Episode 4 Real Rescues

Today on Real Rescues, the dramatic 999 call

from a woman returning home to find burglars walking out of her front door

with a television and jewellery.

And the diver who follows all the safety rules

but still ends up fighting for his life.

He came round to our left-hand side,

then drifted away, shook his head

and went face down.

Hello. Welcome to Real Rescues from this police centre near Southampton.

This is where 999 calls come in.

They deal with emergency calls all day, every day.

They're dealing with one right now.

They've had a call from a driver whose car is in a precarious position.

-Angela, are you OK to talk to us?

-Yes.

Tell us about this driver. Where are they?

There's a road that runs along the top of this cliff.

They've been driving along

and we've had a call from the gentleman to say the car has spun out of control

and he's come off onto the top of the cliff.

We can't actually see it quite on this yet.

No, but we know he's at the top here somewhere.

-How far is that drop? It looks like a sheer edge.

-It is, yeah.

They say they're at a 45-degree angle already.

You're looking at over 150-foot-drop down.

So that's really high priority. People are on their way?

-They're on scene, so we're waiting for an update.

-We'll get one later. Thank you.

Scuba diving has its risks, but if you're experienced and follow the rules,

you should be safe. I say "should" because it's not an exact science.

One diver did everything by the book

but still ended up in grave danger.

Coastguard helicopter rescue one-zero-six is being scrambled from its base in Portland.

A scuba diver is in trouble.

Captain Mike Rowton prepares to take off.

His co-pilot is Glenn Stacey.

In the back are winch operator Steve Larson and winchman Buck Rogers.

The team head east.

At the moment, coastguard control only have the barest details

from the diving boat Sha-King.

As the helicopter heads out, the crew are unaware of the scale of the emergency unfolding out at sea.

Diver Jeff has just completed a text-book dive to a wreck with his buddy, Steve.

'I swam over to him,'

Jeff came round to my left-hand side

then drifted away, shook his head and then went face down.

By the time we got him to the boat, he was as stiff as a board. Really stiff.

We had a hell of a job to get him onto the boat.

The skipper of the Sha-King sent the mayday and is doing all he can

to keep the coastguard informed of what's happening.

It's sounding like a very severe attack of the bends, or decompression sickness,

where dissolved gases form bubbles in the bloodstream.

It can be fatal. Every minute is vital.

Coastguard Control pass on crucial details to the crew

so that no time is wasted identifying the boat.

They've found the boat. Steve speaks to the captain to get it into the safest position for Buck's descent.

Jeff is lying on deck, his body rigid.

He's drifting in and out of consciousness.

His dive buddy has done more than just get him onto the boat.

He's also put his life-saving training into practice.

We'll hear in a while how Steve kept Jeff alive.

The first rule in a fire is make a speedy exit

then you can dial 999.

All well and good if you're fit and have a clear way out.

But for the elderly or infirm, it may not be so easy.

In this incident in sheltered flats, not everybody has escaped

and one man is missing.

A summer evening in Southampton. An emergency call has come in

and Green Watch are on their way.

We've been called to a fire. I don't know the severity.

-Go right here.

-Have we got an ETA?

It's a sheltered housing block. Flames are ripping through a first-floor flat.

A crew from Hightown Fire Station is already on the scene.

Watch manager Sean Foster is updated by Adrian Butt,

the incident commander.

-Is the corridor smoke-logged?

-Not yet.

Has anyone done a recce evacuation?

I've done a recce only of that corridor to see where the fire is.

Fire-fighters have to go to tackle the fire head on.

Some of the elderly residents are already out.

Others, who find it harder to move, have been told to stay in their flats

and shut the doors.

But they're frightened. The crews need to get on top of the fire fast.

Alarming news has come in. The owner of the flat on fire can't be found.

He could still be in there.

I'd get another crew in there straightaway.

'When we arrive at an incident and we know'

or we believe there are persons trapped or it's reported,

obviously it's a priority to send breathing apparatus crews into the building

to carry out any rescue.

Time is critical.

Possible person is reported. I'm going to find out now

to see if anyone is in there.

With no time to lose, Adrian Cobb and Liam Barry go in

as backup to two fire-fighters already inside.

When you're in there, find the services. Isolate everything.

The man could be lying unconscious on the floor.

One team will go into the thick black smoke to try and find him.

The other team will work hard, beating back the flames.

Our priority is obviously to rescue the casualty

but also fight the fire.

We can't leave the fire undetected as we must consider the safety of our personnel.

So we will always fight the fire and carry out rescue simultaneously with our crews.

It's an unpredictable situation.

The fire alarm is not helping anyone now.

In fact, it could be a danger for the fire crews.

We need to get the alarm silenced as well.

If a DSU goes off, you won't hear it.

Worn by the fire-fighters inside,

a DSU is a distress signal unit.

If they stop moving, an alarm will sound, alerting the crews outside.

Extra help from all emergency services has arrived,

but thankfully a radio message from the teams inside

suggests it won't be needed.

Whole flat searched. No casualties found.

Right. Lovely.

There's no-one in the flat and the fire is under control.

So unfortunately we've got to find the occupant of the flat

and break the bad news.

So that's my next task, I'm afraid.

We've got the details of the chap that owns the flat and the next of kin.

While Sean starts a search for the owner...

'It's to get a message to the occupier who's not here that his flat is gutted.'

..a powerful fan it taken up to clear the smoke-logged corridors.

With the fire now out, the teams who faced it will shed their breathing apparatus.

Very smoky. A little bit warm.

The smoke level is down to about waist height.

It did clear once we'd sorted out the rest of the fire

and opened the windows a bit.

But quite smoky.

Looks like it started in the kitchen.

The fridge was well alight when we went in there.

So possibly... Definitely the kitchen.

There's some good news round the back of the building.

The owner of the flat has been found unharmed.

He'd escaped when the fire alarm went off.

Obviously this is a huge relief to us and everyone on the fire ground.

The last thing we want to do is be pulling people out of the building.

We'd much sooner people get out of the building, close the door behind them and call us.

As night draws in, the crew will help residents deal with the aftermath.

The gentleman will be re-housed tonight. The council will look after him

and assist with insurance arrangements and things.

The flat is gutted and there's some smoke damage to the corridors.

But luckily, nobody has been hurt.

It's fascinating looking at the screens and watching the motorways.

We'll come back to this area later to talk about animals and motorways.

But before we do, I'll have a chat to Sarah.

-I'll grab a chair. OK to talk?

-Yes, fine, yes.

I won't interrupt if you're on a call.

A particularly fascinating call one day about criminal damage.

A blank enough canvas for you to set the scene. What happened?

I was doing some call taking and somebody called 999.

It was a female who wanted to report that she'd been the victim of criminal damage.

She was very hesitant to give details

and I had to ask a lot of questions to get information out of her.

I managed to establish that her car had been damaged

and that the damage was ongoing at the time I was speaking to her.

-You could hear it?

-This was what was funny.

In the background as I was speaking to her, I could hear a noise -

every few seconds a very loud bang.

Then a screeching noise and then a loud bang again.

I thought, "Something's not right here", and with her hesitancy to tell me details.

I said, "It's your car that's been damaged. It's happening now." She said, "Yes."

I said, "OK, do you know who's causing the damage?"

She said, "Yes." I said, "In what capacity do you know this person?"

And she said, "I've been having an affair with her husband."

It turned out that her car was being repeatedly rammed by another vehicle.

Sorry. I shouldn't laugh. It's very serious.

And how did you stop this?

We obviously sent the police round straightaway

and then it stopped.

Once they arrived, it ceased.

Thank you very much. Amazing the calls you get.

An insight into all kinds of people's lives.

Earlier we saw coastguard helicopter rescue one-zero-six being scrambled

from its base in Portland en route to a diver, Jeff, who is seriously ill with suspected bends.

Jeff had been 32 metres underwater for almost half an hour.

He surfaced correctly but then collapsed soon after.

The race is now on to get him off the boat and to hospital.

The coastguard rescue helicopter has just reached the Sha-King dive boat.

Unconscious on the deck is diver Jeff.

His buddy Steve is by his side.

Without him, Jeff might not have made it this far.

When we finally got onto the boat, I realised he wasn't breathing.

So I carried out CPR on him.

I got his head back, got some air into him and started compressions.

I was halfway through the second lot of compressions when he took a nice big breath,

or a nice big sigh, which was quite nice to hear!

Winchman Buck Rogers is ready to take over.

Steve lowers the winch.

Right two. Still go right. Right a further two.

He hangs out the doorway to guide pilot Mike to the right position.

Right one. And steady.

Position good. Steady. Steady. Right one. Contact.

Steady. Just wait for an anti-hook.

Anti-hook now.

They've placed Buck perfectly on the deck. But there's a problem.

Jeff's fingers have got caught on a cable.

As the winchman dropped down the side of us, he had a loose line hanging.

Jeff managed to get his fingers round it somehow

which locked all around the line.

Buck was talking to him, trying to get some response from him

but nothing from him at all.

It took Buck a bit of strength to take his fingers out of the line.

Mike's moved the helicopter back in preparation for the winch up.

Buck is a trained paramedic and confirms Jeff is suffering severe decompression sickness.

He needs to get him to a recompression chamber as soon as possible.

He signals for Steve to drop the winch.

Mike approaches once more under Steve's guidance.

Back two. Back one.

Steady. Contact. Steady.

Buck successfully hooks himself and Jeff onto the wire.

Steve starts to winch up.

STEVE DIRECTS PILOT

Once they're safely onboard, Mike heads for the recompression chamber at Poole.

Back on the boat, Steve is struggling to take in what's happened.

It was a text-book dive. We didn't go over on time,

we did our stops.

Jeff was just an unlucky lad.

It just happened for him that day.

Jeff is still falling into unconsciousness.

He's complaining of pins and needles in his limbs as well as chest pains.

Steve gets him on oxygen, while Steve prepares to monitor his heart.

For safety,

coastguard volunteers have been sent by Control to clear an area of local park

for Mike to land the helicopter in.

It's taken just six minutes to get Jeff from the boat to the landing site.

Dr Mark Bentley-Smith and an ambulance crew are there,

to transfer him to the recompression chamber at the hospital.

..Two, three.

-Thank you very much.

-OK.

Thanks to the crew of the coastguard helicopter, Jeff is given the best chance to survive

his bout of decompression sickness.

That is something. The coastguard helicopter got Jeff from boat to ambulance in six minutes.

Jeff and Steve join me here now.

First question, how are you?

A lot better, thank you very much!

-You look a lot better!

-I feel it!

They're quite something, those coastguard boys.

Absolutely. They did a wonderful job. I wouldn't be here, otherwise.

More interestingly, cos he's sat next to you,

-I noticed you were getting a bit emotional there!

-Yeah!

-It's quite something to relive.

-It's the first time I've seen that.

Thing is, you wouldn't be here if it hadn't been for him.

He literally saved my life. Undoubtedly.

And the training that he's gone through, that's why I'm here. Simple as that.

It's interesting sometimes when you go through things like this,

sometimes the person who's out of it doesn't suffer as much.

Jeff was quite happy laid there!

Absolutely!

He might have been dying, but nevertheless...

But for you, a very emotional situation. You guys have been dive buddies for a long time.

Yeah. Not at the time. The training kicks in and you do what you do.

-You know.

-And looking back on it now?

Now, yeah, it was an experience. Yes.

-You're finding this quite difficult now.

-Yeah, I am.

You were a lot chattier when I first saw you. But that's cos...

I'll leave you alone for a second. I'll leave you alone.

I want to introduce you to Dr Desmond McCann.

Give us an idea. He was pretty ill, wasn't he?

He was very sick. We were very worried about him.

Because what I find extraordinary is that they both did the same dive.

Yet one came up with decompression sickness and the other didn't.

The problem is that Jeff had a road traffic accident some years ago

and suffered quite a severe brain injury.

That changes the structure of the brain in such a way

that it makes it more liable to damage during decompression illness.

So it attracts the bubbles, if you like.

And that unfortunately happened to Jeff this time.

As we saw, Jeff looked pretty sick when the crew got him into the helicopter.

Was it really touch and go? Are we over-dramatising it?

Not at all. He was very unwell.

He had an arrest on the boat. He stopped breathing on the boat.

If it wasn't for his buddy, he'd have not started again.

By the time we got him, he was confused, he was disorientated.

He had a lot of gas in his head.

And we had quite a struggle to get him into the chamber

and down to a depth and get a line in.

Just do the basics to get him under control.

But eventually, as the pressure increased in the chamber he became more well

and a bit more co-operative. But at the beginning, he was fighting us all the way.

Is it possible for divers who perfectly abide by the rules

to suffer from decompression sickness, then?

Yes. Not necessarily as severely as Jeff did, because of his head injury.

But any diver following the rules, a few per cent of them will develop decompression illness

because it's a mathematical model.

It can't take into consideration all the circumstances of any individual.

So if you're a bit dehydrated or a bit unwell for some other reason,

the chance of getting decompression illness are much greater.

The mathematical model won't know what your circumstances are on that day.

It's an amazing job you do. We're talking and there's a man sat there talking to us

because you saved his life and there's a man sat next to you

because you did, because of your training.

-You're still struggling.

-No, I'm OK. I'm all right.

So, look... Is he allowed to dive any more?

-No.

-Are you going to take that advice?

Absolutely. Foolhardy to do so now.

That's the second time it's happened to me. The other one was a minor one. This was more serious.

The first one we put down as being one of those things. This one, no.

I've had a good run. I've had 22 years of diving, with a lot of good experiences.

But that's it now. Kick it into touch. Hang up my fins for ever!

What an amazing bunch of people that looked after you.

-Hard on you, cos you were dive buddies.

-For a long time. But I won't be kissing him again!

-One kiss was enough!

-Exactly!

-One kiss in one lifetime!

-I'm grateful for that!

-Every cloud has a silver lining!

-Absolutely!

Gentlemen, it's been a pleasure talking to you.

Amazing, what you did for your best mate. And what you do for a living, incredible.

-Thank you very much, everybody.

-Thank you.

Still to come on Real Rescues.

Something's running loose on the A3, causing dozens to call 999.

And two separate emergencies for mother and daughter.

The strange thing is, they were both caused by the same accident.

The targeting of planes with laser pens from the ground

has become a serious issue for pilots.

They're not illegal, but dangerous in the wrong hands. See this.

It doesn't look like much, but it is extremely powerful.

Now, 28 incidents have been reported in the last six months.

The Hampshire spotter plane was on a recent surveillance job at 2,000 feet

when it was hit by a powerful green laser like this one.

Boxer one-zero.

Can I have a unit to the West Ham leisure park. Basingstoke leisure park.

We're being repeatedly lasered with a green laser pen.

Are they in the top car park?

They're down the opposite end to where the cinemas are, et cetera.

Yes. We'll give West Ham leisure park security a quick call.

They'll be able to pin their cameras there. Car park nine.

Mark, you were on board that plane at that point.

What's it like when you're up there, it's dark, and a laser is pointed at you?

As you say, it's dark. The aircraft is very low lighting.

As soon as the green light comes into the aircraft,

the whole cabin goes green and it's very difficult to see.

-It's like a cone effect, is it?

-Yes.

On the ground, it's just like a pinpoint.

As the light gets higher and higher into the sky, it forms a cone.

So when it comes into the aircraft, it lights the whole aircraft up.

You can see that is powerful anyway,

but could it actually bring a plane down if a pilot can't see?

Yes, the pilot can easily get disorientated with the green light, unable to read instruments.

If a situation was to occur in the aircraft, it could be very dangerous.

What's interesting about this is you turned your specialist cameras on them. Let's see what happened.

Stop there. Five persons.

Walk towards the group. They're in the middle of two cars.

There's a very large male stood at the back.

I'm pretty sure it's him, if you can carry out a search on him.

So you were able to pinpoint him and you got evidence, didn't you?

When the aircraft was lasered, the camera was turned into the location it was coming from.

We used the colour camera to get the evidence of the laser

then switched to thermal image which then revealed where he was.

What happened to him?

-Arrested and convicted.

-Right. Which is probably a good thing.

Do you think people realise when they're on the ground

how incredibly disorientating it is for the planes?

No, they think it's a bit of fun.

They don't appreciate what's going on in the aircraft and how dangerous these things can be.

They are legal, though, aren't they?

They are legal, but as you said earlier, they can be potentially dangerous in the wrong hands.

We would ask people not to use them.

OK. Mark, thank you very much.

Now, a bad day for Molly and her daughter, Pauline.

They're stopped at traffic lights and their car is hit not once, but twice.

Molly is rushed to hospital in a helicopter,

but they didn't realise Pauline would be making the same journey in an ambulance behind her.

Hampshire Roads policing unit are responding to reports of a traffic accident.

They get there as the local fire crew arrive.

An ambulance is just behind.

Looks like something was seriously wrong.

A shunt at the traffic lights has left one woman injured.

79-year-old Molly is lying across the front seats of the car.

She's breathing, but not responding at all.

Ambulance technician Kevin Deverall is treating Molly with oxygen

while his colleague tries to find out more information.

Molly's daughter Pauline was driving when they were hit from behind not once, but twice.

I stopped for the traffic cos the lights were red.

The traffic started moving, I went to go forward and felt this bang in the back.

I honestly thought I'd stalled the car, at first.

Then I realised I hadn't, went to go forward again and got hit again.

I got out to have a look and see what had happened and what damage it had done.

Turned round to say to Mum I was going to bring the car forwards to see what damage

and that's when I found my mum out cold on the seat.

I did honestly think the shock had brought on a heart attack

especially when I couldn't bring her round.

By now I was crying. I was holding my mum. My mum is my best mate.

The damage to both cars suggest it wasn't a big impact.

But Pauline thinks her mum has started to get out just as the cars bumped a second time.

Before she can be properly assessed, they have to get Molly out of the car.

Kevin Deverall is already concerned enough about her condition

to send for the air ambulance.

Because Molly's complained of neck and back pain, the team won't take any chances.

She'll be put on a spinal board to keep her as straight as possible

as she's removed from the car.

She's already lying down, so the fire crew don't need to remove the roof.

But to create enough space,

they have to cut back nearby branches

and free the hinges on the passenger door

so that it can open as wide as possible.

What we'll do is, as we lift, we'll go round and straight onto here.

The road is too narrow for the air ambulance to land on

so it'll use a nearby playing field instead.

In the car, the fire and ambulance crews are preparing to lift Molly out.

One, two, three, lift.

They're talking to her all the time and she seems to be responding.

Once she's out, Kevin can investigate her injuries in more detail.

Molly is talking, but she's clearly confused.

They don't know why, and that's worrying the medical team.

I'm starting to wonder if maybe the accident has caused her to have a little event.

Something cerebral. A little stroke.

I'm not quite sure of the lower back pain, what's caused that.

-PAULINE:

-She didn't seem to recognise anyone.

I held her hand, but she didn't seem to realise it was me holding her hand.

The fear is that Molly may have suffered a head injury of some sort

or that the impact of the crash has triggered a medical episode.

The air ambulance will ensure that Molly has a smooth ride to hospital.

She may have neck and spinal injuries.

The team don't want to subject her to any jostling in a road ambulance.

As they prepare her for the air lift, there's good news for Pauline.

Her mum seems to be more aware.

She was more worried about her gold!

She knew a lady had taken her necklaces,

and she thought they'd broken her necklaces,

but they hadn't. They'd unclipped every one.

Which I thought was really nice. I'd thought they'd have to break them

cos she wears ten. Ten grandchildren.

Relieved for her mum, suddenly it's Pauline's turn to feel the effects of the accident.

She's collapsed on the roadside.

Ambulance technician Kevin Deverell and Fraser Rowbotham

were going to help escort Molly to the helicopter.

Now they have another casualty to deal with.

Squeeze my fingers for me, please.

Squeeze them as hard as you can.

Got a pain in your neck? What we'll do is put a collar on you.

We'll have to get another ambulance to take her in.

My neck and back had been hurting. I kept rubbing it

cos the neck was really hurting.

But I was more worried about my mum.

So I wanted Mum sort of settled

and I didn't want to upset her even more

by knowing that I was hurt.

Just as they did with her mother, the team take no further chances

and ease Pauline onto a spinal board.

As Pauline is taken into the ambulance,

the helicopter carrying her mother to hospital flies overhead.

When they stopped at the lights just over an hour ago,

they had no idea just how traumatic their day was to become.

In hospital, both were treated for bruising and whiplash, then released.

Now to a really dramatic 999 call.

It all started with a homecoming surprise for Shirley and her 13-year-old son Fraser.

They found a strange car in their drive and men burgling their house in front of their eyes.

Shirley immediately called 999 but, as you'll hear,

that call ends abruptly.

Well, you might have missed that, but the burglars took Shirley's phone while she was making the call

and smashed it. Let's hear it again.

But it didn't end there. Her son Fraser now took over on his phone.

Here's the call that he made.

Extraordinary. Shirley and Fraser are here.

How was it listening to that?

Gosh. That's the first time I've heard that.

It brought it all back.

-Just how frightened I was.

-Terrifying.

-Yes, it was.

-It was the shock.

-Yeah.

Didn't expect it. Got home and there they are.

You can't do anything about it. Scared.

The bit where I started screaming, "Libby" was the dog.

She was on the drive and they literally just missed running her over.

Cos they were going off at such speed.

You'd only been out a couple of minutes. Just popped out.

Literally. Went to get Fraser from school.

15 minutes. Got back, they had everything, pretty much.

TVs, PS3s, it was so quick.

We can't believe how much they actually took in that time.

They should be in the removals business. They stripped so much out of the house in that time.

Extraordinary. I have to say, you were very brave.

-Scrapping and fighting! Is she a scary mum?

-Yeah!

She was scrapping and fighting and shouting at them!

I wasn't going to give them my keys.

Fraser was the hero. While they were coming at me saying, "Give me your keys!"

Fraser was very calmly on the phone.

A salutary lesson for people who say, "I'm not buying my kid a mobile."

Yes, it's actually come in useful for once.

So when did you decide you were going to make the call?

-Your mum had talked to the police.

-Once Mum had talked to the police,

cos I had 999 on my phone already,

and then once they had... It was about 20 seconds before that her phone had been snatched,

once they started getting close to Mum, then I called them.

And told them the details and stuff.

I'm interested that you got out of the car and confronted.

Because you had Fraser with you, I'm thinking you'd be tempted to not go anywhere near it.

Sure. It took me so long to realise that we were being burgled.

-Cos my daughter's...

-It doesn't compute when you first see it.

I tried to rationalise. I thought it was a friend's car.

Same make and colour and I was trying to rationalise it.

-Suddenly the penny dropped. It was like...

-Were you not frightened?

Um, yeah, I was. I was.

But then once they had got off the drive, I was relieved,

because I knew the PS3 and stuff had gone,

but at the end of the day, that's only items.

You sounded controlled and calm, giving good information.

I knew it would have been even worse if I hadn't been calm.

If I'd shouted down the phone, I wouldn't have got anywhere.

Very calm thinking. Anyway, the police managed to get after them?

The police were absolutely fantastic.

They turned up, it seemed to me, straightaway.

-And they caught them?

-They caught them and actually got all our stuff back.

It was absolutely fantastic, especially your PS3 that you wanted!

That was the main thing you were worried about.

Get the PS3 back! Fantastic to talk to you.

It's amazing listening to those phone calls. Something for you to remember how brave you were.

They were caught, all the property was returned.

All three men received prison sentences, which I'm very pleased about.

-Thank you for chatting to us.

-Thank you.

Just to let you know about one of the calls coming in in the last half hour while we've been here.

They were dredging the river and picked up a 4.5-inch shell.

That's all the information I have. They were dredging with a magnet.

They're dealing with that now, and we'll come back to it later.

Now, four wheels and four legs don't mix.

The last thing you want on a busy motorway is to have to swerve to avoid missing a group of horses!

It's early morning rush hour.

Traffic cop Derek Hearn is heading for a major dual carriageway trying to avert a disaster.

By now, there had been more than 30 calls to police control about the horses.

It's a terrifying thought what might happen on this very busy road.

The horses are trotting down the carriageway

and trying to jump the central reservation barrier

to the northbound carriageway.

The situation is changing all the time.

Every caller is updating Control on where the horses are moving to.

As Derek gets closer, Control are receiving reports of a very narrow escape.

Suddenly there's relief as a report comes in that the horses have moved out of the danger zone.

I've had an update that they've come off the motorway now

so I'll try and find them and contain them to prevent them coming out again.

Derek turns off onto the slip road, exactly the route the horses have taken.

He finally catches sight of the three characters who've been causing havoc.

They're running loose along a side road alongside a queue of traffic.

PC Nicky Howton is trying to get hold of the horses by their mane or forelock.

She's an equine liaison officer, but she's not having much luck.

I could get them with a head collar.

They're not co-operating and there's a danger they could gallop back onto the motorway.

Nicky, is it worth me driving up or not?

Yeah, just try and block them.

Derek uses the patrol car to try to block them off.

'One-four. At the moment, we're playing cat and mouse, back and forth.'

The horses are now heading away from the motorway into a smaller lane.

This might be a chance to corner them.

There is a cutaway there, Nicky.

I don't know where it goes, but...

The horses have come to a rest for a minute,

and right next to them is an enclosed field which would be perfect to hold them

until their owner can be found.

Only problem is, they can't get into it.

Whilst Derek tried to get some bolt-cutters to break the padlock,

Nicky concentrates on keeping the horses calm.

They'll normally do anything for cow parsley!

Mine does!

No? Not interested? Too stressed?

Too stressed?

The horses are still distressed and it looks like they might head back to the road.

Come on, come on, settle down. Come on.

They're still trying to contact the owners of the horses.

'We now know where they're from. We've got Oscar Delta 7-5 going to an address to check it out.'

Great. Thank you. We'll try and bolt-cropper a padlock and get them into a field if we can get into it.

To be honest, if we know who owns them, they can come and pick them up.

We don't need to damage the fence.

But for the time being, we want to get them off here.

They might not have contacted the owner of the horses yet,

but they may have tracked down the owner of the field.

We've got three loose horses that have been bombing down the A3M.

We've managed to get them in the bit just before your field

and they're penned in there at the moment.

What we'd like to do is put them in your field so they can't get onto the road again.

We've got police cars and people blocking off the lane at the moment.

Thank you very much indeed. Thank you. Bye.

The gate's finally open.

The danger's over and no-one, including the horses, has been hurt.

It's been another success story for Derek and the team.

In this control room, you deal with lots of animal calls.

You deal with New Forest. You have one here that happened on the M27.

You've got pictures of where it happened. There were some cows.

Cows had got out of the field next to the services on the M27.

They were in the service area.

They were on their way onto the slip road to join the M27.

We got a police car onto the slip road

to stop them getting onto the motorway

whilst the owner of the cows tried to shoo them back into the right field.

-At least they were going in the right direction!

-Yes!

You get a sense of how fast the vehicles are going here

and how much danger that would be.

Absolute chaos if they'd got onto the motorway.

So you sorted that out. Also you had a problem with some swans. We've got CCTV of that.

-What was going on?

-That happened in Portsmouth on the way into Portsmouth.

You can see there was just a family of swans in the middle of the road.

It was brought to our attention by CCTV officers.

-Right in the middle of the road.

-Watch the cars behind!

That's the danger, isn't it?

You see danger, you stop, and the cars behind you don't know what's going on.

-That's it. So...

-Were they OK in the end?

-Yes, yes.

You saw them walking off, one at a time, up the steps. They're fine.

You can see it here, so when it's resolved, you're delighted!

When we see cars heading towards them, it's, "No!"

-But they were fine.

-Excellent. Thank you.

One of our all-time favourites on Real Rescues

was when Sgt Tony Flatman had to deal with this lot on a country road!

Not your everyday job, but I've just come across 15 to 20 ducks.

I'll wait here a minute. I hope they won't get squashed.

Maybe they'll take off with the siren.

BEEPING SIREN

QUACKING

Some updates. The shell is being assessed by police before they bring in the bomb squad.

The car that was on the cliff edge slid ten metres down and was stopped by a bush.

-The people got out and they're recovering the car.

-Thank God!

-Sweating today!

-See you next time on Real Rescues.

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