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QUACKING | 0:00:28 | 0:00:31 | |
QUACKING | 0:00:37 | 0:00:41 | |
I still think we could have done something more to help. | 0:00:43 | 0:00:46 | |
Maybe. | 0:00:46 | 0:00:49 | |
When we went round to dinner, Zara was so edgy. | 0:00:49 | 0:00:51 | |
We should have seen the signs, we should have said something. | 0:00:51 | 0:00:54 | |
Zara's always edgy. There's no way we could have known. | 0:00:54 | 0:00:56 | |
Oh, come on. She didn't want us there. | 0:00:56 | 0:00:58 | |
She couldn't wait for us to leave. | 0:00:58 | 0:01:00 | |
Blimey, he looks awful. | 0:01:00 | 0:01:02 | |
Daniel! | 0:01:04 | 0:01:05 | |
She still hasn't rung? | 0:01:11 | 0:01:12 | |
What do you think? | 0:01:12 | 0:01:14 | |
Look, I know it's hard and you're angry, | 0:01:14 | 0:01:15 | |
but you need to resolve this before too much distance grows, especially if you don't want to lose Joe. | 0:01:15 | 0:01:20 | |
-Yeah, I'm aware of that. -Have you even rung her? | 0:01:20 | 0:01:22 | |
Jimmi, I can handle it, all right? | 0:01:22 | 0:01:24 | |
He keeps shutting me out. | 0:01:30 | 0:01:31 | |
He just needs some space. | 0:01:31 | 0:01:33 | |
-Nah, it's not that. -He can be a very private person. | 0:01:33 | 0:01:36 | |
I've been with him through all this - them getting together, the bust-ups, the IVF. | 0:01:36 | 0:01:40 | |
Exactly. They're always going through some sort of crisis. | 0:01:40 | 0:01:43 | |
They'll probably be back together in a month. | 0:01:43 | 0:01:45 | |
I don't think so. | 0:01:45 | 0:01:46 | |
Jimmi, you can't read other people's relationships. | 0:01:46 | 0:01:49 | |
Especially theirs. They've never exactly been conventional. | 0:01:49 | 0:01:52 | |
I know. But we should be there for him. | 0:01:52 | 0:01:54 | |
We are. | 0:01:56 | 0:01:57 | |
He's keen. | 0:02:10 | 0:02:11 | |
Who, Reg? Very. | 0:02:11 | 0:02:13 | |
We're not strictly open yet. | 0:02:13 | 0:02:15 | |
No, but he's such a sweetheart I thought I'd let him in. | 0:02:15 | 0:02:18 | |
-Wasn't he here yesterday? In fact, isn't he here quite a lot? -He's one of our regulars. -One of? | 0:02:18 | 0:02:24 | |
He likes to see Elaine. | 0:02:24 | 0:02:27 | |
He's not doing any harm. | 0:02:27 | 0:02:29 | |
Oh, hello, Mr Marsden. Early bird. | 0:02:30 | 0:02:32 | |
I would say "catching worms", | 0:02:32 | 0:02:35 | |
but I wouldn't want to offend by association. | 0:02:35 | 0:02:37 | |
Why don't you come on through? | 0:02:37 | 0:02:39 | |
Thank you. | 0:02:39 | 0:02:40 | |
You're welcome. | 0:02:40 | 0:02:41 | |
I'm sorry for being a bit of a bad penny, | 0:02:44 | 0:02:46 | |
-but I am still feeling a little tired. -Mmm-hmm. | 0:02:46 | 0:02:50 | |
So I thought I'd pop by just in case my blood tests had come back. | 0:02:50 | 0:02:55 | |
Ah. No sign yet, but thanks for reminding me. | 0:02:55 | 0:02:59 | |
How was your niece? | 0:02:59 | 0:03:01 | |
-She couldn't come, sadly. -Oh. | 0:03:02 | 0:03:06 | |
Slightly high blood pressure. And, of course, she's got to be careful. | 0:03:06 | 0:03:10 | |
But we had a nice chat on the phone. | 0:03:11 | 0:03:14 | |
Thank you. Good. Did she find out the sex in the end? | 0:03:14 | 0:03:19 | |
Yes. A girl. | 0:03:19 | 0:03:21 | |
Oh. | 0:03:21 | 0:03:22 | |
So I'm whittling her a beautiful set of doll's house furniture. | 0:03:22 | 0:03:25 | |
And then the dolls to match. | 0:03:26 | 0:03:28 | |
Well, I think she's a very lucky girl to have such a lovely great-uncle. | 0:03:28 | 0:03:33 | |
Oh, I wouldn't say that. | 0:03:33 | 0:03:35 | |
Well, your pulse and blood pressure are fine, | 0:03:35 | 0:03:38 | |
so we'll see what we get when the blood tests come back. In the meantime, | 0:03:38 | 0:03:42 | |
are you eating little and often? And I don't just mean pear drops. | 0:03:42 | 0:03:46 | |
Oh. | 0:03:46 | 0:03:47 | |
I'm doing my best. | 0:03:47 | 0:03:48 | |
-HE SIGHS -But it's the habit of a lifetime. | 0:03:49 | 0:03:52 | |
Well, the tiredness does concern me, but you seem to be fine. | 0:03:52 | 0:03:56 | |
I'll be happy when those blood tests come through | 0:03:56 | 0:03:58 | |
and we can start to eliminate a few things. | 0:03:58 | 0:04:00 | |
In the meantime, take it easy. | 0:04:00 | 0:04:03 | |
Roger, wilco. Thank you for your precious time. | 0:04:03 | 0:04:07 | |
Just had a woman with the most minging leg ulcer. | 0:04:07 | 0:04:11 | |
-Serious gag factor. -I know. | 0:04:11 | 0:04:13 | |
-Makes you wonder why you didn't get into colonic irrigation. -SHE LAUGHS | 0:04:13 | 0:04:16 | |
Speaking of alternative careers, any luck with the job hunting? | 0:04:16 | 0:04:20 | |
Is that landlord-speak for, "When are you moving out?" | 0:04:20 | 0:04:22 | |
Much as I love not being able to see the floor for strappy stilettos | 0:04:22 | 0:04:27 | |
and mismatched underwear, I really didn't want a long-term lodger. | 0:04:27 | 0:04:30 | |
Point taken. | 0:04:30 | 0:04:31 | |
MOBILE RINGS Oh. | 0:04:31 | 0:04:35 | |
Yes? | 0:04:35 | 0:04:37 | |
This is Jas. | 0:04:37 | 0:04:38 | |
Oh, right, great. | 0:04:41 | 0:04:44 | |
Erm, could it possibly be a bit earlier? | 0:04:45 | 0:04:48 | |
It's just I have to be back at work for four. | 0:04:48 | 0:04:50 | |
No? OK. See you at 3:40, then. | 0:04:50 | 0:04:53 | |
-Bit fierce. -Interview? -Yeah. | 0:04:55 | 0:04:57 | |
Nice one. What for? | 0:04:57 | 0:04:59 | |
Do you think you could cover my first two patients after lunch? | 0:04:59 | 0:05:03 | |
My car's knackered and I have to get the bus. Probably be back about half past. | 0:05:03 | 0:05:06 | |
How much is it worth? | 0:05:06 | 0:05:08 | |
Well, if you're lucky, the liberation of your radiators from drying undies. | 0:05:08 | 0:05:12 | |
Deal. | 0:05:12 | 0:05:13 | |
Suppose I'd better go and tell Howard, then. | 0:05:14 | 0:05:16 | |
Good luck with that one. | 0:05:16 | 0:05:18 | |
RADIO: 'The hunting ban. Should it be repealed?' | 0:05:22 | 0:05:25 | |
'Save the foxes or save a national tradition - what do you think?' | 0:05:25 | 0:05:29 | |
'Call us on 0844 111 222.' | 0:05:29 | 0:05:33 | |
I think, as a nation, we've got more important things to think about. | 0:05:33 | 0:05:38 | |
'Good morning, it's Letherbridge FM. Rise and shine.' | 0:05:38 | 0:05:42 | |
Mmm. | 0:05:42 | 0:05:44 | |
HE WHISTLES | 0:05:48 | 0:05:50 | |
Oh, Dr Cassidy! Mr Marsden... | 0:05:50 | 0:05:54 | |
What about him? | 0:05:54 | 0:05:55 | |
You seem to be seeing him rather a lot. | 0:05:55 | 0:05:57 | |
Oh, possibly. | 0:05:57 | 0:05:59 | |
He's elderly, has a lot of minor ailments, | 0:05:59 | 0:06:01 | |
-needs a lot of reassurance. -So he's a hypochondriac? | 0:06:01 | 0:06:03 | |
I wouldn't go that far. | 0:06:03 | 0:06:05 | |
No, it's probably just he's a bit nervy and likes the company. | 0:06:05 | 0:06:08 | |
Bit of a chat, TLC. | 0:06:08 | 0:06:10 | |
Dr Cassidy, you're a GP with five years training | 0:06:12 | 0:06:14 | |
and 20 years of experience, and a not inconsiderable salary. | 0:06:14 | 0:06:17 | |
Do you think your time may be better spent on patients who are actually ill? | 0:06:17 | 0:06:21 | |
Pastoral care is a valuable part of the service. | 0:06:21 | 0:06:24 | |
There's a difference between pastoral and overindulgent. | 0:06:24 | 0:06:27 | |
We can't see patients with every sniffle - | 0:06:27 | 0:06:29 | |
it's simply not cost-effective. | 0:06:29 | 0:06:30 | |
-If it was just about money, we'd all be in private medicine. -Well, clearly we aren't. | 0:06:30 | 0:06:34 | |
And I'd appreciate it if you didn't encourage this kind of behaviour | 0:06:34 | 0:06:37 | |
in patients in future. | 0:06:37 | 0:06:38 | |
SHE SIGHS | 0:06:38 | 0:06:40 | |
Oh. Dash! | 0:06:52 | 0:06:54 | |
Hey, how's it going? | 0:07:37 | 0:07:38 | |
Ah. Yeah, fine. | 0:07:40 | 0:07:43 | |
Do us a favour, chuck a couple more in there for me. | 0:07:43 | 0:07:46 | |
You make it too weak. | 0:07:46 | 0:07:47 | |
We should get one of those espresso machines, | 0:07:47 | 0:07:49 | |
like we had when we shared. | 0:07:49 | 0:07:51 | |
What, the one you used to have tantrums with | 0:07:51 | 0:07:53 | |
because it was so hard to clean? | 0:07:53 | 0:07:55 | |
Was I that bad? | 0:07:55 | 0:07:56 | |
You had your moments, yeah. | 0:07:56 | 0:07:58 | |
Listen, I was thinking. | 0:08:00 | 0:08:01 | |
Why don't you stay with us until all of this stuff blows over? | 0:08:01 | 0:08:06 | |
You know, can't be fun rattling round in that house on your own. | 0:08:06 | 0:08:09 | |
Oh, that's kind. I'm not good company. | 0:08:09 | 0:08:11 | |
So what's new? | 0:08:11 | 0:08:13 | |
Seriously, it's not a problem. We could cope, can't we, Cherry? | 0:08:13 | 0:08:16 | |
-I think that Daniel knows what's best for him right now. -Yeah. | 0:08:16 | 0:08:20 | |
Thanks. | 0:08:21 | 0:08:22 | |
Thanks for being so enthusiastic. | 0:08:28 | 0:08:30 | |
-Don't you think you should talk to me before you invite someone to stay? -It's not just someone. | 0:08:30 | 0:08:33 | |
It's my best mate and he happens to have lost his partner and son. | 0:08:33 | 0:08:36 | |
And, anyway, you're normally the first one there in a crisis. | 0:08:36 | 0:08:39 | |
-I just think it's none of our business. -Why? | 0:08:39 | 0:08:42 | |
Do you know something I don't? Has Zara said something to you? | 0:08:43 | 0:08:46 | |
Yeah, right. Since when does Zara tell anybody anything? | 0:08:46 | 0:08:49 | |
Hello, Mr Marsden, everything all right? | 0:08:52 | 0:08:55 | |
Yes. | 0:08:55 | 0:08:56 | |
I was just asking the lovely Mrs Hollins here | 0:08:56 | 0:08:59 | |
if you might be able to fit me in? | 0:08:59 | 0:09:01 | |
Of course, I can wait as long as it takes. | 0:09:01 | 0:09:03 | |
Erm... We do seem to be a little busy. | 0:09:03 | 0:09:06 | |
Perhaps you could make an appointment for a few days' time | 0:09:06 | 0:09:09 | |
if you're not feeling any better? | 0:09:09 | 0:09:10 | |
Unless it's something serious? | 0:09:10 | 0:09:12 | |
Oh, of course, silly me. | 0:09:12 | 0:09:14 | |
You're completely chocka, aren't you? | 0:09:14 | 0:09:16 | |
I'll be absolutely fine, I'm sure. | 0:09:16 | 0:09:20 | |
Toodle pip! | 0:09:20 | 0:09:21 | |
Listen, don't worry. | 0:09:21 | 0:09:23 | |
As long as we're quick I can fit you in now. | 0:09:23 | 0:09:26 | |
You could? That would be splendid. | 0:09:26 | 0:09:28 | |
-And I can take a look at that finger. -What? | 0:09:28 | 0:09:30 | |
-Oh, that. Industrial accident. -Oh, dear. | 0:09:30 | 0:09:34 | |
Well, there's no sign of anaemia | 0:09:39 | 0:09:41 | |
and fortunately the cut's not too deep. | 0:09:41 | 0:09:44 | |
Good. | 0:09:44 | 0:09:45 | |
You're probably still fragile after the pancreatitis. | 0:09:45 | 0:09:48 | |
It can take a while to settle. | 0:09:48 | 0:09:50 | |
Eat little and often, avoid saturated fats | 0:09:50 | 0:09:53 | |
and anything too acidic. | 0:09:53 | 0:09:55 | |
I've been onto the hospital about your bloods. | 0:09:55 | 0:09:57 | |
They should be back very soon. | 0:09:57 | 0:09:59 | |
I put in for quite a few things - kidney, liver, glucose. | 0:09:59 | 0:10:03 | |
Hm, the full MOT. | 0:10:03 | 0:10:05 | |
Always expensive on a clapped-out old banger like me! | 0:10:05 | 0:10:08 | |
I'd describe you more as a classic. | 0:10:08 | 0:10:11 | |
If I hear anything, I'll let you know. | 0:10:11 | 0:10:14 | |
Right, there we are. | 0:10:14 | 0:10:16 | |
Excellent. | 0:10:16 | 0:10:17 | |
Thank you. | 0:10:22 | 0:10:23 | |
-Now, I don't want to sound... -Oh, no. | 0:10:23 | 0:10:27 | |
Speed was the order of the day, I believe. | 0:10:27 | 0:10:30 | |
Thanks very much for your time. I really do appreciate it. | 0:10:30 | 0:10:34 | |
Oh, do excuse me, Mr Bellamy. | 0:10:39 | 0:10:41 | |
I'm so sorry about this morning. | 0:10:41 | 0:10:44 | |
I meant to bring the sustenance to the birds but the pigeons muscled in. | 0:10:44 | 0:10:48 | |
I do so hate a bully, don't you? | 0:10:48 | 0:10:51 | |
What? | 0:10:55 | 0:10:56 | |
BOTH: Nothing. | 0:10:56 | 0:10:58 | |
Am I right in thinking you've just seen Mr Marsden again? | 0:11:01 | 0:11:04 | |
Yes, that's correct. | 0:11:04 | 0:11:06 | |
Presumably for something significant? | 0:11:06 | 0:11:09 | |
Well, he'd cut his finger and he was feeling a little dizzy. | 0:11:09 | 0:11:11 | |
A cut? This is exactly the sort of thing I was talking about. | 0:11:11 | 0:11:15 | |
I appreciate your concerns, Howard, but I would like to remind you that | 0:11:15 | 0:11:19 | |
it's my prerogative to judge how often a patient needs to be seen. | 0:11:19 | 0:11:22 | |
-He was in three times last week for minor complaints. -You haven't been reading patient files? | 0:11:22 | 0:11:26 | |
Of course not, I just checked the dates of his visits. | 0:11:26 | 0:11:29 | |
I'm sure I don't have to remind you about patient confidentiality. | 0:11:29 | 0:11:32 | |
Well, we're not going to resolve this here. | 0:11:32 | 0:11:34 | |
It's clearly something which needs to be taken up | 0:11:34 | 0:11:36 | |
at the next partner meeting. | 0:11:36 | 0:11:37 | |
Sorry, could I have a quick word? | 0:11:39 | 0:11:41 | |
I need to take a conference call in my office. | 0:11:41 | 0:11:44 | |
Hey, do you fancy some lunch after I'm done with my next patient? | 0:11:49 | 0:11:52 | |
Oh, no, thanks, mate. I've got a splitting headache. | 0:11:52 | 0:11:54 | |
Might help clear it a bit. | 0:11:54 | 0:11:56 | |
Yeah, it's my admin afternoon. | 0:11:56 | 0:11:58 | |
Thought I'd go home and do it there. But thanks. | 0:11:58 | 0:12:01 | |
-See you. -See you. | 0:12:01 | 0:12:03 | |
RADIO: # Suddenly you're older | 0:12:09 | 0:12:12 | |
# And all because of a man | 0:12:12 | 0:12:17 | |
# That got away | 0:12:17 | 0:12:22 | |
# No more his eager call... # | 0:12:23 | 0:12:29 | |
PHONE RINGS DOWN LINE | 0:12:29 | 0:12:31 | |
'Mill Health Centre. Can you hold, please?' | 0:12:31 | 0:12:33 | |
Sorry to bother you, Mrs Hollins, but... | 0:12:33 | 0:12:35 | |
Oh. | 0:12:37 | 0:12:39 | |
Oh, hello, Mr Marsden. | 0:12:39 | 0:12:40 | |
I'm sorry but we're just closing for lunch. | 0:12:40 | 0:12:43 | |
-Of course. What a nincompoop! -Everything all right? | 0:12:43 | 0:12:46 | |
I was just on my way to that nice grocers round the corner | 0:12:46 | 0:12:50 | |
and I thought I'd drop in because I've been feeling woozy again. | 0:12:50 | 0:12:55 | |
Perhaps if I catch Dr Cassidy for two seconds | 0:12:55 | 0:13:00 | |
-before she went to lunch? -Oh, go on, then. Take a seat | 0:13:00 | 0:13:03 | |
-and I'll see if I can grab her. -You're an absolute angel! | 0:13:03 | 0:13:05 | |
KAREN CHUCKLES | 0:13:05 | 0:13:07 | |
Mr Marsden. | 0:13:07 | 0:13:09 | |
Excuse me... | 0:13:09 | 0:13:11 | |
but this is the third time you've visited here today, isn't it? | 0:13:11 | 0:13:14 | |
How good of you to notice. | 0:13:14 | 0:13:16 | |
But I'm not surprised. | 0:13:16 | 0:13:18 | |
-You've made such a remarkable difference to this place. -Have I? | 0:13:18 | 0:13:21 | |
Oh, yes. | 0:13:21 | 0:13:22 | |
No disrespect to Miss Parsons, | 0:13:22 | 0:13:24 | |
the place has a new sharpness and freshness. | 0:13:24 | 0:13:28 | |
Well-organised notice boards, new clinics - | 0:13:28 | 0:13:32 | |
little details but it makes all the difference. | 0:13:32 | 0:13:34 | |
Shows how much you care. | 0:13:34 | 0:13:36 | |
Thank you. | 0:13:36 | 0:13:37 | |
Yes, you add a definite je ne sais quoi to the place. | 0:13:37 | 0:13:43 | |
Do you mind if I ask you who your tailor is? | 0:13:43 | 0:13:46 | |
I've been noticing how stylishly you're always turned out. | 0:13:46 | 0:13:49 | |
Just a small little tailor's in Birmingham - ex-Savile Row. | 0:13:49 | 0:13:52 | |
Of course. | 0:13:52 | 0:13:54 | |
Quality speaks for itself. | 0:13:54 | 0:13:56 | |
Apropos of which, you must try some of this chocolate. | 0:13:56 | 0:14:00 | |
Reminds me of the stuff I used to sell in my shop. | 0:14:00 | 0:14:03 | |
Artisan quality. | 0:14:03 | 0:14:06 | |
In fact, why don't you take the whole bar? | 0:14:06 | 0:14:08 | |
Thank you very much. | 0:14:08 | 0:14:10 | |
Mmm. | 0:14:30 | 0:14:32 | |
Mr Marsden. | 0:14:53 | 0:14:55 | |
Oh, hello again. | 0:14:55 | 0:14:56 | |
May I share something with you that's been on my mind since this morning? | 0:14:56 | 0:14:59 | |
Of course. | 0:14:59 | 0:15:01 | |
Fire away. | 0:15:02 | 0:15:04 | |
This is your third visit here today, | 0:15:04 | 0:15:06 | |
-presumably regarding the same set of symptoms? -Yes. | 0:15:06 | 0:15:10 | |
Now, my concerns as practice manager, | 0:15:10 | 0:15:14 | |
we have quite a lot of patients and very limited resources. | 0:15:14 | 0:15:17 | |
Now, if your three visits were dealt with in one go | 0:15:17 | 0:15:21 | |
you could have saved yourself and Dr Cassidy some time, | 0:15:21 | 0:15:25 | |
and the surgery some money. | 0:15:25 | 0:15:27 | |
Yes, I see your point. More efficient all-round. | 0:15:27 | 0:15:32 | |
Precisely. | 0:15:32 | 0:15:33 | |
I'm not belittling your symptoms, it's just that... | 0:15:33 | 0:15:36 | |
Three visits in one day is a bit much. | 0:15:36 | 0:15:39 | |
Well, yes...if it's not urgent. | 0:15:39 | 0:15:42 | |
Now, are you aware of services like the NHS Direct | 0:15:42 | 0:15:45 | |
and the minor injuries clinics? | 0:15:45 | 0:15:47 | |
Yes. | 0:15:47 | 0:15:48 | |
Absolutely. | 0:15:48 | 0:15:50 | |
You're absolutely right. | 0:15:50 | 0:15:52 | |
I'm afraid I can be rather demanding. | 0:15:52 | 0:15:56 | |
It's always been a fault of mine. | 0:15:56 | 0:15:58 | |
Cost me dear over the years, if truth be told. | 0:15:58 | 0:16:02 | |
I see. | 0:16:02 | 0:16:04 | |
So you do understand? | 0:16:04 | 0:16:06 | |
Completely. Thank you for pointing it out. | 0:16:06 | 0:16:09 | |
-I see you liked the chocolate. -Mm? | 0:16:09 | 0:16:12 | |
Oh, yes. Very nice, thank you. | 0:16:14 | 0:16:17 | |
My pleasure! | 0:16:17 | 0:16:18 | |
Cheerio, then. | 0:16:19 | 0:16:20 | |
-How did that go? -Not a clue. | 0:16:27 | 0:16:29 | |
Don't worry, you've just been Reg'd! | 0:16:29 | 0:16:32 | |
-Look, mate, I'm sorry if you're feeling hounded. -It's OK. | 0:16:36 | 0:16:40 | |
I'm worried about you, you know? | 0:16:40 | 0:16:43 | |
-I'll be all right. -Yeah, of course you will. | 0:16:43 | 0:16:45 | |
And I want to help but I can't if you keep shutting me out. | 0:16:45 | 0:16:47 | |
I mean, I don't even know what happened between you and Zara. | 0:16:47 | 0:16:50 | |
You two were solid. | 0:16:50 | 0:16:51 | |
Yeah, we were. | 0:16:51 | 0:16:53 | |
Well, there must have been something catastrophic to end it like that. | 0:16:54 | 0:16:57 | |
Do you absolutely know that it's final? Do you know where she is? | 0:16:57 | 0:16:59 | |
No. No, I don't know. | 0:16:59 | 0:17:01 | |
I'm such an idiot. Why do I always screw things up? | 0:17:03 | 0:17:06 | |
-Come on, it'll be fine. -Yeah, doesn't feel like that. | 0:17:06 | 0:17:09 | |
I...have no idea what to do. | 0:17:11 | 0:17:13 | |
Well, you can start by telling me what happened. | 0:17:17 | 0:17:20 | |
Nothing to tell. | 0:17:21 | 0:17:22 | |
Bossy boots... | 0:17:31 | 0:17:33 | |
in your Savile Row! | 0:17:33 | 0:17:34 | |
Oh. | 0:17:35 | 0:17:37 | |
Thank you, Mrs Prentegast. I'll see you in a couple of weeks. | 0:17:42 | 0:17:44 | |
You're having a bit of a day of it, aren't you? | 0:17:45 | 0:17:48 | |
Say that again! 20 minutes talking about her piles. | 0:17:48 | 0:17:51 | |
Ah, the bloods are back. | 0:17:51 | 0:17:53 | |
You'd have had Reg as well if Howard hadn't have sent him packing. | 0:17:53 | 0:17:56 | |
-Howard did what? -Sent him packing. | 0:17:58 | 0:18:00 | |
Did he now? | 0:18:01 | 0:18:03 | |
Could you get me Reg's home number, please? | 0:18:03 | 0:18:06 | |
-I believe you sent Reg home? -Reg? | 0:18:14 | 0:18:17 | |
Mr Marsden. Why? | 0:18:17 | 0:18:19 | |
Please, take a seat. | 0:18:20 | 0:18:22 | |
Not that I need to justify myself, | 0:18:24 | 0:18:27 | |
but I thought that a third visit in almost as many hours | 0:18:27 | 0:18:29 | |
was beyond the call of anyone's duty. | 0:18:29 | 0:18:31 | |
And that's your expert medical opinion, is it? | 0:18:31 | 0:18:34 | |
No, that's my opinion as an experienced manager. | 0:18:34 | 0:18:36 | |
Well, it might interest you to know that Mr Marsden's blood tests are back | 0:18:36 | 0:18:39 | |
and his glucose levels are raised. | 0:18:39 | 0:18:41 | |
So there is an underlying pathology justifying his visits. | 0:18:41 | 0:18:45 | |
Do you even know why he came back in? | 0:18:45 | 0:18:47 | |
No. But it was a reasonable exchange | 0:18:47 | 0:18:50 | |
and Mr Marsden freely admitted that he'd been over-demanding. | 0:18:50 | 0:18:53 | |
I'm sure he'll come back if it's anything serious. | 0:18:53 | 0:18:55 | |
Well, let's hope so | 0:18:55 | 0:18:56 | |
cos a law suit would be a lot more expensive than a trio of visits! | 0:18:56 | 0:19:00 | |
Yes? | 0:19:03 | 0:19:05 | |
Sorry. I've got a job interview at 3.40. | 0:19:06 | 0:19:10 | |
I just wanted to ask if it's OK if I'm a bit late back from lunch? | 0:19:10 | 0:19:13 | |
God, the level of professionalism in this surgery is astonishing(!) | 0:19:13 | 0:19:16 | |
I tried to change the time but... | 0:19:16 | 0:19:19 | |
Starting afternoon surgery late gives a bad message to patients. | 0:19:19 | 0:19:21 | |
I expect you to make up this time | 0:19:21 | 0:19:23 | |
without compromising quality of service. | 0:19:23 | 0:19:25 | |
Kevin said he'd cover for me. | 0:19:25 | 0:19:27 | |
Well, then, you've simply transferred the problem to him, haven't you? | 0:19:27 | 0:19:30 | |
Yeah, sorry. | 0:19:30 | 0:19:32 | |
I'll be back as soon as I can. | 0:19:33 | 0:19:34 | |
-Where's Jimmi? -Gone to see Daniel, I think. | 0:19:47 | 0:19:50 | |
Daniel? | 0:19:50 | 0:19:51 | |
Yeah, he's doing his admin at home. | 0:19:51 | 0:19:54 | |
Right, OK. Well, I'll go and give him a call. | 0:19:55 | 0:19:57 | |
You don't have to do this. | 0:20:02 | 0:20:03 | |
Well, I do. | 0:20:03 | 0:20:05 | |
it was pretty disgusting, even by your standards! | 0:20:05 | 0:20:07 | |
But, seriously, mate, I'm here for you 100%, OK? | 0:20:07 | 0:20:11 | |
-I appreciate that... -No, listen, look. | 0:20:11 | 0:20:15 | |
You were there for me after Eva and after the Sissy and Ivor thing. | 0:20:15 | 0:20:19 | |
Now it's my turn. | 0:20:19 | 0:20:20 | |
I'm your best mate - I can tell it's serious. I'm not judging. | 0:20:20 | 0:20:23 | |
Whatever it is, you don't have to hide anything from me, OK? | 0:20:23 | 0:20:26 | |
Mr Marsden, you all right? | 0:20:35 | 0:20:39 | |
You haven't been sat there since you left the surgery, have you? | 0:20:40 | 0:20:43 | |
No, no. I've been to the grocers. | 0:20:43 | 0:20:46 | |
I just felt like...surveying the scenery. | 0:20:46 | 0:20:50 | |
Look, perhaps you should get back to the surgery | 0:20:51 | 0:20:54 | |
and get somebody to have a look at you? | 0:20:54 | 0:20:56 | |
I'm fine. Really. | 0:20:56 | 0:20:58 | |
Just old. | 0:20:59 | 0:21:01 | |
Wouldn't want to waste anybody's time. | 0:21:01 | 0:21:03 | |
Four visits in one day would really be over-egging the pudding. | 0:21:03 | 0:21:09 | |
I'll be right as rain after a nice nap at home. | 0:21:09 | 0:21:14 | |
Er... | 0:21:16 | 0:21:18 | |
No, there... | 0:21:18 | 0:21:20 | |
Er... | 0:21:20 | 0:21:21 | |
It's OK, I've got you. | 0:21:23 | 0:21:26 | |
Thank you. | 0:21:28 | 0:21:29 | |
Perhaps I'd better get the bus. | 0:21:30 | 0:21:32 | |
I don't think that's a good idea. We'll get back to the surgery. | 0:21:32 | 0:21:35 | |
Just lean on me, it's not far. | 0:21:37 | 0:21:40 | |
Gosh. What it is to be so young and strong! | 0:21:40 | 0:21:45 | |
Are you quick on your feet, would you say? | 0:21:47 | 0:21:49 | |
Able to keep a clear head? | 0:21:49 | 0:21:52 | |
Yeah, I think so. I mean, | 0:21:52 | 0:21:54 | |
-I've got four A levels and a degree... -I'm talking about practicalities, | 0:21:54 | 0:21:57 | |
-juggling several things at once. -Well, yeah. Shouldn't be a problem. | 0:21:57 | 0:22:01 | |
But you've no actual experience? | 0:22:01 | 0:22:03 | |
No... | 0:22:03 | 0:22:05 | |
Well, I did wait on the bar a few times in the student union! | 0:22:05 | 0:22:08 | |
-Sorry, I was just making a joke. -You're probably over-qualified. | 0:22:08 | 0:22:12 | |
Don't want our employees looking down their noses at the customers. | 0:22:12 | 0:22:16 | |
I wouldn't. | 0:22:16 | 0:22:17 | |
I deal with ordinary people all the time. | 0:22:17 | 0:22:19 | |
Normal. I mean... | 0:22:19 | 0:22:21 | |
I'll let you know. | 0:22:21 | 0:22:22 | |
Abdominal pain, queasy, confusion. I'm afraid, Reg, | 0:22:24 | 0:22:28 | |
you rather foxed me with your pear drops earlier. | 0:22:28 | 0:22:31 | |
Pear drops? | 0:22:31 | 0:22:33 | |
The acetone smell is similar to the telltale breath of ketoacidosis. | 0:22:33 | 0:22:39 | |
When the body can't cope with the amount of glucose in the blood | 0:22:39 | 0:22:42 | |
it uses fats for energy, producing ketones. | 0:22:42 | 0:22:46 | |
It can be quite dangerous but we caught it in time. | 0:22:46 | 0:22:49 | |
We need to get you to hospital for insulin and fluids. | 0:22:49 | 0:22:52 | |
Oh, dear. | 0:22:52 | 0:22:54 | |
You'll be fine, but as I suspected from your blood test, | 0:22:54 | 0:22:57 | |
you've finally developed type 2 diabetes. | 0:22:57 | 0:23:00 | |
-It's that sweet tooth of yours, I'm afraid. -You did warn me. | 0:23:01 | 0:23:04 | |
We will need to call an ambulance. | 0:23:06 | 0:23:08 | |
I'm so sorry, I've rather messed up your precious lunch hour. | 0:23:08 | 0:23:12 | |
You're much more precious. | 0:23:12 | 0:23:14 | |
Besides... | 0:23:14 | 0:23:16 | |
it's all part of the service. | 0:23:16 | 0:23:17 | |
Mr Marsden, I'm sorry for packing you off like that. | 0:23:40 | 0:23:43 | |
I really had no idea. | 0:23:43 | 0:23:44 | |
Your timing was perhaps a little awry but you were right. | 0:23:44 | 0:23:49 | |
I have been a drain on resources. | 0:23:49 | 0:23:51 | |
No, I was overreacting. | 0:23:51 | 0:23:54 | |
No, no. | 0:23:54 | 0:23:55 | |
In fact, I've been positively finding excuses to come in here. | 0:23:55 | 0:23:58 | |
You really have made this into a very special place. | 0:23:58 | 0:24:02 | |
And I must thank you for being quite the gentleman in escorting me back. | 0:24:02 | 0:24:07 | |
Who says the age of chivalry is dead? | 0:24:08 | 0:24:10 | |
My pleasure. | 0:24:13 | 0:24:14 | |
I'm sure I don't need to remind you how important it is for you | 0:24:14 | 0:24:17 | |
to regulate your sugar intake now. | 0:24:17 | 0:24:19 | |
She's right, as usual. | 0:24:20 | 0:24:22 | |
Shame. | 0:24:23 | 0:24:24 | |
I do so like a nice sweetmeat. | 0:24:24 | 0:24:27 | |
The ambulance is here now. | 0:24:28 | 0:24:30 | |
MOBILE RINGS | 0:24:32 | 0:24:36 | |
Sorry, blooming bus hasn't come. Is Howard throwing a paddy? | 0:24:36 | 0:24:38 | |
First shift next Wednesday. | 0:24:38 | 0:24:40 | |
-Oh, sorry, I thought you were the receptionist at... -All black, no trousers. | 0:24:40 | 0:24:44 | |
-'If you're still hopeless after two shifts, you're out.' -Right. Great. | 0:24:44 | 0:24:48 | |
'Thanks so much.' | 0:24:48 | 0:24:49 | |
Thank you for handling that, Dr Cassidy. Very impressive. | 0:25:15 | 0:25:18 | |
All part of the normal treatment. | 0:25:18 | 0:25:22 | |
But I'm glad you appreciate it, finally. | 0:25:22 | 0:25:24 | |
-Yes, I do. -I don't want to undermine you, Howard, | 0:25:24 | 0:25:27 | |
but it can be very dangerous when an administrator | 0:25:27 | 0:25:30 | |
tries to dictate treatment. | 0:25:30 | 0:25:32 | |
Reg was a gentleman but it could easily have been far more serious. | 0:25:33 | 0:25:37 | |
That was a narrow escape. | 0:25:37 | 0:25:39 | |
Well, you're absolutely right. Valuable lesson. | 0:25:39 | 0:25:42 | |
It's as much about people as it is business. | 0:25:42 | 0:25:44 | |
I'm sure you mean, "more about people than business," but that's a start. | 0:25:44 | 0:25:48 | |
We'll let you off... | 0:25:48 | 0:25:50 | |
if you take us for a drink sometime. | 0:25:50 | 0:25:53 | |
OK. | 0:25:53 | 0:25:54 | |
Maybe we could invite Reg as well? | 0:25:54 | 0:25:56 | |
DOOR OPENS | 0:26:01 | 0:26:03 | |
Is everything OK? | 0:26:09 | 0:26:11 | |
No. | 0:26:11 | 0:26:12 | |
No, it isn't. | 0:26:12 | 0:26:13 | |
I, erm... I went to Daniel's. | 0:26:14 | 0:26:17 | |
Right. | 0:26:20 | 0:26:21 | |
-Jimmi, I don't know what he's said to you. -I'm really worried about him. | 0:26:23 | 0:26:27 | |
He's a wreck. | 0:26:27 | 0:26:28 | |
Is he? | 0:26:28 | 0:26:29 | |
He won't tell me anything... | 0:26:31 | 0:26:33 | |
..like he's ashamed. | 0:26:34 | 0:26:36 | |
I'm beginning to think he's done something pretty bad. | 0:26:38 | 0:26:41 | |
Like what? | 0:26:43 | 0:26:45 | |
And I hope not cos that would be so cheesy. | 0:26:45 | 0:26:47 | |
Actually, that would be unforgivable. | 0:26:47 | 0:26:49 | |
My best guess... | 0:26:54 | 0:26:55 | |
..is that he's had an affair. | 0:26:57 | 0:26:59 | |
I saw a lot of this when I was in the army. | 0:27:06 | 0:27:08 | |
Then you must have seen a lot of gastric flu. Goodbye, Howard. | 0:27:08 | 0:27:11 | |
It's a shame but I can only take one of you. | 0:27:11 | 0:27:15 | |
-She needs to practise her drizzling. -I hear business is booming. | 0:27:15 | 0:27:18 | |
No, thanks to you. | 0:27:18 | 0:27:19 | |
-I was attacked by a crocodile. -Get out of here! | 0:27:19 | 0:27:21 | |
Scout's honour. | 0:27:21 | 0:27:23 | |
Only one of you can be crowned Supachef 2012 | 0:27:23 | 0:27:27 | |
and that chef is... | 0:27:27 | 0:27:29 | |
Subtitles by Red Bee Media Ltd | 0:27:50 | 0:27:53 |