Episode 3 Dragons' Den


Episode 3

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These are the Dragons, five of Britain's wealthiest and most enterprising business leaders.

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Over the coming weeks, they'll make or break the dreams

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of dozens of budding entrepreneurs.

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-Passion doesn't create profit.

-If I invested in this, I wouldn't be doing what you're doing.

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There's been some great inventions in this world which have made no money.

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You don't have the experience, you don't have any brand.

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It isn't making money. You value that business at one million.

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I've got confidence in you guys, and in the product,

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so I'm going to make you an offer.

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The multi-millionaire investors have each built up their fortunes

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from scratch.

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Hotel and health club owner Duncan Bannatyne.

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Leisure industry expert Deborah Meaden.

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Retail magnate Theo Paphitis.

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Telecoms giant Peter Jones.

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And new Dragon Hilary Devey,

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who made her millions in the haulage industry.

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The Dragons have the credentials, the contacts, the commitments and the cash

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ready to invest.

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But only in the right business.

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Will any of these hopeful entrepreneurs walk away with their money?

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Welcome to the Dragons' Den.

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Entrepreneurs have come here looking to secure an all-important cash injection for their business.

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There's just one obstacle -

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persuading our five multi-millionaire Dragons to invest.

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The best will come away with the backing they need,

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the rest leave with nothing.

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Our first entrepreneurs, husband and wife team Meena and Tim Carlya

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and inventor Tricia Tierney

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have already established sales in the US with their product.

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But will the Dragons foresee success this side of the Atlantic?

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Hello, Dragons!

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Hello!

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Hello, Dragons.

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Hello. My name is Meena. I'm very pleased to be here today.

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I seek £75,000 in return of 20% shares in my company.

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I'm Tim Carlya, Meena's husband, and operational manager for the Rascal Dog Litter Box Company.

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I'm Tricia Tierney, owner of the USA division of the Rascal Dog Litter Box and creator of the product.

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-Meena, who needs a Rascal Dog Litter Box?

-Good question.

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Anyone who owns a dog. As you see, I love dogs.

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Every dog owner is looking for a simple solution to their dog's toilet needs.

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Rascal Litter Box is the answer to those problems.

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Let's face it,

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I cannot hold my bladder and it's a bit harsh to expect your dog to hold his bladder for hours on end.

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-Right?

-Exactly. If I could take a minute to show you the product.

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The box can be used three different ways. That's the beauty of it.

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First, the sides, for male dogs, which contain the mess in the box.

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It can be used with the machine-washable grass pad.

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It also has a pet-friendly grate if you just want to use the grate.

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It also has a laundry bag to machine-wash the grass in.

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We had tremendous sales, phenomenal sales of 480,000

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-in just 27 months.

-OK, that's about it. We hope to get you on board today.

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Thank you for your time. We're ready for any questions.

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A lively but somewhat unruly pitch from Staffordshire-based Meena and Tim Carlya

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and their business partner Tricia Tierney.

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In return for a cash injection of £75,000

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they're willing to give away a 20% stake in their new toilet-training system for dogs.

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Hilary Devey is first to question the trio.

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Meena, I'm Hilary. I love dogs and I've got lots of them.

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-You and me both!

-I have a problem with two Teacup Yorkies.

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When I take them for a walk, they won't actually do it outside because they're shy.

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So how would this help?

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Very good question, Hilary.

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-Tricia?

-This is a training spray that comes with it.

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Every dog wants to be the top dog.

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That's why fire hydrants are popular. They all want to go on top of each other.

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-So this product mimics that.

-Right. OK.

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What is so different about this product?

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There's no real competition. There's three different ways you can use it.

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You can have the pet-friendly grate here. All the urine and everything...

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No, what I'm trying to do is - what is the difference other than it's a piece of...

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One is the training spray...

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You can buy spray that attracts them to the same spot.

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-Yes.

-Meena, so that spray's irrelevant.

-But that's... Yes. Sorry.

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-You haven't invented that spray, correct?

-The big selling...

-Am I correct?

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Can you use that spray on that mat or box, anywhere you want?

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-Yes...

-So that spray is not the answer. It's not what you're selling.

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-But it's...

-It's included.

-Meena, can I just say talking and talking and talking and talking

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-over a question...

-OK.

-..doesn't make you right.

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An uncomfortable start for the excitable entrepreneurs.

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Can they show more measure under the scrutiny of Theo Paphitis?

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-There's two questions I'd like answered.

-Sure.

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What's going to be the turnover and profit to 2011?

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I think it should be in the region of ten to £15,000.

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No, the question was the turnover and the profit.

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Sure.

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-Turnover.

-The turnover should be about £100,000.

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So turnover £100,000.

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Yes or no?

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No, I think I've got my figures slightly wrong.

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-Just take a deep breath and think about it.

-Take a deep breath.

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-You've got your figures slightly wrong.

-What's the turnover and what's the profit?

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2011 the turnover should be about £30,000.

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And we made a paper loss of £13,000

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against the... Obviously - sorry - against the investment we put in.

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Now I'm going to allow you to make a forecast going forward.

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-It should be about £100,000.

-Turnover is...

-Give him time to talk.

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-And profit of?

-About 25... 20 to - about 20,000.

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-The turnover was 200,000 and profit was 100,000. We've been speaking...

-No, no.

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That's what I asked him. The turnover was 200,000? He said 100,000 just now.

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-He's getting his figures mixed up.

-Shall I ignore you?

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A little bit, I think.

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Things don't bode well for the trio as their financial acumen is called into question.

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Will Deborah Meaden offer them an opportunity to salvage their pitch?

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Meena, Tim, Trish, I don't like the idea. I think a pad is much better.

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Pads should be used for training your dog to eventually go outside.

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The feedback we're getting from our customers, testimonials,

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we know we haven't even gone into retail yet...

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OK, I phrase it in a different way.

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Often people take their dogs for an exercise

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and if you just say, "We won't take the dogs for exercise, we'll just leave that in the corner.

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-"We don't need to take our dog out."

-In the UK and Europe there is no similar product with...

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Meena, I've got a horrible feeling you're going to say what you were just about to say.

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-Can't you see the potential...

-A lot of them are...

-Because...

-Meena, don't say anything.

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Tim, sometimes I feel I've got a little voice in my head. You don't have a voice. Your voice is Meena.

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-Not really...

-Talking to you all the time.

-No, I do love her and obviously she's good at something.

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-Tim, she's lovely. Can I say I think Meena's lovely.

-Thank you.

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It's very nice that you're defending her, but she would drive me potty!

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-I'm not that bad!

-I do agree. I do agree.

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Thank you!

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-Thank you.

-I'm not always speaking. I'm not that bad.

-You're doing it again!

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-I am excited about it. Look at the sales...

-Meena, stop. I need to tell you I won't be investing.

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-I'm out.

-Thank you, Deborah.

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The likeable characters may have made an impact in the den,

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but so far it's not been a productive one.

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And now Duncan Bannatyne has made up his mind too.

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Let me tell you where I am, Tricia, Tim, Meena. Look,

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some people will buy this. Some people will like this.

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But not the majority and not what you said, "Every dog owner".

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Believe me, there are people who would find this very useful...

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-There are people who would find that useful...

-We get a lot of orders in and out of London

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-that haven't got...

-Meena.

-..back yards...

-Meena!

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When we're in the house and the dog wants to go to the toilet, the dog waits

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because it's got a bladder designed differently from human bladders.

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It's like a family member. Why wouldn't you have a toilet-trained dog at home?

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-Do you see no purpose...

-Thank you very much. Thank you very much!

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Thank you! Thank you very much. Thank you very much! I am out!

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Thank you.

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-I don't always speak that much. It's nerves.

-It's just nerves.

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-Shh!

-Meena.

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-OK.

-You've said too much.

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I personally wouldn't have one of those in my home.

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What if I had a dinner party and that stuck in the corner!

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-It would stink! I like a nice home.

-I really want to make it clear

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I would in no way want the dogs to just get trained to this.

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I'm not going into another diatribe, Meena. Passion doesn't create profit.

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I wish you luck on your journey

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but I'm out.

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The cordial atmosphere disappears and frustration comes to the fore.

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With just two Dragons remaining,

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will Meena, Tim and Tricia find salvation from Peter Jones?

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Tricia, unfortunately, Tim and Meena have let you down as an inventor of this product.

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The only person that's going to lose is you

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-because it's your product and your business.

-Right.

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So you've failed by allowing two people to represent your product.

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-They talked more than you, and that was wrong.

-Because they're the UK company.

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No matter. This is your product and your life.

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Sit down with them and work out how you can make this happen.

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Because they will be successful with their passion and enthusiasm.

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You need to put that together.

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At the moment, you're totally uninvestable.

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That's why I can't possibly give my money over.

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-So I'm declaring myself out.

-Thank you.

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We've been talking about this for God knows how long

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and I still haven't understood

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what the dog's expected to do.

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When it does it on that grass,

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-what do I do?

-You can rinse it off outside. You can rinse it off.

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Is it me, but that sounds like a right mess!

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-The laundry bag is there as well.

-I'm not going to stick that in Mrs P's washing machine!

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She'll go mental!

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-It gives you an option...

-Tim, it just wouldn't happen.

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-This is not for me. So I'm going to say...

-But please do...

-Tim!

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What I'm saying is actual people have...

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-DEBORAH:

-There you go, Theo. It's clear!

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Has anybody got a white flag? I surrender! It's relentless.

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I...am...

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OUT!

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OK.

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-Thank you.

-Good luck, guys.

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An opportunity missed.

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The trio never came close to bagging an investor.

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They leave with nothing.

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Hang on, what's that I can hear?

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It's silence!

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As much as you try to rehearse the pitch,

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when you're in there and your nerves are frazzed,

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-it's easy to get off a little bit.

-The figures got mixed up and that put them off a little.

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But I might have got over-enthusiastic or nervous.

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I kind of gave them a headache!

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The Dragons expect to see a wide range of entrepreneurs walking up the stairs

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offering them a stake in a wide range of business ideas.

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But it makes a pleasant change when occasionally they get an offer of an altogether different sort.

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-Before we start, would anyone like a drink?

-What wine is it?

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-Cabernet Sauvignon.

-I'll have a glass of that.

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-Gin and tonic for me.

-I'd normally ask for a shandy!

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Drinks in hand, the Dragons then heard 21-year-old barman Dan Thompson from Vauxhall

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offer them 45% of his "all-you-can-drink" private members club.

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The price to the customers, £15.40 a week.

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The main draw is the fact there will an open bar

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on house spirits, beers and wines.

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Alarm bells rang from the outset when Dan explained

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his aim was to target corporate membership.

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Why would I want all of my staff to be a member of a club

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that kept them out drinking all night?

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Do you not think my rate of sickness might go up? Quite a few hangovers in the morning?

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-That's how you run your company.

-I think Deborah would be taken to a tribunal.

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-Would I?

-When she fired them, they'd say, "It's her fault" and take you to a tribunal!

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"She made me do it! She bought me membership!"

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But the atmosphere soon got serious

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when the full ramifications of Dan's business model became clear.

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I can't understand where you're going with this.

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With all the discussions about how bad alcohol is for you,

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and binge drinking, et cetera,

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and you're putting a business concept forward

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that may exacerbate that problem.

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I've had bars and restaurants and there are people that go to the pub every day.

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But you're over-incentivising with a commodity that unfortunately is incredibly addictive.

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We can actually add on plenty of other sales to them. Food...

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They'd be too drunk to eat food. And that's why I'm out.

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-DUNCAN:

-See you soon with your next idea.

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Peter Hart from Poole used to run a fruit and veg market stall

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before becoming a Bluecoat entertainer.

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He's next in the den, along with his wife Michelle.

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They both manage to run a company and raise their seven children.

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It's a fun business, but will it earn an investor serious profits?

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Hi, I'm Michelle. This is my husband and business partner, Peter.

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We're here today to ask for a £100,000 investment

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for a ten per cent stake in our company, Fun Fancy Dress Ltd.

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We've been a limited company for over three years and have so far generated a turnover

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of over £900,000

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with a net profit of around 142,000.

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We currently employ seven people and hold stock worth over £100,000.

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Our website receives over 45,000 unique visits per month

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with an average order value of £29.

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We opened two stores across 2010.

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The first store was in Poole, Dorset.

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Our second store in Bedworth, Warwickshire.

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We need your investment to help increase the market share of our online business,

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plus help us roll out a franchise programme.

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We aim to open two pilot stores this year, five next year and ten the year after.

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We feel that with an investor on board, we can improve this performance

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and become the first national branded chain of party stores.

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Thank you for listening. We look forward to answering your questions.

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A colourful pitch from Peter, Michelle and members of the Hart family.

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In return for a 10% stake, they need £100,000

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to franchise their fancy dress business

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and turn it from a local to a national brand.

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Duncan Bannatyne is first to question the couple.

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OK, just so I get this in my head.

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Do you hire costumes or just sell them or a mixture of both?

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-A mix of both.

-And you do some of that on your website

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and some in stores as well?

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It's only hire costumes in store at the moment.

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-Right. On the website you sell?

-Yeah.

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-Purely retail.

-What percentage of the money you've turned over, 900,000,

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came from the website?

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The year ending March this year

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the website took just over 150,000.

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Now the stores. Give me them individually.

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Only one of the stores has completed its first year, the one in Poole, Dorset.

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-That turned over just over 113,000.

-OK.

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Can a shop turn over 113,000 in a year and make a profit?

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Yes, we have. The net was around 18 to 20 per cent.

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Encouraging figures and an encouraging start from Peter and Michelle.

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But what of the business plan? Theo Paphitis wants to know.

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Hello. I'm Theo.

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-Theo.

-Hello.

-OK. Tell me what your franchise model is

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and why it would be attractive to me as a franchisee.

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The brand, which we'd build in time.

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-The brand is?

-Fun Fancy Dress Ltd.

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Fun Fancy Dress, that nobody knows at the moment. What else?

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Access to our suppliers at the prices we purchase at.

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-Beneficial purchasing from your suppliers.

-Yes.

-OK.

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-How much would you charge me?

-In the region of 20 to 40,000.

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-That would include the shop fit.

-How do you make your money from then onwards?

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We'd charge a license fee of the turnover of around eight per cent.

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OK. So what would my margin be?

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We'd expect you to turn over between 100 and 130 in the first year.

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So you should be able to net in the region of 20 per cent in the first year.

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No, my gross margins.

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-How do you mean, sorry?

-It's easy.

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My sales less my purchases.

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Um...

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You'd probably, I think...

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50,000? 60,000?

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So 40, 45%, is that what you're saying?

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If I understand you correctly, yes.

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Well, it's very simple.

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Through the till, my sales.

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Less what it cost me to buy the product that I sold.

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You'd be left with about 70%.

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-So you make 70%?

-Yep.

-OK.

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And you're going to charge eight per cent.

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What per cent benefit would I get in my purchasing

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compared to what I could buy for myself?

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About 15, 20 per cent.

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Peter, you've not thought this through.

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The fact is, what you're going to charge me when you gross it up is practically no different

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to what I'd get if I didn't get your buying power.

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Except I'd end up paying over the top for a shop fit.

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A complex and somewhat tense exchange as Theo Paphitis questions the deal on offer

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to potential franchisees.

0:21:080:21:11

And it doesn't look like the couple are about to find any solace from Peter Jones.

0:21:110:21:15

-Peter, Michelle.

-Peter.

-Hi.

-Hi.

0:21:180:21:21

If I was to invest in this opportunity,

0:21:210:21:23

I wouldn't be doing what you're doing at all.

0:21:230:21:27

If I look at this model, I've got £113,000-worth of revenue.

0:21:270:21:31

And I'm going to generate about 18% net before I take my salary.

0:21:310:21:36

So I'm going to make...

0:21:360:21:40

..25,000 a year.

0:21:410:21:43

Or...

0:21:430:21:45

I could go round the corner and get a job without any hassle,

0:21:450:21:49

without any worries, without sleepless nights.

0:21:490:21:52

So your incentive for somebody else to become entrepreneurial and make it happen for themselves

0:21:520:21:59

doesn't make commercial sense.

0:21:590:22:01

So it's coming across as though it's a wing and a prayer at the moment.

0:22:010:22:06

You haven't really gone into the detail of having a franchise operation.

0:22:060:22:10

No, we've never launched a franchise business. We've only been in business ourselves for three years.

0:22:100:22:16

-Yes.

-Maybe we're showing our naivety.

0:22:160:22:18

We need more experience to go down the franchise route.

0:22:180:22:22

But part of us coming here and asking that was that you guys have experience.

0:22:220:22:27

How much money did you want from us?

0:22:270:22:29

-100,000.

-For how much of the business?

-Ten per cent.

0:22:290:22:32

So that makes this business where you don't have the experience or a brand,

0:22:320:22:36

it isn't making enough money.

0:22:360:22:38

You're valuing that business at one million.

0:22:380:22:41

Until that point, you could even have empathy.

0:22:410:22:44

I could even think, "Maybe I can help."

0:22:440:22:46

But then you ask me to buy into your business for £100,000 which values it at one million.

0:22:460:22:52

-We do understand.

-Have a reality check. How does it sound?

0:22:520:22:57

Michelle, how does it sound to you?

0:22:580:23:01

Um, it sounds feasible.

0:23:010:23:04

We started two shops from scratch.

0:23:040:23:08

We kitted them out, we stocked them out.

0:23:080:23:12

-We didn't borrow any money.

-It's not a franchise. It's a chain of shops. Two shops.

0:23:120:23:16

-So far.

-We do have a successful business that we've been running for three years.

0:23:160:23:21

-Peter...

-I know we don't fully understand franchises.

-It's not that you don't fully understand.

0:23:210:23:26

You don't understand at all. I won't be investing. I'm out.

0:23:260:23:32

Thank you.

0:23:320:23:33

A scathing assessment from Deborah Meaden

0:23:330:23:37

and a crushing blow to the husband and wife team.

0:23:370:23:39

An irritated Theo Paphitis has now made up his mind, too.

0:23:390:23:46

I'm lost... Lost for words.

0:23:460:23:49

-I invest in businesses. I don't give you my money and then run it for you.

-Of course not.

0:23:490:23:54

If you were to invest and then say this franchise plan is not the way forward...

0:23:540:23:59

You know, you have this experience.

0:23:590:24:02

-No, I'm not going to tell you...

-An investment of £100,000...

-Peter!

0:24:020:24:06

You're asking me to completely remodel your business plan,

0:24:070:24:11

reorganise you, tell you how to make money with my money.

0:24:110:24:15

If I was going to do that with 100 grand, I could do it myself.

0:24:150:24:20

-So I'm going to tell you right now that I'm out.

-Thank you, Theo.

0:24:200:24:25

Peter, Michelle,

0:24:250:24:28

what you need to do is go and read up on franchising.

0:24:280:24:32

Go and understand what you need to do to be able to franchise a brand, a product,

0:24:320:24:38

a retail outlet.

0:24:380:24:40

Really, you are here too precipitously.

0:24:400:24:44

-We're not stood here with a plan in stone, saying...

-You're not stood there with any plan!

0:24:440:24:51

You made the franchise model up downstairs before you came up!

0:24:510:24:54

-I'm out.

-Thank you.

0:24:540:24:57

Two more Dragons walk away from the deal

0:24:590:25:02

and Peter and Michelle have just two multi-millionaires left

0:25:020:25:06

to rescue their dreams of investment.

0:25:060:25:08

Peter Jones is ready to show his hand.

0:25:080:25:10

Peter and Michelle, I'm not going to repeat what everybody said cos I totally agree.

0:25:130:25:18

But I congratulate you on having a business that is at least a lifestyle business.

0:25:180:25:25

And that is a business of which two individuals can support a family.

0:25:250:25:30

-But it's not investable for me, and that's why I'm out.

-Thank you.

0:25:300:25:34

OK. That just leaves me, Peter, Michelle.

0:25:370:25:41

How do you think it's gone so far?

0:25:430:25:45

Can we start again?

0:25:450:25:47

I think you got a really hard time there.

0:25:480:25:51

Definitely don't drop the franchise idea. It's the way to expand. You have a franchise model.

0:25:510:25:56

-It's the only way I can see us growing it at the rate we want.

-Yeah.

0:25:560:26:00

There was a lady came here called Denise Gosney who had a franchise business Razzmatazz Stage Schools.

0:26:000:26:06

All our Dragons had a go at her and declared themselves out.

0:26:060:26:10

I invested in her and it is international, worldwide.

0:26:100:26:14

That franchise model is doing absolutely fantastic.

0:26:140:26:18

So with that in mind, I'm going to make you an offer. OK?

0:26:210:26:25

I'll offer the full amount you've asked for, £100,000.

0:26:250:26:29

But one thing they're all right about is you have valued the company too high.

0:26:290:26:34

And I can't offer you less.

0:26:340:26:37

So to offer you £100,000, I need to have 60% of the company.

0:26:370:26:42

We can't go to 60%.

0:26:460:26:49

I think we'd really like to keep the stake below 50%.

0:26:500:26:55

Um...

0:26:550:26:56

to be honest.

0:26:560:26:58

I think he was thinking more 40.

0:26:580:27:00

-Was he?

-She knows exactly... What can you do?

0:27:000:27:04

Would it be possible for us to meet at 45?

0:27:070:27:10

No. My best offer is £100,000 for 50%.

0:27:170:27:22

-Yeah?

-OK, we'd like to accept that offer.

0:27:220:27:29

Against all the odds, Peter and Michelle have done it.

0:27:300:27:34

I think we'll do well.

0:27:340:27:36

They won the confidence and the money of an experienced Dragon investor.

0:27:360:27:41

It's a lot more than we wanted to give away, definitely.

0:27:450:27:48

But like he says, he's got a lot of experience in that sector.

0:27:480:27:53

We've got Duncan as a business partner now. This morning, we didn't.

0:27:530:27:57

So good times ahead and hopefully very profitable times.

0:27:590:28:02

The Dragons have seen hundreds of pitches in the den

0:28:060:28:10

so entrepreneurs have to make theirs stand out from the crowd.

0:28:100:28:14

Leon Leigh from Kent certainly adopted a high impact approach

0:28:140:28:18

when he asked for £100,000 to develop his range of weight-loss clothing.

0:28:180:28:22

My product is...

0:28:240:28:27

the ICV technology.

0:28:270:28:29

With resistance bands in place over major muscles,

0:28:290:28:33

the wearer burns up to 10% more calories every 15 minutes.

0:28:330:28:37

This is scientifically proven at Preston University.

0:28:370:28:40

-Can we have a look at it?

-Yeah.

0:28:400:28:42

Very good. I'm impressed!

0:28:460:28:49

Yeah, I can see your pecs and abs. Lovely!

0:28:490:28:53

-Feels quite tight. What are these ribs doing to me?

-They're resistance bands.

0:28:550:28:59

When caused in motion or movement, any activity causes resistance to the wearer.

0:28:590:29:05

Health club owner Duncan Bannatyne was the first to dent Leon's hopes of investment.

0:29:050:29:13

-How much time do you spend in the gym?

-Three to four times a week.

-For an hour or two?

-Yeah.

0:29:130:29:19

Eight hours a week in the gym. That's how you get your figure, not by using one of these.

0:29:190:29:24

In the end, no matter how high the impact or how innovative the clothing range,

0:29:240:29:29

it was an old Dragon sticking point that did for Leon.

0:29:290:29:33

I've got a guy that looked sensible wearing a shirt and trousers

0:29:330:29:38

and the rips his shirt off and tells me he's got something worth a million pounds.

0:29:380:29:44

It's predicted figures, so it's all potential.

0:29:440:29:49

-OK, I'll just tell you where I am.

-Yeah.

0:29:490:29:53

-I'm out!

-Thanks very much.

0:29:530:29:55

So far tonight, the Dragons have backed just one business.

0:29:560:30:00

We'd like to accept that.

0:30:000:30:03

If you'd like to find out why Duncan decided to invest in Peter and Michelle,

0:30:030:30:08

press the red button at the end of the programme.

0:30:080:30:12

Many entrepreneurs spend months thinking about how they'll make an impact in the den.

0:30:130:30:18

Fortunately for Serbian-born Alexander Tomich,

0:30:180:30:22

his product creates an immediate spectacle.

0:30:220:30:25

But as we know, that's not all it takes to secure the Dragons' cash.

0:30:250:30:29

Hi. My name is Alexander Tomich from Serbia.

0:30:560:31:00

I'm here to ask you for £80,000

0:31:000:31:03

in return for 25% equity.

0:31:030:31:05

Company name, Philharmonic Lights.

0:31:070:31:09

Purpose, developing the functioning and installation of Philharmonic Lights technology

0:31:090:31:14

in the entertainment industry.

0:31:140:31:16

Our focus is cruise liners, unknown numbers of luxurious hotels

0:31:160:31:21

and amusement parks.

0:31:210:31:24

BREATHES HEAVILY

0:31:240:31:27

STRUGGLES FOR COHERENT ENGLISH

0:31:270:31:31

..with artistically choreographed music...

0:31:310:31:34

with dancers.

0:31:340:31:36

That's completely wrong.

0:31:400:31:42

I don't know. Every time I'm doing the pitch myself, it's fantastic.

0:31:450:31:50

But here it's...

0:31:500:31:52

I'm wishing that I can start again.

0:31:520:31:55

Carry on.

0:31:550:31:57

So I would like to show you a mini demonstration of the Philharmonic Lights in action.

0:31:570:32:03

MUSIC PLAYS IN SYNC WITH LIGHTS

0:32:110:32:14

Wow!

0:33:010:33:02

A stuttering start, but former electronics engineer Alexander Tomich

0:33:050:33:10

certainly makes up for it with a dramatic demo.

0:33:100:33:13

Can I have one of those?

0:33:130:33:15

But will that be enough to get an £80,000 investment

0:33:150:33:19

in his prototype portable wireless lights.

0:33:190:33:21

Theo Paphitis is first to question the entrepreneur.

0:33:220:33:26

Alexander, how many lights can you control?

0:33:260:33:29

-Unlimited.

-With one piece of kit or...

-With exactly this piece of kit.

0:33:290:33:34

Millions of lights you can control.

0:33:340:33:36

-Maximum distance?

-Ten miles. Range.

0:33:360:33:41

Ten miles guaranteed, but it should be 18 miles.

0:33:410:33:44

-In a built-up area?

-No, it must be line of sight.

-Line of sight.

0:33:440:33:50

-What if it's not line of sight?

-Then no point because you'd not see the lights.

0:33:500:33:55

Alexander, I feel like I'm missing something here.

0:33:550:34:00

I'd like you to explain what's unique, what's special about this?

0:34:000:34:04

My patent choreographs inside the lights.

0:34:040:34:08

Other competition uses different methods.

0:34:080:34:11

They send from central computer by radio command to all the lights.

0:34:110:34:17

OK. So I now understand what it is that you're doing.

0:34:170:34:22

But listen, ten years ago, all my holiday parks had systems

0:34:220:34:26

where the music and lights were synchronised.

0:34:260:34:29

-Yes.

-So you're trying to take me out of that and into this.

0:34:290:34:34

So how much would those systems cost versus this system?

0:34:340:34:39

Uh...

0:34:390:34:41

That... That... That will cost...

0:34:410:34:44

Uh...

0:34:440:34:45

I think that, uh...

0:34:450:34:48

Definitely more expensive. £150,

0:34:480:34:52

for example, to build my lights.

0:34:520:34:54

And the competition to have the same range £1,150.

0:34:540:34:59

But what is the situation using fixed installation

0:34:590:35:04

then really, you should continue to use the competition.

0:35:040:35:08

Because this is lower cost.

0:35:080:35:11

Alexander's mobile lights may be cheaper,

0:35:130:35:16

but the admission that venues would be better off using a fixed lighting rig doesn't go down well.

0:35:160:35:22

Duncan Bannatyne is not looking impressed.

0:35:220:35:26

I'm sorry, but the ability to synchronise music with lights

0:35:270:35:32

and music with fireworks and music with fountains

0:35:320:35:35

has been developed for years.

0:35:350:35:38

So there's nothing new here at all.

0:35:380:35:40

All I think you're doing here really

0:35:400:35:43

is showing that you can do it.

0:35:430:35:46

-You're right, yes.

-Thank you. I usually am.

0:35:460:35:49

-Yeah. But it's not right...

-Alexander, it's really important what Duncan's saying.

0:35:490:35:54

He's putting words in your mouth and telling you your product is not new

0:35:540:35:58

and your pitch is telling us that it is.

0:35:580:36:01

-So either tell him he's wrong...

-I will explain.

-..or agree with him.

0:36:010:36:04

-If you agree with him, I'll say those final words.

-I will explain.

-Do you agree with him?

-No.

0:36:040:36:10

-Right.

-It is new, because there's no way the competition will do 100 lights

0:36:100:36:15

with the same reliability as my lights can do.

0:36:150:36:18

Alexander, I'll tell you where I am.

0:36:180:36:22

You might be a fantastic engineer, fantastic electrician

0:36:220:36:25

or whatever it is you are,

0:36:250:36:27

but you've invented or come up with nothing new here.

0:36:270:36:31

-I'm not going to invest and I'm out.

-Thank you.

0:36:310:36:34

A first blow for Alexander and a damning critique of his product.

0:36:360:36:41

But Theo Paphitis wants to know more about the man behind the invention.

0:36:410:36:46

Alexander, how did you end up in the UK?

0:36:480:36:51

Well, I came here for honeymoon with my wife and...

0:36:510:36:58

-You didn't go back.

-I didn't go back because the war started in Serbia.

0:36:580:37:03

The war started.

0:37:030:37:05

So what is happened. 1999. We were waiting that everything is finished

0:37:050:37:10

so we can return.

0:37:100:37:12

And our first child was born

0:37:120:37:16

-and then it started to be more difficult.

-How did you survive and keep body and soul together?

0:37:160:37:21

Well, it's, uh...

0:37:230:37:24

I have quite a few skills.

0:37:240:37:27

So I find a job and that's it.

0:37:270:37:30

What I also... The reason why I stay here

0:37:320:37:37

is because I find... It's very difficult to explain to English people,

0:37:370:37:42

but it's... You feel like in home.

0:37:420:37:45

A heartfelt exchange perhaps,

0:37:490:37:50

but it takes more than that to impress these Dragons.

0:37:500:37:54

Can Hilary Devey find a reason to invest?

0:37:550:37:58

-Can we go back to the business, the commercial...

-Yes.

0:38:000:38:04

Some numbers.

0:38:040:38:05

Actually turning your lights into a business.

0:38:050:38:08

What my plan is, the first year to sell five units. Just five.

0:38:080:38:14

The second year to sell 20.

0:38:140:38:16

And the following third year 40 of these units.

0:38:160:38:21

I'm struggling to find your market.

0:38:280:38:31

I can't find you a market that would be sustainable

0:38:310:38:37

and that would be regular.

0:38:370:38:40

I just don't think you've got this quite right.

0:38:400:38:43

I'm out.

0:38:430:38:45

OK, Alexander, listen.

0:38:450:38:47

There's been some great inventions in this world

0:38:470:38:51

which have made no money.

0:38:510:38:53

There's no point in spending years and years of your life developing something

0:38:560:39:00

that nobody will buy.

0:39:000:39:03

Yeah.

0:39:030:39:04

-I love your lights.

-Thank you.

0:39:040:39:08

-But I'm going to say those words.

-Yes.

0:39:080:39:11

-Well done, but I'm out.

-Thank you.

0:39:110:39:13

Alexander, unfortunately there is something available that is cheaper.

0:39:130:39:18

I think you'll sell a few of these but I'm not convinced

0:39:180:39:23

that you're going to have a massive market and the type of market that you think.

0:39:230:39:29

-So for that reason, I'm out.

-Yeah, OK. Thank you.

0:39:290:39:32

Three more Dragons out, and Alexander's time in the Den looks to be coming to a close.

0:39:340:39:40

Will Peter Jones offer him the financial lifeline he desperately needs?

0:39:400:39:46

Alexander,

0:39:470:39:48

I don't buy into the scale of the lights that you're talking about

0:39:480:39:53

in terms of...demand.

0:39:530:39:57

But I do buy into what you've created here.

0:40:000:40:04

It clearly works beautifully.

0:40:060:40:09

I would urge you to talk to companies that are out there that are already doing these things.

0:40:100:40:16

This could be a very good small business for you.

0:40:160:40:19

For that I wish you the best of luck.

0:40:190:40:21

-But as an investment to make money...

-I understand.

-I can't get there.

0:40:210:40:25

-Thank you.

-That's the reason I'm out. Thank you, Alex.

-Thank you.

0:40:250:40:29

A disappointing end. Alexander leaves with the Dragons' goodwill,

0:40:300:40:34

but it was their money he really needed.

0:40:340:40:37

It's not the end of the story.

0:40:400:40:42

I not expect millions to make.

0:40:420:40:44

But at least a nice life for my family.

0:40:440:40:47

For my kids, of course.

0:40:470:40:50

You know at least with some things I can go out!

0:40:500:40:54

Other entrepreneurs who tried and failed in the den

0:40:580:41:02

included former Army officer Justin Potter

0:41:020:41:05

who needed £50,000 to continue protecting the nation

0:41:050:41:08

from a lesser but still hazardous issue.

0:41:080:41:11

I'd like you to imagine you're at home, filling a hot water bottle.

0:41:120:41:17

You're in danger of pouring boiling water over your hand.

0:41:170:41:20

Very simply you can put the bottle into the neck, take your hands away

0:41:200:41:25

and you can fill it up.

0:41:250:41:27

At first, the Dragons were intrigued not by the invention

0:41:270:41:30

but by the inventor himself.

0:41:300:41:33

How long were you in the military?

0:41:330:41:35

23 years. I was in the Royal Artillery. I retired at 42 as a lieutenant colonel.

0:41:350:41:40

-What have you done since you left?

-I set up a training company

0:41:400:41:44

which over five years I grew from two of us to 85 staff,

0:41:440:41:48

turning over just under seven million pounds.

0:41:480:41:50

But having impressed the Dragons with his past,

0:41:500:41:53

they couldn't see a financial future in his present venture.

0:41:530:41:57

-I don't think you're going to sell many.

-OK.

-But you could completely change my mind

0:41:570:42:04

-if you've got some evidence.

-I've looked at the size of the market and where hot water bottles are used.

0:42:040:42:10

-The question I can't answer is how many people will buy this.

-Absolutely.

0:42:100:42:14

Which I would have thought you'd understand in any business the only question to answer is

0:42:140:42:20

how many people will buy one. I'm afraid, Justin, I'm out.

0:42:200:42:24

Right.

0:42:240:42:26

Mother and daughter Rachel and Carmen John

0:42:280:42:30

transformed the den with their impressive range of knitwear.

0:42:300:42:34

They needed £100,000.

0:42:340:42:37

With our big knitting, we recently did a window for Stella McCartney.

0:42:370:42:41

These are the first in the world examples

0:42:410:42:45

using 95 strands of yarn. Never seen before in history.

0:42:450:42:49

We intend to build up the manufacture of our tools

0:42:490:42:52

because people are now looking at this as a new basic in knitting.

0:42:520:42:57

The textile display brought back some happy memories for one Dragon.

0:42:570:43:01

My old grandmother, Elatha, her name was, was a great crocheter and knitter.

0:43:010:43:07

She would have huge knitting needles. So will all due respect,

0:43:070:43:13

it's been going on a very long time.

0:43:130:43:15

That's true.

0:43:150:43:17

But not at this level.

0:43:170:43:19

This is a new level of craft.

0:43:190:43:22

It seems more that it's a hobby rather than a business concept.

0:43:220:43:26

I'm a tool maker, I'm an inventor.

0:43:260:43:30

That's not a hobby to me. That's a lifestyle.

0:43:300:43:32

Unfortunately for Rachel and Carmen, it was a lifestyle that none of the Dragons could imagine transforming

0:43:320:43:39

into a big enough business.

0:43:390:43:42

One thing that retailers do well. If somebody wants this in large volume, they'll create their own.

0:43:420:43:48

-I can't invest in that and I'm out.

-Thank you.

0:43:480:43:50

There's nothing that investors like more than innovative products

0:43:540:43:58

combined with entrepreneurs who have a proven track record in business.

0:43:580:44:02

Next into the den are two brothers, Jim and Richard George from Worcestershire,

0:44:020:44:06

who think they score on both counts.

0:44:060:44:09

Will the Dragons agree?

0:44:090:44:11

-I'm Jim George.

-I'm Richard George.

-We're from Post Saver.

0:44:290:44:32

We're looking for £160,000 for a 20% stake in our business.

0:44:320:44:38

This timber fence post has failed after only three years in service.

0:44:380:44:43

As a solution to this problem,

0:44:430:44:45

we've developed, patented and manufactured a unique

0:44:450:44:49

dual layer sleeve system

0:44:490:44:51

that protects the vulnerable part of the post.

0:44:510:44:54

To apply, simply heat-shrink the sleeve onto the post.

0:44:540:44:59

The result of this is a double life fence post.

0:45:100:45:13

Double life fence posts will save consumers

0:45:130:45:16

at least 40% of the life cycle cost of their fencing.

0:45:160:45:20

We launched Post Saver onto the UK market two years ago.

0:45:200:45:24

Following more and more premature fencing failures,

0:45:240:45:28

our sales are growing month on month.

0:45:280:45:31

We believe Post Saver represents an excellent investment opportunity for the Dragons.

0:45:310:45:36

Thank you.

0:45:360:45:37

An assured pitch from brothers Jim and Richard George.

0:45:400:45:45

To increase production of their fence post preservation sleeve,

0:45:450:45:49

they need a £160,000 cash injection

0:45:490:45:52

in return for 20% of their company.

0:45:520:45:54

Theo Paphitis is first to question the Worcestershire siblings.

0:45:540:45:59

-Richard, Jim. "Premature fencing failure."

-Yes!

0:46:000:46:05

It's never kept me up at night!

0:46:050:46:07

No! But if you've just bought a nice new fence,

0:46:070:46:10

and paid x thousand pounds for it and after three years the fence posts rotted,

0:46:100:46:17

you wouldn't be very happy!

0:46:170:46:19

Just explain how it works. I understand if you cover something, it protects it.

0:46:190:46:24

-Yes.

-But the pointed bit is still in the ground.

0:46:240:46:28

Just to give you some background. Ground level was about here on this product.

0:46:280:46:33

Below this band, the timber's totally intact.

0:46:330:46:36

So it's two or three inches below ground level where you get the high rates of decay.

0:46:360:46:42

It does seem, if I'm doing a small amount of fencing, DIY,

0:46:420:46:45

-I'm not going to have the equipment to use this.

-We do have a growing number of stockists and contractors

0:46:450:46:51

and two large saw mills starting to take the product

0:46:510:46:55

and roll it out.

0:46:550:46:56

So you could buy the post with the sleeve already on it.

0:46:560:47:00

-Is that the market?

-That is the primary market, yes.

0:47:000:47:03

The market size on the UK market

0:47:030:47:06

is somewhere between 40 and 80 million posts go into the ground every year.

0:47:060:47:12

We've got global IP protection

0:47:120:47:15

in France, Germany, US, Canada, Australia and Japan.

0:47:150:47:19

Thank you.

0:47:200:47:22

Confident claims, and the Dragons are clearly impressed.

0:47:250:47:28

Now Hilary Devey wants to drill down into the finances.

0:47:280:47:32

Talk me through the numbers and your projections.

0:47:340:47:37

Our target for this year is about 240,000.

0:47:370:47:40

Next year we're looking at 510,000.

0:47:400:47:43

Where are you going to double that growth from?

0:47:430:47:46

Natural organic growth which we're seeing more of. We're learning how best to tackle the market.

0:47:460:47:52

-It's...

-When you say you're learning all the time, you've run businesses before.

0:47:520:47:57

We've had two businesses. We were manufacturing door products which we sold.

0:47:570:48:01

About ten years ago. There have been other products that we've developed.

0:48:010:48:06

We licensed that to a large German company and sold the IP to them about two years ago.

0:48:060:48:12

We made about 400,000, which we've ploughed into the development of Post Saver.

0:48:120:48:17

Jim, Richard, hi, I'm Deborah.

0:48:170:48:21

So you talked about turnover, which is great, but I'm much more interested in profit!

0:48:210:48:28

The first year we're looking at a net profit of just over 30,000.

0:48:280:48:33

Next year, 160.

0:48:350:48:37

Then year three, just over 380,000 on that.

0:48:370:48:41

OK, so in this year, what's your pipeline looking like?

0:48:410:48:45

We received an order from a saw mill this week, for six or £7,000.

0:48:450:48:50

We're getting regular orders from farmers, fencing contractors, online orders.

0:48:500:48:55

We're currently in discussions with Network Rail

0:48:550:48:59

who are responsible for all line-side fencing.

0:48:590:49:02

I'm going to make you an offer.

0:49:070:49:09

I'm going to offer you all the money.

0:49:120:49:16

And I want 35% of the business.

0:49:160:49:18

Jim?

0:49:230:49:25

It's a very kind offer, but I don't think we could.

0:49:250:49:29

We've put so much into it and got so much confidence in it.

0:49:290:49:32

An early offer, but an early rebuttal, too, from the confident duo.

0:49:360:49:41

Will Duncan Bannatyne choose to enter the fray?

0:49:410:49:44

Richard, Jim.

0:49:480:49:50

Where are you in your percentage? What's negotiable?

0:49:500:49:55

Up to 25% I would guess.

0:50:000:50:02

We've got a lot of confidence in the product and the market.

0:50:040:50:08

I've got a lot of confidence in you guys and confidence in the product.

0:50:080:50:13

I'm not convinced, though,

0:50:130:50:16

that there's enough profit because you have to sell so many of them

0:50:160:50:20

-in order to get such a big return.

-Yes.

0:50:200:50:23

I'd find it difficult

0:50:260:50:28

to offer you more than your £160,000 for 30 per cent.

0:50:280:50:33

But I'm happy to offer you half the money and split it with another Dragon if anyone wants to split it.

0:50:330:50:39

OK.

0:50:390:50:41

Unable to match the brothers' percentage demands,

0:50:430:50:47

Duncan Bannatyne gives them two further investment options.

0:50:470:50:51

Will Theo Paphitis choose to undercut his rivals?

0:50:510:50:55

What are you looking for out of this?

0:50:590:51:03

Essentially, we're looking to establish the product,

0:51:040:51:07

build up the business with good value in it. At that point, there are lots of options.

0:51:070:51:12

Give me an idea of a timeline.

0:51:120:51:14

Five years is the period we're looking at.

0:51:140:51:17

OK.

0:51:170:51:19

I will offer you all the money.

0:51:230:51:26

I would also be wanting 30%.

0:51:280:51:33

OK.

0:51:340:51:36

-HILARY:

-Can I ask you one question?

0:51:400:51:42

Would you be happier with two Dragons?

0:51:420:51:46

Possibly, yes.

0:51:460:51:48

Yes.

0:51:480:51:49

If Duncan's happy, I'm happy to split the equity and split the investment.

0:51:550:52:02

OK.

0:52:020:52:04

80,000 each and 30% between us.

0:52:040:52:10

So you get us both.

0:52:100:52:12

OK.

0:52:120:52:13

Jim and George now have four offers on the table

0:52:160:52:19

but all for more equity than they want to give away.

0:52:190:52:22

Can Peter Jones find a way of matching their valuation?

0:52:220:52:26

Jim, Richard, I think you're model presenters.

0:52:310:52:35

You're experienced, you've been there and done it.

0:52:350:52:38

You are an investor's dream as individuals.

0:52:380:52:41

But £160,000 for a 25% circa investment,

0:52:410:52:46

I think the business will struggle to make the level of return

0:52:460:52:50

in terms of the opportunity with this. For those reasons, I won't invest and I'm out.

0:52:500:52:55

OK, I'm going to give you a second option on this.

0:53:040:53:08

I am prepared to look at the percentages.

0:53:090:53:12

But I personally think I would add an awful lot of value.

0:53:120:53:17

And I am just going to struggle to get below 30%.

0:53:170:53:23

But what I would do

0:53:250:53:27

is say to you

0:53:270:53:29

that if you hit the targets you've given us

0:53:290:53:33

I would hand you back five per cent of the shares.

0:53:330:53:37

So you get to your 25 per cent.

0:53:390:53:41

Can we talk about that briefly?

0:53:450:53:47

Thank you.

0:53:470:53:48

THEY WHISPER

0:53:530:53:56

25 is 25, isn't it?

0:53:590:54:01

I don't know. I'll leave it to you.

0:54:010:54:04

Think carefully.

0:54:050:54:07

We've decided to stick to our guns on the 25%.

0:54:140:54:18

What you've just done is illogical.

0:54:220:54:25

You have given me a set of targets that you are going to meet

0:54:260:54:30

-so you've got your 25%.

-Yes.

0:54:300:54:32

The tension mounts as the sure-footed entrepreneurs again refuse an offer

0:54:390:54:44

from Deborah Meaden.

0:54:440:54:46

Will the remaining Dragons now be prepared to negotiate down

0:54:460:54:50

to meet the brothers' steadfast equity demands?

0:54:500:54:53

I agree with what Deborah's just said.

0:55:030:55:05

OK.

0:55:050:55:08

Just that one act

0:55:090:55:13

I think your actions was one step too far.

0:55:130:55:16

That could either make you a million-pound deal,

0:55:180:55:22

or lose it you.

0:55:220:55:24

I've just lost confidence in you, really.

0:55:270:55:30

I'm out, now.

0:55:350:55:38

-Do you want to ask me if I want to improve my offer?

-Uh-huh.

0:55:440:55:48

Ask me, then!

0:55:480:55:49

Do you want to improve your offer?

0:55:490:55:51

Having considered,

0:55:530:55:54

I've decided not to.

0:55:540:55:56

I'm out.

0:56:000:56:02

I'm going to give you one last chance.

0:56:120:56:14

I'm actually prepared to share the last offer that Deborah made you.

0:56:150:56:21

And you get two Dragons.

0:56:250:56:26

Hilary was absolutely right. There's a moment sometimes in a deal where you think,

0:56:360:56:41

"It's... I don't want it now."

0:56:410:56:44

You made a very poor decision there.

0:56:480:56:50

I'm sorry. My offer doesn't stand.

0:56:550:56:58

I'm out.

0:57:000:57:01

You had four Dragons who were prepared to support you.

0:57:010:57:05

But we all live and die by decisions we take in life.

0:57:050:57:09

Gentlemen, I'm out.

0:57:090:57:12

Jim and George leave having failed to negotiate a deal.

0:57:130:57:18

It's not often that entrepreneurs turn down six different offers from the Dragons!

0:57:180:57:23

Well, guys, had you come in with 25% as your limit?

0:57:270:57:31

Essentially, we had, yes.

0:57:310:57:32

We've put so much into the business so we were fairly firm about that from the outset.

0:57:320:57:39

You could have had 25% if you hit your projections.

0:57:390:57:42

They thought you can't believe your own projections if you turned down the offer.

0:57:420:57:47

To have accepted Deborah's offer it would have been additional pressure on us.

0:57:470:57:51

-But you do believe your projections?

-We do, but it's racheting up the pressure.

0:57:510:57:55

Whether we'll live to regret it, possibly.

0:57:550:57:58

It's certainly been a remarkable end to the day.

0:58:060:58:10

Not many entrepreneurs have the confidence to say no to one Dragon, let alone four!

0:58:100:58:15

But that's what Jim and Richard George have done.

0:58:150:58:18

Showing that in the den, as in life,

0:58:180:58:20

if you don't like a deal, you can always walk away.

0:58:200:58:24

If you'd like to know more about why the brothers turned down the Dragons

0:58:240:58:28

press the red button now

0:58:280:58:30

where you'll also find behind-the-scenes interviews with our millionaires. Goodbye!

0:58:300:58:35

Next time on Dragons' Den:

0:58:360:58:39

Let's get some Mexican flavours going.

0:58:390:58:41

Your mum is very happy with her pancake shop. You have got ants in your pants!

0:58:410:58:48

I feel like you've got a shield up and you're deflecting

0:58:480:58:51

the only answer that I'm trying to get to.

0:58:510:58:54

-Three million you value this product at?

-More than that.

0:58:540:58:57

I know the other Dragons will think I've lost my marbles

0:58:570:59:01

but I'd like to make you an offer.

0:59:010:59:03

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0:59:230:59:25

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