Browse content similar to 10/12/2012. Check below for episodes and series from the same categories and more!
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Welcome to Inside Out. Coming up: We expose the internet dress | :00:10. | :00:15. | |
company that is stitching up its online customers. It looks very | :00:15. | :00:21. | |
tacky, cheaply made. They do not care about their customers. They | :00:21. | :00:29. | |
care about money. Our two fathers better than one? A couple share | :00:29. | :00:35. | |
their quest to become a parents. These babies mean family. It is | :00:35. | :00:41. | |
something we have wanted for some time. I am on the trail of one of | :00:41. | :00:47. | |
the South's most elusive birds. have looked everywhere. Hankies are | :00:47. | :00:57. | |
:00:57. | :01:10. | ||
supposed to draw them in. This is It is the festive season at so | :01:10. | :01:15. | |
maybe you will treat yourself to a new dress. Perhaps he will do that | :01:15. | :01:20. | |
online to save yourself some money. That is exactly what the people did | :01:20. | :01:24. | |
in our first film. When they saw they were dealing with a Portsmouth | :01:24. | :01:29. | |
company, they thought, what could go wrong? Buying a dress for his | :01:29. | :01:34. | |
special day. A wedding or something that has taken off, the school prom. | :01:34. | :01:39. | |
It is a huge business with lots of potential for profit but also for | :01:39. | :01:45. | |
the unscrupulous to rip you off. Mandy Halstead wanted a dress for | :01:45. | :01:50. | |
her son's wedding. She went online and chose a website owned by | :01:50. | :01:54. | |
Edresses Global. They could do large sizes and it looked promising. | :01:54. | :02:00. | |
She chose this dress, costing �90. A I thought it was a trustworthy | :02:00. | :02:05. | |
company because they have offices in England. The dress that turned | :02:05. | :02:10. | |
up was a poor imitation of the one she had ordered. He did not fit. | :02:10. | :02:17. | |
tried it on, it was too small. It was too small across the back. It | :02:17. | :02:24. | |
was very long. I would have to have been about 13 ft tall to wear it. | :02:24. | :02:30. | |
Anj Page was also taken in by an Edresses website. We ordered a | :02:30. | :02:36. | |
dress in February for my daughter's prom. We waited 60 days for it to | :02:36. | :02:41. | |
be delivered. It never turned up. We were constantly being told they | :02:41. | :02:51. | |
:02:51. | :02:52. | ||
were busy and they needed more time. It looks very tacky. Cheaply made. | :02:52. | :02:59. | |
It was heartbreaking. It is all about special occasions. These are | :02:59. | :03:02. | |
not just dresses you would just five. They are wedding dresses and | :03:02. | :03:07. | |
ball gowns. They are for a special event people have spent a lot of | :03:07. | :03:17. | |
:03:17. | :03:19. | ||
time planning. I was devastated because I had to buy another dress. | :03:19. | :03:25. | |
Sorry. This shop in Southampton has got some beautiful dresses. One man | :03:25. | :03:33. | |
wanted to buy a -- Wonder Woman wanted to buy a -- a woman wanted | :03:33. | :03:37. | |
to buy something similar but unfortunately she chose Edresses. | :03:37. | :03:43. | |
What she got was this. It is prom time, not played down. It is more | :03:43. | :03:51. | |
like a child's dress. E Ian Conduit owns a family run dress business in | :03:51. | :03:55. | |
Southampton. He says he often has people buying dresses at the last | :03:55. | :04:00. | |
minute because of online disasters. They tend to fall into three | :04:00. | :04:04. | |
categories. You have got a dress like that, that has turned up that | :04:04. | :04:09. | |
is totally unsuitable. You have got a dress that is OK but does not fit | :04:09. | :04:14. | |
properly or is the wrong colour or the zip is broken. Then you have a | :04:14. | :04:18. | |
large proportion of dresses they just do not turn up at all. | :04:18. | :04:21. | |
Page was so cross she voiced her frustrations on Facebook. She set | :04:21. | :04:26. | |
up a support group when it became apparent it was a big problem. | :04:26. | :04:32. | |
Initially, I thought it would be a small group. We have been running | :04:32. | :04:39. | |
for under six months and we are under the 500 mark. That is not | :04:39. | :04:45. | |
including people who have privately message me. Who are Edresses and | :04:45. | :04:52. | |
where are they based? They have several address -- they have | :04:52. | :05:00. | |
several addresses and all appear in the UK. They look like they are UK- | :05:00. | :05:03. | |
based. You assume they have somewhere in the UK you can contact. | :05:04. | :05:08. | |
But it does not take long to realise they are based in China. | :05:09. | :05:13. | |
Buying from China, like from any country, is fine if you choose | :05:13. | :05:18. | |
reputable factories. Like the ones that produce the stresses. Ian | :05:18. | :05:25. | |
often visits China and has seen the dodgy side. -- that produced the | :05:25. | :05:32. | |
dresses. They will take a picture from a website of any reputable | :05:32. | :05:36. | |
manufacturer and they will put it on their website, they will | :05:36. | :05:40. | |
advertise it as a product they can produce. They have no patterns, no | :05:40. | :05:44. | |
knowledge of the dress itself. One place that was visited, it was | :05:45. | :05:51. | |
attached to a chicken farm. When we were there, there was a lady who | :05:52. | :05:57. | |
had placed an order and it has printed a picture of and tried to | :05:57. | :06:02. | |
copy it. Dresses made from a picture probably will not be a | :06:02. | :06:08. | |
great fit. Then it Mandy tried to get her money back. When she | :06:08. | :06:12. | |
contacted Edresses by e-mail, all she got was months of delaying | :06:12. | :06:16. | |
tactics. They kept coming back with these dancers, please rest assured | :06:16. | :06:23. | |
we are dealing with your complaint -- these answers. Then it went on | :06:23. | :06:29. | |
longer. There were more e-mails. They then said it would be in my it | :06:29. | :06:35. | |
bank within 72 hours. No, no money arrived. My Andy had paid using | :06:35. | :06:40. | |
PayPal. After 45 days, option for getting her money back from them | :06:40. | :06:45. | |
had expired. Apart from the Mail, there was no other way of | :06:45. | :06:50. | |
contacting Edresses. -- e-mail. Every number of customers were | :06:50. | :06:56. | |
given was a false trail. Both addresses are bogus on the website. | :06:56. | :07:00. | |
When they came to check out the returns address, they were led to | :07:00. | :07:04. | |
this industrial estate. It is a distribution centre which deals in | :07:04. | :07:09. | |
electrical goods and had nothing to do with Edresses. The actual | :07:09. | :07:13. | |
company based here, which does have Chinese connections, was not happy | :07:13. | :07:18. | |
parcels were being sent to their dress and contacted Trading | :07:18. | :07:23. | |
Standards in Portsmouth. We went to see them, we had a look at the | :07:23. | :07:27. | |
goods that had been returned and it was quite clear they were being | :07:27. | :07:30. | |
sent back from dissatisfied consumers who were unhappy about | :07:31. | :07:36. | |
the quality of the garments they had bought. I have been a Trading | :07:36. | :07:40. | |
Standards officers for many years and this is the first time we have | :07:40. | :07:44. | |
had a situation like this with an address of being hijacked for use | :07:44. | :07:51. | |
in this way. A look at the quality. They are dreadful. We looked at | :07:51. | :07:58. | |
some of the items that had been sent back. Look at that. That is | :07:58. | :08:08. | |
:08:08. | :08:08. | ||
Elvis in the vaguest years! -- the vaguest -- the Las Vegas years. | :08:08. | :08:13. | |
Generally, shoddy goods. No labelling. We are not clear what | :08:13. | :08:18. | |
this product is made of. We are not sure how to watch it. I have no | :08:18. | :08:24. | |
idea how many they have sold. You are talking about �90 a dress. If | :08:24. | :08:29. | |
it is 1,000 customers, that is 90 Grand. It is big money. What action | :08:29. | :08:35. | |
can Trading Standards take for a company behaving like this? It the | :08:35. | :08:39. | |
company is based inside the UK, there are very strong laws that | :08:40. | :08:46. | |
will apply to, distance selling. The regulations say the goods must | :08:46. | :08:51. | |
be dispatched to we to assume a within 30 days of the order. The | :08:51. | :08:56. | |
consumer then has seven days to change their mind. You can send the | :08:56. | :09:00. | |
goods back for your money to be returned. Of course, that will only | :09:00. | :09:05. | |
applied to a UK-based company. That is the danger way you have | :09:05. | :09:09. | |
unscrupulous traders who wide using the addresses as we have had in | :09:09. | :09:14. | |
this case. With the regulatory bodies unable to do a lot, it is | :09:14. | :09:19. | |
down to people like Anj Page to do what she can. We filmed her while | :09:19. | :09:24. | |
she spoke to someone called Becky from Edresses. Anj Page said she | :09:24. | :09:29. | |
wanted to return a faulty dress. Becky failed to offer a UK address | :09:29. | :09:36. | |
but suggested she send it to China. To be exact, Wanda Plaza A, Suzhiou, | :09:36. | :09:41. | |
Jiangsu Province. We checked out the address. It is the office of an | :09:41. | :09:45. | |
environmental company, nothing to do with dresses. Do you know | :09:45. | :09:51. | |
anything about Edresses? I tried some of the many phone numbers in | :09:51. | :10:01. | |
:10:01. | :10:04. | ||
China. All were dead ends. Finally, a breakthrough. An Edresses contact | :10:05. | :10:09. | |
who came to Anj Page via Facebook. But hiding behind an identity. This | :10:09. | :10:14. | |
is Yolanda your way up on Facebook. She has only got one friend. That | :10:14. | :10:23. | |
is when that's group. -- Anj Page's group. She discovered Yolanda was | :10:23. | :10:29. | |
connected to Edresses. She said, we are not a fraud company. We are | :10:29. | :10:35. | |
trying to satisfy requests. Since then, more than 20 people have had | :10:35. | :10:40. | |
their money back. Some of them have been waiting since generate. Nearly | :10:40. | :10:46. | |
�2,000 worth has been refunded. -- since January. Both women have got | :10:46. | :10:51. | |
their money back eventually. But Anj Page says she will not close | :10:51. | :10:55. | |
the group while Edresses continues to operate. A I would love to find | :10:55. | :11:00. | |
out where they are in deal with them face to face. I want them to | :11:00. | :11:04. | |
know how they treat people. I will keep going until they disappear | :11:04. | :11:12. | |
from the earth. While people are owed money, I will fight for them. | :11:12. | :11:20. | |
Do not forget, if you think you have a story, go to our website. | :11:20. | :11:27. | |
What his family? The idea of mum, dad, and 2.4 children is changing. | :11:28. | :11:32. | |
Is it 18-accepted by everyone? Down to meet a couple preparing for new | :11:32. | :11:42. | |
:11:42. | :11:44. | ||
arrivals. -- is it a change. There is stuff in there. Start a list of | :11:44. | :11:52. | |
the things you need. We are expecting twin boys. Meet soon to | :11:52. | :11:56. | |
be parents Eric and Grant Anderson. They are from California but moved | :11:56. | :12:02. | |
to Winchester seven years ago to start a new life and a new family. | :12:02. | :12:06. | |
This has been made through friends of ours, a surrogate and an egg | :12:06. | :12:10. | |
donor. We are using my sperm. We are excited about the fact they | :12:10. | :12:17. | |
will be born within five weeks. It has been a long journey. I have | :12:17. | :12:23. | |
always seen myself as a father. Part of it might be because I it | :12:23. | :12:28. | |
have a per stall care nature. I coached high school runners for 20 | :12:28. | :12:35. | |
years. I took great joy in being at a membership figure. I have been | :12:35. | :12:44. | |
given a lot of my life and I am ready to give back and braise a kid | :12:44. | :12:49. | |
-- and raise a child. I want to enjoy their discoveries. It's has | :12:49. | :12:53. | |
been two years in the planning for a journey that is taking them back | :12:53. | :13:00. | |
to America. Eric and Grant are making their baby boys with the | :13:00. | :13:04. | |
help of a surrogate in California where the laws are more sympathetic | :13:04. | :13:14. | |
:13:14. | :13:20. | ||
Hello! We interviewed six circuit mothers before we chose this one. | :13:20. | :13:27. | |
And she has now become a friend, which is fantastic. How big a you | :13:27. | :13:37. | |
:13:37. | :13:38. | ||
now? You want to see? It is a truly modern family that we have. We have | :13:38. | :13:47. | |
an Egyptian egg donor and an Asian circuit. And all agreeing to be | :13:47. | :13:54. | |
involved in the lives of the children, as they desire. We leave | :13:54. | :14:00. | |
here in 16 hours, something like that. We have nothing to do out | :14:00. | :14:06. | |
there but tend to you and the babies. I hope everything goes your | :14:06. | :14:16. | |
:14:16. | :14:20. | ||
way. We have waited a long time. Six years. I will see you soon. | :14:20. | :14:30. | |
:14:30. | :14:31. | ||
That was sweet. She is so big. It is crazy. | :14:31. | :14:34. | |
Four weeks later over in California, the boys get the news they have | :14:34. | :14:44. | |
:14:44. | :14:45. | ||
been waiting for. Her water has broken. We are on our | :14:45. | :14:55. | |
:14:55. | :14:57. | ||
way to the hospital now. I am already crying. We got the call in | :14:57. | :15:05. | |
the morning. I jumped out Shotesham, the water has broken. -- shouting. | :15:05. | :15:09. | |
Our house mate who is British jumped up saying, I will make a cup | :15:10. | :15:19. | |
of tea! Then we rushed off to the hospital to meet her. | :15:19. | :15:27. | |
So we're having twins? That is exciting. | :15:27. | :15:37. | |
:15:37. | :15:39. | ||
The babies were born about 8 o'clock in the morning. The first | :15:39. | :15:47. | |
Bath. Look at all those bobbles. That was a special moment. | :15:47. | :15:53. | |
It was a mixture of pure joy but they are finally here and here, are | :15:53. | :16:01. | |
they OK? Against that is something we will live with for the rest of | :16:01. | :16:08. | |
our lives, other babies OK? Instantly, is he breeding, is his | :16:08. | :16:18. | |
:16:18. | :16:28. | ||
Eight weeks later and Eric and Grant are back in the UK with their | :16:28. | :16:33. | |
twins, Ryan and Garrett. Friends are on hand to meet them. It's been | :16:33. | :16:40. | |
a long nine hour journey, especially for the little ones. | :16:40. | :16:47. | |
We cannot wait to get them back and put their feet out in the yard, the | :16:47. | :16:52. | |
first time they have touched British soil. It has been a very | :16:52. | :17:00. | |
long process. Back home in Winchester, it's all | :17:00. | :17:10. | |
:17:10. | :17:17. | ||
hands to the deck. Does that feel good? Welcome to the | :17:17. | :17:27. | |
:17:27. | :17:29. | ||
UK. How does it feel? This is full of breast milk. I'm trying to find | :17:29. | :17:34. | |
the proper place to put it. many times we sat and thought what | :17:35. | :17:39. | |
life would be like. All the planning that went into it and here | :17:39. | :17:48. | |
we are. We want to make sure they have had | :17:48. | :17:51. | |
their feet first. Two months later and Eric, Grant, | :17:51. | :17:59. | |
Ryan and Garrett are settling into family life. For us these babies | :17:59. | :18:05. | |
mean family, they are our family now. It is something we had from -- | :18:05. | :18:11. | |
had wanted for quite some time. We are one big happy family now. There | :18:11. | :18:18. | |
is an added bonus, the hope and joy that you see it brings to younger | :18:18. | :18:23. | |
gay couples. The idea that they can have a family, they can have it all. | :18:24. | :18:29. | |
That brings a certain amount of pride. Eric and Grant feel it's | :18:29. | :18:31. | |
important that their children grow up in a society where their family | :18:31. | :18:38. | |
unit has the same legal recognition than any others. | :18:38. | :18:44. | |
Children who grow up in families of same-sex relationship sometimes | :18:44. | :18:50. | |
have more difficulties relating to stigma, lack of legal recognition. | :18:50. | :18:55. | |
And bringing equal marriage in would help make those families more | :18:55. | :19:05. | |
:19:05. | :19:05. | ||
stable. No teacher would ask their children in class, do your parents | :19:05. | :19:09. | |
have a civil partnership? Is all about marriage. And for that full | :19:09. | :19:14. | |
social inclusion we need to be married and have that same equality | :19:14. | :19:24. | |
:19:24. | :19:28. | ||
both legally and socially as everybody else. | :19:28. | :19:34. | |
Finally, we love a challenge and filming a bird that only comes out | :19:34. | :19:41. | |
at night ticks that box. And a bird shrouded in myth and old wives | :19:41. | :19:50. | |
tales. The mysterious world of the Nightjar. | :19:50. | :19:57. | |
What am I doing out at dusk with a bunch of other people wondering | :19:57. | :20:02. | |
along the New Forest heath land? Well we're after a nightjar, of | :20:02. | :20:11. | |
course! I am excited, I have never seen one before. We have to wait | :20:11. | :20:16. | |
until it gets really dark. They told me to bring a torch but also | :20:16. | :20:24. | |
my secret weapon, my handkerchief. I will explain more later. | :20:24. | :20:26. | |
The nightjar is mysterious bird that visits us in spring all the | :20:26. | :20:29. | |
way from Africa. They're not easy to spot, especially as they hunt at | :20:30. | :20:37. | |
night. It is an intriguing bird that I have never seen. When I was | :20:38. | :20:44. | |
a child's I remember collecting cards and the Nightjar was the one | :20:44. | :20:52. | |
I could not get. I got the card but I have not seen the bird! What do | :20:52. | :20:57. | |
you know about them go as much I think they have quite a big wing | :20:57. | :21:06. | |
span for a small bird. You are going to enable us to see a | :21:06. | :21:11. | |
Nightjar tonight. Guaranteed, I was told! Nothing is guaranteed in | :21:11. | :21:16. | |
bird-watching! I was also told to bring the handkerchief. What is all | :21:16. | :21:23. | |
that about? The males have a white patch on their wings. The theory is | :21:24. | :21:28. | |
if they see another white patch in the distance they will think it is | :21:28. | :21:31. | |
the opposition and will come close to have a look and see what is | :21:31. | :21:37. | |
going on. I have leapt about waving my handkerchief and it had never | :21:37. | :21:45. | |
worked! It is just after half past nine and we have not heard anything | :21:45. | :21:53. | |
let alone seeing anything. Everyone is trying to find a bit of silence | :21:53. | :22:03. | |
:22:03. | :22:09. | ||
so that they can listen. It is meant to sound like a grasshopper. | :22:09. | :22:19. | |
:22:19. | :22:29. | ||
Either he is bringing the mint or frighten them off. Nobody will ever | :22:29. | :22:39. | |
:22:39. | :22:40. | ||
know! That is getting louder and louder. | :22:40. | :22:50. | |
:22:50. | :22:50. | ||
I think there might be more than one. | :22:50. | :22:55. | |
You would just think it is like a tropical insect. Like you're in the | :22:55. | :23:00. | |
jungle. It has stopped. So I've heard one. But not seen one. | :23:00. | :23:03. | |
Now I'm trying somewhere different. This is Ampfield woods, just north | :23:03. | :23:10. | |
of the Forest. And I've got an expert to help me. This is | :23:10. | :23:15. | |
completely different to where I was looking before. They are birds from | :23:15. | :23:20. | |
lowland heath but that is in decline because it has been taken | :23:20. | :23:26. | |
for building purposes. This is the other habitat that they like. At | :23:26. | :23:32. | |
least 50% of the British population is now in Forestry Commission | :23:32. | :23:42. | |
:23:42. | :23:49. | ||
fouled land like this. -- felled land. We will set up some nets. | :23:49. | :23:53. | |
Nigel is a licensed ringer, so he can tag the birds he catches. And | :23:53. | :23:55. | |
hopefully find them again when they return next year. And learn more | :23:55. | :24:03. | |
about their movements. I have done this now for 40 years. I was | :24:03. | :24:08. | |
trained when I started at school. From the age of 15. I have been | :24:08. | :24:14. | |
doing it ever since. One of the reasons we do this, it is not well | :24:14. | :24:18. | |
understood exactly where it migrates. We know that they winter | :24:18. | :24:23. | |
in Africa but we are not sure which countries the birds go into. Each | :24:23. | :24:29. | |
male has a territory of between 20- 50 acres. And Nigel thinks there | :24:29. | :24:32. | |
are six territories in the whole wood. What we're going to do is set | :24:32. | :24:42. | |
:24:42. | :24:45. | ||
a tape lure. We will put that just on the other side of the net. That | :24:45. | :24:51. | |
is the sound that the male bird makes. The idea of the recording is | :24:51. | :24:54. | |
to lure a bird into checking out what it thinks is another male on | :24:54. | :25:04. | |
:25:04. | :25:08. | ||
its patch. And then hopefully we'll catch it. | :25:08. | :25:14. | |
I have just seen my first Nightjar. It is so distinctive, the | :25:14. | :25:24. | |
silhouette. They remind me of a glider. You can just see those | :25:24. | :25:34. | |
flashes of white on the wings. Brilliant. It is just going round | :25:34. | :25:43. | |
there. The birds keep coming, but sadly | :25:43. | :25:52. | |
none land in the net. They are clever old things. They have come | :25:52. | :25:58. | |
to investigate. But every time become near the net they just skim | :25:58. | :26:08. | |
:26:08. | :26:12. | ||
over at the surface by a few inches. That is my first ever Nightjar. | :26:12. | :26:17. | |
They did not want to go into the net. There were definitely | :26:17. | :26:22. | |
interested, there were coming to have a look. I think we started | :26:22. | :26:26. | |
slightly early and they did get to see the net. And they decided they | :26:26. | :26:32. | |
just did not want to go in. Well let us leave the light to them and | :26:32. | :26:37. | |
go down the pub! Nigel's netting programme will | :26:37. | :26:42. | |
continue without me. But he's determined to get me close to a | :26:42. | :26:48. | |
nightjar. So we're back on the Forest heath land, this time during | :26:48. | :26:51. | |
the day when the nightjars, masters of camouflage, lie low. I'm about | :26:51. | :26:58. | |
see what happens when a male bird successfully attracts a female. A | :26:58. | :27:06. | |
Nightjar chick. Can you see it just sitting there? | :27:06. | :27:12. | |
That is incredible. Just sitting so still on its own. It blends in | :27:12. | :27:22. | |
perfectly with the heather. You would just imagine the that was an | :27:22. | :27:28. | |
old log. They have to keep still to stop predators finding them. This | :27:28. | :27:36. | |
is just about a week off fledging. The mother will be close by. They | :27:36. | :27:43. | |
keep still and they shut their eyes. When they showed they do not get | :27:43. | :27:48. | |
noticed. Just sitting there waiting for at the mother to come back. | :27:48. | :27:55. | |
When it is dark she will come and they will come running for food. | :27:55. | :28:01. | |
She will regurgitate moths and beetles. The more I find out, the | :28:01. | :28:06. | |
more in chanted I am by them. are very mysterious birds. Their | :28:06. | :28:16. | |
:28:16. | :28:25. | ||
nocturnal and difficult to study. What an amazing bird with | :28:25. | :28:30. | |
incredible camouflage. Time for me to disappear. I will see you next | :28:30. | :28:38. | |
time. Next week on the programme. I am blue van of woman. As Ford plans | :28:38. | :28:44. |