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-Subtitles - -Subtitles | 0:00:00 | 0:00:02 | |
-The police - often the first call -in an emergency. | 0:00:06 | 0:00:10 | |
-On the front line -in the war against crime... | 0:00:12 | 0:00:15 | |
-..and in the battle -to protect the public. | 0:00:18 | 0:00:22 | |
-I can't be on telly! -My granny will be upset. | 0:00:22 | 0:00:25 | |
-Patience. | 0:00:26 | 0:00:27 | |
-Patience. | 0:00:27 | 0:00:29 | |
-Patience! | 0:00:29 | 0:00:30 | |
-Our cameras had exclusive access -to the police in Swansea... | 0:00:30 | 0:00:34 | |
-..Neath, Port Talbot and the area... | 0:00:35 | 0:00:37 | |
-..as officers -respond to emergency calls. | 0:00:39 | 0:00:43 | |
-You've got to laugh, -otherwise you cry! | 0:00:43 | 0:00:46 | |
-Access all areas. | 0:00:47 | 0:00:49 | |
-Hey! Get away! | 0:00:50 | 0:00:51 | |
-Forget your preconceptions. -This is the reality of police work. | 0:00:52 | 0:00:57 | |
-Who are you? | 0:00:58 | 0:00:59 | |
-Who are you? | 0:00:59 | 0:01:01 | |
-It's not always -about catching criminals. | 0:01:01 | 0:01:04 | |
-It's going faster, honest to God! | 0:01:05 | 0:01:07 | |
-It's hard to describe the job. | 0:01:08 | 0:01:10 | |
-It's an absolute madhouse! | 0:01:10 | 0:01:12 | |
-Welcome to the South Wales Police -Control Centre, Swansea. | 0:01:13 | 0:01:17 | |
-Most of the time, -it's easier to phone the police. | 0:01:18 | 0:01:21 | |
-Let them deal with it! | 0:01:21 | 0:01:23 | |
-South Wales Police serves -almost half the population of Wales. | 0:01:33 | 0:01:38 | |
-Over 378,000 of us -live in the Western Division. | 0:01:40 | 0:01:44 | |
-South Wales Police. Can I help you? | 0:01:46 | 0:01:49 | |
-Several specialist police units -help protect the public. | 0:01:49 | 0:01:54 | |
-The Roads Policing Unit... | 0:01:54 | 0:01:56 | |
-..the dog squad, -the tactical support team... | 0:01:57 | 0:02:00 | |
-..and the drugs squad... | 0:02:01 | 0:02:02 | |
-..all face challenging, -ever-changing circumstances. | 0:02:03 | 0:02:07 | |
-Neighbourhood Policing teams... | 0:02:11 | 0:02:13 | |
-..form the familiar face of the -police in communities across Wales. | 0:02:14 | 0:02:19 | |
-A 180-strong team of neighbourhood -officers work in the Swansea area. | 0:02:20 | 0:02:24 | |
-It's my role to forge links -with the community. | 0:02:27 | 0:02:30 | |
-Everyone has my phone number. | 0:02:31 | 0:02:33 | |
-I'm the person they call -in non-emergency situations. | 0:02:33 | 0:02:37 | |
-We put a plaster on an issue -and deal with it... | 0:02:37 | 0:02:40 | |
-..and we move on to the next call. | 0:02:41 | 0:02:43 | |
-Neighbourhood Policing officers -examine the root of the problem... | 0:02:43 | 0:02:49 | |
-..and try to stop it -happening again. | 0:02:49 | 0:02:52 | |
-They hear things, they see things -and they gather information. | 0:02:52 | 0:02:57 | |
-These friendly faces -also do some more serious work. | 0:02:58 | 0:03:03 | |
-They gather local information -to help the drugs squad. | 0:03:03 | 0:03:07 | |
-Today, Katryna is supporting -the work of the Townhill drug squad. | 0:03:08 | 0:03:13 | |
-We're on our way to an address -in the Townhill area... | 0:03:19 | 0:03:22 | |
-..to serve a drugs search warrant. | 0:03:23 | 0:03:25 | |
-We think there are two people -in the property. | 0:03:25 | 0:03:29 | |
-We're familiar with them. | 0:03:31 | 0:03:32 | |
-We've seen them before. | 0:03:34 | 0:03:36 | |
-They continue to deal drugs. | 0:03:38 | 0:03:40 | |
-They sell -things like cannabis and speed. | 0:03:40 | 0:03:43 | |
-We've tackled them before but -they haven't learned their lesson. | 0:03:44 | 0:03:49 | |
-The Rapid Entry Team was there. | 0:03:54 | 0:03:57 | |
-We don't know what's behind the door -so the team goes in first... | 0:03:58 | 0:04:02 | |
-..because they have the tools to -make sure everyone has a safe entry. | 0:04:03 | 0:04:08 | |
-Police! | 0:04:27 | 0:04:29 | |
-DOGS BARK | 0:04:30 | 0:04:32 | |
-Police! Is there anyone upstairs? | 0:04:37 | 0:04:39 | |
-Police! Is there anyone upstairs? - -No, there's nobody here. | 0:04:39 | 0:04:41 | |
-You're breaking my arm! | 0:04:41 | 0:04:43 | |
-The people in the house -weren't expecting us. | 0:04:43 | 0:04:46 | |
-The team gained a quick entry and -we soon handcuffed the occupants... | 0:04:46 | 0:04:51 | |
-..before they had time -to react to us. | 0:04:52 | 0:04:54 | |
-We're going to search the house -and yourself. | 0:04:55 | 0:04:57 | |
-Where have you got anything -that's of interest to us? | 0:04:57 | 0:05:01 | |
-We found tablets in the lounge, -where the people were sitting. | 0:05:06 | 0:05:11 | |
-We then searched every room. | 0:05:13 | 0:05:15 | |
-There was a knife -in almost every room. | 0:05:16 | 0:05:19 | |
-We've found several phones -and a quantity of drugs. | 0:05:20 | 0:05:24 | |
-We'll keep looking. -There may be more here. | 0:05:24 | 0:05:27 | |
-There was a knife -under a pillow in the bedroom. | 0:05:28 | 0:05:31 | |
-He sleeps with a knife. | 0:05:31 | 0:05:33 | |
-Why would he do that? | 0:05:33 | 0:05:34 | |
-A quick search, -then you can sit down. | 0:05:36 | 0:05:39 | |
-I'd tell you if there was anything. | 0:05:41 | 0:05:44 | |
-Another phone. | 0:05:44 | 0:05:46 | |
-Most drug dealers -carry different phones... | 0:05:46 | 0:05:49 | |
-..so their customers -can call different numbers. | 0:05:50 | 0:05:53 | |
-They can then say, "I've only got -one phone. That's not my number." | 0:05:53 | 0:05:58 | |
-Bingo! More tablets. | 0:05:59 | 0:06:01 | |
-Ones you forgot about! | 0:06:01 | 0:06:03 | |
-I must have forgot them. | 0:06:06 | 0:06:07 | |
-I think they were trying it on. -They know how this works. | 0:06:08 | 0:06:12 | |
-Both of them had been -through this process before. | 0:06:13 | 0:06:16 | |
-Maybe one day they'll find someone -who believes their stories... | 0:06:19 | 0:06:23 | |
-..but not this time! | 0:06:23 | 0:06:25 | |
-We managed to get 350 tablets. | 0:06:26 | 0:06:29 | |
-We're going to take them -to the station now. | 0:06:30 | 0:06:33 | |
-He's been arrested for possession -with intent to supply. | 0:06:33 | 0:06:37 | |
-The third warrant we've done -in less than 12 months. | 0:06:38 | 0:06:41 | |
-Good one. | 0:06:41 | 0:06:43 | |
-Officers in the Swansea area -seized illegal drugs... | 0:06:44 | 0:06:48 | |
-..in almost 200 raids during 2012. | 0:06:49 | 0:06:51 | |
-But they're engaged in a daily -battle with sellers and users. | 0:06:51 | 0:06:56 | |
-Prescription drugs -have always been a problem. | 0:06:58 | 0:07:01 | |
-That's especially true of diazepam -and other sedatives. | 0:07:01 | 0:07:05 | |
-We've had problems with those drugs -for years. | 0:07:07 | 0:07:10 | |
-Are they prescribed to you? | 0:07:12 | 0:07:14 | |
-Are they prescribed to you? - -My mate sorted me out with a couple. | 0:07:14 | 0:07:16 | |
-Just to tide me over. | 0:07:16 | 0:07:18 | |
-It's easier -to find prescription drugs... | 0:07:19 | 0:07:22 | |
-..than it is to get your hands -on cocaine, heroin or meow meow. | 0:07:23 | 0:07:28 | |
-People steal prescriptions pads -and write them out themselves... | 0:07:29 | 0:07:34 | |
-..or claim to be ill, get prescribed -this stuff and then sell it. | 0:07:35 | 0:07:39 | |
-We checked his pockets -and we found some tramadol tablets. | 0:07:42 | 0:07:46 | |
-He told us he bought them -from his partner. | 0:07:46 | 0:07:49 | |
-They weren't prescribed to him, -so we'll take him in. | 0:07:50 | 0:07:53 | |
-If you or I took five milligrams -of it, we wouldn't see straight... | 0:07:55 | 0:07:59 | |
-..but it would take ten times that -to have the same effect on them. | 0:07:59 | 0:08:04 | |
-How many of those have you taken? | 0:08:06 | 0:08:08 | |
-None. | 0:08:09 | 0:08:10 | |
-None. - -None? | 0:08:10 | 0:08:11 | |
-Have you been drinking? | 0:08:11 | 0:08:12 | |
-Have you been drinking? - -Yeah, I've had about eight Stellas. | 0:08:12 | 0:08:15 | |
-Eight Stellas? -That explains it then! | 0:08:15 | 0:08:18 | |
-As long as people want tablets, -alcohol or drugs... | 0:08:19 | 0:08:24 | |
-..there will always be a way -to get your hands on it. | 0:08:24 | 0:08:28 | |
-There will always be someone -who's willing to sell it to you. | 0:08:28 | 0:08:32 | |
-Can you apologize -and explain to the custody sergeant? | 0:08:38 | 0:08:42 | |
-We've been diverted to an immediate -we're around the corner from. | 0:08:42 | 0:08:47 | |
-We're the only unit -that's available. | 0:08:47 | 0:08:50 | |
-PC Gavin Williams -and his partner, Richie Taylor... | 0:08:52 | 0:08:56 | |
-..respond to a call -during a nightshift. | 0:08:56 | 0:08:59 | |
-The neighbour downstairs. -Have you spoken to her? | 0:09:00 | 0:09:04 | |
-A man who'd done some decorating -for the woman put in the call. | 0:09:04 | 0:09:10 | |
-He did some work there that morning -but no-one answered the door. | 0:09:11 | 0:09:15 | |
-He climbed up a ladder -and looked in through the window. | 0:09:15 | 0:09:19 | |
-He saw the woman was asleep, -so he didn't wake her. | 0:09:19 | 0:09:23 | |
-He went away and returned that night -to collect his money... | 0:09:24 | 0:09:28 | |
-..but she was still there, -on the sofa, looking pretty ill. | 0:09:29 | 0:09:33 | |
-HE TAPS THE GLASS | 0:09:35 | 0:09:37 | |
-She didn't move. | 0:09:41 | 0:09:43 | |
-If there was someone banging the -window six feet away from you... | 0:09:45 | 0:09:49 | |
-..making a lot of noise -in the process... | 0:09:50 | 0:09:53 | |
-..you'd think that person would move -if they were ill or asleep. | 0:09:53 | 0:09:58 | |
-That's when you begin to think -things don't look good. | 0:10:00 | 0:10:04 | |
-PC Taylor informs his sergeant -that the situation is serious. | 0:10:09 | 0:10:14 | |
-Hello? Police! | 0:10:15 | 0:10:17 | |
-Flippin' heck! | 0:10:17 | 0:10:18 | |
-Stand by. | 0:10:19 | 0:10:20 | |
-. | 0:10:22 | 0:10:22 | |
-Subtitles | 0:10:26 | 0:10:26 | |
-Subtitles - -Subtitles | 0:10:26 | 0:10:28 | |
-PC Gavin Williams -and his partner, Richie Taylor... | 0:10:34 | 0:10:38 | |
-..have reason to suspect -a woman has died in her flat. | 0:10:38 | 0:10:43 | |
-Police! | 0:10:44 | 0:10:46 | |
-Flippin' heck! | 0:10:46 | 0:10:47 | |
-Stand by. | 0:10:47 | 0:10:49 | |
-Police! | 0:10:52 | 0:10:54 | |
-Hello! | 0:10:55 | 0:10:56 | |
-Hello! | 0:11:02 | 0:11:03 | |
-Hello? | 0:11:07 | 0:11:09 | |
-Hello! | 0:11:10 | 0:11:12 | |
-Hello! - -Alright? | 0:11:12 | 0:11:13 | |
-Alright, my love? | 0:11:15 | 0:11:16 | |
-Seven-one to eight-zero. -You can cancel. | 0:11:18 | 0:11:21 | |
-Alright, my love? | 0:11:22 | 0:11:23 | |
-Alright, my love? - -Yeah. | 0:11:23 | 0:11:25 | |
-You've got -a couple of concerned neighbours. | 0:11:25 | 0:11:28 | |
-We thought you were dead! | 0:11:29 | 0:11:30 | |
-I was hammering on this window. | 0:11:31 | 0:11:33 | |
-Didn't hear me, did you? | 0:11:33 | 0:11:34 | |
-Didn't hear me, did you? - -No. | 0:11:34 | 0:11:36 | |
-I nearly killed myself -coming through your bedroom window! | 0:11:36 | 0:11:40 | |
-She was shocked to wake to see -two policemen stood in her lounge! | 0:11:41 | 0:11:45 | |
-Ooh! What are you doing here! | 0:11:45 | 0:11:47 | |
-Not a code blue. -Repeat, not a code blue. | 0:11:48 | 0:11:51 | |
-Are you alright? | 0:11:51 | 0:11:53 | |
-Are you alright? - -Yeah. | 0:11:53 | 0:11:54 | |
-Are you on any medication? | 0:11:55 | 0:11:57 | |
-Are you on any medication? - -Only antidepressants. | 0:11:57 | 0:11:58 | |
-Do they tend to knock you out? | 0:12:00 | 0:12:01 | |
-Do they tend to knock you out? - -No. | 0:12:01 | 0:12:03 | |
-I sat here to watch the telly -and I put a blanket over me. | 0:12:03 | 0:12:07 | |
-What time was that? | 0:12:08 | 0:12:09 | |
-What time was that? - -About 12 o'clock. | 0:12:09 | 0:12:10 | |
-I must have dropped off. | 0:12:11 | 0:12:13 | |
-Do you know what time it is? -It's 9.20 in the evening. | 0:12:13 | 0:12:17 | |
-Bloody hell! | 0:12:17 | 0:12:18 | |
-Bloody hell! - -That's a hell of a nap! | 0:12:18 | 0:12:20 | |
-That's a nap and a half! | 0:12:20 | 0:12:22 | |
-She's conscious, -but Gavin calls for a paramedic. | 0:12:24 | 0:12:28 | |
-People with depression -struggle to sleep at night. | 0:12:29 | 0:12:33 | |
-It's quite normal -for them to sleep during the day. | 0:12:33 | 0:12:37 | |
-This was a false call -with good intent. | 0:12:37 | 0:12:39 | |
-Every girl's dream - -two policemen and two paramedics! | 0:12:41 | 0:12:45 | |
-She must have thought she was having -the best dream in the world! | 0:12:45 | 0:12:49 | |
-Not every call has a happy ending. | 0:12:55 | 0:12:57 | |
-Sometimes, police officers -must make very difficult decisions. | 0:12:58 | 0:13:03 | |
-British Transport Police say a man -is at his grandmother's address... | 0:13:04 | 0:13:09 | |
-..and it's a breach -of a restraining order. | 0:13:09 | 0:13:13 | |
-We've got to go there -and check who's at the address. | 0:13:15 | 0:13:19 | |
-If he is there, we'll check -the conditions over the radio... | 0:13:19 | 0:13:24 | |
-..then we'll see -what the decision will be. | 0:13:24 | 0:13:28 | |
-She had a restraining order -against him... | 0:13:30 | 0:13:33 | |
-..because he's a heavy drug user. | 0:13:33 | 0:13:36 | |
-He went to her house so often... | 0:13:37 | 0:13:39 | |
-..she needed a restraining order -to stop him. | 0:13:39 | 0:13:42 | |
-I'll keep an eye on the back -in case he comes out. | 0:13:43 | 0:13:46 | |
-I think he's hiding in the bedroom. | 0:13:47 | 0:13:50 | |
-Restraining orders help us a lot. | 0:13:50 | 0:13:53 | |
-If we turn up -and there's no restraining order... | 0:13:53 | 0:13:56 | |
-..all we can do is move him on, -away from the address. | 0:13:56 | 0:14:00 | |
-With a restraining order, we can -detain him, get him in court... | 0:14:01 | 0:14:05 | |
-..and stop him bothering the family. | 0:14:05 | 0:14:08 | |
-What have you been on? | 0:14:20 | 0:14:21 | |
-He's slightly younger than me... | 0:14:33 | 0:14:35 | |
-..and he's been taking drugs -since he was 12 or 13. | 0:14:35 | 0:14:39 | |
-He's self-harmed too. | 0:14:40 | 0:14:41 | |
-He's done a lot of damage -to his arms. | 0:14:42 | 0:14:44 | |
-He's been doing that for years. | 0:14:45 | 0:14:47 | |
-I think -he wanted to get people's attention. | 0:14:48 | 0:14:52 | |
-Is that self-harm? | 0:14:59 | 0:15:00 | |
-Have you cut your muscle? | 0:15:00 | 0:15:02 | |
-(GRANDMOTHER) -Drastic help, you need. | 0:15:08 | 0:15:11 | |
-I've done a lot of drugs -but this has ****ing sh** me up. | 0:15:11 | 0:15:14 | |
-Things were difficult for him -at home when he was young. | 0:15:15 | 0:15:19 | |
-He had problems. | 0:15:19 | 0:15:20 | |
-He took drugs to help him forget -what was happening. | 0:15:21 | 0:15:24 | |
-Despite his protests -about his state of mind... | 0:15:29 | 0:15:32 | |
-..the law clearly states -he must be detained. | 0:15:32 | 0:15:36 | |
-It's hard -to feel sad for the people. | 0:15:37 | 0:15:40 | |
-Yes, they've had a hard life -but they choose to take drugs. | 0:15:40 | 0:15:44 | |
-He's only the same age as me - -32 years old. | 0:15:46 | 0:15:49 | |
-That's what taking drugs for -most of his life has done to him. | 0:15:49 | 0:15:53 | |
-A mental health assessment will be -carried out on him in the morning. | 0:15:55 | 0:16:00 | |
-It sounds like another domestic. | 0:16:08 | 0:16:11 | |
-We don't have much information. | 0:16:12 | 0:16:15 | |
-All we know is a woman called -an ambulance, saying a man hit her. | 0:16:15 | 0:16:19 | |
-Something along those lines. | 0:16:19 | 0:16:22 | |
-We don't always -have a lot of information. | 0:16:22 | 0:16:25 | |
-The ambulance service informed -the police and we turned up... | 0:16:27 | 0:16:32 | |
-..once we'd found the right address. | 0:16:32 | 0:16:34 | |
-A woman came downstairs... | 0:16:36 | 0:16:37 | |
-..and there was blood -all over her face and her mouth. | 0:16:38 | 0:16:42 | |
-Show me your hands. | 0:16:45 | 0:16:47 | |
-I'm going to handcuff you, alright? | 0:16:47 | 0:16:49 | |
-No, no! Don't arrest him! | 0:16:50 | 0:16:51 | |
-Don't! Please don't arrest him! | 0:16:52 | 0:16:55 | |
-We can't leave him. | 0:16:57 | 0:16:58 | |
-Come with me for a minute. | 0:16:59 | 0:17:01 | |
-No! Don't arrest him! | 0:17:01 | 0:17:04 | |
-He's just been handcuffed, OK? | 0:17:04 | 0:17:06 | |
-Come on! In the lounge. | 0:17:08 | 0:17:09 | |
-In the lounge. | 0:17:09 | 0:17:11 | |
-Those situations are difficult -and they're dangerous. | 0:17:12 | 0:17:16 | |
-We were there to protect the woman -who'd been struck in the face... | 0:17:17 | 0:17:21 | |
-..but she then turned on us -very quickly. | 0:17:22 | 0:17:26 | |
-The reality is -we came to that address... | 0:17:27 | 0:17:31 | |
-..because her partner -had assaulted her. | 0:17:33 | 0:17:36 | |
-Has he done that to you? | 0:17:37 | 0:17:39 | |
-Has he done that to you? - -Yes. | 0:17:39 | 0:17:40 | |
-Right, well if he's done that -to you... | 0:17:40 | 0:17:43 | |
-No, you can't! -Please don't! I need him. | 0:17:43 | 0:17:46 | |
-Please don't! Please don't! | 0:17:46 | 0:17:48 | |
-I need him. | 0:17:48 | 0:17:50 | |
-You don't need him, -if he's doing this to you. | 0:17:50 | 0:17:53 | |
-I need him! Please! | 0:17:53 | 0:17:55 | |
-You're not arresting him coz -I've got to be arrested otherwise... | 0:17:55 | 0:17:59 | |
-..and I haven't done nothing. | 0:18:00 | 0:18:02 | |
-The police can arrest anyone -suspected of domestic violence... | 0:18:02 | 0:18:07 | |
-..without the victim's consent. | 0:18:07 | 0:18:09 | |
-The victim is often too scared -to make a complaint. | 0:18:11 | 0:18:15 | |
-I asked her what happened. | 0:18:15 | 0:18:17 | |
-"He hit me." | 0:18:17 | 0:18:18 | |
-She said that to the ambulance crew. | 0:18:19 | 0:18:21 | |
-She maintains he did it -but she doesn't want him arrested. | 0:18:21 | 0:18:25 | |
-She says he physically attacked her. | 0:18:28 | 0:18:30 | |
-Something like that. | 0:18:31 | 0:18:33 | |
-We've got a problem when -she finds out we've arrested him. | 0:18:34 | 0:18:38 | |
-She'll go mad. | 0:18:39 | 0:18:40 | |
-Whoa, whoa, whoa, whoa! | 0:18:41 | 0:18:43 | |
-Can the paramedics -have a look at you, please? | 0:18:43 | 0:18:46 | |
-Can we check you over? | 0:18:47 | 0:18:48 | |
-My colleague tells me she made an -allegation that you assaulted her. | 0:18:50 | 0:18:54 | |
-You're under arrest -on suspicion of assault. | 0:18:55 | 0:18:58 | |
-You do not have to say anything -but it may harm your defence... | 0:18:58 | 0:19:01 | |
-..if you do not mention -when questioned... | 0:19:02 | 0:19:04 | |
-..something which you later -rely on in court. | 0:19:05 | 0:19:07 | |
-Listen! There's an allegation. | 0:19:08 | 0:19:09 | |
-Listen! There's an allegation. - -No, no, no, no! | 0:19:09 | 0:19:11 | |
-Don't worry about that. | 0:19:11 | 0:19:13 | |
-Get that ******! | 0:19:15 | 0:19:17 | |
-What are you doing? | 0:19:17 | 0:19:18 | |
-****ing ****! | 0:19:19 | 0:19:20 | |
-We always see people -who have taken drugs... | 0:19:24 | 0:19:27 | |
-..or who are under the influence -of alcohol. | 0:19:27 | 0:19:30 | |
-It's obvious they're in no condition -to make sensible decisions... | 0:19:33 | 0:19:37 | |
-..to talk with clarity -or to behave in a proper manner. | 0:19:38 | 0:19:41 | |
-We deal with such people -almost every minute of the day. | 0:19:42 | 0:19:46 | |
-Police in the Swansea area... | 0:19:53 | 0:19:56 | |
-..respond to reports of thefts -almost 3,000 a year. | 0:19:56 | 0:19:59 | |
-In Neath, Sergeant Justyn Knight -responds to a call... | 0:20:00 | 0:20:04 | |
-..from someone who thinks someone -has broken into his garden. | 0:20:05 | 0:20:09 | |
-You heard someone outside the house? | 0:20:09 | 0:20:12 | |
-You heard someone outside the house? - -I'm a bit scared. | 0:20:12 | 0:20:13 | |
-I don't know -if it's because of the weather. | 0:20:13 | 0:20:16 | |
-The caller said -there was someone in the garden... | 0:20:17 | 0:20:20 | |
-..knocking on the door. | 0:20:20 | 0:20:22 | |
-It was a serious call. | 0:20:23 | 0:20:24 | |
-Everything's shut. | 0:20:25 | 0:20:27 | |
-I can hear a really low whistle. | 0:20:27 | 0:20:29 | |
-Out the back? | 0:20:29 | 0:20:31 | |
-Can you open these patio doors? | 0:20:32 | 0:20:34 | |
-It seems alright, pal. | 0:20:50 | 0:20:52 | |
-No footsteps on the grass, see? | 0:20:52 | 0:20:55 | |
-His mother was in hospital -and his sister was away. | 0:20:55 | 0:20:59 | |
-He was worried. | 0:21:00 | 0:21:02 | |
-He called the police -to be on the safe side. | 0:21:03 | 0:21:06 | |
-If there was someone in his garden, -we'd have arrested them. | 0:21:06 | 0:21:11 | |
-What's your name? | 0:21:12 | 0:21:13 | |
-WHISTLING | 0:21:14 | 0:21:15 | |
-Is that the noise? | 0:21:15 | 0:21:16 | |
-Is that the noise? - -I think so. | 0:21:16 | 0:21:18 | |
-There we are, pal. No problem. | 0:21:20 | 0:21:22 | |
-If there's anything else, -ring us back. | 0:21:23 | 0:21:26 | |
-We know where you are now. | 0:21:26 | 0:21:28 | |
-I was scared. I'm on my own as well. | 0:21:28 | 0:21:30 | |
-I was scared. I'm on my own as well. - -You did the right thing, ringing us. | 0:21:30 | 0:21:33 | |
-We're here to help. | 0:21:33 | 0:21:35 | |
-A lot of people don't ring us... | 0:21:35 | 0:21:38 | |
-..because they know we're busy and -they don't want to waste our time. | 0:21:38 | 0:21:43 | |
-That night, we came up -and checked everything. | 0:21:44 | 0:21:47 | |
-He was then happy to be home alone. | 0:21:48 | 0:21:51 | |
-Thanks a lot for coming out. | 0:21:51 | 0:21:52 | |
-Thanks a lot for coming out. - -That's OK. | 0:21:52 | 0:21:54 | |
-If the smallest thing -happened to my grandmother... | 0:21:55 | 0:21:59 | |
-..such as she heard a noise -outside the house... | 0:22:00 | 0:22:03 | |
-..although she couldn't see anyone -out there... | 0:22:03 | 0:22:07 | |
-..I'd like to think police officers -would arrive and be polite to her. | 0:22:07 | 0:22:12 | |
-I hope they'd spend 20 minutes -talking to her... | 0:22:13 | 0:22:16 | |
-..or even half an hour, -if they had time. | 0:22:17 | 0:22:20 | |
-Small things make a huge difference. | 0:22:21 | 0:22:24 | |
-Helping someone is a good feeling. | 0:22:24 | 0:22:26 | |
-Even if you only help a tiny bit, -it gives people faith in you... | 0:22:27 | 0:22:31 | |
-..and it restores your faith -and helps you carry on. | 0:22:31 | 0:22:35 | |
-We deal with a lot of people -who you'd have to say are bonkers... | 0:22:36 | 0:22:40 | |
-..but we can sometimes help people -who really need help. | 0:22:40 | 0:22:44 | |
-That night, the man needed -reassurance that everything was OK. | 0:22:45 | 0:22:50 | |
-We went out there -and he went to bed feeling happy. | 0:22:50 | 0:22:54 | |
-He knows if he needs the police, -he can call us and we'll be there. | 0:22:55 | 0:23:00 | |
-The woman didn't want her partner -to be in trouble... | 0:23:04 | 0:23:07 | |
-..but he'll appear in court, -charged with assault. | 0:23:08 | 0:23:11 | |
-Having found 350 pills in his home, -the owner was released on bail. | 0:23:12 | 0:23:16 | |
-He also awaits his day in court. | 0:23:17 | 0:23:20 | |
-Next time, a call which involves -the firearms team... | 0:23:23 | 0:23:27 | |
-Armed police! Come to the door! | 0:23:28 | 0:23:30 | |
-..broken windows... | 0:23:32 | 0:23:33 | |
-..and an unfortunate case -of a man getting hammered. | 0:23:34 | 0:23:38 | |
-S4C subtitles by Eirlys A Jones | 0:23:53 | 0:23:56 | |
-. | 0:23:56 | 0:23:56 |