Name and Blame Doctors


Name and Blame

Karen attempts to heal the rift between a family and a carer. Sid tries to support Ayesha, and Ruhma and Mrs Tembe play the name game.


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Transcript


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-That was lovely.

-Just a kiss.

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I meant getting a lift. Though the kiss was lovely, too.

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Good.

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The bus is always late and packed out.

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If only you worked normal, human hours.

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Like hospital shifts?

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Better than what you have to do.

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Hardly see you some days.

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The clients choose the hours, not me.

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Exactly. Imagine spending a whole weekend together.

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Just promise me you'll think about it, Mat.

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I like the people I work with, and they need me.

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I know. But so do I.

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SHE RINGS DOORBELL

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Hello? Mr Canbray?

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Mr Canbray?

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Oh! Mr Canbray, it's Karen Hollins from The Mill...

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Are you OK?

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I fell.

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Can you move?

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No.

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Is there any way I can get in?

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Oh, er... There's a key under the pot.

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OK. Er...

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Oh!

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Oh, Mr Canbray, don't you worry, I'm going to get us some help.

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How long have you been here?

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Mateusz always gets me up, but he didn't come.

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And he is...?

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He's my carer. Lovely lad.

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Polish. Usually regular as clockwork.

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It's just my luck, this - it's my birthday.

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Oh, no, no, no, no! I'm so sorry.

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I'm going to call you an ambulance right away, Mr Canbray.

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Eddie.

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Eddie, you hang on in there.

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I miss her.

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Yeah. Me too.

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And if she keeps shutting herself off from everyone that cares about her,

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-it's going to be a downward spiral.

-Mm. I agree.

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She's even blocked my number from her mobile now.

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Aesh knows the truth deep down, OK?

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Maybe she just needs to know that we're here and that we care.

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Let's go round there. Let's make her talk to us.

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Do you really think that will work?

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Who are you?

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I'm Karen Hollins from The Mill Health Centre.

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-Do you know Eddie?

-He's my dad.

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Is he OK?

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He had a fall.

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They've taken him to St Phil's.

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Is it bad? What happened?

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He fell down the stairs. He's talking fine.

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He said something about his carer not turning up.

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I'm so sorry, this must be a real shock for you.

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-Are you all right to drive?

-I'm fine.

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Did it definitely ring?

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Aesh?

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Look, she's not going to come to the door.

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Ayesha?

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Maybe we should just leave the bag.

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She'll crack eventually.

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Look, we're outside and we're not leaving, OK?

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This is useless. Come on.

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What?

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Brought you some crumpets.

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Go away and stop flipping ringing me!

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Look, we're not leaving, OK?

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You shouldn't be on your own.

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I don't want you in here. Ever!

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OK?

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She means me, not you.

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I can't just leave her.

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OK. Well, look, it's not going to work with me here, so I'm going to go.

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You try. Good luck.

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I'll call you later, OK?

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Oh, thank you. Oh, I am glad that I have caught you.

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I'm just wondering whether you have had any thoughts on the issue of your married name?

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Actually, I have. It's...it's a little complicated. But are you free for lunch?

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Yes, yes. I have sandwiches.

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Oh, so have I. We could do a little picnic.

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Get some fresh air.

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Yes, well, that is a lovely idea.

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-Great. I'll see you later.

-Right.

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Hi, my name's Mateusz.

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I work as a carer for Mr Jacobs.

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He has an appointment.

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Oh, OK.

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-The doctor will be with you shortly.

-Thank you.

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Excuse me. Do you work with a Mr Canbray as well?

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I'm sure I heard him mention your name.

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Eddie! Is he enjoying his birthday?

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He's had a bad fall.

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Oh, no! I was at his house earlier.

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He's at St Phil's.

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My girlfriend's a nurse there. I will go see him.

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Have you worked with him long?

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He was my first client. Always been so nice to me.

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And you're with a care agency? PHONE VIBRATES

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That will be them now. Always ringing, hassling me to hurry.

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Thank you for letting me know about Eddie. Excuse me.

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Hi.

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Aesh?

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I'm so sorry, Dad.

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It's not your fault, love. Me and my two left feet!

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How long were you lying there?

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I'm not sure.

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I should have been there.

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Has the pain eased off a bit now, Mr Canbray?

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Yes, thank you, Nurse. Much better.

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And I told you - it's Eddie.

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Feel a bit woozy, though.

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That's normal, Eddie, don't worry. You just rest.

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Mat's a lucky lad, isn't he? Bagging himself a nurse.

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What do you mean?

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This is his lovely girl. Bit of a charmer, that man.

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Mateusz is always talking about your dad.

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He's really fond of him.

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So what happens next?

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Oh, we're just waiting to take Eddie for a scan.

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Shouldn't be much longer.

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But surely this is an emergency?

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He needs to be seen quicker!

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I'm sorry, the department's really busy.

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Well, how long is he going to be in here, anyway?

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Hard to say yet.

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But I'd guess a couple of days at least.

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You could pop home and grab a few things.

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You do know it's his birthday?

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Yes, Eddie said. I'm really sorry.

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Such bad luck.

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So you can't hurry things up?

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I'll try, but I can't make any promises.

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Don't worry. He's in really good hands here.

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I know that Dr Carter is a traditionalist.

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I think he would prefer that his name prevailed.

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And what about you?

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Perhaps you should think about what name you would prefer.

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I guess it'd be Hanif.

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Well, it's my professional name, it's what the mums know me as.

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It's the kids' name as well. That's really important.

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I see. Well, maybe that has settled it, then.

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Eddie! Hiya, it's Karen again from The Mill.

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Are you all right? How are you feeling?

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Been better. Bit of luck you called round.

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I wish I'd been there earlier.

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I'd still be lying there.

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Did your daughter come and find you?

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Yeah, she's gone home to fetch my gear.

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Looks like I'm going to be stuck here for a bit.

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Oh, I'm sure they'll soon have you sorted out.

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Tanya's going to be nagging at me even more now. She wants me to move in with her.

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Is that such a bad idea?

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She's been working all hours recently, though.

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She's the assistant manager of a bar in town.

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But it's a bit of company for you.

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Probably end up seeing less of her than I do now.

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Eddie...

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So your carer, Mateusz - do you know why he didn't come this morning?

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Didn't he?

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That's what you said earlier.

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Oh. I can't remember now. He's a lovely lad, Mat.

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Oh, hello.

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I just popped in to see how your dad was doing.

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That's nice of you. All right, Dad?

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Got all your stuff.

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Oh, thanks, love.

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Brought all your birthday cards, too.

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Just in case you feel up to it later.

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Right, Mr Canbray. We're finally ready for that scan now.

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About time!

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I'm afraid we're really pushed this morning.

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There's no excuse for keeping him waiting this long.

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I'm sorry, we're really short-staffed.

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I'm not being funny, but that's not my problem.

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You know, I know what these places are like.

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I know it's frustrating, but they're really doing their best.

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Yes, but nothing happens quickly unless you complain, does it?

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Hopefully, this should only take about half an hour or so.

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We'll see, won't we?

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Feel free to grab a coffee or something.

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We can let you know when he's back, if you'd like.

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I'll catch you in a bit, Dad.

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-OK, love.

-See you later.

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Here. Just let me, yeah?

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Why don't I just make us some squash instead? It's good to keep hydrated.

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Sorry.

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This must be what it feels like to go mad.

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I mean, certifiably totally insane.

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I can't think straight, can't sleep, I can't do anything.

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It's not madness, OK?

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It's just grief. It's not permanent.

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Your brain...

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Your brain just can't cope with such an intensity of feeling.

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It kind of explodes.

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Just hang on, all right?

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-It will get easier.

-Will it?

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I don't know what's best to do if Dad's not coping on his own.

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That's sort of why I was visiting.

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Cos we run a vulnerable patients scheme from the surgery now,

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to check on people who might need help.

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He's getting help already. I'm paying a small fortune in carers.

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Your dad seems ever so fond of Mateusz.

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He's too trusting - always was a terrible judge of character.

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Um... Well, have you thought about a home, then?

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They're all staffed by Poles and other foreigners now, aren't they?

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Is that a problem?

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I just want to know that Dad's being looked after properly.

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Are we talking about Mateusz now?

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Dad thinks he's some kind of angel.

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He comes across nice and caring,

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but the bottom line - he's only over here for the money.

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What exactly happened this morning?

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He skipped a home visit. It's not the first time.

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How do you know that?

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Because, if he had done his job, Dad wouldn't be here now, would he?

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Seriously, it's all just a blur.

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I've lost track of the days.

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You seen any of your family?

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Trace and Debs. I spoke to Karl on the phone.

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Yeah? How did that go?

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He's really cut up.

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To be honest, I haven't really got the energy for them right now.

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But you must have all pulled together, though?

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It's not really like that.

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What I can't handle is the suddenness of it, you know?

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I mean, Mum had some pretty serious ups and downs, but...

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..she just seemed kind of... indestructible.

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Yeah, well. It must have helped, having you there for her.

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That's what Amber said.

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So have you made any arrangements?

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I can't. It's all dragging on.

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They said they can't even give me any idea of when they will release her body.

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I'm sorry, Aesh.

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I wish there was more that I could do.

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But you are probably the most determined and strongest person that I've ever met, so...

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You will get through this.

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I hate knowing that there are things that I'll never be able to say to her.

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Not even goodbye.

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Got your text.

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Sorry, I can only stop a sec - I'm needed back on the ward.

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What's happened?

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Mat, what is it?

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Someone made a complaint about me not turning up for work,

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so I've been suspended.

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No warning, nothing.

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What? Who?

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The office can't say.

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Must be a mistake, surely?

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Oh, Mat! How horrible.

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Don't worry, I'm sure it will get sorted.

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But what if I lose my job?

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I don't know who would do this.

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I have never missed a single appointment.

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You know Eddie was brought in earlier?

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I heard. That's why I came.

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-His daughter...

-Tanya?

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She came later.

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Seemed pretty angry when she realised who I was.

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-You don't think it was her?

-Why would she...?

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You know why!

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I told you - nothing happened.

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-Exactly.

-BEEPING

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Sorry, I've got to go. We'll talk later.

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Try not to worry. Eddie will put this right.

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I hope so.

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-I love you.

-I love you too.

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See you later.

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How is Eddie doing?

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You didn't say she was a nurse.

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What?

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Doesn't matter.

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Tanya...did you make a complaint about me?

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It was you!

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You told me you were taking Eddie out for his birthday today...

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Get out of my way.

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This isn't my fault!

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Is everything OK?

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You told me not to come in today! Remember?

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No! You should have been there.

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Actually, I was. Very early, to drop off Eddie's present.

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But I did not wake him. He was safe, asleep in bed, when I left.

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Don't lie.

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Tanya, please! If you're doing this because I...

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Tanya, I could lose my job! Please!

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Boze!

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HE MUTTERS IN OWN LANGUAGE

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Um... What did you give him?

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The birthday present - what was it?

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Tort urodzinowy. Polish birthday cake.

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Home-made. Why?

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It's Polish, the cake, in case you were wondering.

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I saw it round your dad's this morning.

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It was next to today's post.

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So?

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So Mat was telling the truth. He was there, wasn't he?

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Not when he needed to be.

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And where were you?

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Is this really all about him being Polish?

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I had a patient whose dad died recently.

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-Please, Sid...

-Just hear me out, OK?

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So he'd been ill and she was worried about going off on holiday.

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But she went anyway and...

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..he died before she got back.

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So anyway, she was full of regrets, obviously -

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stuff she'd never told him.

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Anyway, she started to write him letters.

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I mean, she knew that he was never going to read them.

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It helped her to get it all out.

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I know it sounds a bit self-help therapy, but...

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..I was just wondering, you know... You could give it a try, maybe?

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I don't know.

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It might help just to get all your feelings out in the open, you know?

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Say all that stuff that you wanted to say.

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Mateusz and I hit it off straight away.

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He was such a nice guy and he was so brilliant with Dad.

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After he'd been there for a few weeks, I...

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Fell for him?

0:18:170:18:18

Worse.

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-I got drunk, poured out all my troubles and tried to snog him.

-Oh!

0:18:220:18:29

-Hideously embarrassing.

-Oh, dear.

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He was so sweet, explained that he was engaged.

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I couldn't face seeing him, so I kind of stayed out of the way.

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Your dad mentioned that you'd been working a lot lately.

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Managing a bar - there's got to be a lot of late nights.

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They're all late.

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Including last night?

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We had some rich clients in, chucking cash around.

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I didn't get home till nearly three.

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I set my alarm to go to Dad's, but I must have just slept right through.

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I'm so ashamed. I just wanted somebody else to blame.

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Look, Tanya, I don't want you to think that I'm judging you,

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but I can smell alcohol on you and I saw the bottle in your bag.

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I am trying to cut down, honestly.

0:19:270:19:29

Must be hard in your line of work.

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Not that it's an excuse.

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-Obviously, if you're driving...

-I know, I know. It's all my fault.

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I'll call the care agency and explain everything.

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OK. When your dad comes out,

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he's going to need a lot more care.

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Can you cope?

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Frankly, it's a struggle to cope, looking after myself right now.

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See if we can organise a respite place for Eddie.

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Give the two of you a chance to decide what's best.

0:19:580:20:01

That sounds good.

0:20:010:20:02

I feel stupid. I mean, where do I even start?

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It doesn't matter. Just write anything, whatever you like.

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See you later.

0:20:200:20:21

Oh, Mat?

0:20:250:20:26

I was glad I caught you. Tanya wanted me to tell you how sorry she is.

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Yes, my agency just called me.

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I am free to work again.

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Good, good. She promised she would do that.

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Thank you for helping me.

0:20:370:20:38

Oh, no! Eddie's really lucky to have your help.

0:20:380:20:41

You know, I really think Tanya needs help, too.

0:20:410:20:44

Yeah. Hopefully, she's going to get that sorted.

0:20:450:20:47

She knows that she's got to make changes

0:20:470:20:49

if she's going to look after her dad.

0:20:490:20:51

I'm thinking of making changes, too.

0:20:510:20:53

Maybe training to be a nurse.

0:20:530:20:55

Oh, wow! You will be fantastic!

0:20:550:20:58

Oh, thank you so much. For everything.

0:20:580:21:00

Perfect timing. Has this just boiled?

0:21:030:21:05

Ruhma?

0:21:080:21:09

Sorry, I was just miles away.

0:21:090:21:12

Lost in married bliss?

0:21:120:21:14

Not quite. More like agonising over married names.

0:21:140:21:17

Why?

0:21:170:21:18

It's complicated.

0:21:190:21:20

Why?

0:21:210:21:23

OK, well. One - Hanif, that's my kids' name, it's what I use at work, but it is my ex-husband's name.

0:21:230:21:30

Two - I really don't want to hurt my new husband's feelings by not taking his name.

0:21:310:21:37

Well, then, don't do either. Go for option three.

0:21:370:21:40

Which is?

0:21:400:21:42

Your maiden name.

0:21:420:21:43

Oh.

0:21:430:21:44

I hate the idea that, when you marry a man, you become his property!

0:21:440:21:48

-I never thought of it like that.

-You should have.

0:21:480:21:50

Right, thank you.

0:21:510:21:52

Hello, love. Thought you'd gone home.

0:21:580:22:00

Stop fretting.

0:22:040:22:05

I'm sorry I wasn't there this morning.

0:22:080:22:10

It's my fault. I told Mat he could have the day off.

0:22:120:22:17

I was going to take you out for a treat, but I overslept,

0:22:200:22:24

and then I blamed him.

0:22:240:22:26

Why?

0:22:260:22:27

Because I was ashamed I'd let you down.

0:22:300:22:32

I had too much to drink last night.

0:22:340:22:36

Because I was angry with him.

0:22:390:22:40

With Mat?

0:22:410:22:42

I really like him, Dad, you know? But he's...

0:22:440:22:49

There's plenty more fish out there.

0:22:510:22:52

And you're one hell of a catch.

0:22:540:22:56

You were right about my drinking. I do want to stop.

0:23:010:23:05

Good.

0:23:070:23:09

There's no point both of us spending all our time worrying about each other, is there?

0:23:090:23:12

-No.

-We'll sort it...together.

0:23:120:23:16

I love you, Dad.

0:23:180:23:19

Oh, that is very kind.

0:23:280:23:30

I just thought a little thank you for letting me monopolise lunch.

0:23:310:23:35

I don't think I did much. I'm just glad I helped and that we resolved the matter.

0:23:350:23:40

Well, actually, I've had second thoughts.

0:23:400:23:43

SHE COUGHS

0:23:430:23:44

I'm so sorry. Please...please...please carry on.

0:23:440:23:47

I think... I think I just couldn't see the wood for the trees.

0:23:480:23:51

I was so fixated on both men's surnames,

0:23:510:23:55

I never thought there is another option.

0:23:550:23:58

My maiden name! So I've decided...

0:23:580:24:01

Ruhma...Khalil! Ta-dah!

0:24:010:24:05

It's the obvious solution, isn't it?

0:24:050:24:07

Yes. Yes, it makes complete sense.

0:24:090:24:13

-Oh, I'm so glad you think so.

-You will have to excuse me.

0:24:130:24:16

-I am expecting a very important phone call.

-Of course.

-It is private.

0:24:160:24:20

-Yeah, sorry.

-If you do not mind...

0:24:200:24:22

-Khalil!

-RUHMA GIGGLES

0:24:220:24:25

Hello, Mr Grant?

0:24:290:24:30

It is Mrs Tembe here from The Mill Health Centre.

0:24:300:24:33

It is regarding the new leaflet order.

0:24:330:24:35

I was just wondering whether I could make a tiny little amendment?

0:24:350:24:39

It has already gone to print.

0:24:410:24:43

How could she die like that, alone, in a police cell?

0:24:480:24:52

How did that happen?

0:24:540:24:55

It's not your fault.

0:24:560:24:58

I know that. I'm not blaming myself.

0:24:580:25:01

Good.

0:25:010:25:02

Look, I know it's hard to accept, but it really isn't anybody's fault.

0:25:040:25:09

Of course it is!

0:25:110:25:14

And I tell you what - I'm going to make them pay.

0:25:140:25:18

Every last one of them!

0:25:190:25:21

This isn't helping.

0:25:230:25:25

But you said the truth is all that matters.

0:25:250:25:27

It is, and sometimes...

0:25:270:25:28

Sometimes, people just die, and there's nothing anyone could do to save them.

0:25:300:25:33

-Look what happened to Howard.

-That is completely different!

0:25:330:25:38

I think maybe you need to stop looking for an explanation.

0:25:380:25:40

I don't have a choice!

0:25:400:25:41

Aesh, look, I understand that you're angry and you're upset.

0:25:430:25:49

But no-one is responsible for killing your mum.

0:25:490:25:51

How can you even say that?

0:25:510:25:52

Because it's true.

0:25:520:25:53

No, it's not.

0:25:530:25:54

You know, as well as I do, that she should not have died like that.

0:25:540:25:57

She should have been properly checked, properly looked after!

0:25:570:26:00

Yeah, and they have a procedure.

0:26:000:26:02

And I'm sure that no-one did anything to harm your mum.

0:26:020:26:04

Why are you being such a pathetic fence-sitter?

0:26:040:26:07

-I'm not. I'm saying...

-I know what you're saying!

0:26:070:26:10

You work for them, so you're on their side.

0:26:100:26:12

Whose side?

0:26:120:26:13

The police, the court, doctors, everyone - all of them!

0:26:130:26:16

All those people that tried to help your mum.

0:26:160:26:18

So why is she dead?

0:26:180:26:20

-Because...

-Because they failed her - all of them.

0:26:200:26:23

I don't think you're in any fit state to make that kind of judgment right now.

0:26:260:26:29

Oh, but you can?

0:26:290:26:31

You're standing there, judging my mum right now!

0:26:310:26:33

What gives you the right?

0:26:330:26:34

-Aesh, please, I'm just trying to help.

-Don't tell me you're trying to help me.

0:26:360:26:39

I know what you are, and I don't need you.

0:26:410:26:45

So just go. Go on, get out! I mean it.

0:26:480:26:51

Get out!

0:26:510:26:52

-SCREAMS:

-I said, get out! Get out!

0:26:520:26:54

Dr Carmichael likes a little treat.

0:27:090:27:11

Yes, she does.

0:27:110:27:12

I need a favour. Come to the funeral directors with me.

0:27:120:27:16

HE WHISPERS

0:27:160:27:19

Are you out of your mind?

0:27:190:27:21

I just want to do her proud, you know.

0:27:210:27:23

We're going to make sure that Bren gets the funeral she deserves.

0:27:230:27:26

But no more! No more! HE CRIES OUT

0:27:260:27:29

No more!

0:27:290:27:30