Pennod 2 Cadw Cwmni gyda John Hardy


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-I'm John Hardy

-and welcome to Cadw Cwmni.

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-Everyone has a story to tell...

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-..and this series provides

-a platform for them to be heard.

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-We'll hear about the trials and

-tribulations of Wales's homeless...

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-..but first, a woman

-who dealt with the aftermath...

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-..of one of this century's

-biggest atrocities...

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-..known by its date only - 9/11.

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-11 September 2001...

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-..saw the biggest

-co-ordinated terrorist attack...

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-..ever witnessed

-in the United States.

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-The terrorist organisation

-known as al-Qaeda...

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-..launched an attack on America.

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-Four separate attacks

-were carried out on this day.

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-Terrorists hijacked

-four passenger airliners...

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-..on internal flights...

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-..within the United States.

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-Two aeroplanes crashed into the Twin

-Towers of the World Trade Centre...

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-..in New York City.

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-Another aeroplane crashed into

-the western side of the Pentagon...

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-..while the other

-crash landed in Pennsylvania...

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-..after passengers

-tried to overcome the hijackers.

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-Nearly 3,000 lives were lost...

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-..during the attacks of 9/11.

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-It was the most daring attack

-on America since Pearl Harbour...

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-..which took place in 1941 and led

-to America's involvement in WWII.

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-The tragedy that is 9/11.

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-Everyone seems to remember

-where they were when it happened...

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-..none more so

-than my guest, Gwen Aaron.

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-Where exactly were you

-when the attack happened?

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-I'm a former teacher.

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-I've been a teacher all my life.

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-As much as I enjoyed my job,

-I decided to take early retirement.

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-It was a Tuesday afternoon.

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-I happened to be watching television

-during the afternoon...

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-..and I thought I was midway through

-watching a science-fiction film.

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-Gradually

-I realized what was happening.

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-I'd heard about the first one but I

-saw the second one with my own eyes.

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-It was unbelievable.

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-It was unbelievable.

-

-When did you know...

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-..you were going out there

-to help the aid effort?

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-The following Saturday...

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-..I received the call and

-by Monday night I was in New York.

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-Why did you get involved?

-What were you doing at the time?

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-After retiring early

-I wanted to occupy my time.

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-I joined the Cruse charity...

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-..which offers bereavement

-counselling to those...

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-..who are grief-stricken.

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-I'm still involved with the charity.

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-An enthusiastic member

-joined the North Wales branch...

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-..and she thought we should

-prepare ourselves for a crisis.

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-She'd been working

-on the Herald of Free Enterprise.

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-I envisaged a ferry tragedy

-or something like that.

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-We trained ourselves.

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-It involved a lot of role playing

-and re-creating tragic events.

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-We watched films of Lockerbie and

-imagined we were there in support.

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-After a year and a half of training

-we decided we were ready.

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-We were the North Wales branch

-of trauma counsellors.

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-But nobody knew about us

-and nothing happened.

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-But the first call we received

-came in September.

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-Tony Blair decided he was going to

-join ranks with George Bush.

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-He was under the impression...

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-..that 300 Britons had been

-killed in the Twin Towers...

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-..but the death toll was 67

-in the end, which was still awful.

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-He invited two members of the

-bereaved families to go out there...

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-..and spend three nights

-in a hotel in New York.

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-He set it all up and involved

-bereavement counsellors.

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-He sent 10 Family Liaison Officers

-out there...

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-..along with the bereaved.

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-There are many

-bereavement charities out there...

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-..but Cruse happened to be

-on the Queen's Honours List.

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-It was a tactful ploy

-to invite us out there.

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-They knew we had a team

-already set up in North Wales...

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-..so the four of us went,

-along with six others.

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-How do you deal

-with something of that magnitude?

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-It's one thing to be practising

-role play and watching films...

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-..but being in the thick of it

-is something else.

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-The death toll was rising and

-the city was in complete disarray.

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-It was remarkable

-under the circumstances.

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-I never once felt in danger.

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-The security services worked harder

-than they'd ever worked before.

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-What I was afraid of...

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-..and it's inevitable

-in this line of work...

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-..but I was afraid that I'd

-console someone who was grieving...

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-..and say something

-that made it worse for them.

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-It can happen, but usually

-you speak to them face to face...

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-..and you can tell whether

-you should change tack and so on.

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-It's a constant worry

-because it could easily happen.

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-When I came face to face with people

-who'd lost a loved one...

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-..I was trained

-to deal with that situation.

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-Death is death.

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-You say death is death...

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-..but isn't

-sudden bereavement different?

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-These grief-stricken families

-would land...

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-..we'd go and meet them

-at the airport...

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-..and shelter them from the press.

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-The press were horrendous all week.

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-They were dreadful.

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-In what way?

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-They wanted to get to the families

-before we could...

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-..and photograph them crying

-and so on.

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-You just wanted

-to shelter them from that.

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-The press wanted a story, any story.

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-It's understandable because

-it made the headlines every day.

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-We tried to whisk them away quickly

-to the hotel...

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-..to talk to them and ask them

-what they wanted to do.

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-They always wanted to visit

-Ground Zero...

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-..just in case their loved one

-had made it out alive...

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-..or hadn't been there

-in the first place.

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-It was incomprehensible for them.

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-We escorted them to the site

-and it was a mound of rubble.

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-You could see

-the realization hit them.

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-They knew no-one

-could've got out of there alive.

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-By the time you met them...

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-..did they already know

-their relatives were dead?

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-They lived in hope

-that they were still alive.

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-They couldn't accept

-that they were dead.

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-Their biggest desire

-was to visit Ground Zero...

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-..to see it with their own eyes.

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-It was sad

-escorting them down there.

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-It was one huge mound of rubble.

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-Did going to Ground Zero

-help them accept...

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-..their loved ones were dead?

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-Yes, it did, but it was

-heart-breaking seeing their faces.

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-They were full of hope to begin with

-but the realization soon sunk in.

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-My first encounter

-was the most harrowing.

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-Two policemen and I

-went to meet a family.

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-The police arranged everything.

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-We went to wait for them

-at Newark airport.

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-We'd been told that the woman

-who had recently been widowed...

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-..was at the airport

-to meet her father-in-law.

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-He was an old gentleman

-travelling with his daughter.

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-It was his son who had died.

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-The widow arrived

-at the airport to greet them...

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-..and she wanted us

-to accompany her.

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-The policemen who initially thought

-I was in the way...

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-..were happy

-to let me deal with her.

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-I said to her,

-"I'm very sorry for your loss."

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-She cried on my shoulder.

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-She was a young woman with ringlets

-wearing Bermuda shorts.

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-We connected right away.

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-Relatives felt awkward in the middle

-of this very public place.

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-A man called Vince, who I became

-friendly with, realized this...

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-..and ushered us

-into the VIP lounge.

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-He was the manager

-of the airport lounge.

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-We managed to evade the press.

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-Is there a right way

-or a wrong way to grieve?

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-No, it's a completely

-personal experience.

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-You have to find your own way

-of dealing with it.

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-You have to live with it

-for a short time.

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-The effects of shock

-can last up to a year.

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-What about you, Gwen? How do you

-cope with that kind of situation?

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-I was worried how it'd affect me.

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-You're with them

-for the first meeting...

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-..to comfort them

-and sympathize with them...

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-..and I come away from there

-thinking...

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-..'Thank goodness

-that didn't happen to me.'

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-But sometimes it gets to you.

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-I could deal with New York.

-I didn't lose any sleep.

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-But there are some people

-I'll never forget.

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-New York was manageable.

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-Why did you join Cruse

-in the first place?

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-I took early retirement...

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-..and I thought

-I should be doing something.

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-A friend of mine lost her husband

-and she wanted to talk about it.

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-I could see it helped her

-just by talking about it.

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-I simply listened to her

-and it was beneficial.

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-Has the trauma team

-been called out since 9/11?

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-Yes, for cases on a smaller scale.

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-For individuals, mainly...

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-..and cases of suicide and murder.

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-The worst case I've ever encountered

-was a road collision.

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-A cycling club went cycling

-en masse one Sunday morning.

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-It was a cold February morning

-with a little ice on the road...

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-..but it was sunny.

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-A car, travelling

-at a normal speed...

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-..somehow skidded across the road...

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-..and ploughed into them,

-mowing them down.

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-Bodelwyddan Hospital was nearby,

-so they were taken there.

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-A woman who was with me in New York

-happened to be on duty there.

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-She phoned six of us to come in.

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-For me, it was far worse than New

-York because it had just happened.

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-I'll never forget that.

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-Some of the counsellors consoled

-the families of injured relatives...

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-..whereas I comforted the survivors.

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-It was a shocking sight. Everyone

-was shaking like a leaf and pale.

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-I helped the nurses wrap them

-in blankets and gave them tea.

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-You're always looking after

-the welfare of others...

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-..but when you're alone...

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-..does it ever affect you?

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-When does it hit you?

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-I was worried how it'd affect me

-before I started...

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-..but I'm able to deal with it.

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-You concentrate on their story and

-you console them as best you can.

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-All you can do is be there for them.

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-Afterwards,

-you shake hands and walk away.

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-I always think, 'They're so brave.'

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-It's a privilege being with them.

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-You certainly do invaluable work.

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-Thank you very much

-for joining me on Cadw Cwmni...

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-..and telling your story.

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-It's time for a break now.

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-Join me in Part 2 when

-I'll be joined by another guest.

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-.

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-Subtitles

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-Subtitles

-

-Subtitles

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-Welcome back.

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-After discussing 9/11

-and New York in Part 1...

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-..we move closer to home

-for the next story...

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-..to discuss homelessness in Wales.

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-My next guest has been homeless...

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-..and is currently

-helping the homeless.

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-Harri Morris, welcome to Cadw Cwmni.

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-Start at the very beginning.

-How did you become homeless?

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-I did some stupid things and

-hung around with the wrong crowd.

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-I got arrested for various things

-and my mother had had enough.

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-I was taking advantage of my mother

-and my home.

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-I'd get in late

-and things like that.

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-My mother started work

-at six in the morning...

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-..and I wouldn't get in till 4.00am.

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-I was really taking advantage.

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-My mother'd had a gutsful.

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-Our relationship broke down.

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-After that

-I started sleeping in the car...

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-..because I had nowhere else to go.

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-I did some sofa surfing after that.

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-I did some sofa surfing after that.

-

-What's sofa surfing?

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-I'd stay at a mate's house one night

-and another mate's another night.

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-I went back and forth like that.

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-Are you an only child?

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-Are you an only child?

-

-No, I've two brothers.

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-My brother and I both got kicked out

-and we slept in the car in winter.

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-Were you working at the time?

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-I had a temporary job in the three

-months leading up to Christmas.

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-That was my only job.

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-How old were you when you left home?

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-20. My brother was 16.

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-So he was still at school?

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-Yes.

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-How did you manage, sleeping

-in the car and him going to school?

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-I told him to go to school but

-whether he did or not, I don't know.

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-I told him he had to go.

-I kept my job too.

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-How bad were things at that time?

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-How often would you steal?

-How often would you get arrested?

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-We'd go every night.

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-We'd drive around in daylight,

-looking for things to steal.

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-If we saw something,

-we'd go back at night.

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-I completely regret it now.

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-There was no point doing it

-because we never made much money.

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-It wasn't worth the risk.

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-It wasn't worth the risk.

-

-What did you steal?

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-Copper, slate, tools.

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-Anything and everything.

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-Why did you do it?

-To have enough money to live on?

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-Yes, we needed money to live.

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-We had nothing to do

-so we needed money to do things.

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-How long

-would you stay on someone's sofa?

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-Sometimes one night. Depends

-how long a mate would let me stay.

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-Fair play to one of my mates,

-he let me stay for a number of days.

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-Did you sleep on the streets at all?

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-I had a car at the time,

-so I'd sleep in the car.

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-I've never slept rough.

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-Some of my friends

-have lived in tents too.

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-It happens.

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-You were working during this time,

-and it was over Christmas...

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-..so you slept in the car in winter?

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-..so you slept in the car in winter?

-

-Yes.

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-Did you try to go back home?

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-No. Things had gone too far

-for that. I wasn't talking to her.

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-There was no way

-you could've gone home?

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-Not for me, no, not at all.

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-I wasn't talking to her.

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-I cut myself off.

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-In terms of work,

-you'd lost your job.

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-Could you claim

-Job Seekers' during that time?

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-How could you claim benefits

-without an address?

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-I couldn't because the Job Centre

-sends letters to your address.

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-Because I was of no fixed abode,

-I couldn't register for benefits...

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-..because I didn't have a home.

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-Were you experiencing

-other problems at the time?

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-Did you have a dependency problem or

-was it just that you were homeless?

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-I used to have

-a bit of a problem with alcohol...

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-..but never with drugs.

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-When did you decide

-that this way of life had to end?

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-When I wound up at a hostel.

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-When I spent

-my first night in a hostel.

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-I was there with people I

-didn't know and I felt very lonely.

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-I decided it was time to change

-my ways before things got any worse.

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-Which hostel was it?

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-The GISDA hostel in Caernarfon...

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-..which supports homeless people

-aged between 16 and 25.

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-There were seven of us altogether

-at the hostel.

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-I didn't know them all

-but I knew one or two.

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-They were from the town.

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-I had an opportunity

-to go to the Holyhead hostel...

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-..but I preferred

-to stay in the town.

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-My little brother

-told me about GISDA.

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-He told me

-to go and talk to someone there.

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-I was given a referral and within a

-couple of weeks I had an interview.

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-They had to decide

-between me and another...

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-..which of us would get the room.

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-I desperately wanted it because

-I couldn't stay at mates' houses.

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-I felt I was in the way

-and I didn't have much money.

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-I wanted to pay them

-but I had very little to offer.

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-I was lucky

-to have a place in this hostel.

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-So I lived there for eight months.

0:18:060:18:10

-Did you have to pay for it?

0:18:110:18:12

-Did you have to pay for it?

-

-Yes, for utilities.

0:18:120:18:14

-If you didn't work,

-housing benefit covered it.

0:18:140:18:17

-But the rent was very high.

0:18:180:18:20

-130 a week.

0:18:200:18:23

-So if anyone's having difficulty

-filling in forms and so on...

0:18:230:18:28

-..does GISDA offer advice?

0:18:280:18:30

-Yes.

-We have an information shop now.

0:18:310:18:33

-Anyone can drop in and they can

-give you help with budgeting...

0:18:340:18:38

-..and filling out

-benefit forms and so on.

0:18:380:18:41

-GISDA is there to help.

0:18:410:18:43

-You work for GISDA now.

0:18:440:18:46

-Yes, for the past two years.

0:18:460:18:48

-What's your role?

0:18:490:18:50

-What's your role?

-

-I'm a peer mentor.

0:18:500:18:52

-I draw on my own experiences,

-what worked, what didn't...

0:18:520:18:57

-..to help young people

-achieve a positive outcome.

0:18:570:19:00

-If they want to do something...

0:19:010:19:03

-..I offer ideas

-of how they can achieve it.

0:19:030:19:06

-I try to be a role model for them.

0:19:060:19:09

-In terms of the situation

-in Caernarfon at the moment...

0:19:090:19:13

-..is it worse

-than when you were growing up?

0:19:130:19:16

-It's getting progressively worse

-due to these tax cuts...

0:19:160:19:20

-..where they have to pay more if

-they have bedrooms they don't use.

0:19:210:19:25

-More people are becoming homeless.

0:19:250:19:27

-More people are becoming homeless.

-

-Do you still live at GISDA?

0:19:270:19:30

-No.

0:19:300:19:32

-Thanks to GISDA, I'm now living

-in a one-bedroom flat.

0:19:320:19:36

-But I've had to work for that.

0:19:360:19:39

-I've done a lot of phoning around

-and filling in forms...

0:19:390:19:43

-..to prove I'm capable

-of living by myself.

0:19:430:19:46

-GISDA provides you

-with a key worker.

0:19:470:19:50

-You have weekly meetings

-with them...

0:19:500:19:53

-..and they help you

-achieve your goals in life.

0:19:530:19:57

-If you want to go to college,

-they'll help...

0:19:570:20:00

-..they'll help you

-with grants or if you're in debt.

0:20:000:20:04

-They'll refer you

-to Citizens Advice.

0:20:040:20:07

-Your confidence

-must've taken a knock...

0:20:070:20:10

-..when you were homeless.

0:20:100:20:12

-Is it starting to come back now?

0:20:130:20:15

-Yes, I've got my confidence back.

0:20:150:20:17

-As part of my job,

-I visited schools...

0:20:170:20:21

-..and ran

-homeless prevention workshops.

0:20:210:20:24

-I tried to get across to the kids

-that it could happen to anybody.

0:20:240:20:29

-I didn't expect it to happen to me.

0:20:290:20:31

-I didn't expect it to happen to me.

-

-Is it difficult for you to admit...

0:20:310:20:33

-..that you'd made a mess of things?

0:20:340:20:36

-Yes, it is difficult

-to look yourself in the eye.

0:20:360:20:40

-It's only now I'm realizing...

0:20:400:20:42

-..that some of the things I did

-was my own fault.

0:20:420:20:46

-I've tried to make amends for that.

0:20:460:20:48

-Now I'm concentrating on my work

-and striving to be happy.

0:20:490:20:54

-What kind of mentor are you?

0:20:540:20:56

-Do you lose your temper with people?

0:20:560:20:59

-Do you tell them they

-shouldn't be doing this or that?

0:20:590:21:03

-All I do is talk to them.

0:21:030:21:05

-I understand where they're coming

-from because I've been through it.

0:21:050:21:10

-I know what's

-going through their minds.

0:21:110:21:14

-I don't get angry with them,

-I just talk to them sensibly.

0:21:140:21:18

-Hopefully they'll turn around and

-say, "You're making a lot of sense."

0:21:180:21:24

-What's your success rate so far?

0:21:240:21:27

-100%. Maybe not.

0:21:270:21:29

-But it's high enough?

0:21:290:21:31

-But it's high enough?

-

-Yes, it is.

0:21:310:21:33

-So the system works?

0:21:330:21:35

-It's better that someone like you

-mentors them than someone like me.

0:21:350:21:40

-We raised enough money...

0:21:410:21:43

-..to hire

-another three peer mentors.

0:21:440:21:46

-We held mentoring days

-where young people dropped in.

0:21:460:21:50

-We talked about celebrities

-who've been homeless.

0:21:500:21:54

-It goes to show

-it can happen to anyone.

0:21:540:21:57

-The message is clear.

0:21:570:21:59

-Being homeless

-isn't the end of the world.

0:22:000:22:03

-That's right.

0:22:030:22:05

-GISDA gave me a second chance

-to make something of myself.

0:22:050:22:09

-If I hadn't been given that chance,

-I doubt I'd be sitting here now.

0:22:090:22:14

-Looking ahead,

-what does the future hold for you?

0:22:140:22:18

-What do you

-hope to do with your life?

0:22:190:22:21

-I'm not sure at the moment.

0:22:210:22:23

-I've been given

-a year-long contract by GISDA...

0:22:230:22:27

-..to work as an

-outdoor activities project worker.

0:22:270:22:31

-We're currently running

-a football campaign...

0:22:310:22:34

-..called Street Football Wales.

0:22:340:22:37

-One of the lads playing for my team

-was picked to represent Wales...

0:22:380:22:42

-..in the Homeless World Cup

-in Poland.

0:22:430:22:45

-You're obviously very busy.

0:22:460:22:47

-I even sorted out tickets

-before I came here!

0:22:480:22:51

-How are things with your mother?

0:22:510:22:54

-Things are much better

-than they were.

0:22:540:22:57

-We didn't speak at all.

-Things are better now.

0:22:580:23:01

-Maybe that will be the next step?

0:23:010:23:05

-Good luck to you.

0:23:050:23:07

-I hope things work out.

0:23:070:23:09

-I'm glad to see

-things are working out for you.

0:23:090:23:13

-Thank you for joining me

-on Cadw Cwmni.

0:23:130:23:16

-That's it for another episode.

0:23:160:23:18

-We'll be back next week

-with more guests.

0:23:180:23:21

-Until then,

-from me, John Hardy, goodbye.

0:23:210:23:24

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