Episode 12 Real Rescues


Episode 12

Nick Knowles and Louise Minchin present dramatic events from the work of the emergency services. A fire in a terraced house threatens the whole row.


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Transcript


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Today on Real Rescues, why a fire in someone else's house could burn your own house down.

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Crews from five fire stations fight desperately to save a row of terraced houses.

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Shep! Jet run out round the back, ASAP.

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No ropes, no safety harness. The only thing to break free-climber Ryan's fall is solid rock.

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Ryan's been quite lucky. He's fallen the best part of 20 to 30 foot,

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and he's broken his wrist and his ankle.

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Hello. Here on Real Rescues

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we see how the emergency services respond to 999 calls.

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We're out on the road,

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and in here with the people who actually answer the calls.

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And today it's Charlie 1.

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That's what Hampshire Police call this high-tech control room.

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-Let's speak to Phil Jones, who's in charge.

-Hi.

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I want to talk to you about a rescue - a glider caught in electric cables.

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That's right, yeah.

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He came down and crashed into electric cables and a tree,

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was left suspended and trapped, hanging upside-down from both.

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Our job is to coordinate that response, so the fire service,

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ambulance, electricity people came out as well...

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-Was he fine?

-He was fine in the end.

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No injuries at all - cuts and bruises.

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-Got away with it - very lucky.

-Thank you.

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The modern fire and rescue service can deal with all sorts of emergencies -

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from road accidents to terrorist incidents.

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But they're still called fire fighters for a very good reason, as we'll see.

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Yes, a fire has broken out in one room of a terraced house, and it threatens to engulf an entire row.

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Toxic smoke is billowing out and residents are fleeing their homes.

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The fire crew face a battle that they'll be fighting for many hours to come.

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Early evening on a hot summer's day and two engines from St Mary's station are on an emergency call.

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A house is on fire and it's spreading fast.

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We're going to a roof fire. A property with a roof fire.

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-Have you got the tick, John?

-I've got the tick.

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We're going along with another appliance from Eastleigh fire station and one from St Mary's.

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It's going well, I can see smoke.

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Not this one, next left is better.

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This one right here, mate.

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This looks serious. As they arrive, they're greeted by distressed residents.

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The air is thick with smoke.

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In attendance. Roof well alight, over.

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-Anyone in the house?

-Everybody's out, had it confirmed.

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After checking that no-one is missing, watch manager Sean Foster

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needs to quickly find out as much information as possible,

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so he can come up with a plan of action.

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Right, it's your house. Everyone's out?

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Right, where are your electrics, where are your gas?

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-Gas under the stairs, electric's under the stairs - the electric's off.

-Right, OK.

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Right, AJ. Get ready to start, get the jets out.

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Eastleigh guys, get a covering jet out.

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Three lengths covering jet and then another fire-fighting jet.

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Sean goes up ahead to see exactly what he and his men are facing.

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And it's a worrying sight - huge clouds of smoke and gases

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are billowing out from the roofs of three terraced houses.

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All the signs suggest that inside, an angry fire is escalating.

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These jets have got to be two or three lengths long.

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Dave, we may need to inform Network Rail - smoke's drifting over those railway lines.

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The noise of something exploding in the roof sounds like rifle shots ringing in the air.

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SERIES OF LOUD CRACKS RINGS OUT

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Formative message to follow shortly.

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Sean calls for more fire engines.

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As the last of the residents are led away from the toxic gases,

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he gets an update from crew manager Steve Evans who is round the back of the houses.

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Affirmative. We'll need to check roof spaces of both properties. We may try venting. Over.

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Wearing breathing apparatus,

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fire fighters John Chugg and Adrian Johnson

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enter the middle house to tackle the flames head on.

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But the situation has just got worse.

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All received. Shep! Jet run out round the back, ASAP.

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The force of the fire has punched through the roof at the rear of the house.

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Fed by the outside air, it soon becomes an inferno.

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Crew manager Evans receiving. Over.

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Steve, in your opinion, do we need more resources? Over.

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Received. Dave's here. I'm going to recommend making it seven or eight.

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We've got crews committed inside, and we're now

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just setting up some external jets to try and contain it within the centre of this terrace

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so it doesn't break through into the roof spaces of the adjoining properties.

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Steve! Can you increase the pressure at all, mate?

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As Rich Green starts to battle the fire,

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Nichola - who lives in the house - can only stand by helplessly.

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It was awful, because you can see all this chaos,

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and all you can do is stand back and wait.

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When the flames started, the tiles were coming down and everything,

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then you knew that it was going to be quite devastating.

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I thought the whole house would be gone in a flash.

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But it's not just Nichola's home that's at stake.

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The fire looks like it's spreading to the houses on either side.

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Sean and the crews will have a real battle on their hands to save the entire row.

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There are now six engines at the scene and more are on the way.

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Later, fire fighters find hot spots -

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which could suddenly burst into flames -

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in the neighbouring houses.

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What about that sound that we heard coming out of the roof?

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SERIES OF LOUD CRACKS RINGS OUT

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I have to tell you, even the experienced fire fighters

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are surprised at what that turns out to be.

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Louise.

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Yes, and we'll find out later. Now, a climber who fell 30 foot -

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that's the height of an average house -

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and the only thing that broke his fall was solid rock.

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It's a hot summer's day, and the volunteer Edale Mountain Rescue unit have been called into action.

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We're responding to Stanage Edge.

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We've got a fallen climber

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who's believed to have an ankle injury and a wrist injury.

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We're responding at the moment with three Land Rover vehicles.

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The rest of the team have been paged.

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They're heading to one of the most popular and challenging sites for climbers in the UK.

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We're just coming up the track now.

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These jobs, for us, with the degree of fall that the climber's had,

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obviously need to be treated quite urgently.

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There's potential for some life or limb-threatening injuries.

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One Mountain Rescue team is already on site. The volunteers include paramedics and doctors.

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The injured man has fallen at High Neb on Stanage Edge in the Peak District.

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Rock climbers of all abilities train here. Mountain Rescue are called here at least a dozen times a year.

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They have the expertise to cope with the injuries and the terrain.

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I'm slightly out of breath, but we're nearly at the top.

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They find Ryan lying in agony at the base of the cliff.

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He's an experienced climber and was practising soloing -

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a technique which doesn't include ropes.

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But he lost his grip, ending up in a terrifying freefall.

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His friends watched on, horrified.

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He fell from that ledge, halfway up there.

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He fell, probably about 15 or 20 foot and landed on that boulder.

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He sort of bounced.

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It was a considerable drop with the hardest landing. Ryan is in a lot of pain.

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To help ease it, volunteer doctor Steve Rowe has given him gas and air.

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Ryan has been quite lucky.

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He's fallen the best part of 20 or 30 foot, not hit his head -

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he hasn't got any head injury at all.

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He's broken his wrist and his ankle. I'll give him morphine

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so we can splint his ankle and evacuate him off.

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I think we're trying to find out the best method of evacuation.

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A fellow climber has put a makeshift splint on Ryan's arm to hold the break steady,

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but it's the break inside his ankle that's giving him the most problems.

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So, what we're going to do then, Ryan, is pull your leg straight,

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put it a splint, and strap it up. We'll try and do it smoothly,

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but I am going to have to touch your leg and ankle to do that.

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-Yeah.

-OK. I'll not lie to you - it's going to sting a bit.

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HE SUCKS DEEPLY

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Before Steve tries to move it, he wants Ryan to try some stronger pain relief.

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-OK?

-Yeah.

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-Here's the good stuff.

-Cheers.

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This climb was well within Ryan's capabilities.

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The sport runs in his family and he's not the first to get injured.

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Last year, his brother suffered a similar fall

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and had to be airlifted out.

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Despite the pain, Ryan's doing his best to see this as a competition.

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Tell him I'm gutted - my brother got a chopper!

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- There's none available. - It's a bit selfish, that, Ryan.

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Your brother could have walked as well!

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Exactly, he only had an elbow - I've got a foot injury.

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There's no justice!

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But the pain is getting more intense.

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Ryan has to get back to the gas and air.

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I'm going to just lift your leg up, pull it straight,

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you keep going with that.

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Well done.

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And lower it down there.

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Good.

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Dr Steve is now so concerned about Ryan's foot

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that he's called in the air ambulance.

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The vacuum splint will immobilise the damaged ankle,

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but an ambulance journey over bumpy terrain would be too much for Ryan to endure.

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'Had contact with Helimed 5-4, their ETA is now about 10 minutes.'

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The effects of his injuries are taking their toll.

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Any excitement about a trip in a helicopter has long gone.

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Are you all right for pain relief at the moment?

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The uneven terrain and thick vegetation mean the air ambulance

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will have to land on the track at the bottom of the slope.

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It's a long way back down.

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Ready, brace, roll.

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This is where the special equipment the Mountain Rescue team possesses comes into its own.

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To be on the safe side,

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they put Ryan onto a board to keep his back still

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and fit him with a neck collar.

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He's then trussed up carefully.

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The only limb he can move is his right arm.

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It means he can continue to take the gas and air as he needs it.

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The stretcher is put on a trolley specially adapted to cope with this rugged and rocky ground.

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As they take him down to the track, they do all they can to keep his spirits up.

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Easiest walk-off you've ever had, Ryan.

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Yeah! I can tell you what you're doing next weekend. Feet up in front of the telly!

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Yeah.

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They can now hand him over into the care of the air ambulance crew.

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-How are you feeling?

-Not too bad.

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Have you been in an aircraft before?

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-Er, no.

-You've not?

-Only on a plane or something, yeah.

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-You've not been in a helicopter?

-No.

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Everybody ready? Yep.

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And lift.

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Last winter, his brother fell 80 foot and got helicoptered out,

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so he was quite anxious not to be out-done by his brother.

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He was quite pleased when we got the helicopter.

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Ryan may have got his scenic trip to the hospital in Chesterfield,

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but he's had to pay a very painful price.

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He'll undergo a full set of X-rays

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to establish exactly how bad his breaks are.

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In the meantime, the Mountain Rescue team

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can set out on the bouncy ride back to base after another job well done.

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Ryan has been watching that with me.

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It has only been four weeks and it looks like you were quite badly injured.

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Tell me what exactly happened.

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On hitting the floor on impact,

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I managed to fracture the heel bone in my foot

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into quite a few different pieces.

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Nine or something, is it?

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Nine different fractures going through it, which has been plated and screwed back into place.

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-And this?

-This is a broken radius -

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quite a clean break and they managed to put it back into place pretty quickly.

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I didn't need an operation on it, so I was quite fortunate.

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This was quite an easy climb for you, so what happened?

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Erm, I think I was just a bit blase, and just lost concentration.

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I just didn't really think I was in that serious a situation.

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I lost concentration, slipped, and fell.

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And halfway through your fall, you managed to turn yourself, didn't you?

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Yeah, I suppose when I felt myself go,

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I had the presence of mind to make sure I landed on my feet

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rather than fall on my head or damage my back.

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-And lucky that people were climbing around you - they called the emergency services.

-Yeah.

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And there were a couple of doctors on the climb next to us who had some good painkillers!

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Now I know that you were planning a big trip with your girlfriend.

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-Where were you planning to go?

-South America for six weeks.

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Is she really annoyed with you still?

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She's all right now. She's gone on a different trip to Thailand,

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so she's just left me, but she was a bit gutted at the time.

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-I bet she was! Do you think you'll be able to climb like that again. What's the prognosis?

-I hope so.

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Erm, I've just got to see how the physio goes.

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I've got to have this boot on for a while - probably another month or so.

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Slowly getting some weight bearing through it. Then hopefully I'll be able to climb again.

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-Do you think it will change the way you climb?

-Yeah.

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Yeah. I think I'll be more cautious, give it a bit more consideration,

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but I'll definitely be back out climbing.

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-Excellent. Thanks very much for coming to see us.

-Cheers.

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Still to come - how do you find out what's wrong when a four-year-old's too shocked to speak?

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Do you think you can turn your head and look that way for me?

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Good girl.

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And she finds it impossible to watch -

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the dog-walker who blames herself for a three-vehicle pile-up.

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It frightened me to death, actually. I'm still shaken so it was really scary, yeah.

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Earlier on, we saw fire fighters battling to save a row of houses when there was a strange noise...

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SERIES OF LOUD CRACKS RINGS OUT

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Dave Graham was the incident commander at the scene.

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He's an experienced fire fighter, but he was surprised by that.

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Before we speak to him, let's see what's happened with the main fire.

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Ten fire engines from five fire stations have been called in and they're going to need them.

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The house is sandwiched between two others,

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and a fire is raging in its roof.

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Fire fighters wearing breathing apparatus are inside the house and attacking the flames from below,

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while outside, others are aiming their jets from front and back.

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At the foot of their garden, Joe and Val - who live next door -

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watch anxiously as ominous smoke rises from the roof of THEIR house.

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When I looked through the back garden,

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next door - number 5, that is - was well alight.

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I knew from that moment that we hadn't a chance in hell of surviving this.

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We crossed our fingers and hoped for the best, but it wasn't to be.

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Steve Evans updates watch manager Sean Foster,

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who is in charge of operations at the front of the houses

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We're going to get someone in number 4, received. Over.

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They've beaten down the flames that they can see,

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but now there's a real worry about the ones that they can't.

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My main concern

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was that the fire would spread along the terrace, along the roof ridge.

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Fires involving roofs are very difficult to fight.

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We need to remove the tiles to fight the fire.

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Normally, with an aerial ladder platform, but in this instance, access was too restricted,

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so we knew straight away that the only way to tackle the fire would be to fight the fire internally.

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It wasn't safe to put fire fighters on the roof until the fire had been knocked down.

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Sean's called for more backup to go into the other properties.

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Just check both roof spaces.

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-We think it's spread both ways.

-OK.

-You probably want a short axe, too.

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I'll get one dropped to the front.

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They're now battling on several fronts. It's hard work in the intense heat.

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John Chugg and Adrian Johnson, who were the first in,

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have come out to replenish their oxygen.

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We went into the middle property, but we couldn't get into the loft to make an effective attack on the fire,

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although we held it back, so we've gone in either side to try and pin it back to the original property.

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Some will spread to those properties,

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but it's very hot in there and obviously there's a hazard of things falling down on you all the time.

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You've got to be careful in there.

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The priority now is to stop the fire from really taking hold in the neighbouring houses.

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If they can get a ladder up there and start stripping that roof,

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and then we also need to get a ladder and start stripping that -

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get the tiles off and see what's going on.

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Once we know we've got it, concentrate our efforts on getting the fire out in this one.

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Several fire fighters, including Adrian Cobb,

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now have the unenviable task of perching on special roof ladders

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so that they can remove the tiles to expose the burning timbers.

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Stan!

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Be careful of the other side!

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Removing tiles is a very arduous process,

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but we remove them to establish fire spread,

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to assist ventilation - to assist some of the hot products of the fire through the roof.

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If there are any hot spots, it also enables us to establish where they are.

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They work meticulously across the roof - tile-by-tile, timber-by-timber -

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damping down any hot spots they see

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until finally, they're sure they've stopped this fire from spreading.

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The fire fighters are also salvaging residents' possessions to protect them from heat and water damage.

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Joe and Val want to retrieve some documents

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and have very precise instructions for Rich Green

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as to where to find them.

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On the left-hand side, on the bed side,

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over the bed, there's some cabinets.

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-OK.

-Erm, in the...

-Left-hand side, isn't it?

-..left-hand side...

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Top, or second shelf, there are some papers in a brownish, yellowish envelope.

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-I wish I'd written all this down.

-Quite!

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THEY LAUGH

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Considering what's happened, the couple are taking it all in remarkably good spirits.

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Twilight beckons, and the crews have been toiling in the heat for four hours.

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The fire is now out, but there is still some work to be done.

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We have to, what we term "dig out" -

0:20:130:20:15

remove the bits of timber and plasterboard that have come down -

0:20:150:20:19

to make sure there are no concealed pockets of fire.

0:20:190:20:23

They'll work into the night to weatherproof the properties before leaving.

0:20:230:20:27

The house where the fire started has been badly damaged,

0:20:270:20:30

but thankfully, nobody has been hurt

0:20:300:20:33

and the swift actions of the fire fighters

0:20:330:20:35

have saved the other houses in the row.

0:20:350:20:38

-Dave, that was some fire, wasn't it?

-It was.

0:20:410:20:43

It looked like it was going to be not particularly big, and then it just got bigger and bigger!

0:20:430:20:48

-It was surprising.

-Tough.

0:20:480:20:49

I want to deal with that noise first of all, because we've been teasing you with it.

0:20:490:20:54

Let's hear it one more time. Here it comes.

0:20:540:20:56

SERIES OF LOUD CRACKS RINGS OUT

0:20:560:20:59

Now, what did that noise turn out to be?

0:20:590:21:04

It actually turned out to be live ammunition

0:21:040:21:07

exploding in the fire.

0:21:070:21:08

At the time, we thought it was lights.

0:21:080:21:10

We found some magazines afterwards

0:21:100:21:12

and it wasn't until we saw your footage, taken by the cameraman,

0:21:120:21:16

that we realised it was ammunition going off.

0:21:160:21:18

So, what was ammunition doing in the roof?

0:21:180:21:21

No-one knows - a collector? The house occupier didn't know that it was in there.

0:21:210:21:25

It wasn't until there was a fire, and we were turfing everything out to make sure it was out,

0:21:250:21:30

that we found these magazines and bayonets.

0:21:300:21:34

And at a later stage after those noises were happening,

0:21:340:21:37

-you actually had firemen go into the roof space.

-Yes.

0:21:370:21:40

If the fire had caught that area while they were in there, potentially...

0:21:400:21:44

Potentially fatal consequences.

0:21:440:21:46

-You don't expect that, presumably?

-There's some really odd things that people keep in their roof spaces.

0:21:460:21:53

I've come across many, many odd things,

0:21:530:21:55

but you just do not think about ammunition in a terraced house in the middle of Southampton.

0:21:550:22:00

No. And bigger dangers are gas canisters and aerosols.

0:22:000:22:03

Yes. People go camping in the summer,

0:22:030:22:05

they put their little gas stove and cylinder in the roof space to store it, because that's what you do,

0:22:050:22:11

and of course, the roof space catches fire, and even a small cylinder

0:22:110:22:15

can go off with explosive effect and maim and injure fire fighters.

0:22:150:22:19

Didn't you once find rabbits in a roof?

0:22:190:22:21

Yes, we once went into a chimney fire and there was cages with rabbits inside.

0:22:210:22:25

Isn't it extraordinary what people keep up there really! Bats in my attic, mostly.

0:22:250:22:30

Erm, fire fighting, watching how you attacked that, you ended up with ten tenders on the scene.

0:22:300:22:36

Why don't you just order ten to start with and just throw a whole load of water at the fire?

0:22:360:22:42

What you do is you look at the incident

0:22:420:22:46

and if it's a small incident and you can get in and tackle it quickly,

0:22:460:22:51

you knock it down, but with the construction in this building

0:22:510:22:54

and the way that it was going right and left, it started to spread...

0:22:540:23:00

-We could see you were treating it as three different fires.

-Yes.

0:23:000:23:03

The main building that was on fire, I then treated the house to the right as another property,

0:23:030:23:08

and the house to the left as another property.

0:23:080:23:10

-I resourced the incident to deal with effectively three different fires.

-I see.

0:23:100:23:15

But fascinating that it was a roof fire.

0:23:150:23:17

I say that because of the other programmes I do with the building trade.

0:23:170:23:21

The thing about a roof is, you build it to keep water out.

0:23:210:23:24

-Indeed.

-Not very helpful to a fireman.

0:23:240:23:26

No, it's not. And that's one of the problems with a roof fire -

0:23:260:23:30

you've got to get inside and tackle it through a loft hatch.

0:23:300:23:33

A lot of premises don't have very big loft hatches.

0:23:330:23:36

-Yeah.

-Or you've got to get up on the roof and strip the tiles away

0:23:360:23:39

and get the water in that way.

0:23:390:23:41

But physically you've got to do something. You can't just stand back and pour water on.

0:23:410:23:45

I don't know if you've ever thought about that before.

0:23:450:23:47

A roof is built to keep water out, so they have to hack their way in first.

0:23:470:23:51

Spare a thought for your fire fighter next time you think of something like that.

0:23:510:23:54

Thank you - fascinating stuff.

0:23:540:23:57

Now recently, Hampshire traffic police were called to a place

0:23:570:24:01

they know really well - just outside one of their favourite cafes.

0:24:010:24:05

Owner Margaret was taking her dog for a walk when a lorry driver behaved like a true gentleman.

0:24:050:24:10

However, his good turn soon turned into a bit of a disaster.

0:24:100:24:14

PC Jim Chapman has been called to a report of a road accident involving several vehicles.

0:24:200:24:25

Fire engines and an ambulance are already at the scene.

0:24:250:24:29

A recovery lorry and two cars are in various states of disrepair

0:24:290:24:33

after running into each other.

0:24:330:24:35

And at the centre of it all is a very upset Margaret.

0:24:350:24:39

She was taking her dog Reggie for a walk when an act of kindness sparked a chain of destruction.

0:24:390:24:45

The van - lorry - stopped to let me cross the road and that's when it all happened.

0:24:450:24:51

-Oh, right. OK.

0:24:510:24:52

-WOMAN: She feels like she's caused it. She's a bit upset.

-OK.

0:24:520:24:56

Margaret feels it's all her fault. The lorry driver was just doing her a good turn.

0:24:560:25:02

I was walking the dog and I came to the crossing there.

0:25:020:25:05

The traffic was sort of a bit built up.

0:25:050:25:08

The lorry slowed right down and then stopped and waved me on.

0:25:080:25:12

And as I've gone to cross the road,

0:25:120:25:14

the other cars went straight into the back of him.

0:25:140:25:16

I didn't see it, but I heard the impact.

0:25:160:25:20

It frightened me to death, actually. I'm still shaken, so it was really scary, yeah.

0:25:200:25:24

One of the drivers, Ben, is complaining of some pain in his neck.

0:25:240:25:29

The paramedics have decided to take no risks.

0:25:290:25:32

They've fitted him with a protective helmet and asked the fire crews to remove the roof.

0:25:320:25:37

This has made Margaret feel even worse.

0:25:370:25:40

Jim tries to reassure her.

0:25:400:25:43

-Is the person all right over there?

-I think it's just whiplash - neck injuries - at the moment.

0:25:430:25:48

They were all going slow. He just gently pulled up and waved me across the road.

0:25:480:25:54

-And then...

-And then the cars went smack, smack, smack. I don't know.

0:25:540:25:58

In that case, there's nothing for you to worry about.

0:25:580:26:01

I didn't see them smash into him - it was the noise.

0:26:010:26:05

I wouldn't worry about it.

0:26:050:26:06

It's not your fault here.

0:26:060:26:08

The fire crew shield Ben with a blanket as they start to cut out the windscreen.

0:26:100:26:15

Margaret is worried about Ben and seeing him being cut out of his car is very distressing for her.

0:26:170:26:23

Margaret! >

0:26:230:26:24

Jim doesn't want to let her leave without checking she's all right.

0:26:240:26:29

-Are you OK?

-I'm just really shaken. It's just seeing it, you know?

0:26:290:26:32

While Jim calms Margaret,

0:26:380:26:40

the fire fighters have made quick progress cutting through the door pillars,

0:26:400:26:44

allowing them to remove the roof.

0:26:440:26:46

The medical team now have access

0:26:460:26:49

to start the careful process of easing Ben out.

0:26:490:26:53

Using many hands, they slide him onto a spinal board to keep his back straight

0:26:530:26:58

before gently placing him on a stretcher.

0:26:580:27:00

Basically, he was complaining of C-spine and upper back tenderness

0:27:000:27:04

so therefore because of the mechanism of injury, we have to play safe

0:27:040:27:08

and immobilise until the doctor's seen him to rule out any form of spinal injury.

0:27:080:27:13

They remain hopeful Ben hasn't hurt himself too badly

0:27:130:27:16

and that precautionary X-rays at hospital

0:27:160:27:19

will clear him of any serious injury.

0:27:190:27:21

As the fire service start to clear away the wreckage, Margaret can get back to walking her dog, Reggie.

0:27:230:27:29

He's fine! He wasn't fazed by it at all. He just carried on as though, yeah...

0:27:290:27:35

Yeah, he kept me calm, I think.

0:27:350:27:37

Margaret has to cross the road once more, except this time, just to be on the safe side,

0:27:400:27:45

she's got a police escort.

0:27:450:27:47

Ben, the driver who was taken to hospital, suffered bruised vertebrae.

0:27:500:27:54

Thankfully nothing too serious.

0:27:540:27:56

The real pain was the injury to the car - he'd only had it four days.

0:27:560:27:59

Cheryl Silverlock is here to talk about police, cars, traffic and how to drive properly.

0:27:590:28:05

You must come across a lot of people who are devastated

0:28:050:28:08

by losing their car and wanting mementoes out and things.

0:28:080:28:12

Yes, cars are precious to people. They want belongings out of them

0:28:120:28:15

and obviously it's quite an expensive thing to do - dent your car.

0:28:150:28:19

-And it's all very emotional at the scene of accidents.

-It is.

0:28:190:28:23

It's shock, mainly, for the drivers and anyone that's involved.

0:28:230:28:26

But we wanted to have a chat with you about how you should drive.

0:28:260:28:30

The whole business of when you can stop -

0:28:300:28:33

if you see an old lady who wants to cross the road, but you're in traffic.

0:28:330:28:37

Whether you should stop and let her across,

0:28:370:28:40

or whether you should keep going.

0:28:400:28:42

It's always nice to be polite and courteous. If it's safe to do so, then feel free to give way.

0:28:420:28:47

Just make sure that you're fully aware of all your surroundings

0:28:470:28:51

by checking behind you, that there's nothing that's likely to overtake -

0:28:510:28:55

motorcyclists, cyclists, and even pedestrians

0:28:550:28:57

that might see you giving way and suddenly dash out when you're not prepared.

0:28:570:29:01

Good point. If you do stop, even in traffic and you let someone walk across,

0:29:010:29:05

-then you've got to keep an eye on your mirrors for motorcycles coming up the outside.

-Yes.

0:29:050:29:10

If they're not fully aware of what you're doing, then they could overtake and cause problems.

0:29:100:29:15

Quickly, on people getting out of the way of blue lights -

0:29:150:29:18

you find often that people sat at a red light not wanting to get out of the way

0:29:180:29:22

and an ambulance or something desperately trying to get past.

0:29:220:29:25

Are you allowed to cross a red light line to get out of the way?

0:29:250:29:28

Don't go straight through the red light.

0:29:280:29:30

Erm, if there's enough room to move forward and to the side...

0:29:300:29:34

-Without crossing the line of traffic.

-Yeah.

0:29:340:29:37

Just make sure that it's safe to do so, and don't go straight through the light.

0:29:370:29:42

Pull up so you're out of the way of the emergency vehicle.

0:29:420:29:45

-Do people panic when you come up behind them with the blue lights?

-All the time.

0:29:450:29:49

Just try not to panic.

0:29:490:29:50

Be decisive, make sure that you make it clear to everybody else -

0:29:500:29:53

other road users as well as the emergency service - what you are intending to do.

0:29:530:29:57

-Lovely. Thanks, Cheryl.

-Thank you.

0:29:570:29:59

I just want to talk to Jackie about some of today's calls.

0:30:010:30:04

One lady has been getting hassle over the internet.

0:30:040:30:07

What's been going on?

0:30:070:30:08

Yeah, she's been receiving threats,

0:30:080:30:10

which we're treating as threats to kill, from an ex-partner

0:30:100:30:14

who's put some rather unpleasant things

0:30:140:30:16

on one of the well-known social networking sites.

0:30:160:30:19

Generally, we are seeing quite an increase

0:30:190:30:22

in the type of incidents reported to us related to social networking sites.

0:30:220:30:26

So things that are up on the internet. You take that seriously, do you?

0:30:260:30:29

Very seriously. Some of the things that people are writing on there can result in prosecution.

0:30:290:30:35

So yeah, we do take them very seriously.

0:30:350:30:38

And given that it's on the internet, everybody can read it, actually.

0:30:380:30:42

-The evidence is there.

-Social networking sites are great for people keeping in touch,

0:30:420:30:46

but people need to be conscious that the information that they're typing on there is for public consumption.

0:30:460:30:52

A lot of people can read that information, and if you've got one of those pages or sites,

0:30:520:30:57

you need to be careful about the information you're putting on there

0:30:570:31:00

and make sure that the friends that you've got are still friends. Check them.

0:31:000:31:04

You say you take it seriously.

0:31:040:31:06

If someone has put threats up on the internet,

0:31:060:31:08

you will go and visit them, will you?

0:31:080:31:10

Yeah, we'll risk-assess each individual job on an individual basis

0:31:100:31:15

and we'll do some research, fully investigate the incident,

0:31:150:31:19

and go and speak to the - in this case - lady that's complaining.

0:31:190:31:22

And then the officers dealing with that will decide what action is appropriate.

0:31:220:31:27

And that may involve some form of prosecution

0:31:270:31:30

or harassment warning or something along those lines.

0:31:300:31:33

It's malicious communications,

0:31:330:31:35

but this particular one is not just that,

0:31:350:31:37

this one's also threats to kill.

0:31:370:31:39

Mmm. And you're finding an increase, are you? I assume amongst young people.

0:31:390:31:44

All those social networking sites are becoming more popular,

0:31:440:31:48

so we are seeing a daily increase, really -

0:31:480:31:50

I probably deal with half a dozen incidents a day at the moment.

0:31:500:31:54

Sometimes it's internet dating sites, social networking sites, particularly with young children as well.

0:31:540:32:02

I think sometimes parents forget

0:32:020:32:04

that they need to supervise their children's access on there,

0:32:040:32:08

because you should be 13 to have one of these pages or sites.

0:32:080:32:12

-Yeah.

-Often children are younger and are parents really monitoring who they're talking to?

0:32:120:32:18

Also on their mobile phones, because a lot of kids can access it

0:32:180:32:22

via their phones as well as their computer in their bedroom.

0:32:220:32:25

-A good point. Good to know you take it seriously.

-Yes, we do.

0:32:250:32:29

Fascinating. You need to know what their children are doing on their computers.

0:32:290:32:33

Now, a little girl is in a lot of pain and too distressed to speak.

0:32:330:32:37

The first doctor to arrive has to find a clever way of working out what's wrong.

0:32:370:32:41

Critical care doctor, Nick Maskery, has been called to a young child

0:32:410:32:45

who's had a nasty accident in her own garden.

0:32:450:32:48

Paramedic Karen Skillicorn-Aston is with him.

0:32:480:32:52

We're going to a four-year-old who's had a fall

0:32:520:32:54

and has a head and neck injury.

0:32:540:32:56

That's all we know so far.

0:32:560:32:57

Nick arrives at the house to find young Josie in the kitchen,

0:32:590:33:03

flat on her back and too terrified to move.

0:33:030:33:06

She's gone head-first. off the top of the bars.

0:33:060:33:09

-JOSIE GROANS OK.

-She cried immediately,

0:33:090:33:13

but now she won't move her neck at all.

0:33:130:33:17

Josie's looking very scared. Gently, Nick tries to tease some answers out of her.

0:33:170:33:22

Where does it hurt, sweet?

0:33:220:33:24

There? Is it just there it hurts?

0:33:240:33:28

Where is it, Josie? Point where you're hurting.

0:33:280:33:30

SHE CRIES Just there?

0:33:300:33:33

But Josie's so shaken up, she can't speak.

0:33:330:33:36

Luckily, her sister Evie was with her and saw her fall.

0:33:360:33:40

-Was she knocked out at all?

-Evie was out there with her. Did she cry straight away?

0:33:400:33:44

-Er, yes.

-She did, OK.

0:33:440:33:47

-And how long ago did this happen?

-20 minutes, something like that.

0:33:470:33:51

-All right, sweet.

-Very softly, Nick tries again to coax Josie to tell him if her back hurts.

0:33:510:33:57

All right, sweetie, can I have a feel of your neck?

0:33:570:34:00

OK, you keep your head nice and still.

0:34:000:34:03

Tell me if I press anywhere that hurts.

0:34:030:34:05

That's all OK? Is that OK?

0:34:070:34:10

Is that all right?

0:34:120:34:14

Doesn't hurt? No? Doesn't hurt? Sore there, isn't it?

0:34:140:34:18

If I press there, does that hurt at all? No?

0:34:180:34:21

OK. Can you feel me tickle that finger?

0:34:210:34:24

Can you wiggle your fingers?

0:34:240:34:27

Fantastic. OK.

0:34:270:34:30

Can you do me a favour?

0:34:300:34:32

Do you think you can turn your head and look that way for me? Good girl.

0:34:320:34:38

And do you think you can now turn your head and look at me?

0:34:380:34:43

I know. Look at my big nose.

0:34:430:34:45

Nick has managed to win the little girl's confidence.

0:34:450:34:48

By getting her to move her head from side to side,

0:34:480:34:51

he can rule out any serious head or neck injury,

0:34:510:34:55

but she has suffered a break.

0:34:550:34:57

She's moving her head pretty well.

0:34:570:34:59

She's not obviously in pain when she moves her neck

0:34:590:35:01

and I can't see any big bumps on her head

0:35:010:35:03

so I think she's got a broken collar bone. Everything else seems to be fine.

0:35:030:35:07

I'll have a chat with the paramedics.

0:35:070:35:09

We got as far as the car then she screamed and held her neck.

0:35:090:35:12

We need to get her to hospital and have it X-rayed and go from there.

0:35:120:35:16

The ambulance has arrived to take her to hospital,

0:35:160:35:19

and Nick brings the crew up-to-date about her broken collar bone.

0:35:190:35:23

She needs an X-ray, but I'm not going to immobilise her, I think she's fine.

0:35:230:35:27

The next step is getting her on her feet.

0:35:270:35:29

Josie's still frightened to move, but Nick is winning her trust.

0:35:290:35:32

Have you got a smile for me?

0:35:320:35:35

No? I wouldn't either!

0:35:350:35:37

Do you want to sit up? No?

0:35:380:35:42

How about we sit you up? It'll make it easier to put your arm in a sling. Is that all right? Yeah?

0:35:440:35:49

OK, shall we help you?

0:35:490:35:51

That's it. You sit up, there you go.

0:35:530:35:56

-Ooh! There we go! Put your arm in. PARAMEDIC:

-Done!

0:35:560:36:00

But being in pain and surrounded by strangers suddenly proves too much for the little girl.

0:36:000:36:05

-Josie? Oh!

-She's sad now.

-You were having a right laugh when you were lying down!

0:36:050:36:10

We'll look after the poorly arm.

0:36:100:36:12

Oh, I know - it's ever so sore, isn't it?

0:36:120:36:14

That's it.

0:36:140:36:16

It's quite painful, but it's not a nasty, nasty injury.

0:36:160:36:21

With a little more persuasion, Josie is helped onto her feet.

0:36:210:36:24

Shall we get you up off the floor?

0:36:240:36:27

-No?

-You can't stay there forever, though, can you?

0:36:270:36:30

-MUM:

-Come on, Jo-Jo, stand up.

0:36:300:36:32

Come on, darling.

0:36:320:36:35

Here we go, up we come.

0:36:350:36:36

After a cuddle from Mum and a protective arm from big sister, Evie,

0:36:410:36:46

Josie clambers on board the ambulance.

0:36:460:36:48

They'll both travel with her to hospital.

0:36:480:36:51

Ah! Bless her! And Doctor Nick was spot on, by the way -

0:36:570:37:00

Josie had broken her collar bone.

0:37:000:37:01

But that didn't stop her trying to join her brother and sister back on the climbing frame.

0:37:010:37:06

Louise.

0:37:060:37:08

Often here on Real Rescues, we've seen that what a motorcyclist wears

0:37:080:37:12

can make the difference between life and death.

0:37:120:37:14

Dave Gibson's accident shows us exactly why.

0:37:140:37:18

Ambulance doctor Brando Tamayo and paramedic Richard Privett

0:37:200:37:24

have been called to a biker who's hit a deer and been thrown from his motorbike.

0:37:240:37:28

Clearly, if you've come off a motorcycle when you've hit a deer,

0:37:280:37:32

there's great potential for serious injury.

0:37:320:37:35

It's not just hitting the deer that medics are worried about,

0:37:350:37:39

it's what he may have hit afterwards.

0:37:390:37:41

You don't die coming off a motorcycle. You die when you hit something.

0:37:410:37:44

Even with the best helmet and the best leathers,

0:37:440:37:47

it's that impact on something.

0:37:470:37:49

You notice on motor-racing, they come off and they hit the sand trap

0:37:490:37:53

and they all walk away because they don't come to a sudden halt against a tree.

0:37:530:37:56

As soon as they arrive, the first thing to do

0:37:560:37:59

is move the injured biker away from the edge of the road.

0:37:590:38:03

Can you shuffle back a bit more, just so we can get behind the protection of the vehicle.

0:38:030:38:08

-What hurts right now?

-My shoulder.

0:38:100:38:12

-OK. What about your head?

-My head's all right.

0:38:120:38:16

Knocked out at all?

0:38:160:38:17

-No.

-Not at all?

0:38:170:38:19

Thankfully, Dave has suffered no head injuries. It's his shoulder that's giving him most grief.

0:38:190:38:26

His face gives away how much pain he's in.

0:38:260:38:28

There we go.

0:38:280:38:30

-It's more of a really big ache?

-Yeah.

-But no pain at all down here?

0:38:300:38:36

-No.

-That all feels all right, does it?

0:38:360:38:38

It feels all right, it's just when I try and move it.

0:38:380:38:40

-Yeah, but it's your shoulder rather than your neck or your back?

-Yeah, that's right.

0:38:400:38:45

< OK, where's the pain?

0:38:450:38:47

Um, it's just here. That's the only place that's hurting, isn't it?

0:38:470:38:50

Are you able to lift your arm up?

0:38:500:38:52

-< Can you do it by yourself?

-No.

0:38:560:38:59

- That'll need an X-ray. - Absolutely.

0:38:590:39:02

Dave managed to pick himself up and walk away from the bike after he crashed.

0:39:020:39:07

-You definitely weren't knocked out?

-No, no.

0:39:070:39:10

It's done its job, hasn't it? You've got a big old dent there.

0:39:100:39:13

You'll need a new helmet, but it's done its job, that's the main thing.

0:39:130:39:18

So Dave's had a lucky escape because he was wearing the right gear.

0:39:180:39:22

He slid down the road. He's lived because he's got reasonable leathers on

0:39:240:39:28

he's got a helmet on, and he's not hit anything.

0:39:280:39:31

You slide down the road and hit a fence-post

0:39:310:39:34

or a vehicle or a road sign, you die, or you potentially die.

0:39:340:39:37

He's been very lucky - he's only hit the road surface and bounced down.

0:39:370:39:41

What saved him? Helmet, leathers. The guys you see riding a motorcycle at the weekend wearing a T-shirt,

0:39:410:39:46

it's fine as long as they never come off.

0:39:460:39:48

When they come off without leathers on, they skip down the road and take chunks of flesh off.

0:39:480:39:53

Even if they don't die, their injury levels are higher.

0:39:530:39:56

So Dave's had a lucky escape,

0:39:560:39:59

but he does need to get that shoulder X-rayed.

0:39:590:40:03

Richard hands over to the ambulance crew who will take him to hospital.

0:40:030:40:08

The only thing he's complaining of is some pain in his right shoulder,

0:40:090:40:13

a bit of an abrasion on the right elbow,

0:40:130:40:15

and his knee's a bit uncomfortable.

0:40:150:40:17

Dave's not feeling very agile. With a little help, the paramedics get him back on his feet.

0:40:170:40:22

We can't really grab onto your shoulder!

0:40:220:40:25

Let me grab hold of your trousers, all right?

0:40:250:40:29

Up you come. Good job you've got a good belt on there.

0:40:290:40:32

Get your bearings, cos you'll be a bit wobbly. We'll grab all your bits, don't worry about that.

0:40:320:40:37

-There you go, darling.

-We'll tell you all about it.

0:40:410:40:44

Marvellous.

0:40:440:40:45

Once on board the ambulance, they can give Dave a thorough check-over.

0:40:450:40:50

Do you want to swing your legs up onto the bed there?

0:40:500:40:52

Get comfy.

0:40:520:40:54

He's doing his best not to complain,

0:40:540:40:57

but the pain in his shoulder is starting to get the better of him.

0:40:570:41:01

-You said it was just initially uncomfortable. Is it hurting more now?

-A bit more, yeah.

0:41:010:41:06

What we'll do is try a bit of gas and air for you.

0:41:060:41:09

Have you tried that before, have you?

0:41:090:41:11

It's a gas that you breathe in and out.

0:41:110:41:14

What it does is it helps take your pain away.

0:41:140:41:16

It might make you feel a bit spinny and a bit woozy

0:41:160:41:19

like you've had a few beers. It's good stuff.

0:41:190:41:21

No hangover - everyone's a winner!

0:41:210:41:23

Dave doesn't need any more convincing.

0:41:230:41:26

Put it in your mouth, and just nice, deep breaths.

0:41:260:41:29

The sling will also support the arm and ease the discomfort.

0:41:290:41:33

They're just making sure he doesn't have any more serious injuries,

0:41:330:41:38

providing him with some pain relief by way of Entonox,

0:41:380:41:41

which is a gas combined with oxygen - nitrous oxide.

0:41:410:41:44

It's laughing gas - it's a gas used in labour -

0:41:440:41:46

to provide some pain relief so we can get his leather trousers off

0:41:460:41:50

and have a look at the injuries more so. Right now, nothing too serious.

0:41:500:41:55

The next stop is A&E for an X-ray on his shoulder.

0:41:550:42:00

So, it's a salutary lesson. If you're going to ride a motorbike, then wear the right kit.

0:42:010:42:06

Just quickly... Earlier, we were talking about the worst things you can find in the loft.

0:42:060:42:11

-What's the smelliest?

-Cat litter.

0:42:110:42:13

We went to a fire and the couple hoarded everything.

0:42:130:42:16

They had 26 cats which were rescued, and they had the cat litter in bin bags in the roof.

0:42:160:42:21

-Used cat litter?

-Used cat litter.

0:42:210:42:24

And as I was putting water on it, it was coming down on top of me.

0:42:240:42:28

I didn't realise what it was in the smoke,

0:42:280:42:30

and it wasn't until we stepped outside that people were taking big steps away from us.

0:42:300:42:35

-I bet your mates were happy to help you out of the gear that time!

-No!

0:42:350:42:38

-Couldn't they just hose you down, Dave?

-It would have knocked me over!

0:42:380:42:42

They're very strong! We've run out of time.

0:42:420:42:44

-See you again for more Real Rescues soon. See you.

-Bye-bye.

0:42:440:42:48

Subtitles by Red Bee Media Ltd

0:43:150:43:18

E-mail [email protected]

0:43:180:43:21

Nick Knowles and Louise Minchin present dramatic events from the day-to-day work of the emergency services, going behind the scenes at one of Britain's biggest police control centres.

A fire in a terraced house threatens the whole row, and the crash caused when a lorry stops to let a dog walker cross the road.


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