together. | 0:44:49 | 0:44:52 | |
Dr Keogh was convinced the procedure was followed to the letter. | 0:44:52 | 0:44:56 | |
As I said, it all happened so quickly, he was mistaken. | 0:44:56 | 0:45:00 | |
Do you have any idea how much your actions will cost the Trust? | 0:45:00 | 0:45:04 | |
Not to mention the adverse publicity for the hospital? | 0:45:04 | 0:45:06 | |
Have you even heard a word I said? | 0:45:06 | 0:45:08 | |
A woman's lost her life and all you care about is your hospital budget? | 0:45:08 | 0:45:11 | |
How could you have been so stupid? | 0:45:11 | 0:45:14 | |
Stop this line of questioning immediately. | 0:45:14 | 0:45:17 | |
I will not have you bullying my staff | 0:45:17 | 0:45:19 | |
and if you continue, I will terminate this meeting now. | 0:45:19 | 0:45:22 | |
I made a mistake, Rita. | 0:45:22 | 0:45:24 | |
One that I'll never forgive myself for. | 0:45:24 | 0:45:26 | |
Ben, what you have just said raises serious concerns. | 0:45:26 | 0:45:29 | |
This matter will continue on to a formal investigation. | 0:45:31 | 0:45:35 | |
I understand. | 0:45:35 | 0:45:36 | |
You can go. | 0:45:37 | 0:45:38 | |
Beer and banter, I can do, but I draw the line at a kebab. | 0:45:51 | 0:45:54 | |
-What? -I thought we could go down back to the Pride event, | 0:45:54 | 0:45:57 | |
if it's still going. | 0:45:57 | 0:45:59 | |
Yeah, all right. Tell you what, I'll see if I can round up some troops. | 0:45:59 | 0:46:02 | |
But if you think I'm playing bingo, think again. | 0:46:02 | 0:46:05 | |
You can go in there, you know. | 0:46:14 | 0:46:15 | |
What do you want? | 0:46:33 | 0:46:34 | |
Hi... | 0:46:36 | 0:46:37 | |
..Rob. | 0:46:44 | 0:46:45 | |
It's all right. You rest now. | 0:46:52 | 0:46:54 | |
Those lads have come out of this really well. | 0:47:12 | 0:47:14 | |
I hope you're proud of them. | 0:47:14 | 0:47:16 | |
I am. | 0:47:16 | 0:47:18 | |
But if you tell anyone, | 0:47:18 | 0:47:20 | |
I'll deny all knowledge of it. | 0:47:20 | 0:47:22 | |
CONNIE'S PHONE RINGS | 0:47:22 | 0:47:25 | |
Henrick? | 0:47:26 | 0:47:27 | |
Staff Nurse Chiltern's done what? | 0:47:28 | 0:47:30 |