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£250,000. It's an acorn which we want grown into a great oak tree. | 0:00:02 | 0:00:08 | |
Lord Sugar is on the hunt, for a brand-new business partner. | 0:00:08 | 0:00:13 | |
If you think this process is tough, | 0:00:13 | 0:00:15 | |
it's just got a whole lot tougher. | 0:00:15 | 0:00:18 | |
Over the next 12 weeks, you are out of your comfort zone. | 0:00:18 | 0:00:21 | |
Ready to fight for his funding - 18 aspiring entrepreneurs. | 0:00:21 | 0:00:27 | |
Supply and demand - that's what this is about. | 0:00:27 | 0:00:30 | |
I'm demanding the answers and you better bloody well supply them. | 0:00:30 | 0:00:34 | |
On the table - a quarter million pound investment, | 0:00:34 | 0:00:38 | |
and a 50-50 partnership with Britain's toughest backer. | 0:00:38 | 0:00:45 | |
You haven't used any of your skills, any of your knowledge, | 0:00:45 | 0:00:48 | |
mistake on that, mistake on this, straight in the bin. | 0:00:48 | 0:00:51 | |
-Hey, Rich, come on. -Let's go, mate. | 0:00:51 | 0:00:53 | |
It's a deal worth fighting for. | 0:00:53 | 0:00:56 | |
You are such a manipulator! I can see straight through you. | 0:00:56 | 0:00:59 | |
18 candidates... | 0:00:59 | 0:01:01 | |
Hang on, ooh! | 0:01:01 | 0:01:02 | |
Pedestrians, out of the way! | 0:01:02 | 0:01:04 | |
We'll be explosive! | 0:01:04 | 0:01:05 | |
..12 tough weeks... | 0:01:05 | 0:01:06 | |
-I really don't know what to do. -I messed up a bit. | 0:01:06 | 0:01:09 | |
Oh, my God! | 0:01:09 | 0:01:11 | |
..one life-changing opportunity. | 0:01:11 | 0:01:12 | |
You're fired. You're fired. | 0:01:12 | 0:01:15 | |
This is a bad call on strategy. You're fired. | 0:01:15 | 0:01:18 | |
Previously on The Apprentice... | 0:01:27 | 0:01:29 | |
I'm sending you to the London Pet Show. | 0:01:29 | 0:01:31 | |
Pick the right products and sell them. | 0:01:31 | 0:01:33 | |
-For excitable puppy David... -Wow! | 0:01:33 | 0:01:37 | |
That struck me right away as soon as you walked in. | 0:01:37 | 0:01:40 | |
I was like, "Wow, bam!" Right there. | 0:01:40 | 0:01:42 | |
..balloon sales soared. | 0:01:42 | 0:01:44 | |
Make sure we serve everybody here. Take these orders down. | 0:01:44 | 0:01:47 | |
A dogged Richard... | 0:01:47 | 0:01:49 | |
Chocolate brown? Go on, then. | 0:01:49 | 0:01:51 | |
..cashed in. | 0:01:51 | 0:01:52 | |
You're making my day! | 0:01:52 | 0:01:54 | |
-On Team Cat... -This is Santos. | 0:01:54 | 0:01:57 | |
He's been having a bit of a play with this today. | 0:01:57 | 0:02:00 | |
..Project Manager Scott... | 0:02:00 | 0:02:02 | |
This is 635. | 0:02:02 | 0:02:03 | |
..got the cream. | 0:02:03 | 0:02:04 | |
-If you get something like this, you'll not find it anywhere else. -Sold! | 0:02:04 | 0:02:07 | |
-But his cat-napping sales force... -Excuse me. -..let him down... | 0:02:07 | 0:02:12 | |
I can't tempt you with a buy now deliver later? Are you sure? | 0:02:12 | 0:02:16 | |
..landing them all in trouble with the top dog. | 0:02:16 | 0:02:20 | |
You couldn't sell a bone to Battersea Dogs Home at the moment, from what I have heard. | 0:02:20 | 0:02:24 | |
The claws were out for Selina. | 0:02:24 | 0:02:26 | |
He's not very happy with you. | 0:02:26 | 0:02:27 | |
You weren't as involved or interested and didn't do as many sales as you should've. | 0:02:27 | 0:02:31 | |
But it was Ruth who ran out of lives. | 0:02:31 | 0:02:33 | |
You've got to get rid of the people who can't pay. | 0:02:33 | 0:02:36 | |
-What do you want me to say to them? Go away? -Yeah. Bottom line, yeah, got no money, sod off. | 0:02:36 | 0:02:41 | |
She became the fourth casualty of the boardroom. | 0:02:41 | 0:02:44 | |
Ruth, you're fired. | 0:02:44 | 0:02:47 | |
Now 14 remain to fight for the chance to become... | 0:02:47 | 0:02:50 | |
Lord Sugar's business partner. | 0:02:50 | 0:02:52 | |
6am. | 0:03:01 | 0:03:04 | |
PHONE RINGS | 0:03:04 | 0:03:07 | |
Hello, Charleine speaking. | 0:03:09 | 0:03:11 | |
'Lord Sugar would like you to meet him at St James's Square. | 0:03:11 | 0:03:14 | |
'The cars will be leaving in 30 minutes.' | 0:03:14 | 0:03:16 | |
Everyone wake up, the car's leaving in 30 minutes. | 0:03:18 | 0:03:22 | |
-Wake up. -Oh, God. Do you ever get woken up and look around and think, | 0:03:22 | 0:03:26 | |
this isn't worth it? | 0:03:26 | 0:03:28 | |
Cos I really feel like that right now. | 0:03:28 | 0:03:31 | |
Wakey-wakey, rise and shine, boys. | 0:03:31 | 0:03:33 | |
-Do I need deodorant? -No. Yeah. | 0:03:33 | 0:03:36 | |
I've got a feeling, April, that | 0:03:38 | 0:03:39 | |
this task is going to be something like creating something. | 0:03:39 | 0:03:43 | |
I'd enjoy something like that. | 0:03:43 | 0:03:45 | |
-We need to get a first win for Connexus. -God, yeah, definitely. | 0:03:55 | 0:03:59 | |
-I'm not being diplomatic any more. -No. | 0:03:59 | 0:04:02 | |
If somebody is not suitable or not pulling their weight or | 0:04:02 | 0:04:05 | |
they step up and they are inappropriate, they will be told. | 0:04:05 | 0:04:07 | |
St James's Square, | 0:04:07 | 0:04:09 | |
home to historic literary institution, The London Library. | 0:04:09 | 0:04:14 | |
-Good morning. -Good morning, Lord Sugar. | 0:04:41 | 0:04:43 | |
Welcome to The London library, | 0:04:43 | 0:04:46 | |
it's also known as the writers' library. | 0:04:46 | 0:04:49 | |
Rudyard Kipling, Agatha Christie, | 0:04:49 | 0:04:53 | |
Charles Dickens used this place to research their books. | 0:04:53 | 0:04:58 | |
I know some of you feel you are great wordsmiths | 0:04:58 | 0:05:02 | |
and it may come in handy in this particular task | 0:05:02 | 0:05:05 | |
because I want you to create a children's book | 0:05:05 | 0:05:09 | |
for three to five-year-olds. | 0:05:09 | 0:05:11 | |
The books will be printed overnight and you are going | 0:05:11 | 0:05:14 | |
to produce an audio book to go with it. | 0:05:14 | 0:05:17 | |
Tomorrow you're going to sell them to professional retailers. | 0:05:17 | 0:05:21 | |
The team that sells the most will win the task. | 0:05:21 | 0:05:23 | |
Obviously, in the losing team, at least one of you will be fired. | 0:05:23 | 0:05:29 | |
Now, I'm going to balance the teams up a bit. | 0:05:29 | 0:05:32 | |
I'm going to ask Sam to join Connexus. | 0:05:32 | 0:05:35 | |
Maybe a useful asset for the team considering his academic | 0:05:36 | 0:05:42 | |
background and perhaps this could be the time for you to show | 0:05:42 | 0:05:47 | |
your true talents, Sam. | 0:05:47 | 0:05:49 | |
Good luck, off you go. | 0:05:49 | 0:05:51 | |
Today, teams must channel their inner child... | 0:05:57 | 0:06:00 | |
-This looks fun. -..and produce a kids' book | 0:06:00 | 0:06:02 | |
and, tomorrow, sell as many copies as they can. | 0:06:02 | 0:06:07 | |
But first, both teams need leaders. | 0:06:07 | 0:06:11 | |
I would absolutely love to be project manager. | 0:06:11 | 0:06:14 | |
This is just everything I want to do. | 0:06:14 | 0:06:16 | |
I love language. I have a degree in English literature. | 0:06:16 | 0:06:19 | |
I think language and communication is key to existence. | 0:06:19 | 0:06:24 | |
Project Manager in place... | 0:06:24 | 0:06:26 | |
-The next thing to decide on is a main plot. -..get creative. | 0:06:26 | 0:06:30 | |
Although you have an overarching plot, you need to combine things. | 0:06:30 | 0:06:33 | |
A story dies without a good plot. | 0:06:33 | 0:06:36 | |
Obviously there is this theory | 0:06:36 | 0:06:38 | |
about Aristotle thinking plot is the most important thing. | 0:06:38 | 0:06:41 | |
I don't know how much you can relate a tragedy in with children's literature! | 0:06:41 | 0:06:45 | |
What I want to do is come up with a moral story, including creatures | 0:06:45 | 0:06:49 | |
or an overcoming-the-monster story | 0:06:49 | 0:06:51 | |
that included a bit of a moral, or an adventure story. | 0:06:51 | 0:06:54 | |
The adventure story one I'm slightly confused on. | 0:06:54 | 0:06:57 | |
Down the hall, throwing her hat in the ring... | 0:06:57 | 0:07:00 | |
I'd like to put myself forward as project manager for this. | 0:07:00 | 0:07:04 | |
I have got children. | 0:07:04 | 0:07:05 | |
..hairdresser, Charleine. | 0:07:05 | 0:07:07 | |
I read books all the time to my children. | 0:07:07 | 0:07:09 | |
I'm not going to say I have the best vocabulary or best English skills. | 0:07:09 | 0:07:12 | |
People might laugh when they see Charleine with a storybook. | 0:07:12 | 0:07:16 | |
Being a mum, I have an understanding of what I think might work. | 0:07:16 | 0:07:20 | |
It's about creating a really fun book. | 0:07:20 | 0:07:22 | |
For instance, with dinosaurs loves underpants, | 0:07:22 | 0:07:25 | |
the storyline of that was like party pooper wee-wee, | 0:07:25 | 0:07:27 | |
and he was happy that he'd... | 0:07:27 | 0:07:29 | |
So it can be really childish but it's got a punchline. | 0:07:29 | 0:07:32 | |
I think everyone wants you to be PM at the moment, Charleine. | 0:07:32 | 0:07:35 | |
Thank you very much, Team. | 0:07:35 | 0:07:36 | |
Next, create a bestselling story. | 0:07:36 | 0:07:40 | |
Something I thought, do you know, | 0:07:40 | 0:07:41 | |
children at the age of three, they have like a comforter or a blanket | 0:07:41 | 0:07:45 | |
or something and it is letting go of that comforter and the worries of | 0:07:45 | 0:07:48 | |
letting go of that comforter to get them ready to go to school. | 0:07:48 | 0:07:50 | |
It needs to be an adventure. | 0:07:50 | 0:07:52 | |
It is a massive adventure in children's lives. | 0:07:52 | 0:07:54 | |
I've got an idea to put forward, if that's all right. | 0:07:54 | 0:07:57 | |
It was Buzz's quest for honey, so like a bumblebee's first flight. | 0:07:57 | 0:08:00 | |
Then it goes off to collect the honey | 0:08:00 | 0:08:02 | |
from different flowers and meets characters along the way. | 0:08:02 | 0:08:04 | |
Personally, I feel like the bee story could be the most adventurous. | 0:08:04 | 0:08:09 | |
What writing skills have you got? | 0:08:09 | 0:08:12 | |
My degree is in Creative Writing. | 0:08:12 | 0:08:15 | |
Can we do a vote? | 0:08:16 | 0:08:18 | |
Are we voting on the bee takes a trip to produce honey, has an | 0:08:18 | 0:08:22 | |
-adventure on the way, Joseph's idea, can I have hands up for that? -Yeah. | 0:08:22 | 0:08:26 | |
Yep. | 0:08:26 | 0:08:28 | |
Still pinning down a plot... | 0:08:28 | 0:08:31 | |
This story is something to do with a mythical creature surrounded | 0:08:31 | 0:08:34 | |
by other creatures and this creature is different for some reason. | 0:08:34 | 0:08:37 | |
..Sam. | 0:08:37 | 0:08:38 | |
It kind of goes through a moral process of learning something about acceptance. | 0:08:38 | 0:08:42 | |
-We are going round the houses now. -Yes, we are. I agree. | 0:08:42 | 0:08:45 | |
-Keep it simple. As PM, as an overall, what do you reckon? -Erm.... | 0:08:45 | 0:08:49 | |
Now, I... My preference is... | 0:08:49 | 0:08:50 | |
-What do you think? -I like dragons. | 0:08:50 | 0:08:53 | |
-I like dragons! Dragons! -Fun dragons. -Cool, let's have a dragon. | 0:08:53 | 0:08:57 | |
-Maybe he sneezes a lot. -Yeah, he sneezes. | 0:08:57 | 0:09:00 | |
Yeah, I like this idea. | 0:09:00 | 0:09:02 | |
Next door...Charleine concentrates on characters. | 0:09:02 | 0:09:08 | |
I really like the 'where does honey come from' story | 0:09:08 | 0:09:11 | |
-because it's very much like where do butterflies come from. -Yeah. | 0:09:11 | 0:09:15 | |
-So just remember that one point. -Yeah, I've got... | 0:09:15 | 0:09:17 | |
-He needs to go... -Richard. I've got two minutes. | 0:09:17 | 0:09:20 | |
-I just need five seconds. -Richard. | 0:09:20 | 0:09:22 | |
Richard! I'm going to have to stop you. Right... | 0:09:22 | 0:09:25 | |
The thing with Richard is he thinks he's better than everyone. | 0:09:25 | 0:09:29 | |
Richard, I'd like you to be sub team leader. | 0:09:29 | 0:09:32 | |
-So market research side? -Yes. | 0:09:32 | 0:09:34 | |
OK, I would've preferred the other team but that's fine. | 0:09:34 | 0:09:38 | |
The reason why I have put Richard as sub-team leader is because | 0:09:38 | 0:09:41 | |
I know Richard's hard to control and if he didn't feel in power, | 0:09:41 | 0:09:45 | |
he would throw his toys out the pram and not work together in the team. | 0:09:45 | 0:09:49 | |
I would like David to feedback what the focus group says to me. | 0:09:49 | 0:09:54 | |
Cleverly, I've put David to pass the information back to me, because | 0:09:54 | 0:09:57 | |
I don't feel Richard would give me all the correct information. | 0:09:57 | 0:10:01 | |
So I've got Richard who feels he is in power, | 0:10:01 | 0:10:03 | |
but actually David is the one giving me the information back. | 0:10:03 | 0:10:06 | |
11am, the teams divide. | 0:10:09 | 0:10:13 | |
Half head off to create the books. | 0:10:16 | 0:10:18 | |
The moral is about acceptance. | 0:10:18 | 0:10:20 | |
Like a child who is rubbish at rugby but good at chess | 0:10:20 | 0:10:23 | |
-should not be ousted from school. -Yes. | 0:10:23 | 0:10:25 | |
The others get the measure of the market. | 0:10:25 | 0:10:27 | |
I'm used to being on the really important team. | 0:10:29 | 0:10:32 | |
-I've never not been on the... -This is quite important though. | 0:10:32 | 0:10:36 | |
No, but do you know, like, there's the whole book creation, | 0:10:36 | 0:10:39 | |
the design creation. | 0:10:39 | 0:10:41 | |
-I just think that I would be better positioned in a creative team. -Yeah. | 0:10:41 | 0:10:47 | |
For the rest of the team, a West London publishers. | 0:10:49 | 0:10:55 | |
Buzz is going for his first solo flight. | 0:10:55 | 0:10:57 | |
He flies off and bumps into a ladybird. | 0:10:57 | 0:11:00 | |
Working on the words - April. | 0:11:00 | 0:11:03 | |
And then together they fly, | 0:11:03 | 0:11:05 | |
that's when the over-and-under and over-and-under... | 0:11:05 | 0:11:08 | |
Is there something at the end of each sentence so they can read along with their mum? | 0:11:08 | 0:11:13 | |
Then the mum reads that bit and then they say, you say that that. | 0:11:13 | 0:11:16 | |
I'm thinking, swishing and swirling and tumbling and turning. | 0:11:16 | 0:11:19 | |
Does that relate to what the bee is doing? I dunno. | 0:11:19 | 0:11:21 | |
Yes. All the way is like swishing | 0:11:21 | 0:11:23 | |
and swirling and tumbling and turning. | 0:11:23 | 0:11:24 | |
To go over, you can have it doing all that. | 0:11:24 | 0:11:27 | |
GENERAL CHATTER | 0:11:29 | 0:11:31 | |
A children's playgroup. | 0:11:32 | 0:11:34 | |
For Richard, David and Mergim... | 0:11:34 | 0:11:37 | |
Hello, everybody. | 0:11:37 | 0:11:40 | |
Hello, hello! | 0:11:40 | 0:11:41 | |
..a chance to find out if their bee story will fly. | 0:11:41 | 0:11:44 | |
The story is about a bumblebee from start to finish, | 0:11:44 | 0:11:50 | |
how he makes honey. | 0:11:50 | 0:11:53 | |
The rhythm of the book they remember. | 0:11:53 | 0:11:56 | |
-Is rhyming the best way to tell the story in the book? -Yes. | 0:11:56 | 0:11:58 | |
Often, rhyming ones work quite well. | 0:11:58 | 0:12:01 | |
-Hello, can you hear me? -Yes, it's Charlene speaking, who is that? | 0:12:03 | 0:12:08 | |
It's Richard, how you doing? | 0:12:08 | 0:12:10 | |
We wanted to give you some feedback before you made any further decisions. | 0:12:10 | 0:12:13 | |
Can you stop talking one second, Richard. Is David there, please? | 0:12:13 | 0:12:16 | |
You lead the sub-team but I was going to have David | 0:12:16 | 0:12:19 | |
pass all the information back to me, if that's OK. | 0:12:19 | 0:12:21 | |
Charleine, this is really key, | 0:12:22 | 0:12:24 | |
if it rhymes, it'll sell a lot more and a lot easier. | 0:12:24 | 0:12:28 | |
-It should be short, snappy and rhyming, OK? -Guys, get it right. | 0:12:28 | 0:12:32 | |
Bye. Once there was a busy bee | 0:12:32 | 0:12:34 | |
who set out on his first adventure to find some honey. | 0:12:34 | 0:12:37 | |
-But that doesn't rhyme. -To find a pot of honey. Does it not? | 0:12:37 | 0:12:41 | |
-I think it does. -OK. | 0:12:41 | 0:12:43 | |
I feel like, bee, see, flee - | 0:12:43 | 0:12:45 | |
those words sound like they naturally rhyme. | 0:12:45 | 0:12:48 | |
-One syllable. -Not honey. | 0:12:48 | 0:12:49 | |
On the other team, Sam's priority... | 0:12:51 | 0:12:54 | |
So first names, let's all think of names. | 0:12:54 | 0:12:57 | |
What about Snufflegruffle? Can we have Snufflebum or Snifflebottom? | 0:12:57 | 0:13:00 | |
Snifflebottom? | 0:13:00 | 0:13:02 | |
..come up with his character's name. | 0:13:02 | 0:13:04 | |
What about Snottle Dink? | 0:13:04 | 0:13:07 | |
-Snottle Dink? Yeah. -Snottydink? Snottydink? | 0:13:07 | 0:13:11 | |
Snottle... | 0:13:11 | 0:13:13 | |
-Can we try that, please? -Yeah, OK. | 0:13:13 | 0:13:16 | |
-What is your character? -It's a mythical creature that's dragon-like | 0:13:16 | 0:13:20 | |
with maybe some elephant qualities. | 0:13:20 | 0:13:22 | |
Just need to pinpoint exactly where this story is going. Ohhhh! | 0:13:22 | 0:13:27 | |
Oh, my goodness. What if it's that he, he... In this colony, | 0:13:27 | 0:13:33 | |
he... Oh! | 0:13:33 | 0:13:36 | |
What if it's in this colony he is like trying on all their shoes | 0:13:36 | 0:13:39 | |
and their clothes and they don't fit whatever we're calling it, | 0:13:39 | 0:13:42 | |
Ruffle whatever, because he's not the same. | 0:13:42 | 0:13:45 | |
He's too big, too ugly. | 0:13:45 | 0:13:47 | |
So he goes away and he's really sad. | 0:13:47 | 0:13:49 | |
Then he stumbles upon a pair of Rufflebottom shoes. | 0:13:49 | 0:13:52 | |
We've got to try and translate that into something that a five-year-old | 0:13:52 | 0:13:55 | |
would still acknowledge. | 0:13:55 | 0:13:56 | |
They've been in their meeting | 0:13:58 | 0:13:59 | |
for a few hours but they haven't really nailed anything down. | 0:13:59 | 0:14:02 | |
We need to come up with a basic storyline. | 0:14:02 | 0:14:05 | |
Sam just wants to keep talking. | 0:14:05 | 0:14:07 | |
He has created utter confusion because he's not clear on what the | 0:14:07 | 0:14:10 | |
plot is or who the character is, | 0:14:10 | 0:14:13 | |
or why he's called the name he is, or what his journey is going to be. | 0:14:13 | 0:14:16 | |
They have to make this book tonight | 0:14:16 | 0:14:18 | |
and at this stage they haven't got anything to put in the book. | 0:14:18 | 0:14:22 | |
I think we need to start pinpointing what we want to start with. | 0:14:22 | 0:14:25 | |
That's what I'm trying to do. | 0:14:25 | 0:14:27 | |
We get an idea and change it so much | 0:14:27 | 0:14:29 | |
it is a completely new idea every two minutes. | 0:14:29 | 0:14:31 | |
-It's not this hard, I don't think. -It would be so simple, if the rest | 0:14:31 | 0:14:34 | |
of them breathe fire and he breathes water - now we need to | 0:14:34 | 0:14:37 | |
have the clincher where it changes and he does something. | 0:14:37 | 0:14:39 | |
-I agree, we have time to work it out. -Yeah. | 0:14:39 | 0:14:41 | |
It's like a really chirpy, playful bee. | 0:14:43 | 0:14:46 | |
Set on a book about honey - Charleine's team. | 0:14:46 | 0:14:50 | |
Do you want him to be the same size in every illustration? | 0:14:50 | 0:14:54 | |
Yes, the bee the same size but the beekeeper just big. | 0:14:54 | 0:14:57 | |
The drawing of it is perfect. | 0:14:57 | 0:15:00 | |
-Can I ask a quick question? -Yes. | 0:15:00 | 0:15:04 | |
When a bee goes back to the hive, it's for the honeycomb, right? | 0:15:04 | 0:15:08 | |
-Yeah. -Is that right? | 0:15:08 | 0:15:09 | |
Just wanted to check that works in terms of not lying to children. | 0:15:09 | 0:15:14 | |
It is a bit worrying of course, | 0:15:14 | 0:15:16 | |
they don't know the first thing about how honey is made. | 0:15:16 | 0:15:19 | |
It's a very simple way of showing how to make honey, | 0:15:19 | 0:15:21 | |
you can't go into the details of pollination and that. | 0:15:21 | 0:15:24 | |
I'm confused, can you imagine what a three-year-old is going to make of this? | 0:15:24 | 0:15:27 | |
Bizzie got lost after being tossed. | 0:15:27 | 0:15:30 | |
HE SINGS | 0:15:32 | 0:15:34 | |
I think for my own sake, that's a no! | 0:15:34 | 0:15:37 | |
A South London recording studio. | 0:15:37 | 0:15:40 | |
# Busy busy buzz buzz... # | 0:15:40 | 0:15:41 | |
As well as printed copies, | 0:15:41 | 0:15:43 | |
CDs of both books will be produced. | 0:15:43 | 0:15:46 | |
Next job for Charleine's boys - pick a catchy theme tune. | 0:15:46 | 0:15:50 | |
# Busy busy buzz buzz... # | 0:15:50 | 0:15:52 | |
THEY IMPROVISE | 0:15:52 | 0:15:56 | |
# Busy, buzzy bee... # | 0:15:58 | 0:16:01 | |
LAUGHTER AND SHOUTING | 0:16:01 | 0:16:04 | |
-Hi, who am I speaking to? -Richard. | 0:16:05 | 0:16:08 | |
-Would you like me to pass you to David? -Amazing, thank you. | 0:16:08 | 0:16:11 | |
-Have you listened to the music yet? -We have, yes. | 0:16:11 | 0:16:16 | |
What have you thought sounds best? | 0:16:16 | 0:16:19 | |
At the moment we've whittled it down to three songs. | 0:16:19 | 0:16:22 | |
-Why do you think those three? -Because we've listened to them. | 0:16:22 | 0:16:26 | |
Maybe we should just go with your decision then. | 0:16:28 | 0:16:31 | |
-Well, no, I've not listened to it, Richard. -That's the point I was trying to make, Charleine. | 0:16:31 | 0:16:35 | |
What about we make the decision on this one... | 0:16:35 | 0:16:38 | |
-Can I speak to David please, Richard. -Hi, Charlene, | 0:16:38 | 0:16:42 | |
-just trust us on this one and we'll do you proud. -Amazing. | 0:16:42 | 0:16:45 | |
That's exactly what I am wanting, David. | 0:16:45 | 0:16:48 | |
Listen, boys, it's been nice working with you, | 0:16:48 | 0:16:51 | |
but I'm going to go and grab a coffee. | 0:16:51 | 0:16:53 | |
-See you later, mate. -I'll be outside. See you later! | 0:16:53 | 0:16:55 | |
4pm - print deadline looming. | 0:16:57 | 0:17:00 | |
What's the update on the script from the PM team? | 0:17:00 | 0:17:03 | |
Waiting to record Snottydink the audio book, | 0:17:03 | 0:17:06 | |
Brett, Gary and Selina. | 0:17:06 | 0:17:09 | |
Guys, can I just ask, what do you need from me right now? | 0:17:09 | 0:17:12 | |
We're just waiting for the script. | 0:17:12 | 0:17:14 | |
I'm not going to lie, we had a bit of a hiccup. | 0:17:14 | 0:17:16 | |
So until we send you the script, | 0:17:16 | 0:17:17 | |
my idea was you can start working on the song. | 0:17:17 | 0:17:19 | |
I know but for us to have ideas, we need to have it written down first. | 0:17:19 | 0:17:23 | |
We'll use some of the same words as you have used. | 0:17:23 | 0:17:25 | |
We can't write a random song that has no relation. | 0:17:25 | 0:17:28 | |
You'll have it imminently. | 0:17:28 | 0:17:30 | |
-Right, 5-10 minutes? -Yeah. -OK, thanks a lot. Bye. | 0:17:30 | 0:17:34 | |
If we're receiving the script late from the other team, | 0:17:34 | 0:17:38 | |
we don't have any control over how long | 0:17:38 | 0:17:40 | |
we get to work on it, which isn't really fair. | 0:17:40 | 0:17:42 | |
Snottydink came across a fire, the situation was pretty dire. | 0:17:42 | 0:17:46 | |
He calmed his head, | 0:17:46 | 0:17:47 | |
thought on his toes and put out the fire with his nose. | 0:17:47 | 0:17:50 | |
-I love it. -Yay! Guys, we're done. | 0:17:50 | 0:17:52 | |
-We're done. Finally, yeah. -Good. | 0:17:52 | 0:17:55 | |
Script in hand at last. | 0:17:55 | 0:17:57 | |
Because we are running out of time, I'll record this, | 0:17:57 | 0:18:00 | |
I'll read this through, it shouldn't take too long. | 0:18:00 | 0:18:02 | |
I want you guys to go with the sound effects and the additional voices. | 0:18:02 | 0:18:05 | |
-Brett, Gary? -Let's do it. | 0:18:05 | 0:18:07 | |
Achoo! | 0:18:07 | 0:18:09 | |
SHE SOBS | 0:18:09 | 0:18:12 | |
Duck! | 0:18:12 | 0:18:14 | |
Duuuuuuck! | 0:18:14 | 0:18:16 | |
What word is he trying to say? | 0:18:17 | 0:18:19 | |
-Duck. -Duck. | 0:18:19 | 0:18:21 | |
In a Brummie accent! | 0:18:21 | 0:18:23 | |
Dog or duck? | 0:18:23 | 0:18:25 | |
-Duck. -Duck, oh. | 0:18:25 | 0:18:27 | |
He came across flowers that looked rather dry. | 0:18:27 | 0:18:31 | |
And he looked on at the plants | 0:18:31 | 0:18:34 | |
moisture rife... | 0:18:34 | 0:18:36 | |
That line is terrible. | 0:18:37 | 0:18:39 | |
That line shouldn't be in a children's book. | 0:18:39 | 0:18:41 | |
I don't think we should be using words like rife | 0:18:41 | 0:18:43 | |
for three to five-year-olds, so it threw me a bit. | 0:18:43 | 0:18:46 | |
Sam has a degree in literature, | 0:18:46 | 0:18:47 | |
which is amazing and he probably knows a lot about books. | 0:18:47 | 0:18:50 | |
But to my knowledge, | 0:18:50 | 0:18:51 | |
he hasn't actually written or produced or published anything. | 0:18:51 | 0:18:55 | |
A word like rife, I don't think | 0:18:55 | 0:18:56 | |
a three to five-year-old understands the term moisture. | 0:18:56 | 0:18:59 | |
I felt like it was too sophisticated for the target market. | 0:18:59 | 0:19:02 | |
Even some parents might not use that expression. | 0:19:02 | 0:19:05 | |
Sam would use words that not necessarily all of us would put into a children's book. | 0:19:05 | 0:19:09 | |
-But we can't change it now, can we? -I know. | 0:19:09 | 0:19:11 | |
# Swishing and swooping... # | 0:19:11 | 0:19:13 | |
5.15pm. | 0:19:13 | 0:19:14 | |
# Tumbling and turning... # | 0:19:14 | 0:19:16 | |
30 minutes of studio time left. | 0:19:16 | 0:19:18 | |
HE SINGS | 0:19:18 | 0:19:22 | |
-Just make it sound like the wind is saying it. -OK. | 0:19:22 | 0:19:25 | |
-Who am I speaking to? -It's Richard. | 0:19:27 | 0:19:30 | |
I want to hear David swishing and swooshing. | 0:19:30 | 0:19:33 | |
Just leave us to it, please! | 0:19:33 | 0:19:35 | |
OK. Please, Charleine, can we just let us get on with it, please? | 0:19:35 | 0:19:38 | |
No, can I hear David swishing and swooshing? | 0:19:38 | 0:19:42 | |
Swishing and swooshing | 0:19:42 | 0:19:43 | |
Tumbling and turning... | 0:19:43 | 0:19:45 | |
David, do this... | 0:19:45 | 0:19:47 | |
Swishing and swooshing! | 0:19:47 | 0:19:49 | |
Tumbling and turning! | 0:19:49 | 0:19:50 | |
Half an hour, 25 minutes now. | 0:19:50 | 0:19:52 | |
Come on, David, do that. | 0:19:52 | 0:19:54 | |
Swishing and swooshing! | 0:19:54 | 0:19:55 | |
Tumbling and turning! | 0:19:55 | 0:19:57 | |
-Yeah, just go with that, wrap it, man. -Yeah. Excellent. -Let's move on. | 0:19:57 | 0:20:01 | |
Please could you stop asking David to speak to you on the phone | 0:20:01 | 0:20:05 | |
when I'm speaking to you. | 0:20:05 | 0:20:06 | |
Every single time, "Can I speak to David?" | 0:20:06 | 0:20:08 | |
Honestly, what we're doing's really well | 0:20:08 | 0:20:11 | |
and just a little bit frustrating. | 0:20:11 | 0:20:13 | |
I think Charleine absolutely doesn't trust me. | 0:20:13 | 0:20:16 | |
I was basically handcuffed. | 0:20:16 | 0:20:18 | |
I think it's a personal issue and an insecurity issue on her behalf. | 0:20:18 | 0:20:21 | |
There was no ability for me to be a team leader whatsoever. | 0:20:21 | 0:20:24 | |
Deadline approaching. Illustrations yet to be finalised. | 0:20:24 | 0:20:29 | |
What are we doing about his nose colour? | 0:20:29 | 0:20:31 | |
I like purple, that looks good. | 0:20:31 | 0:20:33 | |
Is he not going to get any greener? | 0:20:33 | 0:20:35 | |
Can we try a shade greener, please? | 0:20:35 | 0:20:37 | |
Sorry, he's just a bit minty at the moment. | 0:20:37 | 0:20:39 | |
-No, no. -He is minty, I agree. | 0:20:39 | 0:20:41 | |
The deadlines have been killer. | 0:20:41 | 0:20:43 | |
I'll hold my hands up, we wasted time. | 0:20:43 | 0:20:46 | |
We're having to rush decisions that I wish we didn't have to rush. | 0:20:46 | 0:20:50 | |
Why is this verse two lines long? | 0:20:50 | 0:20:51 | |
-I don't know. It was always like that. -Oh. It is the only one in the whole book that's two lines. | 0:20:51 | 0:20:56 | |
I'm really happy with the way everything looks. | 0:20:56 | 0:20:58 | |
We'll go with the colours exactly as it is. Everyone happy? | 0:20:58 | 0:21:02 | |
-Yeah, yeah. -Let's go. Finalise. | 0:21:02 | 0:21:04 | |
I do think I'll be able to sell the story book. I think it's nice and simple to read. | 0:21:04 | 0:21:09 | |
I'm hoping that we've nailed it | 0:21:09 | 0:21:11 | |
and we've beaten their Shakespeare on the other side. | 0:21:11 | 0:21:14 | |
-Ohhh! Brilliant. -Do you like it? | 0:21:15 | 0:21:17 | |
Yeah. Have we got every page done? You are a genuine princess. | 0:21:17 | 0:21:21 | |
If I'm honest, I haven't lived up to | 0:21:21 | 0:21:23 | |
the expectation I have of myself as project manager. | 0:21:23 | 0:21:26 | |
I'm trying my hardest. I really am. | 0:21:28 | 0:21:30 | |
-Thank you so much. -I'm done. Heart attack. -Thank you. | 0:21:30 | 0:21:33 | |
Proofs delivered, printing begins. | 0:21:34 | 0:21:38 | |
Tomorrow - pitch for a fairy tale ending. | 0:21:39 | 0:21:43 | |
8am. | 0:21:53 | 0:21:56 | |
For each team, 300 books and a chance to check out their finished product. | 0:21:56 | 0:22:03 | |
-Are you excited? -Wow! | 0:22:03 | 0:22:06 | |
-Oh, wow! -I love it! | 0:22:06 | 0:22:08 | |
"Swishing and swooshing, tumbling and turning. | 0:22:08 | 0:22:11 | |
"Will little Bizzie ever make his honey?" | 0:22:11 | 0:22:14 | |
Ohhh! Wow! | 0:22:15 | 0:22:17 | |
Oh, my God! | 0:22:17 | 0:22:19 | |
Look at his little face! | 0:22:19 | 0:22:21 | |
I'm really proud of what everyone's done. | 0:22:21 | 0:22:24 | |
Today, the teams will hit the streets in search of sales, | 0:22:24 | 0:22:27 | |
as well as pitching to clients laid on by Lord Sugar. | 0:22:27 | 0:22:31 | |
The pitch needs to be very fun, enthusiastic. | 0:22:32 | 0:22:35 | |
What are you going to be doing? Are you going to be pitching? | 0:22:35 | 0:22:38 | |
Yes, I'm going to be pitching. | 0:22:38 | 0:22:40 | |
You're definitely going to do the pitch, are you sure? | 0:22:40 | 0:22:43 | |
-I'm doing the pitch, yeah. -The thing is, OK. -Yeah. | 0:22:43 | 0:22:46 | |
I don't think Charleine should pitch. | 0:22:46 | 0:22:48 | |
She actually gets really flustered. | 0:22:48 | 0:22:51 | |
She gets nervous and then she can't...decide what to say, | 0:22:51 | 0:22:54 | |
so she stumbles on her words. | 0:22:54 | 0:22:56 | |
I pitch all the time. I won the contract for the biggest fast-food | 0:22:56 | 0:23:00 | |
retailer for the Olympics, OK? | 0:23:00 | 0:23:02 | |
You don't have to choose yourself. | 0:23:02 | 0:23:03 | |
I, I am going with it. | 0:23:03 | 0:23:05 | |
I wouldn't say that English is my strongest point, | 0:23:05 | 0:23:09 | |
however, I don't think I'm that bad of a speaker. | 0:23:09 | 0:23:12 | |
I want to prove to people that I can do something out of my comfort zone. | 0:23:12 | 0:23:17 | |
Right, myself, Joseph and David are going to go and do the pitch | 0:23:17 | 0:23:20 | |
and I'll send the rest of you to do the selling. | 0:23:20 | 0:23:23 | |
Richard, I'm going to keep yourself today as sub-team leader, | 0:23:23 | 0:23:27 | |
definitely a full hundred percent faith in you leading this one. | 0:23:27 | 0:23:31 | |
-So are you going to allow me to lead it today? -Yeah, definitely. | 0:23:31 | 0:23:35 | |
Time to divide up the Snottydink's sales team. | 0:23:37 | 0:23:40 | |
Initial thoughts for breaking the teams up were, as such, I wanted | 0:23:40 | 0:23:44 | |
Natalie and myself to do the pitch to the national book retailer | 0:23:44 | 0:23:47 | |
because Natalie has experience with this particular book retailer. | 0:23:47 | 0:23:51 | |
SHE COUGHS | 0:23:51 | 0:23:52 | |
I'm just concerned that if I stand up there to do a pitch, | 0:23:52 | 0:23:55 | |
and go croaky or cough, I'll look ridiculous. | 0:23:55 | 0:23:57 | |
Originally, I was going to pitch to one of the retailers | 0:23:57 | 0:24:00 | |
because I've worked with them before in a previous job. | 0:24:00 | 0:24:02 | |
I've looked after their account. I spent time working in their store, | 0:24:02 | 0:24:05 | |
but it's probably not a good idea for me to pitch in case | 0:24:05 | 0:24:08 | |
I have a coughing fit or completely lose my voice in the middle. | 0:24:08 | 0:24:10 | |
-So would you prefer to sell to trades? -I think I'd feel more comfortable doing that. | 0:24:10 | 0:24:14 | |
-So Brett, Scott and Natalie. You're going to trade. Perfect. -OK. | 0:24:14 | 0:24:17 | |
9am. | 0:24:20 | 0:24:22 | |
Teams head off. | 0:24:22 | 0:24:24 | |
Preparing the sales pitch for Snottydink... | 0:24:24 | 0:24:27 | |
We want to talk firstly about the singing...and it's rhyming... | 0:24:27 | 0:24:31 | |
..Sam. | 0:24:31 | 0:24:33 | |
Younger children can have an aural appreciation... | 0:24:33 | 0:24:36 | |
Once you finish what you're doing, | 0:24:36 | 0:24:38 | |
-then I just finish off with the pricing? -Yes, absolutely. | 0:24:38 | 0:24:41 | |
We think it's important to be educated morally, AND in a literal sense, but also to have fun. | 0:24:41 | 0:24:45 | |
Gathering feedback at a playgroup... | 0:24:48 | 0:24:50 | |
Hello, you guys all right? | 0:24:50 | 0:24:53 | |
..the rest of the team. | 0:24:53 | 0:24:54 | |
All right, is everybody ready? | 0:24:54 | 0:24:56 | |
We're going to play the audio book. We're going to go from the start. | 0:24:56 | 0:24:59 | |
'He looked in the cupboard for a quell to his sneezing. | 0:24:59 | 0:25:03 | |
'He was coughing and shaking, so hot and then freezing. | 0:25:03 | 0:25:08 | |
'As he looked on at the plants moisture rife, | 0:25:08 | 0:25:12 | |
'One huge sneeze gave them a new lease of life.' | 0:25:12 | 0:25:16 | |
There are some words in here, such as "quell", | 0:25:17 | 0:25:20 | |
-which for the younger readers... -Yeah. | 0:25:20 | 0:25:22 | |
..they're not going to understand what they mean. | 0:25:22 | 0:25:24 | |
Words like "ado" and "rife" and "moisture rife", | 0:25:24 | 0:25:27 | |
I didn't even understand what that meant myself. | 0:25:27 | 0:25:30 | |
Foyles - world-famous bookstore with over 200,000 titles | 0:25:31 | 0:25:36 | |
on four miles of shelving, | 0:25:36 | 0:25:39 | |
a chance to clinch a high-volume sale for Snottydink. | 0:25:39 | 0:25:44 | |
We're about to go into the pitch. I just wanted to get | 0:25:44 | 0:25:46 | |
some quick feedback from you from the focus group. | 0:25:46 | 0:25:48 | |
Some of them thought the writing was quite poor, | 0:25:48 | 0:25:50 | |
but they mentioned some of the words were too complex for the children. | 0:25:50 | 0:25:53 | |
OK. Erm... | 0:25:53 | 0:25:56 | |
Just sell it as a product that is a great book for the children | 0:25:56 | 0:25:59 | |
to learn as they get older to read. | 0:25:59 | 0:26:01 | |
-Hi. -Hello, my name is Sam. -Nice to meet you. Jasper. -Louise. | 0:26:02 | 0:26:06 | |
So Snottydink is a children's book | 0:26:06 | 0:26:08 | |
aimed at the three-to-five age range. | 0:26:08 | 0:26:10 | |
Some of the words are slightly sophisticated, | 0:26:10 | 0:26:12 | |
but we need to have one or two words that the children won't | 0:26:12 | 0:26:15 | |
understand because otherwise a book doesn't help with learning. | 0:26:15 | 0:26:17 | |
I'm impressed by the visuals inside. | 0:26:17 | 0:26:21 | |
-Yes. -I like the rhyming. | 0:26:21 | 0:26:23 | |
-I think that works. You have to cross different markets. -Absolutely. | 0:26:23 | 0:26:26 | |
The kids and the parents, reading it over and over. | 0:26:26 | 0:26:29 | |
We wanted to create something that was universal. | 0:26:29 | 0:26:32 | |
How would you feel about potentially taking 150 units off us | 0:26:32 | 0:26:36 | |
at £4.20 per unit? | 0:26:36 | 0:26:37 | |
Obviously, if you wanted to take less than that, | 0:26:37 | 0:26:41 | |
50 copies would be £3.50 per unit. | 0:26:41 | 0:26:44 | |
We'd like to take the 50 from you. | 0:26:44 | 0:26:47 | |
'In terms of Selina's negotiation,' | 0:26:47 | 0:26:48 | |
there wasn't any negotiation. | 0:26:48 | 0:26:50 | |
It was straightaway 50 units at that price. | 0:26:50 | 0:26:52 | |
I think we could have got 100 out of them, yeah. | 0:26:52 | 0:26:55 | |
I know, but if someone asks for 65 copies | 0:26:55 | 0:26:57 | |
and we have to times 65 by £3.90, for example. | 0:26:57 | 0:27:00 | |
-That's what I'm saying, I'm not amazing at mental arithmetic. -Right. | 0:27:00 | 0:27:04 | |
Well, this is, I suppose, why we establish the prices in advance. | 0:27:04 | 0:27:08 | |
On the way to their first appointment, | 0:27:11 | 0:27:13 | |
Charleine, Joseph and David. | 0:27:13 | 0:27:15 | |
What I will say is key, Charleine, is if you don't capture them within | 0:27:15 | 0:27:19 | |
-the first ten seconds... -I will do. -..they'll switch off. -I will do. | 0:27:19 | 0:27:21 | |
On Piccadilly, Europe's largest bookshop, | 0:27:21 | 0:27:25 | |
Waterstones' flagship store. | 0:27:25 | 0:27:28 | |
Stepping forward, project manager Charleine. | 0:27:28 | 0:27:33 | |
The storybook is based on an adventure story. | 0:27:33 | 0:27:36 | |
The storyline we came along with Joseph, we had a great girl | 0:27:36 | 0:27:41 | |
with us that managed to put the words in...in into contents for us. | 0:27:41 | 0:27:46 | |
We're just going to read you through the storybook. | 0:27:47 | 0:27:51 | |
"Swishing and swooshing, tumbling and turning, | 0:27:51 | 0:27:55 | |
"will little Bizzie ever make his honey?" | 0:27:55 | 0:27:57 | |
I think that it could come across as a bit cringey. | 0:27:59 | 0:28:03 | |
I feel it is quite confused, some of the rhyming does get in the way, | 0:28:03 | 0:28:06 | |
so I don't think I would be happy stocking it in our stores. | 0:28:06 | 0:28:10 | |
-OK, well, thank you very much for your feedback. -Cheers. -Bye-bye. | 0:28:10 | 0:28:14 | |
Considering Charleine wrote a large part of the book, she stumbled. | 0:28:14 | 0:28:18 | |
It was a little embarrassing. | 0:28:18 | 0:28:20 | |
She just didn't really engage with the audience | 0:28:20 | 0:28:23 | |
and I think that was her downfall to a certain extent. | 0:28:23 | 0:28:26 | |
Really disappointing, isn't it? | 0:28:26 | 0:28:27 | |
-Let's learn from it. -We can do this. We have to do it. | 0:28:27 | 0:28:31 | |
The rest of the team... | 0:28:32 | 0:28:34 | |
-Can you guys dance, yeah? -Buzz, buzz, buzz! | 0:28:34 | 0:28:38 | |
..at a kid-friendly cafe, test out Bizzie Bee. | 0:28:38 | 0:28:42 | |
Yay! Well done. | 0:28:42 | 0:28:44 | |
If I can have first impressions. | 0:28:44 | 0:28:47 | |
I think it looks like it might have been produced by kids at school. | 0:28:47 | 0:28:51 | |
It looks a little bit more like the books for my eight-month-old. | 0:28:51 | 0:28:55 | |
With the focus group unconvinced, Mergim is undefeated. | 0:28:55 | 0:28:58 | |
Madam, is there anything I could do to convince you to buy | 0:28:58 | 0:29:02 | |
-a few of my books? -I'll buy three for a tenner. | 0:29:02 | 0:29:05 | |
There you go. | 0:29:05 | 0:29:07 | |
First sale to the cafe owner. | 0:29:07 | 0:29:08 | |
-All right, thank you. -Cheers now. Bye-bye. | 0:29:08 | 0:29:12 | |
Mate, that was a cheeky little deal. Well done. | 0:29:12 | 0:29:16 | |
East London. | 0:29:17 | 0:29:19 | |
Nat, we're on the way to yours now. | 0:29:19 | 0:29:21 | |
In - bang, bang - this is what we do, this is our book. | 0:29:21 | 0:29:25 | |
Pushing Snottydink to independent shops - Scott, Brett...and Natalie. | 0:29:25 | 0:29:30 | |
Hello. | 0:29:30 | 0:29:31 | |
What do you look for when you buy a book for here? | 0:29:31 | 0:29:34 | |
Erm, I guess good sellers, really. | 0:29:34 | 0:29:36 | |
We haven't got anything that's currently popular, | 0:29:36 | 0:29:39 | |
but we've got Snottydink. | 0:29:39 | 0:29:42 | |
So do you get many parents in here who bring their children in? | 0:29:42 | 0:29:44 | |
We think it could be applicable to quite a wide age group. | 0:29:46 | 0:29:50 | |
We wouldn't sell that many, to be honest. | 0:29:50 | 0:29:53 | |
It's a limited edition. You're not going to get this anywhere else. | 0:29:53 | 0:29:56 | |
You're the only person around this area who's going to have probably | 0:29:56 | 0:29:59 | |
the best children's book, I don't know, on the market right now. | 0:29:59 | 0:30:02 | |
I think it ties in with everything that you've got here, the age group. | 0:30:02 | 0:30:06 | |
-It's also a great book for anyone over that age. -OK, we can take ten. | 0:30:06 | 0:30:09 | |
That's great. Thank you. | 0:30:09 | 0:30:10 | |
'I wanted to sell all of them in one go,' | 0:30:10 | 0:30:12 | |
but it has kind of opened my eyes up to... | 0:30:12 | 0:30:14 | |
It's going to be a lot of small units | 0:30:14 | 0:30:17 | |
sold to independent bookstores. | 0:30:17 | 0:30:19 | |
Natalie was a little bit subdued and I didn't feel confident with | 0:30:19 | 0:30:23 | |
her pitch, so it was actually a little bit tougher than I thought. | 0:30:23 | 0:30:27 | |
Piccadilly - where Bizzie Bee failed to sell. Up next, Snottydink. | 0:30:29 | 0:30:36 | |
I think you've done well. | 0:30:36 | 0:30:38 | |
I like how it looks quite strong and visually eye-catching. | 0:30:38 | 0:30:42 | |
-15 copies at £3.85. -Thanks ever so much for your time today. | 0:30:42 | 0:30:45 | |
Pitch over, still to shift, 265 copies. | 0:30:45 | 0:30:50 | |
-I want to sell every copy. -Yeah. -Yeah. -I really want to. -Yeah. | 0:30:50 | 0:30:54 | |
Because everyone loves the book. There's seven of us in this team. | 0:30:54 | 0:30:57 | |
-I think it's doable. -Yeah. -Mm-hm. | 0:30:57 | 0:30:59 | |
Still to make a sale... | 0:31:02 | 0:31:03 | |
Hi. Pleasure to meet you. I'm Charleine. | 0:31:03 | 0:31:06 | |
..last chance to sell in bulk for Charleine, David and Joseph. | 0:31:06 | 0:31:10 | |
The storybook is about an insect, the book teaches children about | 0:31:10 | 0:31:16 | |
their enthusiasm and encouragement and passion | 0:31:16 | 0:31:19 | |
to get to their end goal. | 0:31:19 | 0:31:21 | |
So, it ticks a lot of boxes, it's bright, it's colourful. | 0:31:21 | 0:31:25 | |
We're thinking we would like to go for 25 of the book. | 0:31:25 | 0:31:28 | |
OK, we'll be happy to do a deal with 25 books. That will be £3.50. | 0:31:28 | 0:31:32 | |
Is there any way we could push you higher on the quantities? | 0:31:32 | 0:31:35 | |
I really, really think that 50 would be a better number to work with. | 0:31:35 | 0:31:38 | |
I think 25 is our final number. | 0:31:38 | 0:31:40 | |
'The pitch was a bit of a mess. | 0:31:40 | 0:31:42 | |
'David was weak when it came to negotiations.' | 0:31:42 | 0:31:45 | |
I think you've got to keep trying, be as cheeky as possible. | 0:31:45 | 0:31:48 | |
I don't like hearing the word "no" in anything in life. | 0:31:48 | 0:31:52 | |
-We've got a lot of products to shift. -Yeah, I know. | 0:31:52 | 0:31:55 | |
And that's one of our main retailers gone. | 0:31:55 | 0:31:58 | |
Hi, it's Charleine speaking. We haven't been... | 0:31:58 | 0:32:01 | |
Well, we've done all right, we sold only 25. | 0:32:01 | 0:32:04 | |
-25? -Yeah. | 0:32:06 | 0:32:08 | |
'It's not good enough.' | 0:32:08 | 0:32:10 | |
The other team needs to sell more. Charleine should have listened to me | 0:32:10 | 0:32:13 | |
when I said that I was a really good pitch | 0:32:13 | 0:32:15 | |
and I've got a proven track record, | 0:32:15 | 0:32:17 | |
so I should have been there, winning this task for us. | 0:32:17 | 0:32:19 | |
Hackney, East London. | 0:32:22 | 0:32:23 | |
Working out discounts for Snottydink... | 0:32:23 | 0:32:26 | |
Recommended retail price will be £6.99. | 0:32:26 | 0:32:28 | |
..Brett. | 0:32:28 | 0:32:30 | |
If you buy under nine or up to nine, it's £4.89 per unit. | 0:32:30 | 0:32:35 | |
Natalie, write down the stem points | 0:32:35 | 0:32:38 | |
cos they are crucial in negotiations. | 0:32:38 | 0:32:41 | |
Another chance to make a sale... | 0:32:41 | 0:32:43 | |
Hi, it's lovely to meet you. | 0:32:43 | 0:32:44 | |
..for Natalie. | 0:32:44 | 0:32:45 | |
So, it's called Snottydink. | 0:32:45 | 0:32:47 | |
He's an elephant-dragon hybrid. | 0:32:47 | 0:32:49 | |
The retail price will be 6.99, | 0:32:49 | 0:32:52 | |
so we'd be looking at you making a £2.10 profit on each book. | 0:32:52 | 0:32:54 | |
OK, I deal in percentages, what's the percentage? | 0:32:54 | 0:32:57 | |
-What do you want to know? -My discount percentage, | 0:32:57 | 0:33:00 | |
which allows me to determine my profit margin. | 0:33:00 | 0:33:04 | |
-OK. Let me have a think. -Nat, do you want to carry on with it? -Yeah. | 0:33:04 | 0:33:08 | |
-I'm fine with that. Erm... -I... Sorry, sorry, absolutely, carry on. | 0:33:08 | 0:33:11 | |
Do you know what, guys? | 0:33:11 | 0:33:12 | |
I'm going to stop you here. I don't think this is for Hackney. | 0:33:12 | 0:33:14 | |
I feel really confident if you just take two, you will sell both | 0:33:14 | 0:33:17 | |
and make a profit, so you've got nothing to lose. | 0:33:17 | 0:33:19 | |
-I'm digging in my heels, I'm sorry. -You don't think it would suit you? | 0:33:19 | 0:33:22 | |
-That's a shame. -Thank you so much for your time. Cheers. | 0:33:22 | 0:33:25 | |
Well, that was a waste of time. | 0:33:25 | 0:33:26 | |
A waste of time. | 0:33:28 | 0:33:29 | |
Natalie was supposed to lead the pitch, but she did a terrible job. | 0:33:29 | 0:33:32 | |
She didn't engage with the customer. She didn't know the figures. | 0:33:32 | 0:33:35 | |
Frankly, it was a disaster. | 0:33:35 | 0:33:39 | |
So, bus. | 0:33:39 | 0:33:41 | |
With all his big pitches over... | 0:33:42 | 0:33:45 | |
We have three and a half hours left and 85 books to sell. | 0:33:45 | 0:33:50 | |
..Sam heads to specialist book haven, Charing Cross. | 0:33:50 | 0:33:54 | |
Round this area, it is a slight risk. | 0:33:55 | 0:33:58 | |
If you take that side, I'll take this side. | 0:33:59 | 0:34:02 | |
Oh, so many bookstores! | 0:34:02 | 0:34:04 | |
I have never handled in this shop a book with a CD or a DVD. | 0:34:07 | 0:34:13 | |
-We don't handle new books in here. -No, it is very rare. | 0:34:13 | 0:34:16 | |
I mean, it's a different kind of rare, but it is limited edition. | 0:34:16 | 0:34:20 | |
-For our clients, I think it's the other end of the spectrum. -OK. | 0:34:20 | 0:34:24 | |
That went well(!) | 0:34:24 | 0:34:27 | |
One hour left to sell. | 0:34:27 | 0:34:30 | |
-I can go £3.80. -12 at £3.80. OK. -Thank you. | 0:34:30 | 0:34:35 | |
The final push. | 0:34:35 | 0:34:37 | |
-It's 20 units for -£4. Yes. | 0:34:37 | 0:34:38 | |
-Brilliant. Fantastic. -Good luck. -Have a lovely day. | 0:34:38 | 0:34:41 | |
-Thank you. £3.75. -Thank you. -Thank you. -Thank you. | 0:34:41 | 0:34:45 | |
10 books for £44. | 0:34:45 | 0:34:47 | |
Yeah. | 0:34:47 | 0:34:48 | |
20 minutes left. | 0:34:48 | 0:34:50 | |
Pedestrians, out of the way. | 0:34:50 | 0:34:53 | |
For both teams, last chance of a sale. | 0:34:53 | 0:34:55 | |
Rainforest Cafe just there, guys. | 0:34:55 | 0:34:58 | |
Right, let's do this. | 0:34:58 | 0:34:59 | |
So I think this is a brilliant thing to bring in, really suit your shop. | 0:34:59 | 0:35:03 | |
-The cost for yourself would be £4.20. -It's a nice little book. | 0:35:03 | 0:35:07 | |
-What can you do me on the price? -If we're able to go over 100 units, | 0:35:07 | 0:35:11 | |
we'd be able to bring it down to £3. | 0:35:11 | 0:35:13 | |
Do we have a deal? | 0:35:13 | 0:35:14 | |
-Deal. -Deal. We have a deal. | 0:35:15 | 0:35:17 | |
SHE SQUEALS | 0:35:18 | 0:35:20 | |
We're under severe time constraint. | 0:35:23 | 0:35:26 | |
How do you feel about taking a larger quantity from us? | 0:35:26 | 0:35:29 | |
As time runs out, prices tumble. | 0:35:29 | 0:35:32 | |
-So I'd be giving you £1.75 a copy? -Mm-hm. | 0:35:32 | 0:35:34 | |
-Um, but if we do that, I'll take the lot. -ALL: Yay! | 0:35:34 | 0:35:38 | |
This will be the best purchase you've made all year. | 0:35:38 | 0:35:41 | |
It's like giving birth to a child | 0:35:41 | 0:35:43 | |
and someone offering you £2 for it. | 0:35:43 | 0:35:45 | |
I've never given birth, obviously, so... | 0:35:45 | 0:35:47 | |
Selling your baby for £2, God, what a heartless mother I am. | 0:35:47 | 0:35:51 | |
-We sold out. -Yes, we sold out. | 0:35:52 | 0:35:54 | |
Not at the best price, but we sold out. | 0:35:54 | 0:35:56 | |
Tonight, takings will be totalled. | 0:35:58 | 0:36:01 | |
Tomorrow in the boardroom, the final chapter. | 0:36:01 | 0:36:05 | |
You can go through to the boardroom now. | 0:36:20 | 0:36:22 | |
-Good morning. -ALL: Good morning, Lord Sugar. | 0:36:38 | 0:36:41 | |
Well, this process, of course, is not a children's story. | 0:36:41 | 0:36:44 | |
One of you will not be living happily ever after | 0:36:44 | 0:36:46 | |
by the time we're finished today. | 0:36:46 | 0:36:49 | |
Now, Connexus, Sam, you're renowned as being a wordsmith, | 0:36:49 | 0:36:54 | |
so I made a very strong suggestion | 0:36:54 | 0:36:56 | |
that you might wish to consider being the project manager. | 0:36:56 | 0:37:00 | |
So I was waiting for you to come out of your Hungry Caterpillar thing | 0:37:00 | 0:37:05 | |
-and turning into a butterfly. -I had a fantastic team. | 0:37:05 | 0:37:08 | |
I really enjoyed managing them and creating together. | 0:37:08 | 0:37:11 | |
-We've got this name, Snottydink. Is that right? -Yeah, that's correct. | 0:37:11 | 0:37:15 | |
I heard from Karren that you were agonising for hours over this. | 0:37:15 | 0:37:20 | |
Yes, that's correct, Lord Sugar, | 0:37:20 | 0:37:22 | |
because I think that all good stories have good plot | 0:37:22 | 0:37:24 | |
but maybe some...a moral focus or something like that | 0:37:24 | 0:37:27 | |
and I thought that was important to get in there. | 0:37:27 | 0:37:30 | |
You did over-intellectualise it and at times I felt | 0:37:30 | 0:37:32 | |
I was watching you try to write the sequel to King Lear. | 0:37:32 | 0:37:36 | |
Yes, and I've apologised to my team for that. | 0:37:36 | 0:37:38 | |
I take full responsibility for that. | 0:37:38 | 0:37:41 | |
Not decisive, is that what you're saying? You find it hard | 0:37:41 | 0:37:44 | |
-to make a decision? -No, I wouldn't say I'm not decisive. | 0:37:44 | 0:37:46 | |
I take a long time to come to a decision but once I've made one... | 0:37:46 | 0:37:49 | |
You see, in business, timelines can kill you if you don't stick to them. | 0:37:49 | 0:37:52 | |
Admittedly, it didn't fall into place as quickly | 0:37:52 | 0:37:55 | |
as I had anticipated. We basically wanted this idea of acceptance | 0:37:55 | 0:37:59 | |
coming through as the moral, so we wanted a character... | 0:37:59 | 0:38:02 | |
Initially the first thing I said was... | 0:38:02 | 0:38:04 | |
-I can see why he took three hours. -Yeah. | 0:38:04 | 0:38:05 | |
I've got a note here from Karren that the main character is a monster | 0:38:05 | 0:38:09 | |
that lives a life of isolation until society learns to live with it. | 0:38:09 | 0:38:14 | |
Sounds like the biography of Piers Morgan. | 0:38:14 | 0:38:17 | |
I've got words in this book like "dire", "quell" and "ado". | 0:38:19 | 0:38:23 | |
What three-to-five-year-olds know what those words are? | 0:38:23 | 0:38:26 | |
Some of the more typical nursery rhymes | 0:38:26 | 0:38:29 | |
have slightly more advanced language in them than some of the books | 0:38:29 | 0:38:32 | |
on present-day shelves for three-to-five-year-olds. | 0:38:32 | 0:38:35 | |
What did you read when you were three to five years old - | 0:38:35 | 0:38:38 | |
War And Peace? | 0:38:38 | 0:38:39 | |
So let's swing into day two. | 0:38:39 | 0:38:42 | |
In the independent retailer, there was... | 0:38:42 | 0:38:44 | |
Sam and Selina did most of the talking. | 0:38:44 | 0:38:46 | |
So I pitched to the independent retailer. | 0:38:46 | 0:38:48 | |
They seemed to be really on board | 0:38:48 | 0:38:50 | |
-with the product. They bought 50. -Good. | 0:38:50 | 0:38:53 | |
I understand, Natalie, that you had a little problem with | 0:38:53 | 0:38:56 | |
-one of the pitches. -Yeah, it didn't go very well. | 0:38:56 | 0:38:59 | |
-I'll be the first to admit that. -SHE COUGHS | 0:38:59 | 0:39:01 | |
- Couldn't have been any worse. - OK. | 0:39:01 | 0:39:04 | |
-Why is that, then? Nerves or what? -I was feeling terrible all day. | 0:39:04 | 0:39:07 | |
That's why I didn't go with Sam to do the pitches. | 0:39:07 | 0:39:10 | |
I didn't think it was appropriate for me to be stood there, pitching, | 0:39:10 | 0:39:13 | |
while I was coughing, spluttering, sneezing. | 0:39:13 | 0:39:15 | |
-It was a bit better throughout the day. -Mmm. | 0:39:15 | 0:39:17 | |
Right, now, Versatile. Charleine, I understand you're the PM. | 0:39:20 | 0:39:22 | |
Yes, Lord Sugar. | 0:39:22 | 0:39:24 | |
I seen this as a task that needed a lot of different elements to it | 0:39:24 | 0:39:29 | |
-and I really wanted to try and bring everything together. -OK. | 0:39:29 | 0:39:32 | |
Joseph, you thought of the bee. | 0:39:32 | 0:39:34 | |
Basically, it was a bee along a journey | 0:39:34 | 0:39:36 | |
that met a couple of characters, | 0:39:36 | 0:39:38 | |
went through a few different scenarios | 0:39:38 | 0:39:40 | |
and then finally at the end made the honey. | 0:39:40 | 0:39:41 | |
"The Bizzie Bee was swishing and swooshing, tumbling and turning..." | 0:39:41 | 0:39:45 | |
-Yeah? -Swishing and swooshing, tumbling and turning. | 0:39:45 | 0:39:47 | |
Lucky it wasn't an adult book | 0:39:47 | 0:39:48 | |
cos it sounds like it's pissed, actually. | 0:39:48 | 0:39:51 | |
Erm, you, Charleine, you made Richard the sub-team leader, | 0:39:53 | 0:39:57 | |
but yet when you wanted to communicate with the sub-team | 0:39:57 | 0:40:00 | |
you wanted to speak to David most of the time. | 0:40:00 | 0:40:02 | |
I knew by having him as sub-team leader that... | 0:40:02 | 0:40:05 | |
Did you just make him the sub-team leader because you know | 0:40:05 | 0:40:07 | |
his character - just to shut him up and keep him quiet, | 0:40:07 | 0:40:09 | |
give him a title or what? | 0:40:09 | 0:40:11 | |
-Yeah, I... -Yeah? -Kind of, Lord Sugar. | 0:40:11 | 0:40:13 | |
I thought that by putting him as sub-team leader, | 0:40:13 | 0:40:16 | |
he would feel that he's got control. | 0:40:16 | 0:40:18 | |
I think he works better when he is a leader and wants to achieve more, | 0:40:18 | 0:40:22 | |
whereas if he's just left as part of the team, | 0:40:22 | 0:40:25 | |
I think that there would be hold-ups. | 0:40:25 | 0:40:27 | |
I would tell Charleine what she wanted to know | 0:40:27 | 0:40:30 | |
and then she would ask to speak to David, and David would | 0:40:30 | 0:40:32 | |
-repeat exactly... -What is it about you that you seem to, um, | 0:40:32 | 0:40:36 | |
alienate people? Is it because it's all about Richard? | 0:40:36 | 0:40:39 | |
You want to do everything yourself? | 0:40:39 | 0:40:42 | |
No, I don't think so. I don't think that I get on with everybody, | 0:40:42 | 0:40:45 | |
but that's business, that's life. | 0:40:45 | 0:40:48 | |
He was a fantastic sub-team leader. I know some people might be shocked | 0:40:48 | 0:40:51 | |
about me mentioning this, | 0:40:51 | 0:40:53 | |
but I really did enjoy working under Richard. | 0:40:53 | 0:40:56 | |
RICHARD CHUCKLES | 0:40:56 | 0:40:57 | |
Mergim made an absolute blinder. He actually sold to the focus group. | 0:40:57 | 0:41:01 | |
Where you had the focus group... You got a deal there, did you? | 0:41:01 | 0:41:04 | |
It was brilliant. Really, really good. | 0:41:04 | 0:41:06 | |
Very opportunistic, that was good | 0:41:06 | 0:41:08 | |
to take advantage of the situation that you were in, yeah. | 0:41:08 | 0:41:10 | |
Now, I understand that, Charleine, | 0:41:10 | 0:41:13 | |
you went to the first national retailer...yeah? | 0:41:13 | 0:41:16 | |
-Yes. -And according to Claude, it didn't go too well. | 0:41:16 | 0:41:19 | |
You misread who you were selling to. | 0:41:19 | 0:41:22 | |
You had, perhaps, | 0:41:22 | 0:41:23 | |
the wrong team presenting to those hard-nosed buyers. | 0:41:23 | 0:41:27 | |
And I heard it was pretty poor. | 0:41:27 | 0:41:29 | |
Pretty poor to such an extent that they didn't give you any orders. | 0:41:29 | 0:41:32 | |
-Right? -No, Lord Sugar, they didn't want to buy any books. | 0:41:34 | 0:41:38 | |
You may have a disagreement or dislike of someone like Richard, | 0:41:38 | 0:41:41 | |
but I think one thing he has done is demonstrated in the past few weeks | 0:41:41 | 0:41:46 | |
that he can sell, and you needed to take your strongest pitcher | 0:41:46 | 0:41:49 | |
to the most professional people that you were pitching to, | 0:41:49 | 0:41:53 | |
and you didn't. Bad management decision that, I think. | 0:41:53 | 0:41:56 | |
You went to the other very large retailer. You didn't do very well. | 0:41:57 | 0:42:01 | |
As soon as they came up with the 25, David started to negotiate price, | 0:42:01 | 0:42:04 | |
so it's very hard to then turn it round and get them to take | 0:42:04 | 0:42:07 | |
more of the quantity. But I tried and tried and tried... | 0:42:07 | 0:42:10 | |
But they still only got 25. It's not a lot, is it? | 0:42:10 | 0:42:12 | |
For a big retailer of that size. | 0:42:12 | 0:42:14 | |
OK, well, I think it's time to see how many of these books we sold. | 0:42:14 | 0:42:19 | |
Claude, let's hear how Versatile got on, shall we? | 0:42:22 | 0:42:25 | |
Versatile sold... | 0:42:25 | 0:42:27 | |
210 books. | 0:42:27 | 0:42:30 | |
The total sales were £690... | 0:42:30 | 0:42:33 | |
and 10 pence. | 0:42:33 | 0:42:35 | |
And, Karren...Connexus... | 0:42:36 | 0:42:38 | |
Snottydink... | 0:42:38 | 0:42:39 | |
sold 205 books. | 0:42:39 | 0:42:41 | |
Total sales... | 0:42:43 | 0:42:44 | |
..£587... | 0:42:45 | 0:42:47 | |
and 25 pence. | 0:42:47 | 0:42:49 | |
So, Versatile, you've won by £102. | 0:42:50 | 0:42:54 | |
There's got to be a story there somewhere. | 0:42:54 | 0:42:56 | |
-CLAUDE: -It's worth saying, Alan, | 0:42:56 | 0:42:58 | |
that Charleine pulled it round at the end, | 0:42:58 | 0:43:01 | |
and she sold some 125 books. | 0:43:01 | 0:43:04 | |
Well done, seems that it was an 11th-hour win. | 0:43:04 | 0:43:07 | |
You'll be delighted to know that I'm sending you to a library... | 0:43:07 | 0:43:11 | |
LAUGHTER | 0:43:11 | 0:43:12 | |
Oh, Lord Sugar... | 0:43:12 | 0:43:14 | |
Don't look too disappointed... It's a private members' club | 0:43:14 | 0:43:17 | |
where the award-winning magician Ben Hanlin is going to conjure up | 0:43:17 | 0:43:21 | |
some fun for you. Enjoy it. They might make... | 0:43:21 | 0:43:25 | |
Mergim disappear... | 0:43:25 | 0:43:26 | |
LAUGHTER | 0:43:26 | 0:43:28 | |
And I'll see you on the next task, OK? | 0:43:28 | 0:43:29 | |
ALL: Thank you, Lord Sugar. | 0:43:29 | 0:43:31 | |
LAUGHTER | 0:43:34 | 0:43:36 | |
Well...Sam...it's simply down to numbers. | 0:43:44 | 0:43:47 | |
We'll discuss it in greater detail shortly, | 0:43:47 | 0:43:50 | |
and as you know, at least one of you will be leaving | 0:43:50 | 0:43:53 | |
the process today. OK? Off you go. | 0:43:53 | 0:43:55 | |
ALL: Thank you, Lord Sugar. | 0:43:55 | 0:43:57 | |
After you, Gary, don't worry. | 0:43:58 | 0:44:00 | |
This is a blank deck of cards. Charleine... | 0:44:03 | 0:44:05 | |
write your name. Nice and big on there. | 0:44:05 | 0:44:07 | |
Do you know, I am absolutely ecstatic to have won this project. | 0:44:07 | 0:44:11 | |
Me and Richard are totally fine, and we're just grateful to have | 0:44:11 | 0:44:15 | |
achieved the task, be on the winning side, and I know that. | 0:44:15 | 0:44:18 | |
We've got...Charleine's card... | 0:44:18 | 0:44:20 | |
Put it into the middle. | 0:44:20 | 0:44:22 | |
It'll stay there till you do this... | 0:44:24 | 0:44:27 | |
ALL: No! | 0:44:27 | 0:44:30 | |
Charleine, I believe, was actually a poor project manager in this task. | 0:44:30 | 0:44:34 | |
It was more luck than judgment that won the day today. | 0:44:34 | 0:44:37 | |
-Well done to us... -ALL: Cheers. -To Versatile... | 0:44:37 | 0:44:39 | |
-Good luck with the rest of the tasks. -Thank you very much. | 0:44:39 | 0:44:42 | |
Firstly... | 0:44:48 | 0:44:49 | |
a massive sorry... | 0:44:49 | 0:44:51 | |
I guess, guess we have to talk about... | 0:44:51 | 0:44:54 | |
this task. And we have to go through it...with a fine comb. | 0:44:54 | 0:44:58 | |
We had a good product. Erm... It's obviously... | 0:44:58 | 0:45:02 | |
It must come down to sales. | 0:45:02 | 0:45:03 | |
Sam - he's quite good at getting all flappy when it's not going his way. | 0:45:03 | 0:45:08 | |
I don't think there was that much strategy, there wasn't much talk | 0:45:08 | 0:45:11 | |
about what sales we should do. | 0:45:11 | 0:45:13 | |
Natalie knows where I'm going to go with this. | 0:45:13 | 0:45:15 | |
She hindered. She knows that was coming. I'm not going to beat | 0:45:15 | 0:45:18 | |
-around the bush. If we didn't... -Natalie was ill. | 0:45:18 | 0:45:20 | |
Natalie failed to sell. We can't have somebody weakening the team. | 0:45:20 | 0:45:23 | |
The sniffles and the cold doesn't wash with me. | 0:45:23 | 0:45:26 | |
With the other team - they made £100 more than us... | 0:45:26 | 0:45:30 | |
I wish we'd just sold more. | 0:45:30 | 0:45:32 | |
I don't feel like, personally, I've made any monumental mistakes... | 0:45:32 | 0:45:37 | |
which should lead me to be fired. | 0:45:37 | 0:45:39 | |
PHONE RINGS | 0:45:52 | 0:45:54 | |
Can you send the candidates in, please? | 0:45:54 | 0:45:56 | |
-Yes, Lord Sugar. -Thank you. | 0:45:56 | 0:45:59 | |
You can go through to the boardroom now. | 0:45:59 | 0:46:01 | |
Well, Sam, you sold 205. | 0:46:10 | 0:46:13 | |
The other team sold 210. | 0:46:13 | 0:46:16 | |
And you lost by over £100. | 0:46:16 | 0:46:19 | |
I think...there are things that potentially could have gone better. | 0:46:19 | 0:46:23 | |
The sub-team came back, ultimately, with 93 books unsold. | 0:46:23 | 0:46:27 | |
Had we sold those even at the low price | 0:46:27 | 0:46:29 | |
that we'd sold our 80 books at, we would have won. | 0:46:29 | 0:46:32 | |
It's quite easy to blame the sub-team. I tell you something now, | 0:46:32 | 0:46:35 | |
they would not take any more than what we sold them, | 0:46:35 | 0:46:37 | |
and I can tell you that as a salesman - I could not get them | 0:46:37 | 0:46:40 | |
-to take any more. -And I appreciate how hard you guys worked to sell... | 0:46:40 | 0:46:43 | |
I've got to find someone who's leaving today. | 0:46:43 | 0:46:45 | |
I need to understand who is responsible. | 0:46:45 | 0:46:47 | |
The key to this is selling, isn't it? | 0:46:47 | 0:46:49 | |
Natalie went into our pitch and fluffed it. | 0:46:49 | 0:46:51 | |
Maybe if I had gone in or Brett would have, we would have made the sales. | 0:46:51 | 0:46:54 | |
So this is one of the shops that you messed up in when you didn't | 0:46:54 | 0:46:58 | |
-do a pitch properly there, yeah. -Yeah, that's right. | 0:46:58 | 0:47:01 | |
-Yeah? -That's correct. -What actually went wrong there? | 0:47:01 | 0:47:03 | |
Rather than this very quick, "Yeah, that's right," explanations - | 0:47:03 | 0:47:06 | |
if you wish to remain in the process, I'd like you to elaborate | 0:47:06 | 0:47:09 | |
a little bit more on what was wrong on the day there. | 0:47:09 | 0:47:12 | |
Apart from telling me you had the sniffles. | 0:47:12 | 0:47:14 | |
Yeah, of course. I think, personally, that it fell down | 0:47:14 | 0:47:16 | |
when we started talking about finances - that's when it started | 0:47:16 | 0:47:19 | |
-to go wrong. -So, you went into the shop and you didn't know | 0:47:19 | 0:47:21 | |
-what prices to offer? -Brett said he was in charge of the finances... | 0:47:21 | 0:47:24 | |
-Which I did. -..and had been looking after them. | 0:47:24 | 0:47:26 | |
And I was a bit shocked he didn't have that answer. | 0:47:26 | 0:47:28 | |
I supplied you with that information and you went in there with it. | 0:47:28 | 0:47:32 | |
Completely disagree... You didn't have the information... | 0:47:32 | 0:47:34 | |
You're a liar. | 0:47:34 | 0:47:36 | |
-Yes, I did. -You're outright lying. -You can look at my notebook. | 0:47:36 | 0:47:38 | |
I sat in the back of that car and worked out the unit price, | 0:47:38 | 0:47:41 | |
our profit margin, and how much the vendor would get if they were | 0:47:41 | 0:47:44 | |
to have bought that category of units. | 0:47:44 | 0:47:46 | |
This task is all about the amount of sales both teams have made. | 0:47:46 | 0:47:49 | |
Now, Selina, the national retailer - | 0:47:49 | 0:47:52 | |
you only sold 50. | 0:47:52 | 0:47:54 | |
You did reduce from 150 to 50 very quickly, Selina. | 0:47:54 | 0:47:56 | |
You're right, Karren, I did. And judging by the reaction of shock | 0:47:56 | 0:47:59 | |
at 150, the next tier down was 100, and then 50. | 0:47:59 | 0:48:02 | |
To be fair, we didn't go in at 100. | 0:48:02 | 0:48:04 | |
If you're so smart and you know that it's key to have a negotiation | 0:48:04 | 0:48:07 | |
-strategy on each... -But everyone needs to be able to negotiate. | 0:48:07 | 0:48:10 | |
Of course they do, and I did negotiate, | 0:48:10 | 0:48:12 | |
and I negotiated the other.... But I have to point out, | 0:48:12 | 0:48:14 | |
-I didn't understand the whole pricing structure. -We did write them down... | 0:48:14 | 0:48:17 | |
You handed me a scrap of paper... | 0:48:17 | 0:48:19 | |
When you're on a task here...they are your numbers also, you own them. | 0:48:19 | 0:48:24 | |
Now, Sam, you were in Charing Cross - it's notorious for books. | 0:48:26 | 0:48:29 | |
But you never had a cat in hell's chance of selling to them | 0:48:29 | 0:48:33 | |
because they don't sell kids' books. | 0:48:33 | 0:48:35 | |
We managed... Look... | 0:48:35 | 0:48:38 | |
The final result is that my sub-team... | 0:48:38 | 0:48:40 | |
We managed to sell all of our stock. | 0:48:40 | 0:48:43 | |
Unfortunately, we did sell them at a very low price. | 0:48:43 | 0:48:45 | |
I led that pitch, Lord Sugar. It was definitely an act of desperation. | 0:48:45 | 0:48:49 | |
It certainly wasn't strategy to go into the final retailer | 0:48:49 | 0:48:51 | |
-and sell for that price. -It was kind of like he knew he had you | 0:48:51 | 0:48:54 | |
over a barrel, you mean, is that what you're saying? | 0:48:54 | 0:48:56 | |
-I think so, yeah. -Sam, it seems to me that... | 0:48:56 | 0:49:00 | |
your logistics and understanding of business is a little bit weak. | 0:49:00 | 0:49:04 | |
-I disagree... -I know you disagree, I don't expect you to agree with me. | 0:49:04 | 0:49:09 | |
Sam, who are you bringing back into this boardroom? | 0:49:10 | 0:49:13 | |
HE SIGHS | 0:49:14 | 0:49:17 | |
Here you are again. This is his trait. His complete trait. | 0:49:17 | 0:49:20 | |
You spent three hours deciding on what bloody name | 0:49:20 | 0:49:23 | |
you're going to name this thing, and now you are wanting to | 0:49:23 | 0:49:26 | |
-pontificate again. -It's difficult to pinpoint it, I think... | 0:49:26 | 0:49:30 | |
To a spec... To a spec... I can think of, potentially, | 0:49:30 | 0:49:33 | |
-one person... -That's a start, who's that? | 0:49:33 | 0:49:36 | |
I have to say that...for me | 0:49:36 | 0:49:37 | |
the sub-team sales was a large part of this, | 0:49:37 | 0:49:40 | |
and as the weakest seller in the sub-team, | 0:49:40 | 0:49:42 | |
-I have to bring Natalie back. -Right. And the other person... | 0:49:42 | 0:49:46 | |
Er... | 0:49:51 | 0:49:53 | |
I don't know. I'm struggling. I'm genuinely struggling. | 0:49:53 | 0:49:56 | |
Somebody else has got to come back into this boardroom. | 0:49:56 | 0:49:59 | |
OK, I-I will say Nat and... | 0:49:59 | 0:50:01 | |
Erm...(Brett.) | 0:50:03 | 0:50:05 | |
-Who? -Brett and Nat. -Me. | 0:50:05 | 0:50:07 | |
All right. Go back to the house, the rest of you, OK. | 0:50:09 | 0:50:12 | |
I'm going to ask you to step away for a while. | 0:50:18 | 0:50:21 | |
I'll see you three back in this boardroom...shortly, OK? | 0:50:21 | 0:50:24 | |
SAM SIGHS | 0:50:29 | 0:50:31 | |
Sam is a highly intelligent young man. | 0:50:31 | 0:50:35 | |
-Is he a businessman? -He just takes so long to reach a decision. | 0:50:35 | 0:50:38 | |
It's a big failing. | 0:50:38 | 0:50:40 | |
Natalie, on the other hand - her answers are very short. | 0:50:40 | 0:50:44 | |
Simple yes-no answers is not good enough. | 0:50:44 | 0:50:47 | |
With Sam - he thinks too much. And she doesn't think about anything. | 0:50:47 | 0:50:50 | |
-Her sales' technique was dreadful. -And then they've got Brett in here. | 0:50:50 | 0:50:54 | |
And Brett - he pokes his nose into everything, doesn't he, Brett? | 0:50:54 | 0:50:57 | |
I'll have to wait and see why Sam's bringing him back in here. | 0:50:57 | 0:51:01 | |
Can you send the candidates in, please? | 0:51:03 | 0:51:05 | |
Sam, I'm sure Brett would like to hear your reasons for bringing | 0:51:14 | 0:51:18 | |
-him in here. -Of course. The reason this task failed is because | 0:51:18 | 0:51:22 | |
the sub-team were not able to sell out of their stock. | 0:51:22 | 0:51:25 | |
Now, Brett was sub-team leader. He was in charge of logistics | 0:51:25 | 0:51:29 | |
-for the sub-team. -However... -Hold on, I haven't finished, Brett. | 0:51:29 | 0:51:32 | |
-Right, fair enough. -Had the sub-team sold out at the same price | 0:51:32 | 0:51:35 | |
that we sold for, we would have won the task. That's the reason | 0:51:35 | 0:51:37 | |
I've brought Brett in. | 0:51:37 | 0:51:39 | |
-Can I answer that back? -Yeah. -You failed to sort out | 0:51:39 | 0:51:42 | |
your logistics cos you stayed in one area, | 0:51:42 | 0:51:45 | |
which didn't have any outlets specifically designed | 0:51:45 | 0:51:48 | |
for our book. I sold in every single shop we went to, | 0:51:48 | 0:51:51 | |
other than Natalie's. And the only reason we never sold in Natalie's | 0:51:51 | 0:51:54 | |
is because she was worried Karren was there. | 0:51:54 | 0:51:57 | |
I... I shit you not, Karren was there | 0:51:57 | 0:52:00 | |
and she absolutely got her arse in her hands that Karren was there, | 0:52:00 | 0:52:02 | |
-and she faltered. -Brett, I think that the way you've come in here | 0:52:02 | 0:52:05 | |
-and attacked me and said personal things... -Factual. | 0:52:05 | 0:52:08 | |
-..shows what kind of person you are, really. -Factual. | 0:52:08 | 0:52:10 | |
I will not base anything on lies. You all know that about me. | 0:52:10 | 0:52:13 | |
OK. I was nervous that you were there, Karren. And I really | 0:52:13 | 0:52:15 | |
wanted to prove myself to you, that I am a worthy | 0:52:15 | 0:52:17 | |
business partner to Lord Sugar. | 0:52:17 | 0:52:19 | |
And I did mess it up. | 0:52:19 | 0:52:21 | |
He says that the 80 units you had left over... | 0:52:21 | 0:52:24 | |
-Yeah. -Given that you could have sold them, | 0:52:24 | 0:52:27 | |
now, what kind of customers were you dealing with? | 0:52:27 | 0:52:30 | |
Independent shop owners, Lord Sugar. | 0:52:30 | 0:52:32 | |
-And the maximum that they were buying at a time was what? -Five to ten. | 0:52:32 | 0:52:35 | |
Why do you think you could sell 80 to one of these people? | 0:52:35 | 0:52:37 | |
Cos we managed to do it. If we managed to do it, | 0:52:37 | 0:52:39 | |
-you could have done it. -We couldn't have. -Why? | 0:52:39 | 0:52:42 | |
Because that would have meant we would have to have found 11 | 0:52:42 | 0:52:44 | |
separate locations on top of the ones we already had. | 0:52:44 | 0:52:46 | |
Lord Sugar, can I respond to what Brett said, please? | 0:52:46 | 0:52:49 | |
-We had done everything we could. -Brett, ever heard the expression, | 0:52:49 | 0:52:52 | |
-"Been a bridesmaid many times, but never the bride"? -Yep. | 0:52:52 | 0:52:55 | |
How many times have you been the sub-team leader? | 0:52:55 | 0:52:57 | |
-Three times, Lord Sugar. -Three times. Is there a reason for that? | 0:52:57 | 0:53:00 | |
Genuinely, don't know. At the end of the day I've got... | 0:53:00 | 0:53:02 | |
You don't know why people haven't accepted you as the project... | 0:53:02 | 0:53:05 | |
People don't like the fact that I am concise, | 0:53:05 | 0:53:07 | |
-and I'm direct. -Who would you fire today? | 0:53:07 | 0:53:09 | |
Who's responsible for the failure of this task? | 0:53:09 | 0:53:11 | |
I would, I would fire Natalie straightaway. | 0:53:11 | 0:53:14 | |
Natalie... Your own CV here... where you say, | 0:53:14 | 0:53:17 | |
"I'm naturally good at sales. Good at speaking in front of people. | 0:53:17 | 0:53:21 | |
-"And good at interviews." -Yup. | 0:53:21 | 0:53:23 | |
-But... These are your words. -Yeah, I, I... | 0:53:25 | 0:53:27 | |
And yesterday, you were unnaturally poor at sales, | 0:53:27 | 0:53:30 | |
terrible at speaking in front of people. | 0:53:30 | 0:53:33 | |
And...you know, | 0:53:33 | 0:53:34 | |
it goes completely against what you claim you're good at. | 0:53:34 | 0:53:37 | |
Now, Sam, tell me why I shouldn't fire you today. | 0:53:37 | 0:53:41 | |
OK, well, I did a good job as project manager. | 0:53:41 | 0:53:43 | |
I wasn't perfect, I made mistakes. But I had a happy team | 0:53:43 | 0:53:46 | |
and I made some good decisions. | 0:53:46 | 0:53:48 | |
Most of that product that you see there. I contributed to. | 0:53:48 | 0:53:51 | |
We had retailers throughout London telling us it was a good product. | 0:53:51 | 0:53:55 | |
Obviously it's not the best children's book in the world, | 0:53:55 | 0:53:57 | |
we made it in a day. But I put all my passion | 0:53:57 | 0:54:00 | |
and energy into that. I am working incredibly hard in every task | 0:54:00 | 0:54:03 | |
to prove that I am a credible businessperson. | 0:54:03 | 0:54:06 | |
Right, listen, I don't want to hear any more. | 0:54:06 | 0:54:08 | |
Sam, you talk about some of the good things that you've done | 0:54:10 | 0:54:12 | |
in the task, but you went to the wrong shops. | 0:54:12 | 0:54:16 | |
You then panicked in the end, and sold stuff in a sale. | 0:54:16 | 0:54:20 | |
And...you know, I have to say that you are totally responsible | 0:54:20 | 0:54:23 | |
for that, as far as I'm concerned. | 0:54:23 | 0:54:25 | |
Brett, you've got a lot to say for yourself. | 0:54:27 | 0:54:30 | |
You state, generally, you're a very honest fellow, | 0:54:30 | 0:54:32 | |
and you get a bit upset when people don't tell the truth. | 0:54:32 | 0:54:35 | |
-That's correct. -Yeah. I also said I don't want to hear any more. | 0:54:35 | 0:54:39 | |
-Sorry. -My feeling tells me...that... | 0:54:39 | 0:54:43 | |
there's a little bit more time left in you... | 0:54:43 | 0:54:47 | |
-and that you should remain in this process. -Thank you. | 0:54:47 | 0:54:50 | |
Natalie, the sales on this wasn't that great. | 0:54:50 | 0:54:53 | |
You've been very quiet in the past five weeks. | 0:54:53 | 0:54:56 | |
I think there's a certain sense of immaturity about you, | 0:54:56 | 0:55:00 | |
because of the experience that you have in business | 0:55:00 | 0:55:03 | |
and I'm looking for a... | 0:55:03 | 0:55:05 | |
a business partner. But when it comes to immaturity in business, | 0:55:05 | 0:55:10 | |
Sam, I'd also have to say that this was a disastrous result, | 0:55:10 | 0:55:14 | |
as far as I'm concerned, considering such a lot of good work | 0:55:14 | 0:55:18 | |
went into the book. | 0:55:18 | 0:55:19 | |
Sam, you seem a very nice chap, | 0:55:21 | 0:55:24 | |
a highly educated fellow, but I'm looking at you the person... | 0:55:24 | 0:55:27 | |
-Absolutely. -..I'm looking at your indecisiveness | 0:55:27 | 0:55:30 | |
and so I'm struggling... | 0:55:30 | 0:55:31 | |
But, Natalie, your pitch was terrible. | 0:55:35 | 0:55:38 | |
I'm not sure you think before you speak. | 0:55:38 | 0:55:41 | |
You just haven't shown me enough. On this particular occasion... | 0:55:41 | 0:55:45 | |
-you're fired. -Thank you. | 0:55:45 | 0:55:47 | |
You know, we're fifth week in...and... | 0:55:55 | 0:55:58 | |
You can see I'm struggling here, Sam. | 0:56:01 | 0:56:04 | |
Yeah, I am really, really struggling here. | 0:56:04 | 0:56:07 | |
I'm telling you right now... | 0:56:07 | 0:56:10 | |
right...that if you don't start showing me more business acumen... | 0:56:10 | 0:56:14 | |
you won't be lasting too much longer here. | 0:56:14 | 0:56:17 | |
I'm going to let you stay. | 0:56:17 | 0:56:18 | |
All right. OK. | 0:56:20 | 0:56:21 | |
-Thank you very much. -Thank you, guys. -Thank you. | 0:56:21 | 0:56:24 | |
-After you. -Cheers. | 0:56:26 | 0:56:27 | |
Natalie, I'm so sorry. | 0:56:27 | 0:56:29 | |
I knew that if I was in a team with Brett and Scott, | 0:56:44 | 0:56:46 | |
that whatever happened, it would be those two against me. | 0:56:46 | 0:56:49 | |
I definitely think Brett wriggled off the hook, | 0:56:49 | 0:56:51 | |
and I think he'll be fired very soon. If you listen to the way he speaks, | 0:56:51 | 0:56:54 | |
it's quite clear that he's not very intelligent | 0:56:54 | 0:56:57 | |
and doesn't know much about business. | 0:56:57 | 0:56:59 | |
First of all, I'm just going to raise a toast to myself... | 0:56:59 | 0:57:03 | |
CHEERING AND WHOOPING | 0:57:03 | 0:57:05 | |
Do you think Brett's going to come back? | 0:57:05 | 0:57:08 | |
Because I was quite shocked that Brett was taken in...when I just heard that... | 0:57:08 | 0:57:11 | |
I think Brett's definitely coming back... | 0:57:11 | 0:57:13 | |
CHEERING | 0:57:13 | 0:57:16 | |
My God! | 0:57:21 | 0:57:22 | |
I was so worried about you. | 0:57:22 | 0:57:24 | |
It was in his face. He wanted to get rid of two people today. | 0:57:24 | 0:57:27 | |
He really, really wanted to get rid of two people. | 0:57:27 | 0:57:29 | |
So I do feel like it's a real complement that both... | 0:57:29 | 0:57:31 | |
to both of us that we're still here. | 0:57:31 | 0:57:33 | |
Big competition. | 0:57:33 | 0:57:34 | |
And the bar is rising. | 0:57:34 | 0:57:36 | |
Now, 13 candidates remain. | 0:57:39 | 0:57:43 | |
Lord Sugar's search for his next business partner... | 0:57:43 | 0:57:46 | |
continues. | 0:57:46 | 0:57:48 | |
Next time... | 0:57:51 | 0:57:53 | |
I want you to set up your own handyman business. | 0:57:53 | 0:57:56 | |
Brush up... | 0:57:56 | 0:57:57 | |
No messing about, no stopping, no toilet breaks. Literally hitting it. | 0:57:57 | 0:58:00 | |
-I need help with the bush, there's too much bush. -Voila! | 0:58:00 | 0:58:03 | |
..wash down... SHE GROWLS | 0:58:03 | 0:58:05 | |
Oh, no, all over the board over there, you see. | 0:58:05 | 0:58:07 | |
-You're kidding. -Get this shit gone. | 0:58:07 | 0:58:10 | |
And in the boardroom... | 0:58:11 | 0:58:13 | |
Forget about all that joking and messing about. | 0:58:13 | 0:58:16 | |
I'm going to do something very unusual here... | 0:58:16 | 0:58:18 | |
..hammer time. | 0:58:18 | 0:58:19 | |
I'm sick and tired of this... | 0:58:19 | 0:58:21 | |
You're fired. | 0:58:21 | 0:58:23 |