Online Dating The Apprentice


Online Dating

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Transcript


LineFromTo

This is an unbelievable opportunity.

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Lord Sugar's in the market for a brand-new business partner.

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This process is not about a job. It's about me ploughing £250,000 into a business.

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Trust me. There are people in this room that are hungry for this deal.

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Here to do battle for his backing, 16 ambitious entrepreneurs.

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They told me you can do things, you lot. You can't. You're all a bloody waste of space!

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At stake, a quarter-million-pound investment

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and a 50/50 partnership with a business icon.

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I believe actions speak louder than words.

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This is rubbish. This idea is rubbish.

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-It's a deal worth fighting for.

-You're talking nonsense!

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16 potential business partners.

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- Hold me tight. - Why are you undermining me?

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Will you be quiet, you silly shit?!

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12 tough weeks.

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We've got to buy something!

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- Big smiles! - I'm worried.

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One life-changing opportunity.

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You're fired. You're fired. I don't want to see your face any more. You're fired.

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-Previously on The Apprentice:

-I'm sending you to the Motorhome and Caravan Show.

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You've got to sell.

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Caravan, caravan!

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-Matching products to punters proved tricky for Kurt's team.

-We've lost the two items we wanted.

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-We've done badly there.

-And sales of their retro camper...

-I really want to sell you one.

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-..stayed static.

-I don't think so.

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-On the other team...

-I love your style.

-..Jason struck gold with silver spenders.

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-Thank you very much.

-In the boardroom, project manager Neil packed away a big win.

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-£33,615.

-Very good.

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-A pat on the back for Jason...

-I forgot to say well done.

-..left the other team trailing.

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£1,500 is a bloody disgrace!

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-Kurt ran out of road.

-I picked the wrong item.

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He became the seventh casualty of the boardroom.

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-Kurt, you're fired.

-It was a dead end for Natalie, too.

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You've had a hell of a lot of chances. Natalie, you're fired.

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Now eight remain to fight for the chance to become Lord Sugar's business partner.

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TELEPHONE RINGS

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6am.

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-Hello?

-Good morning. This is Lord Sugar's office.

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Lord Sugar would like you to meet him at the Old Marylebone Town Hall.

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-The cars will be with you in half an hour.

-OK.

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Guys! Wake up!

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We have to be at the Old Marylebone Town Hall in half an hour.

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-Marylebone? What goes on there?

-Weddings.

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-Are you going to man up and be project manager?

-Will you put yourself forward?

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MAKES CLUCKING SOUNDS

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Oh, dear.

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What do you think Lord Sugar will do with the teams? There's only three on their team.

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There's five on ours.

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-This is a bit scary. Our entire team is sat on this back seat.

-I know!

-How did that happen?

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We need to win. I hated losing.

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Whatever the task is, I'll put myself forward and make sure we win.

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Marylebone Town Hall,

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each year home to hundreds of weddings.

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Good morning. ALL REPLY

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Welcome to the Old Marylebone Town Hall.

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This is, by far, the busiest registry office in London.

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Your task today is based upon the theme of getting people together.

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In the last ten years, the online dating industry has exploded.

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Over £1.5 billion worldwide is spent on these websites.

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What I want you to do is to come up with an online dating concept

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and create an advertising campaign. In a few days' time, you are going to present your website,

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your television advertising campaign, to a bunch of experts I've laid on.

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But I will decide which overall campaign is the best.

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And in the losing team one of you will be fired.

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There's a need for us to balance the teams up here a little bit,

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so Jordan move over to Endeavour.

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So I'll see you back in the boardroom in a few days' time. Good luck. Off you go.

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Two days to create an online dating concept with an original ad campaign.

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-The first time I ever saw a picture of my wife was online.

-Yeah?

-But it wasn't on a dating site.

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-I've never done online dating. I just couldn't...I don't think...

-You think it's for losers!

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-Why? Have you done it?

-Yeah!

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Some people are gay, some people are lesbian, some people are heterosexual.

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There are so many variants of people's sexuality,

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we need to make sure that we get all these people in.

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-Within reason.

-Oh, yeah.

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Don't worry. I don't think we'll have any 50 Shades of Grey nonsense! But I'm Christian Grey of the Valleys.

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9.30am.

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Farringdon.

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Base for both teams, advertising agency Karmarama.

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First job, pick project managers.

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What Lord Sugar didn't mention is that I've headed a dating website before.

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Flirting with the role of leader, Jason.

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-I was Cupid.

-You were Mr Cupid?

-That was my "nickname" on the website.

-I'm shocked!

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-It was a student website.

-For dating? That you ran?

-That I ran.

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-You're keen to be project manager?

-Definitely.

-You believe you can do this?

-Of course. We're all doing it.

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If you believe you're the right person, then you should do it.

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-Yet to run a team...

-I'm really happy to put myself forward on this.

-..Alex.

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-I've got experience in graphic design, websites and using dating websites.

-I'll put myself forward.

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I don't have quite as much experience in creating the websites themselves,

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but I'd get everyone working to their strengths...

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-I think we need a business strategy. So I'll put myself forward.

-That's all right.

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Em, I think you'll be really strong on graphic design, but overall you have a more broad sense of it.

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I feel like that, too.

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-You happy with that?

-Well, not really. Let's just get on with it.

-Cool.

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I think we need to discuss the target market.

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-Does anyone want to kick off?

-I definitely think young professionals.

-I second that.

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I'm with you on that. 'My gameplan is to coax the best out of other people'

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and make sure from a 50,000-foot view there's a clear theme throughout the entire campaign.

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All integrated with a clear theme.

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I think Alex is really strong on the web and text side. You two go nicely working on market research.

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-- Perfect.

-Well done.

-- Good luck, guys.

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-Our job is to come up with the name, logo and strapline.

-Simple.

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50 Shades of Work.

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-Also deciding who to woo...

-It's critical.

-..Jason's team.

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-I like the idea of the over 50s.

-I'm swaying towards over 50s.

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I'll put a spanner in the works. I'd steer away from mature because WE are our target market.

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-It's something where we can differentiate ourselves.

-I'm concerned we wouldn't get it.

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My personal experience and knowledge is young professionals.

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None of us sitting here can relate to a mature over 50.

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It's not an old age club. Get that idea out of your head.

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The key is to bring passion, vigour, excitement into mature over 50s.

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-That's essentially what we want to do.

-It's such a risk.

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The City.

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-Chatting up young professionals...

-Do you have any online dating experience?

-..Leah.

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I went on two scary dates and it put me off.

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-And snapping perfect partners for the website...

-Excuse me, sir.

-..marketing man Myles.

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We have to do a quick pitch to an advertising agency and include photos of couples.

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-I'm thinking you and her would look great.

-Sure.

-Perfect.

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-It'll be fine. You look at me.

-Right, right, right.

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A bit of hand contact, too.

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-Maybe if you could put your arms on his shoulders as if you're going to kiss him.

-Bloody hell!

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-Could you look a bit more wooden?

-What?!

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You want to stick with the over 50s?

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-On the other team...

-We have to relate to this.

-..working on ways to seduce silver-haired singles,

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-Luisa and project manager Jason.

-Do we want the website to be timeless, elegant, classic?

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-Em...

-Or cheeky, fun and a little bit on the line?

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-We want it very young, very vibrant.

-OK.

-How about something like Love Ignition?

-That's so cringe.

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PHONE RINGS

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-Hi, guys.

-Hiya! You OK?

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-Have you had any feedback yet?

-We're just about to go in now.

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We need to identify do they like something traditional or something a bit cheeky and contemporary.

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-OK.

-OK, go.

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Taking the pulse of the over 50s, Neil and Francesca.

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You don't want to make it too cheeky, like a younger website.

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Stress the romance and that it's a safe site.

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So less tongue in cheek, a bit more class?

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Friendship and flowers? That kind of feeling?

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-Friendship and flowers...

-Friendship goes on to flowers.

-Exactly.

-OK.

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That's brilliant.

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Back at the agency, the other team brainstorming ideas...

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-I like a site empowering the woman.

-Right.

-..project manager Jordan and Alex.

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'This whole idea of being a woman in power who sits on a throne and picks off men

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-'is just the wrong idea.'

-I'm a woman who works really long hours in the City.

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I don't want to go out to a bar and sit and wait for men.

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I want to go onto a website and choose people because I am a strong, sexually-liberated

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-and high-powered woman.

-When men do it, it's buying a wife from Russia!

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Em...we need to think now, OK?

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Like some girls love to have a man in a suit.

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OK, so business and date.

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-Cufflinks.

-There's a good word! Now I'm liking you, Alex.

-'Cufflinks, cufflinks.'

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You need two, just like a relationship.

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Put a big red box behind there. 'It's about relationship and business links.'

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That is the whole market.

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-I'm happy. It looks strong, clear.

-We've got a brand there, a niche. We just need to stick to it.

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-Yeah.

-Happy with that.

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OK, job done.

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Lunchtime.

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-Still trying to figure out the over 50s...

-Hello?

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-You all right?

-..Jason's team.

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The main thing we've got from it is they don't want anything cheeky.

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They want the name like Friendship and Flowers. If you can go with Friendship and Flowers,

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it describes what we're trying to do. You can start as friends,

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then it can build into romance where the man buys flowers.

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-Thank you.

-Bye!

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I hate it, but the focus group suggested it and I think we'd be silly not to go with something

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that a focus group has suggested. They are the age, they are the target market.

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'We were going with this idea of energy, vigour, excitement and we've been thrown a curveball.'

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Luisa and I have to adapt and change the whole idea, really,

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to something which is much more drab than we intended.

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Are you happy to go with Friendship and Flowers, Budding Friendships and Romance for the Over 50s?

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If that's what they want, that's what they want.

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2.30pm.

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We're going to be going into the web design agency very soon.

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-Where are you at with the name?

-We went with Cufflinks.

-Well... So you have Cufflinks?

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-Do women wear cufflinks? I don't.

-It's quite masculine.

-Very masculine.

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-The logo looks very professional.

-It looks really good, guys.

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OK, bye-bye.

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-As a name, Cufflinks says to me "male fashion outlet", as opposed to a dating website.

-I totally agree.

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At the agency...

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What do you think, Luisa?

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Behind on Friendship and Flowers, Jason with Luisa.

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Why are you hesitating? We have to make a decision and go or we'll get absolutely nothing done.

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-What about the lightest purple?

-Jason, we really have to make a decision. Make a decision.

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-Don't you think that's brighter?

-We're an hour over our deadline. We've got a website to create.

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-Make a decision, stick with it.

-Give me a couple of oranges and yellows for flowers.

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-You just have to make a decision and go with it.

-I don't like that, so I want a little bit more time.

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-OK.

-And what about...can we have the flowers in really bright yellow?

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-You've just made it look worse.

-Can we try black and white so it's got a border of black...

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-This is absolutely ridiculous.

-It looks like a funeral parlour.

-I've got a headache because of you.

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Unless we have it... Friendship and Flowers in green?

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OK, we're going. We're going because we have to go.

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I find it really frustrating working with you when you cannot decide.

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-You can't spend 45 minutes deciding colours and you've come up with some bloody grandma thing!

-I have?!

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-As if you're a bystander in this.

-I was against this from the start. I hate the over 50s.

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-I stick to a decision once I think it's a good decision.

-But you can't take three hours.

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-My point is that you can't take three hours.

-Maybe on a design task I shouldn't have been PM.

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Maybe that's a good point.

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6pm.

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A website design agency.

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-I'd like that...

-Inventing lonely lovers for Cufflinks, Jordan and Alex.

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-Can we change the occupation from international spy?

-I want to be an international spy.

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It's for serious business people. What is your job? Marketing? Media?

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-Business development manager.

-Occupation: business development manager.

-It's more fun being a spy.

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I know, but come on, man.

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They picked young professionals between 20 and 30. Young people

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who want dating to be fun.

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Yet their website is incredibly corporate, very sterile. It doesn't say, "Come here for a load of fun."

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-#

-Cufflinks for lovers in suits!

-#

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-Two hours late for their web designer...

-I'm Lucy. Nice to meet you.

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..Jason and Luisa.

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-We've got an hour and a half.

-What do you want me to do?

-What do you want ME to do?

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The thing is, you are such a very decisive person and maybe we need you to make these...

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to push forward and I'll oversee it.

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-OK, I'll lead this with Lucy.

-Lead this with Lucy and...and... and...sort it.

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Jason has no idea. He's so out of his depth.

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-'We've only got a little bit of time and we won't finish the website.'

-Bring it together and then two...

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'I may seem quite aggressive and pushy with him, but he has to step up.'

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I feel like I am PM on this task, but I'm not PM. I'm going to ask him, "Do you want me to take over?"

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9pm.

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-Let's talk about ideas for the advert.

-You could have a disaster date from start to finish.

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The girl's reading out the profile of who she's going to meet and then whoever turns up

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-is a total Herbert.

-Do you want an ugly person actor?

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-We've actually had some ideas.

-Right, there's three options.

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I'm the old bloke who pretends he's way younger, you're the 6 foot 6 strapping guy

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and you're just the classic James Bond good looks.

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What happened? How come you didn't get it done?

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-There was just a hell of a lot to do.

-Think the others got theirs done?

-Yeah.

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-That's what I can't understand. How have we not got it done?

-There was a lot of...time wasted.

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I was just trying to get the colours right, to get the branding right.

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-This logo is going to go on everything.

-But we've no website. I don't understand what's gone on.

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There was a point, Jason, where you just said, "You do it."

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-But, guys, we're just spending so much time...

-It's worth it if, come tomorrow, we get more things wrong.

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I'm in a nest of vipers.

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Everybody here has... blood on their lips.

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I think that Jason needs to make a decision whether he continues to be project manager.

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-I've never heard anything like this in my life.

-Or whether we all pull together as a team

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and you make clearer decisions.

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-You can't change project manager.

-Yes, you can.

-Am I hearing this?!

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The team and the victory is the first and most important thing.

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Luisa does have that commanding voice.

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I've had enough. Is Jason staying as project manager or not? Francesca?

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-If Jason's not 100% into it...

-Right.

-..let her do it. I'm sorry.

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-I would like to be project manager.

-Jason...

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I think you've lost it.

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Job done. Luisa, you're project manager from here on in.

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'Sometimes the best leadership'

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is about stepping down. Sometimes it involves very hard decisions,

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decisions where you do... lose face.

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For the benefit of the team.

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9am.

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Today both teams must produce TV adverts and poster campaigns.

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-Can we just agree that we're not going to go round in circles?

-No, you're PM. I get to shut up now.

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Laying down the law, Jason's new project manager, Luisa.

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-We are going to design a bust-up advert.

-OK.

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-This is our website.

-Right.

-Start off with that green background

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and then we can put our logo in.

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I really, really hope that after that extremely bold move of mine

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to pass on the mantle to Lu, I just hope we come together and Lu brings unity where I evidently failed.

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-I just want to say "Log on now to meet new people" and "One month free trial".

-OK.

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On the other team,

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polling young professionals...

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We've created a concept to pitch to advertisers and want feedback.

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-..Jordan, Myles...

-It's about linking people together.

-..and Cufflinks.

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-Be honest. Do you like it?

-Em... To be honest, I think it's a bit boring.

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It doesn't stand out. It's like a corporate website.

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In terms of imagery, it's corporate.

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I think the website doesn't come across as having any passion, fun.

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-What are your thoughts on the colouring, branding?

-Er...

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It's any old corporate website. I think the challenge for today is to make sure the TV advert

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injects something engaging into it.

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-You must be our camera crew?

-On location and ready to roll, Leah and Alex.

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I did a little photography and video editing, so I have some ideas. I'll be doing some acting as well.

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I'm quite a visionary person, so as far as directing and editing,

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my previous skills will really come to light today.

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-What's the storyline?

-OK, Rebecca is a young, busy professional running late for her online date.

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I'm playing a bad date before she meets Prince Charming.

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Oh, yeah. Looking good.

0:24:110:24:14

Hi. I'm Herbert.

0:24:150:24:18

Hello, mademoiselle. Come on. Focus on the eyes.

0:24:180:24:22

-One, two, three, action!

-I have really high hopes for this one.

0:24:230:24:28

No, no, it totally went wrong. This is wrong.

0:24:280:24:32

On the other team,

0:24:340:24:36

-and working as one, Neil...

-I'm following your lead.

-..and Francesca.

0:24:360:24:42

-Big smile.

-Remember, he's picked you from hundreds of beautiful women on the website.

0:24:420:24:48

-Am I not allowed to say, "Action"?

-Yeah, definitely.

0:24:480:24:51

Yesterday, I watched the disintegration of Evolve.

0:24:510:24:54

-Quiet, please. Three, two, one.

-Action.

0:24:540:24:57

-Hi, Simon.

-You look just like your profile.

0:24:570:25:01

'After Jason abdicated, things have settled down.'

0:25:010:25:06

-Just a little bit more animated.

-'Francesca's happy, Neil's happy.'

0:25:060:25:10

-Lovely. Here we go. This time. Three, two, one...

-'Now they finish each other's sentences!'

0:25:100:25:16

-Action.

-Three, two, one...

-Action.

0:25:160:25:21

-Three, two, one...

-Action.

-Lovely. Thank you.

-Guys, well done, everyone.

0:25:210:25:27

Back on the Cufflinks shoot...

0:25:270:25:29

-If you can swivel the camera, I was thinking of that.

-Can you put it back?

0:25:290:25:35

-..relationships are falling apart.

-Right, as you were.

0:25:350:25:39

-We don't need them meeting.

-I think we do.

-We don't.

-Can we try one more?

0:25:390:25:45

There's two directors here. We've probably shot a usable five seconds of an advert.

0:25:450:25:51

We need to do this in five minutes.

0:25:510:25:54

- It's mayhem. - Try to keep your head still. Sometimes your hair is in the way.

0:25:540:25:59

I don't mind your hair. It's fine.

0:25:590:26:01

Action.

0:26:010:26:03

'Simon and Pam?'

0:26:040:26:07

-Shooting their final scene...

-I'd love one that's just a little bit of a wink.

0:26:070:26:14

-..for Neil and Francesca, a happy ending.

-Three, two, one.

-Action!

0:26:140:26:21

'Market research said not cheeky, classy, professional.'

0:26:210:26:25

They've come up with a mumsy... cosy...huggy sort of thing.

0:26:250:26:30

This is my age group.

0:26:300:26:33

Smile.

0:26:330:26:35

I'd run a mile!

0:26:350:26:37

-Well done, everyone!

-Yeah, thank you!

0:26:370:26:41

At the agency, for Jordan and Myles...

0:26:450:26:49

-So what's the thinking behind this?

-..Alex as Herbert.

0:26:490:26:55

Just delete that one. He looks an idiot.

0:26:550:26:58

I think that's already devalued the character.

0:26:580:27:02

It's gone panto.

0:27:020:27:05

The risk with Alex is always that he puts his own spin on it and ends up a distance from the brief.

0:27:050:27:11

That would give you nightmares.

0:27:110:27:14

I'm worried. I don't know where we'll end up.

0:27:140:27:19

8.30pm.

0:27:220:27:24

One half of each team put finishing touches to their ads...

0:27:240:27:29

We can cut the vocal there.

0:27:290:27:32

OK, if we look at the shots now of me playing Herbert...

0:27:320:27:36

The next thing is revenue model.

0:27:370:27:40

-..while the rest put passion into their pitches.

-Let's see if we can bash out the USP stuff.

0:27:400:27:47

I'm delighted that Jordan decided to let me run the pitch.

0:27:470:27:50

Slightly surprised. He's ended up not leading either the video or this side of things. Not really sure why.

0:27:500:27:56

We can stand up with an element of credibility. I hope the video supports that.

0:27:560:28:02

I think we'll be pleasantly surprised.

0:28:020:28:06

I found friendship and romance. Join today for one month's free trial.

0:28:080:28:13

-I'm really happy.

-I'm proud of it.

0:28:150:28:17

Brilliant job. Really good. Well done.

0:28:170:28:21

-I was really concerned it would be boring.

-The wink will be memorable. They'll love that...or hate it.

0:28:210:28:28

And it's tongue in cheek, it's fun, it's memorable.

0:28:280:28:31

I'd almost say it's flawless.

0:28:310:28:34

-What do we do about this pitch?

-You guys made me PM for a reason.

0:28:340:28:38

I can identify whose skills are best.

0:28:380:28:41

Neil, pitching-wise, I'm very strong and have had some great feedback.

0:28:410:28:45

I don't want to get into an argument about it. You have the final say,

0:28:450:28:50

but in terms of what I can do best on this task, it's that pitch.

0:28:500:28:56

'You know, for once,'

0:28:560:28:58

Neil is not going to get his way.

0:28:580:29:01

All I ask is you sleep on it, you wake up fresh and make the final call.

0:29:010:29:06

I'll tell him I'm doing the pitch and he will be fully on board and support me.

0:29:060:29:11

-Let's go.

-Cool. Well done, guys.

0:29:110:29:15

'I'm running so late for my online date. The office was so busy.

0:29:150:29:20

'I have high hopes for this one.'

0:29:200:29:23

-Hi, I'm Herbert.

-Are you a young professional?

0:29:230:29:27

Fed up with dating life's Herberts?

0:29:270:29:30

Join Cufflinks, for people who don't have time for bad dates.

0:29:300:29:34

What do you think overall? Does it work with what you've done today?

0:29:360:29:41

In all honesty, I'm not blown away with it.

0:29:410:29:45

It's verging slightly on silly. I've got to pitch this to some pretty serious people. I've got concerns.

0:29:450:29:51

8am.

0:30:080:30:09

Today both teams must pitch their online dating concepts to a panel of experts.

0:30:110:30:17

Waiting at the agency, advertising execs,

0:30:240:30:29

plus industry experts from market leaders eHarmony and Global Personals web design.

0:30:290:30:36

-Hi.

-First in, for the over 50s, Luisa.

0:30:380:30:42

Hello, everybody.

0:30:420:30:44

I'm really, really excited to be here and present to you Friendship and Flowers.

0:30:440:30:50

Budding friendships and romance for the over 50s.

0:30:500:30:54

If we now look at the website we've designed, obviously this is a work in progress developing site.

0:30:540:31:01

It's not yet finished.

0:31:010:31:03

I'd love to show you now our TV advert that we've created.

0:31:040:31:10

Friendship and Flowers. The perfect way to meet new people and share interests with budding friends.

0:31:100:31:17

Whether you're looking for friendship or romance, our easy-to-use website for the over 50s

0:31:170:31:23

is the perfect way to let friendship grow roots and romance blossom.

0:31:230:31:28

-Who would have thought friendship...

-And flowers.

-..could have brought us together.

0:31:280:31:33

I found friendship AND romance. Join today for one month's free trial.

0:31:350:31:42

The problem I think I've got with this is you've been too safe.

0:31:430:31:48

If I'm honest, you've been a bit patronising. 50 is the new 30.

0:31:480:31:52

It's not that far away for us. You've positioned it at 80-plus. It could be a funeral parlour.

0:31:520:31:59

-And the wink made me cringe.

-These guys went to the market research and we were quite shocked

0:31:590:32:07

-at what came back.

-Sometimes when you do what they want you to do, you end up with what they gave you.

0:32:070:32:14

It becomes a little bit too bland and too safe.

0:32:140:32:18

My only concern is the poor website you've created.

0:32:180:32:23

We... We didn't get to fully show you that.

0:32:230:32:26

That was...obviously unfinished and still being developed.

0:32:260:32:31

I was concerned we listened to the focus groups too much.

0:32:340:32:38

It's not a market we know. We had to listen to someone.

0:32:380:32:42

Next, Myles and Cufflinks.

0:32:440:32:47

We've come up with Cufflinks - for people who don't have time for bad dates.

0:32:530:32:59

Here's our homepage. We wanted it to be functional, easy to use.

0:32:590:33:03

We've created a character. He epitomises your bad date. Herbert.

0:33:030:33:08

He's very bold, he's very identifiable and he's really the face of what we're trying to achieve.

0:33:080:33:14

So I'll let you have a quick look at the video.

0:33:140:33:18

I'm running so late for my online date. That office was so busy.

0:33:180:33:24

I have really high hopes for this one. He sounds like my ideal date.

0:33:240:33:29

Hi. I'm Herbert.

0:33:290:33:32

Are you a young professional? Fed up of dating life's Herberts?

0:33:320:33:36

Join Cufflinks, the online dating website.

0:33:360:33:41

We offer video calls, we limit spam and we match couples through ideal dates.

0:33:410:33:48

Cufflinks - for people who don't have time for bad dates.

0:33:480:33:53

I'm interested in your understanding of young professionals and the name. There's a lot of them here

0:33:570:34:04

-and none are wearing cufflinks.

-You think suit, you think business.

0:34:040:34:08

We understand that not everyone wears them, but you still get the idea of the kind of people on there.

0:34:080:34:15

Do you not think it's very masculine?

0:34:150:34:18

-The one question I do have is the advert. There's an absolute disconnect...

-The TV advert?

-Yeah.

0:34:180:34:24

..between the very serious, functional website and the advert.

0:34:240:34:29

-Well done. I thought it was really good.

-Well done.

-Well played, dude.

0:34:330:34:38

Pitches over.

0:34:400:34:42

Next date, the boardroom.

0:34:430:34:46

But first... feedback from the experts.

0:34:480:34:53

Hi, Lord Sugar.

0:34:530:34:56

I was really impressed with how they understood the psychology of online dating.

0:34:560:35:01

Good target market, but they missed the mark on the advertising.

0:35:010:35:06

OK.

0:35:060:35:07

There was absolutely no link whatsoever between the website and the advertising they created.

0:35:080:35:15

It seems kind of torn, so I suppose I've got a bit of a task myself to sort out.

0:35:150:35:21

You can go through to the boardroom now.

0:35:280:35:32

- Good afternoon. - Good afternoon, Lord Sugar.

0:35:410:35:45

Advertising. One of my favourite subjects. Although you pitched your adverts to the professionals,

0:35:450:35:52

ultimately, having taken on board what they've got to say, I'll decide which campaign is better.

0:35:520:35:58

Jordan, tell me how you got on.

0:35:580:36:00

Very well. I was straight in to put myself forward as project manager.

0:36:000:36:05

Alex also put himself forward.

0:36:050:36:08

It was interesting. Alex has used dating websites, had experience, but nobody would vote for you.

0:36:080:36:15

How come people don't have confidence in you? Do you know why?

0:36:150:36:19

- I don't, to be honest. - How did we get to Cufflinks?

0:36:190:36:23

We wanted something for young professionals. We wanted to play on our own experiences.

0:36:230:36:29

Cufflinks spoke to our target market. The word "links" referred to linking people together.

0:36:290:36:36

Right. Let's run the advert, shall we?

0:36:360:36:40

I'm running so late for my online date. The office was so busy. I have high hopes for this one.

0:36:400:36:46

Hi, I'm Herbert.

0:36:460:36:49

Are you a young professional? Fed up with dating life's Herberts?

0:36:490:36:55

Join Cufflinks - for people who don't have time for bad dates.

0:36:550:36:59

Hmm. Right.

0:37:000:37:02

You went down the humour route.

0:37:020:37:05

There's a lot to be said for it. There's a lot of humorous adverts. They must have been successful.

0:37:050:37:11

- You do remember the advert... - They certainly remember you in that advert, that's for sure.

0:37:110:37:18

-Can I have a look at the web page? This is the web page?

-Yeah.

0:37:180:37:23

Before you did this website, had you got a clear idea in mind of what you were peddling?

0:37:230:37:29

-What is your story?

-This gentleman, portrayed by Alex, characterises the bad date and what you avoid

0:37:290:37:37

-with typical online dating.

-It sounds quite sensible,

0:37:370:37:41

but this looks quite serious, quite professional, and it hasn't got him there.

0:37:410:37:48

It's not co-ordinated. You need to carry the theme through.

0:37:480:37:52

-The website could be integrated better with the TV advertising.

-With Herbert on it.

0:37:520:37:58

-But I think that's all it needs.

-Hmm.

0:37:580:38:01

Jordan - good project manager?

0:38:010:38:04

-ALL: Yeah.

-I'd say good delegator.

0:38:040:38:07

-Myles did the pitch, Alex the advert, Leah directed.

-I got the best out of my team.

0:38:070:38:14

I've had some feedback that you tend to be the great statesman, but don't like to dirty your hands.

0:38:140:38:20

If and when you do choose me to be the winner of this process, I'd have to manage a team of people...

0:38:200:38:26

Before that occasion, I need to satisfy myself that you're not somebody

0:38:260:38:31

who cleverly stands back and lets someone else do the work.

0:38:310:38:36

Moving on to Team Evolve... Luisa, I see you sitting there in the project manager's position.

0:38:360:38:44

-I'm intrigued. Jason, you started out as the project manager?

-I started out as the project manager.

0:38:440:38:51

-I was elected to be that.

-Jason had run a dating website.

0:38:510:38:55

-At Oxford?

-In Oxford.

-The one where you were known as Mr Cupid?

-Yes, I was.

0:38:550:39:01

-- So the obvious project manager. - Exactly.

-So I put myself forward.

0:39:010:39:06

And...by the end of that day, confidence had fallen so low that I decided it would be better

0:39:060:39:13

-that Luisa take over.

-That wasn't how it happened.

0:39:130:39:16

You buckled under the pressure, gave up, were not up for the job.

0:39:160:39:20

I'll tell you what happened cos I was there. Luisa nipped at his heels like a little terrier,

0:39:200:39:27

nipping the heels of a bewildered sheep, and drove him into a corner.

0:39:270:39:32

It was the most disgraceful display of bad manners I've seen in many a long day.

0:39:320:39:37

Jason took 45 minutes to decide colours on a logo that then ate into our website time.

0:39:370:39:42

-Were you not responsible as well? You can't blame him.

-I'd already chosen the colours.

0:39:420:39:48

-He took 45 minutes.

-Jason has a lot of responsibility...

0:39:480:39:52

Congratulations, because this is the first time we've had an abdication

0:39:520:39:58

in all the years that I've been in this boardroom.

0:39:580:40:02

It sounds like a bloody mess.

0:40:020:40:04

- Who worked on this website? - Jason and I went to the website.

0:40:040:40:09

-A ten-year-old could have made this.

-It's a first draft.

-This is not even finished.

0:40:090:40:16

-Where did you get this name?

-From the market research.

-At a funeral parlour?!

0:40:160:40:21

The problem with the over 50s was we didn't know the market and had to be led by our focus group.

0:40:210:40:27

-Some wanted friendship, some wanted romance. We wanted to meet everybody's needs.

-Run the advert.

0:40:270:40:34

Friendship and Flowers.

0:40:360:40:38

The perfect way to meet new people and share your interest with friends.

0:40:380:40:42

Our easy-to-use website, dedicated to the over 50s, lets friendships grow roots and romance blossom.

0:40:420:40:49

-Who would have thought friendship...

-And flowers.

-..could have brought us together?

0:40:490:40:56

-Who directed the TV advert?

-Francesca, with my support.

0:41:000:41:04

We worked really hard to get something that was fast-moving and showed the different elements...

0:41:040:41:10

That makes Last of the Summer Wine look like an action movie!

0:41:100:41:15

I normally ask, "Good project manager?" but I don't know who I'm asking about here.

0:41:150:41:21

I listened to the advisers and, to be honest with you, they are at sea a little bit.

0:41:210:41:28

They're torn about your concept. You've got some nutter in there being funny.

0:41:280:41:35

And funny adverts do pay off.

0:41:360:41:40

But where you failed miserably is the co-ordinating. It's a very good website,

0:41:400:41:46

but I'm looking at the overall thing and it's disjointed.

0:41:460:41:51

And on your campaign you picked the right market,

0:41:520:41:56

but your deployment of it...

0:41:560:42:00

They said this is boring, the wink is, like, cringeworthy, it's patronising.

0:42:000:42:07

The only thing I can say is it was a cohesive campaign.

0:42:070:42:11

I'm going to make a decision.

0:42:130:42:16

Because you were on the right track, I'm going to give you the benefit of the doubt.

0:42:160:42:22

Anyway, your treat, I'm going to send you to Mayfair. You're going to be sampling caviar.

0:42:250:42:32

-Off you go. Have a good time. And I'll see you on the next task.

-Thank you, Lord Sugar.

0:42:320:42:38

What a mess.

0:42:470:42:49

An absolute, complete and utter mess.

0:42:490:42:52

Off you go. Come and see me later on and we'll discuss this further.

0:42:520:42:58

Hello.

0:43:080:43:09

-On the table now is £35,000-worth of caviar.

-Wow!

-So it's very expensive.

0:43:090:43:15

It's almost like...fishy pate.

0:43:160:43:19

Oh, yeah.

0:43:190:43:21

I thought Lord Sugar was a bit unfair. I was heavily involved in every part of this task,

0:43:210:43:26

but I was responsible for the total thing.

0:43:260:43:29

-So now you've tasted it, would you buy it?

-I could get into this!

0:43:290:43:33

Here's to winning a great task.

0:43:330:43:36

'I think the easiest way to describe the performance is a joke.

0:43:430:43:48

'Jason wasted the first day, was a weak project manager, but Luisa was 50% responsible.'

0:43:480:43:54

Her neck is on the chopping board.

0:43:540:43:56

-I'm embarrassed to be a part of it.

-But you ARE a part of it, Neil.

-That's what I'm saying.

0:43:560:44:02

-Luisa, did I say...

-Typical Neil. You shirk all responsibility.

0:44:020:44:07

I feel like I did the right thing for the greater good. I really do.

0:44:070:44:12

But maybe I should have sat back and let it fly. Would it have made a difference? No.

0:44:120:44:18

Perhaps we should have let you carry on? It's not your fault that we failed.

0:44:180:44:23

I'm sorry if you ever felt I intimidated you or bullied you.

0:44:230:44:27

'I do have guts and the decision I took to step down is gutsy in many ways.'

0:44:270:44:32

But we all have better to answer.

0:44:320:44:35

TELEPHONE RINGS 'Can you send them in, please?

0:44:470:44:51

You can go through to the boardroom now.

0:44:510:44:55

Who am I talking to here as project manager?

0:45:050:45:09

I suppose it's me AND Luisa.

0:45:090:45:11

Once you've chosen the over 50s, you wanted your advert to come across as cool over 50s.

0:45:140:45:20

-Yeah.

-My words precisely were that the over 50s could be the same as the young professionals.

0:45:200:45:26

Why don't we take that fervour of young professionals and inject it into over 50s?

0:45:260:45:32

- Where did that go wrong? - The market research hated it.

0:45:320:45:36

So you followed the market research?

0:45:360:45:39

We had to. We don't know that market.

0:45:390:45:41

But you're entrepreneurs. You're putting yourself forward as my potential business partner.

0:45:410:45:47

You should be saying, "Thank you, market research people, but I don't agree with you."

0:45:470:45:54

- We should have gone with our gut. - Over 50s is a buzzing market. Lots of money there.

0:45:540:46:00

You just didn't do it properly. It was as if it was the over 70s!

0:46:000:46:05

-Yeah, yeah.

-You're nodding, but you agreed it.

-No, indeed. But I did that on misdirection.

0:46:050:46:12

Francesca and Neil should have said, "It's not right," and we would have gone with our original idea.

0:46:120:46:19

-So the failure was based on bad market research?

-Bad market research.

0:46:190:46:25

The feedback we got was exactly what we gave across.

0:46:250:46:29

-Jason then thought, "These are things I wanted anyway..."

-What? No! Not at all.

0:46:290:46:34

Our job was to get the market research. We're all responsible for what we came up with.

0:46:340:46:42

Let's talk about the TV advert that lost the attention of the advertising agency,

0:46:420:46:48

of the website experts and lost my attention.

0:46:480:46:52

That was pretty boring stuff. These over 50s, you portrayed them as sitting in God's waiting room.

0:46:520:46:59

It was very clear they wanted to keep it on brand and in keeping.

0:46:590:47:03

It's boring. That is boring.

0:47:030:47:06

Shall we move on? Why did you decide to give up the project manager's decision?

0:47:060:47:12

We had arrived at the website designers late, we hadn't had time to fully develop the website

0:47:120:47:18

and I put my hands up. That was my fault for not meeting that deadline.

0:47:180:47:23

Luisa, I think, was trying to be as helpful as she could be, but it wasn't helping me.

0:47:230:47:30

I felt that you were pushing me and trying to get me to hurry up, not in a constructive way.

0:47:300:47:35

-Just picture a scenario here and you're in charge...

-Yeah.

-..on the sinking Titanic ship.

0:47:350:47:42

- You can't give up, can you? No matter how much browbeating. - It felt like a sinking ship.

0:47:420:47:49

If I were in charge of the sinking ship, the women and children...

0:47:490:47:54

-All right, OK.

-It's whoever can save the most souls best at that point in time. That was my rationale.

0:47:540:48:00

I'm trying to understand whether you were browbeaten by Luisa, browbeaten by Neil,

0:48:000:48:07

-two very powerful people.

-It wasn't intimidation.

0:48:070:48:11

I felt if I were still project manager, we would still be arguing and it would be directed at me

0:48:110:48:17

and that would result in much more time wasted. We wouldn't have a chance to produce anything at all.

0:48:170:48:23

This is all personality stuff, this is all bad...

0:48:230:48:27

bad team management. I've got a bit of a dilemma now.

0:48:270:48:31

I've got two project managers here. So they've got to decide which one of you two is coming back, right?

0:48:310:48:39

Yeah, they can decide. Absolutely.

0:48:390:48:41

Jason, what is your feeling?

0:48:430:48:46

-In the same...

-Don't let her browbeat you again.

0:48:460:48:50

Francesca was in charge of the video...

0:48:500:48:54

- I would disagree and go with Neil. - You can't even agree now!

0:48:540:48:59

I don't know who the project manager is...

0:48:590:49:02

-Hold on. You did a website. You didn't even finish it.

-That's why I'm here.

0:49:020:49:08

I got the advert done, edited, music, voiceover done professionally, scripted by myself...

0:49:080:49:15

-And that was the problem, I suppose.

-My input was a problem? You know what? Bring me back in.

0:49:150:49:21

Right, Neil, off you go.

0:49:210:49:24

I'm going to ask you to step outside. I need to talk to Nick and Karren.

0:49:290:49:35

This is a first. One project manager, two project managers.

0:49:420:49:46

Someone's abdicated. It's ridiculous.

0:49:460:49:50

-Luisa's very powerful.

-In her defence, Jason tries to come across as a deep thinker.

0:49:500:49:57

-He's a ditherer.

-I'm surprised Jason's brought Francesca back.

0:49:570:50:02

She was calm, collected. Maybe they're frightened of Neil.

0:50:020:50:07

-The question mark with Francesca is did she ask the right questions in the market research?

-Mmm.

0:50:070:50:13

TELEPHONE RINGS Can you send the three of them in, please?

0:50:150:50:20

Lord Sugar will see you now.

0:50:200:50:23

Very unusual circumstances here.

0:50:330:50:35

I've got one and a half project managers and even then you can't agree who's coming back in.

0:50:350:50:42

You wanted Neil to come back in, you wanted Francesca.

0:50:420:50:46

Tell me then, Jason, what Francesca is doing here.

0:50:460:50:51

Francesca was creative director for the video, which you didn't like and also part of the focus group.

0:50:510:50:58

I feel perhaps Francesca should have interpreted that information...

0:50:580:51:03

-I delivered and finished a video for you.

-The video, I think we have heard, didn't work.

0:51:030:51:09

The video was professionally done. It wasn't creative and fun because it was for over 50s,

0:51:090:51:16

-which you wanted.

-Friendship and Flowers...

-I'm in here...

-..was your name, was it not?

0:51:160:51:24

I'm in here because you thought I'm less aggressive than Neil.

0:51:240:51:29

Like it or not, the market research changed his mind.

0:51:290:51:32

That's when it started to go pear-shaped and she is Friendship and Flowers.

0:51:320:51:38

Francesca and I don't always see eye to eye and I think we set off from the start on the wrong foot

0:51:380:51:44

with Friendship and Flowers that came from Francesca and Neil, but with regards to delivering

0:51:440:51:50

I think Francesca delivered...

0:51:500:51:54

-You don't think she should be fired?

-I would have brought Neil back.

0:51:540:51:59

You're putting up a good story for Francesca, so who should be fired out of the two of you, then?

0:51:590:52:05

I believe I'm a stronger candidate than Jason and he should be fired.

0:52:050:52:10

On this task, I felt like I was in a sinking ship all day.

0:52:100:52:14

"You've got to lead our team! Stand up! Be a leader!"

0:52:140:52:18

-Are you a ditherer, Jason?

-I'm a thinker, Lord Sugar.

0:52:180:52:22

-A thinker?

-I do take longer to think about creative tasks.

-So is it impatient people like Luisa

0:52:220:52:30

-and you need a bit more time?

-She's like, "Go for it now." Instantly.

0:52:300:52:34

-In life, you have to make decisions!

-Bad decisions quickly.

-You'll never get anywhere.

0:52:340:52:39

I am impatient. I will put my hand up and say I'm an impatient person, but I do make decisions.

0:52:390:52:46

-Jason struggles to decide.

-But he was the project manager.

0:52:460:52:50

-If left to his own devices...

-It might have saved it.

0:52:500:52:54

-We'd have got nothing done.

-How do you know?

0:52:540:52:57

He took 45 minutes to decide on the colours. I kept saying, "Unless we leave..."

0:52:570:53:03

-That's your opinion, that's you intimidating him.

-So just let it ride?

0:53:030:53:08

We've all had difficult decisions. We've lost tasks, won tasks.

0:53:080:53:12

When you faced a hard time and a quick decision, you just went, "I can't do it."

0:53:120:53:19

I'll make a new set of rules here. OK? You shut up and you shut up.

0:53:190:53:24

-And you talk.

-I think many people are actually seeking the limelight,

0:53:240:53:31

they want to put themselves in charge simply for the sake of impressing you

0:53:310:53:37

and they do not work for the benefit of the team. Essentially, if the team pulls together and wins,

0:53:370:53:43

-the team does not get fired. That is the fundamental rule of business, that teams work together...

-Oh...

0:53:430:53:49

- What don't you understand about "shut up"? - Sorry.

0:53:490:53:54

-Francesca, you are now very clearly...

-Annoyed!

-..out for blood.

0:53:540:53:58

-There is...

-You brought me in here for... Sorry.

0:53:580:54:02

Tell me then, Jason, why did you give up the project manager's position?

0:54:020:54:07

I stepped down voluntarily. I could have, when the other three said, "We have no confidence in you,"

0:54:070:54:13

said, "Shut up! I'm PM. Nobody's ever stepped down and I'm going to run the roost

0:54:130:54:20

-"and who cares what happens?"

-Why didn't you, then?

0:54:200:54:23

-I took the courageous decision...

-That's courageous?

-Courage comes in many forms.

0:54:230:54:29

Stepping down for the unity of the team is courageous.

0:54:290:54:35

I felt that the team needed to be rebalanced, so I agreed to Luisa, to balance the team, unify it,

0:54:350:54:42

-so that we could work forward.

-Which we did.

-In the wrong direction.

-The direction set by you.

0:54:420:54:49

OK, listen, listen...

0:54:490:54:51

I don't want to hear any more. I'm done. I'm done. You listen to me now.

0:54:510:54:57

Francesca, I understand from Nick and from Karren

0:54:570:55:02

that you've been quite good up until now, but your advert, what a total mess.

0:55:020:55:09

Jason, last week I thought, "There you are, look at that. Jason's sold a caravan."

0:55:120:55:19

I thought you were coming through in this process

0:55:190:55:23

and I have to take a decision really and the decision here is that...

0:55:230:55:28

Luisa, I'm very, very concerned that we are going to have more problems with you.

0:55:320:55:38

-Can I...

-No.

-OK.

0:55:380:55:41

I feel that you browbeat this fellow here, that you wore him down.

0:55:430:55:48

That's what worries me about you. Are you somebody who doesn't get their own way immediately

0:55:480:55:55

so it's no good?

0:55:550:55:58

I can see how you wore him down. OK? You won't wear me down, I promise you.

0:55:580:56:03

Jason,

0:56:040:56:05

you're an academic, you've come here to chance your arm,

0:56:050:56:10

but I'm afraid to say that it's the end of the road, really.

0:56:100:56:14

-I do wish you very, very well because you're a very nice fellow.

-Thank you very much, Lord Sugar.

0:56:140:56:20

And it is with regret that... you're fired.

0:56:200:56:24

Thank you very much.

0:56:240:56:26

-Just go back to the house, the pair of you. I don't want to see you here again.

-You won't.

0:56:380:56:43

-- Go on, go back. - Thank you.

-Thank you.

0:56:430:56:47

He's a nice fellow, Jason, but he got beaten up by Luisa.

0:56:530:56:58

Next week, I'd like to follow Luisa. I need to be clear in my own mind whether she's a strong businesswoman

0:56:580:57:05

or actually she'd just be too hard for you to handle.

0:57:050:57:08

We were reaching that stage where I'd have to go for blood.

0:57:180:57:23

Everybody is of a very high calibre and I just don't have that killer instinct.

0:57:230:57:30

Who was to blame for the mutiny?

0:57:370:57:40

Myself and Luisa got pulled up for being overpowering.

0:57:400:57:45

He's a nice guy, but he's got to go!

0:57:450:57:48

-Hello!

-Here, darling.

0:57:480:57:51

-So what happened?

-Jason absolutely deserved to go.

0:57:520:57:56

He took me in, but I was absolutely furious with him.

0:57:560:58:02

If he hasn't got the self-confidence and can't manage me and Luisa, then he's in the right place - at home.

0:58:020:58:08

-The Magnificent Seven!

-Yeah.

0:58:080:58:10

Now seven remain.

0:58:120:58:15

Lord Sugar's search for his next business partner continues.

0:58:150:58:20

Next time:

0:58:220:58:24

Your task is to come up with your own ready meal.

0:58:240:58:27

I've been royally stitched up by my team members.

0:58:270:58:31

Would you get your mum and dad to buy that?

0:58:310:58:35

-Heated discussions.

-There's no pow.

0:58:350:58:39

Luisa, keep stabbing me.

0:58:390:58:42

-And questions of taste.

-You put me off with the packaging.

0:58:420:58:46

-In the boardroom:

-Sometimes it's best to keep your mouth shut. You're fired.

0:58:460:58:51

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