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They keep looking to me for answers.

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Like, what's going to happen to them?

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How are they going to get through this?

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But what do I know?

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Probably more than they do, from what you told me.

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And, anyway, a lot of time, people just want to be heard.

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I want to tell them I'm a fraud.

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Why are you asking me?

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Can we just go back a little bit?

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You said it's just a job, but it defines you.

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Do you want to talk to me about that?

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47, no wife, no mates, no hobbies.

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Without it, what's left?

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You just keep going.

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-You haven't been listening, have you?

-I have, very carefully.

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-I'm wasting both our time.

-No, you're not.

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-I'm sorry. I'm talked out.

-OK.

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Do you want to call back? Arrange another time?

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No.

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BOTTLE CLUNKS

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What's that?

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Erm, look, somebody very important to me

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gave me a quote.

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I don't know if it will mean anything to you but...

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Well, anyway, he said,

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"The essence of being human is that one doesn't seek perfection."

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-Orwell, I think.

-Your point?

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Just that we just do the best job we can.

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We're all just human beings.

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I don't know if that makes any sense to you right now but...

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Hello? Are you still there?

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-How was it?

-Difficult to tell.

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You never get the end of the story, do you?

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Morning, Miss Moneypenny.

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Oh, for goodness' sake.

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-Look at you!

-Look at who?

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This is all your fault.

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Daniel's come dressed as James Bond for the calendar.

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-Not the first time.

-Your ego.

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Yeah, like someone really has to force you into a tuxedo.

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-Now they're being rude to him.

-Zara's idea.

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I wanted to come dressed as Grayson Perry.

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Anyway, Q, come on, let's get on with it.

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-Grayson Perry? Now, that's not a bad idea.

-Really?

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I might do that myself.

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Who's your favourite Bond, Mrs Tembe?

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Definitely Roger Moore.

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I miss the morning mayhem.

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So, where were we?

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Oh, yes, I just wanted to make sure that Miss Pitman had all

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the relevant paperwork for the review.

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-Is she there?

-Oh, yeah, I'm sure she has.

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I am sure, but could you put her on, please?

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Why don't you just tell me and I'll pass the message on.

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Very good, but I would like to speak to her myself.

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Well...

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Oh, do not tell me, she is late again.

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I'm sure there's a very good reason.

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She is making a habit of this.

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She has taken rather a lot of time off work recently.

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I should be there. You are going to be very understaffed.

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Mrs Tembe, for you. Here she is!

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Good morning, Mrs Tembe. How can I help you?

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Peckish?

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High sugar, high butter breakfast treat. Amazing.

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I normally get by on just a bowl of muesli.

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You don't have to explain yourself to me.

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I had a minor collision this morning.

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Any sort of personal danger and I need food.

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Lots of it. Some sort of coping mechanism.

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I fell off my bike once and didn't stop eating for a week.

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These are good, though!

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-Whose are they?

-Zara's.

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Nah, messing with you!

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Good, she'd kill me.

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Actually, no, they'll kill you. About four years out of date.

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So what happened?

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Oh, someone shunted me.

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Any damage?

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A ding in the bumper but it could've been worse.

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You exchanged details?

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He admitted fault but it's just hassle that

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I don't really need at the moment.

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At least his insurance will cover it.

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Yeah, you hope.

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I kind of felt a bit sorry for the guy, actually.

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He got a bit tearful.

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Shock, I guess, kept saying how useless he was.

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Sidney, don't get drawn in.

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-What do you mean?

-You're a soft touch.

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Oh, right. Yeah, maybe.

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Make us a cup of tea.

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So how did it actually happen?

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He was dithering and I went in to the back of him.

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You're OK? You didn't hurt yourself?

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I'm fine. I was only doing about 2mph.

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Look, Jack, I was thinking, maybe you should stop for a while.

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I mean, it's a big commitment, especially these all-nighters.

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I might've knackered the rad.

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I'll have to go to the breakers. More expense.

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Oh, well, it's only money.

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Tell that to the bank.

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Here you go. Look, nobody was hurt and that's all that really matters.

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-Right.

-So, we look on the bright side, yeah?

-Always.

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Problem?

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Not if we're still in 2014.

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I had a mate who was a photographer.

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He'd finish an entire job in the time it takes you to find autofocus.

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Come on. You got that one.

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By the way, I've got a draft ad here for the practice manager's job.

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I just need you to sign it off and we can go to print.

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OK, later.

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I want to go to the papers today,

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so just give it the once-over, will you?

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-Can we just concentrate on this first?

-Yeah, go.

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Wait! Whoa! Erm...

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JAMES BOND THEME PLAYS

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Who are you supposed to be doing again?

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Doing a generic Bond. They all do the same thing, don't they?

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Thanks. You know, I've really enjoyed doing this

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-until this morning.

-All right, David Bailey, keep your hair on.

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Yee-ha!

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Oh, another couple of things I want to run by you.

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Have a look at the suppliers, because

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Howard left some notes on some possible changes.

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Yeah, got that one.

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And the NHS initiatives, we really need to get cracking on that soon.

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Didn't you catch that one? Late!

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It's really heavy, this.

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Listen, a lot of these are just you with your mouth open.

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Sorry, I'm not bothering you with work-related issues, am I?

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No more than usual.

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Come on, Daniel, don't just stand there, point the gun.

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Oh, point the gun, like that?

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No, not a me!

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OK. Photo.

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That the one?

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It was just an excuse to call. It could have been about anything.

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No, she was making a point. Like it wasn't good enough.

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-She sounded angry.

-She sounded bored.

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No, she's checking up on me. And I don't blame her.

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I don't know where I am myself half the time.

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Any word about the chemo?

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It's driving me mad.

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Half of me wants to get on with it, the other half wants to put it off.

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Listen, why don't we go and have our lunch at the Icon, my treat?

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It's a bit early to think about that, isn't it?

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Food will take your mind off things. It does me.

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Then we can go and see Mrs Tembe at St Phil's after.

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-I'd rather not.

-Forget about earlier, she'd love to see you.

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She'd love to sack me. All the time I've taken off work.

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She's not like that.

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No, you're right. I'm being unfair.

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And it's not Mrs Tembe I'm scared off.

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It's St Phil's that terrifies me.

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-Hello, Karen.

-Oh, hello, I haven't seen you for ages.

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And it's very important that you take care of yourself once

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you get home.

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Absolutely, Dr Markos.

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Have you family close by?

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No, my family are a long way away.

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But friends and colleagues, you're obviously not short of.

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Yes, but I do not want to bother them.

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I'm sure Dr Carter wouldn't mind.

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You have spoken to Dr Carter?

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Spoken with, spoken at.

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He phoned me directly when you were first admitted

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and insisted that we do everything to make you comfortable.

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And to make you stay for as long as possible.

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Said that you were a bit of a tricky patient

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and if we didn't keep an eye on you, you'd be out of the door

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and back at work before you'd really had time to recover.

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Please, Doctor, being confined when I'm perfectly fit

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and well is a waste of everyone's time and NHS resources.

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It's not just your physical welfare that needs to be considered.

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Home comforts and a return to my colleagues at work, that is

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the best medicine for me.

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Well, I recognise the sort of person I'm dealing with here.

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And your colleagues do seem very protective of you,

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so I'll see about discharging you later today.

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Thank you, thank you, Doctor. I will pack my things.

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I'm sure you will.

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It's illegal not to be insured, everyone knows that.

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I know, I know and I thought I was.

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I don't know what happened.

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You need to sort this out with the insurers, not me.

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I've got a queue of patients waiting

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and this isn't their problem, either.

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Well, I was hoping that we could sort this out between the two of us?

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I can fix your car when I'm sorting mine out.

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I was hoping to sell it soon. I need it done properly.

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Look, if they find out I'm uninsured, I'm stuffed.

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I need my licence.

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Then you should've been covered.

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-Come in.

-Humour me, would you?

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Would you give this the once over while I'm here?

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What's the rush? I'll look at it later.

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There's a four o'clock deadline. My photos?

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I've got a bit of work to do on them, though.

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I don't like that one, bags under my eyes!

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Age comes to us all.

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Don't worry, I'll fix it. I'll make you look pretty.

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-They're a bit plain, aren't they?

-I'm going to put a background in.

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-What?

-I dunno. Maybe like an explosion? Girls in bikinis?

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Girls in bikinis! Do me a favour, make me look good and read that.

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Karen, how could you just let a stranger through to my room?

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He's not a stranger, he was Immie's PE teacher.

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He's a nice bloke!

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What's that got to do with me?

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Would you have sent him through to Zara? Or Al?

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No! But you're much more...

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Much more what?

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He's a nice bloke and he's had a really hard time.

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It's irrelevant.

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That man had no business coming into someone's place of work

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chasing an insurance claim.

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I was just trying to help.

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Maybe you should leave helping to the professionals.

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So, what is it exactly that Jack has been through?

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It doesn't matter what he's been through.

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Exactly, Valerie. Exactly.

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That man was out of order. I'm sorry, Karen, so were you.

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Will you say hello to Mrs Tembe for me?

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No, you misunderstand my point.

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It shouldn't matter because the details shouldn't matter.

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-I'm not with you.

-No.

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I mean, Sid should show some kindness, because he can

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and because Karen believed he could help.

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He should go above and beyond because that's

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the sort of person he is. Am I right?

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Er, I dunno, yeah, I suppose.

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On second thoughts, Karen, I think I will come.

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Do you know where the aspirins are?

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-Not feeling well?

-No.

-I'll get them.

-Thanks.

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-There you go.

-Thanks.

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You're right about giving up the phone work.

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Maybe get back to teaching.

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How are you feeling?

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Just this headache.

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You don't sleep much while I'm on duty, do you?

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-Are you OK?

-A bit queasy.

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We'll just say hello and we'll make a quick dash. Yes?

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She might want an afternoon nap.

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Ah, good afternoon.

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KNOCK AT DOOR

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Yep?

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-I've looked at it.

-And?

-It's good. You've done a good job.

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Thank you, I'll get on to the paper.

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But does it have to be so...academic?

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That's just the job requirements.

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What if we took some of the things out of desired qualities

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and put those into personal attributes?

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We could do, I suppose.

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Angle it a bit.

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Look, Jimmi, I understand where you're coming from,

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and believe me, nothing would make me happier than

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if Mrs Tembe applied for and got the job. She's been fantastic.

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-Then let's tailor it to her skills.

-But we have to be professional.

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We have the perfect woman for the job here.

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-Let's not make this difficult.

-OK, if we were interviewing

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for a doctor or a nurse, we would follow procedure to the letter.

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I think it's equally important to be as rigorous for non-medical staff.

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-Don't you?

-Yes. No. I'm not sure.

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OK, just let me think about it?

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But you've already...

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OK, you've got till 3.30.

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We've got to be seen to be following the rules, Jim,

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and Mrs Tembe would understand that more than anyone.

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Come on in. Can I get you a tea or coffee?

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No, thanks, I can't stop, I'm on my rounds.

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I just wanted to pop by for a moment.

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Have a seat.

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-Thea, this is Dr Vere.

-Hi.

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Sorry if I was a bit abrupt earlier, but Karen Hollins,

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-our receptionist?

-Oh, yes, Karen.

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Well, she knows a guy who does car repairs, so...

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if the damage isn't too much,

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maybe we can just sort it out amongst ourselves.

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-If that's any good?

-That's great.

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-As long as I'm not out of pocket.

-Thea, did you hear that?

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Well, I'll get in touch once the garage have had a look

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and then we'll take it from there.

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Much appreciated, thank you.

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Thea, the doctor's leaving.

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Is, erm... Is everything all right?

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She's not been herself today.

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Mrs Redditch?

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Are you feeling OK?

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He thinks it's all his fault.

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-Is she normally...?

-No.

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Erm...

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Is she on any medication?

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-A couple of aspirins.

-Sorry, sorry.

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Wants to save them all.

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How long has she been lethargic?

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Half an hour, I guess.

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Has she complained of any other symptoms?

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Headache, neck ache.

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You're looking for a rash, aren't you?

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Get off.

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We must not be silenced by bullying and intimidation.

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Hutch and his like should not be allowed to prevail.

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I agree, but you shouldn't be taking them all on, on your own.

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But together, we can.

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Expose them, bring their dirty deeds out into the open.

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Hutch's face is now in the newspapers,

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someone will recognise him and see him for what he truly is.

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What if you can't see your enemies?

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What if they're like Hutch and they want to harm you, but they're hiding?

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They're invisible.

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No-one else can see them either, but there's more and more of them

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every day.

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I'm not sure what you mean.

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-Miss Pitman, is someone trying to hurt you?

-No, no...

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Valerie, I think that it would take a very different sort of courage.

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Ambulance, please.

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-Why didn't you say something?

-It's for 21 Hilton Vale.

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You're going to be all right, Thea.

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It's a suspected case of bacterial meningitis.

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The patient has a rash, neck stiffness and sensitivity to light.

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I've just administered intramuscular penicillin.

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This is all my fault. I'm so sorry.

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That wasn't too bad, was it?

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I wish there were lessons in how to be more Tembe.

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I think there are. They're every Sunday down St Bernadette's.

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Valerie, you've got everything you need to fight this.

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Not bravery or resourcefulness, or fearlessness.

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If Mrs Tembe had cancer, you can bet she'd fight it.

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She'd be one of those people who always features on television or in

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magazines - a survivor.

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Not me. I'm not a fighter.

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Valerie, will you stop it?

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I'm one of those ones that you never hear about.

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I'll be the one who dies without a struggle.

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People who have cancer, they're not brave, they're not heroes,

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they're just people.

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Yeah, but if you've got the survivor character trait like Mrs Tembe has,

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you're much more likely to defeat cancer than if you've got the victim

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-character trait, like me.

-Who says?

-Says here.

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Oh, it's not a character test or a challenge,

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it's the luck of the draw.

0:20:460:20:49

-I know, but I just...

-Valerie, you are going to find your own way

0:20:490:20:53

-through this.

-Will I?

-Yes, you will.

0:20:530:20:57

Come on, let's get out of here.

0:20:570:20:59

Is she going to be all right?

0:21:040:21:08

She's in a stable condition, but the staff still need to take everything

0:21:080:21:11

step by step, but, yeah, she has every chance.

0:21:110:21:17

If you hadn't have come by when you did...

0:21:170:21:21

I mean, you didn't have to, did you?

0:21:210:21:24

In that case, it's kind of a good job that you shunted me.

0:21:240:21:28

Crap driver, lousy husband.

0:21:300:21:32

We all make mistakes.

0:21:340:21:36

But I know her better than anyone. I mean, how come I couldn't see...?

0:21:360:21:40

Bacterial meningitis is very difficult to spot.

0:21:410:21:44

I wasn't even that sure myself.

0:21:440:21:46

You need to stop being so hard on yourself, Jack.

0:21:480:21:52

He'd say that to me all the time.

0:21:520:21:54

-Who?

-My dad.

0:21:540:21:56

He'd say, "The essence of being human

0:21:560:22:01

"is that one doesn't seek perfection."

0:22:010:22:06

George Orwell.

0:22:060:22:08

I'll try and remember that.

0:22:080:22:11

Do you want a cup of coffee?

0:22:120:22:14

Mr Redditch? I'm Dr Markos. I'm treating your wife.

0:22:340:22:38

-Is everything OK?

-She's still poorly and will be for some time,

0:22:380:22:41

but she's responding well to treatment.

0:22:410:22:44

Is she going to be all right?

0:22:440:22:45

I have every expectation of a full recovery.

0:22:450:22:48

Thank you. Can I go and see her now?

0:22:530:22:57

Just let the nurses tidy up in there first.

0:22:580:23:00

Thank goodness for you and Dr Vere.

0:23:060:23:09

We knew what we were looking for, you didn't.

0:23:090:23:12

That quote, about being human.

0:23:150:23:18

It struck a chord.

0:23:200:23:21

Right time, right place, I guess.

0:23:230:23:25

-My dad used to say it.

-Oh?

0:23:260:23:29

He died a few years ago.

0:23:290:23:30

I'm sorry to hear that.

0:23:320:23:33

Now you volunteer on a helpline?

0:23:360:23:38

I used to, but I've quit.

0:23:380:23:41

I wasn't cut out for that.

0:23:430:23:45

I'm sorry to hear that too.

0:23:450:23:47

How did you know I did that?

0:23:490:23:50

It's supposed to be confidential.

0:23:500:23:52

About seven hours ago, you were talking to me.

0:23:570:24:00

That was you?

0:24:010:24:02

The early morning version.

0:24:040:24:06

And...are you all right now?

0:24:060:24:10

Well, I'm here.

0:24:110:24:12

And I'm glad I am.

0:24:140:24:15

Well, I think you could go and see your wife now.

0:24:180:24:21

-Thank you, Doctor.

-Likewise.

0:24:270:24:30

Send me the bill for your car repair, OK?

0:24:440:24:46

Let's not trouble Jack.

0:24:460:24:48

KNOCK AT DOOR

0:24:540:24:56

-Yep, come in.

-So, Jim, the ad. Good to go?

0:24:560:24:59

I've been snowed under.

0:25:000:25:03

OK, so, why don't you stop playing with the photos for one moment?

0:25:030:25:07

I'm not playing, I'm trying to do a good job.

0:25:070:25:09

-You wouldn't want anything less, the fuss you've made.

-OK!

0:25:090:25:13

So, how's it going?

0:25:130:25:14

What? Your shots? Better.

0:25:150:25:17

Great. So...can I send it?

0:25:170:25:20

Er, yeah. Just make the changes to the personal attributes.

0:25:200:25:25

You know what, I was talking to Zara about this and we both reckon

0:25:270:25:30

Mrs Tembe would insist on being treated like everybody else. So...

0:25:300:25:34

-Oh, that's much better.

-Thank you.

0:25:350:25:39

-So, can I send it?

-Yeah, yeah.

-As is?

-Whatever.

0:25:390:25:42

Hello? Yes, Daniel Granger from the Mill Health Centre.

0:26:020:26:06

That's right, yeah, we spoke earlier.

0:26:060:26:09

Just to confirm that you can put the ad to print.

0:26:090:26:13

There are no alterations. Absolutely.

0:26:130:26:16

OK, thanks for your help. Bye, now.

0:26:160:26:19

How can he be your son? He's barely any younger than you are.

0:26:290:26:32

-Mrs Tembe, before you start.

-Yes?

-I need to talk to you.

0:26:320:26:37

-Do you know what I really feel like after spicy food?

-What?

0:26:370:26:41

Sing something.

0:26:410:26:43

# R-E-S-P-E-C-T... #

0:26:430:26:46

I'm not a doctor, I'm your son.

0:26:460:26:49

Let's keep saying that.

0:26:490:26:50

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