Away Day The Apprentice

This is an unbelievable opportunity.

Lord Sugar is in the market for a brand-new business partner.

This process is not about a job, it's about me

ploughing £250,000 into a business.

Trust me, there are people in this room that are hungry for this deal.

Here to do battle for his backing, 16 ambitious entrepreneurs.

You told me you could do things, you lot. You can't.

You're all a bloody waste of space.

At stake, a £250,000 investment.

And a 50-50 partnership with a business icon.

I believe actions speak louder than words.

You shut up, and you shut up, and you talk.

Get the gear! Get the gear!

It's a deal worth fighting for.

Make a decision. Make a decision.

-I've been royally stitched up. ALL:

-Look at that.

THEY SHOUT EXCITEDLY

16 potential business partners.

-Hold me tight.

-Why are you undermining me?

-I'm not.

Jason, will you be quiet, you silly shit?

12 tough weeks.

-I don't understand what's going on.

-Big smiles!

One life-changing opportunity.

You're fired. You're fired.

I don't want to see your face any more. You're fired.

Previously on The Apprentice...

Your task is to help in finding certain items

that are required for the opening of the hotel.

A business trip to Dubai.

Ten dirham now. Shake my hand and I'll give you the cash.

To shop against the clock.

I'm in a very very rush.

Put the map away because I know Dubai like the back of my hand.

Banking on Zee's local knowledge, his team pay the price.

Have you ever heard of Egyptian oud?

-No. That's worrying.

-He's talking crap!

-And on the other team...

-We've got to buy something.

Don't stress. We've got at least four hours before we start stressing.

Despite letting time tick by...

That means they've wasted all day and not bought anything.

..project manager Myles clocked his fifth successive win.

Zee went head-to-head with his girls.

He seems to have it in for me right from the start.

Have you got a problem working with women?

-You're getting carried away.

-I'm not.

Natalie faltered.

You said I didn't have passion. I was devastated.

Here, you bunny off a scratch in here.

What I don't see is you doing anything out on task.

But it was Zee who was sent packing.

You are to blame for this task, and Zee, you're fired.

He became the fifth casualty of the boardroom.

Now, 11 remain to fight for the chance to become

Lord Sugar's business partner.

6am.

PHONE RINGS

-Hello?

-'Good morning.'

-Good morning.

-'This is Lord Sugar's office.'

'Lord Sugar would like you to meet him at Guildhall in the City.'

-'The cars will be with you in half an hour.'

-Cool. Thank you.

-Wake up, everyone.

-Where are we going?

Guildhall in the City.

HE YAWNS

Once more unto the breach, boys.

Played five, won three, lost two. Not the greatest.

Got to win this one. Get back on the horse.

Leah, we can't loses this task.

I think we'll win this one.

I can't afford to be in the boardroom again.

I don't think I've stood out particularly in this last task.

I'm keen to show them what I'm capable of in this one.

Rebecca is desperate to be PM. But I don't think she's got a clue.

I still don't rate her.

Guildhall.

At the heart of the city since the 12th century.

Today, the grand setting for glittering corporate gatherings.

-Good morning.

-ALL: Good morning, Lord Sugar.

Welcome to Guildhall.

You are standing in the Great Hall here,

which hosts the Lord Mayor's banquet.

It also hosts a lot of corporate events.

Your task is all about that this week.

You're going to put on what is known in corporate circles

as an awayday. I've got you two clients, who will give you a budget.

From that budget, you're going to provide

entertainment for an event and I will be judging the winner

on the profit that you make, but also on the customer satisfaction.

This is not some jolly.

This is a business task where the client wants value for money.

I think it's time to mix the teams up a bit.

Myles, move over to Endeavour.

Leah, you've been in the process for six weeks.

I think it's time for you to be the project manager.

Francesca, you've got experience in corporate events.

You're going to be the project manager of Evolve.

The team that makes the most amount of profit

and delivers customer satisfaction will win.

In the losing team, one of you will be fired.

I'll see you back in the boardroom in a couple of days. Off you go.

Company awaydays.

Worth £1 billion a year,

motivating and entertaining employees is serious business.

Each team has two days to create and run an event

that meets the brief of a major corporate client.

PM at last!

I'm glad I held out and intelligently pulled back from some of the tasks.

Boasting top business skills, project manager Francesca.

-I am Mrs Corporate.

-I'm really anti-corporate.

'I hate the corporate world. The boring black suits.'

I'm not into corporate jargon.

I think it's boring. The people are dull.

-Good to have you back, Myles.

-Well done.

-Good to be back.

Leah had a bit of a point to prove on the last task.

If she lets us do what we do best, we'll win this task.

If she tries to boss and dictate, we won't.

Before meeting their clients, both teams brainstorm ideas.

I've been to these types of days,

and I believe we've got to have a clear theme throughout the day.

Out to get top marks, Neil.

My kind of ideas are things I've done in the past.

Maybe the school days thing.

You would do a sports day in there, like the sack race

and the egg and spoon race.

We'll make more profit because we can spend less.

My personal one would have been history. Taking them back in time.

We can make it majestic, we can make it fun, we can make it wonderful.

Everybody has been to school. Not everybody is into history.

You could say to the client, ask everyone to wear a school-based...

-St Trinian's.

-Ooh! No! No! No!

On the other team...

Themes that do really work in the corporate world,

you've got things like Vegas, Bond, Moulin Rouge.

Also thinking through themes, Francesca.

I'm torn between the luxury or school.

I like the back-to-school thing. It would be fun.

-I really like back-to-school.

-OK. Moving on with that then.

I'm happy to be project manager on this one.

Although I'm not technically an event organiser,

I do supply to events and know what people like to see at an event.

Of all the tasks so far, this is the perfect one for me.

School theme fixed, next, come up with corporate team-building tasks.

Why don't we choose wine-tasting?

In terms of the wine-tasting, the only way

it'll fit with our theme is if it's a clandestine,

-don't-get-caught-by-the-teachers thing.

-That's a good idea!

It doesn't fit with school.

With client budgets of £5,000...

I think chocolate making.

I do classes in cupcake making, which is really similar to

chocolate making.

..balance quality with cost and there is profit to be made.

But we don't want to stinge and make it a cheap event.

Why would we pay for chocolate making when I can do something,

which I do in my everyday life?

And we've just saved nearly £1,000.

I'm more than happy to take control of numbers.

-This is actually about profit.

-Listen, please stop talking.

I want you to go because you know what you can do and have a look.

I don't want to do everything DIY and end up with a cheap product.

-I agree.

-OK.

I don't think Fran is a very good PM.

Chocolate making I still think is a waste of time.

She's set herself up to fail already.

She never says anything with conviction.

She'll say things like, "I'll do this, guys,

"but I don't want to take responsibility." You know?

-I think classic history is stronger.

-It's not fun.

Still struggling with themes, Leah's team.

With the history theme, I would go with the archery. It's cheap.

-English lawn games.

-It sounds boring. Who wanted schools now?

-I think I want schools.

-I want schools.

You're project manager, it's four against two. It's your call.

Guys, I'm sorry. I'm calling this. I really can't go with schools on this.

It's history. That's the thing that I'm going with.

I'm really worried that this isn't fun.

Can I have everyone backing me on this? We're going with history.

You're booking archery. Archery and lawn games.

Leah has been complaining to Lord Sugar

that she hasn't followed her gut instinct. She's done that today.

She's gone with the theme of history, much against

the majority of her team. Regardless of the logic of the decision.

-Loads of contact, Neil. Call me.

-Let's go.

Leah has made a selfish decision. It's a selfish decision.

It's what she wants, not what the team thinks is best.

I couldn't have made myself clearer that I've been to

-numerous of these events and I know what works.

-It's mental.

Midday.

While half the teams head off to arrange activities,

the rest meet their clients.

-Hello!

-For Francesca, online travel giant last-minute.com.

Our ethos has always been the same -

five-star experiences for three star prices. To be successful,

we have to collaborate quickly and efficiently.

We are a business, we have business objectives.

To achieve that single objective, they have to work together.

There's supposed to be business value in this day.

Collaboration, communication. Getting them working as a team.

-It's not a jolly. It's lovely to meet you.

-Nice to meet you too.

12.30pm. Canary Wharf.

Waiting, the boss of Barclay's UK Retail Banking.

Leah, honestly. Listen.

Running late...

I'm not trying to undermine you. I swear.

..Leah's half of the team.

We really have had this conversation. Just focus on history now, please.

Guys, your client's waiting.

-Hello.

-My name is Leah.

You obviously had a hectic morning.

It was indeed that.

The traffic wasn't great coming over, that's why we're slightly late.

Can you tell me what you're hoping to get from the event?

The idea is that with all these changes in technology,

our branch managers have to significantly improve

their listening and communication skills.

If this team link session which you do tomorrow really works,

we'll take it out to 35,000 people.

Wow!

The impact of what you do is huge.

OK. We've got some ideas.

The first one is a historic, medieval theme,

providing escapism, majestic medieval, outdoor lawn games.

With very classic hot food during the day.

Just go with the classic medieval, majestic escapism theme.

You know, honestly...

I'm not here to solve this assignment for you.

What we're looking for is your fresh perspective to this.

It's very important that you keep the objective in mind -

understanding and listening to customers better.

Thank you very much.

I was surprised at how not fun came through.

It is quite a serious thing, by all accounts.

Hertfordshire.

Targeting archery for their medieval-themed day, Leah's boys.

I'm Neil.

The aim? Maximise profit by squeezing the price.

-What's the cost?

-It will be 400.

First to shoot, Neil.

Could we do it at 320?

That's really tight for me. Say 330.

I can't go any higher than 320. It is £20 a head.

If you can't do that, I understand. I understand if you can't do it.

-But if you can do it, we will book that with you.

-OK, we'll do 320.

Thank you very much.

-'Hello.'

-The good news is we managed to negotiate them down.

Let me talk to you, Neil, before you go further.

'There is a massive emphasis on teaching these people how to

'communicate effectively.'

We have tried to come up with a theme that could run with medieval.

We drew a blank. We've actually moved to army.

No! That's diabolical!

They don't have a Scooby.

On the other team, hunting for activities,

Jason and Luisa check out a chocolatier.

-ALL: Hi.

-We want to find out about your courses, what you offer.

We set them the challenge of making their own chocolates.

Mixing up their own truffle mix. Have you made chocolates before?

No, I make cakes. I've got a cake shop.

Can we talk about some prices?

We do a fixed price for the first 12 people of £795.

Then we charge an additional £70 for each extra guest.

Big, big numbers.

Do you want to step outside and have a quick discussion?

-Yeah.

-Would you mind?

-Sure. No problem.

I should make a call on this and just say we can go and source.

-Definitely.

-And I can run a cupcake workshop.

-Hi. Thanks. Sorry about that.

-No problem.

What were going to do, because I've got previous experience

in running workshops, just from a cost point of view,

we're better off sourcing the stuff for me to do it.

It's just...I am you, but in a different industry.

Do you know what I mean?

There's no point in us paying you £50 per head just for the stuff.

-Thank you so much for seeing us.

-No problem.

While we're here, though, can we buy some piping bags from you?

North London.

Shopping for school dinners, Francesca and Rebecca.

We need double cream. We need short-crust pastry.

You go. I'm following.

Trying to keep the cash under control, Jordan.

Milk. Butter.

We also need meringue.

I can't keep up with the pricing!

Tea, coffee, orange juice. We've got scones, we've got cream.

She's getting jam. We don't need butter. I'm worried about cupcakes.

Cupcakes. Perfect.

-How much did you say, 96?

-Hold on.

We have to bear in mind the cost. The cost is going out of the window.

-Listen.

-I've budgeted £50-£100 for cupcakes.

We need to be aware of it. We're not thinking about cost.

As far as the food goes, I don't think anyone has an idea.

Rebecca is running around like a child in a sweet shop.

-How much is that?

-£284.97.

They won't be starving, that's for sure.

Hackney.

-499.

-599.

At a cash-and-carry, haggling hard...

529. 549.

..Leah.

£6 on that.

MOBILE PHONE RINGS Talk to me.

We're concerned that we may not have enough activities in the afternoon.

What we thought was sumo wrestling.

I don't love the idea of sumo wrestling at all.

We're worried that we're charging £5,000.

The archery is going to be fun and eventful, but that's it.

That's all we've actually got.

I do not want the managers of Barclay's rolling around

at my event, wrestling each other. I think it is distasteful.

For God's bloody sake! You're talking nonsense!

Tell Alex to have a wee bit of respect. Tell him to keep quiet.

-And let you speak.

-Alex, calm down!

-No, wait, they've had enough.

If we've nothing to fill the afternoon on,

we can add a last resort.

Take the sumos, but they're not wrestling each other.

They can just touch each other. I'm telling you I think it is terrible.

We'll speak to you in a bit then, OK?

Leah is out of control and out of her depth.

She's been too indecisive. It's just a total calamity.

5.30pm.

In Kent for Francesca's team...

trying some top-price team-building...

Left first.

..Luisa and Jason.

Jason, if I fall over, I'm going to kill you!

That'll be the ski jump points.

All four will be expected get both skis in the air together.

-With a pair of heels?

-With heels, good luck.

One, two, three. Ah!

There is a deal for three activities for 350.

We've got a budget of £250. Could we meet in the middle at 300?

It would be a shame to walk out of here without...

Maybe we can call it 325.

Can we call it 310?

OK, let's shake on 310!

Thank you. That's really going to bring everyone together.

It looks professional, it looks like we've delivered

something of high quality as well.

9pm.

ALL: Hey!

Back at the house...

How are you doing?

..both teams regroup.

A couple of things that we wanted to discuss.

There's a bit of frustration. Put that to bed and get on.

-Let's do that.

-The main problem with Saturday is the lack of focus.

I felt that maybe you didn't listen to somebody

that has been to these events.

For Francesca...

11 o'clock to 11.30 we're doing meet and greet.

..a timetable for her school-themed day.

And you're going to run through the agenda of the day.

-That's what I'd do at that point.

-Let me just finish.

Eager to end their event on a professional note, Rebecca.

I'm keen on the motivational speaker.

-We can do that ourselves.

-No.

-I think we could have done as well.

-We can do that ourselves.

£600. That's a lot of money.

Can you listen? I need you to listen. This isn't just a profit task.

This is a quality task too.

In the event world there is a fine line between profit and quality.

You have to pay for some things.

The cost per head at the moment is very good value.

If they don't enjoy the day,

you may as well not have spent the money.

Events cost money to put on. That is absolutely fundamental.

On Leah's team...

In terms of who I want to do what...

What you want is your best public speaker doing

the motivational speech.

Taking matters into his own hands, Neil.

In terms of motivating and driving things, I've been a football coach.

I know how to do that type of thing.

Leah is feeling the pressure this evening.

There is a danger that the client will feel we've ripped them off

and they've paid us five grand for the event.

It's all about the execution tomorrow.

I'm convinced that even though we've got lower end activities,

I think people like myself and Myles can make this value for money.

OK. Fine. I'll sway towards Neil to deliver the motivational speech.

-I think that would be a good thing to do.

-Thank you, guys.

9am. Hertfordshire.

This looks absolutely gorgeous.

It looks like a military academy.

Location for Leah's army-themed awayday.

Let's hope it all goes well today.

First, a plan of attack from Neil and Myles.

I think this day has to flow.

I'd like to sit with Neil

and just see how we are linking from one thing to the next.

OK, if you feel you need ten minutes together, go ahead.

In terms of what the client wants, improved communication,

listening skills.

Communication and listening skills.

Cooking for the troops...

-Do you want me to cut the meat, you do the veg?

-Yeah.

..Natalie and Kurt.

I'm really confident about today.

They've got luxury food. We've got to make sure this is spot on.

-Food is a big part of it.

-It is SUCH a big part of it.

Five miles away.

Come on, boys!

Setting the scene for their school-themed day, Francesca's team.

What did this cost?

£300 for the props. Is it to your taste, Nick?

We spent £300, we should have them on the entire time.

Does it look like I'm getting burnt at the stake? Argh!

Beautiful. Right. Do you know what you're doing?

I want you to start peeling carrots as quickly as possible, please.

OK.

I'm delighted in the kitchen today. It's essential we get this food out.

I think this is the most effective use of our skills.

I'm peeling carrots and then scrubbing potatoes

and finally cleaning broccoli.

11am. Ready for their five-grand corporate awayday.

Would you like to take a seat through there?

We'll bring through some teas and coffees out to you, OK?

16 managers from the online travel agency.

Is this tea or coffee, Jason?

-Tea.

-Can I have a coffee, please?

Hello, good morning.

-For the other team...

-Please take a seat anywhere.

..a squad of senior bank managers.

Good morning.

No, No, no. Good morning, Sergeant Neil is what I'm looking for.

I think we'll start that again. Good morning.

ALL: Good morning, Sergeant Neil!

The key objective for today is to help and improve your

communication skills, your listening skills and build a real team ethic.

Everything we do today, there is

always going to be a business thread running through.

There's somebody that we haven't introduced you to yet.

Somebody that makes me very very nervous. Colonel?

MILITARY DRUMBEAT

Firstly, I have got you cadets privileged access to my own

officers' club. Please follow your sergeants to the destination.

They will lead you over there now.

Left, right! Left, right! Left, right!

Is this the best I can see?

-Go!

-Left, right! Left, right! Left, right!

Three coffees. Two white, no sugar.

Still on tea and biscuits, Francesca's team.

I'm not quite sure yet what is going on.

I'm not quite sure who is leading it at the moment.

-Black tea?

-Thank you very much.

We're doing the meet and greet.

I think Francesca needs to talk to them a bit more about

what is happening during the day. She hasn't done that yet.

Can everyone hear me OK? Am I loud enough?

We really wanted to get across to you the feeling of communication,

teamwork, motivation and taking you all as separates and individuals,

taking the best elements from those

and moving you forward to the one goal,

which is success at work, success in yourselves or success in life.

And happiness.

This morning, what we want to do is take you back to the school days.

What inspired you when you were children?

What did you want to be when you grew up? I wanted to be a policewoman.

I'm not policewoman now.

That drove me through my first part - that's what I wanted to do. OK?

Everyone happy?

Yes!

On Leah's team.

-Excuse me, sir?

-Do I hear noise?

Lawn games get a military makeover.

Croquet, we've got bowls and we're really going to try and utilise

your teamwork skills, communication and listening skills as well.

-Is that clear?

-ALL: Yes, Sergeant Neil!

You've got 5 points, 10 points, 15 points or 20 points.

The catch is you have to do it with your eyes closed.

Walk one pace to your left. Turn a fraction to your right.

-That's perfect.

-OK.

Lovely.

-Good shot!

-See that, Colonel?

Noted down. Noted down.

I think the blind bowls is useful

because it demonstrates the power of communication.

It's such as the key thing.

CHEERING

I've organised in terms of the theme and the agenda

and leading the theme that we've created.

I've just got involved. There was a lack of control beforehand.

Hopefully, Neil Clough, again, will save the day.

THUNDERCLAP BOOMS

There's nothing wrong with a little bit of English weather.

LEAH: It's raining. I can't have them outside. It's ridiculous.

We need to abandon and think of an indoor activity.

I'm thinking as we speak.

As the army heads for shelter,

for Francesca's team, activities are finally in full swing.

-Talk to each other.

-Come on!

Talk! Speak!

Behind me, you see a team-building game. They're having a load of fun.

Jump!

No bones broken yet, but hey, it's early in the day!

Come on, girls! You're so close!

You're nearly there, you're nearly there.

CHEERING

12.45pm.

Hi, guys. I've got tea and coffees here.

It doesn't feel like there's a fallback plan for rain.

It feels like were lost a bit at the moment.

-Not quite sure what's going on.

-With the army day under fire...

This session is on conflict resolution.

..a diversionary tactic from Leah.

We can pull together as a group and come up with some fantastic

problem-solving strategies for you all to take forward.

Waiting in the wings...

Neil is going to cue me, I'll cue you to come in.

-..her secret weapons.

-Run like this.

Exactly.

Any difficult problems, any conflicts you have, any personal

experience of in the workplace that you'd like to share with the group.

Why did we buy this?!

What part of this is to do with business?!

They're not going to know what's hit them!

We're going to demonstrate how conflict can spiral

out of control and not be resolved.

This is a very sombre topic. No-one likes dealing with complaints.

What we want to work on today is avoiding that.

-Lunchtime.

-Take this. Hold this.

While Rebecca serves up school dinners, on the other team...

I fear for my teeth!

..Natalie and Kurt's beef stew comes under attack.

That guy hasn't even touched his mashed potato.

-Oh, well...

-He's missing out.

Eugh!

2.30pm.

How are we going to devise this?

We're just going to have to wing it.

Next, a wine tasting class from Jason and Rebecca.

Do you want to do the waffling or do you want me to do it? Or do we just do it between

-each other and make it comedy.

-Yeah, I think we make it comedy.

-Yep.

Hello, hello. Good afternoon, everybody. Let me introduce Jason.

This is our barman for the day.

Whether this is a poor quality wine, a medium quality or a high quality,

that's the aim of the game, to figure out which wine is which.

So at the end, will you explain how we should be telling a good wine?

-It's not so much that we're connoisseurs on wine.

-Indeed.

But we know which is the most expensive

and therefore the nicest quality.

And it's to link in with your company, which is...

I know you provide five-star events

and arrangements with different costs.

So it's to do with costing and quality

and that's why we've linked this in.

-While half mull over the wine...

-Hiya.

..for the rest of the clients, cupcake decorating...

Go crazy. This is about being creative.

Want to really get your creative side out now.

..led by Luisa.

Oh, Stuart! That's very funky.

The tasks so far have proved to be a lot of fun.

The day started with a back-to-school theme.

But they seemed to lose that quite early on

and there doesn't seem to be much structure around

the business objectives here.

-Sorry, what was the point of this?

-It's all about experiences.

At the end of the day, that's what you guys supply.

So for you to have all different experiences

and working out how things are relative to you...

Again, the communication, the creativity, the collaboration,

all those things really, really come together and make one end product.

-How's your cookie monster doing?

-Oh, I got bored.

LAUGHTER

Back at the bar...

-Two, one, three.

-You're changing your opinion?

I said three, one, two.

..time to tot up the scores.

Oh!

Terribly sorry.

-I'm sorry. THIS is the most expensive.

-No.

This is without a drink.

I tell you what, would it make it easier if we write it down?

-Does anybody need a drink while they're waiting?

-Wow.

-As the rain clears...

-OK, cadets.

..and the army regroups...

This is your new skill you'll be learning today.

..Leah's team targets their client's business objectives.

We've had loads of fun this morning. We really want to home in on

what's important to you in business.

-MYLES:

-This is a new challenge and it's a new skill,

something for people to take on board.

But we need to get some business information out of them now.

I like being a branch manager, but in a bigger branch so bigger challenges.

They need to come away from here with something positive to work on.

What do you see as the biggest business challenge you have

-at the moment?

-For us, it's about perception, managing perception.

The client asked to improve his staff's listening skills

and communication skills.

Neil and Myles have worked out how each game can tick that box.

That's what this task is all about.

5.15pm.

OK, guys. The grand finale of the day.

This is our last chance to really inspire you, motivate you,

to share with you some of our own personal experiences.

We really wanted to finish off with something really motivational.

You've heard us all day, mostly me talking.

But this guy's far better at it than I am.

He's one of the UK's leading motivational speakers. Thank you.

Thank you. A very, very good evening.

A couple of things before I get started.

While a professional takes over for Francesca's team...

Ultimately, the pressure for 45 minutes is off us which is great.

..to inspire the bank managers,

a personal message from Neil.

I'm not going to sit here and tell you guys how to suck eggs

because you probably all know a lot more than me

and certainly about key parts of your business.

But what I am going to do is talk to you about my motivation

and what motivates me in my day-to-day life.

My motivation comes from when I was 18 years of age

and my dad passed away from cancer.

Dad wanted to push me to be a football player.

I played semi-professional football

and I thought that was going to be my dream.

I don't think there's a secret to success.

But I do think there are a few keys and I think the most important key in life,

whatever you do, you have to be prepared to evolve, to grow continuously, to change.

I think on the whole, today has been a success.

-And you take deep breaths...

-The motivational speaker,

certainly none of us would have been able to do as well as Adrian.

He was well worth the money.

Thank you very much.

I think he's amazing.

Actually, if I may say this, I think he's probably been

the most motivating thing of the day.

I hope you've had a fun experience with us.

The day's been really fun. In terms of what I've learnt

and what I'm taking back to the office, I'm not too sure.

It's been a good day out.

I believe that everybody should always have one key driver,

one key motivation they are pushing for every single day.

Make sure that you do everything you can to go out and get it.

Neil's really stood out for me. He's very engaging,

he's very warm and he can relate to everyone at a personal level

which is so important when you do this type of event.

Well done. Everyone here has worked incredibly hard,

including the catering guys at the back there.

Let's give them a round of applause.

I'm happy to say that you are all now dismissed.

CHEERING

Thank you very much.

-NEIL:

-I think it is going to take something remarkable

for the other team to win.

Well done, everyone.

Tonight, back to the house.

Tomorrow, the boardroom.

You can go through to the boardroom now.

Good afternoon.

ALL: Good afternoon, Lord Sugar.

I'm going to start with Endeavour.

Leah, I made you project manager.

-Find it easy-going, did you?

-No.

-No. Tell me how you got on.

We started with the brainstorm and it was relatively organised.

I think we got some key points across.

The brainstorm wasn't very straightforward.

I'd actually been to a school-themed event before.

I was quite passionate about that because I knew it worked.

I wanted something more classic,

sort of majestic medieval, in keeping with the corporate side of things.

The point was, Lord Sugar, Leah said,

"Let's have a vote for history or for the school."

It turned out that four went for school and two went for history.

-So you went off with schools, did you?

-No.

What was the point in having the vote then?

Having a vote, what did we vote for? Schools. No, we're not.

-No, we're going to do history.

-That's exactly how it went.

-Who spoke to this bank?

-I did, mainly.

First of all, you were late, and the client was not happy about that,

-because you were still debating themes.

-Hmm.

The CEO of the bank?

Oh. What did he have to say?

They wanted us to be able to teach them how to improve listening,

-communication skills.

-What was clear to me

when you were explaining history, it was a completely half-arsed idea.

Probably. The history theme wasn't the strongest.

But he did not want the sort of fun, fun, fun, sack races,

egg-and-spoon that the school idea involved. So we then went army.

What I've picked up so far, Leah, is that you're a bit indecisive.

-No, listen...

-If I've understood correctly...

-Let me try and explain.

-Let me try and explain something. You're a doctor.

-Yep.

-You're trained to diagnose things and then make a decision.

-Exactly.

If I come into your surgery with a stomach pain,

you don't put it to a vote whether I should have an enema

-or have my appendix out, do you?

-I take on board what you're saying,

-but for me to remain decisive...

-So how do you put on...

How did you put on a military event?

-We put Alex in a sergeant major role.

-Colonel.

-Oh, colonel.

-A bit pantomime at times, Alex.

-Yeah.

The thing is, at the end of the day, the fact is,

this was a totally last-minute theme with dishevelled components.

You do need a bit of a strong guy to try and pull it all together.

-Bullying the delegates?

-Getting the best out of my troops, I was hoping.

Where was the business theme coming through?

Because as I told you,

this thing wasn't supposed to be some kind of awayday jolly.

We did conflict resolution and how not to resolve conflict

by wrestling in sumo suits.

-Please don't tell me you bought sumo wrestling...

-Yep.

..to put in front of the biggest bank in the country?

We had three objectives - listening, communication

and to improve teamwork.

I thought that me and Myles could be the sergeants,

we could motivate the teams and get the best out of the people.

I spoke about personal circumstances that drove me

to where I am today and I hope that they enjoyed it.

OK. All right. Now, Evolve, you had the online travel company.

Very quickly between the team,

we decided that the school theme was the strongest.

In my hospitality team, I had Rebecca and Jason. They were in charge...

Also in the kitchen?

I also brought them out of the dungeon because I wanted them

-to run the wine tasting.

-Wine tasting?

-Yes.

-In a school?

-Yeah.

The client said that you had to improve their communication skills.

I don't think he meant get them pissed. So, what happened then?

Luisa wanted to do a cupcake creative sort of session.

-That's what you do, right?

-One of my businesses.

Where was the business message? If I was one of these delegates,

would I have come away thinking to myself,

"Oh, I've been inspired here."

Our themes were collaboration, communication and creativity.

All of the things we did were specifically about encouraging those things between the teams.

We were told that was what the client wanted and that was what we delivered.

So, tell me about your inspirational speaker.

This lot here decided they weren't going to spend any money

-and you did.

-I've attended a lot of corporate events in the past

and I know how beneficial a motivational speaker is.

I felt very strongly that we didn't have the expertise

or the experience to provide a well-structured presentation.

-Anyway, how was the project manager?

-I thought she was very good.

I would say weak management, non-existent strategy.

Yeah, I'd agree with that.

Surprise, surprise.

Right. Well, listen. Let's look at some numbers then, shall we?

Karren, Endeavour.

Well, the bank paid you £5,000 for the event.

You spent £2,170.50.

But I spoke to the bank and they've asked for a partial refund

because they felt that at times the structure collapsed

and there was no rainy day contingency plan

and they want a refund of 25%.

So, therefore, your profit

was £1,579.50.

Hmm.

A refund. OK. Nick, on your team, Evolve.

Similarly, a budget of £5,000.

Spend was £2,654.19.

But the client wanted a bit of a refund, actually,

due to the almost entire lack of business sense

and that amounted to £1,250

so that gave you a profit

of £1,095.81.

Right. Well, you won, Leah.

I bet you're wondering how you did that.

I have to tell you that I spoke to the client afterwards.

-They were very impressed with you, Neil.

-Thank you.

-Very impressed indeed.

-Good.

I think you might have the team to thank, Leah, yeah?

Anyway, I'll thank you by giving you a treat

and I'm sending you off to a luxury spa

where you will be pampered.

So, off you go and I'll see you on the next task.

-Thank you, Lord Sugar.

-Well done.

A complete lack of business message is what I'm hearing here.

So I'd like you to go off and discuss it further.

And remember, at least one of you is going to be fired today, OK?

Thank you, Lord Sugar.

-When was the last time you had them done?

-A few weeks ago.

I've been plucking them ever since.

Oh, no. She just took one off.

After all the stress, this is amazing.

Thank you, Lord Sugar.

Natalie, how does it feel to be on a winning team?

If this is what all the treats are like, unbelievable.

We're winning again.

If we hadn't had the motivational speaker

-and we'd have done it ourselves, we would have won the task.

-Yes.

-£600.

The push for the motivational speaker came primarily from Rebecca

and backed up by Francesca.

What I want to stop doing is passing the buck.

-It's not about passing the buck...

-No, it isn't.

-It's about finding responsibility.

-Absolutely.

I'm asking you if you feel like I'm responsible for this.

Jordan's pretty much a turncoat

cos he seemed to agree with a lot of things over the day.

Yet put behind pressure, he seemed to change his opinion on the spot.

I made the call on the motivational speaker.

I'm the project manager, that's what I'm here to do.

'Francesca was an awful project manager.

'She was weak. She had no strategy.'

She made rash decisions that cost us the task.

If I'm going down, I'll go down in flames,

but at least I was decisively in flames.

TELEPHONE RINGS

-Yes, Lord Sugar?

-Can you send the candidates in, please?

'Yes, Lord Sugar.'

You can go through to the boardroom now.

When we were in Guildhall, I said to you, very, very clearly,

this is supposed to be a business function for business people

in order to inspire them, to motivate them.

And a lot of the comments in here were saying,

"These people were trying to take us as mugs."

They told us that they started off some school thing here

and they said you were kind of blagging them,

constantly telling them what this was all about, but it was a blag.

I felt like it was a professional event.

The main thing was to work together, to collaborate together,

to move towards one goal.

If I was one of these delegates,

I'm just trying to visualise in my mind

when I go back to my desk the next day,

how I've been inspired making cupcakes.

The cupcake side of it, we wanted to concentrate upon

the creativity of each person

and once each person puts that creative input in,

when they all come together and put that together,

that can create something great at the end of it.

It takes everyone's input to make one thing happen.

Do you believe what you're saying? Can you hear it?

-Can you hear what you're saying?

-I thought it was just me.

-I don't know what you're talking about.

-OK.

I really don't know what you're talking about.

It's like you've swallowed the Harvard business book.

You, Francesca, you talk a good game.

All you keep doing is saying,

"This is inspirational, motivational" and all this stuff.

If you say it enough times, you convince yourself.

The wine tasting...

and the cupcakes were totally inappropriate

for the so-called event that you were running.

I was fought on this

and this is why I genuinely wanted to explore the other activities.

-Francesca wanted chocolate making.

-They didn't want us to do chocolate making.

-Why did you book the appointment?

-The only reason...

I saved £1,000 by doing that.

Let me put this on the table.

Your team lost by £500. That's the bottom line here. Right?

And you were charged 600 quid for your motivational speaker.

Here we've got five people who could have taken the initiative,

like the other team did, of speaking.

Because, my God, you can speak. You can certainly speak.

And I heard you were the hero on this, is that right?

I certainly said that I thought it would be a good idea.

Jordan mentioned that he would have liked to have done a motivational speech, and Luisa also.

-Yet on the day, that wasn't put across.

-It was.

-Jordan's very intelligent and I'm sure would do a very good job...

-Why didn't you pipe up to do it?

FRANCESCA: No-one actually said, "I'll do that."

-A number of us said we could do it.

-No, you didn't.

-Hold on.

-We did.

Hold on a second. Let me speak.

A number of us said that we could do it, and before it was decided

which of us, we were told, firstly, that it was worth the money

-and secondly, that they wanted to go with it.

-I wasn't keen on the speaker.

You've made it quite clear that you don't like the corporate world,

you don't agree with it. What do you think this is? We're in the corporate world.

-You can't go into something saying, "I dislike it."

-I don't like it.

What do you mean by you've got no time for these people

in the corporate world? I don't understand.

I think a lot of empty words are spoken in the corporate world...

-I'm hearing a lot of empty words here today.

-This is exactly what I mean.

Francesca, throughout the whole day, kept speaking at these people.

People were sniggering at her when she was going on.

"We're working towards one goal, it's about collaboration

"and creativity." That's what I don't like about the corporate world.

You're talking to three people leading from the corporate world

-and you don't like what they do?

-They're successful people cos they don't talk a lot of crap to people.

You might find that a rough attitude in front of the bank,

asking for investment in your business.

Who spent 300 quid on all this other stuff?

-The bar...

-I did.

-..and the pink flamingos and all that?

-I did.

There was an overspend. That was ultimately where we lost the task.

-And you were the finance director?

-I hold my hands up, Lord Sugar.

I can only give my opinions and fight my cause.

-If people don't want to listen, they don't want to listen.

-This motivational speaker is the killer.

The issue was forced by Rebecca and accepted by Francesca.

Jason, are you a waste of space in this process?

I'm just not shouting over everybody else.

-You seem an awfully nice fellow.

-You're very kind, thank you.

But, of course, dare I say, I'm not looking for an awfully nice fellow.

-No.

-I'm looking for a business partner that's got a bit of fire in his belly

-for me to invest £250,000.

-I think that if I had been project manager

on this task, I would have listened to the client

and tailored the entire day according to the brief.

I did the very best that I could in my small remit.

-Wine tasting as part of a school day...

-Part of a school day, exactly.

Let's go back to the school theme again.

Not one person has understood school.

-There was no theme.

-Whose idea was this wine tasting?

-Rebecca's.

Please may I say, it wasn't solely down to me? It was a suggestion.

I'm hearing that Rebecca's idea was for the wine tasting,

Rebecca's idea was for the motivational speaker.

That's 900 quid's worth and you would have romped home.

Francesca, you're going to bring two people back into this boardroom

who are responsible for the failure of this task.

-Not who you personally don't get on with.

-I wouldn't do that.

Because I tell you what, if you bring someone

back in here for the wrong reason, trust me, you will be leaving today.

When I come back, I will be bringing back Luisa...

and I apologise, I will bring back Rebecca.

-Right. OK.

-Can I just say, I'm not sure why you're bringing me back?

-It's obviously a personal thing.

-It isn't personal at all.

I saved you a lot of money. I worked my absolute best.

-Luisa, please understand, this is not personal.

-Done is done.

-I think this is a very tactical decision.

-You'll be able to argue your corner in here.

-Thank you.

-Jason, Jordan, go back to the house.

-Thank you, Lord Sugar.

Go on.

OK. I want to have a word with Nick and Karren

so I'd like you to step outside.

Thank you, Lord Sugar.

This was a real mess. No theme. They picked school.

They might as well have picked knitting.

As far as Rebecca is concerned,

I haven't seen much about her in the past six weeks.

She hasn't made much of an impact and yet if she persuaded Francesca

to take the wine and the motivational speaker, then she's showing

a power that we haven't actually seen in the boardroom.

I'm slightly worried about Francesca's reasons

for bringing Luisa back.

I sense a real animosity between those girls.

I mean, Jordan was put in charge of finance

and finance is why they lost this task.

Did she bring the right person in?

TELEPHONE RINGS

Yes, Lord Sugar?

Lord Sugar will see you now.

So, Francesca, I'd like to hear what Luisa's doing in here.

Although the actual cupcaking was good, I feel like the way she showed

her distaste of the whole corporate element, she doesn't like it.

-She was very vocal from the beginning.

-I don't...

I understand why, and let me just finish why they've asked me.

I understand that's her opinion, but it was a corporate team-building day.

What I don't like about corporate events is

exactly what Francesca has shown.

-Empty, hollow words.

-Do you regret sometimes what you say?

Yeah, occasionally. I think sometimes I can speak

perhaps before I think.

Write before you think also?

You're very unforgiving and, "If you push me and push me,

"I will flip and when I flip, you don't want to be there."

I've got to have a partner who I want to entrust

to get on with doing a bit of business...

-I think you can entrust me.

-..not that alienates everybody.

I'm not difficult to work with.

I find Luisa obstinate and argumentative.

You know what, I'm not very emotional.

I won't flower around girls

and that's why I work better with the guys.

I think I'm boxed because of the way I look.

I think it's unfair you've brought me back here. If you look at the contributions from the members

of the team, I was one of your top contributors towards this.

-The way it delivered, I don't think...

-I worked hard for you.

-I'm not saying you didn't.

I don't mind your argumentative nature, actually,

if you're talking any sense.

An argumentative nature that keeps popping up all over the place

can mean two things. One is you're a pain in the arse.

Or two is that the people you're with don't know what they're talking about.

I honestly believe Francesca had no idea

what she was talking about all day.

You booked a motivational speaker on Rebecca's recommendation.

-No, it wasn't a recommendation.

-Can I speak?

-Wait.

-You always do this.

-You always jump in on people.

-OK.

You know what, the fault of this task wasn't down to me

doing cupcakes. I saved you £1,000.

The problem with this task lies with the amount of money that we spent.

That's hard to disagree with. That is hard to disagree with.

-I'm sorry, but...

-That's the fault of this task. That's where it lays. It doesn't lay with me.

-Shouting and arguing isn't going to get it across any clearer.

-I'm not shouting.

-I personally

don't feel like I can stand and motivate top-end management.

-That's not what...

-Neil did.

Rebecca, you're sitting there nice and quiet.

It's a very high-pressured situation, Lord Sugar.

Yeah. I'm wondering whether this high-pressure situation is for you.

I have my feet firmly planted in reality,

I have given up an awful lot to come into this process

and I think I definitely have the skills and ability

to be your business partner.

-Francesca, why should you be my business partner?

-I'm professional.

I'm always fair. I want this to be a success

and your investment is basically life changing to me.

-I want this more than anything.

-Same question to you, Luisa.

I believe I should be your business partner.

I've got a proven track record of starting

not one, but three businesses and making them a success.

Some people in this process may not like my direct attitude

-but that is what gets me places.

-Who do you think should be fired then?

The failure of this task lies with the fact that we overspent.

Rebecca championed the motivational speaker.

Francesca, that decision ultimately lay with you.

I think it's joint between the two of you, I have to be honest.

OK. All right.

Now, Luisa...

you are a bit of a bombshell as far as I'm concerned

and I've got to try and judge in my mind

-whether that is just out-and-out enthusiasm...

-It is.

..or whether that's your real personality

cos if it is your real personality, you can go home now.

Rebecca, there's nothing wrong in being quiet.

This is not all about who can shout the loudest.

However, I have to say that

I haven't seen much from you in the past six weeks,

other than I do acknowledge that on certain tasks

you have been very good at selling.

Francesca, I put you in charge as the project manager here

because you supposedly have experience in corporate events

and yet this was a total disaster.

For that reason,

I find it very difficult

not to send you home today.

But Luisa...

I don't know what my instinct's telling me about you.

-Can I...?

-No.

But I do know what my instinct is telling me about you, Rebecca.

Rebecca...

you're fired.

Thank you for the opportunity.

I'm going to give you the benefit of the doubt today.

You're 25 years old.

But I've got my eye on you, OK? Ladies, go back to the house.

Thank you, Lord Sugar.

I'm disappointed I've not been able to show Lord Sugar

more of my abilities.

I didn't think I'd be going today. I'm feeling a bit in shock, really.

-I'm pretty sure that two are going.

-What?

-Really?

Lu went on and on about how she disliked the corporate world.

I was just shrinking in my seat.

I wanted to hide under the table when she was saying that.

I think Francesca's definitely going.

We had the school theme and the school theme absolutely evaporated

-because Francesca just let it disappear.

-Oh, my God! Oh, my God!

He gave me a good drilling. "You don't like the corporate world?"

I honestly thought I would go.

We're halfway through and we're all still here. That's the good news.

Only nine more of you to get fired until I win.

That was really motivational. Thanks, Neil.

Now, ten remain.

Lord Sugar's search for his next business partner continues.

-Next time...

-I want to make this perfectly clear. You've got to sell.

-Caravan, caravan, caravan.

-I literally hate caravans.

Some of this stuff's 40, 50, 60 grand.

-..high stakes...

-It's 10,999.

I was looking at nearer ten.

..low opinions...

Why would you pay for a roof on a chair?

I've got a hood for when it starts raining.

I'm the camper who's thinking ahead.

..and one unhappy camper...

You messed up on this task.

You were looking to prove yourself and you haven't. You're fired.

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