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Will you look at that?! | 0:00:27 | 0:00:30 | |
I am definitely a lemon juice and baking soda girl from now on. | 0:00:30 | 0:00:33 | |
Can't wait to show everybody, | 0:00:33 | 0:00:36 | |
and all the freebies. | 0:00:36 | 0:00:37 | |
I'm going to put them up there. They're going to look great. | 0:00:37 | 0:00:40 | |
I thought tonight was about supporting Valerie | 0:00:40 | 0:00:43 | |
and taking everyone's mind off Howard? | 0:00:43 | 0:00:46 | |
Not showcasing our new kitchen. | 0:00:46 | 0:00:47 | |
Uh... | 0:00:50 | 0:00:51 | |
If it's our new kitchen, how come you're leaving? | 0:00:51 | 0:00:54 | |
I told you. The Federation rep changed his visit | 0:00:54 | 0:00:57 | |
at the last minute. | 0:00:57 | 0:00:59 | |
The last minute being when I told you that this was happening? | 0:00:59 | 0:01:02 | |
Maybe. I'm disappointed. | 0:01:02 | 0:01:03 | |
I would much rather stay here, sinking a beer | 0:01:03 | 0:01:06 | |
and watching Valerie do her burp-the-sandwich-box routine, | 0:01:06 | 0:01:09 | |
and messing up all your surfaces. | 0:01:09 | 0:01:11 | |
It's not just any old sandwich box - Cook's Heaven. | 0:01:11 | 0:01:14 | |
And I thought they were our surfaces. | 0:01:14 | 0:01:17 | |
Bye. | 0:01:17 | 0:01:18 | |
Brochures, spoon, apron. | 0:01:32 | 0:01:36 | |
Nerves...not needed. | 0:01:38 | 0:01:41 | |
Hair, make-up. | 0:01:44 | 0:01:47 | |
Inspire them to be seduced. | 0:01:47 | 0:01:50 | |
Be what they want to become. | 0:01:50 | 0:01:52 | |
You are a domestic goddess, always grace under pressure. | 0:01:52 | 0:01:58 | |
Welcome to the Cook's Heaven experience. I'm delighted | 0:01:58 | 0:02:03 | |
to see such a range of potential Angels here today. | 0:02:03 | 0:02:07 | |
We have been tagged with that yummy-mummy label, | 0:02:07 | 0:02:11 | |
which can be so limiting. | 0:02:11 | 0:02:13 | |
Good cooking in a perfect environment is for everyone. | 0:02:13 | 0:02:18 | |
Hello, um, excuse me, is this the Brunswick Room? | 0:02:18 | 0:02:22 | |
Because I was sent to the Arndale Suite, | 0:02:22 | 0:02:25 | |
and that turned out to be a stairlift convention. | 0:02:25 | 0:02:27 | |
Yes. Brunswick, Cook's Heaven. Like you, we were moved. | 0:02:27 | 0:02:31 | |
Right. I'm Valerie Pitman, here to earn my halo. | 0:02:31 | 0:02:36 | |
Well, HALO, Valerie, we're just getting started. | 0:02:36 | 0:02:40 | |
Quickly now, anywhere will do. | 0:02:40 | 0:02:42 | |
As I was saying, | 0:02:42 | 0:02:43 | |
I'm Trisha, I'm your coordinator for the Greater Midlands area. | 0:02:43 | 0:02:49 | |
Your guardian Angel, so to speak. | 0:02:49 | 0:02:52 | |
Karen, this is lovely. | 0:03:03 | 0:03:06 | |
It looks like a showroom. | 0:03:06 | 0:03:08 | |
Everything I've bought will look right at home here. | 0:03:08 | 0:03:11 | |
That's the plan. I've been looking at the brochure again. | 0:03:11 | 0:03:14 | |
I just need to pop some things in the fridge. | 0:03:14 | 0:03:17 | |
And there's a couple of things that I've marked, cos I fancy them. | 0:03:17 | 0:03:21 | |
VALERIE GASPS Karen! | 0:03:21 | 0:03:23 | |
It's like the TARDIS. This is ideal for the very popular canape platter, | 0:03:23 | 0:03:27 | |
page 23. Saves you having to lay things out at the last minute. | 0:03:27 | 0:03:32 | |
Do you know what? Will you tell me about the ice-cream maker? | 0:03:32 | 0:03:35 | |
I tried some, specially made for a demo. | 0:03:35 | 0:03:37 | |
Would you believe it, lavender ice cream? | 0:03:37 | 0:03:40 | |
Colour? Flavour. | 0:03:40 | 0:03:42 | |
It was like an English garden on your tongue, and so easy to make. | 0:03:42 | 0:03:46 | |
DOORBELL RINGS | 0:03:46 | 0:03:48 | |
Ohh! Are you all set? | 0:03:48 | 0:03:50 | |
Oh! A Cook's Heaven Angel is always ready. | 0:03:50 | 0:03:54 | |
Leave them in no doubt that a Cook's Heaven recommended product, be it | 0:03:55 | 0:04:00 | |
a state-of-the-art ice-cream maker or a humble whisk, is a product | 0:04:00 | 0:04:05 | |
designed to make every culinary experience stress-free and a joy. | 0:04:05 | 0:04:10 | |
How is their life complete without one? | 0:04:12 | 0:04:15 | |
How do they become you - | 0:04:15 | 0:04:17 | |
the embodiment of the perfect hostess, without what you | 0:04:17 | 0:04:20 | |
have to offer, as you lead them through the luxury brochure? | 0:04:20 | 0:04:24 | |
It is important to establish a connection with your party group | 0:04:24 | 0:04:28 | |
from the word go, | 0:04:28 | 0:04:31 | |
to inspire them to be seduced. | 0:04:31 | 0:04:34 | |
Good evening, Miss Pitman. | 0:04:39 | 0:04:41 | |
Welcome to your Cook's Heaven. | 0:04:41 | 0:04:43 | |
Ah. This is a wonderful kitchen to cook in. | 0:04:43 | 0:04:47 | |
I'm really looking forward to this. I'm ever so glad you could come. | 0:04:47 | 0:04:50 | |
I thought it would be a nice way to get to meet everyone. | 0:04:50 | 0:04:52 | |
I mean, we are going to be working together soon. | 0:04:52 | 0:04:54 | |
The more, the merrier. | 0:04:54 | 0:04:56 | |
We are waiting for approval from St Philomena's. | 0:04:56 | 0:04:59 | |
Oh, but it's only a formality. Not quite. | 0:04:59 | 0:05:03 | |
Is this hard to clean? Not if you know how. | 0:05:03 | 0:05:06 | |
Cook's Heaven also have a list of approved cleaning products. | 0:05:06 | 0:05:09 | |
You only need three things to keep a spotless kitchen. | 0:05:09 | 0:05:14 | |
White vinegar, lemon juice and baking soda. | 0:05:14 | 0:05:17 | |
That's what I used! | 0:05:17 | 0:05:19 | |
I heard it is also very good for water spots... | 0:05:19 | 0:05:22 | |
If you just want to take a moment to look at the brochures... | 0:05:22 | 0:05:24 | |
Look at that, look at that! I'll be back in a sec. | 0:05:24 | 0:05:28 | |
Vinegar... Well, I didn't, I used lemon. | 0:05:28 | 0:05:32 | |
Deep breath. | 0:05:32 | 0:05:35 | |
I am in my element. | 0:05:35 | 0:05:37 | |
I am the wind beneath my own Angel wings. | 0:05:39 | 0:05:43 | |
I didn't know you could make it. | 0:05:43 | 0:05:46 | |
I'm not putting you out, am I? | 0:05:46 | 0:05:47 | |
No, no, it's more of a party this way. | 0:05:47 | 0:05:50 | |
It's fine. I just needed to get out of the house. | 0:05:50 | 0:05:54 | |
But no quiet looks of concern or sympathetic hugs, please. | 0:05:54 | 0:05:58 | |
Yeah, sure, come on. Come and sit down. | 0:05:58 | 0:06:00 | |
You are in good company here. | 0:06:00 | 0:06:02 | |
Karen, she's not as strong as she looks, but she's a lot less... | 0:06:05 | 0:06:10 | |
Sad? Well, closed off. But let's just keep an eye on her. | 0:06:10 | 0:06:15 | |
OK. | 0:06:15 | 0:06:16 | |
Hello, everyone. So who is ready to meet the Heavenly Stirrer? | 0:06:18 | 0:06:24 | |
Emma! | 0:06:25 | 0:06:27 | |
Emma. What's the Heavenly Stirrer? | 0:06:27 | 0:06:30 | |
Oh, it's just a little game, sort of an ice-breaker. | 0:06:30 | 0:06:35 | |
Oh, sounds like fun. | 0:06:35 | 0:06:37 | |
This suddenly got way more interesting. | 0:06:37 | 0:06:39 | |
Ah, I didn't know they let feminists into kitchenware parties! | 0:06:39 | 0:06:42 | |
I hope you've left your placards at home, ladies. | 0:06:42 | 0:06:45 | |
Yeah, in the drawer with the burning bras(!) | 0:06:45 | 0:06:48 | |
I'm sure we're all independent women here tonight. | 0:06:48 | 0:06:51 | |
I'm sure we all enjoy a well-prepared meal. | 0:06:51 | 0:06:54 | |
I'm desperate to know what the Heavenly Stirrer is. | 0:06:54 | 0:06:57 | |
Right, let's get started. | 0:06:57 | 0:07:00 | |
Meet the Heavenly Stirrer, our unofficial mascot. | 0:07:00 | 0:07:04 | |
She stirs up fun, she scoops up the distracted. | 0:07:04 | 0:07:07 | |
You hand her out at random and tell them whenever you say a keyword, | 0:07:07 | 0:07:12 | |
like "stir" or "bake", the spoon is passed to the next person. | 0:07:12 | 0:07:17 | |
Like pass the parcel? | 0:07:17 | 0:07:18 | |
Exactly! And whoever has the spoon at the end of the party wins | 0:07:18 | 0:07:23 | |
a prize. So who decides the word? | 0:07:23 | 0:07:26 | |
Because if you're doing your presentation to friends, | 0:07:26 | 0:07:29 | |
how do you make sure it doesn't look rigged? | 0:07:29 | 0:07:30 | |
You've led us to an important point there, Valerie. | 0:07:30 | 0:07:33 | |
When you are representing Cook's Heaven, | 0:07:33 | 0:07:35 | |
try not to think in terms of friends. You are at work, these | 0:07:35 | 0:07:39 | |
are your clients, these are contacts to arrange future gatherings. | 0:07:39 | 0:07:44 | |
But... Always be networking. Spread your wings, ladies, | 0:07:44 | 0:07:48 | |
and always keep one ideal in front of you - they want to buy, | 0:07:48 | 0:07:53 | |
you want to make that happen. | 0:07:53 | 0:07:56 | |
And don't be afraid to fly high, ladies. | 0:07:56 | 0:07:59 | |
Show them that you are the person they should aspire to be. | 0:07:59 | 0:08:04 | |
So whenever I say the word "perfect"... | 0:08:04 | 0:08:07 | |
Pass the spoon. I've got it. | 0:08:07 | 0:08:10 | |
Now, I don't know about you, but I sometimes find it a chore | 0:08:11 | 0:08:15 | |
being a busy career woman and | 0:08:15 | 0:08:17 | |
yet still finding the time to have the perfect meal... | 0:08:17 | 0:08:21 | |
Ah, yeah. | 0:08:21 | 0:08:23 | |
..ready on the table for my man when he gets home. | 0:08:23 | 0:08:26 | |
As a busy career woman, I'd expect him to pitch in. | 0:08:26 | 0:08:29 | |
Too right. | 0:08:29 | 0:08:30 | |
But men never get anything right in the kitchen, do they? | 0:08:30 | 0:08:33 | |
They don't know where anything is. | 0:08:33 | 0:08:34 | |
It's not like you need to draw them a map. | 0:08:34 | 0:08:36 | |
I mean, it's here, it's there. | 0:08:36 | 0:08:38 | |
They're so unadventurous with food, aren't they? | 0:08:38 | 0:08:41 | |
Let us not forget the achievements of Sergeant Hollins, who | 0:08:41 | 0:08:44 | |
could teach us all a thing or two about cooking, including his wife. | 0:08:44 | 0:08:49 | |
Maybe you could change your spiel for your audience tonight? | 0:08:50 | 0:08:55 | |
We're all pretty much single career women. | 0:08:55 | 0:08:57 | |
Yep, yep, we are. To be honest, most of the presentations I've done | 0:08:57 | 0:09:00 | |
so far have been for older ladies. | 0:09:00 | 0:09:03 | |
With families. Who have dinner parties? | 0:09:03 | 0:09:05 | |
And like everything to be perfect, yes. | 0:09:05 | 0:09:07 | |
Cos they're trying to get one up on their snotty friends. | 0:09:07 | 0:09:09 | |
I had a neighbour like that once. | 0:09:09 | 0:09:11 | |
Yes, but with a kitchen kitted out with fully tried-and-tested products | 0:09:11 | 0:09:14 | |
from Cook's Heaven, that would never happen. | 0:09:14 | 0:09:18 | |
Now, to our first activity. | 0:09:18 | 0:09:20 | |
How about the food mixer? | 0:09:20 | 0:09:23 | |
Perfect. | 0:09:23 | 0:09:25 | |
Now, who's going to volunteer? | 0:09:27 | 0:09:29 | |
Let's get mixing. | 0:09:29 | 0:09:30 | |
How about Ayesha? | 0:09:30 | 0:09:33 | |
Lure you away from that pierce-and-ping cuisine, shall we? | 0:09:33 | 0:09:37 | |
Give her some encouragement? | 0:09:37 | 0:09:39 | |
THEY CHEER Show us your cupcakes! | 0:09:39 | 0:09:42 | |
So, how often have you wavered over buying something - be it a blouse | 0:09:42 | 0:09:47 | |
or some shoes, and actually picking it up was the decider? | 0:09:47 | 0:09:53 | |
All the smooth talk in the world is no match for getting them | 0:09:53 | 0:09:57 | |
to try the products. | 0:09:57 | 0:09:59 | |
So, role-play. May I have a volunteer? | 0:09:59 | 0:10:04 | |
Valerie. | 0:10:04 | 0:10:06 | |
TRISHA LAUGHS SARCASTICALLY | 0:10:06 | 0:10:07 | |
Don't worry, you'll all be up here at some point, see if you're not! | 0:10:07 | 0:10:12 | |
So, how do we convince them this particular product is desirable? | 0:10:12 | 0:10:18 | |
I know. You find its USP. | 0:10:18 | 0:10:22 | |
That's unique selling point. | 0:10:22 | 0:10:24 | |
All products are carefully selected by Cook's Heaven. | 0:10:24 | 0:10:27 | |
They are all unique, full stop. | 0:10:27 | 0:10:29 | |
It's easy to clean, it's practical, it will | 0:10:29 | 0:10:33 | |
pay for itself in a short space of time. | 0:10:33 | 0:10:35 | |
You make them feel good about using it, | 0:10:35 | 0:10:38 | |
then they tell others how they feel, | 0:10:38 | 0:10:40 | |
and they want to try it too. | 0:10:40 | 0:10:42 | |
Sort of a shared experience... No, aspirational. | 0:10:42 | 0:10:46 | |
Talk about the trim lines, the ergonomic design, | 0:10:46 | 0:10:51 | |
just how good it will look in their kitchen. | 0:10:51 | 0:10:53 | |
Well, you don't know that unless you've seen their kitchen. | 0:10:53 | 0:10:56 | |
Make love to the product! | 0:10:56 | 0:10:58 | |
Make them love it, too. | 0:10:58 | 0:11:00 | |
Ooh. | 0:11:05 | 0:11:07 | |
Ooh, it's sleek... | 0:11:07 | 0:11:10 | |
It's...sporty... | 0:11:10 | 0:11:13 | |
Liquid should be added gradually to a batter mix. | 0:11:16 | 0:11:20 | |
Karen, tonight, I am your kitchen Angel, so let me wipe | 0:11:20 | 0:11:23 | |
while you take a look at | 0:11:23 | 0:11:25 | |
the indestructible plastic kitchenware range. | 0:11:25 | 0:11:29 | |
Now, these containers I understand are made from a material also | 0:11:29 | 0:11:34 | |
used in the NASA space programme. | 0:11:34 | 0:11:36 | |
For the day trips, probably, you know, packed lunches... | 0:11:36 | 0:11:41 | |
I thought they had liquid meals, anyway, astronauts? | 0:11:41 | 0:11:45 | |
No, it's scientifically developed plastic, it's resistant to | 0:11:45 | 0:11:48 | |
extreme temperatures for the Space Shuttle. | 0:11:48 | 0:11:51 | |
That's impressive. | 0:11:51 | 0:11:52 | |
Well, no, this is just a small part of the range. | 0:11:52 | 0:11:55 | |
You will find something here that's perfect for any kitchen. | 0:11:55 | 0:11:57 | |
Spoon! | 0:11:57 | 0:11:59 | |
I've got it. I haven't had it yet. | 0:11:59 | 0:12:01 | |
Now, from outer space to out of this world. | 0:12:01 | 0:12:06 | |
These are designed to meet the high demands of Japan's top chefs. | 0:12:06 | 0:12:10 | |
For sushi? I love sushi. | 0:12:10 | 0:12:12 | |
I'll make you some. Well, you could do it in half the time with these. | 0:12:12 | 0:12:16 | |
Now, I could get a great deal of use from this. | 0:12:16 | 0:12:19 | |
These will make any chef's life complete. | 0:12:19 | 0:12:22 | |
Ergonomic handles, single bevel blade | 0:12:22 | 0:12:25 | |
so the food does not stick. | 0:12:25 | 0:12:27 | |
I am cutting on a bestselling rubberwood chopping board, | 0:12:27 | 0:12:30 | |
although for the more ambitious amongst you, | 0:12:30 | 0:12:33 | |
these knives are an ideal accompaniment | 0:12:33 | 0:12:36 | |
for our exclusive range of sushi kits. | 0:12:36 | 0:12:38 | |
So, one product leads to another? | 0:12:38 | 0:12:40 | |
Well spotted. Work your presentations organically. | 0:12:40 | 0:12:44 | |
Start with something simple, | 0:12:44 | 0:12:45 | |
then build to the more ambitious products as you go. | 0:12:45 | 0:12:48 | |
But how sharp are they, I hear you ask? | 0:12:48 | 0:12:52 | |
How sharp are they, Trisha? | 0:12:52 | 0:12:54 | |
This is one of my favourite bits. Guaranteed sales every time, | 0:12:54 | 0:12:57 | |
ladies, but don't try it until you're fully confident. | 0:12:57 | 0:13:02 | |
Now, just to prove how sharp they are, | 0:13:02 | 0:13:05 | |
I'm going to slice this cucumber in mid-air. | 0:13:05 | 0:13:08 | |
How exciting is this?! Yes, just be careful. | 0:13:08 | 0:13:10 | |
ALARM BLARES | 0:13:10 | 0:13:12 | |
SCREAMING | 0:13:12 | 0:13:14 | |
Mrs Tembe! | 0:13:14 | 0:13:15 | |
My goodness, what do you think you are doing?! | 0:13:15 | 0:13:19 | |
Mrs Tembe, I'm so sorry. I am so sorry. | 0:13:19 | 0:13:22 | |
Is this how it normally goes? Cos this is a riot. | 0:13:22 | 0:13:26 | |
Do you ever hold parties where no-one's biting, so to speak? | 0:13:26 | 0:13:30 | |
You make sure that never happens. | 0:13:30 | 0:13:32 | |
Keep things going, keep the demos fun, keep everyone involved. | 0:13:32 | 0:13:35 | |
What would you do in a worst-case scenario? | 0:13:35 | 0:13:38 | |
I do like to know I'm fully prepared. | 0:13:38 | 0:13:40 | |
Preparation is the whole point. Failure to plan is | 0:13:40 | 0:13:42 | |
planning to fail. | 0:13:42 | 0:13:45 | |
Take everything I say on board and your fears will be unfounded. | 0:13:45 | 0:13:48 | |
Well, it was a bit long but not deep, | 0:13:50 | 0:13:53 | |
so I don't think there's any need for stitches, all right? | 0:13:53 | 0:13:56 | |
Well, it's not going very well downstairs. | 0:13:59 | 0:14:02 | |
I think that's par for the course when Valerie's involved. | 0:14:02 | 0:14:05 | |
Miss Pitman? It is not going too badly. | 0:14:05 | 0:14:09 | |
Really? | 0:14:09 | 0:14:11 | |
Wow. | 0:14:11 | 0:14:12 | |
The crab puffs won't all fit on the tray. | 0:14:13 | 0:14:15 | |
Shove them back in the fridge, ta. | 0:14:15 | 0:14:18 | |
Thought you said these were indestructible. | 0:14:18 | 0:14:20 | |
Well, it must be a faulty one because, honestly, you can | 0:14:20 | 0:14:24 | |
put them in the microwave, the freezer, | 0:14:24 | 0:14:26 | |
they are dishwasher proof. | 0:14:26 | 0:14:29 | |
If you get a set of these, you will never buy replacements, | 0:14:29 | 0:14:32 | |
they'll see us all out. | 0:14:32 | 0:14:34 | |
In fact... SHE LAUGHS | 0:14:34 | 0:14:37 | |
..plan ahead, save on costs and get buried in one! | 0:14:37 | 0:14:41 | |
SHE LAUGHS | 0:14:41 | 0:14:43 | |
Emma... Don't. | 0:14:45 | 0:14:47 | |
What's up? Another Cook's Heaven moment. | 0:14:51 | 0:14:54 | |
How's your arm? It's all fixed up. | 0:14:54 | 0:14:57 | |
I really am very sorry, Mrs Tembe. It was an accident. | 0:14:57 | 0:15:01 | |
Dr Donoghue assures me it is not serious. | 0:15:01 | 0:15:04 | |
Karen, is there anything else we can do to help? | 0:15:04 | 0:15:08 | |
The crab puffs are in. Oh, I'll top everyone up. | 0:15:08 | 0:15:11 | |
I am aware that this evening has been far from perfect... | 0:15:11 | 0:15:15 | |
Spoon! | 0:15:15 | 0:15:17 | |
Who had it last? I did. I must have put it down somewhere. | 0:15:17 | 0:15:20 | |
Did you take it upstairs? I am sure it will turn up. | 0:15:20 | 0:15:22 | |
I don't know, it does have wings. | 0:15:22 | 0:15:24 | |
But the prize! I don't know what the prize is. | 0:15:24 | 0:15:27 | |
And does the hostess get one? | 0:15:27 | 0:15:29 | |
Mrs Hollins, is that all this evening is to you? | 0:15:29 | 0:15:32 | |
Something for nothing? | 0:15:32 | 0:15:34 | |
No. | 0:15:34 | 0:15:36 | |
We're supporting Valerie. | 0:15:36 | 0:15:38 | |
There is more to life than placemats and olive-stoners. | 0:15:38 | 0:15:42 | |
Anything can happen to anyone at any time - look at poor Mr Bellamy. | 0:15:42 | 0:15:47 | |
Are you OK? | 0:15:50 | 0:15:51 | |
I knew this was a bad idea. | 0:15:53 | 0:15:55 | |
No, I'm fine. I had to face the world sooner or later. | 0:15:55 | 0:15:59 | |
She is a bit of a nightmare, isn't she? | 0:16:01 | 0:16:03 | |
No! | 0:16:03 | 0:16:05 | |
Oh, what now? | 0:16:05 | 0:16:08 | |
My finger's stuck. Are you sure? | 0:16:08 | 0:16:10 | |
No! My ring! Ow! | 0:16:10 | 0:16:12 | |
No, no. You're making it... | 0:16:12 | 0:16:14 | |
Ow! | 0:16:14 | 0:16:15 | |
Ow! Flamin' Ada! | 0:16:15 | 0:16:18 | |
Valerie, have you got the instructions? | 0:16:19 | 0:16:22 | |
We need some washing-up liquid. | 0:16:22 | 0:16:24 | |
That's Rob's beer, put it back in the fridge! | 0:16:24 | 0:16:28 | |
Miss Pitman, some washing-up liquid, please! | 0:16:28 | 0:16:30 | |
Please stop! | 0:16:30 | 0:16:32 | |
Everybody just please stop! | 0:16:32 | 0:16:36 | |
I'll take the starter kit and all the recommended models | 0:16:36 | 0:16:41 | |
in the top ten categories. | 0:16:41 | 0:16:42 | |
I am sold. You had me at "halo", to be honest. | 0:16:42 | 0:16:46 | |
And I'm a professional to my fingertips in everything I do. | 0:16:46 | 0:16:50 | |
I'll be gunning for your job, just you wait and see. | 0:16:50 | 0:16:53 | |
You think it's easy? Wave a knife, flash them a smile | 0:16:53 | 0:16:56 | |
and they simply fall at your feet? | 0:16:56 | 0:16:57 | |
I'm no stranger to the complexities of selling...or the kitchen. | 0:16:57 | 0:17:02 | |
Prove it. | 0:17:02 | 0:17:04 | |
I only wanted a whisk. | 0:17:07 | 0:17:08 | |
Just a simple whisk. | 0:17:10 | 0:17:12 | |
And I found Cook's Heaven, and it changed my life. | 0:17:14 | 0:17:16 | |
Because I needed something. | 0:17:16 | 0:17:19 | |
Life was bad. | 0:17:21 | 0:17:22 | |
I lost the sales rep job after a month. | 0:17:26 | 0:17:29 | |
Couldn't face going back to medical temping. | 0:17:30 | 0:17:32 | |
I was managing the desk at a sewage treatment works | 0:17:35 | 0:17:39 | |
until I came back to the Mill. | 0:17:39 | 0:17:40 | |
I thought this would be my way out, | 0:17:45 | 0:17:47 | |
but I am heavily in debt. | 0:17:47 | 0:17:51 | |
You have to buy all this stuff. | 0:17:51 | 0:17:55 | |
That's another thing that Ashley and I are fighting about. | 0:17:55 | 0:17:58 | |
At each other's throats all the time. | 0:17:58 | 0:18:03 | |
Sex is a disaster. | 0:18:03 | 0:18:05 | |
I haven't had my socks blown off since last Easter. | 0:18:08 | 0:18:11 | |
THEY STIFLE LAUGHTER | 0:18:11 | 0:18:12 | |
And that was more to do with chocolate than with Ashley. | 0:18:12 | 0:18:15 | |
They're all useless at the end of the day, aren't they? | 0:18:17 | 0:18:22 | |
Life is just grief and misery with or without them. | 0:18:22 | 0:18:28 | |
I mean, you get more and more desperate. | 0:18:28 | 0:18:31 | |
But still, there's a tiny little part of you that's thinking, | 0:18:31 | 0:18:36 | |
"Could I make a better cheese sauce if I only had | 0:18:36 | 0:18:40 | |
"a new rolled steel whisk?!" | 0:18:40 | 0:18:43 | |
Oh! When does it start to go right? | 0:18:45 | 0:18:50 | |
When do you get to that point where you've finally arrived | 0:18:50 | 0:18:53 | |
and you can put all the uncertainty behind you? | 0:18:53 | 0:18:56 | |
Because whenever it is, you can bet that it doesn't begin with | 0:18:56 | 0:19:00 | |
choosing the right...bloody whisk! | 0:19:00 | 0:19:05 | |
Everyone here has the potential to achieve Cook's Heaven's status | 0:19:07 | 0:19:13 | |
and, ultimately, we want your clients to see someone who embodies | 0:19:13 | 0:19:17 | |
what we represent. | 0:19:17 | 0:19:19 | |
A Cook's Heaven Angel can host a dinner party at a moment's notice. | 0:19:19 | 0:19:24 | |
She has absolute faith in her kitchenware. | 0:19:24 | 0:19:27 | |
It will never fail her, just as I know you will not let me down. | 0:19:27 | 0:19:32 | |
You will be grace under pressure. | 0:19:32 | 0:19:35 | |
I know this because you are learning from the best. | 0:19:35 | 0:19:40 | |
I have been Regional Sales Coordinator of the Year | 0:19:40 | 0:19:43 | |
four years running, an award they don't hand out lightly. | 0:19:43 | 0:19:47 | |
One more top sales award and I'm off to Cook's Heaven, Arizona, | 0:19:47 | 0:19:52 | |
where I achieve Archangel status. | 0:19:52 | 0:19:56 | |
So, come on, ladies, don't fail me, | 0:19:56 | 0:19:59 | |
let's fill the kitchens of the Midlands with Angels! | 0:19:59 | 0:20:04 | |
Hey. | 0:20:10 | 0:20:11 | |
How are you doing? | 0:20:13 | 0:20:15 | |
I'll be down in a minute. | 0:20:15 | 0:20:17 | |
Mustn't keep you all waiting. Oh... | 0:20:17 | 0:20:19 | |
Suppose everyone's talking about me. | 0:20:23 | 0:20:26 | |
"That's just Valerie being Valerie." | 0:20:26 | 0:20:30 | |
Actually, they're all wondering where you buy that chocolate from. | 0:20:30 | 0:20:33 | |
RHUMA LAUGHS | 0:20:33 | 0:20:36 | |
That was some outburst. I mean, I've always though she was a bit... | 0:20:36 | 0:20:41 | |
Frustrated? | 0:20:41 | 0:20:43 | |
Nurse Lee! | 0:20:43 | 0:20:44 | |
Tightly wound. | 0:20:44 | 0:20:46 | |
It sounds like she's been holding on to a lot for an awfully long time. | 0:20:46 | 0:20:50 | |
Yeah, but all the time giving us this "princess homemaker" routine. | 0:20:50 | 0:20:55 | |
It's terrible, | 0:20:55 | 0:20:57 | |
but it kind of makes you feel better about your own problems. Really? | 0:20:57 | 0:21:02 | |
Well, what do any of us have that makes us feel so superior? | 0:21:02 | 0:21:05 | |
You're not the first person to try and paper over | 0:21:08 | 0:21:11 | |
the cracks in a relationship. | 0:21:11 | 0:21:13 | |
I've seen people try all sorts, from feng shui to having a baby. | 0:21:13 | 0:21:17 | |
I've got a cat. Not that I regret it. | 0:21:17 | 0:21:21 | |
But they're not really fixing anything, are they? | 0:21:21 | 0:21:26 | |
You know, fixating on a whisk, | 0:21:26 | 0:21:28 | |
that's not confronting the real problem. | 0:21:28 | 0:21:30 | |
Like, you think I should have made Ashley go and choose one? | 0:21:32 | 0:21:36 | |
Take some responsibility? | 0:21:36 | 0:21:38 | |
Yeah, yes, sort of. | 0:21:39 | 0:21:42 | |
Hey. Look what I found. | 0:21:47 | 0:21:50 | |
Where was that? It was upstairs. | 0:21:50 | 0:21:52 | |
How did it get there? | 0:21:52 | 0:21:54 | |
Well, it's back now, so...let's get the evening back on track. | 0:21:55 | 0:22:00 | |
Do you know, I think we've all had enough. I agree. | 0:22:00 | 0:22:04 | |
Oh. Well, we'll just chalk it up to experience. | 0:22:04 | 0:22:09 | |
I'll sort out what you've won. | 0:22:11 | 0:22:13 | |
No, I was thinking... It says here, "Should a prize-winner decide | 0:22:13 | 0:22:18 | |
"not to receive a free gift, Cook's Heaven can make an equivalent | 0:22:18 | 0:22:22 | |
"donation to a charity of your choice." | 0:22:22 | 0:22:25 | |
If that's what you'd like? | 0:22:25 | 0:22:27 | |
And I thought... | 0:22:27 | 0:22:30 | |
research into aneurysms... | 0:22:30 | 0:22:32 | |
Well, perhaps we could all make an additional donation on top of this. | 0:22:32 | 0:22:37 | |
That's a lovely idea. We'll be happy to. | 0:22:40 | 0:22:43 | |
Yes. | 0:22:43 | 0:22:45 | |
Good call, Karen. Count me in. | 0:22:45 | 0:22:46 | |
So it's all gone a bit... THEY LAUGH | 0:22:46 | 0:22:51 | |
Well, feel free to cheer us up. Oh, no, no, no... | 0:22:51 | 0:22:53 | |
Come on, new girl! Potential new staff member. | 0:22:53 | 0:22:57 | |
OK, your categories are - medical or kitchen. | 0:22:57 | 0:23:01 | |
OK, well, I once got the nickname Sister Spin Dry... | 0:23:02 | 0:23:06 | |
CLATTERING | 0:23:06 | 0:23:08 | |
Valerie... You know your indestructible pasta-maker? | 0:23:09 | 0:23:14 | |
Not Ayesha proof, I take it? | 0:23:14 | 0:23:17 | |
Is anything? | 0:23:17 | 0:23:18 | |
LAUGHTER | 0:23:18 | 0:23:22 | |
CHEERING ON TV | 0:23:22 | 0:23:23 | |
Hook 'im! Go on! | 0:23:23 | 0:23:25 | |
Get into 'im! | 0:23:25 | 0:23:27 | |
PHONE RINGS | 0:23:27 | 0:23:29 | |
POSH VOICE: Trisha McBride. | 0:23:31 | 0:23:33 | |
Trisha, Angel Valerie here. Sorry to ring you so late. | 0:23:33 | 0:23:37 | |
Valerie, what can I do for you? | 0:23:37 | 0:23:40 | |
Well, I just wondered if you could explain the insurance procedures | 0:23:40 | 0:23:43 | |
to me for work-related accidents, kitchen mishaps, broken products... | 0:23:43 | 0:23:48 | |
You're an independent trader, Valerie. | 0:23:48 | 0:23:51 | |
Insurance is a personal responsibility. | 0:23:51 | 0:23:53 | |
So there's no company...umbrella? | 0:23:53 | 0:23:56 | |
It's in the small print of the agreement you signed. | 0:23:56 | 0:23:58 | |
Cook's Heaven accepts no liability, etc. | 0:23:58 | 0:24:02 | |
Not even for products that you've approved that are supposed to | 0:24:02 | 0:24:04 | |
be indestructible? | 0:24:04 | 0:24:06 | |
Well, I'm sure the manufacturer can replace it for a cover fee. | 0:24:06 | 0:24:09 | |
Whatever were you doing with said product? | 0:24:09 | 0:24:12 | |
Oh, nothing. Someone got their fingers caught in... | 0:24:12 | 0:24:15 | |
Caught?! | 0:24:15 | 0:24:17 | |
I shudder to think about your demo technique, Valerie. | 0:24:17 | 0:24:21 | |
Valerie, have you considered that perhaps you might not be | 0:24:21 | 0:24:24 | |
Cook's Heaven material after all? Just after one incident? | 0:24:24 | 0:24:28 | |
Your product orders in the last month have been very anaemic. | 0:24:28 | 0:24:32 | |
Do you know how to go for the kill? I'd understand | 0:24:32 | 0:24:36 | |
if you wanted to call it a day. | 0:24:36 | 0:24:38 | |
There's no shame in it. It's not for everyone. | 0:24:38 | 0:24:41 | |
And maybe being a Cook's Heaven Angel | 0:24:41 | 0:24:44 | |
isn't all it's cracked up to be. | 0:24:44 | 0:24:45 | |
It is better to earn your wings as a friend | 0:24:45 | 0:24:48 | |
than a...spoon-fondler. | 0:24:48 | 0:24:51 | |
Evening. Where is everybody? | 0:25:04 | 0:25:08 | |
I thought things would still be in full swing. Called it a night. | 0:25:08 | 0:25:12 | |
Anyway, my belly feels like my throat's been cut. | 0:25:13 | 0:25:16 | |
I don't suppose you managed to save | 0:25:16 | 0:25:18 | |
any of the wonderful stuff that Valerie whisked up? | 0:25:18 | 0:25:21 | |
There was no whisking. Oh, dear. | 0:25:21 | 0:25:25 | |
But there are some burnt crab puffs that have been on the floor. | 0:25:25 | 0:25:31 | |
Right, do you know what, I think I might have a beer instead. | 0:25:31 | 0:25:34 | |
Where is my beer? | 0:25:44 | 0:25:45 | |
It's in Ayesha. | 0:25:47 | 0:25:48 | |
Fireworks? Indoors? | 0:26:28 | 0:26:30 | |
Isn't that a little bit dangerous? | 0:26:30 | 0:26:32 | |
SPEAKS FARSI | 0:26:32 | 0:26:34 | |
Na! | 0:26:34 | 0:26:35 | |
Let her go. It's not your business. | 0:26:35 | 0:26:37 | |
They are a serious health and safety issue. They're just fireworks. | 0:26:37 | 0:26:41 | |
She says that Haridas has a secret. | 0:26:41 | 0:26:45 | |
Remember, remember the 5th of November, | 0:26:45 | 0:26:48 | |
third-degree burns and tears. | 0:26:48 | 0:26:50 |