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-Over the past few years, banks have -disappeared from the high street. | 0:00:02 | 0:00:07 | |
-Our research shows the true cost -of the reduction. | 0:00:08 | 0:00:11 | |
-Almost half the branches -of the main banks... | 0:00:11 | 0:00:15 | |
-..have closed in the past decade. | 0:00:15 | 0:00:17 | |
-I'm not sure what the future holds. | 0:00:17 | 0:00:19 | |
-The town will die on its feet -if we don't watch out. | 0:00:20 | 0:00:22 | |
-HSBC and Nat West have closed -two-thirds of their Welsh branches. | 0:00:23 | 0:00:28 | |
-More are about to close. | 0:00:28 | 0:00:30 | |
-We had a letter stating the -nearest bank will be 30 miles away. | 0:00:30 | 0:00:35 | |
-30 miles. That's a long way to go -for a bank interview. | 0:00:35 | 0:00:40 | |
-In London, banks claim the demand -for traditional branches has fallen. | 0:00:40 | 0:00:46 | |
-If you look at the figures... | 0:00:47 | 0:00:49 | |
-..less people are using the branches -than they did 15 years ago. | 0:00:49 | 0:00:54 | |
-Dozens more branches -are about to close. | 0:00:55 | 0:00:58 | |
-Tonight we ask if it's the end of -the road for the high street branch. | 0:00:59 | 0:01:03 | |
-I start my journey in Tregaron. | 0:01:10 | 0:01:12 | |
-The town has a long history -in financial circles. | 0:01:13 | 0:01:16 | |
-Its high street -was once home to Nat West... | 0:01:17 | 0:01:20 | |
-..Lloyds... | 0:01:20 | 0:01:23 | |
-..Barclays... | 0:01:24 | 0:01:26 | |
-..and in the 19th century, -the bank of the local drovers... | 0:01:26 | 0:01:30 | |
-..Banc y Ddafad Ddu. | 0:01:30 | 0:01:32 | |
-Two centuries have passed -since the days of Banc y Ddafad Ddu. | 0:01:39 | 0:01:43 | |
-Since then, the town has been home -to some of Britain's big banks. | 0:01:43 | 0:01:48 | |
-Barclays, Lloyds and Nat West. | 0:01:48 | 0:01:50 | |
-Since last year, all three banks -have closed their doors. | 0:01:51 | 0:01:56 | |
-I'm here today to meet -the lunch club... | 0:01:59 | 0:02:03 | |
-..who've braved the cold weather -to reach the Talbot. | 0:02:03 | 0:02:07 | |
-They've met here monthly -for the past 16 years. | 0:02:07 | 0:02:11 | |
-They've witnessed major changes here -since then. | 0:02:11 | 0:02:15 | |
-What effect has closing the banks -had on Tregaron? | 0:02:16 | 0:02:19 | |
-It's had a negative effect -on the community. Oh, yes, it has. | 0:02:19 | 0:02:22 | |
-People don't travel -to Tregaron anymore. | 0:02:23 | 0:02:26 | |
-When they visited the bank, -they visited the shops too. | 0:02:26 | 0:02:31 | |
-They don't come anymore. | 0:02:31 | 0:02:34 | |
-Banks claim that more and more -of their customers now bank online. | 0:02:35 | 0:02:40 | |
-That doesn't please everyone. | 0:02:40 | 0:02:44 | |
-I know that people can do these -things online but not everyone can. | 0:02:44 | 0:02:49 | |
-You can't do everything online. | 0:02:49 | 0:02:52 | |
-We like to deal with a human being. | 0:02:52 | 0:02:54 | |
-It makes a difference. Speaking -to a machine isn't the same. | 0:02:54 | 0:02:58 | |
-With the town's three banks having -closed over the past two years... | 0:03:00 | 0:03:05 | |
-..their nearest banks are now -in Aberystwyth and Lampeter. | 0:03:05 | 0:03:11 | |
-It's becoming very inconvenient -for us. | 0:03:11 | 0:03:14 | |
-We have to visit Lampeter. -It's been a huge loss to us. | 0:03:14 | 0:03:18 | |
-I have to rely -on my daughter to drive me. | 0:03:18 | 0:03:21 | |
-I don't drive as I used to. | 0:03:21 | 0:03:22 | |
-In June, Lampeter will lose another -branch as Nat West leaves the town. | 0:03:23 | 0:03:29 | |
-As part of a plan -to close 20 branches in Wales... | 0:03:32 | 0:03:36 | |
-..Nat West in Cardigan -will close in May. | 0:03:36 | 0:03:39 | |
-Tonight, local residents have -gathered to voice their concerns. | 0:03:39 | 0:03:44 | |
-Nat West had 130 branches in Wales -ten years ago. | 0:03:45 | 0:03:48 | |
-Only 52 remain now. | 0:03:48 | 0:03:50 | |
-It's disastrous news for people -living in rural communities. | 0:03:52 | 0:03:56 | |
-Ceredigion will now only have -one Nat West, in Aberystwyth. | 0:03:56 | 0:04:00 | |
-It's a real headache for us. | 0:04:00 | 0:04:02 | |
-Travelling from Cardigan -to Aberystwyth can take an hour. | 0:04:02 | 0:04:06 | |
-That's very inconvenient -if you run a self-employed business. | 0:04:06 | 0:04:11 | |
-You don't have time to close -the shop and travel to Aberystwyth. | 0:04:11 | 0:04:16 | |
-You'll lose money. | 0:04:16 | 0:04:18 | |
-Local MP, Ben Lake, has raised -the matter in Westminster. | 0:04:19 | 0:04:24 | |
-He wants the UK Government to do -more to retain high street banks. | 0:04:24 | 0:04:29 | |
-Their official view is -that this is a commercial decision. | 0:04:31 | 0:04:34 | |
-They're a private company -and they won't interfere. | 0:04:34 | 0:04:37 | |
-Nat West are owned by RBS -which was rescued in 2008... | 0:04:39 | 0:04:43 | |
-..thanks to 45bn of public money. | 0:04:43 | 0:04:47 | |
-Taxpayers rescued the banks -a decade ago. | 0:04:48 | 0:04:52 | |
-They still hold, I think, -about 70% of Nat West's shares. | 0:04:52 | 0:04:59 | |
-Local farmer Dilwyn Jenkins -is angry... | 0:04:59 | 0:05:02 | |
-..that Nat West -is planning to leave Cardigan. | 0:05:02 | 0:05:06 | |
-It's important -to have someone you know... | 0:05:07 | 0:05:10 | |
-..and can communicate with locally. | 0:05:10 | 0:05:13 | |
-In Gwbert, not far from Cardigan... | 0:05:18 | 0:05:21 | |
-..Dilwyn Jenkins has been -farming Gwelfor for 60 years. | 0:05:21 | 0:05:25 | |
-He lives there with his wife -and farms beef cattle. | 0:05:27 | 0:05:31 | |
-They've always banked with Nat West -at the Cardigan branch. | 0:05:31 | 0:05:35 | |
-Late last year, they heard -that changes were planned. | 0:05:35 | 0:05:40 | |
-We received a letter from them -at the end of the year. | 0:05:40 | 0:05:44 | |
-I think it was the beginning -of December. | 0:05:45 | 0:05:47 | |
-They said the branch -was closing down. | 0:05:48 | 0:05:51 | |
-For them it wasn't a problem. | 0:05:51 | 0:05:54 | |
-They stated our nearest bank -would only be 30 miles away. | 0:05:54 | 0:06:00 | |
-30 miles is a long way to go -for a bank interview... | 0:06:00 | 0:06:04 | |
-..to see the manager -or ask for help. | 0:06:05 | 0:06:07 | |
-According to Nat West, financial -transactions in Cardigan... | 0:06:07 | 0:06:12 | |
-..have decreased by 14% since 2012. | 0:06:12 | 0:06:15 | |
-Only 58 customers visit the branch, -on average, every week. | 0:06:15 | 0:06:19 | |
-Nat West claim that other options -will be made available... | 0:06:20 | 0:06:23 | |
-..including the use -of the town's post office. | 0:06:23 | 0:06:27 | |
-That hasn't calmed Dilwyn's fears. | 0:06:27 | 0:06:29 | |
-Have the post office staff -been trained to do this work? | 0:06:30 | 0:06:35 | |
-I'm not sure about working -with a third party on this. | 0:06:36 | 0:06:43 | |
-It means someone else will be aware -of our financial details. | 0:06:43 | 0:06:48 | |
-When Nat West closes its doors, -Barclays, Lloyds and HSBC... | 0:06:49 | 0:06:53 | |
-..will remain in Cardigan. | 0:06:54 | 0:06:56 | |
-Dilwyn is worried that they -will eventually close their doors. | 0:06:56 | 0:07:01 | |
-He feels that banks should consider -their duties to customers like him. | 0:07:02 | 0:07:07 | |
-If they expect us -to be their customers... | 0:07:09 | 0:07:12 | |
-..they should keep -local branches open... | 0:07:12 | 0:07:16 | |
-..to allow us to go in -and receive friendly advice... | 0:07:17 | 0:07:22 | |
-..and to discuss financial matters -with people who know us. | 0:07:22 | 0:07:28 | |
-I'm heading north -to hear similar concerns. | 0:07:29 | 0:07:34 | |
-Here, in the market town -of Llanrwst... | 0:07:36 | 0:07:39 | |
-..British and international banks -have opened branches over the years. | 0:07:39 | 0:07:44 | |
-Today, only one -part-time bank remains. | 0:07:44 | 0:07:47 | |
-Santander was located here -for a time. | 0:07:48 | 0:07:53 | |
-On the right -is the old Nat West bank. | 0:07:55 | 0:07:59 | |
-When did this one close? | 0:07:59 | 0:08:01 | |
-Seven, eight years ago. | 0:08:02 | 0:08:05 | |
-Rosslyn Morgan is the clerk -of Llanrwst Town Council. | 0:08:07 | 0:08:12 | |
-He shows me the situation along -the town's high street, the A470. | 0:08:12 | 0:08:17 | |
-HSBC were here until last June. | 0:08:18 | 0:08:23 | |
-HSBC were the last -full-time bank in town. | 0:08:24 | 0:08:29 | |
-The nearest HSBC branches -are in Llandudno and Colwyn Bay. | 0:08:30 | 0:08:36 | |
-Public transport isn't the best. | 0:08:37 | 0:08:40 | |
-Even by car, you're talking about -a journey of two hours or more... | 0:08:40 | 0:08:45 | |
-..to get there, -do your business and travel back. | 0:08:45 | 0:08:49 | |
-At the end of 2017, there was more -bad news for the people of Llanrwst. | 0:08:51 | 0:08:55 | |
-The town's last bank, Barclays, -is open for three days a week. | 0:08:56 | 0:09:00 | |
-It will close its doors for the -final time at the end of the month. | 0:09:01 | 0:09:05 | |
-According to Barclays, more and more -people bank online and on the phone. | 0:09:05 | 0:09:11 | |
-They've seen a drop of 12% -in customer use of the bank... | 0:09:11 | 0:09:14 | |
-..over the past two years. | 0:09:14 | 0:09:16 | |
-Rosslyn isn't convinced. | 0:09:16 | 0:09:18 | |
-Barclays, and to be honest -every other bank... | 0:09:20 | 0:09:24 | |
-..use the same mantra -with us and everyone else. | 0:09:24 | 0:09:29 | |
-They state that a customer-led -revolution has caused the changes. | 0:09:29 | 0:09:37 | |
-If you speak to people -on the streets... | 0:09:39 | 0:09:42 | |
-..the people of Llanrwst and many -other places, the message is clear. | 0:09:42 | 0:09:47 | |
-This isn't -a customer-led revolution. | 0:09:47 | 0:09:50 | |
-It isn't a voluntary choice, -it's being forced upon us. | 0:09:52 | 0:09:58 | |
-According to Barclays, -they have branches... | 0:09:59 | 0:10:03 | |
-..in Llandudno and Colwyn Bay for -customers wishing to visit a branch. | 0:10:03 | 0:10:08 | |
-That's no comfort for Dwynwen Berry. | 0:10:08 | 0:10:12 | |
-She's a businesswoman -who runs a Welsh shop in Llanrwst. | 0:10:12 | 0:10:16 | |
-The town will die on its feet -if we don't watch out. | 0:10:16 | 0:10:19 | |
-When people are banking -on the coastline... | 0:10:19 | 0:10:22 | |
-..that's where -they do their shopping. | 0:10:22 | 0:10:25 | |
-The streets of Llanrwst -are a lot quieter. | 0:10:25 | 0:10:28 | |
-She says that closing the -other banks has affected the town. | 0:10:28 | 0:10:33 | |
-Cafes have closed, -shops have closed. | 0:10:36 | 0:10:39 | |
-The fact that banks are closing -isn't helping the situation. | 0:10:39 | 0:10:44 | |
-It's another move that acts -against a successful Llanrwst. | 0:10:44 | 0:10:49 | |
-Being without a bank is nonsense. | 0:10:50 | 0:10:54 | |
-You're a businesswoman. You must -understand that businesses change. | 0:10:54 | 0:10:59 | |
-Of course, yes, -and I do bank online. | 0:10:59 | 0:11:02 | |
-I pay bills online... | 0:11:02 | 0:11:04 | |
-..but I can't bank cash online. | 0:11:04 | 0:11:10 | |
-You can't stuff your five-pound -notes and coins into a computer. | 0:11:10 | 0:11:18 | |
-They say you can send it by post. | 0:11:18 | 0:11:21 | |
-That means cheques -will take longer to clear by post. | 0:11:22 | 0:11:26 | |
-It's just another problem. | 0:11:26 | 0:11:28 | |
-The message is the same -from other businesses. | 0:11:29 | 0:11:33 | |
-Deiniol ap Dafydd has run the Blas -ar Fwyd cafe and shop for 30 years. | 0:11:34 | 0:11:39 | |
-Having a local bank was crucial when -he first established the business. | 0:11:39 | 0:11:44 | |
-When I started, I was in contact -with a local bank manager. | 0:11:45 | 0:11:51 | |
-He could decide, from knowing us, -if we were suitable for a loan. | 0:11:51 | 0:11:57 | |
-By now, that right -left this valley decades ago. | 0:11:58 | 0:12:04 | |
-The branches are now disappearing -from town too. | 0:12:04 | 0:12:09 | |
-It's taken a layer of responsibility -out of society. | 0:12:10 | 0:12:14 | |
-He says that losing banks -means losing time. | 0:12:14 | 0:12:18 | |
-He has to travel to Colwyn Bay -and Porthmadog these days. | 0:12:18 | 0:12:21 | |
-We have to bank cheques, -we have to bank cash. | 0:12:22 | 0:12:25 | |
-We need change. | 0:12:26 | 0:12:28 | |
-It's impossible -to do that in Llanrwst now. | 0:12:28 | 0:12:31 | |
-According to Deiniol, it's time -for banks to think creatively... | 0:12:32 | 0:12:36 | |
-..if they want to strike -a better balance... | 0:12:36 | 0:12:39 | |
-..between their own interests -and those of their customers. | 0:12:40 | 0:12:42 | |
-Could there be a branch, -like the last one in town... | 0:12:43 | 0:12:47 | |
-..that's used -by many different banks? | 0:12:47 | 0:12:51 | |
-Office blocks have shared buildings -between businesses for years. | 0:12:51 | 0:12:56 | |
-Why can't a bank counter be HSBC on -a Monday and Barclays on a Tuesday? | 0:12:56 | 0:13:03 | |
-Why are branches closing -across Wales? | 0:13:04 | 0:13:08 | |
-Later, I visit one of the world's -global banking centres, London... | 0:13:08 | 0:13:13 | |
-..in my search of answers. | 0:13:13 | 0:13:14 | |
-. | 0:13:15 | 0:13:16 | |
-Subtitles | 0:13:18 | 0:13:18 | |
-Subtitles - -Subtitles | 0:13:18 | 0:13:20 | |
-Canary Wharf, London. | 0:13:25 | 0:13:27 | |
-Here, at the headquarters -of some of our high street banks... | 0:13:27 | 0:13:33 | |
-..the global banking crisis -rocked the world. | 0:13:33 | 0:13:38 | |
-Back then, the British Government -stepped in to save the sector. | 0:13:39 | 0:13:43 | |
-500bn of public money was used. | 0:13:43 | 0:13:46 | |
-Since then, -the city of London has settled down. | 0:13:46 | 0:13:50 | |
-Away from the city, -great changes have happened. | 0:13:50 | 0:13:54 | |
-During the past 10 years, HSBC has -closed 65% of its Welsh branches. | 0:13:54 | 0:14:00 | |
-Nat West has closed 63%. | 0:14:00 | 0:14:03 | |
-Between the main banks, HSBC, -Nat West, Barclays and Lloyds... | 0:14:04 | 0:14:08 | |
-..518 branches were open in Wales -in 2008. | 0:14:09 | 0:14:13 | |
-By today, 246 of those have closed. | 0:14:14 | 0:14:19 | |
-We asked the banks' chief executives -for interviews... | 0:14:20 | 0:14:24 | |
-..but none agreed. | 0:14:24 | 0:14:26 | |
-I'm in London today -to meet John Derrick. | 0:14:26 | 0:14:29 | |
-His roots are in Llanelli. | 0:14:30 | 0:14:31 | |
-He's managing director of private -international bank JP Morgan. | 0:14:32 | 0:14:36 | |
-He's also worked -for one of the high street banks. | 0:14:37 | 0:14:40 | |
-He feels that the sector is -more answerable and responsible... | 0:14:41 | 0:14:44 | |
-..than it was -before the 2008 crisis... | 0:14:44 | 0:14:47 | |
-..but profits are still the target. | 0:14:48 | 0:14:51 | |
-Money talks for the banks. | 0:14:52 | 0:14:53 | |
-They worry little -about the effect on communities. | 0:14:53 | 0:14:56 | |
-For any private company... | 0:14:57 | 0:15:00 | |
-..what matters is pleasing -customers and shareholders. | 0:15:00 | 0:15:04 | |
-Without customers, -there are no shareholders. | 0:15:04 | 0:15:08 | |
-It's that simple. | 0:15:08 | 0:15:09 | |
-You can't just satisfy shareholders, -that won't generate business. | 0:15:10 | 0:15:14 | |
-We've heard concerns across Wales -that towns are dying on their feet. | 0:15:14 | 0:15:21 | |
-He doesn't accept that. | 0:15:21 | 0:15:23 | |
-Communities are created and founded -on local economies. | 0:15:23 | 0:15:31 | |
-The banks accept the investment, -the money that's made by people. | 0:15:31 | 0:15:36 | |
-The bank doesn't create -the local economy. | 0:15:37 | 0:15:40 | |
-You have to question the purpose -of the bank in that locality. | 0:15:40 | 0:15:45 | |
-The purpose of the bank -is to fund new companies... | 0:15:45 | 0:15:50 | |
-..and work with the community to -be there to create new businesses. | 0:15:50 | 0:15:56 | |
-But the bank, per se, -can't create the economy. | 0:15:56 | 0:16:00 | |
-It's wrong to think of a bank -in that way. | 0:16:00 | 0:16:03 | |
-According to John Derrick, the banks -face challenges in the future... | 0:16:04 | 0:16:09 | |
-..because of competition -from online banks. | 0:16:09 | 0:16:12 | |
-Customers have more power -these days... | 0:16:12 | 0:16:15 | |
-..because they're not tied -to local branches. | 0:16:16 | 0:16:19 | |
-Customers can choose which bank -they prefer to work with. | 0:16:20 | 0:16:24 | |
-People don't find themselves -in a position they've been... | 0:16:24 | 0:16:28 | |
-..all their lives just because -their parents banked with that bank. | 0:16:29 | 0:16:33 | |
-That doesn't make any sense to me. -I don't do that. | 0:16:33 | 0:16:37 | |
-As the British banking -landscape changes... | 0:16:38 | 0:16:41 | |
-..back in Wales, there's still -a demand for high street branches. | 0:16:41 | 0:16:46 | |
-Banks are trying to strike a balance -between old and new. | 0:16:46 | 0:16:50 | |
-In Prestatyn -on the North Wales coast... | 0:16:50 | 0:16:53 | |
-..with a population of 18,000, -Nat West closed its doors last June. | 0:16:53 | 0:16:58 | |
-Today, the Nat West van, Heulwen, -visits the town's car park. | 0:17:00 | 0:17:05 | |
-Why have you brought the mobile bank -to Prestatyn today? | 0:17:06 | 0:17:10 | |
-Last year we closed the branch -in Prestatyn. | 0:17:10 | 0:17:14 | |
-Because of that, we bring the -mobile bank here to help customers. | 0:17:14 | 0:17:20 | |
-The way people bank with us -has changed. | 0:17:20 | 0:17:24 | |
-A lot of people choose -to do their banking digitally. | 0:17:24 | 0:17:27 | |
-We understand that not everyone -is comfortable with that. | 0:17:27 | 0:17:31 | |
-Rachel Williams is -a community banker with Nat West. | 0:17:31 | 0:17:34 | |
-She travels to areas where branches -have closed to help the customers. | 0:17:34 | 0:17:39 | |
-From my experience, people -like seeing us here every week. | 0:17:40 | 0:17:45 | |
-People like using the van... | 0:17:45 | 0:17:48 | |
-..or speaking to me -as a community banker. | 0:17:48 | 0:17:52 | |
-It gives them a face to the name. | 0:17:53 | 0:17:59 | |
-The van visits Prestatyn weekly -and stays for 90 minutes. | 0:18:00 | 0:18:05 | |
-Not everyone is happy. | 0:18:05 | 0:18:08 | |
-It's very sad, for the town -and for everyone. | 0:18:08 | 0:18:11 | |
-Prestatyn is busier now -with the new development. | 0:18:12 | 0:18:17 | |
-There are plenty of shops -on the streets. | 0:18:17 | 0:18:20 | |
-I know that people aren't happy. | 0:18:20 | 0:18:22 | |
-When the news broke about the -closure of Prestatyn's Nat West... | 0:18:23 | 0:18:28 | |
-..local people started a petition -to try and reverse the decision. | 0:18:28 | 0:18:32 | |
-Do you understand -why some people aren't happy? | 0:18:33 | 0:18:36 | |
-We've spoken to people who'd prefer -to see a bank on the high street. | 0:18:36 | 0:18:41 | |
-The way people have banked with us -has changed over the years. | 0:18:43 | 0:18:47 | |
-We understand that not everyone -is comfortable banking online. | 0:18:47 | 0:18:52 | |
-We've put all these things together -to try and help our customers. | 0:18:54 | 0:19:00 | |
-In Bala, the departure of another -bank has created concern here too. | 0:19:03 | 0:19:08 | |
-Barclays will shut on March 23... | 0:19:09 | 0:19:11 | |
-..because less people use the -branch according to their figures. | 0:19:11 | 0:19:16 | |
-There's been a reduction -of 14% over the past two years. | 0:19:17 | 0:19:20 | |
-An event has been organised -to help customers bank online. | 0:19:20 | 0:19:24 | |
-One person who's worried -about the bank's decision... | 0:19:24 | 0:19:28 | |
-..is the local MP. | 0:19:28 | 0:19:30 | |
-We all need banks. If you're a -business, if you work, you're paid. | 0:19:31 | 0:19:36 | |
-If you receive a pension or benefits -through a bank, this all happens. | 0:19:36 | 0:19:41 | |
-Since I was elected as an MP -in 2015... | 0:19:41 | 0:19:44 | |
-..I've watched the final bank -leave the high street in Harlech. | 0:19:44 | 0:19:49 | |
-The same in Blaenau Ffestiniog. | 0:19:49 | 0:19:51 | |
-We're here in Bala today -seeing Barclays preparing to leave. | 0:19:52 | 0:19:56 | |
-At the end of January, Plaid Cymru -presented a bill to Westminster. | 0:19:56 | 0:20:01 | |
-They wanted the British Government -to change the rules... | 0:20:02 | 0:20:05 | |
-..to allow more than one bank -to share a building. | 0:20:06 | 0:20:09 | |
-They wanted investment -in post offices... | 0:20:09 | 0:20:11 | |
-..to offer more banking services and -force banks that want to close... | 0:20:12 | 0:20:17 | |
-..to consider the time taken -to reach the next closest branch. | 0:20:17 | 0:20:21 | |
-I'm disappointed with Westminster -for not holdings banks to account... | 0:20:22 | 0:20:28 | |
-..better than they have. | 0:20:28 | 0:20:30 | |
-In the future, we must start -looking to our strengths. | 0:20:30 | 0:20:34 | |
-We must ensure that we maintain -and strengthen current services. | 0:20:34 | 0:20:40 | |
-I asked the Treasury for -their response to the concerns... | 0:20:42 | 0:20:46 | |
-..that Westminster -wasn't doing enough. | 0:20:46 | 0:20:50 | |
-The Treasury understands the -effect branch closures have had... | 0:20:50 | 0:20:55 | |
-..on communities and employment. | 0:20:55 | 0:20:58 | |
-They're pressing banks... | 0:20:58 | 0:21:00 | |
-..to give as much notice -as they can before closing... | 0:21:00 | 0:21:03 | |
-..and to explain the available -options for banking after closure. | 0:21:04 | 0:21:08 | |
-They do say that bank closures are -a result of commercial decisions. | 0:21:08 | 0:21:13 | |
-They don't interfere -in such matters. | 0:21:13 | 0:21:16 | |
-Back in Wales, -where Nat West has closed... | 0:21:18 | 0:21:21 | |
-..two-thirds of its branches -in 10 years... | 0:21:21 | 0:21:25 | |
-..it says it's offering more -services than ever to customers... | 0:21:25 | 0:21:30 | |
-..locally face-to-face -and digitally online. | 0:21:30 | 0:21:34 | |
-On Gwelfor farm near Cardigan... | 0:21:34 | 0:21:38 | |
-..with Dilwyn Jenkins' -local Nat West preparing to close... | 0:21:38 | 0:21:42 | |
-..online banking -isn't without its obstacles. | 0:21:43 | 0:21:46 | |
-"This script may be busy." -It won't let me in. | 0:21:46 | 0:21:49 | |
-I've tried to log on -to Nat West online a few times. | 0:21:50 | 0:21:55 | |
-I've checked the speed -of our broadband. | 0:21:55 | 0:22:00 | |
-It's come up here as 0.29 Mbps. | 0:22:00 | 0:22:05 | |
-0.29. | 0:22:06 | 0:22:07 | |
-Impossible. No chance. | 0:22:07 | 0:22:09 | |
-After decades of banking -at their local branch... | 0:22:13 | 0:22:15 | |
-..on May 30 this year... | 0:22:16 | 0:22:18 | |
-..Dilwyn Jenkins and his family, -like many others across Wales... | 0:22:18 | 0:22:22 | |
-..will lose the bank that's been -so crucial in their lives. | 0:22:22 | 0:22:27 | |
-It's a change that will knock -Cardigan and towns across Wales. | 0:22:27 | 0:22:32 | |
-This message needs to be heard -by Nat West and the other banks. | 0:22:34 | 0:22:38 | |
-We need them in rural towns -and communities. | 0:22:38 | 0:22:43 | |
-Back in Llanrwst, as banks claim -that a drop in branch usage... | 0:22:45 | 0:22:50 | |
-..triggered their decision -to close branches... | 0:22:51 | 0:22:54 | |
-..Deiniol ap Dafydd has a word -of advice for the decision makers. | 0:22:55 | 0:23:00 | |
-Decreasing the choice... | 0:23:00 | 0:23:02 | |
-..and decreasing the service -is the easy option financially. | 0:23:02 | 0:23:07 | |
-I don't think that's -a long-term business plan... | 0:23:08 | 0:23:13 | |
-..that will satisfy society... | 0:23:13 | 0:23:16 | |
-..the business community... | 0:23:16 | 0:23:19 | |
-..or the country going forward. | 0:23:19 | 0:23:22 | |
-S4C Subtitles by Adnod Cyf. | 0:23:37 | 0:23:39 | |
-. | 0:23:39 | 0:23:40 |