Episode 18 Real Rescues


Episode 18

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On Real Rescues, a paraglider crash-lands high in a tree canopy.

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He may be seriously injured, but finding him is a real problem.

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The emergency doctors are called to a teenager fighting for his life after being stabbed with a sword.

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Zak, just relax. We'll just try and stop the bleeding, Zak.

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Welcome to Real Rescues from the police headquarters in Lewes.

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Today, we'll see the work of all the emergency services across the UK.

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And the first rescue today involves three of those emergency services.

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A trainee paraglider loses contact with his instructor

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and crashes into a tree. This is the 999 call that launched a highly specialised rescue in West Sussex.

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After some careful map-reading, rescuers made it to the stranded paraglider

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and this is the scene that greeted them - the paraglider's canopy draped over the tree

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and a man dangling 60 feet up.

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He's only a couple of inches up now. He's here. It's Bjorn and the man who helped get him down, Neil.

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First, I've got to take you a step back. You'd been doing a bit of training to be a paraglider.

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So, sixth, seventh time you'd been up in the air?

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Yeah, about seven days, I mean, roughly seven days.

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OK, so you go off and you lose contact with the instructor.

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When did the moment strike you that you thought, "I've lost radio and I'm going in the wrong direction"?

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I was kind of making my way to the right and then seeing the trees, ultimately,

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I kind of knew I was losing speed and losing speed means that you're going to stall, ultimately.

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Seeing the trees and then obviously thinking, "OK, well, I can try and make it over the trees

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"or I can try and collapse myself into the trees and then hopefully, it snags,

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"and I'll be able to walk away from it."

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For someone who's relatively inexperienced, this is a big decision to make.

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-You either hit the floor hard or you use the tree to help you. Were you petrified?

-Yeah.

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Obviously, saying that, yes, I was.

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It's a decision that you've got to make.

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It's something that you take in when you start the course.

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You know that it's not the safest sport in the world.

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Luckily, I was able to make that decision. I didn't freeze.

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I just didn't do anything. I made the decision to collapse myself into the trees.

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And that, ultimately, maybe saved my life.

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So you went into the tree. You're now wedged in.

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You start screaming and shouting. Did you see anybody around?

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I heard a lady. She was saying she was calling the rescue services.

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That was trying to pinpoint where I was because nobody could really see where I was at that stage.

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So you're stuck in the tree, you're in a bit of pain. You turn up.

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-You're the right man for the job because before your present job, what were you?

-I was a tree surgeon.

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The perfect man to turn up and you see him wedged in.

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I'm thinking, "Can't you just cut him out?"

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Cut all the branches down and let him drop down to the earth - was that not an option?

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Not at all. First, we have to make sure that Bjorn is uninjured

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and safe where he is. We'd never think about cutting him down from there

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because although he's got a canopy on and theoretically a reserve chute,

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we couldn't guarantee that would keep him safe on the way down,

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so we're then looking at rope-based methods of getting him down.

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A coastguard helicopter was on stand-by. They had already had a look at the situation

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and said that if we absolutely needed them to, they may be able to come in and get him,

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but there were good reasons why they'd prefer not to.

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We then have Plan A, Plan B. Always have a Plan B.

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-And Plan A was quite complicated because of the type of tree? Was it an ash tree?

-It was.

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Where they're growing in the forest, they grow very quickly, very tall and very thin,

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so Bjorn had managed to pick one of the tallest, thinnest trees

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and ashwood is very snappy indeed when it's that thin,

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so we had to think through how we were going to wriggle the ropes to get him down safely.

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-But you did it successfully.

-Yeah.

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The big question is, Bjorn, have you been back up in the air?

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No, I have not, but I do have plans to get back into the air, yes.

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OK. What does the wife think?

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Not really happy. She wasn't happy on the day and I'm not sure she's not happy still.

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It's a tough situation, but we'll get through it.

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-Neil, thank you very much for coming in.

-A pleasure.

-And Bjorn, stay safe.

-Thank you.

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The emergency services have to deal with all sorts of incidents.

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Unfortunately, some of them can be violent and life-threatening and not just for the victims.

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Emergency volunteer doctors Rob Dawes and Phil Hyde are heading

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into one of Portsmouth's more deprived areas.

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Well, we're off to an address in Portsmouth

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where somebody has allegedly been stabbed in the neck.

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There's a guy still at scene wielding a sword,

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so we'll make sure that the police are well in attendance before we get there.

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If someone's been hit in the neck with a sword,

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then they can bleed and, in addition, it can hurt their windpipe.

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So those are the two first things we'll be interested in.

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They find the wounded 18-year-old man Zak lying in a driveway.

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Ambulance medics are frantically working on him and update Rob.

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-Where's the knife?

-Over there, mate, by the police.

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There's been a fight. Zak's attacker has fled the scene.

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In the background, police have moved to one side a throng of residents, friends and family.

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-Shall we just have a look at it?

-Yeah.

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-If we hold his neck...

-If I hold his neck, can you just undo that?

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The blade used on Zak is lying in the street.

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The force of the blow into his neck caused it to break away from the handle. He pulled the knife out

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and then realised he was in serious trouble.

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He's got quite a high heart rate.

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-Nice and still.

-Well done.

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The wound is deep and continues to bleed.

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I'm sorry. It's because it's bleeding. I'm just pushing on it.

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The effect of the alcohol combined with pain, shock and adrenaline is making Zak extremely agitated.

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I think it's still leaking out the side. I don't think you can see down there.

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-Bottom left corner.

-I'll just get a bit of gauze.

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To stem the bleeding, Rob grabs from his bag a special gauze dressing used by the military

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in battlefield medicine.

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Coated with special granules that speed up the blood-clotting process, he hopes it will plug the wound.

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You've got two doctors here and half the ambulance service.

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-All right?

-That's good.

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They pack the dressing several centimetres deep into the cut.

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All right, Zak, just relax, all right?

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SCREAMS

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Though the wound has been bleeding a lot, Zak is lucky the blade has gone through veins,

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rather than a major artery, otherwise his blood loss could have been catastrophic.

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But there's another worry.

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-He's got a deficit here.

-Has he?

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He's got reduced grip, left hand, weird sensations in his fingers.

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-Can you move that arm for me, mate?

-He is struggling.

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-Can you move your right arm?

-Left leg is fine.

-Squeeze my fingers for me, Zak. There you go.

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Squeeze me. Try and hurt me. Do that for me. Go on. Try and hurt...

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-Squeeze as hard as you can. Definite reduction.

-Fair enough.

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ZAK SCREAMS

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Rob and Phil fear the knife has pierced Zak's brachial plexus,

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a cluster of nerves that control movement of the arm and hand.

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So he's got quite a nasty stab wound to zone one of his neck.

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And what we need to do is, um...

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He's got a neurological deficit on the left. Probably hit his brachial plexus.

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He's bleeding a lot, so we had to pack that with that haemostatic dressing.

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Even though there's a major hospital in Portsmouth,

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Phil and Rob know there's a specialist cardiothoracic unit in neighbouring Southampton.

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Ambulance crew member Keith explains to Zak's anxious mum Carol.

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A 30-minute journey later, they're at Southampton General Hospital's emergency department.

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Zak is taken straight into the resus department where a team of doctors await him.

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He's been stabbed on the left-hand side of his neck with about a six-inch blade.

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Rob's got a picture on his phone.

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-He pulled it out.

-He did?

-Yeah.

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Phil carefully runs through every aspect of Zak's condition,

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-so the hospital doctors can treat him efficiently.

-Brilliant.

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- It's gone about four inches. - Of penetration.

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-Four inches of penetration?

-Yeah.

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OK, stay with us.

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Loads of people all looking after you. Is that OK?

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They're just going to do a chest X-ray now

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and he'll be taken up to Theatre for an exploratory operation just to see where the tract is.

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In Theatre, surgeons will clean out Zak's wound

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and assess the full extent of any nerve damage he may have suffered.

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Zak's wound had to be packed and he was treated as an out-patient for several weeks.

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Four men were arrested after the attack, but were later released.

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I want to talk about that type of incident to Deirdre Dunbar, a BASICS doctor.

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You've been involved in those type of incidents. How important in that extremely volatile situation

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is how the patient is and how calm they are?

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As you can see from the footage, there are a lot of the residents,

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it's out in the open

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and Zak himself is quite agitated.

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He's angry, he's already pulled the blade out.

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It's important that he's kept calm and he's kept relatively pain-free

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because his symptoms will impact upon those round about him -

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his friends, his family, if they're still present.

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And what you would hope to do as a doctor

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is to ensure that the patient was kept reassured, calm and his pain relieved.

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-And that really can have an impact on the whole crowd?

-Exactly, yes.

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If he's very agitated, he's angry, if he's screaming in pain,

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you can imagine what effect that's going to have on perhaps friends, his relatives

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who are witnessing his suffering.

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-And more pressure on you because they'll say, "Can you do something?"

-That's right.

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Talk about the fact that he pulled the blade out. That's not the best thing to do at all, is it?

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It's not, but understandable if you've got a knife in your neck.

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This was a six-inch blade. Ideally, Zak should have left it in place,

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so that it can then be removed in a very controlled environment in the hospital.

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The potential for damage from that blade in the neck is enormous.

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There's very critical structures, arteries, veins, nerves,

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not to mention the lungs,

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so it was difficult for Phil and Rob to be able to assess at what angle the blade had gone in,

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so the take-home message is if you do get a penetrating wound, leave it...

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If you're impaled, a knife or whatever it is, leave it in place,

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because they can X-ray it and see where it is.

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They can identify the tract and it can be removed with...control.

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-Very good advice. Thank you very much.

-Thank you.

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Still to come on Real Rescues, the terrifying ordeal of 12-year-old Kye.

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And I'm going to be thrown into the deep end

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as I take part in a search and rescue exercise on the Solent.

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It's a sunny day. You're having a great time with your mates and you try a little rock-climbing.

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It's all fine until you get stuck and the tide is coming in.

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That happened to 12-year-old Kye. Luckily, his friend Lewis knew what to do. He called the coastguard.

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I'm delighted to say that we have everybody involved in that here.

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We've got Kye, Lewis, Justin as well who was on the end of the phone.

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Lewis, you did a fabulous job. Well done. Describe what you could see

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from the top of the cliff, the position that Kye was in.

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He was stuck in some rocks and he needed help.

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Kye, what was it like for you? Was the sea coming up?

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It was coming up a bit and the current was kind of strong.

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-You couldn't go up or down?

-No.

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-I couldn't go up or down because my foot was stuck as well.

-OK.

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Lewis, how did you know to call the coastguard?

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Because we were on the coast of Devon,

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so it was pretty hard to get a fire engine out to you, so the coastguard was the easiest option.

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Absolutely brilliant, you are. Also, you were really clever.

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Were you tempted to try and rescue him yourself? What did you think?

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No, it's better one person gets stuck than putting someone else in danger.

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I wish everybody knew this! Wouldn't you? He was fantastic, wasn't he?

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It would make our job a lot easier if everybody kept as calm

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and cool-thinking as Lewis was.

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But potentially a really dangerous situation. They followed procedure and did everything right?

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It was fantastic. It was textbook. He kept calm, he communicated very well.

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He relayed the information and the instructions that we gave very succinctly

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and as the tape showed, it was good thinking and good control.

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In that phone call, you were repeating everything. Why do you do that?

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To confirm that the information is correct with the person on the end of the phone,

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so my colleagues in the operations room can also get the information.

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-They are sending out resources while the phone call is going on?

-Yeah.

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While the casualty is on the phone, my colleagues task helicopters, lifeboats and the coastguard teams.

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The helicopter came in and rescued you. How did the helicopter find where you were, Lewis?

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How did you manage to do that?

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I got another person that was on the cliff to wave my jacket that I had.

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He actually tried putting it on, but I told him to wave it instead.

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-So I got him to wave it, then I pointed to Kye who was stuck down in the...

-OK.

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Kye, were you scared when you were on the cliff or when the helicopter came?

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The most scary part was when the helicopter came because it was getting more and more windy.

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And I lost my grip.

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-Did you? For one of your hands?

-Yeah.

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-You nearly slipped then?

-Yeah.

-What about you when the helicopter came? There's a big down-draught.

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Yeah, I started slipping, but I managed to get to the top, so when he was winched, I could meet him there.

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-What was that like? Quite glad to be back on the ground?

-Yeah.

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- Your legs felt like jelly. - Yeah, kind of.

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Did they? What did you do? Did you have to sit down?

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As soon as I got home, I sat down, yeah.

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There were the coastguard's people there taking our name and information and stuff like that.

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Were you a bit shaky? It must have been frightening for you.

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Yeah, it was a bit scary. I've never done anything like that before.

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You did the most fantastic job. You've returned the favour, Kye.

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-You've helped Lewis as well since then, have you?

-Yeah.

-What did you do?

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We were playing around. Usually, on the path, the water, when the tide is in a little, it splashes up.

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We were playing around and the tide was in quite a bit and Lewis was playing around in this boat bit

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where the boats come up, and he slipped and he said, "Kye, grab my hand," so I got his hand.

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-So is it all equal now?

-Yeah.

-Fantastic. Well done. Thank you.

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And a good job done by all, really. Lewis, fantastic. Well done.

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-Thanks for coming to see us.

-Thank you.

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Kye's ordeal ended in a winch and a chopper ride. It's all high octane stuff as Chris has been finding out.

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'It's a chilly day in the Solent and I'm acting as guinea pig in a coastguard exercise.

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'Last year, coastguard helicopters responded to just short of 700 calls for help,

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'often in the most severe weather, so it's vital they carry out exercises like this

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'to keep their considerable skills sharp.'

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If I was in ordinary clothes and I'd just fallen off the side of a boat and I'd been left there on my own,

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how long would I survive?

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Hypothermia kicks in after about 20 or 30 minutes.

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The core temperature has to drop quite substantially

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for you to get hypothermia,

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but if you fall into cold water, there's a natural gasp reaction when you go in and you swallow water

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and that can set panic in and you can last minutes.

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So the thing is, if you do get yourself in that situation, just calm down, relax

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and get yourself into a nice, tight ball to conserve all your body heat.

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-Today, you've got a helmet on where you lose a lot of heat, especially in windy, wet conditions.

-Yeah.

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I'll be all right.

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-The helicopter will be on its way soon, won't it?

-No problems.

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It's freezing.

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'Your position is good.

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-'You can put Chris in the water when you're ready. Over.'

-Roger.

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-Do you want to go over the stern, Chris?

-Yeah, I'll go in the water then.

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-It's been nice knowing you(!)

-Yeah!

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Here we go. I'm just about to get into the Solent.

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I've got my flare.

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See you later.

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Yeah.

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Right, OK.

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So I'm now going to...

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Right.

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And hopefully, they'll be able to see me.

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I have to say...

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I'm pretty relieved to be seeing this right now because I am freezing.

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Wow, look at that!

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I can't believe I'm going in there. Whoo!

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Get hold of me here.

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Hand on my hat. Stand by my side.

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OK, here we go.

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Oh, my goodness!

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Aaagh!

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Wow!

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Out of the water. Thank goodness for that!

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I'm being pulled into the helicopter now.

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The wind is so strong!

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I'm in.

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I didn't sound very brave, did I?

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The crew checked me out once I was on board and took me back to their helicopter base on the south coast.

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I am down on terra firma, so I'm very, very pleased.

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How was that for a rescue? Pretty straightforward?

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Yeah, about as straightforward as it could be. You climbed in the strop.

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-That was good news for me.

-Let's go through it again.

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The first thing that struck me, I felt very lonely in the water, and you seemed for ever to get to me.

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I saw you and thought, "I'm going to be out of the water in a minute," then you stopped and hovered.

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-What was going on?

-Well, there's a few things for us to organise.

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We've got to hover and make sure that everything is right in the aircraft.

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We can't rush in and winch you out. You would be in the downwash. It would be awful.

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And the other feeling which I got, which you'll probably understand,

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is he turned from being a really friendly person into this scary face as soon as he arrived.

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-There was no messing. You just grabbed hold of me. People must panic when you finally arrive.

-Yes.

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You have to just take charge. They don't know what's expected of them.

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They don't know I'm going to throw a strop over their shoulders.

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I can't explain it because of the noise and the rotors,

0:24:310:24:34

so it's just a case of grabbing hold of them, get them out of the water and get them into safety.

0:24:340:24:40

Oh, my goodness! Aaagh!

0:24:400:24:42

You've got to make sure they don't pull you under with them, so a firm grip of them, get them stropped

0:24:420:24:48

and get up to the aircraft.

0:24:480:24:51

Come over here, Don. This is the man who was in charge of the cable.

0:24:510:24:55

There must be a very trusting relationship between you two, right?

0:24:550:25:00

-I think so. We need that, don't we?

-Yeah, it's got to be there.

0:25:000:25:03

My life's in Don's hands when I'm down there,

0:25:030:25:06

so I'm trusting Don to get it right, with the crew at the front as well.

0:25:060:25:10

But yeah, Don's got the difficult job.

0:25:100:25:13

Then as soon as the man or the woman is thrown in here, made safe,

0:25:130:25:17

then you're a paramedic, you kick into action?

0:25:170:25:20

-Simon's a paramedic.

-Right.

-I have medical skills.

0:25:200:25:24

Together we can work on a casualty

0:25:240:25:26

if any medical intervention is required.

0:25:260:25:29

On today's exercise, my job is to guide the aircraft over the top

0:25:290:25:33

and get Simon or the winchman safely to the person in the water or on a boat or on a cliff or anywhere.

0:25:330:25:39

What are the worst conditions for your role? Is it windy conditions, choppy conditions?

0:25:390:25:45

What makes your job so difficult?

0:25:450:25:47

Picking people out of the water like today, today's a good day.

0:25:470:25:50

Wind is OK because the downwash that Simon mentioned earlier on

0:25:500:25:54

is blown behind where you're being winched from, so you're not getting blasted by the water.

0:25:540:26:00

-So, wind is good.

-But if you're out in the middle of the sea and it's very choppy and windy,

0:26:000:26:05

it can be very difficult because he'll go 50 feet under, then 50 feet up in the air?

0:26:050:26:10

If you've got big waves, one minute he's up in the air, the next minute, he's in the waves,

0:26:100:26:16

so there is the optimum amount of wind where it becomes more difficult.

0:26:160:26:20

It was lovely to see you in the chopper and I did want to give you both a cuddle when I got up here,

0:26:200:26:26

but you thrust me in that chair and belted me in as professionally as you normally do.

0:26:260:26:31

-Thank you for rescuing me.

-No problem. Thank you.

-Thank you.

0:26:310:26:35

We saw earlier how a paraglider crashed into trees at a remote location.

0:26:370:26:42

A helpful family tried to guide the call handler to the exact place where the casualty was stuck,

0:26:420:26:48

but pinpointing the spot proved harder than expected.

0:26:480:26:51

If you're trying to find a casualty, mobile phones can be extremely useful.

0:27:020:27:07

James can tell me all about that. This is an example you've got from today. Somebody called on a mobile.

0:27:070:27:13

-You can tell where she is?

-We use the mobile phone they call in from

0:27:130:27:17

and using the system we have available to us,

0:27:170:27:19

we click on their mobile number which is linked in.

0:27:190:27:23

It gives us a rough location of where their mobile is.

0:27:230:27:26

It gives us a circle and in the centre of that is a mast

0:27:260:27:29

and somewhere within that circle, their mobile phone is located.

0:27:290:27:33

That's pretty useful and you can find out if there are any police officers in the vicinity, can you?

0:27:330:27:39

Yeah, we also have built into the mapping system our resources.

0:27:390:27:43

-All the cars have GPS in them and that shows...

-There is one there.

-..within the circle at the moment.

0:27:430:27:49

That's quite a wide area. If it's a high-scale emergency, you can do something else using three mobiles?

0:27:490:27:55

We can use triangulation. Our force command unit would do that.

0:27:550:27:59

-They isolate three phone masts...

-Yes.

0:27:590:28:01

And using the mobile phone signal,

0:28:010:28:04

they can bring the area that the mobile phone's within very close

0:28:040:28:08

and we used that, for example, when we traced a wanted man. We used his mobile phone signal.

0:28:080:28:13

So his actual, own mobile phone and you were able to catch him because of that?

0:28:130:28:18

We brought the area he could have been in right down, made it very small to a couple of streets

0:28:180:28:24

and we found him in the location.

0:28:240:28:26

-That's very clever.

-Yeah.

-Thank you.

0:28:260:28:28

In a farmer's field in the grounds of a country house,

0:28:340:28:37

a very elderly Welsh cob has collapsed on top of the fallen branch of a tree.

0:28:370:28:43

With Maya is her anxious owner, Jane Price.

0:28:430:28:47

Well, Maya is 31

0:28:480:28:50

and in human terms,

0:28:500:28:52

that's probably about 90 years old, so she's a very, very old lady.

0:28:520:28:56

We've had her for a long time, nearly 25 years. We go back a long way.

0:28:560:29:02

We've had a lot of fun with her over the years, so you've got to remember those moments

0:29:020:29:07

when you see them like that and you think that that's the end for your horse,

0:29:070:29:12

so you hold on to those memories.

0:29:120:29:14

Vet Lucy Stamp's first job is to give Maya a pain-killing injection.

0:29:140:29:18

She and animal rescue specialist Buster Brown are confident the horse will survive a rescue attempt.

0:29:180:29:25

Buster's helmet camera is filming their work.

0:29:250:29:28

My concern was the horse was laying on wood that was sticking into it, so we weren't able

0:29:280:29:35

to move the horse straight away. We had to clear the debris

0:29:350:29:38

and ascertain that the animal wasn't injured before starting to move her.

0:29:380:29:43

Using a saw, Buster cuts away the other branches, so they can pull Maya clear.

0:29:430:29:48

Extra muscle has arrived in the shape of Eastleigh fire crew.

0:29:490:29:53

Good timing, fellas.

0:29:540:29:56

I just want to pull this horse off this stump if we can. Ready, one, two, three...

0:29:560:30:02

-That's it.

-That's fine.

0:30:040:30:06

The only way to see if Maya has suffered serious injuries is to turn her over on to her other side.

0:30:070:30:13

One, two, three, go.

0:30:130:30:16

Keep going, keep going.

0:30:160:30:18

Just keep going.

0:30:180:30:20

Let go. OK.

0:30:210:30:23

When we first turned her over,

0:30:230:30:25

we were worried that she'd been impaled on the branch that she was lying across

0:30:250:30:30

and the first thing we saw was the skin hadn't broken.

0:30:300:30:35

They're taking it very slowly.

0:30:350:30:38

A horse of this age has to be allowed to rest between each stage of the rescue.

0:30:380:30:42

I stroked her a lot because I thought that this was my last time that I was going to be with her.

0:30:420:30:48

And she was responding very well to me being around which was comforting for both of us at that time.

0:30:480:30:55

-Do you want to pull her forward or just roll her as she is?

-Yeah. They get very tired.

0:30:550:31:00

Now the painkillers have kicked in, the hope is Maya will power herself up

0:31:010:31:06

if the fire crews can get her on to her stomach.

0:31:060:31:09

It was very upsetting to see because she soon crashed back down again.

0:31:110:31:16

And at that moment, I was beginning to think...

0:31:160:31:20

Well, I was thinking again that she wasn't going to make it.

0:31:200:31:25

We allowed it to rest and hoped that it would power up on its own.

0:31:250:31:29

Unfortunately, it was too exhausted and with the sedation, it wasn't able to do so.

0:31:290:31:33

But they're not giving up on Maya.

0:31:330:31:36

Buster has called in the animal rescue team from Lyndhurst with their specialist sling.

0:31:360:31:41

Local farmer Joe Phillips is going to use his tractor as a crane.

0:31:410:31:46

Go on, let's pull. Two of you on that strop there.

0:31:500:31:54

-Using a brace, the sling is pulled under the stricken horse...

-A little bit more. That'll do you.

0:31:540:31:59

And the tractor is brought into position.

0:31:590:32:03

Up you go.

0:32:030:32:05

With the sling in place, gradually, they lift Maya and she's responding.

0:32:050:32:11

If she couldn't stand up following that, then she would have been put down,

0:32:120:32:17

so that was her chance to carry on.

0:32:170:32:20

They lower the horse. The test now is whether this ageing cob can take her own weight.

0:32:200:32:26

With her legs straightened and hooves touching the ground, all the signs are good.

0:32:260:32:31

Once we got it on its feet, it perked up, its head came up, its ears got more alert.

0:32:310:32:36

It started looking about itself which is a good sign that it's coming into recovery.

0:32:360:32:42

It's standing up, which is what it's normally able to do and we knew it would make it.

0:32:420:32:48

Eventually, she managed to take her weight,

0:32:480:32:51

so she just stood there for a while

0:32:510:32:54

while all her circulation got back to normal again and she felt more confident that she could stand.

0:32:540:33:00

After 15 minutes of standing, Maya does start to move,

0:33:000:33:04

but Jane knows there's a long recovery ahead for her beloved horse.

0:33:040:33:08

It becomes a case of animal welfare

0:33:100:33:13

and what's best for her.

0:33:130:33:15

She's a large animal and if she's in extreme amounts of pain, then it would be cruel to keep her going,

0:33:150:33:21

but at the moment, she's OK and I'm very carefully monitoring it with the vet,

0:33:210:33:27

so fingers crossed, she'll make it now.

0:33:270:33:31

I want to talk to Elizabeth about a call that she took from a distressed old lady.

0:33:340:33:39

-You didn't quite understand what was going on at first.

-That's right.

0:33:390:33:43

Essentially, I got a call from the operator with a "no request".

0:33:430:33:47

That means they haven't requested a particular service.

0:33:470:33:50

-You didn't know what it was about?

-No. She sounded quite distressed.

0:33:500:33:54

I could hear an alarm going off in the background.

0:33:540:33:57

I was trying to establish why she was ringing, about the alarm, what the alarm was,

0:33:570:34:02

whether it was a burglar alarm or a smoke alarm.

0:34:020:34:05

It turned out that she was calling because the alarm was going off and she couldn't get out of her door.

0:34:050:34:11

-The smoke alarm?

-Yeah.

0:34:110:34:13

I was trying to establish whether the smoke was coming from within her room,

0:34:130:34:18

whether there was a fire within her house or the flat,

0:34:180:34:21

and she was just not being able to give me very much information.

0:34:210:34:25

-She said she was close to collapsing?

-She was, yeah.

-Aw!

0:34:250:34:29

So it turned out that there was a smoke alarm going off,

0:34:290:34:32

so I managed to understand what was going on and just reassure her that we could get her some help.

0:34:320:34:38

-You could tell her because you could see on CCTV where the fire brigade were?

-Yeah.

0:34:380:34:43

With my system, I could tell her when the police were en route and where they were

0:34:430:34:48

and then managed to let her know that the fire brigade were literally en route to her to help her

0:34:480:34:54

and I was just reassuring her and trying to keep her calm.

0:34:540:34:58

-You could see on CCTV the fire engines?

-I could see all the lights and hear the sirens during the call.

0:34:580:35:04

-Then they managed to get her out? They had to get her out of the window?

-That's right.

0:35:040:35:09

Because her door wouldn't open, purely because of the smoke,

0:35:090:35:13

they managed to extract her through the window.

0:35:130:35:16

You've been given this departmental congratulations. "There's no doubt

0:35:160:35:20

"that Elizabeth's actions assisted in the successful rescue of this elderly lady." Lovely.

0:35:200:35:25

Yes, a nice end to the story, really,

0:35:250:35:27

and I was glad that she was able to get out the...

0:35:270:35:31

-Absolutely. Thanks to you.

-Yeah.

-Thanks, Elizabeth.

-That's OK.

0:35:310:35:34

And we'd give her a Real Rescues badge, if we had one.

0:35:340:35:37

When Bunty made her usual call to her brother Eddie, she realised something was wrong.

0:35:370:35:42

His speech was slurred and he was difficult to understand. She then called 999.

0:35:420:35:47

SIREN WAILS

0:35:470:35:50

We're going to a 69-year-old. They're querying a stroke.

0:35:500:35:55

Paramedic Annaliese Beard knows this could be a time-critical call-out.

0:35:550:36:00

-The quicker stroke victims are treated, the better their chances of a good recovery.

-Hello.

0:36:000:36:07

-We'll check you over and see what's going on, shall we? What's your name?

-Eddie.

-Eddie. I'm Annaliese.

0:36:070:36:13

What's been going on then?

0:36:130:36:15

I don't know. I was all right yesterday. I went shopping in the morning.

0:36:150:36:20

-Hello.

-Hello.

-Do you notice anything different about Eddie?

0:36:200:36:24

-Well, his mouth seems to have gone up on the side.

-OK.

0:36:240:36:28

And he isn't him.

0:36:280:36:30

-OK. What's his speech like?

-Very bad.

-It's not normal?

-I had a job to understand him on the phone.

0:36:300:36:37

Eddie's sister Bunty raised the alarm after becoming concerned

0:36:370:36:41

about her brother's slurred speech and lopsided features.

0:36:410:36:45

Let's just do a couple of tests on you.

0:36:450:36:48

-Can you feel me touching you here? You can't feel that?

-Yeah.

-You can.

0:36:480:36:53

Eddie is checking positive for all the main categories of the FAST Test for strokes -

0:36:530:36:58

F for facial changes...

0:36:580:37:00

Hold my hands. Can you squeeze them?

0:37:000:37:03

-A for arm and leg weakness...

-Pull me towards you.

0:37:030:37:06

And S for slurred or unusual speech.

0:37:060:37:10

T stands for time. Prompt attention is vital.

0:37:100:37:14

Bunty's emergency call has ensured that her brother is quickly in the best hands.

0:37:140:37:18

Eddie suffers from high blood pressure, a significant trigger for strokes, as is smoking.

0:37:180:37:25

-You've stopped smoking?

-Yeah...

0:37:250:37:27

-How long has that been?

-I haven't stopped.

-Oh, you haven't stopped?

0:37:270:37:31

No. They told me it would help if I stopped smoking.

0:37:310:37:35

Yes. Everything gets better if you stop smoking, so they say.

0:37:350:37:40

Right, let's take your blood pressure.

0:37:400:37:43

Strokes are caused when the blood supply to the brain is cut off either by a clot or haemorrhage.

0:37:430:37:49

I rang my girl this morning.

0:37:500:37:53

Eddie's blood pressure is worryingly high - 200 over 100.

0:37:530:37:58

A healthy reading is below 140 over 80.

0:37:580:38:02

I think it's going to be a little trip to the hospital because you've still got these symptoms going on.

0:38:020:38:08

All right? It's possible that you're having a little TIA - a mini stroke.

0:38:080:38:13

A TIA, or transient ischaemic attack,

0:38:130:38:17

is caused by a temporary cut in the blood circulation to the brain.

0:38:170:38:21

Patients usually recover within 24 hours,

0:38:210:38:24

but it can be a warning sign that a major stroke is on its way.

0:38:240:38:28

-I'm just wondering if you've got any back-up for me. Over.

-'It's on its way, about five or six minutes.'

0:38:280:38:34

That's very good news. Thank you very much.

0:38:340:38:37

Have you got a dressing gown we can just pop over you?

0:38:370:38:42

-The ambulance has arrived.

-Eddie is 69 years of age.

0:38:420:38:45

He's phoned his sister up this morning, feeling a bit funny. She noticed his speech was not normal.

0:38:450:38:52

He's actually saying that three days ago, he had a tingling sensation down his left-hand side.

0:38:520:38:58

He does have a right-sided facial palsy with slurred speech and he's drooling a bit, aren't we?

0:38:580:39:05

A slight weakness on the right-hand side as well, but nothing too major.

0:39:050:39:09

It's slight, so it's FAST positive, really.

0:39:090:39:13

-So you've won yourself a first prize into the hospital then?

-Yes.

0:39:130:39:17

-You're quite safe.

-Cheerio!

0:39:190:39:21

See you later.

0:39:210:39:23

Eddie will need a scan and a blood test

0:39:230:39:27

to identify what kind of stroke he's had and how best to treat it.

0:39:270:39:31

Whatever the result, his sister Bunty's prompt action

0:39:310:39:35

has certainly ensured his best chance of a good recovery.

0:39:350:39:39

Our cameras have been out and about with the police here in Sussex where there are notoriously tricky roads.

0:39:420:39:48

One of the worst is the A27.

0:39:480:39:50

It's belting down. After weeks of dry weather,

0:39:500:39:53

the heavens have finally opened and there's torrential rain.

0:39:530:39:57

Visibility is poor and driving conditions extremely difficult.

0:39:570:40:01

Traffic cop Phil Edwards has been called to an accident on the busy Eastbourne to London road.

0:40:010:40:07

A member of the public's called it in, a passer-by.

0:40:070:40:11

The full details not exactly known. We're just coming on scene now.

0:40:110:40:15

It seems that two cars are involved.

0:40:150:40:18

One is off the road and facing on-coming traffic.

0:40:180:40:21

Both drivers are out of their cars and appear uninjured.

0:40:220:40:26

-You're going through it, yeah?

-There's no injuries at all.

-No?

0:40:280:40:32

Local police are already taking details from everyone involved,

0:40:320:40:36

so Phil gets straight down to rescuing the car which is buried in the bushes.

0:40:360:40:41

Do you want me to drive it out? It might be a little bit stuck in there, but we'll give it a go.

0:40:410:40:47

Phil braves the spiky gorse to get into the car.

0:40:480:40:52

To everyone's relief, he drives the car out.

0:41:000:41:03

What it appears has happened is the lady driving this has overtaken coming towards us

0:41:050:41:11

and the car coming in the opposite direction has done exactly the same.

0:41:110:41:15

She swerved in to avoid a near head-on collision which has made her spin and go backwards into a hedge.

0:41:150:41:21

After a dry spell followed by rain, road surfaces become dangerously greasy.

0:41:210:41:27

Both the cars and the drivers have had a lucky escape on this wet road,

0:41:270:41:32

but Phil hasn't escaped unscathed from the gorse bushes.

0:41:320:41:36

I climbed in the car and got thorns down my back.

0:41:360:41:39

At least he's still got his sense of humour.

0:41:390:41:41

The driver of the other car, John Hickman, is also unhurt.

0:41:410:41:46

I expected to see a lot more damage, but fortunately, not.

0:41:460:41:50

-Did she connect with your car?

-Yeah, very slightly. There's just a slight scuff on there.

0:41:500:41:56

There's no real damage at all. But everyone's fine. That's the main thing.

0:41:560:42:01

The car that was overtaking in the other direction is long gone.

0:42:010:42:05

Thankfully, no serious damage has been done.

0:42:080:42:11

Both drivers are able to exchange details and get on their way.

0:42:110:42:15

But it's a lesson for everyone to always drive according to the state of the weather and the road.

0:42:150:42:21

Poor Phil! He's the copper and the only one injured and by gorse, of all things.

0:42:250:42:29

-A policeman's lot is not always a happy one.

-That's it for Real Rescues. See you next time.

-Bye-bye.

0:42:290:42:34

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