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LAUGHTER | 0:02:29 | 0:02:32 | |
Do you get attached to them? Is it hard to say goodbye? | 0:06:23 | 0:06:26 | |
I'm very sad actually when I see them going, | 0:06:26 | 0:06:29 | |
but I know they'll be doing a very good job where they're going to. | 0:06:29 | 0:06:34 | |
So I'm pleased about that aspect of it. | 0:06:34 | 0:06:37 | |
I think it's an excellent job to do. | 0:06:37 | 0:06:40 | |
I hope it will do a very good service | 0:06:40 | 0:06:43 | |
for the family that they go to as well. | 0:06:43 | 0:06:46 | |
They've been lovely to work with. They're exceptional characters. | 0:06:46 | 0:06:50 | |
You can see they all have their own different things about them. | 0:06:50 | 0:06:53 | |
They're very friendly. | 0:06:53 | 0:06:55 | |
THEY CALL TO THE GOATS | 0:07:25 | 0:07:27 | |
The way business is run now, e-mail plays a big part in the business, | 0:09:47 | 0:09:52 | |
people enquiring about the price lists sending out, getting drawings, | 0:09:52 | 0:09:56 | |
downloading things, even sending photographs. | 0:09:56 | 0:09:59 | |
So everything depends on the internet now | 0:09:59 | 0:10:02 | |
and a lot of engineers, foremen and all, they all have laptops on site | 0:10:02 | 0:10:06 | |
so we are reliant a lot on the internet. | 0:10:06 | 0:10:09 | |
Whenever I say 100% broadband availability | 0:10:47 | 0:10:49 | |
I should add that that does not necessarily mean | 0:10:49 | 0:10:52 | |
it's 100% available over your traditional phone line. | 0:10:52 | 0:10:55 | |
It may be you need another platform, another way of getting broadband, | 0:10:55 | 0:10:59 | |
for example by satellite service. | 0:10:59 | 0:11:01 | |
It's really important to understand it's not necessarily 100% broadband | 0:11:01 | 0:11:05 | |
over your traditional phone line. | 0:11:05 | 0:11:07 | |
I know that has been a bit of a problem particularly in rural areas | 0:11:07 | 0:11:10 | |
where people can find it difficult to get a really good broadband service | 0:11:10 | 0:11:14 | |
on some occasions over their telephone lines. | 0:11:14 | 0:11:17 | |
The weather has a bearing on the satellite. | 0:11:30 | 0:11:33 | |
Take yesterday, for instance. We had a wet, windy day, low cloud, | 0:11:33 | 0:11:38 | |
and the internet just totally crashed on me. | 0:11:38 | 0:11:40 | |
Whenever you're trying to send something in a hurry, | 0:11:40 | 0:11:43 | |
that's the time it'll crash on you. | 0:11:43 | 0:11:45 | |
It isn't really solving our problem at all. | 0:11:45 | 0:11:48 |