Made in China Click


Made in China

Spencer is back in China to get a behind the scenes look at a mobile phone factory where smartphones are tested for 'extreme tolerance'.


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LineFromTo

there'll be no physical border

with northern Ireland after Brexit.

0:00:000:00:00

Now on BBC News,

it's time for Click.

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This week, a phone is born and we

are exclusively behind the scenes.

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Can artificial intelligence block

the bullies? And driving monsters.

0:00:160:00:48

Just across the water from Hong

Kong, on the Chinese mainland, lies

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a city at the heart of the country's

technological revolution. Welcome

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back to where stuff gets made. When

you think of China's electronic

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scene, this might be what you think

of. Thousands of factories and

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millions of people mass-producing

billions of devices. More than 70%

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of the world's mobile phones are

manufactured in China. Their

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components, also made locally, as

Aust from the city's famous giant

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electronics markets, where

everything is for sale. But all that

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industry is taking its toll on the

city. As the buildings go up to

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accommodate the influx of

businesses, this mob has come down

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to remind everyone of the price you

pay for a rapidly expanding

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industrial economy. The middle-class

here is also consuming more power.

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As well as demanding something else,

good quality home-grown products.

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And Chinese brands are rising to the

challenge, with names like ZTE and

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Huawei breaking out of China and

becoming recognised and desired

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worldwide. One such grand is One

Plsu it's already turned out a

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number of phones that have been

compared favourably to Samsung

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phones and this week it unveiled a

brand-new handset. With all the

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fanfare of new phone gets these

days.

Are you all excited?

The

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secrecy that surrounds these phones

prelaunch is intense and it's part

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of the hype. Look, it's another

black rectangle! But as such it is

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really rare to get a look behind the

scenes at the design, manufacture

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and the launch of a new device. But

two weeks before the unveiling, we

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were given exclusive access to the

inner workings of the production

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line on the run-up to D-Day. Now I'm

qualified to serve you pastries.

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They make loads of different types

of phones in this factory. To keep

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the 5T as secret from the other

workers, every thing happens behind

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the blue shroud of secrecy. Are you

ready? Thank you. Come on. Welcome

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to production line 27. The phone

starts life as just a tiny camera

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there and then it is gradually

assembled around this new shape the

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production line, which means by the

time it gets to the end it's a fully

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featured phone just about there.

This is the reason China has come to

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dominate electronics manufacturing.

The supply of a disciplined,

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low-cost workforce. Each person here

has one unique job which requires

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concentration, speed and precision.

A single speck of dust in the camera

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lens and the finish phone will be

reject it. What I found most

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surprising about this is it's all

people. I would have thought with

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this kind of high precision job

these phones would have been built

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solely by machine, but it's pretty

much all humans. Each line can

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produce more than 90 phones and our.

It's exhausting just watching this.

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-- an hour. Fortunately the staff

get a two-hour lunch break and also

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suddenly at 3pm...

BELL RINGS this might look weird,

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but having seen how intense this job

is and how much concentration you

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need, this ten minute break is

invaluable.

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I think if I was doing this job I'd

just want ten minutes to get my head

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down and close my eyes and reset my

brain too. Now, these people are

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bringing together a design that has

been anguished over, squeezed for

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efficiency and ultimately

compromised to keep costs down. My

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meeting with one of the designers to

get the inside track on how he has

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made this black rectangle ever so

slightly different from all the

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others. For every new phone you come

up with lots of different designs,

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like this.

200.

But my word! Do you

think we've achieved peak design

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now?

What doesn't interfere with the

final product is something that we

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can't change. We are still making

some sacrifices in favour of the

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exterior, still a little bit.

Such

as?

Actually the best place for this

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would it directly on the corner. In

our design we have this hangover so

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this doesn't allow us to put this

year.

If you could get rid of one

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part of the phone, what would it be?

Maybe the shell.

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LAUGHS That's the best answer!

Back at the factory, Simon would be

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horrified by what happens to his

design. This is where an unlucky few

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phones are pulled off the production

line to check extreme tolerance. It

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is not being dropped flat, is it?

No. It is a more cool environment,

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five degrees. The components will be

shaken little bit.

Elsewhere, other

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test phones escape that big plunge,

but instead are dropped 5000 times

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each. Others have their charge

imports wiggled and buttons pressed

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10,000 times. And then there's the

tumble dryer. Only about 70% of the

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sample phones start surviving this

rigourous testing would have been

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deemed successful. For me this is a

fascinating book at how a phone is

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born and now that it's being

launched this small preproduction

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mine can expand once the company has

an indication of how many orders it

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will get. And that's the secret. Not

to produce more than you can sell.

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So when OnePlus decided to take on

the big brands, it decided to sell

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its first phone by invitation only.

What was the thinking behind that? I

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would have tried to make it as

available as possible.

Being a

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brand-new company and not making

such a complicated product as a

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smartphone and being based here, we

didn't really have the opportunity

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to test the product in all the

countries where we sold it and

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adding to that we didn't know how

many phones to make. If you end up

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having to many phones in your

warehouse that you can't sell it so

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far.

With the launch over, OnePlus

will nervously await the first

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reviews and, more importantly, the

advance orders. And they will decide

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whether these people will be joined

by hundreds more or not.

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Welcome to the week Intech. It was

the week that US automakers Boston

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Dynamics showed off this

horrifyingly agile back flipping

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monster! What? Facebook says it is

testing a trust indicated to help

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stop fake news and Mario could be

destined for Hollywood! Nintendo are

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in talks with animation studio

behind Despicable Me, about bringing

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the legend to the big screen.

Hopefully it was better than last

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time! Videogames publisher EA was in

hot water this week with its new

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Star Wars title. Characters like

Luke Skywalker is and Darth Vader,

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gamers had to pay large amounts of

credit. I do with real cash or by

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spending tens of hours playing. Due

to complaints, EA originally reduce

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the number needed by 79%, but now

needs to hold on all real-world

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transactions. Finally, in

competition with Amazon and Google,

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the Chinese search engine giant

revealed the voice controlled smart

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speaker. It has a detachable remote

that comes with an LED display, see

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you can see that wherever you are in

the room. There is also a robotic

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arm

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The UK's anti- bullying week is now

coming to an end, but behind closed

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doors, computer screens and even

smart phones, the bullying that some

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encounter in the school playground

still lives on after-hours.

After I

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did come out I then received online

anonymous messages from an account

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set up to message me, telling me I

should kill myself, because

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obviously they didn't agree with my

sexuality. It destroyed me because

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not only was the bullying happened

at school, it followed me to my home

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and my room, MySpace where I feel

happy and I am myself -- my safe

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space.

Thomas moved schools and went

on to become one of Facebook's anti-

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bullying ambassadors, a scheme

funded by the social network to

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train up pupils to provide

peer-to-peer support within

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secondary schools.

It's really

important to have someone there

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because it is someone they know who

they can come to. With the

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ambassadors being their generation,

children are more likely to come to

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us and know we are there for them,

because we are their rage and we

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have similar.

But with so many

different places to communicate, the

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problem is hard to police, monitor

and soul. As those at the frontline

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of dealing cyber bullying attest.

Our concern is just how awful that

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things are. It's very sad but we

regularly see those kinds of

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comments. Go kill yourself. Those

sorts of things, which I can't

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imagine would happen in a

face-to-face environment.

As the big

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and small players try to overcome

the issue, one British company has

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big ambitions. They want to get

their software on every single

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child's device before they use it

for the first time. They don't like

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to refer to their software as

parental control because they feel

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that could put people off. Some of

the functions but could be

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considered that. For example,

monitoring the amount of time your

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children are online and limiting

that however you see fit. You can

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block devices and websites, but it

is also planning on upping the game

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of what these sorts of things can do

by adding artificial intelligence.

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By later this year it will aim to

try to track the behavioural

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changes, so that they can pre-empt

any bullying before it actually

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happens. It aims to understand

context, dividing triggered alerts

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for parents, rather than letting

them actually spy.

One of the ways

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that we identify when children are

feeling sad and maybe even depressed

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is they stop posting selfies of

themselves because they've lost the

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self-confidence. So our software is

designed to pick up those trends and

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recognised the changing behavioural

patterns. So we are identifying

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cyber abuse, bullying, extortion,

grooming and other predatory risks.

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Great if it works but of course it's

all really about human behaviour.

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Culturally we obviously have an

issue that young people believe that

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you can behave this way online. We

need to send a message, it takes all

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of us to work together, educators,

parents and tech companies, to make

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sure parents understand that.

So

while none of the solutions may be

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foolproof, maybe these ideas

together could make cyber bullying

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are less troubled in the future it

is now. -- vanities today.

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Apple has been massively popular in

China, but that popularity has

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started to go down, mostly because

of the increase in good-quality

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Chinese smartphones. That has caused

a problem for small businesses

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dependent on the obsession with

iPhones in China.

We have spent some

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time with one of the country's

unofficial genius Bar workshops who

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have become dependent on the success

of Apple.

No waiting for these

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migrants from southern China. 10

years ago they moved to Beijing to

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join the technology boom. For this

family run business, they are linked

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to the rise and fall of the

popularity of the iPhone. They fix

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more than 10,000 iPhones a year.

TRANSLATION:

We can basically fix

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any problem, big or small. The main

business to upgrade iPhone storage.

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We have seen many customers. Many do

not want to change their phone, but

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want to update storage.

China and

Apple have had a up and down

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relationship. This is the second

biggest market. But Apple has lost a

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lot of its lustre in China to be

until recently, they faced

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back-to-back declining sales. It is

losing ground to Chinese

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competitors. TRANSLATION:

Other

brands have taken some of the market

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share from Apple. That is why Apple

sales are not as good as they were.

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One possibility is it is much more

expensive than Chinese brands. At

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the same time, Chinese brands are

also made well and good quality, so

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many people choose Chinese brands.

This means fewer customers for the

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family. TRANSLATION:

It is just too

expensive. IPhone eight is the same

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as iPhone 7. The only difference is

wireless charging.

Apple generates

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35% of its profit in China. The

launch of the iPhone can marked a

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return to growth in the country. --

10. Chinese made apps are dominating

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the market. Many users are now

opting for cheaper Chinese brands

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equipped with high-end features.

TRANSLATION:

People in cities with

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low consumption, four tier cities or

below, choose cheap Chinese brands.

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People tend to get lower ones.

It is

still the fifth selling phone in

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China, but now Chinese phones are

moving into the international

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market.

Some are selling overseas,

like Huawei. They are quite good.

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Two years ago, China was expected to

overtake the US, becoming the

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biggest market of Apple. Workers are

hedging their bets. TRANSLATION:

How

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big a market share they will take in

China is difficult to predict. If

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Apple can change to be more

attractive to customers, it will

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still have quite a big market share.

No one can live without a phone. If

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you work on the phone industry, you

will have a market.

Even back when

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China was just 93 manufacturing the

devices for other countries, it was

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still growing pretty strong

technology brands to serve its own

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enormous population. Take WeChat, an

application used by nearly 900

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million people in China. It is a bit

like WhatsApp, but you can do so

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much more with it. You can order a

taxi, order food, and even get like

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on Tinder. -- date. Is in the

smaller shops accept payment through

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WeChat, even if they do not take

cash. -- even the. This is the

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easiest peer to peer payment scheme

I have ever seen. The money is

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transferred from your account to

that. Behind WeChat is one of the

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biggest companies in China, Tencent,

possibly the biggest company you

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have never heard of. And just a race

book and Google in the West, they

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are trying to make sense and make

use of all of the interactions and

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words and pictures shared on the

service every second. The brand-new

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artificial intelligence lab in

Shenzhen is full of young minds

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trying to apply machine learning to

understanding images. They are

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coming up similar results we have

seen previously from companies in

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the West. This application

identifies different objects in a

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picture. At the moment, just

rectangular books. But here is one

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that tries to work out what you are

wearing, presumably so it can sell

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you more of the same. You see, as

soon as you can isolate objects

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within the image, you can give them

special treatments. Now, that could

0:19:320:19:39

be for novelty reasons, a bit like

what we have seen Snapchat do, or

0:19:390:19:44

more useful things, like

intelligently applying different

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effects to different parts of the

image, like lightening. Is a video

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chat, the faces the most important

part. By isolating that, they can be

0:19:560:20:00

turned into three new models which

might form your avatar for times

0:20:000:20:05

when the video link will not work.

-- 3D. In fact, they are working on

0:20:050:20:11

the whole body here, identifying

limbs and joints also forming part

0:20:110:20:15

of the three Dee reconstruction. --

3D. Just don't ask to see the raw

0:20:150:20:23

data. And for times when the video

is not clear, or it is too

0:20:230:20:28

compressed, here is how they

increased the resolution, adding

0:20:280:20:31

back in missing detail by looking

for clues of what was lost over

0:20:310:20:35

several friends of video. But this

laboratory wants to go further. --

0:20:350:20:42

frames.

Before the plane was

invented, people could not imagine

0:20:420:20:50

flying. Only after that invention do

we understand it is possible. The

0:20:500:20:56

same thing has happened with AI to

be instead of just improving

0:20:560:21:00

efficiency, we need a big

breakthrough going beyond

0:21:000:21:03

imagination.

If nothing else has

impressed you, here is a new feature

0:21:030:21:07

which will analyse your photos,

write a description of them, and

0:21:070:21:11

then wrapped them. -- wrap. No, rap

them. It seems that Tencent are

0:21:110:21:27

working hard to catch up to the

West, innovating in many areas.

0:21:270:21:34

These lunchtime power naps are

commonplace in China and probably

0:21:340:21:37

necessary to enable them to keep

working late into the evening. And

0:21:370:21:41

they will certainly need a lot of

energy, because Tencent is trying to

0:21:410:21:45

break out of China that it has

bought a stake in Snapchat and also

0:21:450:21:50

in dazzler, which is itself working

heavily on image processing to help

0:21:500:21:56

its fleet of semiautonomous cars

understand the world around it. --

0:21:560:22:00

Tesla. And I am not just talking

about semiautonomous cars, no, Tesla

0:22:000:22:05

now has a new truck. Here is Dave

Lee in Los Angeles.

You really have

0:22:050:22:11

to hand it to Elon Musk. When people

say he cannot do something, he is

0:22:110:22:17

doing too much, he goes and launches

an enormous electrical truck. And

0:22:170:22:21

here it is. The Tesla Semidays, it

will go 500 miles in a single

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charge, carrying the heaviest loads

on the roads, doing 0- 60 miles per

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hour in 20 seconds.

On the left, the

thing that looks like it is not

0:22:360:22:44

moving, that is a diesel truck.

As

you might expect, it comes filled

0:22:440:22:49

with a host of Tesla technology,

including autonomy. This thing will

0:22:490:22:55

change on its own.

Now, a diesel

truck is twice as expensive as a

0:22:550:23:01

Tesla Semi.

Moving from diesel to

electricity, it is more cheap, and

0:23:010:23:07

they could pay for themselves in

just a few years.

Other companies

0:23:070:23:11

are trying to pull off the electric

truck. This is one that has been

0:23:110:23:17

around for more than 100 years as a

truck firm, unveiling its own

0:23:170:23:23

recently. But that one has only 100

miles per charge, of no interest to

0:23:230:23:29

any serious trucker. In classic

Steve Jobs style, he had one more

0:23:290:23:37

thing for the Tesla faithful. The

Tesla fans who came here today

0:23:370:23:45

certainly expected to see a lorry,

but they were not expecting to see a

0:23:450:23:50

new roadster. That has got this

energetic crowd extremely excited.

0:23:500:23:54

The bad news for Tesla fans is it

will not be on the road until 2020.

0:23:540:24:02

And that is it from China for the

moment. There is absolutely no doubt

0:24:020:24:07

that we will be back here pretty

soon. In the meantime, you can catch

0:24:070:24:12

all of the backstage find on

Facebook and the BBC Twitter. --

0:24:120:24:18

fun. Thank you for watching. We will

see you soon.

0:24:180:24:23

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