Children's Book The Apprentice


Children's Book

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£250,000. It's an acorn which we want grown into a great oak tree.

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Lord Sugar is on the hunt, for a brand-new business partner.

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If you think this process is tough,

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it's just got a whole lot tougher.

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Over the next 12 weeks, you are out of your comfort zone.

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Ready to fight for his funding - 18 aspiring entrepreneurs.

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Supply and demand - that's what this is about.

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I'm demanding the answers and you better bloody well supply them.

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On the table - a quarter million pound investment,

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and a 50-50 partnership with Britain's toughest backer.

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You haven't used any of your skills, any of your knowledge,

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mistake on that, mistake on this, straight in the bin.

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-Hey, Rich, come on.

-Let's go, mate.

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It's a deal worth fighting for.

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You are such a manipulator! I can see straight through you.

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18 candidates...

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Hang on, ooh!

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Pedestrians, out of the way!

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We'll be explosive!

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..12 tough weeks...

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-I really don't know what to do.

-I messed up a bit.

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Oh, my God!

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..one life-changing opportunity.

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You're fired. You're fired.

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This is a bad call on strategy. You're fired.

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Previously on The Apprentice...

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I'm sending you to the London Pet Show.

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Pick the right products and sell them.

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-For excitable puppy David...

-Wow!

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That struck me right away as soon as you walked in.

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I was like, "Wow, bam!" Right there.

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..balloon sales soared.

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Make sure we serve everybody here. Take these orders down.

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A dogged Richard...

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Chocolate brown? Go on, then.

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..cashed in.

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You're making my day!

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-On Team Cat...

-This is Santos.

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He's been having a bit of a play with this today.

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..Project Manager Scott...

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This is 635.

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..got the cream.

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-If you get something like this, you'll not find it anywhere else.

-Sold!

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-But his cat-napping sales force...

-Excuse me.

-..let him down...

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I can't tempt you with a buy now deliver later? Are you sure?

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..landing them all in trouble with the top dog.

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You couldn't sell a bone to Battersea Dogs Home at the moment, from what I have heard.

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The claws were out for Selina.

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He's not very happy with you.

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You weren't as involved or interested and didn't do as many sales as you should've.

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But it was Ruth who ran out of lives.

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You've got to get rid of the people who can't pay.

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-What do you want me to say to them? Go away?

-Yeah. Bottom line, yeah, got no money, sod off.

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She became the fourth casualty of the boardroom.

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Ruth, you're fired.

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Now 14 remain to fight for the chance to become...

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Lord Sugar's business partner.

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6am.

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PHONE RINGS

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Hello, Charleine speaking.

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'Lord Sugar would like you to meet him at St James's Square.

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'The cars will be leaving in 30 minutes.'

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Everyone wake up, the car's leaving in 30 minutes.

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-Wake up.

-Oh, God. Do you ever get woken up and look around and think,

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this isn't worth it?

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Cos I really feel like that right now.

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Wakey-wakey, rise and shine, boys.

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-Do I need deodorant?

-No. Yeah.

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I've got a feeling, April, that

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this task is going to be something like creating something.

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I'd enjoy something like that.

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-We need to get a first win for Connexus.

-God, yeah, definitely.

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-I'm not being diplomatic any more.

-No.

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If somebody is not suitable or not pulling their weight or

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they step up and they are inappropriate, they will be told.

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St James's Square,

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home to historic literary institution, The London Library.

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-Good morning.

-Good morning, Lord Sugar.

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Welcome to The London library,

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it's also known as the writers' library.

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Rudyard Kipling, Agatha Christie,

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Charles Dickens used this place to research their books.

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I know some of you feel you are great wordsmiths

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and it may come in handy in this particular task

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because I want you to create a children's book

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for three to five-year-olds.

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The books will be printed overnight and you are going

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to produce an audio book to go with it.

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Tomorrow you're going to sell them to professional retailers.

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The team that sells the most will win the task.

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Obviously, in the losing team, at least one of you will be fired.

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Now, I'm going to balance the teams up a bit.

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I'm going to ask Sam to join Connexus.

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Maybe a useful asset for the team considering his academic

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background and perhaps this could be the time for you to show

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your true talents, Sam.

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Good luck, off you go.

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Today, teams must channel their inner child...

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-This looks fun.

-..and produce a kids' book

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and, tomorrow, sell as many copies as they can.

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But first, both teams need leaders.

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I would absolutely love to be project manager.

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This is just everything I want to do.

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I love language. I have a degree in English literature.

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I think language and communication is key to existence.

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Project Manager in place...

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-The next thing to decide on is a main plot.

-..get creative.

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Although you have an overarching plot, you need to combine things.

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A story dies without a good plot.

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Obviously there is this theory

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about Aristotle thinking plot is the most important thing.

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I don't know how much you can relate a tragedy in with children's literature!

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What I want to do is come up with a moral story, including creatures

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or an overcoming-the-monster story

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that included a bit of a moral, or an adventure story.

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The adventure story one I'm slightly confused on.

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Down the hall, throwing her hat in the ring...

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I'd like to put myself forward as project manager for this.

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I have got children.

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..hairdresser, Charleine.

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I read books all the time to my children.

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I'm not going to say I have the best vocabulary or best English skills.

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People might laugh when they see Charleine with a storybook.

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Being a mum, I have an understanding of what I think might work.

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It's about creating a really fun book.

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For instance, with dinosaurs loves underpants,

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the storyline of that was like party pooper wee-wee,

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and he was happy that he'd...

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So it can be really childish but it's got a punchline.

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I think everyone wants you to be PM at the moment, Charleine.

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Thank you very much, Team.

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Next, create a bestselling story.

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Something I thought, do you know,

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children at the age of three, they have like a comforter or a blanket

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or something and it is letting go of that comforter and the worries of

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letting go of that comforter to get them ready to go to school.

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It needs to be an adventure.

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It is a massive adventure in children's lives.

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I've got an idea to put forward, if that's all right.

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It was Buzz's quest for honey, so like a bumblebee's first flight.

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Then it goes off to collect the honey

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from different flowers and meets characters along the way.

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Personally, I feel like the bee story could be the most adventurous.

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What writing skills have you got?

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My degree is in Creative Writing.

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Can we do a vote?

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Are we voting on the bee takes a trip to produce honey, has an

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-adventure on the way, Joseph's idea, can I have hands up for that?

-Yeah.

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Yep.

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Still pinning down a plot...

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This story is something to do with a mythical creature surrounded

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by other creatures and this creature is different for some reason.

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..Sam.

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It kind of goes through a moral process of learning something about acceptance.

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-We are going round the houses now.

-Yes, we are. I agree.

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-Keep it simple. As PM, as an overall, what do you reckon?

-Erm....

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Now, I... My preference is...

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-What do you think?

-I like dragons.

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-I like dragons! Dragons!

-Fun dragons.

-Cool, let's have a dragon.

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-Maybe he sneezes a lot.

-Yeah, he sneezes.

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Yeah, I like this idea.

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Next door...Charleine concentrates on characters.

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I really like the 'where does honey come from' story

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-because it's very much like where do butterflies come from.

-Yeah.

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-So just remember that one point.

-Yeah, I've got...

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-He needs to go...

-Richard. I've got two minutes.

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-I just need five seconds.

-Richard.

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Richard! I'm going to have to stop you. Right...

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The thing with Richard is he thinks he's better than everyone.

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Richard, I'd like you to be sub team leader.

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-So market research side?

-Yes.

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OK, I would've preferred the other team but that's fine.

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The reason why I have put Richard as sub-team leader is because

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I know Richard's hard to control and if he didn't feel in power,

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he would throw his toys out the pram and not work together in the team.

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I would like David to feedback what the focus group says to me.

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Cleverly, I've put David to pass the information back to me, because

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I don't feel Richard would give me all the correct information.

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So I've got Richard who feels he is in power,

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but actually David is the one giving me the information back.

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11am, the teams divide.

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Half head off to create the books.

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The moral is about acceptance.

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Like a child who is rubbish at rugby but good at chess

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-should not be ousted from school.

-Yes.

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The others get the measure of the market.

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I'm used to being on the really important team.

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-I've never not been on the...

-This is quite important though.

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No, but do you know, like, there's the whole book creation,

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the design creation.

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-I just think that I would be better positioned in a creative team.

-Yeah.

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For the rest of the team, a West London publishers.

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Buzz is going for his first solo flight.

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He flies off and bumps into a ladybird.

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Working on the words - April.

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And then together they fly,

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that's when the over-and-under and over-and-under...

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Is there something at the end of each sentence so they can read along with their mum?

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Then the mum reads that bit and then they say, you say that that.

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I'm thinking, swishing and swirling and tumbling and turning.

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Does that relate to what the bee is doing? I dunno.

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Yes. All the way is like swishing

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and swirling and tumbling and turning.

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To go over, you can have it doing all that.

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GENERAL CHATTER

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A children's playgroup.

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For Richard, David and Mergim...

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Hello, everybody.

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Hello, hello!

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..a chance to find out if their bee story will fly.

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The story is about a bumblebee from start to finish,

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how he makes honey.

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The rhythm of the book they remember.

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-Is rhyming the best way to tell the story in the book?

-Yes.

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Often, rhyming ones work quite well.

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-Hello, can you hear me?

-Yes, it's Charlene speaking, who is that?

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It's Richard, how you doing?

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We wanted to give you some feedback before you made any further decisions.

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Can you stop talking one second, Richard. Is David there, please?

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You lead the sub-team but I was going to have David

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pass all the information back to me, if that's OK.

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Charleine, this is really key,

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if it rhymes, it'll sell a lot more and a lot easier.

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-It should be short, snappy and rhyming, OK?

-Guys, get it right.

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Bye. Once there was a busy bee

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who set out on his first adventure to find some honey.

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-But that doesn't rhyme.

-To find a pot of honey. Does it not?

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-I think it does.

-OK.

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I feel like, bee, see, flee -

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those words sound like they naturally rhyme.

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-One syllable.

-Not honey.

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On the other team, Sam's priority...

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So first names, let's all think of names.

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What about Snufflegruffle? Can we have Snufflebum or Snifflebottom?

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Snifflebottom?

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..come up with his character's name.

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What about Snottle Dink?

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-Snottle Dink? Yeah.

-Snottydink? Snottydink?

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Snottle...

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-Can we try that, please?

-Yeah, OK.

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-What is your character?

-It's a mythical creature that's dragon-like

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with maybe some elephant qualities.

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Just need to pinpoint exactly where this story is going. Ohhhh!

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Oh, my goodness. What if it's that he, he... In this colony,

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he... Oh!

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What if it's in this colony he is like trying on all their shoes

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and their clothes and they don't fit whatever we're calling it,

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Ruffle whatever, because he's not the same.

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He's too big, too ugly.

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So he goes away and he's really sad.

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Then he stumbles upon a pair of Rufflebottom shoes.

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We've got to try and translate that into something that a five-year-old

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would still acknowledge.

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They've been in their meeting

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for a few hours but they haven't really nailed anything down.

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We need to come up with a basic storyline.

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Sam just wants to keep talking.

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He has created utter confusion because he's not clear on what the

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plot is or who the character is,

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or why he's called the name he is, or what his journey is going to be.

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They have to make this book tonight

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and at this stage they haven't got anything to put in the book.

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I think we need to start pinpointing what we want to start with.

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That's what I'm trying to do.

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We get an idea and change it so much

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it is a completely new idea every two minutes.

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-It's not this hard, I don't think.

-It would be so simple, if the rest

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of them breathe fire and he breathes water - now we need to

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have the clincher where it changes and he does something.

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-I agree, we have time to work it out.

-Yeah.

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It's like a really chirpy, playful bee.

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Set on a book about honey - Charleine's team.

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Do you want him to be the same size in every illustration?

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Yes, the bee the same size but the beekeeper just big.

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The drawing of it is perfect.

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-Can I ask a quick question?

-Yes.

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When a bee goes back to the hive, it's for the honeycomb, right?

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-Yeah.

-Is that right?

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Just wanted to check that works in terms of not lying to children.

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It is a bit worrying of course,

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they don't know the first thing about how honey is made.

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It's a very simple way of showing how to make honey,

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you can't go into the details of pollination and that.

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I'm confused, can you imagine what a three-year-old is going to make of this?

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Bizzie got lost after being tossed.

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HE SINGS

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I think for my own sake, that's a no!

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A South London recording studio.

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# Busy busy buzz buzz... #

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As well as printed copies,

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CDs of both books will be produced.

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Next job for Charleine's boys - pick a catchy theme tune.

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# Busy busy buzz buzz... #

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THEY IMPROVISE

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# Busy, buzzy bee... #

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LAUGHTER AND SHOUTING

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-Hi, who am I speaking to?

-Richard.

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-Would you like me to pass you to David?

-Amazing, thank you.

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-Have you listened to the music yet?

-We have, yes.

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What have you thought sounds best?

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At the moment we've whittled it down to three songs.

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-Why do you think those three?

-Because we've listened to them.

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Maybe we should just go with your decision then.

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-Well, no, I've not listened to it, Richard.

-That's the point I was trying to make, Charleine.

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What about we make the decision on this one...

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-Can I speak to David please, Richard.

-Hi, Charlene,

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-just trust us on this one and we'll do you proud.

-Amazing.

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That's exactly what I am wanting, David.

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Listen, boys, it's been nice working with you,

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but I'm going to go and grab a coffee.

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-See you later, mate.

-I'll be outside. See you later!

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4pm - print deadline looming.

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What's the update on the script from the PM team?

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Waiting to record Snottydink the audio book,

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Brett, Gary and Selina.

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Guys, can I just ask, what do you need from me right now?

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We're just waiting for the script.

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I'm not going to lie, we had a bit of a hiccup.

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So until we send you the script,

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my idea was you can start working on the song.

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I know but for us to have ideas, we need to have it written down first.

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We'll use some of the same words as you have used.

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We can't write a random song that has no relation.

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You'll have it imminently.

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-Right, 5-10 minutes?

-Yeah.

-OK, thanks a lot. Bye.

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If we're receiving the script late from the other team,

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we don't have any control over how long

0:17:380:17:40

we get to work on it, which isn't really fair.

0:17:400:17:42

Snottydink came across a fire, the situation was pretty dire.

0:17:420:17:46

He calmed his head,

0:17:460:17:47

thought on his toes and put out the fire with his nose.

0:17:470:17:50

-I love it.

-Yay! Guys, we're done.

0:17:500:17:52

-We're done. Finally, yeah.

-Good.

0:17:520:17:55

Script in hand at last.

0:17:550:17:57

Because we are running out of time, I'll record this,

0:17:570:18:00

I'll read this through, it shouldn't take too long.

0:18:000:18:02

I want you guys to go with the sound effects and the additional voices.

0:18:020:18:05

-Brett, Gary?

-Let's do it.

0:18:050:18:07

Achoo!

0:18:070:18:09

SHE SOBS

0:18:090:18:12

Duck!

0:18:120:18:14

Duuuuuuck!

0:18:140:18:16

What word is he trying to say?

0:18:170:18:19

-Duck.

-Duck.

0:18:190:18:21

In a Brummie accent!

0:18:210:18:23

Dog or duck?

0:18:230:18:25

-Duck.

-Duck, oh.

0:18:250:18:27

He came across flowers that looked rather dry.

0:18:270:18:31

And he looked on at the plants

0:18:310:18:34

moisture rife...

0:18:340:18:36

That line is terrible.

0:18:370:18:39

That line shouldn't be in a children's book.

0:18:390:18:41

I don't think we should be using words like rife

0:18:410:18:43

for three to five-year-olds, so it threw me a bit.

0:18:430:18:46

Sam has a degree in literature,

0:18:460:18:47

which is amazing and he probably knows a lot about books.

0:18:470:18:50

But to my knowledge,

0:18:500:18:51

he hasn't actually written or produced or published anything.

0:18:510:18:55

A word like rife, I don't think

0:18:550:18:56

a three to five-year-old understands the term moisture.

0:18:560:18:59

I felt like it was too sophisticated for the target market.

0:18:590:19:02

Even some parents might not use that expression.

0:19:020:19:05

Sam would use words that not necessarily all of us would put into a children's book.

0:19:050:19:09

-But we can't change it now, can we?

-I know.

0:19:090:19:11

# Swishing and swooping... #

0:19:110:19:13

5.15pm.

0:19:130:19:14

# Tumbling and turning... #

0:19:140:19:16

30 minutes of studio time left.

0:19:160:19:18

HE SINGS

0:19:180:19:22

-Just make it sound like the wind is saying it.

-OK.

0:19:220:19:25

-Who am I speaking to?

-It's Richard.

0:19:270:19:30

I want to hear David swishing and swooshing.

0:19:300:19:33

Just leave us to it, please!

0:19:330:19:35

OK. Please, Charleine, can we just let us get on with it, please?

0:19:350:19:38

No, can I hear David swishing and swooshing?

0:19:380:19:42

Swishing and swooshing

0:19:420:19:43

Tumbling and turning...

0:19:430:19:45

David, do this...

0:19:450:19:47

Swishing and swooshing!

0:19:470:19:49

Tumbling and turning!

0:19:490:19:50

Half an hour, 25 minutes now.

0:19:500:19:52

Come on, David, do that.

0:19:520:19:54

Swishing and swooshing!

0:19:540:19:55

Tumbling and turning!

0:19:550:19:57

-Yeah, just go with that, wrap it, man.

-Yeah. Excellent.

-Let's move on.

0:19:570:20:01

Please could you stop asking David to speak to you on the phone

0:20:010:20:05

when I'm speaking to you.

0:20:050:20:06

Every single time, "Can I speak to David?"

0:20:060:20:08

Honestly, what we're doing's really well

0:20:080:20:11

and just a little bit frustrating.

0:20:110:20:13

I think Charleine absolutely doesn't trust me.

0:20:130:20:16

I was basically handcuffed.

0:20:160:20:18

I think it's a personal issue and an insecurity issue on her behalf.

0:20:180:20:21

There was no ability for me to be a team leader whatsoever.

0:20:210:20:24

Deadline approaching. Illustrations yet to be finalised.

0:20:240:20:29

What are we doing about his nose colour?

0:20:290:20:31

I like purple, that looks good.

0:20:310:20:33

Is he not going to get any greener?

0:20:330:20:35

Can we try a shade greener, please?

0:20:350:20:37

Sorry, he's just a bit minty at the moment.

0:20:370:20:39

-No, no.

-He is minty, I agree.

0:20:390:20:41

The deadlines have been killer.

0:20:410:20:43

I'll hold my hands up, we wasted time.

0:20:430:20:46

We're having to rush decisions that I wish we didn't have to rush.

0:20:460:20:50

Why is this verse two lines long?

0:20:500:20:51

-I don't know. It was always like that.

-Oh. It is the only one in the whole book that's two lines.

0:20:510:20:56

I'm really happy with the way everything looks.

0:20:560:20:58

We'll go with the colours exactly as it is. Everyone happy?

0:20:580:21:02

-Yeah, yeah.

-Let's go. Finalise.

0:21:020:21:04

I do think I'll be able to sell the story book. I think it's nice and simple to read.

0:21:040:21:09

I'm hoping that we've nailed it

0:21:090:21:11

and we've beaten their Shakespeare on the other side.

0:21:110:21:14

-Ohhh! Brilliant.

-Do you like it?

0:21:150:21:17

Yeah. Have we got every page done? You are a genuine princess.

0:21:170:21:21

If I'm honest, I haven't lived up to

0:21:210:21:23

the expectation I have of myself as project manager.

0:21:230:21:26

I'm trying my hardest. I really am.

0:21:280:21:30

-Thank you so much.

-I'm done. Heart attack.

-Thank you.

0:21:300:21:33

Proofs delivered, printing begins.

0:21:340:21:38

Tomorrow - pitch for a fairy tale ending.

0:21:390:21:43

8am.

0:21:530:21:56

For each team, 300 books and a chance to check out their finished product.

0:21:560:22:03

-Are you excited?

-Wow!

0:22:030:22:06

-Oh, wow!

-I love it!

0:22:060:22:08

"Swishing and swooshing, tumbling and turning.

0:22:080:22:11

"Will little Bizzie ever make his honey?"

0:22:110:22:14

Ohhh! Wow!

0:22:150:22:17

Oh, my God!

0:22:170:22:19

Look at his little face!

0:22:190:22:21

I'm really proud of what everyone's done.

0:22:210:22:24

Today, the teams will hit the streets in search of sales,

0:22:240:22:27

as well as pitching to clients laid on by Lord Sugar.

0:22:270:22:31

The pitch needs to be very fun, enthusiastic.

0:22:320:22:35

What are you going to be doing? Are you going to be pitching?

0:22:350:22:38

Yes, I'm going to be pitching.

0:22:380:22:40

You're definitely going to do the pitch, are you sure?

0:22:400:22:43

-I'm doing the pitch, yeah.

-The thing is, OK.

-Yeah.

0:22:430:22:46

I don't think Charleine should pitch.

0:22:460:22:48

She actually gets really flustered.

0:22:480:22:51

She gets nervous and then she can't...decide what to say,

0:22:510:22:54

so she stumbles on her words.

0:22:540:22:56

I pitch all the time. I won the contract for the biggest fast-food

0:22:560:23:00

retailer for the Olympics, OK?

0:23:000:23:02

You don't have to choose yourself.

0:23:020:23:03

I, I am going with it.

0:23:030:23:05

I wouldn't say that English is my strongest point,

0:23:050:23:09

however, I don't think I'm that bad of a speaker.

0:23:090:23:12

I want to prove to people that I can do something out of my comfort zone.

0:23:120:23:17

Right, myself, Joseph and David are going to go and do the pitch

0:23:170:23:20

and I'll send the rest of you to do the selling.

0:23:200:23:23

Richard, I'm going to keep yourself today as sub-team leader,

0:23:230:23:27

definitely a full hundred percent faith in you leading this one.

0:23:270:23:31

-So are you going to allow me to lead it today?

-Yeah, definitely.

0:23:310:23:35

Time to divide up the Snottydink's sales team.

0:23:370:23:40

Initial thoughts for breaking the teams up were, as such, I wanted

0:23:400:23:44

Natalie and myself to do the pitch to the national book retailer

0:23:440:23:47

because Natalie has experience with this particular book retailer.

0:23:470:23:51

SHE COUGHS

0:23:510:23:52

I'm just concerned that if I stand up there to do a pitch,

0:23:520:23:55

and go croaky or cough, I'll look ridiculous.

0:23:550:23:57

Originally, I was going to pitch to one of the retailers

0:23:570:24:00

because I've worked with them before in a previous job.

0:24:000:24:02

I've looked after their account. I spent time working in their store,

0:24:020:24:05

but it's probably not a good idea for me to pitch in case

0:24:050:24:08

I have a coughing fit or completely lose my voice in the middle.

0:24:080:24:10

-So would you prefer to sell to trades?

-I think I'd feel more comfortable doing that.

0:24:100:24:14

-So Brett, Scott and Natalie. You're going to trade. Perfect.

-OK.

0:24:140:24:17

9am.

0:24:200:24:22

Teams head off.

0:24:220:24:24

Preparing the sales pitch for Snottydink...

0:24:240:24:27

We want to talk firstly about the singing...and it's rhyming...

0:24:270:24:31

..Sam.

0:24:310:24:33

Younger children can have an aural appreciation...

0:24:330:24:36

Once you finish what you're doing,

0:24:360:24:38

-then I just finish off with the pricing?

-Yes, absolutely.

0:24:380:24:41

We think it's important to be educated morally, AND in a literal sense, but also to have fun.

0:24:410:24:45

Gathering feedback at a playgroup...

0:24:480:24:50

Hello, you guys all right?

0:24:500:24:53

..the rest of the team.

0:24:530:24:54

All right, is everybody ready?

0:24:540:24:56

We're going to play the audio book. We're going to go from the start.

0:24:560:24:59

'He looked in the cupboard for a quell to his sneezing.

0:24:590:25:03

'He was coughing and shaking, so hot and then freezing.

0:25:030:25:08

'As he looked on at the plants moisture rife,

0:25:080:25:12

'One huge sneeze gave them a new lease of life.'

0:25:120:25:16

There are some words in here, such as "quell",

0:25:170:25:20

-which for the younger readers...

-Yeah.

0:25:200:25:22

..they're not going to understand what they mean.

0:25:220:25:24

Words like "ado" and "rife" and "moisture rife",

0:25:240:25:27

I didn't even understand what that meant myself.

0:25:270:25:30

Foyles - world-famous bookstore with over 200,000 titles

0:25:310:25:36

on four miles of shelving,

0:25:360:25:39

a chance to clinch a high-volume sale for Snottydink.

0:25:390:25:44

We're about to go into the pitch. I just wanted to get

0:25:440:25:46

some quick feedback from you from the focus group.

0:25:460:25:48

Some of them thought the writing was quite poor,

0:25:480:25:50

but they mentioned some of the words were too complex for the children.

0:25:500:25:53

OK. Erm...

0:25:530:25:56

Just sell it as a product that is a great book for the children

0:25:560:25:59

to learn as they get older to read.

0:25:590:26:01

-Hi.

-Hello, my name is Sam.

-Nice to meet you. Jasper.

-Louise.

0:26:020:26:06

So Snottydink is a children's book

0:26:060:26:08

aimed at the three-to-five age range.

0:26:080:26:10

Some of the words are slightly sophisticated,

0:26:100:26:12

but we need to have one or two words that the children won't

0:26:120:26:15

understand because otherwise a book doesn't help with learning.

0:26:150:26:17

I'm impressed by the visuals inside.

0:26:170:26:21

-Yes.

-I like the rhyming.

0:26:210:26:23

-I think that works. You have to cross different markets.

-Absolutely.

0:26:230:26:26

The kids and the parents, reading it over and over.

0:26:260:26:29

We wanted to create something that was universal.

0:26:290:26:32

How would you feel about potentially taking 150 units off us

0:26:320:26:36

at £4.20 per unit?

0:26:360:26:37

Obviously, if you wanted to take less than that,

0:26:370:26:41

50 copies would be £3.50 per unit.

0:26:410:26:44

We'd like to take the 50 from you.

0:26:440:26:47

'In terms of Selina's negotiation,'

0:26:470:26:48

there wasn't any negotiation.

0:26:480:26:50

It was straightaway 50 units at that price.

0:26:500:26:52

I think we could have got 100 out of them, yeah.

0:26:520:26:55

I know, but if someone asks for 65 copies

0:26:550:26:57

and we have to times 65 by £3.90, for example.

0:26:570:27:00

-That's what I'm saying, I'm not amazing at mental arithmetic.

-Right.

0:27:000:27:04

Well, this is, I suppose, why we establish the prices in advance.

0:27:040:27:08

On the way to their first appointment,

0:27:110:27:13

Charleine, Joseph and David.

0:27:130:27:15

What I will say is key, Charleine, is if you don't capture them within

0:27:150:27:19

-the first ten seconds...

-I will do.

-..they'll switch off.

-I will do.

0:27:190:27:21

On Piccadilly, Europe's largest bookshop,

0:27:210:27:25

Waterstones' flagship store.

0:27:250:27:28

Stepping forward, project manager Charleine.

0:27:280:27:33

The storybook is based on an adventure story.

0:27:330:27:36

The storyline we came along with Joseph, we had a great girl

0:27:360:27:41

with us that managed to put the words in...in into contents for us.

0:27:410:27:46

We're just going to read you through the storybook.

0:27:470:27:51

"Swishing and swooshing, tumbling and turning,

0:27:510:27:55

"will little Bizzie ever make his honey?"

0:27:550:27:57

I think that it could come across as a bit cringey.

0:27:590:28:03

I feel it is quite confused, some of the rhyming does get in the way,

0:28:030:28:06

so I don't think I would be happy stocking it in our stores.

0:28:060:28:10

-OK, well, thank you very much for your feedback.

-Cheers.

-Bye-bye.

0:28:100:28:14

Considering Charleine wrote a large part of the book, she stumbled.

0:28:140:28:18

It was a little embarrassing.

0:28:180:28:20

She just didn't really engage with the audience

0:28:200:28:23

and I think that was her downfall to a certain extent.

0:28:230:28:26

Really disappointing, isn't it?

0:28:260:28:27

-Let's learn from it.

-We can do this. We have to do it.

0:28:270:28:31

The rest of the team...

0:28:320:28:34

-Can you guys dance, yeah?

-Buzz, buzz, buzz!

0:28:340:28:38

..at a kid-friendly cafe, test out Bizzie Bee.

0:28:380:28:42

Yay! Well done.

0:28:420:28:44

If I can have first impressions.

0:28:440:28:47

I think it looks like it might have been produced by kids at school.

0:28:470:28:51

It looks a little bit more like the books for my eight-month-old.

0:28:510:28:55

With the focus group unconvinced, Mergim is undefeated.

0:28:550:28:58

Madam, is there anything I could do to convince you to buy

0:28:580:29:02

-a few of my books?

-I'll buy three for a tenner.

0:29:020:29:05

There you go.

0:29:050:29:07

First sale to the cafe owner.

0:29:070:29:08

-All right, thank you.

-Cheers now. Bye-bye.

0:29:080:29:12

Mate, that was a cheeky little deal. Well done.

0:29:120:29:16

East London.

0:29:170:29:19

Nat, we're on the way to yours now.

0:29:190:29:21

In - bang, bang - this is what we do, this is our book.

0:29:210:29:25

Pushing Snottydink to independent shops - Scott, Brett...and Natalie.

0:29:250:29:30

Hello.

0:29:300:29:31

What do you look for when you buy a book for here?

0:29:310:29:34

Erm, I guess good sellers, really.

0:29:340:29:36

We haven't got anything that's currently popular,

0:29:360:29:39

but we've got Snottydink.

0:29:390:29:42

So do you get many parents in here who bring their children in?

0:29:420:29:44

We think it could be applicable to quite a wide age group.

0:29:460:29:50

We wouldn't sell that many, to be honest.

0:29:500:29:53

It's a limited edition. You're not going to get this anywhere else.

0:29:530:29:56

You're the only person around this area who's going to have probably

0:29:560:29:59

the best children's book, I don't know, on the market right now.

0:29:590:30:02

I think it ties in with everything that you've got here, the age group.

0:30:020:30:06

-It's also a great book for anyone over that age.

-OK, we can take ten.

0:30:060:30:09

That's great. Thank you.

0:30:090:30:10

'I wanted to sell all of them in one go,'

0:30:100:30:12

but it has kind of opened my eyes up to...

0:30:120:30:14

It's going to be a lot of small units

0:30:140:30:17

sold to independent bookstores.

0:30:170:30:19

Natalie was a little bit subdued and I didn't feel confident with

0:30:190:30:23

her pitch, so it was actually a little bit tougher than I thought.

0:30:230:30:27

Piccadilly - where Bizzie Bee failed to sell. Up next, Snottydink.

0:30:290:30:36

I think you've done well.

0:30:360:30:38

I like how it looks quite strong and visually eye-catching.

0:30:380:30:42

-15 copies at £3.85.

-Thanks ever so much for your time today.

0:30:420:30:45

Pitch over, still to shift, 265 copies.

0:30:450:30:50

-I want to sell every copy.

-Yeah.

-Yeah.

-I really want to.

-Yeah.

0:30:500:30:54

Because everyone loves the book. There's seven of us in this team.

0:30:540:30:57

-I think it's doable.

-Yeah.

-Mm-hm.

0:30:570:30:59

Still to make a sale...

0:31:020:31:03

Hi. Pleasure to meet you. I'm Charleine.

0:31:030:31:06

..last chance to sell in bulk for Charleine, David and Joseph.

0:31:060:31:10

The storybook is about an insect, the book teaches children about

0:31:100:31:16

their enthusiasm and encouragement and passion

0:31:160:31:19

to get to their end goal.

0:31:190:31:21

So, it ticks a lot of boxes, it's bright, it's colourful.

0:31:210:31:25

We're thinking we would like to go for 25 of the book.

0:31:250:31:28

OK, we'll be happy to do a deal with 25 books. That will be £3.50.

0:31:280:31:32

Is there any way we could push you higher on the quantities?

0:31:320:31:35

I really, really think that 50 would be a better number to work with.

0:31:350:31:38

I think 25 is our final number.

0:31:380:31:40

'The pitch was a bit of a mess.

0:31:400:31:42

'David was weak when it came to negotiations.'

0:31:420:31:45

I think you've got to keep trying, be as cheeky as possible.

0:31:450:31:48

I don't like hearing the word "no" in anything in life.

0:31:480:31:52

-We've got a lot of products to shift.

-Yeah, I know.

0:31:520:31:55

And that's one of our main retailers gone.

0:31:550:31:58

Hi, it's Charleine speaking. We haven't been...

0:31:580:32:01

Well, we've done all right, we sold only 25.

0:32:010:32:04

-25?

-Yeah.

0:32:060:32:08

'It's not good enough.'

0:32:080:32:10

The other team needs to sell more. Charleine should have listened to me

0:32:100:32:13

when I said that I was a really good pitch

0:32:130:32:15

and I've got a proven track record,

0:32:150:32:17

so I should have been there, winning this task for us.

0:32:170:32:19

Hackney, East London.

0:32:220:32:23

Working out discounts for Snottydink...

0:32:230:32:26

Recommended retail price will be £6.99.

0:32:260:32:28

..Brett.

0:32:280:32:30

If you buy under nine or up to nine, it's £4.89 per unit.

0:32:300:32:35

Natalie, write down the stem points

0:32:350:32:38

cos they are crucial in negotiations.

0:32:380:32:41

Another chance to make a sale...

0:32:410:32:43

Hi, it's lovely to meet you.

0:32:430:32:44

..for Natalie.

0:32:440:32:45

So, it's called Snottydink.

0:32:450:32:47

He's an elephant-dragon hybrid.

0:32:470:32:49

The retail price will be 6.99,

0:32:490:32:52

so we'd be looking at you making a £2.10 profit on each book.

0:32:520:32:54

OK, I deal in percentages, what's the percentage?

0:32:540:32:57

-What do you want to know?

-My discount percentage,

0:32:570:33:00

which allows me to determine my profit margin.

0:33:000:33:04

-OK. Let me have a think.

-Nat, do you want to carry on with it?

-Yeah.

0:33:040:33:08

-I'm fine with that. Erm...

-I... Sorry, sorry, absolutely, carry on.

0:33:080:33:11

Do you know what, guys?

0:33:110:33:12

I'm going to stop you here. I don't think this is for Hackney.

0:33:120:33:14

I feel really confident if you just take two, you will sell both

0:33:140:33:17

and make a profit, so you've got nothing to lose.

0:33:170:33:19

-I'm digging in my heels, I'm sorry.

-You don't think it would suit you?

0:33:190:33:22

-That's a shame.

-Thank you so much for your time. Cheers.

0:33:220:33:25

Well, that was a waste of time.

0:33:250:33:26

A waste of time.

0:33:280:33:29

Natalie was supposed to lead the pitch, but she did a terrible job.

0:33:290:33:32

She didn't engage with the customer. She didn't know the figures.

0:33:320:33:35

Frankly, it was a disaster.

0:33:350:33:39

So, bus.

0:33:390:33:41

With all his big pitches over...

0:33:420:33:45

We have three and a half hours left and 85 books to sell.

0:33:450:33:50

..Sam heads to specialist book haven, Charing Cross.

0:33:500:33:54

Round this area, it is a slight risk.

0:33:550:33:58

If you take that side, I'll take this side.

0:33:590:34:02

Oh, so many bookstores!

0:34:020:34:04

I have never handled in this shop a book with a CD or a DVD.

0:34:070:34:13

-We don't handle new books in here.

-No, it is very rare.

0:34:130:34:16

I mean, it's a different kind of rare, but it is limited edition.

0:34:160:34:20

-For our clients, I think it's the other end of the spectrum.

-OK.

0:34:200:34:24

That went well(!)

0:34:240:34:27

One hour left to sell.

0:34:270:34:30

-I can go £3.80.

-12 at £3.80. OK.

-Thank you.

0:34:300:34:35

The final push.

0:34:350:34:37

-It's 20 units for

-£4. Yes.

0:34:370:34:38

-Brilliant. Fantastic.

-Good luck.

-Have a lovely day.

0:34:380:34:41

-Thank you. £3.75.

-Thank you.

-Thank you.

-Thank you.

0:34:410:34:45

10 books for £44.

0:34:450:34:47

Yeah.

0:34:470:34:48

20 minutes left.

0:34:480:34:50

Pedestrians, out of the way.

0:34:500:34:53

For both teams, last chance of a sale.

0:34:530:34:55

Rainforest Cafe just there, guys.

0:34:550:34:58

Right, let's do this.

0:34:580:34:59

So I think this is a brilliant thing to bring in, really suit your shop.

0:34:590:35:03

-The cost for yourself would be £4.20.

-It's a nice little book.

0:35:030:35:07

-What can you do me on the price?

-If we're able to go over 100 units,

0:35:070:35:11

we'd be able to bring it down to £3.

0:35:110:35:13

Do we have a deal?

0:35:130:35:14

-Deal.

-Deal. We have a deal.

0:35:150:35:17

SHE SQUEALS

0:35:180:35:20

We're under severe time constraint.

0:35:230:35:26

How do you feel about taking a larger quantity from us?

0:35:260:35:29

As time runs out, prices tumble.

0:35:290:35:32

-So I'd be giving you £1.75 a copy?

-Mm-hm.

0:35:320:35:34

-Um, but if we do that, I'll take the lot.

-ALL: Yay!

0:35:340:35:38

This will be the best purchase you've made all year.

0:35:380:35:41

It's like giving birth to a child

0:35:410:35:43

and someone offering you £2 for it.

0:35:430:35:45

I've never given birth, obviously, so...

0:35:450:35:47

Selling your baby for £2, God, what a heartless mother I am.

0:35:470:35:51

-We sold out.

-Yes, we sold out.

0:35:520:35:54

Not at the best price, but we sold out.

0:35:540:35:56

Tonight, takings will be totalled.

0:35:580:36:01

Tomorrow in the boardroom, the final chapter.

0:36:010:36:05

You can go through to the boardroom now.

0:36:200:36:22

-Good morning.

-ALL: Good morning, Lord Sugar.

0:36:380:36:41

Well, this process, of course, is not a children's story.

0:36:410:36:44

One of you will not be living happily ever after

0:36:440:36:46

by the time we're finished today.

0:36:460:36:49

Now, Connexus, Sam, you're renowned as being a wordsmith,

0:36:490:36:54

so I made a very strong suggestion

0:36:540:36:56

that you might wish to consider being the project manager.

0:36:560:37:00

So I was waiting for you to come out of your Hungry Caterpillar thing

0:37:000:37:05

-and turning into a butterfly.

-I had a fantastic team.

0:37:050:37:08

I really enjoyed managing them and creating together.

0:37:080:37:11

-We've got this name, Snottydink. Is that right?

-Yeah, that's correct.

0:37:110:37:15

I heard from Karren that you were agonising for hours over this.

0:37:150:37:20

Yes, that's correct, Lord Sugar,

0:37:200:37:22

because I think that all good stories have good plot

0:37:220:37:24

but maybe some...a moral focus or something like that

0:37:240:37:27

and I thought that was important to get in there.

0:37:270:37:30

You did over-intellectualise it and at times I felt

0:37:300:37:32

I was watching you try to write the sequel to King Lear.

0:37:320:37:36

Yes, and I've apologised to my team for that.

0:37:360:37:38

I take full responsibility for that.

0:37:380:37:41

Not decisive, is that what you're saying? You find it hard

0:37:410:37:44

-to make a decision?

-No, I wouldn't say I'm not decisive.

0:37:440:37:46

I take a long time to come to a decision but once I've made one...

0:37:460:37:49

You see, in business, timelines can kill you if you don't stick to them.

0:37:490:37:52

Admittedly, it didn't fall into place as quickly

0:37:520:37:55

as I had anticipated. We basically wanted this idea of acceptance

0:37:550:37:59

coming through as the moral, so we wanted a character...

0:37:590:38:02

Initially the first thing I said was...

0:38:020:38:04

-I can see why he took three hours.

-Yeah.

0:38:040:38:05

I've got a note here from Karren that the main character is a monster

0:38:050:38:09

that lives a life of isolation until society learns to live with it.

0:38:090:38:14

Sounds like the biography of Piers Morgan.

0:38:140:38:17

I've got words in this book like "dire", "quell" and "ado".

0:38:190:38:23

What three-to-five-year-olds know what those words are?

0:38:230:38:26

Some of the more typical nursery rhymes

0:38:260:38:29

have slightly more advanced language in them than some of the books

0:38:290:38:32

on present-day shelves for three-to-five-year-olds.

0:38:320:38:35

What did you read when you were three to five years old -

0:38:350:38:38

War And Peace?

0:38:380:38:39

So let's swing into day two.

0:38:390:38:42

In the independent retailer, there was...

0:38:420:38:44

Sam and Selina did most of the talking.

0:38:440:38:46

So I pitched to the independent retailer.

0:38:460:38:48

They seemed to be really on board

0:38:480:38:50

-with the product. They bought 50.

-Good.

0:38:500:38:53

I understand, Natalie, that you had a little problem with

0:38:530:38:56

-one of the pitches.

-Yeah, it didn't go very well.

0:38:560:38:59

-I'll be the first to admit that.

-SHE COUGHS

0:38:590:39:01

- Couldn't have been any worse. - OK.

0:39:010:39:04

-Why is that, then? Nerves or what?

-I was feeling terrible all day.

0:39:040:39:07

That's why I didn't go with Sam to do the pitches.

0:39:070:39:10

I didn't think it was appropriate for me to be stood there, pitching,

0:39:100:39:13

while I was coughing, spluttering, sneezing.

0:39:130:39:15

-It was a bit better throughout the day.

-Mmm.

0:39:150:39:17

Right, now, Versatile. Charleine, I understand you're the PM.

0:39:200:39:22

Yes, Lord Sugar.

0:39:220:39:24

I seen this as a task that needed a lot of different elements to it

0:39:240:39:29

-and I really wanted to try and bring everything together.

-OK.

0:39:290:39:32

Joseph, you thought of the bee.

0:39:320:39:34

Basically, it was a bee along a journey

0:39:340:39:36

that met a couple of characters,

0:39:360:39:38

went through a few different scenarios

0:39:380:39:40

and then finally at the end made the honey.

0:39:400:39:41

"The Bizzie Bee was swishing and swooshing, tumbling and turning..."

0:39:410:39:45

-Yeah?

-Swishing and swooshing, tumbling and turning.

0:39:450:39:47

Lucky it wasn't an adult book

0:39:470:39:48

cos it sounds like it's pissed, actually.

0:39:480:39:51

Erm, you, Charleine, you made Richard the sub-team leader,

0:39:530:39:57

but yet when you wanted to communicate with the sub-team

0:39:570:40:00

you wanted to speak to David most of the time.

0:40:000:40:02

I knew by having him as sub-team leader that...

0:40:020:40:05

Did you just make him the sub-team leader because you know

0:40:050:40:07

his character - just to shut him up and keep him quiet,

0:40:070:40:09

give him a title or what?

0:40:090:40:11

-Yeah, I...

-Yeah?

-Kind of, Lord Sugar.

0:40:110:40:13

I thought that by putting him as sub-team leader,

0:40:130:40:16

he would feel that he's got control.

0:40:160:40:18

I think he works better when he is a leader and wants to achieve more,

0:40:180:40:22

whereas if he's just left as part of the team,

0:40:220:40:25

I think that there would be hold-ups.

0:40:250:40:27

I would tell Charleine what she wanted to know

0:40:270:40:30

and then she would ask to speak to David, and David would

0:40:300:40:32

-repeat exactly...

-What is it about you that you seem to, um,

0:40:320:40:36

alienate people? Is it because it's all about Richard?

0:40:360:40:39

You want to do everything yourself?

0:40:390:40:42

No, I don't think so. I don't think that I get on with everybody,

0:40:420:40:45

but that's business, that's life.

0:40:450:40:48

He was a fantastic sub-team leader. I know some people might be shocked

0:40:480:40:51

about me mentioning this,

0:40:510:40:53

but I really did enjoy working under Richard.

0:40:530:40:56

RICHARD CHUCKLES

0:40:560:40:57

Mergim made an absolute blinder. He actually sold to the focus group.

0:40:570:41:01

Where you had the focus group... You got a deal there, did you?

0:41:010:41:04

It was brilliant. Really, really good.

0:41:040:41:06

Very opportunistic, that was good

0:41:060:41:08

to take advantage of the situation that you were in, yeah.

0:41:080:41:10

Now, I understand that, Charleine,

0:41:100:41:13

you went to the first national retailer...yeah?

0:41:130:41:16

-Yes.

-And according to Claude, it didn't go too well.

0:41:160:41:19

You misread who you were selling to.

0:41:190:41:22

You had, perhaps,

0:41:220:41:23

the wrong team presenting to those hard-nosed buyers.

0:41:230:41:27

And I heard it was pretty poor.

0:41:270:41:29

Pretty poor to such an extent that they didn't give you any orders.

0:41:290:41:32

-Right?

-No, Lord Sugar, they didn't want to buy any books.

0:41:340:41:38

You may have a disagreement or dislike of someone like Richard,

0:41:380:41:41

but I think one thing he has done is demonstrated in the past few weeks

0:41:410:41:46

that he can sell, and you needed to take your strongest pitcher

0:41:460:41:49

to the most professional people that you were pitching to,

0:41:490:41:53

and you didn't. Bad management decision that, I think.

0:41:530:41:56

You went to the other very large retailer. You didn't do very well.

0:41:570:42:01

As soon as they came up with the 25, David started to negotiate price,

0:42:010:42:04

so it's very hard to then turn it round and get them to take

0:42:040:42:07

more of the quantity. But I tried and tried and tried...

0:42:070:42:10

But they still only got 25. It's not a lot, is it?

0:42:100:42:12

For a big retailer of that size.

0:42:120:42:14

OK, well, I think it's time to see how many of these books we sold.

0:42:140:42:19

Claude, let's hear how Versatile got on, shall we?

0:42:220:42:25

Versatile sold...

0:42:250:42:27

210 books.

0:42:270:42:30

The total sales were £690...

0:42:300:42:33

and 10 pence.

0:42:330:42:35

And, Karren...Connexus...

0:42:360:42:38

Snottydink...

0:42:380:42:39

sold 205 books.

0:42:390:42:41

Total sales...

0:42:430:42:44

..£587...

0:42:450:42:47

and 25 pence.

0:42:470:42:49

So, Versatile, you've won by £102.

0:42:500:42:54

There's got to be a story there somewhere.

0:42:540:42:56

-CLAUDE:

-It's worth saying, Alan,

0:42:560:42:58

that Charleine pulled it round at the end,

0:42:580:43:01

and she sold some 125 books.

0:43:010:43:04

Well done, seems that it was an 11th-hour win.

0:43:040:43:07

You'll be delighted to know that I'm sending you to a library...

0:43:070:43:11

LAUGHTER

0:43:110:43:12

Oh, Lord Sugar...

0:43:120:43:14

Don't look too disappointed... It's a private members' club

0:43:140:43:17

where the award-winning magician Ben Hanlin is going to conjure up

0:43:170:43:21

some fun for you. Enjoy it. They might make...

0:43:210:43:25

Mergim disappear...

0:43:250:43:26

LAUGHTER

0:43:260:43:28

And I'll see you on the next task, OK?

0:43:280:43:29

ALL: Thank you, Lord Sugar.

0:43:290:43:31

LAUGHTER

0:43:340:43:36

Well...Sam...it's simply down to numbers.

0:43:440:43:47

We'll discuss it in greater detail shortly,

0:43:470:43:50

and as you know, at least one of you will be leaving

0:43:500:43:53

the process today. OK? Off you go.

0:43:530:43:55

ALL: Thank you, Lord Sugar.

0:43:550:43:57

After you, Gary, don't worry.

0:43:580:44:00

This is a blank deck of cards. Charleine...

0:44:030:44:05

write your name. Nice and big on there.

0:44:050:44:07

Do you know, I am absolutely ecstatic to have won this project.

0:44:070:44:11

Me and Richard are totally fine, and we're just grateful to have

0:44:110:44:15

achieved the task, be on the winning side, and I know that.

0:44:150:44:18

We've got...Charleine's card...

0:44:180:44:20

Put it into the middle.

0:44:200:44:22

It'll stay there till you do this...

0:44:240:44:27

ALL: No!

0:44:270:44:30

Charleine, I believe, was actually a poor project manager in this task.

0:44:300:44:34

It was more luck than judgment that won the day today.

0:44:340:44:37

-Well done to us...

-ALL: Cheers.

-To Versatile...

0:44:370:44:39

-Good luck with the rest of the tasks.

-Thank you very much.

0:44:390:44:42

Firstly...

0:44:480:44:49

a massive sorry...

0:44:490:44:51

I guess, guess we have to talk about...

0:44:510:44:54

this task. And we have to go through it...with a fine comb.

0:44:540:44:58

We had a good product. Erm... It's obviously...

0:44:580:45:02

It must come down to sales.

0:45:020:45:03

Sam - he's quite good at getting all flappy when it's not going his way.

0:45:030:45:08

I don't think there was that much strategy, there wasn't much talk

0:45:080:45:11

about what sales we should do.

0:45:110:45:13

Natalie knows where I'm going to go with this.

0:45:130:45:15

She hindered. She knows that was coming. I'm not going to beat

0:45:150:45:18

-around the bush. If we didn't...

-Natalie was ill.

0:45:180:45:20

Natalie failed to sell. We can't have somebody weakening the team.

0:45:200:45:23

The sniffles and the cold doesn't wash with me.

0:45:230:45:26

With the other team - they made £100 more than us...

0:45:260:45:30

I wish we'd just sold more.

0:45:300:45:32

I don't feel like, personally, I've made any monumental mistakes...

0:45:320:45:37

which should lead me to be fired.

0:45:370:45:39

PHONE RINGS

0:45:520:45:54

Can you send the candidates in, please?

0:45:540:45:56

-Yes, Lord Sugar.

-Thank you.

0:45:560:45:59

You can go through to the boardroom now.

0:45:590:46:01

Well, Sam, you sold 205.

0:46:100:46:13

The other team sold 210.

0:46:130:46:16

And you lost by over £100.

0:46:160:46:19

I think...there are things that potentially could have gone better.

0:46:190:46:23

The sub-team came back, ultimately, with 93 books unsold.

0:46:230:46:27

Had we sold those even at the low price

0:46:270:46:29

that we'd sold our 80 books at, we would have won.

0:46:290:46:32

It's quite easy to blame the sub-team. I tell you something now,

0:46:320:46:35

they would not take any more than what we sold them,

0:46:350:46:37

and I can tell you that as a salesman - I could not get them

0:46:370:46:40

-to take any more.

-And I appreciate how hard you guys worked to sell...

0:46:400:46:43

I've got to find someone who's leaving today.

0:46:430:46:45

I need to understand who is responsible.

0:46:450:46:47

The key to this is selling, isn't it?

0:46:470:46:49

Natalie went into our pitch and fluffed it.

0:46:490:46:51

Maybe if I had gone in or Brett would have, we would have made the sales.

0:46:510:46:54

So this is one of the shops that you messed up in when you didn't

0:46:540:46:58

-do a pitch properly there, yeah.

-Yeah, that's right.

0:46:580:47:01

-Yeah?

-That's correct.

-What actually went wrong there?

0:47:010:47:03

Rather than this very quick, "Yeah, that's right," explanations -

0:47:030:47:06

if you wish to remain in the process, I'd like you to elaborate

0:47:060:47:09

a little bit more on what was wrong on the day there.

0:47:090:47:12

Apart from telling me you had the sniffles.

0:47:120:47:14

Yeah, of course. I think, personally, that it fell down

0:47:140:47:16

when we started talking about finances - that's when it started

0:47:160:47:19

-to go wrong.

-So, you went into the shop and you didn't know

0:47:190:47:21

-what prices to offer?

-Brett said he was in charge of the finances...

0:47:210:47:24

-Which I did.

-..and had been looking after them.

0:47:240:47:26

And I was a bit shocked he didn't have that answer.

0:47:260:47:28

I supplied you with that information and you went in there with it.

0:47:280:47:32

Completely disagree... You didn't have the information...

0:47:320:47:34

You're a liar.

0:47:340:47:36

-Yes, I did.

-You're outright lying.

-You can look at my notebook.

0:47:360:47:38

I sat in the back of that car and worked out the unit price,

0:47:380:47:41

our profit margin, and how much the vendor would get if they were

0:47:410:47:44

to have bought that category of units.

0:47:440:47:46

This task is all about the amount of sales both teams have made.

0:47:460:47:49

Now, Selina, the national retailer -

0:47:490:47:52

you only sold 50.

0:47:520:47:54

You did reduce from 150 to 50 very quickly, Selina.

0:47:540:47:56

You're right, Karren, I did. And judging by the reaction of shock

0:47:560:47:59

at 150, the next tier down was 100, and then 50.

0:47:590:48:02

To be fair, we didn't go in at 100.

0:48:020:48:04

If you're so smart and you know that it's key to have a negotiation

0:48:040:48:07

-strategy on each...

-But everyone needs to be able to negotiate.

0:48:070:48:10

Of course they do, and I did negotiate,

0:48:100:48:12

and I negotiated the other.... But I have to point out,

0:48:120:48:14

-I didn't understand the whole pricing structure.

-We did write them down...

0:48:140:48:17

You handed me a scrap of paper...

0:48:170:48:19

When you're on a task here...they are your numbers also, you own them.

0:48:190:48:24

Now, Sam, you were in Charing Cross - it's notorious for books.

0:48:260:48:29

But you never had a cat in hell's chance of selling to them

0:48:290:48:33

because they don't sell kids' books.

0:48:330:48:35

We managed... Look...

0:48:350:48:38

The final result is that my sub-team...

0:48:380:48:40

We managed to sell all of our stock.

0:48:400:48:43

Unfortunately, we did sell them at a very low price.

0:48:430:48:45

I led that pitch, Lord Sugar. It was definitely an act of desperation.

0:48:450:48:49

It certainly wasn't strategy to go into the final retailer

0:48:490:48:51

-and sell for that price.

-It was kind of like he knew he had you

0:48:510:48:54

over a barrel, you mean, is that what you're saying?

0:48:540:48:56

-I think so, yeah.

-Sam, it seems to me that...

0:48:560:49:00

your logistics and understanding of business is a little bit weak.

0:49:000:49:04

-I disagree...

-I know you disagree, I don't expect you to agree with me.

0:49:040:49:09

Sam, who are you bringing back into this boardroom?

0:49:100:49:13

HE SIGHS

0:49:140:49:17

Here you are again. This is his trait. His complete trait.

0:49:170:49:20

You spent three hours deciding on what bloody name

0:49:200:49:23

you're going to name this thing, and now you are wanting to

0:49:230:49:26

-pontificate again.

-It's difficult to pinpoint it, I think...

0:49:260:49:30

To a spec... To a spec... I can think of, potentially,

0:49:300:49:33

-one person...

-That's a start, who's that?

0:49:330:49:36

I have to say that...for me

0:49:360:49:37

the sub-team sales was a large part of this,

0:49:370:49:40

and as the weakest seller in the sub-team,

0:49:400:49:42

-I have to bring Natalie back.

-Right. And the other person...

0:49:420:49:46

Er...

0:49:510:49:53

I don't know. I'm struggling. I'm genuinely struggling.

0:49:530:49:56

Somebody else has got to come back into this boardroom.

0:49:560:49:59

OK, I-I will say Nat and...

0:49:590:50:01

Erm...(Brett.)

0:50:030:50:05

-Who?

-Brett and Nat.

-Me.

0:50:050:50:07

All right. Go back to the house, the rest of you, OK.

0:50:090:50:12

I'm going to ask you to step away for a while.

0:50:180:50:21

I'll see you three back in this boardroom...shortly, OK?

0:50:210:50:24

SAM SIGHS

0:50:290:50:31

Sam is a highly intelligent young man.

0:50:310:50:35

-Is he a businessman?

-He just takes so long to reach a decision.

0:50:350:50:38

It's a big failing.

0:50:380:50:40

Natalie, on the other hand - her answers are very short.

0:50:400:50:44

Simple yes-no answers is not good enough.

0:50:440:50:47

With Sam - he thinks too much. And she doesn't think about anything.

0:50:470:50:50

-Her sales' technique was dreadful.

-And then they've got Brett in here.

0:50:500:50:54

And Brett - he pokes his nose into everything, doesn't he, Brett?

0:50:540:50:57

I'll have to wait and see why Sam's bringing him back in here.

0:50:570:51:01

Can you send the candidates in, please?

0:51:030:51:05

Sam, I'm sure Brett would like to hear your reasons for bringing

0:51:140:51:18

-him in here.

-Of course. The reason this task failed is because

0:51:180:51:22

the sub-team were not able to sell out of their stock.

0:51:220:51:25

Now, Brett was sub-team leader. He was in charge of logistics

0:51:250:51:29

-for the sub-team.

-However...

-Hold on, I haven't finished, Brett.

0:51:290:51:32

-Right, fair enough.

-Had the sub-team sold out at the same price

0:51:320:51:35

that we sold for, we would have won the task. That's the reason

0:51:350:51:37

I've brought Brett in.

0:51:370:51:39

-Can I answer that back?

-Yeah.

-You failed to sort out

0:51:390:51:42

your logistics cos you stayed in one area,

0:51:420:51:45

which didn't have any outlets specifically designed

0:51:450:51:48

for our book. I sold in every single shop we went to,

0:51:480:51:51

other than Natalie's. And the only reason we never sold in Natalie's

0:51:510:51:54

is because she was worried Karren was there.

0:51:540:51:57

I... I shit you not, Karren was there

0:51:570:52:00

and she absolutely got her arse in her hands that Karren was there,

0:52:000:52:02

-and she faltered.

-Brett, I think that the way you've come in here

0:52:020:52:05

-and attacked me and said personal things...

-Factual.

0:52:050:52:08

-..shows what kind of person you are, really.

-Factual.

0:52:080:52:10

I will not base anything on lies. You all know that about me.

0:52:100:52:13

OK. I was nervous that you were there, Karren. And I really

0:52:130:52:15

wanted to prove myself to you, that I am a worthy

0:52:150:52:17

business partner to Lord Sugar.

0:52:170:52:19

And I did mess it up.

0:52:190:52:21

He says that the 80 units you had left over...

0:52:210:52:24

-Yeah.

-Given that you could have sold them,

0:52:240:52:27

now, what kind of customers were you dealing with?

0:52:270:52:30

Independent shop owners, Lord Sugar.

0:52:300:52:32

-And the maximum that they were buying at a time was what?

-Five to ten.

0:52:320:52:35

Why do you think you could sell 80 to one of these people?

0:52:350:52:37

Cos we managed to do it. If we managed to do it,

0:52:370:52:39

-you could have done it.

-We couldn't have.

-Why?

0:52:390:52:42

Because that would have meant we would have to have found 11

0:52:420:52:44

separate locations on top of the ones we already had.

0:52:440:52:46

Lord Sugar, can I respond to what Brett said, please?

0:52:460:52:49

-We had done everything we could.

-Brett, ever heard the expression,

0:52:490:52:52

-"Been a bridesmaid many times, but never the bride"?

-Yep.

0:52:520:52:55

How many times have you been the sub-team leader?

0:52:550:52:57

-Three times, Lord Sugar.

-Three times. Is there a reason for that?

0:52:570:53:00

Genuinely, don't know. At the end of the day I've got...

0:53:000:53:02

You don't know why people haven't accepted you as the project...

0:53:020:53:05

People don't like the fact that I am concise,

0:53:050:53:07

-and I'm direct.

-Who would you fire today?

0:53:070:53:09

Who's responsible for the failure of this task?

0:53:090:53:11

I would, I would fire Natalie straightaway.

0:53:110:53:14

Natalie... Your own CV here... where you say,

0:53:140:53:17

"I'm naturally good at sales. Good at speaking in front of people.

0:53:170:53:21

-"And good at interviews."

-Yup.

0:53:210:53:23

-But... These are your words.

-Yeah, I, I...

0:53:250:53:27

And yesterday, you were unnaturally poor at sales,

0:53:270:53:30

terrible at speaking in front of people.

0:53:300:53:33

And...you know,

0:53:330:53:34

it goes completely against what you claim you're good at.

0:53:340:53:37

Now, Sam, tell me why I shouldn't fire you today.

0:53:370:53:41

OK, well, I did a good job as project manager.

0:53:410:53:43

I wasn't perfect, I made mistakes. But I had a happy team

0:53:430:53:46

and I made some good decisions.

0:53:460:53:48

Most of that product that you see there. I contributed to.

0:53:480:53:51

We had retailers throughout London telling us it was a good product.

0:53:510:53:55

Obviously it's not the best children's book in the world,

0:53:550:53:57

we made it in a day. But I put all my passion

0:53:570:54:00

and energy into that. I am working incredibly hard in every task

0:54:000:54:03

to prove that I am a credible businessperson.

0:54:030:54:06

Right, listen, I don't want to hear any more.

0:54:060:54:08

Sam, you talk about some of the good things that you've done

0:54:100:54:12

in the task, but you went to the wrong shops.

0:54:120:54:16

You then panicked in the end, and sold stuff in a sale.

0:54:160:54:20

And...you know, I have to say that you are totally responsible

0:54:200:54:23

for that, as far as I'm concerned.

0:54:230:54:25

Brett, you've got a lot to say for yourself.

0:54:270:54:30

You state, generally, you're a very honest fellow,

0:54:300:54:32

and you get a bit upset when people don't tell the truth.

0:54:320:54:35

-That's correct.

-Yeah. I also said I don't want to hear any more.

0:54:350:54:39

-Sorry.

-My feeling tells me...that...

0:54:390:54:43

there's a little bit more time left in you...

0:54:430:54:47

-and that you should remain in this process.

-Thank you.

0:54:470:54:50

Natalie, the sales on this wasn't that great.

0:54:500:54:53

You've been very quiet in the past five weeks.

0:54:530:54:56

I think there's a certain sense of immaturity about you,

0:54:560:55:00

because of the experience that you have in business

0:55:000:55:03

and I'm looking for a...

0:55:030:55:05

a business partner. But when it comes to immaturity in business,

0:55:050:55:10

Sam, I'd also have to say that this was a disastrous result,

0:55:100:55:14

as far as I'm concerned, considering such a lot of good work

0:55:140:55:18

went into the book.

0:55:180:55:19

Sam, you seem a very nice chap,

0:55:210:55:24

a highly educated fellow, but I'm looking at you the person...

0:55:240:55:27

-Absolutely.

-..I'm looking at your indecisiveness

0:55:270:55:30

and so I'm struggling...

0:55:300:55:31

But, Natalie, your pitch was terrible.

0:55:350:55:38

I'm not sure you think before you speak.

0:55:380:55:41

You just haven't shown me enough. On this particular occasion...

0:55:410:55:45

-you're fired.

-Thank you.

0:55:450:55:47

You know, we're fifth week in...and...

0:55:550:55:58

You can see I'm struggling here, Sam.

0:56:010:56:04

Yeah, I am really, really struggling here.

0:56:040:56:07

I'm telling you right now...

0:56:070:56:10

right...that if you don't start showing me more business acumen...

0:56:100:56:14

you won't be lasting too much longer here.

0:56:140:56:17

I'm going to let you stay.

0:56:170:56:18

All right. OK.

0:56:200:56:21

-Thank you very much.

-Thank you, guys.

-Thank you.

0:56:210:56:24

-After you.

-Cheers.

0:56:260:56:27

Natalie, I'm so sorry.

0:56:270:56:29

I knew that if I was in a team with Brett and Scott,

0:56:440:56:46

that whatever happened, it would be those two against me.

0:56:460:56:49

I definitely think Brett wriggled off the hook,

0:56:490:56:51

and I think he'll be fired very soon. If you listen to the way he speaks,

0:56:510:56:54

it's quite clear that he's not very intelligent

0:56:540:56:57

and doesn't know much about business.

0:56:570:56:59

First of all, I'm just going to raise a toast to myself...

0:56:590:57:03

CHEERING AND WHOOPING

0:57:030:57:05

Do you think Brett's going to come back?

0:57:050:57:08

Because I was quite shocked that Brett was taken in...when I just heard that...

0:57:080:57:11

I think Brett's definitely coming back...

0:57:110:57:13

CHEERING

0:57:130:57:16

My God!

0:57:210:57:22

I was so worried about you.

0:57:220:57:24

It was in his face. He wanted to get rid of two people today.

0:57:240:57:27

He really, really wanted to get rid of two people.

0:57:270:57:29

So I do feel like it's a real complement that both...

0:57:290:57:31

to both of us that we're still here.

0:57:310:57:33

Big competition.

0:57:330:57:34

And the bar is rising.

0:57:340:57:36

Now, 13 candidates remain.

0:57:390:57:43

Lord Sugar's search for his next business partner...

0:57:430:57:46

continues.

0:57:460:57:48

Next time...

0:57:510:57:53

I want you to set up your own handyman business.

0:57:530:57:56

Brush up...

0:57:560:57:57

No messing about, no stopping, no toilet breaks. Literally hitting it.

0:57:570:58:00

-I need help with the bush, there's too much bush.

-Voila!

0:58:000:58:03

..wash down... SHE GROWLS

0:58:030:58:05

Oh, no, all over the board over there, you see.

0:58:050:58:07

-You're kidding.

-Get this shit gone.

0:58:070:58:10

And in the boardroom...

0:58:110:58:13

Forget about all that joking and messing about.

0:58:130:58:16

I'm going to do something very unusual here...

0:58:160:58:18

..hammer time.

0:58:180:58:19

I'm sick and tired of this...

0:58:190:58:21

You're fired.

0:58:210:58:23

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