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These are the Dragons, five of Britain's wealthiest and most enterprising business leaders. | 0:00:25 | 0:00:31 | |
Over the coming weeks, they'll make or break the dreams | 0:00:31 | 0:00:35 | |
of dozens of budding entrepreneurs. | 0:00:35 | 0:00:38 | |
-Passion doesn't create profit. -If I invested in this, I wouldn't be doing what you're doing. | 0:00:40 | 0:00:47 | |
There's been some great inventions in this world which have made no money. | 0:00:47 | 0:00:53 | |
You don't have the experience, you don't have any brand. | 0:00:53 | 0:00:57 | |
It isn't making money. You value that business at one million. | 0:00:57 | 0:01:00 | |
I've got confidence in you guys, and in the product, | 0:01:00 | 0:01:04 | |
so I'm going to make you an offer. | 0:01:04 | 0:01:06 | |
The multi-millionaire investors have each built up their fortunes | 0:01:11 | 0:01:15 | |
from scratch. | 0:01:15 | 0:01:17 | |
Hotel and health club owner Duncan Bannatyne. | 0:01:18 | 0:01:21 | |
Leisure industry expert Deborah Meaden. | 0:01:21 | 0:01:24 | |
Retail magnate Theo Paphitis. | 0:01:25 | 0:01:27 | |
Telecoms giant Peter Jones. | 0:01:28 | 0:01:31 | |
And new Dragon Hilary Devey, | 0:01:31 | 0:01:34 | |
who made her millions in the haulage industry. | 0:01:34 | 0:01:36 | |
The Dragons have the credentials, the contacts, the commitments and the cash | 0:01:36 | 0:01:41 | |
ready to invest. | 0:01:41 | 0:01:43 | |
But only in the right business. | 0:01:43 | 0:01:45 | |
Will any of these hopeful entrepreneurs walk away with their money? | 0:01:45 | 0:01:49 | |
Welcome to the Dragons' Den. | 0:01:58 | 0:02:00 | |
Entrepreneurs have come here looking to secure an all-important cash injection for their business. | 0:02:00 | 0:02:07 | |
There's just one obstacle - | 0:02:07 | 0:02:09 | |
persuading our five multi-millionaire Dragons to invest. | 0:02:09 | 0:02:12 | |
The best will come away with the backing they need, | 0:02:12 | 0:02:15 | |
the rest leave with nothing. | 0:02:15 | 0:02:17 | |
Our first entrepreneurs, husband and wife team Meena and Tim Carlya | 0:02:17 | 0:02:21 | |
and inventor Tricia Tierney | 0:02:21 | 0:02:23 | |
have already established sales in the US with their product. | 0:02:23 | 0:02:27 | |
But will the Dragons foresee success this side of the Atlantic? | 0:02:27 | 0:02:31 | |
Hello, Dragons! | 0:02:40 | 0:02:42 | |
Hello! | 0:02:42 | 0:02:44 | |
Hello, Dragons. | 0:02:45 | 0:02:47 | |
Hello. My name is Meena. I'm very pleased to be here today. | 0:02:55 | 0:02:59 | |
I seek £75,000 in return of 20% shares in my company. | 0:02:59 | 0:03:06 | |
I'm Tim Carlya, Meena's husband, and operational manager for the Rascal Dog Litter Box Company. | 0:03:06 | 0:03:11 | |
I'm Tricia Tierney, owner of the USA division of the Rascal Dog Litter Box and creator of the product. | 0:03:11 | 0:03:17 | |
-Meena, who needs a Rascal Dog Litter Box? -Good question. | 0:03:17 | 0:03:22 | |
Anyone who owns a dog. As you see, I love dogs. | 0:03:22 | 0:03:24 | |
Every dog owner is looking for a simple solution to their dog's toilet needs. | 0:03:24 | 0:03:29 | |
Rascal Litter Box is the answer to those problems. | 0:03:29 | 0:03:34 | |
Let's face it, | 0:03:34 | 0:03:36 | |
I cannot hold my bladder and it's a bit harsh to expect your dog to hold his bladder for hours on end. | 0:03:36 | 0:03:42 | |
-Right? -Exactly. If I could take a minute to show you the product. | 0:03:42 | 0:03:46 | |
The box can be used three different ways. That's the beauty of it. | 0:03:46 | 0:03:49 | |
First, the sides, for male dogs, which contain the mess in the box. | 0:03:49 | 0:03:53 | |
It can be used with the machine-washable grass pad. | 0:03:53 | 0:03:56 | |
It also has a pet-friendly grate if you just want to use the grate. | 0:03:56 | 0:04:01 | |
It also has a laundry bag to machine-wash the grass in. | 0:04:01 | 0:04:04 | |
We had tremendous sales, phenomenal sales of 480,000 | 0:04:06 | 0:04:11 | |
-in just 27 months. -OK, that's about it. We hope to get you on board today. | 0:04:11 | 0:04:16 | |
Thank you for your time. We're ready for any questions. | 0:04:16 | 0:04:19 | |
A lively but somewhat unruly pitch from Staffordshire-based Meena and Tim Carlya | 0:04:23 | 0:04:28 | |
and their business partner Tricia Tierney. | 0:04:28 | 0:04:31 | |
In return for a cash injection of £75,000 | 0:04:31 | 0:04:34 | |
they're willing to give away a 20% stake in their new toilet-training system for dogs. | 0:04:34 | 0:04:40 | |
Hilary Devey is first to question the trio. | 0:04:40 | 0:04:43 | |
Meena, I'm Hilary. I love dogs and I've got lots of them. | 0:04:48 | 0:04:54 | |
-You and me both! -I have a problem with two Teacup Yorkies. | 0:04:54 | 0:04:59 | |
When I take them for a walk, they won't actually do it outside because they're shy. | 0:04:59 | 0:05:04 | |
So how would this help? | 0:05:04 | 0:05:07 | |
Very good question, Hilary. | 0:05:07 | 0:05:09 | |
-Tricia? -This is a training spray that comes with it. | 0:05:09 | 0:05:12 | |
Every dog wants to be the top dog. | 0:05:12 | 0:05:15 | |
That's why fire hydrants are popular. They all want to go on top of each other. | 0:05:15 | 0:05:19 | |
-So this product mimics that. -Right. OK. | 0:05:19 | 0:05:23 | |
What is so different about this product? | 0:05:23 | 0:05:26 | |
There's no real competition. There's three different ways you can use it. | 0:05:26 | 0:05:30 | |
You can have the pet-friendly grate here. All the urine and everything... | 0:05:30 | 0:05:35 | |
No, what I'm trying to do is - what is the difference other than it's a piece of... | 0:05:35 | 0:05:40 | |
One is the training spray... | 0:05:40 | 0:05:42 | |
You can buy spray that attracts them to the same spot. | 0:05:42 | 0:05:45 | |
-Yes. -Meena, so that spray's irrelevant. -But that's... Yes. Sorry. | 0:05:45 | 0:05:50 | |
-You haven't invented that spray, correct? -The big selling... -Am I correct? | 0:05:50 | 0:05:54 | |
Can you use that spray on that mat or box, anywhere you want? | 0:05:54 | 0:05:58 | |
-Yes... -So that spray is not the answer. It's not what you're selling. | 0:05:58 | 0:06:02 | |
-But it's... -It's included. -Meena, can I just say talking and talking and talking and talking | 0:06:02 | 0:06:08 | |
-over a question... -OK. -..doesn't make you right. | 0:06:08 | 0:06:11 | |
An uncomfortable start for the excitable entrepreneurs. | 0:06:14 | 0:06:18 | |
Can they show more measure under the scrutiny of Theo Paphitis? | 0:06:18 | 0:06:23 | |
-There's two questions I'd like answered. -Sure. | 0:06:26 | 0:06:30 | |
What's going to be the turnover and profit to 2011? | 0:06:30 | 0:06:34 | |
I think it should be in the region of ten to £15,000. | 0:06:35 | 0:06:39 | |
No, the question was the turnover and the profit. | 0:06:40 | 0:06:44 | |
Sure. | 0:06:44 | 0:06:45 | |
-Turnover. -The turnover should be about £100,000. | 0:06:45 | 0:06:49 | |
So turnover £100,000. | 0:06:49 | 0:06:52 | |
Yes or no? | 0:06:53 | 0:06:55 | |
No, I think I've got my figures slightly wrong. | 0:06:55 | 0:06:57 | |
-Just take a deep breath and think about it. -Take a deep breath. | 0:06:57 | 0:07:01 | |
-You've got your figures slightly wrong. -What's the turnover and what's the profit? | 0:07:01 | 0:07:06 | |
2011 the turnover should be about £30,000. | 0:07:06 | 0:07:10 | |
And we made a paper loss of £13,000 | 0:07:10 | 0:07:13 | |
against the... Obviously - sorry - against the investment we put in. | 0:07:13 | 0:07:17 | |
Now I'm going to allow you to make a forecast going forward. | 0:07:17 | 0:07:22 | |
-It should be about £100,000. -Turnover is... -Give him time to talk. | 0:07:22 | 0:07:27 | |
-And profit of? -About 25... 20 to - about 20,000. | 0:07:27 | 0:07:33 | |
-The turnover was 200,000 and profit was 100,000. We've been speaking... -No, no. | 0:07:33 | 0:07:38 | |
That's what I asked him. The turnover was 200,000? He said 100,000 just now. | 0:07:38 | 0:07:42 | |
-He's getting his figures mixed up. -Shall I ignore you? | 0:07:42 | 0:07:46 | |
A little bit, I think. | 0:07:46 | 0:07:48 | |
Things don't bode well for the trio as their financial acumen is called into question. | 0:07:50 | 0:07:56 | |
Will Deborah Meaden offer them an opportunity to salvage their pitch? | 0:07:57 | 0:08:01 | |
Meena, Tim, Trish, I don't like the idea. I think a pad is much better. | 0:08:04 | 0:08:10 | |
Pads should be used for training your dog to eventually go outside. | 0:08:10 | 0:08:15 | |
The feedback we're getting from our customers, testimonials, | 0:08:15 | 0:08:19 | |
we know we haven't even gone into retail yet... | 0:08:19 | 0:08:22 | |
OK, I phrase it in a different way. | 0:08:22 | 0:08:25 | |
Often people take their dogs for an exercise | 0:08:25 | 0:08:27 | |
and if you just say, "We won't take the dogs for exercise, we'll just leave that in the corner. | 0:08:27 | 0:08:32 | |
-"We don't need to take our dog out." -In the UK and Europe there is no similar product with... | 0:08:32 | 0:08:38 | |
Meena, I've got a horrible feeling you're going to say what you were just about to say. | 0:08:38 | 0:08:42 | |
-Can't you see the potential... -A lot of them are... -Because... -Meena, don't say anything. | 0:08:42 | 0:08:49 | |
Tim, sometimes I feel I've got a little voice in my head. You don't have a voice. Your voice is Meena. | 0:08:51 | 0:08:58 | |
-Not really... -Talking to you all the time. -No, I do love her and obviously she's good at something. | 0:08:58 | 0:09:03 | |
-Tim, she's lovely. Can I say I think Meena's lovely. -Thank you. | 0:09:03 | 0:09:08 | |
It's very nice that you're defending her, but she would drive me potty! | 0:09:08 | 0:09:12 | |
-I'm not that bad! -I do agree. I do agree. | 0:09:12 | 0:09:16 | |
Thank you! | 0:09:16 | 0:09:18 | |
-Thank you. -I'm not always speaking. I'm not that bad. -You're doing it again! | 0:09:18 | 0:09:22 | |
-I am excited about it. Look at the sales... -Meena, stop. I need to tell you I won't be investing. | 0:09:22 | 0:09:28 | |
-I'm out. -Thank you, Deborah. | 0:09:28 | 0:09:31 | |
The likeable characters may have made an impact in the den, | 0:09:32 | 0:09:36 | |
but so far it's not been a productive one. | 0:09:36 | 0:09:39 | |
And now Duncan Bannatyne has made up his mind too. | 0:09:39 | 0:09:42 | |
Let me tell you where I am, Tricia, Tim, Meena. Look, | 0:09:45 | 0:09:50 | |
some people will buy this. Some people will like this. | 0:09:50 | 0:09:54 | |
But not the majority and not what you said, "Every dog owner". | 0:09:54 | 0:09:58 | |
Believe me, there are people who would find this very useful... | 0:09:58 | 0:10:01 | |
-There are people who would find that useful... -We get a lot of orders in and out of London | 0:10:01 | 0:10:05 | |
-that haven't got... -Meena. -..back yards... -Meena! | 0:10:05 | 0:10:08 | |
When we're in the house and the dog wants to go to the toilet, the dog waits | 0:10:08 | 0:10:12 | |
because it's got a bladder designed differently from human bladders. | 0:10:12 | 0:10:16 | |
It's like a family member. Why wouldn't you have a toilet-trained dog at home? | 0:10:16 | 0:10:21 | |
-Do you see no purpose... -Thank you very much. Thank you very much! | 0:10:21 | 0:10:25 | |
Thank you! Thank you very much. Thank you very much! I am out! | 0:10:25 | 0:10:29 | |
Thank you. | 0:10:29 | 0:10:30 | |
-I don't always speak that much. It's nerves. -It's just nerves. | 0:10:30 | 0:10:35 | |
-Shh! -Meena. | 0:10:35 | 0:10:37 | |
-OK. -You've said too much. | 0:10:37 | 0:10:39 | |
I personally wouldn't have one of those in my home. | 0:10:42 | 0:10:45 | |
What if I had a dinner party and that stuck in the corner! | 0:10:45 | 0:10:48 | |
-It would stink! I like a nice home. -I really want to make it clear | 0:10:48 | 0:10:52 | |
I would in no way want the dogs to just get trained to this. | 0:10:52 | 0:10:55 | |
I'm not going into another diatribe, Meena. Passion doesn't create profit. | 0:10:55 | 0:11:00 | |
I wish you luck on your journey | 0:11:00 | 0:11:02 | |
but I'm out. | 0:11:02 | 0:11:04 | |
The cordial atmosphere disappears and frustration comes to the fore. | 0:11:07 | 0:11:12 | |
With just two Dragons remaining, | 0:11:12 | 0:11:15 | |
will Meena, Tim and Tricia find salvation from Peter Jones? | 0:11:15 | 0:11:19 | |
Tricia, unfortunately, Tim and Meena have let you down as an inventor of this product. | 0:11:24 | 0:11:29 | |
The only person that's going to lose is you | 0:11:29 | 0:11:32 | |
-because it's your product and your business. -Right. | 0:11:32 | 0:11:35 | |
So you've failed by allowing two people to represent your product. | 0:11:35 | 0:11:40 | |
-They talked more than you, and that was wrong. -Because they're the UK company. | 0:11:40 | 0:11:45 | |
No matter. This is your product and your life. | 0:11:45 | 0:11:47 | |
Sit down with them and work out how you can make this happen. | 0:11:47 | 0:11:51 | |
Because they will be successful with their passion and enthusiasm. | 0:11:51 | 0:11:55 | |
You need to put that together. | 0:11:55 | 0:11:57 | |
At the moment, you're totally uninvestable. | 0:11:57 | 0:12:00 | |
That's why I can't possibly give my money over. | 0:12:00 | 0:12:03 | |
-So I'm declaring myself out. -Thank you. | 0:12:03 | 0:12:05 | |
We've been talking about this for God knows how long | 0:12:07 | 0:12:10 | |
and I still haven't understood | 0:12:10 | 0:12:15 | |
what the dog's expected to do. | 0:12:15 | 0:12:17 | |
When it does it on that grass, | 0:12:17 | 0:12:19 | |
-what do I do? -You can rinse it off outside. You can rinse it off. | 0:12:19 | 0:12:23 | |
Is it me, but that sounds like a right mess! | 0:12:23 | 0:12:25 | |
-The laundry bag is there as well. -I'm not going to stick that in Mrs P's washing machine! | 0:12:25 | 0:12:30 | |
She'll go mental! | 0:12:30 | 0:12:32 | |
-It gives you an option... -Tim, it just wouldn't happen. | 0:12:32 | 0:12:36 | |
-This is not for me. So I'm going to say... -But please do... -Tim! | 0:12:37 | 0:12:43 | |
What I'm saying is actual people have... | 0:12:43 | 0:12:45 | |
-DEBORAH: -There you go, Theo. It's clear! | 0:12:45 | 0:12:48 | |
Has anybody got a white flag? I surrender! It's relentless. | 0:12:51 | 0:12:55 | |
I...am... | 0:12:55 | 0:12:57 | |
OUT! | 0:12:57 | 0:12:59 | |
OK. | 0:12:59 | 0:13:01 | |
-Thank you. -Good luck, guys. | 0:13:01 | 0:13:03 | |
An opportunity missed. | 0:13:03 | 0:13:05 | |
The trio never came close to bagging an investor. | 0:13:05 | 0:13:08 | |
They leave with nothing. | 0:13:08 | 0:13:10 | |
Hang on, what's that I can hear? | 0:13:11 | 0:13:13 | |
It's silence! | 0:13:13 | 0:13:15 | |
As much as you try to rehearse the pitch, | 0:13:17 | 0:13:19 | |
when you're in there and your nerves are frazzed, | 0:13:19 | 0:13:22 | |
-it's easy to get off a little bit. -The figures got mixed up and that put them off a little. | 0:13:22 | 0:13:27 | |
But I might have got over-enthusiastic or nervous. | 0:13:27 | 0:13:31 | |
I kind of gave them a headache! | 0:13:31 | 0:13:33 | |
The Dragons expect to see a wide range of entrepreneurs walking up the stairs | 0:13:39 | 0:13:44 | |
offering them a stake in a wide range of business ideas. | 0:13:44 | 0:13:49 | |
But it makes a pleasant change when occasionally they get an offer of an altogether different sort. | 0:13:49 | 0:13:54 | |
-Before we start, would anyone like a drink? -What wine is it? | 0:13:55 | 0:13:58 | |
-Cabernet Sauvignon. -I'll have a glass of that. | 0:13:58 | 0:14:02 | |
-Gin and tonic for me. -I'd normally ask for a shandy! | 0:14:02 | 0:14:05 | |
Drinks in hand, the Dragons then heard 21-year-old barman Dan Thompson from Vauxhall | 0:14:05 | 0:14:11 | |
offer them 45% of his "all-you-can-drink" private members club. | 0:14:11 | 0:14:16 | |
The price to the customers, £15.40 a week. | 0:14:16 | 0:14:19 | |
The main draw is the fact there will an open bar | 0:14:19 | 0:14:22 | |
on house spirits, beers and wines. | 0:14:22 | 0:14:24 | |
Alarm bells rang from the outset when Dan explained | 0:14:24 | 0:14:27 | |
his aim was to target corporate membership. | 0:14:27 | 0:14:31 | |
Why would I want all of my staff to be a member of a club | 0:14:31 | 0:14:35 | |
that kept them out drinking all night? | 0:14:35 | 0:14:38 | |
Do you not think my rate of sickness might go up? Quite a few hangovers in the morning? | 0:14:38 | 0:14:43 | |
-That's how you run your company. -I think Deborah would be taken to a tribunal. | 0:14:43 | 0:14:47 | |
-Would I? -When she fired them, they'd say, "It's her fault" and take you to a tribunal! | 0:14:47 | 0:14:52 | |
"She made me do it! She bought me membership!" | 0:14:52 | 0:14:55 | |
But the atmosphere soon got serious | 0:14:55 | 0:14:58 | |
when the full ramifications of Dan's business model became clear. | 0:14:58 | 0:15:02 | |
I can't understand where you're going with this. | 0:15:02 | 0:15:05 | |
With all the discussions about how bad alcohol is for you, | 0:15:05 | 0:15:09 | |
and binge drinking, et cetera, | 0:15:09 | 0:15:11 | |
and you're putting a business concept forward | 0:15:11 | 0:15:14 | |
that may exacerbate that problem. | 0:15:14 | 0:15:17 | |
I've had bars and restaurants and there are people that go to the pub every day. | 0:15:18 | 0:15:22 | |
But you're over-incentivising with a commodity that unfortunately is incredibly addictive. | 0:15:22 | 0:15:27 | |
We can actually add on plenty of other sales to them. Food... | 0:15:27 | 0:15:32 | |
They'd be too drunk to eat food. And that's why I'm out. | 0:15:32 | 0:15:35 | |
-DUNCAN: -See you soon with your next idea. | 0:15:35 | 0:15:37 | |
Peter Hart from Poole used to run a fruit and veg market stall | 0:15:39 | 0:15:42 | |
before becoming a Bluecoat entertainer. | 0:15:42 | 0:15:45 | |
He's next in the den, along with his wife Michelle. | 0:15:45 | 0:15:48 | |
They both manage to run a company and raise their seven children. | 0:15:48 | 0:15:52 | |
It's a fun business, but will it earn an investor serious profits? | 0:15:52 | 0:15:57 | |
Hi, I'm Michelle. This is my husband and business partner, Peter. | 0:16:27 | 0:16:32 | |
We're here today to ask for a £100,000 investment | 0:16:32 | 0:16:35 | |
for a ten per cent stake in our company, Fun Fancy Dress Ltd. | 0:16:35 | 0:16:39 | |
We've been a limited company for over three years and have so far generated a turnover | 0:16:39 | 0:16:43 | |
of over £900,000 | 0:16:43 | 0:16:45 | |
with a net profit of around 142,000. | 0:16:45 | 0:16:49 | |
We currently employ seven people and hold stock worth over £100,000. | 0:16:49 | 0:16:54 | |
Our website receives over 45,000 unique visits per month | 0:16:55 | 0:16:59 | |
with an average order value of £29. | 0:16:59 | 0:17:01 | |
We opened two stores across 2010. | 0:17:01 | 0:17:04 | |
The first store was in Poole, Dorset. | 0:17:04 | 0:17:08 | |
Our second store in Bedworth, Warwickshire. | 0:17:08 | 0:17:10 | |
We need your investment to help increase the market share of our online business, | 0:17:10 | 0:17:15 | |
plus help us roll out a franchise programme. | 0:17:15 | 0:17:19 | |
We aim to open two pilot stores this year, five next year and ten the year after. | 0:17:19 | 0:17:24 | |
We feel that with an investor on board, we can improve this performance | 0:17:24 | 0:17:28 | |
and become the first national branded chain of party stores. | 0:17:28 | 0:17:31 | |
Thank you for listening. We look forward to answering your questions. | 0:17:32 | 0:17:37 | |
A colourful pitch from Peter, Michelle and members of the Hart family. | 0:17:39 | 0:17:44 | |
In return for a 10% stake, they need £100,000 | 0:17:44 | 0:17:48 | |
to franchise their fancy dress business | 0:17:48 | 0:17:50 | |
and turn it from a local to a national brand. | 0:17:50 | 0:17:53 | |
Duncan Bannatyne is first to question the couple. | 0:17:54 | 0:17:58 | |
OK, just so I get this in my head. | 0:17:59 | 0:18:03 | |
Do you hire costumes or just sell them or a mixture of both? | 0:18:03 | 0:18:06 | |
-A mix of both. -And you do some of that on your website | 0:18:06 | 0:18:09 | |
and some in stores as well? | 0:18:09 | 0:18:11 | |
It's only hire costumes in store at the moment. | 0:18:11 | 0:18:14 | |
-Right. On the website you sell? -Yeah. | 0:18:14 | 0:18:17 | |
-Purely retail. -What percentage of the money you've turned over, 900,000, | 0:18:17 | 0:18:22 | |
came from the website? | 0:18:22 | 0:18:24 | |
The year ending March this year | 0:18:24 | 0:18:27 | |
the website took just over 150,000. | 0:18:27 | 0:18:30 | |
Now the stores. Give me them individually. | 0:18:30 | 0:18:32 | |
Only one of the stores has completed its first year, the one in Poole, Dorset. | 0:18:32 | 0:18:37 | |
-That turned over just over 113,000. -OK. | 0:18:37 | 0:18:40 | |
Can a shop turn over 113,000 in a year and make a profit? | 0:18:40 | 0:18:46 | |
Yes, we have. The net was around 18 to 20 per cent. | 0:18:46 | 0:18:50 | |
Encouraging figures and an encouraging start from Peter and Michelle. | 0:18:52 | 0:18:56 | |
But what of the business plan? Theo Paphitis wants to know. | 0:18:56 | 0:19:01 | |
Hello. I'm Theo. | 0:19:01 | 0:19:04 | |
-Theo. -Hello. -OK. Tell me what your franchise model is | 0:19:04 | 0:19:08 | |
and why it would be attractive to me as a franchisee. | 0:19:08 | 0:19:12 | |
The brand, which we'd build in time. | 0:19:12 | 0:19:15 | |
-The brand is? -Fun Fancy Dress Ltd. | 0:19:15 | 0:19:18 | |
Fun Fancy Dress, that nobody knows at the moment. What else? | 0:19:18 | 0:19:22 | |
Access to our suppliers at the prices we purchase at. | 0:19:22 | 0:19:25 | |
-Beneficial purchasing from your suppliers. -Yes. -OK. | 0:19:25 | 0:19:29 | |
-How much would you charge me? -In the region of 20 to 40,000. | 0:19:29 | 0:19:33 | |
-That would include the shop fit. -How do you make your money from then onwards? | 0:19:33 | 0:19:39 | |
We'd charge a license fee of the turnover of around eight per cent. | 0:19:39 | 0:19:43 | |
OK. So what would my margin be? | 0:19:43 | 0:19:44 | |
We'd expect you to turn over between 100 and 130 in the first year. | 0:19:44 | 0:19:49 | |
So you should be able to net in the region of 20 per cent in the first year. | 0:19:49 | 0:19:53 | |
No, my gross margins. | 0:19:53 | 0:19:55 | |
-How do you mean, sorry? -It's easy. | 0:19:58 | 0:19:59 | |
My sales less my purchases. | 0:19:59 | 0:20:01 | |
Um... | 0:20:04 | 0:20:05 | |
You'd probably, I think... | 0:20:05 | 0:20:08 | |
50,000? 60,000? | 0:20:09 | 0:20:11 | |
So 40, 45%, is that what you're saying? | 0:20:11 | 0:20:14 | |
If I understand you correctly, yes. | 0:20:14 | 0:20:16 | |
Well, it's very simple. | 0:20:16 | 0:20:18 | |
Through the till, my sales. | 0:20:18 | 0:20:21 | |
Less what it cost me to buy the product that I sold. | 0:20:23 | 0:20:27 | |
You'd be left with about 70%. | 0:20:27 | 0:20:29 | |
-So you make 70%? -Yep. -OK. | 0:20:29 | 0:20:32 | |
And you're going to charge eight per cent. | 0:20:32 | 0:20:35 | |
What per cent benefit would I get in my purchasing | 0:20:35 | 0:20:39 | |
compared to what I could buy for myself? | 0:20:39 | 0:20:42 | |
About 15, 20 per cent. | 0:20:42 | 0:20:44 | |
Peter, you've not thought this through. | 0:20:44 | 0:20:46 | |
The fact is, what you're going to charge me when you gross it up is practically no different | 0:20:47 | 0:20:52 | |
to what I'd get if I didn't get your buying power. | 0:20:52 | 0:20:55 | |
Except I'd end up paying over the top for a shop fit. | 0:20:58 | 0:21:01 | |
A complex and somewhat tense exchange as Theo Paphitis questions the deal on offer | 0:21:03 | 0:21:08 | |
to potential franchisees. | 0:21:08 | 0:21:11 | |
And it doesn't look like the couple are about to find any solace from Peter Jones. | 0:21:11 | 0:21:15 | |
-Peter, Michelle. -Peter. -Hi. -Hi. | 0:21:18 | 0:21:21 | |
If I was to invest in this opportunity, | 0:21:21 | 0:21:23 | |
I wouldn't be doing what you're doing at all. | 0:21:23 | 0:21:27 | |
If I look at this model, I've got £113,000-worth of revenue. | 0:21:27 | 0:21:31 | |
And I'm going to generate about 18% net before I take my salary. | 0:21:31 | 0:21:36 | |
So I'm going to make... | 0:21:36 | 0:21:40 | |
..25,000 a year. | 0:21:41 | 0:21:43 | |
Or... | 0:21:43 | 0:21:45 | |
I could go round the corner and get a job without any hassle, | 0:21:45 | 0:21:49 | |
without any worries, without sleepless nights. | 0:21:49 | 0:21:52 | |
So your incentive for somebody else to become entrepreneurial and make it happen for themselves | 0:21:52 | 0:21:59 | |
doesn't make commercial sense. | 0:21:59 | 0:22:01 | |
So it's coming across as though it's a wing and a prayer at the moment. | 0:22:01 | 0:22:06 | |
You haven't really gone into the detail of having a franchise operation. | 0:22:06 | 0:22:10 | |
No, we've never launched a franchise business. We've only been in business ourselves for three years. | 0:22:10 | 0:22:16 | |
-Yes. -Maybe we're showing our naivety. | 0:22:16 | 0:22:18 | |
We need more experience to go down the franchise route. | 0:22:18 | 0:22:22 | |
But part of us coming here and asking that was that you guys have experience. | 0:22:22 | 0:22:27 | |
How much money did you want from us? | 0:22:27 | 0:22:29 | |
-100,000. -For how much of the business? -Ten per cent. | 0:22:29 | 0:22:32 | |
So that makes this business where you don't have the experience or a brand, | 0:22:32 | 0:22:36 | |
it isn't making enough money. | 0:22:36 | 0:22:38 | |
You're valuing that business at one million. | 0:22:38 | 0:22:41 | |
Until that point, you could even have empathy. | 0:22:41 | 0:22:44 | |
I could even think, "Maybe I can help." | 0:22:44 | 0:22:46 | |
But then you ask me to buy into your business for £100,000 which values it at one million. | 0:22:46 | 0:22:52 | |
-We do understand. -Have a reality check. How does it sound? | 0:22:52 | 0:22:57 | |
Michelle, how does it sound to you? | 0:22:58 | 0:23:01 | |
Um, it sounds feasible. | 0:23:01 | 0:23:04 | |
We started two shops from scratch. | 0:23:04 | 0:23:08 | |
We kitted them out, we stocked them out. | 0:23:08 | 0:23:12 | |
-We didn't borrow any money. -It's not a franchise. It's a chain of shops. Two shops. | 0:23:12 | 0:23:16 | |
-So far. -We do have a successful business that we've been running for three years. | 0:23:16 | 0:23:21 | |
-Peter... -I know we don't fully understand franchises. -It's not that you don't fully understand. | 0:23:21 | 0:23:26 | |
You don't understand at all. I won't be investing. I'm out. | 0:23:26 | 0:23:32 | |
Thank you. | 0:23:32 | 0:23:33 | |
A scathing assessment from Deborah Meaden | 0:23:33 | 0:23:37 | |
and a crushing blow to the husband and wife team. | 0:23:37 | 0:23:39 | |
An irritated Theo Paphitis has now made up his mind, too. | 0:23:39 | 0:23:46 | |
I'm lost... Lost for words. | 0:23:46 | 0:23:49 | |
-I invest in businesses. I don't give you my money and then run it for you. -Of course not. | 0:23:49 | 0:23:54 | |
If you were to invest and then say this franchise plan is not the way forward... | 0:23:54 | 0:23:59 | |
You know, you have this experience. | 0:23:59 | 0:24:02 | |
-No, I'm not going to tell you... -An investment of £100,000... -Peter! | 0:24:02 | 0:24:06 | |
You're asking me to completely remodel your business plan, | 0:24:07 | 0:24:11 | |
reorganise you, tell you how to make money with my money. | 0:24:11 | 0:24:15 | |
If I was going to do that with 100 grand, I could do it myself. | 0:24:15 | 0:24:20 | |
-So I'm going to tell you right now that I'm out. -Thank you, Theo. | 0:24:20 | 0:24:25 | |
Peter, Michelle, | 0:24:25 | 0:24:28 | |
what you need to do is go and read up on franchising. | 0:24:28 | 0:24:32 | |
Go and understand what you need to do to be able to franchise a brand, a product, | 0:24:32 | 0:24:38 | |
a retail outlet. | 0:24:38 | 0:24:40 | |
Really, you are here too precipitously. | 0:24:40 | 0:24:44 | |
-We're not stood here with a plan in stone, saying... -You're not stood there with any plan! | 0:24:44 | 0:24:51 | |
You made the franchise model up downstairs before you came up! | 0:24:51 | 0:24:54 | |
-I'm out. -Thank you. | 0:24:54 | 0:24:57 | |
Two more Dragons walk away from the deal | 0:24:59 | 0:25:02 | |
and Peter and Michelle have just two multi-millionaires left | 0:25:02 | 0:25:06 | |
to rescue their dreams of investment. | 0:25:06 | 0:25:08 | |
Peter Jones is ready to show his hand. | 0:25:08 | 0:25:10 | |
Peter and Michelle, I'm not going to repeat what everybody said cos I totally agree. | 0:25:13 | 0:25:18 | |
But I congratulate you on having a business that is at least a lifestyle business. | 0:25:18 | 0:25:25 | |
And that is a business of which two individuals can support a family. | 0:25:25 | 0:25:30 | |
-But it's not investable for me, and that's why I'm out. -Thank you. | 0:25:30 | 0:25:34 | |
OK. That just leaves me, Peter, Michelle. | 0:25:37 | 0:25:41 | |
How do you think it's gone so far? | 0:25:43 | 0:25:45 | |
Can we start again? | 0:25:45 | 0:25:47 | |
I think you got a really hard time there. | 0:25:48 | 0:25:51 | |
Definitely don't drop the franchise idea. It's the way to expand. You have a franchise model. | 0:25:51 | 0:25:56 | |
-It's the only way I can see us growing it at the rate we want. -Yeah. | 0:25:56 | 0:26:00 | |
There was a lady came here called Denise Gosney who had a franchise business Razzmatazz Stage Schools. | 0:26:00 | 0:26:06 | |
All our Dragons had a go at her and declared themselves out. | 0:26:06 | 0:26:10 | |
I invested in her and it is international, worldwide. | 0:26:10 | 0:26:14 | |
That franchise model is doing absolutely fantastic. | 0:26:14 | 0:26:18 | |
So with that in mind, I'm going to make you an offer. OK? | 0:26:21 | 0:26:25 | |
I'll offer the full amount you've asked for, £100,000. | 0:26:25 | 0:26:29 | |
But one thing they're all right about is you have valued the company too high. | 0:26:29 | 0:26:34 | |
And I can't offer you less. | 0:26:34 | 0:26:37 | |
So to offer you £100,000, I need to have 60% of the company. | 0:26:37 | 0:26:42 | |
We can't go to 60%. | 0:26:46 | 0:26:49 | |
I think we'd really like to keep the stake below 50%. | 0:26:50 | 0:26:55 | |
Um... | 0:26:55 | 0:26:56 | |
to be honest. | 0:26:56 | 0:26:58 | |
I think he was thinking more 40. | 0:26:58 | 0:27:00 | |
-Was he? -She knows exactly... What can you do? | 0:27:00 | 0:27:04 | |
Would it be possible for us to meet at 45? | 0:27:07 | 0:27:10 | |
No. My best offer is £100,000 for 50%. | 0:27:17 | 0:27:22 | |
-Yeah? -OK, we'd like to accept that offer. | 0:27:22 | 0:27:29 | |
Against all the odds, Peter and Michelle have done it. | 0:27:30 | 0:27:34 | |
I think we'll do well. | 0:27:34 | 0:27:36 | |
They won the confidence and the money of an experienced Dragon investor. | 0:27:36 | 0:27:41 | |
It's a lot more than we wanted to give away, definitely. | 0:27:45 | 0:27:48 | |
But like he says, he's got a lot of experience in that sector. | 0:27:48 | 0:27:53 | |
We've got Duncan as a business partner now. This morning, we didn't. | 0:27:53 | 0:27:57 | |
So good times ahead and hopefully very profitable times. | 0:27:59 | 0:28:02 | |
The Dragons have seen hundreds of pitches in the den | 0:28:06 | 0:28:10 | |
so entrepreneurs have to make theirs stand out from the crowd. | 0:28:10 | 0:28:14 | |
Leon Leigh from Kent certainly adopted a high impact approach | 0:28:14 | 0:28:18 | |
when he asked for £100,000 to develop his range of weight-loss clothing. | 0:28:18 | 0:28:22 | |
My product is... | 0:28:24 | 0:28:27 | |
the ICV technology. | 0:28:27 | 0:28:29 | |
With resistance bands in place over major muscles, | 0:28:29 | 0:28:33 | |
the wearer burns up to 10% more calories every 15 minutes. | 0:28:33 | 0:28:37 | |
This is scientifically proven at Preston University. | 0:28:37 | 0:28:40 | |
-Can we have a look at it? -Yeah. | 0:28:40 | 0:28:42 | |
Very good. I'm impressed! | 0:28:46 | 0:28:49 | |
Yeah, I can see your pecs and abs. Lovely! | 0:28:49 | 0:28:53 | |
-Feels quite tight. What are these ribs doing to me? -They're resistance bands. | 0:28:55 | 0:28:59 | |
When caused in motion or movement, any activity causes resistance to the wearer. | 0:28:59 | 0:29:05 | |
Health club owner Duncan Bannatyne was the first to dent Leon's hopes of investment. | 0:29:05 | 0:29:13 | |
-How much time do you spend in the gym? -Three to four times a week. -For an hour or two? -Yeah. | 0:29:13 | 0:29:19 | |
Eight hours a week in the gym. That's how you get your figure, not by using one of these. | 0:29:19 | 0:29:24 | |
In the end, no matter how high the impact or how innovative the clothing range, | 0:29:24 | 0:29:29 | |
it was an old Dragon sticking point that did for Leon. | 0:29:29 | 0:29:33 | |
I've got a guy that looked sensible wearing a shirt and trousers | 0:29:33 | 0:29:38 | |
and the rips his shirt off and tells me he's got something worth a million pounds. | 0:29:38 | 0:29:44 | |
It's predicted figures, so it's all potential. | 0:29:44 | 0:29:49 | |
-OK, I'll just tell you where I am. -Yeah. | 0:29:49 | 0:29:53 | |
-I'm out! -Thanks very much. | 0:29:53 | 0:29:55 | |
So far tonight, the Dragons have backed just one business. | 0:29:56 | 0:30:00 | |
We'd like to accept that. | 0:30:00 | 0:30:03 | |
If you'd like to find out why Duncan decided to invest in Peter and Michelle, | 0:30:03 | 0:30:08 | |
press the red button at the end of the programme. | 0:30:08 | 0:30:12 | |
Many entrepreneurs spend months thinking about how they'll make an impact in the den. | 0:30:13 | 0:30:18 | |
Fortunately for Serbian-born Alexander Tomich, | 0:30:18 | 0:30:22 | |
his product creates an immediate spectacle. | 0:30:22 | 0:30:25 | |
But as we know, that's not all it takes to secure the Dragons' cash. | 0:30:25 | 0:30:29 | |
Hi. My name is Alexander Tomich from Serbia. | 0:30:56 | 0:31:00 | |
I'm here to ask you for £80,000 | 0:31:00 | 0:31:03 | |
in return for 25% equity. | 0:31:03 | 0:31:05 | |
Company name, Philharmonic Lights. | 0:31:07 | 0:31:09 | |
Purpose, developing the functioning and installation of Philharmonic Lights technology | 0:31:09 | 0:31:14 | |
in the entertainment industry. | 0:31:14 | 0:31:16 | |
Our focus is cruise liners, unknown numbers of luxurious hotels | 0:31:16 | 0:31:21 | |
and amusement parks. | 0:31:21 | 0:31:24 | |
BREATHES HEAVILY | 0:31:24 | 0:31:27 | |
STRUGGLES FOR COHERENT ENGLISH | 0:31:27 | 0:31:31 | |
..with artistically choreographed music... | 0:31:31 | 0:31:34 | |
with dancers. | 0:31:34 | 0:31:36 | |
That's completely wrong. | 0:31:40 | 0:31:42 | |
I don't know. Every time I'm doing the pitch myself, it's fantastic. | 0:31:45 | 0:31:50 | |
But here it's... | 0:31:50 | 0:31:52 | |
I'm wishing that I can start again. | 0:31:52 | 0:31:55 | |
Carry on. | 0:31:55 | 0:31:57 | |
So I would like to show you a mini demonstration of the Philharmonic Lights in action. | 0:31:57 | 0:32:03 | |
MUSIC PLAYS IN SYNC WITH LIGHTS | 0:32:11 | 0:32:14 | |
Wow! | 0:33:01 | 0:33:02 | |
A stuttering start, but former electronics engineer Alexander Tomich | 0:33:05 | 0:33:10 | |
certainly makes up for it with a dramatic demo. | 0:33:10 | 0:33:13 | |
Can I have one of those? | 0:33:13 | 0:33:15 | |
But will that be enough to get an £80,000 investment | 0:33:15 | 0:33:19 | |
in his prototype portable wireless lights. | 0:33:19 | 0:33:21 | |
Theo Paphitis is first to question the entrepreneur. | 0:33:22 | 0:33:26 | |
Alexander, how many lights can you control? | 0:33:26 | 0:33:29 | |
-Unlimited. -With one piece of kit or... -With exactly this piece of kit. | 0:33:29 | 0:33:34 | |
Millions of lights you can control. | 0:33:34 | 0:33:36 | |
-Maximum distance? -Ten miles. Range. | 0:33:36 | 0:33:41 | |
Ten miles guaranteed, but it should be 18 miles. | 0:33:41 | 0:33:44 | |
-In a built-up area? -No, it must be line of sight. -Line of sight. | 0:33:44 | 0:33:50 | |
-What if it's not line of sight? -Then no point because you'd not see the lights. | 0:33:50 | 0:33:55 | |
Alexander, I feel like I'm missing something here. | 0:33:55 | 0:34:00 | |
I'd like you to explain what's unique, what's special about this? | 0:34:00 | 0:34:04 | |
My patent choreographs inside the lights. | 0:34:04 | 0:34:08 | |
Other competition uses different methods. | 0:34:08 | 0:34:11 | |
They send from central computer by radio command to all the lights. | 0:34:11 | 0:34:17 | |
OK. So I now understand what it is that you're doing. | 0:34:17 | 0:34:22 | |
But listen, ten years ago, all my holiday parks had systems | 0:34:22 | 0:34:26 | |
where the music and lights were synchronised. | 0:34:26 | 0:34:29 | |
-Yes. -So you're trying to take me out of that and into this. | 0:34:29 | 0:34:34 | |
So how much would those systems cost versus this system? | 0:34:34 | 0:34:39 | |
Uh... | 0:34:39 | 0:34:41 | |
That... That... That will cost... | 0:34:41 | 0:34:44 | |
Uh... | 0:34:44 | 0:34:45 | |
I think that, uh... | 0:34:45 | 0:34:48 | |
Definitely more expensive. £150, | 0:34:48 | 0:34:52 | |
for example, to build my lights. | 0:34:52 | 0:34:54 | |
And the competition to have the same range £1,150. | 0:34:54 | 0:34:59 | |
But what is the situation using fixed installation | 0:34:59 | 0:35:04 | |
then really, you should continue to use the competition. | 0:35:04 | 0:35:08 | |
Because this is lower cost. | 0:35:08 | 0:35:11 | |
Alexander's mobile lights may be cheaper, | 0:35:13 | 0:35:16 | |
but the admission that venues would be better off using a fixed lighting rig doesn't go down well. | 0:35:16 | 0:35:22 | |
Duncan Bannatyne is not looking impressed. | 0:35:22 | 0:35:26 | |
I'm sorry, but the ability to synchronise music with lights | 0:35:27 | 0:35:32 | |
and music with fireworks and music with fountains | 0:35:32 | 0:35:35 | |
has been developed for years. | 0:35:35 | 0:35:38 | |
So there's nothing new here at all. | 0:35:38 | 0:35:40 | |
All I think you're doing here really | 0:35:40 | 0:35:43 | |
is showing that you can do it. | 0:35:43 | 0:35:46 | |
-You're right, yes. -Thank you. I usually am. | 0:35:46 | 0:35:49 | |
-Yeah. But it's not right... -Alexander, it's really important what Duncan's saying. | 0:35:49 | 0:35:54 | |
He's putting words in your mouth and telling you your product is not new | 0:35:54 | 0:35:58 | |
and your pitch is telling us that it is. | 0:35:58 | 0:36:01 | |
-So either tell him he's wrong... -I will explain. -..or agree with him. | 0:36:01 | 0:36:04 | |
-If you agree with him, I'll say those final words. -I will explain. -Do you agree with him? -No. | 0:36:04 | 0:36:10 | |
-Right. -It is new, because there's no way the competition will do 100 lights | 0:36:10 | 0:36:15 | |
with the same reliability as my lights can do. | 0:36:15 | 0:36:18 | |
Alexander, I'll tell you where I am. | 0:36:18 | 0:36:22 | |
You might be a fantastic engineer, fantastic electrician | 0:36:22 | 0:36:25 | |
or whatever it is you are, | 0:36:25 | 0:36:27 | |
but you've invented or come up with nothing new here. | 0:36:27 | 0:36:31 | |
-I'm not going to invest and I'm out. -Thank you. | 0:36:31 | 0:36:34 | |
A first blow for Alexander and a damning critique of his product. | 0:36:36 | 0:36:41 | |
But Theo Paphitis wants to know more about the man behind the invention. | 0:36:41 | 0:36:46 | |
Alexander, how did you end up in the UK? | 0:36:48 | 0:36:51 | |
Well, I came here for honeymoon with my wife and... | 0:36:51 | 0:36:58 | |
-You didn't go back. -I didn't go back because the war started in Serbia. | 0:36:58 | 0:37:03 | |
The war started. | 0:37:03 | 0:37:05 | |
So what is happened. 1999. We were waiting that everything is finished | 0:37:05 | 0:37:10 | |
so we can return. | 0:37:10 | 0:37:12 | |
And our first child was born | 0:37:12 | 0:37:16 | |
-and then it started to be more difficult. -How did you survive and keep body and soul together? | 0:37:16 | 0:37:21 | |
Well, it's, uh... | 0:37:23 | 0:37:24 | |
I have quite a few skills. | 0:37:24 | 0:37:27 | |
So I find a job and that's it. | 0:37:27 | 0:37:30 | |
What I also... The reason why I stay here | 0:37:32 | 0:37:37 | |
is because I find... It's very difficult to explain to English people, | 0:37:37 | 0:37:42 | |
but it's... You feel like in home. | 0:37:42 | 0:37:45 | |
A heartfelt exchange perhaps, | 0:37:49 | 0:37:50 | |
but it takes more than that to impress these Dragons. | 0:37:50 | 0:37:54 | |
Can Hilary Devey find a reason to invest? | 0:37:55 | 0:37:58 | |
-Can we go back to the business, the commercial... -Yes. | 0:38:00 | 0:38:04 | |
Some numbers. | 0:38:04 | 0:38:05 | |
Actually turning your lights into a business. | 0:38:05 | 0:38:08 | |
What my plan is, the first year to sell five units. Just five. | 0:38:08 | 0:38:14 | |
The second year to sell 20. | 0:38:14 | 0:38:16 | |
And the following third year 40 of these units. | 0:38:16 | 0:38:21 | |
I'm struggling to find your market. | 0:38:28 | 0:38:31 | |
I can't find you a market that would be sustainable | 0:38:31 | 0:38:37 | |
and that would be regular. | 0:38:37 | 0:38:40 | |
I just don't think you've got this quite right. | 0:38:40 | 0:38:43 | |
I'm out. | 0:38:43 | 0:38:45 | |
OK, Alexander, listen. | 0:38:45 | 0:38:47 | |
There's been some great inventions in this world | 0:38:47 | 0:38:51 | |
which have made no money. | 0:38:51 | 0:38:53 | |
There's no point in spending years and years of your life developing something | 0:38:56 | 0:39:00 | |
that nobody will buy. | 0:39:00 | 0:39:03 | |
Yeah. | 0:39:03 | 0:39:04 | |
-I love your lights. -Thank you. | 0:39:04 | 0:39:08 | |
-But I'm going to say those words. -Yes. | 0:39:08 | 0:39:11 | |
-Well done, but I'm out. -Thank you. | 0:39:11 | 0:39:13 | |
Alexander, unfortunately there is something available that is cheaper. | 0:39:13 | 0:39:18 | |
I think you'll sell a few of these but I'm not convinced | 0:39:18 | 0:39:23 | |
that you're going to have a massive market and the type of market that you think. | 0:39:23 | 0:39:29 | |
-So for that reason, I'm out. -Yeah, OK. Thank you. | 0:39:29 | 0:39:32 | |
Three more Dragons out, and Alexander's time in the Den looks to be coming to a close. | 0:39:34 | 0:39:40 | |
Will Peter Jones offer him the financial lifeline he desperately needs? | 0:39:40 | 0:39:46 | |
Alexander, | 0:39:47 | 0:39:48 | |
I don't buy into the scale of the lights that you're talking about | 0:39:48 | 0:39:53 | |
in terms of...demand. | 0:39:53 | 0:39:57 | |
But I do buy into what you've created here. | 0:40:00 | 0:40:04 | |
It clearly works beautifully. | 0:40:06 | 0:40:09 | |
I would urge you to talk to companies that are out there that are already doing these things. | 0:40:10 | 0:40:16 | |
This could be a very good small business for you. | 0:40:16 | 0:40:19 | |
For that I wish you the best of luck. | 0:40:19 | 0:40:21 | |
-But as an investment to make money... -I understand. -I can't get there. | 0:40:21 | 0:40:25 | |
-Thank you. -That's the reason I'm out. Thank you, Alex. -Thank you. | 0:40:25 | 0:40:29 | |
A disappointing end. Alexander leaves with the Dragons' goodwill, | 0:40:30 | 0:40:34 | |
but it was their money he really needed. | 0:40:34 | 0:40:37 | |
It's not the end of the story. | 0:40:40 | 0:40:42 | |
I not expect millions to make. | 0:40:42 | 0:40:44 | |
But at least a nice life for my family. | 0:40:44 | 0:40:47 | |
For my kids, of course. | 0:40:47 | 0:40:50 | |
You know at least with some things I can go out! | 0:40:50 | 0:40:54 | |
Other entrepreneurs who tried and failed in the den | 0:40:58 | 0:41:02 | |
included former Army officer Justin Potter | 0:41:02 | 0:41:05 | |
who needed £50,000 to continue protecting the nation | 0:41:05 | 0:41:08 | |
from a lesser but still hazardous issue. | 0:41:08 | 0:41:11 | |
I'd like you to imagine you're at home, filling a hot water bottle. | 0:41:12 | 0:41:17 | |
You're in danger of pouring boiling water over your hand. | 0:41:17 | 0:41:20 | |
Very simply you can put the bottle into the neck, take your hands away | 0:41:20 | 0:41:25 | |
and you can fill it up. | 0:41:25 | 0:41:27 | |
At first, the Dragons were intrigued not by the invention | 0:41:27 | 0:41:30 | |
but by the inventor himself. | 0:41:30 | 0:41:33 | |
How long were you in the military? | 0:41:33 | 0:41:35 | |
23 years. I was in the Royal Artillery. I retired at 42 as a lieutenant colonel. | 0:41:35 | 0:41:40 | |
-What have you done since you left? -I set up a training company | 0:41:40 | 0:41:44 | |
which over five years I grew from two of us to 85 staff, | 0:41:44 | 0:41:48 | |
turning over just under seven million pounds. | 0:41:48 | 0:41:50 | |
But having impressed the Dragons with his past, | 0:41:50 | 0:41:53 | |
they couldn't see a financial future in his present venture. | 0:41:53 | 0:41:57 | |
-I don't think you're going to sell many. -OK. -But you could completely change my mind | 0:41:57 | 0:42:04 | |
-if you've got some evidence. -I've looked at the size of the market and where hot water bottles are used. | 0:42:04 | 0:42:10 | |
-The question I can't answer is how many people will buy this. -Absolutely. | 0:42:10 | 0:42:14 | |
Which I would have thought you'd understand in any business the only question to answer is | 0:42:14 | 0:42:20 | |
how many people will buy one. I'm afraid, Justin, I'm out. | 0:42:20 | 0:42:24 | |
Right. | 0:42:24 | 0:42:26 | |
Mother and daughter Rachel and Carmen John | 0:42:28 | 0:42:30 | |
transformed the den with their impressive range of knitwear. | 0:42:30 | 0:42:34 | |
They needed £100,000. | 0:42:34 | 0:42:37 | |
With our big knitting, we recently did a window for Stella McCartney. | 0:42:37 | 0:42:41 | |
These are the first in the world examples | 0:42:41 | 0:42:45 | |
using 95 strands of yarn. Never seen before in history. | 0:42:45 | 0:42:49 | |
We intend to build up the manufacture of our tools | 0:42:49 | 0:42:52 | |
because people are now looking at this as a new basic in knitting. | 0:42:52 | 0:42:57 | |
The textile display brought back some happy memories for one Dragon. | 0:42:57 | 0:43:01 | |
My old grandmother, Elatha, her name was, was a great crocheter and knitter. | 0:43:01 | 0:43:07 | |
She would have huge knitting needles. So will all due respect, | 0:43:07 | 0:43:13 | |
it's been going on a very long time. | 0:43:13 | 0:43:15 | |
That's true. | 0:43:15 | 0:43:17 | |
But not at this level. | 0:43:17 | 0:43:19 | |
This is a new level of craft. | 0:43:19 | 0:43:22 | |
It seems more that it's a hobby rather than a business concept. | 0:43:22 | 0:43:26 | |
I'm a tool maker, I'm an inventor. | 0:43:26 | 0:43:30 | |
That's not a hobby to me. That's a lifestyle. | 0:43:30 | 0:43:32 | |
Unfortunately for Rachel and Carmen, it was a lifestyle that none of the Dragons could imagine transforming | 0:43:32 | 0:43:39 | |
into a big enough business. | 0:43:39 | 0:43:42 | |
One thing that retailers do well. If somebody wants this in large volume, they'll create their own. | 0:43:42 | 0:43:48 | |
-I can't invest in that and I'm out. -Thank you. | 0:43:48 | 0:43:50 | |
There's nothing that investors like more than innovative products | 0:43:54 | 0:43:58 | |
combined with entrepreneurs who have a proven track record in business. | 0:43:58 | 0:44:02 | |
Next into the den are two brothers, Jim and Richard George from Worcestershire, | 0:44:02 | 0:44:06 | |
who think they score on both counts. | 0:44:06 | 0:44:09 | |
Will the Dragons agree? | 0:44:09 | 0:44:11 | |
-I'm Jim George. -I'm Richard George. -We're from Post Saver. | 0:44:29 | 0:44:32 | |
We're looking for £160,000 for a 20% stake in our business. | 0:44:32 | 0:44:38 | |
This timber fence post has failed after only three years in service. | 0:44:38 | 0:44:43 | |
As a solution to this problem, | 0:44:43 | 0:44:45 | |
we've developed, patented and manufactured a unique | 0:44:45 | 0:44:49 | |
dual layer sleeve system | 0:44:49 | 0:44:51 | |
that protects the vulnerable part of the post. | 0:44:51 | 0:44:54 | |
To apply, simply heat-shrink the sleeve onto the post. | 0:44:54 | 0:44:59 | |
The result of this is a double life fence post. | 0:45:10 | 0:45:13 | |
Double life fence posts will save consumers | 0:45:13 | 0:45:16 | |
at least 40% of the life cycle cost of their fencing. | 0:45:16 | 0:45:20 | |
We launched Post Saver onto the UK market two years ago. | 0:45:20 | 0:45:24 | |
Following more and more premature fencing failures, | 0:45:24 | 0:45:28 | |
our sales are growing month on month. | 0:45:28 | 0:45:31 | |
We believe Post Saver represents an excellent investment opportunity for the Dragons. | 0:45:31 | 0:45:36 | |
Thank you. | 0:45:36 | 0:45:37 | |
An assured pitch from brothers Jim and Richard George. | 0:45:40 | 0:45:45 | |
To increase production of their fence post preservation sleeve, | 0:45:45 | 0:45:49 | |
they need a £160,000 cash injection | 0:45:49 | 0:45:52 | |
in return for 20% of their company. | 0:45:52 | 0:45:54 | |
Theo Paphitis is first to question the Worcestershire siblings. | 0:45:54 | 0:45:59 | |
-Richard, Jim. "Premature fencing failure." -Yes! | 0:46:00 | 0:46:05 | |
It's never kept me up at night! | 0:46:05 | 0:46:07 | |
No! But if you've just bought a nice new fence, | 0:46:07 | 0:46:10 | |
and paid x thousand pounds for it and after three years the fence posts rotted, | 0:46:10 | 0:46:17 | |
you wouldn't be very happy! | 0:46:17 | 0:46:19 | |
Just explain how it works. I understand if you cover something, it protects it. | 0:46:19 | 0:46:24 | |
-Yes. -But the pointed bit is still in the ground. | 0:46:24 | 0:46:28 | |
Just to give you some background. Ground level was about here on this product. | 0:46:28 | 0:46:33 | |
Below this band, the timber's totally intact. | 0:46:33 | 0:46:36 | |
So it's two or three inches below ground level where you get the high rates of decay. | 0:46:36 | 0:46:42 | |
It does seem, if I'm doing a small amount of fencing, DIY, | 0:46:42 | 0:46:45 | |
-I'm not going to have the equipment to use this. -We do have a growing number of stockists and contractors | 0:46:45 | 0:46:51 | |
and two large saw mills starting to take the product | 0:46:51 | 0:46:55 | |
and roll it out. | 0:46:55 | 0:46:56 | |
So you could buy the post with the sleeve already on it. | 0:46:56 | 0:47:00 | |
-Is that the market? -That is the primary market, yes. | 0:47:00 | 0:47:03 | |
The market size on the UK market | 0:47:03 | 0:47:06 | |
is somewhere between 40 and 80 million posts go into the ground every year. | 0:47:06 | 0:47:12 | |
We've got global IP protection | 0:47:12 | 0:47:15 | |
in France, Germany, US, Canada, Australia and Japan. | 0:47:15 | 0:47:19 | |
Thank you. | 0:47:20 | 0:47:22 | |
Confident claims, and the Dragons are clearly impressed. | 0:47:25 | 0:47:28 | |
Now Hilary Devey wants to drill down into the finances. | 0:47:28 | 0:47:32 | |
Talk me through the numbers and your projections. | 0:47:34 | 0:47:37 | |
Our target for this year is about 240,000. | 0:47:37 | 0:47:40 | |
Next year we're looking at 510,000. | 0:47:40 | 0:47:43 | |
Where are you going to double that growth from? | 0:47:43 | 0:47:46 | |
Natural organic growth which we're seeing more of. We're learning how best to tackle the market. | 0:47:46 | 0:47:52 | |
-It's... -When you say you're learning all the time, you've run businesses before. | 0:47:52 | 0:47:57 | |
We've had two businesses. We were manufacturing door products which we sold. | 0:47:57 | 0:48:01 | |
About ten years ago. There have been other products that we've developed. | 0:48:01 | 0:48:06 | |
We licensed that to a large German company and sold the IP to them about two years ago. | 0:48:06 | 0:48:12 | |
We made about 400,000, which we've ploughed into the development of Post Saver. | 0:48:12 | 0:48:17 | |
Jim, Richard, hi, I'm Deborah. | 0:48:17 | 0:48:21 | |
So you talked about turnover, which is great, but I'm much more interested in profit! | 0:48:21 | 0:48:28 | |
The first year we're looking at a net profit of just over 30,000. | 0:48:28 | 0:48:33 | |
Next year, 160. | 0:48:35 | 0:48:37 | |
Then year three, just over 380,000 on that. | 0:48:37 | 0:48:41 | |
OK, so in this year, what's your pipeline looking like? | 0:48:41 | 0:48:45 | |
We received an order from a saw mill this week, for six or £7,000. | 0:48:45 | 0:48:50 | |
We're getting regular orders from farmers, fencing contractors, online orders. | 0:48:50 | 0:48:55 | |
We're currently in discussions with Network Rail | 0:48:55 | 0:48:59 | |
who are responsible for all line-side fencing. | 0:48:59 | 0:49:02 | |
I'm going to make you an offer. | 0:49:07 | 0:49:09 | |
I'm going to offer you all the money. | 0:49:12 | 0:49:16 | |
And I want 35% of the business. | 0:49:16 | 0:49:18 | |
Jim? | 0:49:23 | 0:49:25 | |
It's a very kind offer, but I don't think we could. | 0:49:25 | 0:49:29 | |
We've put so much into it and got so much confidence in it. | 0:49:29 | 0:49:32 | |
An early offer, but an early rebuttal, too, from the confident duo. | 0:49:36 | 0:49:41 | |
Will Duncan Bannatyne choose to enter the fray? | 0:49:41 | 0:49:44 | |
Richard, Jim. | 0:49:48 | 0:49:50 | |
Where are you in your percentage? What's negotiable? | 0:49:50 | 0:49:55 | |
Up to 25% I would guess. | 0:50:00 | 0:50:02 | |
We've got a lot of confidence in the product and the market. | 0:50:04 | 0:50:08 | |
I've got a lot of confidence in you guys and confidence in the product. | 0:50:08 | 0:50:13 | |
I'm not convinced, though, | 0:50:13 | 0:50:16 | |
that there's enough profit because you have to sell so many of them | 0:50:16 | 0:50:20 | |
-in order to get such a big return. -Yes. | 0:50:20 | 0:50:23 | |
I'd find it difficult | 0:50:26 | 0:50:28 | |
to offer you more than your £160,000 for 30 per cent. | 0:50:28 | 0:50:33 | |
But I'm happy to offer you half the money and split it with another Dragon if anyone wants to split it. | 0:50:33 | 0:50:39 | |
OK. | 0:50:39 | 0:50:41 | |
Unable to match the brothers' percentage demands, | 0:50:43 | 0:50:47 | |
Duncan Bannatyne gives them two further investment options. | 0:50:47 | 0:50:51 | |
Will Theo Paphitis choose to undercut his rivals? | 0:50:51 | 0:50:55 | |
What are you looking for out of this? | 0:50:59 | 0:51:03 | |
Essentially, we're looking to establish the product, | 0:51:04 | 0:51:07 | |
build up the business with good value in it. At that point, there are lots of options. | 0:51:07 | 0:51:12 | |
Give me an idea of a timeline. | 0:51:12 | 0:51:14 | |
Five years is the period we're looking at. | 0:51:14 | 0:51:17 | |
OK. | 0:51:17 | 0:51:19 | |
I will offer you all the money. | 0:51:23 | 0:51:26 | |
I would also be wanting 30%. | 0:51:28 | 0:51:33 | |
OK. | 0:51:34 | 0:51:36 | |
-HILARY: -Can I ask you one question? | 0:51:40 | 0:51:42 | |
Would you be happier with two Dragons? | 0:51:42 | 0:51:46 | |
Possibly, yes. | 0:51:46 | 0:51:48 | |
Yes. | 0:51:48 | 0:51:49 | |
If Duncan's happy, I'm happy to split the equity and split the investment. | 0:51:55 | 0:52:02 | |
OK. | 0:52:02 | 0:52:04 | |
80,000 each and 30% between us. | 0:52:04 | 0:52:10 | |
So you get us both. | 0:52:10 | 0:52:12 | |
OK. | 0:52:12 | 0:52:13 | |
Jim and George now have four offers on the table | 0:52:16 | 0:52:19 | |
but all for more equity than they want to give away. | 0:52:19 | 0:52:22 | |
Can Peter Jones find a way of matching their valuation? | 0:52:22 | 0:52:26 | |
Jim, Richard, I think you're model presenters. | 0:52:31 | 0:52:35 | |
You're experienced, you've been there and done it. | 0:52:35 | 0:52:38 | |
You are an investor's dream as individuals. | 0:52:38 | 0:52:41 | |
But £160,000 for a 25% circa investment, | 0:52:41 | 0:52:46 | |
I think the business will struggle to make the level of return | 0:52:46 | 0:52:50 | |
in terms of the opportunity with this. For those reasons, I won't invest and I'm out. | 0:52:50 | 0:52:55 | |
OK, I'm going to give you a second option on this. | 0:53:04 | 0:53:08 | |
I am prepared to look at the percentages. | 0:53:09 | 0:53:12 | |
But I personally think I would add an awful lot of value. | 0:53:12 | 0:53:17 | |
And I am just going to struggle to get below 30%. | 0:53:17 | 0:53:23 | |
But what I would do | 0:53:25 | 0:53:27 | |
is say to you | 0:53:27 | 0:53:29 | |
that if you hit the targets you've given us | 0:53:29 | 0:53:33 | |
I would hand you back five per cent of the shares. | 0:53:33 | 0:53:37 | |
So you get to your 25 per cent. | 0:53:39 | 0:53:41 | |
Can we talk about that briefly? | 0:53:45 | 0:53:47 | |
Thank you. | 0:53:47 | 0:53:48 | |
THEY WHISPER | 0:53:53 | 0:53:56 | |
25 is 25, isn't it? | 0:53:59 | 0:54:01 | |
I don't know. I'll leave it to you. | 0:54:01 | 0:54:04 | |
Think carefully. | 0:54:05 | 0:54:07 | |
We've decided to stick to our guns on the 25%. | 0:54:14 | 0:54:18 | |
What you've just done is illogical. | 0:54:22 | 0:54:25 | |
You have given me a set of targets that you are going to meet | 0:54:26 | 0:54:30 | |
-so you've got your 25%. -Yes. | 0:54:30 | 0:54:32 | |
The tension mounts as the sure-footed entrepreneurs again refuse an offer | 0:54:39 | 0:54:44 | |
from Deborah Meaden. | 0:54:44 | 0:54:46 | |
Will the remaining Dragons now be prepared to negotiate down | 0:54:46 | 0:54:50 | |
to meet the brothers' steadfast equity demands? | 0:54:50 | 0:54:53 | |
I agree with what Deborah's just said. | 0:55:03 | 0:55:05 | |
OK. | 0:55:05 | 0:55:08 | |
Just that one act | 0:55:09 | 0:55:13 | |
I think your actions was one step too far. | 0:55:13 | 0:55:16 | |
That could either make you a million-pound deal, | 0:55:18 | 0:55:22 | |
or lose it you. | 0:55:22 | 0:55:24 | |
I've just lost confidence in you, really. | 0:55:27 | 0:55:30 | |
I'm out, now. | 0:55:35 | 0:55:38 | |
-Do you want to ask me if I want to improve my offer? -Uh-huh. | 0:55:44 | 0:55:48 | |
Ask me, then! | 0:55:48 | 0:55:49 | |
Do you want to improve your offer? | 0:55:49 | 0:55:51 | |
Having considered, | 0:55:53 | 0:55:54 | |
I've decided not to. | 0:55:54 | 0:55:56 | |
I'm out. | 0:56:00 | 0:56:02 | |
I'm going to give you one last chance. | 0:56:12 | 0:56:14 | |
I'm actually prepared to share the last offer that Deborah made you. | 0:56:15 | 0:56:21 | |
And you get two Dragons. | 0:56:25 | 0:56:26 | |
Hilary was absolutely right. There's a moment sometimes in a deal where you think, | 0:56:36 | 0:56:41 | |
"It's... I don't want it now." | 0:56:41 | 0:56:44 | |
You made a very poor decision there. | 0:56:48 | 0:56:50 | |
I'm sorry. My offer doesn't stand. | 0:56:55 | 0:56:58 | |
I'm out. | 0:57:00 | 0:57:01 | |
You had four Dragons who were prepared to support you. | 0:57:01 | 0:57:05 | |
But we all live and die by decisions we take in life. | 0:57:05 | 0:57:09 | |
Gentlemen, I'm out. | 0:57:09 | 0:57:12 | |
Jim and George leave having failed to negotiate a deal. | 0:57:13 | 0:57:18 | |
It's not often that entrepreneurs turn down six different offers from the Dragons! | 0:57:18 | 0:57:23 | |
Well, guys, had you come in with 25% as your limit? | 0:57:27 | 0:57:31 | |
Essentially, we had, yes. | 0:57:31 | 0:57:32 | |
We've put so much into the business so we were fairly firm about that from the outset. | 0:57:32 | 0:57:39 | |
You could have had 25% if you hit your projections. | 0:57:39 | 0:57:42 | |
They thought you can't believe your own projections if you turned down the offer. | 0:57:42 | 0:57:47 | |
To have accepted Deborah's offer it would have been additional pressure on us. | 0:57:47 | 0:57:51 | |
-But you do believe your projections? -We do, but it's racheting up the pressure. | 0:57:51 | 0:57:55 | |
Whether we'll live to regret it, possibly. | 0:57:55 | 0:57:58 | |
It's certainly been a remarkable end to the day. | 0:58:06 | 0:58:10 | |
Not many entrepreneurs have the confidence to say no to one Dragon, let alone four! | 0:58:10 | 0:58:15 | |
But that's what Jim and Richard George have done. | 0:58:15 | 0:58:18 | |
Showing that in the den, as in life, | 0:58:18 | 0:58:20 | |
if you don't like a deal, you can always walk away. | 0:58:20 | 0:58:24 | |
If you'd like to know more about why the brothers turned down the Dragons | 0:58:24 | 0:58:28 | |
press the red button now | 0:58:28 | 0:58:30 | |
where you'll also find behind-the-scenes interviews with our millionaires. Goodbye! | 0:58:30 | 0:58:35 | |
Next time on Dragons' Den: | 0:58:36 | 0:58:39 | |
Let's get some Mexican flavours going. | 0:58:39 | 0:58:41 | |
Your mum is very happy with her pancake shop. You have got ants in your pants! | 0:58:41 | 0:58:48 | |
I feel like you've got a shield up and you're deflecting | 0:58:48 | 0:58:51 | |
the only answer that I'm trying to get to. | 0:58:51 | 0:58:54 | |
-Three million you value this product at? -More than that. | 0:58:54 | 0:58:57 | |
I know the other Dragons will think I've lost my marbles | 0:58:57 | 0:59:01 | |
but I'd like to make you an offer. | 0:59:01 | 0:59:03 | |
Subtitles by Red Bee Media Ltd | 0:59:23 | 0:59:25 |