Nick Knowles and Louise Minchin follow the work of the emergency services. A grandmother has to make a 999 call as her daughter gives birth in the back of the car.
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Today on Real Rescues, the 15-year-old boy
left lying face down on the ground after a high-impact rugby tackle.
Paramedics fear injuries to his neck and spine.
All he's worried about is his Sunday dinner!
You want your roast?
We can arrange that for you!
And the family who rejoice at the first cries of their new baby
even though it's born on the back seat of Granddad's car.
Welcome to Real Rescues from Abingdon, one of the two Thames Valley police control rooms.
The other is in Milton Keynes.
The operation here provides a 24-hour emergency service to over two million people.
The call-takers here have seen just about everything.
Later, we'll hear about the local big cat mystery.
Is this the cast of a footprint of The Beast of Burford?
I believe it is!
Sport-related injuries make up one in seven of the injuries dealt with by the Thames Valley air ambulance.
Callum has been the victim of a heavy rugby tackle
which has left him flat on the floor, unable to move.
The Thames Valley and Chiltern air ambulance
is scrambled to a 15-year-old rugby player who's in distress.
On board are paramedics Mark Begley, Lisa Brown, and MJ, the doctor.
The ETA to the job is four minutes.
Thanks very much. Received. An update,
the patient is still on the ground.
Suffered a neck injury following a tackle. Also hit in the head but believed not KO'd.
Circling the pitches, pilot Al Gasparo looks for the best place to set down.
They're in the centre of the field, are they?
-Or are they at the far end?
-The far end.
There's a whole bunch of people around.
Their landing is softer than their patient's was.
Running with the ball, Callum was tackled heavily from behind.
Stay nice and still for a moment. Let's go down it again.
As his head snapped back, it clashed with another player
then he hit the ground hard.
Callum, I'm going to expose you slightly so we can test your neck and back again. OK?
The team are concerned about the effect of multiple impacts on his neck and spine.
When I press your neck, does it hurt down the middle or to the sides?
It hurts down my back.
They want to cut off Callum's top for better access,
but even in pain, he's thinking of the team.
You haven't got a number 11?
But the club coach steps in.
Tell me when it starts getting sore.
-If I press on your ribs, is that hurting?
-No, that tickles!
Your tummy, is that sore at all?
-Lisa is going to feel down your legs.
Tell her if you have pins and needles.
I'll cover you for a moment.
Just going to the top of your bottom.
Callum will need to go to hospital,
but the problem is how to get him there without aggravating any potential injury
to his back and neck.
Lying face-down in an awkward position, this wasn't the Sunday he'd planned.
-You want your roast?
-We can arrange that, Callum.
But hidden under the humour is the fear that Callum could have a nasty injury.
The team ask for some assistance from Callum's father, Andrew, and the club coaching staff.
Many-handed, they can turn him from front to back
with minimal movement to his spine.
Any pins and needles in your fingers?
-It's coming back.
-You can feel it round your neck now.
It'll be uncomfortable for a minute.
Where does it hurt when I'm doing this?
-My shoulder blade.
With a protective collar on Callum, they can now fit him properly onto the scoop stretcher.
Ready, steady and move.
How bad is that pain? It sounds pretty bad.
Yeah, it hurts.
We can give you some good pain relief but we'll have to put in a drip.
Where is the pain? At your shoulder blade?
Sorry, my darling.
Callum is secure, but far from comfortable.
Before she can allow him to have any pain relieving Entonox,
MJ needs to check he hasn't got any damage to his lungs.
Nice big breath.
Good. And again.
No difficulty in breathing?
-If I press there, it's not sore?
If you wouldn't mind giving him a bit of Entonox.
Callum, you'll feel a sharp needle in your hand. Back of your hand.
While Lisa starts placing a canula into Callum's arm,
MJ explains to a worried dad what's going to happen.
He's essentially sore from there all the way down there.
We need to be careful of his spine. It could just be a bit of bruising and so on.
The best thing for him would be if we take him to Stoke Mandeville Hospital,
the regional spinal centre.
If they do some x-rays and don't find anything, that's good.
If they x-ray and find something wrong,
-that's the right place to fix it.
-Happy with that?
Before moving him, they want to prepare Callum for the flight.
We're going to give you an anti-emetic, to settle any nausea
-when you're flying flat on your back.
-Do you feel sick at the moment?
It's a good idea we give you some, then!
Everybody going to go on lift. Ready, steady and lift.
Walk that direction and walk round.
This might make you feel a bit dizzy, Callum.
They give Callum morphine to soothe his pain.
It also prepares him for hospital
as he'll be poked and prodded once more while doctors search for any sign of serious injury.
How are you feeling?
Andrew will be reunited with his son at the hospital.
It's a 40-minute drive for him
but it'll take the helicopter barely ten minutes.
-You guys all right at the back?
-Patient's fine. We've got the thumbs up.
Once at the hospital, they hand Callum over to the A&E department,
where he'll be given a full check-over.
Across and lower. Brilliant.
The Spinal Injuries Unit at Stoke Mandeville is internationally acclaimed
so he really couldn't be in better hands.
Callum had a badly strained neck, but he got out of hospital that night
just in time for that roast dinner, reheated, of course.
You might think you've mastered police-speak when you know RTA means road traffic accident.
But that's just the start. There's also DORTA, a damage-only road traffic accident, and so on.
There are so many acronyms, the team here have a website dedicated to breaking the codes.
Jargon Buster is a computer tool that helps new recruits deal with police speak.
Charlotte is going to take us through some of those.
-You're not on a call or anything?
Up here we can see a list. There's a lot of them.
-So if we pick one. BIP.
-Burglary in progress.
Burglary in progress. Pick us another letter.
C. CHALET, there's a good one.
Here. That's for casualties, hazards, access to the location,
emergency vehicles and what type of incident it is.
That's really long. Let's have another letter.
D. DIC. What's DIC?
That's drunk in charge.
Drunk in charge. Any others?
Um, we've got POE, which is a point of entry,
MARAC, which is the multi-agency risk assessment committee.
How are you meant to know all these? Do you have to learn them as you work?
No, you pick it up. Essentially, you use it to communicate and record information quickly.
It makes our jobs a little easier.
But using this jargon buster on our intranet page makes it a lot easier.
-You pick it up over time.
-You pick it up.
I suppose some of them are used more than others.
So how would you say we've finished? How about OTL? Over to Louise!
Very good. Strokes are common, and the response they get from the emergency medical teams
is fast, thorough and well-practised.
We followed that rapid response treatment from a patient's front room
through to the hospital scanner.
It's lunch time, and an ambulance crew is rushing a patient from his home into their vehicle.
His symptoms are alarming but very familiar.
This is Laurie. His wife's come home and found him collapsed.
He's got considerable right-sided weakness.
He's unable to speak at present.
As soon as Jason gets Laurie on board the ambulance,
he carries out some more tests to confirm his thoughts
that this is a stroke.
I'll take your blood pressure.
Are you able to grip my hand with that hand?
Give my hands a really big squeeze for me.
Laurie can't make any movement with his right hand.
Jason phones through to put the hospital's stroke team on stand-by.
He's FAST positive. ETA is about five minutes.
FAST indicates facial droop and other symptoms of stroke.
Onboard too is Laurie's wife, Veronica.
She suspected the worst as soon as she saw her husband.
I returned about ten to one.
I could hear the TV. I said, "It's only me."
Then I saw him sat on the settee with his face drooped
and his arm down to one side and I knew straightaway it was a stroke.
So he's not spoken since you got home?
Laurie's distress and bewilderment is made all the worse
by the loss of speech.
Jason explains exactly what's happening.
Laurie, we're taking you into Bournemouth Hospital.
They'll have a look at you there. A doctor will assess you.
OK? I know it's a bit bumpy, but you're quite safe.
All right, Laurie. We're there now. We're just pulling into hospital.
Inside, a specialist team of consultants, registrars and nurses are waiting.
They're greeted by stroke research nurse Catherine Ovington.
We'll pop you on our trolley here and check your blood pressure, OK?
We'll talk about what happens next.
The first stage is to work out what kind of stroke he's had.
Laurence, it's looking like you've had a stroke.
That's causing this trouble, isn't it?
You need to know if a blood vessel in the brain has popped,
flooded an area with blood and damaged it.
Or whether it's the more common type, caused by a clot.
Both types of stroke are equally bad. They're just managed very differently.
The best time to treat a stroke is within one hour of it happening.
But in Laurie's case, nobody knows when this was
as he was alone in the house.
I left for work just after eight. He was going back to bed then.
-How was he looking? Was he talking?
-He was fine.
That was just after eight.
Laurie could have suffered his stroke up to five hours earlier.
It limits his treatment options.
His only hope now is taking part in a new drugs trial.
If it's the type of stroke caused by a clot, there's a licensed drug
to get rid of that clot, for certain people.
But it can only be given, that drug, within a certain time period
because then it becomes less effective.
The risks outweigh the benefits.
Now, that time has passed. We're past that time.
However, we are running a study around the world that involves a different clot-busting drug.
A different thrombolysis, where the time period is extended.
It's extended quite a few hours, and we're in that time period.
A scan will tell them which type of stroke he's had
and that will determine whether he's suitable for the drug trial.
It's under an hour since Veronica found her husband.
The results of the scan will be critical.
Later, we'll hear the results of that scan
and find out whether Laurie is suitable for the drug trial.
The entire Rawlings family are rushing Jade to their local hospital.
It's snowing outside and there's lots of traffic.
But babies don't care, and this one is not waiting.
All granny-to-be Tina can do is call 999.
You heard Gail, the call-taker on that phone call, sounding very calm.
The first thing you asked them to do was stop the car. Why's that?
We need them to stop the car so we can get the ambulance to them.
-Because they'd be driving to hospital and the ambulance would be following them?
-Yes, chasing them.
-Also, I guess it was important for you to know how far things had gone.
-Why did you need to know?
-So that I could give some clear instructions
as to what to do next.
You follow a script. What sort of things was it telling you to find out?
I need to find out how many minutes apart the contractions are.
Whether there's any part of the baby showing yet. That sort of thing.
Then you can pass on crucial information if the baby's coming quickly, as it seems it was.
-How could you tell it was quite close? The way they were acting?
-The contractions were fairly close, yes.
-So you had to give them some clear instructions.
Gail needs to ensure that the ambulance can find them, but also prepare the family for the birth.
Oh, my goodness. Well, Tina's husband, Richard, Jade's dad,
now takes over the phone call and follows Gail's advice.
Well, Richard is here, who actually delivered the baby.
And Jade. Introduce your son, would you?
-This is Caleb.
-How old is he now?
-And how was that for you?
I'm not surprised! You were amazing. Take us through it.
-You were on the way to hospital so you knew she was having the baby.
-So you stopped the car.
-Gail asked to see if there was anything showing, which there wasn't.
So I thought I'd get out the car.
Next there's banging on the window, "The head's showing!"
My wife was on the phone to Gail. She said, "Take over", and passed me the phone
-and it just went from there.
-It was down to you.
-What happened next?
Within minutes, Caleb was here. I was holding him in my hand.
And I dropped the phone and that's as much as I can remember.
Absolutely fabulous. I loved on the phone call you were saying, "She's here. No, he's here!"
-What was going on?
-I knew she was going to have a boy and I just got confused completely.
And there was a bit of an audience?
-Yeah, we parked outside a bus stop packed full of people!
Thank you very much and thanks for bringing him in.
I'll come back to you, if that's OK. Just checking what's going on on the phones.
Now, the cost of a motorway accident is considerable. The impact on individuals and their vehicles.
But it can also cost up to £10,000 per lane per hour to manage the incident
and any delays or diversions.
This next rescue caused major disruption to a busy intersection.
Late afternoon and there's been a collision at a very busy junction
where two motorways join together.
At least three vehicles involved, two lanes blocked.
Debris all over the place.
And it's the middle of the rush hour.
It's a matter of urgency to get it clear.
Police sergeant Wayne Voller is a very experienced traffic cop.
He's expert at handling the aftermath of road accidents
and the traffic chaos that often ensues.
There's certainly a mess here, surrounded by scattered debris.
The remains of a severely damaged Ford Focus lies in the middle lane.
A small Peugeot with a huge dent in the front is by the barrier.
And an articulated lorry with a blown tyre is on the hard shoulder.
The very first thing Wayne needs to know on arrival
is the condition of any casualties.
Have we got any serious injuries?
No serious. One potential neck injury, but not serious.
The fact that there's no serious injuries to the three drivers involved seems incredible.
I'm looking to open lane two if we can, but that's stuck there.
While PC Mark Fruin takes care of the investigation,
Wayne's priority is to get another lane open.
There are jams already several miles long.
If they don't act quickly, the whole of Portsmouth could become gridlocked.
See if it'll push, then, Wes.
First they tackle the Focus, the most badly damaged of all the vehicles.
In a minute. Hang on!
Right, hold it there, Wes, cos he has got the keys.
Its driver, Bob Knowles, was on his way home from work
when disaster struck.
As the two roads merge, I was in the left-hand lane.
I was aware from my peripheral vision that a large lorry,
an articulated lorry, was coming up on my right-hand side.
As we came alongside, suddenly he started verging into the left, encroaching on my lane.
I braked slightly, but he kept coming then he hit me. He caught my wing mirror, then my front wing
and he shunted me into the left-hand side crash barrier,
which I hit very hard because I must have been doing 60 at that point.
An almighty bang. Frightened the life out of me.
The lorry's erratic movements may be explained by a blow-out to one of its tyres.
Bob's fortunate to be walking around as his car has suffered four serious impacts.
The last came from the Peugeot as it followed behind.
Its driver is being treated for neck pain
and has been put on a spinal board as a precaution.
When you get a chance, I can get the road open.
The ambulance, I've asked them to move their vehicle.
If they move it into lane three, I can get two lanes open.
They also need to make the road safe by sweeping away any debris that could puncture further tyres.
With their patient on board, the ambulance transfers into lane three.
In under ten minutes, Wayne has helped get Portsmouth on the move again.
Wayne's now free to interview the lorry driver and find out what happened.
With the arrival of a recovery truck, there will soon be no sign left
that an accident ever happened here.
But the memory will remain with Bob for a long time.
Probably the most terrifying experience of my life.
When you impact something going at speed, there's a boom, and you feel yourself bouncing off.
Your hands are like this on the steering wheel and you've got no control at all.
Then suddenly your whole world spins around.
I can't think of any time where I was probably more scared.
The two cars involved are write-offs.
Thankfully, they are the only things to have suffered permanent damage after such a serious crash.
Modern-day car has a lot of impact-absorbing areas
which saved me from serious harm - or worse.
So I'm thankful for that. I was very lucky to walk out of it alive.
Still to come on Real Rescues: the young woman trapped in her boyfriend's new car.
The only way out is through the roof.
-Is she all right?
-Shaken, I think.
We've now got a convertible!
And the local Big Cat mystery.
Callers to the control room claim they've seen a large feline
prowling on the hill near us in Abingdon.
But what is it?
Stroke victims need rapid and sophisticated treatment.
If medical care gets to you in time,
there are drugs that can make an enormous difference to your recovery.
We saw paramedics called to the home of Laurie.
His wife had found him slumped on the sofa, unable to speak.
A CT scan is the next step in the rapid response specialist treatment Laurie is receiving in hospital.
It's only an hour since he was discovered at home,
and already his brain is being scanned for abnormalities which may have caused his stroke.
A scanner produces cross-sectioned images of his brain.
They're far more detailed than a normal x-ray.
If the doctors find a clot, he'll be eligible to take part in a new drug trial.
They're looking for a clot in a certain vessel in the brain.
And some things that need to be excluded which are quite complex
but particularly we're looking for a clot in one vessel.
All the images are being studied by consultant Dr Roger Patel.
He's found what he's looking for - the cause of Laurie's stroke.
It's as if we're looking from the top of his head down. It's highlighting the vessels.
On the right is a satisfactory artery that branches into peripheral branch arteries,
or M2 and M3-level vessels.
As you follow the vessel out on the normal side, it looks OK.
But on the affected side, if you try and follow that vessel out,
you see a prompt truncation point of that.
There should be an artery here with some branches into this part of the brain.
This clot is causing all the problems with the right-hand side of his body.
But the positive news is it means he is suitable to take part in the trial
of a new drug.
In a way, it breaks up the clot, but not in a dangerous way,
in a good way to let the blood supply back in
to save the area of brain that's saveable
to minimise disability.
But it means Laurie or his family have to make the decision very quickly.
The drug has to be given within the next 50 minutes.
The consultant, Owen Davis, leads the team. More tests must be carried out before he can give the drug.
All Veronica and their son, Stewart, can do is look on.
I knew he was in very good professional hands, and it was nice to have our son there
as support for me.
I just had to stand back and let them get on with what they knew best.
There's a flurry of activity as doctors and nurses double-check everything.
Close your eyes for me, sir.
Point to where I'm touching you.
Dr Davis tests Laurie's sensation in his right side.
He moves his left arm to show he can feel something.
It's an encouraging sign that some sensation is returning.
Stroke research nurse Catherine prepares the injection.
But as this is a trial, there are no guarantees that this will help Laurie.
I'm just going to reconstitute it and give the amount that they say,
which is 8.3 mls.
So I just have to add 10 mls of water to the ampule.
Mix it up...
..and give it to the patient.
We've got the special medicine for you. I'll keep a very close eye on you afterwards.
Laurie is looking very tired as Catherine administers the drug.
Veronica is still trying to find out if her husband can tell her when he collapsed.
Did you have long in bed this morning?
All the family can do now is hope that the drug trial will help disperse the clot
and aid his recovery.
Well, I just hope that everything will be back to where it was before
but time will tell, really.
Laurie will now be monitored closely in the resus room.
It could be some time before they know if the drug has helped him.
We'll look out for any signs of bleeding, any signs of drowsiness
that might mean neurological problems.
In which case we'll re-CT him.
Any bleeding we look out for, monitor his blood pressure and pulse.
Looking out for any kind of allergic reaction.
Watching his mouth, make sure he doesn't get short of breath.
And closely monitoring him for the next 24 hours.
I'll be here a lot this evening!
And Laurie is on the mend. It's a month since his stroke
and he's still in hospital but is improving by the day.
I have a story that will blow your mind, I'm sure.
This is PC Simon Towers, a wildlife crime officer.
And you might have heard that people think they've seen big cats and things in the wild,
and it's usually the kind of territory of people who think they've seen the Loch Ness monster.
You know what I mean! Turns out, it's pretty much true now!
-You're absolutely certain.
Earlier, we showed this cast. Where was this taken?
This cast was taken from about a 300-metre track that was found in a forest.
We got scenes of crime officers there because we didn't want to lose these tracks.
-It showed us there's a big cat out there.
-This is the pad, mid-foot.
The toes are here. See that now?
There's a photograph of what it actually looked like.
I don't know if you can see how clear that paw print is.
These paw prints actually appeared while there were people in the tree above?
There were some deer stalkers. They were looking to shoot a deer.
They'd gone up a couple of hours beforehand and came down.
They discovered these around the base of their tree and they'd seen nothing.
-Perhaps it's a hoaxer, or...
Why are you so certain?
Sometimes you get things like a hoax. A single print,
but we had 300 metres of continual print as if this had walked down a hill, round a pond,
-and just disappeared into the forest.
-Have you seen one?
-I've seen the back end of one.
-Definitely seen one?
-The back end of one.
How are they here?
There are lots of theories. The Dangerous Wild Animals Act '76 came in.
People could keep a wild cat at home, a tiger or whatever,
-and some could have been released into the wild.
-They're breeding, then?
-Any signs of breeding?
-We've had a report of a mother and cub over the years.
-And evidence of a mother and cub.
-What sort of cat are we talking about?
-Like a puma.
That's confirmed? And that footprint's been identified?
-Identified by a Home Office expert.
-Should we be frightened?
-No, not at all.
-They just feed on rabbits and things?
-And carcases, deers and things like that.
-Fascinating stuff. Absolutely amazing, it's confirmed now. Thank you.
Now, a young couple who went out shopping and got more than they bargained for!
There's been a crash on a busy city centre road.
A 21-year-old woman is trapped inside a car
and the fire-fighters of White Watch, led by Sean Cheeseman,
have been called in to help get her out.
-Mate, can you give me what you need from us?
-We need to take the roof off to get her out.
OK. Start getting all the stuff over here. Put it here so it's out of the road. Roof removal.
The car was hit from behind and Charlotte is feeling pain in her neck.
It's also started to spread down her back.
There's a chance she has spinal injuries.
Any attempt to move her from the passenger seat
could twist her back and make matters far worse.
Instead, they'll need to cut off the roof so she can be lifted out.
One person trapped in car. Extrication in progress.
Paramedic Fran Ango is inside the car, holding Charlotte's head still
and keeping her calm.
I'm Fran, a paramedic.
We've got suspected spinal injuries.
-And lower back pain.
It's all precautionary. She's got pain in her head as well.
OK, that's fine.
-Have you got head protection and all that?
-I have in my car.
We'll just get set up and we'll let you know how it's going.
Boyfriend Mark was driving when the accident happened.
But he's escaped injury.
He's only had the car a few weeks. It looks like he won't have it much longer.
Fran the paramedic is in the back. I've put some head gear on him.
Come on, let's get this going.
Because this is a modern car, the fire crew know it'll be fitted with an array of safety devices.
They're useful in a crash but now they could be a hazard to those inside.
Internal I've got airbags that haven't deployed.
And I've got any other airbag systems cos this is quite a new motor
with any of the restraints around the top.
But all cars are different, and the more information they can get, the better.
Excuse me, sir. Can I ask a question about the car?
SRS airbag systems. They're in the pillars?
-It's got it everywhere.
It's designed that you can roll it and walk away from it.
We'll have to slide the board in. She's got lower back...
We'll have to cut as low as possible.
We'll go for a lot of protection in the front there.
We'll cut the furthest one first and see what we end up with.
They put in boards to protect Charlotte and Fran
just in case the airbags go off.
The heavy cutting equipment is very loud and it's right next to Charlotte's head.
It's a frightening experience, but Fran is there to reassure her.
Once they're through the final post, the roof can be lifted right off.
The way is clear to slide a long board in behind Charlotte.
Once she's secured to the board, it'll keep her spine in a fixed position
so she can be moved without danger.
Now that Charlotte's safely out,
Mark starts worrying about his new car, as well as his girlfriend.
-Is she all right?
-Shaken, I think.
We've now got a convertible!
-That's it. Thank you.
Mark will travel with Charlotte to A&E where she'll be thoroughly checked over
to assess her injuries.
Charlotte suffered whiplash injuries and was off work for three weeks.
Mark now has a new car to replace his previous pride and joy.
Most young boys dream of flying in a helicopter, and a few old dads, too!
But you wouldn't want to break your arm to do it.
The Thames Valley and Chiltern air ambulance
has been sent out to the small village of Southmoor after a boy's had a nasty fall off a trampoline.
Because of the layout of the houses,
pilot Al Gasparo has had to land 200 yards away.
Dr Simon Brown and paramedic Paul Jeffries
are picked up by a helpful next-door-neighbour who ferries them to the garden
where the young casualty is.
Fast-response paramedic Lucy Hawthorne is already with six-year-old Will
and his dad.
They were playing a game, jumping in and out of the trampoline.
As he came out, he's gone down and put his arm out to save himself.
-It looks like a lower arm fracture.
-Break in his arm.
A good distal pulse.
He's had a lot of Entonox which enabled me to splint it.
He's quite comfortable now.
OK. How much is it hurting now?
Will's game of bouncy-bouncy ended with a big bang
when he fell down the trampoline steps.
He has what's known as a swan's neck fracture,
so called because of the shape it forces the arm into.
Lucy has already put a splint on to stabilise the break
and ease his pain.
-Is he allergic to anything that you know of?
-Fur? No medication.
How does your breathing feel at the moment?
-Quite good. OK.
-Can you wiggle your toes?
This hand works fine? Can you wiggle the other fingers gently?
The poorly ones. That's fine. OK.
It looks like he's broken the small bones in his left forearm.
He's had that splint in using Entonox gas in order to ease the pain.
What we'll do now is give him some Oramorph, a morphine solution
which over the next 20 minutes, half an hour will make him more comfortable
so that by the time we get to hospital and x-ray it,
he'll be more able to have that done.
We'll make you comfy in a minute, eh?
Put your head back now and relax.
Will's being brave at the moment and Simon hopes some painkiller will keep him that way
as they have to move him shortly.
Will, this is some medicine.
I'll squirt it in and you swallow it.
I don't know what it tastes like. Swallow that.
Here's some more. What does it taste like?
Swallow that bit down.
And a bit more to come.
So no school Monday. Is that good news or bad news?
-Good news? No, surely not!
How's the pain? Is it a real "owwy" pain?
Or is it just a little bit sore?
-A bit sore.
-But it's not "owwy" any more, is it?
As he clutches on to his favourite cuddly toy,
the time has come to get Will up.
Stand yourself up first. Up you come. Well done.
-Are you happy carrying him?
-I'll carry him.
The arm supports itself, so just carry him as you'd normally do.
Just pick him up, whatever you find easiest.
One, two, three, up. That's good.
Jumping up in the air has gone badly wrong for Will.
But to get him fixed, they'll have to take to the skies.
So this is going to slide in there.
OK? Just keep your arms in and we'll slide you in. See Dad?
Dad's coming with you.
It'll take barely five minutes to get to John Radcliffe Hospital in Oxford.
-This is good, isn't it, a helicopter ride?
What do you think about flying in a helicopter, Will? Is it really good?
-I think Dad's enjoying it as much as you!
It's a fantastic view up here.
Shame he had to break an arm to see it,
but a great luxury limousine service.
Thank you very much indeed.
After all the airborne excitement,
Will's travels are set to continue as a road ambulance will transfer him to the A&E department.
A helicopter and an ambulance!
Probably be getting a hospital ship next!
Are you feeling all right, mate? How's your arm?
-Does it hurt?
-Not too much.
-Not too much.
Good. Say goodbye to the helicopter.
He's stayed remarkably calm throughout, and now on the small wheels of the stretcher,
Will's journey is at an end.
He'll have a series of x-rays so doctors can determine how badly he's broken his arm.
Will did have a few days off school but has enjoyed retelling the story of his helicopter ride many times!
Here's an interesting story. Zena, how's it going?
-Very well, thanks.
-You had a call in.
Yeah, I had a 999 call on the radio. It came through as a burglary in progress.
The call-taker was keeping the member of the public on the line
and they were adamant there was someone breaking in to their garden.
The updates were coming in saying there was banging and crashing at the side gate.
I had units making to the scene.
Further updates were saying they were now at the bottom of the garden.
She didn't have any security lights to see what was going on,
but could hear the banging and crashing. We got units there. They could hear the noise.
They shone their torches over the fence and it appeared that it was the rabbit hutch
banging against the shed at the bottom of the garden
and she thought she had two girl rabbits, but it was a boy and a girl getting a bit frisky in spring!
Birds do it. Bees do it. It seems rabbits do it, too! Louise?
You couldn't make it up! Simon, I heard you and Nick talking about the puma.
I'm concerned. I've got children. What about children running round?
No, I don't have any issues at all with that.
It's very safe. All wild animals will just want to get away.
You'd have to go quite a long way into the wild, deep into the woods
-to come across one.
-Good to know!
-We'll have more exciting stories on Real Rescues soon.
Subtitles by Red Bee Media Ltd
A grandmother has to make a 999 call as her daughter gives birth in the back of the car and a police officer has proof that a big cat is at large on his patch.