26/07/2014 Click


26/07/2014

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Transcript


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wreckage, and one black box has been found. Chris Rogers will be here at

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the top of the hour. Now, it is time for Click.

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Hi, just to let you know I am male and I really like watches. I work in

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London, but I passed by here every weekend. I am 41 years old, but I am

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a massive fan of One Direction. Your movements, your habits, your

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interests. This week on Click we will show you how much your phone is

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saying about you without your knowledge. We will meet the people

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trying to stop it, and we will find out how to bend the technology to

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Aaron Keating, as we turn a London street into a musical wonderland.

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All that, plus the latest tech news in Webscape.

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Welcome to Click, I am Spencer Kelly, and welcome to York. This is

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an ancient English city, but it is doing some 21st`century things. Of

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the millions of tourists who visit here every year, more and more want

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to go online while they are here using their smartphones, and York is

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one of the first UK cities to offer its own citywide free Wi`Fi. Now, I

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say free, but we'll know what they say about free lunches, their

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run`on. So, do you wonder what you are giving up when you go online?

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These dots are shop customers, moving around the store in real

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time. It is actually their mobiles that are being tracked, and it is

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happening without their owners' knowledge. When your devices

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searching for a Wi`Fi network, it repeatedly broadcast short pings of

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information, which includes its MAC address, a numerical code. The

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system listens for the pings and by triangulating their Origin it can

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get tricky accurate idea of where you have been, even if you never

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actually connect to the Wi`Fi. From this location map, we know exactly

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where a lot of people are spending time, and we can filter the data,

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how many minutes they are spending. For example, if they are spending

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three minutes in the chilled area, that helps us to improve the area.

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Although the system doesn't tell it anything about you, as soon as you

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connect to the free Wi`Fi are offered everything changes. When you

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login with Facebook, Twitter, or an e`mail address, all of that historic

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location data is then linked to your profile, to you. And it is not just

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within the walls of Wi`Fi system logs data, it also

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picks up thousands of passers`by everyday, many of whom may never

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enter the shop at all. Now, this system works on something the size

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of a shop, but in York, the analytics company behind it, Purple

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WiFi, is planning something on a much larger scale. By 2015, it is

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hoping to install the same tracking to knowledge it across whole parts

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of the city. Unlike the shop `based system, at the moment it is still

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quite limited, and only tracks your rough location, even once you have

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logged on. Even that information is proving useful to the York council.

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It is early days, but already we can actually tell the people who are

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using the Wi`Fi, where they are coming from in terms of Origin, and

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where they are going inside York. It gives us a better insight into the

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foot fall. We see a vast number of people who are logging on our

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middle`aged females from outside the UK. When the full location tracking

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and profile system goes live next year, the deal will be this. You get

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free Wi`Fi in exchange for information about who you are and

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where you have been. So, is this a fair trade? Purple WiFi's boss told

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me that you would see plenty of benefits if you are willing to give

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up that information. In a city type scenario, like this, it is

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understanding where the choke points are, where is the traffic of

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people, how do they move? If you take it a step forward you can take

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that data and control lighting or parking. It does mean that before

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you log onto the Wi`Fi you don't have so much information about that

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reticular device's movements, which I guess is annoying. It is and it

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isn't. There is a value in understanding how devices generally

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move around, because we get anonymous data, so that is useful.

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Where it becomes really useful is once we know more about you, your

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age, social interests, gender, who you are friends with, that is when

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we can start to push hyper local relevant information. Here is the

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thing. Remember this system can match personal information to your

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device's movement before you log onto the network? Well, Purple WiFi

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is planning to keep that location data for up to a year. How do you

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think people will feel about you knowing that? We won't tracking you

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for 12 months, we were tracking a device. A device that you now know

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is mine. Absolutely. Every bit of feedback is that if you are giving

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me something relevant, I am happy. If you are sending me a load of

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spam, don't bother. All this information is there in the terms

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and conditions that need to be accepted before you logon. You know,

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those terms and conditions, the ones that we all read thoroughly before

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we clicked OK. You think people actually read them? I think if you

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take any situation, no, I don't think they will. Have you ever

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actually read the terms and conditions? No, I don't think so.

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There is no right or wrong answer, is there? Do you think that clicking

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to read terms and conditions goes far enough? I think so. There is a

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value trade. You will get a free Wi`Fi, which comes at a small trade

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of your personal information. Is there an option for people to use

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the Wi`Fi being able to opt out of having their information tracked?

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No. I don't think there should be. It is a fair exchange. There is a

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cost to put the equipment, the overlay of software, and it is a

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fair exchange value. You want free Wi`Fi up because you don't want to

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use up your data. The exchange value is that you will share that data.

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These insights are only possible because of a unique combination of

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location information and demographic social media information. The

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harvesting of anonymous device information is described as a grey

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area in terms of data protection. Last year, the city of London band

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Wi`Fi enabled dustbins installed on public streets, after it emerged

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that they were logging MAC address is in a similar way, without getting

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explicit consent from passers`by. Although you just heard Gavin

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Wheeldon tell me he didn't think there should be an option to opt out

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of having your MAC address recorded, after our interview,

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Purple WiFi got back in touch with us and said they may consider an opt

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out system. I'm not sure how definite that sounds to you, but

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anyway... This issue of opting out has already reared its head in the

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US. We went to Washington to investigate something called the

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Wireless Registry, which may allow you to take back control of the data

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associated with your phone. If the idea of constant retail

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tracking doesn't appeal to you, what can you do about it? As we have

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seen, your phone sends out a unique identifier called a MAC address. One

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start`up, called the Wireless Registry, wants to help people take

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back control of what it calls your proximal identity, the signals you

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commit from your smartphone. We are allowing people to take control of

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their signal and decide what is associated with it. The idea is to

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allow people to take control of their smartphone identity, they can

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register and decide what is associated with the identity. With

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the Wireless Registry, you can choose to opt out of having their

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data associated with your MAC address trapped. It has created the

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platform, smartstoreprivacy.org, where you can enter your MAC address

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for Wi`Fi and Bluetooth, and a range of major retail traders say they

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won't get your information. This code of conduct is being followed,

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which is focused at American users, but the wireless register wants to

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take it around the world. We take wireless registrations from every

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asset around the world, and we are in global negotiations, and we think

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it is another barrier that has been in the way for developers. In the

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US, where you don't have general data protection rights to protect

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you against this kind of tracking, in the Wireless Registry opt out is

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a step forward. I do think that most people won't be aware that the

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technologies being used all, never mind that they have to go and

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register with a specific opt out registry. Not only do people not

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know where to look, but when you do find information about privacy it

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can be confusing. People are campaigning to make privacy terms

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and conditions associated with websites much more readable and

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transparent. A recent study by Deloitte said it would take the

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average wreckage user up to 31 hours per year to properly read through

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the terms. I don't think it is wrong to say that so long as there is a

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privacy policy that someone has clicked OK to, they have consented

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to everything in it. In recent weeks we heard Apple was working on

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creating a new privacy platform for its iOS8 operating system. It will

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randomise MAC addresses, so the unique identifier may be different

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every time. If they go ahead with it, it could be a huge blow for

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retail data collection. Of course, you could just turn off your blue

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Bluetooth and Wi`Fi on your phone. That is not what the Wireless

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Registry wants you to do. As well as the opt out option, there is an opt

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in, allowing you to share your personal data and control the

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wireless identity you broadcast around you. I signed up and created

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my own hotspot and linked my social networks to it. We can put your

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LinkedIn, Facebook and Twitter to your wireless signal, so any time

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you want someone to pick it up by being in proximity to you, they can

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see your social media. I can click on your Twitter and would be able to

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follow your feed just by being within proximity. While it appear

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strange to some that a stranger could sit next to you and see so

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much personal data, at least now there are systems emerging that

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allow others to control what other people say. Now you have heard all

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sides of the story, the questions are obvious. What you think about

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the fact your phone could be tracked even before you have consented? Are

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you excited it. In which case, tell us why. If not, what is your biggest

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fear? Google is meeting date of regulators

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from across the EU to discuss implications of the recent white to

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be forgotten ruling. The court stated in May that links to

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irrelevant and outdated Dato should be erased from searches on the

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quest. `` on request. Some said it could lead to censorship. Google is

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said to have received more than 70,000 requests for links to be

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taken down, since the court ruling was made. An electronics firm, is a

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new wristband. The Chinese company sold over 50 million phones since it

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make it `` began making them three years ago. The wristband says it

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will monitor your activity and sleep patterns, as well as lock the phone

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via Bluetooth, all for just $13. And if you are missing the World Cup,

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this might help. Sort of. The Robocup kicked off in Brazil this

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week. Robotic teams from 35 countries are taking part in the

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annual event, which started in 97. Unlike real football as these

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robotic players can't dive and we are pretty sure they don't bite,

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either! We've seen how your phone can be

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tracked using Wi`Fi. It can also be tracked using Bluetooth. In fact,

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some shops have already installed so`called Bluetooth beacons, which

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work out where you are and send you tailored information. It turns out

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Apple is betting big time on beacons. We know that because it has

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added the letter i in front of the title. LJ Rich has bended one of

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these beacons to her will. London's Regent Street, now with

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added technology. Beacons. Small transmitters that are like real

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world hyperlinks, sending you virtual data based

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location. Its prime shopping real estate and this bring around 100

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stores have installed iBeacon is to back and asked customers inside.

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Yes, install their special Apple, have Bluetooth turned on and you can

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be pinged with personalised content. `` special app. There are many

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different beacons. They all have a special component, a low energy

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transmitter. When you use your phone, the close your phone gets to

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the transmitter this band sends out a little signal that the application

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recognises. It says I want to pay for something or he is some

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information and that's basically it. But beacons don't have to just

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pinged do adverts, or they do is transmit data based on how close you

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are. Here in London's Brixton, on coffee house has upped its hipster

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quota by installing a beacon by the counter. With the right application

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running, the screen pops up when I'm close to the pills I `` close to the

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pills I can pay for my skinny flat white. But it has to be in the local

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currency, the Brixton pound. We are the first network of shops to be

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using beacons for the payments. Up until now beacons have tended to be

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used in larger businesses, mainly for marketing. When you go into a

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shop, it will automatically pop up and tell you where you are. You

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might be sat down having your copy and you see that there's a big

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queue. You know how much the copy costs. The beacon tells you where

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you are. You just have to write in the amount and quicksand and then

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you've paid, you can walk out. You are going to see many more beacons.

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One museum uses them to trigger audio guides, so there are ways to

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use them outside of marketing. The new technologies itching to be

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played with. I wanted to try something. So, over copy with this

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developer Jacub Tomanik, we hatched a plan. The beacons in Regent Street

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were broadcast out to the street, so I've thought we could pick up the

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broadcast and make music with it instead of just being encouraged to

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buy new genes. He agreed. We gave our weekend to the project. He

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quoted, I composed and then mapped the existing beacons in Regent

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Street using an android app. Now it was time to try it out. We can see

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the beacon ID, major and minor number. That basically allows us to

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trigger our own app and play some music. Right. All this is just to

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record it, otherwise you could put your own headphones in. But this is

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one for me, one for Click. As a world first, these are Regent Street

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beacons mapped in music. Each beacon is assigned a music

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track as soon as it is detected, and signal strength becomes the volume

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control. Walking along the street changes the volume. Some trucks get

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louder, others softer. You are a human mixer, mixing the music by

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changing your location. `` tracks. I think we can call this a success?

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I'm really happy. OK, this is eccentric. But as well `` as well as

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the fun of making these installations, this highlights more

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other practical uses for existing beacons, like an app that speaks a

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station's name or loudly as you approach it. It could be useful if

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you have impaired vision. Or as you walk to your favourite cafe. The

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usual order is set aside. We could even map information for tourists as

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they walked past landmarks. It looks like beacons will make us more

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connected than at. `` than ever. That is a classic view

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of York. It is one worthy of a selfie, if you don't mind. Give me a

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second. I don't know about you but the problem I have with them is I

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always appear too big in the frame. My arm needs to be about three times

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as long. You have the same problem? Don't worry. Kate Russell has an

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application for that now, unsurprisingly. Here comes Webscape.

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It's all very well recording those special moments on your smartphone

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camera, but if you are always the snapper, the downside is you never

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appear in the snaps. To fix this, use FrontBack. An ingenious free app

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for iOS and android that splits the photo between the front and the back

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camera views, capturing new, capturing the view.

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`` capturing you. You need to take to snaps. The first captures the

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subject, then the bottom panel opens up for you to snap the reverse

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image. Then you just saved to your camera roll and share on the usual

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social channels. Of course you can be as imaginative as you like with

:19:51.:19:54.

your captures, gaining followers and fans if you are creative enough.

:19:55.:20:03.

Another app defeat the ego is YouCam Perfect, also free on iOS and

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android. This selfie snapper lets you apply Fx and has beautifying and

:20:07.:20:12.

facial enhancement modes to smooth out skin `` add a town or shave off

:20:13.:20:22.

a pig `` of a few pounds. Both can be enhanced. Once finished, you can

:20:23.:20:26.

build a collage and share with all of your friends. Lucky them!

:20:27.:20:36.

If you are disabled, you might find it hard to know where you can go on

:20:37.:20:41.

holiday or for family days out without experiencing access issues.

:20:42.:20:46.

That's why disabled husband and father Michael Holden put together

:20:47.:20:52.

Trip`Ability, a place for those with hands`on experience to leave reviews

:20:53.:20:56.

about various destinations and how truly accessible they are. Michael

:20:57.:21:02.

Cole me his motivation for creating this site was so that he could treat

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his family to the same kind of days out at his able`bodied friends,

:21:08.:21:11.

without arriving at the venue to find it wasn't as accessible as

:21:12.:21:16.

promised. There is a good community already posting and leaving

:21:17.:21:21.

recommendations. At a site like this arrives when more people

:21:22.:21:26.

contribute. `` but aside. Make sure you sign up and leave your own

:21:27.:21:29.

opinions on the places you visit, and have good or bad access.

:21:30.:21:37.

Last week we looked at some summer holiday essentials, and now, to make

:21:38.:21:43.

sure you don't forget to pack anything, PowerPoint app has

:21:44.:21:54.

launched on iOS and android. `` Packpnt. Kelly Taylor and you are

:21:55.:21:59.

going and for how long and what you expect to do and it will build your

:22:00.:22:01.

perfect packing list. Complete with weather forecast.

:22:02.:22:11.

And another app we looked out late last year for android was Ingress.

:22:12.:22:20.

An augmented reality game that turns the world around you into a capture

:22:21.:22:23.

the flag style game, to get you moving more. It went down very well

:22:24.:22:29.

with android using Click viewers, so now I'm pleased to let you know that

:22:30.:22:31.

it's available on iOS as well. Kate Russell's Webscape. If you'd

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like to suggest a website or app for her, please e`mail us. You can also

:22:44.:22:49.

contact us on Twitter and Facebook. For more from us throughout the

:22:50.:22:53.

week, check out our website. That's it for now. Hope you've enjoyed it.

:22:54.:22:57.

Thanks for watching. It has been an interesting week of

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weather. Too hot for some. Many of us have been dry, others have stayed

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cloudy and misty and there have been violent thunderstorms scattered

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around. It will gradually turn cooler on the weekend. Some

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scattered showers. This is

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