Smash the System Doctors


Smash the System

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ALL: # All we are saying

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# Is give peace a chance. #

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-What do we want?

-Peace!

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-When do we want it?

-Now!

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-What do we want?

-Peace!

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-When do we want it?

-Now!

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ALL: # All we are saying... #

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SHE TYPES

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ALL: # All we are saying

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# Is give peace a chance. #

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ALL: No state, no war!

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No state, no war!

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No state, no war!

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Would you like a leaflet? We're protesting against...

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Call this a protest? My lot are protesting.

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You're just standing there.

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That's really strange, because I didn't know anarchists had leaders.

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You think this changes anything?

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Non-violent direct action. You should try it sometime...

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WIMPS!

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Yeah. Wimps!

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Gandhi was a wimp, was he?

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Get out my way!

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-All right, love?

-No.

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What, you're not still panicking about work, are you?

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Why should I be panicking?

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We've only got this new manager coming in,

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we're all being assessed and we could lose our jobs!

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Don't be daft. No-one'd sack you. Why would they?

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"Last in, first out". I'm the newest one. That's why!

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I'm trying to get ready for this evaluation,

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accreditation, whatever it's called.

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And I could've done with some support.

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I cooked dinner last night and you didn't get in till ten o'clock!

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OK, OK, C'mon, Mand, let's not be wife-y.

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You said you'd be home, then you disappeared on some stupid protest,

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Letherbridge University is getting its funding for the IT department

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from a company that makes targeting software for missiles!

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What? That doesn't matter?

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-Sometimes you've got to look at the bigger picture, Mand...

-No!

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You should get your priorities right.

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And think about work sometimes.

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Or me.

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Right, you know what, if everyone was as apathetic as you,

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women would never have got the vote, the Berlin Wall would never

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have come down, and the Arab Spring would never have happened.

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KNOCK ON DOOR

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Mrs Tembe, thank you for coming in early.

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The practice manager's position.

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You gave an excellent interview.

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Thank you, Doctor Carter. You can be sure that I...

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I'm afraid you didn't get the job.

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Oh...

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Oh, I see.

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Another outstanding candidate...

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It's not to say you weren't very good.

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But I was not good enough.

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Thank you for letting me know.

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Do not worry, Doctor Carter.

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I will make sure that I hand over to the new manager.

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And now let me go and make you a cup of tea.

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-There's no need...

-No, no.

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RADIO: 'Leatherbridge FM...'

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What have I done now?

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A woman got beat up at the protest.

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Not the protest I was on.

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Yes, Freya, that one.

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How many protests were there at the university last night?

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She was a cleaner, she was working.

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Two protestors came and beat the crap out of her.

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She's in hospital.

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How do they know it was protestors?

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There was no-one else there!

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No, look, where'd you hear this?

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It was on the news, just now.

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Did you know about this?

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There's nutters at every protest. Nothing, nothing to do with us.

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You thought they were trouble. Why didn't you phone the police?

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So they could make it worse?

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So they could sort it out.

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You really haven't been on many protests, have you? I have.

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And trust me, they normally make it worse.

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What are you saying, that they're all thugs?

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Look, I don't know what you want me to say

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or what I'm meant to have done...

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Right. No, Freya! That's exactly the problem.

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You don't take responsibility for anything!

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Not work, not the protesting, not us.

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Fine.

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Let's just go and see if we still have jobs, shall we?

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His name is Howard Bellamy. He's ex-military

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and he's very...organised.

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We thought he'd shake the place up. In a good way.

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Kill me now...

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He's worked for the PCT, so he speaks their language...

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So you thought he'd get us through this re-evaluation thing...

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Re-accreditation. Yes.

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Howard, come and meet the troops.

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Hello, all. Thanks for coming in early...

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Mr Bellamy, I am Mrs Tembe. I have been Acting Practice Manager

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since Mrs Parsons left.

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-If there is anything you would like me to hand over to you...

-Thank you,

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but I feel it's better to start fresh.

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I've met the partners, I need a briefing with each of you today

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and I'd also like to see the team in action.

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Has someone left a baby on our doorstep or are doctors

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really getting younger?

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Joe's my son.

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My partner Zara's at the other surgery at the campus.

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We're not usually both in work on the same day,

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but the babysitter let us down.

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-So we should have someone by lunchtime...

-Good. Moving on.

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Sorry, sorry, excuse me.

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Howard Bellamy, Practice Manager.

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Doctor Freya Wilson and Nurse Mandy Marquez.

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Right, as you know,

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this practice has been chosen for re-accreditation.

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It's going to be a big week for all of us, a major challenge,

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and I can't promise to get us through it but I'll do my best.

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Some immediate, basic things need to be improved.

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The cleanliness of the premises.

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The staff should be tidy and professionally dressed.

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I'm going to conduct my own mini-inspection today, so just think of it as a trial run. Questions?

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Well, let's not keep the patients waiting.

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Doctor Clay. Shall we catch up at lunchtime?

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Actually, the wife and I -

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Nurse Clay were hoping to go for a run at lunch time.

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Well, I hardly think it's a priority just now, do you?

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-May I suggest you exercise in your own time?

-Well...

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lunchtime technically is our own time.

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And it's important to be fit and set a good example for the patients.

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Well, I agree...

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Also, studies have shown that people are more productive in the afternoon

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if they've been out at lunch, had some fresh air.

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That's a point, I suppose.

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Welcome to the Mill.

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How long do I have to wait?

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You can see the nurse when she's free. Take a seat.

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-Fascist.

-I beg your pardon?!

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You're a jobsworth.

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As long as you're being paid you don't care that the heart's being ripped out of the NHS,

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and being run by faceless bureaucrats and beancounters...

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It's not my fault.

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It is! People like you are part of the problem!

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The working classes couldn't be oppressed if they didn't collude in their own oppression.

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Oi! Wind your neck in, sunshine. What's your name?

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I don't have to give you my name!

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This ain't a fascist state.

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Jeremy Curtis-Hall, he's a patient.

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Rudeness or aggressive behaviour towards the staff will not be tolerated.

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We have the right to refuse to treat you,

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or to remove you from the patient list permanently, is that clear?

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You can apologise to Mrs Hollins, now, or you can leave.

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Sorry.

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Jeremy Curtis-Hall?

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Jez.

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This way.

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-You OK?

-Yeah.

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Doctor Wilson, word in my office, please?

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Yeah, sure.

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Dust.

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Do you think that's appropriate clothing for work?

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I think most patients don't care what I wear,

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as long as I'm a good doctor.

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I disagree. You dress like a student.

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It hardly inspires confidence.

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I'd like to see proper, professional clothing from now on.

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A smart trouser suit, for example.

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You wouldn't want to let your colleagues down, would you?

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-You do take this job seriously, don't you, Doctor Wilson?

-Yes, I do!

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You failed your exams.

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You're still a registrar... Effectively, a trainee.

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while Doctor Tyler started here at the same time,

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passed and has become a qualified GP.

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I'm not going to fail my exams again.

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I should hope not.

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How did you do it?

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It was the police. I was on a protest, last night.

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-At the university?

-Yeah.

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I heard it turned violent.

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Yeah. They turned up and laid into us.

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-Pushed me into this glass door...

-That is outrageous. You should...

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What? Go to the police?

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Don't think so.

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Right, well, are you up to date with your tetanus injections?

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I'll treat it as best I can.

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But if it gets infected, you'll need to come back, or go to A&E, OK?

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I'll ask one of the doctors to prescribe you some painkillers...

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-Can I have...

-I'm with a patient.

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Yeah, well, it's important so...

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Sorry, I won't be a minute.

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Well, he obviously doesn't want me here.

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He suggested I was useless, incompetent...

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He said that I dressed like a student.

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Well, you do!

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All right, so you had a telling-off.

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Get over it, Freya.

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Thank you. You know, I thought you might sympathise.

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I'm trying to do my job.

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I'm actually treating somebody who should probably be in hospital.

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Well, why don't you send him to A&E, then?

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You recognised him, didn't you? The lad I'm treating.

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Jez.

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I don't know him.

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But he was on the protest last night.

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He got beaten up by some police.

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You know, that's two people who've been hurt. It could've been you...

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Can we just forget about the protest, OK?

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I'm trying to say I'm sorry.

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And you were right, OK? I was wrong.

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Yeah, it might be a good idea to sit down and prepare for Thursday

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so it's not a complete disaster.

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You've changed your tune. And your priorities.

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I mean, what happened to the bigger picture?

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Right now, Mand, I'm a little bit more worried about losing my job.

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It's always about you, Freya.

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What you want, what you think is important.

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Even though you change your mind every five minutes.

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Look, wait.

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I don't know what happened to Anarchist Boy or anybody else on the protest.

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Why? Because I came home to you. Because you asked me to.

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I've never left a protest before.

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I've never had anyone to come home to before.

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This is me trying to compromise!

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You do not compromise, you don't know the meaning of the word!

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And if you can't see that, Freya...

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I don't know what we're even doing together.

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Then the fire alarm went off!

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-The upshot is, he has to re-sit the whole exam.

-That's awful.

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Anyone seen Howard?

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He's in Julia's office, moving things around.

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Great, come on! Let's go while the coast's clear.

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He's not that bad. He helped me out with that patient. Stuck up for me.

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He wants weekly staff meetings. Julia tried that, remember?

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At least you got round him about us going running.

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He's a bureaucrat. Just blind him with science. He doesn't understand medicine.

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Oh! He's sorted out the fridge. Now, that is good.

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You can actually find stuff.

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I wonder what he did in the army?

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Counted things.

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-Probably said, "No more tanks till the next financial year."

-Come on, let's go.

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I'm glad you thought of this. It's a good idea.

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Can't believe you're going running after some mad patient attacked you!

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Can't let something like that scare me off, can I?

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Has anyone seen Mand?

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She said she was going off on a house-call.

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Trying to find a Howard-free zone.

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Are you stupid? >

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Hello?

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How d'you know they haven't called the police? >

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We're in trouble. Especially if that stupid woman dies.

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You said they wouldn't be able to find us.

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Yeah, well, they wouldn't, if you hadn't gone to a doctor!

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Who's your friend?

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You still need stitches. And I brought your prescription.

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This isn't a good moment. I can come back.

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Have you been listening?

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Howard says I'm spending too long with patients.

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he says the key to good service is "efficient patient throughput".

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Can you believe that?

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Don't worry about Howard. Save your breath for running.

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You? You beat up that cleaner.

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I didn't.

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-Shut up!

-Get out of my way.

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Right... Well, I'm phoning the police.

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Oi! Hey, that's mine!

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Property is theft.

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Argh!

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Jez, are you going to help or just stand there?

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Right, upstairs, you!

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-Just let me go, I won't tell anyone, I swear!

-I said shut up!

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SHE SCREAMS

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Scream as loud as you like, darling. No-one's going to hear.

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Let me out!

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-Look, maybe we should...

-Look, d'you want to be arrested?

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< Please! Let me out!

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Go to prison?

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Pretty posh boy like you, I wouldn't rate your chances.

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< You can't leave me in here!

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Ouch!

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Oh, just one more circuit.

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-Do you have to go so fast?

-Do you have to talk all the time?

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Save your concentration for the running. One more circuit!

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I thought we were doing this together!

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I thought that was the point!

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KNOCK ON DOOR

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Hello?

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Let me out!

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LET ME OUT!

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Listen. Whoever's there.

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I'm supposed to be back for afternoon surgery soon.

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If I don't turn up, my colleagues'll be worried.

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They know I'm here.

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Look, you don't want the police turning up here.

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If I stay missing, they will.

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MOBILE RINGS

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See?!

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Mand, look, I'm really sorry, OK?

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Can we just talk about this and sort it out?

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Where are you, lovely? Will you ring me, please?

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Or just turn your phone back on!

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Ah, the runners return. What's happened to Doctor Clay?

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Have you lost him?

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He's right behind me... he'll be back in a minute.

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He'll need to be. When you've showered and changed, perhaps we could have a catch-up.

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My office, 15 minutes?

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Er, hello? My arm's bleeding again.

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Is that bad?

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Let me out, let me take a look. Can't help you if I'm stuck in here.

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Nice try. You must think I'm stupid.

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You need medical treatment. That's what I came here for.

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To do my job. It's important to me.

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You must understand that?

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There must be something that's important to you. Politics?

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I'm not into politics.

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The party political system is essentially rotten.

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They're all corrupt.

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-Look at the expenses scandal....

-What do you do about it?

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Anarchy. Activism. You tear it down....

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-You wouldn't understand.

-I might. Try me. You could convert me.

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I'd read up about anarchy. I was looking for a group.

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So I joined LUAS at the Fresher's Fair...

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"Loo-Ass"?

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Letherbridge University Anarchist Society.

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I had a car, I could take people to demos, use this house for meetings.

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Is it your house?

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My dad's, actually. He's never around. Works in Dubai.

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He's a banker.

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He'd have a fit if he knew anarchists were meeting here.

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And when Finn moved in...

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-Finn's been living here?

-Don't get the wrong idea. We're not gay.

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I didn't think you were.

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He's a great bloke. Total headcase, but...

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-Where is he now?

-He's gone.

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So he's just left you here to...what? Guard me?

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I suppose.

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Sounds like he's dropped you in it.

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It's not like that.

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No? He's done a runner. In your car.

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And left you here to take the blame.

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Why are you doing what he says? I wouldn't.

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-I don't take orders from him!

-Prove it. Let me go.

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Let me out of here.

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KNOCK ON DOOR

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I wanted to talk to nurse Marquez.

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-Unfortunately, she doesn't seem to be here.

-Mandy? She's not back yet?

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Obviously not.

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As her manager, I'd expect you to know where she is.

0:18:220:18:25

-I can give her a call on her mobile.

-Already tried. It seems to be off.

0:18:250:18:27

Is she always this casual about showing up for afternoon surgery?

0:18:270:18:31

Mandy? No. She's really conscientious.

0:18:310:18:34

She wouldn't be late without a good reason.

0:18:340:18:36

What are you going to do?

0:18:400:18:41

Dunno. I can't go to prison....

0:18:410:18:45

-Who says you will?

-Finn. And he knows. He's done time.

0:18:450:18:50

-Young offenders, and everything.

-Listen, I heard what Finn said.

0:18:500:18:53

-Sounds like he beat up that woman, not you.

-Yeah.

0:18:530:18:58

It would've been a brilliant protest,

0:18:580:19:01

-if Finn hadn't gone completely mental...

-What happened?

0:19:010:19:04

It was my idea. I researched it.

0:19:040:19:07

Found out about the university accepting blood-money from arms manufacturers.

0:19:070:19:11

How'd you find out? That's really clever.

0:19:110:19:14

It's all in the public domain.

0:19:140:19:16

No-one bothers to find out about it because no-one cares.

0:19:160:19:19

Some people do.

0:19:190:19:21

Anyway, Finn had been on at me, "You should organise a protest."

0:19:210:19:26

So I did.

0:19:260:19:27

We all went down the Senate House

0:19:270:19:29

but this other group got there first.

0:19:290:19:32

They were pathetic, standing there like lemons, waving their placards.

0:19:320:19:38

That woman from the surgery was there.

0:19:380:19:40

Doctor Wilson?

0:19:400:19:41

Dunno. Fat cow with a blokey haircut.

0:19:410:19:44

Anyway, she had a go at us and they all just stood there.

0:19:440:19:47

So we left them and went inside.

0:19:470:19:49

Smash the place up, that was the idea. You know, trash the computers.

0:19:510:19:56

I punched a glass door. That's how I did this!

0:19:560:19:58

So it wasn't the police?

0:19:580:19:59

What?

0:19:590:20:02

Well, no. They hadn't arrived yet.

0:20:020:20:05

Anyway, we were trying to get into the offices

0:20:050:20:07

but they were all locked, except one.

0:20:070:20:10

There was this woman, the cleaner.

0:20:110:20:14

She was stupid, basically.

0:20:140:20:17

She tried to stop us. Stood there with her Hoover, barring the way.

0:20:170:20:20

Finn lost it.

0:20:230:20:25

What did he do?

0:20:260:20:27

He hit her, she fell back, knocked herself out.

0:20:270:20:32

She was on the floor, and he was kicking her.

0:20:320:20:34

He spat on her. Gobbed in her face.

0:20:340:20:37

Then we ran for it.

0:20:370:20:39

You left her there, unconscious?

0:20:390:20:42

Yeah, well, I reckoned someone'd find her sooner or later.

0:20:440:20:49

Ah, we should have a catch-up.

0:20:530:20:55

Talk about this Granger Clinic of yours...

0:20:550:20:58

What's that on your shoulder?

0:20:580:21:00

Oh, baby sick. I was burping Joe...

0:21:000:21:04

Yes, all right.

0:21:040:21:06

My office, five minutes?

0:21:060:21:08

You should go to the police.

0:21:120:21:14

No way.

0:21:140:21:17

But you're a witness. You saw Finn attack her.

0:21:170:21:20

Kind of...

0:21:200:21:22

Look, it's complicated.

0:21:220:21:24

When Finn was kicking her, he kept shouting at me.

0:21:240:21:28

"Come on, get stuck in!"

0:21:280:21:30

-And you did?

-I didn't kick her.

0:21:300:21:32

I just sort of nudged her with my foot.

0:21:320:21:34

She was unconscious, she wouldn't have felt anything anyway...

0:21:340:21:37

I only did it to shut Finn up!

0:21:370:21:39

I can't go to the police.

0:21:390:21:41

-I will.

-That's not fair. I let you out. I rescued you.

0:21:410:21:46

It's not my fault.

0:21:470:21:49

OK, Finn...

0:21:490:21:50

Finn says there have to be sacrifices in any struggle...

0:21:500:21:53

Oh, the gospel according to Finn(!)

0:21:530:21:56

Freya was right about you...

0:21:560:21:58

You tricked me. Pretending to be interested, to listen.

0:21:590:22:03

To think, I felt sorry for you!

0:22:030:22:05

-To think I thought you were the victim!

-Shut up!

0:22:050:22:08

Finn's a psycho, but you! You're pathetic.

0:22:080:22:12

SHUT UP!

0:22:120:22:14

SHE SCREAMS

0:22:140:22:18

Ah, Doctor Tyler. Got a minute?

0:22:230:22:27

No, please! Please, stop! You're hurting me!

0:22:310:22:34

Stop moving!

0:22:350:22:37

Well, Nurse Marquez is fine, I'm sure you'll be pleased to hear.

0:22:590:23:01

She's with the police giving a statement. I'll have a debrief.

0:23:010:23:05

Well, I've had a very productive day, and I'm looking forward to working with all of you.

0:23:050:23:09

Now, the next objective is to get through the re-accreditation.

0:23:090:23:12

If do that, that's when the real work starts - making this practice

0:23:120:23:16

everything that it should be.

0:23:160:23:18

We could be doing a lot more -

0:23:180:23:20

like getting involved in research projects, drug trials.

0:23:200:23:24

It happens that I've been working on a project myself,

0:23:240:23:26

and I've asked Doctor Tyler to take the lead on it.

0:23:260:23:29

Right, we've all got plenty to do so thank you for your time

0:23:290:23:32

I'm sorry!

0:23:340:23:37

Are you OK?

0:23:370:23:40

Let's have a look.

0:23:400:23:42

Is every member of staff... part of a couple?

0:23:420:23:49

I've been looking at your job description.

0:23:490:23:52

It says nothing about tackling violent criminals.

0:23:520:23:54

I didn't know what was going to happen.

0:23:540:23:56

Perhaps because you rushed in without thinking.

0:23:560:23:59

I was concerned about a patient who said he'd been beaten up by the police...

0:23:590:24:02

Well, he lied. And, rather naively, you believed him.

0:24:020:24:05

That's because I don't start out assuming

0:24:050:24:08

all my patients are lying to me. I don't think that's naive.

0:24:080:24:12

I acted rashly, I accept that. But I was just trying to do my job.

0:24:120:24:17

Well.

0:24:170:24:18

I'd appreciate it if you can do it without being kidnapped, in future.

0:24:180:24:21

We can catch up properly tomorrow. I'll let you get off home.

0:24:230:24:26

Someone has to stand up to thugs like that.

0:24:270:24:30

Well done.

0:24:300:24:32

Why did you go there on your own without even telling anyone?

0:24:350:24:41

I don't know.

0:24:410:24:44

Because you're an idiot.

0:24:450:24:48

I'm sorry.

0:24:480:24:50

I should've been more supportive.

0:24:520:24:55

You know, I always thought if I was attacked, I'd be useless.

0:24:550:25:02

Helpless. And I wasn't. I handled it OK.

0:25:020:25:08

I feel like, if I can cope with that, I can survive anything.

0:25:080:25:14

Even Howard?

0:25:150:25:17

Howard doesn't scare me.

0:25:170:25:19

You've changed your tune.

0:25:190:25:21

Well, I think he could be good for the practice.

0:25:210:25:25

I think he could be a complete nightmare.

0:25:250:25:29

Just because he told you off about your clothes...

0:25:290:25:33

No, actually. It's got nothing to do with that.

0:25:330:25:35

He is a bureaucratic control freak.

0:25:350:25:38

It's people like him who suck the blood out of the NHS.

0:25:380:25:43

You know I'm right!

0:25:430:25:44

It's not going to be the same now he's in charge.

0:25:460:25:49

Please, not another row. I can't cope.

0:25:490:25:53

Sorry. I'm really sorry.

0:25:530:25:56

We need to get you to hospital.

0:26:300:26:31

No, what can they do?

0:26:310:26:33

Treat you.

0:26:330:26:34

Patients should always take priority.

0:26:340:26:36

You could have compromised their safety.

0:26:360:26:38

That's ridiculous!

0:26:380:26:39

Get back! I said get back!

0:26:390:26:43

-Staff room this way?

-No, it is...

0:26:430:26:45

Thank you, Mrs Tem.

0:26:450:26:46

"Be", Mrs Tem-BE.

0:26:460:26:48

Don't make excuses! Tell her the truth!

0:26:480:26:52

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