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Today on Real Rescues, double trouble for a traffic cop. | 0:00:00 | 0:00:03 | |
He's dealing with one crash when a second happens before his very eyes. | 0:00:03 | 0:00:08 | |
Just to give you an update. It's minor injuries... | 0:00:08 | 0:00:11 | |
SKIDDING | 0:00:11 | 0:00:13 | |
Stand by. We've got a motorcycle RTC on the other side. | 0:00:13 | 0:00:16 | |
And cut off by a raging torrent, | 0:00:16 | 0:00:19 | |
five schoolgirls freezing, frightened and trapped on the wrong side of a swollen mountain stream. | 0:00:19 | 0:00:26 | |
Welcome to Real Rescues at the Thames Valley police control room near Oxford. | 0:00:49 | 0:00:54 | |
They're moving their units around like chess pieces, | 0:00:54 | 0:00:57 | |
from bobbies on the beat responding to 999 calls to specialist units like the Armed Response patrols | 0:00:57 | 0:01:02 | |
and, of course, traffic police. | 0:01:02 | 0:01:04 | |
First today, we see how difficult that job can be. | 0:01:04 | 0:01:07 | |
On a busy main road, PC Scott Davison has his hands full | 0:01:07 | 0:01:11 | |
at the site of an accident when a second one happens. | 0:01:11 | 0:01:14 | |
The whole thing is caught on camera. | 0:01:14 | 0:01:17 | |
It's one of the busiest times of the day, the early morning rush hour. | 0:01:21 | 0:01:24 | |
It's been raining and Scott's not surprised he's been called to a crash | 0:01:24 | 0:01:28 | |
on a packed dual carriageway. | 0:01:28 | 0:01:31 | |
It's a bit wet, so they probably slid a little bit. | 0:01:31 | 0:01:35 | |
It's quite a cold place at the moment. Let's see what we've got. | 0:01:35 | 0:01:39 | |
SIREN BLARES | 0:01:39 | 0:01:41 | |
The traffic's already ground to a halt. | 0:01:41 | 0:01:43 | |
There's a driver on the hard shoulder by one of the two damaged cars. | 0:01:43 | 0:01:47 | |
He's gone into the back of the blue car. | 0:01:47 | 0:01:49 | |
He's now suffering from whiplash and has asked for an ambulance. | 0:01:49 | 0:01:54 | |
If I can ask you to stay with the vehicle, OK? | 0:01:54 | 0:01:57 | |
Just so I know where you are. I'll get an ambulance. | 0:01:57 | 0:02:00 | |
With nobody too badly injured, it looks like this is a simple shunt. | 0:02:00 | 0:02:04 | |
However, 20 years in the service | 0:02:04 | 0:02:07 | |
has taught Scott that you must always expect the unexpected. | 0:02:07 | 0:02:11 | |
Just to give you an update. It's minor injuries... | 0:02:12 | 0:02:15 | |
SKIDDING | 0:02:15 | 0:02:17 | |
Stand by. We've got a motorcycle RTC on the other side now. | 0:02:17 | 0:02:20 | |
Can we have more units, please? | 0:02:20 | 0:02:22 | |
In a split second, this has turned into a far more serious incident. | 0:02:26 | 0:02:30 | |
The motorcyclist has been thrown from his bike, | 0:02:30 | 0:02:33 | |
sliding over ten metres in the outside lane | 0:02:33 | 0:02:36 | |
and is now writhing on the ground in the path of speeding traffic. | 0:02:36 | 0:02:41 | |
Stay down there, fella. | 0:02:45 | 0:02:47 | |
-You all right? -Yes... -Stay where you are. Stay calm, OK? | 0:02:48 | 0:02:52 | |
-You OK? -Yeah. -Keep talking to me. | 0:02:55 | 0:02:57 | |
The biker is conscious and talking. | 0:02:57 | 0:03:00 | |
However, he could still have suffered serious injuries. | 0:03:00 | 0:03:03 | |
Just relax. | 0:03:03 | 0:03:04 | |
-What's your first name? -Danny. -OK, Danny. | 0:03:04 | 0:03:09 | |
Scott knows the most important thing is to keep the motorcyclist still | 0:03:09 | 0:03:13 | |
to prevent him exacerbating any injuries he may have suffered. | 0:03:13 | 0:03:17 | |
You're best staying there for a bit. | 0:03:17 | 0:03:19 | |
A Good Samaritan is on the scene in minutes. | 0:03:19 | 0:03:22 | |
Jo was driving in front of the biker and saw it happen in her rear-view mirror. | 0:03:22 | 0:03:26 | |
Luckily, she's also a trained first aider and didn't hesitate in stopping. | 0:03:26 | 0:03:30 | |
The bike had obviously gone straight from underneath him | 0:03:31 | 0:03:35 | |
and he did hit the road quite hard. | 0:03:35 | 0:03:38 | |
He then slid for a long way. | 0:03:38 | 0:03:40 | |
I was expecting to have maybe badly broken legs, arms, | 0:03:40 | 0:03:45 | |
and he could have had internal injuries | 0:03:45 | 0:03:48 | |
that you might not have been able to see. | 0:03:48 | 0:03:50 | |
Can you get here as quick as you can? We have a motorcycle on the ground. | 0:03:50 | 0:03:54 | |
Echo three zero. | 0:03:54 | 0:03:56 | |
Scott has now single-handedly got to deal with two accidents on either side of the central reservation. | 0:03:56 | 0:04:02 | |
Fortunately, the drivers behind the biker have managed to stop. | 0:04:02 | 0:04:06 | |
And there's more help on hand. | 0:04:07 | 0:04:09 | |
Sam has also stopped. He's a Royal Navy first aider. | 0:04:09 | 0:04:13 | |
This extra pair of hands gives Scott the chance to concentrate on the increasing backlog of traffic. | 0:04:13 | 0:04:19 | |
Just one second, OK? One second and I'll get you through. | 0:04:20 | 0:04:24 | |
There's a huge tailback and an injured man is still lying on the road. | 0:04:26 | 0:04:30 | |
If we get you over here... | 0:04:30 | 0:04:31 | |
Scott needs to get the traffic moving, | 0:04:31 | 0:04:34 | |
but without endangering the lives of the motorcyclist and the people treating him. | 0:04:34 | 0:04:39 | |
At one point we were all sat still with Danny | 0:04:39 | 0:04:42 | |
and there was a slip road, so the rest of the traffic was using that. | 0:04:42 | 0:04:46 | |
It was quite noisy and there was a lot going on. | 0:04:46 | 0:04:50 | |
So it was quite daunting, really. | 0:04:50 | 0:04:52 | |
But at the time you don't really notice it | 0:04:52 | 0:04:55 | |
because you're focused on making sure the casualty, Danny, was OK. | 0:04:55 | 0:05:01 | |
An ambulance has been called, but Danny's in luck. A third motorist has come to help. | 0:05:02 | 0:05:06 | |
This time, it's a Royal Navy medic, Dr Richard Kershaw. | 0:05:06 | 0:05:10 | |
It's just as well, because Danny, the injured biker, is now getting very distressed. | 0:05:13 | 0:05:18 | |
He's lucky to be in such good hands. | 0:05:19 | 0:05:22 | |
But Dr Kershaw has no medicines or equipment with him | 0:05:22 | 0:05:25 | |
and Daniel clearly needs to be got off the road and taken to hospital as soon as possible. | 0:05:25 | 0:05:30 | |
Daniel is clearly not out of danger | 0:05:30 | 0:05:33 | |
and Scott is the only policeman on the road to control four lanes of traffic. | 0:05:33 | 0:05:37 | |
Scott has his work cut out managing the crashes. | 0:05:42 | 0:05:45 | |
Later, he discovers exactly what caused Danny's bike to suddenly slide from underneath him. | 0:05:45 | 0:05:51 | |
All the call handlers here have key information on their computers | 0:05:51 | 0:05:54 | |
to help them deal with all kinds of emergencies. | 0:05:54 | 0:05:57 | |
Richard has a good example of that. A lady phoned who was having a problem with a snake. | 0:05:57 | 0:06:03 | |
During the initial call, which my colleague took, | 0:06:03 | 0:06:07 | |
she reported she'd found a snake that had crawled into her house. | 0:06:07 | 0:06:10 | |
-Alarming! -Reasonably! She had no idea of who to call or how to deal with it. | 0:06:10 | 0:06:15 | |
She called the police to ask for help. | 0:06:15 | 0:06:17 | |
Originally, the job was sent across to the radios for an officer to attend to help her. | 0:06:17 | 0:06:22 | |
-But they wanted more information. -So you were handed the call because your colleague was snake phobic. | 0:06:22 | 0:06:29 | |
She wasn't a huge fan of snakes so asked if I could assist. | 0:06:29 | 0:06:32 | |
I called the lady back and she gave me a description. Using the pictures on the reference database, | 0:06:32 | 0:06:38 | |
we were able to determine that from what she was describing, | 0:06:38 | 0:06:41 | |
it sounded like a grass snake. | 0:06:41 | 0:06:44 | |
During that call there was a lot of banging and crashing in the background. | 0:06:44 | 0:06:48 | |
So I asked her what all the noise was. | 0:06:48 | 0:06:50 | |
She replied that her boyfriend was in the kitchen trying to grab it with barbecue tongs! | 0:06:50 | 0:06:57 | |
Which turned out to be the right thing to do? | 0:06:57 | 0:06:59 | |
In the end, he did manage to get it and took it out the door. So the police weren't required. | 0:06:59 | 0:07:04 | |
That's good. Also lots of other key information. | 0:07:04 | 0:07:07 | |
For example, if there was an accident involving a lorry, | 0:07:07 | 0:07:10 | |
they have information on the sides that you have here. | 0:07:10 | 0:07:13 | |
If a lorry is carrying a hazardous chemical, it has one of these plates on the side of it. | 0:07:13 | 0:07:19 | |
So if there's an accident on the motorway, | 0:07:19 | 0:07:22 | |
the caller, or the first officer on the scene | 0:07:22 | 0:07:26 | |
can describe the picture on the side. | 0:07:26 | 0:07:30 | |
So any eye-witness could say it's a toxic substance or radioactive substance | 0:07:30 | 0:07:36 | |
which is key for everybody to know. | 0:07:36 | 0:07:38 | |
Yes, then we can pass that on to any officers attending | 0:07:38 | 0:07:41 | |
and also the fire service so that they can assist us | 0:07:41 | 0:07:44 | |
-in dealing with the substance. -Excellent. Thank you. | 0:07:44 | 0:07:48 | |
You might need a computer to help identify a snake, | 0:07:48 | 0:07:51 | |
but if you were shown two faces, for example, this one... | 0:07:51 | 0:07:55 | |
and this one... | 0:07:55 | 0:07:57 | |
could you tell the difference? | 0:07:57 | 0:07:59 | |
There hangs a tale that Graham Tabersham can tell us about. | 0:07:59 | 0:08:03 | |
I'll just check he's not on a call. | 0:08:03 | 0:08:05 | |
-Graham? All right? -Yes, fine, yes. | 0:08:05 | 0:08:07 | |
I'll interrupt you for a second. | 0:08:07 | 0:08:09 | |
Talking about ID cards and people being good at recognising faces. | 0:08:09 | 0:08:13 | |
Right, yes. A long time ago, when I was a probationer, | 0:08:13 | 0:08:18 | |
I was dispatched with a detective constable | 0:08:18 | 0:08:21 | |
to go into some woods in Bracknell. | 0:08:21 | 0:08:24 | |
There'd been a robbery the night before | 0:08:24 | 0:08:27 | |
and we were asking members of the public if they'd seen anything the night before. | 0:08:27 | 0:08:33 | |
My colleague... What we used to do is approach people, show them our ID, | 0:08:33 | 0:08:39 | |
this is my current ID, it's not a warrant card, just a police identification card. | 0:08:39 | 0:08:45 | |
But basically, we show them the ID, tell them who we were | 0:08:45 | 0:08:49 | |
and proceed to ask them questions. | 0:08:49 | 0:08:52 | |
-Like, "Have you seen anyone dodgy near here?" -Yes. | 0:08:52 | 0:08:55 | |
"Were you here last night? Did you see anything?" | 0:08:55 | 0:08:58 | |
So my colleague, the detective constable approached this man with a dog. | 0:08:58 | 0:09:04 | |
A man with a little dog. And as he approached him, he said, "Hello, sir. I'm DC so-and-so." | 0:09:04 | 0:09:11 | |
Whereupon the man took the warrant card from him, looked at it, | 0:09:11 | 0:09:15 | |
looked back at the DC, looked back at the card and said, | 0:09:15 | 0:09:18 | |
"No, mate. Haven't seen him." | 0:09:18 | 0:09:20 | |
Hadn't seen him. He thinks you're looking for this man! | 0:09:20 | 0:09:23 | |
-Looking face-to-face. -That's right. | 0:09:23 | 0:09:26 | |
-You can't rely on eye witnesses, can you? -Some! | 0:09:26 | 0:09:29 | |
That's fantastic. Lovely. Thank you very much. | 0:09:29 | 0:09:33 | |
Now, the brains of children under six years old aren't fully developed, | 0:09:34 | 0:09:38 | |
particularly in one important area called the hypothalamus. | 0:09:38 | 0:09:42 | |
One of its jobs is to control temperature. | 0:09:42 | 0:09:44 | |
So when a child has a fever, occasionally it can go so high it causes a fit. | 0:09:44 | 0:09:48 | |
It normally happens just once, but for little Harry, it's been happening for years. | 0:09:48 | 0:09:53 | |
Mum Zoe is distraught. | 0:09:53 | 0:09:55 | |
The ambulance is on blue lights. Niki is quickly but carefully negotiating the traffic. | 0:09:56 | 0:10:02 | |
They're on an emergency call to a five-year-old who's having convulsions. | 0:10:04 | 0:10:08 | |
Hello. Who's this little one? | 0:10:09 | 0:10:11 | |
The crew can see Harry is still having convulsions. | 0:10:21 | 0:10:24 | |
He has a history of suffering fits every time he has a fever. | 0:10:24 | 0:10:28 | |
He's been prescribed a drug, but it's the first time his parents have had to give it to him. | 0:10:28 | 0:10:34 | |
Mum Zoe is finding it very upsetting. | 0:10:34 | 0:10:37 | |
They gave it to him a year ago. | 0:10:37 | 0:10:40 | |
He's never had this one before. | 0:10:40 | 0:10:42 | |
I just gave him one millimetre about five minutes ago. | 0:10:42 | 0:10:46 | |
-I spread it between his teeth. -That's fine. | 0:10:46 | 0:10:48 | |
Has he calmed down a bit since then? He's looking at us. | 0:10:48 | 0:10:52 | |
Yes, but he's been sick and it's just not right. | 0:10:52 | 0:10:56 | |
ZOE'S SOBBING MAKES WORDS UNCLEAR | 0:10:57 | 0:11:00 | |
Sarah tries to reassure her. | 0:11:00 | 0:11:02 | |
You've done everything right. Don't worry. | 0:11:02 | 0:11:05 | |
It's so horrible. | 0:11:05 | 0:11:07 | |
Febrile fits can happen in young children | 0:11:07 | 0:11:09 | |
when they get a high temperature and overheat. | 0:11:09 | 0:11:12 | |
Hello, Harry. Hello. | 0:11:12 | 0:11:14 | |
The fit seems to be wearing off, but Mum's worried he looks a bit floppy. | 0:11:14 | 0:11:19 | |
-Is that the medicine? -It's doing its job. | 0:11:19 | 0:11:22 | |
-It's fine. -Why's he gone to sleep like that? -He's fine. | 0:11:22 | 0:11:25 | |
He's stopped fitting. It's just a residual twitch. | 0:11:25 | 0:11:29 | |
Could you guys grab a cold flannel? We'll pop him in the ambulance. | 0:11:29 | 0:11:33 | |
Harry's trying to get comfortable on the sofa. He wants to sleep. | 0:11:33 | 0:11:39 | |
But Sarah needs to get him in the ambulance. | 0:11:39 | 0:11:41 | |
She's very good at persuading youngsters into her arms. | 0:11:41 | 0:11:45 | |
Can I have a cuddle, darling? Oh, you can't be that heavy, can you? | 0:11:45 | 0:11:50 | |
Mum's going to come in the ambulance. | 0:11:50 | 0:11:52 | |
Harry's still shaking. It's important they keep him as cool as possible. | 0:11:52 | 0:11:57 | |
Do you want to sit there? | 0:12:00 | 0:12:02 | |
So you can keep stroking him with the flannel on. | 0:12:02 | 0:12:06 | |
Sarah and Niki can now start their tests. | 0:12:06 | 0:12:09 | |
-We're deliberately keeping him cool, guys. -No history of a sore throat or cough or cold? | 0:12:09 | 0:12:15 | |
No. He had chicken pox a couple of weeks ago. He had a massive temperature. | 0:12:15 | 0:12:19 | |
-We were so pleased that he didn't have a fit. -Exactly. | 0:12:19 | 0:12:22 | |
He's been free since not last September but the one before. | 0:12:22 | 0:12:27 | |
Zoe and Andrew are all the more worried because they thought Harry had grown out of these fits. | 0:12:27 | 0:12:32 | |
They hardly recognise the little lad shaking on the stretcher. | 0:12:32 | 0:12:36 | |
You'd love it in here if you weren't poorly. You'd be saying, "What does that do?" | 0:12:36 | 0:12:42 | |
Dad Andrew is going to meet them at A&E. Hopefully, it won't be too long a stay this time. | 0:12:42 | 0:12:47 | |
-You'll see your dad at the other end, Harry. -I'll see you later. | 0:12:47 | 0:12:51 | |
Harry just wants to sleep. | 0:12:51 | 0:12:53 | |
Sarah phones over the details to the hospital as Niki sets off. | 0:12:53 | 0:12:58 | |
We've got a five-year-old boy. He's had a febrile convulsion | 0:12:59 | 0:13:03 | |
Probably lasted about 15 minutes, I'd say. | 0:13:03 | 0:13:07 | |
He's still shaking. There's no cause for this one. No current infections. | 0:13:07 | 0:13:12 | |
It started out of the blue. | 0:13:12 | 0:13:15 | |
In the past, these fits have always happened when Harry is ill or has an infection. | 0:13:15 | 0:13:20 | |
But this time, it seems to have happened out of the blue | 0:13:20 | 0:13:23 | |
although he did have an unsettled night. | 0:13:23 | 0:13:26 | |
He hasn't got a rash or anything, Zoe? | 0:13:26 | 0:13:29 | |
No. He did wake up last night, which I thought was unusual. | 0:13:29 | 0:13:33 | |
But I did his temperature this morning and it was 36.8. | 0:13:33 | 0:13:36 | |
It's not normally that high, to be honest, but I thought as it wasn't over 37... | 0:13:36 | 0:13:43 | |
-That's normal. -I thought he was all right. | 0:13:43 | 0:13:45 | |
Poor Zoe is beside herself with worry. | 0:13:45 | 0:13:48 | |
Stop scaring Mummy like this. I don't like it! | 0:13:48 | 0:13:52 | |
In ten minutes, they're at the hospital. | 0:13:52 | 0:13:55 | |
-Zoe, when we get out, do you want to get out first? -OK. | 0:13:55 | 0:13:58 | |
We'll pull you out on the bed. | 0:13:58 | 0:14:00 | |
These fits are not unusual in young children if there is a physiological reason. | 0:14:02 | 0:14:07 | |
But in Harry's case, Niki and Sarah don't know if that explains everything. | 0:14:07 | 0:14:12 | |
In children under six, their internal thermometer, | 0:14:12 | 0:14:15 | |
the hypothalamus, isn't developed properly. | 0:14:15 | 0:14:17 | |
So they overheat, | 0:14:17 | 0:14:19 | |
and then start convulsing. | 0:14:19 | 0:14:21 | |
They haven't come up with a formal diagnosis whether it's a long-term problem. | 0:14:21 | 0:14:26 | |
Harry's now in the hands of the doctors. Sarah has an encouraging update on his condition. | 0:14:26 | 0:14:32 | |
He's gone to the resus department, but he looks a lot better than the boy we brought in. | 0:14:32 | 0:14:37 | |
So fingers crossed for a good recovery. | 0:14:37 | 0:14:40 | |
Harry didn't like being kept in overnight in hospital | 0:14:40 | 0:14:43 | |
because his class was doing assembly the following day and he didn't want to miss it! Bless him! | 0:14:43 | 0:14:48 | |
-You were the paramedic looking after him. -Yes. | 0:14:48 | 0:14:51 | |
I thought it was babies that couldn't control their temperature. But it's children up to six? | 0:14:51 | 0:14:56 | |
Yes. The hypothalamus in the brain has many jobs. One of them is acting as a thermostat for the body. | 0:14:56 | 0:15:02 | |
That doesn't get fully developed until the age of six. | 0:15:02 | 0:15:07 | |
That can play a part in kiddies having more problems than adults in controlling their temperature. | 0:15:07 | 0:15:12 | |
-And having the problem he was having. -Febrile convulsions happen very commonly. | 0:15:12 | 0:15:18 | |
They look very frightening, but they're not that serious, luckily. | 0:15:18 | 0:15:22 | |
They happen when there's a sudden temperature rise in the child, | 0:15:22 | 0:15:26 | |
usually due to infection - chest infection, urine infection. | 0:15:26 | 0:15:29 | |
You get a temperature spike and the child then has a fit. | 0:15:29 | 0:15:34 | |
If you're a parent and see this, what should you do? | 0:15:34 | 0:15:38 | |
If they've never had a fit before, ring 999. | 0:15:38 | 0:15:41 | |
Time the fit. They can last five minutes or up to 15 minutes. | 0:15:41 | 0:15:46 | |
-A long time if you're watching it. -A very long time. Very frightening, the first time. | 0:15:46 | 0:15:51 | |
Get them in the recovery position. | 0:15:51 | 0:15:53 | |
They shouldn't stop breathing during the fit, but make sure their airway is open. | 0:15:53 | 0:15:59 | |
Time the fit. Keep them cool. Move any unnecessary clothing | 0:15:59 | 0:16:04 | |
even if they feel cool to touch, it's a good idea to do that. | 0:16:04 | 0:16:07 | |
-Then just call us. -Why do you time it? Why is it important to know? | 0:16:07 | 0:16:12 | |
We like to know how long the fit has been going on. | 0:16:12 | 0:16:15 | |
If it's likely to be coming to an end. | 0:16:15 | 0:16:17 | |
If it's a particularly long fit, there's more cause for concern. | 0:16:17 | 0:16:21 | |
You say keep them cold, but I might think the child starts to shiver. | 0:16:21 | 0:16:26 | |
Obviously not too cold if it's the middle of winter, | 0:16:26 | 0:16:29 | |
but there's nothing wrong in removing their clothing, leave them in their nappies. | 0:16:29 | 0:16:35 | |
Just down to underwear. And tepid bathing with a cool flannel on the head or neck. | 0:16:35 | 0:16:41 | |
-And keep nice and calm. -Exactly. Main thing. | 0:16:41 | 0:16:43 | |
-Thank you very much. -Thank you. | 0:16:43 | 0:16:45 | |
Still to come on Real Rescues. A sudden downpour and gentle streams have become white water rapids. | 0:16:47 | 0:16:53 | |
Mountain rescue must find a way to bring back five teenagers. | 0:16:57 | 0:17:01 | |
And a girl has broken her leg in a stable yard. | 0:17:01 | 0:17:04 | |
Dr Paul Rees needs to put the bones back in place there and then | 0:17:04 | 0:17:08 | |
or she could lose her foot. | 0:17:08 | 0:17:10 | |
I've had a look at the injury and it's quite displaced. | 0:17:10 | 0:17:13 | |
We'll need to realign the fracture. | 0:17:13 | 0:17:15 | |
We're returning to the A27 crash site. | 0:17:18 | 0:17:20 | |
PC Scott Davison is handling four lanes of rush-hour traffic and two separate crashes. | 0:17:20 | 0:17:25 | |
Members of the public with first-aid experience have stopped to help. | 0:17:25 | 0:17:29 | |
One of these Good Samaritans has a very personal reason for helping. | 0:17:29 | 0:17:33 | |
After sliding over ten metres along a busy dual carriageway, | 0:17:34 | 0:17:38 | |
a biker has been left lying in the middle of the A27. | 0:17:38 | 0:17:40 | |
To everyone's relief, the first ambulance has now arrived. | 0:17:44 | 0:17:48 | |
But it's on the opposite side of the road where the original two-car crash happened. | 0:17:48 | 0:17:53 | |
This one is a minor whiplash. | 0:17:53 | 0:17:55 | |
Rear-end shunts. | 0:17:55 | 0:17:57 | |
This one happened in front of us. | 0:17:57 | 0:17:59 | |
Doc's with him now. Probably best to go to this one first. | 0:17:59 | 0:18:02 | |
'Romeo Charlie Yankee.' | 0:18:02 | 0:18:04 | |
The ambulance crew get straight down to checking Danny out. | 0:18:04 | 0:18:07 | |
Another police unit has now arrived to help Scott. | 0:18:08 | 0:18:12 | |
You deal with that one while I sort this out. | 0:18:12 | 0:18:14 | |
Scott has discovered what he thinks may have caused the accident. | 0:18:16 | 0:18:21 | |
Where the bike's gone down, there's loads of oil in lane two. | 0:18:21 | 0:18:24 | |
He seemed to slip before he came off. | 0:18:24 | 0:18:27 | |
I'm not sure there was any contact with the vehicle. | 0:18:27 | 0:18:30 | |
There's oil on the road, so be careful. | 0:18:30 | 0:18:32 | |
They can divert much of the traffic along a slip road whilst the diesel is cleared. | 0:18:32 | 0:18:37 | |
But those cars already close to the slippery patch will have to be moved on cautiously. | 0:18:37 | 0:18:42 | |
You can go. | 0:18:42 | 0:18:43 | |
The fellow motorcyclists take particular care. | 0:18:43 | 0:18:47 | |
The second ambulance crew has arrived | 0:18:48 | 0:18:51 | |
and is checking the drivers who were involved in the original shunt. | 0:18:51 | 0:18:55 | |
Thankfully, they've both come away relatively unscathed. | 0:18:55 | 0:18:58 | |
However, Danny, the motorcyclist, has been immobilised on a board | 0:18:58 | 0:19:02 | |
as they can't be sure of the severity of his injuries. | 0:19:02 | 0:19:06 | |
He's going into the ambulance across the road so it's a team effort | 0:19:10 | 0:19:14 | |
to get him lifted over the central reservation barrier and onto the stretcher trolley. | 0:19:14 | 0:19:19 | |
He'll be taken to A&E to check for head and spinal injuries. | 0:19:19 | 0:19:23 | |
The crashed cars can now be removed by breakdown services. | 0:19:27 | 0:19:31 | |
The Highways Agency has been called out to clear the diesel on the opposite carriageway | 0:19:31 | 0:19:36 | |
before it's fully open to traffic. | 0:19:36 | 0:19:38 | |
This accident shows how vulnerable motorcyclists are. | 0:19:41 | 0:19:44 | |
It's also resonated strongly with Jo, | 0:19:44 | 0:19:47 | |
the first member of the public to stop and help. | 0:19:47 | 0:19:50 | |
Daniel's crash has brought back some painful memories. | 0:19:50 | 0:19:53 | |
My dad, my brother, my brother-in-law | 0:19:53 | 0:19:56 | |
a lot of our friends have bikes. | 0:19:56 | 0:20:00 | |
My eldest son's father was killed in a motorbike accident a couple of years ago. | 0:20:00 | 0:20:04 | |
So I know how easy it is to happen | 0:20:05 | 0:20:08 | |
and I know how easy it is for motorcyclists to get hurt. | 0:20:08 | 0:20:11 | |
I just wanted to make sure he was OK. I couldn't just drive off and not check. | 0:20:11 | 0:20:17 | |
Danny, who was in the accident there joins us. You were listening to what Jo was saying. | 0:20:22 | 0:20:27 | |
You can understand why she stopped to help and why it upset her so much at the same time. | 0:20:27 | 0:20:32 | |
Very definitely. My dad used to ride bikes and he's had several spills from bikes as well. | 0:20:32 | 0:20:38 | |
So I'm aware, unfortunately, how easy it is to come off the bike | 0:20:38 | 0:20:42 | |
and you're so vulnerable anyway | 0:20:42 | 0:20:46 | |
how much you're placing yourself at risk, unfortunately. | 0:20:46 | 0:20:49 | |
It's interesting. I'm a biker, and I've lost people that are close to me, | 0:20:49 | 0:20:53 | |
and there isn't a biker that hasn't. So a lot of people ask | 0:20:53 | 0:20:56 | |
why would you want to keep doing it if you know it's more dangerous and you're more vulnerable? | 0:20:56 | 0:21:02 | |
I just enjoy being on the bike. | 0:21:02 | 0:21:05 | |
It's also easier through the local traffic | 0:21:05 | 0:21:07 | |
but I just like being on the bike. | 0:21:07 | 0:21:10 | |
What's it like seeing yourself there? You were watching closely | 0:21:10 | 0:21:14 | |
those pictures of you laying on the ground. | 0:21:14 | 0:21:16 | |
I can't remember much of the accident, but I remember lying there thinking, | 0:21:16 | 0:21:21 | |
"This is not good. I shouldn't be here. It was the first thing I tried to do, | 0:21:21 | 0:21:25 | |
to stand up. Through previous experience I know you shouldn't, | 0:21:25 | 0:21:29 | |
-but it's what happens. -I know. I've done that myself. | 0:21:29 | 0:21:32 | |
Let's talk through the accident. It said there was oil on the road. | 0:21:32 | 0:21:37 | |
Any accidents like that, I don't remember anything. One minute I'm driving, next I'm flat on my back. | 0:21:37 | 0:21:42 | |
Do you remember the point where you lost it? Was it because of the diesel? | 0:21:42 | 0:21:46 | |
That stretch of road is dual carriageway. There was an accident opposite and I was aware of that. | 0:21:46 | 0:21:52 | |
The cars ahead of me started slowing down to look at that | 0:21:52 | 0:21:55 | |
so I checked my mirror to make sure it was all clear, went into lane two, | 0:21:55 | 0:21:58 | |
to avoid the traffic ahead of me and just touched my front brake | 0:21:58 | 0:22:02 | |
and that was it. Next thing I remember I was rolling down the road. | 0:22:02 | 0:22:06 | |
That's the front brake. Lose traction and you're over the handlebars. | 0:22:06 | 0:22:10 | |
I'll tell you why it's important to wear safety equipment. | 0:22:10 | 0:22:13 | |
You've got good gear on at the moment. | 0:22:13 | 0:22:15 | |
-You sometimes ride in jeans? -Unfortunately, yes. | 0:22:15 | 0:22:18 | |
Not a good idea. You should wear the equipment. This sits on the side of the engine. | 0:22:18 | 0:22:24 | |
Right. | 0:22:24 | 0:22:25 | |
This is normally a full piece of metal. The reason this has a hole in it is because? | 0:22:25 | 0:22:31 | |
That side hit the deck and it slid along for some distance | 0:22:31 | 0:22:35 | |
and the road acts like sandpaper. | 0:22:35 | 0:22:37 | |
That hole has been worn away as it slid down the road. | 0:22:37 | 0:22:40 | |
If you're not wearing protective kit, | 0:22:40 | 0:22:43 | |
that'll wear away your jeans, your skin and your bone. | 0:22:43 | 0:22:46 | |
They're called strip injuries. It's really nasty | 0:22:46 | 0:22:49 | |
-and you wouldn't be here now if you'd be in that situation. -Definitely not. | 0:22:49 | 0:22:54 | |
-You'd only just changed? -Yes. | 0:22:54 | 0:22:56 | |
A lesson there. The other thing I want to bring to your attention | 0:22:56 | 0:23:00 | |
was something I've not seen before on the side of a crash helmet. This is a new helmet. | 0:23:00 | 0:23:04 | |
The little green dot. What's that about? | 0:23:04 | 0:23:07 | |
That's for any first responder who attends. | 0:23:07 | 0:23:09 | |
If they see that, they know that inside the helmet is a card with details of the rider | 0:23:09 | 0:23:16 | |
including contact details and any known medical problems. | 0:23:16 | 0:23:19 | |
-So any particulars like rare blood group. -Or allergies to any of the medicines. | 0:23:19 | 0:23:27 | |
You know, you ought to give up motorbiking cos it's dangerous and have a go on a scooter! | 0:23:27 | 0:23:32 | |
Unfortunately not. My track record on two wheels isn't exactly perfect. | 0:23:32 | 0:23:37 | |
-You've had an accident on a scooter? -I've had several accidents. | 0:23:37 | 0:23:41 | |
That's the way it's going to be. Thanks for coming in, and carry on wearing protective clothing. | 0:23:41 | 0:23:47 | |
Will do. | 0:23:47 | 0:23:48 | |
Danny was lucky to avoid any serious injuries there. | 0:23:48 | 0:23:51 | |
But for this next young horse rider, the problems have only just started. | 0:23:51 | 0:23:55 | |
She's lying in a stable yard with a badly broken leg. | 0:23:55 | 0:23:58 | |
Critical care Doctor Paul Rees has to act fast | 0:23:58 | 0:24:01 | |
or the girl may lose her foot. | 0:24:01 | 0:24:04 | |
I've been called to an emergency close to Portsmouth | 0:24:07 | 0:24:10 | |
where an 11-year-old has been thrown from a horse at an equestrian centre. | 0:24:10 | 0:24:14 | |
Reports from the scene say she's broken her leg and has an open fracture. | 0:24:14 | 0:24:18 | |
The bone ends are protruding through the skin. It's a serious injury that will cause pain. | 0:24:18 | 0:24:24 | |
A fast-response paramedic and ambulance crew are already at the stables. | 0:24:24 | 0:24:29 | |
The girl had been riding her horse in the yard when it reared up | 0:24:29 | 0:24:33 | |
and fell over backwards, taking her with it. | 0:24:33 | 0:24:36 | |
The horse's weight landed fully on her ankle. | 0:24:36 | 0:24:39 | |
I've come to say hello. Any other injuries at all? | 0:24:39 | 0:24:42 | |
There's someone important, sweetheart. You've got a doctor here. | 0:24:42 | 0:24:46 | |
Hello, Lucinda. Very sore, is it? | 0:24:46 | 0:24:48 | |
We're going to give you some powerful painkillers. | 0:24:48 | 0:24:51 | |
It'll make it much better for you. We'll put a tiny needle in your hand, nothing to the pain you're in. | 0:24:51 | 0:24:58 | |
It's a very nasty break. | 0:24:58 | 0:25:00 | |
Lucinda has what's known as a compound open-wound fracture. | 0:25:00 | 0:25:04 | |
Lying in a stable doorway is not the best place to have one. | 0:25:04 | 0:25:09 | |
Of all the environments to have an injury like that, with dust and animal muck lying around, | 0:25:09 | 0:25:15 | |
the risk is that matter can get into the wound and cause an infection that could make her very sick. | 0:25:15 | 0:25:20 | |
With such a high risk of germs infecting the wound, | 0:25:20 | 0:25:22 | |
the team want to get it properly dressed as soon as possible. | 0:25:22 | 0:25:27 | |
Big breath in, hold it for a few seconds, then breathe out. | 0:25:27 | 0:25:30 | |
At her tender age, Lucinda is having to deal with pain that would be excruciating even for an adult. | 0:25:30 | 0:25:36 | |
She's having gas and air, but there's only a limited effect that will have. | 0:25:37 | 0:25:42 | |
If it were me, I'd rather have some decent intravenous painkillers as I'll do shortly. | 0:25:42 | 0:25:47 | |
Lucinda's parents are both at hand to offer as much comfort as they can. | 0:25:47 | 0:25:54 | |
-MUM: -You are so brave, Lulu. | 0:25:54 | 0:25:56 | |
You really are. | 0:25:56 | 0:25:59 | |
-PARAMEDIC: -Now, this is going to be a bit sharp, but stay as still as you can. | 0:26:01 | 0:26:07 | |
-Little scratch. -You are doing so well. Little scratch coming now. | 0:26:07 | 0:26:11 | |
Nice and still for me. Nice and still. That's it, Lucinda. It's done. | 0:26:11 | 0:26:17 | |
With the morphine taking hold and Lucinda calmer, | 0:26:17 | 0:26:19 | |
Paul takes a closer look at her leg and realises he's going to have to resort to even stronger treatment. | 0:26:19 | 0:26:27 | |
I've had a look round the back and there's bone end exposure. | 0:26:27 | 0:26:32 | |
It's quite displaced so I'll need to realign the fracture. | 0:26:32 | 0:26:37 | |
I'm going to give her a bit of Ketamine, | 0:26:37 | 0:26:39 | |
a very powerful pain killer. | 0:26:39 | 0:26:42 | |
Without the use of a strong, fast-acting tranquilliser, | 0:26:42 | 0:26:45 | |
the pain of trying to reposition Lucinda's ankle | 0:26:45 | 0:26:48 | |
would be far too great for her to bear. | 0:26:48 | 0:26:52 | |
It'll feel cold in the back of your hand, darling. | 0:26:52 | 0:26:55 | |
It won't be an easy watch for Mum and Dad. | 0:26:55 | 0:26:57 | |
We need to gently realign it and make it more anatomical. | 0:26:57 | 0:27:01 | |
We'll give her some powerful medication to make her very sleepy indeed. | 0:27:01 | 0:27:05 | |
Don't worry. It's what we're doing. | 0:27:05 | 0:27:07 | |
Failing to correct her ankle here and now | 0:27:07 | 0:27:10 | |
would increase the chances of Lucinda sustaining permanent damage. | 0:27:10 | 0:27:14 | |
The reason for realigning the bone ends is to avoid damage to other tissues, | 0:27:14 | 0:27:18 | |
to preserve the blood supply to the foot and the skin and other tissues. | 0:27:18 | 0:27:23 | |
They've given her as much sedation as they can | 0:27:23 | 0:27:27 | |
to protect her from the pain. But even so, | 0:27:27 | 0:27:29 | |
the next moments will not be pleasant for her. | 0:27:29 | 0:27:32 | |
How are you doing there? | 0:27:32 | 0:27:33 | |
If you're squeamish, you might want to glance away. | 0:27:33 | 0:27:36 | |
LUCINDA SCREAMS | 0:27:36 | 0:27:39 | |
The ordeal is quickly over, and Lucinda's leg is in a straighter position. | 0:27:39 | 0:27:43 | |
-Well done, my darling. -Well done, darling. | 0:27:43 | 0:27:46 | |
It doesn't look pretty, but one person holds the limb | 0:27:46 | 0:27:52 | |
upstream of the injury and the other person, me, downstream, | 0:27:52 | 0:27:55 | |
gently manipulating it into a normal alignment. | 0:27:55 | 0:27:59 | |
Without a general anaesthetic, it's always going to cause pain and distress. | 0:27:59 | 0:28:02 | |
But we're careful to put on board a load of medication before you do the procedure | 0:28:02 | 0:28:07 | |
that means that memory of the event is reduced. | 0:28:07 | 0:28:10 | |
Well done. | 0:28:10 | 0:28:12 | |
Sorry about that. Well done. | 0:28:12 | 0:28:14 | |
It's very sore while we're fiddling with it. | 0:28:14 | 0:28:17 | |
It's a bit sore? | 0:28:17 | 0:28:18 | |
-My leg really hurts! -What does? -My leg. | 0:28:18 | 0:28:22 | |
I know, sweetheart. That's what we're trying to sort, darling. You'll soon feel a lot better. | 0:28:22 | 0:28:27 | |
That's fine. | 0:28:27 | 0:28:29 | |
Now it's properly bandaged, they put Lucinda's leg into a vacuum splint. | 0:28:29 | 0:28:33 | |
CALLS OUT IN PAIN | 0:28:33 | 0:28:35 | |
Mould that round. | 0:28:35 | 0:28:37 | |
It's going to feel a bit tight on your leg now. | 0:28:37 | 0:28:40 | |
It both cushions and tightly holds the broken ankle in place | 0:28:40 | 0:28:44 | |
so the team can move her. | 0:28:44 | 0:28:45 | |
There may be no prizes for bravery here, | 0:28:50 | 0:28:53 | |
but Lucinda has stayed remarkably calm throughout the whole thing. | 0:28:53 | 0:28:57 | |
Lucinda coped very well with her injury. It was very painful, very distressing. | 0:28:57 | 0:29:02 | |
Thankfully we were able to give her some very powerful intravenous drugs to control her pain. | 0:29:02 | 0:29:06 | |
We're getting her on a scoop stretcher to get her off the floor | 0:29:06 | 0:29:10 | |
and then in the back of the ambulance and away to get this fixed. | 0:29:10 | 0:29:13 | |
It definitely needs an operation. It's quite serious. | 0:29:13 | 0:29:16 | |
It's been an upsetting experience for Martin and Tracey. | 0:29:16 | 0:29:20 | |
Their daughter is safe, yet they know there could be a long road to recovery ahead. | 0:29:20 | 0:29:25 | |
It appears that that's all that's wrong. | 0:29:27 | 0:29:29 | |
-We'll just check her blood pressure again. -She's finding it hard to breathe. | 0:29:29 | 0:29:33 | |
She wants to take a breath in. | 0:29:33 | 0:29:35 | |
She's fantastic, isn't she? | 0:29:35 | 0:29:38 | |
Lucinda will now go to the Queen Alexandra Hospital in Portsmouth | 0:29:38 | 0:29:42 | |
where she'll receive a full set of x-rays before undergoing an emergency operation | 0:29:42 | 0:29:46 | |
to fix her ankle. | 0:29:46 | 0:29:49 | |
How are you doing? All right? | 0:29:51 | 0:29:53 | |
Lucinda's now in plaster with pins and plates in her leg | 0:29:54 | 0:29:58 | |
but she might need a bone graft. If she does, very good luck to her. | 0:29:58 | 0:30:02 | |
The operators in this control room can view the officers on the ground using mapping systems | 0:30:02 | 0:30:07 | |
on their computers. They can see their movements in real time | 0:30:07 | 0:30:11 | |
and using colour tags, they know what their current situation is. | 0:30:11 | 0:30:15 | |
Alastair Cramp is going to take us through this. | 0:30:15 | 0:30:18 | |
If we settle in here. Important for you to know where everybody is | 0:30:18 | 0:30:22 | |
so you can allocate them, or if you have an incident, send the right people. | 0:30:22 | 0:30:26 | |
-That's right. This is Reading, for example. -Right. | 0:30:26 | 0:30:30 | |
All these tags denote officers we've got in the area. | 0:30:30 | 0:30:33 | |
So this is their call sign. They'll be in a van. | 0:30:33 | 0:30:36 | |
-Other patrol units here as well. -So the red one, | 0:30:36 | 0:30:39 | |
if we go up to status, is immediate. | 0:30:39 | 0:30:42 | |
So that denotes the status of an incident running at the moment as immediate, | 0:30:42 | 0:30:46 | |
which is the most serious type of incident we could have. | 0:30:46 | 0:30:49 | |
Up top we've got a blue. | 0:30:49 | 0:30:51 | |
Blue is urgent. So they'll either be on their way to or at that incident. | 0:30:51 | 0:30:57 | |
-The green ones? -The green will mean they're not attached to any incident at the moment. | 0:30:57 | 0:31:02 | |
So if you zoom out, I can't see any armed response on there. | 0:31:02 | 0:31:06 | |
-Why is that? -We've only got a number of armed response units booked on at any one time. | 0:31:06 | 0:31:13 | |
This is just Thames Valley police area. There's one there to the north-west, | 0:31:13 | 0:31:17 | |
north-east, south-west and south-east as well. | 0:31:17 | 0:31:20 | |
This unit is the firearms commander as well. | 0:31:20 | 0:31:23 | |
There's a red there, which means it's something they're going to investigate. Thank you, Alastair. | 0:31:23 | 0:31:29 | |
The armed response officers at Thames Valley are ready for anything, | 0:31:29 | 0:31:33 | |
but recently they were sent to something unexpected. | 0:31:33 | 0:31:36 | |
Let's chat to Paul Thornton. | 0:31:36 | 0:31:38 | |
I'll squeeze in beside you. | 0:31:38 | 0:31:40 | |
-A chainsaw attack on a post box? -Yes. -That seems fairly lunatic! | 0:31:40 | 0:31:45 | |
Quite strange, yes. We had a report of a male attacking a post box | 0:31:45 | 0:31:51 | |
with a chainsaw. | 0:31:51 | 0:31:53 | |
We've possibly got a dangerous man at large with a chainsaw. | 0:31:53 | 0:31:56 | |
So the inspector had to assess it and put a level to it. He despatched an armed response vehicle | 0:31:56 | 0:32:04 | |
with authority to use Tasers if necessary. | 0:32:04 | 0:32:08 | |
-What was it, then? -The armed response officers turned up | 0:32:08 | 0:32:12 | |
and there was a bee keeper there, trying to fume the bees out of the post box! | 0:32:12 | 0:32:16 | |
-I see! So the fumigator thing they thought was a chainsaw! -Yeah. | 0:32:16 | 0:32:22 | |
Mistaken identity. Not a chainsaw at all! | 0:32:22 | 0:32:25 | |
So those are the calls you hope that the way they turn out, you can get on with a normal day's work! | 0:32:25 | 0:32:30 | |
-Very much so, yes! -Lovely. -It's a first-class job! | 0:32:30 | 0:32:33 | |
Absolutely! First-class job! See? All the jokes are here, too! Thanks very much! | 0:32:33 | 0:32:39 | |
Five teenagers had embarked on a three-day trip | 0:32:41 | 0:32:44 | |
but things go terribly wrong when the weather turns. | 0:32:44 | 0:32:46 | |
The mountain rescue team are called out after one small slip | 0:32:46 | 0:32:50 | |
lands the girls in big trouble. | 0:32:50 | 0:32:52 | |
It's a wet and windy summer's day in the Lake District. | 0:32:52 | 0:32:57 | |
In the remote valley of Ennerdale, five teenage girls are in difficulty. | 0:32:57 | 0:33:01 | |
The Cockermouth Mountain Rescue are answering the emergency call. | 0:33:05 | 0:33:10 | |
All this footage is recorded on the leader Mike Park's helmet camera. | 0:33:12 | 0:33:16 | |
The team load up with their specialist equipment. | 0:33:18 | 0:33:21 | |
They know the girls are trapped by a swollen and raging river. | 0:33:21 | 0:33:24 | |
Underfoot, the ground is sodden and slippery. | 0:33:34 | 0:33:37 | |
Streams that can usually be crossed with a couple of steps | 0:33:37 | 0:33:41 | |
are now almost impassable. | 0:33:41 | 0:33:43 | |
The girls, experienced walkers, got into trouble as they made their way across this raging beck. | 0:33:43 | 0:33:49 | |
One of them lost her footing in the water, spraining her ankle. | 0:33:49 | 0:33:53 | |
She was saved by her friends, but now they're all trapped on the far side. | 0:33:53 | 0:33:57 | |
Mike is secured by a line as he makes his way across the water to them. | 0:33:58 | 0:34:02 | |
Life jackets and helmets are passed across for the girls. | 0:34:10 | 0:34:13 | |
It would be far too dangerous to attempt a rescue without them. | 0:34:13 | 0:34:17 | |
Guided by the mountain rescue team, | 0:34:21 | 0:34:23 | |
the girls now have to make their way over the treacherous boulders | 0:34:23 | 0:34:27 | |
through the roaring water to safety. | 0:34:27 | 0:34:29 | |
Thanks to their own cool heads and the experience of the rescue team, | 0:34:29 | 0:34:33 | |
it all goes well. | 0:34:33 | 0:34:35 | |
Mike and Martin are here watching it. Pretty dramatic! | 0:34:37 | 0:34:40 | |
They were experienced, these walkers. | 0:34:40 | 0:34:43 | |
Yes, they set off for a three-day hike in the Lakes. | 0:34:43 | 0:34:47 | |
They had all the gear with them. | 0:34:47 | 0:34:49 | |
It was just that the weather changed so dramatically. | 0:34:49 | 0:34:52 | |
It put them in a very difficult situation, the weather. | 0:34:52 | 0:34:56 | |
Yes, they were due to cross a river | 0:34:56 | 0:34:59 | |
that normally is literally a step. | 0:34:59 | 0:35:01 | |
Due to a sudden downpour it had become a raging torrent. | 0:35:01 | 0:35:04 | |
They were trapped. They couldn't have crossed it unaided. | 0:35:04 | 0:35:07 | |
-So fantastic you were called out. -It was like all call-outs. | 0:35:07 | 0:35:10 | |
We were called by the police and told the details. | 0:35:10 | 0:35:13 | |
Because of what we were told, we just went accordingly. | 0:35:13 | 0:35:17 | |
-They managed to drive themselves out and carry on? -We got the girls down to a youth hostel | 0:35:17 | 0:35:22 | |
and gave them 20 minutes to sort themselves out | 0:35:22 | 0:35:27 | |
and after a little chat, they decided to go on. | 0:35:27 | 0:35:30 | |
It turns out that one had saved the other by pulling her out of the... | 0:35:30 | 0:35:35 | |
They'd attempted to cross the river and one had been washed off her feet. | 0:35:35 | 0:35:39 | |
Another girl pulled her out and rescued her. | 0:35:39 | 0:35:41 | |
So she was wet and cold, as were they all. | 0:35:41 | 0:35:44 | |
-So, yeah. -They didn't have this crucial bit of kit you have here. | 0:35:44 | 0:35:48 | |
-This rope. -No, we wouldn't expect anybody to have this. -Show us. | 0:35:48 | 0:35:52 | |
So if you were crossing a river, this is how you would do it? | 0:35:52 | 0:35:55 | |
-It's a line we put over the river to ensure our safety. -Go on, then. | 0:35:55 | 0:36:01 | |
In the middle of the control room. | 0:36:01 | 0:36:03 | |
That's incredibly effective, isn't it? | 0:36:05 | 0:36:07 | |
That helped you get across. You wouldn't expect them to have that, | 0:36:07 | 0:36:11 | |
but what key things do you expect people to take on the mountain? | 0:36:11 | 0:36:16 | |
The girls were very well prepared. | 0:36:16 | 0:36:18 | |
But anybody going out into the fells should have a minimum of a map and compass and know how to use it. | 0:36:18 | 0:36:24 | |
A torch, a whistle, and enough spare waterproof clothing to deal with any eventuality. | 0:36:24 | 0:36:30 | |
-If the weather deteriorates, to be prepared for it. -A whistle? -If you need to attract attention, | 0:36:30 | 0:36:36 | |
you can blow a whistle much longer than you can shout for | 0:36:36 | 0:36:40 | |
-and it can be heard over a greater distance. -OK, I want to ask, | 0:36:40 | 0:36:43 | |
a mobile phone. We always think, "I'll call on my mobile" but that's not quite right. | 0:36:43 | 0:36:48 | |
-Mobile phones save more lives than is causing us problems. -Good. | 0:36:48 | 0:36:52 | |
But you've got to remember they do run out of charge | 0:36:52 | 0:36:56 | |
and they don't have a signal at times. | 0:36:56 | 0:36:59 | |
But when they do work, yes, it can make our lives a bit easier. | 0:36:59 | 0:37:03 | |
The lovely thing is you're volunteers. You're a maths teacher! | 0:37:03 | 0:37:07 | |
-Yeah. -What happens when you get a call? Do you leave the kids? | 0:37:07 | 0:37:10 | |
I do, yeah. It doesn't happen very often, fortunately. | 0:37:10 | 0:37:13 | |
The school is local, it's Cockermouth School, | 0:37:13 | 0:37:17 | |
and they're very supportive of what I do. | 0:37:17 | 0:37:19 | |
-As long as I nip over the corridor and let the office know! -You don't leave them alone! | 0:37:19 | 0:37:24 | |
The senior team come and help out, so it's great. | 0:37:24 | 0:37:28 | |
-They're very supportive. -Great to meet you. Thank you. -Thanks. | 0:37:28 | 0:37:31 | |
Moving on, it's an instinct that never goes away - | 0:37:31 | 0:37:34 | |
a mum's need to protect her children. | 0:37:34 | 0:37:37 | |
Even at 85 years old, Joan loves to help her daughter. | 0:37:37 | 0:37:40 | |
But this time it hasn't quite worked out as she planned. | 0:37:40 | 0:37:43 | |
Paramedic Andy Ashford is heading out to an 85-year-old woman | 0:37:43 | 0:37:49 | |
who's got herself into trouble trying to be a good mother. | 0:37:49 | 0:37:52 | |
Joan's laid up in the conservatory with a nasty wound on her leg. | 0:37:54 | 0:37:58 | |
-I'm so, so sorry. -What have you caught it on? | 0:37:58 | 0:38:01 | |
A Lloyd Loom chair. | 0:38:01 | 0:38:02 | |
Everything was hunky-dory until she wanted a piece of cake! | 0:38:06 | 0:38:10 | |
"Madam" is, in fact, Joan's daughter, Christine. | 0:38:11 | 0:38:14 | |
The reason Joan is waiting on her | 0:38:14 | 0:38:17 | |
is because Christine has just had an operation. Guess what - it was on her leg! | 0:38:17 | 0:38:22 | |
Ironic, isn't it, | 0:38:22 | 0:38:24 | |
that this has happened! | 0:38:24 | 0:38:26 | |
Christine's surgery on her leg was just last week. | 0:38:26 | 0:38:30 | |
Joan's popped round to help her out for the day. | 0:38:30 | 0:38:33 | |
She just went to make a cup of tea | 0:38:33 | 0:38:35 | |
and the next thing I knew she was laughing | 0:38:35 | 0:38:39 | |
and said, "You won't believe what's happened." | 0:38:39 | 0:38:42 | |
I looked everywhere for the cake tin. | 0:38:42 | 0:38:45 | |
And Alan, for some reason, put it on top of the cupboard. | 0:38:45 | 0:38:48 | |
Can I have your finger? | 0:38:48 | 0:38:50 | |
She's caught her leg on the chair trying to get a piece of cake! | 0:38:50 | 0:38:54 | |
So poor old mother has now got a worse gash than I've got! | 0:38:54 | 0:38:59 | |
The wound on Joan's let needs immediate attention. | 0:38:59 | 0:39:03 | |
The loose flap of skin will have to be held back in place with Steri-Strips | 0:39:03 | 0:39:07 | |
and then a specialist dressing applied. | 0:39:07 | 0:39:10 | |
I'm going to need back-up and she'll have to go into Bournemouth. Over. | 0:39:10 | 0:39:14 | |
So it's a trip to hospital for Joan. But she's more worried about Christine than herself. | 0:39:14 | 0:39:20 | |
I've arranged for an ambulance to come and collect her. | 0:39:20 | 0:39:25 | |
Your daughter can sit down, put her feet up and watch telly! | 0:39:25 | 0:39:29 | |
Oh, I can't leave her. | 0:39:29 | 0:39:32 | |
You're not going to be that long. They won't keep you that long down there. | 0:39:32 | 0:39:36 | |
They'll get this dressed correctly and you'll be on your way home. | 0:39:36 | 0:39:40 | |
No problem there. | 0:39:40 | 0:39:43 | |
I'm just literally going to put this over there. | 0:39:43 | 0:39:46 | |
Andy needs to put a temporary dressing on Joan's leg | 0:39:46 | 0:39:49 | |
to protect it while she travels. | 0:39:49 | 0:39:51 | |
Right. If we can just bring your leg up. That's it. | 0:39:51 | 0:39:55 | |
-Let me know if it's pressing down. -No, that's lovely. | 0:39:55 | 0:39:59 | |
I don't want to do it too tight and give you pain. | 0:39:59 | 0:40:02 | |
-Is it stinging? -Yes. | 0:40:02 | 0:40:03 | |
This will help once the air gets... It covers the air up. | 0:40:03 | 0:40:07 | |
That'll stop it stinging. | 0:40:07 | 0:40:09 | |
They have a lot of problems with legs in this family. | 0:40:09 | 0:40:13 | |
It's only two weeks since Joan injured her other leg | 0:40:13 | 0:40:16 | |
on the open door of her dishwasher. | 0:40:16 | 0:40:18 | |
My husband says I should wear shin guards! | 0:40:18 | 0:40:21 | |
Actually, that's not a bad idea! Go and buy a pair of shin guards. | 0:40:21 | 0:40:26 | |
"You should have shin guards on your leg." | 0:40:26 | 0:40:29 | |
-What's your first name? -Joan. | 0:40:29 | 0:40:31 | |
Next of kin. Husband, was it? | 0:40:31 | 0:40:33 | |
-He's gone. -Has he? -Gone ten years. | 0:40:33 | 0:40:36 | |
The way you were talking, he told you to put shin guards on yesterday! | 0:40:36 | 0:40:40 | |
Thankfully, Joan hasn't hurt herself anywhere else and this leg should heal nicely. | 0:40:40 | 0:40:45 | |
Luckily, she hasn't ripped all the skin apart, which is good. | 0:40:45 | 0:40:49 | |
Sometimes you can tear skin off, then it makes it harder. | 0:40:49 | 0:40:52 | |
But it's all intact. | 0:40:52 | 0:40:53 | |
-So she'll have a pair? -She'll have a matching pair! | 0:40:53 | 0:40:56 | |
So when she goes to the doctor's... | 0:40:56 | 0:40:59 | |
Let's leave that one for tomorrow! | 0:40:59 | 0:41:02 | |
She'll be able to do two in one go, then! | 0:41:02 | 0:41:04 | |
Chris is under instruction to take it easy. Joan can't stop being mum despite her own injury! | 0:41:04 | 0:41:11 | |
Is there anything you want before I go? | 0:41:13 | 0:41:16 | |
-No, Mum. -Would you like an apple, or... -I don't want anything. | 0:41:16 | 0:41:20 | |
A bit of cake? | 0:41:20 | 0:41:21 | |
-No, I don't want anything, thanks. -Are you sure? | 0:41:21 | 0:41:24 | |
You just go and get on. | 0:41:24 | 0:41:26 | |
But Joan insists on fetching her a glass of water. | 0:41:27 | 0:41:31 | |
Cheers! | 0:41:31 | 0:41:32 | |
Only then is she happy to leave Chris and head off with Andy to hospital. | 0:41:38 | 0:41:43 | |
She was still thinking about her daughter. And she was not wasting anybody's time. | 0:41:48 | 0:41:52 | |
Sometimes that happens here, Dave? | 0:41:52 | 0:41:54 | |
-Yes. -A woman had been thrown out of her car by her husband during the night. | 0:41:54 | 0:41:58 | |
She called you. You took it very seriously. | 0:41:58 | 0:42:01 | |
She was in the woods, it was a domestic. | 0:42:01 | 0:42:04 | |
We spent many hours searching for this female. | 0:42:04 | 0:42:07 | |
Then we did a subscriber's check, traced her to her home address | 0:42:07 | 0:42:10 | |
only to find she was tucked up in bed. | 0:42:10 | 0:42:12 | |
-And she hadn't called you? -No. -How much money had that cost? | 0:42:12 | 0:42:16 | |
We estimated about £250,000 for hours and resources employed. | 0:42:16 | 0:42:20 | |
-The helicopter was up and all that. -Yes. | 0:42:20 | 0:42:22 | |
£250,000! She could have called. Did she say sorry? | 0:42:22 | 0:42:25 | |
Eventually! | 0:42:25 | 0:42:26 | |
£250,000! That's terrifying. Here's another sad fact for you. | 0:42:26 | 0:42:30 | |
I'm afraid the mountain rescue team don't have a calendar! The girls in the office were asking. | 0:42:30 | 0:42:35 | |
-They don't have one? -I'm encouraging them to do one! | 0:42:35 | 0:42:38 | |
-Maybe next Christmas! -Join us next time for more Real Rescues. -Bye! -Bye! | 0:42:38 | 0:42:42 | |
Subtitles by Red Bee Media Ltd | 0:43:11 | 0:43:14 |