26/07/2014 Click


26/07/2014

Gadgets, websites, games and computer industry news, In this episode, how much your phone is saying about you, without your knowledge, plus how to bend tech to your own bidding.


Similar Content

Browse content similar to 26/07/2014. Check below for episodes and series from the same categories and more!

Transcript


LineFromTo

have been detained at the border with Mexico, mostly in drug`related

:00:00.:00:00.

violence and poverty. Now, it is time for Click.

:00:00.:00:10.

Hi, just to let you know, I am male and I really like watches. I work in

:00:11.:00:16.

London, but I pass by here every weekend. I am 41 years old, but I am

:00:17.:00:18.

a massive fan of One Direction. Your movements, your habits, your

:00:19.:00:33.

interests. Welcome to Click, I am Spencer

:00:34.:00:45.

Kelly, and welcome to York. This is an ancient English city, but it is

:00:46.:00:48.

doing some 21st`century things. Of the millions of tourists who visit

:00:49.:00:51.

here every year, more and more want to go online while they are here

:00:52.:00:55.

using their smartphones, and York is one of the first UK cities to offer

:00:56.:00:58.

its own citywide free Wi`Fi. Now, I say free, but we'll know what they

:00:59.:01:02.

say about free lunches, there are none. So, do you wonder what you are

:01:03.:01:09.

giving up when you go online? These dots are shop customers, moving

:01:10.:01:12.

around the store in real time. It is actually their mobiles that are

:01:13.:01:14.

being tracked, and it is happening without their owners' knowledge.

:01:15.:01:19.

When your device is searching for a Wi`Fi network, it repeatedly

:01:20.:01:21.

broadcasts short pings of information, which includes its MAC

:01:22.:01:33.

address, a numerical code. The system listens for the pings and by

:01:34.:01:36.

triangulating their Origin it can get tricky accurate idea of where

:01:37.:01:39.

you have been, even if you never actually connect to the Wi`Fi. From

:01:40.:01:47.

this location map, we know exactly where a lot of people are spending

:01:48.:01:51.

time, and we can filter the data, how many minutes they are spending.

:01:52.:01:55.

For example, if they are spending three minutes in the chilled area,

:01:56.:02:06.

that helps us to improve the area. Although the system doesn't tell it

:02:07.:02:09.

anything about you, as soon as you connect to the free Wi`Fi offered

:02:10.:02:18.

everything changes. When you login with Facebook, Twitter, or an e`mail

:02:19.:02:21.

address, all of that historic location data is then linked to your

:02:22.:02:29.

profile, to you. And it is not just within the walls of the shop at the

:02:30.:02:33.

Wi`Fi system logs data, it also picks up thousands of passers`by

:02:34.:02:36.

everyday, many of whom may never enter the shop at all. Now, this

:02:37.:02:44.

system works in something the size of a shop, but in York, the

:02:45.:02:47.

analytics company behind it, Purple WiFi, is planning something on a

:02:48.:02:55.

much larger scale. By 2015, it is hoping to install the same tracking

:02:56.:02:58.

technology across whole parts of the city. Unlike the shop`based system,

:02:59.:03:05.

at the moment it is still quite limited, and only tracks your rough

:03:06.:03:08.

location, even once you have logged on. Even that information is proving

:03:09.:03:15.

useful to the York council. It is early days, but already we can

:03:16.:03:17.

actually tell the people who are using the Wi`Fi, where they are

:03:18.:03:21.

coming from in terms of Origin, and where they are going inside York. It

:03:22.:03:26.

gives us a better insight into the foot fall. We see a vast number of

:03:27.:03:32.

people who are logging on are middle`aged females from outside the

:03:33.:03:38.

UK. When the full location tracking and profile system goes live next

:03:39.:03:42.

year, the deal will be this. You get free Wi`Fi in exchange for

:03:43.:03:45.

information about who you are and where you have been. So, is this a

:03:46.:03:53.

fair trade? Purple WiFi's boss told me that you would see plenty of

:03:54.:03:57.

benefits if you are willing to give up that information. In a city type

:03:58.:04:02.

scenario, like this, it is understanding where the choke points

:04:03.:04:05.

are, where is the traffic of people, how do they move? If you take it a

:04:06.:04:10.

step forward you can take that data and control lighting or parking. Why

:04:11.:04:15.

are the lights on if there are no people there? It does mean that

:04:16.:04:18.

before you log onto the Wi`Fi you don't have so much information about

:04:19.:04:20.

that particular device's movements, which I guess is annoying. It is and

:04:21.:04:27.

it isn't. There is a value in understanding how devices generally

:04:28.:04:29.

move around, because we get anonymous data, so that is useful.

:04:30.:04:34.

Where it becomes really useful is once we know more about you, your

:04:35.:04:37.

age, social interests, gender, who you are friends with, that is when

:04:38.:04:41.

we can start to push hyper local relevant information. Here is the

:04:42.:04:51.

thing. Remember this system can match personal information to your

:04:52.:04:54.

device's movement before you log onto the network? Well, Purple WiFi

:04:55.:04:59.

is planning to keep that location data for up to a year. How do you

:05:00.:05:05.

think people will feel about you knowing that? We won't be tracking

:05:06.:05:11.

you for 12 months, we are tracking a device. A device that you now know

:05:12.:05:17.

is mine. Absolutely. Every bit of feedback is that if you are giving

:05:18.:05:21.

me something relevant, I am happy. If you are sending me a load of

:05:22.:05:26.

spam, don't bother. All this information is there in the terms

:05:27.:05:29.

and conditions that need to be accepted before you logon. You know,

:05:30.:05:35.

those terms and conditions, the ones that we all read thoroughly before

:05:36.:05:38.

we click OK... You think people actually read them? Do you think

:05:39.:06:00.

that clicking 'Yes' to terms and conditions goes far enough? I think

:06:01.:06:04.

so. There is a value trade. You will get a free Wi`Fi, which comes at a

:06:05.:06:07.

small trade of your personal information. Is there an option for

:06:08.:06:11.

people who use the Wi`Fi being able to opt out of having their

:06:12.:06:13.

information tracked? No. I don't think there should be. It is a fair

:06:14.:06:18.

exchange. There is a cost to put the equipment, the overlay of software,

:06:19.:06:22.

and it is a fair exchange value. You want free Wi`Fi up because you don't

:06:23.:06:25.

want to use up your data. The exchange value is that you will

:06:26.:06:38.

share that data. These insights are only possible because of a unique

:06:39.:06:40.

combination of location information and demographic social media

:06:41.:06:42.

information. The harvesting of anonymous device information is

:06:43.:06:45.

described as a grey area in terms of data protection. Last year, the city

:06:46.:06:50.

of London banned Wi`Fi enabled dustbins installed on public

:06:51.:06:53.

streets, after it emerged that they were logging MAC addresses is in a

:06:54.:06:55.

similar way, without getting explicit consent from passers`by.

:06:56.:07:09.

Although you just heard Gavin Wheeldon tell me he didn't think

:07:10.:07:13.

there should be an option to opt out of having your MAC address recorded,

:07:14.:07:15.

after our interview, Purple WiFi got back in touch with us and said they

:07:16.:07:19.

may consider an opt out system. I'm not sure how definite that sounds to

:07:20.:07:29.

you, but anyway... This issue of opting out has already reared its

:07:30.:07:32.

head in the US. We went to Washington to investigate something

:07:33.:07:34.

called the Wireless Registry, which may allow you to take back control

:07:35.:07:37.

of the data associated with your phone.

:07:38.:07:39.

If the idea of constant retail tracking doesn't appeal to you, what

:07:40.:07:45.

can you do about it? As we have seen, your phone sends out a unique

:07:46.:07:52.

identifier called a MAC address. One start`up, called the Wireless

:07:53.:07:55.

Registry, wants to help people take back control of what it calls your

:07:56.:07:58.

proximal identity, the signals you commit from your smartphone. We are

:07:59.:08:02.

allowing people to take control of their signal and decide what is

:08:03.:08:06.

associated with it. The idea is to allow people to take control of

:08:07.:08:09.

their smartphone identity, they can register and decide what is

:08:10.:08:20.

associated with the identity. With the Wireless Registry, you can

:08:21.:08:23.

choose to opt out of having their data associated with your MAC

:08:24.:08:25.

address tracked. It has created the platform, smartstoreprivacy.org,

:08:26.:08:28.

where you can enter your MAC address for Wi`Fi and Bluetooth, and a range

:08:29.:08:31.

of major retail traders say they won't track your information. This

:08:32.:08:43.

code of conduct is being followed, which is focused at American users,

:08:44.:08:46.

but the wireless register wants to take it around the world. We have

:08:47.:09:00.

intended from day one to be global. We take every character set around

:09:01.:09:04.

the world, and we are in discussions globally, and we think that is just

:09:05.:09:08.

another barrier that has been in the way in the past for developers. In

:09:09.:09:17.

the US, where you don't have general data protection rights to protect

:09:18.:09:20.

you against this kind of tracking, the Wireless Registry opt out is a

:09:21.:09:24.

step forward. I do think that most people won't be aware that the

:09:25.:09:26.

technology is being used at all, never mind that they have to go and

:09:27.:09:30.

register with a specific opt out registry. Not only do people not

:09:31.:09:34.

know where to look, but when you do find information about privacy it

:09:35.:09:38.

can be confusing. People are campaigning to make privacy terms

:09:39.:09:40.

and conditions associated with websites much more readable and

:09:41.:10:00.

transparent. A recent study by Deloitte said it would take the

:10:01.:10:03.

average user up to 31 hours per year to properly read through the terms.

:10:04.:10:07.

I don't think it is wrong to say that so long as there is a privacy

:10:08.:10:10.

policy that someone has clicked OK to, they have consented to

:10:11.:10:13.

everything in it. In recent weeks we heard Apple was working on creating

:10:14.:10:16.

a new privacy platform for its iOS8 operating system. It will randomise

:10:17.:10:19.

MAC addresses, so the unique identifier may be different every

:10:20.:10:22.

time. If they go ahead with it, it could be a huge blow for retail data

:10:23.:10:25.

collection. Of course, you could just turn off your blue Bluetooth

:10:26.:10:29.

and Wi`Fi on your phone. That is not what the Wireless Registry wants you

:10:30.:10:34.

to do. As well as the opt out option, there is an opt in, allowing

:10:35.:10:37.

you to share your personal data and control the wireless identity you

:10:38.:10:43.

broadcast around you. I signed up and created my own hotspot and

:10:44.:10:48.

linked my social networks to it. We can attach your LinkedIn, Facebook

:10:49.:10:50.

and Twitter to your wireless signal, so any time you want someone to pick

:10:51.:10:55.

it up by being in proximity to you, they can see your social media. I

:10:56.:11:02.

can click on your Twitter and would be able to follow your feed just by

:11:03.:11:07.

being within proximity. While it appear strange to some that a

:11:08.:11:10.

stranger could sit next to you and see so much personal data, at least

:11:11.:11:13.

now there are systems emerging that allow us to control what other

:11:14.:11:24.

people say. That is it for the short version, if you want more, go to

:11:25.:11:30.

either player. The full version of the programme is there right now. We

:11:31.:11:34.

will see you next time.

:11:35.:11:37.

This time on Click we show you how much your phone is saying about you, without your knowledge. And we find out how to bend the tech to our own bidding as we turn a London street into a musical wonderland.


Download Subtitles

SRT

ASS